NURSE AIDE Colorado Candidate Handbook - Pearson VUE
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Colorado
NURSE AIDE
written (or oral) examination
& skills evaluation
Candidate Handbook
07/18 rev02/19
TO CONTACT PEARSON VUE
Pearson VUE
3131 S Vaughn Way, Ste. 205
Aurora, CO 80014
Phone: (888) 274-5050
Stock #0706-00
Web Site: www.pearsonvue.com
July 2018QUICK REFERENCE
PEARSON VUE®
Colorado NNAAP®
STATE BOARD OF NURSING 3131 South Vaughn Way
Nurse Aide Registry Suite 205
1560 Broadway, Suite 1350 Aurora, CO 80014
Denver, CO 80202 (888) 274-5050
(303) 894-2430 Fax: (720) 748-0169
Hours of Operation 8:00 a.m. – 5:00 p.m.
Hours of Operation 8:00 a.m. – 5:00 p.m.
(Mountain Standard Time)
(Mountain Standard Time)
Call Pearson VUE Colorado office to:
Contact State Board of Nursing to:
• Ask questions about online registration
• Clarify information about the Registry
• Obtain information regarding your Score Report
• Obtain information regarding endorsement
from other states • Change your current address or name before
certification
• Obtain information on continued certification on
the Registry • Obtain information regarding your examination
• Download an application for certification by • Obtain information regarding an accommodation
endorsement or reinstatement for testing under the Americans with Disabilities
Act (ADA) guidelines
• Request a duplicate certificate
• Obtain a Candidate Handbook
• Change your current address or name
after certification Go to Pearson VUE’s website
• Apply for certification after surrender or revocation (www.pearsonvue.com) to:
• Register online at https://i7lp.integral7.com/cona
• Download a Candidate Handbook
• Download Spanish Skills Listing
• View Regional Test Sites
• Download a Nurse Aide Practice Written
Examination
• View Frequently Asked Questions
Quick Reference Page i Quick Reference Page iiTABLE OF CONTENTS
PEARSON VUE REGISTRATION AND
SCHEDULING SERVICES
Bloomington Office Quick Reference............. inside front cover
Colorado Nurse Aide Program
(877) 333-5707 Introduction.......................................................... 1
Hours of Operation National Nurse Aide Assessment Program
Monday – Friday 8:00 a.m. – 11:00 p.m. (NNAAP®)..................................................................1
Saturday 8:00 a.m. – 5:00 p.m. Exam Overview...........................................................2
Sunday 10:00 a.m. – 4:00 p.m.
(Central Time Zone) Eligibility..................................................................... 2
To contact a customer service representative Eligibility Routes.....................................................3–4
after hours: Call (877) 333-5707 or email
Application and scheduling.......................... 5
pearsonvuecustomerservice@pearson.com
Online Application and Exam Scheduling...................5
Call Pearson VUE Bloomington office to: Address & Name Changes .........................................6
• Schedule, reschedule, or cancel an examination Exam Fees...................................................................6
ADA Accommodations...................................................... 7
Go to Pearson VUE’s website
(www.pearsonvue.com) to: Healthcare Professions Profile Requirement................7
• Register online at https://i7lp.integral7.com/cona Immigration Act................................................................. 8
Exam Scheduling................................................................ 9
Authorization to Test Notice.......................................9
Test Sites.....................................................................9
cancellation and rescheduling...............10
Refunds.....................................................................10
Absence Policy...........................................................10
Weather Emergencies................................................11
Exam day.................................................................... 11
Checking In...............................................................11
What to Bring............................................................11
Proper Identification..................................................12
Security and Cheating................................................12
Testing Policies..........................................................13
Lateness.................................................................13
Electronic Devices.................................................13
Quick Reference Page iii
Personal Belongings/Study Aids.............................13
Eating/Drinking/Smoking.....................................13
Misconduct...........................................................13
Guests/Visitors......................................................13
Pearson VUE does not discriminate on the basis of age, sex, race, creed,
disabling condition, religion, national origin, or any other protected characteristics.
written (or oral) exam...................................14
Copyright © 2018 Pearson Education, Inc., or its affiliates. All Rights Reserved.
continued next page
NNAAP® Written Exam Content Outline and Practical Skills Listing
Copyright © 2016–2018 National Council of State Boards of Nursing, Inc. (NCSBN®). All rights reserved.written (or oral) exam
content outline............................................. 15
INTRODUCTION
sample questions................................................ 16 This handbook is for candidates who want to be certified
as nurse aides in Colorado. It describes the steps you, the
self-assessment reading test...................17–20 candidate, must follow to apply for and test in the National
Nurse Aide Assessment Program (NNAAP®). Please read this
skills evaluation..................................................21
handbook completely and refer to it as much as you need.
What to Expect..........................................................21
The State Board of Nursing has contracted with
Setting...................................................................21
Pearson VUE, a nationally recognized leading provider of
Who Will Act as a Client?.....................................21 assessment services to regulatory agencies. Pearson VUE
Candidate Volunteer Requirements...........................21 will create, score, and report the results of the Written
Candidate Dress Requirements..............................21 Examination and Skills Evaluation you must take to become
The Tasks..................................................................22 certified as a nurse aide. Pearson VUE will also help you
apply to take the exam (both parts). If you pass the exam
Recording a Measurement.........................................23
and meet all other requirements, Pearson VUE will sub-
Sample of Recording Sheet mit your name to the State Board of Nursing for place-
for Measurement Skills..........................................24 ment on the Colorado Nurse Aide Registry. Once you are
Tips for the Skills Evaluation.................................25 certified and placed on the Registry you will be required
to log into the Colorado State Board of Nursing website
skills listing......................................................26–40 at https://www.colorado.gov/pacific/DORA/DPO_Print_
exam results...........................................................41 License and print out your license. Your license will no
longer be mailed to you. The phone number and address of
Written (Or English or Spanish
Pearson VUE are listed in the Quick Reference section of this
Oral) Examination...............................................41
handbook.
