M3 junction 9 improvements scheme Public consultation Have your say July 2019 - Citizen Space

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M3 junction 9 improvements scheme Public consultation Have your say July 2019 - Citizen Space
M3 junction 9
improvements scheme
    Public consultation
        Have your say
              July 2019
M3 junction 9 improvements scheme Public consultation Have your say July 2019 - Citizen Space
M3 junction 9 • improvement scheme                                                                                                                                               M3 junction 9 • improvement scheme

    Investing in your roads                               How to respond                                        Public consultation exhibitions
    At Highways England we believe in a connected         The public consultation will run for eight            One of the best ways to find out more about our         to find out more about the scheme and speak to
    country and our network makes these connections       weeks, from 2 July to 27 August 2019 and              proposals and have your say is to come to one of        members of the project team who will be happy to
    happen. We strive to improve our major roads          we’d like to hear what you think. Please share with   our public consultation exhibitions. You will be able   answer any questions you may have.
    and motorways – engineering the future to keep        us any ideas, local knowledge or concerns you
    people moving today and moving better tomorrow.       may have. Information on our proposals will be         Date                  Time                         Location                  Address
    We want to make sure all our major roads are          available at our public consultation exhibitions,
    more dependable, durable and, most importantly,       or alternatively, you can view all the consultation    Saturday                                           Winchester                The Broadway
                                                                                                                                       10.30am – 4.30pm
                                                                                                                 6 July 2019                                        Guildhall                 Winchester, SO23 9GH
    safe. That’s why we’re delivering £15 billion of      materials on our webpage at:
    investment on our network – the largest investment                                                           Wednesday                                          Winchester                The Broadway
                                                          https://highwaysengland.citizenspace.com/he/m3-                              2pm – 8pm
    in a generation. Improvements to junction 9 are                                                              10 July 2019                                       Guildhall                 Winchester, SO23 9GH
                                                          junction-9-improvements-statutory-consultation
    a critical part of this investment and will improve                                                          Friday                                             Kings Worthy              Fraser Road
                                                                                                                                       2pm – 8pm
    journeys between the A34 and the M3, which is                                                                12 July 2019                                       Community Centre          Kings Worthy, SO32 7PJ
                                                          Please respond using one of the
    great news for the local and regional economy.                                                               Saturday                                           Kings Worthy              Fraser Road
                                                          following methods:                                                           10.30am – 4.30pm
                                                                                                                 13 July 2019                                       Community Centre          Kings Worthy, SO32 7PJ
    This scheme is categorised as a Nationally
                                                          „„ Online – complete the response form online at:      Saturday                                           Tesco Extra               Easton Lane
    Significant Infrastructure Project (NSIP) under                                                                                    10.30am – 4.30pm
                                                             https://highwaysengland.citizenspace.com/           20 July 2019                                       Winnall                   Winchester, SO23 7RS
    the Planning Act 2008. As such we are required
                                                             he/m3-junction-9-improvements-statutory-            Saturday                                           Tesco Extra               Easton Lane
    to make an application for a Development                                                                                           10.30am – 4.30pm
                                                             consultation                                        3 August 2019                                      Winnall                   Winchester, SO23 7RS
    Consent Order (DCO) to obtain consent (a type
    of planning permission) to build the scheme. A        „„ Write – to us at FREEPOST M3 junction 9
    DCO can incorporate a range of consents that             Complete a paper copy of the consultation          Where to get the brochure
    normally have to be obtained separately, such            response form and return it using the freepost
    as environmental permits. The DCO for the M3             address provided above. The response form          Paper consultation brochures and response forms         „„ A34 Road Chef Services – Sutton Scotney,
    junction 9 improvements scheme will also need            is available at the consultation events and        will be available at the following locations from          SO21 3JY
    to include powers for the compulsory acquisition         deposit locations detailed in this brochure.       Tuesday 2 July 2019 to Tuesday 27 August 2019
                                                                                                                                                                        „„ Tesco Extra – Winall (foyer), Easton Lane,
    of land, as the works will require land beyond the                                                          (availability will depend on opening times).
                                                          „„ Email – your response to:                                                                                     Winnall, SO23 7RS
    current highway boundary.
                                                             M3junction9Improvements@highwaysengland.           „„ Winchester Discovery Centre – Jewry Street,
                                                                                                                                                                        Paper copies of our consultation materials can
    Applications for a DCO are made to the Planning          co.uk                                                 Winchester, SO23 8SB
                                                                                                                                                                        also be provided on request. Paper copies of this
    Inspectorate, the body appointed by the
                                                                                                                „„ Winchester Tourist Information Centre –              scheme consultation brochure, the consultation
    government to examine the merits of proposals
                                                               All responses should be returned by                 Winchester Guildhall, High Street, Winchester        response form and the Statement of Community
    and to make recommendations to the Secretary of
    State on whether consent should be granted. For              11.59 pm, 27 August 2019.                         SO23 9GH                                             Consultation will be supplied free of charge. For
                                                                                                                                                                        paper copies of the Preliminary Environmental
    more information on this process, please visit:             Responses received after this date              „„ Winchester City Council Customer
                                                                                                                                                                        Information Report (PEIR), a reasonable charge to
    https://infrastructure.planninginspectorate.gov.uk/             may not be considered.                         Services Centre – City Offices, Colebrook
                                                                                                                                                                        cover printing, postage and VAT (at 20%), up to a
                                                                                                                   Street, Winchester, SO23 9LJ
    application-process                                                                                                                                                 maximum of £200 will be applied.
                                                                                                                „„ Kings Worthy Community Centre –
    In this brochure we explain our proposals for the                                                                                                                   Please contact Highways England regarding
                                                                                                                   Fraser Road, Kings Worthy, SO23 7PJ
    scheme and how you can give us your feedback                                                                                                                        payment methods – you can call our Customer
    during our public consultation. Your responses will                                                         „„ Winnall Community Centre – Garbett Road,             Contact Centre on 0300 123 5000 or email
    help us shape the scheme before we submit our                                                                  Winchester SO23 0NY
                                                                                                                                                                        M3junction9Improvements@highwaysengland.
    application for development consent.
                                                                                                                „„ M3 Moto Services – Winchester, M3 between            co.uk
                                                                                                                   junctions 8 and 9, SO21 1PP
2                                                                                                                                                                                                                           3
M3 junction 9 improvements scheme Public consultation Have your say July 2019 - Citizen Space
M3 junction 9 • improvement scheme                                                                                                          M3 junction 9 • improvement scheme

