Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara

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Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
Japanese Language Programmes

Te Hoe Aronui
Department of Humanities
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
orientation.ara.ac.nz
  Find out about Ara

      mygps.co.nz
Start your career now

   campus.ara.ac.nz/
    support-for-you/
 learning- services-new
Achieve your goals
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
Kia rite ki te ako - Getting Ready For Study

          Kia rite ki te ako -
        Getting Ready for Study

               Tō Akoako -
                Your Study

          Kā Taunakitaka Mōu -
             Support For You

      Kā Tū Whare Me Kā Rauemi -
        Facilities and Resources
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
RĀRAKI UPOKO – CONTENTS
Nau mai ki Ara - Welcome to Ara                                                                     2
Te whakarite - Getting set up                                                                       3
 Getting your Ara ID Card ..................................................................... 3
Te tae ki Ara - Travelling to campus                                                                4
Te whakamahi rorohiko me te ipuraki o Ara - Using Ara Computers and
the Internet                                                      5
 Using the Student Portal ...................................................................... 6
 Using Moodle ...................................................................................... 6
 BYOD (Bring Your Own Device) ......................................................... 10
Kā Raki whakahirahira - Important Dates                                                           14
Kā whakapātaka - Contact Details                                                                  15
Taipitopito akoraka - Programme details                                                           22
 Programme Aim ................................................................................ 22
 Graduate Profile ................................................................................ 22
 Programme Regulations .................................................................... 25
Mahere Ako- Programme Structure                                                                   27
 Programme Matrix ............................................................................. 27
 Attendance ....................................................................................... 29
 Non-Engagement .............................................................................. 29
 Shows, Competitions and Exhibitions ................................................. 30
Kā Aromatawai - Assessments                                                                       31
 Assessment Information .................................................................... 31
 Submitting Your Work ........................................................................ 32
 The Grade Scale ............................................................................... 33
Kā tikaka aromatawai - Assessment Regulations                                                     35
Kā putaka me te Whakapōtaetaka - Results & Graduation                                             41
 Accessing Your Results ..................................................................... 41
 Academic Transcripts ........................................................................ 41
 Exam Scripts and Assessments .......................................................... 41
 Graduating From Your Programme ..................................................... 42
Kā ture me kā tikaka - Policies & Procedures                                                      43
Kā tika me kā kaweka o te tauira - Student Rights and
Responsibilites                                                                                   43
 Academic Support and Progression .................................................... 45
 Formal Academic Contract ................................................................. 46
 Academic Misconduct ........................................................................ 46
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
Probation .......................................................................................... 47
 Exclusion .......................................................................................... 48
 Suspension ....................................................................................... 48
 Cancellation of Enrolment .................................................................. 48
 Refusal of Future Enrolment .............................................................. 48
 Copyright and Ara Students ............................................................... 49
Kā kōrero hai āwhina - Useful Information                                                           51
 How to Change Your Enrolment ......................................................... 51
 How to Change Your Contact Details .................................................. 51
 Hardship ........................................................................................... 52
 Financial Support Between Study Periods ........................................... 52
 Compassionate Withdrawal Process ................................................... 52
 How to tell Ara When You’re Absent ................................................... 52
 How to make a Complaint .................................................................. 52
 Privacy Guidelines ............................................................................ 53
Kā pātai - FAQ                                                                                      53
 Where to go for help .......................................................................... 53
Kā tautoko mō te ako - Academic & Study Support                                                     54
He ratoka anō - Other Services                                                                      59
Te toitū i Ara - Sustainability at Ara                                                              62
Kā tū whare - Facilities                                                                            64
 Health and Safety ............................................................................. 64
 Personal Safety After Hours ............................................................... 65
 Emergency Procedures ...................................................................... 65
 Using Ara Facilities ........................................................................... 67
 Lost Property and Theft ..................................................................... 67
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
Page |1
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
NAU MAI KI ARA - WELCOME TO ARA
Welcome to the Department of Humanities and your enrolment as a student studying
for a Japanese Language qualification. We look forward to working with you to help
you reach your goals and assist you to gain higher qualifications.
This student programme handbook is your essential guide for your study, so please
read it carefully and keep it handy for future reference.
Your tutors and support staff are approachable, friendly and committed to creating a
positive, enthusiastic and interesting learning environment. Please do not hesitate to
ask questions or request help – that is why we are here.
Make the most of your time at Ara so that you achieve the best possible outcomes.
We, as staff, will do all that we can to help you be successful, but it is only you who
can do the learning.
Good luck!

Hemi Hoskins
Tumuaki – Te Hoe Aronui
Head of Department
Department of Humanities
February 2018

                                       Page |2
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
TE WHAKARITE - GETTING SET UP

Getting your Ara ID Card
The Ara ID Card is your formal student ID and library card. It can be used for
photocopying, printing, security access and for student discounts. We recommend
you keep your Ara ID Card on you at all time as access may be restricted in some
buildings without adequate identification.

You can use your card to borrow items from the library once your course starts. It
can also give you general after hours’ access, i.e., computer suites, bike lock-up.

Your ID card can be issued by giving your ID number (from your invoice) to:

Collection points

 City Campus                  Security Office opposite the main Admissions &
                              Enrolments area in the Atrium of the Rakaia Centre.

                                     Page |3
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
TE TAE KI ARA - TRAVELLING TO CAMPUS
We encourage you to walk, bike or bus to campus if you can. Other options are
available like driving or carpooling. But parking is limited and our policy is to support
healthy alternatives.
Cycling
Cycle to class and get fit too. We have cycle stands on campus, secure lock-ups and
showers. Cycling is a low cost and environmentally friendly way of getting to Ara.
Maps which show where our secure cycle stands, cycle lanes and public cycle tools
can be found here: www.ara.ac.nz/services-and-support/transport
Bike Share Hub
The Christchurch City Campus now offers a free bike share hub for students and
staff. You can borrow a bike, helmet and lock for free for up to four hours (or for a
small fee if over four hours). Bikes are located outside the Rakaia Centre and Café
X.
Buses
Our Christchurch and Timaru students can make use of the Metro bus system which
has one of the newest fleets, cash and card ticketing, plus a network of high
frequency services. Catch up on reading with no stress about finding a car park.
Check out www.tfc.govt.nz or www.metroinfo.co.nz for more information.
Carpool
Share a ride, save money, reduce congestion and socialise all at the same time!
Smart Travel will help you find people in your area who are also travelling to Ara so
check out www.smarttravel.org.nz

Driving

 City Campus              There is limited student parking. To use any of the student
                          car parks on campus you must display this year’s parking
                          authority sticker in the front window of your vehicle. These
                          can be collected from Admissions & Enrolments or
                          Security in the Rakaia Centre on presentation of your fees
                          receipt or Ara ID Card.
                          You will also need to use the pay and display machines
                          located in each of the car parks – put the fee receipt on
                          the dashboard of your vehicle where it can be clearly
                          seen.
                          Illegal parking results in vehicles being towed and
                          impounded and only released upon payment of a fine
                          (approx. $90).

