MINING AS A PARTNER IN SUPPORTING MORE INCLUSIVE AND RESILIENT SOCIETIES

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MINING AS A PARTNER IN SUPPORTING MORE INCLUSIVE AND RESILIENT SOCIETIES
BUILDING
     FORWARD BETTER

COVID-19 FRAMEWORK

   MINING AS A
   PARTNER IN
   SUPPORTING
   MORE INCLUSIVE
   AND RESILIENT
   SOCIETIES

Dave Prescott, Creative Director, The Partnering Initiative,
Danielle Martin, Adviser, ICMM, Zahid Torres-Rahman, CEO, Business Fights Poverty,
and Jane Nelson, Director, Corporate Responsibility Initiative, Harvard Kennedy School
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    ABOUT

T    he Building Forward Better Framework presented in
     this paper was developed as a collaboration between
the International Council on Mining and Metals (ICMM),
Business Fights Poverty (BFP) and The Partnering Initiative
(TPI), in consultation with the Corporate Responsibility
Initiative, Harvard Kennedy School. It is based on an
original framework developed by Business Fights
Poverty and the Corporate Responsibility Initiative.

ABOUT THE COLLABORATORS:

The International Council                 Business Fights Poverty is       The Partnering Initiative is an
on Mining and Metals is an                a business-led collaboration     international NGO, founded
international organisation                network focused on social        in 2003, with the passionate
dedicated to a safe, fair and             impact. For 15 years, it has     belief that only through
sustainable mining and metals             been bringing together           effective collaboration among
industry. Bringing together 27            organisations and individuals    business, government, NGOs
mining and metals companies               to collaborate on questions      and the United Nations
and over 35 regional and                  that matter to business,         system, can we achieve the
commodity associations, it                people and planet. Along         shared vision of a prosperous
strengthens environmental                 with over 100 international      economy, thriving societies
and social performance.                   companies, NGOs, universities,   and a healthy environment.
It serves as a catalyst for               and government bodies,           TPI’s tools and guidebooks
change, enhancing mining’s                it has a global network of       have been used as the basis
contribution to society. Every            around 30,000 professionals      for multiple organisations’
ICMM company member                       who share their collective       internal guidance and change
adheres to ICMM’s Mining                  insights to move the needle      management, and its policy
Principles, which incorporates            on pressing global challenges.   pieces have influenced
comprehensive environmental,                                               the United Nations system
                                          businessfightspoverty.org
social and governance                                                      and international donors
requirements, robust site-level                                            in their engagement and
validation of performance                                                  support of partnering.
expectations and credible
                                                                           thepartneringinitiative.org
assurance of corporate
sustainability reports.

icmm.com
MINING AS A PARTNER IN SUPPORTING MORE INCLUSIVE AND RESILIENT SOCIETIES
3

 FOREWORD

T   his document is a collaboration
    between a group of
organisations that seeks to explore
the collective leadership of the
mining and metals industry in
rebuilding better in the wake of
COVID-19. It seeks to connect
the immediate crisis response
to the long-term sustainable
development challenges of                           communities and countries. This has
communities and nations, focusing                   included convening more than 30
                                                    calls with members and national and
on practical action, and opening                    community associations from across
up new collaborative opportunities                  the globe to share experiences and
within and beyond mining.                           learnings, and the posting of more
                                                    than 110 resources (tools, guides,
                                                    case studies) to the member hub.
                                                    There have also been several public
         In March 2020, Business Fights
                                                    and industry events held to discuss
         Poverty together with the Corporate
                                                    industry responses. This experience is
         Responsibility Initiative at Harvard
                                                    reflected on a microsite, together with
         Kennedy School published a Business
                                                    an initial COVID-19 response briefing.
         and COVID-19 Response Framework
         that sets out guidance for how
         businesses can support the most
         vulnerable across three areas of impact:
         in their lives (health and safety),
                                                                                              LIVELIHOODS

         livelihoods (jobs and incomes) and
                                                                                                            LEARNING

         learning (education and skills). The
                                                                                     LIVES

         Response Framework sets out actions
         that businesses can take through
         their core business capabilities and
         activities, community investment and
                                                               CORE BUSINESS
         volunteering, and policy engagement,
         advocacy, and support for institution
                                                                   COMMUNITY
         strengthening (see figure, right).                       INVESTMENT

         During the same period, ICMM has
                                                                      POLICY
         been engaging its member companies                      ENGAGEMENT
         and national associations in a range
         of activities to accelerate member
         learning and improve the flow of
                                                                      Find the Framework rationale here
         communications between members,
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                                                           rebuilding actions but acknowledges
                                                           that the fluid nature of this pandemic
      This current document                                means that there is not necessarily
      brings together the BFP                              a linear path from one phase to
      framework and ICMM’s                                 another nor a clear line between
                                                           short- and longer-term responses.
      original COVID-19 response
      briefing, with the collaborative                     As well as the inputs described above,
                                                           it has benefited from rapid input
      experience of TPI, to set out
                                                           from a group of member companies,
      a framework for collective                           together with representatives of the
      action by mining companies                           ILO and GIZ; a public discussion on
      and other stakeholders in                            cross-industry solutions to COVID-19
                                                           as part of the Business Fights Poverty
      response to COVID-19.
                                                           Online 2020 conference; and the review
                                                           and guidance of multiple individuals.