                                           PROPOSED SITE                                                                        M3
                                         COMPOUND LOCATION

          Development                                                                           A33
          Consent Order                         A34
                                                                                                                                                               Plan not to scale

          Boundary
                                                                                   KINGS
                                                                                  WORTHY

                                                             HEADBOURNE
                                                               WORTHY
                                                                                                                                     EASTON

                                                                             ad
                                                                                                                           ne
                                                                                                                      La

                                                                           y Ro
                                                                                                              o   n
                                                                                                           st

                                                                             th
                                                                                                      Ea

                                                                         Wor
                                                                 ABBOTT'S
                                                                  BARTON

                                                                                                       Lo
                                                                                                                                SOUTH DOWNS

                                                                                                          n  gW
                                                                                                                                NATIONAL PARK

                                                                                                               alk
                                                                                     WINNALL
                                                                                               A272
                                                              B333
                                                                     0                                                                          Key
                                                        WINCHESTER                                                                                     Proposed
                                                                                                                                                       Order Limits

                                                                                                                                                       River Itchen

                                                                                                                                     A31               South Downs
                                                                                                                                                       National Park

                                                                                   M3
4                                                                                                                                                                                    5
M3 junction 9 improvements scheme Public consultation Have your say July 2019 - Citizen Space
M3 junction 9 • improvement scheme                                                                                             M3 junction 9 • improvement scheme

    Why is the scheme                                     Our proposed design                                    Proposed scheme
    needed?                                               Our proposal provides free-flowing road links
                                                          between the M3 and the A34 both northbound
    Approximately 110,000 vehicles use this junction
                                                          and southbound, with no need to enter the
    every day, and the current junction design cannot
                                                          junction 9 roundabout to travel between the M3
    cope. If improvements aren’t made then the
                                                          and A34. The A34 southbound link will pass the
    problem will only become worse. This will not only
                                                          M3 with a 50mph speed limit. These changes
    have a negative impact on junction 9 itself, but                                                                                                 Plan not to scale
                                                          will reduce congestion on the newly designed
    also on many of the surrounding roads.
                                                          dumbbell road layout, helping to make journey
                                                          times more reliable, improve road safety and
    The objectives of the scheme are to:
                                                          reduce air pollution.