Skills Evaluation........................................................41
score reporting...................................................42
NATIONAL NURSE AIDE ASSESSMENT
Failing.......................................................................42 PROGRAM (NNAAP®)
The Nursing Home Reform Act, adopted by Congress as
How to Read a Failing Score Report.........................42
part of the Omnibus Budget Reconciliation Act of 1987
Passing.......................................................................43 (OBRA ’87), was designed to improve the quality of care
Duplicate Score Report.............................................43 in long-term health care facilities and to define training and
evaluation standards for nurse aides who work in such facili-
grievance process................................................44 ties. Each state is responsible for following the terms of this
THE REGISTRY.............................................................45 federal law.
If You Change Your Name or Address.......................45 The National Nurse Aide Assessment Program (NNAAP®)
is an examination program designed to determine minimal
frequently asked questions..................47–48 competency to become a certified nurse aide in your state.
The NNAAP was developed by the National Council of State
Boards of Nursing, Inc., (NCSBN) to meet the nurse aide
evaluation requirement of federal and state laws and regula-
tions. Pearson VUE is the authorized administrator of the
NNAAP in your state.
The NNAAP Examination is an evaluation of nurse aide-
related knowledge, skills, and abilities. The NNAAP
Examination is made up of both a Written (or Oral)
1Examination and a Skills Evaluation. The purpose of the ELIGIBILITY ROUTES
NNAAP Examination is to test that you understand and can
safely perform the job of an entry-level nurse aide. e1 new nurse aide
You must have completed a state-approved training
EXAM OVERVIEW program. (You must pass the nurse aide exam within
There are two parts to the NNAAP Examination, the two (2) years (24 months) after Pearson VUE receives
Written (or Oral) Examination and the Skills Evaluation. your application.)
Both will be administered on the same day. You must pass
Note: Eligibility Route E2 was deliberately omitted from
both parts in order to be certified and listed on the Colorado
this handbook.
Nurse Aide Registry.
The Written Examination consists of seventy (70) multiple- e3 lpn, rn, LPT, or military equivalent
choice questions written in English. Sample examination student who has never been licensed
questions are provided in this handbook. You must have successfully completed five (5) semester
An oral examination available in either English or Spanish credits of nursing fundamentals in a Practical Nursing,
may be taken in place of the Written Examination if you Registered Nurse, or Psychiatric Technician program.
have difficulty reading English. The Oral Examination You must provide a transcript or a verification letter from
consists of sixty (60) questions and ten (10) m
ultiple-choice the school where you earned the credits. (You must pass
reading comprehension questions provided on an MP3 the nurse aide exam within two (2) years (24 months)
player. You will be asked to listen to the Oral Examination after Pearson VUE receives your application.)
and follow along in the test booklet as the questions are
read aloud on the MP3 player. If you want to take the Oral e4 lpn, rn, or LPT student with an active
Examination, you must request it when you schedule your or expired license from any U.S. state
exam(s). Please note that an Oral exam is NOT considered or territory
an ADA accommodation. You must attach a copy of your license or transcript
proving that you completed a RN, LPN, or LPT nurs-
During the Skills Evaluation you will be asked to perform
ing program. You must pass the nurse aide exam within
five (5) randomly selected nurse aide skills. You will be given
two (2) years (24 months) after Pearson VUE receives
thirty (30) minutes to complete the five (5) skills. You will
your application.
be rated on these skills by a Nurse Aide Evaluator. You must
perform all five (5) skills correctly in order to pass the Skills e5 nurse who was trained outside of
Evaluation. A complete listing of the skills is shown on pages the United States or U.S. territories
26 to 40.
You must provide translated transcript(s) demonstrat-
See The Written (or Oral) Exam and The Skills Evaluation ing five (5) semester credits of nursing fundamentals or
for more details about the NNAAP Examination. its equivalent in a Practical Nursing, Registered Nurse,
or Psychiatric Technician program. (You must pass the
ELIGIBILITY nurse aide exam within two (2) years (24 months) after
Pearson VUE receives your application.)
Before you can take the nurse aide exam, you must find out
if you are eligible, or qualified. To determine your eligibility e6 nurse aide who was trained in
status, please choose the route that applies to you by review- another state and does not hold a
ing the eligibility routes listed below. After you have identified current nurse aide certificate
the correct eligibility route, the information that follows will You must provide proof that you completed a state-
direct your next steps as well as what you must do to take the approved nurse aide training program. Contact
NNAAP® Exam. If you are not certified within two (2) years Pearson VUE for more information. You must pass the
(24 months) after Pearson VUE receives your application, nurse aide exam within twenty-four (24) months after
your application will expire. You will then need to re-apply Pearson VUE receives your application.
and send in any required documentation as needed. Eligibility Routes continue next page
2 3e7 RN, LPN, or LPT with active discipline Application
You must attach a copy of your most recent nurs-
ing license. You must check “Yes” under Screening and scheduling
Question 8 on the application and provide an explana-
tion. Your application will require review by the Nurse ONLINE APPLICATION AND
Aide Advisory Committee which may increase your
EXAMINATION SCHEDULING
application processing time. You must pass the nurse
aide exam within two (2) years (24 months) after Completing the online application is quick, convenient,
and an environmentally responsible way to apply for your
Pearson VUE receives your application.
examination. This process will eliminate the transit time
e8 certified nurse aide (CNA) whose associated with mailing a paper application. First time users
license was revoked or surrendered are required to create an account. The candidate will need
There is a one-year waiting period after a revocation to fill in all required fields, which are preceded by an asterisk
and a two-year waiting period after surrendering a CNA (*), on the online form to create an ID and be assigned a
password. Step-by-step instructions will lead the candidate
certification before you can re-apply. You must complete
through the rest of the examination reservation process.
re-training at an approved training program within two
years prior to applying by examination and supply proof Application
of training. You must check “yes” to Screening Question • To access the online registration form go to:
8 on the application and provide a written explanation. www.pearsonvue.com/co/nurseaides.
You must submit a letter to the Board with your appli- • You are responsible for completing all appropriate
cation requesting permission to re-test. Your application sec
tions of the online application. You may ask
and supporting documentation will require review by someone from your nurse aide training program or
the Nurse Aide Advisory Committee which will increase facility employer for assistance in completing the
the application processing time. You must pass the application.
nurse aide exam within two (2) years (24 months) after
Exam Scheduling
Pearson VUE receives your application.
