ACCA & CAT STUDENT HANDBOOK 2019 - Malvern International Academy
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2019
ACCA & CAT
STUDENT HANDBOOK
www.malverninternational.edu.my
Table of Contents
No Contents Page
Welcome Note i
College Background ii
Mission and Vision statement iv
Malvern Brand Concept v
Malvern 5 p’s Learning vi
1.0 Introduction to Registrar’s office 1
2.0 Administrative services 1
3.0 Admissions 2
4.0 Academic information 6
5.0 Examination rules 10
6.0 Examination regulations 11
7.0 College Facilities & policies 18
8.0 Health and Safety policy 19
9.0 Information and Communication technology 20
10.0 Library 25
11.0 Misconduct 27
12.0 Refund Policy 33
13.0 Teaching and Learning Facilities 34
14.0 Complaints and grievances policy 35
15.0 Student appeal procedure 37
16.0 ACCA Contact 41
WELCOMING SPEECH WELCOME TO MALVERN INTERNATIONAL ACADEMY! We are excited that you have chosen to allow us to help you achieve your educational goals. We believe you will enjoy your experience as part of the Malvern International Academy student body. We, the faculty, staff, and administration, are committed to the principles of access and opportunity, and we are available to help in any way possible. In this student handbook you will find guidance on making the most of your experience here at Malvern International Academy. The necessary rules and regulations are included, and please refer to this handbook when you have questions about student organizations, admission and registration, academic and examination procedure, college facilities and policies, your rights as a person and a student. Thank you. Warm Regards, Management Team. Student Handbook Page i
COLLEGE BACKGROUND Malvern International Academy (formerly known as Kasturi College International) was formed in the year 1988 for the purpose of delivering higher education in the areas of Accounting, Finance and Business. Tunku Dato’ Seri Iskandar bin Tunku Abdullah, a member of the Royal Family in Malaysia, is the President/Chief Executive Officer of Malvern International Academy. Driven by the growth in the education industry in the early 1980s, Tunku Dato’ Seri Iskandar’s vision was to build an educational institution that would develop professionals and scholars to drive the country forward as a knowledge-based society. This vision has become a reality as we have graduated more than 2000 students in various professional based programmes over the past 30 years. In the early years as an educational institution, our focus was on the delivery of Professional qualification through Professional bodies from the United Kingdom such as ACCA, CIM, AEB, CAT, Professional bodies from USA such as Chartered Financial Analyst (CFA) and Professional bodies in Malaysia such as The Financial Planning Association of Malaysia (FPAM). Over the years, we have become a leader in the delivery of professional qualifications and till today still play a major role for members of the business community by providing access to quality management information, resources, practical education and business networking. In the year 2006, we expanded our product portfolio by introducing Academic Programmes. These include home grown products, such as the Diploma in Business Studies, Diploma in Diploma in Computer Technology, Diploma in Accountancy, Diploma in Marketing, Foundation in Business, Certificate in Business Studies and Certificate in English Language. We also expanded our product by introducing Vocational Programmes. We are an accredited training center by Ministry of Human Resource, Jabatan Pembangunan Kemahiran (JPK) to conduct a variety of vocational courses such as Culinary Arts and Food & Beverage – registered under Malvern International College (L02218); Multimedia, Information System and Computer System – registered under Kasturi College International (L02462). The vocational programme provides a career path and personal development comparable to exciting career path based on academic qualifications. SKM also produce skilled workers who trained and qualified to improve the competitiveness of local industries in the world market. Moving on to deliver academic excellence, we partnered with the University of Wales (a member of the Royal Charter) to offer our students both the undergraduate and the Student Handbook Page ii
postgraduate programmes. The programmes are provided by Malvern International Academy related and fulfill the demands of business and industry. With the expertise in its specialized fields, Malvern International Academy is focused to meet the expectations of job the current job market. Training, teaching, and learning facilities at Malvern International Academy are adequate and comparable to the demand of the market. Students are capable of facing the challenges and needs of industry and the job market. Students receive the necessary opportunities and time in the direct interface with academic staff, e-mail usage and the Internet. Trainees and students are guaranteed to gain all the preparation to align them with the industry and job market. Higher education and learning experience gained while at Malvern International Academy has successfully changed students’ fate and way of life towards more meaningful levels. Malvern International Academy is proud to be able to assist the students and play a part in making their life more complete as a ‘One Stop Education Center’ and contribute towards the development of the nation and Vision 2020 for the Golden opportunities Global Possibilities. Student Handbook Page iii
MISSION & VISION STATEMENT MISSION STATEMENT Provide dynamic education and training, embracing creative qualities and capabilities by fostering: • Academic Excellence • Professionalism with Integrity • Confidence with High Self-Esteem • Responsible Global Professionals VISION STATEMENT TO BE A UNIVERSITY RECOGNIZED GLOBALLY, FORGING PARTNERSHIPS WITH BOTH PROFESSIONAL AND ACADEMIC BODIES. Student Handbook Page iv
MALVERN BRAND CONCEPT The education industry is characterized by the need for players within it to teach a curriculum, more often one not entirely set by itself. There isn’t one educational institution in existence that doesn’t want to claim itself absolutely unique, yet is encumbered by the curriculum issue. The Malvern Brand takes on this issue from an entirely different angle – that it is the Malvern student that is uniquely different and that the Malvern environment and all its teaching staff and facilities are the “tools” that help the Malvern student find their own unique potential. Call it “creativity” or “out-of-the-box thinking – Malvern is where this elusive spark is discovered, nurtured and fanned into a glorious flame. “A Different Thinking” is the line that sets Malvern apart from all others. It’s a line – and a philosophy – that has consequences on both sides of the divide. For us, it means having the mastery and the flexibility to not merely encourage but guide an unorthodox approach. For the students, it means having the work ethic and imagination to see beyond what the book says. For both sides, it requires consistent application to constantly challenge conventional norms and existing frontiers. “A Different Thinking” is a wonderful platform that isn’t “size” dependent – it’s all about the student’s individual quality, not the size of your campus. It renews itself every time you apply it because to engender a “different” thought is to automatically look upon any subject in a new and refreshing way. Student Handbook Page v
MALVERN 5 P’s LEARNING
We are committed to provide a holistic curriculum which will develop individuals to become
responsible citizens rising to the needs of their communities. Our team of dedicated lecturers
and administrators will assist students to achieve success in their chosen academic pursuit. Our
system of education develops graduates who embody Malvern’s very own teaching learning
methodology known as the 5P’s (Performance-based, Paced Learning, Participative, Peer
Learning and Practicality). Through our 5P methodology we endeavor to develop graduates to
possess the key skills of employability – and the ability to stand out in the job market.
