New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara

New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
New Zealand Certificate in Early Childhood
Education and Care Levels 3 and 4
Te Hoe Aronui
Department of Humanities
New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
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New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
Kia rite ki te ako - Getting Ready For Study

          Kia rite ki te ako -
        Getting Ready for Study

               Tō Akoako -
                Your Study

          Kā Taunakitaka Mōu -
             Support For You

      Kā Tū Whare Me Kā Rauemi -
        Facilities and Resources
New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
Nau mai ki Ara - Welcome to Ara                                                                       2
Te whakarite - Getting set up                                                                         3
 Getting your Ara ID Card ..................................................................... 3
Te tae ki Ara - Travelling to campus                                                                  4
Te whakamahi rorohiko me te ipuraki o Ara - Using Ara Computers and
the Internet                                                      7
 Using the Student Portal ...................................................................... 7
 Using Moodle ...................................................................................... 8
 BYOD (Bring Your Own Device) ......................................................... 11
Kā Raki whakahirahira - Important Dates                                                             15
Kā whakapātaka - Contact Details                                                                    16
Taipitopito akoraka - Programme details                                                             21
 Programme Aim ................................................................................ 21
 Graduate Profile ................................................................................ 21
 Programme Regulations .................................................................... 22
Mahere Ako- Programme Structure                                                                     22
 Programme Matrix ............................................................................. 22
 Attendance ....................................................................................... 23
 Non-Engagement .............................................................................. 24
Kā Aromatawai - Assessments                                                                         25
 Assessment Information .................................................................... 25
 Submitting Your Work ........................................................................ 26
 The Grade Scale ............................................................................... 27
Kā tikaka aromatawai - Assessment Regulations                                                       29
Kā putaka me te Whakapōtaetaka - Results & Graduation                                               34
 Accessing Your Results ..................................................................... 34
 Academic Transcripts ........................................................................ 34
 Exam Scripts and Assessments .......................................................... 34
 Graduating From Your Programme ..................................................... 35
Kā ture me kā tikaka - Policies & Procedures                                                        36
Kā tika me kā kaweka o te tauira - Student Rights and
Responsibilites                                                                                     36
 Academic Support and Progression .................................................... 38
 Formal Academic Contract ................................................................. 39
 Academic Misconduct ........................................................................ 39
 Probation .......................................................................................... 40
New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
Exclusion .......................................................................................... 41
 Suspension ....................................................................................... 41
 Cancellation of Enrolment .................................................................. 41
 Refusal of Future Enrolment .............................................................. 41
 Copyright and Ara Students ............................................................... 42
Kā kōrero hai āwhina - Useful Information                                                           44
 How to Change Your Enrolment ......................................................... 44
 How to Change Your Contact Details .................................................. 44
 Hardship ........................................................................................... 45
 Financial Support Between Study Periods ........................................... 45
 Compassionate Withdrawal Process ................................................... 45
 How to tell Ara When You’re Absent ................................................... 45
 How to make a Complaint .................................................................. 45
 Privacy Guidelines ............................................................................ 45
Kā pātai - FAQ                                                                                      46
 Where to go for help .......................................................................... 46
Kā tautoko mō te ako - Academic & Study Support                                                     47
He ratoka anō - Other Services                                                                      52
Te toitū i Ara - Sustainability at Ara                                                              55
Kā tū whare - Facilities                                                                            57
 Health and Safety ............................................................................. 57
 Personal Safety After Hours ............................................................... 58
 Emergency Procedures ...................................................................... 58
 Using Ara Facilities ........................................................................... 61
 Lost Property and Theft ..................................................................... 61
New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
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New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
Welcome to the Department of Humanities and your enrolment as a student studying
for a Level three or four Certificate in Early Childhood Education and Care. We look
forward to working with you to help you reach your goals and assist you to gain
higher qualifications.
This student programme handbook is your essential guide for your study, so please
read it carefully and keep it handy for future reference.
Your tutors and support staff are approachable, friendly and committed to creating a
positive, enthusiastic and interesting learning environment. Please do not hesitate to
ask questions or request help – that is why we are here.
Make the most of your time at Ara so that you achieve the best possible outcomes.
We, as staff, will do all that we can to help you be successful, but it is only you who
can do the learning.
Good luck!

Hemi Hoskins
Tumuaki – Te Hoe Aronui
Head of Department
Department of Humanities
February 2018

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New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara

Getting your Ara ID Card
The Ara ID Card is your formal student ID and library card. It can be used for
photocopying, printing, security access and for student discounts. We recommend
you keep your Ara ID Card on you at all time as access may be restricted in some
buildings without adequate identification.

You can use your card to borrow items from the library once your course starts. It
can also give you general after hours’ access, i.e., computer suites, bike lock-up.

Your ID card can be issued by giving your ID number (from your invoice) to:

Collection points

 City Campus                  Security Office opposite the main Admissions &
                              Enrolments area in the Atrium of the Rakaia Centre.

 Timaru Campus                A Block, Ground Floor, next to Reception.

 Ashburton and Oamaru         Your photo will be taken and we will arrange for ID
 Campuses                     cards to be issued. They will be distributed to you by
                              your tutor or the Admissions team.

