Microsoft 365 customer presentation - April, 2021 - Swisscom

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Microsoft 365 customer presentation - April, 2021 - Swisscom
Microsoft 365
customer presentation
April, 2021
Microsoft 365 customer presentation - April, 2021 - Swisscom
Work Smart is typically Swiss!

    « Switzerland is perfectly suited to Work Smart:
      motivation, training and a strong work ethic
      more or less make Switzerland the motherland           «
      of flexible, mobile working.
      Work Smart is typically Swiss, Swisscom Magazin 2018
      Link

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Microsoft 365 customer presentation - April, 2021 - Swisscom
The number of fixed workplaces has dropped significantly
    since 2017, and mobile working is no longer the exception

                                                                       2017           2018

                                                                              19.7%          9.1%
    Fixed workplaces,
    mobile working impossible

                                                                              51.5%          34.8%
    Mobile, flexible working only in
    exceptional cases

3   Source: MSM Research, ICT-Markt Switzerland, spring report 2018.
Microsoft 365 customer presentation - April, 2021 - Swisscom
Reasons why it’s worth investing in Work Smart

    Digitisation is changing every                   Talented youngsters demand
    industry                                         modern workplaces
    Customers demand simple                          For digital natives, work and
    services that can be used                        private life are closely
    anytime, anywhere. New                           intertwined. This presents new
    technologies speed up this                       challenges.
    process.
    Examples: Uber, Zalando,                         Examples: working on the move,
    Spotify, Renovero.ch,                            flexible working hours, use of
    Quandoo.ch, Sharely.ch                           new communication channels
                                                     such as WhatsApp, Shared Docs,
                                                     co-working spaces
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Microsoft 365 customer presentation - April, 2021 - Swisscom
Common misconceptions
    about Work Smart

    1                                    2                                                                    3
    Chats are no good for                Work is a side issue for                                             Work Smart applications are
    business                             people who work at home                                              a sure-fire success
    Instant messaging is a useful        No, because numerous studies show                                    Even though they use well developed
    addition to the existing             that employees who work at home or                                   tools, many companies find it
    communication mix, ideal for the     on the move are more productive and                                  difficult to reach their full potential.
    lightning quick reactions on which   motivated.                                                           Significant success factors include
    day-to-day business increasingly                                                                          the culture change within the
    relies.                                                                                                   company, employee training and the
                                                                                                              adaptation of office spaces to new
                                         • Study by the University of California, 2016
                                         • ‘WorkAnywhere’ study, Fachhochschule Nordwestschweiz
                                                                                                              demands.
                                         • Study ‘the organisation of mobile, flexible working in large and
5                                          medium-sized companies‘, Fachhochschule Nordwestschweiz
Microsoft 365 customer presentation - April, 2021 - Swisscom
Microsoft 365 as a complete business solution

    Be productive anywhere                       Communicate more easily                     Only pay for what you use

    Thanks to the cloud, you can use the tried   Using the communication functions (chat,    Licences are paid for on a daily basis via
    and tested Office applications wherever      video-conferencing and desktop-sharing),    Swisscom billing. You don’t need a
    you are on your PC, tablet and smartphone    you can work together as a team without     company credit card and only pay for what
    – either out and about or in the office.     any restrictions, wherever you are.         you actually use.

    Fully scalable                               Always up to date                           Less hardware, less energy
    Microsoft 365 grows with your business.      With an Microsoft 365 subscription, you     With the cloud-based solution, all your
    We can quickly add or remove licences for    will always automatically have the latest   data is securely stored externally, so you
    individual employees.                        version – so no security flaws – without    don’t need any local server infrastructure
                                                 needing to invest any time or be an IT      at all. This reduces your energy costs as
                                                 expert.                                     well as hardware expenditure.

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Microsoft 365 customer presentation - April, 2021 - Swisscom
Benefits of Microsoft 365 with services
    from Swisscom*

    Switch easily
    If you order Microsoft Microsoft 365 via Swisscom,
    you won’t have to install and configure it on your
    own. You won’t need to invest lots of time and you
    don’t need to be an IT expert yourself to switch to
    Microsoft 365.