5P METHODOLOGY
1. PEER LEARNING To ensure students interact with one another to attain positive
learning outcomes.
2. PRACTICALITY To allow industry-based training to develop student’s employability skills.
3. PACED LEARNING To allow students of different capabilities to manage their modules
with the guidance of the tutor.
4. PERFORMANCE BASED Regular assessments to measure student’s development.
5. PARTICIPATIVE To encourage attention, curiosity, interest, optimism and
LEARNING passion in the learning process.
Student Handbook Page viADMISSION AND REGISTRATION
1.0 INTRODUCTION TO REGISTRAR’S OFFICE
The Registrar‘s Office (RO) is the central body that evaluates applications and admits
qualified candidates into their respective desired programmes. It is the authority that extends
letters of acceptance and offers to applicants who wish to undertake the College‘s
programmes.
With the admission, the issuance of student identity tags and numbers come with the
process in order to formalize the entry of the candidate as a full-time registered student.
Among the many administrative services it provides, the RO also administers policies governing
admission, course selection, progression, records, completion as well as termination, to name a
few.
2.0 ADMINISTRATIVE SERVICES
2.1 Issue of Letters
The RO provides a wide range of services to students. Such services mainly come in the
form of provision of letters for the following purposes:
• EPF/KWSP, SOCSO
• Opening of bank account
• Travelling
• Withdrawal – for students who have withdrawn on valid grounds
• Release – for international students who wish to continue in another
institution
• General acknowledgement
2.2 Travels during Semester & Examination
While travelling is allowed during the semester breaks or weekends, students are not
encouraged to travel or tour during the semester or examination periods indicated in
the academic calendar. The request for travel documents and letters from the RO will
not be entertained unless and until it can be proven that the travel is on the serious
grounds or extenuating circumstances such as a death in the family or the severe illness
of a family member or war-related reasons all of which may allow the student to apply
for a deferment.
Malvern International Academy Page 1If such reasons are given, the student would usually return to his / her home country (no
travel letter is required) and not to another country (where a letter issued by Malvern
International Academy is required). Leisure travel and tour during the semester will
inevitably affect the accumulation of component marks, if not the studies of the
student.
3.0 ADMISSIONS
3.1 General
All applicants are required to submit a duly completed copy of the Application Form
together with the relevant documents required. Admission to any programme offered by
Malvern International Academy is subject to the meeting of the academic entry
requirements and full submission of certified true copies of previous academic
achievements, certificates and / or transcripts, and three copies of the candidate‘s
photograph (passport size).
Malaysian students are required to submit along certified true copies of their
Malaysian identity cards, while International students are required to submit copies of their
passports for visa application. Any other case would be subject to the requirement
applicable at the point of application.
Successful applications will be issued a Letter of Acceptance and acknowledgement
forms, on which the applicant would need to endorse with his / her signature, together
with the payment of an application fee. With this, the process of application is completed
and the applicant will be informed of the Orientation dates.
3.2 Entry Requirements
The entry requirements of all programmes may differ from each other and
applicants are advised to ascertain the exact academic requirements or seek the assistance
of Malvern International Academy counselors prior to applying.
Applicants who meet the minimum entry requirement of a particular programme
may be admitted accordingly while those who do not meet so will be declined. The
academic entry requirement of a programme is strictly governed by the Malaysian Ministry
of Higher Education and in some peculiar cases, the relevant Boards and authorities.
.
Malvern International Academy Page 23.3 Full Letter of Acceptance
Applications that have satisfactorily met the academic entry requirements and
where applicable, passed the interviews or auditions will be issued a Letter of Acceptance.
Such successful applications are granted full acceptance without conditions.
3.4 Conditional Letter of Acceptance
A Conditional Letter of Acceptance may be issued to an applicant whose academic
results or other documents for application are not certified true copies yet at the point of
application. Such documents must be certified by authorized and approved authorities.
3.5 Letter of Offer
A Letter of Offer is issued to Malaysian and International student intending to
transfer from another Malaysian higher educational institution within the country. In this
case, such a transferring student would have already met the Malvern International
Academy academic entry requirements and duly submitted all documents, but pending the
Release Letter from the former institution.
The issuance of a Letter of Offer serves to notify the latter that an offer has been
made to the student and the leaving institution should be at ease to issue the Release
Letter. Upon receiving the Release Letter, Malvern International Academy will then, where
appropriate, issue a Letter of Acceptance.