• You must schedule your examination at least twelve
Note: Eligibility Route E9 was deliberately omitted from (12) calendar days in advance, not including the date
this handbook. of the test.
Note: Eligibility Route E10 was deliberately omitted • Payment for your exam(s) will be done electronically
from this handbook. through the online scheduling system. All payments
must be in the form of a credit card or pre-paid debit
e11 NURSE AIDE WHO is REINSTATING BY card (American Express, Master Card, Visa), a gift card,
EXAMINATION BUT HAs NOT WORKED AS or via an electronic voucher. Personal checks and cash
A NURSE AIDE FOR PAY FOR AT LEAST EIGHT
will be NOT be accepted. Fees are non-refundable
(8) HOURS IN THE LAST 24 MONTHS
and non-transferable once submitted.
You must attach a copy of your most recent nurse aide If you have questions about the application process, please
certificate or a copy of your Certificate of Completion contact the Pearson VUE Colorado office at (888) 274-5050
from a state-approved training program. You must pass between 8:00 am and 5:00 pm (Mountain Time Zone).
the nurse aide exam within two (2) years (24 months) If you have questions about the scheduling process, please
after Pearson VUE receives your application. contact a Pearson VUE representative at (877) 333-5707
between 8:00 a.m. and 11:00 p.m. (Central Time Zone).
If you do not pass both portions of the exam within two (2)
years after completing your online application, you must
submit a new online application and fee. If you fail either
part or both parts of the exam three (3) times you must
4 5re-train at a state-approved Nurse Aide Training Program
EXAMINATION TOTAL FEE
before taking the exam again.
Written and Skills together $135
Since you are the nurse aide applicant, you must fill
out the application yourself. You may ask someone from Oral–English and Skills together $135
your Training Program or your employer for assistance in Oral–Spanish and Skills together $135
completing your online application. You may also call a
Pearson VUE Customer Care Representative for assistance Written only $50
at (877) 333-5707 outside of our normal business hours Oral–English only $50
(see page iii of Quick Reference). You may need to submit
Oral–Spanish only $50
additional documents with the application depending on the
eligibility route you followed on pages 2–4. Failure to submit Skills only $85
appropriate documentation, if needed, may delay approval of
your online application and exam scheduling. Payment must be in the form of a credit card or pre-paid
debit card (American Express, Master Card, Visa), a gift
Any additional documentation must be approved by card, or via an electronic voucher. Personal checks and cash
Pearson VUE before your application will be approved. will be NOT be accepted. Fees are non-refundable and
Note: You will not be able to schedule your exam(s) until non-transferable once submitted.
your application is approved.
You can either upload your documents electronically through ADA ACCOMMODATIONS
the online application system or fax/mail them to: Pearson VUE complies with the Americans with Disabilities
Act (42 U.S.C. Section 12101 et seq.). If you have a disabil-
Pearson VUE/NNAAP ity, you may ask for special testing when you apply for your
3131 S Vaughn Way, Ste 205 examination online. Please follow the requirements as spec-
Aurora, CO 80014 ified. After a request has been approved, the Nurse Aide
Fax: (720) 748-0169 Evaluators who give the exam will be ready to meet your
needs if you are disabled. All requests must be approved
ADDRESS & NAME CHANGES in advance by Pearson VUE. No changes will be made at a
If you must change your name or address after test site if they have not been approved and arranged before
creating your profile, or any time before you the exam is scheduled. If you need special arrangements
become certified you can update your address but have not requested them before testing, you will not be
online through your profile page. However, you allowed to test and will be counted as absent.
must contact the the Pearson VUE Colorado
HEALTHCARE PROFESSIONS PROFILE
office to change your name. You cannot change
your name online. REQUIREMENT
The Michael Skolnik Medical Transparency Act (section
24-34-110, C.R.S.) requires certified nurse aides to create
EXAM FEES and keep current an online Healthcare Professions Profile.
If you are taking the exam for the first time, you must pay To create your profile, you will answer “yes/no” questions
for both the Written or Oral Examination and the Skills about your education, employer, disciplinary actions in any
Evaluation. state, felony convictions, and crimes of moral turpitude.
You can also enter information about awards and charity/
volunteer work.
If you answer yes to: 1) disciplinary actions and/or restriction/
suspension of a CNA license; and/or 2) felony conviction (or
crime of moral turpitude) you have to send a copy of the final
document to the Division of Professions and Occupations.
continues on following page
6 7That document will be posted online with your Healthcare EXAM SCHEDULING
Professions Profile and can be viewed by the public. When For more information about scheduling, or how to register
your information changes you must update your online for the examination online, please visit:
Profile within 30 days. If you do not meet these requirements, www.pearsonvue.com/co/nurseaides.
you can receive an administrative fine and will not be able
to renew your CNA license. If you have questions, or need AUTHORIZATION TO TEST NOTICE
to update your Healthcare Professions Profile, please see the Your authorization to test notice will be in the form
DORA website at www.dora.colorado.gov/professions/hppp of an email that will be generated after you schedule
or call the HPPP Helpdesk at 303-894-5942 or by email at your exam(s) online. The email will contain important
dora_dpo_hppp@state.co.us information about your examination.
IMMIGRATION ACT TESTING LOCATIONS
The nurse aide examination (both parts) will be given at
Effective January 1, 2007, HB 06S-1009 requires that the a Regional Test Site. Please visit www.pearsonvue.com
Division of Professions & Occupations will only issue or or call (877) 333-5707 to determine the schedule of the
renew a license or registration if the individual is lawfully test site most convenient to you.
present in the United States. The law further requires the
Division of Professions & Occupations to immediately
deny or not renew any license/registration upon determin-
ing that the individual is unlawfully present in the United
States. Additionally, the law requires individuals prove their
identity with a secure and verifiable document.