                                       Page |4
Japanese Language Programmes - Te Hoe Aronui Department of Humanities - Ara
TE WHAKAMAHI ROROHIKO ME TE IPURAKI O
ARA - USING ARA COMPUTERS AND THE
INTERNET

Using Ara Computers
There are many computers around Ara for student use. It is free to use Ara email,
the intranet, and internet, but your use is monitored. If you have any problems,
please contact the ICT Service Desk. After-hours access to a variety of computer
labs is possible using your Student ID Card as swipe access at the door, which can
be encoded by Security.

You are given a login username and password once you are enrolled and can use
these to log in to any computer on campus. Login for the first time using the
password provided in your enrolment letter, then select Ctrl+Alt+Del to create your
password.

Visiting the Campus Life website
You’ll use Campus Life http://campus.ara.ac.nz/ frequently while you’re studying at
Ara. It’s where you go to access Moodle, the Student Portal and your student email.

Using your Student Email Account
As an Ara student you get a free email account. It will be used to communicate with
you while you are a student. You can access this anywhere, anytime. Your email
address is your network username (which is alphanumeric, i.e., abc123) followed by
@arastudent.ac.nz, for example: username@arastudent.ac.nz

Click on Student Email on Campus Life to access your email using the link:
http://campus.ara.ac.nz/ or access your student email on your own device using the
following link: http://outlook.office.com/arastudent.ac.nz

We recommend you forward your student email messages to your personal email
account. You can set up Forwarding from the Settings menu.

                                     Page |5
Using the Student Portal
The Ara Student Portal is the place where you will find all your student related
information including your enrolments, timetable and academic results. You can also
update your address and contact details when they change. To access the portal in
Campus Life, click on Student Portal.
Your username is your first name, then a full stop, then your family name e.g.
Joe.Bloggs. Click on retrieve your password and enter your birth date with no gaps
or dashes e.g. 01071996. You will receive an email (to the address you gave when
you enrolled) with your password. Enter the password and click Login. You can
change your password on the Details page.

Using Moodle
You can use Moodle to find information about your classes, submit assessments
electronically, and view resources your tutor has uploaded. Before you login to
Moodle using your own device, you will need to login using a campus computer. For
more information about using Moodle, contact your tutor.
How to log in
Use the steps below to log into Moodle:
1     To access Moodle click on Moodle in Campus Life or use the following link:
      https://moodle.ara.ac.nz/login/index.php
2     When prompted to login, which you can do 21 days prior to your courses
      starting, use your standard Ara username and password. If you have any
      issues logging in you can contact the ICT Service Desk.
3     You can change the password when you have logged in.
Once logged in you should see a menu containing links to the courses you are
currently enrolled in. If any courses are missing this could be because your tutor has
not yet granted access to the page, in this case ask your tutor when you go to your
first class, alternatively it may mean your enrolment is still being processed. When
you finish your course you retain access to the course page for approximately 14
days.

                                     Page |6
Wi-Fi Access
Free wi-fi is freely available for students and staff.                JOINING
Connecting is usually as simple as connecting to wi-fi at             ARA WIFI
home.
                                                                   Login to the Wi-Fi
The Ara wireless network is designed to be a convenient            using your
supplement to the wired network for general functions such         everyday Ara
as web browsing and email. We are constantly working to            username and
improve coverage and although 90% of campus has wi-fi,             password.
there are some spots with no coverage. Check the Campus
Life website for updates on wi-fi availability.                    Note: the steps
                                                                   can vary from
                                                                   device to device.
Microsoft Office 365
What is it?
A set of popular Microsoft productivity tools provided to you free of charge for the
duration of your studies. Saving you over $100 worth of software!
Where can I get from Office 365?

  Office Suite                Download the latest version of Microsoft Office (PC,
                              Mac or Mobile) on up to five of your personal devices
                              for free.

  Outlook Online              Your student email account, receive notifications from
                              Moodle and important messages from Ara.

  OneDrive for Business       Store your work (up to 1tb) in the cloud, share it with
                              your classmates and collaborate online - anywhere,
                              anytime.

  Skype for Business          Instant message and video chat with other students
                              and Ara staff members.

How do I Access it?
Access via the Ara Campus Life webpage and select Student email – or go direct to
Outlook.com/arastudent.ac.nz
Login using your student email address – e.g. abc123@arastudent.ac.nz and your
everyday Computer/Moodle password.
For more information, visit Campus Life > Support for you > IT Help or contact the
ICT Service Desk.

                                      Page |7
Code of Conduct for ICT Users
Ara has a Code of Conduct that provides guidance on the proper and allowance use
of the Ara ICT resources.
For details on regulations regarding access to computers please read the Ara
Code of Conduct for Computer Users which is available with other policy
documents via the Ara website www.ara.ac.nz/about-us/policies
Use the computers, intranet and internet responsibly.

Contacting the Service Desk
Report any computer or printer problems immediately to the ICT Service Desk. If the
problem is significant, tell a tutor about it. Each computer suite on campus has a
telephone hotline to the ICT Service Desk. You can contact the Service Desk by
phoning, emailing, or visiting them between 8.00am and 5.00pm Monday – Thursday
and 8.00am – 4.30pm on Friday (closed 10.30am – 12.00pm for a meeting on
Fridays, but all phone calls are still attended to during this period so if the call is
urgent, so please call us.)
From 5:00pm to 8:00pm, we provide limited support in the City Campus Library. Our
after-hour shift is focused primarily on evening class-delivery and classroom
availability. We will endeavour to resolve your ICT-issues and will escalate any
urgent calls to the relevant teams.
We’re closed on Saturday/Sunday and Public Holidays.

Contact details

  Phone             940 8800 (or extension 8800) or 0800 24 24 76

  Email             ICTServiceDesk@ara.ac.nz

  Visit             T Block (City Campus) or

Backing up Your Work
Back up all your important work and assessments onto portable media, like a USB
pen drive or portable hard drive.