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New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara
We encourage you to walk, bike or bus to campus if you can. Other options are
available like driving or carpooling. But parking is limited and our policy is to support
healthy alternatives.
Cycle to class and get fit too. We have cycle stands on campus, secure lock-ups and
showers. Cycling is a low cost and environmentally friendly way of getting to Ara.
Maps which show where our secure cycle stands, cycle lanes and public cycle tools
can be found here:
Bike Share Hub
The Christchurch City Campus now offers a free bike share hub for students and
staff. You can borrow a bike, helmet and lock for free for up to four hours (or for a
small fee if over four hours). Bikes are located outside the Rakaia Centre and Café
Our Christchurch and Timaru students can make use of the Metro bus system which
has one of the newest fleets, cash and card ticketing, plus a network of high
frequency services. Catch up on reading with no stress about finding a car park.
Check out or for more information.
Share a ride, save money, reduce congestion and socialise all at the same time!
Smart Travel will help you find people in your area who are also travelling to Ara so
check out

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New Zealand Certificate in Early Childhood Education and Care Levels 3 and 4 - Te Hoe Aronui Department of Humanities - Ara

City Campus        There is limited student parking. To use any of the student
                   car parks on campus you must display this year’s parking
                   authority sticker in the front window of your vehicle. These
                   can be collected from Admissions & Enrolments or
                   Security in the Rakaia Centre on presentation of your fees
                   receipt or Ara ID Card.
                   You will also need to use the pay and display machines
                   located in each of the car parks – put the fee receipt on
                   the dashboard of your vehicle where it can be clearly
                   Illegal parking results in vehicles being towed and
                   impounded and only released upon payment of a fine
                   (approx. $90).

Timaru Campus      Car parks are available in the car park area across the
                   road from A Block, beside North Haven Childcare Centre
                   on Arthur Street. There is also on street parking available
                   on Arthur Street in front of A Block, and on North Street.
                   All other car-parking areas are reserved for staff or service

Ashburton Campus   There are limited car parks available beside the campus or
                   in the car park behind the building. There is also on street
                   parking available.

Oamaru Campus      There is car parking are available at the campus. There is
                   also on street parking.

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Free Bus to Timaru, Arthur Street
Ara will run a daily, return bus service for students, from Ashburton via Hinds,
Geraldine, Temuka and Seadown and students from Oamaru via Seven Mile Road,
Glenavy, Waimate (at Nosh Café), Makikihi, St Andrews and Pareora.

Ritchies Bus
You do need to be registered for the bus so please visit our Timaru, Oamaru or
Ashburton campuses or contact our Customer Services Centre on 0800 24 24 76 to
book your place.

Bus Timetable Monday to Friday
6.40am - Departs Ashburton, Alford Forest Road
6.55am - Hinds (Bus Shelter)
7.10am - Rangitata (Tearooms)
7.30am - Geraldine (Adjacent to Kiwi Experience)
7.40am - Temuka (Bus shelter opposite New World)
7.45am - Seadown (Acacia Drive)
8.00am - arrive Timaru, Arthur Street
5.00pm - Bus returns to Ashburton, via Temuka and Geraldine

6.50am - Departs Oamaru, Humber Street turnoff
6.55am - Galleon
7.05am - Seven Mile Road (Near concrete works)
7.10am - Glenavy (Hall opposite shop)
7.30am - Waimate (Stops at Nosh Café)
7.35am - Makikihi (Outside the service station)
7.45am - St Andrews (By Masonic Hotel)
7.48am - Pareora (Opposite dairy)
8.00am - arrive Timaru, Arthur Street
5.00pm - Bus returns to Oamaru, via Waimate turn-off

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Using Ara Computers
There are many computers around Ara for student use. It is free to use Ara email,
the intranet, and internet, but your use is monitored. If you have any problems,
please contact the ICT Service Desk. After-hours access to a variety of computer
labs is possible using your Student ID Card as swipe access at the door, which can
be encoded by Security.

You are given a login username and password once you are enrolled and can use
these to log in to any computer on campus. Login for the first time using the
password provided in your enrolment letter, then select Ctrl+Alt+Del to create your

Visiting the Campus Life website
You’ll use Campus Life frequently while you’re studying at
Ara. It’s where you go to access Moodle, the Student Portal and your student email.

Using your Student Email Account
As an Ara student you get a free email account. It will be used to communicate with
you while you are a student. You can access this anywhere, anytime. Your email
address is your network username (which is alphanumeric, i.e., abc123) followed by, for example:

Click on Student Email on Campus Life to access your email using the link: or access your student email on your own device using the
following link:

We recommend you forward your student email messages to your personal email
account. You can set up Forwarding from the Settings menu.

Using the Student Portal
The Ara Student Portal is the place where you will find all your student related
information including your enrolments, timetable and academic results. You can also
update your address and contact details when they change. To access the portal in
Campus Life, click on Student Portal.
Your username is your first name, then a full stop, then your family name e.g.
Joe.Bloggs. Click on retrieve your password and enter your birth date with no gaps
or dashes e.g. 01071996. You will receive an email (to the address you gave when

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you enrolled) with your password. Enter the password and click Login. You can
change your password on the Details page.

Using Moodle
You can use Moodle to find information about your classes, submit assessments
electronically, and view resources your tutor has uploaded. Before you login to
Moodle using your own device, you will need to login using a campus computer. For
more information about using Moodle, contact your tutor.
How to log in
Use the steps below to log into Moodle:
1     To access Moodle click on Moodle in Campus Life or use the following link:
2     When prompted to login, which you can do 21 days prior to your courses
      starting, use your standard Ara username and password. If you have any
      issues logging in you can contact the ICT Service Desk.
3     You can change the password when you have logged in.
Once logged in you should see a menu containing links to the courses you are
currently enrolled in. If any courses are missing this could be because your tutor has
not yet granted access to the page, in this case ask your tutor when you go to your
first class, alternatively it may mean your enrolment is still being processed. When
you finish your course you retain access to the course page for approximately 14

Wi-Fi Access
Free wi-fi is freely available for students and staff.
Connecting is usually as simple as connecting to wi-fi at           ARA WIFI
home.                                                             Login to the Wi-Fi
The Ara wireless network is designed to be a convenient           using your
supplement to the wired network for general functions such        everyday Ara
as web browsing and email. We are constantly working to           username and
improve coverage and although 90% of campus has wi-fi,            password.
there are some spots with no coverage. Check the Campus           Note: the steps
Life website for updates on wi-fi availability.                   can vary from
                                                                  device to device.

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Microsoft Office 365
What is it?
A set of popular Microsoft productivity tools provided to you free of charge for the
duration of your studies. Saving you over $100 worth of software!
Where can I get from Office 365?

