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NAVIGATION Acknowledgement Uluru Statement from the Heart Message from the CEO Message from the CEO of Reconciliation Australia Our Reconciliation Vision Who We Are Our RAP The RAP Working Group The Global Goals Highlights from our RAP Journey What We Learnt Along the Way Case Studies July 2019 – June 2022 Action Plan Relationships Respect Opportunities Governance Aligning to the Global Goals
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are
Our RAP
The RAP Working Group The Sydney Opera House was built upon Tubowgule,
The Global Goals Gadigal country.
Highlights from our We acknowledge the Gadigal, the Traditional Custodians of this
RAP Journey place, also known as Bennelong Point. First Nations readers are
What We Learnt Along advised that this document may contain the names and images of
the Way Aboriginal and Torres Strait Islander people who are now deceased.
The Sydney Opera House supports the 2007 United Nations
Case Studies
Declaration on the Rights of Indigenous Peoples.
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 2 Next
Cover photo: Badu Gili 2017.
Artist: Lin Onus. Photo by Daniel Boud.Uluru Statement
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
from the Heart
Message from the CEO of On 26 May 2017, more than 250 of Australia’s First How could it be otherwise? That peoples Makarrata is the culmination of our agenda:
Reconciliation Australia Nations leaders met at the foot of Uluru in Central possessed a land for sixty millennia and this the coming together after a struggle. It captures
Our Reconciliation Vision Australia on the lands of the Anangu people. sacred link disappears from world history in our aspirations for a fair and truthful relationship
Who We Are merely the last two hundred years? with the people of Australia and a better future
The majority resolved, in the Uluru Statement
for our children based on justice and self-
Our RAP from the Heart, that: With substantive constitutional change and
determination.
structural reform, we believe this ancient
The RAP Working Group “ sovereignty can shine through as a fuller We seek a Makarrata Commission to supervise
The Global Goals We, gathered at the 2017 National Constitutional expression of Australia’s nationhood. a process of agreement-making between
Highlights from our Convention, coming from all points of the governments and First Nations and truth-telling
Proportionally, we are the most incarcerated
RAP Journey southern sky, make this statement from the heart: about our history.
people on the planet. We are not an innately
What We Learnt Along Our Aboriginal and Torres Strait Islander tribes criminal people. Our children are aliened from In 1967 we were counted, in 2017 we seek to be
the Way were the frst sovereign Nations of the Australian their families at unprecedented rates. This cannot heard. We leave base camp and start our trek
continent and its adjacent islands, and possessed be because we have no love for them. And our across this vast country. We invite you to walk
Case Studies
it under our own laws and customs. This our youth languish in detention in obscene numbers. with us in a movement of the Australian people
July 2019 – June 2022 ancestors did, according to the reckoning of They should be our hope for the future. for a better future.
Action Plan our culture, from the Creation, according to
These dimensions of our crisis tell plainly the
Relationships the common law from ‘time immemorial’, and
structural nature of our problem. This is the
”
Respect according to science more than 60,000 years ago.
torment of our powerlessness.
Opportunities This sovereignty is a spiritual notion: the
We seek constitutional reforms to empower our
ancestral tie between the land, or ‘mother
Governance people and take a rightful place in our own
nature’, and the Aboriginal and Torres Strait
country. When we have power over our destiny
Aligning to the Global Goals Islander peoples who were born therefrom,
our children will fourish. They will walk in two
remain attached thereto, and must one day
worlds and their culture will be a gift to their
return thither to be united with our ancestors.
country.
This link is the basis of the ownership of the
soil, or better, of sovereignty. It has never been We call for the establishment of a First Nations
ceded or extinguished, and co-exists with the Voice enshrined in the Constitution.
sovereignty of the Crown.
Previous 3 NextMessage from the CEO
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia Welcome to the Sydney Opera House’s ffth As we were fnalising the RAP earlier this year,
Our Reconciliation Vision Reconciliation Action Plan (2020-22). I had the privilege of joining a group of Opera
The Opera House is proud to embrace and House staf at the Garma Festival in Arnhem
Who We Are
Land. Energised by this experience, we left
celebrate Australia’s First Nations culture.
Our RAP Garma with a deeper appreciation of the
The RAP Working Group Since our frst Reconciliation Action Plan (RAP) continuing issues and barriers that Australia’s
in 2011, we have built a strong workplace culture First Nations people face today and the
The Global Goals of respect and inclusion, created employment complexity of the path ahead.