                                      Page |8
Printing Services
To print from the Ara printers or use the photocopiers, you will need to add money to
your ID card. You can do this at:

Top-up locations

 City Campus                  At the kiosks in the Atrium or Library.

                                     Page |9
BYOD (Bring Your Own Device)
There are a number of computer suites available across Ara campus sites for both
classroom and individual use, as well as a small number of loan laptops for use in
specific learning spaces (e.g. the library at Christchurch City campus and Timaru
campus). In addition, Ara strongly encourage students bring any personal Wi-Fi
capable device into the Institute to connect to our network.
        If you are looking to purchase a device, we recommend you consider trusted
         brands.
        PC and Mac platforms can be used, depending on the programme you are
         enrolled in.
        If you are enrolling in a specialist programme with technical requirements,
         please ask your Department for course specific advice on appropriate
         technology. Some Departments may recommend purchase of a laptop rather
         than a tablet, and some programmes do not require a device at all. For
         specific requirements for your programme of study, please talk to your tutors.

    Generalist Requirements                     Specialist Requirements

    Business                                    Computing
    Nursing, Midwifery & Allied Health          Creative Industries
    Hospitality & Service Industries            Engineering & Architectural Studies
    Humanities
    Science & Primary Industries
    Trades

Choosing a device
The best option may be to use a device that you already own. If you are purchasing
a device, consider the following:

 Price                   Prices can range from around $300 to $3,000. Buying the
                         most expensive device is generally unnecessary. On the
                         other hand, the cheapest device may end up costing more in
                         the long term as poorer quality devices may not last as long
                         or may not be suitable for study. We recommend you look up
                         product reviews online before you purchase a device.

 Write on Screen         Being able to use a stylus to write on a touch screen will
                         allow you to easily annotate documents, create diagrams,
                         mathematical equations, input handwriting and a range of
                         other uses.

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Size of screen     iPod and smartphone screens are not large enough to be
                   efficient or effective as a device for your study. A device
                   should have a diagonal screen size of at least 10”. Some
                   smaller screens also tend to run on a lower screen
                   resolution – aim for a display that does at least Full HD
                   resolution (1920x1080).

Keyboard or        To be effective devices need to have a physical keyboard.
tablet?            This may be a detachable keyboard. Consider getting an
                   external mouse if you intend to spend a lot of time working
                   on objects – e.g. graphics editing, document/spreadsheet
                   manipulation.

Battery life       Ideally the battery should last at least 6+ hours to be able to
                   get through a day without recharging. Battery life will
                   deteriorate over the life of the device. Battery life is usually a
                   key difference between a cheap device and a mid-range
                   device. Some laptops/tablets are also capable of quick-
                   charge technology which decreases the amount of time you
                   spend tethered to a power source.

Weight             A device should be light enough to be carried around all day.
                   Anything more than 1.5 kg including the case might be too
                   heavy.
Wireless           The device must be dual band capable and state that it is
                   802.11 a/g/n or 802.11 a/b/g/n compliant. Ara Wi-Fi allows
                   connectivity in the 5GHz range, which is a great advantage
                   for devices that leverage this option.

Robustness         The device should be strong enough to survive a fall onto a
                   hard surface. Consider getting an appropriate
                   sleeve/bag/case/enclosure that will protect the device whilst
                   in use and during transit

Operating System   The operating systems that currently offer the best learning
                   experience for students are MS Windows 8, Windows 10
                   and MacOS (Macintosh Operating System).

Software           Most learning activities will be based around free browser-
                   based software. The Microsoft Office 365 suite is available
                   free for enrolled students at Ara, and systems such as
                   Moodle, our Learning Management System, and our student
                   portal are all accessed via the browser. Consider purchasing
                   antivirus/antimalware products to keep
                   virus/malware/ransomware threats at bay – Sophos and
                   Malwarebytes are two of the many companies that provide
                   free and highly-regarded products.

                                 P a g e | 11
Insurance              While we endeavour to provide a safe environment, Ara
                       cannot accept responsibility for lost, stolen or damaged
                       devices so consider making sure it has insurance cover for
                       these possibilities.

Warranty               The Consumer Guarantees Act covers most purchases so
                       extended warranty is often not necessary. You may choose
                       to purchase extended warranty, or buy from a supplier who
                       services units locally to minimise the amount of time a
                       device will be away should it require repair. Retain your
                       receipt and if possible, scan and safely store a digital copy
                       of this for future reference – having a receipt to refer to is
                       critical for any claim process.
Recommendations Student surveys reveal that most of our students prefer a
                MacBook or a Windows tablet/laptop. Devices that don't
                work so well for our students are Android tablets and iPads.

We recommend one of the following devices: (note this changes regularly)

 Lenovo N24 Yoga             Acer Aspire Switch 12
                                                           HP ProBook 430 G5
 Convertible w/ 3yr          Detachable w/ 3yr
                                                           Notebook w/ 3yr
 Warranty + Stylus           Warranty + Stylus
                                                           Warranty
 Bundle                      Bundle
 Convertible (360 device):   Detachable: 12.0" Screen      Notebook: 13.3" Screen
 11.6" Screen Size with      Size with stylus (touch),     Size, Intel Quad Core i5
 stylus (touch), Intel       Intel Dual Core i3            Processor (8th Gen), 8GB
 Celeron Quad Core           Processor, 4GB RAM,           RAM, 256GB Storage,
 Processor, 4GB RAM,         128GB Storage, up to 7        estimated 9 hour battery
 128GB Storage, up to 8      hour battery life, 1.3kg,     life, 1.5kg, Silver & Black
 hour battery life, 1.4kg,   Grey & Black
 Black

 1797 (Quad Core, 4          3869 (Dual Core, 4       4617 (Quad Core, 8
 threads, 2mb L2 Cache,      threads, 3mb L3 Cache,   threads, 6mb L2 Cache,
 up to 2.20ghz, TDP: 6W)     up to 2.30ghz, TDP: 15W) up to 3.4ghz, TDP: 15W)
 -   Touch screen: IPS (=   -   Touch screen: IPS (=     -    Excellent keyboard
     good colours) with 360     good colours) with            and build quality, good
     degree rotatable           detachable keyboard           for those that like
     screen                     (= lightweight)               laptops
 -   Active Pen/Stylus      -   Active Pen/Stylus        -    Can be upgraded
     included (=                included (=                   easier than other
     notes/drawing easy to      notes/drawing easy to         options
     do)                        do)                      -    Excellent quad core
 -   Semi-ruggedized        -   Full Core i3                  brand new i5
     design and spill           performance, without a        processor (8th gen)
     resistant keyboard and     fan (liquid cooling = no
     touchpad                   noise)

