INFORMATION MANUAL 2021 - MalaMala Game Reserve

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INFORMATION MANUAL 2021 - MalaMala Game Reserve
INFORMATION MANUAL 2021

                               RESERVE MAP

                              2021 PROMOTION

                        MALAMALA RATTRAY’S CAMP

                          MALAMALA SABLE CAMP

                             MALAMALA CAMP

                        JUNIOR RANGER PROGRAMME

                       PHOTOGRAPHIC SAFARI VEHICLE

                         DEFINITIVE AFRICA PACKAGE

                         TRAVELLING TO THE CAMPS

                            WEATHER STATISTICS

                     RESERVATION TERMS AND CONDITIONS

                     MALAMALA GAME VIEWING STATISTICS

+27 11 442 2267          reservations@malamala.com      www.malamala.com
INFORMATION MANUAL 2021 - MalaMala Game Reserve
THE MALAMALA GAME RESERVE
INFORMATION MANUAL 2021 - MalaMala Game Reserve
• Book four nights at any MalaMala Game Reserve camp and receive one of the nights complimentary

• A minimum of four consecutive nights is required between any of the three camps and the complimentary
  night is applied to the lowest rated night

• The arrival and departure date must fall within the validity dates
INFORMATION MANUAL 2021 - MalaMala Game Reserve
MALAMALA RATTRAY’S CAMP
                    Rates are quoted in US Dollars and payment is accepted in this currency.
       Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by
                                               First National Bank.

RATES: 01 Jan 2021– 31 Dec 2021
                                                        US $ Per Person Per Night
     Accommodation
                                    Sharing                           Single              Children (
INFORMATION MANUAL 2021 - MalaMala Game Reserve
MALAMALA SABLE CAMP
                    Rates are quoted in US Dollars and payment is accepted in this currency.
       Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by
                                             First National Bank.

RATES: 01 Jan 2021– 31 Dec 2021
                                                          US $ Per Person Per Night
      Accommodation
                                        Sharing                         Single               Children (
MALAMALA CAMP
                     Rates are quoted in US Dollars and payment is accepted in this currency.
         Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by
                                               First National Bank.

RATES: 01 Jan 2021– 31 Dec 2021
                                                                 US $ Per Person Per Night
            Accommodation
                                                Sharing                    Single             Children (< 12 years)
       10 River View Luxury Suites             1 020.00                   1 530.00                    610.00
       8 River View Luxury Rooms                985.00                    1 477.00                    591.00
     1 River View Luxury Single Room              N/A                     1 020.00                     N/A

NB: Please note that some rooms at MalaMala Camp only have showers (no bath) in the bathroom

 Rate Inclusions                                            Rate Exclusions

 •    Air-conditioned, en-suite accommodation                •   Telecommunication costs
 •    All meals and snacks                                   •   Skukuza Airport transfers
 •    Drinks (excluding premium brands)                      •   Transfers to/ from any other camps
 •    Game drives in open 4-wheel drive safari vehicles          (excluding MalaMala Game Reserve camps)
      conducted by an experienced ranger                     •   Sabi Sand Wildtuin entrance fee if travelling
 •    Nature walks                                               by road
 •    Transfers to/from the MalaMala Game Reserve            •   US$ 15.00 per person per day Community Levy
      airstrip
 •    Limited laundry service

Age Restriction: Children of all ages accepted. Children of 4 years and younger are not permitted in the
boma for dinner or on game drives (unless the party have reserved a private vehicle). A babysitting facility is
available at a nominal fee.

