KATHERINE LOW SETTLEMENT - ANNUAL REVIEW 2018/19 BRINGING BATTERSEA TOGETHER SINCE 1924
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KATHERINE LOW SETTLEMENT BRINGING BATTERSEA TOGETHER since 1924 ANNUAL REVIEW 2018/19
Our Vision Katherine Low Settlement is driven by its vision
and mission and led by its values.
Mission Vision
Our vision is for an inclusive society where the
people of Battersea and the wider Wandsworth
Values and community achieve their potential together.
Mission
Aims We foster and empower communities in our
neighbourhood to reduce poverty and isolation.
•
Values
Respect: for the unique worth of individuals
and communities, and their right to make
•
informed and empowered choices
Collaboration: with others, promoting equal
opportunity, challenging discrimination and
•
valuing diversity
Sustainability: Focussed on lasting impact
•
and ensuring the continuity of the Settlement
Kindness: Acting with care, generosity, trust
and friendliness towards all
•
Aims
Foster community: Create a sense of
belonging, unity and trust for all local people to
•
engage and collaborate with each other
Promote empowerment: Enable people’s
•
voices to be heard
Fight poverty: Identify, nurture and energise
the potential in individuals and organisations by
Cover: increasing their educational, economic and social
•
KLS elders opportunities
dressed as
suffragettes Reduce isolation: Widen local people’s circle
to celebrate of friends and networks of support, involvement
Battersea in the community and access to health & social
suffragette services
Charlotte
Despard. At this
Safeguarding
Equaliteas Party,
attendees were KLS is fully committed to safeguarding the allegations, reports or suspicions of abuse.
able to enjoy welfare of all children, young people and Paid staff and volunteers work together
dancing by vulnerable adults using its services and to encourage an ethos which embraces
the KLS elders, building. It recognises its responsibility to difference and diversity and respects
singing by the take all reasonable steps to promote safe the rights of children, young people and
Sound Minds practice and to protect these children, vulnerable adults.
choir and life-size young people and vulnerable adults from Contact Fleur Anderson about safeguarding
sculptures made harm, abuse and exploitation regardless of on 020 7223 2845 and fleur@klsettlement.
by Men in Sheds age, gender, disability, ethnicity or sexual org.uk
dressed by our identity. KLS acknowledges its duty to All KLS Policies can be found at www.
sewing group! act appropriately when it receives any klsettlement.org.uk/policies/
cover2
Who we are
and what we do
K atherine Low Settlement
is a much-loved, busy
charity that has been
serving Battersea and the wider
Wandsworth community
We run a range of our own
community projects to support
children, young people and
families, older people and
refugee communities. In
Each week we work with 45+
charities and community groups
supporting more than 1,100
people.
since 1924. Our vision is for addition to these direct services, www.klsettlement.org.uk
an inclusive society where we also use our premises to
people achieve their potential act as a local hub for other
together. We foster and charities and community groups
empower communities in so that as partners, we can
our neighbourhood to reduce meet the diverse needs of the
poverty and isolation. communities of Wandsworth.
Filsan, a Love to Learn
and ESOL student volunteer
The Chair’s report
Ben Thomas
I I am proud and delighted to
introduce our Annual Review
for the year 2018 - 2019.
The Review is intended for
anyone who takes an interest
make it all happen, as we strive
to achieve our vision of an
inclusive society, where the
people of Battersea and the
wider Wandsworth community
in - or would like to take an achieve their potential together.
interest in - the fabulous work At the heart of our values is
of Katherine Low Settlement. kindness. We believe in acting
It provides information about with care, generosity, trust
what we do, reports on all that and friendliness towards all.
we have achieved together in Throughout the last twelve
the last twelve months and sets months I have seen this in
out our hopes, aspirations and evidence in countless ways in
ambitions for the future. 108 Battersea High Street and
These pages bear testimony beyond. If you are a part of the
to a small organisation which is KLS community, I hope that this
having a big impact. Describing has been your experience too.
our Elders’ programme, our Thank you to Aaron Barbour,
work with refugee and newly- our Director, and his team, for
arrived communities, our their leadership, hard work and
community-building activities, generosity of spirit this year.
our campaign work and much Thank you, too, to the many
more, this Review provides an hundreds of people who make
opportunity for us to celebrate up the KLS community, for
those we serve and those who making KLS the kind, caring,
positive organisation that it is.
If you don’t yet know us, then
do drop in to find out more.
You will be assured of a warm
welcome.
KLS’s complex
of buildings
Photo: Jim
Stephenson
2
KLS 5-year strategy
T his has been the second
year of implementing
our 5-year strategy. This
annual review reports back
on what we’ve achieved over
communications, strengthen
partnerships and campaign on
key issues. In support of this we
will look to secure funding for
additional operating staff and
the last year. The strategy enhance our systems for closely
enables KLS to rise to the monitoring our effectiveness
challenge of meeting increasing and impact.
demands, needs and difficulties KLS has also been working
in Battersea and the wider hard this year to develop plans
Wandsworth community, and to and raise funds to improve
be an even stronger organisation the building at 108 Battersea
throughout the century ahead. High Street and make it more
The strengths of the accessible (including installing a
Settlement lie in our lift). The Trustees are mindful of
relationships, facilities, the need to consider the impact
reputation and fundraising of any building programme on
capability to empower our services both short and long
communities in Wandsworth term. Our ultimate aim is for
in their fight against poverty the Settlement to be accessible,
and isolation. We have never versatile and a hospitable
been in a stronger position to community hub. We will be able
do so. Today we provide a broad to increase our services and
range of directly and indirectly capacity, whilst keeping and
delivered activities and an celebrating our rich heritage.
increasing campaigning role.