3.6 Conditional Letter of Offer
In cases where the entry requirements are barely met or relevant documents are
not submitted, the applicant will be issued a Conditional Letter of Offer. The conditional
offer is usually made by Malvern International Academy on terms and conditions that lead
to the fulfillment of the entire entry process eventually.
Relevant required documents not submitted will be followed-up until they are
submitted to the RO. Where conditions stated in such letters are not fulfilled up to the
completion of the programme, the student will be prohibited from graduating as the
graduation requirement is not met.
Malvern International Academy Page 33.7 Conditional Letter of Offer and Academic Probation
Where an applicant is issued a Conditional Letter of Offer on account of his / her
weak academic results, the student might be subject to academic probation of one
semester, achieving a minimum of a pass in all subjects undertaken in that first semester.
This requirement is essential to prove that the student is capable of pursuing the
intended programme despite the element of weakness shown in his / her entry results.
This revelation is also essential for Malvern International Academy to record as part of and
support for the weakly fulfilled entry requirements.
However, should the condition be breached (i.e. failed one or more of the subjects
in the first semester), the student under probation will be stopped from progressing
further. His / her studies will be terminated and the fees payable will be restricted to the
first semester only (if not already fully settled).
Where applicable, a student under Academic Probation but has failed a subject in
the first semester may be allowed to continue his / her studies with the written support
and advice from the Lecturer of the Faculty. The RO will then determine if a further
probationary period is necessary and if so, the length of time.
3.8 Orientation
In-coming new students are required to attend an Orientation to familiarize with
the environment, the Schools / Faculties, the premises, systems, understand the rules and
regulations and other essential procedures prior to the commencement of their academic
classes.
The Orientation serves to enable the new students to settle the administrative
requirements on a guided basis. It is also an opportunity to exchange information and
develop new friendships before the start of a hectic semester. Students have found the
Orientation to be useful and beneficial when they first arrived at the campus and as such,
all new students are strongly encouraged to attend.
3.9 Commencement of Classes
Students (new and existing) are required to attend the very first classes upon the
opening of the semester to avoid missing important information that may affect the
lessons for the whole semester. Students are requested to view, check and be guided by
the Academic Calendar that been issued.
Malvern International Academy Page 43.10 Deferment of Studies
Deferment of Studies may be defined as the approved period of non-study
requested by a student. The reasons for this request must be valid and acceptable before
approval can be given. This is especially applicable to international students who are
residing in Malaysia on student visas. The approved deferment must be accompanied by a
show of purchased air ticket by the student to leave the country during the specific period
of deferment.
Students are strongly not encouraged to defer their studies on tolerable grounds as
it will prolong their length of studies. The usual deferment allowed at any one time of
request is one semester. Request for subsequent deferment of semester is unlikely granted
approval but may be considered on a case-by-case basis and depending on the
circumstances. Absence of two semesters or eight months (whichever is longer) without
notification will result in automatic termination of studies. Candidates in such situations
may need to re-apply as new students.
Malvern International Academy Page 5ACADEMIC INFORMATION
&
EXAMINATION UNIT
STANDARD OF PROCEDURE
4.0 ACADEMIC INFORMATION
4.1 Test and Examination
Students are required to attend all scheduled tests and examinations. Absentees
must produce a medical certificate within 24 hours or doctor’s letter. Students will not
be awarded any marks for any test or examination that has been missed. When the
absence is covered by a medical certificate, a make-up test may be given in exceptional
circumstances or the result for the term work to date awarded. This is not applicable for
international exams.
4.2 Transcript
The college issues transcripts at the end of the final semester. This will issued
upon clearance of all outstanding payments and return of any college property (ies).
4.3 Remedial Help
If students have difficulty in understanding certain areas they are encouraged to
discuss the matter with the respective subject lecturers.
4.4 Repeating the Course
In some programmes, student may repeat what they have failed, in the following
semester. Students are advised to consult the advice of the course coordinator to
ensure that the requirements are made. Any additional cost will be borne by the
individual student together with the fee for the following semester. This is to be settled
within 30 days upon enrollment.
Malvern International Academy Page 64.5 Homework and Assignments
All assignments must be submitted by the due date. Extensions are at the
discretion of each individual lecturer. Students who have not submitted assignments
would be graded Non-Compliance (NC).
4.6 Government Requirements
The Ministry of Higher Education through the Malaysian Qualification Agency
(MQA) has imposed upon Malaysian students to undertake the certain compulsory
subjects at both the Foundation level and the Undergraduate level. International
students are exempted from the requirement.
4.7 Current Courses Offered
The current courses which are offered include:
i) ACCA
ii) CERTIFIED ACCOUNTING TECHNICIAN(CAT)
Malvern International Academy Page 74.7.1 Certified Accounting Technician (CAT)
Subjects:
ACCA Diploma in Financial and Management Accounting (RQF Level 2)
FA1 Recording Financial Transactions
MA1 Management Information
ACCA Diploma in Financial and Management Accounting (RQF Level 3)
FA2 Maintaining Financial Records
MA2 Managing Costs and Finance
ACCA Diploma in Accounting and Business (RQF Level 4)
FAB Accountant in Business
FFA Financial Accounting
FMA Management Accounting
4.7.2 ACCA
Subjects:
Applied Psychology
AB Accountant in Business (F1)
MA Management Information (F2)
FA Financial Accounting (F3)
Applied Skills
LW Corporate and Business Law(F4)
PM Performance Management (F5)
TX Taxation (F6)
FR Financial Reporting (F7)
AA Audit and Assurance (F8)
FM Financial Management (F9)
Strategic Professional – Essential (All two)
Strategic Business Leader (SBL)
Strategic Business Reporting (SBR)
Strategic Professional – Options (Any two)
Advanced Financial Management P4 (AFM)
Advanced Performance Management P5 (APM)
Advanced Taxation P6 (ATX)
Advanced Audit and Assurance P7 (AAA)
Malvern International Academy Page 84.8 MPU Subject
4.8.1 Malaysian Students
This group of student is required to undertake the following subjects. Students are
required to attend classes and pass the examination.