  Office Suite                Download the latest version of Microsoft Office (PC,
                              Mac or Mobile) on up to five of your personal devices
                              for free.

  Outlook Online              Your student email account, receive notifications from
                              Moodle and important messages from Ara.

  OneDrive for Business       Store your work (up to 1tb) in the cloud, share it with
                              your classmates and collaborate online - anywhere,

  Skype for Business          Instant message and video chat with other students
                              and Ara staff members.

How do I Access it?
Access via the Ara Campus Life webpage and select Student email – or go direct to
Login using your student email address – e.g. and your
everyday Computer/Moodle password.
For more information, visit Campus Life > Support for you > IT Help or contact the
ICT Service Desk.

Code of Conduct for ICT Users
Ara has a Code of Conduct that provides guidance on the proper and allowance use
of the Ara ICT resources.
For details on regulations regarding access to computers please read the Ara
Code of Conduct for Computer Users which is available with other policy
documents via the Ara website
Use the computers, intranet and internet responsibly.

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Contacting the Service Desk
Report any computer or printer problems immediately to the ICT Service Desk. If the
problem is significant, tell a tutor about it. Each computer suite on campus has a
telephone hotline to the ICT Service Desk. You can contact the Service Desk by
phoning, emailing, or visiting them between 8.00am and 5.00pm Monday – Thursday
and 8.00am – 4.30pm on Friday (closed 10.30am – 12.00pm for a meeting on
Fridays, but all phone calls are still attended to during this period so if the call is
urgent, so please call us.)
From 5:00pm to 8:00pm, we provide limited support in the City Campus Library. Our
after-hour shift is focused primarily on evening class-delivery and classroom
availability. We will endeavour to resolve your ICT-issues and will escalate any
urgent calls to the relevant teams.
We’re closed on Saturday/Sunday and Public Holidays.

Contact details

  Phone             940 8800 (or extension 8800) or 0800 24 24 76


  Visit             T Block (City Campus) or
                    Level 3, A Block (Timaru Campus)

Backing up Your Work
Back up all your important work and assessments onto portable media, like a USB
pen drive or portable hard drive.

Printing Services
To print from the Ara printers or use the photocopiers, you will need to add money to
your ID card. You can do this at:

Top-up locations

 City Campus                   At the kiosks in the Atrium or Library.

 Timaru Campus                 At the Kiosk outside of the library.

 Ashburton and Oamaru
                               At Reception.

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BYOD (Bring Your Own Device)
There are a number of computer suites available across Ara campus sites for both
classroom and individual use, as well as a small number of loan laptops for use in
specific learning spaces (e.g. the library at Christchurch City campus and Timaru
campus). In addition, Ara strongly encourage students bring any personal Wi-Fi
capable device into the Institute to connect to our network.
        If you are looking to purchase a device, we recommend you consider trusted
        PC and Mac platforms can be used, depending on the programme you are
         enrolled in.
        If you are enrolling in a specialist programme with technical requirements,
         please ask your Department for course specific advice on appropriate
         technology. Some Departments may recommend purchase of a laptop rather
         than a tablet, and some programmes do not require a device at all. For
         specific requirements for your programme of study, please talk to your tutors.

    Generalist Requirements                     Specialist Requirements

    Business                                    Computing
    Nursing, Midwifery & Allied Health          Creative Industries
    Hospitality & Service Industries            Engineering & Architectural Studies
    Science & Primary Industries

Choosing a device
The best option may be to use a device that you already own. If you are purchasing
a device, consider the following:

 Price                   Prices can range from around $300 to $3,000. Buying the
                         most expensive device is generally unnecessary. On the
                         other hand, the cheapest device may end up costing more in
                         the long term as poorer quality devices may not last as long
                         or may not be suitable for study. We recommend you look up
                         product reviews online before you purchase a device.

 Write on Screen         Being able to use a stylus to write on a touch screen will
                         allow you to easily annotate documents, create diagrams,
                         mathematical equations, input handwriting and a range of
                         other uses.

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Size of screen     iPod and smartphone screens are not large enough to be
                   efficient or effective as a device for your study. A device
                   should have a diagonal screen size of at least 10”. Some
                   smaller screens also tend to run on a lower screen
                   resolution – aim for a display that does at least Full HD
                   resolution (1920x1080).

Keyboard or        To be effective devices need to have a physical keyboard.
tablet?            This may be a detachable keyboard. Consider getting an
                   external mouse if you intend to spend a lot of time working
                   on objects – e.g. graphics editing, document/spreadsheet

Battery life       Ideally the battery should last at least 6+ hours to be able to
                   get through a day without recharging. Battery life will
                   deteriorate over the life of the device. Battery life is usually a
                   key difference between a cheap device and a mid-range
                   device. Some laptops/tablets are also capable of quick-
                   charge technology which decreases the amount of time you
                   spend tethered to a power source.

Weight             A device should be light enough to be carried around all day.
                   Anything more than 1.5 kg including the case might be too
Wireless           The device must be dual band capable and state that it is
                   802.11 a/g/n or 802.11 a/b/g/n compliant. Ara Wi-Fi allows
                   connectivity in the 5GHz range, which is a great advantage
                   for devices that leverage this option.

Robustness         The device should be strong enough to survive a fall onto a
                   hard surface. Consider getting an appropriate
                   sleeve/bag/case/enclosure that will protect the device whilst
                   in use and during transit

Operating System   The operating systems that currently offer the best learning
                   experience for students are MS Windows 8, Windows 10
                   and MacOS (Macintosh Operating System).

Software           Most learning activities will be based around free browser-
                   based software. The Microsoft Office 365 suite is available
                   free for enrolled students at Ara, and systems such as
                   Moodle, our Learning Management System, and our student
                   portal are all accessed via the browser. Consider purchasing
                   antivirus/antimalware products to keep
                   virus/malware/ransomware threats at bay – Sophos and
                   Malwarebytes are two of the many companies that provide
                   free and highly-regarded products.

