NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES

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NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
OFFICIAL PUBLICATION OF AADA
 ISSUE 12 MARCH 2016

NAIVE                                      MINEFIELD AWAITS
                                       ON PARALLEL IMPORTS
IMPORT DECISION                         INDUSTRY REACTIONS

GUARANTEES                                 TO IMPORT DECISION
                                     GOVERNMENT RATIONALE
POOR CONSUMER                       FLAWED ON IMPORT DECISION

OUTCOMES                        WANT MORE AFFORDABLE CARS?
                                          EASY - TAX THEM LESS

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NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
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NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
WELCOME                         Australian Automotive Dealer Association

                                                  CONTENTS ISSUE 12 MARCH 2016
CONTACT AADA                                      WELCOME
P.O. Box 4530
                                                  From the AADA Chairman...................................................................................................................................... 4
Eight Mile Plains, QLD 4133
                                                  From the AADA CEO............................................................................................................................................... 4
CONTACT AUTOMOTIVE DEALER
Level 1, 350 South Rd                             POLICY
Hampton East, VIC 3188                            Terry Keating: Government Naive On Personal Vehicle Import Issue............................................................... 5
ABOUT US Issue No.12 March 2016                   Parallel Imports Minefield .................................................................................................................................6-7
                                                  Parallel Imports: Other Reactions ........................................................................................................................ 8
PUBLISHER: AADA
                                                  The Government’s Rationale ................................................................................................................................. 9
MANAGING EDITOR:                                  Changes to Parallel Import Laws – A Legal View ........................................................................................10-11
Luke Prendergast                                  Federal Government Backs Plan To Save Holden Plant .............................................................................12-13
ART DIRECTOR: Vergil Dela Cruz                    QLD Committee Recommends Uniform Lemon Laws ...............................................................................14-15
                                                  AADA Advocates In WA Motor Vehicle Acts Review .......................................................................................... 16
ADVERTISING MANAGER: Geoff Vine                   Senate Committee Rejects Controversial Greens Bill ..................................................................................... 17
geoff@automotivedealer.com.au
Mobile: 0413 854 779
                                                  FEATURES
PRODUCTION MANAGER: Stace Nagle                   Vale Michael Tynan – A Giant Of The Industry ................................................................................................... 18
production@automotivedealer.com.au                Want More Affordable Cars? Easy – Tax Them Less ........................................................................................ 19
Phone (03) 9576 9944 | Fax (03) 9576 7277         Dealer Profitability at 1.5% .................................................................................................................................. 20
                                                  The Battle For Vehicle-Generated Data ........................................................................................................21-22
AUTOMOTIVE DEALER                                 More Manufacturing Jobs To Go ........................................................................................................................ 22
DELIVERY/CHANGE OF ADDRESS
                                                  Yazaki Corporate In Breach Of Cartel Laws ...................................................................................................... 23
(03) 9576 9944 or
                                                  2016 KPMG Automotive Executive Survey ......................................................................................................... 26
editor@automotivedealer.com.au
                                                  Another Massive Air Bag Recall ......................................................................................................................... 27
EDITORIAL                                         Unconscionable Conduct In Business-To-Business Dealing .......................................................................... 28
editor@automotivedealer.com.au                    Insurers Warned Over Automatic Renewals ..................................................................................................... 29
EDITORIAL & ADVERTISING OFFICE                    ATO To Broaden Tax Transparency .................................................................................................................... 30
Lvl 1, 350 South Rd, Hampton East, VIC 3188       ATO To Focus On Large Business ...................................................................................................................... 31
                                                  Capital Gains Tax Changes To Help Growth – Minister .................................................................................... 31
DISTRIBUTION: 4,986
                                                  Federal Government Push To End Superannuation Rate Rises ..................................................................... 32
No responsibility is accepted by the publisher    NTC Calls For Input On Automated Vehicle Laws ............................................................................................ 32
for the accuracy of information contained         Deceptive Conduct Under ACCC Microscope .................................................................................................... 33
in advertisements in the Automotive Dealer
                                                  ANCAP Works With Automotive Industry To Improve Road Safety ................................................................. 35
magazine. Publication of any advertisement does
                                                  Australian School-Based Apprentice Of The Year Says Genuine Is Best ....................................................... 36
not constitute endorsement by the publisher
of any product, nor warrant its suitability.      FCAI Welcomes Consultation On Reducing CO2 Emissions In Light Vehicles ............................................... 37
Advertisements are published as submitted by      Mark Leads VIC Dealer Community To Raise $2.5M For Kids Cancer ......................................................38-39
advertisers.                                      UK Report: Are Dealers ‘Attractive’ Again? ....................................................................................................... 40
                                                  To Train Or Not To Train? ...............................................................................................................................40-41
COPYRIGHT
                                                  Call For New Laws As Petrol Prices Finally Fall .............................................................................................. 41
No part of this magazine may be reproduced
without the publisher’s written permission.       Top 10 New Techs for 2016 ............................................................................................................................42-43
                                                  Building Better Outcomes at the 2016 AADA Convention ................................................................................ 43
CONTRIBUTORS
                                                  Why Don’t Motor Sport Commentators And Journos Make Start Of Season Predictions? .....................44-46
The views expressed in Automotive Dealer by
                                                  Potential New Monaro Wows Detroit Auto Show .............................................................................................. 47
external contributors and advertisers are not
necessarily those of AADA.
                                                  SALES AND MARKETING
                                                  Salespeople: When Is Too Much Follow-Up? .................................................................................................... 48

Share your                                        WORKPLACE RELATIONS
                                                  Social Media Policy: Why Your Business Needs To Have One ......................................................................... 50
thoughts with us.                                 EDITORIAL
Got a question, comment or                        Jim Richards And F1s Headline Phillip Island Classic ................................................................................52-53
                                                  Next Generation Of Auto Engineers On Display ................................................................................................ 54
want to tell us your theory on
the meaning of life? Write to us
at editor@automotivedealer.
com.au. Letters must be
addressed to the editor and
                                                                                   STAY IN TOUCH WITH AADA ON LINKEDIN AND TWITTER
should be short and sweet                                       Simply search our name the next time you’re on LinkedIn and find us on Twitter using
(no more than 150 words).                               @AADA_ASN. Be a part of our social channels and connect with like-minded Dealers, share your opinions and
                                                                                 learn about pressing industry issues as they happen.
NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
WELCOME         Australian Automotive Dealer Association

FROM THE AADA CHAIRMAN
                                                 When, in 2014 and at his request, I took        Firstly, be assured we are working to
                                                 over Michael’s role on AADA as the              prepare the best submission to ASIC that
                                                 NSW director, he finished our telephone         we can on the finance flex matter. To ASIC’s
                 Terry Keating                   conversation with the words, “God bless         credit, they have allowed us some extra
                 AADA Chairman                   you”. At the time I thought it was an           time to consult with interested parties and
                                                 unusual comment between two Dealers,            prepare a quality submission. We will keep
                                                 but was struck by the sincerity and warmth      you posted.

