Magic Life Supported Living - Information for families & professionals - Magic Life UK
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Magic Life
Supported Living
Information for families & professionals
Tel: 020 8826 4348 1
Magic Life Our highly-trained management
Supported Living team is committed to:
About us
• Treating people with dignity and respect
“We put you at ease and fight for your needs” • Focusing on people’s potential and strengths
Magic Life is all about Supporting You. • Valuing everyone as a unique individual
Our supported living services are driven by the needs of you and those closest to you.
• Accepting people for who they are and what they
have achieved
We deliver tailor-made, person-centred supported living pathways that equip individuals and families
with the resources they need to live the lives they want to live. • Listening non-judgementally to people’s experiences
• Being genuinely concerned for the person’s wellbeing
About us • Providing creative and innovative support services
• Helping everyone realise their potential
Magic Life was formed in 2013 by a group of professionals with a genuine commitment, interest and
concern for vulnerable adults with Mental Health diagnosis, Learning Disabilities and Autism.
We believe in delivering high-quality treatment, tailored to the individual’s needs within a caring
community. Every individual is actively involved in planning and decision-making from assessment
onwards, as we believe this gives them control over their own lives.
2 www.magiclifeuk.com Tel: 020 8826 4348 3
Every member of staff works Magic Life
towards enabling people to: Supported Living
Supported living pathways for families
• Maximise the choice and control they have over their lives
• Maintain and increase their dignity and self-respect All-round support for you and your loved ones
• Play an active role within their communities
Magic Life provides high-quality accommodation and a home within the community for people
• Build friendships and networks within these needing supported living. Our individual assessments are aimed at understanding how you, your family
communities and external agencies can work together to achieve the outcomes defined in the Support and Goal
plans we create for every individual.
• Enjoy opportunities to learn, and grow to realise their potential
We believe supported living is built on a holistic approach providing all round support alongside a
• Gain the safety and security they need to reach that future
programme of stimulating activities. Our support services aim to empower the individual, whereas our
educational and recreational activities help encourage social interaction and improve communication
skills.
We work collaboratively with you at every step of your
journey.
4 www.magiclifeuk.com Tel: 020 8826 4348 5Magic Life Transitioning Supported Living
Supported Living Transitioning into Supported Living can be a challenging time for everyone concerned. It’s why we
encourage you to build relationships with key workers and follow a defined plan on the road to a
Supported living pathways for familes
sustainable outcome.
Educational and Recreational Activities Families can play a key role in the process by spending time at the project and engaging with the
creation of a person-centred support plan with staff members. It’s the first step
Educational Recreational towards important transition goals that are:
Outcome orientatedWBased on your strengths and areas of need
• Managing money and paying bills • Pet Therapy
Focused on living skills and Education/Employment
• Cooking and maintaining a healthy balanced • Art classes
diet
• Singing Come and see us
• Pathways to employment
• Music classes
• Shopping
Working closely with you, your family and external professionals from the referral stage onwards helps us
• Board and card games build strong relationships from the outset that, we believe, leads to better outcomes.
• Learning new independence skills
• Swimming
It’s why we encourage visits from potential individuals at a very early stage. It helps us get to know you,
• Managing medication
• Gymnastics helps you get to know us and establishes a strong foundation upon which key workers can build a
• Encouraging social activities and interaction productive relationship prior to admission.
• Drama
• Maintaining personal care and well-being
• Story telling
• Overcoming your fears
• Group therapy
• Setting and achieving your defined goals
6 www.magiclifeuk.com Tel: 020 8826 4348 7Magic Life Supported Living: continuing care is essential from our perspective. prior to placement. A comprehensive assessment
It’s why on admission every individual receives a is carried out for both full-time residents and those
Supported Living Service User Guide that includes the names of key seeking respite care.
For individuals that have some level of staff, their
Supported living: Information for professionals independence but need support and occasional allocated key worker and information about the
one-to-one intervention, 24 hours a day wider community.
Transitioning to
Our Supported Living Supported Living Plus: And taking an active role in their own lives even Supported Living
extends to contracted employment opportunities
Pathways with Magic Life if a return to work is part of their We take great care to ensure individuals transi-
plan and will contribute to a successful outcome. tioning into adulthood follow a bespoke support
For individuals needing a high level of support,
Our services are tailored to an individual’s needs. It’s part of our ethos of developing relationships and goal plan to achieve sustainable outcomes.
including several hours of one-to-one intervention
It’s how we can most effectively encourage and between individuals, their families and those who We focus on inclusion to reduce the risk of social
every day
empower individuals while providing all the support them. isolation, which includes education and social
support they need. interactions within a range of activities, as well as
Supported Living Extra Plus: Our Referral Process encouraging individuals to look for work.
