MEDICAL TOURISM PAVILION - ITB BERLIN 2020
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ITB BERLIN 2020 MEDICAL TOURISM PAVILION HALL 21B 4 – 8 March 2020 • itb-berlin.com/medicaltourism IN COOPERATION WITH SUPPORTED BY PARTNERS
WELCOME
MEDICAL TOURISM PAVILION 2020
For the 4th time we welcome the For the 1st time, ITB and our organizational partner
WORLD OF MEDICAL TOURISM at HTI will give out an Award of Excellence, the
our fairgrounds in hall 21b. „ITB MEDICAL DESTINATION AWARD”. The Award
Ceremony will take place at our renowned ITB Medical
HEALTH IS THE MOST PRECIOUS Night at the Orania.salon. Make sure to get your
GOOD. Especially these days, with a invitation: more details are available at the information
new infection variant threatening the desk at the entrance of the Medical Tourism Lounge.
world, we get reminded that health
cannot be taken for granted. Networking is key. So, the media should not miss the
Medical Media Lunch on Wednesday in the pavilion.
Medical Tourism can play an important Together we will make it a success and will work on
role in the restoration of health and future solutions.
well-being. This important segment is
growing each year, offering even better Looking forward to a fruitful and healthy ITB 2020!
and more reliable treatments for its
customers and keeping pace with new Yours sincerely,
findings and technologies. We all know
that more than anything else, it’s a
segment depending on trust.
Climate change is threatening the
world as well and Medical Tourism
will also have to meet the challenge of
becoming more sustainable so
that its clients can enjoy treatment
without feelings of guilt, without
polluting and exploiting nature and
people, all generations. We all have to
rethink the way we organize tourism
and cooperate on a global scale.
Rika Jean-Francois Thomas Bömkes
ITB is known as an important think
tank and we are happy that we will be ITB Commissioner Corporate Medical Tourism Advisor
able to offer once again a wide range Social Responsibility ITB Berlin,
of interesting presentations, panel Managing Director
discussions and expert interviews. Diversity Tourism GmbH
All information also on
www.itb-berlin.de/medicaltourism
and the ITB App
4 – 8 March
EXHIBITORS Medical Tourism Pavilion - Hall 21.b
BOOTH 214B:
ABK TRAVEL UAB
sveikaspoilsis.lt
BOOTH 214H:
BAKI INTERNATIONAL HEALTH AND
TRAVEL SOLUTIONS
emrealikodan.com
BOOTH 214J:
CASADA DEUTSCHLAND GMBH
casada.de
BOOTH 214K:
COMFORT GESUNDHEITSTECHNIK
GMBH & CO.KG
comfort2000.de
BOOTH 214I:
EHTTA - EUROPEAN HISTORIC
THERMAL ASSOCIATION &
GREAT SPAS OF EUROPE CB
ehtta.eu
BOOTH 214E: to
hu /zum
ESPA-EUROPEAN SPAS b27
NEW
ASSOCIATION LOCATION
europeanspas.eu
BOOTH 214D:
HTI - HEALTH TOURISM INDUSTRY
hticonference.com
27
MEDICAL TOURISM LOUNGE: hu
Gate Ent b27
ITB MEDICAL INFORMATION COUNTER Tor ran
25
ce/
Gate
Ein
itb-berlin.de/medicaltourism HS gan
Tor g
BOOTH 214A: CS
JORDAN TOURIST BOARD
visitjordan.com NEW
LOCATION
BOOTH 214F:
JSC EVEX HOSPITALS
evex.ge
BOOTH 214:
MALAYSIA HEALTHCARE TRAVEL
As of/ Stand: 2020-01-17
COUNCIL
malaysiahealthcare.org
BOOTH 214C:
VIAGGIARE E SORRIDERE -
GREMI CLINIC
dentistiinalbania.com
Asia-Pacific To
Medical Tourism Pavilion
M
Log esse-
NEW Poi
nt
ION
NEW NEW
LOCATION LOCATION
CityCube Terrace hub2
Official Partner Country P
ITB Berlin 2020 Saudi Arabia
Ber
German
H al en
Europe: Ar
France, G
H al
Poland,
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Tourism
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Tourism Companies ITB Berlin Convention Shut
MEDICAL TOURISM PROGRAM
TUESDAY, 3 MARCH 2020
10:00 - 18:00 ITB BERLIN CLINIC TOUR
Full day tour for medical buyers and agencies incl. lunch and tranfers.