O
      n the 8th of February I attended the       of his words.
      funeral of Michael Tynan OAM.                                                              The second issue is the surprise
                                                 Only at his funeral did I realise that          announcement by Minister Fletcher on
Michael was a major new car Dealer in the        this comment was his trademark way of           personal imports of ‘new’ vehicles. Sadly,
Sutherland Shire area of Sydney, where he        thanking people.                                the policy is flawed and we expect the
had operated for many decades. He was for                                                        public will become much better informed
                                                 On behalf of all of our members I would         on the pitfalls in the near-two-year
a number of years prominent in local affairs
                                                 like to offer our condolences to Michael’s      timeframe before its introduction.
as the mayor of his shire, as well as a past
                                                 family and our respects to his many friends
president of MTA NSW and, of course, the
                                                 and colleagues.                                 Interestingly, the Minister describes a new
inaugural NSW director on AADA.
                                                                                                 car as being less than one year old and with
                                                 On your behalf may I say, “God bless you,       less than 500km. Try convincing your local
He was a man who was not only very
                                                 Michael”.                                       Consumer Affairs office that a one-year-old
successful within, but also gave much back
to, our industry. Many businesses in the                                                         car is new.
                                                 Throughout our magazine and other press
wider motor industry, not just new car           releases we address two new and equally
Dealers, may not know how great a debt of        important issues.
gratitude they owed to Michael.

FROM THE AADA CEO
                                                 One of the central themes of our earlier,       Another major risk will be customers’
                                                 detailed submissions to the Government on       limited protection under Australian
                                                 this subject was the undeniable, empirical      Consumer Law.
                 Bruce McDonald                  fact that the Australian new car buyer has a
                                                                                                 Finally, but very importantly, a vehicle
                                                 phenomenal choice of makes and models.
                 AADA CEO                                                                        identified as a ‘PIV’ will undoubtedly have
                                                 The feedback we had received was that the       a less attractive resale value than a vehicle

R
     ecently I participated in a media           Government understood our argument.             sold and serviced by Australia’s network of
     conference at Parliament House,             After all, the case is compelling.              franchised Dealers.
     Canberra.
                                                 Hence our strong, negative reaction             This announcement is still very recent.
Fellow participants in the conference            to their unexpected announcement,               Much discussion and debate will be
were Tony Weber, CEO, Federal Chamber            especially following the Government’s wise      undertaken between now and 2018. All
of Automotive Industries (FCAI), and             decision to reject the Harper Productivity      parties, including AADA, will be expected
Geoff Gwilym, Executive Director, VACC,          Commission recommendation to allow the          to understand and, where appropriate,
representing the MTA.                            importation of used vehicles.                   confront the ‘devil in the detail’ of the
                                                                                                 Government’s policy.
Senator Nick Xenophon, Independent               The other major concern I strongly voiced
Senator for South Australia, arranged the        on behalf of Australia’s franchised Dealers     I assure you AADA will play a major role
event. Its purpose was to advise the media       was the transfer of risk and associated         in this vital area for our Dealers. One of
of our strong disappointment with the            uncertainty this announcement meant for         our major responsibilities is to support our
earlier announcement made by Minister            car buyers who desired to purchase a PIV.       franchised Dealers, who have invested tens
Paul Fletcher regarding the Government’s                                                         of millions of dollars in facilities, training
unexpected decision to allow personal            In the flawed belief that Australian car        and diagnostic equipment to ensure their
importation of near-new vehicles (PIVs)          buyers need more choice, the PIV process        customers’ experience is consistently
from 2018.                                       will expose consumers to many risks and         outstanding.
                                                 uncertainty, including the vehicle’s history,
My ‘headline’ comment to the media was           lack of support from their local selling        Please contact me at any time for an update
that AADA was surprised and disappointed         Dealer (because there isn’t one!), no ADR       to this matter.
by the announcement.                             compliance or ANCAP safety rating and
                                                 lack of manufacturer warranty.                  In the meantime…watch this space!
NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
POLICY         Australian Automotive Dealer Association