But we can do more. In line
with our 5-year strategy, we will
boost our membership, increase
3
Priorities for change
I n our five year strategy
(2017 – 2022) we are
committed to:
Upgrade facilities We will improve access to,
quality of and capacity within
our facilities.
Increase reach We will source funds for staff
and volunteers to support more
members.
We will promote awareness and
understanding of KLS.
We will enhance transportation
for, and outreach to, members.
Assure quality We will monitor, and improve
our effectiveness.
We will increase and further
personalise our support for
members with complex needs.
Enhance activities We will broaden the range of
activities we provide directly.
We will coordinate, promote and
signpost to other charities.
We will campaign for external
policy change.
4
Achievements in 2018/19
T he following report
highlights our
achievements and
performance during 2018/19,
in line with our strategy and
Disappointingly, due to timing
issues and limited amounts
available we will not be able to
raise all the funding we need
at this moment. So a longer
can meet the diverse needs
of the local communities of
Wandsworth. This involves
renting office space and renting
activity rooms so they can
priorities for change. fundraising period is needed, provide activities and services.
over the next two years, to We also offer pro bono
Upgrade Facilities ensure we can achieve our goal business consultancy support
We have continued to work of cutting the ribbon to reopen to develop the organisational
with 51 Architecture to develop our redeveloped community infrastructure of other local
an ambitious set of plans to centre by our centenary in 2024. charities and social enterprises
redevelop our main site at 108 We continued to invite other on issues such as governance,
Battersea High Street. We charities and community groups strategy, fundraising, HR, and
identified potential sources to operate out of our premises needs analysis and user research.
of funding and pursued these. so together as partners we
Office tenants 2018/19 Cobra Fit Sound Minds: Community Choir
ALR Consultancy Services Cranio-Sacral Therapy Sound Minds: Mama Low's
Drink Driver Education Kitchen
The Baked Bean Company
EACH Counselling & Support South London T’ai Chi
Childcare & Business
Consultancy Services (CBC Enable Leisure and Culture Spectra CIC
Services) English For Action SW London Power Yoga
Free2B Alliance Exploration Society Suicide Prevention Workshop
Fuelbanks and Families Fairbeats! (working with our Tamil Solidarity
Jags Foundation Love to Learn Homework Club) The Contact Club
Sen Talk Free2B Alliance The Redeemed Christian Church
Graduate Puppy School of God / Beautiful Gate Battersea
Well Kneaded Company
Jehovah Jireh Pentecostal Time for God Church
Apostolic Assembly Volunteering Matters
Room Hire partners (2018/19) –
Karios Ministries Wandsworth Green Party
Regulars
Larondina Special Needs Dance Well Kneaded Company
About You Yoga
Line Dancing with Geoffrey WOW Mums: Saturday Karate
Baked Bean Company
Evans Club
Battle Axe Ministry
Messy Art 4 Kids Yoga (Gentle Yoga) with Jenny
Battersea Befriending Network Delenta
Notre Dame de France
Battersea Labour Party catéchisme classes Yoga with Chloe Thomson
Battersea Women's Institute Puppy School Yoga with Kristina Haladikova
BDK Church Group Royal Academy of Dance: Dance Yoga with Vito D'Antoni
Big Local SW11: Building Futures for Life project Note: A number of other groups and
project Scorpion Kick Boxing local residents used our facilities
Buna Kazoku Karate Club for one-off events and activities
Sen Talk
throughout the year.
Caterpillar Music Sociable Paws with Battersea
City of God Church Dogs & Cats Home 5
Some happy users of
our rooms for hire
Katherine Low
Settlement is a beautiful Sarah Owen,
Puppy School
building. People come South West
London:
regularly and enjoy I run Puppy School
South West London: reward-
each other’s company. based, positive, force-free puppy training
courses, held in KLS on Wednesday and
It’s a nice safe space, Friday evenings.
These few hours each week are
comfortable and hugely rewarding, and it’s great to
know that I’ve helped puppies and their
well furnished. owners learn to live happily and safely
in London. I’m very grateful to KLS for
Mia Morris OBE enabling me to provide a useful
service for the local
community.
www.tinyurl.
com/yy3nazht
Hamid Mama Low’s
Momtahan, Kitchen
South London Sound Minds
T’ai Chi School is a local charity
South London T’ai transforming the lives
Chi has provided low cost of people experiencing mental
classes at KLS for over 10 years. The ill health through music, film and art.
classes are for mature people and the They are a thriving community bound
local community. People take up T’ai together by creativity and a shared belief
Chi for a variety of reasons, including in mutual learning and peer support.
physical and mental health, to relax or They are also the base of BaME
to prevent falls and improve balance, service user group ‘Canerows’ who
particularly in older people. provide a range of peer support
My approach to teaching is essentially services including ward visiting,
a non-combative soft T’ai Chi, focusing tuition to forensic services, a user led
on relaxation, dynamic balance drop in, post discharge support and
improvement, fitness and health. consultation.