                                                           It is hoped that the framework will
                  This current document brings together
                                                           provide a focal point for engaging
                  the BFP framework and ICMM’s original
                                                           stakeholders within and beyond
                  COVID-19 response briefing, with
                                                           the mining industry, and ultimately
                  the collaborative experience of TPI,
                                                           contribute to the long-term impact and
                  to set out a framework for collective
                                                           resilience of the industry and mining
                  action by mining companies and other
                                                           communities in the face of current and
                  stakeholders in response to COVID-19.
                                                           future social and economic challenges.
                  It encompasses response, recovery, and
MINING AS A PARTNER IN SUPPORTING MORE INCLUSIVE AND RESILIENT SOCIETIES
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  CONTEXT
A GLOBAL EMERGENCY
T   he COVID-19 pandemic is an
    ongoing global emergency with
extraordinarily far-reaching health,
                                                                                    Many countries that are
                                                                                    least prepared to respond to
economic, social, environmental and                                                 COVID-19 also happen to be
governance consequences. Many
                                                                                    highly dependent on mining.
countries are facing massive disruption
and uncertainty now and looking forward,
as the COVID-19 virus strengthens its                                       The impact on livelihoods is similarly
hold in some regions, has yet to truly                                      vast. As of July 2020, 93% of the world’s
take hold elsewhere, and seems set to                                       workers were living in countries with
resurge in future waves. Its non-linear                                     lockdown confinement measures in
                                                                            place. Working hour losses for the
impacts are creating huge uncertainty.
                                                                            second quarter of 2020 relative to the
                                                                            last quarter of 2019 are estimated to
        Many countries that are least prepared                              reach 14.0 percent worldwide (equivalent
        to respond to COVID-19 also happen                                  to 400 million full-time jobs).3 In
        to be highly dependent on mining.                                   many situations, people are unable to
        ‘Resource-dependent’ countries are                                  implement physical distancing to protect
        home to almost 30% of the global                                    themselves and others against infection.
        population, with 230 million people                                 In the absence of public social safety
        in these countries living in extreme                                nets or private health benefits, many
        poverty.1 The contribution of mining                                people have no option but to go on
        companies in supporting workers and                                 working even if they are feeling unwell.
        communities in these countries is critical,
        especially where local government                                   The impact on learning has been
        capacity may be overwhelmed.                                        enormously disruptive. The closure
                                                                            of learning institutions worldwide,
        The impact of COVID-19 on the lives,                                including schools, colleges, universities
        health and safety of millions of                                    and apprenticeship schemes, is causing
        people has been and continues to be                                 major and unequal interruption in
        catastrophic, both directly and with                                students’ learning, disruptions in internal
        numerous indirect mental and physical                               assessments, and the cancellation of
        health complications and fatalities                                 public assessments for qualifications.
        resulting from scarce resources being                               The massive shift to online learning
        diverted to address the pandemic as well                            has been partially successful at
        as increased food insecurity and poverty.                           best, even in contexts where there
        Health and social services in many                                  are reliable internet and electricity
        countries are struggling without essential                          supplies and where there are teachers
        equipment, health workers are getting ill,                          with the capacity to provide effective
        and access to treatment for non-COVID                               education in an online environment.
        illnesses is increasingly challenged.2
                                                                            In short, the COVID-19 pandemic
                                                                            has caused a global systemic shock,
        1    ICMM (2018), Social Progress in Mining-Dependent Countries:    laying bare a variety of local, national
        Analysis through the lens of the SDGs [PDF]. Available at http://
        www.icmm.com/website/publications/pdfs/social-and-econom-
        ic-development/180710_revised_spimdcs.pdf
                                                                            3     ILO (2020) COVID-19 and the World of Work. https://www.ilo.
        2    4SD/ WHO (2020) The Learning and Leadership we need to         org/wcmsp5/groups/public/@dgreports/@dcomm/documents/
        overcome COVID, with equity                                         briefingnote/wcms_749399.pdf
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               and global systems failures and inequalities         ALIGNING SHORT-TERM
               that require urgent attention. For the most
               vulnerable areas of the world, life before
                                                                    RESPONSE WITH LONG-
               COVID-19 was already a crisis, with people           TERM RESILIENCE
               and systems trapped in a continuous cycle
                                                                    Mining companies have longstanding
               of ‘response and recovery’, never reaching
                                                                    experience of localised crisis response.
               a lasting opportunity to ‘rebuild’. For
                                                                    Drawing on significant experience, and lessons
               mining, COVID-19 has caused companies
                                                                    learned, from previous health emergencies
               to reconsider the risks and benefits of
                                                                    such as Ebola, tuberculosis, malaria and HIV/
               local over global for workforces, supply
                                                                    AIDS, mining companies are particularly well-
               chains and investments and whether they
                                                                    positioned to respond to the current pandemic.
               have the skills to manage a rebalance.
                                                                    Many mining companies have been present in
               It has taken this unprecedented global
                                                                    communities for several years, if not decades,
               pandemic to create a sense of urgency to act
                                                                    and most of their employees and contractors
               in many people. Many of those in more stable
                                                                    live in these communities. They usually have
               societies have experienced for the first time,
                                                                    well-established connections with those who
               in a highly personal way, why it is intolerable
                                                                    are hardest to reach, developed through years
               for anyone to live in a state of continual crisis.
                                                                    of undertaking structured social, environmental
               The impact has been exacerbated in other ways        and human rights impact assessments,
               too that are likely to have long-term effects;       consultations and other engagement processes.
               injustices have occurred and gone unaddressed        This allows them to work quickly and efficiently
               because the world’s focus, and that of those         with local community leaders, NGOs and
               who may usually intervene or protest, has been       governments to identify vulnerable households
               on the pandemic; meanwhile funds directed to         and deliver vital resources and care packages
               not-for-profits that provide essential services      to those who need it most. ICMM members
               and safety nets for millions of people have been     are drawing on these community networks
               diverted to the pandemic potentially causing         to share knowledge and deliver support on a
               the cessation of those organisations’ services.      range of critical issues arising from COVID-19.
               It all points to why a collective, ongoing global
                                                                    In addition to implementing highly rigorous
               response is essential. It is against this urgent
                                                                    standards and processes to protect employee
               background that the mining industry can play
                                                                    and contractor health and safety and ensure
               a valuable role in partnership with others.
                                                                    operational continuity, mining companies
               Four key leadership imperatives and                  have made substantial financial and in-kind
               principles for action are emerging:                  commitments to support host governments,
                                                                    communities and the most vulnerable.
                  Aligning short-term response
                  with long-term resilience                         As of June 2020, ICMM company members
                                                                    had donated more than US$315 million to
                  Developing a mindset for transformation           global response efforts through COVID-19
                                                                    funds and individual company donations to
                  Contributing to system-level
                                                                    national relief efforts. Member companies
                  impact
                                                                    have also been donating company facilities
                  Communication, coordination                       for use as field hospitals and testing centres,
                  and collaboration.                                providing access to clean water and sanitation
                                                                    facilities, engaging in awareness-raising
                                                                    campaigns on hygiene and other preventative
                                                                    measures, providing food and care packages,
                                                                    investing in online education programmes,
                                                                    supplying medical transport vehicles, building
                                                                    mechanical ventilators, 3D printing PPE
                                                                    equipment, taking steps to avoid discrimination
                                                                    against those who test positive for COVID-19,
                                                                    and building labs and creating testing
                                                                    capacity to support government responses,
                                                                    especially where public capacity is limited.
MINING AS A PARTNER IN SUPPORTING MORE INCLUSIVE AND RESILIENT SOCIETIES
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                               The table below sets out some of the reasons why, at its best, the mining
                               industry has such an important role to play in the COVID-19 response and
                                  longer-term efforts to rebuild and strengthen community resilience.

  Some lessons and know-how from                                                          Potential broader relevance for
  leading mining and metals companies                                                     ‘rebuilding better’
  Protecting the health and safety of                                                     …the business case for thinking about
  employees, including employees’ families, host                                          health protection beyond employees to
  communities, suppliers and contractors…                                                 also include employees’ families, host
                                                                                          communities, suppliers and contractors.

  Building effective relationships with, and supporting                                   …recognising the critical role played by local
  the strengthening of, sub-national governments                                          authorities in crisis response (for future waves
  and municipalities which lack capacity…                                                 of the pandemic and other emergencies).

  Building effective relationships based on trust                                         …prioritising the needs of the most vulnerable in
  and respect with vulnerable communities,                                                society, including protecting their livelihoods.
  including migrant workers…

  Infectious disease control learned from                                                 …knowing how to manage the spread of infectious
  managing Ebola, HIV/AIDS, TB…                                                           diseases for which there is/was no cure.