Pre-registration necessary on itb-berlin.com/medicaltourism
in cooperation with Diversity Tourism and Visit Berlin
WEDNESDAY, 4 MARCH 2020
12.30 - 12.45 OFFICAL OPENING OF THE MEDICAL TOURISM PAVILION
MEDICAL TOURISM STAGE
12.45 - 13.00 PRESS CONFERENCE
MEDICAL TRAVEL QUALITY ALLIANCE
MEDICAL TOURISM STAGE
Introducing the top 10 world‘s best hospitals for medical tourists in 2020
13.00 - 14.00 MEDICAL MEDIA LUNCH
MEDICAL TOURISM LOUNGE
This networking event is open to ALL media, editors, journalists, freelancers,
bloggers who wants to get up-to-date information from the Medical Tourism
exhibitors & partners.
BY INVITATION ONLY!
supported by
Malaysia Healthcare Travel Council
Acibadem Healthcare Group
17.00 - 18.00 MEDICAL NETWORKING RECEPTION
MEDICAL TOURISM LOUNGE
Join our exhibitors for relaxed conversations.
THURSDAY, 5 MARCH 2020
15.45 - 16.00 EUROPEAN SPAS ASSOCIATION:
AWARD AS BEST PARTNER OF
THE YEAR
MEDICAL TOURISM STAGE
17.00 - 18.00 MEDICAL NETWORKING
RECEPTION
MEDICAL TOURISM LOUNGE
Join our exhibitors for relaxed
conversations.
FRIDAY, 6 MARCH 2020
19.30 - 22.30 ITB MEDICAL NIGHT 2020
ITB Berlin invites suppliers, buyers and media, working in Medical Tourism to
this networking night at the Orania.Salon.
Tonight, ITB will give out an award of excellence in Medical Tourism, for the first
time: The „ITB Medical Destination Award powered by HTI”.
BY INVITATION ONLY.
Please contact us for further details: ITB@diversitytourism.com
presented by
Malaysia Healthcare Travel Council
Evex Hospitals Georgia
MEDICAL TOURISM PROGRAM
ITB MEDICAL TOURISM CONSUMER DAY 1 & 2
SATURDAY / SUNDAY, 7 - 8 MARCH 2020 HALL 21 B, MEDICAL TOURISM PAVILION
GANZTÄGIG GLÜCKSRAD – Verlosung jede volle Stunde mit Sofortgewinn aus Bad Pyrmont
ALL DAY WHEEL OF FORTUNE – lucky draw every hour on the hour with healthy gifts from Bad Pyrmont
MASSAGEN mit dem weltbekannten Rosenöl aus Bulgarien
MASSAGES with the world-famous rose oil from Bulgaria
WEINVERKOSTUNG – die besten Rebsorten aus Bulgarien
WINE TASTING – the best grapes varieties of Bulgaria
MOORBADEWANNE und Anwendungsmoor zum probieren
MOOR BATH and applications with mud
11.30 - 12.00 VORSTELLUNG DER NATÜRLICHEN HEILMITTEL AUS BAD PYRMONT UND
DEREN WIRKUNG
Moor, Sole, Co2 Quellgas
PRESENTATION ABOUT THE NATURAL REMEDIES IN THE HEALTH RESORT BAD PYRMONT
AND THEIR MEDICAL EFFECTS
moor, brine, co2 spring gas
12.00 - 12.30 PYRMONT PLUS & GESUND UND GLÜCKLICH KARTE
Das ganzheitliche Gesundheitsprogramm: aktiv, vielfältig, flexibel und kostenfrei!