I run two classes at KLS on Thursdays. They run a weekly user led drop-
The first, at 10am is for more mature in session at ‘Mama Low's Kitchen'’to
people. The second class at 11.30am is provide mental health support and
open to mixed ability and all ages. provide low cost lunches, activities,
www.southlondontaichi.co.uk classes and outings.
www.soundminds.co.uk
Achievements in 2018/19
Increase Reach
W e have had another
succesful year
generating enough
funds to be able to keep the
charity going. We focus our
for a Volunteer Coordinator. We
decided to put this appointment
on hold to allow us to focus
on the building redevelopment
work of 108 Battersea High
fundraising efforts on securing Street.
a few large, multi-year grants We have hired a new
from major charitable trusts and Communications and
foundations, supplemented by Fundraising Officer,
generous donations from our Richard Falkus, via
growing supporter base. Thank a graduate scheme
you for all your support. It is very called CharityWorks.
much appreciated. Amongst other things,
Last financial year we Richard increased our
conducted a feasiblity study communications by
into increasing our number of further develpoing
volunteers. It identified the need our social media
presence and
producing a regular
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7
Achievements in 2018/19
Assure Quality Enhance Activities
W e have bought a new
bespoke database
and Customer
Relationship Mamagement
(CRM) system called Lamplight.
W e continued delivering
our own direct
services (see below),
as well as our community
building and campaigning work.
Battersea Community Forum
Big Local SW11 and their
strategic partnership called
The Alliance
This goes live in Summer This specifically involves building
2019 and will enable us to get relationships, networking, Link UP London (became
a comprehensive, joined up contributing to community an independent organisation
understanding of KLS, its initiatives, supporting other from KLS in July 2018)
members, services and work. It is charities and community
anticipated that the monitoring, groups, collaborative work Wandsworth Older People’s
evaluation and reporting on our with other agencies, and Forum and Network
activities will be much more bringing different peoples and
accurate and comprehensive for communities together. We have Wandsworth Clinical
decision making and refining focused principally on: Commissioning Group Patient
and improving our work. It will Participation & Involvement
be used at Trustee and Senior
Management Team meetings, as Healthwatch Wandsworth
well as with our members and
supporters. Wandsworth Voluntary
Safeguarding our members, Sector Coordination Project
staff and volunteers remains of and Forum
key importance for KLS. There
were no significant safeguarding Wandsworth Welcomes
issues this year. Refugees
8Campaigns and action
Universal Credit Campaign as well as officers, to urge them The Big Local SW11 Alliance
We continued our work to to keep welcoming Syrian The Alliance is a lead group of
support Wandsworth Citizens families and unaccompanied five local long-standing, trusted
Advice, Wandsworth Foodbank young people, to whom we can and passionate organisations
and South West London Law offer a sanctuary when they (Caius House, Carney’s
Centre, working alongside have faced extreme violence Community, Katherine Low
Wandsworth Council and in their home countries. Settlement, Providence House,
Jobcentre Plus/Department for Following our lobbying, St Peter’s Church and Big Local
Work & Pensions, on reducing Wandsworth Council added to SW11), with deep community
debt and housing evictions a national pledge to welcome roots and social relations
following the introduction of the 30 unaccompanied young that span many generations,
Universal Credit benefit system people over the next 10 years. working together to build a
into Wandsworth. A working We also went to Westminster stronger Battersea. It will work
group including Department for twice to join Safe Passage with in partnership with other local
Work & Pensions, Wandsworth other campaigners to urge the community delivery partners.
Council and local charities has government to help young www.biglocalsw11.co.uk/blsw11-
been meeting monthly since people in desperate conditions strategic-partnership
January 2018 to work through the in refugee camps.
logistics of a smooth(er) roll out We will continue to
for local residents. work closely with our sister
organisations CARAS, South
Wandsworth Welcomes London Refugee Association
Refugees and Just Shelter - to celebrate
The highlights of the year have both how much we welcome
been continuing to welcome and value refugees and asylum
Syrian families to Wandsworth, seekers in our community, and
more volunteers supporting how much local people can
local refugee organisations and offer through volunteering.
an event in City Hall hosted by www.facebook.com/
our Assembly member, wandsworthwelcomesrefugees
Leonie Cooper, with
speakers from our
own Love to Learn
team, as well as
the Leaders of
Hammersmith and
Fulham and Merton
councils and many
refugee organisations.
The Wandsworth Welcomes
Refugees network has grown
to over 300 people and
organisations during the year,
with a monthly newsletter
sharing news and action. We
have met with Wandsworth
Council Cabinet Members of
Housing and Children Services,
9I can do a lot
more things for
myself at home. I
can dress myself
and do more in the
kitchen.
Coming to KLS
takes my mind off
things. It’s the only
place I’ve got.
John, who comes
three days a week
The best
thing I have
ever done.KLS direct services in 2018/19
KLS Elders programme Exercise programmes: gentle provided each week - PLUS - 70
yoga, T’ai Chi, line dancing, hours/week of support from our
Katherine Low Settlement has chair-based exercises and chair- staff (5 part-time staff).
worked with older people since based dance (5 sessions a week),
its conception in 1924.They are a Dance for Life, a walking group, 35 new members were
core part of the community that and a walking football group. referred and assessed (April
we continue to work with. We 2018-March 2019).
provide, often in partnership, a Healthy eating: such as the
range of projects and activities Older People’s Lunch Club (3 per Over 80% of new referrals
for older people including week). regularly attending one or
Health and Well-Being, Creative more of our weekly activities.