    „„ improve safety as a result of a reduction in
                                                          A number of improvements are proposed to
       delays and queue lengths
                                                          the junction:
    „„ support economic growth by unlocking
       development capacity for jobs, business and        „„ traffic between the M3 and the A33/A34 will
       housing creation                                      use free-flowing links between these roads,
                                                             instead of the existing junction
    „„ reduce congestion and increase journey time
       reliability                                        „„ the M3 will be widened from two to four lanes
                                                             between the south-facing roundabout slips and
    „„ improve the environment by reducing                   the new free-flow links with the A33/A34
       adverse noise, improving air quality and
       making sure there is no net loss to biodiversity   „„ new subways through the junction will create a
                                                             continuous, segregated route for pedestrians
    „„ improve accessibility for pedestrians,                and cyclists between the South Downs
       cyclists, and horse riders.                           National Park, Winnall and Abbots Worthy

                                                          „„ existing traffic signals will be removed and slip                             Improved pedestrian/
                                                                                                                                            cycleway completing
                                                             roads between the M3 and the new dumbbell
                                                                                                                                         link in the National Cycle
                                                             roundabout will be realigned.                                                  Network (Route 23)

                                                                                                                                        Key
                                                                                                                                              Proposed Order Limits
                                                                                                                                              Proposed Carriageway
                                                                                                                                              Exisiting Carriageway
                                                                                                                                              Traffic Island
                                                                                                                                              Embankments/Cuttings
                                                                                                                                              Predestrian/Cycleway
                                                                                                                                              Exsisting National Cycle
                                                                                                                                              Network (Route 23)
                                                                                                                                              Grassland/Verges

6                                                                                                                                                                        7
M3 junction 9 • improvement scheme                                                                                                                                                  M3 junction 9 • improvement scheme

    You said, we did - feedback from the previous options consultation                                                      Walking, cycling and
                                                                                                                                riding route
    We held our previous public consultation on the           „„ reducing traffic congestion (91%)
    scheme in early 2018. In this previous consultation
                                                              „„ improving safety of the junction (75%)
    a preferred option was presented, along with
    details of other rejected options.                        „„ improving facilities for pedestrians, cyclists and
                                                                 horse riders (66%).
    96% of those who responded to the 2018
    consultation agreed with the need for                     A number of key issues and concerns were raised
    improvements at the junction and the majority             during the 2018 consultation. The table below
    believed that the option presented at that stage          outlines how we have sought to address these
    would meet the scheme objectives in terms of:             in developing the preferred design option taken
                                                              forward.