PYRMONT PLUS & HEALTHY AND HAPPY CARD
The holistic health program: active, diverse, flexible and free of charge!
12.30 - 13.00 VORSTELLUNG DER NATÜRLICHEN HEILMITTEL UND AKTUELLE ANGEBOTE
DER MODERNEN SPA HOTELS IN BULGARIEN
Informationen über den Zuschuss für Kururlaub in Bulgarien
PRESENTATION ABOUT THE NATURAL REMEDIES AND CURRENT OFFERS OF
MODERN SPA HOTELS IN BULGARIA
Information about the health insurance grant for health orientated holidays in Bulgaria
13.00 - 13.30 STUDIERENDE BERICHTEN:
ERFAHRUNGEN AUS EINEM INTERNATIONALEN HOCHSCHULSTUDIENGANG IN
MEDIZIN- UND GESUNDHEITSTOURISMUS
STUDENTS REPORT:
EXPERIENCES FROM AN INTERNATIONAL UNIVERSITY PROGRAM IN
HEALTH & MEDICAL TOURISM
13.30 - 14.00 ENTDECKE DAS THERMALE ERBE EUROPAS
DISCOVER THE THERMAL HERITAGE OF EUROPE
15.00 GLÜCKSRAD VERLOSUNG HAUPTPREIS (STAND 214E):
Samstag,7.3: 2 Nächte inkl. Frühstück im DZ Im 5* Steigenberger Hotel & Spa Bad Pyrmont
Sonntag, 8.3: 7 Tage auf dem Wohnmobilstellplatz in den Emmerauen in Bad Pyrmont für 2 Personen
WHEEL OF FORTUNE MAIN PRIZE DRAWING (BOOTH 214E):
Saturday, 7/3: 2 nights incl. breakfast for 2 persons at the 5* Steigenberger Hotel & Spa Bad Pyrmont
Sunday, 8/3: 7 days motorhome parking lot in the Emmerauen in Bad Pyrmont for 2 people
ADVERTISEMENT
ITB CONVENTION BERLIN 2020
MEDICAL TOURISM CONFERENCE
WEDNESDAY, 4 MARCH 2020 ITB MEDICAL TOURISM CONFERENCE DAY 1
HALL 21 B, MEDICAL TOURISM PAVILION
Medical Tourism is a niche travel market that is exploding globally. Industry experts present current trends and
developments in this robust sector. What are the business opportunities that the rapidly growing number of clinics,
hospitals, health centers, western and eastern alternative health enterprises, and care-focused facilities around the
world present for the worldwide travel industry? How can your agency and your customers benefit from these new
medical and health choices?
Medical Conference Host: Dr. Francisco Suarez Sanchez, Medical Advisor, Diversity Tourism GmbH
12.30 - 12.45 OFFICIAL OPENING OF THE ITB MEDICAL TOURISM CONFERENCE
Rika Jean-Francois, Commissioner of Corporate Social Responsibility ITB Berlin
Thomas Bömkes, Medical Tourism Advisor ITB Berlin, Managing Director Diversity Tourism GmbH
itb-berlin.com/medicaltourism
12.45 - 13.00 PRESS CONFERENCE: INTRODUCING THE TOP 10 WORLD’S BEST HOSPITALS FOR
MEDICAL TOURISTS FOR 2020
Julie Munro, President Medical Travel Quality Alliance
mtqua.org
13.00 - 14.00 MEDICAL TOURISM LOUNGE
MEDIA LUNCH
By invitation for the media only!
powered by
Malaysian Healthcare Travel Council malaysiahealthcare.org
Acibadem Healthcare Group acibademinternational.com
14.00 - 14.30 BOOMING MARKET CHINA. WHAT CHINESE TRAVELERS LOOKING FOR
IN EUROPE’S HEALTH MARKET.