 Accommodation:                                             Camp Facilities:

      River View Single Room       - 40m
                                           2
                                                             •    A large wooden safari deck in the shade of a
                                       2                          Jackalberry tree
      River View Room              - 55m
                                           2
                                                             •    Air-conditioned safari bar and dining-room
      River View Suites            - 85m                     •    A large filtered infinity pool with magnificent
                                           2
      Waterhole Suites             - 85m                          views across the river
 •    24-hour temperature control - air-conditioning,        •    A well-appointed safari boutique with quality
      heating and overhead fans                                   clothing, jewellery and artefacts
 •    Direct dial telephones                                 •    A small fitness facility with stationary bicycle,
 •    A mini-bar and tea station                                  treadmill, multi-gym machine, rowing
                                                                  machine, sit-up benches, pull-up bar, free
 •    A mini-safe
                                                                  weights and mats
 •    Bathroom amenities, insect repellent
                                                             •    Healing Earth massage service
      and hairdryers
                                                             •    Mobile phone coverage and wi fi
 •    Family rooms able to accommodate a third adult
      or two children are available on request

 Disabled Accommodation: MalaMala prides itself on
 being one of the few safari destinations which is able
 to offer a fully equipped disabled suite. Game drives
 are conducted safely in a suitably equipped landrover
 with a wheelchair ramp
JUNIOR RANGER PROGRAMME
Children’s Policy and Rates: Age restrictions do exist and are applied in the interests of personal safety as
well as the comfort of other guests.
MalaMala Camp welcomes children of all ages. Children under 12 years, sharing accommodation with full
paying adults, pay the quoted child tariff. Children aged four and under are not permitted to dine in the
boma in the evenings. Special dining arrangements can be made and baby-sitting services are provided on
request, at a nominal charge. Children aged four and under are not permitted to join the game drives, unless
their parents / party have reserved a private game drive vehicle at the additional cost.
Family rooms may be used as a triple or a quad room to accommodate children – the sitting room area
is converted to a bedroom utilising single beds.
On arrival, the ranger hosting the family will assess the age, enthusiasm and independence of the children and
in collaboration with the parents and guardians, various activities will be offered.
A MalaMala backpack including an interactive checklist are given to each child between the ages of 4 & 12.

The ranger hosting the family will, throughout their stay, offer some of the following activities:

1.    The tracking of various animals from their spoor markings
2.    Teach basic survival skills (where to find water, what
      plants are good to eat, medicinal uses of plants, etc.)
3.    Warning signs of dangerous animals and first aid
      for emergency situations in the bush
4.    A bush breakfast enables children to learn how to
      make fire and to participate in the meal
      preparation
5.    Children are able to communicate on the radio (out
      of game drive times)
6.    Special meals and “ration packs” are prepared
      for children
7.    Children’s movies, wildlife movies (filmed on
      MalaMala) and board games are available in camp

The MalaMala Sable Camp does not accommodate children under the age of 12, unless the entire camp is
reserved exclusively.

MalaMala Rattray’s Camp does not accommodate children under the age of 16.

                            PHOTOGRAPHIC SAFARI VEHICLE
We have a dedicated photographic safari vehicle, which comprises:

•    3 rows of 2 bucket seats
•    A sliding camera mount per row
•    Bean bags for camera stability
•    Storage boxes for camera equipment
•    Under-seat lighting
•    A dedicated photographic ranger

Rate: 2021: US$ 770.00 per vehicle per day
(midday to midday) on an exclusive basis

Please request the photographic safari vehicle on
confirmation of your reservation to ensure
availability on arrival at camp.
THE DEFINITVE AFRICAN EXPERIENCE
This popular and exciting, 7 night wildlife package including MalaMala and Mashatu Game Reserves (two
different safari area’s in two different countries) combines easily with Cape Town, Livingstone and
Johannesburg using a combination of charter flights and scheduled flights.

The itineraries below include 3 or 4 nights at Mashatu Main Camp & 4 or 3 nights at MalaMala Camp for a 7
night safari package. We are also able to provide inclusive quotes using Mashatu Tent Camp, MalaMala Sable
Camp or MalaMala Rattray’s Camp as alternatives. The order of the itinerary is flexible as the charter flight
operates in both directions on a Thursday and a Sunday.

