Living well with memory loss and dementia in Dorset - A directory of services and support - Dorset CCG
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Living well with memory loss
and dementia in Dorset
A directory of services
and support
L iv in g We ll
P reventing Wel l
S u p p o r t in g We ll
Di a gnos ing Wel l D y in g We ll
2
3
3
Living well with dementia Contents
and memory loss in Dorset This Directory is divided into 12 individual topics which are grouped together as shown
below. The groups can be identified by their page borders in the following colours
Preventing Well, Diagnosing Well, Living Well, Supporting Well and Dying Well.
Welcome to the fourth edition of the
directory of services and support for
Preventing Well
people with dementia and memory loss,
their carers and families. SECTION 1 Making positive lifestyle changes Pages 6 - 7
When someone receives a diagnosis of
dementia it can be frightening for them
and their loved ones. Diagnosing Well
Having the right information about
dementia through all its stages, knowing SECTION 2 Understanding Dementia Pages 8 - 11
where to find support, how to apply SECTION 3 Financial and Legal Help Pages 12 -13
for any relevant benefits and the legal
aspects of the disease can be invaluable.
With this in mind we have gathered Living well
together as much information as possible
on these and other topics such as
keeping well and keeping active, which SECTION 4 Staying Healthy Pages 14 - 20
we hope you will find helpful. SECTION 5 Keeping Active Pages 21 - 26
The booklet has been complied by the
NHS Dorset Clinical Commissioning
Group in partnership with Dorset Supporting Well
HealthCare NHS Foundation Trust,
Bournemouth Borough Council, the
Borough of Poole, Dorset County Council
SECTION 6 Local services offering
(Learning and Development), Age UK, care and support Pages 27 - 30
Alzheimer’s Society (Dorset) and local SECTION 7 Support for Carers Pages 31 - 34
community groups.
SECTION 8 Adult Social Care and Support Pages 35 - 36
The content of this guide was correct at
the time of publication and is reviewed SECTION 9 This is Me Page 37
and updated frequently but contact details
for some of the voluntary groups may SECTION 10 Residential Care Pages 38 - 40
change from time to time.
An electronic version of this guide is
available at www.dorsetccg.nhs.uk
Dying Well
The NHS Dorset Clinical Commissioning
Group is unable to take responsibility for SECTION 11 Dying Well Pages 41 - 43
the actions of these providers and their
inclusion does not imply any approval or There are two additional sections:
inspection of their work on our part.
SECTION 12 Additional information & contact details Pages 44 - 49
SECTION 13 Further Reading Page 50
Not sure where to start? You can call your local authority for help - see page 51
4 5
Making positive Making positive
Section 1 lifestyle changes Section 1 lifestyle changes
The brain changes caused by dementia developing dementia and cardiovascular We can all play a part in helping to reduce If you are already living with a long term
usually begin to develop years before disease by stopping smoking, losing weight, social isolation and to look after and look condition, you may be able to reduce your
dementia is diagnosed. However, drinking less alcohol and exercising more. out for one another. Some suggestions chance of developing dementia by keeping
evidence suggests that around one include: your condition under control as much as
For free advice and support call LiveWell
in three cases of dementia might be possible.
Dorset on 0800 8401628 or 01305 233105. Visiting family and friends
preventable. l
Family carers are at high risk of depression
Stop smoking
There are a variety of factors that are l Volunteering and effective treatment is known to
known to increase your likelihood of Smoking increases your risk of developing reduce the risk of depression and treat the
developing dementia. These are known dementia. l Joining a walking group. symptoms.
as risk factors. Lose weight not your memory Depression is also linked to a higher risk of
l Stepping into Nature uses Dorset’s
Some risk factors, like ageing and Being a healthy weight reduces your risk of outstanding natural and cultural developing dementia although it is unclear
genetics, can’t be changed, but there are developing dementia. Your practice nurse landscape to provide dementia friendly whether the high depressive symptoms seen
others, like stopping smoking and doing can measure your Body Mass Index and it activities and sensory rich visits to places in those who go on to develop dementia are
regular exercise, that you could try to do should ideally be between 20 and 25. of interest in Dorset. a cause of dementia or an early symptom
something about. Seek treatment early if you feel that you
Be active Alzheimer’s Society ‘Risk factors for
They also have additional benefits such dementia’ factsheet gives helpful advice and might be getting depressed. If you are
as increasing your chances of living a Active adults have a significantly lower risk concerned about your memory call Dorset
of developing dementia. Get your heart rate information and the links at the back of the
longer, healthier life: factsheet are very useful. Memory Support & Advisory Service on
up several times a week! Enjoy a brisk walk, 0300 1231916
l making positive lifestyle changes jog on the beach, swim, join a class ...your Web: www.alzheimers.org.uk/downloads/
such as giving up smoking, doing GP or nurse can refer you for support to file/1770/factsheet_risk_factors_for_ Prevention measures are also important for
regular exercise and maintaining a exercise more regularly. dementia those who are diagnosed with dementia and
healthy weight these are outlined in later sections.
Eating a healthy diet and drinking alcohol Take control of your health
within recommended levels are also likely to Acknowledgements:
l keeping your mind active and having Managing your health can reduce your risk
reduce your risk of developing dementia. The lifestyle messages on smoking, heart,
good social contact with family and of dementia. High blood pressure, obesity
friends Keep your mind active and type 2 diabetes are known risk factors losing weight and being active are adapted
for dementia. from prevention messaging produced in a
l taking control of your health Keeping your mind active could help delay collaboration between Poole Central locality
symptoms of dementia by several years. If The NHS Health Check is a health check-up and Public Health Dorset.PHE Dementia
l seeking treatment early for depression you are looking for ideas you could try: for adults in England aged 40-74 that do not resources including PHE and Alzheimer’s
already have diagnosed health conditions. Research UK booklet ‘The Power to Defeat
l Signing up for a class Dementia’
It can spot early signs and help you lower
LiveWell Dorset your chance of developing conditions like
l Reading the newspaper or a book Web: www.alzheimersresearchuk.org/wp-
There is a lot of information on the high blood pressure, heart disease, type 2 content/uploads/2015/01/RRD-0515-0517-
website below. l Doing a crossword or Sudoku diabetes or dementia. Risk-Reduction-Low-Res.pdf
web: www.livewelldorset.co.uk/ l Joining a book group For more information on health checks look An extensive overview of research on
at the Public Health Dorset website dementia prevention is included in the
The following section includes some more Social relationships are crucial for our
information on each of the modifiable risk Web: www.healthcheck.nhs.uk/ following journal article from the Lancet
wellbeing and a good social network can 2017.
factors for dementia. also help reduce your chance of developing New research suggests that hearing loss
Positive lifestyle changes mental health conditions and dementia. is a risk factor for dementia. The reason Web: www.thelancet.com/commissions/
Carers and those with physical and mental for this is not yet clear, and it is also not dementia2017
Whats good for your heart is good health conditions often feel socially isolated. clear whether correction measures such as
for your head. Reduce your risk of
hearing aids, can reduce this risk.