Arts, Intergenerational Work, Trips & Outings: 110 elders Retention rates are high. Even
Connecting Neighbours, Active joined at least one of our trips when members are hospitalized
Participation and Trips and in 2018 to Richmond Park, Kew or unwell we actively stay in
Outings. We are locally focused, Gardens, Hyde Park, the seaside touch and are delighted how
responsive to need, co-produce at Brighton, Two Temple Place, many resume activities as soon
our work programme and ALRA Theatre, Streatham Bowls, as they are able.
achieve effective and significant Providence House ‘Farm in the
outcomes for older people. City’, unveiling of the Millicent 77 is the average age - our
Fawcett statute in Parliament eldest, Ellen, is 100 – 35% of our
Our core Elders activities Square and more. members are over the age of 80.
include: More than 65% report having
One-to-one support: targeted at least one medical condition
Social support clubs: The support for members and their (of these 95% have multiple
Contact Club and Little Club, families with complex needs health issues including diabetes,
Gold & Silver Players drama including home and hospital arthritis, dementia, stroke, blood
group, arts and craft activities, visits. pressure and mental health
sewing, and Music for the Mind; issues).
and a monthly Mental Health Additionally, we provide an
Carers group. inspiring, original, imaginative, More than 2,800 hours
uplifting (and often hilarious) volunteered (which represents
I don’t know range of extra elements to our a financial value equivalent of
activities, arising from members’ £29,540 at the London Living
what we’d do talents and interests and an
amazing range of external
Wage)
without Katherine organisations who love working
with us.
4,200 miles covered by our
minibus – we average 35 picks
Low, do you? Our Elders programme in
up each week to enable older
people to attend our services.
Vera chatting to 2018/19:
May, both of who 18 weekly groups – 14
attend our weekly delivered by KLS directly, 4
Lunch Clubs provided by our partners.
272 older members. On
Older People at KLS average 100 attend each month.
Sarah Goodall
020 7223 2845 22 hours and 30 minutes
sarahg@klsettlment.org.uk of activities and groups are
11Successes of our Elders’ Programme
Our annual Elders Impact Survey 100% reported that they enjoy
(2018/19) was completed by 94 of the social interaction
our members over a two-week
period in March 2019. We asked 84% feel more in control of
participants to think about the their daily lives
difference attending Katherine
Low has made to their lives: 87% now have a wider
network of friends and
community organisations for
support
I think the 84% feel less isolated
world of Katherine 94% feel part of the
community
Low. I’m so pleased We are aware that transport is
I came here. a vital ingredient for many of
our members. A third of our
a member of members who completed the
survey are supported by KLS
our elders’ with their transport needs each
group week. 100% agreed that our
support helped them to attend!
12Visiting
schools like
Francis Holland,
having teas there.
Christmas lunches
at Contact Club,
exercises, singing
and all the other
activities I ’ve
enjoyed.
This is a lovely place.
It really is … .
I laugh a lot with the
sewing group.
They are a great lot .
Since I have started
at KLS, I enjoyed every
minute of my exercise,
also the tutors are very
kind and supportive.
13Refugee and newly-arrived agencies and community
responsive education casework
communities groups to ensure that families
service from June 2018 to
access appropriate and targeted
March 2019. We supported 184
KLS work with refugee and support for their needs.
individuals including: 89 refugee
newly-arrived communities in background children and young
a variety of ways including our Learning Mentors people and their families, 52
Love to Learn education team; This year we worked with 46 children and young people
our ESOL (English) programme; pairs of volunteer learning already known to the service,
and our Women’s Wellbeing mentors and young people from 37 new children and young
Group. a refugee background who are people. We have also supported
struggling at school. We have 27 Unaccompanied Asylum
Love to Learn education team every expectation of increasing Seeking Children (UASC).
The principal way we work with this number next year. Of these,
refugee communities is through we have recruited, trained and 9% of the family work has
our Love to Learn team. They supported 32 new volunteers been supported referrals, for
provide a range of education during the year. The children example for debt, housing and
services for 250+ children, and young people have been immigration issues, with a few
young people and their families assessed as in need of additional of these cases returning to us
including befriending and educational support, and the for further advocacy support.
mentoring support, advocacy mentors visit for one hour a (With UASC cases the advocacy
and casework, a homework week for at least 6 months. 39 around immigration, housing
club, trips and activities. The mentors have stayed for more etc. can be more on-going).
aim is to broaden than 6 months, with 7 leaving
Love to Learn Team their educational because of changes in their 58% has been short-term
020 7585 0339 experiences, employment. We have had staff support (2-8 weeks), mainly to
info@love-to-learn.org.uk improving changes in the project during assist with school applications
educational the year which has resulted in and college transition.
outcomes and self-confidence, our number being lower than
and supporting their aspirations. our targets, but we are now fully 33% has been longer-
Our 8 part-time staff are staffed and expect to exceed our term support (8 - 14 weeks+)
supported by a fantastic team targets in future. for appealing school place
of 100+ committed volunteers. decisions, advocating for
They work in partnership Family Education and Advocacy Special Educational Needs and
with schools, social services, Support Disabilities (SEND) support or
refugee organisations, advice This project has delivered a child protection issues.
ly
dence our activities, particular
Amina’s journey to confi music and art. She ha s
started
Amina (name changed) been with us on many
r ho me wo rk clu b wh en
with ou trips including to a local
the first
she was 6 years old. For climbing wall, the theatr
e
ully shy
six months she was painf as well as our su mm er
gage
and wouldn't speak or en weekend camping trip!
