Lean Construction Institute - Provider Number H561 A3 Thinking 022317LCICAR Jessica Kelley, Southland Industries
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Lean Construction Institute Provider Number H561 A3 Thinking 022317LCICAR Jessica Kelley, Southland Industries February 23, 2017 – 5:30PM
2.5 LU Credit(s) earned on CES for continuing professional
completion of this course will be education. As such, it does not
reported to AIA CES for AIA include content that may be
members. Certificates of Completion deemed or construed to be an
for both AIA members and non-AIA approval or endorsement by the
members are available upon AIA of any material of
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© Lean Construction Institute 2015
Course Description Come join us for an interactive session on A3 Thinking. Our event will have a combination of presentation on A3 Thinking, what an A3 is and what it is not, and also some interactive exercises around A3s and the various uses they can support. We will also get you started in utilizing A3s as a problem solving process and tool for both project or internal organization problems.
Learning Objectives At the end of the this course, participants will be able to: 1. At the end of this presentation, participants will understand and be able to explain the elements of A3 thinking and describe the benefits of utilizing an A3. 2. At the end of this presentation, participants will be able to effectively utilize the elements of A3 thinking during all problem solving opportunities. 3. At the end of this presentation, participants will be able to utilize the A3 report as a communication tool. 4. At the end of this presentation, participants will be able to explain when A3 reports should be completed.
Lean
Construction
Institute
Transforming Design and Construction
A3 Thinking
Jessica Kelley – Director, Learning and Development
Southland Industries
“If it is a ten-minute speech it takes me all of
two weeks to prepare it; if it is a half-hour
speech it takes me a week; if I can talk as long
as I want to it requires no preparation at all. I
am ready now.”
~ Woodrow Wilson
What is A3 thinking? A3 thinking is a collaborative process management and improvement tool
When can I use A3 thinking? • Problem-solving • Decision-Making • Planning • Reporting
Roles in A3 Thinking • Champion • Contributor • Stakeholders • Coach
Elements of A3 Thinking • Stating the background • Outlining the current situation • Identifying the desired future state • Performing analysis • Proposing countermeasures • Developing an action plan • Capturing and analyzing results (Follow-up)
Background “Why is this a problem, why are we talking about it?”
“A problem well-stated is a problem half-
solved.”
~ Charles KetteringProblem Statement Criteria • Specific • Measureable • Objective • Focuses on the performance gap • Focuses on the pain of the situation
Example Problem Statement
We received more customer complaints in August
than normal.
OR
In August the system was down 16 hours more than
the normal monthly average of 26 hours, reducing
user access and increasing customer complaints.Problem Statement Criteria • Specific • Measureable • Objective • Focuses on the performance gap • Focuses on the pain of the situation
Current Situation • Describe where you currently stand • Content will differ depending on your issue • Be visual, if possible
Future State • Should tie back to the problem statement • Focuses on what should be • Could be broken into initial next step and ideal future (possibly long range)
Analysis • Analysis would be different depending on the topic of your A3 • You are trying to identify the root cause
Countermeasures “Based on our analysis, our recommendation is …”
Action Plan • What? • Who? • When?
Follow up “So…did it work?
A3 Report Title and Description
Problem and Implementation Plan
Definition
Description
Problem Analysis Results
Future StepsA3 Thinking
Benefits of using the A3 • Collaborative • Visual • Transparent
Questions?
Plus/Delta
This concludes The American Institute of Architects
Continuing Education Systems Course
Lean Construction Institute info@leanconstruction.orgLean Construction Institute Transforming Design and Construction
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