Every individuals journey is underpinned by a com-
prehensive Support and Goal plan that they play For individuals requiring a minimum of one-to-one Each individual benefits from a nominated key
an active role in defining. support and occasionally requiring two-to-one Following a referral, every client undergoes a support worker to further strengthen an
support throughout the day and night person-centred assessment within 24-48 hours. important one-to-one relationship.
We provide three levels of support for people with Once complete and we are satisfied with the
mild moderate or severe learning disabilities, Enabling individuals to take control of their lives, compatibility is met, a proposal/costing is We also develop a detailed ‘All about Me’ profile
autism or both. build strong relationships and receive appropriate submitted to the placing authority for approval
Transitioning to
8 www.magiclifeuk.com Tel: 020 8826 4348 9Magic Life As well as being visited for two days every six weeks
by an external auditor,
Every member of staff:
Has undergone a rigorous interview process
Supported Living we also carry out monthly audits of: Completed a robust induction programme
Has enhanced DBS clearance Is trained to a high
Supported living: Information for professionals Medication standard Receives ongoing training and support
Support and Goal plans Has or is working towards the Care Certificate
Supported Living: Cont Risk Assessments Undergoes three-monthly supervisions and Annual
with families and external professionals, alongside
Health & Safety Appraisals Looking for a new career?
Magic Life UK is regulated by the Care quality
a ‘Hospital Passport.’
Staffing at our projects
Commission (CQC) and is rated ‘Good’ in all 5 in-
spected areas of service provision. We are always on the lookout for people that
It’s the kind of 360 degree care we find helps make a difference. Helping people achieve their
establish a trusting relationship and provides We know how critical staffing levels are. It’s why
Staffing
goals is a talent that only a few poses. If you feel
essential continuity of support. we ensure that every one of our projects has the that you are that person we would love to hear
right amount of staff with the right skills. from you.
Our Senior Manager is a Registered General Nurse
Quality Assurance with more than 30 years’ experience who is also a
Registered Manager with the Care Quality
Every individual has a dedicated key worker able
to provide the one-to-one support they need.
We offer full training with flexible working hours
and competitive rates of pay plus a great work-
Commission. The wider Senior Management team They will work closely with the individual to devel- ing environment and a lifelong career.
To ensure high standards of care, every service
includes a Counsellor/Psychotherapist and a op stimulating activities and opportunities, as well
user provides feedback to inform our Annual Qual-
Psychology Graduate. as helping to complete monthly support and goal Call us today on 020 8826 4348 or send us your
ity Assurance audit. It helps us understand what
we’re doing well and what can be improved. If CV using the form below.
Individual projects are managed by a Project planning.
action is needed, we’ll take it and feedback the
Manager, Senior Support Workers and Support
outcome to relevant people. If we’re doing
Workers.
Click here to apply today
something well, we can celebrate good practice!
10 www.magiclifeuk.com Tel: 020 8826 4348 11Magic Life active participation and an improved quality of
life.
with a variety of mental health issues, including
schizophrenia, personality disorders and many
Complex Care & Long Term
Supported Living others. Intesive Support
We achieve this by encouraging individuals to
Who we support understand the importance of: We always deliver care and support which is For Individuals requiring complex care and support
tailored to the individual’s specific needs. we offer a full support package that will include:
A better future for individuals Positive risk taking
Maintaining their own tenancy
with Learning Disabilities Integrating socially with their peers • Supporting you with developing your hobbies
Managing their own finances and interests
We take a person-centred approach to Developing social and life skills
caring for individuals with mild, moderate or • Improve daily living skills, including cooking,
Maintaining and developing healthy relationships
severe learning disabilities. We’re aware that every cleaning and shopping
individual has specific needs and tailor our service
to most effectively support the person under our Support for people with • Improve daily living skills, including cooking,
cleaning and shopping
care.