6 7
6 7
Section 2 Understanding Dementia Section 2 Understanding Dementia
Not drinking enough water throughout the What forms of dementia are there? How might having dementia affect me
day also can lead to confusion and memory or the person I care for?
Dementia is caused by a number of different
loss. types of diseases to the brain, including: People with dementia will sometimes forget
The NHS website has more information to do things or repeat tasks and may also
about dementia: l Alzheimer’s disease have trouble remembering names, dates or
everyday words.
www.nhs.uk/Conditions/dementia-guide/ l Fronto-temporal dementia
pages/dementia-choices.aspx Over time dementia can reduce people’s
l Vascular dementia abilities to carry out everyday tasks such as
Who is likely to develop dementia? washing, going to the toilet, getting dressed
It is more common in older people, but l Lewy body disease. and cooking or cleaning.
in some cases dementia can also affect The most common types of dementia are Not everyone with dementia will have all
people under 65. Alzheimer’s disease and vascular dementia. of these difficulties and every person will
However, it is not an inevitable part of They have similar symptoms but develop in experience them in their own way. Many
ageing; the vast majority of people stay different ways. Alzheimer’s Society has the people with dementia live happy and
mentally healthy. It is estimated that there following factsheets and guides: fulfilling lives for years.
are 850,000 people with dementia
in the UK. l The Dementia Guide
What support and services
l What is dementia? are available?
What are the early signs of dementia? What is Alzheimer’s disease? It is not easy to come to terms with either
Are you worried about your memory? l
The following signs could be the early having dementia or living/caring for
If you are worried because you, or someone What is vascular dementia? someone who has dementia, but there is
symptoms of dementia: l
you care for, is becoming confused and help and support available from a variety of
forgetful, you should visit your GP. l Struggling to remember recent l What is dementia with Lewy bodies? sources.
It is important to have a proper assessment events, but easily recalling things In Dorset, this is provided by a range of
because there are other conditions which that happened in the past l What is frontotemporal dementia?
agencies, including the NHS, Dorset County
may respond to medical treatment. Younger people with dementia. Council, Bournemouth Borough Council,
l Struggling to follow conversations or l
Spotting the signs of dementia early means Borough of Poole and community and
television programmes, losing interest in Tel: 0300 303 5933 or
the right treatment and support can be voluntary organisations.
things that you used to enjoy
given. Email: orders@alzheimers.org.uk to order Normally, the initial point of contact to
l Forgetting the names of friends or or log on to the website to download or access these services is your GP.
everyday objects print. There are also audio versions online:
What is dementia? You might also find it useful to join a support
Web: www.alzheimers.org.uk/factsheets group for people with dementia.
Dementia is not a single illness but a group l Repeating things or losing the thread of
of symptoms caused by damage to the what’s being said You can meet people who are going through
brain. Can dementia be treated? similar experiences, get advice on coping
l Having problems thinking or reasoning with dementia, share stories and make new
Becoming forgetful does not necessarily Dementia is a progressive illness and
Feeling anxious, depressed or angry although there is no cure, treatments can friends.
mean that someone has dementia. l
about memory loss slow the progression of the disease.
Memory loss can be a normal part of ageing
and it can also be a sign of depression or l Feeling confused even when in a familiar Dementia is a life-limiting condition but
stress. environment. people often live with the disease for many
years.
8 99
Section 2 Understanding Dementia Section 2 Understanding Dementia
Memory Gateway Memory Support and Advisory Service l Write reminders – to lock the door at
night, turn the gas off and put the rubbish
Memory services for people living in Dorset This service is run by Alzheimer’s Society out on a certain day
providing help and support for you and your who support people with memory loss and
family to maintain choice, independence, dementia, and their carers by providing l Focus on what you can do rather than
and control over your life if you are worried information, advice, guidance and what you can’t
about your memory, in need of a memory signposting.
assessment or living with dementia. Contact Tel: 0300 123 1916 l Carry a card which tells people that
the Memory Support and Advisory Service you have dementia, this can be useful if
for help and more information. Email: Dorset@alzheimers.org.uk you get into a difficult situation and
What to expect from a diagnosis Some useful practical tips need someone to help you - include the
telephone number of someone you trust
Memory advisors will be your first point These are some tips that people with who can be called if necessary
of contact when you are referred to the dementia may find helpful:
Memory Gateway. l Get to know as much about dementia
l Keep a notebook or diary for things as you can - this pack gives some basic
They provide expert guidance and support such as appointments, people’s names,
to people concerned about their memory information and includes details of
telephone numbers, to-do lists and organisations where you can get
and support to people who have been They will ask you questions about your thoughts and ideas
diagnosed with dementia their carers and further information.
memory concerns, health and medication
families. and you will be asked to complete some l Keep important items like money, glasses
The Memory Advisor will see you at home memory exercises. and keys in the same place USEFUL CONTACTS
and provide screening for you. You may The doctor will explore with you possible Age UK
l Follow a daily routine; this can stimulate
then need to go to the next phase of the diagnosis and what treatment and support the memory and help feelings of calm Tel: 0800 678 1174 (advice line)
pathway the Memory Assessment Service. is best for you. and balance
If not you will be referred back to your The memory advisor will support you Web: www.ageuk.org.uk
GP.There are many causes of memory loss throughout your journey towards getting a l Put labels on doors and cupboards
Alzheimer’s Society
including dementia, strokes, depression and diagnosis of your memory problems.
other mental health problems. l Place important numbers such as family, Offers support and advice, services and
This will help you and your family gain a friends, doctor and care staff by the activities including Singing for the Brain and
The Memory Assessment Service further understanding of your diagnosis and phone where they can be seen easily Memory Cafés.
Provides assessments for people with a signpost you to relevant services to support Tel: 0300 222 11 22
memory problem and diagnoses the causes you and your carers. l Put a note on the back of the door as a
of memory problems. reminder to take keys Web: www.alzheimers.org.uk
If you are prescribed medication due to your
The service offers treatment and advice and diagnosis you will receive support from the l Label family photographs both on display Help and Care
signposts to other services that can provide memory assessment nurses, occupational and in albums Local charity providing a range of services
support. therapists and psychiatrists who will review including information and advice, carers’
your medication for a period of time to l Pin a weekly timetable to the wall services and one-to-one support.
The team is made up of Memory ensure it is working for you.