Highlights from our and education opportunities, and presented
RAP Journey Underpinned by the Opera House’s new
important First Nations artistic works on our
strategic commitment to the United Nations
What We Learnt Along stages and sails.
Global Goals, our ffth RAP sets out clear
the Way Our ffth RAP is shaped by everything we’ve actions to inspire positive change. Together
Case Studies learned, and sets out our commitment to: with our community, staf, donors and partners,
• Provide a safe and equitable environment for we are committed to fostering and celebrating
July 2019 – June 2022
Action Plan First Nations staf, artists, audiences, visitors a shared sense of belonging for all Australians.
and contractors.
Relationships
• Deepen our understanding of First Nations
Respect history and its continued impact on the lives
Opportunities of First Nations Australians today.
Governance • Encourage our community to understand
and speak respectfully about difcult issues.
Aligning to the Global Goals Louise Herron AM
• Find bold and creative solutions to overcome
Chief Executive Officer
challenges on the path to Reconciliation.
• Collaborate with our teams, partners and
our community to meet our RAP objectives
with excellence.
Previous 4 NextMessage from the CEO of
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Reconciliation Australia
Message from the CEO of
Reconciliation Australia Reconciliation Australia congratulates the In this RAP, the Opera House will continue to
Our Reconciliation Vision Sydney Opera House on its past successes innovate in the same vein by developing a new
and continued commitment to reconciliation, contemporary Aboriginal and Torres Strait
Who We Are
as it implements its ffth Reconciliation Action Islander artistic work, with the aim to tour
Our RAP Plan (RAP), its third Stretch RAP. nationally and internationally.
The RAP Working Group The RAP program is a fast-growing collective On behalf of Reconciliation Australia, I
The Global Goals of over 1,000 organisations that have developed congratulate the Opera House for adopting
and implemented practical plans of action that this Stretch RAP, and look forward to watching
Highlights from our
RAP Journey aim to drive reconciliation across three key the organisation’s progress on the journey to
pillars of the program: relationships, respect reconciliation.
What We Learnt Along and opportunities.
the Way
The Opera House is not only an exemplar of
Case Studies
Australian iconography, but one of Australia’s
July 2019 – June 2022 busiest performing arts centres, boasting over
Action Plan 10.9 million visitors and 1,800 performances
Relationships each year. With such a signifcant sphere of
infuence, it is fantastic to see the organisation
Respect
consistently and efectively promote Karen Mundine
Opportunities reconciliation in Australia. Chief Executive Officer
Governance Previous RAP commitments have seen the Opera
Aligning to the Global Goals House promote the work of Aboriginal and Torres
Strait Islander artists through its initiative Badu
Gili – an animated light installation projected
onto the Opera House sails that traced songlines
and celebrated First Nations cultures.
Previous 5 NextOur
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart Reconciliation
Vision
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are The Sydney Opera House’s vision for
reconciliation is to foster and celebrate a
Our RAP shared sense of belonging for all Australians.
The RAP Working Group Tubowgule, as the land on which the Opera
The Global Goals House stands is known to its Traditional
Highlights from our Custodians, the Gadigal, has long been a
RAP Journey gathering place for storytelling, ceremony
and celebration. The Opera House continues
What We Learnt Along
this legacy today by embracing and celebrating
the Way
the cultures of Australia’s First Peoples.
Case Studies
This RAP commits the Opera House to
July 2019 – June 2022 targets and initiatives that aim to safeguard
Action Plan these traditions and adapting cultures for
Relationships future generations.
Respect
Opportunities
Governance
Aligning to the Global Goals
Ngaran Ngaran dancers at Dance
Rites 2018. Photo by Anna Kucera.
Previous 6 NextWho We Are
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart As a symbol of modern Australia, the nation’s Sydney Philharmonia Choirs, and The Australian Our Values
Message from the CEO premier tourist destination and one of the Ballet. The Opera House’s own programming
world’s busiest performing arts centres, the arm, Sydney Opera House Presents, Safety
Message from the CEO of Our greatest responsibility.
Reconciliation Australia Opera House plays an integral role in Australia’s complements the works of its resident
identity. A celebrated community meeting place, companies through the presentation of First Creative
Our Reconciliation Vision the Opera House is operated and maintained on Nations performing arts, contemporary music Be bold and innovative.
Who We Are behalf of the NSW Government and the people and performance, talks and ideas, classical
of NSW by the Sydney Opera House Trust. The music, children, families and creative learning Excellence
Our RAP Strive for the best.
