Motor Vehicle Registration and Licencing (MVRL) Summary for Safety & Security PC meeting on 7 October 2020 - City of ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Motor Vehicle Registration and Licencing
(MVRL) Summary for Safety & Security PC
meeting on 7 October 2020Motor Vehicle Registration and Licencing(MVRL) update
Opened MVRL offices in a phased in approach since 11 June 2020 with limited staff
because of the COVID19 regulations (social distancing, etc.)
Expected to catch up with 3-4 months of backlogs with licences that expired on
31 March, 30 April and 31 May 2020 and given a due date of 31 August 2020 and it
was made worse because the 31 August normal licences also had to be renewed.
All these licences to be renewed by 22 Sept 2020 (this was the grace period)
there were no licence renewals sent out by RTMC.
all 20 MVRL offices were opened (we did it sooner than planned because of
the very long queues, etc and worked closely with SCM who really came to
the party and assisted with all PPEs/Masks , thermometers, etc. .
Very long queues and negative publicity
Some offices have closed during this time, because a staff member or
member of the public either tested positive for COVID19 or came into contact
with a person who tested positive for COVID19
To date with limited staff, 690 107 transactions were processed and R504,4m in
payments taken in since 11 June 2020.
Still challenges with very long queues and the backlogs on the online renewal
system, as staff working on online transactions during the day are required to
work on the long queues and motor dealer transactions.Motor Vehicle Registration and Licencing(MVRL) update
Below are the comparisons for the same periods from June - September 2019
compared to June (11 June) – 30 September 2020 of MVRL transactions processed:
2019 2020
From 11 June 2020 (when we opened with limited staff
and limited offices starting at level 4) until 30 September
2020
June 2019 172 632 all offices opened 11 to 30 June 87 207 level 4 absolute minimum staff
with full staff 2019 with only 6 offices open
complement
July 2019 186 305 all offices opened July 2020 168 307 all offices open in a phased in
with full staff approach the last offices
complement opening on 21 July 2020 still
with limited staff and working
overtime
Aug 2019 160 106 all offices opened Aug 2020 294 000 all offices open still with limited
with full staff staff and working overtime
complement
Sept 2019 147 626 all offices opened Sept 2020 205 802 all offices open still with limited
with full staff staff and working overtime
complement
Total as at 666 669 all offices opened Total as at 30 690 107 all offices open still with limited
30 Sept 2019 with full staff Sept 2020 staff and working overtime
complementMotor Vehicle Registration and Licencing(MVRL) update
Challenges facing municipalities and motoring public:
NATIS is a national system and the dependencies by municipalities on the RTMC
system support and the connectivity and speed of the system
The lack of automation, integration and innovation in meeting the needs of
municipalities and customers (e.g.: online/Apps etc.)
Impact of load-shedding, results that offices without generators having to close
NDOT and RTMC have stopped sending licence renewal notices- Today received info
from WCG on the online system to download renewals register their profile on
www.online.natis.gov.za
NDOT/RTMC running out of face value documents as problems with Government
printer (licence discs and registration certificates impacted). Some Provinces offices
are closed because of this.
Proposals and way forward:
The City MVRL online system to be fully integrated with NATIS
Online payment of MVR&L renewal notices via a mobile phone
Replace current licence discs with modern solutions (App)
Printing and delivering licence discs through other service providers ( whilst providing
inputs to do away with licence discs.
Looking at an online booking system for Registration & licence transactions &renewals
It must be noted that all of the above are dependent on agreement and co-operation of
NDOT, RTMC, WCG.The City MVRL online system to be fully integrated with NATIS
Action Benefits
• The City’s online MVRL system if fully integrated • Increased Efficiency
with NATIS will allow the staff to work off 1 PC and • Reduction in equipment requirements
not 2 (SAP and NATIS) as at present.
