Mott MacDonald's journey towards improving driver safety

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Mott MacDonald's journey towards improving driver safety
Mott MacDonald’s
journey towards
improving driver safety
At Mott MacDonald our single most dangerous                 “Driving is the single most dangerous
workplace activity is driving for work. Over
the last 2 decades we have been working                      work activity for our people. Over
hard to keep our people safer on the roads -                 recent years we’ve had a clear
finding new ways to reduce fatigue, cut back
on car journeys and mitigate incident risk.                  focus on reducing the number
                                                             of accidents and serious injuries
Mott MacDonald is a global engineering, management
and development consultancy. Our 16,000 colleagues           through raising awareness, changing
are based in 150 countries around the world. In the          behaviours and training our people.”
UK we employ nearly 8000 staff, and approximately
1750 of those drive on company business.                    Cathy Travers
                                                            Regional General Manager, EUNA

Like many organisations, we recognised that driving
posed the greatest risk for our people at work.
Tackling this effectively would require a culture
change. We took a multi-pronged approach –
starting with the right training, followed by initiatives
to reduce the number of miles driven, effective
fatigue management and steps to ensure our safer
driving values are imparted to our supply chain.
Mott MacDonald's journey towards improving driver safety
The beginning

16 years ago, our ‘Safety Wheel’ classroom training              A driving at work
programme for high-speed roads was launched to                   handbook was published
protect colleagues driving and conducting surveys or             for all staff, providing
project site visits on live high-speed carriageways. 18          advice on road rage,
months later, when research indicated that most near             fatigue, distractions,
misses and small incidents happened in rural areas, we           journey planning and
introduced ‘Safety Signal’ training, for roads with a limit      vehicle checks, amongst
of below 50 miles per hour. Driver awareness training
was the next step, covering all general road risks for
                                                                 other key areas.
                                                                                              The present
anyone who drives on company business.                           Our Driver Entitlement
                                                                 Consent form, completed
Each of these courses is bespoke – designed specifically         every three years (giving
for the work our people do at Mott MacDonald.                    permission for driving
                                                                                              Everyone knows the best way to avoid danger behind              The Highways division in Mott MacDonald also formed
They are constantly updated to include changes in                licences to be checked
                                                                                              the wheel is to avoid driving completely. Accepting             the Driver Focus Group – tasked with finding ways to
legislation, updates from road safety organisations and          with DVLA), and annual
                                                                                              this isn’t always possible, the Mott MacDonald Driver           further reduce the number of driving related incidents.
incorporating lessons learned along the way.                     Driver Vehicle Declaration
                                                                                              Management Plan (DMP) challenges our people to                  We put extra support in place to make public
                                                                 (confirming vehicle road
                                                                                              consider alternatives to driving. This process ensures          transport arrangements quick and simple to make.
Training must be renewed every three years. Without it,          worthiness and insurance
                                                                                              careful thought about weather conditions, parking,              A new rule was implemented, whereby none of our
no member of staff working in the Highways division is           for personal car use),
                                                                                              rest breaks and fitness to drive amongst other                  people are permitted to drive if it will take them
permitted to drive for work. The use of mobile phones            are also a mandatory
                                                                                              considerations.                                                 over a 12-hour working day. In these instances,
(including hands-free) is always strictly forbidden for          requirement for anyone
                                                                                                                                                              overnight accommodation will be provided.
drivers, regardless of the circumstance.                         driving for work.
                                                                                              Once complete, the traveller must discuss and agree
                                                                                              their plan with a Driving Safety Advisor before                 As a result of these initiatives and despite the number
This rule has led to our people feeling empowered to
                                                                                              embarking on any journey for business by car                    of staff doubling since 2013, 32% fewer colleagues are
stop a call if they discover a client is driving while using a
                                                                                              (either personal or hired).                                     now driving on company business with 55% fewer miles
hands-free device.
                                                                                                                                                              driven (excluding 2020 data - skewed by COVID-19).
                                                                                              A copy of the signed plan must also accompany any car
                                                                                              hire request, or mileage expense claim.

                                                                                                                                                              Mileage

                                                                                                12000000

                                                                                                10000000

                                                                                                 8000000

                                                                                                 6000000

                                                                                                 4000000

                                                                                                 2000000

                                                                                                        0
                                                                                                                2013        2014         2015          2016             2017      2018         2019        2020