TERRY KEATING:
GOVERNMENT NAIVE ON
PERSONAL VEHICLE
IMPORT ISSUE

I
  am amazed at the naiveté of the Federal              car where they can, but if a vehicle requires           problems with balancing his budget. The
  Government’s decision to allow the parallel          diagnostic equipment unique to that model               deficits are scary. Yet this same administration
  importation of motor vehicles by individuals.        and not available in Australia, where to then?          says it will happily ship offshore a raft of
                                                                                                               government revenue to either the UK or Japan.
 For a start, a Federal Government Minister has        You will all be aware of other issues, such
 put out an implied promise that buyers will           as lack of recall notices, limited warranty             If our federal masters were genuinely serious
 save money by opting to purchase overseas.            (international warranty is usually two years),          about making new cars more affordable in
 This is highly misleading, as the facts suggest       inappropriate cooling systems and, of course,           this country, they should look at the tax take
 that anyone with a budget up to $100,000              very questionable resale value.                         on every vehicle sold. Minister, do the public
 would be seriously out of pocket on the                                                                       a real favour. Get rid of the Luxury Car Tax.
 purchase price alone, without factoring in            If this policy is to survive it is incumbent on         Take a look at the stamp duty and registration
 all the other problems they would face. Even          the minister to ensure potential buyers are             costs. Have a think about how much new car
 where the transaction price is much higher, it        fully informed, otherwise this government has           Dealers in this country pay to state and federal
                                                       put out false hope and hidden the fine print.           authorities in income tax, payroll tax, land
 would in most cases be line ball or worse to
 opt for an offshore purchase.                                                                                 tax, workers compensation fees and the super
                                                       It is also amazing that the Minister defines
                                                                                                               guarantee levy.
                                                       a new car as less than one year old and with
 None of this takes into account the many other
                                                       less than 500km on the speedo. The average              I’m not suggesting some of these imposts
 potential problems a buyer would encounter.
                                                       Australian has a very clear definition of ‘new’,        should not be there, but they are costs we incur
 For example, luxury vehicles made to
                                                       as do we. Cars of that age and mileage are              because our employees want and are entitled
 United Kingdom specifications have engines
                                                       secondhand. This, of course, then opens up the          to a decent standard of living.
 calibrated to run on low sulphur content fuel.
                                                       opportunity for organised crime to steal cars
 That quality of fuel is not available in Australia.
                                                       to order. If it is under one year old the mileage       Finally, I have had many calls and emails from
 The end result of using sub-optimal fuel is loss      is irrelevant. They will simply ‘give it a haircut’     Dealers right around Australia. We should all
 of performance and possible (that may well            and, bingo – 500km. That also opens the                 contact our local member and make sure he or
 be probable) engine degradation. Any such             possibility that some unsuspecting buyer who            she fully understands the fallout. If a buyer of
 problem would not be warrantable, as the              got a great bargain has no title to the goods.          a personal import has major problems, we will
 owner’s handbook stipulates the type of fuel to       And I could go on.                                      probably not be able to help them. Nor will
 be used.                                                                                                      Consumer Affairs. Nor, I suspect, will a lawyer.
                                                       I am staggered when we read daily that                  Their only redress will be their local member.
 Servicing in Australia could also be an issue.        Treasurer, Scott Morrison, is having enormous
 Australian Dealers will gladly service any

                                                                                                             automotivedealer.com.au | MARCH 2016 | 5
NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
POLICY        Australian Automotive Dealer Association

PARALLEL IMPORTS MINEFIELD
T
      he Federal Government’s decision to         Former AADA Chairman, Ian Field, said the            process, for the life of the vehicle. These are not
      allow the private importation of new-       change of heart opens up potential minefields        consumer durables that get thrown away. They
      near cars has huge potential negative       for Australian Dealers and consumers.                last for a long time, they are highly technical
ramifications for the local industry, AADA                                                             and they require competent people to maintain
believes.                                         “In Australia, it is part of the Franchise           them. But they also require educated drivers
                                                  Agreement that a Dealer must personally              who know what it is they’re supposed to be
The Government announced planned changes          deliver the vehicle to the customer. You can’t       doing. If there is no process, if we’re going to
to the Motor Vehicle Standards Act 1989           just put it on a truck and send it to them;          cut out that process completely and they’re just
in early February, claiming it would “give        you have to personally deliver it to explain         going to have them delivered to the wharfs in
more choice for car buyers and save industry      the systems and make sure the customer is            Australia, what we’re saying is, ‘good luck!’”
over $70 million a year in lower regulatory       familiar with their responsibilities as well as
compliance costs”.                                the Dealer’s responsibilities, and explain the       Mr Field said the media was making a big deal
                                                  warranty procedure. It’s part of the process,”       of customers being able to bypass Australian
The law will be changed so that, from 2018, a     he said.                                             Dealers, but in reality the new policy would
consumer will be able to personally import a                                                           just send business to overseas Dealers.
new car or motorcycle from another country        “If our systems are compatible with the vehicle
with comparable standards to Australia, up to     on-board computer systems, we will be able           “Where do they think they’re going to buy
once every two years, if specified conditions     to service them, but they are not necessarily        them from? The factory’s not going to supply
are met.                                          spec-ed exactly the same. They have different        them. Factories supply them to their Dealer
                                                  communication systems for different                  body; they don’t sell them to the public. If this
The vehicle must be a motorcycle or right-        markets and we won’t necessarily have the            is about the Tesla model, that somehow the
hand drive passenger vehicle, be no more than     communication technology to communicate              factories are going to start delivering them
12 months old and have no more than 500km         with the car and be able to service it easily. I     anywhere in the world, that’s not going to
on the odometer.                                  know of one instance where a guy bought a            happen.
                                                  car in South-East Asia and no matter what
The Australian Government will specify the        they did, they just couldn’t fix it. It was really   This is the point politicians miss: if it’s that
countries considered to have comparable           a compatibility issue with the on-board              easy and cars are that much cheaper, do they
standards. Of the world’s right-hand drive        computers. They actually sent him to Malaysia        think the Dealers aren’t going to do it? If that’s
countries, Japan and the United Kingdom           to get fixed!                                        what it’s all about – letting us go and buy
currently meet the standard. Other countries                                                           them – well I don’t want to, because I won’t
may be included upon reaching a comparable        The manufacturers understand it’s not just           have the support that I need to look after my
standard.                                         the sales process; it’s the sales and support        customers.”

6 | MARCH 2016 | automotivedealer.com.au
NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
“It’s not just selling the vehicle; it’s all of the   assumes it’s self-interest. The trouble is the
stuff that comes with the lifetime ownership,         people who own the Ferrari will go to the
and at the end of the ownership period – I            Australian Ferrari Dealer and say, ‘what are
can tell you this as a Dealer – the resale value      you going to do about it?’, and what we’re
of a car that is not compliant to Australian          saying is, we don’t know what to do with these
specifications – in other words, a vehicle that       vehicles. We don’t want to be embarrassed or
does not have an Australian compliance plate          have the customers who buy these products
– is something we just don’t want to know.            being embarrassed. We tried to tell the
We do not buy them. My company’s policy               Government that this is fraught with issues
is we do not buy cars without an Australian           and will cause enormous consumer issues – for
compliance plate. So I don’t know where               us, because of bad policy.”
they’re going to sell them. Maybe they can sell
them back to the English Dealer they bought           In attempting to improve choice for
them from.”                                           consumers, the Government had opened a can          contribution Dealers make,” he said.
                                                      of worms and slapped Dealers in the face, Mr
Mr Field said consumers would be vulnerable           Field said.                                         “The government makes a lot of money from
under the new policy.                                                                                     the Australian auto industry. Why would it
                                                      “Dealers are a community of business people         want to divert some of that income to other
“A lot of these cars will be bought online, sight     who employ 68,000 people in Australia and           countries’ governments?
unseen. What happens if the car arrives and it’s      are the largest skills training provider in the
not quite right?” he said.                            automotive sector. Between them, Dealers            “They’ve made the decision on the
                                                      have $17 billion-worth of facilities around the     philosophical view that somehow cars will
“How will taxes like LCT be applied to these          country. We make a significant investment           be cheaper. The industry disputes that, but
cars? Will GST be applied to them? Is someone         in the country in terms of employment and           we do believe it will create lots of problems
going to make sure that the emission control          training, and the Government seems to               for consumers that Dealers will be asked to
system is actually working?                           want to bypass that and, instead, support           rectify. And we’re not able to do that, for these
                                                      Dealerships in London and Tokyo. They               reasons.”
“When we argue this way the Government
                                                      are clearly undermining the value of the