Certificate /Foundation Diploma
• *Bahasa Kebangsaan A / **Critical • *Bahasa Kebangsaan A /
And Creative Thinking **Thinking Skills
• Malaysian Studies 1 • Malaysian Studies 2
• Arts, Customs and Beliefs of • General Psychology
Malaysians • Co-Curriculum
*Student need to take this subject if fail in Bahasa Melayu SPM.
**Student need to take this subject if pass in Bahasa Melayu SPM.
4.8.2 International Students
This group of student is required to undertake the following subjects. Students are
required to attend classes and pass the examination.
Certificate /Foundation Diploma
• Critical and Creative Thinking • Thinking Skills
• Bahasa Melayu Komunikasi 1 • Bahasa Melayu Komunikasi 2
• Arts, Customs and Beliefs of • General Psychology
Malaysian • Co-Curriculum
Malvern International Academy Page 95.0 EXAMINATIONS RULES
5.1 Final Examination Component
Students are required to sit for a mock examination towards the end of each
course, if the course being undertaken requires this assessment.
The format and duration of the mock examination will follow actual ACCA
examination depending on the course. The venue of the final examination is usually at
the Examination Hall but could be located elsewhere depending on the capacity and the
logistics of the entire examination.
5.2 Mock Examination Timetable
Mock exam will be conducted early May for June examination and early
November for December examination. Students will be informed in due course about
the mock examination mid-way through the course.
Malvern International Academy Page 10EXAMINATION REGULATIONS
6.1 Examination Slip
As mentioned, every student is required to obtain an examination slip
approximately two to three weeks before the final examination. The slip, together with
the student matric card, represents the combined ticket to enter the Examination Hall.
Without either one, the student is required to approach the RO to obtain
temporary exam slip and / or identification tags after a penalty payment. The
examination slip will outline all the subjects that the student is undertaking for the
particular semester. Where the student has been barred from a final examination, a line
will be drawn across the subject and the student is urged to act swiftly to unbar him or
herself.
6.2 Prohibited Items in the Examination Hall
Certain items and materials are strictly prohibited from being brought into the
examination hall. When students are caught with these items in the examination, they
may be found guilty of cheating and may, on advice of the Chief Proctor, be dismissed
immediately.
This is notwithstanding that the examination has commenced or not, and
whether the prohibited items brought in intentionally or otherwise. The onus to check
that these prohibited items are not brought into the examination hall rests with the
students. Such prohibited items include materials borrowed from someone else (e.g.
friend, classmate, house mate, family member, and so forth).
The onus to check whether such items borrowed contained prohibited writing,
engraving, carving, markings and so forth, rests on the student. Items that are allowed
into the examination hall will be checked by proctors when suspicion arises. Examples of
such items are outlined below:
6.2.1 Prohibited Items to be checked
• Papers of any size
Malvern International Academy Page 11• Coats, jackets, pockets, pants
• Rulers (where allowed)
• Caps
• Calculators (where allowed)
• Books (where allowed)
• Books or notes
• Calculators covers (on the floor)
• Examination tokens
• Electronic devices
• Pencil cases / boxes (on the floor)
• Wallets and purses
• Bags of any kind
• Spectacles casings
• Dictionaries (where allowed)
• Others
Prohibited items found in the examination hall will be confiscated and used as
evidence in the College Examination Board meeting and will never be returned to the
student, on certain circumstances. This regulation must be strictly adhered to and the
onus to do so rests on each student. Students are advised to seek alternative avenues to
safeguard their mobile phones and other valuable belongings, if they insist on bringing
these items to the examination.
Lockers are provided by Student Affairs Office at daily rental rate or on shared
basis. Malvern International Academy shall not be held responsible for the loss of any
item within the premises if the student does not heed the advice of not bringing
valuable items to examination.
6.3 Mobile Phone in the Examination Hall
The mobile phone when brought into the examination hall must be switched off
and placed on the floor under the student‘s chair, at all times clearly visible for the
proctors to note and observe. If the mobile phone is found in silent mode or rings during
the examination, the mobile phone will be confiscated.
Student will then be required to pay the penalty of RM 50/- in order to retrieve
both the SIM card and the mobile phone. Notwithstanding whether there was intention
or not, mobile phone found to be used as a cheating tool in the examination hall will be
confiscated and used as evidence in the College Examination Board meeting.
Malvern International Academy Page 12Students are advised to seek alternative avenues to safeguard their mobile
phones and other valuable belongings, if they insist on bringing these items to the
examination.
6.4 Washroom Procedures
Students who wish to go to the washroom may raise their hands for permission
to proceed to the washroom. When consent is given, the student is required to sign a
washroom control booklet outside the restrooms to indicate when and who had been to
the washroom during a particular paper.
Students are not allowed to go to the washroom immediately after entering the
examination hall and within the first 30 minutes of the examination. This security
measure is highly confidential and is best left followed accordingly. For the same reason,
students are not allowed to visit the washroom towards the last 15 minutes before the
examination ends.
However, this regulation is flexible and can be relaxed upon the advice of the
Chief Proctor of the particular session. Students are advised to visit the washroom
before any examination session. Where appropriate, students deemed may be subject
to a body search by proctors.