  Using a multiple-decade investment horizon;                                             …thinking about the long-term resilience
  capacity for long-term, systems-level thinking…                                         of public health systems and explaining
                                                                                          why it matters to business.

  Establishing corporate community                                                        …taking a responsible stake in the long-term social
  foundations with long-term, regional social                                             and economic development of regions and nations.
  and economic development objectives…

  Building effective relationships with workers’ organisations                            ……recognizing the important role they
  that are crucial in supporting workers in times of crisis…                              play in understanding, communicating and
                                                                                          negotiating needs and obligations.

  Responding to the challenges of automation,                                             …identifying practical ways to reskill, retrain and build
  digitisation and remote working as part of the                                          new enterprises following mass unemployment and
  ‘mine of the future’, and supporting economic                                           major structural shifts in employment patterns.
  diversification across the mining life cycle…

  Developing new water and energy supply                                                  …ensuring continuity of access to basic services for
  infrastructure that is also made available to                                           communities, strengthening the capacity of other
  communities; investing in renewable energy;                                             stakeholders to provide this access, and supporting
  investing in water and energy efficiency…                                               community resilience to climate change.

  Being transparent about tax payments1…                                                  …increasing trust in powerful societal actors.

1    As an example of tax transparency: in a survey conducted by PwC for ICMM on member payments of corporate income tax and royalties between 2013
and 2017, it was found that companies had paid over US$100 billion to public finances in the 50 countries they operate in. See also EITI.
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                                                                          crisis in the first place or that exacerbated
                                                                          its impact – and to act with the same sense
                                                                          of urgency, even when the immediate, visible
                                                                          manifestations of a crisis have passed.

                                                                          Figuring out how to align and connect
                                                                          short-term response capability with long-
                                                                          term structural considerations is going to be
                                                                          especially important as mining companies,
                                                                          host countries and communities face different
                                                                          phases of COVID-19 in different operations
                                                                          in different parts of the world. There is not a
                                                                          linear transition from response to recovery
                                                                          to rebuilding: these three different phases
                                                                          are occurring in multiple, simultaneous and
                                                                          diverse ways, with different timing and often
                                                                          resurgence, depending on the location.

                                                                          Equally, the pandemic is highlighting and
                                                                          exacerbating structural inequalities based
                                                                          on race, ethnicity, gender and wealth. At the
                                                                          same time, a key structural inequality the
                                                                          mining sector faces is the regional and remote
                                                                          divide. To be effective, response, recovery and
                                                                          rebuilding initiatives must directly address
                                                                          these inequalities and vulnerable groups. Box 1
                                                                          (overleaf) illustrates some of the issues that
                                                                          need to be addressed with respect to gender.

             The pandemic is highlighting                                 DEVELOPING A MINDSET
             and exacerbating structural                                  FOR TRANSFORMATION
             inequalities based on race,                                  Just as COVID-19 has shone a light on
                                                                          the multiple structural inequalities in our
             ethnicity, gender and wealth.                                economies and societies, it has also, in many
             To be effective, response,                                   cases, reinforced the business case for mining
                                                                          companies to transform and accelerate
             recovery and rebuilding                                      changes that were already underway in
             initiatives must directly                                    the mining industry (see box 2, below).5

             address these inequalities                                   These included the major structural changes
             and vulnerable groups.                                       towards greater automation, digitisation
                                                                          and increased remote working, as well
                                                                          as the shift towards greener economies;
                                                                          also a growing focus on ‘benefit sharing’,
                                                                          resource nationalism and local over global for
                  Of course, the ability to respond quickly and
                                                                          workforces, supply chains and investments.
                  effectively to emergencies is not unique to
                                                                          The much-used word ‘transformation’ also
                  mining. It is clear that many organisations
                                                                          speaks to the deeper shifts taking place
                  act and collaborate more quickly and more
                                                                          in mindsets and ways of working – raising
                  effectively during times of crisis.4 Equally,
                                                                          questions that go right to the purpose of
                  it is not sufficient for any industry, indeed
                                                                          mining companies. Mining is well positioned
                  for any part of society, simply to be able to
                                                                          to play a role in the long-term transformation
                  respond when a crisis hits. It is necessary
                                                                          of societies and economies: and mining
                  to address the underlying structural
                                                                          itself is being transformed in the process.
                  weaknesses and inequalities that led to the
                                                                          5    ICMM (2020): COVID-19 crisis will bring lasting change to the mining
                  4   TPI (2020) Fighting side by side against COVID-19   industry
MINING AS A PARTNER IN SUPPORTING MORE INCLUSIVE AND RESILIENT SOCIETIES
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BOX 1: MINING AND                                       Gathering gender-disaggregated data on impacts
                                                        can help shape rebuilding efforts and inform
GENDER                                                  community investment. ‘Gender-smart’ strategies
Various studies have identified that women are          can lower the costs of procurement, such as PPE.
at higher risk of exposure to COVID-19 because
                                                        Local (women-owned) businesses may have
they are the majority of workers in the global
                                                        the capacity to assemble masks or distribute
health and social sector, and customer service
                                                        hand sanitiser, soap or disinfectant to nearby
and hospitality workforces, as well as being
                                                        communities, for example. Companies’ assistance
mostly responsible for caring for children, the
                                                        in facilitating these contracts can result in small
elderly and the sick (at work and at home).
                                                        business competitiveness, negate the need for
They are also likely to be more vulnerable to
                                                        procurement from the global supply chain, and
economic shocks from the pandemic because
                                                        contribute to rebuilding local economic resilience.
they hold more low-paying, part-time, informal
or non-paid (housework, child rearing) jobs and         A partnership between the International Finance
are less likely to return to their prior income         Corporation (IFC) and the Government of Canada,
levels (evidenced from the Ebola epidemic).             is training farming families in mining communities
                                                        in Peru to adopt improved agricultural, nutritional
As mining continues through the COVID-19
                                                        and health practices. Using a collaborative, public-
pandemic, mining companies can take a
                                                        private model, the training and capacity building is
leadership role in promoting gender-inclusion as
                                                        being delivered primarily to women and to enable
part of the rebuilding effort. Moreover, companies
                                                        them to utilise new agricultural technologies. It
that address gender-specific vulnerabilities in their
                                                        has increased the empowerment of the women
rebuilding approaches are likely to amplify their
                                                        involved, increased household incomes, reduced
effectiveness. Supporting childcare and remote
                                                        food insecurity and improved livelihoods.
and flexible work schedules help women (and
men) to balance domestic responsibilities with          Source: CommDev
work. Promoting inclusive health messaging that
is nuanced to reflect the different roles and risk
factors for women can help to protect women.
                                                                    Promoting inclusive health
                                                                    messaging that is nuanced
                                                                    to reflect the different roles
                                                                    and risk factors for women
                                                                    can help to protect women.
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                                                                                   development partner, an ‘anchor institution’
      “The COVID-19 pandemic is the                                                for a local economy.7 The industry provides
                                                                                   jobs and other development benefits in
      greatest threat to global health
                                                                                   mining-dependent countries and the remote
      in a century, bringing with it                                               communities where many operations are
      inevitable social and economic                                               located, and its products are at the start of
      stress in varying forms across all                                           the supply chains that feed almost all aspects
                                                                                   of everyday life — from agriculture and
      our countries of operation. Aligned                                          healthcare to energy supply and transport.
      with our Purpose – re-imagining
                                                                                   Just as mining-dependent governments will
      mining to improve people’s                                                   continue to rely on export earnings, mining
      lives, we have defined our role in                                           supply chains and tax and royalty payments
      preventing, responding to, and                                               to help shore up their economies, it is clear
                                                                                   that the world’s demand for mining and metals
      recovering from the effects of                                               products is not likely to reduce any time soon.
      the pandemic, whilst protecting                                              As coal is phased out and renewable energy
      the integrity of our business.                                               phased in, the profile of key commodities and
                                                                                   products will change, but overall demand is
      The health and safety of our                                                 likely to increase.8 And, since many of the
                                                                                   most accessible sources of minerals have now
      employees, their families and
                                                                                   been extracted, mining operations are often
      communities are important to                                                 located in some of the world’s most biologically
      Anglo American. We therefore                                                 sensitive and socially marginalised regions.
                                                                                   This means that the mining industry has a
      quickly developed and implemented
                                                                                   relationship with, and special commitment to
      our WeCare global response
      programme to support the lives                                               7    ICMM (2020) COVID-19 and mining dependent countries