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Lenovo N24 Yoga              Acer Aspire Switch 12
                                                           HP ProBook 430 G5
    Convertible w/ 3yr           Detachable w/ 3yr
                                                           Notebook w/ 3yr
    Warranty + Stylus            Warranty + Stylus
                                                           Warranty
    Bundle                       Bundle
    -   Battery life shorter     -   Speakers & Battery    -   Being a 'conventional'
        than other 11"               life are not great        laptop, heavier than
        Cyclone Options (due     -   No turbo boost            other offerings but still
        to touch screen)             (2.3GHz is max) and       light for 13" size
    -   Not as light as the HP       back can get warm     -   Screen not touch and
        Stream (to the left)         when under load           a bit dim, battery life
                                                               only 'ok' (not great)

Where to purchase
Our recommended devices can be purchased from most technology retailers. We
recommend Cyclone Computers, a local company that offers full support on their
products, including optional full insurance for accidental breakage or theft. Cyclone
Computers can purchase their products via the All-of-Government channel, offering
our students very competitive prices.
To access Cyclone Computers’ website, click here.
         Login: ara.ac.nz
         Password: ara2017

                                        P a g e | 13
KĀ RAKI WHAKAHIRAHIRA - IMPORTANT
DATES
The following apply to the majority of courses. Start and finish dates may vary
between individual courses, and this is certainly likely between different
programmes, which may affect you if you take elective courses from other
programmes.

 SEMESTER ONE                                DATES

 TERM 1                                      Monday 19 Feb – Friday 13 April

 Waitangi Day                                Tuesday 6 February
 Good Friday                                 Friday 30 March
 Easter Monday                               Monday 02 April
 Easter Tuesday                              Tuesday 03 April
 Anzac Day                                   Wednesday 25 April

 TERM 2                                      Monday 30 April – Friday 29 June

 Queen’s Birthday                            Monday 4 June
 Mid-semester break                          Monday 02 July – Friday 20 July
 Final Course Results published              Friday 10 August

 SEMESTER TWO                                DATES

 TERM 3                                      Monday 23 July – Friday 28 Sept

 TERM 4                                      Monday 15 Oct – Friday 30 Nov

 South Canterbury Anniversary Day            Monday 24 September
 Labour Day                                  Monday 22 October
 Canterbury Show Day                         Friday 16 November
 Final Course Results published              Friday 21 December

                                    P a g e | 14
KĀ WHAKAPĀTAKA - CONTACT DETAILS

Key Staff
Hemi Hoskins              Responsible for:
Head of Department        •     Meeting with students
Humanities                      on any matter related
                                to their programme of
940 8202
                                learning.
Room: A113
                              • The quality of
Hemi.Hoskins@ara.ac.nz
                                 teaching and learning
                                 in the Department.
                              • The quality of student
                                 experience in the
                                 Department.

Audrey Spence             Responsible for:
                          •     Helping students with
Manager                         complaints and issues.
940 8239                  •     Working with
A110:                           Programme Leaders to
Audrey.Spence@ara.ac.nz         make sure programme
                                runs well.

Carolyn Shaw              Responsible for:
Programme Leader          •     Students’ learning and
                                assessment for
940 8523                        students.
Room: A111                •     Counselling students
Carolyn.Shaw@ara.ac.nz
                                about their courses.
                          •     Helping solve
                                students’ problems.
                          Teaching Areas:
                          •      Bachelor of Language
                                 (Japanese)

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Dr Ryoko Hirabe-De Burgh     Responsible for:
Lecturer                     •    Students’ learning and
                                  assessment for
940 8351                          students.
Room: X213                   •    Counselling students
Ryoko.Hirabe-
                                  about their courses.
deBurgh@ara.ac.nz @ara.ac.nz
                             •    Helping solve
                                  students’ problems.
                             Teaching Areas:
                             •     Bachelor of Language
                                   (Japanese) &
                                   Certificate in
                                   Japanese

Dr Takahiro Yokoyama         Responsible for:
Lecturer                     •    Students’ learning and
                                  assessment for
940 8199
                                  students.
Room: X213
Takahiro.Yokoyama@ara.ac.nz •     Counselling students
                                  about their courses.
                             •    Helping solve
                                  students’ problems.
                             Teaching Areas:
                             •     Bachelor of Language
                                   (Japanese) &
                                   Certificate in
                                   Japanese

TBC                          Responsible for:
Tutor/Course Leader          •    Students’ learning and
                                  assessment for
940 8523
                                  students.
Room: X213
                             •    Counselling students
xxx@ara.ac.nz
                                  about their courses.
                             •    Helping solve
                                  students’ problems.
                             Teaching Areas:
                             •     Certificate in
                                   Japanese

                                 P a g e | 16
Cheryl Little             Responsible for:
Department Support
                          •    Helping solve
940 8452                       students’ problems.
Room: A125c               •    Providing students
Cheryl.Little@ara.ac.nz        with information about
                               being absent,
                               enrolment, results,
                               courses, and who they
                               can go to for help.
                          •    Providing a link
                               between staff and
                               students for official Ara
                               information.

                              P a g e | 17
Key Support Services
You can also contact us on our free phone number 0800 24 24 76. The last four
digits of a direct dial number is usually the extension number if you are asked for
that.

 Location               Room          Phone             Email

 Student Support
 All campuses            Student                        studentcentral@ara.ac.nz
                         Central

 Admissions and Enrolments
 City Campus            X121          0800 24 24 76     enrolmentsupport@ara.ac.nz

 Woolston Campus        Student       940 6010          tradesadmin@ara.ac.nz
                        Services
                        Building

 Timaru Campus          A136 in A     (03) 687 1916     tradesadmin@ara.ac.nz
                        Block

 Results
 City Campus            X126          940 8283          results@ara.ac.nz

 Woolston Campus        Student       940 6008          tradesresults@ara.ac.nz
                        Services
                        Building

 Timaru Campus          A136 in A     (03) 687 1903     tradesresults@ara.ac.nz
                        Block

 Student Finance
 City Campus             X110         940 8100          studentfinance@ara.ac.nz

 Scholarships & Hardships
 All campuses            Student      940 8238          studentcentral@ara.ac.nz
                         Central

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Independent Student Advocate
All campuses    X106 City   940 8518       Duncan.Dunbar@actionwork
                Campus      027 273 6246   s.org.nz

International Advisors
All campuses    Student     940 8728 or    studentcentral@ara.ac.nz
                Central     940 8134

Student Voice
All campuses    L232        940 8264       studentvoice@ara.ac.nz
                            021 955 560
                City
                Campus

Complaints Co-ordinator
City Campus     L237        940 8002       complaints@ara.ac.nz

                            P a g e | 19
Key Resources
Online Orientation   Go to http://orientation.ara.ac.nz/ This is a new
                     resource designed for Ara students by Ara students.
                     It will help you find what you need.

