LEVERAGING RAIL NOW AND INTO THE FUTURE - 16 August 2018 - Infrastructure New ...
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LEVERAGING RAIL NOW AND INTO THE FUTURE 16 August 2018
Today
SUSTAINABLE AND SOME
PROGRESS
INCLUSIVE STORY CHALLENGES
OUR FUTURE THREE THEMES
INVESTMENT BOTTOM-UP
PRIORITIES LEADERSHIP
2
A sustainable and inclusive story
ENVIRONMENTAL ECONOMIC SOCIAL
We transport around 25% 3400 employees
32m low-carbon journeys
of New Zealand exports in 50 towns and cities
• Manage • 160,000 passengers per year
18,000ha of land • Stops at 23 towns and cities in NZ
• Own more than • 4,578 • 244 locomotives
1,500 buildings wagons
• 3,400 employees
• 3 ships
• 76% union members
• 750,000
• Rail and Maritime Transport Union,
• 3,500 km of track passengers
Council of Trade Unions and
operated • 98 tunnels • 4,000 sailings
Maritime Union of New Zealand
and maintained • 1,322 bridges per year
3
Progress last four years
Safety People Commercial Customer
NPS Engagement PASSENGER
45% Reduction score up from 33% REDUCTION NPS INCREASE
in injuries in hours spent on
-21 (2016) BY 22%
since 2016 locomotive maintenance
to +1 since 2015
WINNER NPS Participation EBITDA PER INTERISLANDER
up from CUSTOMER
of the NZ Workplace EMPLOYEE
Safety Awards 47% (2016) +33% SATISFACTION
Engagement category to 81% since 2016 UP 18%
RELATIONSHIPS: Collective
agreement negotiations 4 HOURS
(2018) down from 6 months (2016)
4
Value of Rail to New Zealand
5
Value of Rail to New Zealand
6
SOME CHALLENGES
Kaikoura 2016
7
Meeting the challenge 60
- Kaikoura
MAJOR OVER
NOVEMBER DAMAGE 100 SLIPS
2016 SITES Main North Line
Kaikoura earthquake buried under more
including tunnels, than 100 slips
bridges, embankments and landslides
OVER
AROUND
60 BRIDGES 1500
people involved
750
damaged Worksites
in rebuild
8
9
Our future – Ambitious growth
"To the board
member, to the
CEO, pony up your
proposals because
you will be pushing
on an open door“
Hon Shane Jones
Minister for Regional
Economic Development
6 June 2018
10Three themes
PURPOSE CUSTOMER BOTTOM-UP
BEYOND VOICE LEADERSHIP
PROFIT
11Our purpose
Stronger
Connections. Enable
Customer
Better Success
More volume Attract high-calibre
New Zealand. utilises assets better people & partners
Increase the Open-up new growth &
competitiveness partnering opportunities
of our services
ECONOMIC,
SOCIAL &
ENVIRONMENTAL
Deliver SUSTAINABILITY Grow through
with Smart
Agility,
Assets &
Initiative &
Connected
Collaboration
Networks
Attract high-calibre Accelerate service
people & partners improvements
12Customer voice
“Tourism at capacity
“How do we
“Moving on rail [in NZ] needs
develop the
– everybody wins.” to focus on
partnership?.”
premium end.”
“We’d like KiwiRail to
“Interislander is the have a culture of
“Focus on seamless –
most critical purchase innovation… to step
frictionless journeys.”
I make every day.” up and be a key
strategic partner.”
13INVESTMENT PRIORITY
14Investment Priority – Infrastructure
INTERISLANDER AUCKLAND WELLINGTON
FERRIES METRO METRO
MECHANICAL NATIONAL
HAMILTON TO
ROLLING STOCK NETWORK
AUCKLAND
AND DEPOTS UPGRADES
REGIONAL NAPIER NORTHLAND
ECONOMIC ZONES TO WAIROA UPGRADE
15Investment Priority – Tourism
Excludes:
Visitor spend in Auckland, Wellington and Christchurch
ESTABLISH DAILY BI DIRECTIONAL
SERVICE + PREMIUM
Regional Projects & Capability 2027
• 296 additional jobs created +165%:
• Tourist spend $55m p.a., +165%
• Tourists 37,000 p.a., +131%
• Target High Net Worth Individuals
with premium
HOKITIKA TO WESTPORT
FEASIBILITY STUDY
ESTABLISH FULL YEAR
INCREASE CAPACITY + PREMIUM SERVICE + PREMIUM
Regional Projects & Capability 2027 Regional Projects & Capability 2027
• 296 additional jobs created +165%: • 430 additional jobs created +143%:
• Tourist spend $55m p.a., +165% • Tourist spend $84.7m p.a., +143%
• Tourists 37,000 p.a., +131% • Tourists 87,000 p.a., +102%
• Target High Net Worth Individuals with premium • Target High Net Worth Individuals with premium
16Investment Priority – Forestry
• Proposal for new and increased
forestry services in the North Island
BAY OF PLENTY TO • Establishment of log hubs in lower
PORT OF TAURANGA North Island
• Enabling an additional 1,000,000
PALMERSTON NORTH
WHANGANUI TO tonnes pa on rail
NAPIER PORT TO NAPIER PORT
AND CENTREPORT • This would:
– improve road safety
WAINGAWA TO
CENTREPORT – take 60,000 fewer truck journeys off
WEST COAST TO the road
LYTTLETON – Save 6,000 tonnes of carbon per
year
– Create new sustainable jobs
17Investment Priority – Digital
PEOPLE
DA GROW THROUGH AGILITY, INITIATIVE, AND
COLLABORATION
s Customer Experience Digital first enablement for
a to Innovation Lab frontline workforce
based
g and Strong innovative culture Digital tools to support
ms which and behaviours customer insight and
s, relationship management
teg ated pe o a ce atu e g ta Capab ty
a d p o tab ty a d Capac ty, bot
Integrated performance
das boa ds Mature
tec caDigital
a d Capability
bus ess
and profitability and Capacity, both
dashboards technical and business
18Investment Priority – Leveraging Property Value
H1: Intermodal Hub & Freight Hub
Spoke Networks
Business Park
Import
Export approach
Other Customs
Warehousing
Controlled
W/houses
H2: Economic H3: Air-Rights
Freight Zones for Drones
Container Other
Storage & Infrastructure
Hire Links
Rail Access
Facilities
H3: Land Value Uplift H3: Carbon Sinks
19Investment Priority – Climate Change
Roads
Locomotives 2017 2020 2030
Interislander 2017 2020 2030
20BOTTOM-UP LEADERSHIP
21HPHE – What is it?
Leaders
Solving Interest based Retaining
A coalition not being
Trust problems from problem-solving leaders and
mind-set afraid to
the bottom up training workers’ rights
let go
22"What we know is that
when businesses engage
their workforce on safety
they get real improvements
on safety in the workplace.“
HON IAIN LEES-GALLOWAY
Minister for Workplace Relations
and Safety, ACC and of Immigration
23“THE SCULPTURE REMINDS US THAT
CHANGE IS VERY MUCH A CONSTANT.
THE TWISTED RAIL COMMUNICATES
THE RAW POWER OF MOTHER NATURE,
AND MAY STAND AS A CONSTANT
REMINDER OF HOW RESILIENT WE
ALL ARE AS IT REACHES UPWARD.”
- Ben Foster, Kaikoura Artist
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