MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS

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MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
3 Annual
       rd

                     Conference

                     Managing claims and
                     cost efficiency under
                     digital disruption

                     Motor
                     Insurance
                     Summit
                     21 - 22 February 2018 | Le Meridien München Hotel Munich,
                     Munich, Germany
www.fleming.events

                     Featuring Connected
                     Insurance
MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
Key Takeaways:                                           Special features:
 Lowering the costs of claims handling in an era
                                                            Numerous Expert panel
  of high- tech cars
 Effectively and efficiently using a Green Card
                                                            discussions
  system to improve claims of trailers and
  imported cars                                             2 streams during first day
 Introducing new products to reflect the evolution
  of the market towards electric and autonomous             Extended networking breaks
  cars
 The value of creating separate products for
  car-shared vehicles and the benefits of using
                                                            Fast-fire Session
  telematics in them
 The impact of car terrorism on insurance                  Sli.do and interactive polling
  companies and their clients and how to avoid
  reputation risk
 Discuss the question of the customer-related
  processes and implementation of new distribution
  channels
                                                         Why to attend:
 Correctly motivate and introduce black boxes for       • 2 Streams Focused on Implementing
  the lowest cost while maintaining their precision        telematics and changing environment
 The possibilities of using fleet and corporate big       of motor insurance
  data to better understand retail customers             • Maintaining profit and lowering
 Improving the negative perception of car                 claims costs
  insurance companies and improving customer
  satisfaction                                           • Effectively dealing with
                                                           cross-border claims
                                                         • Legal challenges of semi-autonomous
                                                           driving systems

Partners
Associate partner:                     Silver partner:
MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
Our Prestigious speakers
      Anderas Gruber                               David Williams                           Barbara Pepponi
      Helvetia Austria                             AXA United                               Groupama Italy
      Head of Motor                                Kingdom                                  Non-Life Director
                                                   Technical Director

      Ben Howarth                                 Patricia Seidel                           Leonhard Grimm
      Association of                              Garpedal                                  Munich Re
      British Insurers                            Länsförsäkringar                          Germany
      Senior Policy Adviser                       Sweden                                    Treaty Manager
                                                  Head of Motor
      Mathias Schubert                            Bernrd Knof                               Danijela Ziser
      Gen Re, Germany                             Marsh Germany                             Swiss Re Germany
      Former Vice President                       Chief Operating Officer                   Claims expert, Vice
      of Underwriting                                                                       President

      Roberto Tosi                                James Tucker                              Thomas Zuliani
      Allianz Partners                            Allianz United                            Generali Italy
      Germany                                     Kingdom                                   Head of P&C Product
      Head of Underwriting                        Manager, Smart                            Underwriting
      & Reinsurance – Automotive                  Technologies                              & Development

      Jonathon Valentine                          Adriana Gouveia                           Russell
      ThingCo Limited                             Fidelidade Portugal                       Corbould-Warren
      United Kingdom                              Marketing & Clients |                     Uber Netherlands
      CTO                                         Innovation & Projects                     Head of EMEA Insurance

      Crispin Moger                                Harald Trautsch                           Louis Peña
      Marmalade United                             Dolphin Austria                           drive&win Spain
      Kingdom                                      CEO                                       Managing Director
      CEO

      Juergen Palmberger                           Marc Sordoni                              Laura Agopyan
      Vienna Insurance                             Unipol RE Italy                           InterEurope Law
      Group Austria                                CEO                                       Services Italy
      Head Of Performance                                                                    Managing Director
      Management Motor
                                                   Luigi Monetta
      Falk Albes
                                                   OCTO Telematics
      Munich Re Germany
      Senior Telematics Expert                     Germany
                                                   Sales Manager

Our Chairmen
      Leonhard Grimm                               Anderas Gruber
                                                                                             Falk Albes
      Munich Re Germany                            Helvetia Austria
      Treaty Manager                               Head of Motor
                                                                                             Munich Re Germany
                                                                                             Senior Telematics Expert

       www.fleming.events        tel.: + 421 257 272 232     email: monica.jones@fleming.events
MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
DAY 1
        21st February 2018
                                                                        Explore the city
                                                                        you are in!
                                                                        You can visit the Viktualienmarkt, a daily food
8:30    Registration                                                    market and square with 140 stalls and shops
                                                                        for flowers, exotic fruit, game, poultry, spices,
8:45    Welcome note from Fleming
                                                                        cheese, fish, and more.