For candidates making application, the Affidavit of Eligibility
is now included in the online application process. You will be
required to answer all questions completely before your appli-
cation can be approved. Along with this you will be required
to submit information from one of the following secure and
verifiable documents:
• Driver’s License or permit
• Government Issued ID card
• Valid U.S. military ID/common access card
• Colorado Department of Corrections inmate ID
• Tribal ID card
• U.S. Passport
• Certificate of Naturalization
• Certificate of (U.S) Citizenship
• Valid Temporary Resident Card
• Valid I-94 issued by Canadian government
• Valid I-94 with refugee/asylum stamp
• Valid I-766 (Employment Authorization Card)
• Valid I-551 (Resident Alien or Permanent Resident
Card)
• Valid foreign passport with an unexpired visa with
proper classification for work authorization, and an
unexpired I-94
• Valid foreign passport bearing an unexpired
“Processed for I-551” stamp or with an attached
unexpired “Temporary I-551” visa
8 9CANCELLATION WEATHER EMERGENCIES
AND RESCHEDULING Exams may be delayed or cancelled if severe weather or
a natural disaster makes the test site unsafe or impossible
to reach. If you think the exam may be cancelled due
If you are unable to attend your scheduled examination, you
to severe weather or a natural disaster, call Pearson VUE
must call Pearson VUE at least seven (7) calendar days in
Bloomington office at (877) 333-5707. If the exam is
advance or your examination date (not including the day of
cancelled, you may take the exam on another day at no
your exam) to reschedule. If you do not call Pearson VUE at
additional cost.
least seven (7) calendar days in advance of your examination
date to reschedule (not including the date of your exam),
and do not show up for your scheduled examination, your EXAM DAY
exam fee will NOT be refunded and you cannot transfer the
fee to another exam date. You may not give your exam date
CHECKING IN
to another person.
You must arrive 30 minutes prior to your scheduled time
If your employer paid your exam fee, you should notify for BOTH the written examination and for the skills evalu-
your employer if you are absent, if you ask for a new exam ation. If you are late for the written examination you will
date, or if you were denied admission to the exam. not be allowed to test and your fees will not be refunded.
If you missed your written examination and are scheduled
REFUNDS for a skills evaluation, please arrive 30 minutes prior to your
Once payment of exam fees is received, NO REFUNDS scheduled time. Skills Evaluation test times are approximate,
WILL BE ISSUED. and vary depending on the number of candidates scheduled.
Please plan to spend all day at the testing facility to complete
ABSENCE POLICY both the written and skills examinations.
Since unexpected situations sometimes occur, Pearson VUE You will be required to check in for both the written exami-
will consider excusing an absence from a scheduled examina- nation and for the skills evaluation. You will be required to
tion in certain situations. Acceptable excused absences are present proper identification.
as follows:
WHAT TO BRING
• Illness — Candidate or an immediate family member
You MUST bring the following items with you to the
• Death in the immediate family
test site:
• Disabling traffic accident
• Two (2) forms of proper identification (see
• Court appearance or jury duty
“Proper Identification” section on page 12)
• Military duty
• Three (3) No 2 pencils (sharpened)
• Weather emergency
• Eraser
To request an excused absence you must contact Pearson • Watch with a second hand
VUE customer service at (877) 333-5707. At that time you No other materials will be allowed.
will be given instruction on faxing all required documentation
as needed. Requests for excused absences must be received
within ten (10) business days following the scheduled exami-
nation. Your request must include verification from the cause
of your absence. For example, if you are absent because of
jury duty, you must supply a copy of the court notice. In
the case of illness a verification from your medical provider
must be included in your request. Please note resolution takes
approximately 3–5 business days to process and complete
once documentation has been received.
10 11PROPER IDENTIFICATION TESTING POLICIES
Candidates are required to bring: The following policies are observed at all Regional and
• Two (2) forms of current, not expired, signature- In-Facility Test sites.
bearing identification. One MUST be a govern-
ment-issued photo identification (for example: driv- Late Arrival
er’s license). Please note: THE SIGNATURES ON You must arrive at the test center thirty (30) minutes before
THE TWO (2) IDs MUST MATCH. If you come the examination starts. If you are late for your scheduled
to the test site without the proper ID, you will not examination, or do not bring all of your required materials,
be allowed to take the exam and you will lose your you will NOT be allowed to test and your examination fee
exam fee. Examples of proper identification include will NOT be returned. If you are late for the Written (or Oral)
current, not expired: Examination, but arrive on time for the Skills Evaluation, you
n Driver’s license WILL be allowed to take the Skills Evaluation.
n Signature-bearing Social Security Card If you are late for your Skills Evaluation or do not bring
n Clinic Card all your required materials, you will NOT be allowed to
n Credit Card test and you will be required to re-apply and pay another
n Library Card examination fee (see Cancellation for more details). Test
n State-issued identification card
times are approximate. Please plan to spend all day at the
n Passport
testing facility.
The name on your identification must be the same
as the name you used on the application to register Electronic Devices
for the examination. If your name is different, you Cellular phones or other electronic devices are not permitted
will not be allowed to test. to be used and must be turned off during testing. There is
no place for storage of personal belongings at the Regional
SECURITY AND CHEATING Test Sites.
If you give help to or receive help from anyone during the
NNAAP Examination, the examination will be stopped. Study Aids
The incident will be reported to the State Board of Nursing You are not permitted to take personal belongings such as
for review, and your examination will not be scored (see briefcases, large bags, study materials, extra books or papers
Testing Policies). into the examination room. Any such materials brought into
Please note that all examination questions, each form of the examination room will be collected and returned to you
the examination, and all other examination materials are when you have completed the examination. Pearson VUE is
copyrighted by, the property of, or licensed to Pearson VUE. not responsible for lost or misplaced items.
Consequently, any distribution of the examination content
Eating/Drinking/Smoking
or materials through any form of reproduction, or through
You are not permitted to eat, drink, or smoke during the
oral or written communication, is strictly prohibited and
examination.
punishable by law. Anyone who removes or tries to remove
examination material or information from the test site Misconduct
will be prosecuted. If you cause a disturbance of any kind or engage in any kind
of misconduct, you will be dismissed from the examina-
tion and the incident will be reported to the State Board of
Nursing. Decisions regarding disciplinary measures are the
responsibility of the State Board of Nursing.
Guests/Visitors
Guests, visitors, pets, or children are NOT allowed at the
Regional or In-Facility Test Sites.