6.5 Seating Arrangements
At each examination session, students are given special seat arrangements that
are totally different from other sessions. Such seating arrangements will be posted onto
the nearest notice boards to the examination hall 15 minutes before each session.
Students are therefore encouraged to proceed to the examination hall early to check
their respective seat numbers. The arrangement is fixed according to the attendance
logistics and unauthorized movement is strictly prohibited, unless instructed or
requested by the proctors.
6.6 Absenteeism from Final Examination
Absenteeism in final examination entails a serious consequence and procedure.
Malvern International Academy defines absenteeism as not physically present in the
examination hall during the stipulated time and day of the paper in question, under
whatever reasons, conditions or circumstances.
Unlike other Colleges who may not accept absenteeism, Malvern International
Academy has taken a more lenient view and accepts certain absenteeism provided that
the reasons and documented proofs and procedures are fully complied with.
Malvern International Academy Page 13Absenteeism may be due to two common reasons: medical or non-medical.
Students who are unable to attend the final examination are required to submit a
medical certificate issued by the doctor from either a government or private hospital
within five calendar days from the date of the missed examination (inclusive of the
examination day). Such medical certificates must be promptly submitted to the RO, and
not to the lecturer / School / Faculty. Where records reveal that a student had
submitted medical chits for being absent consecutively for three semesters or more,
the College reserves the right to reject future medical certificates and disallow the
student from attempting the supplementary examination, unless strong medical
reports by doctors from public hospitals can verify the nature and severity of the
recurring illness in each examination period.
Medical certificates from private clinics are not allowed and will not be accepted. The
same is true for dental certificates as dental problems could be addressed before the
examination period or after the three-hour paper, not necessarily being absent.
6.7 Cheating and Misconduct
6.7.1 Definition of Cheating
Malvern International Academy views cheating seriously and considers both
intentional actions of cheating and failure to prevent unintentional actions of
cheating as a grave offence. This item will emphasized again under Misconduct.
6.8 Before the Examination
• Be at the designated examination room at least 30 minutes before the start of the
examination.
• Students are not allowed to enter the examination hall/ room until the
invigilator gives the instructions.
• All textbooks, notes, bags and belongings must be placed at the designated area
usually within the examinations room. Hand phones or any other unauthorized
electronic devices are prohibited in the examination hall.
• Students may take into the examination room pens, pencils and erasers.
• Pencil cases should be transparent. You must write in blue or black ink. Color
pencil or ink may be used only for diagrams, maps, charts and etc.
Malvern International Academy Page 14• Students are not allowed to borrow anything from another candidate during the
examination. Do not bring into the examination room any operating instructions
or prepared programs.
• Student must not use a dictionary or computer spell-checker
• Student has to make sure to have an ID card, Examinations Entrance Slip (EES) IC
before entering the examination room. Self-sponsored students will have to
clear all outstanding payments to A&R before being issued with EES.
• If student arrive late for an examination, report to the chief invigilator. No extra
time will be allocated for the lost time.
• Student will not be allowed to enter the examination room 30 minutes after
the examination has started
6.9 During the examination
• Follow all instructions given by the chief invigilator
• Maintain silence at all times while in the examination room
• Student has to place the student ID,EES and IC at the top left hand corner of the
desk
• Student has to to inform the invigilator immediately:
▪ If not been given the right question paper
▪ If not been given all the materials as listed on the front of the paper
▪ If the question paper is incomplete or badly printed
• Read carefully the instructions printed on the question paper and/or on the
answer booklets/sheets
• Fill in the details on the answer booklet/paper and question paper(if applicable)
• Student has to do the rough work on the examination stationary provided.
• If student have a problem and is in doubt about what should do or need more
paper, student have to raise hand for attention.
• Student must not ask for and will not be given any explanation of the questions
Malvern International Academy Page 15• Students are discouraged from using the toilet during the examination, but
• S if the need arises, students have to obtain permission from the invigilator
t who will then make arrangements for the student to be accompanied to
u the toilet
d
e • Should a situation arise during the examination that necessitates the
n temporary stoppage of the examination, or the relocation of candidates to
t another venue, student must remain quiet at all times and follow the
s instructions of the invigilator. Stoppage time will be noted and added onto
the previously agreed duration of the examination.
a
r • Students are allowed to bring drinking water into the examination room. If
e students have health problem and need to eat during examination, please
inform the Chief Invigilator and get his/her permission.
a
l
l
o • Students must NOT do the following during an examination:
w
• Have any possession any book or blank paper (other than that
e issued for that particular examination) or any other means
d which would indirectly
help you in your work.
t
• Directly on indirectly give help to any other candidate
o
• Directly on indirectly accept help from any other candidate
b
r • Share writing materials or other items
i
• Talk move or look around
n
g • Be guilty of any breach of good order or property
d Note: Students who are caught copying or cheating during an examination will
r be considered as failed for the complete paper / or the entire examination of
i the particular semester.
n
k
i
n
g
Malvern International Academy Page 166.10 End of examination
➢ If student have used more than one answer booklet and/or any loose sheets of
paper, student must place them in the correct order. Remember to fill in the
necessary information on these answer booklets / sheets before the end of the
examination.
➢ Students are not allowed any extra time to continue writing once the invigilator has made
the announcement to stop writing
➢ Students have to fasten the answer sheet together with the string or stapler provided.
➢ Students must not leave the examination room until the invigilator instruct to do so
➢ Students must not take from the examination room any examination stationary,
used or unused papers, rough work or any other materials provided for the
examination.