Assessment Nurses, Occupational l Mark a calendar with the date, or get Tel: 0300 111 3303
Therapists and Psychiatrists. In most cases an electronic calendar that changes
you will have an assessment with a nurse or Email: contact@helpandcare.org.uk
automatically
occupational therapist. Web: www.helpandcare.org.uk
10 11
Section 3 Financial and Legal Help Section 3 Financial and Legal Help
Planning ahead USEFUL CONTACTS Failure to do so could lead to a fine of up to Call 0300 303 5933 to order or log on to the
It is important that people with dementia £1000. Notification of the diagnosis should website to download or print. See page 45
Advocacy be sent with the person’s full contact details
and memory loss organise their financial for more general information.
and legal affairs while they are still able to Advocacy is speaking up for, or acting on to the Drivers Medical Group.Car insurance
behalf of, yourself or another person. It can companies should be informed, as their Law Society
do so. This ensures that their affairs will
be set up in a way that they have chosen. enable people to take more responsibility policy may become invalid. Represents solicitors in England and Wales,
A Lasting Power of Attorney (LPA) allows and control for decisions affecting their When they become unsafe on the road, a providing details of law firms and solicitors
you to appoint another person (an attorney) lives. If someone lacks decision-making person with dementia must stop driving. and information about legal specialties and
to make decisions about your health and capacity and has no one to speak for them, Driving assessments are available via an fees, as well as tips about what to ask and
personal welfare and/or your property and they have a legal right to support from a assessment centre if necessary. Further what to expect from a solicitor.
financial affairs. qualified independent advocate (IMCA). information from the Drivers Medical Group, Tel: 020 7320 5650 (general enquiries)
An IMCA can help protect a person’s rights Driver and Vehicle Licensing Agency (DLVA)
Lasting Power of Attorney (LPA) has when decisions are made about their long- Web: www.lawsociety.org.uk
replaced the Enduring Power of Attorney term care and major medical treatment. Tel: 0300 790 6806
(EPA) which only covered decisions about Memory Support and Advisory Service
Advocacy helps people with dementia to: Web: www.gov.uk/contact-the-dvla
property and financial affairs. If an EPA was Run by Alzheimer’s Society - supports
made before 1 October 2007 it is still valid, l Make clear their own views and wishes Dorset Advocacy people with dementia and memory loss
but it does not apply to health and personal and their carers by providing information,
Provides an advocacy service to older
welfare issues. l Express and present their views advice, guidance and signposting.
people. Will also provide further information
effectively and faithfully
about IMCA. Tel: 0300 123 1916
Lasting Power of Attorney l Obtain independent and accurate Tel: 01305 251033 Email: Dorset@alzheimers.org.uk
Property and Affairs information
Email: enquiries@dorsetadvocacy.co.uk Mind Legal Advice Service
This enables an attorney to make decisions l Negotiate and resolve conflict. Web: www.dorsetadvocacy.co.uk/ Tel: 0300 466 6463
on your behalf about your property and Citizens Advice Bureau Memory Support and Advisory Service Email: legal@mind.org.uk
affairs at a time when you are no longer
able, or lack the mental capacity, to make Provides advice about a wide range of Run by Alzheimer’s Society - supports Web: www.mind.org.uk
those decisions yourself. topics to include information about legal people with memory loss and dementia, and
aspects of health and care. Office of the Public Guardian
their carers by providing information, advice,
This could include paying bills, collecting
Dorset: 0344 245 1291 guidance and signposting. Provides legal information and general
your income and selling your house. It can
advice on mental health-related law such as
only be used once it has been registered at Web: www.citizensadvice.org.uk Tel: 0300 1231916
mental capacity and community care.
the Office of the Public Guardian. Email: Dorset@alzheimers.org.uk
Poole and Bournemouth: 03444 111 444 Tel: 0300 456 0300
Personal Welfare Web: www.bournemouthcab.co.uk The following Alzheimer’s Society
Email: customerservices@
This enables an attorney to make decisions Community Legal Advice factsheets may be useful:
publicguardian.gsi.gov.uk
on your behalf about your personal welfare
i.e. where you live. It can include the power A free and confidential service paid for by l Financial and Legal Affairs Web: www.gov.uk
for the attorney to give or refuse consent Legal Aid and set up to help people tackle
their legal problems. l Mental Capacity Act 2005 Welfare Benefits
to medical treatment if this power has been
expressly given in the LPA. Tel: 0345 345 4 345 Make sure the person with dementia and
l Benefits their carer receive the benefits to which
A personal welfare LPA can only be used Web: www.gov.uk/civil-legal-advice they are entitled. These include possible
once it has been registered at the l Enduring Power of Attorney and Lasting
Driving Power of Attorney reductions in council tax payments.
Office of the Public Guardian and
you have become mentally incapable People with dementia may be able to Web: www.gov.uk/browse/benefits
of making decisions about your own continue driving for some time but they l Driving and Dementia
welfare. must, by law, inform the DVLA if they wish
l Council Tax.
to continue.
12 13
Section 4 Staying Healthy Section 4 Staying Healthy
Further information and advice is available Smoking
on the following website: www.dorsetforyou. Smoking can cause a fire risk, as some
gov.uk/nutritional-care-strategy people with dementia have been known
Meal delivery (Meals on Wheels) to simply forget to extinguish a cigarette
A number of suppliers will deliver hot, properly. If they do smoke try to make it as
chilled or frozen meals directly to your door. safe as possible, for example, by replacing
matches with disposable lighters. Contact
You can find out more about meal providers Dorset SmokeStop for support and advice
in your local area online: about giving up smoking and details of
Web: www.mylifemycare.com/directory- sessions held in your local area:
of-meal-providers Tel: 0800 00 76653
Or contact: Email: admin@dorsetsmokestop.co.uk
When someone has dementia, it is Dorset Dorset Web: www.livewelldorset.co.uk/content/
important that they remain as fit and Tel: 01305 221016 ouk-dorsetco/livewelldorset/en.html
Tel: 01305 221016
healthy as possible – both physically and If you are worried about fire risks generally,
mentally. Email: adultaccess@dorsetcc.gov.uk Email: adultaccess@dorsetcc.gov.uk
Bournemouth Safe and Independent Living (SAIL)
Exercise Web: www.dorsetforyou.gov.uk
Tel: 01202 454979 Provide free Home Safety Checks and can
Everyone needs some form of regular Bournemouth fit free smoke detectors. You can complete
exercise which can: Tel: 01202 454979 Email: caredirect@bournemouth.gov.uk a SAIL form online or over the telephone
Poole with Age UK Dorchester.