      and livelihoods of our workforce                                             8     World Bank (2020): Minerals for climate action: The mineral intensity of
                                                                                   the clean energy transition
      and host communities through
      this time, and help address the
      health, social and economic impact
                                                                                           BOX 2: THE BUSINESS CASE
      of the COVID-19 pandemic.”                                                           FOR TRANSFORMATION
      Cas Badenhorst, Anglo American                                                       In determining which                              contribute to
                                                                                           actions to pursue in                              climate action, water
                                                                                           responding, recovering                            preservation, energy
                                                                                           and rebuilding from                               transformation?
                                                                                           COVID-19, companies
        Many governments are looking to mining as                                                                                            help companies
                                                                                           might look to the value
        one of the key sources of revenue and stability                                                                                      reimagine work,
                                                                                           drivers of transformation
        in these uncertain times. Some countries are                                       to guide decision making.                         workers and the
        so heavily reliant on mining that governments                                      Companies might                                   workplace?
        depend on the ongoing viability of mines                                           ask, what actions:
                                                                                                                                             advance companies’
        to protect national economies during the
                                                                                                contribute to a                              analytical and AI
        current and future uncertainty. Governments in
                                                                                                differentiated                               decision making
        Canada, Australia, South Africa, the Philippines,                                                                                    aspirations?
                                                                                                operational strategy?
        Peru, Brazil and Colombia, for example, have
        declared mineral exploration, processing,                                               contribute to long-                          advance digitisation
        and related supply of goods and services,                                               term sustainable                             across the company
        as ‘essential services’.6 Mining’s multiple-                                            social outcomes and                          and supply chains?
        decade commitment to specific locations                                                 provide opportunities
                                                                                                                                             satisfy increased
        often make mining companies a dependable                                                for collaboration?
                                                                                                                                             demand for
                                                                                                advance equality,                            provenance and
        6    Intergovernmental Forum on Mining, Minerals, Metals and Sustainable
        Development (2020) The Impact of COVID-19 on Employment in Mining                       diversity and                                product stewardship?
                                                                                                inclusivity?
11

                                                      highlighted and exacerbated deep-seated structural
“For a sustainable and lasting                        inequalities and system failures in many countries.
positive impact of industry to
                                                      Health systems, even in OECD countries, were not
happen in a place, industry needs a
                                                      prepared for a pandemic of this scale and global
different mindset from the recovery                   scope. In many cases they are inadequate to deal
and response mindset. It needs                        with a combination of COVID-19 alongside other
                                                      infectious and chronic diseases and the ongoing
different forms of stakeholder
                                                      need for improved maternal and childcare.
engagement, a commitment to                           Likewise, food systems in many cases have been
getting things done more slowly –                     struggling to link producers with consumers.
and sometimes more painfully – if                     The World Food Programme estimates that
                                                      acute hunger could almost double by the end
needed, to ensure that governments                    of 2020 as a result of the pandemic, putting
and institutions are truly on board.”                 an additional 130 million lives and livelihoods
                                                      at risk.9 Social protection systems have also
Janne Kaiser-Tedesco, GIZ                             proven to be inadequate in many countries as
                                                      millions of people find themselves out of work
                                                      or earning lower incomes. The lack of financial
                                                      and economic resilience in both households and
                                                      communities is likely to worsen in the absence of
  communities that is rare in the private sector.
                                                      concerted joint action by the public and private
  As such, expectations from both communities
                                                      sectors. Stark inequalities in digital inclusion
  and governments are likely to continue to grow.
                                                      have become impossible to ignore – both from
  The industry will need to work strategically with
                                                      the perspective of small and micro-enterprises
  local partners to strengthen institutions and
                                                      and smallholder farmers as well as students
  public services, address structural inequalities
                                                      and workers trying to gain employable skills.
  and transform economic and social outcomes
                                                      Meanwhile, the ongoing march of climate change
  in a manner that has measurable business
                                                      and its negative consequences for vulnerable
  benefits as well as development impact.
                                                      populations continues to point to a need for
  Until now, mining has arguably not harnessed        more resilient and low-carbon energy systems.
  the formidable array of resources, capacities
  and experience at its disposal, to benefit
  the widest possible range of stakeholders
  across entire value chains. At the same
  time, mining’s stakeholders and partners
  can do even more to play their own role in                “The COVID-19 pandemic has held
  leveraging their capabilities and partnering              a mirror up to us all, exposing
  with the industry to show how this ‘formidable
  array’ can be put to work for the broader
                                                            inequalities and vulnerabilities
  public good. As leading companies have                    throughout society. We need to
  demonstrated time and again, effective                    focus on the critical importance of
  collaboration depends on creative
                                                            cross-sector collaboration in order
  combination of resources, through trust-based
  relationships, towards shared objectives.                 to build forward better towards
                                                            a greener, more equal, and more
                                                            resilient future post COVID-19.”
  CONTRIBUTING TO
  SYSTEM LEVEL IMPACT                                       Nicky Black, ICMM
  There will continue to be a crucial need for
  individual community-level projects and
  programmes supported by individual mine sites
  or companies. At the same time, the pandemic
  has reinforced more than ever, the need for
  system-level solutions. As outlined above, it has   9     World Food Programme (2020): Risk of hunger pandemic as coronavirus set
                                                      to almost double acute hunger by end of 2020.
12   COVID-19 ACTION TOOLKIT | BUILDING FORWARD BETTER

                                                                                            “We need to look at transformation
                                                                                            of partnerships, also transformation
                                                                                            around skills networking. There is
                                                                                            specific subject matter expertise in
                                                                                            mining (i.e., aspects of health) that
                                                                                            even some governments don’t have
                                                                                            access to, so we can create new
                                                                                            partnerships to transfer skills, to
                                                                                            make them available to government
                                                                                            where they don’t have the money or
                                                                                            the will to create that capacity.”