Malvern International Academy Page 17COLLEGE FACILITIES & POLICIES
7.0 COMPUTER LABORATORY
7.1 Rules and Regulations
Students are accessible to the computer laboratories either through classes held or by
personal use. The following are rules and regulations pertaining to the use of the
computers in the laboratories and students are advised to adhere to them.
• Students are allowed to use the computer laboratories during the operation
hours only.
• Students must bring along their student matrix card when using any of the
computer laboratories.
• Students are required to log off after using the computer to avoid unnecessary
complications.
• Students are required to bring their own papers for printing in the computer
laboratory.
• Students will be held responsible for damage (intentional or otherwise)
inflicted upon any equipment in the laboratories
7.2 Prohibitions
The following items and actions are prohibited in the computer laboratories:
• Use of mobile phones. Mobile phones brought into the lab should either be
switched off or placed on silent mode.
• Food and drinks and general littering and smoking
• Loud and distracting behaviour, including group activities of any sort
• Locking of workstations
• Internet chat, web-phone, video streaming, etc.
• Playing games
• Using facilities to earn income in any form
• Abuse of printing facilities (e.g. printing of whole document)
• Hacking and contaminating the computers with virus of any kind
• Giving others authorized access or password
• Swapping of keyboard or mouse or computer processing unit
Malvern International Academy Page 18• Downloading and storing obscene materials
• Sending messages obscene, slanderous, threatening or annoying messages
• Installation of unlicensed software or use of unauthorized copies of any
software
• Tampering with hardware and / or software configurations
7.3 Disciplinary Actions
Disciplinary action taken against students who are found violating any of the above
may include:
• Verbal warning
• Formal written warning
• Fine up to RM200/-
• Withdrawal of user account / access
• Further actions may be taken against repeat offenders,
including: o Restriction
o Suspension
o Expulsion
8.0 HEALTH & SAFETY POLICY
8.1 Purpose
Malvern International Academy is committed to provide a safe environment by
integrating the best practices of policing for all health and safety matters in accordance
to the Occupational Safety and Health Act 1994, by creating and maintaining a healthy
and safe environment, securing the health and safety of all staff, students and public
within the College community. The purpose of this document is to recognize and comply
with the health and safety, ensuring a high quality and standard of health and safety are
being practiced and achieved.
8.2 Scope This Policy applies to all staff, students, school / faculty, departments and
public within the College community.
8.3 Policy
8.3.1 Organization and Arrangement for Implementation
Malvern International Academy Page 19Malvern International Academy acknowledges with its corporate
responsibility for all health and safety matters, as set out in the Occupational
Safety and Health Act 1994. Malvern International Academy will maintain a
working environment where the health and safety of our staff and students is
assured. Malvern International Academy will not only comply with the relevant
legislation, but will take positive action to prevent ill health, injury and loss and
to promote good health and good practice.
Malvern International Academy will take all relevant steps to promote
and maintain a positive safety culture and high standards of safety throughout
its premises, paying particular attention to achieve the following objectives:
✓ To ensure all significant risks arising from the activities are
assessed and appropriate control measures are implemented,
with relevant retrievable records retained;
✓ To provide and maintain plant, structure, fabric, equipment and
working environment that is safe and without risk to health; To
base the design, operation and maintenance of safe systems of
work, on sound risk management principles;
✓ To provide information, instruction, training and supervision that is
relevant and appropriate to its activities;
✓ To provide and maintain safe access and regress to and from all sites
and places of work;
✓ To monitor, evaluate and audit the effectiveness of health and safety
plans and strategy;
8.4 Responsibility
Effective health and safety management depends on commitment, co-operation
and effort by all. The identification of responsibility and accountability for health and
safety, within the College Campus, is a key part of both the safety management system
and the development of a positive
9.0 INFORMATION & COMMUNICATION TECHNOLOGY (ICT) POLICY
9.1 Purpose
The purpose of this policy is to ensure the proper use of Malvern International
Academy (hereinafter referred to as the International College) ICT facilities, software,
Malvern International Academy Page 20services and systems (hereinafter collectively known as ICT resources) by its employees
(academic and administrative), guests and students (hereinafter collectively they are
known as the community) in an appropriate, responsible, and ethical manner. This
policy also applies to the use of privately owned computers or notebooks connected to
the College network.
9.2 Scope
This ICT policy supports, supplements and facilitates the College usage of ICT
facilities in administration, communication, research, teaching and learning endeavors
within the scope of existing laws of Malaysia; and it requires that the community do the
same.
9.3 Policy
9.3.1 Electronic Communications
All electronic communications (email, data, associated attachments, objects,
graphics, videos, and any other related communication which is eusdem generis)
transmitted or received by the Malvern International Academy networks are subject to
the provision of this policy, regardless of whether the communication was sent or
received on a private or the College owned computers. When faced with evidence of
violations of the College policies and/or procedures, of contractual obligations, or of
the existing laws of Malaysia, the College may consider the electronic communication
and its associated stored on or transmitted by the College ‘s computer equipment to be
property of the College and may inspect them without notice.
9.4 Responsibilities, Privacy & Confidentiality
Electronic communication is a privilege and should be used in a responsible
manner which conforms to privacy and confidentiality.
Individual users using the College‘s ICT facilities must assume full responsibility
for their acts. Individuals making use of electronic communications are cautioned that
they may willingly or unwillingly receive or discover electronic or hardcopy material they
find offensive. The College assumes no responsibility for the initiation and/or
transmission of such material, whether or not such material originates inside or outside
the College. Most electronic communication users may intend their message to be
private communications between themselves and another party; the privacy and
Malvern International Academy Page 21confidentiality of electronic communication cannot be guaranteed by the College, inter
alia for the following reasons but not limited to:
• Electronic communications may be saved indefinitely on the receiving computer.