                                        01 April – 31 October 2021
 3 nights Mashatu & 4 nights MalaMala                    4 nights Mashatu & 3 nights MalaMala
 Per Person         US$ 7 735.00                         Per Person          US$ 7 390.00
 Single Person      US$ 10 623.00                        Single Person       US$ 10 095.00
 Child under 12     US$ 5 441.00                         Child under 12      US$ 5 251.00

 Rate Inclusions                                        Rate Exclusions

 •   All accommodation, meals, local drinks              •   Flights to and from MalaMala Game Reserve on
     (excluding premium brands, and any applicable           Airlink or Federal Air
     levies and entrance fees)
 •   Scheduled charter flights between
     Johannesburg and Mashatu Game Reserve
     (vice versa) and Mashatu and MalaMala Game
     Reserves (vice versa) (Malatu Express) and the
     applicable road transfer to and from the
     airstrips and the camps

                                    THE MALATU EXPRESS
A scheduled charter flight between MalaMala Game Reserve and Mashatu Game Reserve.
Seat Cost: Nett Per Person One Way: US $ 980.00
Days of the week: Thursday and Sunday
10h00: Depart MalaMala Game Reserve

Clear South African immigration and customs in Polokwane 13h30/14h00: Arrive / Depart Mashatu Game
Reserve

Clear South African immigration and customs in Polokwane 16h15: Arrive MalaMala Game Reserve The above
timings are subject to delays in Polokwane.

The Malatu Express pilots will remain in contact with both destinations to keep them informed of the exact
time of arrival.

Rate inclusions
• The charter flight may be operated in a variety of aircraft depending on the number of guests confirmed on
   the flight.
• Minimum 2 guests. Please contact us for separate quotation for groups of more than 9 pax.
• Luggage allowance: strictly 15kg (33lbs) + 6kg (13 lbs) carry on.
• Accommodation must be confirmed for a minimum of 2 nights at MalaMala Game Reserve or Mashatu
   Game Reserve in order to utilize these flights.
• Bookings must be confirmed 1 month prior to departure to guarantee availability.
• Guests must have the relevant visas and travel documentation for South Africa and Botswana.
• Reservations must be made via email with packages@journeysofdistinction.co.za
• Cancellation Policy: 50% cancellation less than 30 days prior to arrival
• Bad weather policy: in the event that the charter flights are cancelled as a result of bad weather,
   alternative transport will be provided for, but no refund will be applicable for the cancelled flight.

               We strongly recommend that guests are covered by a travel insurance policy to
                      cover any expenses incurred due to an unforeseen cancellation.
MALAMALA GAME RESERVE TRAVEL DETAILS
                    AIRLINK: Directly into Skukuza Airport, Kruger National Park (SZK)

To and from OR Tambo International Airport (JNB) or Cape Town International Airport (CPT).

    Daily, O R Tambo (JNB) to Skukuza (SZK)                Daily, Skukuza (SZK) to O R Tambo (JNB)
    SA 8861, JNB / SZK, 10h00 / 10h50                      SA 8862, SZK / JNB, 13h30 / 14h35
    SA 8865, JNB / SZK, 13h20 / 14h10                      SA 8866, SZK / JNB, 14h50 / 15h35

    Daily, Cape Town (CPT) to Skukuza (SZK)                Daily, Skukuza (SZK) to Cape Town (CPT)
    SA 8651,CPT / SZK, 10h35 / 13h05                       SA 8652, SZK / CPT, 11h20 / 13h55

•     Reservations on Airlink flights to and from Johannesburg / Skukuza Airport and Cape Town /
      Skukuza Airport should be made via your travel agent or directly with Airlink (www.flysaa.com).
•     Check-in for Airlink flights is at the Airlink check-in desks in the domestic departures terminals at
      OR Tambo International Airport and Cape Town International Airport.
•     Reservations for road transfers to and from Skukuza Airport and MalaMala Game Reserve must be made
      through the MalaMala central reservations office and will be invoiced with the reserved accommodation.