l Encourage mobility and independence Email: caredirect@bournemouth.gov.uk
Tel: 01202 633902 Tel: 01305 269444
l Improve circulation and help prevent Web: www.bournemouth.gov.uk
Email: sshelpdesk@poole.gov.uk Email: info@ageukdorchester.org.uk
stiffness and muscle wasting Poole
Drinking alcohol Web: www.mylifemycare.com/Safe-and-
Aid relaxation, promote a sense of calm, Tel: 01202 633902
l independent-living
and help ensure a good night’s sleep Email: sshelpdesk@poole.gov.uk Enjoying a drink in company can be a
pleasant way to relax. However, people with
Reduce anxiety, stress and depression Web: www.poole.gov.uk dementia can become more confused.
l Sleeping well
l Remaining mobile. Alcohol also doesn’t mix well with certain Dementia can cause difficulties in getting to
Eating and drinking well medicines. If in doubt, get further advice sleep. People can become confused about
If someone becomes unsteady on their feet, from your GP. night and day, and may get up in the middle
an occupational therapist should be able to Eating too little or missing out on essential
nutrients will reduce resistance to illness of the night, thinking that it is morning.
provide information on aids and equipment, Things that can help:
such as grab rails, to help them move and can make someone with dementia Hearing problems
around. feel more confused. If someone refuses to
In people with dementia, poor hearing can l Limiting daytime naps and offering a
eat a balanced diet, the GP may suggest
They can also give advice on how you add to feelings of confusion and isolation. If range of stimulating activities
alternatives, or may prescribe vitamins or
can help the person experiencing balance supplements. someone seems to have a hearing problem,
problems while not injuring yourself. ask the GP for a referral for a hearing test. l Reducing fluid intake in the evening and
It is also important to drink enough The test and hearing aids, if required, are avoiding stimulating drinks such as tea
More information about occupational fluids. Dehydration is a health risk and and coffee
therapy is on page 20. free on the NHS.
can increase confusion in someone with
dementia. l Taking some form of exercise during the
Contact your local occupational therapy
day.
team as follows:
14
14 15
15
Section 4 Staying Healthy Section 4 Staying Healthy
Good eyesight Safe and Independent Living (SAIL) The Equip For Living service can loan l Drug treatments for Alzheimer’s disease
Problems with sight can increase confusion SAIL offers Dorset residents a wide range equipment following an Individual
in people with dementia and can make of FREE support, services or information to assessment of your clinical needs. l Dementia – drugs used to relieve
it harder for them to recognise people help keep people safe and independent in Equipment is supplied to help you cope with depression and behavioural symptoms
or objects. Optometrists have special their own homes. The type of help available a diagnosed condition or to support you to
techniques for assessing sight, even for includes: remain independent. If you are ineligible to l Adaptations, improvements and repairs
people in the later stages of dementia. receive loan equipment you can get advice to the home
l Fitting free smoke detectors and having a on purchasing equipment that may help you
If someone with dementia has sight home safety check l Equipment to help with disability
with your daily living needs.
problems, you may need to tactfully remind
them to wear their glasses and check that l A home energy check and information Tel: 0344 893 63 64 l Depression
their lenses are clean. about grants for insulation Email: Enquiries@EquipforLiving.nrs-uk. l Dental care and dementia
net
l Benefit checks to ensure that people are l Moving and Walking About
Managing other long term health receiving everything they are entitled to
conditions Preventing falls l Eating and Drinking
As well as dementia, there may also l Debt advice
Improving safety in the home can help Pressure Sores
be another long-term condition such as l Information about local social activities prevent people from having falls and
l
arthritis, asthma, diabetes, epilepsy or high such as lunch clubs, befriending and injuring themselves, whilst allowing them to
blood pressure. l Hallucinations in people with dementia
volunteering continue to live independently.
My Health My Way is a free support service Clearing away clutter, ensuring floors and l Staying Healthy
provided by the NHS to help you develop l Support to stay healthy including falls
prevention and help to stop smoking carpets are safe, making sure the home is Unusual Behaviour.
the confidence, knowledge and skills well lit and warm and installing handrails
l
to tackle symptoms such as immobility, where necessary are all useful suggestions Tel: 0300 303 5933 or
breathlessness, anxiety or daily pain. More l Equipment and advice for those with
sight and/or hearing problems for improving safety. Email: orders@alzheimers.org.uk to order
information about the service and how to
register can be found at: Taking steps to improve and maintain your or log on to the website to download or print.
l Maintaining your home. health and general wellbeing is an important
Tel: 0303 303 0153 There are also audio versions online:
You can complete a SAIL form online or aspect of falls prevention. Remaining active,
Web: www.myhealthdorset.org.uk over the telephone with Age UK Dorchester. eating well, drinking enough fluids, paying www.alzheimers.org.uk/factsheets
attention to foot problems and wearing Please see page 45 for more information.
Tel: 01305 269444
properly fitting shoes and slippers can
Hospital stays Email: info@ageukdorchester.org.uk contribute to avoiding falls. Contact Safe
Hospital stays can be frightening for Web: www.mylifemycare.com/safe-and- and Independent Living (SAIL) if you would Unusual behaviour
someone with dementia and can make them independent-living like further help and advice.
People with dementia may develop
more confused than usual. There is a range of suppliers of equipment symptoms including restlessness,
It is important to let hospital staff know if to help with every day living, remaining Depression and anxiety delusions, hallucinations, apathy and
somebody has dementia as it may affect the mobile and staying independent. Please sleep disturbances. Their behaviour can
Depression and dementia share many be confusing or difficult to deal with and
type or nature of their medical treatment. look at website:
of the same symptoms. This can make it this could leave you feeling stressed or
It can be helpful to complete a ‘This is Me’ www.mylifemycare.com/directory-of- difficult to identify depression in people with helpless.
form to hand to hospital staff. See page 37 Equipment dementia.The following Alzheimer’s Society
for more details. The Alzheimer’s Society factsheets may be useful:
has more information about hospital stays.
Tel: 0300 222 11 22
Web: www.alzheimers.org.uk
16 17
Section 4 Staying Healthy Section 4 Staying Healthy
Alzheimer’s Society have produced a Community Mental Health Teams
number of leaflets which may help. for Older People
Factsheets are also available about drugs The Community Mental Health Teams for older
that can be used to treat these symptoms if people (CMHT-OP) help people who have a
non-drug treatments have not worked. mental health problem and live in their home
or a care home.
Web: www.alzheimers.org.uk/info/20162/
drugs/105/drug_treatments_for_ The team includes occupational therapists,
alzheimers_disease/2 mental health nurses and support workers.
The service is for people aged 65 or over but
the team does see people of any age suffering
USEFUL CONTACTS from memory loss or dementia.