     Issue/concern                                 How this is being addressed

     Safety concerns in relation to A34/A33        The layout of the A34 slip roads between junction 9 and the A33
     merging: concern was expressed that           has been revised to increase the weaving length. The revised
     the weaving length (the distance allowed      layout, which has been safety risk assessed, includes altering
     for traffic to change lanes) was too short    the location of the junction 9 slip road and enhancing the diverge
     along the A34 carriageway between the         arrangements for the A33.
     merges and diverges of the A33 and
                                                   The weaving length for the southbound merge from the A33 to
                                                                                                                        Benefits and effects of the
     junction 9.
                                                   the A34 will be increased by reducing the A33 slip road to one
                                                   lane entry. Improved traffic signing and reduced speed limits will
                                                                                                                        proposed design
                                                   also help to increase safety in this section.                        In assessing the benefits and effects of the       the likely environmental effects and mitigation
     Facilities for walkers, cyclists and          The walking, cycling and horse riding facilities are designed to     proposed design, we look at a number of factors.   measures envisaged for the scheme.
     horse riders: respondents felt that the       the latest standards, and to accommodate both the existing and       This information is based on our findings from
                                                                                                                                                                           Measures to avoid, reduce or offset any
     proposed shared surface path for walkers,     likely levels of use in the future.                                  detailed surveys and assessments that we have
                                                                                                                                                                           environmental impacts will continue to be
     cyclists and horse riders should be                                                                                carried out.
                                                   There will be appropriate clearance from walls and other vertical                                                       investigated as the project progresses and will be
     separated from the junction 9 motorway
                                                   surfaces. Barriers will be included to separate high speed traffic   Environmental impacts are assessed based on        detailed further in the Environmental Statement
     and have a safety barrier provided
                                                   from path users where appropriate, and fencing will also be          national guidance. The PEIR, which is available    which will form part of our application for
     between the pathway and the road.
                                                   included where appropriate.                                          from the consultation web page:                    development consent.
     Disruption during construction:               A Traffic Management Plan will be developed with the relevant        https://highwaysengland.citizenspace.com/he/m3-    Some of the main findings from our preliminary
     respondents expressed concern about           local stakeholders to ensure that disruption is kept to a minimum
                                                                                                                        junction-9-improvements-statutory-consultation)    assessment of different impacts and benefits
     disruption to local journeys during           and that routes are appropriately designed. This information will
                                                                                                                                                                           associated with the scheme – including mitigation
     construction.                                 be shared with the public prior to construction work starting.       provides an initial statement of the main
                                                                                                                                                                           measures – are summarised in the table that can
                                                                                                                        environmental information available from our
     Environmental impacts of the                  Our PEIR, published as part of this consultation process,                                                               be found on pages 12-14. Further information on
                                                                                                                        assessments to date, along with descriptions of
     scheme: concerns about the potential          provides the information compiled to date about the predicted                                                           most of these areas can be found in the PEIR.
     environmental impacts of the scheme           environmental impacts of the scheme and the proposed
     included noise and air quality, as well       mitigation measures. We no longer plan to use the site
     as visual impact – particularly in relation   compound previously proposed to the east of the A272 Spitfire
     to the landscape of the South Downs           Link. In response to the South Downs National Park Authority’s
     National Park.                                concerns regarding this compound we are now considering
                                                   alternative locations.
8                                                                                                                                                                                                                               9
M3 junction 9 • improvement scheme                                                                                                                                                         M3 junction 9 • improvement scheme

     Minimising environmental impacts
     The environmental constraints we have considered                      extent of the Order Limits will be displayed at the
     whilst developing our design for the scheme                           Public Consultation exhibitions and will also be
     are illustrated in the following map. A wider plan                    made available online.
     showing environmental constraints for the entire

                                                                                     A34
                                                                                                               A33                                                                                                   Plan not to scale

                                                                                                                                           Lo
                                                                                                                                                                                   ne

                                                                                                                                              n
                                                                                                                                                                              La

                                                                                                                                             gW
                                                                                                                                                                     t   on
                                                                                                                                                                    s

                                                                                                                                               alk
                                                                                                                                                                 Ea                       Key
                                                                                                                               M3
                                                       ad

                                                                                                                                                                                                 Listed Building
                                                     y Ro
                                                       th

                                                                                                                                                                                                 Public Right of Way
                                                   Wor

                                                                                                                                                                          SOUTH DOWNS
                                                                                                                                                                          NATIONAL PARK          National Cycle Network Route 23

                                                                                                                                                                                                 Proposed Order Limits

                                                                                                                                                       Lo
                                                                                                                                                        g n
                                                                                                                                                                                                 Special Areas of Conservation

                                                                                                                                                          W
                                                                                                                                                           alk
                                               ABBOTT'S                                                                                                                                          Historic Landfill

                                                                                                                                                  ne
                                                BARTON

                                                                                                                                                  La
                                                                                                                                              n
                                                                                                                                                                                                 Sites of Special Scientific Interest

                                                                                                                                             to
                                                                                                                                              s
                                                                                                                                           Ea
                                                                                                                                                                                          Groundwater Source Protection Zones
                                ad

                                                                     SOUTH DOWNS                                                                                                                 Zone 1 - Inner Protection Zone
                              Ro

                                                                     NATIONAL PARK                                       A34
                            thy
                           or

                                                                                                                                                                                                 Zone 2 - Outer Protection Zone
                          W

                                                                                                                                 M3                                                              Scheduled Monument
                                        n
                                        he

                                                                                                                                                                                                 Flood Zone 3
                                     Itc
                                   er
                                  Riv

                                                                                                                                                                                                 Flood Zone 2

                                                                                                                                                                                                 Air Quality Management Area
                                                                                                                   ne                                                                            Noise Important Area
                                                                                                              La                    A272
                                                                                                          n
                                                                       n                              sto                Tesco
                                                                  he                             Ea                                                                                              Registered Parks and Gardens
                                                                tc
                                                             rI                                                          Extra
                                                        ve
                                                      Ri                                                       WINNALL                                                                           South Downs National Park