A one hour road transfer is available between Skukuza Airport and MalaMala Game Reserve and can be
reserved through MalaMala Game Reserve, at a cost of US$ 44.00 per person one way.

          FEDERAL AIR: DIRECTLY INTO MALAMALA GAME RESERVE
Federal Air operates a twice daily shuttle service between OR Tambo International Airport (JNB) and
MalaMala Game Reserve.

Check-in for Federal Air flights is at the Federal Air kiosk, located in the multi-story parkade adjacent to the
car rental companies.

Daily, O R Tambo (JNB) to MalaMala:
Departure between 10:30 and 11:30 with estimated arrival at MalaMala between 11:30 and 13:00
Departure between 12:30 and 13:30 with estimated arrival at MalaMala between 14:30 and 15:30

Daily, MalaMala to O R Tambo (JNB):
Departure between 11:00 and 11:30 with estimated arrival at OR Tambo latest 13:00
Departure between 12:30 and 13:00 with estimated arrival at OR Tambo latest 15:30

Reservations for Federal Air flights to and from Johannesburg and MalaMala Game Reserve should be made
directly with Federal Air or through MalaMala Game Reserve Central Reservations.

                                   2020 WEATHER STATISTICS
            MONTH              ACTUAL ACTUAL          AVERAGE         AVERAGE        RAINFALL     DAYS OF RAIN
                               HIGH ℃ LOW ℃            HIGH ℃          LOW ℃           (mm)

January                           40         17            33             21             63               4

February                          36         17            31             23             69               4

March                             38         17            33             20             94               5

April                             36         15           30              19             60               5

May                               32         12            29             18             20               3

June                              30         11            24             13             0                0
July                              30         8             25              11             2               1

August                            33         10            28             15              7               3

September                         38         10            32             17              2               1

October                           36         12            28             16             15               4

November                          39         15            29             17             21               3

December                          43         18           34              22             45               7
MALAMALA GAME RESERVE ROAD MAP AND DIRECTIONS
Please ensure you receive an updated road map and directions from the reservations office on
confirmation that guests will be travelling by road / self drive. The best route to travel within the
reserve may change depending on weather conditions. It is essential that the guests speak with the
camp reception prior to entering the reserve to receive their advice. For your safety and comfort
please ensure that guests have entered the Sabi Sand Wildtuin before 16h00.

It is important that you call the camp from Hazyview.

MalaMala Camp & Sable Camp:          +27 13 735 9200
MalaMala Rattray’s Camp:             +27 13 735 3000

The MalaMala Game Reserve is a 6-hour drive from Johannesburg via Hazyview. Access to MalaMala is via
the Sabi Sand Wildtuin, utilizing Shaw’s Gate.

There is a per vehicle and per person entrance fee at the Sabi Sand Wildtuin gates:

•   Per Vehicle: R 310.00
•   Per Person: R 140.00
    Rates subject to change.

From Hazyview to MalaMala:

Travel to Hazyview in the Mpumalanga Province
and turn east at the SPAR Centre onto the R536 -
towards the Paul Kruger Gate.

After 37,5 kms you will see a brown road sign
indicating ‘MalaMala’ to the left. Turn left onto the
dirt road – beware the tight hairpin bend. Follow
this road for 3kms. At the T-junction turn right and
continue for another 4,2 kms to Shaw's Gate, the
entrance to the Sabi Sand Wildtuin.

Here you will be required to pay the ZAR310.00*
entrance fee per vehicle plus ZAR 140.00* per
person in cash. Please ensure that you collect the
necessary entrance permit from the gate guard.

*Rates subject to change.

Continue straight following the signs to
MalaMala Rattray’s Camp. After 6,3km you will
come to a crossroad. Turn left at the cross road
following the sign to MalaMala / Rattray’s.

MalaMala Rattray’s Camp is approximately 11 km
from this point. If travelling to MalaMala Camp
and Sable Camp TURN LEFT at the “Y” junction
just before the Rattray’s turnoff.