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                                                                               Developed for Australian conditions

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                                                                                                        P E O P L E .
NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
POLICY        Australian Automotive Dealer Association

PARALLEL IMPORTS:
OTHER REACTIONS
                                                                                                      currently offered consumers the highest
                                                                                                      possible level of protection when it comes
                                                                                                      to purchasing a new motor vehicle through
                                                                                                      an Australian Dealership, but would not be
                                                                                                      able to offer the same protection with parallel
                                                                                                      imports.

                                                                                                      “Brands selling in this country make
                                                                                                      substantial investments in Australia by way
                                                                                                      of Dealerships, workshops, technology and
                                                                                                      training to support and service their products.

                                                                                                      “This means consumers can be certain
                                                                                                      their vehicles can be serviced and repaired
                                                                                                      appropriately, and that recalls are captured so
                                                                                                      consumers are informed if something needs
                                                                                                      to be fixed.

                                                                                                      “The Government failed to acknowledge that

T
      he Government’s decision to allow            Senator Xenophon also highlighted the reason       Australians who personally import a vehicle
      parallel imports met with immediate          given by the Government for the import rules       made for another country may end up with
      opposition, not just from Dealers but        to be relaxed – the impending closure of local     a vehicle that does not meet their needs or
also the Federal Chamber of Automotive             auto manufacturing – as being inconsistent         operate as required in Australian driving
Industries (FCAI), the Victorian Automobile        with the Government’s recent announcements         conditions.”
Chamber of Commerce (VACC) and                     to support a proposal by Punch Corporation
Independent Senator for South Australia, Nick      to keep making cars in Australia.                  Mr Weber said the FCAI had, over the
Xenophon.                                                                                             past two years, urged the Government to
                                                   “This move is in the opposite direction and        investigate the implications the proposal
In a Canberra media conference with FCAI           crashing head-on with the Government’s             would have on not just Australian consumers,
Chief Executive, Tony Weber, AADA CEO,             support for reviving auto-making in Australia,”    but also on border security and quarantine,
Bruce McDonald, and VACC Executive                 he said.                                           automotive Dealers, service and repair
Director, Geoff Gwilym, Senator Xenophon                                                              networks, future intelligent transport and
urged the Government to scrap the revised          “The Government can’t have it both ways on         communications systems, and on the
policy.                                            this. Slackening the rules on parallel imports     automotive brands that invest in the tools,
                                                   will make it harder for a local car-making         training and technicians available in this
The decision will allow a flood of imported        industry to be revived post-2017.”                 county to service a modern motor vehicle.
vehicles into the country, which Senator
Xenophon sees as a dramatic loosening of           Mr Weber said the FCAI was “extremely              “The industry supports the closer
current safeguards in relation to vehicles being   disappointed” in the announcement, saying          harmonisation of ADRs with international
privately imported.                                the policy decision would mislead consumers.       standards, and the industry has been working
                                                   “Not only is the Government taking a ‘buyer        with the Government on this for a long time.
“Anyone who privately imports a vehicle
                                                   beware’ sentiment that would see many              But the reality is that there are only a few
under these new proposed rules will be
                                                   Australians caught in high-risk situations, with   standards that are still different and we ask
playing ‘unlucky dip’ because they won’t know
                                                   their vehicles being outside established service   the Government to commit more resources to
what they will be getting and the warranties
                                                   networks, the Government is misleading             hasten their completion,” he said.
consumers get now won’t apply,” he said.
                                                   consumers by telling them a used vehicle with      “The best way to continue to deliver a greater
“It will also undermine the jobs and Dealer        500km or one that is 12 months old is new,”        range of choice in new cars and motorcycles is
networks that have cost billions to establish      he said.                                           to accelerate the removal of unique regulatory
and could end up costing the rest of us more as
                                                   Mr Weber said Australian Consumer Law              standards and administration.”
those economies of scale are undermined.”

8 | MARCH 2016 | automotivedealer.com.au
NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
POLICY        Australian Automotive Dealer Association