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Insurance              While we endeavour to provide a safe environment, Ara
                       cannot accept responsibility for lost, stolen or damaged
                       devices so consider making sure it has insurance cover for
                       these possibilities.

Warranty               The Consumer Guarantees Act covers most purchases so
                       extended warranty is often not necessary. You may choose
                       to purchase extended warranty, or buy from a supplier who
                       services units locally to minimise the amount of time a
                       device will be away should it require repair. Retain your
                       receipt and if possible, scan and safely store a digital copy
                       of this for future reference – having a receipt to refer to is
                       critical for any claim process.
Recommendations Student surveys reveal that most of our students prefer a
                MacBook or a Windows tablet/laptop. Devices that don't
                work so well for our students are Android tablets and iPads.

We recommend one of the following devices: (note this changes regularly)

 Lenovo N24 Yoga             Acer Aspire Switch 12
                                                           HP ProBook 430 G5
 Convertible w/ 3yr          Detachable w/ 3yr
                                                           Notebook w/ 3yr
 Warranty + Stylus           Warranty + Stylus
 Bundle                      Bundle
 Convertible (360 device):   Detachable: 12.0" Screen      Notebook: 13.3" Screen
 11.6" Screen Size with      Size with stylus (touch),     Size, Intel Quad Core i5
 stylus (touch), Intel       Intel Dual Core i3            Processor (8th Gen), 8GB
 Celeron Quad Core           Processor, 4GB RAM,           RAM, 256GB Storage,
 Processor, 4GB RAM,         128GB Storage, up to 7        estimated 9 hour battery
 128GB Storage, up to 8      hour battery life, 1.3kg,     life, 1.5kg, Silver & Black
 hour battery life, 1.4kg,   Grey & Black

 1797 (Quad Core, 4          3869 (Dual Core, 4       4617 (Quad Core, 8
 threads, 2mb L2 Cache,      threads, 3mb L3 Cache,   threads, 6mb L2 Cache,
 up to 2.20ghz, TDP: 6W)     up to 2.30ghz, TDP: 15W) up to 3.4ghz, TDP: 15W)
 -   Touch screen: IPS (=   -   Touch screen: IPS (=     -    Excellent keyboard
     good colours) with 360     good colours) with            and build quality, good
     degree rotatable           detachable keyboard           for those that like
     screen                     (= lightweight)               laptops
 -   Active Pen/Stylus      -   Active Pen/Stylus        -    Can be upgraded
     included (=                included (=                   easier than other
     notes/drawing easy to      notes/drawing easy to         options
     do)                        do)                      -    Excellent quad core
 -   Semi-ruggedized        -   Full Core i3                  brand new i5
     design and spill           performance, without a        processor (8th gen)
     resistant keyboard and     fan (liquid cooling = no
     touchpad                   noise)

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Lenovo N24 Yoga              Acer Aspire Switch 12
                                                           HP ProBook 430 G5
    Convertible w/ 3yr           Detachable w/ 3yr
                                                           Notebook w/ 3yr
    Warranty + Stylus            Warranty + Stylus
    Bundle                       Bundle
    -   Battery life shorter     -   Speakers & Battery    -   Being a 'conventional'
        than other 11"               life are not great        laptop, heavier than
        Cyclone Options (due     -   No turbo boost            other offerings but still
        to touch screen)             (2.3GHz is max) and       light for 13" size
    -   Not as light as the HP       back can get warm     -   Screen not touch and
        Stream (to the left)         when under load           a bit dim, battery life
                                                               only 'ok' (not great)

Where to purchase
Our recommended devices can be purchased from most technology retailers. We
recommend Cyclone Computers, a local company that offers full support on their
products, including optional full insurance for accidental breakage or theft. Cyclone
Computers can purchase their products via the All-of-Government channel, offering
our students very competitive prices.
To access Cyclone Computers’ website, click here.
         Login:
         Password: ara2017

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The following apply to the majority of courses. Start and finish dates may vary
between individual courses, and this is certainly likely between different
programmes, which may affect you if you take elective courses from other
SEMESTER ONE                                   DATES

 TERM 1                                      Monday 19 Feb – Friday 13 April

 Waitangi Day                                Tuesday 6 February
 Good Friday                                 Friday 30 March
 Easter Monday                               Monday 2 April
 Easter Tuesday                              Tuesday 3 April
 Anzac Day                                   Wednesday 25 April

 TERM 2                                      Monday 30 April – Friday 29 June

 Queen’s Birthday                            Monday 4 June
 Final Course Results published              Friday 20 July

SEMESTER TWO                                   DATES

 TERM 3                                      Monday 23 July – Friday 28 Sept

 TERM 4                                      Monday 15 Oct – Friday 30 Nov

 South Canterbury Anniversary Day            Monday 24 September
 Labour Day                                  Monday 22 October
 Canterbury Show Day                         Friday 16 November
 Final Course Results published              Friday 21 December

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Key Staff
Hemi Hoskins                  Responsible for:
                              •     Meeting with students on
Head of Department                  any matter related to their
Humanities                          programme of learning.
                                  • The quality of teaching
940 8475                             and learning in the
Room: A113                           Department.            • The quality of student
                                     experience in the

Lynette Winter                Responsible for:
                              •     Helping students with
940 8265                            complaints and issues.
Room: A127                    •     Working with Programme            Leaders to make sure
                                    programme runs well.

Cheryl Little                 Responsible for:
Department Support
                              •     Helping solve students’
940 8452                            problems.
Room: A125c                   •     Providing students with             information about being
                                    absent, enrolment,
                                    results, courses, and who
                                    they can go to for help.
                              •     Providing a link between
                                    staff and students for
                                    official Ara information.