                                   B333
                                           0
      Plan not to scale                                                                 WINCHESTER
10                                                                                                                                                                                                                                       11
M3 junction 9 • improvement scheme                                                                                                                                        M3 junction 9 • improvement scheme

     Findings from our preliminary assessment
      Consideration      Description                                                                          Consideration      Description

      Residents and      There would likely be some temporary disruption during construction to routes        Safety and         The junction upgrade would have a beneficial effect on commuter journey times
      community          used by pedestrians and cyclists. However, once in operation the scheme will         effects on local   due to a reduction in congestion between the M3 and the A34.
                         bring improvements to local rights of way.                                           travel
                                                                                                                                 Our proposal provides free-flowing road links between the M3 and the A34
                         In the long-term the scheme would improve connectivity for pedestrians and                              both northbound and southbound, separating the traffic going into Winchester
                         cyclists – in particular by improving National Cycle Network 23 and access onto                         and the through-traffic on to the A34/A33 with no need to enter junction 9. This
                         the South Downs National Park. In turn these improvements would promote                                 will benefit the local road network by reducing rat-running of traffic through
                         health benefits and improvements to local amenity.                                                      Winchester city centre.

      Landscape          Our preliminary assessment of the scheme shows that there would likely be                               Improved traffic flow will also enhance safety by reducing collision incidents
                         temporary adverse effects during construction on landscape character and                                resulting from queuing on the approaches to the junction, as well as vehicles
                         people’s views, particularly for local residents and users of public rights of way                      changing lanes on the A34 and on the roundabout at the junction.
                         and recreational paths. To mitigate these adverse effects during construction we
                                                                                                              Nature             The scheme is close to the River Itchen Special Area of Conservation (SAC) and
                         would look to retain vegetation wherever practicable and employ considerate
                                                                                                              conservation       Site of Special Scientific Interest (SSSI), St. Catherine’s Hill (SSSI) and several
                         site management.
                                                                                                                                 sites of importance for nature conservation. We have carried out a number of
                         Our preliminary indication of the landscape strategy is included within the PEIR                        surveys that have identified the presence of protected species such as common
                         and sets out how we plan to mitigate any potentially adverse effects on local                           reptiles, nesting birds, bats, badgers and hazel dormice.
                         landscape character (including the South Downs National Park) and local views.
                                                                                                                                 Preliminary assessments have shown it would be possible to mitigate potential
                         This includes landscape forms being designed to integrate the scheme into the
                                                                                                                                 adverse effects through sensitive design and construction methods. Measures
                         surrounding topography.
                                                                                                                                 to reduce the potential adverse effect on protected species would include
      Geology            The scheme would likely have effects on geological and soil resources and                               replacing lost habitat and providing enhancements to existing habitats.
      and soils          early modelling has identified some potential sources of contamination such as
                                                                                                              Cultural           Our archaeological investigations have revealed a low level of archaeological
                         historic landfills (including at the A272 Spitfire Link).
                                                                                                              heritage           remains and confirmed the survival of a prehistoric ring ditch and prehistoric
                         Ground investigations are currently being carried out, the results of which will                        pits within the scheme area. There is the potential for a minor adverse effect
                         inform our assessment and proposed mitigation (such as designing out likely                             on historic buildings and the historic landscape. However, the scheme largely
                         issues and employing good practice construction methods).                                               involves improvements to the existing highway layout and so the overall setting
                                                                                                                                 would not be greatly modified.
      Water              The water environment in the area of the scheme includes surface water (for
      environment        example, River Itchen, Nun’s Walk Stream and other streams), areas associated                           Mitigation through design (the use of cuttings, bunds, and vegetation) would
      and flooding       with flood risk and groundwater resources. Our preliminary assessments                                  be used to mitigate significant effects on the setting of historic landscapes
                         identify some potential impacts to the water environment during construction but                        and buildings.
                         suggest there would be no increase in flood risk or negative impacts on water
                         quality as a result of the scheme once in operation.

                         Potential impacts during construction could be mitigated using good practice
                         construction methods, such as locating potential pollution sources away from
                         waterbodies. Further investigations and assessments will inform the design and
                         mitigation measures to reduce the impact of the scheme once in operation.