THE GOVERNMENT’S RATIONALE
T
      he Hon Paul Fletcher MP, Minister for         and Enthusiast Vehicles will be
      Major Projects, Territories and Local         revamped, and limits on the
      Government, said the changes to parallel      number of vehicles that can be
laws would give consumers more choice in            imported by each Registered
three main ways:                                    Automotive Workshop will be
                                                    removed.”
1. Personal import of new motor vehicles
                                                    In line with the Australian
“With around 30,000 vehicles a year expected        Government’s deregulation
to be personally imported, most Australians         agenda, the changes will
will continue to purchase vehicles directly         also simplify the pathways
imported by manufacturers and sold through          for importing non-standard
their existing Dealer networks,” Mr Fletcher        vehicles used for special
said.                                               purposes, such as mining
                                                    equipment, exhibition vehicles
”These new arrangements, however, will offer        and vehicles not permitted for
consumers greater choice. If a manufacturer         general road use.
chooses not to sell a particular model in
                                                    3. Removal of $12,000 special duty on                  while maintaining high standards for vehicle
Australia, a consumer may now have an option
                                                    imported used vehicles                                 safety and environmental performance.”
to source this model overseas.”
                                                    The Government will amend the Customs                  The changes will also simplify the importation
2. Improvements to existing schemes for
                                                    Tariff Act 1995 to remove the $12,000 special          and certification arrangements for vehicles, to
specialist and non-standard vehicles
                                                    duty on imported used vehicles from 2018.              improve efficiency and remove unnecessary
“The changes will improve the existing                                                                     red tape for businesses.
                                                    “Although this duty is not often applied, it is on
arrangements for importing exotic, rare,
                                                    the statute books, costing more to administer          Under the new law there will no longer
classic, collectable and special purpose            than it raises – and is seen by consumers as           be a requirement to physically affix an
vehicles.                                           a hurdle to importing secondhand cars even             identification plate to vehicles. Instead the
                                                    in the specific circumstances where such               vehicle’s details will be entered on a new
“Today, individuals can import a car or
                                                    imports are permitted. By removing this duty           Register of Approved Vehicles – an online,
motorcycle under concessional arrangements
                                                    we will provide more options for Australian            publicly searchable database of new and
if it was manufactured before 1 January 1989.
                                                    consumers,” Mr Fletcher said.                          used vehicles approved for use in Australia.
Keeping this fixed date would have steadily
                                                                                                           Mr Fletcher said this measure would save
reduced the scope for importing genuine             “Industry will enjoy lower regulatory                  manufacturers an estimated $18 million per
classic cars into the future. The new rule will     compliance costs, as these changes to                  year.
allow a vehicle which is at least 25 years old to   the Motor Vehicle Standards Act will
be imported under these arrangements.               align Australian rules more closely with               Legislation to implement the changes will be
                                                    international vehicle standards. This will             introduced into Parliament later this year.
“For newer vehicles, the Register of Specialist     reduce regulatory costs for manufacturers

                                                                  HELPING DEALERS SINCE 1992
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POLICY         Australian Automotive Dealer Association

CHANGES TO PARALLEL
IMPORT LAWS - A LEGAL VIEW
                                                     of Vehicle Standards. The identification or
                      Evan Stents                    compliance plate entitles the vehicle to be
                      Lead Partner,                  registered in Australia and sold. All imported
                      Automotive Industry            new vehicles sold commercially in Australia by
                      Group | HWL                    manufacturers come with this certification and
                      Ebsworth Lawyers               the identification or compliance plate.

                                                     Vehicles (new or used) without an

O
                                                     identification or compliance plate may not
      n 10 February 2016, the Federal                                                                       Changes to legislation mean you could
                                                     currently be imported unless they have a
      Government announced it will relax                                                                    buy your next Ferrari overseas.
                                                     specific ‘Vehicle Import Approval’. A Vehicle
      the restrictions that apply to all imports
                                                     Import Approval can take the form, for
of motor vehicles (whether new or used),
                                                     example, of a Used Import Plate or a Personal        restrictions on the parallel import of used
including parallel imports, under the Motor
                                                     Import Plate. Approval can be applied for on         motor vehicles.
Vehicle Standards Act 1989 (Cth).
                                                     a case-by-case basis, according to a variety of
The announcement comes in the context of             eligibility criteria which vary depending on         The Federal Government’s consultation
the Government’s review of the Motor Vehicles        factors such as the age of the vehicle and its use   process included two detailed submissions
                                                     or the applicant for approval.                       from AADA. In its submissions, AADA has
Standards Act, having regard to (among other
                                                                                                          been opposed to the de-restriction of parallel
things) the end to local Australian motor
                                                     Obtaining approval is not a simple process and       imports of used cars, in particular citing the
vehicle manufacturing by 2017 and what the
                                                     quotas can apply to the number of approvals          safety and financial risks posed to consumers
Government considers to be high current
                                                     granted under particular eligibility criteria        who purchase imported used cars from
regulatory compliance costs.
                                                     (for example, such as under the ‘Low Volume          overseas suppliers.
The Federal Government has said that relaxing        Scheme’ for new vehicles on the register of
                                                     Specialist and Enthusiast Vehicles).                 New cars
the restrictions for new motor vehicles,
along with other legislative reforms, will                                                                Despite its stance on the parallel import of
                                                     There is also a special customs duty of $12,000
save the automotive industry $70 million in                                                               used cars, the Federal Government announced
                                                     that can apply to the import of used vehicles.
compliance costs.                                                                                         that it would amend the Motor Vehicle
                                                     Reforms to existing laws                             Standards Act to reduce existing restrictions on
Parallel imports
                                                                                                          the parallel import of new motor vehicles.
                                                     Existing laws have had the practical effect of
In the context of motor vehicles, the term
                                                     heavily restricting the parallel import of both      Precise details of the amendments are yet to
‘parallel import’ refers to a vehicle imported
                                                     new and used motor vehicles that do not have         be released and the Government has stated
through private means, without the
                                                     an identification or compliance plate. There         that they will be refined through further
involvement of an overseas manufacturer’s
                                                     have been strong policy reasons for those            consultation with stakeholders. However, the
local distribution and/or Dealer network.
                                                     restrictions, even though those policies are         headline changes are that the Government
‘Parallel imported’ cars are also known as ‘grey
                                                     now the subject of change.                           will:
imports’.
                                                     Used cars                                              1. no longer require imported vehicles to
Existing laws
                                                                                                               carry an identification or compliance
                                                     In 2015, the Harper Review (an independent                plate (instead there will be an online
Under the current Motor Vehicle Standards
                                                     review of Australia’s competition law and                 register of approved vehicles)
Act, it is prohibited to supply new imported
                                                     policy) recommended that restrictions on
vehicles unless they are certified as ‘standard’ –
                                                     the parallel import of used motor vehicles             2. allow consumers to personally import
that is, they comply with all applicable vehicle
                                                     be scrapped. However in response, on 24                   ‘new’ vehicles (without a compliance
standards (such as the Australian Design Rules
                                                     November 2015, the Federal Government                     plate), on the following conditions:
and emissions standards) and have a vehicle
                                                     announced that, following a consultation
identification plate (or ‘compliance plate’)                                                                   (a) The vehicle must be imported
                                                     process, it does not intend to reduce existing
fitted with the approval of the Administrator