                                                                                            Cas Badenhorst, Anglo American

        Addressing systemic challenges is primarily
        the responsibility of governments. In many                                      and community partners are:
        situations, however, governments lack the
        resources, capabilities or political will to                                        Local and national economic
        address such deep-seated issues that require                                        diversification initiatives.
        multi-dimensional solutions and long-term
                                                                                            Financial inclusion and
        timeframes.10 Mining companies can work
                                                                                            resilience, especially for small
        collectively with each other and with leading
                                                                                            and micro-enterprises.
        corporations in other sectors, especially
        agribusiness, digital tech companies, financial                                     Skills development and diversification,
        institutions, energy, infrastructure, consumer                                      including digital and other
        goods and health companies, to help address                                         technology-driven skills.
        at least some of the systemic challenges that
        have been thrown into sharp relief by the                                           Digital inclusion initiatives to improve
        pandemic. Such structural challenges will                                           lives, livelihoods and learning.
        continue to undermine lives, livelihoods and
                                                                                            Strengthening local health systems,
        learning in the future, even in the absence
                                                                                            clinics and community health workers.
        of future shocks such as climate change,
        new pandemics and financial crises.                                                 Supporting local or national
                                                                                            public health awareness and
        There is also an opportunity for mining and
                                                                                            hygiene programmes.
        other companies to work in partnership
        with some of the global donor-led or                                                Strengthening local food systems,
        national government-led relief and stimulus                                         security and nutrition, especially small-
        packages that will be implemented over                                              scale farming, processing and retailing.
        the coming months and years to make
        sure that there is sufficient support                                               Investing in shared infrastructure
        directed towards strengthening local                                                initiatives to enhance energy
        institutions and community-led efforts                                              access, transportation and
        and to reach vulnerable people.                                                     watershed management.

        Eight areas where there is potential
        for increased collective action by
        mining companies alongside other
        businesses and government or NGO

        10    Lisa Dreier, David Nabarro and Jane Nelson (2019) Systems Leadership
        for Sustainable Development: Taking action on complex challenges through
        the power of networks.

        See also Jane Nelson (2020) Coalitions for Change: Collective action to drive
        scale and systemic impact. (Forthcoming)
13

  COMMUNICATION,
  COORDINATION AND                                      “We don’t know what we don’t know
  COLLABORATION                                         about what other sectors have tried.
  A ‘transformation’ mindset and efforts to             We are trying to understand what
  achieve system-level impact requires new              we don’t know. Finding opportunities
  forms of communication, coordination and
  collaboration, at multiple, linked levels:
                                                        to have cross-sector learning is
                                                        something we have not done well
     within mining companies, to ensure
     that short-term site-level crisis response
                                                        up until now. Big miners have tried
     action is strategically linked wherever            a lot of things – some have worked
     possible to long-term structural and               well, and some have not – being
     systemic priorities, and looking at both
                                                        transparent about both sides is
     upstream and downstream opportunities;
                                                        useful, and cross-sector conversation
     between mining companies, to ensure
                                                        at the grassroots level is important.”
     that collective action and collective policy
     engagement advocacy, in service of the
                                                        Nick Cotts, Newmont
     most vulnerable, takes place wherever
     possible, and to ensure that the leadership
     examples of the most responsible companies
     are followed by others including smaller
     companies and state-owned enterprises;             diverse perspectives join together, such
                                                        as mining and technology companies,
     across industries, to ensure that those
                                                        or mining and insurance companies, or
     industries closely related to mining such as
                                                        mining and agribusinesses (see box 3).
     agriculture, manufacturing, construction
     and infrastructure, are also looking               between stakeholders, so that mining
     ‘beyond the fence line’ to harness the             companies partner much more
     extraordinary potential that comes when            systematically with governments,
                                                        NGOs, UN agencies, foundations, social
                                                        enterprises, academia and others to
                                                        minimise the risk of future crisis and build
                                                        the resilience of the most vulnerable.
“Those of us who have been
responsible for outbreak responses                  This mindset and way of working calls for an
have learned that we have to make                   unusual and paradoxical form of leadership
                                                    which combines courage and humility; the
a point of working together in ways                 commitment to act with a dedication to
that recognize our interdependence                  listening and learning; and a determination
and reflect our respect for each other.             to be proactive and decisive coupled with
                                                    a recognition that no single entity or sector
This applies regardless of who we                   has all of the answers.11 A willingness and
are, the nation we come from and our                appetite to look ‘beyond the fence line’ does
affiliations. We have learned that we               not come easily in all cases, especially in
                                                    an industry where incentives, training and
do best if we are willing to share what
                                                    experience do not always encourage that way
we know (and do not know) openly                    of working. Box 3, below, shows how mining
with each other and do all we can to                and agriculture could connect more effectively.12
ensure that no person, no community
and no nation is left behind.

David Nabarro, Special Envoy to the
                                                    11  See for example the ‘systems leadership mindset’ on p. 3 of Systems
World Health Organization Director                  Leadership for Sustainable Development.

General on COVID-19                                 12  4SD/ WHO (2020) The Learning and Leadership we need to overcome
                                                    COVID, with equity
14   COVID-19 ACTION TOOLKIT | BUILDING FORWARD BETTER

           BOX 3: BETTER CONNECTING
           MINING AND AGRICULTURE
           The crisis has highlighted an                 have long lifecycles and thus         Moving forwards, since many
           opportunity that has long existed             a long-term presence on the           mining operations are based in
           but that may become more                      land. Understanding regional          areas where agriculture forms the
           urgent in the effort to recover               development plans and the             basis of the rural economy, there
           and rebuild stronger economies                contributions of the different        are many potential synergies with
           and communities. This is the                  sectors is a critical ingredient in   agribusiness companies that are
           opportunity for mining and                    long-term, land-based economic        also interested in building long-
           agricultural companies to                     development and sustainable           term community resilience.
           collaborate to reduce poverty                 livelihood projects. Aligning
           and strengthen communities                    around social investment and          Further information: A shared role
           through landscape-wide and                    community development                 in poverty alleviation and land
           land stewardship initiatives.                 approaches can strengthen             stewardship, WBCSD. Thanks to Ruth
                                                         dialogue between companies,           Thomas from the Global Agribusiness
           Mining companies have included                sectors and governments; provide      Alliance who featured on a panel
           investment in small-scale farming             a focus for donors interested         alongside ICMM at a Business Fights
           in their efforts to contribute to a           in livelihood or micro-finance        Poverty event convened during the
           sustainable post-mine economy                 programmes, for example;              development of this document.
           for decades, both as a part of                and be more impactful where
           community development and                     shared or complementary
           mine closure programmes. Mining               resources are leveraged.
           and agri-business companies
15

 A FRAMEWORK FOR
 PRACTICAL ACTION
            The remainder of this report sets out some of the practical actions that are being
            taken by mining companies now, and could be taken going forward. They cover short-
            term, reactive response and recovery, and long-term, proactive rebuilding actions,
            across three areas of: lives (health and safety), livelihoods (jobs and incomes) and
            learning (education and skills). This Building Forward Better Framework sets out
            actions across core business capabilities and activities; strategic community investment;
            and policy engagement, advocacy and support for institution strengthening.