State, National and World Heritage-listed site is and artist and sector development. Additionally,
The RAP Working Group inscribed on the UNESCO World Heritage List as a broad range of shows and community events Collaboration
The Global Goals a ‘masterpiece of human creative genius’. In 2018 are presented by third parties at the Opera One team.
Highlights from our it was estimated by global professional service House.
Accountability
RAP Journey provider Deloitte to have a social asset value
Sydney Opera House’s reach is not limited to Focus and own it.
of $6.2 billion and contribute $1.2 billion to the
What We Learnt Along its geographic location – it is also an online
Australian economy annually.
the Way portal for performances, creative learning,
Our vision is to be as bold and inspiring as the ideas and discussions reaching audiences and
Case Studies
Opera House itself. Our mission is two-fold: communities nationally and internationally
July 2019 – June 2022 • To treasure and renew the Opera House for through an innovative program of digital
Action Plan future generations of artists, audiences and experiences. 1.1 million hours of video content
Relationships visitors. released by the Opera House was consumed
Respect • To inspire, and strengthen the community, globally in 2018-19.
through everything we do. More than 900 people, including 23 First
Opportunities
Nations Australians, are employed at the Opera
Governance The Opera House welcomes almost 11 million
House, across two locations – at the Sydney
people to the site each year, with almost
Aligning to the Global Goals Opera House on Bennelong Point and an ofce
1.4 million people seeing a show and more
located in Pitt Street Sydney.
than 560,000 visitors taking a guided tour.
The Opera House hosts more than 1,800
performances a year, including the work of
eight fagship resident companies – Australian
Chamber Orchestra, Bangarra Dance Theatre,
Bell Shakespeare, Opera Australia, Sydney
Symphony Orchestra, Sydney Theatre Company,
Previous 7 NextNAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are
Our RAP
The RAP Working Group
The Global Goals
Highlights from our
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 8 Next
Electric Fields performs at Dance Rites 2018.
Photo by Anna Kucera.Our RAP
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart The Opera House embodies the cultural Our RAP addresses the fve dimensions
Message from the CEO aspirations of our nation. Almost fve decades of reconciliation:
after it opened in 1973, it continues to play • Undertake research and consultation to
Message from the CEO of
Reconciliation Australia a transformative role in Australian lives by deepen understanding and value of First
promoting the rich culture and history of Nations cultures, rights and experiences
Our Reconciliation Vision the nation. We are committed to respecting, to reach historical acceptance.
Who We Are embracing and celebrating First Nations
cultures, through visitor experiences • Celebrate First Nations cultures through
Our RAP presentation of First Nations works and
and creative programming on our stages
The RAP Working Group as outlined in our Artistic Strategy and the stories to foster appreciation and embed
organisation-wide initiatives outlined respectful race relations.
The Global Goals
in this RAP. • Build equality and equity through
Highlights from our
employment and retention programs,
RAP Journey In 2011, the Opera House became the frst
capacity-building projects in our First
What We Learnt Along performing arts organisation in Australia to
Nations programming, and build cultural
the Way develop a RAP. The plan brings focus and
competence in all staf.
clarity to our First Nations activities, a roadmap
Case Studies • Demonstrate institutional integrity by
to achieving the organisation’s reconciliation
July 2019 – June 2022 aspirations. In the eight years since the Opera publicly and actively supporting and
Action Plan championing reconciliation to our local “The Sydney Opera House continues to show
House joined Reconciliation Australia’s RAP
and international communities, partners leadership through this ffth Reconciliation
Relationships program, it has broadened and strengthened
and visitors. Action Plan, demonstrating its commitment
Respect its commitment, embedding the values of
• Embed and refect First Nations cultures to embracing and celebrating First Nations
reconciliation across everything we do.
Opportunities and heritage onsite and online as part of people. The actions engage, inspire and foster a
This RAP, the Opera House’s ffth, has been deeper understanding of our diverse nations in a
Governance shared national unity.
developed with staf, including First Nations meaningful way as we walk together in the spirit
Aligning to the Global Goals staf members, in addition to individuals and of reconciliation.”
organisations from the First Nations community.