Steps 2 Wellbeing You can contact the team yourself according
This service provides assessment and to where you live or be referred by a GP,
treatment for common mental health social worker or district nurse.
problems such as depression, anxiety, Web: www.dorsethealthcare.nhs.uk
obsessive compulsive disorder, phobias
and post-traumatic stress disorder across Web: www.dorsetmentalhealthforum.org.uk
Dorset. Treatments include individual and Blandford Shaftesbury information, advice, guidance and
group therapy, self-help materials and Melbury Unit, Westminster Hospital signposting.
signposting to other services. Blandford Community Hospital
Tel: 01258 394045 Tel: 01747 851625 Tel: 0300 1231916
The services are provided in GP surgeries Sherborne Email: dorset@alzheimers.org.uk
and other venues. People can either be Bournemouth
referred by a professional or self-refer, Kings Park Hospital Yeatman Hospital Alzheimer’s Society
according to where you live: Tel: 01202 705609 Tel: 01935 815598
Offers support and advice, also offers
Web: www.steps2wellbeing.co.uk Bridport Weymouth & Portland services and activities including Singing for
Weymouth Community Hospital the Brain and Memory Cafés.
West Dorset: Bridport Community Hospital
Tel: 01308 426291 Tel: 01305 762505 National Helpline Tel: 0300 222 11 22
Tel: 01305 367051
Christchurch Wimborne & Purbeck Web: www.alzheimers.org.uk
North Dorset:
Fairmile House 15 Oakley Lane, Canford Magna Red Cross Medical Loan
Tel: 01305 367051 Tel: 01202 639560 Equipment Service
Tel: 01202 858158
Bournemouth and Christchurch: Provides short-term loan of equipment for
Dorchester
Tel: 0300 7900 542 Useful local organisations that offer those in need, which includes wheelchairs,
Atrium Health Centre high-back chairs, etc. Telephone for a full
Poole, Purbeck and East Dorset: Tel: 01305 250861 support for people with memory loss
and their carers. list of equipment available.
Tel: 0300 1231120 Ferndown & West Moors
Memory Support and Advisory Service Web: www.redcross.org.uk
Weymouth and Portland: 15 Oakley Lane, Canford Magna
This service is run by Alzheimer’s Society Bridport and Dorchester
Tel: 01305 367051 Tel: 01202 639560
who support people with memory loss and Tel: 01305 215951
Poole dementia, and their carers by providing
Poole
Alderney Hospital
Tel: 01202 305115 Tel: 01202 699453
18 19Section 4 Staying Healthy Section 5 Keeping Active
Occupational Therapy Independent Living People with memory loss problems and Dorset POPP Wayfinders
Occupational therapy teams can assess the There are two centres for independent dementia can continue to enjoy many
(Dorset County Council area only)
needs of the person for whom you care and living in Dorset, providing information and activities, both individually and with others.
arrange for suitable help to be provided. advice on a wide range of products to aid Remaining physically and mentally active Provide free, impartial and confidential
Contact the teams as follows: independent living. can help them focus on the positive and fun information and advice to people on a range
aspects of life. of issues including:
Dorset Products are available to test and
information and advice is given as to where There are numerous activities to get involved l Benefits
Tel: 01305 221016 in, for example:
you can purchase.
Email: adultaccess@dorsetcc.gov.uk l Social activities and learning
West Dorset l Interest groups opportunities
Web: www.dorsetforyou.gov.uk
Mi Life Greenwood Centre for Lunch groups
Bournemouth Independent Living
l l Community transport
Tel: 01202 454979 Maiden Castle Road, Dorchester DT1 2ER l Physical activities l Care agencies
Email: caredirect@bournemouth.gov.uk Open Monday to Thursday: 9am-4pm, Social groups and activities
l l Reliable traders
Web: www.bournemouth.gov.uk Friday: 9am-1pm.
Tel: 033 300 30010 l Memory Cafes and Singing for the Brain. l Keeping healthy
Poole
Email: milifegreenwood@ To find clubs and activities in your area:
Tel: 01202 633902 l Legal issues
millbrookhealthcare.co.uk Web: www.mylifemycare.com/directory
Email: sshelpdesk@poole.gov.uk Housing options
North Dorset Dorset l
Web: www.poole.gov.uk
Mi Life Blandford, Millennium House, Tel: 01305 221016 l Health care
Sunrise Business Park, Higher Shaftesbury Email: adultaccess@dorsetcc.gov.uk
Road, Blandford DT11 8ST l Safety and security.
Bournemouth Dorset POPP Wayfinders service is run by
Open Monday to Friday: 9am-5pm
Tel: 01202 454979 Help and Care.
Tel: 0333 777 3693
Email: caredirect@bournemouth.gov.uk Tel: 01305 548111
Email: dorsetHIAcontactus@
millbrookhealthcare.co.uk Poole Email: poppadmin@helpandcare.org.uk
Tel: 01202 633902 Web: mylifemycare.com/directory-of-
Email: sshelpdesk@poole.gov.uk wayfinders
Dorset Libraries
Libraries are free to join and use and give
you access to wide collection of books,
films and music. Items can be renewed and
reserved online.
20 21Section 5 Keeping Active Section 5 Keeping Active
Lunch clubs Stepping into Nature is working to improve
For information on groups in your area, health and wellbeing for Dorset’s older
contact: people, those living with mild to moderate
dementia and their carers.
Web: www.mylifemycare.com/directory-
of-lunch-clubs By providing sensory activities in Dorset’s
landscape for people to experience a
Dorset personal and emotional connection to
Tel: 01305 221016 nature.
Email: adultaccess@dorsetcc.gov.uk Stepping into Nature is funded by the
National Lottery through the Big Lottery
Bournemouth Fund.
Tel: 01202 454979 Web: www.dorsetaonb.org.uk/our-work/
Email: caredirect@bournemouth.gov.uk health-and-wellbeing
Poole Facebook: www.facebook.com/
stepin2nature
Tel: 01202 633902
Twitter: www.twitter/stepin2nature
Email: sshelpdesk@poole.gov.uk
Social clubs and activities Groups for people with early onset Memory Cafés
Physical activities
There are lots of different clubs and dementia The café is a place for people with dementia
Leisure centres activities across Dorset. For more There are groups for people with dementia and their carers to meet others in a friendly,
There are numerous leisure centres across information about what activities are taking under the age of 70 and their carers run by informal environment over a cup of tea and
the county of Dorset, which includes place near you: the Alzheimer’s Society. cake, with optional activities and talks.
Bournemouth and Poole, offering a wide Web: www.mylifemycare.com/directory-
variety of leisure and sports activities such Tel: 01202 764352 Staff are available to provide information
of-day-opportunities-and-activities and support.
as dementia friendly swimming, please A carer support group for people caring for
contact your local leisure centre to find out Dorset someone under the age of 65 years with For details of your nearest group call
more. Tel: 01305 221016 a diagnosis of dementia meets every two Alzheimer’s Society on
Healthy walks Email: adultaccess@dorsetcc.gov.uk months at the Haymoor Day Hospital in the Tel: 01202 764352 or look online:
grounds of Alderney Hospital.