10 | MARCH 2016 | automotivedealer.com.au
from a country with ‘comparable              Other reforms                                             c. Mobility – vehicles manufactured with
     standards’ to Australia’s - at present the                                                                special features to assist people with a
     Government has acknowledged that             While the Government does not propose to                     disability.
     Japan and the United Kingdom (both           change the existing eligibility criteria for the
     right-hand drive markets) meet this          personal import of used cars, the proposed                d. Rarity – vehicles of which only small
     standard for cars, and that motorcycles      reforms will modify how those criteria are                   quantities have been produced
     could also be imported from the USA          assessed and approvals given. For example,
                                                  under the proposed reforms the Government                 e. Left-hand-drive – vehicles originally
     and the EU.
                                                  will agree to the following:                                 manufactured as left-hand-drive of
  (b) The vehicle must be less than 12                                                                         which right-hand-drive versions are
      months old and have no more than              1. Remove quotas on the number of vehicles                 not available in any other country.
      500km on the odometer,                           that can be imported by ‘Registered
                                                       Automotive Workshops’.                             3. Adjust the ‘older vehicle’ criterion from
  (c) A limit of one vehicle every two years                                                                 vehicles manufactured before 1989 to
      will apply.                                   2. Allow imported used vehicles to be                    vehicles older than 25 years.
                                                       entered on the Register of Specialist and
3. accelerate the process of harmonising               Enthusiast Vehicles if they meet any one      Implementation of new laws
   the Australian Design Rules with                    of the following five criteria:
                                                                                                     The Government’s planned reforms to the
   international standards, and
                                                       a. Performance – high-performance             Motor Vehicles and Standards Act are expected
4. under the Government’s reform plans,                   vehicles with specifications (e.g. power   to be introduced in 2018. ‘
   imported new vehicles will undergo                     to weight ratio) significantly superior
                                                                                                      Parallel Imports - As per our previous contributions
                                                                                                     1.
   inspection by an independent third party.              to mainstream vehicles in Australia        - with Evan’s portrait and title ‘Lead Partner,
   Some differences in the ‘comparable                                                               Automotive Industry Group | HWL Ebsworth
   standards’ are proposed to be addressed             b. Environmental – vehicles that offer        Lawyers (see page 24 of the December edition for an
   through modification requirements                      environmental performance (e.g.            example); and please also add the following text at
   (for example, in the context of child                  emissions of carbon dioxide per km)        the foot of the article:
   restraints).                                           significantly superior to mainstream
                                                          vehicles in Australia                      This article was written by Evan Stents - Lead Partner
                                                                                                     and Christian Teese - Associate, Automotive Industry
                                                                                                     Group | HWL Ebsworth Lawyers.

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       information second to none, walk them through:

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POLICY        Australian Automotive Dealer Association

            FEDERAL GOVERNMENT BACKS
            PLAN TO SAVE HOLDEN PLANT
F
     ederal Industry Minister, Christopher         He said if Mr Dumarey was successful in           “A lot rests with the decisions that General
     Pyne, has backed a Belgian businessman’s      buying the plant from Holden and produced         Motors make in Detroit and that’s why I’ll be
     plan to keep Holden’s South Australian        enough cars, he would be able to access money     writing to the chairman of General Motors in
manufacturing plant open past its current          from the Federal Government’s Automotive          Detroit, to the senior executive members there,
planned closing date in 2017.                      Transformation Scheme until 2021.                 encouraging them to have a very open mind to
                                                                                                     Punch Corporation’s proposal.
Guido Dumarey, head of Punch International,        “As the Industry Minister, my priority is to
wants to keep building the Holden                  create jobs and growth, whether it is in South    “I think they’re waiting to see a serious
Commodore and has asked Australian                 Australia or whether it is anywhere else in the   business case. Multi-national corporations are
governments for support.                           country,” Mr Pyne said.                           quite bureaucratic and I imagine they have
                                                                                                     quite serious processes to go through, but
It is understood Mr Dumarey is seeking             “I’m hopeful, but I’m not getting over-excited    there are a couple of big positives for General
substantial assistance via the $800 million        because I don’t want the workers at Holden to     Motors. One is if they can seriously pull
                                                   have two sets of periods of grieving.”            off the keeping open of the plant at Holden
Automotive Transformation Scheme. Mr Pyne
said he was behind the plan.                                                                         and work with Punch, it’ll do a lot for their
                                                   Mr Dumarey successfully turned a General
                                                                                                     reputation in Australia. And, of course, if
                                                   Motors facility in France from a failing
“Everybody in the Government would like                                                              Punch Corporation takes over the remediation
                                                   business into a profitable driveline component
there to be a car manufacturing business in                                                          of the site at Holden it’ll save them a great deal
                                                   constructor, and Mr Pyne told ‘Today Tonight’
Australia,” he told ABC Radio.                                                                       of money.
                                                   he believes the Belgian can do something
                                                   similar here.                                     “Having met with him a couple of times,
“I’ve engaged closely with him and with
General Motors and given him a letter                                                                I’m of the view that he can bring it off with
                                                   “Mr Dumarey does have a serious proposal,
of support from the Commonwealth                                                                     government support and, of course, with the
                                                   representing Punch Corporation. He’s done
                                                                                                     acquiescence of General Motors who are the
Government indicating we will do what we           it before with General Motors at Strasbourg
                                                                                                     ones who are selling the plant.”
can to help him realise his goal,” Mr Pyne said.   in Europe and I strongly support the efforts
                                                   he’s putting into working with the South          Mr Dumarey has met with South Australian
Mr Pyne said Mr Dumarey had a “track               Australian, Victorian and Commonwealth            and federal politicians to enlist backing for
record” of turning factories around.               Governments,” Mr Pyne said.