• Copies of electronic communication can be forwarded electronically or printed
on paper.
• Electronic communications can be intentionally or accidentally forwarded to
others.
• Electronic communications may be sent to incorrect addresses or be improperly
delivered by an e-mail system or Internet Service Provider (ISP).
• It may be impossible to find out who sent a message, especially if it is passed on
by many people.
• It may be possible for other people to read and/or change messages that
you sent by forwarding it to others.
All students are permitted to use electronic communication for business, private
and confidential communications and he/she must assume full responsibility and
accountability for their actions.
The College reserves the right to examine material stored on, received and/or
transmitted through its communication infrastructure.
However, the College will examine such material only when, and to the extent
that, reasonable business needs require official intervention for the protection and
maintenance of the communication infrastructure.
This includes but not limited to the monitoring of electronics communications
and retrieval of information and data for the purpose of investigation under the
instruction of the Programme Director, and such information obtained shall be
admissible as evidence in a court of law if required. The community of the college
should be aware that privacy cannot be guaranteed in electronic communications, even
for information or communication that has been deleted.
There are situations and matters not controlled and covered by any law or
policy, the College expect members of its community to exhibit ethical conduct in the
use of ICT resources. Electronic communication can be ambiguous and is less personal in
nature as compared to other tools and form of interaction. Individuals are expected to
exercise good judgment to ensure that their electronic communications reflect the high
ethical standards of the academic community and display mutual respect. While the
College will not restrict access to and/or filter any form of information, individual using
Malvern International Academy Page 22computer workstations or displays in public areas or labs are encouraged to maintain an
appropriate level of common civility and courtesy in viewing information content that
could be identified as offensive or causing embarrassment to a passer-by or casual
observer.
9.5 Disclaimer and Confidentiality Notices
Electronic communication has many hidden dangers especially when it is used
for external electronic communication and sent outside of the University. Electronic
communication can be admissible as evidence in a court of law if required. It is good
practice to insert the following message into all external e-mails:
a) Electronic communications via the Internet are not secure and therefore the
University does not accept legal responsibility for the content of this message.
Any views or opinions presented are solely those of the author and do not
necessarily represent those of the University. Or
b) This e-mail and any attachments transmitted with it are private and
confidential to the named recipients. Any information provided is given in good
faith. It may not be disclosed to or used by anyone other than the recipient (s),
nor copied in any way. The College accepts no liability for the content of this e-
mail, or for the consequences of any actions taken on the basis of the
information provided, unless that information is subsequently confirmed in
writing. If you have received this e-mail in error, please advise the sender, and
then delete it from your system
9.6 Prohibited Practices
Members of the community are prohibited from engaging in any of the practices described
below on the college‘s ICT infrastructure. The college through the Computer Services
Department may suspend or revoke such privileges of any individual who abuse them. In
addition to that, the college may impose through the Group Human Resource Department, if
found guilty, appropriate disciplinary action(s) in respect of the following:
• Sending obscene, offensive, provocative or causing embarrassment electronic
communication without the consent of the recipient;
• Sending intimidating, threatening, harassing or abusive electronic communication to
another user;
• Intercepting, disrupting, or altering an electronic communication without
proper authorization;
Malvern International Academy Page 23• Attempts to read, delete, copy or modify electronic communication of other users
without permission;
• Electronic communication should not be read or sent from another user‘s account
except under proper delegated arrangements;
• Forgery (or attempted forgery) by misrepresenting the identity of the source of an
electronic communication;
• Allowing another user (known or unknown to the College) to use one‘s e-mail account
for any criminal purposes;
• Using electronic communication to interfere with the ability of the others to conduct
the college ‘s business;
• Sending unsolicited electronic communication, ―for profit‖ messages, or mass
electronic mails without a legitimate college business purpose;
• Using electronic communications infrastructure (accessing web based e-mails and
search engines) for commercial purposes unrelated to college ‘s business;
• Reproducing or distributing copyrighted materials without appropriate authorization;
Unauthorized exchange or selling of propriety information, trade secrets or any
privileged,
• Confidential or sensitive information that belongs to the college;
• Registration to list servers without proper authorization from your supervisor, such service
subscription can result in an overload of received messages directly impacting
the performance of the electronic communication system;
• Users cannot compromise the privacy of their password by giving it to others or
exposing it to public view;
• Using electronic communications infrastructure for any purpose, which violates the laws of
Malaysia as well as the college policy. Using electronic communications
infrastructure with illegal and/or unauthorized software, for any purpose which violates the
laws of Malaysia as well as the College policy.
The above list is just an illustration and by no means exhaustive.
9.7 Anti-virus & Anti-spam Protection
The College will provide its community adequate protection from computer
virus, unsolicited and unwanted electronic communication from internal or external
sources by investing and deploying anti-virus and anti-spamming software where
appropriate on ICT infrastructure owned or leased by the College and ICT services
provided by the College. This is intended to:
Malvern International Academy Page 24a) Ensures its community is protected from virus, spy ware, malicious attacks,
phishing and not inconvenienced through the receipt of unsolicited emails
b) Ensures its community do not use the ICT resources in the manner that is
illegal against others
c) Seeks to minimize any misuse or illegal use of email communications
The College will install anti-virus software to ensure that all networked computer
servers, computers and notebooks owned by the College are protected against virus
infection. The effectiveness of these polices within the community is dependent on
individual due to the fact that anti-virus and anti-spam software can be turn OFF and ON
by the individual user and filter options can be adjusted. These software(s) are updated
on regular basis.