                                                                                                                                    Hire car miles        Own vehicle miles           Total miles
Mott MacDonald's journey towards improving driver safety
Another positive side effect of this sharp reduction in miles driven is               Another area of concern at Mott MacDonald was               We have promoted our approach to driving externally
significant fuel and carbon savings as shown in the graphs below.                     inadequately experienced drivers travelling on              to fellow members of the Consultants’ Health &
                                                                                      unfamiliar roads or in challenging conditions. This         Safety Forum and at the Chartered Institution of
                                                                                      issue required a more hands-on approach.                    Highways & Transportation (CIHT) Annual Awards
                                Fuel used / Cost of fuel                                                                                          2019, where our Driver Focus Group initiative won
   £350,000                                                                250000     Following a successful trial in 2018, we adopted            the Health & Wellbeing​Award. We will continue to
                                                                                      a new driver assessment programme. Initially an             share our good practices and achievements with our
   £300,000                                                                           online test, the assessment looks at a range of             supply chain, in order to raise awareness of the
                                                                           200000
   £250,000                                                                           risk factors – including driving experience, annual         benefits of managing occupational road safety risks.
                                                                                      mileage, behaviours and knowledge – to help
  £200,000                                                                 150000
                                                                                      determine an individual’s overall “exposure to risk”.       Continuous improvement of our safer driving culture
   £150,000                                                                100000     Staff who are deemed to be at ‘medium risk’ are             through project delivery is another priority for us. In 2020
   £100,000                                                                           required to undergo a 1 hour in-vehicle assessment.         Mott MacDonald’s arboriculture team was commissioned
                                                                           50000                                                                  to undertake a full survey of the north and mid-Wales
    £50,000                                                                           This time is used to assess an individual’s                 trunk road network to record ash tree health – focusing
        £0                                                                 0          behaviours behind the wheel as well as provide an           on those affected by Ash Dieback. This disease is a major
               2013    2014     2015    2016    2017     2018    2019   2020          opportunity to identify potential improvements.             problem for the management of linear assets and it has
                              Total cost        Litres of fuel used                   Meanwhile, those at ‘high risk’ are required                been estimated that the health and safety implications of
                                                                                      to complete a half day in-vehicle driving                   affected roadside trees alone could cost £5.3 billion.
                                                                                      session with a qualified IAM assessor.
                                                                                                                                                  As part of our offering, a virtual survey was carried out by
                           Cost of Fuel vs Staff Numbers
                                                                                      These practical sessions can help to reduce                 experienced arboriculturists to locate and categorise ash
      7000                                                                 £350,000   some of the risks associated with driving.                  trees within the geolocated imagery. We also committed
      6000                                                                 £300,000                                                               to support a parallel research project using the categorised
                                                                                      Other Driver Focus Group initiatives include:               imagery to develop automated tools to identify and classify
      5000                                                                 £250,000
                                                                                      • Everyone is empowered to refuse a hire car at the         ash tree health. The results of the manual categorisation
      4000                                                                 £200,000     point of pick up if they would not feel safe driving it   from the project will be used to develop machine learning
      3000                                                                 £150,000
                                                                                      • Staff are trained on how to check                         algorithms that will automate significant elements of this task.
                                                                                        cars for noticeable defects
      2000                                                                 £100,000   • Emergency vehicle kits are provided in case of break      The aspiration of this research project is that in subsequent
       1000                                                                £50,000      down or long delays (including first aid kit, warning     seasons this set of tools will be used to heavily reduce
                                                                                        triangle, water and food, high viz jacket, emergency      the need for teams to drive to survey locations and work
          0                                                                £0           contact details and in-car phone charging kit).           alongside live carriageways - reducing risk for our people.
               2013    2014    2015     2016    2017     2018    2019   2020
                              Staff Numbers             Total cost

                                       CO2 Saved
      10000
       8000
       8000
       4000
       2000
           0
               2013    2014     2015    2016    2017     2018    2019   2020
      -2000
                      CO2 saved per year (tons) against 2013 baseline
                      Accumulated CO2 (tons) against 2013 baseline

               CO2 Saved each year (tons) against 2013 baseline
       3000
       2500
       2000
       1500
       1000
        500
           0
               2013    2014     2015    2016    2017     2018    2019   2020
       -500
The future
Improving driver safety is an infinite task. There     Our journey to better driver safety
will always be challenges to overcome and new
ways to protect our people. We continue to
look for solutions and initiatives to reduce road              Driver Entitlement Consent form
incidents across our industry and build a wider         2001
                                                               Vehicle Declaration
awareness and stronger culture of driver safety.

Feedback so far shows our people feel more                     Safety wheel high speed roads over
valued knowing that their safety is prioritised.        2002
                                                               50 mph training introduced

                                                               Safety wheel roads below 50 mph

Awards
                                                        2003
                                                               training introduced

•   ROSPA Fleet Driver Award 2019
                                                               Driver awareness training, for anyone
•   2019 Highways England Supplier                      2009
                                                               who drives on company business
    Recognition Awards - shortlisted
•   2019 CIHT Health and Wellbeing Award
•   Safer Highways Awards 2021 - ‘Safer                        Skype conferencing introduced by
    Road Users’ submission                              2014   Mott MacDonald to reduce the need
                                                               to travel to meetings

                                                               Driving at Work handbook
                                                        2015
                                                               published

“Driving safely is one of the
most important elements of my                                  Driver Management
                                                        2016
site survey work. For drivers                                  Plan implemented
                                                               Training a network of Driver Safety
who aren’t very experienced                                    Advisors to offer advice and

like myself, driving training
                                                               reduce the number of work
                                                               journeys being undertaken

provided a great chance for                                    Where journeys are unavoidable,
me to ask some practical                                       providing rented accommodation
                                                               close to site when appropriate
questions. The professional
feedback from the assessor is                           2017   Driver Focus Group launched

very helpful to reduce the risk
of all kinds of car accidents”.                         2018
                                                               Driver assessment programme pilot

                                                               Renting houses for survey staff near
Joe Chan                                                       to scheme sites that were closer
                                                               than hotels. Ensuring our safety
Graduate Acoustic Engineer
                                                               culture and values are imparted to
                                                               our supply chain

                                                               National roll-out of the driver
                                                        2019
                                                               assessment programme

                                                               Data from driver assessment
                                                        2020   programme used to inform
                                                               additional training provision.
                                                               Review of training provider to
                                                               ensure best possible outcomes
Engineering. Management. Development.

For further information about Mott MacDonald’s safer
driving initiatives, contact Martin Thorpe
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