My GPS               Start your career development and work readiness
                     now. Go to www.ara.ac.nz/services-and-
                     support/career-centre This is a resource that will
                     guide you to be competitively work ready when you
                     finish your programme.

Academic Support     Online resources are available now on the Learning
Resources            Services portal. Go to
                     http://campus.ara.ac.nz/support-for-you/learning-
                     services-new to access study and assignment
                     resources, including new guided learning pathways.

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TAIPITOPITO AKORAKA - PROGRAMME
DETAILS

Programme Aim
CH3974 Bachelor of Language (Japanese)
To produce culturally aware and linguistically and academically competent graduates
able to apply skills, knowledge and aptitudes required for successful participation,
analysis and growth within the context of an increasingly global and multicultural
society.
CH3906 Certificate in Japanese (Foundation) L3
This programme aims to provide a learning environment in which learners will
     master the hiragana and katakana Japanese writing systems
     acquire sufficient language to enable them to communicate in everyday
      predictable spoken contexts
     gain an elementary understanding of Japanese society
CH3460 Certificate in Japanese L4
This programme aims to provide a learning environment in which learners will
     Reach a level of proficiency in spoken Japanese, to the extent that on
      completion of the course, they will be able to interact flexibly with Japanese
      people in familiar social situations.
     understand the Japanese writing system and be able to read and write at a
      basic level
     Gain knowledge of Japanese society and an appreciation of Japanese
      customs and values.

Graduate Profile
Graduates of the Bachelor of Language (Japanese) will be able to:
1     Apply their bilingual skills in social, professional and/or business settings to
      enhance communication to level B2 of the Common European Framework of
      Reference for Languages (CEFR) (Council of Europe (2011). Common
      European Framework of Reference for Languages: Learning, Teaching,
      Assessment. Strasbourg).
2     Develop and communicate abstract concepts in both written and spoken
      contexts in the Japanese language.
3     Articulate respect and understanding of Japanese society through appropriate
      use of language.

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4      Apply language learning strategies to new contexts/situations.
5      Understand the way language is structured and how the Japanese language
       fits into this framework.
6      Appreciate global views of language and the socio/political attitudes within
       selected cultures towards language use.
7      Understand the nature of culture and one’s own identity within an intercultural
       context.
8      Apply knowledge of Japanese history and cultural evolution to a critical
       understanding of current Japanese society.
9      Think critically and research, analyse, evaluate and articulate information.

       And depending on the electives taken they will be able to:
10     Apply knowledge and skills for teaching English as an additional language
       and/or
11     Demonstrate knowledge across a secondary discipline area sufficient for
       teaching in a NZ secondary school
       and/or
12     Apply introductory knowledge to a marketing and/or an international liaison
       environment
       and/or
13     Apply knowledge and skills in the Japanese language to produce professional
       translations into the English language.

Employment pathway:
Graduates are able to pursue careers in the following areas: Teaching, Marketing,
Translation, Hospitality, International Liaison/International Relations/International
Business
Educational Pathway:
Post graduate studies or graduate certificates and diplomas (e.g. Graduate
Certificate in English Language Teaching or a Graduate Diploma in Business).
Advanced Standing Criteria Year 2

The candidate will be able to:
      Operate at Common European Framework of Reference for Languages
       (CEFR) level B1
      Communicate in Japanese in spoken and written contexts using complex
       syntax and lexical items

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     Apply language skills to practical contexts
     Demonstrate their respect and understanding of the target society by
      appropriate use of language
     Use their language acquisition skills and knowledge of language learning to
      develop the capabilities and attitudes necessary for language learning as a
      lifelong activity
     Apply knowledge of Japanese history and cultural evolution to an
      understanding of current Japanese society.

Advanced Standing Criteria Year 1 and the Graduate Profile for the Exit
Qualification CH3871 Diploma in Japanese Level 5
The candidate will be able to:
     Operate at Common European Framework of Reference for Languages
      (CEFR) level A2
     Communicate in Japanese on routine every day topics
     Apply strategies for communicating in the target language in unprepared
      everyday situations
     Source, summarise and evaluate information
     Understand the way language is structured and how the Japanese language
      fits into this framework
     Appreciate global views of language and the socio/political attitudes within
      selected cultures towards language use
     Articulate an understanding of the nature of culture and one’s own identity
      within an intercultural context.
Certificate in Japanese (Foundation) L3
On successful completion of this programme graduates will be able to:
     appreciate the complexity of the Japanese writing system
     read and write using hiragana and katakana
     use and understand spoken Japanese in a variety of predictable situations
      where Japanese is the medium of communication.
     use the knowledge and skills gained during the semester as a foundation for
      further language development either independently through working and/or
      living in Japan or through further formal study.
     interact with Japanese people in culturally appropriate ways.

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Certificate in Japanese L4
On successful completion of this programme graduates will be able to:
     read and write using the hiragana and katakana writing systems and 200 kanji
(Chinese characters).
     use and understand spoken Japanese in a variety of interactive situations
      where Japanese is the medium of communication.
     understand and communicate information ideas and opinions in basic written
      Japanese in familiar contexts.
     use the knowledge and skills gained during the year as a foundation for
      further language development either independently through working and/or
      living in Japan or through further formal study at degree level.
     function effectively in a Japanese environment and interact with Japanese
      people in culturally appropriate ways.

Programme Regulations
Bachelor of Language (Japanese)
The Bachelor of Language (Japanese) is a three year full time equivalent
programme of study requiring the successful completion of 360 course credits.
For Government funding purposes, one credit is equal to ten notional learning hours
and a full-time single year programme is equal to 120 credits (however, the credit
system does allow for a range of programme structures).
Applications for entry to the programme are evaluated against the stated entry and
selection criteria, published annually on the CPIT website and in programme
brochures.
The maximum period of time to complete the programme is five years. Any extension
to this period would require a written application from a Head of Department or
delegate to the Humanities Board of Studies.
The programme comprises 300 compulsory course credits and 60 elective course
credits, with a minimum of 90 credits at Level 7.
A minimum of 120 work integrated learning hours is required.
Elective courses may be chosen from a selection of Japanese language courses at
Level 5 or above offered by the School, or from courses at Level 5 or above from
other approved programmes. The elective credits must not replicate content in other
courses contributing to the degree.
All relevant credits from other approved programmes will be considered for credit
recognition according to CPIT’s standard policy and procedure.
Progression through the courses is dependent on meeting the prerequisites for each
course.