12                                                                                                                                                                                                                     13
M3 junction 9 • improvement scheme                                                                                                                                             M3 junction 9 • improvement scheme

                                                                                                               Next steps
      Consideration      Description                                                                           The consultation closes on 27 August 2019 at            The process for this is explained in the table
                                                                                                               11.59pm. We will then review and analyse all the        below.
      Air quality        The Winchester city centre air quality management area is approximately 1.2 km        suggestions and comments received and produce
                                                                                                               a short summary of the feedback we received.
                         away from the scheme. This is an area subject to an action plan developed by
                         Winchester City Council to ensure national air quality objectives are met. There      This will be published in Winter 2019 on the
                                                                                                                                                                                             2020
                         are also residences, schools and ecologically designated sites that could be          consultation website:                                          We plan to submit our application for
                         affected by changes in air quality.                                                   https://highwaysengland.citizenspace.com/he/m3-                development consent to the Planning
                                                                                                               junction-9-improvements-statutory-consultation                 Inspectorate at the start of next year.
                         Our early assessments have found that no significant impacts on human health
                         or local ecology would occur during construction. However, there is the potential     Your feedback will be considered as we make
                         for air quality to be adversely affected in certain locations once the scheme is in   further refinements to the proposed design and
                         operation, including some locations within the River Itchen SAC and SSSI. We          develop our planned mitigation measures. A more                              2021
                         will continue to refine this assessment as traffic data becomes available and this    detailed summary of the feedback received will             The Planning Inspectorate will evaluate the
                         will inform appropriate mitigation measures.                                          be provided in our consultation report, which               scheme and application before giving a
      Noise              The scheme is near to several residences and schools, and three noise                 will also explain how our proposals have been              recommendation to the Secretary of State,
                         important areas - areas identified as being particularly susceptible to traffic       informed and influenced by this feedback. This                who will decide whether to grant the
                         noise. People within these areas would likely be affected by a higher level           consultation report will form part of our application                   scheme consent.
                         of noise during construction of the scheme. Our preliminary noise modelling           for development consent and will be available to
                         suggests that once the scheme is in operation, the majority of residences and         the public following submission of the application
                         other sensitive locations would experience no more than a negligible increase         on the consultation website:
                         in noise.                                                                             https://highwaysengland.citizenspace.com/he/m3-
                                                                                                                                                                                            2021
                         Modelling will be developed further as traffic data and construction information      junction-9-improvements-statutory-consultation           If consent is granted by the Secretary of State,
                         becomes available to inform mitigations for construction and operation.                                                                              works are expected to start in 2021.
                                                                                                               We expect to submit our application for
      Walkers/           Existing routes for walkers, cyclists and horse riders within the scheme              development consent by the beginning of 2020
      cyclists/horse     boundary will be maintained or upgraded as appropriate. The current path              and, provided it is granted, work will start in 2021.
      riders             through junction 9, which is part of the National Cycle Route Network (route 23       In addition to this consultation process, we will
                                                                                                                                                                                            2023
                         or NCR 23), will be upgraded to provide a safe continuous link through to Easton      continue to engage with anyone interested in, or
                         Lane, which gives access to Winnall and Winchester.                                                                                                 The scheme would be open for traffic.
                                                                                                               impacted by the scheme. To help us shape the
                         A new walking, cycling and horse riding route is proposed on the eastern side         final design in preparation for our submission to
                         of the M3, between Easton Lane and Long Walk. This would run parallel to (but         the Planning Inspectorate it is important you are
                                                                                                               involved at this stage of the consultation process.       For more information, please visit our
                         separate from) the motorway. A safe walking and cycling link will be provided to
                                                                                                                                                                         webpage where you can also sign up for
                         the Highways Depot from Easton Lane, and along the north-east side of A34.            Once we submit our application, the Planning              email alerts whenever the webpage for this
                                                                                                               Inspectorate (acting on behalf of the Secretary           scheme is updated. If you have any queries
                                                                                                               of State) may examine the application and make            about this scheme please email:
                                                                                                               a recommendation to the Secretary of State for
                                                                                                               Transport, who will decide whether or not the             M3junction9Improvements@
                                                                                                               scheme will go ahead.                                     highwaysengland.co.uk

                                                                                                                                                                         or contact our Customer Contact Centre
                                                                                                                                                                         by calling: 0300 123 5000

14                                                                                                                                                                                                                         15
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