an y of the ad ult s or oth er
with
b. With Amina's mother has
children at homework clu told us that she now
ke new
time she has begun to ma speaks out far more in
nd sh ips an d sta rte d to trust
frie
tee rs tha t have class and feels happy
parti cu lar vo lun things and
d support to try new
given her a lot of time an make friends.
with her school work.
the
Amina has now been at
lf an d she
club for a year and a ha
sh has
e
has grown in confidence,
part in all
lots of friends and takesESOL for refugee parents during each term. We have
Love to Learn parents have invited motivational speakers
Amazing attended our ESOL (English for and partner organisations and
Speakers of Other Languages) have organised a full holiday
progress … He has provision over the last academic programme including trips,
year. By improving their English outings and camping residentials
said how much language skills parents are for 203 refugee children and
better able to support their own young people.
the sessions have children in education including
a better understanding of the GCSE Study Groups
helped. I doubted UK education system, school We ran 3 study groups for
reports, phonics, reading 34 students, led by new staff
whether one hour with your children, helping
with homework, transition to
member Abdul Chowdry, and
supported by an amazing
a week could make secondary school, KS1 maths
and what ‘levels’ mean.
group of volunteers. The groups
support refugee young people
difference but now Homework & Activities Club
in their preparation for their
GCSE’s in maths, English and
his confidence has We provide a weekly learning
club for 43 refugee young
science, as well as study skills. All
students have been able to get
increased ten-fold people (aged 5 - 15) offering
4 hours of support with
the grades they needed to move
into further education.
and I’m really proud schoolwork and fun learning,
of him. Learning Mentor
of Sahir, an Unaccompanied
Asylum Seeking Child, 17
15This has been
the best summer
ever. Hamza, 8
Thank you, we
have had a brilliant,
fun day. I feel so
happy ... going on
the rollercoaster
was amazing.
Aisha, 14
I didn't even
know there were
beaches near our
house; the water
was so much fun!
Amira, 6
16Refugee and newly-arrived Our ESOL programme in gaining qualifications, there
communities 2018/19: are a number of other tangible
benefits that our students
English for Speakers of Other 88 students studied with us achieve including:
Languages (ESOL) Classes this year.
Increasing in confidence and
This academic year (2018/19) 9 ESOL classes have run self-esteem. They are able to use
we slightly reduced our English with each student attending 2 their improved English skills in
for Speakers of Other Languages teaching sessions each week. 'real life', out in the community.
(ESOL) service due to funding
pressures. We delivered 9 ESOL Students had one tutorial Making new friendships and
classes each week (averaging each term and an Individual widening their social networks.
4.25 hours/week for each Learning Plan. Their children also get to know
student) over 3 terms, with 88 one another through their time
adult learners, and a crèche Tutors regularly consulted in the crèche.
available for each session. We students on the content of the
have a superb staff team of 4 course and Schemes of Work Increasing the education
teachers co-led by Sally Petch were always works in progress, support they are now able to give
and Fran Juckes, and an amazing adjusted according to need and their children at home with their
group of 20 evaluation by students. homework. Students have also
ESOL (English) classes at KLS volunteers reported being more engaged
Fran Juckes (14 teaching An end of year course in their children’s education
020 7223 2845 volunteers evaluation was undertaken and e.g. attending parents evening
fran@klsettlement.org.uk and 6 crèche demonstrated that students and being able to engage with
volunteers). were happy with all the courses teachers more.
We are the attended. It will be used to
very pleased that the National inform next year's programme. Increasing their involvement in
Lottery Community Fund will other community organisations.
be supporting our work for All learners, who were Our students are more involved
the coming 4 years starting retained, except one, achieved with, for example, their children's
September 2019, with support at least one unit of a nationally schools, faith organisations,
from Wandsworth Council’s recognised certificate with community centres, migrant
Lifelong Learning department. NOCN (National Open College support charities etc., because
Network). they are developing their English
skills. This has also improved
In addition to improving their their confidence and self-
English literacy and language esteem.
skills across speaking, listening,
reading and writing and Moving into further education.
A number of students
I wasn’t good at progressed into further
education, for example studying
writing when I started. Level 2 Science at Lambeth
College, Level 2 Childcare at
Now I am more sure how South Thames College, and a
Foundation Law degree course.
to write paragraphs and
Moving into work. A number
about my ideas. I know gain employment once they
graduate from us. For example,
more about life in the UK once student was promoted at
work because of her increased
because I have met other confidence in her English.
students.
ESOL student
17
17Trips and excursions
A series of trips and visits have
been made with our students
and their families to Kew
Gardens, the Science and V&A
Museums, Tower Bridge and
more to broaden their horizons
and apply their new English
skills in the wider world. We
have shown them how to travel
and access these (mostly free)
venues.
They have since reported that
they would never have gone to
these places (‘It’s not for me’
or ‘I didn’t know it existed’ or
‘I thought these places cost
lots of money’) let alone return
with their families and children
during the school holidays and
When I arrived in thoroughly enjoying them. We
will continue this approach with
UK, I could not speak our students in future years.
or write properly. But
now I can write and
speak, although I am not
satisfied yet. I am trying
to improve my skills.