12 13THE WRITTEN 2016 WRITTEN (OR ORAL)
(OR ORAL) EXAM EXAM CONTENT OUTLINE
The revised content outline is based on the findings from
WRITTEN (OR ORAL) EXAM the 2014 Job Analysis and Knowledge, Skill, and Ability Study
An Oral Examination may be taken in place of the Written of Nurse Aides published by the National Council of State
Examination if you have difficulty reading English. You Boards of Nursing (NCSBN) in 2015. The examination
must request an Oral Examination when scheduling your content outline will be effective January 2016.
exam. The Oral Examination is provided on an MP3 player.
The NNAAP written examination is comprised of 70 mul-
Earphones are provided at the test center. You will be asked
tiple-choice items; 10 of these items are pretest (non-scored)
to listen to a recording of the Oral Examination and follow
items on which statistical information will be collected. The
along in the test booklet as the questions are read aloud on
NNAAP oral examination is comprised of 60 multiple-
the MP3 player.
choice items and 10 reading comprehension (word recogni-
The Oral Examination consists of two (2) parts, and you tion) items. The candidate is allowed to choose between a
must pass both parts in order to pass the Oral Examination. written and an oral examination.
The first part of the Oral Examination has sixty (60) multi-
# of
ple-choice questions. Each of these questions is read twice. % of questions
As each question is read, you will be asked to choose the I. Physical Care Skills the exam in the exam
correct answer and mark it on your answer sheet. A. Activities of Daily Living......... 14% ............9
The second part of the Oral Examination has ten (10) 1. Hygiene
multiple-choice questions. These questions test your ability 2. Dressing and Grooming
to speak a minimum amount of English by recognizing com- 3. Nutrition and Hydration
4. Elimination
mon words used as a nurse aide in long-term care facilities.
5. Rest/Sleep/Comfort
Each word is read three (3) times. You are asked to match the
word you hear on the recording to the written word in the B. Basic Nursing Skills..................39%............. 23
test booklet. As you find the match, you mark your answer 1. Infection Control
on the answer sheet. 2. Safety/Emergency
3. Therapeutic/Technical Procedures
The Written (or Oral) Examination takes two (2) hours to 4. Data Collection and Reporting
complete. You will be told when fifteen (15) minutes remain C. Restorative Skills....................... 8%..............5
in order to finish. Fill in only one (1) oval on the answer 1. Prevention
sheet for each question. You may write in the test booklet, 2. Self Care/Independence
but markings in the test booklet will NOT be accepted as
answers. Your answers must appear on the separate answer II. Psychosocial Care Skills
sheet. A. Emotional and
Mental Health Needs...............11%..............6
B. Spiritual and Cultural Needs.....2%...............2
III. Role of the Nurse Aide
A. Communication........................ 8%..............4
B. Client Rights............................ 7%..............4
C. Legal and Ethical Behavior....... 3%..............2
D. Member of the
Health Care Team.................... 8%..............5
14 15SAMPLE QUESTIONS SELF-ASSESSMENT
The following questions are samples of the kinds of ques-
READING TEST
tions that you will find on the Written Examination. Check
The two-part Self-Assessment Reading Test that appears
your answers to these questions in the box below.
below will help you decide if you should consider taking the
1. The client's call light should always be placed: Oral Examination instead of the Written Examination. To
(A) on the bed complete the reading test, follow the instructions provided
(B) within the client's reach below and select the answer to each question. When you
(C) on the client's right side have completed the reading test, you will be able to deter-
(D) over the side rail mine the number of questions you answered correctly.
2. Which of the following items is used in the pre-
vention and treatment of bedsores or pressure PART 1: VOCABULARY
sores?
(A) rubber sheet 1. Circle the best answer to each question.
(B) air mattress 2. When you have finished, check your answers using
(C) emesis basin the answer key on page 18.
(D) restraint 3. Count up the number of correct answers.
3. When caring for a dying client, the nurse aide 4. If your score is less than 17, you may have difficulty
should: reading the Written Examination and should con-
(A) keep the client's room dark and quiet
sider taking the Oral Examination.
(B) allow client to express his feelings
(C) change the subject if client talks about death 1. You go to a doctor when you _____.
(A) feel sleepy (D) need money
(D) contact the client's minister, priest or rabbi
(B) need socks (E) need clothes
4. What does the abbreviation ADL mean? (C) feel sick
(A) Ad Lib
2. A person who flies an airplane is its _____.
(B) As Doctor Likes (A) pilot (D) surgeon
(C) Activities of Daily Living (B) steward (E) director
(D) After Daylight (C) mother
5. After giving a client a back rub, the nurse aide 3. You use a _____ to write.
should always note: (A) bow (D) carpenter
(A) the last time the client had a back rub (B) calculator (E) needle
(B) any change in the client's skin (C) pencil
(C) client's weight
4. To EXIT a room means to _____ it.
(D) amount of lotion used (A) enter (D) read
6. How should the nurse aide communicate with a (B) leave (E) interrupt
client who has a hearing loss? (C) forget
(A) face the client when speaking
5. A wedding is a joyous _____.
(B) repeat the statement (A) focus (D) occasion
(C) shout so that the client can hear (B) vehicle (E) civilization
(D) use a high-pitched voice (C) balloon
6. A 5. B 4. C 3. B 2. B 1. B 6. To REQUIRE something means to _____ it.
(A) need (D) understand
Correct Answers (B) have (E) hear
(C) forget
go to next page
16 177. You _____ something to find its length.
(A) slice
SELF-ASSESSMENT
(B) lock READING TEST
(C) measure
(D) force
(E) tape PART 2: COMPREHENSION
8. Soup is served in a _____. In this part of the reading test you will be provided with a
(A) plate series of brief paragraphs. You are to read each paragraph and
(B) bowl then answer the questions that appear after the paragraph.
(C) fork
(D) chair
(E) closet There are many different kinds of fish. All fish live in
water. They use their tails and fins to swim.
9. To accompany someone means to _____.
(A) disagree with him
15. Fish live in _____.
(B) work for him
(A) cups
(C) go with him
(B) houses
(D) speak to him
(E) choose him (C) air
(D) water
10. A nursing home resident receives _____ from the (E) fountains
staff.
(A) quality 16. Fish use their _____ to swim.
(B) fame (A) tails
(C) interruption (B) heads
(D) care (C) gills
(E) work (D) lungs
(E) floats
11. Medicine is used to _____ pain.
(A) widen
(B) conjure Maria grew up on a farm. She loved the work on
(C) enliven the farm. She knew when all of the crops had to
(D) increase be planted. She would like a job on a farm or in a
(E) relieve flower garden.