8:55    Opening remarks from the Chairman

9:00    Speed networking kick-off !
        To boost networking and interactivity right from
        the beginning, we will start the conference with
        a small networking exercise. Don’t forget to bring
        your business cards and may the best man win!

9:15    OPENING PANEL DISCUSSION:
        Impact of Terrorism on Motor Insurance
        In this panel discussion we will start with
        a presentation from Mrs. Garpedal who was
        professionally and personally involved in
        a terrorism attack
        • Who is responsible for claims handling?
        • Avoiding and minimizing potential financial and
          reputation risks
        • How to prepare a legal framework to protect car
          owners and victims of attacks
        Patricia Seidel Garpedal, Länsförsäkringar
        Sweden, Head of Motor
        Anderas Gruber, Helvetia Austria, Head
        of Motor

10:15   Connecting the Insurance and Consumer
        Ecosystems to accelerate innovation
        • 15 years of valuable experience within the
          Insurance Telematics Industry
        • Building a sustainable business model which
          brings immediate benefit to all stakeholders in
          the value-chain
        • „Data" and „IoT“ - the essence of Octo´s Next
          Generation Platform to answer fundamental
          questions Insurers have
        • Accelerate innovation through transformation:
          many use cases, multiple sensors, one platform.
        • How to make Insure-Tech “Smarter” with a Tag.
        Luigi Monetta, OCTO Telematics Germany,
        Sales Manager

10:45 Networking coffee break

                       www.fleming.events   tel.: + 421 257 272 232   email: monica.jones@fleming.events
MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
DAY 1
        21st February 2018

        Changing environment
        of motor insurance                                                 Telematics business cases
11:30   Introducing new products focused on new                  11:30    Applying telematics product offerings
        car categories                                                    within the current insurance program
        • How to introduce your new products focused                      • An effective way of integrating telematics
          on electric and autonomous cars to your                           offerings
          customers                                                       • Reviewing existing policies to determine
        • Exploring technical areas of these new car                        the up-sell
          categories to offer better coverage and                         Adriana Gouveia, Fidelidade Portugal,
          customer satisfaction
                                                                          Marketing & Clients | Innovation & Projects
        • Experimenting in pricing and product
          introduction for this small market to better
                                                                 12:00 Big Debate: Breaking down the
          understand other products
        • Are shared vehicles and other shared platforms                  customer-based insurance programs
          also worth special coverage plans?                              • Exploring the customer needs within the
                                                                            business development
        Bernrd Knof, Marsh Germany, Chief Operating
                                                                          • How to lead Usage-Based Insurance (UBI)
        Officer                                                             to success
                                                                          • Comparing different approaches to the
12:00 Big Debate: Effectively combating claims                              Pay-As-You-Drive (PAYD) program
        inflation                                                         Jonathon Valentine, ThingCo Limited United
        • Maintaining profit while being affected by the                  Kingdom, CTO
          internal situation of a country                                 Ben Howarth, Association of British Insurers,
        • Correctly identifying possible influences and                   Senior Policy Adviser
          adapting your product strategy accordingly
                                                                          Marc Sordoni, Unipol RE Italy, CEO
        • What are the new approaches to identify
          fraudulent claims?
                                                                 12:45 Using Smart Contracts & Cryptocurrency
        Danijela Ziser, Swiss Re Germany, Claims
                                                                          in Insurance Telematics Applications
        expert, Vice President
                                                                          • How to build an ecosystem that really engages
        David Williams, AXA United Kingdom, Technical
                                                                            customers
        Director
                                                                          • How to build user stories that include monetary-
                                                                            like transactions using blockchain technology
12:45 Fast Fire Session                                                   • How to create a constantly varying, valuable,
        • During this quick session our speakers                            and highly engaging customer experience
          nominated by you will be answering all of your
                                                                          Harald Trautsch, Dolphin Austria, CEO
          questions allowed to answer only Yes or No

13:00 LUNCH

14:00 Innovating the business of motor                           14:00 Holistic approach in Generali Group for
        insurance                                                         connected products development
        • Introducing data & big data into your company                   • What is a connected experience in insurance?
        • How to use big data right and penetrate the                     • Analytics as enabler for each step of connected
          market properly                                                   product development
        • Automation and connecting everything                            • Key learnings
        • Penetrating the market of new technologies                      Thomas Zuliani, Generali Italy, Head of P&C
        Russell Corbould-Warren, Uber Netherlands,                        Product Underwriting & Development
        Head of EMEA Insurance

                    www.fleming.events     tel.: + 421 257 272 232       email: monica.jones@fleming.events
MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
DAY 1
        21st February 2018