ESOL student
18A Celebration of Colour with food cooked by the students
This event was held in from their home countries. The
November 2018 to mark mood boards were taken around
the culmination of a the event by the students (some
term’s worth of work by wearing traditional dress) who
the students, to share described these to guests and then
and learn about each held a discussion with them –
other’s cultures: their enabling them to use their newly
histories, art, food and acquired English skills in a real life
peoples. Our students situation. There were 50+ guests,
designed their own which included older members
decorative, often from KLS’s Pensioners’ Lunch
elaborate and playful, Club, staff, volunteers and other
mood boards. charities’ service users.
These were shared A thoroughly good time was
at the lunch event had by all.
You feel stronger
Refugee and newly-arrived
when you share
communities
your problems and
Somali Women’s Wellbeing
Group
positive experiences.
The Group is now in its second
year and 15 people meet
regularly. The group have
enjoyed art classes, exercise
and self-confidence. The most
requested have been parenting-
related sessions on issues like
support for children with Special
Education Needs. This summer
we hosted a very popular series
of parenting workshops, also
translated into Somali and
Tigrinya, on flourishing in
school, e-safety and being gang
aware. Somali mothers face
a very specific set of parental
challenges, and those in this
group are inspiring each other Gaining confidence For example my children are
to enable women to be happier from Women’s Wellbeing younger and it is good to
in themselves and support them Group hear what other mothers of
as parents too. ‘When you live in another teenagers are doing to protect
country and your neighbours their children.
are not Somali it is good to get You feel stronger when
together with other people from you share your problems and
Women's Wellbeing Group your country and discuss issues positive experiences – this
Fleur Anderson with them. You feel comfortable. helped me to talk to the school
020 7223 2845 I come to the Somali when my daughter was being
fleur@klsettlement.org.uk Women’s Group to hear the bullied. I feel proud that I was
experiences of other people and able to sort this out with the
to share mine. school’.
19Thank you Sarah Rackham
A fter 28 years of working
for Katherine Low, Sarah
Rackham has finally hung
up her hat. Well, from paid work
at least. She’s still volunteering
stroppy teenager (as she readily
admits).Her mum worked for
Citizens Advice who were based
in our building.
Luckily, she was bitten by
myself “Wow, we are so lucky,
I am so lucky, to have this
fountain of knowledge, this
experience, this passion and
energy and I get to work with her
with us, of course. We can’t get rid the community bug and hasn’t every day”.
of her that easily! Nor would we looked back. She’s worked Sarah can be great at the
want to. Aaron Barbour, our CEO, for most of her career in big picture stuff, for example,
looks back over Sarah’s career: Wandsworth on a variety of understanding the changing
‘When I first joined Katherine children and young people’s nature of children’s services
Low, practically on day one, one projects, from setting up and in Wandsworth and what
of the first things Sarah told me managing nurseries, play campaigns we should be getting
was that she was planning to settings and youth clubs, to an involved with; to new ideas…
retire soon. Well I’m sure you’re Elders healthy eating project, Sarah is always thinking about
glad to know that it’s only taken learning disability projects, and things, new connections, new
her 6 years and 4 months to do in more recent times Battersea ways of refining or taking her
so!’ Sure Start. work to the next level; to small
Sarah and Tracy Frostick (KLS’ Since I’ve been at KLS Sarah details about where the best bit
Admin & Premises Manager) has worked on revitalising our of beach is, the best playground
have been the heart and soul Elders programme, alongside with water jets for the kids,
of Katherine Low for 28 and 29 Lucie and Dawn and a team of and the best ice cream shop
years respectively. The charity wonderful volunteers; as well in Brighton to take a group of
literally would not be what it is as a community champions young people and their families
today with out these two. Tracy, FGM programme, health and to, as we did with 111 people in
the heart, ensuring the smooth wellbeing projects, led a mental August.
running of the organisation, health carers group, and helped Sarah has, over the last
while Sarah, the soul, has been set up Wandsworth Voluntary couple of years, reduced her
out and about creating, caring Sector Coordination Group, hours and working days with
and connecting. And when I which she still chairs. She us. She bounces in on a Tuesday
mean connecting Sarah has a also volunteers for Battersea morning ready for the week, and
remarkable talent of knowing Befrienders Network, is a trustee then gives me a cheeky “Cheerio
practically everyone in the of Soundminds and that’s just Aaron, enjoy the weekend” on
borough. She is a born to name but a few things she’s Wednesday evening. This has
networker. involved with. enabled Sarah to wind down
Wherever I go I’m asked Sarah’s ideal is to be on the slowly, whilst ensuring a smooth
who I work for. I reply frontline, rolling up her sleeves, transition to Sarah Goodall who
Katherine Low Settlement driving the minibus, visiting has taken over our Elders work.
and they say back to me someone in their home or in From September 2019 Sarah will
‘Oh Sarah. How is she?’. hospital, chairing a meeting be leading a piece of work (as
She literally knows or out there marching and a volunteer) about how we can
everyone and protesting for change. increase participation of our
everything about I have been so lucky to have members throughout everything
Battersea over the 3 great mentors at KLS: Tracy, we do in the Settlement.
last 60 odd years. Margaret (our fantastic previous It is an honour to work with
She first started Chair of Trustees) and Sarah. I Sarah and be her friend. I would
coming to KLS in have sat in meetings with her like to wish her a very happy
1962 as a 13 year old and been quietly thinking to non-retirement.’
20Director’s Report
Aaron Barbour
A t times it feels like
we’re running to stand
still. Though looking
back over the last year I know
we’re moving forward. The
haven’t already. It’s really easy
and makes all the difference.