Teaching Staff
Name                      Room        Phone          Email
Mary Gardner
                                      (03) 940
(Christchurch)            TC101            
Jocelyn Kidd                          (03) 940
(Christchurch)                        8427

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Rebekah Chapman                       (03) 687
 (Timaru)                              2832
 Rachael Polson                        (03) 687

Key Support Services
You can also contact us on our free phone number 0800 24 24 76. The last four
digits of a direct dial number is usually the extension number if you are asked for

 Location               Room          Phone             Email

 Student Support
 All campuses            Student              

 Admissions and Enrolments
 City Campus            X121          0800 24 24 76

 Woolston Campus        Student       940 6010

 Timaru Campus          A136 in A     (03) 687 1916

 City Campus            X126          940 8283

 Woolston Campus        Student       940 6008

 Timaru Campus          A136 in A     (03) 687 1903

 Student Finance
 City Campus             X110         940 8100

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Scholarships & Hardships
All campuses    Student     940 8238

Independent Student Advocate
All campuses    X106 City   940 8518       Duncan.Dunbar@actionwork
                Campus      027 273 6246

International Advisors
All campuses    Student     940 8728 or
                Central     940 8134

Student Voice
All campuses    L232        940 8264
                            021 955 560

Complaints Co-ordinator
City Campus     L237        940 8002

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Key Resources
Online Orientation         Go to This is a new
                           resource designed for Ara students by Ara students.
                           It will help you find what you need.

My GPS                     Start your career development and work readiness
                           now. Go to
                           support/career-centre This is a resource that will
                           guide you to be competitively work ready when you
                           finish your programme.

Academic Support           Online resources are available now on the Learning
Resources                  Services portal. Go to
                           services-new to access study and assignment
                           resources, including new guided learning pathways.

Department Links
      Provides information
   Like                                               about what’s happening
Us On                                                 in the department.

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Programme Aim
NZ2849 New Zealand Certificate in Early Childhood Care and Education (Level
The aim of this programme is to provide Aotearoa, New Zealand with people who
can participate in the education and care of infants, toddlers and young children in
an entry-level carer role in a range of early childhood contexts, and who can proceed
to further study.
NZ2850 New Zealand Certificate in Early Childhood Care and Education (Level
The aim of this programme is to provide Aotearoa, New Zealand with people who
provide practice based education and care in a specific early childhood context,
including multicultural settings, and who can proceed to further study.

Graduate Profile
Graduates of this qualification will be able to:
      use introductory knowledge of children’s learning and development, and the
       bicultural nature of the New Zealand early childhood curriculum framework,
       Te Whāriki, within own culturally responsive practice;

      contribute to an environment that provides for the health and holistic well-
       being of infants, toddlers, and young children, in compliance with
       requirements specific to the early childhood education and care setting;

      develop and maintain respectful relationships with children, families, whanau,
       and colleagues using a range of communication strategies and social
       competence in an early childhood education and care setting;

      demonstrate knowledge of, and reflect on, professional behaviours and
       strategies to manage personal health and wellbeing in an early childhood
      demonstrate knowledge of ethical responsibility in relation to own values and
       beliefs to guide practice in an early childhood setting;
      identify and describe legislation, regulations, community, and government
       services to assist in the operation of an early childhood education and care

                                       P a g e | 21
   describe a range of ECE services and philosophies to inform understanding of
         diverse early childhood education and care contexts in Aotearoa New
        use basic te reo Māori and tikanga Māori within a familiar early childhood
         context to promote awareness of Māori as tangata whenua.

Programme Regulations
a)       The New Zealand Certificate in Early Childhood Education and Care (Level 3)
         and the New Zealand Certificate in Early Childhood Education and Care
         (Level 4) are each 19 week full time equivalent programmes of study requiring
         the successful completion of 60 compulsory course credits.
b)       Minimum completion time: None specified (allowing for Recognition of Prior
         Learning, Cross Credit and Credit Transfer)
c)       Maximum completion time: 3 years. Any extension to this period would require
         a written application from the Head of Department or delegate to the
         Humanities Board of Studies.
d)       A minimum of 60 work integrated learning hours is required for both Level 3
         and Level 4 programmes.


Programme Matrix
The tables below show the courses that make up the Level 3 and Level 4
programmes. All courses are 15 credits and all are compulsory.
NZ2849 New Zealand Certificate in Early Childhood Care and Education
Level 3

Code           Course Title                           Level     Credits

ECEC301        Child Learning and Development         3         15         0.1250
ECEC302        Health and Wellbeing in Practice       3         15         0.1250
ECEC303        Professional Practice                  3         15         0.1250
ECEC304        Community Engagement                   3         15         0.1250
Total                                                           60         0.5000

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NZ2850 New Zealand Certificate in Early Childhood Care and Education
Level 4

Code           Course Title                          Level      Credits

ECEC401        Socio-cultural Theories and           4          15
ECEC402        The Effective Educator                4          15         0.1250
ECEC403        Bicultural and Inclusive Practice     4          15         0.1250
ECEC404        The ECE Profession                    4          15         0.1250
Total                                                           60         0.5000

Transition Arrangements
a)      All new students enrolling from February 2018 will enrol in the new version of
        the programme.
b)      Current students of AO3263 Certificate in Early Childhood Studies will
        complete the programme according to the regulations that existed at the time
        of enrolment (last date for completion is the end of 2019).
c)      Current students will be advised of the transition plan during classes in
        Semester Two 2017. All previously enrolled students yet to complete the
        current programme will be contacted in writing and advised of their options.
d)      Transition arrangements adhere to the principle that no student will be
        disadvantaged by this transition. The transition plan may vary across ITPs
        depending on previous programmes of study delivered.

Experience has shown that students who attend regularly and participate in the class
activities and formative assessments are more likely to succeed. To this end, full
attendance and commitment is expected. Students must complete a minimum of 60
hours work placement.

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You are expected to be punctual, and must comply with the various behaviour and
safety requirements of classrooms, workshops and labs. Satisfactory development
of employment skills and philosophy is enhanced by interaction in classrooms and
appropriate industry based environments. As well, the development of an attitude
which values full attendance and punctuality is an important employment related skill
that students should aim to establish.
For an International student satisfactory progress is defined as 100% attendance
and successful completion of 75% or more of your courses.