You will arrive at the MalaMala entry gate where you will be asked to sign the register.
MALAMALA GAME RESERVE (Pty) Ltd
                                            STANDARD TERMS AND CONDITIONS
               The below version is a precise of the detailed terms and conditions which are available on our website
                                                       (www.malamala.com).

3. RATES
3.1    MalaMala publishes rates from time to time and reserves        5. TRANSFERS AND CHECK-IN/CHECK-OUT
        the right to amend the published rates without notice.        5.1    Transfers to and from camps, the airport/airstrips and
        The rates quoted by MalaMala include game drives and                  entrance gates are by road. Transfer times are
        meals over a 24 hour period – both of which form an                   dictated by passenger numbers and their flight
        indivisible portion of the rates quoted. Rates apply to               variations. Charges are not levied for the transfer
        both group and individual reservations and are quoted                 to/from MalaMala airfield. Other transfers are charged
        on a per person per night basis and are inclusive of VAT.             at a nominal rate per person. MalaMala is unable to
3.2     The rates are quoted in United States Dollars (“USD”)                 conduct     transfers    from    Kruger    Mpumalanga
        and payment is accepted in that currency but                          International Airport but MalaMala is able, on prior
        arrangements can be made to convert the USD rate to                   request, to make transfer arrangements on behalf of
        South African Rand (“ZAR”) using the conversion rate                  Guests who have a Confirmed Reservation, at an
        supplied to MalaMala by First National Bank Ltd within a              additional cost.
        6 (six) month period of the Guest’s arrival at the Reserve.   5.2     Check-in time is 12 noon and check-out is 11h00 South
        Rates converted to ZAR are only valid if the amounts                  African Standard Time. Should a Guest require an
        due are paid by due date and if the Guest fails to make               earlier check-in or later check-out time then the Guest
        payment by due date the USD rate shall apply or at                    must request same from management and it shall be
        MalaMala’s discretion a new conversion rate supplied by               in management’s discretion to allow a variation.
        First National Bank Ltd shall be used.                                Arrivals after 20h00 South African Standard Time are
3.3     MalaMala shall not be liable for any rate fluctuations of             not permitted at any camp.
        third party suppliers whose services MalaMala books on
        behalf of the Guest.                                          6. POLICIES
                                                                      6.1     Children:
4. PAYMENT                                                                        MalaMala Camp: Children under 12 years,
4.1    All reservations will be on a pre-payment basis. Payment                   sharing accommodation with full paying adults,
        must be made in accordance with the directions in that                    pay the quoted child rate.
        regard detailed in the Provisional Reservation.                           Sable Camp: Children under 12 years are not
4.2     In the event that payment is not made in accordance with                  permitted unless exclusive use of the camp is
        the directions in that regard detailed in the Provisional                 reserved.
        Reservation then MalaMala reserves the right to treat the                 Rattray’s on MalaMala: Children under 16
        reservation as cancelled.                                                 years are not permitted.
4.3     All payments are to be made in monetary currency,
        without demand and free of exchange, deduction or set-        6.2     Tour leader/pilot/driver/guide:
        off.                                                                     Subject to availability, B grade accommodation
4.4     Payment in USD must be paid directly into the following                  may be reserved for bona fide tour leaders, pilots,
        bank account:                                                            drivers and guides. B grade accommodation rate
             Account Name:      MalaMala Game Reserve (Pty) Ltd                  shall apply, and is for accommodation and meals
                                                                                 and does not include game drives and other
             Bank               : First Rand Bank Ltd
                                                                                 activities.
             Address            : 2 Kikembe Drive, Umhlanga
                                 Rocks Durban, KwaZulu-Natal          7. CANCELLATIONS
             Account No.        : CFCUS 395587                        7.1    No reservation is secure until the deposit detailed in
             Branch Code         : 26 26 50                                   the Provisional Reservation is paid and the Confirmed
                                                                              Reservation is delivered by MalaMala to the Guest.
             Swift Code          : FIRNZAJJ                           7.2     MalaMala is entitled to cancel a Confirmed Reservation