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Full-time students who pass 30 credits of core language courses in each semester
may progress to the following semester provided the relevant course pre-requisites
have been achieved. Students who do not attain this will be advised in writing of the
various student support services available to them, their performance including class
attendance, will be monitored. Should their performance not improve they may be
recommended for a period of probation.
Students who do not continue to the end of the programme but have successfully
completed year one of the degree may be awarded the Exit qualification CH3871
Diploma in Japanese. Students who complete the Bachelor of Language (Japanese)
are not awarded the Diploma.
Credits for Study Abroad: Current students who are on scholarships in Japan may at
the discretion of the Head of Department enrol in the elective, IMST602 Immersion
Studies.
The Bachelor of Language (Japanese) will be awarded to all students who
successfully complete all the requirements laid down by the Department of
Humanities, and approved by the Academic Board.
Students will be eligible to graduate “With Distinction” if they have achieved an “A” or
“A+” in all compulsory Year 3 courses.

Certificate in Japanese (Foundation) L3
JAPN341 & 342 must be successfully completed in order to graduate with the
Certificate in Japanese (Foundation) L3.
No student can enrol in a course until the pre-requisite has been successfully
completed. Any RPL or cross credit process must be completed prior to enrolment in
the course for which credit is being requested.

Certificate in Japanese L4
JAPN341, 342 & 400 in order to graduate with the Certificate in Japanese L4.
No student can enrol in a course until the pre-requisite has been successfully
completed. Any RPL or cross credit process must be completed prior to enrolment in
the course for which credit is being requested.

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MAHERE AKO- PROGRAMME STRUCTURE

Programme Matrix
Use the following table as a guide to the courses in your programme. You can find
out how many credits each course is worth, and how many credits and courses you
need to do to complete your study.
CH3974 Bachelor of Language (Japanese)

                                                                        Course
Code        Course Title                           Level     Credits
                                                                        Factor
Year 1 - Compulsory Courses
BLJA501     Japanese Language 1A                      5         30      0.2500
BLJA502     Japanese Language 1B                      5         30      0.2500
BLJA505     Japanese Through Interpreting 1           5         15      0.1250
BLJA506     Japanese Through Translation 1            5         15      0.1250
CLST501     Cultural Studies                          5         15      0.1250
LING501     Applied Language Studies                  5         15      0.1250
Total                                                          120      1.0000

Year 2 - Compulsory Courses
BLJA601     Japanese Language 2A                      6         30      0.2500
BLJA602     Japanese Language 2B                      6         30      0.2500
BLJA606     Japanese Through Translation 2            6         15      0.1250
BLJA621     Japanese Society and Culture              6         15      0.1250
Electives                                                       30      0.2500
Total                                                          120      1.0000

Year 3 – Compulsory Courses
BLJA701     Japanese Language 3A                      7         30      0.2500
BLJA702     Japanese Language 3B                      7         45      0.3750
RESH732     Research Project                          7         15      0.1250
Electives                                                       30      0.2500
Total                                                          120      1.0000
Programme Totals                                               360       3.000

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CH3906 Certificate in Japanese (Foundation) L3

                                                                            Course
Code          Course Title                            Level      Credits
                                                                            Factor
Year 1 - Compulsory Courses
JAPN343       Introduction to Japanese                   3         20        0.167
JAPN344       Post Beginners Japanese                    3         40        0.333
Total                                                              60        0.500

CH3460 Certificate in Japanese L4

                                                                            Course
Code          Course Title                            Level      Credits
                                                                            Factor
Year 1 - Compulsory Courses
JAPN343       Introduction to Japanese                   3         20        0.167
JAPN344       Post Beginners Japanese                    3         40        0.333
JAPN400       Pre Intermediate Japanese 1                4         60         0.5
Total                                                              120      1.0000

Elective Courses
Bachelor of Language (Japanese)
The programme allows for 60 elective credits, 30 credits respectively in years two
and three. The inclusion of electives is designed to provide students with knowledge
and skills in a secondary discipline which complements their language knowledge
and skills. To meet the needs of the range of individual goals and career aspirations
of the students, three distinct pathways have been identified as follows:
(a)     Teaching Japanese in NZ secondary schools or English as an Additional
        Language in NZ or abroad.
(b)     Marketing / International Relations.
(c)     Language extension for a range of careers e.g. Translation or Interpreting.
Students may choose to create their own elective pathway by selecting from courses
at Level 5 or above from other approved programmes.

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Attendance
Experience has shown that students who attend regularly and participate in the class
activities and formative assessments are more likely to succeed. To this end, full
attendance and commitment is encouraged.
You are expected to be punctual, and must comply with the various behaviour and
safety requirements of classrooms, workshops and labs. Satisfactory development
of employment skills and philosophy is enhanced by interaction in classrooms and
appropriate industry based environments. As well, the development of an attitude
which values full attendance and punctuality is an important employment related skill
that students should aim to establish.
For an International student satisfactory progress is defined as 100% attendance
and successful completion of 75% or more of your courses.

Non-Engagement
Ara has processes to deal with students who formally enrol here but do not “engage”
with their studies. That is, if you do not attend and/or participate and/or submit
assignments and/or sit assessments or only attend briefly or spasmodically and/or
do not engage significantly.
To meet the expectations of the Tertiary Education Commission (TEC) who fund Ara,
we are required to notify such students and withdraw them from the course or
programme if they are not genuinely pursuing their studies.
Our Department process follows these steps:
1     The registers are checked and if engagement and attendance is of a concern
      we move to step 2,
2     The tutor will talk with you, or they will ask the Department Support
      Administrator to contact you,
3     You will receive an email or phone call asking why you have not been
      attending,
4     You may receive a non-engagement letter,
5     You may be placed on a Formal Academic Contract or withdrawn
If you are struggling with attendance, we fully encourage you to talk this over as
soon as possible with your tutor or Programme Leader.

Our Access to Your Work
We may contact you to discuss the right to copy, reproduce, and use your student
work for promotional and education purposes for Ara. For more information, see
http://campus.ara.ac.nz/copyright_contracts

                                     P a g e | 29
Shows, Competitions and Exhibitions
The table below lists the main events you will participate in each year. For more
information and accurate dates, contact Department Support Administrator.