12. To DRENCH the flowers means to ____ them.
(A) steam 17. Maria has had experience as a _____.
(B) drink (A) guide
(C) touch (B) farmer
(D) soak (C) driver
(E) anger (D) nurse
(E) teacher
13. A bicycle is a means of _____.
(A) nourishment 18. She would like to work in _____.
(B) transportation (A) an office
(C) prediction (B) a library
(D) collision (C) a garden
(E) walking (D) a hospital
(E) a supermarket
14. When someone speaks in a whisper,
it may be difficult to _____. 19. As a child Maria lived _____.
(A) deceive (A) in the city
(B) understand (B) in an apartment
(C) frighten (C) on a farm
(D) estimate (D) in a large house
(E) regulate go to next page (E) on the beach go to next page
18 19Carolyn has a good job. She is a nurse in a large hos-
THE SKILLS EVALUATION
pital. Every day she can help many people. She enjoys
this very much. She also makes a good salary. Each
month she can pay her bills and save some money. WHAT TO EXPECT
Setting
20. Carolyn works in a _____. The Skills Evaluation is set up to resemble an actual care-
(A) hospital giving situation. The Skills Evaluation area will look similar
(B) doctor’s office to your work setting. It will have all the equipment necessary
(C) garage to perform the assigned skills. The Skills Evaluation will be
(D) school administered by a Nurse Aide Evaluator. Before your skills
(E) library evaluation begins, the evaluator will show you where equip-
21. One of the things Carolyn enjoys is _____. ment is located and answer questions about operating the
(A) working in an office equipment. See pages 26-40 for the complete skills listing. You
(B) helping people must arrive 30 minutes early. Test times are approximate.
(C) reading books Please plan to spend all day at the testing facility.
(D) working late hours
(E) driving a car Who Will Act as a Client?
22. With her salary she can pay her bills and _____. The part of the “client” will be played by a candidate who vol-
(A) buy furniture unteers to act as a weakened elderly person. While you perform
(B) give to charity the skills, speak to the candidate volunteer as you would speak
(C) save money to an actual client in a nurse aide work setting. You are encour-
(D) buy new clothes aged to speak to the candidate volunteer not only because it is
(E) pay for college part of quality care, but also because it will help you to relax as
you perform the skills. Please note, you may not receive help
This completes the from anyone during the Skills Evaluation, and the candidate
Self-Assessment Reading Test. and the client must speak to one another in English so that the
evaluator can understand and correctly score the evaluation.
If either candidate gives help or receives help during the test,
Answers or the client and candidate are communicating in a language
1. C 7. C 13. B 19. C other than English, the test will be stopped.
2. A 8. B 14. B 20. A Candidate Volunteer Requirements
3. C 9. C 15. D 21. B You will need to act as a candidate volunteer for another nurse
4. B 10. D 16. A 22. C aide’s Skills Evaluation and play the role of a nursing home
patient (client). The evaluator will give you verbal instructions
5. D 11. E 17. B
that will describe how you should act in performing the role
6. A 12. D 18. C of the client. Prior to beginning the exam, you should inform
the evaluator of any food or latex allergy or sensitivity to soaps
or lotion. Any limitations to range of motion must also be
If your score is less than 17, you may have difficulty communicated to the evaluator prior to the start of the skills
reading the Written Examination and should consider examination.
taking the Oral Examination in place of the Written
Examination. candidate dress requirements
You must wear flat, slip-on, non-skid shoes; a loose-fitting
top with short sleeves that can be rolled up to the shoulder, or
20 21tank top; and loose fitting pants that can be rolled up. You will a previous skill. The Nurse Aide Evaluator will not answer
be required to put a gown on over your clothing. Candidates questions during the Skills Evaluation and will not tell
are not to remove clothing down to their undergarments. you whether you performed a skill correctly. You may not
receive help from anyone during the Skills Evaluation. If
For infection control purposes, you should not come to the
you do have any questions, please ask them before the Skills
test site with open areas/sores on the skin. Candidates with any
Evaluation begins.
open areas or sores on their skin should reschedule their skills
One (1) of the four (4) randomly-selected skills will include
test to a later date after their skin fully heals.
a measurement skill (see the section below, Recording A
Measurement, for more information regarding measurement
THE TASKS
skills).
The NNAAP Skills List contains all of the skills that you
may be asked to demonstrate during the Skills Evaluation. You must successfully complete five (5) out of the five (5) skills
Each skill represents a task that you will be asked to perform in the skill form to pass the Skills Evaluation. You will have
in your job and has been broken down into a series of steps. thirty (30) minutes to demonstrate all five (5) skills.
A step that is highlighted in bold type is called a Critical When you have completed your skills evaluation, the eval-
Element Step. Critical Element Steps are important steps uator will direct you to wash your hands. Although this
that must be performed correctly in order for you to pass will not effect your examination results, for the purposes
the skill. If you leave out a Critical Element Step or do not of infection control, you must wash your hands.
perform a Critical Element Step properly, you will not pass
the skill. However, if you perform only the Critical Element RECORDING A MEASUREMENT
Step correctly in a skill, you do not automatically pass that The NNAAP Skills Evaluation requires every candidate to
skill. You must also correctly demonstrate enough steps to perform at least one measurement skill, such as blood pres-
meet the passing standard (or cut score) for each skill. sure, radial pulse, respirations, urine output, or weight. You
will be given a special form, called a Recording Sheet for
Before your Skills Evaluation begins, the Nurse Aide Evaluator
Measurement Skills, to write down, or record, the measure-
will give you an instruction card that will list the five (5) skills
ment. For example, if performing the Measures and Records
selected for you to perform. Hand-washing will always be one
Blood Pressure skill, you will write the complete systolic and
of the skills to be performed. The remaining four (4) skills are
diastolic pressures of your blood pressure reading in a box
randomly chosen from the complete set of skills listings on
labeled Candidate Results.
pages 26 to 40 of this handbook. You are strongly encour-
aged to perform the skills in the order they are listed on the On the following page is a copy of the recording sheet that
instruction card. will be used during the skills exam. The candidate must
record his/her results in the Candidate Results box on this
If you make a mistake, immediately notify the evaluator. You
sheet. This sheet will be used to record the results of the fol-
will be instructed to tell the evaluator which step(s) need to
lowing measurement skills:
be corrected and then perform the step(s). You will not have
to redo the entire skill, just the steps you wish to correct. • Measures and Records Blood Pressure
There are some exceptions to this rule. If you fail to put on • Measures and Records Weight of
gloves or take them off when it is required to do so and the Ambulatory Client
evaluator reminds you to do so, for infection control pur- • Measures and Records Urinary Output
poses, then you will not receive credit for attempting to cor- • Counts and Records Radial Pulse
rect this step. If you wish to correct an order-dependent step • Counts and Records Respirations
(a step stating that an action should be performed before or
after another step) and you fail to say when the corrected
step should be performed, you will not receive credit for the
correction.