        Changing environment
        of motor insurance                                                  Telematics business cases
14:30 Regulatory changes in the UK and their                      14:30 Roundtable discussion:
        impact on Europe as a whole                                        Breaking the conservative way of knowing
        • What are the best and worst case scenarios of                    the customer
          Brexit for customers in mainland Europe?                         QUESTION A: Who is the right target group for
        • How to deal with the impact of the price spike                   telematics?
          for imported cars and its impact on business                     QUESTION B: What mistakes need to be avoided
        • Coping with the surrounding regulatory                           when approaching new customer?
          environment with local legislation                               QUESTION C: How to build loyal bond with
                                                                           customer of telematics?
        Ben Howarth, Association of British Insurers,
        Senior Policy Adviser

15:00 Networking Coffee Break

15:45 Legislation & influence of semi-automated                   15:45 Moving from Telematics to Smart Home
        vehicles                                                           • What technology and proposition knowledge
        • Who will be liable in the case of an accident?                     can be transferred?
        • Moving towards claims management for                             • What are the different technical solution
          automated cars while not harming customer                          options?
          experience                                                       • What are the challenges and how should we
        • How are regulations addressing these                               innovate?
          questions?                                                       • What are the security risks?
        Mathias Schubert, Gen Re Germany, Former                           James Tucker, Allianz United Kingdom,
        Vice President of Underwriting                                     Manager, Smart Technologies

16:15   Combating the trend of technology driven                  16:15    Digitization of your interaction with
        rising claims costs                                                clients
        • The impact of high premiums on the market and                    • Using and creating the right platforms to
          coping with them                                                   communicate with your clients
        • Maintaining profit in a time where all claims are                • What to watch out for when creating your
          considered high-tech                                               mobile app environment
        • Creating a profitable and affordable repair                      • Insurance services for clients in the digital era
          network                                                          Barbara Pepponi, Groupama Italy, Non-Life
        • How to challenge OEMs’ procedures for                            Director
          lowering cost and better customer experience
        David Williams, AXA United Kingdom,
        Technical Director

                     www.fleming.events     tel.: + 421 257 272 232       email: monica.jones@fleming.events
MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
DAY 1
        21st February 2018

        Changing environment
        of motor insurance                                            Telematics business cases
16:45 Global OEM Products and their                             16:45 Marketing to Generation Z
        implementation                                               • The importance in championing young people
        • Global, Regional vs Local Products                         • Tackling the barriers to reach and engage with
        • External challenges e.g. Client/Consumer, OEM                Generation Z
        • External challenges e.g. Legal, Regulator related          • How to remain agile in an ever-changing
                                                                       industry
        Roberto Tosi, Allianz Automotive Germany,
        Head of Underwriting & Reinsurance                           Crispin Moger, Marmalade, United Kingdom
                                                                     CEO

17:15   Closing remarks from the chair

17:25   All participants are invited for a cocktail reception

application
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                                                                                     Vote in polls
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application for Q&A,                                                                 View slides in real time
Polls and Slides                                                                     and download them
                                                                                     Discuss topics via
at our events                                                                        the interactive wall
                                                                                     Network with other delegates
                                                                                     on-line
DAY 2
        22nd February 2018

8:30    Registration and morning coffee

8:50    Opening remarks from the chairman

9:00    Morning Discussion: Traditional
        vs. Telematics
        • How to bring a customer mindset into the new
          era of telematics
        • Analyzing the scope of opportunity for insurers
          with telematics in Europe over the next decade
        • Analyzing the success stories from the UK, Italy
          and beyond
        • Understanding how to push forward the value
        • Overcoming the limitations of telematics
        Jonathon Valentine, ThingCo Limited United
        Kingdom, CTO
        Barbara Pepponi, Groupama Italy, Non-Life
        Director
        Marc Sordoni, Unipol RE Italy, CEO

9:45    Cross Border Claims in Italy: Cost
        Reduction through Operational Excellence
        and integrated Cooperation
        • Reducing indemnities in Mass Claims and High
          Value Bodily Injury Claims
        • Combatting Fraud: managing big data and
          driving investigation result as a key for success
        • The impact of Legal Professionalism, operational
          Excellence and IT
        • Integrated Cooperation between Claims
          Specialists in Italy and Foreign Motor Insurers
        Laura Agopyan, InterEurope Law Services
        Italy, Managing Director