 JSANZ Tertiary         Students are invited to enter this competition in May and the
 Japanese               best two speeches will be entered into the national
 Language               competition. National winners are announced in September
 Speech Contest

 Exchange              Ara offers a number of exchange opportunities to students
 Programme in          enrolled in the Bachelor of Language, Japanese.
 Japan                 Applications are limited to those who are enrolled in the
                       second year of the programme. Our partner institutions
                       include Hiroshima Shudo University, Kyorin University,
                       Kyoto Sangyo University and Yokohama University.
                       Interviews are typically held in early September.

 Japan Day              March 5, Riccarton Race Course

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KĀ AROMATAWAI - ASSESSMENTS

Assessment Information
At the start of each course, you will be given a Course Outline. Before each
assessment you will be given an assessment brief. They will show:
The number, type, and due dates for all assessments. This includes tests and
assignments.
     The weighting of each assessment in your course that contributes to your final
      grade, if applicable.
     The assessment policy for resits, second results and alternative assessments,
      if they are different from the policies in this handbook.
     The time frame for getting your marked assessments back from tutors, if they
      are different from those stated in this handbook.
     The penalties for handing assessments in late, if they are different from those
      stated in this handbook. These may be different for each course.
If you do not receive this information, talk to the course tutor or Manager/Programme
Leader.

Assessment Types

Formative assessment          Verbal and written feedback that takes place
                              throughout classes and the programme.

Summative assessment          Assessments throughout the year that are based on
                              learning outcomes for the course, and determine how
                              well you have achieved each outcome. You are given
                              grades and written feedback. These assessments
                              may include practical tests and projects.

The contents of the course work will be explained by the tutor for each course. If at
any point your tutor or Programme Leader is concerned about your progress, they
will let you know.

Presenting Your Work
Your tutors will let you know if they have guidelines for presenting your assessments.
Use a computer to create your assessments.

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Submitting Your Work
Your tutor will let you know how to submit your work. You may be required to submit
your work manually or electronically. If you submit your work electronically, keep a
copy until your official results are published at the end of the semester. If you have
any questions, contact your Programme Leader.

Drop Boxes
As required, your tutor will advise you.

   Note: Ara uses as part of its assessment processes electronic plagiarism
   detection. Students will, from time to time, be required to submit assessments
   for scanning. Electronic copies of assessments must be retained by the student
   until the official results are published after the end of semester or year.

Quality Assurance
Your assessments and exam scripts may be used for internal and external
moderation, monitoring, programme reviews, aegrotats, and the resolution of
academic appeals and complaints. This helps Ara meet internal and external
academic quality assurance requirements. If your assessments are used this way,
before they are used, any information that could reasonably be expected to identify
you will be removed.

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The Grade Scale
The various assessments within a course will be combined according to the
weightings shown in the course descriptor, and a grade for the course as a whole
will be assigned from the table shown below. A "C-" grade and above represents a
pass for the course.
The following grade scale (G29aa) will be used for all courses on the programmes
unless advised otherwise in the course descriptor:

Marked Grades
Grade                       Mark range                      Pass or fail

  A+                        90-100                          Pass

  A                         85-89                           Pass

  A-                        80-84                           Pass

  B+                        75-79                           Pass

  B                         70-74                          Pass

  B-                        65-69                          Pass

  C+                        60-64                          Pass

  C                         55-59                          Pass

  C-                        50-54                          Pass

  D                         40-49                          Fail

  E                         0-39                            Fail

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Unmarked Grades
Grade   Pass or fail   Title             Description

ADV     Pass           Advance           A grade that is used when Advanced
                       Standing          Standing is awarded allowing a student
                                         to enter at an advanced level in the
                                         programme following assessment of
                                         prior learning.
AP      Pass           Aegrotat Pass     Allows you to pass an assessment if
                                         you were unable to attend it because of
                                         a serious impairment, or if you attended
                                         it but your performance was seriously
                                         impaired.
CC      Pass           Cross Credit      A grade you can get if you have
                                         successfully completed similar work in a
                                         different course. That work is credited
                                         to the current course.
CP      Pass           Conceded          A grade that allows you to pass and go
                       Pass              to the next level.
CPX     Pass           Conceded          A restricted pass. Allows you to pass,
                       Pass              but does not allow you to go to the next
                       (Non-             level.
                       advancing)
CT      Pass           Credit Transfer A grade you can get if you have
                                       completed an NZQA unit standard
                                       previously. The credits from that unit
                                       are transferred to your current
                                       programme.
FF      Fail           Forced Fail       A grade you get if you did not complete
                                         a minimum mandatory requirement.
INC     Incomplete     Due to non-       A grade you get if you did not complete
                       completion        a mandatory assessment.
P       Pass           Ungraded          An ungraded pass you get when you
                       Pass              have shown the learning through
                                         alternative assessment, i.e., CAPL or
                                         specific resit situations.
RPL     Pass           Pass via          A grade that recognises that you gained
                       Recognition of    the learning previously.
                       Prior Learning
WD      N/A            Withdrawn         A grade you get if you withdrew from
                                         the course.

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KĀ TIKAKA AROMATAWAI - ASSESSMENT
REGULATIONS

Extensions
If you are unable to complete an assessment by the due date, you may be able to
apply for an extension of time.

    Note: Extensions must be completed within a six week timeframe.

In the case of exceptional and/or unforeseen circumstances, extensions, may be
approved for in-course assessments. All assessments must be completed by the
scheduled dates unless alternative arrangements are approved by the course
academic staff member. Application for extension must, where possible, take place
prior to the date of submission of the assessment.

Resubmission/Resits
Bachelor of Language (Japanese)
You may be able to apply for a resubmission if you fail an assessment, or a resit if
you fail a test or exam.
One resit or resubmission per course is allowed on failed results. The maximum
mark for passing a resit or resubmission is the minimum pass mark. It is a student’s
responsibility to apply for the resit or resubmission.
Resits and resubmissions are carried out by the course end date unless an
extension is approved.

Certificate in Japanese (Foundation) L3 & Certificate in Japanese L4
For courses in the programme, the following applies:
        To be eligible for a resit, you must have received a failing mark of at least
         45% in the final result of the course. You must also have completed all
         summative assessments to date. (Because summative assessment is
         frequent and cumulative, students have adequate opportunities to remedy
         poor results. For this reason there is no provision for a resit when the final
         result is less than 45%.)
        You are given one opportunity per course to re-sit.
        The highest mark that can be awarded is the minimum required to pass the
         course (i.e. 50%)

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Applying for a resit
You may apply for a resit within the published time frame of the course (i.e. up until
the published final date by which programme results must be forwarded to the
Records Office). Course tutors need to advise you of the opportunity for a resit when
an assessment result may impact on your chance of successfully completing the
course. It is, however, your responsibility to apply for the resit opportunity within the
deadline set.
Application forms are available from your Department Support Administrator. A
standard Ara fee is payable for resit application.