Once you begin a new skill, you may not go back to correct
22 23Tips for the Skills Evaluation
• You will be expected to perform the skills as you would
in a nursing home setting. When water is required, you
must use running water. All candidates will be required
RECORDING SHEET FOR to perform the Hand Hygiene skill. The evaluator will
MEASUREMENT SKILLS inform you after you have washed your hands for the
first time that you should just tell him or her when you
Date would wash your hands during your performance of
the rest of the skills, rather than actually washing them
Test Site ID for each skill. For all steps other than hand-washing,
you must actually perform the skill in order to receive
Candidate Name credit. You may not simply tell the evaluator what you
would do for simulating a step. For example, you may
E
Candidate ID not simply tell the evaluator that you would wash the
L
client. You must actually demonstrate washing the
P
Evaluator Name client. You may not simply tell the evaluator that you
M
would feed the client. You must actually demonstrate
A
Evaluator ID
feeding the client.
S
• After you have introduced yourself to the client for
the first time, it is not necessary for you to introduce
SKILL TESTED yourself each time you begin a new skill.
One box next to the skill being • To receive full credit for a measurement skill, you
tested must be marked. must accurately make the required measurement and
then write that measurement on the Recording Sheet
Blood Pressure
for Measurement Skills. The evaluator will provide the
Radial Pulse Recording Sheet to you at the test site. A sample of the
Recording Sheet is shown on page 24 of this hand-
Respirations book. You are encouraged to become familiar with the
Urine Output Recording Sheet before your scheduled test date.
• You must know how to operate both a standing and
Weight (must document the unit of a non-digital bathroom scale and must know how to
measurement, lb or kg)
set both types of scales to zero.
• You may not bring any of your own equipment to
CANDIDATE EVALUATOR the test site (i.e. transfer/gait belt).
RESULTS RESULTS • It is important for you to place the call signal within
the client’s reach whenever you leave the client.
• Where the word “client” appears, it refers to the person
receiving care.
Copyright © 2018 Pearson Education, Inc. All Rights Reserved.
Stock# 0699-02 7/18
24 25SKILLS LISTING 6 Pulls top of stocking over foot, heel, and leg
7 Moves foot and leg gently and naturally, avoiding force
The 23 skills that follow are arranged in alphabetical order, and over-extension of limb and joints
except for the Hand Hygiene (Hand Washing) skill. Hand 8 Finishes procedure with no twists or wrinkles and
Hygiene is listed first as a reminder of the importance of heel of stocking, if present, is over heel and opening
performing this skill before all other skills. The numbered in toe area (if present) is either over or under toe
lines below each skill are the steps needed to perform that area; if using a mannequin, candidate may state
skill. Critical Element Steps are in bold type. stocking needs to be wrinkle-free
9 Signaling device is within reach and bed is in low
SKILL 1 — HAND HYGIENE (HAND WASHING) position
1 Address client by name and introduces self to client by 10 After completing skill, wash hands
name
2 Turns on water at sink SKILL 3 — ASSISTS TO AMBULATE USING
TRANSFER BELT
3 Wets hands and wrists thoroughly
1 Explains procedure, speaking clearly, slowly, and directly,
4 Applies soap to hands
maintaining face-to-face contact whenever possible
5 Lathers all surfaces of wrists, hands, and fingers
2 Privacy is provided with a curtain, screen, or door
producing friction, for at least 20 (twenty) seconds,
keeping hands lower than the elbows and the 3 Before assisting to stand, client is wearing non-skid
fingertips down shoes/footwear
6 Cleans fingernails by rubbing fingertips against palms 4 Before assisting to stand, bed is at a safe level
of the opposite hand 5 Before assisting to stand, checks and/or locks bed wheels
7 Rinse all surfaces of wrists, hands, and fingers, 6 Before assisting to stand, client is assisted to sitting
keeping hands lower than the elbows and the position with feet flat on the floor
fingertips down 7 Before assisting to stand, applies transfer belt securely
8 Uses clean, dry paper towel/towels to dry all surfaces at the waist over clothing/gown
of fingers, hands, and wrists starting at fingertips then 8 Before assisting to stand, provides instructions to
disposes of paper towel/towels into waste container enable client to assist in standing including prearranged
9 Uses clean, dry paper towel/towels to turn off faucet signal to alert client to begin standing
then disposes of paper towel/towels into waste 9 Stands facing client positioning self to ensure safety of
container or uses knee/foot control to turn off faucet candidate and client during transfer. Counts to three
10 Does not touch inside of sink at any time (or says other prearranged signal) to alert client to
begin standing
SKILL 2 — APPLIES ONE KNEE-HIGH ELASTIC 10 On signal, gradually assists client to stand by grasping
STOCKING transfer belt on both sides with an upward grasp
1 Explains procedure, speaking clearly, slowly, and (candidate’s hands are in upward position), and
directly, maintaining face-to-face contact whenever maintaining stability of client’s legs by standing knee to
possible knee, or toe to toe with client
2 Privacy is provided with a curtain, screen, or door 11 Walks slightly behind and to one side of client for a
3 Client is in supine position (lying down in bed) while distance of ten (10) feet, while holding onto the belt
stocking is applied 12 Assists client to bed and removes transfer belt
4 Turns stocking inside-out, at least to the heel 13 Signaling device is within reach and bed is in low
5 Places foot of stocking over toes, foot, and heel position
Skill continues 14 After completing skill, wash hands
26 27SKILL 4 — ASSISTS WITH USE OF BEDPAN 9 Rinses toothbrush and places in designated toothbrush
1 Explains procedure speaking clearly, slowly, and directly, basin/container
maintaining face-to-face contact whenever possible 10 Maintains clean technique with placement of
2 Privacy is provided with a curtain, screen, or door toothbrush and denture