I’d like to say (a truly heartfelt)
thanks to all our funders and
supporters – you’re amazing!
we can achieve what is needed
for the capital work and will let
you know as things progress.
Our support for other
charities and community
regular flow of people wanting We run a number of events organisations continues – we are
and needing our support and throughout the year but stronger when we work together
services continues to grow. Our the highlight for me was a and support one another. We’re
successes over the last year (well celebration party to thank pleased that our relationship
years, really) have been bitter- our volunteers at Battersea with the Big Local SW11 Alliance
sweet. On one hand sweet: Power Station in March. The is deepening and hope we can
people vote with their feet. They place was packed with about secure the investment we need
like what we are offering, mainly 75 of our incredible volunteers to have a collective impact
because they have told us what (unfortunately the other 150 on Battersea. We’re excited
they want, they’ve helped us couldn’t make it), who went about having co-organised and
shape our services and work on a rain-swept tour of the co-chaired the first Wandsworth
with us to improve them. As a site, followed by drinks and Voluntary Sector conference
result all our services are full. delicious food (made by some on 15 May, as well as Battersea
We’ve had to set up waiting lists of our volunteers) and a few Charities Week from 24 – 29th
to ensure we can maintain the rousing speeches from our local June.
quality of our work. On the other MP, Marsha de Cordova, the 2019/20 will be another tough
hand bitter: because so many Mayor of Wandsworth, Cllr Piers year, with national and European
more people and communities McCausland, and our Chair of factors impacting on the local
are asking for our support Trustees, Ben Thomas. It was community no doubt, but we
and we haven’t (yet) got the great to hear all the wonderful approach it with a spring in our
resources to help, though we’re stories of why people give their step and the confidence that we
working on that. That’s where time to others in the community will continue to serve Battersea
partnership work comes in - and the difference they are and the wider Wandsworth
having a good network of local making. Inspiring stuff! community.
organisations that we can get We’ve worked with the
people involved with. Board of Trustees to progress
We’ve said goodbye to the plans and fundraising
some of our fantastic staff and for the redevelopment of our
volunteers and welcomed some headquarters at 108 Battersea
brilliant new ones. We are truly High Street. The hard work
blessed by the commitment, and commitment from
passion and hard work of our our board continues
teams. It’s an honour to work to impress me.
with you all everyday. They are reasoned,
We continue to increase and constructive in their
diversify our income sources, criticism, whilst
which supports our growth and retaining this
development. I’d like to thank sense of passion,
our founding members of KLS good humour and
Friends for their regular monthly support for our work.
donations. Do join us if you We are hoping thatGet Involved: volunteer
V olunteers are the
lifeblood of Katherine
Low Settlement, without
whom, we simply would not
be able to operate to the extent
that whilst paid staff are vital
to provide the consistency,
stability and targeted skills
necessary for a charity’s
functioning, it is through
professional skills to help KLS
develop as an organisation. And
there’s more…
Do join us!
that we do. We have relied on volunteers that our reach is
the enthusiasm, time and skills extended and community bonds
of volunteers since we were strengthened.
founded in 1924. They are core to If you’d like to volunteer, there
the delivery of our programmes are lots of opportunities at KLS.
and the governance of our You could support the education
organisation, extending the of refugee young people by
number of beneficiaries that being a volunteer Learning
we can reach and enriching Mentor, help out at Homework
the quality of our services. We Club or get involved
currently have a team of 125 with our summer To volunteer with us visit:
regular volunteers (and at least programme of trips www.klsettlement.org.uk
another 50-100 people who and activities; or you or to use your professional skills to
on occasion volunteer with us could ride the buses develop other local charities, visit:
throughout the year). with our Elders team, www.linkuplondon.org
The mixed resourcing of paid escorting them safely
staff and unpaid volunteers to and fro from our
is at the heart of what makes community centre, or help out
voluntary sector services at Lunch Club; or support the
distinctive and effective. teaching of our ESOL (English)
Extensive research has shown programme; or use your
I give my time to changed) started his journey with
KLS because I really Love to Learn 4 years ago when
enjoy it, it’s fun he was 6 years of age and he was
and is completely struggling with maths at school.
different from my When he first met his mentor
paid work. I love Emily he was reserved, but over
seeing my mentee’s time he grew to enjoy his time
confidence grow, learning with her. Emily was able
and his academic to teach him maths using Lego,
abilities get stronger. More which made their time together
generally, I myself learn through more fun. Omar's academic
Sarah, a volunteer learning
teaching, and I feel incredibly confidence has grown leaps and
mentor and trustee of KLS
lucky and privileged in my own bounds in the last 4 years, and his
circumstances and want to whole family really enjoy their
contribute to my community. time with Emily every week.
22 Mentee: Omar: Omar (nameright: AS Watson employees
come throughout the year
to help us with painting and
gardening.
below: We hosted a thank
you event for our volunteers
at Battersea Power Station
and were joined by local MP
Marsha de Cordova and the
Mayor of Wandsworth
23Thank you!
A
work.
BIG thank you to
Thank you to everyone
Amongst others we’d like to
everyone who is involved thank the ACT Foundation,
with and supports our the Ajahma Charitable Trust,
Battersea Power Station
Foundation, the Big Give, Big
Thank you so much. We really
appreciate your support.