RESPOND AND RECOVER
SHORT-TERM ACTIONS

ACROSS ALL DIMENSIONS

 LIVES, LIVELIHOODS & LEARNING

 Document and share the               Where possible, align short-           ongoing training for staff in use
 results and lessons learned          term response and recovery             of equipment so the benefit
 from short-term actions to           and long-term socio-economic           will stretch beyond COVID-19
 enable replication elsewhere.        development priorities,                and enable hospitals to better
                                      eg donating equipment to               manage other diseases.
                                      hospitals while also providing
16   COVID-19 ACTION TOOLKIT | BUILDING FORWARD BETTER

ACTIONS                           LIVES:                                          LIVELIHOODS:                                LEARNING:
                                  HEALTH & SAFETY                                 JOBS & INCOMES                              EDUCATION & SKILLS

CORE BUSINESS              Ensure health and safety of employees,          Extend access to paid sick leave, support    Help employees with
                           contractors and other stakeholders              remote working, and support hourly           training, new digital skills
Put people first.
                           directly impacted by the business,              employees and contractors financially.       and opportunities as work
Identify vulnerable
                           prioritising the most vulnerable.                                                            patterns shift.
stakeholders in the                                                        Support small-scale suppliers by, for
company’s operations,      Work with suppliers to repurpose                example, changing payment terms and          Increase access to digital
value chain and            manufacturing facilities to support             conditions to address short-term cash        learning platforms and video
communities. Identify      response.                                       flow issues.                                 conferencing technology,
the most salient                                                                                                        and explore collaboration
                           Leverage and repurpose other corporate          Maintain rigorous ethics and compliance
human rights and                                                                                                        opportunities with data
                           capabilities and assets such as                 systems to limit increases in price
economic risks they                                                                                                     providers.
                           laboratories and health centres.                gouging, counterfeiting, corruption and
face and develop
                                                                           other unethical activities that damage       Provide advice and learning
plans to address these     Contribute to the development and
                                                                           smaller businesses and low-income            resources to small businesses. in
through enhanced           sharing of testing facilities.
                                                                           consumers the most.                          the community.
policies, processes,
products, services,        Give returning employees and rotating
                                                                           Provide small business suppliers or          Share socio-economic
technologies,              employees departing for home access to
                                                                           retailers with health information and        information to help
financing mechanisms       mental health and wellbeing tools, and
                                                                           resources to use with their employees        governments and other
and business models.       health and safety programmes.
                                                                           and/or customers to help them                organisations to understand
                           Help disseminate evidence-based                 safely reopen.                               potential weakness, gaps, and
                           information on health and tackle the                                                         areas requiring support. and
                           spread of misinformation on COVID-19                                                         work to ensure a digital divide
                           and vaccine use.                                                                             does not preclude equitable
                                                                                                                        stakeholder engagement and
                                                                                                                        consultation.

COMMUNITY                  Prioritise the food security, shelter, health   Provide cash grants or emergency loans       Provide money, food
INVESTMENT                 access, and water and sanitation needs          to small businesses.                         programmes, technology,
                           of the most marginalised stakeholders,                                                       transportation etc. to keep
Explore ways to                                                            Support enterprise development
                           including minority-owned suppliers,                                                          children at school or enable
leverage strategic                                                         programmes and community-based
                           Indigenous and low-income communities                                                        online learning during the crisis
community                                                                  economic diversification and financial
                           and migrant workers.                                                                         and economic hardship.
investment                                                                 services organisations, focusing on areas
and employee               Provide ambulances, access to company           worst hit by the crisis.                     Provide free access to learning
engagement to              health facilities, hygiene supplies, medical                                                 content and platforms for
                                                                           Bring capacity (knowledge/expertise) to
support the most           equipment and PPE to health authorities.                                                     children, as well as for workers
                                                                           ensuring small business viability during
vulnerable and ensure                                                                                                   and others in the community.
                           Contribute to community PPE needs either        crisis and beyond.
that community
                           through donated PPE or by accessing                                                          Support local learning/
voices are heard.                                                          Help SMEs to understand what support
                           mining supply chain and purchasing power.                                                    education initiatives that
                                                                           is available and to apply for bank loan
                                                                                                                        enable continuity of provision
                           Support health and social workers to reach      concessions, government grants, etc.
                                                                                                                        by colleges, higher education
                           work by donating food, PPE equipment
                                                                                                                        institutes and apprenticeship
                           and other resources, and providing buses
                                                                                                                        schemes.
                           and other forms of transport.
                                                                                                                        Support organisations that train
                           Provide flexible, emergency or unrestricted
                                                                                                                        and empower teachers and
                           support grants to non-profit organisations
                                                                                                                        other education providers.
                           working on the health crisis and other
                           social challenges at the community level
                           such as food banks and shelters.

                           Support workers’ and wider community
                           access to COVID-19 testing and the vaccine
                           when it becomes available, especially for
                           those who are most vulnerable.

POLICY                     Engage with governments to understand           Advocate for governments to support          Work with governments and
ENGAGEMENT                 and mitigate food security risks alongside      better workers’ protection, small            other partners on supporting
                           health risks.                                   businesses and social safety nets as part    teacher training and ensure that
Engage in policy
                                                                           of economic support packages.                low-income households and
dialogue, awareness-       Work with governments to support the
                                                                                                                        students have better technology
raising and institution-   science-based phased easing of lockdown         Advocate for trade and open borders for
                                                                                                                        access.
strengthening              measures.                                       essential products and services.
partnerships to                                                                                                         Seek to bring governments into
                           Support government efforts to reduce            Make the case for governments to
support those who                                                                                                       partnerships on digital inclusion,
                           post-lockdown risks via, for example,           incentivise new working patterns such as
are most vulnerable.                                                                                                    encouraging governments to
                           extended testing and contact tracing.           staggered work times, flexible working
                                                                                                                        co-fund or host learning content
                                                                           and remote working to ease the transition
                           Engage governments and workers’                                                              and learning platforms for the
                                                                           back to work and reduce pressure on
                           representatives to review required                                                           most vulnerable.
                                                                           public transport.
                           hygiene and other occupational health
                           and safety measures and procedures in           Ensure that ongoing economic relief
                           different mining contexts to enable safe        packages support the most vulnerable
                           working options.                                households and small businesses.