9.8 Backup of Data and Information
The Computer Services Department is responsible to backup necessary and
relevant data for the entire College which is located at the servers. Individual users and
staff will be responsible to backup their own data which is on their own desktop and
notebook computers. The College provides the necessary storage and backup media to
staff who request for it in order for them to perform the backup process.
10.0 LIBRARY
10.1 Rules & Regulations
The library is accessible to all full time and part time students officially enrolled
in any of the programmes offered by Malvern International Academy. The use of the
library however, is governed by its rules and regulations set forth herewith.
The operating hours of Malvern International Academy library are:
Monday – Friday 09.00am – 07.00pm
Saturday & Sunday 09.00am – 01.00pm
Public Holidays - Closed
Students are advised to note the operating hours.
*subject to change at discretion of the College management *
Malvern International Academy Page 2510.2 General Requirements
To enable the library to carry out its function effectively and for the benefit of
other users in the library, students are required to adhere to the following
requirements when using the library:
• Wear or accompanied by student Matric Card upon entering the library.
• Users must be decently dressed and conduct themselves properly in the
library.
• Reservation of seats is not permitted.
• The library staff may remove books and other articles left for any length
of time on chairs and tables.
• The discussion rooms must be used strictly for group discussions only.
• The library staff on duty has the right to request users to leave the
premises if they are found to be violating any of the library rules.
• An announcement will be made ten minutes prior to closing time and all
users must vacate the premise punctually.
• The library will not accept responsibility for the loss or misplacement of
personal belongings.
• The Librarian is empowered to withhold library facilities for any
infringement of these rules.
• The Management may amend the Library Rules and Regulations as and
when necessary.
10.3 General Prohibitions
The following items and actions are prohibited in the Library:
• Smoking
• Consumption of food and drink
• Pets of any kind, living or non-living
• Talking excessively loud, shouting or chatting noisily with other users or
through mobile phones.
10.4 Loss or Damage
Borrowers will be fully held responsible for library materials on loan. If the
material is lost, an immediate report should be made to the librarian to enable
appropriate action to be taken. A borrower is allowed to either replace the material lost
/ damaged by directly purchasing or by requesting the library to replace it. If the latter
alternative is chosen, the borrower will have to pay twice the market price of the book
Malvern International Academy Page 26as a penalty. All books replaced in this manner must be of the latest edition. If the book
is one of a set series, the borrower may be called upon to replace the whole set or
series.
10.5 Fines
Official time for determining fines of overdue books and other purposes will be
read according to the time shown in the computer system at the circulation counter.
Should the system be down, the correct time will be determined by the library staff at
the service counter.
11.0 MISCONDUCT
11.1 Policies Governing Misconduct
Students are reminded that the Malvern International Academy regards
academic misconduct as a very serious matter. Some examples of the misconduct have
been discussed above and will be repeated in this section to emphasize the gravity of
the matter. Students found guilty of misconduct can be subjected to serious academic
penalty.
Malvern International Academy defines Misconduct as a host of unacceptable
actions and behavior that can be broadly categorized into academic misconduct and
offence, and indiscipline. In practice, certain actions and /or behavior may overlap and
the Senate shall be the main and final body to define the incident in conjunction with
other relevant Boards who will mete out appropriate and commensuration penalties.
11.2 Academic Misconduct and Offences
An academic misconduct or offence is defined as seeking to obtain an improper
advantage in Malvern International Academy processes of assessment, as evidenced by
a breach or an attempted breach of its regulations governing the conduct of assessment
or process of assessment. When a penalty for an academic misconduct or offence is
imposed, it is a principle that the student‘s assessment outcome will be less favorable
than if he / she had not committed the offence. This clause also attempts to outline the
common categories of offences but they are by no means exhaustive. The following are
some examples of academic misconduct and offences defined by Malvern International
Academy.
Malvern International Academy Page 27• Taking unauthorized materials into an examination venue.
• Cheating in final examination, tests, quizzes, assignments, and / or equivalent.
• Repeated cheating in any of the said component(s) consecutively or otherwise.
• Submitting work of another person for personal assessment, intentionally or
otherwise.
• Failing to acknowledge the source of material in an assignment or term paper.
• Intentional falsification of information in any academic work.
• Obtaining prior knowledge of an examination paper and possessing the intention
to use that knowledge in the examination.
• Challenging academic staff on appropriate progression paths.
• Intentionally abetting and / or assisting another student to commit an act of
academic misconduct.
Due to the circumstances of individual cases the penalty levied can range from
requiring the student concerned to re-submit the piece of work to suspension or
expulsion from Malvern International Academy. If the student is dissatisfied with the
penalty, an appeal may be lodged in writing to the Student Affair Department of
Malvern International Academy University. The Student Affair Department may decline
to take action in cases where insufficient or unfounded reasons have been given by the
student and therefore shall inform the student accordingly.
11.3 Further Inclusion
An academic misconduct or offence is extended to include the following offences that
are defined further.
• Impersonation: A student who is substituted by another person in an
examination or who submits by substitution the work of another person as his or
her own is guilty of deception by impersonation. The offence of
impersonationcan be applied both to the student and the accomplice.
• Collusion: Where students in a class are instructed or encouraged to work
together in the completion of an assignment, such group activity is regarded as
approved collaboration. There may be a requirement for each student to identify
his / her own contribution. However, where there is a requirement for the
submitted work to be solely that of the individual, collaboration is not permitted.
Students who improperly work collectively in these circumstances are guilty of
collusion.
• Plagiarism in Assessed Coursework: The academic offence of plagiarism is
committed when a student submits as his or her own work of which he or she is
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