Ara has processes to deal with students who formally enrol here but do not “engage”
with their studies. That is, if you do not attend and/or participate and/or submit
assignments and/or sit assessments or only attend briefly or spasmodically and/or
do not engage significantly.
To meet the expectations of the Tertiary Education Commission (TEC) who fund Ara,
we are required to notify such students and withdraw them from the course or
programme if they are not genuinely pursuing their studies.
Our Department process follows these steps:
1     The registers are checked and if engagement and attendance is of a concern
      we move to step 2,
2     The tutor will talk with you, or they will ask the Department Support
      Administrator to contact you,
3     You will receive an email or phone call asking why you have not been
4     You may receive a non-engagement letter,
5     You may be placed on a Formal Academic Contract or withdrawn
If you are struggling with attendance, we fully encourage you to talk this over as
soon as possible with your tutor or Programme Leader.

Our Access to Your Work
We may contact you to discuss the right to copy, reproduce, and use your student
work for promotional and education purposes for Ara. For more information, see

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Assessment Information
At the start of each course, you will be given a Course Outline. Before each
assessment you will be given an assessment brief. They will show:
The number, type, and due dates for all assessments. This includes tests and
     The weighting of each assessment in your course that contributes to your final
      grade, if applicable.
     The assessment policy for resits, second results and alternative assessments,
      if they are different from the policies in this handbook.
     The time frame for getting your marked assessments back from tutors, if they
      are different from those stated in this handbook.
     The penalties for handing assessments in late, if they are different from those
      stated in this handbook. These may be different for each course.
If you do not receive this information, talk to the course tutor or Manager/Programme

Assessment Types

Formative assessment          Verbal and written feedback that takes place
                              throughout classes and the programme.

Summative assessment          Assessments throughout the year that are based on
                              learning outcomes for the course, and determine how
                              well you have achieved each outcome. You are given
                              grades and written feedback. These assessments
                              may include practical tests and projects.

The contents of the course work will be explained by the tutor for each course. If at
any point your tutor or Programme Leader is concerned about your progress, they
will let you know.

Presenting Your Work
Your tutors will let you know if they have guidelines for presenting your assessments.
Use a computer to create your assessments.

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Submitting Your Work
Your tutor will let you know how to submit your work. You may be required to submit
your work manually or electronically. If you submit your work electronically, keep a
copy until your official results are published at the end of the semester. If you have
any questions, contact your Programme Leader.

Declaration of Academic Honesty
Students are required to complete and attach a Declaration of Academic Honesty for
each submitted written assignment. A copy of this document can be found at the
back of this handbook; tutors will distribute copies when the assessment is outlined
in class. An assignment will not be marked if the signed declaration is not attached.

   Note: Ara uses as part of its assessment processes electronic plagiarism
   detection. Students will, from time to time, be required to submit assessments
   for scanning. Electronic copies of assessments must be retained by the student
   until the official results are published after the end of semester or year.

Quality Assurance
Your assessments and exam scripts may be used for internal and external
moderation, monitoring, programme reviews, aegrotats, and the resolution of
academic appeals and complaints. This helps Ara meet internal and external
academic quality assurance requirements. If your assessments are used this way,
before they are used, any information that could reasonably be expected to identify
you will be removed.

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The Grade Scale
The following grade scale (M1) will be used for all courses on the programme unless
advised otherwise in the course descriptor:

Marked Grades
 Grade                      Mark range                      Pass or fail

  P                         Competent                       Competent

  #P, ##P                   Pass                            Pass on resit, Pass on
                                                            second resit

  P~                        Pass                            Pass on second result

  NC                        Not competent                   Not Competent/No

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Unmarked Grades
Grade   Pass or fail   Title             Description

CC      Pass           Cross Credit      A grade you can get if you have
                                         successfully completed similar work in a
                                         different course. That work is credited
                                         to the current course.
CP      Pass           Conceded          A grade that allows you to pass and go
                       Pass              to the next level.
CT      Pass           Credit Transfer A grade you can get if you have
                                       completed an NZQA unit standard
                                       previously. The credits from that unit
                                       are transferred to your current
FF      Fail           Forced Fail       A grade you get if you did not complete
                                         a minimum mandatory requirement.
INC     Incomplete     Due to non-       A grade you get if you did not complete
                       completion        a mandatory assessment.
P       Pass           Ungraded          An ungraded pass you get when you
                       Pass              have shown the learning through
                                         alternative assessment, i.e., CAPL or
                                         specific resit situations.
RPL     Pass           Pass via          A grade that recognises that you gained
                       Recognition of    the learning previously.
                       Prior Learning
WD      N/A            Withdrawn         A grade you get if you withdrew from
                                         the course.

                                  P a g e | 28

If you are unable to complete an assessment by the due date, you may be able to
apply for an extension of time.

 Note: Extensions must be completed within a six week timeframe.

You may be able to apply for a resubmission if you fail an assessment, or a resit if
you fail a test or exam.

One resit or resubmission per assessment is allowed on failed results. The maximum
mark for passing a resit or resubmission is the minimum mark to pass the

Second Results
You may be able to apply for a second result if you fail to complete a course, and
you do not want to re-enrol. You must re-sit the assessment within 12 months of
the end of the course date. You will not be given any extra tuition. You will be
charged a fee based on how long the reassessment takes. For more information
about the fee, see

Marks Carried Forward
You may apply to carry marks forward for completed assessments to the next
available occurrence of the course and not redo those assessments. A pro-rata
enrolment applies. Forms are available from your Department Support

Assessment Arrangements for Students with
Particular Needs
Students with a disability or reading/writing difficulty may qualify for extra assistance
for tests and examinations. The assistance may take the form of extra time, a
separate room, or a reader/writer assistant. If you would like to know if you are
eligible for this assistance, please speak to Department Support Administrator or
Learning Services at least one month before your assessment is due.

                                      P a g e | 29
Further details, including eligibility criteria, are to be found in Ara Policy APP505
Assessment, 3.19 Procedures for additional assessment arrangements for
disabled students
For more information about these regulations, see
select General Academic Policies and click on APP505 Assessment.