Second Results
You may be able to apply for a second result if you fail to complete a course, and
you do not want to re-enrol. You must re-sit the assessment within 12 months of
the end of the course date. You will not be given any extra tuition. You will be
charged a fee based on how long the reassessment takes. For more information
about the fee, see www.ara.ac.nz/study-options/fees-and-finance

Marks Carried Forward
Bachelor of Language (Japanese)
You may apply to carry marks forward for completed assessments to the next
available occurrence of the course and not redo those assessments. A pro-rata
enrolment applies. Forms are available from your Department Support
Administrator.

Assessment Arrangements for Students with
Particular Needs
Students with a disability or reading/writing difficulty may qualify for extra assistance
for tests and examinations. The assistance may take the form of extra time, a
separate room, or a reader/writer assistant. If you would like to know if you are
eligible for this assistance, please speak to Department Support Administrator or
Learning Services at least one month before your assessment is due.

Further details, including eligibility criteria, are to be found in Ara Policy APP505
Assessment, 3.19 Procedures for additional assessment arrangements for
disabled students
For more information about these regulations, see www.ara.ac.nz/about-us/policies/
select General Academic Policies and click on APP505 Assessment.

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Credit Recognition
If you believe that a course or unit standard you have previously completed at Ara or
from another recognised educational institution, or work/life experience, may be
relevant to the qualification you are studying now, you could apply for credit
recognition. You should apply for credit recognition for the course rather than
enrolling in the course concerned. Application forms are available from the
Department Support Administrator or the Admissions and Results team. In most
cases a fee is payable.

Alternative Assessments
If you are unable to sit a test or exam on the scheduled date, or complete an
assessment on the due date, you may be able to apply for an alternative assessment.
Check with your tutor or the Department Support Administrator as soon as you can.
You will be charged a fee for an alternative assessment. If there are no extra costs,
the fee is $25 per hour. For more information about the fee, see
www.ara.ac.nz/study-options/fees-and-finance
To apply for an alternative assessment:
      Contact your tutor to check if you are eligible within seven working days of the
       original exam or assessment date. You must provide appropriate evidence,
       such as a doctor’s certificate.

Aegrotat
You may be able to apply for an aegrotat when illness, injury, bereavement,
childbirth, or other unforeseen critical circumstances occur on or immediately prior to
the day of assessment, and:
      prevent you from attending the assessment.
      seriously impair your performance during the assessment itself.
This means that:
      You are unable to sit an examination, test, or other assessment.
      You do not perform as well as expected during an assessment (impaired
       performance).
      You cannot complete an assignment.

Restrictions on Aegrotats
To apply for an aegrotat, you must fit the criteria above, but only if:
      Your course allows for aegrotat passes.

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     The Department cannot provide alternative arrangements for you to complete
      the assessment.
     You meet the criteria set out in the Aegrotat Pass Regulations. For more
      information about these regulations, see www.ara.ac.nz/about-us/policies
      select General Academic Policies and click on APP510a Aegrotat
      Application - Student Information.

Checking if you are eligible to apply
Before you apply for an aegrotat, you must check the restrictions to see if you are
eligible. You cannot apply for an aegrotat when absence or impaired performance is
because you have been unable to attend classes, study or prepare for the
assessment. An aegrotat only covers your condition during or immediately prior to
the day of assessment.
You must attempt the assessment if at all possible and apply for an aegrotat on the
basis of impaired performance. An application will not be accepted if you were able
to attempt the assessment, but chose not to do so.
In certain circumstances support can be arranged for you to do an assessment, e.g.
use of a writer if your arm is injured and you are unable to write. You are expected
to use support if it is available and undertake the assessment. Please contact
Learning Services (upstairs in the Library) as soon as possible to check, and make
arrangements if relevant.

How to Apply for an Aegrotat
1     Contact the manager or programme leader or the Department Support
      Administrator as soon as possible after the assessment. They will help you
      find out if you are eligible. If you are not eligible, check with the manager or
      programme leader if an alternative assessment is an option for you.
2     Get an Aegrotat Application form from the Department Support
      Administrator. This includes a form for providing evidence of your
      circumstances.
3     Give the completed application forms to the Department Support
      Administrator. You must do this within seven calendar days of the
      assessment, excluding public holidays.
The Head of Department considers your application. You will be notified of the
outcome in writing.

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Reconsideration
Bachelor of Language (Japanese)

You can apply for a reconsideration if you think the mark you have been given for an
assignment, test, or exam is incorrect or unfair. You will be charged a fee of $50 for
the reconsideration, which is refunded if the grade changes to a pass or there is a
5% variance. To apply for a reconsideration, see the steps below:
1     Within 10 working days of receiving your mark, contact your tutor or the
      manager or programme leader and discuss your options.
2     If you want to go ahead with the reconsideration, give a written request to the
      manager or programme leader within 10 working days of the discussion.

For more information about how to apply for a reconsideration, see
www.ara.ac.nz/about-us/policies select General Academic Policies and click on
APP505 Assessment. The reconsideration information is on page 13. APP505c is
also useful.

Academic appeals
If you consider the outcome of an independent re-mark or equivalent review of a
result to be incorrect or unfair you may appeal to the Academic Appeals Committee.
Grounds for an appeal must be that additional new and significant information has
become available or there was an irregularity in the assessment process or in the
process used to reach the decisions or an independent re-mark is not appropriate or
practicable because the result being appealed involves the assessment of
competence in a clinical/work placement.
1     Within 15 working days from the date of on which advice of the outcome of
      the independent re-mark or other assessment notification was issued, you
      lodge an appeal with the Complaints Co-ordinator, with a copy to the Head of
      Department.
2     The Complaints Co-ordinator confers with the Academic Director to determine
      if there are acceptable grounds for the appeal to be heard. You will be notified
      whether or not the appeal will be heard.
3     You will be advised of the outcomes of the appeal. Where possible appeals
      will be completed within 3 months.
For more information about how to apply for a reconsideration, see
www.ara.ac.nz/about-us/policies select General Academic Policies and click on
APP505c Reconsiderations and Appeals.

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You can also read