                                                                              in the event that the balance of the amount due in
4.5     In the event that MalaMala provides a ZAR rate after                  terms of the Reservation is not paid by the due date or
        converting from the USD rate then payment in ZAR must                 dates for payment.
        be paid directly into the following bank account:             7.3     MalaMala shall be entitled to charge the following
            Account Name        : MalaMala Game Reserve (Pty) Ltd.            cancellation fees should a Confirmed Reservation for
            Bank                : First National Bank                         any period outside high season be cancelled by either
                                                                              MalaMala in terms of 7.2 or by the Guest:
            Address             : FNB One Umhlanga, Durban,
                                                                                   5% of the quoted total reservation charge
                                  KwaZulu-Natal                                    detailed in the Reservation if cancelled more
            Account No.        : 625 937 987 90                                    than 60 days prior to scheduled arrival;
                                                                                   25% of the quoted total reservation charge
            Branch Code        : 27 01 50                                          detailed in the Reservation if cancelled 60 days
                                                                                   or less and 30 days or more prior to
                                                                                   scheduled arrival;
4.6     A copy of the bank transfer notification, together with                    50% of the quoted total reservation charge
        the Provisional Reservation date and number, must be                       detailed in the Reservation if cancelled 30 days
        faxed or emailed to the central sales and reservations                     or less and 14 days or more prior to scheduled
        office.                                                                    arrival;
4.7     Any bank charges resulting from the payment by the                         90% of the quoted total reservation charge
        Guest shall be for the Guest’s account.                                    detailed in the Reservation if cancelled 14 days
4.8     Payment in ZAR may be made by Master Card or Visa                          or less prior to scheduled arrival.
        credit cards. A letter of authorisation with the
        cardholder’s signature must be provided in order for          7.4     For purposes of the Standard Terms high season is
        MalaMala to debit the credit card. Credit cards submitted             from 20 December in one year to 10 January in the
        to central sales and reservations office for payments                 following year. MalaMala shall be entitled to charge
        must be presented at the relevant camp on check in for                the following cancellation fees should a Confirmed
        verification purposes.                                                Reservation for a period in high season be cancelled
4.9     In the event that the Guest fails to make payment in                  by either MalaMala in terms of 7.2 or by the Guest:
        accordance with the directions detailed in the                             5% of the quoted total reservation charge
        Provisional Reservation, and MalaMala does not treat the                   detailed in the Reservation if cancelled more
        reservation as having lapsed then payment shall be                         than 90 days prior to scheduled arrival;
        made when demanded by MalaMala, and in any event by                        25% of the quoted total reservation charge
        no later than on arrival at the relevant camp.                             detailed in the Reservation if cancelled 90 days
4.10    Guests shall settle their extras accounts in full prior to                 or less and 60 days or more prior to
        departure from camps, with payment to be made in cash                      scheduled arrival;
        or by means of credit card.                                                90% of the quoted total reservation charge
4.11    Should the Guest default in making any payment on its                      detailed in the Reservation if cancelled 60 days
        due date, MalaMala shall have the right forthwith to                       or less prior to scheduled arrival.
        cancel the reservation, always subject to MalaMala's
        rights to damages, and MalaMala shall have the right to
        retain all moneys paid by the Guest pending the               7.5     Any cancellation fee shall be subject to the relevant
        determination of such damages and thereafter to set off               provisions of the Consumer Protection Act such that
        the amount so retained against the amount owing.                      if the Consumer Protection Act allows only a smaller
                                                                              cancellation fee, then such smaller fee shall apply.
Please note we do not publish statistics of rhino sightings at MalaMala owing to the vulnerability of these animals as a result
                                          of rampant poaching in Southern Africa.
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