10:15   Morning coffee break

                     www.fleming.events    tel.: + 421 257 272 232   email: monica.jones@fleming.events
DAY 2
        22nd February 2018

11:00 Innovating telematics by introducing P2P                  13:45 Raffle time!
        approach                                                      Leave us a feedback and win a prize!
        • What drive&win is all about and why its different
        • Whats behind the scenes of drive&win                  14:00 Sum-up Hackaton
        • The 7 key take-aways from 20 years in the sector            Small groups brainstorm on specific topics, ideas,
        • drive&wins hurdles to success                               outcomes and thoughts. Each table will nominate
        Luis Peña, drive&win Spain, Managing Director                 a leader to summarize the findings and key
                                                                      takeaways of the conference.
11:30   Technology of Black Boxes create
        “real” value?
                                                                14:30 Closing remarks form the Chairman
        • The application of this technology is enabling
                                                                      and farewell coffee
          a better assessment of damages, reducing
          on compromise, introducing new scientific
          evidence to mitigate for example whiplash
          claims, as well as reducing fraud. In brief,                           I would like to thank everyone who
          we are working on Claims know-how asymmetry.                           has helped with the research and
        • Reconstruction claims algorithm leads to                               organization of this event - especially the
          a significant reduction in Loss Ratio.                                 expert advisers and speakers - for their
        • GDPR and data quality are strategic issues for                         commitment, time and support.
          the future of the insurance sector.                                    Boris Stankovič, Conference
        • Self-driven car are arriving and may represent                         Producer
          a true challenge for the insurance market.                             T:+421 257 272 181
          A Clear and deep revision of our most important                        E:boris.stankovic@fleming.events
          product MTPL.
        Marc Sordoni, Unipol RE Italy, CEO

12:00 Telematics from a reinsurance perspective:
        How Munich Re adds value to its clients
        Leonhard Grimm, Munich Re Germany, Treaty
        Manager
        Falk Albes, Munich Re Germany, Senior
        Telematics Expert

12:30 Feedback session
        During this session we will have 10 minutes
        to leave us a feedback. After lunch we will
        be choosing from feedbacks winner for very
        interesting prize!