Ellen Böhling, Managing Partner, Inspektour International GmbH, Hamburg, Germany
destination-brand.com | inspektour.de
14.30 - 15.00 EXPERT INTERVIEW:
PROMOTION OF YOUNG TALENT IN HEALTHTOURISM MANAGEMENT /
STUDY ON HEALTH AND MEDICAL TOURISM – TH DEGGENDORF
Expert: Prof. Dr. Marcus Herntrei, TH Deggendorf
moderated by: Julie Munro, President of Medical Travel Quality Alliance MTQUA, Author of the IATA
course on Medical Travel Assistance
15.00 - 15.30 EXPERT INTERVIEW:
HOW DOES MALAYSIA COMPETE WITH ITS REGIONAL COMPETITORS IN
MEDICAL TOURISM?
Expert: Sherene Azli, Chief Executive Officer, Malaysia Healthcare Travel Council (MHTC)
malaysiahealthcare.org
moderated by: Julie Munro, President of Medical Travel Quality Alliance MTQUA, Author of the
IATA course on Medical Travel Assistance
15.30 - 16.00 MALAYSIA: THE WORLD’S HEALTHCARE MARVEL
Sherene Azli, Chief Executive Officer, Malaysia Healthcare Travel Council (MHTC)
malaysiahealthcare.org
16.00 - 16.30 HOW TO MEET FOREIGN MEDICAL TOURIST’S EXPECTATIONS
Violetta Vanyshevska, MD, MBA, Chairman of Ukrainian Association of Medical Tourism,
President of the Global Healthcare Travel Council16.30 - 17.00 HOW DOES A RUSSIAN PATIENT DECIDE TO BE TREATED ABROAD
– OVERVIEW OF MEDICAL PORTALS IN ATTRACTING THE RUSSIAN PATIENT
Natalia Strokovska, Owner DoctorGEO&SPA Agency & Journal, Ukraine
doctorgeo.info
17.00 - 18.00 MEDICAL NETWORKING RECEPTION
Join our exhibitors for relaxed conversations in the Medical Tourism Lounge.
THURSDAY, 5 MARCH 2020 ITB MEDICAL TOURISM CONFERENCE DAY 2
HALL 21 B, MEDICAL TOURISM PAVILION
We also like to feature the mini niche markets within the medical tourism sector. Consumers are searching for
specialized clinics that provide dental treatment, eye care, fertility (IVF), stem cell therapy, hair transplantation,
addiction treatment, physical rehabilitation and executive health checkups (diagnostics). How does consumers find
best quality treatments and therapies? How can health insurances become involved here? And how can agencies be
assured that clinics, therapeutic spas, health centers and treatment facilities meet international standards?
10.00 - 10.30 THE IMPLEMANTATION OF THE EU DIRECTIVE ON CROSS-BOARDER
HEALTHCARE AND THE POSITION OF EUROPEAN PRIVATE HOSPITALS
Ilaria Giannico, Secretary General, UEHP – European Union of Private Hospitals
uehp.eu
10.30 - 11.00 AN INSIDE LOOK INTO CURRENT TRENDS AND THE STATUS QUO OF MEDICAL
TOURISM IN POLAND
Dr. Anna Bialk-Wolf, The Institute of Research and Development of Medical Tourism, Poland
Mariusz Arent, Proturmed – Promotion of the Medical Tourism Foundation, Poland,
ibirtm.pl proturmed.pl
11.00 - 12.00 HTI ROUNDTABLE: THE FUTURE OF MEDICAL TOURISM
Panel Guests: Sherif Hassan, MD, CEO & Founder, Tripsetc Travel Company, Maryland, USA
Emre Ali Kodan, Owner, Baki International Health & Travel Solutions, Istanbul, Turkey
Christian Fadi El-Khouri, Managing Partner, MESC International Patient
Service GmbH, Wiesbaden, Germany
Ivana Kolar, CEO, Julius Rose, Croatia
moderated by: Sandeep Vohra, Managing Director, AGLAEA Investment, Abu Dhabi, UAE
hticonference.com
12.00 - 12.30 GREMI CLINIC ALBANIA - THE NEW MODEL OF MEDICAL TOURISM
Dritan Gremi, President & Founder of Gremi Clinic
Anduena Cela, Executive Director
dentistiinalbania.com
12.30 - 13.00 WTTC – WORLD TRAVEL & TOURISM COUNCIL:
MEDICAL TOURISM, AN OPPORTUNITY FOR GROWTH
Nejc Jus, Economic Research Manager, WTTC – World Travel & Tourism Council
wttc.org/medicaltourism
13.00 - 13.30 HTI: MEDICAL TOURISM BUYER’S CHAT
Meet professional medical buyers. Ask for their recommendations and how to do business on a
specific market they operate.