3 Before placing bedpan, lowers head of bed 11 Sink liner is removed and disposed of appropriately
and/or sink is drained
4 Puts on clean gloves before placing bedpan under client
12 Removes and disposes of gloves (without contaminating
5 Places bedpan correctly under client’s buttocks
self ) into waste container and washes hands
6 Removes and disposes of gloves (without contaminating
self) into waste container and washes hands SKILL 6 — COUNTS AND RECORDS RADIAL
7 After positioning client on bedpan and removing PULSE
gloves, raises head of bed 1 Explains procedure, speaking clearly, slowly, and
8 Toilet tissue is within reach directly, maintaining face-to-face contact whenever
9 Hand wipe is within reach and client is instructed to possible
clean hands with hand wipe when finished 2 Places fingertips on thumb side of client’s wrist to
10 Signaling device within reach and client is asked to locate radial pulse
signal when finished 3 Count beats for one full minute
11 Puts on clean gloves before removing bedpan 4 Signaling device is within reach
12 Head of bed is lowered before bedpan is removed 5 Before recording, washes hands
13 Ensures client is covered except when placing and 6 Records pulse rate within plus or minus 4 beats of
removing bedpan evaluator’s reading
14 Empties and rinses bedpan and pours rinse into toilet
SKILL 7 — COUNTS AND RECORDS
15 Places bedpan in designated dirty supply area
RESPIRATIONS
16 Removes and disposes of gloves (without contaminating
1 Explains procedure (for testing purposes), speaking
self) into waste container and washes hands
clearly, slowly, and directly, maintaining face-to-face
17 Signaling device is within reach and bed is in low contact whenever possible
position
2 Counts respirations for one full minute
SKILL 5 — CLEANS UPPER OR LOWER 3 Signaling device is within reach
DENTURE 4 Before recording, washes hands
1 Puts on clean gloves before handling denture 5 Records respiration rate within plus or minus 2
2 Bottom of sink is lined and/or sink is partially filled breaths of evaluator’s reading
with water before denture is held over sink
SKILL 8 — DONNING AND REMOVING PPE
3 Rinses denture in moderate temperature running water
(GOWN AND GLOVES)
before brushing them
1 Picks up gown and unfolds
4 Applies denture toothpaste to toothbrush
2 Facing the back opening of the gown places arms
5 Brushes all surfaces of denture
through each sleeve
6 Rinses all surfaces of denture under moderate
3 Fastens the neck opening
temperature running water
4 Secures gown at waist making sure that back of
7 Rinses denture cup and lid
clothing is covered by gown (as much as possible)
8 Places denture in denture cup with moderate
5 Puts on gloves
temperature water/solution and places lid on cup
Skill continues
Skill continues
28 296 Cuffs of gloves overlap cuffs of gown SKILL 10 — FEEDS CLIENT WHO CANNOT
7 Before removing gown, with one gloved hand, FEED SELF
grasps the other glove at the palm, remove glove 1 Explains procedure to client, speaking clearly, slowly,
8 Slips fingers from ungloved hand underneath cuff of and directly, maintaining face-to-face contact whenever
remaining glove at wrist, and removes glove turning possible
it inside out as it is removed 2 Before feeding, looks at name card on tray and asks
9 Disposes of gloves into designated waste container client to state name
without contaminating self 3 Before feeding client, client is in an upright sitting
10 After removing gloves, unfastens gown at waist and position (75-90 degrees)
neck 4 Places tray where the food can be easily seen by client
11 After removing gloves, removes gown without touching 5 Candidate cleans client’s hands before beginning
outside of gown feeding
12 While removing gown, holds gown away from body 6 Candidate sits in a chair facing client during feeding
without touching the floor, turns gown inward and 7 Tells client what foods and beverage are on tray
keeps it inside out 8 Asks client what he/she would like to eat first
13 Disposes of gown in designated container without 9 Using spoon, offers client one bite of each type of food
contaminating self on tray, telling client the content of each spoonful
14 After completing skill, washes hands 10 Offers beverage at least once during meal
SKILL 9 — DRESSES CLIENT WITH AFFECTED 11 Candidate asks client if they are ready for next bite of
(WEAK) RIGHT ARM food or sip of beverage
1 Explains procedure, speaking clearly, slowly, and 12 At end of meal, candidate cleans client’s mouth and
directly, maintaining face-to-face contact whenever hands
possible 13 Removes food tray
2 Privacy is provided with a curtain, screen, or door 14 Leaves client in upright sitting position (75-90 degrees)
3 Asks which shirt he/she would like to wear and dresses with signaling device within client’s reach
him/her in shirt of choice 15 After completing skill, washes hands
4 Avoids overexposure of client by ensuring client’s chest
SKILL 11 — GIVES MODIFIED BED BATH (FACE
is covered
AND ONE ARM, HAND AND UNDERARM)
5 Removes gown from the left (unaffected) side first, 1 Explains procedure, speaking clearly, slowly, and directly,
then removes gown from the right (affected/weak) side maintaining face-to-face contact whenever possible
6 Before dressing client, disposes of gown into soiled 2 Privacy is provided with a curtain, screen, or door
linen container
3 Removes gown and places directly in soiled linen
7 Assists to put the right (affected/weak) arm through container while ensuring client’s chest and lower body
the right sleeve of the shirt before placing garment is covered
on left (unaffected) arm
4 Before washing, checks water temperature for safety
8 While putting on shirt, moves body gently and and comfort and asks client to verify comfort of water
naturally, avoiding force and over-extension of limbs
5 Puts on clean gloves before washing client.
and joints
6 Beginning with eyes, washes eyes with wet washcloth
9 Finishes with clothing in place
(no soap), using a different area of the washcloth for
10 Signaling device is within reach and bed is in low each stroke, washing inner aspect to outer aspect
position then proceeds to wash face
11 After completing skill, washes hands Skill continues
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