12:45 LUNCH

                     www.fleming.events    tel.: + 421 257 272 232   email: monica.jones@fleming.events
Our Speakers:
                                                                                         Danijela Ziser
               David Williams
               AXA United Kingdom                                                        Swiss Re Germany
               Technical Director                                                        Claims expert, Vice President
David has over 30 years’ experience in General Insurance, roles           Danijela Ziser joined Swiss Re in 1994 (former Bavarian Re). She
including Chief Commercial Underwriter at one of AXA’s largest            is a Claims Expert, responsible For the Claims Management in
branches, Reinsurance Manager, Casualty Insurance Manager,                Central and Eastern Europe, including Russia & CIS and the former
before moving to claims in 2003. After leading AXA’s Personal             Yugoslavian countries.
& Commercial Claims Teams, David returned to Underwriting as
                                                                          Previously, she was responsible for The Claims Management in
Managing Director, Underwriting, and now has a broader role
                                                                          Italy, Austria, Portugal and Switzerland.
reporting in to CEO Brendan McCafferty, as part of the newly
recombined AXA general insurance businesses in the UK                     Danijela has a degree in Business Administration in Insurance
                                                                          and is a Fellow of the Chartered Insurance InIn 2014 she was
He was heavily involved in the government and ABI responses to
                                                                          appointed Head of Product and helped to develop and launch
the ‘Liability Crisis’ way back just after the Access to Justice Act,
                                                                          new automobile, life and health products. During 2016 she led the
and continues his lobbying work as the insurance industry looks to
                                                                          creation of the Innovation area and has since been responsible for
remove unnecessary costs and delay from the current adversarial
                                                                          its development.
compensation process. He is an outspoken critic of Claims
Farming, Credit Hire, High Legal Costs and exaggerated Whiplash           She is passionate about digital, technology and user experience
Claims.                                                                   that directly or indirectly impacts the Financial business.
As well as operating at an Executive level within AXA Insurance,
David is a Non Executive Director of AXA Assistance UK, Vice
President of the CII and Chair of the CII Underwriting Faculty. He
is Chair of the recently formed Autonomous Driving Insurance                             Harald Trautsch
Group and RISCAuthority, was previously a member of the                                  Dolphin Austria
National Stakeholder Council for the Governments ‘Workplace                              CEO
Health Connect’ initiative during its currency, and was a Director of
                                                                          Harald is a serial entrepreneur, innovator, marketer, and
Thatcham, the Insurance Industry Motor Vehicle Research Institute
                                                                          a passionate electronic engineer, with a strong focus on human-
for four years.
                                                                          centered design and business modeling. He holds a Master's
He is a member of various AXA Group Boards and has represented            degree in Organizational Development, received a dual MBA from
the UK on Asbestos, Health, Pollution and Fraud issues. He speaks         the University of Minnesota - where he is a Carlson Scholar - and
regularly at conferences and other events in the UK and Europe on         the Vienna University of Economics and Business, with honors, and
a variety of subjects including most recently, improving customer         is an alumnus from Stanford University’sd.school.
service, flooding, climate change, Big Data & Driverless cars
                                                                          Since his first startup at the age of 21, Harald has started several
David has also appeared on BBC Breakfast TV, Sky, Channel 4               successful ventures. With Dolphin Technologies (Vienna, Austria),
and BBC News, as well as Radio 4’s ‘Today’ Programme, being               now market leader for insurance telematics in the German speaking
interviewed on topics varying from Compensation Culture to                market, he invented a telematic control system for parking heaters
Business Crime.                                                           in passenger cars, and kick-started insurance telematics in Central
                                                                          Europe. In 2007 he co-founded Blue Monkeys (Vienna, Austria), a
David originally hails from Bristol (explaining his passion for Bristol
                                                                          software and app development company, and in 2012 he started
Rovers!) but now lives in Suffolk with his wife Catherine and two
                                                                          everbill, Inc. in Mountain View (CA), a venture capital backed
young sons Evan & Ryan.
                                                                          SAP-like product for startups and SMBs as software as a service
                                                                          application.
                                                                          From 2007 to 2012 he was Chief Marketing Officer with Octo
                                                                          Telematics, and has also been a delegate for the Austrian Federal
               Ben Howarth
                                                                          Ministry of Transport, Innovation and Technology regarding
               Association of British Insurers                            eCall, the prospective automatic crash notification infrastructure
               Senior Policy Adviser                                      for cars. He led the national eCall platform at the Austrian level,
                                                                          contributed to the European platform in Brussels, and published
Ben is Policy Adviser on the ABI’s Motor and Liability team. He
                                                                          several research papers.
has responsibility for managing and developing ABI's policy
positions on a range of motor and liability issues including: road        Harald has been a visiting lecturer at a number of universities and is
safety, especially for young drivers; driverless cars; telematics;        currently teaching Marketing & Sales and Entrepreneurship at the
and managing the ABI's strategic relationship with vehicle                Austrian University for Applied Sciences. From 2007 to 2011 he has
manufacturers.                                                            been responsible for the content and presentation of the largest
                                                                          IT road-show in Austria, supporting thousands of entrepreneurs in
Before joining the ABI in 2015 he spent three years working for a
                                                                          applying new tools and technologies. He has also been a recurring
public affairs consultancy as research manager, and previously
                                                                          keynote speaker at many international industry conferences.
spent more than four years at DeHavilland, where he was a
Parliamentary Analyst and then Operations Manager.                        Beside other awards Harald was elected 2nd place “Austrian
                                                                          Entrepreneur of the Year” in 2003, received “Best Start-Up” at the
He joined DeHavilland after completing an internship in the office
                                                                          AT Kearney “Best Innovator” awards in 2007, and the Austrian State
of Labour MP Fiona Mactaggart.
                                                                          Award for Multimedia & eBusiness in 2009. In 2013 he won the
He has a BA in History and Politics and an MRes in Economic and           US-A Biz Award from the Austrian Chamber of Commerce.
Social History, both from the University of Exeter.