Mental Health Needs • Re engagement with education and learning
Individuals with profound and multiple learning
difficulties (PMLD), for instance, will need a We provide comprehensive mental health reha- • Supporting you to manage your personal care
higher level of care and support that usually bilitation and support for individuals with mild or and medication
includes help with mobility, personal care and moderate mental health needs. Our focus is on
delivering tailored support and self-development • Support you to maintain and develop skills
communication. around your nutrition and hydration needs
assistance to adults aged 18 or over with a view to
Individuals with less severe conditions may need improving self-confidence and enhancing emo-
• Maintaining appropriate behaviour and good
similar help, but whatever the severity of the tional wellbeing.
condition, we concentrate on providing personal-
ised support with an emphasis on empowerment, Our highly-trained staff are specialists in dealing
12 www.magiclifeuk.com Tel: 020 8826 4348 13communication are the same and we always complete an initial • Engage effectively with the community • What is important to the individual
‘autism profile’ to enable us to tailor our services
• Building positive relationships ,Socialise and get to the individual’s particular needs. • Engage in sensory activities
involved in the community • What kind of life they would like
This assessment helps us clarify the nuances of the
• Maintain a tenancy and deal with correspond- person’s condition – which can vary greatly be- Magic Life • What they want to change
ence tween individuals – and ensure that we deliver the
most appropriate care for that person’s capabil- Supported Living
• Manage finances, including budgeting and • What they would like to achieve
benefits advice ities within the wide range of autism services on
Who we support
offer.
• What they are going to do
• Build confidence, resilience and self-esteem
A Multidisciplinary Approach
For residents requiring only limited support, we Our tailor-made support • How they would like to be supported
also provide housing management services to
maintain their tenancies.
plans We believe that multidisciplinary approach is
the most effective way to provide appropriate
We concentrate on providing a tailor-made sup- support. It means working closely with other pro- • The number of support hours to be provided
Support for people port plan that will help individuals: fessionals, including GPs, medical professionals,
speech and language therapists, social workers
each week
• Maintain their own tenancy and other service providers.
with Autism • Improve social skills and integration
It helps ensure that every support programme
We provide a range of support for people with an
• Manage their finances matches the individuals specific needs and will
autistic spectrum disorder (ASD), including
take into account:
Asperger’s Syndrome. No two individuals with ASD • Develop and maintain healthy relationships
14 www.magiclifeuk.com Tel: 020 8826 4348 15Magic Life encourage:
Support for people with Dual • Brief Interventions
Supported Living • Positive risk-taking for people with learning
Diagnosis • Solution-focused therapy
disabilities • Engaging with external substance misuse
Who we support We provide support services for those who have agencies
Support for people with • Maintaining their own tenancy both a Mental Health condition and a substance
misuse/addiction problem. Often known as Dual • In-house and external activities
physical disabilities • Social Integration Diagnosis or Co-occurring Diagnosis, we have
• Help with maintaining tenancies
extensive experience caring for individuals in this
• Managing finances
We provide care for people with mild to profound position. • Help with social integration
and multiple learning disabilities (PMLD) at our ful- • Social and Life skills
ly equipped facility, Burlington Lodge. Our high- Experience has taught us that there are many • Financial advice
ly-trained and dedicated staff deliver a range of • Maintaining and developing healthy relation- reasons why an individual may present with a
ships • Social and Life skills development
support services to match an individual’s unique Dual Diagnosis. Our non-judgemental approach
requirements. to care delivery involves working alongside exter- • Maintaining and developing healthy relation-
nal agencies, where appropriate, as well as offer- ships
As with all of the services we provide at Magic Life, ing in-house solutions to address substance abuse
we take a person-centred approach when we de- issues.
sign individual care programmes. Every individual
receives an appropriate level of assistance, which
can include, help with mobility, personal care and
A Person-Centred Approach
communication where required.
We apply person-centred principles to all support
services, which include:
Within every care plan our staff seek to
16 www.magiclifeuk.com Tel: 020 8826 4348 17Acquired Brain Injuries cognitive difficulties relating to acquired brain
injury
Support for people with This can manifest in a number of ways, including:
Acquired brain injuries can potentially cause a • Signposting and supporting individuals to at-
behaviours that are deemed • Hurting others (e.g. hair pulling, hitting,
head-butting)
range of physical, cognitive, emotional and be-
havioural issues. On occasion, people with ac-
tend psychological therapy suited to their to be challenging
needs • Self-harm (e.g. head banging, eye poking,
quired brain injuries can pose a risk to themselves hand biting)
Behaviour is seen as challenging when it causes
or the people around them. It’s why we always • Helping individuals source recommended
harm to the individual, those around them or pre-
perform an extensive risk assessment to ensure the equipment to improve quality of life • Destructive behaviours (e.g. throwing things,
vents them from:
safety of them, their peers and family members breaking furniture, tearing things up)
• Recommending and referring individuals to
and the staff that care for them.