Moderated by: Leila Krešić-Jurić, Executive Director, EHTI Summit / HTI
hticonference.comITB CONVENTION BERLIN 2020
MEDICAL TOURISM CONFERENCE
13.30 - 14.00 INTERACTION BETWEEN CLINICS AND FACILITATORS:
IF IT’S EASY TO FIND THE RIGHT CLINIC, IT’S EASY TO GET A COMMISSION
Maria Princivalle, Owner of Bookingsmed & World Fine Selection, Italy
bookingsmed.com
14.00 - 14.30 CAUCASUS MEDICAL CENTRE – ADVANTAGES OF HEALTHCARE
IN GEORGIA
Anri Kapanadze, Director of International Department, Evex Hospitals
evex.ge
14.30 - 15.00 HEALTH CARE PROGRAMS FOR BREAST CANCER – BEST PRACTICE FROM FRANCE
Claude-Eugene Bouvier, Secretary General of National Council of Thermal Establishments(CNETh)
medecinethermale.fr
15.00 - 15.45 „MINDFUL TRAVEL“ TRAVEL TREND – DETOX, SELF-CARE & HEALTH
Claudia Wagner, Managing Director of FIT Reisen, Germany
fitreisen.de
15.45 - 16.00 EUROPEAN SPAS ASSOCIATION: AWARD AS BEST PARTNER OF THE YEAR
presented by Csilla Mezösi
europeanspas.eu/en/awards
16.00 - 16.30 EUROPEAN EPIDEMIOLOGICAL STUDY –
TREATMENT WITH NATURAL REMEDIES
Thierry Dubois, President of the European Spas Association, Europe
europeanspas.eu
16.30 - 17.00 PARTNERSHIPS FOR HEALTH & MEDICAL TOURISM:
IDENTIFYING OPPORTUNITIES FOR GROWTH AND SUSTAINABLE DEVELOPMENT
IN EUROPE AND CHINA
Paulo Moreira, Editor-in-Chief International Journal of Healthcare Management
17.00 - 18.00 MEDICAL NETWORKING RECEPTION
Join our exhibitors for relaxed conversations in the Medical Tourism Lounge.
FRIDAY, 6 MARCH 2020 ITB MEDICAL TOURISM CONFERENCE DAY 3
HALL 21 B, MEDICAL TOURISM PAVILION
We also like to have an eye on other specific areas that play an important role in medical and health tourism. In addition, we
also present various projects in the field of medical wellness and explain how travel agencies can benefit from the booming
medical tourism segment and give concrete suggestions for practical implementation.
10.00 - 10.30 HEALTH TRAVEL AND BENEFITS IN THE TURKISH MARKET
Emre Ali Kodan, Consultant Baki International Health & Travel Solutions
emrealikodan.com
10.30 - 11.00 INFERTILITY – IVF TREATMENTS: DIFFERENT LEGISLATION IN THE EU MAKES IVF
A BOOMING SEGMENT IN MEDICAL TOURISM
Siyka Katsarova, Founder & Managing Partner of MEDSPA BG, Bulgaria
medspa.bg11.00 - 11.30 OVERWEIGHT AND OBESITY – PREVENTION PROGRAM, BEST PRACTICE FROM
SLOVAKIA’S MEDICAL SPAS
Janka Zalesakova, Vice President of European Spas Association, President of Slovak Spas Association
ask.sk
11.30 - 12.00 WHICH TREATMENTS ARE AVAILABLE IN RUSSIAN-SPEAKING COUNTRIES? INTE-
RESTING AND BUDGETARY MEDICAL OFFERS IN RUSSIA,
UKRAINE, BELARUS AND GEORGIA.