                www.fleming.events           tel.: + 421 257 272 232        email: monica.jones@fleming.events
Crispin Moger                                                           Barbara Pepponi
               Marmalade United Kingdom                                                Groupama Italy
               CEO                                                                     Non-Life Director
Crispin has spent over 20 years working in various management roles      Barbara is Non Life Director of Groupama Assicurazioni in Italy.
within the motor and insurance industry. As Managing Director of         During the last 3 years she has managed the development of the
Marmalade, Crispin has made significant contributions to the company     motor telematics portfolio in Groupama Assicurazioni , and related
with gross profits now exceeding £3 million in two years, from           processes and services.
£500,000 achieved in the first year of trading. In 2010 Marmalade was
                                                                         Before taking the responsibility of Non Life Direction , she
also listed as one of Start Up Magazine’s top 100 companies.
                                                                         was Actuarial Director with the responsbility of managing the
Immediately prior to joining Marmalade, Crispin worked as Sales          implementation of Solvency II within Groupama Assicurazioni.
Manager for Cars From Europe, helping the company increase
                                                                         Prior to this, she worked as Audit and Risk Director.
turnover from £280,000 to £560,00 in six months. He had a
number of responsibilities including managing corporate accounts         Qualified Actuary, Barbara started her career with Tillinghast
and development as well as working with manufacturers to secure          where she worked, in Italy, Spain and UK as non-life consultant for
competitive terms and efficient service throughout the company           7 years, and then joined the Royal Insurance group as a member of
as a whole.                                                              the team that launched the Motor direct operation in Italy.
Crispin is an Honours graduate in History from London Metropolitan
University and is a Member of Parliamentary Advisory Council for
Transport Safety. He was also the recipient of the BT Business
Entrepreneur of the Year 2008. Crispin is a trained LTA Tennis
                                                                                       Juergen Palmberger
coach and enjoys swimming and travelling.                                              Vienna Insurance Group Austria
                                                                                       Head Of Performance Management Motor
                                                                         Jürgen is Head of the Motor Insurance department at VIG. He is
               Laura Agopyan                                             responsible for the Performance Management and Tracking of
               InterEurope Law Services Italy                            all VIG companies on a range of Underwriting- and Claims topics
               Managing Director                                         including also future topics like in-vehicle data and Telematics.
Since January 2014: Managing Director of the Italian branch of           Before joining VIG group in February, 2017 he spent 14 years
InterEurope AG European Law Service.                                     working for LeasePlan as the Head of Insurance Management
                                                                         where he built up the department and introduced a new software
Professional background: Attorney at-law with extensive
                                                                         for accident and claims management.
experience in litigation and in corporate, commercial and insurance
law, with a particular emphasis on information technologies law,
tort and product liability for prominent international law firms in
Milan (Italy: Rucellai & Raffaelli Law Firm, Ceriani e Assocati Law
Firm, Grippo Simmons & Simmons) before establishing her own                            Roberto Tosi
law firm Studio Legale Laura Agopyan in Milan. Vast experience                         Allianz Partners Germany
as legal counsel for Italian and foreign companies operating in                        Head of Underwriting & Reinsurance – Automotive
international markets as well as for foreign Law Firms whose clients
                                                                         Experienced Executive / Expert with a track record of success in
operate in Italy.
                                                                         the property/casualty direct and re-insurance industry.
Legal counsel of the association Federsicurezza (Rome) for
                                                                         Over 20 years’ experience, with most in underwriting casualty
Information Technology law and compliance privacy.
                                                                         products (Direct Insurer, Direct Broker and Reinsurer)
Speaker at international conferences and seminars focusing on
                                                                         Combined with experiences in Sales, Key Account Management,
tort law, international contracts and technological issues.
                                                                         “New” Product development (Europe, APAC), various Group IT and
Education: graduated in law at the University of Milan, Italy and        Tool Projects and Risk Management
admitted to the Milan bar.
                                                                         Broad product line and geographic experiences (EMEA, Asia and
                                                                         Americas) including working in APAC.

               Luigi Monetta                                             Segments: Private, Retail, Commercial, Industrial, B2B2C, B2B

               OCTO Telematics Germany
               Sales Manager
Luigi Monetta is Germany Sales Manager at Octo Germany                                 Falk Albes
GmbH. After completing his studies at the University of Interpreters                   Munich Re Germany
in Naples, Mr. Monetta joined Octo Telematics in 2007. There he
contributed to the development of the first telematic projects                         Senior Telematics Expert
in the Italian environment. Later, as Area Manager, he assumed
                                                                         Spearheaded telematics product development for leading UK
responsibility for the foreign market. Mr. Monetta is since 2013
                                                                         insurer
in charge of sales for the German branch of the company and is
responsible for the regions Central and Northern Europe.                 Lead telematics development and implementation initiatives
                                                                         10+ years experience in motor insurance
                                                                         Before joining Munich Re, Falk built his expertise in the UK,
               James Tucker                                              managing telematics projects for Direct Line Group in London.
               Allianz United Kingdom
                                                                         Falk holds a degree in business studies from Bremen University.
               Manager, Smart Technologies
James has worked in many fields of technology both inside and outside
the insurance sector, including telematics, IoT, and cyber risks and
autonomous vehicles. He is currently Manager, Smart Technologies for
Allianz UK working to ensure the company is well positioned to exploit
new opportunities in a world of accelerating technological change.