Time Frames Challenges Feedback from Premier
Once approval is given
by WCG and RTMC Feedback from DG
How Impact on Services/ Departments
• This will require that WCG and the Road Traffic Management • IS&T
Corporation (RTMC) give approval and that their IT teams work • RTMC
with COCT’s IT to fully integrate and automate this MVRL online • City’s corporate call centre
system.
• CFO to follow up on the request already made to the Premier
and DG of WCG .
• The RTMC to prioritise the abovementioned upgrade
/enhancement and fully integrated/automated online renewal
system for the MetroOnline payment of MVR&L renewal notices via a mobile phone
Actions Benefits
• To provide vehicle owners a convenient payment • Increased Efficiency
option to renew their vehicle licence. The City’s • More User Friendly system
Third Party Collector, Easypay (Pty) Ltd, will • Convenience for Customers
provide the City with a QR Code.
• Develop a QR code app: The vehicle owner
downloads a QR Code app onto his/her mobile
phone from Google Play Store or App Store.
Various
Dependencies on
Time various internal
Frames October 2020 to 1 Challenges and external
December 2020
stakeholders
Capacity in MVRL,
influx of online
paymentsOnline payment of MVR&L renewal notices via a mobile phone
(cont.)
How Impact on Services/ Departments
• Engagement with the City’s Third Party Collector, Easypay, • City of Cape Town’s Revenue, Treasury
to facilitate this payment process has started. Attachment 1 and IS&T Departments.
• Engagement with the Western Cape’s Department of • The WCG’s Department of Transport.
Transport has started. Attachment 2 • The National Transport Department’s
• Engagement with Revenue’s Technical Services has started Road
to further engage the IS&T Department (ERP). Attachment 3. • Traffic Management Corporation
• Testing on payment, transactional processing on ENatis and (RTMC)
reconciliation, in DEV.
• Testing on payment, transactional processing on ENatis and
reconciliation, in PROD.
• Go live.
• MVR&L Section to process the renewal licences and mail it
to the customers.
• Provide the City’s Communications Department with a
media release to inform and advise the general public on
the payment processReplace current licence discs with modern solutions
Description Benefits
• Interact with WCG, RTMC, NDOT to do away with • Increased Efficiency
licence discs • More User Friendly system
• Develop a Mobile App • Convenience for Customers
Time Frames Subject to approval Challenges
of the proposal
How Impact on Services/ Departments
• Interaction with the WCG to place a proposal on the • WCG
agenda for the next meeting with the RTMC and NDOT. • RTMC
• After discussions with Director : Revenue and Michael • NDOT
Gallant of WCG on 8 Sept 2020, the Head to send a mail to
the WCG requesting the proposal to be considered.Printing and delivering licence discs through other service
providers
Actions Benefits
• Relook at how to deliver MVR licence discs other • Increased Reliability
than via SA Post Office, (currently) whilst providing • Convenience for Customers
inputs to do away with licence discs.
Time Frames Investigating options Challenges Cost
How Impact on Services/ Departments
• Appoint courier for delivery of renewal notices. • Procurement and Revenue services
• ERP to be approached to upgrade the current system with regarding tariffs and tenders
payment matching whilst engagements taking place with
WCG and National Dept. of Transport.Western Cape: City of CT: Licencing Population As at 31 August 2020 There were 1 322 853 vehicles in the COCT area of which 33 625 vehicles were un-licenced as at 31 August 2020.
Total Number of MVRL transactions from 11 June 2020 to
30 September 2020
NUMBER OF MVRL TRANSACTIONS FOR JUNE TO SEPTEMBER 2020
DUPLICATE TEMP SPECIAL SEARCH ALLOCATION TOTAL
MONTH REGISTRATIONS LICENCE DOCS PERMITS PERMITS FEES FEES TRANSACTIONS
June 20 581 64 283 1067 434 275 16 551 87 207
July 32 392 131 646 2117 479 522 29 1122 168 307
August 31 961 164 247 2509 426 492 66 1239 200 940
September 30 653 190 680 2470 474 621 24 1101 226 023THANK YOU
You can also read