Regular short guided health walks every Bournemouth Web: www.mylifemycare.com/directory-
week throughout Dorset, which includes Tel: Sue Mitchell, occupational of-day-opportunities-and-activities
Bournemouth and Poole, to help keep you Tel: 01202 454979 therapist, 01202 705568
fit and healthy. All walks are free. Singing for the Brain
Email: caredirect@bournemouth.gov.uk
Web: www.dorsetforyou.gov.uk/ Singing for the Brain is a fun, stimulating
Poole Singing for the Brain and Memory Cafés
healthwalks and social activity for people in the early
Tel: 01202 633902 If you are affected by dementia or care for to moderate stages of dementia and their
Web: www.walkingforhealth.org.uk someone with dementia and would like to carers.
Email: sshelpdesk@poole.gov.uk
meet others in a similar situation, you will Call Alzheimer’s Society on 01202 764352
be welcomed at the Alzheimer’s Society for details of your nearest group or look
groups and activities. online:
Web: www.mylifemycare.com/directory-
of-day-opportunities-and-activities
22 23Section 5 Keeping Active Section 5 Keeping Active
Melodies for Memories The Countrymen’s Club
Informal and fun music groups across The Countrymen’s Club runs programmes
Dorset run by Age UK for anyone who for those aged 50+ from Rylands Farm and
enjoys music and is affected by memory also there is a separate club for their carers.
loss. As the session content is led by the
Web: www.mylifemycare.com/directory- Countrymen it is a varied programme but it
of-day-opportunities-and-activities always involves time outside in the fresh air
Dorset – come rain or shine!
Tel: 01305 221016 The project is open to all, but is designed
to address rural isolation and meet the
Email: adultaccess@dorsetcc.gov.uk needs of those with lifelong conditions who
Bournemouth find it difficult to socialise & access the
countryside or work activity.
Tel: 01202 454979
Email: caredirect@bournemouth.gov.uk
Rylands Farm
Poole Boyshill Drove, Holnest,
Tel: 01202 633902 Sherborne
Dorset DT9 5PS
Email: sshelpdesk@poole.gov.uk
Tel: 01963 210703
Web:
Arts 4 Dementia
www.futureroots.net/who-we-help/the-
Gives information on arts events and countrymens-club/
dementia friendly arts and heritage venues
available locally for people with dementia
and their families in the community.
Tel: For more information, call Veronica
Franklin Gould on 07713 636381 or
Email: veronica@arts4dementia.org.uk
Web: www.arts4dementia.org.uk/
24 25
24 25Local services offering
Section 5 Keeping Active Section 6 care and support
As well as health and social care online and bid for properties you would like
information and support, practical help can to be considered for.
make all the difference to the person with Web: www.dorsethomechoice.org
dementia and their carers. For example,
you can get help with the following: Bournemouth
Tel: 01202 451467
l Household tasks such as shopping, odd
jobs around the house and gardening Christchurch
l Equipment and aids to make life Tel: 01202 795213
easier and which can help to remain East Dorset
independent Tel: 01202 795213
l Community transport to help you get to North Dorset
appointments or social and leisure
Tel: 01258 454111
activities
Poole
l Opportunities to look at alternative
Tel: 01202 633804
housing to suit your needs.
Purbeck
Tel: 01929 557370
Accommodation services
West Dorset
Dorset Accessible Homes Service
Tel: 01305 251010
Dorset County Council area only.
Weymouth and Portland
Day Centres Dorset has a number of day centres in Dorset Accessible Homes Service offers
towns and villages throughout the county. free information, advice and support Tel: 01305 838000
Day centres provide support to enable
to anybody who needs it. The service
people to live as independent and fulfilling Web: www.mylifemycare.com/directory- provides:
a life as possible and also to give carers a of-day-opportunities-and-activities Aids and equipment
break. l Adapting and repairing your home
Dorset Help and Care Handiworks
They are run by qualified and experienced
staff and provide a number of activities, Tel: 01305 221016 l Helping to keep your home safe Handiworks is a low-cost home repairs
intended to: Email: adultaccess@dorsetcc.gov.uk service for people over 18 and their carers
l Exploring your housing options living in Bournemouth, Poole, Christchurch,
l Help you gain the practical skills needed Bournemouth East Dorset and Purbeck.
l Helping you access other local services
for independent living, such as cooking Tel: 01202 454979 For an annual fee of around £30 and a low
and laundry Checking whether you are entitled to any hourly rate, membership of the scheme
Email: caredirect@bournemouth.gov.uk l
financial help. provides residents with reliable help with
l Give you advice on a range of subjects Poole
Tel: 0333 00 300 10 minor DIY jobs around the home and takes
including opportunities to try out
Tel: 01202 633902 the worry out of finding reliable contractors.
equipment to help with daily living tasks Web: dorsetaccessiblehomes.co.uk/
Email: sshelpdesk@poole.gov.uk Tel: 0300 111 3303
l Provide gentle exercise and help with Dorset Home Choice
mobility Email: contact@helpandcare.org.uk
Dorset Home Choice is the housing register
for the whole of Dorset. You can register Web: www.helpandcare.org.uk
l Provide social activities such as craft
and hobbies, games, outings and
entertainment.
26 27Local services offering Local services offering
Section 6 care and support Section 6 care and support
Handy Van Service North Dorset Blue Badge Scheme
The Handy Van service enables people Mi Life Blandford, Millennium House, The Disabled Parking (Blue Badge) scheme
aged over 60 in Bournemouth and Poole Sunrise Business Park, Higher Shaftesbury is a national arrangement of parking
to get minor repairs, security measures Road, Blandford DT11 8ST concessions for people with severe walking
and smaller adaptations carried out in Open Monday to Friday: 9am-5pm difficulties, who travel either as drivers or
their homes. Depending on the person’s passengers. www.gov.uk/blue-badge-
individual circumstances there may be a Tel: 0333 777 3693 scheme-information-council
charge for materials or labour or both. Email: dorsetHIAcontactus@ Dorset
East Boro Housing Trust millbrookhealthcare.co.uk
Tel: 01305 224321
Tel: 01202 883503 Email: parkingbadges@dorsetcc.gov.uk
Email: handyvan@ebht.org.uk Personal care in the home
Apply online: www.dorsetforyou.gov.uk/
Web: www.ebht.org.uk Personal care means getting help with your blue-badge
daily routine from getting up in the morning
Red Cross Medical Loan Equipment through to going to bed at night. Some of Bournemouth
Service the things personal care can help you with Tel: 01202 458744
Community transport
Provides short-term loan of equipment for include: Email: caredirect@bournemouth.gov.uk
those in need, which includes wheelchairs, Community Transport is complementary
high-back chairs, etc. Telephone for a full l Dressing and undressing to public transport and aims to work with Apply online: www.gov.uk/apply-blue-
list of equipment available: commercial operators, feeding into main badge
l Washing, showering and bathing routes as well as providing door-to-door
Web: www.redcross.org.uk Poole
services for mobility impaired passengers.