                www.fleming.events           tel.: + 421 257 272 232       email: monica.jones@fleming.events
Leonhard Grimm                                                            Adriana Gouveia
               Munich Re Germany                                                         Fidelidade Portugal
               Treaty Manager                                                            Marketing & Clients | Innovation & Projects
Project manager for multiple telematics projects in EU countries           Adriana Gouveia holds a degree in Communication Sciences and a
                                                                           Masters in Information Management: Marketing Intelligence from
Wide range of experience with motor insurance in EU and US markets
                                                                           Universidade Nova de Lisboa.
15+ years experience in global casualty treaty reinsurance
                                                                           She began her career in the insurance sector in 2010 at Fidelidade
Before joining Munich Re, Leo worked in the federal parliament of          Seguros. In the Marketing Department she worked in different
Germany and served as legal advisor.                                       areas such as Digital, Product and Innovation. While working in
                                                                           the Digital area she contributed to the development of new online
Leo is a certified attorney with law degrees from the Universities of
                                                                           channels, such as websites, customer login and mobile platforms.
Munich and Berlin.
                                                                           In 2014 she was appointed Head of Product and helped to develop
                                                                           and launch new automobile, life and health products. During 2016
                                                                           she led the creation of the Innovation area and has since been
               Jonathon Valentine                                          responsible for its development.
               ThingCo Limited United Kingdom
                                                                           She is passionate about digital, technology and user experience
               CTO                                                         that directly or indirectly impacts the Financial business.
Jonathon Valentine is Chief Technology Officer at ThingCo, a new
insurtech focussing on developing the next generation telematics,
to offer a customer centric solution, build with a telematics
focussed FNOL eco system.                                                                Luis Peña
Previously Jonathon was a founding member and Head of                                    drive&win Spain
Innovation at Insure the Box, the UK’s first telematics only car                         Managing Director
insurance offering. They sold over 800,000 policies, and during
                                                                           Managing Director Drive & Win: Joined from MAPFRE (20 years
his time there, was POST magazine’s Rising Star as well as winning
                                                                           experience) where he was Director of their Centre of Excellence
multiple industry awards for CARBS, the world’s first telematics
                                                                           for Usage Based Insurance (UBI) and Instrumental in the launch
fraud detection platform stitute.
                                                                           and development of YCAR (YCAR, MAPFRE’s Telematics motor
She is member of the Examination Committee of the IHK and DIHK             insurance product 1). Previous roles: Director of Strategic Planning
for reinsurance topics.                                                    & Innovation and Secretary of the Directive Commission and
                                                                           Head of the Underwriting Department of MARES (MARES, MAPFRE
Currently, she is completing the Executive Master in Insurance in
                                                                           AUTOMÓVILES RIESGOS ESPECIALES2)
Munich.
                                                                           1 In November 2007 MAPFRE launched a Telematics pilot test
                                                                           addressing 10.000 young drivers aged 18 to 30. The project was
                                                                           considered a success because less than one year from the initial
               Mathias Schubert                                            launch, 10.000 new telematics policy-holders had enrolled. The
               Gen Re, Germany                                             initial results were so positive that the project became a product
               Former Vice President of Underwriting                       named YCAR.
Mathias is an attorney-at-law and has been working in casualty             In July 2008 YCAR was awarded the first ICEA-ACCENTURE
reinsurance for the last 30 years, in Europe and also the United States.   Innovation Award for best innovative product in insurance. This
                                                                           product eventually reached the 82.000 policyholder mark(50M€
Currently, he is still working within Gen Re’s Continental European
                                                                           approx) with a proven 66% loss ratio by January 2011. It has been
portfolio reinsurance network with a focus on complex accounts.
                                                                           one of the most successful telematics projects within Europe.
Also, he regularly publishes contributions about legal and insurance
                                                                           2 As a reaction to the launch of Direct Line in Spain, MAPFRE
issues.
                                                                           launched MARES in 1996 as an experiment with young drivers aged
                                                                           18 to 25 to test direct underwriting and a new highly personalized
                                                                           “Tillinghast” rating system.
               Russell Corbould-Warren                                     It was a big success and made a 10M€ technical profit at the end
               Uber Netherlands                                            of 2002, leading MAPFRE to reintroduce it to the main core of the
                                                                           business.
               Head of EMEA Insurance
After 17 years experience in technical and senior leadership roles
with Allianz, Europ Assistance and Zurich, Russell is now leading
Uber’s work to transform insurance protections to benefit the
millions of customers who use the Uber platform in Europe, the
Middle East and Africa each day.
Russell has wide personal experience from within the insurance
profession of the structural challenges to innovation faced by
the industry (most recently as Commercial Underwriting Director
for Zurich Municipal, Head of Technical Underwriting for Zurich’s UK
General Insurance business and Head of Underwriting Transformation)
and has spent the past 6 years innovating “from the inside”.
Now with Uber at the cutting edge of the Future of Work and the Gig-
economy he is building new strategic partnerships with established
Global Insurers and FinTech startups who can match the pace and
scale of Uber to design new insurance protections that leverage
the best mobile technologies and bring much needed innovations
in insurance protections across across EMEA
Russell is an Honors graduate from the Durban University of
Technology and a member of the UK Chartered Insurance Institute.