                                                                           Work with governments to ensure mining
                                                                           taxes and royalties are directed to social
                                                                           services and areas of greatest need.
17

COMPANY EXAMPLES *
*member
  The following brief examples represent a small selection of actions that ICMM
         companies are taking with communities to respond, recover and build forward
better from the COVID-19 pandemic. They include both company-wide and single-site
initiatives, showing the broad nature of actions underway. Read a fuller set of examples
at http://snipbfp.org/BFB_Examples.

                                                                                                Core Business + Livelihoods
                                                                                           Anglo American in South Africa has
            Core Business + Lives                                                          committed to continue paying the salaries
                                                                                           of all of 47,000 employees during the 21-day
     Anglo American’s ‘We Care’ programme
                                                                                           lockdown period.
     has implemented a health awareness and
     support programme to protect the health                                               Gold Field’s South Deep mine in South
     and wellbeing of their 90,000 employees                                               Africa committed to continue to pay small,
     and full-time contractors around the                                                  medium-sized and microenterprise service
     world during the COVID-19 pandemic.                                                   providers and small-scale contractors
                                                                                           for the period that it was under care and
     AngloGold Ashanti, Gold Fields, Harmony
                                                                                           maintenance. Salaries were also paid to
     and Sibanye-Stillwater joined together to
                                                                                           the mine’s workers during the lockdown.
     launch an awareness campaign to inform and
     empower mining employees and communities                                              Vale has announced a series of support
     on issues related to COVID-19. Called, This                                           initiatives for small and medium-sized
     is Gold, members recognised the need to                                               businesses affected by the crisis and has
     collaborate to broaden the reach and amplify                                          advanced payments to these suppliers.
     their COVID-19 educational messaging. The
     campaign aims to address stigmatisation                                                    Core Business + Learning
     of Covid-19 sufferers, address gender-
     based violence, and encourage responsible                                             Rio Tinto has committed funding toward the
     behaviour under lockdown regulations                                                  upskilling of out of work apprentices across
                                                                                           various industries by covering their fees
     BHP is supporting local Indigenous                                                    for a course in automation. This will allow
     organisations and services to assist people                                           for the enrolment of up to 200 apprentices
     in safely returning to remote communities.                                            who have had their apprenticeships
     Glencore has produced and disseminated                                                suspended or cancelled due to COVID-19.
     a video to all its employees globally that
     supports mental wellbeing during the
                                                                                                Community investment + Lives
     extended periods at home, separation from
                                                                                           Barrick Gold’s Hemlo mining camp has
     friends and loved ones, and changes of routine
                                                                                           committed US$10,000 to support the Marjorie
     or increased childcare responsibilities resulting
                                                                                           House women’s shelter and US$20,000 to
     from lockdowns. The video provides guidance
                                                                                           Superior Northern Victim Services.
     and tips on how to be mentally resilient.

     Gold Fields’ public COVID-19 portal – open to                                         BHP has established dedicated funds
     all stakeholders – acts as a repository for all                                       to support the response and recovery
     information, including links to Government and                                        efforts across the regions where it
     national health COVID-19 sites. South Deep                                            operates. It has also reviewed its FY21
     mine, in South Africa, developed a video in four                                      social investment budget and project
     local languages on how to educate children                                            pipeline to ensure focus addresses the new
     about the virus and has partnered with peer                                           impacts associated with and expected
     mining companies to run a national radio                                              as a result of the COVID-19 pandemic.
     campaign educating host communities and
     addressing issues of domestic violence and                                            Codelco and Antofagasta are supporting
     stigmatisation. Mines in Ghana and Peru have                                          public health in Chile by making
     run similar television and video campaigns.                                           facilities available for field hospitals.

                                                                                           Freeport-McMoRan in North America has
                                                                                           donated thousands of medical items to
                                                                                           hospitals, medical clinics and organisations
                                                                                           in six tribal nations.
Freeport-McMoRan’s Cerro Verde operations          Barrick has committed US$275,000 to
in Peru have provided buses to ferry healthcare    support local communities in Nevada
workers after public transport was halted and      with food supplies and other necessities,
contributed towards the purchase of 500,000        particularly those most impacted by
test kits and ten non-invasive CPAP ventilators.   COVID-19.

Newmont established a USD20 million                Glencore’s Grupo Prodeco team has
community support fund to help host                worked with local organisations to support
communities, governments and employees             vulnerable families by donating 4,700
combat the COVID-19 pandemic. The fund             provisions kits in Colombia.
prioritises health, but is also contributing to
economic recovery and stability amongst small      Gold Fields’ South African Executive
and medium enterprises in host communities.        Committee members donated a third
                                                   of their salaries for three months to the
Polyus has established a RUB1 billion              country’s Solidarity Fund, established to
fund (US$14.35 million) with the Far East          support the most vulnerable affected by
Development Fund (FEDF) to finance                 the disease and associated lockdown.
activities to prevent the spread of the virus.     Employees were given the opportunity to
                                                   donate a salary percentage to the same
Teck has established a dedicated community         fund or similar charitable initiatives.
investment fund for supporting local
organisations affected by COVID-19 (such           MMG in Las Bambas (Peru) has donated
as healthcare and social services).                food and basic necessity packages to
                                                   almost 6,000 families in the communities
Vale has pledged BRL2.8million (approx             in the Apurimac region and communities
US$540,000) to support several action fronts       in the region of Cusco.
for indigenous groups, such as quarantine units
including a centre for the Awá, Guajajara and      Newmont in Canada assisted a First
Ka’apor indigenous communities.                    Nations community to complete its annual
                                                   harvest without bringing in people to
                                                   assist from outside the community (as is
     Community investment                          usually the case but considered high risk
     + Lives/Learning                              in the face of COVID-19). The harvest was
                                                   completed, the community received its
Vale Institute of Technology (ITV) and
                                                   annual income and people were kept safe.
Fiocruz is carrying out some of the most
extensive genome sequencing of the COVID-19        Hydro has donated BRL2.8 million
in Brazil. Both institutions have collected at     (US$500,000) in food baskets to
least 1,000 samples of the virus with the view     municipalities where they operate in Brazil.
to producing knowledge around vaccine
and medicine that will reduce the impact of
the disease; foster epidemiological studies;
                                                        Community investment
correlate genetic variations of the virus and           + Learning
the clinical history of the disease; and develop
                                                   Vale, Hospital Israelita Albert Einstein,
more accurate diagnostic tests. Vale will
                                                   and Rede Mater Dei de Saúde launched
invest R$ 2.4 million in the research, to be
                                                   an initiative to support open innovation
developed in two years, starting in June 2020.     solutions that mitigate the impacts of
                                                   the COVID-19 in society. The initiative
      Community investment                         received 1,858 solutions and approximately
                                                   US$ 1 million will be allocated to nine
      + Livelihoods
                                                   Brazilian and two Canadian solutions.
Alcoa is providing over US$420,000 to ensure
local people have food and access to key                Community investment
support services in Western Australia.                  + Learning