Thank you to two local
schools: Francis Holland
School (co-founder of KLS) and
who uses our services. Our Local SW11, BBC Children Thomas’s Battersea School.
programmes are evidence- In Need, the Belpech Trust, We’ve had long relationships
and user-led, developed in CAF Tourle Foundation Fund, with both, involving them in
a responsive, participative, Garfield Weston Foundation, volunteering with our projects,
inclusive manner. This ensures the Henry Smith Charity, the fundraising and community
that we are truly providing Ironmongers Company, London events. We’re very grateful and
quality services that people Community Foundation with excited about deepening our
actually want and value to help the Wandsworth Fund and work together over the coming
improve their lives and solve the the Wimbledon Foundation year.
problems that are important to Community Fund, the Mercers Thank you to all of our
them and the local community. Company, the Rank Foundation, community and statutory
Thank you! Sir Walter St John’s Educational partners. You enable us to meet
Thank you to all our staff. You charity, the Sobell Foundation, the needs of our members and
are the engine room of KLS with Thomas's Schools Foundation, provide an exciting and varied
your dedication, passion and the Worshipful Company range of local services. Thank
endless support for the people of Tobacco Pipe Makers & you!
we work with. Please keep up Tobacco Blenders, Wandsworth
the very good work. Thank you! Clincial Commissioning Group, Aaron Barbour
Thank you to all our Wandsworth Council Lifelong 020 7223 2845
volunteers. You are the lifeblood Learning, and the Wimbledon aaron@klsettlement.org.uk
of KLS. Without you we simply Foundation’s Get Set, Get Active or just drop by and visit us
would not be able to operate Fund. Thank you very much for in Battersea High Street.
to the extent that we do. Thank your on-going support of our
you! work. To make a donation
Thank you to all of our The Settlement receives or to become a Friend please visit
funders: no matter how large or donations from many people www.klsettlement.org.uk
small we appreciate whatever and organisations all of which
you can give. are vital for its ongoing work.
24Become a
KLS Friend!
Anyone who donates to or volunteers for
Katherine Low Settlement is seen as a
KLS Friend. We have now made it simpler
than ever for you to give to your local
community. You can visit klsettlement.org.
uk/donate, or you can text ‘KLS’ to 70085
to donate £3 a month.
This is the first time in our 95-year
history that we have asked our supporters
to make a monthly contribution. We
believe that local people will want to
support our work and see first-hand the
TexT impact that it is having.
KLS To 70085 As a KLS Friend, you will be able to:
To donaTe attend KLS Friends breakfasts
£3 a monTh*
have a historical tour of our 250-year-old
building
see our services in action
MAKE receive a special KLS Friends newsletter
have your photo up on our Wall of Fame
GOOD 10% discount on one-off private room
bookings at KLS
have a chance of winning a Nando's
THINGS
goodies bag in our regular giveaways!
And much more! All of our opportunities
are completely optional.
HAPPEN
By donating monthly to Katherine Low
*Want to donate but not
receive communication Settlement you will enable us to help more
from the charity? Text people in our community. No matter how
kLSnOCOmmS large or small your donation, we appreciate
to 70085 instead
what you will give. Reaching our centenary
as a charity will be a huge achievement for
us, and with the support of local people
who believe in our work, we are confident
klsettlement.org.uk that we can continue to serve our local
communities for another 100 years.
Find out more and make the most of being
a KLS Friend. Contact Richard by calling
020 7223 2845 or emailing him at
making a DiFFEREnCE in BaTTERSEa richard@klsettlement.org.ukFinancial Summary 2018/19
K
Income
atherine Low Settlement’s Annual Report &
Accounts 2018/19 is available to download at
www.klsettlement.org.uk
2018/19 2017/18
Donations £93,547 £81,360
Generated Funds £8,495 £6,632
Grants £403,000 £439,509
Rent & Room Hire £113,560 £138,337
Bank interest £3,584 £3,311
TOTAL £622,186 £669,149
Expenditure
Governance costs £6,000 £6,000
Occupancy costs £69,460 £94,333
Staff costs £461,134 £400,989
Sundry costs £18,054 £25,189
Welfare & Outgoings costs £87,635 £63,468
TOTAL £642,283 £589,979
26Love to Learn outing to Brighton
27KLS is the perfect venue to hire
For all types of social events and celebrations.
We’re located in the heart of Battersea,
reasonably priced, with friendly and helpful staff.
Call to book one of our community rooms.
The right space for What we can offer
*birthday parties * Space for up to 70 people
*baby showers * 5 community rooms
*christenings * 7 days a week, 7am – 10pm
(we’re flexible about times, so talk to us)
*anniversaries
* Wi-fi
*wedding parties * Tables and chairs
*wakes * Music systems
Also ideal for * Equipment galore!
(IT, projectors, screens, flipcharts)
*training
days
* Catering can be organised
*conferences
* Disabled access (ground floor)
*meetings
* Easy to find, good transport links
*filming
(Clapham Junction is nearby, plus
on-street parking)
*rehearsal
space
* Friendly and helpful staff
*exhibitions
020 7223 2845
info@klsettlement.org.uk
www.klsettlement.org.uk
28108 Battersea High Street
London SW11 3HP
telephone 020 7223 2845
email info@klsettlement.org.uk
web www.klsettlement.org.uk
Twitter @klsettlement
Facebook www.facebook.com/katherinelow.settlement
Donate www.klsettlement.org.uk/donate
Katherine Low Settlement Ltd is a registered charity no. 1081248,
and a company limited by guarantee no. 3814833
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