Bridport and Dorchester l Using the toilet Tel: 01202 633605
You can find details of your local schemes
Tel: 01305 215951 l Food shopping and cooking. online or by telephone. Email: bluebadges@poole.gov.uk
Poole A care agency can arrange for a care Web: www.mylifemycare.com/directory- Apply online: www.gov.uk/apply-blue-
assistant to visit you at home to help for a of-transport badge
Tel: 01202 699453
few hours a week or more. You can also
employ a care assistant to live in your home Dorset
as a full time carer. To find a care agency: Dorset County Council produces a directory National key scheme for toilets
Independent living
Web: www.mylifemycare.com/directory- of voluntary car schemes, dial-a-ride and This scheme offers disabled people access
There are two centres for independent other community transport initiatives. to about 9,000 locked public toilets across
living in Dorset, providing information and of-home-care
Tel: 01305 221053 the UK.
advice on a wide range of products to aid Dorset
independent living.Products are available to Email: adultaccess@dorsetcc.gov.uk You can buy a key for around £4.50
test and information and advice is given as Tel: 01305 221016 (including postage and packaging) from
Email: adultaccess@dorsetcc.gov.uk Web: www.dorsetforyou.gov.uk/travel- Disability Rights UK.
to where you can purchase.
dorset/bus/community-transport
West Dorset Bournemouth Visit the online shop at:
Bournemouth www.disabilityrightsuk.org/ or call
Mi Life Greenwood Centre for Independent Tel: 01202 454979 020 7250 8191 or from some local Tourist
Tel: 01202 451451
Living Maiden Castle Road, Dorchester Email: caredirect@bournemouth.gov.uk Information Centres.
DT1 2ER. Open Monday to Thursday: 9am- Email: caredirect@bournemouth.gov.uk
4pm, Friday: 9am-1pm. Poole The Dorset Loo Guide gives a
Poole
Tel: 01202 633902 comprehensive list of disabled toilet facilities
Tel: 033 300 30010 Tel: 01202 633902 throughout the county and is also available
Email: milifegreenwood@ Email: sshelpdesk@poole.gov.uk from some Tourist Information Centres.
Email: sshelpdesk@poole.gov.uk
millbrookhealthcare.co.uk
28 29Local services offering
Section 6 care and support Section 7 Support for carers
USEFUL CONTACTS
l Housing options Your rights as a carer
Age UK
l Health care As a carer you have the right to:
Tel: 0800 678 1174 (Advice Line)
Email: contact@ageuk.org.uk l Safety and security. l A carer’s assessment
Web: www.ageuk.org.uk Dorset POPP Wayfinders service is run by l Have your views taken into consideration
Help and Care. by social services when they are
Alzheimer’s Society
Tel: 01305 548111 deciding how best to provide for the
Offer support and advice, also offers person you care for.
services and activities including Singing for Email: poppadmin@helpandcare.org.uk
the Brain and Memory Cafés. You may also have the right to:
Web: www.mylifemycare.com/directory-
The Alzheimer’s Society helpcard is for of-wayfinders l Request flexible working from your
people with dementia to use and carry Help and Care also provides a range of employer
with them, to maintain their independence. other services including information and
To obtain a Helpcard Pack containing l Receive financial support through
advice and one-to-one support.
copies of the helpcard, a plastic wallet and Carer’s Allowance
information: Tel: 0300 111 3303 (Helpline)
l Assistance from social services
Tel: 0300 303 5933 or Email: contact@helpandcare.org.uk
Email: orders@alzheimers.org.uk to order Web: www.helpandcare.org.uk l Respite care to give you a break.
or log on to the website to download or Memory Gateway
print. Carer’s assessment
Memory services for people living in Dorset
There are also audio versions online: providing help and support for you and your Carers can request an assessment by
web: www.alzheimers.org.uk/factsheets family to maintain choice, independence, contacting:
and control over your life if you are worried
Dorset POPP Wayfinders about your memory, in need of a memory Bournemouth
(Dorset County Council area only) assessment or living with dementia. Contact Tel: 01202 454979
the Memory Support and Advisory Service
Provide free, impartial and confidential for help and more information. Complete online: www.mylifemycare.
information and advice to people on a range A carer is someone of any age who com/support-and-services-for-carers/
of issues including: Memory Support and Advisory Service provides unpaid support to family or friends assessment
who could not manage without this help.
Run by Alzheimer’s Society. Supports Poole
l Benefits people with memory loss and dementia, This may be physical, emotional or social
and their carers by providing information, care. It may involve a lot of daily input or Tel: 01202 633902
l Social activities and learning
advice, guidance and signposting. more occasional help. Dorset
opportunities
Tel: 0300 123 1916 Caring for a friend, partner or relative can Tel: 01305 221016
l Community transport be a rewarding and fulfilling experience, but
Email: Dorset@alzheimers.org.uk it is also a big undertaking and can leave Complete online: www.mylifemycare.
l Care agencies My Life My Care you feeling tired and stressed, but there is com/support-and-services-for-carers/
support available. assessment
l Reliable traders Information and advice about care and
support for adults in Dorset, including You can find a wide range of information
l Keeping healthy Bournemouth and Poole. and advice for carers on My Life My
Web: mylifemycare.com/safe-and- Care: mylifemycare.com/safe-and-
l Legal issues independent-living
independent-living
30 31Section 7 Support for carers Section 7 Support for carers
An assessment will be undertaken by a Carer’s Allowance They may be run by national or local Oakley Friends (a carers’ group) are a
member of the Community Care Team or a organisations or local people who have the volunteer based group of carers of family
The Carer’s Allowance is a benefit to help
specialised caseworker and may lead to a direct experience of being a carer. and loved ones with dementia based in East
people who look after someone who is
support plan for the carer. If you would like to join a group but feel you Dorset. Their aim is to provide support and
disabled. You don’t have to be related to, or
can’t because of caring responsibility, talk to helpful advice to carers to enable them to
A carer’s assessment is a way of getting a live with, the person you care for.
your carers’ caseworker who will be able to cope with the difficult tasks ahead of them.
clear picture of the circumstances of a carer To find out who is eligible contact the
look at supporting you to do so. It offers emotional support and reduces
and the person they care for. Carer’s Allowance Unit: isolation for carers.