    Work easily
    Do you want to know how to forward your e-mails
    while you’re on holiday or how to share a file via
    OneDrive? Our application support provides quick,
    efficient assistance in all the official Swiss
    languages.
    *These services are only available to customers whose Microsoft 365 is looked after by Swisscom.
    Customers with complex IT infrastructure will be referred to Microsoft 365 experts (Swisscom
    partners), with services and prices that vary, depending on the partner.
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Microsoft 365 customer presentation - April, 2021 - Swisscom
«   While you focus on your
        customers and your business,
        Swisscom will do everything
            «
        else.
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Microsoft 365 customer presentation - April, 2021 - Swisscom
Licence overview

       Business Basic                         Apps for Business              Business Standard                        LeanSync Voice
    Office applications                       Office applications            Office applications                  Requirements
    Web and mobile versions only
                                                                                                                  •    Microsoft 365
                                                                                                                  •    inOne SME or Sbcon
                                               Outlook       Word    Excel    Outlook       Word       Excel
                                                                                                                       Hosted

                                              PowerPoint   OneNote           PowerPoint   OneNote

    Services                                  Services                       Services                             Services
                                                                                                                  •    Outlook Voice

                                               OneDrive                      Exchange     OneDrive   SharePoint
    Exchange          OneDrive   SharePoint

                                                                              Teams
      Teams
                                                                                                                      CHF 2 per month per
         CHF 5.70 per month                     CHF 11.65 per month            CHF 14.35 per month                      phone number
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    All prices include VAT
Microsoft 365 customer presentation - April, 2021 - Swisscom
Applications and services in detail
                         • 1 TB online storage per licence
      One Drive
                         • Store and share files in the cloud

                         • Always use the latest Office software (updates carried out without service interruption)
      Office
                         • Full versions of Word, Excel, PowerPoint, Outlook and OneNote on up to 5 PCs or Macs per user
                           (Business Premium licence only online)

                         • E-mail, calendar, contacts and tasks always secure and synchronized
      Exchange
                         • 50 GB storage per mailbox

                         • Microsoft Teams is a platform that combines chat, web- and video-calling, desktop-sharing,
      Microsoft Teams      notes and attachments

                         • Create an Intranet or Extranet
      SharePoint
                         • Online storage for shared use
10                       • Social network for businesses (Yammer)
Overview of Swisscom services*

         Installation and                                       Application support                                  Licence amendments
         Migration
                                                                Help with Microsoft 365                              Add and remove licences
         Swisscom and a qualified                               application issues                                   •     CHF 100.- per user
         partner will be happy to
                                                                •    Included in Business
         take care of setting up and
                                                                     Service L (inOne SME
         commissioning M365 in
                                                                     office) or MyService
         your IT infrastructure.
                                                                     subscription (monthly
         •     With an offer based on                                fee)
               your requirements.
                                                                •    Support billed at CHF                           Licence amendments must always
                                                                     48.50 / 15 min.                                 be requested through Swisscom,
                                                                     without subscription                            since they cannot be processed by
                                                                                                                     the customer.

     *These services are only available to customers whose Microsoft 365 is looked after by Swisscom. Customers with complex IT infrastructure will be referred to Microsoft 365 experts (Swisscom partners), with
11   services and prices that vary, depending on the partner.
     All prices include VAT.
Microsoft 365 with data storage in CH available
     All core data of Microsoft 365 services is stored in Switzerland!

                   Exchange Online mailbox content: e-mail text, calendar entries and
      Exchange
                   content of e-mail attachments

                   SharePoint online website content and files stored on the website
      SharePoint

                   Files uploaded to OneDrive for Business
      OneDrive

                   Teams chat messages, including private messages, channel messages
      Teams
                   and images used in chats
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New Outlook Voice feature available

                  • Make telephone calls easily with a click from Outlook

     Outlook
                  • No need to type phone numbers by hand

                  • Continuous overview of incoming and outgoing calls

      Telephone
                  • No complex configuration of telephone equipment

                  • No additional call charges

     Employee     • Only CHF 2 per month per phone number

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Who is Outlook Voice
suitable for?
• Particularly suitable for companies with a
   fixed location and traditional back-office
   staff

• Microsoft 365 customers who manage
   contacts in Outlook

• Microsoft 365 customers who already
   have inOne SME and Sbcon Hosted
One-stop shop
     Combine Microsoft 365 with your existing
     Swisscom products and you’ll have a single contact
     partner for all your office communication
     requirements.

     Internet   Services    Telephony   Swisscom TV

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Modern work models? Choose Swisscom

     Many years’ experience with Work Smart
     We gather valuable experience by using the tools ourselves. This helps
     us know which tools are suitable for which companies and
     collaboration models, and to provide you with the best possible support
     as you start using modern work methods.

     The right product for every SME
     From a simple chat function to the full Managed IT, our solutions are
     modular and scalable, so they can be implemented in accordance with
     your individual requirements.

     We offer local, individual support
     Either via our hotline or in collaboration with our close network of
     Swiss partners, we can support you through your transformation into
     the world of new work models. We offer individual support in all
     official Swiss languages via our hotline or through our local partners.
16                                                                             Swisscom Rechenzentrum
We look forward to helping
     you with Microsoft 365.

     Swisscom (Switzerland) Ltd
     SME
     P.O. Box
     CH-3050 Berne
     0800 055 055

17   Swisscom (Switzerland) Ltd   www.swisscom.ch/Microsoft 365
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