Natalia Strokovska, Owner DoctorGEO&SPA Agency & Journal, Ukraine
www.doctorgeo.info
12.00 - 12.30 CORPORATE HEALTH MANAGEMENT – 3 PILLAR CONCEPT:
HEALTH RESORT PYRMONT – HEALTH AS A FACTOR FOR SUCCESS TO AN
INTEGRATED WELLNESS & HEALTH RESORT
Maria Bialas, Head of Department for Health, Innovation and Product Management, Health Resort
Bad Pyrmont, Germany
staatsbad-pyrmont.de
12.30 - 13.00 NEW PREVENTION CONCEPTS IN COOPERATION WITH HEALTH
INSURANCIES: “STAY FIT IN THE CRAFTSMEN BUSINESS”
Christian Meijerink, Costumer Care und Service Quality, Health Resort Bad Pyrmont, Germany
staatsbad-pyrmont.de
13.00 - 13.30 HOW TO CREATE A SUSTAINABLE HEALTH RESORT –
BEST CASE FROM BULGARIA
Dimitar Stanev, Deputy Director Business Development, Pilot leader INVADE Horizon 2020 Project
albena.bg/spa-and-medical
13.30 - 14.00 HOW TO ATTRACT INTERNATIONAL CUSTOMERS -
LITHUANIAN EXPERIENCES
Liana Sokolova, Wellness and Medical Tourism Expert
sveikaspoilsis.lt
14.00 - 15.00 PANEL DISCUSSION:
MAKING MEDICAL TOURISM WORK FOR YOUR TRAVEL AGENCY
Panel Guests: Caroline Bodanis, Medical Travel Quality Alliance, USA
Ernest Svažić, Mayor of Krapinske Toplice Municipality, Croatia
Gero Graf, Chief Commercial Officer, Co-Founder of Qunomedical, Germany
Benny Thomas, Editor & Publisher Medical Tourism Magazine, India
moderated by: Julie Munro, President of Medical Travel Quality Alliance MTQUA, Author of the
IATA course on Medical Travel Assistance
15.00 - 15.30 HOW TO ADD THE EXECUTIVE HEALTH CHECKUP AS A MEDICAL WELLNESS
CHOICE FOR YOUR CUSTOMERS
Julie Munro, President of Medical Travel Quality Alliance MTQUA,
Author of the IATA course on Medical Travel Assistance
mtqua.com
15.30 - 16.00 GOING BEYOND TREATMENTS: SEAMLESS PATIENT EXPERIENCES
Sherene Azli, Chief Executive Officer Malaysia Healthcare Travel Council (MHTC)
malaysiahealthcare.org
16.00 - 16.30 MEDICAL WELLNESS AND MEDICAL TOURISM AS A PART OF THE
TRAVEL-TRADE INDUSTRY AND ITS IMPLICATION
Lutz Lungwitz, President German Medical Wellness Association
dmwv.deTHANK YOU PARTNERS & SPONSORS 2020 SUPPORTING PARTNER malaysiahealthcare.org PREMIUM PARTNER evex.ge ORGANIZATIONAL PARTNERS europeanspas.eu hticonference.com mtqua.org DESTINATION PARTNER emrealikodan.com MEDIA PARTNERS doctorgeo.info asianmeditour.com
callcentre@mhtc.org.my *Valid until 31 Dec 2020. *Complimentary Meet and Greet Service at KLIA and klia2. *Payment will be in MYR800. The amount shown in other currency is estimated based on current exchange rate.
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