It looks at the difficulties and pressure both To find your nearest group:
Tel: 0345 608 4321 The group meets on the last Wednesday
are under and it acknowledges the help Web: www.mylifemycare.com/directory-
0345 604 5312 (Textphone) of each month at The Canford Magna
already received and looks at what help of-carers-support-groups Centre in Oakley Lane, Canford Magna, Nr
may be needed. Email: cau.customer-services@
Dorset Wimborne, Dorset.
It is not an assessment of how good you are dwp.gsi.gov.uk
Tel: 01305 221016 Tel: 01202 880114/ 690554/ 021705
at caring, but is about the support that may Web: www.gov.uk/carers-allowance
be available to help you in your role as a Email: adultaccess@dorsetcc.gov.uk Email: oakleycom@oakleyfriends.co.uk
carer. Web: www.oakleyfriends.co.uk
Bournemouth
Short Break Service
Tel: 01202 454979 Kings Park carers training for carers of
Support to carers The Short Break Service is available to family and loved ones with dementia
carers in Dorset who look after a friend or Email: caredirect@bournemouth.gov.uk is provided by Dorset HealthCare NHS
Support for carers is available from several relative with an illness or disability and who Poole Foundation Trust and is run over 10 weeks
sources. cannot be left alone. with three courses held per year.
Dorset Tel: 01202 633902
Help and Care manage the service and will Email: Sue.mitchell1@nhs.net
Help & Care on 0300 111 3303 organise a carer from a registered agency Email: sshelpdesk@poole.gov.uk
to stay with the person while you take a Tel: 01202 705568
Bournemouth or Poole break. Web: www.dorsethealthcare.nhs.uk
Carers Centre on 01202 458204 Carer group of loved ones with early onset
You will need a carer’s assessment to use dementia
this service.
A new carers group for carers of a Emotional support training for carers
Register as a carer with the council Please see page 31 for more information. person with a young onset dementia. This training is for carers of loved ones or
Registering as a carer with the council will It is going to be held once every two family members with dementia who would
give you access to a wide range of support, months on a Saturday. Contact Sue like to learn how to manage stress, gain
Carers’ groups Mitchell, occupational therapist, for further
advice and information. wellbeing advice and know how to look after
When you are caring for someone, life can information: themselves to cope with the demands of
You should register with the council sometimes feel like a constant battle and
responsible for the person you are caring Older Persons Mental Health Services caring.
carers can feel exhausted, worried, upset
for (even if this is not your local council). and isolated. Tel: 01202 705568 The training explains dementia from
Dorset diagnosis, the different types and stages,
There are a number of carers groups Mob: 07796272614 and behaviours and how to manage these
Tel: 01305 221016 available that can help, meeting regularly, Email: sue.mitchell1@nhs.net and how to prevent a crisis.
Register online: www.mylifemycare. some weekly, fortnightly or monthly.
Web: www.dorsethealthcare.nhs.uk To find out more about the training courses
com/support-and-services-for-carers/ Many offer a varied programme of events, please contact:
registration which may include speakers, leisure and
health activities and outings. Tel: 01202 305093
Bournemouth or Poole Carers’ training
Email: w.merrell@nhs.net
Tel: 01202 458204 If you are a carer, you may find it useful to
attend a carers’ training course. Web: www.dorsethealthcare.nhs.uk
Register online: www.crispweb.org
32 33Section 7 Support for carers Section 8 Adult care and support
Carers in crisis Carers UK
If, due to an emergency or accident, you Provides information and support for carers
were unable to provide the usual care to the including information about benefits, carer’s
person you are caring for, Carers in Crisis assessments and employment rights.If
can help.More information is available from: English is not your first language Careline
will provide an interpreter. Advisers can also
Dorset be contacted through typetalk.
Tel: 01305 221016 Tel: 0808 808 7777
Apply online: www.mylifemycare.com/ Web: www.carersuk.org
support-and-services-for-carers/carers-
in-crisis Citizens Advice
Poole National network of free advice centres
offering confidential and independent
Tel: 01202 633902 advice, face-to-face or by telephone.
Email: sshelpdesk@poole.gov.uk Tel: 0344 245 1291 (Dorset AdviceLine)
Bournemouth Web: www.citizensadvice.org.uk (self-
Tel: 01202 458204 help website offering practical information) Providing care and support l Signposting to alternative equipment
See page 45 for further information and suppliers, benefits advice and other
People with or without dementia and their services
local numbers. carers sometimes need care and support.
USEFUL CONTACTS
Carers Trust In Dorset this is provided by a range of l Minor adaptations to improve access to
Age UK areas of your home, such as hand rails
The Carers Trust works to improve the agencies including the NHS, Adult Social
Tel: 0800 678 1174 (advice line) Care and community and voluntary and ramps, up to £1000
support services and recognition of carers.
Web: www.ageuk.org.uk Provides information, support services and organisations.
l Recommendations for major adaptations
Alzheimer’s Society practical help. Adult Social Care can provide help and to improve access to areas of your home,
Tel: 0300 772 9600 advice on the following services and also act such as stair lifts or wet rooms - advice
National Dementia Helpline as a referral to other organisations. and assistance can be given about
Tel: 0300 222 11 22 Email: info@carers.org
Occupational Therapy funding
The following factsheets may be useful: Web: www.carers.org
Occupational Therapists (OTs) offer help l Assistance in your discharge from
Help and Care and advice to people who are unable to do hospital.
l Respite Care
Provides advice and support to carers on a everyday tasks due to physical illness, long-
term disability, learning disability or issues Reablement
l Dealing with guilt wide range of issues.
associated with ageing. They will help you If you have had an illness, accident or just
Tel: 0300 111 3303 (Helpline) to be as independent as possible and to come home from hospital, you might find
l Looking after yourself.
Email: contact@helpandcare.org.uk reduce obstacles within your environment. it difficult to look after yourself. You might
Tel: 0300 303 5933 or Services available include: not feel strong enough to cope or you may
NHS Carers Direct
Email: orders@alzheimers.org.uk to order simply have lost confidence.
or log on to the website to download or Provides help and support if you want to l Free loan of equipment such as
talk to someone about your caring role and commodes, perching stools and items to Reablement is a short period of intensive
print. There are also audio versions online: support in your home. Staff will work with
the options available to you. raise the height of a chair or bed
Web: www.alzheimers.org.uk/factsheets you to help you regain old skills or develop
It offers free confidential information and l Advice and equipment to help you new ones.
advice for carers by email or phone. transfer from a bed to a chair or to get in
Tel: 0300 123 1053 and out of the bath
Web: www.nhs.uk/Carersdirect
34 35You can also read