12 | MARCH 2016 | automotivedealer.com.au
his proposal. He is also attempting to obtain       “There’s a growing awareness that the decision          there as a willing partner, obviously that ends
Holden’s rear-wheel-drive architecture              to close the car industry was beginning to look         it.”
intellectual property for the Commodore,            like a pretty big mistake,” Mr Weatherill said.
as well as the facilities to keep building it. In                                                           Mr Weatherill is meeting GM executives in
early February he met with Prime Minister,          “The fact that we’ve got somebody who thinks            Detroit this month, in a bid to get them to sign
Malcolm Turnbull, who, Mr Pyne said, was            he can continue to make the plant a car plant is        off on the deal.
“very encouraging” of the plan.                     a very interesting development, I think.
                                                                                                            A Holden spokesman was coy on the subject,
However, Mr Turnbull said the plan was still        “With the low Australian dollar and the                 saying only that Holden and GM would assess
a long shot and warned South Australians            circumstances that pertain now, if the decision         all options if a party was interested in one of
against getting their hopes up.                     had been made in this environment I think a             their sites.
                                                    very different decision would have been made.”
“It’s very encouraging, but I don’t think                                                                   Every car maker has seen fit to pull out of
we want to get ahead of ourselves. They’ve          Mr Weatherill cautiously endorsed the plan              Australian manufacturing. AADA hopes Mr
obviously got to have talks with General            but, like Mr Pyne, was careful not to get too           Dumarey can arrest the decline.
Motors. There’s a lot of work that would need       excited.
to be done,” he said on 5AA radio.
                                                    “If this [Mr Dumarey’s plan] stacks up and
South Australian Premier, Jay Weatherill,           it’s the best use of the property from our
confirmed he had met Mr Dumarey more                perspective, we will certainty get behind it,”
than once. He said that although several            he said.
proposals have been put forward for use of the
                                                    “We’ve got to assess how realistic it is. The
Elizabeth site, Mr Dumarey’s would keep the
                                                    truth is, if an idea is just pie in the sky, if an
Australian automotive manufacturing industry
                                                    idea also requires a big Federal Government
alive.
                                                    buy-in and if the Federal Government isn’t

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                                                                                                         automotivedealer.com.au | MARCH 2016 | 13
POLICY        Australian Automotive Dealer Association

QLD COMMITTEE
RECOMMENDS
UNIFORM LEMON LAWS

A
      Queensland report into proposed             (OFT) suggests that that while complaints            Furthermore, the Committee recommended
      ‘lemon laws’ has recommended                about motor vehicles are consistently one of         the government consider appointing
      amending the Australian Consumer            the five subjects of all complaints lodged by        independent assessors, with investigative
Law to establish nationally consistent laws       consumers with the OFT over the last four            powers and specialised knowledge in relation
applicable to new ‘lemon’ motor vehicles.         years, complaints about ‘lemons’ represent less      to motor vehicle disputes, to deal with the
                                                  than one percent of those1 .                         issues of how consumers prove that they meet
Late last year the Legal Affairs and                                                                   the ‘lemon’ motor vehicle threshold criteria.
Community Safety Committee presented              The Committee noted that while there was             This would be an alternative to consumers
its report, “Lemon Laws – Inquiry into            insufficient evidence presented to enable            initiating Queensland Civil and Administrative
consumer protections and remedies for buyers      it to draw a conclusion that ‘lemons’ are a          Tribunal (QCAT) and/or court proceedings.
of new motor vehicles”, to the Queensland         prevalent issue, what is very clear is that, where
Parliament.”                                      a consumer has purchased what they perceive          Additionally, the Committee made
                                                  is a lemon, it is of great individual significance   recommendations that, for matters involving
The report is in response to the Queensland       to that individual, with significant health and      new motor vehicles with major defects,
Parliament’s request to enquire into and          financial costs. Further, the Committee found        the government change the Queensland
report on whether there is a need to improve      there is risk that cars perceived to be lemons       Civil and Administrative Tribunal (QCAT)
the consumer protections and remedies for         are often on-sold, and where the defects are a       jurisdictional limit of $25,000. Government
buyers of new motor vehicles with numerous,       safety issue, unsuspecting purchasers of those       Committee members recommend the limit be
severe defects that reoccur despite multiple      vehicles and other road users could be at risk.      removed, so no cap applies. Non-government
repair attempts or where defects have caused                                                           Committee members recommend the limit be
a new motor vehicle to be out of service for a    In its final report, the Committee made              increased to $40,000.
prolonged period of time. Such a vehicle has      nine recommendations. Primarily the
been referred to as a ‘lemon’.                    Commonwealth Government should consider              Cooling-off periods for new motor vehicle
                                                  the need for a national set of ‘lemon’ laws          purchases are also to be reviewed, with
The report followed an extensive consultation     in the Australia Consumer Law Review to              consideration as to whether such periods
period in which AADA provided a submission        be conducted in 2016. This would create a            should be unable to be waived by the
to the Committee on 8 October 2015. This          nationally consistent approach to ‘lemon’ laws.      purchaser and whether disadvantaged persons
submission is available to read on the AADA                                                            should receive the benefit of a longer period.
                                                  As part of this nationally consistent ‘lemon’
website. Additionally, AADA CEO, Bruce
                                                  law, clear and practical definitions and             Finally, the Committee recommended the
McDonald, presented to the Committee at a
                                                  provisions applicable to new ‘lemon’ motor           State and Commonwealth Governments
Parliamentary hearing on 28 October.
                                                  vehicles must be developed in respect to             implement business and consumer awareness
Data made available to the Committee              mandatory time and repair limits, clarity            programs, with the intention of educating
indicated that there were 118 responses to the    as to when a supplier/manufacturer must              industry and consumers on the intent of the
Government’s 2015 invitation to consumers         repair, refund or replace a motor vehicle and        Australian Consumer Law, including the
to share their ‘lemon experiences’. Data about    an adequate definition of what constitutes a         consumer guarantees.
complaints made to the Office of Fair Trading     ‘lemon’ motor vehicle.

14 | MARCH 2016 | automotivedealer.com.au
that the committee’s report may inform the                 - adequate definitions of ‘acceptable
                                                Australian Consumer Law Review 2016.                         quality’ and ‘fit for purpose’

                                                Recommendation 3:                                          - clarity as to the distinction between
                                                                                                             major and minor defects, and
                                                The committee recommends that the
                                                government appropriately amend existing                    - clarity as to the distinction between
                                                Queensland legislation to ensure effective                   a ‘lemon’ and generic design
                                                implementation of the committee’s                            manufacturing defects (requiring
                                                recommendations included in this report,                     general recall) or serious design safety
                                                but do so as part of any national approach                   defects (requiring urgent attention).
                                                to ‘lemon’ laws for new motor vehicles in
                                                Australia.                                            Recommendation 6:

                                                Recommendation 4:                                     The committee recommends the Government
                                                                                                      consider appointing independent assessors,
                                                The committee recommends that the                     with investigative powers and specialised
                                                appropriate mechanism to ensure a national            knowledge in relation to motor vehicle
                                                approach to changes in existing ‘lemon’               disputes, to deal with the issues of how
                                                motor vehicle laws is to amend the Australian         consumers prove that they meet the ‘lemon’
                                                Consumer Law such that it specifically sets out       motor vehicle threshold criteria (when
                                                nationally consistent laws applicable to new          established – see Recommendation 5), as an
                                                ‘lemon’ motor vehicles.                               alternative to consumers initiating Queensland
                                                                                                      Civil and Administrative Tribunal (QCAT)
                                                Recommendation 5:                                     and/or court proceedings.
The full list of recommendations
                                                The committee recommends the                          Recommendation 7:
Recommendation 1:                               incorporation of clear and practical definitions
                                                and provisions into any nationally consistent         The committee recommends the
The committee recommends the government         laws applicable to new ‘lemon’ motor vehicles,        government change the Queensland Civil
consider the contents of the committee’s        including:                                            and Administrative Tribunal (QCAT)
report, particularly the committee’s                                                                  jurisdictional limit of $25,000, for matters
recommendations, as part of the government’s      • mandatory time and repair limits, such as         involving new motor vehicles with major
consideration of issues relating to, and its        imposing limits on the number of times            defects. Government committee members
participation in, the Australian Consumer Law       a supplier/manufacturer can attempt to            recommend the limit be removed, so no cap
Review 2016.                                        repair a defect in a motor vehicle and the        applies. Non-government committee members
                                                    number of days the vehicle can be ‘off the        recommend the limit be increased to $40,000.
Recommendation 2:                                   road’, before a buyer must be offered a
The committee recommends the government             refund or replacement                             Recommendation 8:
bring the committee’s report, particularly        • clarity as to when a supplier/                    The committee recommends the State and
the committee’s recommendations, to the             manufacturer must repair, refund or               Commonwealth Governments implement
attention of Consumer Affairs Australia and         replace a motor vehicle                           business and consumer awareness programs,
New Zealand (CAANZ) and the government                                                                with the intention of educating industry and
bodies, State and Territory regulators and        • an adequate definition of what constitutes        consumers on the intent of the Australian
other entities comprising CAANZ, such               a ‘lemon’ motor vehicle, such as –                Consumer Law, including the consumer
                                                                                                      guarantees.

                                                                                                      Recommendation 9:

                                                                                                      The committee recommends the Government
                                                                                                      review cooling-off periods for new motor
                                                                                                      vehicle purchases, with consideration as to
                                                                                                      whether such periods should be unable to
                                                                                                      be waived by the purchaser and whether
                                                                                                      disadvantaged persons should receive the
                                                                                                      benefit of a longer period.
                                                                                                      1
                                                                                                       JAG, Analysis of OFT data, Material prepared for
                                                                                                      the Legal Affairs and Community Safety Committee,
                                                                                                      September 2015, p4

                                                                                                   automotivedealer.com.au | MARCH 2016 | 15
POLICY          Australian Automotive Dealer Association

AADA ADVOCATES IN WA MOTOR
VEHICLE ACTS REVIEW
A
       ADA has highlighted shortcomings                         AADA’s submission advocated for similar
       in Western Australian legislation                        provisions contained in the Motor Vehicles
       that leaves Dealers vulnerable to                        Dealers and Repairers Act 2013 (NSW), that
unfair contract dealings by motor vehicle                       prohibits unfair contracts and unjust conduct
manufacturers.                                                  in New South Wales between Dealers and
                                                                motor vehicle manufacturers.
Following the initial review in August 2013,
the WA Government has commenced the                             AADA asked the Government of Western
Stage Two review of the Motor Vehicle Dealers                   Australia to consider and support amendments
Act 1973 (MVDA Act) and Motor Vehicle                           to regulate the Dealer and distributor business    to incorporate into the MVDA Act legislation
Repairers Act 2003 (MVRA Act).                                  relationship in circumstances where there          that provides similar provisions to those
                                                                are examples of unfair contracts and unjust        recently enacted in the Motor Vehicles Dealers
The Government commissioned the                                 conduct on WA Dealers, and where there is          and Repairers Act 2013 (NSW) which prohibit
Department of Commerce (Consumer                                an absence of adequate regulatory measures in      unfair contracts and unjust conduct. Without
Protection Division) to conduct the review                      the Franchising Code of Conduct or in the new      making these provisions, the 150 WA new
and issued a Regulatory Impact Statement for                    unfair contracts legislation recently enacted at   motor vehicle Dealers would continue to face
consultation. The policy objective is to develop                the Federal level.                                 a significant power imbalance in contract and
options for reform that seek to balance the                                                                        franchisee negotiations with their respective
competing interests of motor vehicle Dealers,                   AADA argued the adoption of similar
                                                                                                                   manufacturers.
motor vehicle repairers and consumers,                          provisions into the MVDA Act would address
and which provide adequate protections for                      the imbalance of power between Dealers and         The final stage of the MVDA will include
consumers while ensuring that motor industry                    manufacturers and lead to improved and fairer      the release of a Decision Regulatory Impact
                                                                business relationships.                            Statement addressing the outcome of
representatives are not overburdened with
unnecessary regulation and red tape.                                                                               consultation with stakeholders and making
                                                                In addition to the submission, AADA CEO,
                                                                                                                   recommendations for reform. The Decision
                                                                Bruce McDonald, wrote to the WA Attorney
AADA lodged a submission to the review                                                                             Regulatory Impact Statement will analyse
                                                                General and Minister for Commerce, the Hon
panel on 18 December 2015, drawing attention                                                                       the impacts of the various options and
                                                                Michael Mischin MLC, and Small Business
to a major shortcoming in the Acts concerning                                                                      recommend preferred options for reform.
                                                                Commissioner, David Fraser, to draw their
the relationship between car Dealers in WA
                                                                attention to an opportunity to address the         AADA will maintain its presence throughout
and motor vehicle manufacturers in respect
                                                                imbalance of power issues. He asked them to        this process and continue to advocate on
of the protection for Dealers against unfair                    give serious consideration to the opportunity
contract dealings by manufacturers.                                                                                behalf of WA’s new car Dealers.

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16 | MARCH 2016 | automotivedealer.com.au
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