Credit Recognition
If you believe that a course or unit standard you have previously completed at Ara or
from another recognised educational institution, or work/life experience, may be
relevant to the qualification you are studying now, you could apply for credit
recognition. You should apply for credit recognition for the course rather than
enrolling in the course concerned. Application forms are available from the
Department Support Administrator or the Admissions and Results team. In most
cases a fee is payable.

Alternative Assessments
If you are unable to sit a test or exam on the scheduled date, or complete an
assessment on the due date, you may be able to apply for an alternative assessment.
Check with your tutor or the Department Support Administrator as soon as you can.
You will be charged a fee for an alternative assessment. If there are no extra costs,
the fee is $25 per hour. For more information about the fee, see
To apply for an alternative assessment:
     Contact your tutor to check if you are eligible within seven working days of the
      original exam or assessment date. You must provide appropriate evidence,
      such as a doctor’s certificate.

You may be able to apply for an aegrotat when illness, injury, bereavement,
childbirth, or other unforeseen critical circumstances occur on or immediately prior to
the day of assessment, and:
     prevent you from attending the assessment.
     seriously impair your performance during the assessment itself.
This means that:
     You are unable to sit an examination, test, or other assessment.
     You do not perform as well as expected during an assessment (impaired
     You cannot complete an assignment.

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Restrictions on Aegrotats
To apply for an aegrotat, you must fit the criteria above, but only if:
      Your course allows for aegrotat passes.
      The Department cannot provide alternative arrangements for you to complete
       the assessment.
      You meet the criteria set out in the Aegrotat Pass Regulations. For more
       information about these regulations, see
       select General Academic Policies and click on APP510a Aegrotat
       Application - Student Information.

Checking if you are eligible to apply
Before you apply for an aegrotat, you must check the restrictions to see if you are
eligible. You cannot apply for an aegrotat when absence or impaired performance is
because you have been unable to attend classes, study or prepare for the
assessment. An aegrotat only covers your condition during or immediately prior to
the day of assessment.
You must attempt the assessment if at all possible and apply for an aegrotat on the
basis of impaired performance. An application will not be accepted if you were able
to attempt the assessment, but chose not to do so.
In certain circumstances support can be arranged for you to do an assessment, e.g.
use of a writer if your arm is injured and you are unable to write. You are expected
to use support if it is available and undertake the assessment. Please contact
Learning Services (upstairs in the Library) as soon as possible to check, and make
arrangements if relevant.

How to Apply for an Aegrotat
1      Contact the manager or programme leader or the Department Support
       Administrator as soon as possible after the assessment. They will help you
       find out if you are eligible. If you are not eligible, check with the manager or
       programme leader if an alternative assessment is an option for you.
2      Get an Aegrotat Application form from the Department Support
       Administrator. This includes a form for providing evidence of your
3      Give the completed application forms to the Department Support
       Administrator. You must do this within seven calendar days of the
       assessment, excluding public holidays.
The Head of Department considers your application. You will be notified of the
outcome in writing.

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You can apply for a reconsideration if you think the mark you have been given for an
assignment, test, or exam is incorrect or unfair. You will be charged a fee of $50 for
the reconsideration, which is refunded if the grade changes to a pass or there is a
5% variance. To apply for a reconsideration, see the steps below:
1     Within 10 working days of receiving your mark, contact your tutor or the
      manager or programme leader and discuss your options.
2     If you want to go ahead with the reconsideration, give a written request to the
      manager or programme leader within 10 working days of the discussion.

For more information about how to apply for a reconsideration, see select General Academic Policies and click on
APP505 Assessment. The reconsideration information is on page 13. APP505c is
also useful.

Academic appeals
If you consider the outcome of an independent re-mark or equivalent review of a
result to be incorrect or unfair you may appeal to the Academic Appeals Committee.
Grounds for an appeal must be that additional new and significant information has
become available or there was an irregularity in the assessment process or in the
process used to reach the decisions or an independent re-mark is not appropriate or
practicable because the result being appealed involves the assessment of
competence in a clinical/work placement.
1     Within 15 working days from the date of on which advice of the outcome of
      the independent re-mark or other assessment notification was issued, you
      lodge an appeal with the Complaints Co-ordinator, with a copy to the Head of
2     The Complaints Co-ordinator confers with the Academic Director to determine
      if there are acceptable grounds for the appeal to be heard. You will be notified
      whether or not the appeal will be heard.
3     You will be advised of the outcomes of the appeal. Where possible appeals
      will be completed within 3 months.
For more information about how to apply for a reconsideration, see select General Academic Policies and click on
APP505c Reconsiderations and Appeals.

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Conceded Pass
You may qualify for a conceded pass if you have good overall marks, but failed
marginally in one area, or were unable to complete all of the required work because
of an exceptional circumstance. The Department Board of Studies will make the
decision and let you know if they give you the conceded pass.
There are two kinds of conceded pass. An Advancing pass allows you to pass the
course and progress to the next level of your programme. A Non-advancing pass is
a restricted pass that allows you to pass the course, but not progress to the next
level of your programme.
For more information about conceded passes, see
select General Academic Policies and click on APP505 Assessment. The
conceded pass information is on page 11.

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Accessing Your Results
Results of individual assessments will be made available to you as soon as possible
after the assessment; usually within two weeks of the test or due date of an
assignment. These results may be returned to you in class or online. Final grades
for each course will be available online after the publishing date for the end of the
semester from the Ara Student Portal at
Note that staff members are under no obligation to advise you of your final grade for
a course. After you have completed all the assessments in a course, we ask that
you allow the staff time to complete the marking. At the end of semester staff
members are under great pressure to submit final results to Academic Records so
that they can be processed and then made available to all students as soon as

Academic Transcripts
If you require your results to be printed, visit Central Academic Records (CAR) in
N118 or email to request a transcript.