acquired brain injury support groups Engaging in the community due to exhibiting ag- • Eating inedible objects (e.g. cigarette butts,
gressive behaviour pen lids, bedding)
We have extensive experience and a pro- • Monitoring mood disorders associated with
gramme of appropriate care and support for acquired brain injury • Other behaviours (e.g. spitting, smearing, re-
Living independently, as their challenging behav-
individuals who have developed this condi- petitive rocking, stripping off, running away)
iour demands 24-hour support
tion following a traumatic brain injury. Our high- • Recommending other appropriate services for
ly-skilled team go to great lengths to help them professional support with specific difficulties We introduce strategies to prevent or reduce
Effectively managing behaviours that are deemed
improve their lives and reach their full potential. such behaviour, which include:
as challenging is a core focus for Magic Life. Many
of these behaviours indicate that the individual • Attempting to gauge if the person is in pain or
Our Person Centred Care Plan Magic Life has needs – a sensory aversion, perhaps or a need bored
to get away from noise or physical contact – but
Our care package includes: Supported Living is unable to communicate this in a conventional
way.
• Employing distraction techniques
Who we support • Supporting positive behaviour
• Developing strategies for coping with
18 www.magiclifeuk.com Tel: 020 8826 4348 19• Brief interventions
Respite Service • Shopping
Every member of staff works
• Developing communication skills
We currently offer a respite service for people with
Activities are also an important element of our res-
pite care package and they may include:
towards enabling people to:
• Offering quiet time or space physical/learning disabilities, autism or both at
Burlington Lodge and Devonshire Lodge. We work • External activities /days out
• Providing meaningful activities of choice
closely with individuals and their families to ensure • Maximise the choice and control they have
• Daily living skills workshops
• Educating the individual that there are other continuity of both care and daily routine. over their lives
ways to get what they want • Creative ‘Art as Therapy’
As with all of our care and support services, our • Maintain and increase their dignity and self-re-
Challenging behaviours can be reduced in in- respite care is tailored to the specific needs of the • Attending day services spect
tensity and frequency with the right strategies in individual.
An ‘All About Me’ booklet is completed prior to • Play an active role within their communities
place.
We define a structured programme of care to en- beginning respite care that contains input from
• Build friendships and networks within these
We believe that through providing the right sup- sure the individual is supported with: the individual, their families and healthcare pro-
communities
port and helping individuals to gain confidence fessionals. It helps us understand more clearly the
and new skills amazing outcomes are possible. individual’s needs and tailor our support more ef- • Enjoy opportunities to learn, and grow to real-
• Medication fectively. We also complete a daily diary through- ise their potential
out the stay that documents what was achieved
Magic Life • Personal Care during the stay. • Gain the safety and security they need to
reach that future
Supported Living • Laundry/ Room clean
Who we support • Maintaining a balanced healthy diet
• Financial issues
20 www.magiclifeuk.com Tel: 020 8826 4348 21Magic Life Our locations
Manor Lodge, Coming Soon
3 Cedar Close Potters Bar EN6 1EW
Supported Living Arabella House
Our locations 8b Park Road, Edmonton, N18 2UT
Greyhound Road,
95 Greyhound Road, London, N17 6XR
Bruce Grove
52 Bruce Grove, N16 6RN
Grove Park Road (Female-
Burlington Lodge Only)
Grove Park Road, London N15 4SL, UK
21-29 Tewkesbury Road, Seven Sisters, N15 6SE
Devonshire Lodge Hazel Mews (FemaleOnly)
2 Hazel Mews 1 South Grove LONDON N15 5QG
139 Devonshire Hill Lane, N17 7NL
Harringay Road Northlands
10 Northlands, Potters Bar EN6 5DF, UK
171 Harringay Road, Turnpike Lane, N15 3HP
Hale End Coming Soon Park Avnue (Specialist Unit)
35 Park Ave, London N18 2UP, UK
271-275 Hale End Road, Woodford Green
IG8 9NB
22 www.magiclifeuk.com Tel: 020 8826 4348 23Magic Life
Supported Living
Contact Details / Contact Number
Our Address:
Magic Life
Magic House, 5-11 Green Lanes, London N13 4TN
For General Enquiries, Call
our team on:
Tel: 020 8826 4348
24 www.magiclifeuk.com Tel: 020 8826 4348 25You can also read