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Motor Insurance Summit
                                                                                               21 - 22 February 2018 | Munich, Germany

     Sales Contract                                                                                 Code: BA FC 299_M

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1. PAYMENT TERMS. Fleming Events, s.r.o. (hereinafter as “FE”) requires the full payment of the invoiced amount within 7 working days                 5. CANCELLATION OF THE EVENT. In case FE cancels the event, FE may offer the client a full credit up to the amount actually paid by the
   from the issue date of the invoice. FE reserves the right to refuse entry to any client who does not pay the invoice in full and on time.             client to FE. This credit shall be valid for up to one year from the issue date of the invoice to attend any of FE’s events. The client shall not
   If the payment is not received on FE’s account on the seventh day from the date of the issue of the invoice, FE is entitled to charge the             be entitled to this credit as a contractual right.
   Client an overdue interest of 5% p.a. for every day, for which the Cleint’s payment is overdue. The registration fee includes: conference
   documentation, admission to all conference sessions, lunches and refreshments, admission to networking social breaks during the event.             6. CLIENTS IDENTIFICATION INFORMATION. By signing of this sales contract and these terms and conditions the client gives full right to FE
   The registration fee does not include: travel, hotel accommodation, transfers or insurance.                                                           to share the client’s identification information such as, but not limited to, client’s name, address, email addresses, phone numbers and
                                                                                                                                                         names of representatives with third parties, which participated on the same event as the client.
2. HOTEL ACCOMMODATION. Overnight accommodation is not included in the registration fee. A reduced rate may be available for FE’s
   clients at the hotel hosting the event. The reservation form will be sent to the client after the venue has been confirmed, but no later than      7. GOVERNING LAW. This contract shall be governed and construed in accordance with the laws of the Slovak Republic (not including its
   one month before the event begins.                                                                                                                    conflict of laws provisions). Any disputes arising out of this contract shall be brought before the courts of the Slovak Republic situated in
                                                                                                                                                         the city of Bratislava in the Slovak Republic.
3. CANCELLATION BY CLIENT. The client has the right to cancel his/her participation in the event. Cancellation must be received by FE in
   writing, either by mail, email or fax. If the client cancels with more than one month’s advance notice before the start of the event, FE shall     8. INDEMNIFICATION. To the fullest extent permitted by the law, you agree to protect, indemnify, defend and hold harmless FE, its owners,
   be entitled to retain and charge 50% of the total invoiced amount. If the client cancels with one month’s (or less) advance notice, or fails          managers, partners, subsidiaries, affiliates, officers, directors, employees and agents, from and against any and all claims, losses or
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   decrease or in any matter waives the client’s obligation to fully pay the fee invoiced to the client by FE.                                           “the Claims”), in any way arising out of or relating to the event that is the subject of this contract, and regardless of negligence, included
                                                                                                                                                         but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of FE employees, agents, contractors,
4. CANCELLATION BY FE. While every reasonable effort is made to adhere to the advertised program, circumstances out of the control of                    and attendees; provided, however, that nothing in this indemnification shall require you to indemnify FE Indemnified parties for that
   FE can arise, which may cause changes in the program, including but not limited to changes in the content, date(s), location or venue,                portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the FE parties.
   or special features of the planned event. Such circumstances include but are not limited to acts of terrorism, war, extreme weather
   conditions, compliance with government requests, orders and legal requirements, failure of third party suppliers to timely deliver, and            9.	OTHER CURRENCIES. In case that client requests payment in other than FE’s official currency (EUR), FE reserves the right to apply 8%
   failure to register the minimum targeted amount of attendees for a given event. FE reserves the right to change the content, date(s),                 currency risk surcharge to the actual exchange rate.
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