Exam Scripts and Assessments
Assessments and marked scripts for those courses with major final exams will be
made available for pick up by students at the end of each semester on specified
dates (to be advised but usually for up to four weeks after results are published).
Subsequently all scripts held will be archived for confidential destruction.
Please note that in order to meet internal and external academic quality assurance
requirements, student assessments and examination scripts may be used for the
purposes of:
     Internal and external moderation
     Programme review
     Aegrotats (if available)
     Resolution of academic appeals and complaints
Assessments used for these purposes will have information which could reasonably
be expected to identify the individual removed before they are copied and used.

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Graduating From Your Programme
Graduation ceremonies are held twice each year. Students who have successfully
completed the requirements of an approved programme of study leading to a
qualification at or above level 4 are entitled to receive the award at the official Ara
Graduation Ceremony whether the qualification is a certificate, diploma or degree.
1      Once your eligibility has been confirmed, you will be sent a graduation pack.
       This will give you information about when and where each graduation is held,
       how many guests you can invite, how to apply for tickets for your guests, and
       information about the hire of regalia you are required to wear to the ceremony.
2      When you receive your graduation pack, complete and return the required
       forms advising Ara which graduation ceremony you wish to attend, or if you
       wish to graduate in absentia.

    Note: If you believe you are entitled to graduate and do not hear from Ara
    please contact the Department Support Administrator or Academic Records.

Inclusion of other programmes in the graduation ceremony is approved on a case by
case basis.
For all information on graduation please see

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Academic Policies
All policies are accessible on the Ara website Ara
provides a student advocacy service.
It is well known that people learn better when they work together, and this is
encouraged, but when it comes to assessment, collaboration (working together) is
not permitted unless it is a formal part of the assignment set by the tutor(s). Each
student is also responsible for making sure his/her work is not able to be copied by
others. Sharing or comparing tests, exams and assessments is prohibited and, if
detected, will be treated as “academic misconduct”.

Ara is committed to the wellbeing and achievement of ALL students. To create and
maintain the best possible teaching and learning environment, all students enrolled
at or attending/using services at Ara agree to accept certain responsibilities, respect
the rights of others and behave in an acceptable manner.

Your Rights as a Student
As a student at Ara you have the right to:

      Open and accurate information.
      Fair evaluation and assessment, and timely feedback.
      Problems handled as quickly as practicable and consistent with ‘natural
      Personal privacy.
      Support, representation and advocacy from the Student Advocate if

      Academic freedom, defined in the Education Act as ‘freedom, within the law,
       to question and test received wisdom, put forward new ideas and state
       controversial or unpopular opinions’.
      Freedom from any form of harassment or unjust discrimination.
      Respect for personal, social and cultural differences.

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     Representation in the development, implementation and review of policies
      through student representation.

     Programmes that meet internal and external standards for approval and
     Competent and effective teaching.
     Appropriate support services, delivered in a professional manner.
     Facilities and resources that meet or exceed Health & Safety legislation.
Your rights will be upheld by Ara management. If you think they have been
infringed, please contact your Head of Department/Programme Manager, Student
Advocate, Student Services Managers, Registry Manager or Human Resources.

Your Responsibilities as a Student
As a student at Ara you are expected to:

Behave safely
     Take care when using equipment and facilities.
     Wear suitable clothing.
     Comply with health and safety guidelines and instructions.
     Take precautions so as not to endanger yourself or others.
     Comply with visa requirements.
     Follow relevant professional guidelines.
     Ensure you are not intoxicated or under the influence of drugs when at Ara or
      involved in Ara related activities, e.g., field trips.

Respect others
     Be sensitive to personal, social and cultural differences.
     Respect the needs, rights, and freedoms of others.
     Help to uphold the integrity of Ara qualifications by discouraging/reporting
      dishonest practices.

Observe Ara rules
     Familiarise yourself with what Ara expects of you as a tertiary student.
     Behave appropriately for a tertiary education environment.
     Endeavour to meet all course requirements including financial obligations.
     Be honest when completing assignments/other assessments.
     Comply with requirements of programme handbooks.
     Follow Ara policies and regulations (refer:

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Unacceptable Behaviour for Students, Staff or
Visitors at Ara
Your responsibilities as a student include behaving in an acceptable manner. The
following are not acceptable behaviours for anyone (staff, students or visitors) at Ara
or involved in Ara related activities:
      Breaking any New Zealand law (e.g., assault, theft).
      Any form of cheating (including plagiarism and other dishonest practices).
      Misuse of technology, software, hardware, or communication systems
       provided by Ara (refer Code of Conduct for Computer Users in particular).
      Any form of harassment, bullying, or discrimination including social media.
      Unacceptable sexual behaviour (e.g., sexual harassment, accessing
       pornography/other restricted material).
      Substance misuse including drugs and alcohol affecting behaviour, health or
      Smoking in all Ara buildings, in Ara vehicles or on all Ara land and perimeters
       including all car parks, green spaces, and external eating areas.
      Violence or threats of violence.
      Vandalism or other abuse of facilities and buildings.
      Disruptive behaviour in class and or designated learning areas (e.g., arriving
       late, unauthorised use of technology, interfering with the learning of other
Academic staff have the responsibility to maintain a safe and effective learning
environment. They may ask you to leave the class if your behaviour indicates limited
ability to be safe, disturbance to others learning, or put others at risk.
Ara takes this statement of rights and responsibilities seriously. Your marks, reports,
and references may include an assessment of your behaviour, as well as your
educational achievement. Infringement may lead to probation or exclusion may lead
to cancellation of a current enrolment and/or refusal of a future enrolment (see
relevant policies).

Further Information
This is supported by a formal policy available electronically, via the Ara website. You
are also invited to contact Head of Department/Programme Manager, Student
Advocate, Student Services Managers, Registry Manager or Human Resources if
you need further information or help in interpreting your rights or responsibilities.

Academic Support and Progression
Support will be available to any student having difficulty meeting academic standards
or who seeks guidance, assistance or support with study related matters.
Students who are not achieving satisfactorily will receive specifically targeted advice
and assistance at an early stage.

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