Anglo American is donating 6,000 food              Barrick Gold in Papua New Guinea is
parcels per month to vulnerable households         engaging with the Enga Provincial Health
in South Africa, 9,700 food packages to            Authority to determine gaps in capacity
families in Moquegua and 4,350 meal                and how the Porgera Mine can respond.
packs a day to health employees and
volunteers, the army and police in Peru.
19

BUILD FORWARD BETTER

LONG-TERM
TRANSFORMATIONAL
ACTIONS AND WAYS OF
WORKING

ACROSS ALL DIMENSIONS

 LIVES, LIVELIHOODS & LEARNING
 Undertake active and ongoing     Make all available connections   Make publicly available, in an
 internal and external review     between short-term response      accessible form, all internal
 of lessons learned during        and long-term structural and     guidance, tools, resources and
 ‘response and recovery’ phase.   systemic priorities at site,     lessons learned where there is a
                                  national and global levels.      strong public good dimension
20   COVID-19 ACTION TOOLKIT | BUILDING FORWARD BETTER

    ACTIONS                              LIVES:                                                LIVELIHOODS:                                       LEARNING:
                                         HEALTH & SAFETY                                       JOBS & INCOMES                                     EDUCATION & SKILLS

    CORE BUSINESS                Plan ahead for how worker health and                 Apply the ‘employment risk                         Upskill current employees in ways of
                                 workplace hygiene will be permanently                heatmap’, developed by the                         working remotely.
    Mining can help reduce
                                 improved.                                            Intergovernmental Forum on
    poverty through direct
                                                                                      Mining, Metals and Minerals for                    Reskill employees for participation in
    and indirect employment,     Redraft existing policies in light of the                                                               other industries/job opportunities as
                                                                                      Sustainable Development (included
    sourcing goods and           large array of new risks that have been                                                                 automation is fast-tracked as a health
                                                                                      in their publication, The Impact
    services locally and the     identified related to remote working                                                                    and safety response to COVID-19.
                                                                                      of COVID-19 on Employment in
    payment of taxes and         and policy responses needed, such as
                                                                                      Mining, included in the Resources                  Support the growth and evolution
    royalties, which enable      on sexual harrassment and domestic
                                                                                      Section at the end of this report).                of online conferences and events to
    the development of           violence.
    essential social and                                                              Prioritise mine closure planning                   replace the traditional model of large
                                 Accelerate commitment to better                                                                         in-person gatherings.
    economic infrastructure.                                                          from the outset of mining projects.
                                 gender balance.
                                                                                      Prioritise benefit-sharing                         Support the building of partnership
                                 Broaden the focus of health and safety                                                                  and collaboration skills both
                                                                                      arrangements with Indigenous and
                                 to establish corporate wellbeing and                                                                    within the company and amongst
                                                                                      other marginalised communities
                                 mental health programmes.                                                                               stakeholders.
                                                                                      to increase a fair and optimal mix
                                 Accelerate the review of health and                  of social and economic outcomes                    Identify opportunities to support the
                                 safety implications of the ‘mine of                  from mining activities.                            transition to a digital world, using
                                 the future’ (i.e. remote working,                                                                       technology to share information with
                                                                                      Strengthen connections and reduce
                                 automation, robotics) and reducing                                                                      stakeholders (ensuring personal data
                                                                                      obstacles between suppliers, mines
                                 the need for full fly-in-fly-out                                                                        is protected), to increase/improve
                                                                                      and providers of finance.
                                 (FIFO) operations, close working                                                                        communication with stakeholders,
                                 conditions, etc.                                     Assess gender balance at all levels                and to build skills in and access to
                                                                                      of the organisation and identify                   technology.
                                 Review policies and practices on
                                                                                      areas that require greater balance.
                                 human rights, and environmental and                                                                     Revise the nature and quality of
                                                                                      Set gender diversity targets,
                                 social due diligence to ensure they                                                                     relationships with local and regional
                                                                                      monitor and evaluate progress.
                                 remain adequate to meet stakeholder                                                                     government ensuring ‘long-term’ and
                                 expectations in the post-COVID-19                    Evaluate the supply chain and                      ‘trust’ remain key objectives above
                                 realm.1                                              develop gender-sensitive criteria                  the day-to-day transactional needs.
                                                                                      for qualified vendors to improve
                                 Support workers’ access to a vaccine                                                                    Document and share lessons from the
                                                                                      outreach to and development of
                                 when it becomes available.                                                                              crisis about effective collaborative
                                                                                      women-owned businesses.
                                                                                                                                         working and adjust internal systems
                                                                                      Assess opportunities to work with                  and processes in response.
                                                                                      other sectors/stakeholders to align
                                                                                      interests, engage with government                  Assess opportunities to share data
                                                                                      and donors, and leverage                           in real-time, modelling, predictive
                                                                                      complementary shared resources.                    forecasting, AI etc, with stakeholders
                                                                                                                                         to improve decision making and
                                                                                      Share data from environmental and                  collaboration2.
                                                                                      social studies (baselines/impact
                                                                                      assessments, etc) and technical
                                                                                      studies where possible, with
                                                                                      communities, governments and
                                                                                      civil society, to improve decision
                                                                                      making around regional economic
                                                                                      and social development.

    COMMUNITY                    Partner with local authorities and                   Make land available for community                  Support programmes that provide
    INVESTMENT                   donors to reduce poverty and invest in               health and wellbeing, reforestation,               reskilling/training for young people to
                                 public health and wellness programmes                renewable energy and enterprise                    build resilience.
    Mining can support
                                 in mining communities.                               development following mine
    the long-term                                                                                                                        Collaborate with NGOs, local
                                                                                      closure.
    resilience, inclusivity,     Strengthen and apply strategic lessons                                                                  educational authorities and other
    sustainability and           from corporate community foundations.                Use community investment                           organisations to improve the
    equity of host                                                                    strategically to support system-                   quality of education in primary and
                                 Connect those responsible for
    communities                                                                       level impacts for small businesses                 secondary schools within a mine’s
                                 emergency response and recovery,
    and nations.                                                                      and workers, as well as to enhance                 area of influence.
                                 with those responsible for long-term
                                                                                      livelihoods and the economic and
                                 social and economic development                                                                         Partner with youth engagement
                                                                                      financial resilience of households.
                                 programmes.                                                                                             organisations to understand and
                                                                                      Continue to recognise, support and                 prioritise the learning needs of young
                                 Build on the COVID-19 experience
                                                                                      improve livelihoods for essential                  people.
                                 to enhance employee volunteering
                                                                                      workers and first responders.
                                 programmes.                                                                                             Support initiatives to train and
                                                                                                                                         empower teachers.

                                                                                                                                         Support local civil society reskilling
                                                                                                                                         and retraining schemes.

1        The EU’s European Green Deal includes mandatory human rights and environmental due diligence for companies.

2    World Economic Forum (July, 2020). Digital transformation: powering the great reset. “Future decisions will increasingly be made “at the edge” by front-line employees who are
close to consumers, and distributed across partners and automated machines. Granular, real-time data and predictive forecasting will enable intelligent decisions at the edge to deliver
personalized services and forge new collaborations.”
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