Deborah Mailman AM
Sydney Opera House Trustee
Previous 9 NextThe RAP Working Group
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart The Opera House’s RAP is championed As at June 2019, our RAP Working Group Production & Events
Message from the CEO by Chief Executive Ofcer Louise Herron comprised 33 First Nations and non-First Event Account Manager
AM, Trustee Deborah Mailman AM and Nations staf: Production Manager
Message from the CEO of
Reconciliation Australia the RAP Working Group. It is embedded in Building, Safety & Security Staging Operator
the organisation with RAP initiatives also
Our Reconciliation Vision Environmental Sustainability Manager Programming
championed by staf outside the RAP Working
Who We Are Group, across all business units. Ofce Administrator, Building Head of First Nations Programming
Our RAP The RAP Working Group terms of reference Corporate Services Head of Children, Families & Creative
set out the group’s role to: Business Analyst Learning
The RAP Working Group
• Support the Opera House’s RAP leadership Procurement Specialist Head of Talks & Ideas
The Global Goals
role by advocating for the RAP and related Engagement & Development Manager, Strategy & Projects
Highlights from our activities to external stakeholders, including Producer, First Nations Programming
RAP Journey Senior Internal Communications Manager
visitors, onsite partners, contractors, Digital Producer, Children, Families &
What We Learnt Along resident companies and industry colleagues. Partnerships Account Manager
Communications Specialist Creative Learning
the Way • Provide a platform for staf and visitors
Case Studies to access First Nations content through People & Government Visitor Experience
programming and visitor experience Director, People & Government Director, Visitor Experience
July 2019 – June 2022
Action Plan projects. Government Relations Manager General Manager, Tours, Retail & Projects
• Encourage a safe, inclusive workplace that Manager, Organisational General Manager, Food & Beverage
Relationships
supports First Nations staf. Head of Sales, Tours & Experiences
Respect Development & Learning
• Run projects that enable participation by Manager, Human Resources Function Sales Associate
Opportunities First Nations people. Food & Beverage Administrator
Workforce Planning Manager
Governance • Embed First Nations cultures and RAP values Front of House Attendant
Senior Project Ofcer, People & Government
Aligning to the Global Goals across the organisation through advocacy
that raises awareness and inspires staf. Planning & Heritage Policy Ofcer
Rostering Ofcer
• Share expertise and perspectives with each
other to make meaningful change. Coordinator, Organisational Development
& Learning
• Develop cultural competence across the
organisation. Human Resources & Recruitment Coordinator
Previous 10 NextNAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are
Our RAP
The RAP Working Group
The Global Goals
Highlights from our
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 11 Next
The National Centre for Indigenous Excellence held a workshop for Opera
House staf during National Reconciliation Week 2017. Photo by Lily Black.The Global
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Goals
Message from the CEO of In 2015, the United Nations (UN) defned 17 goals
Reconciliation Australia to address the world’s most pressing challenges,
Our Reconciliation Vision including poverty, inequality, climate, education
Who We Are and justice by 2030.
Our RAP These ‘Global Goals’ provide a roadmap to
achieve a more sustainable and prosperous
The RAP Working Group future for all. They have been widely adopted
The Global Goals by leading global and Australian companies
Highlights from our and government organisations.
RAP Journey Since opening, the Opera House has
What We Learnt Along championed environmental sustainability,
the Way creativity, diversity, cultural rights and respect
Case Studies for heritage. Now, almost 50 years on, we
remain committed to these ideals and values.
July 2019 – June 2022 They are perfectly encapsulated in the Global
Action Plan Goals. These goals can only be achieved through
Relationships global action.
Respect You can fnd out more about what we have done
Opportunities and plan to do, together with our partners, in
our most recent Accessibility, Reconciliation
Governance
and Environment Action Plans.
Aligning to the Global Goals
Through this alignment with the Global Goals,
the Opera House’s Reconciliation Action Plan
supports global eforts to promote cultural
awareness, equality and opportunity for all.
To see how the RAP aligns to the Global Goals,
go to page 49.
Previous 12 NextNAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are
Our RAP
The RAP Working Group
The Global Goals
Highlights from our
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Dancer Beau Dean Riley Smith on the Podium for
Bangarra: 30 years of sixty fve thousand, celebrating Previous 13 Next
the 30th anniversary of Bangarra Dance Theatre in 2019.
Photo by Daniel Boud.Highlights from
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Our RAP Journey
Message from the CEO of 2011 2012 2013
Reconciliation Australia • First performing arts organisation in • Launch of the second RAP 2012-13. • Delivery of Teaching Indigenous
Our Reconciliation Vision Australia to launch a RAP. • Rhoda Roberts AO appointed as Head of Perspectives workshop for teachers.
Who We Are • Message Sticks expands from a flm festival Indigenous Programming. • The Opera House partners with Bangarra
to a multi-arts festival curated by Rhoda • First Nations Work Experience program as the Registered Training Organisation to
Our RAP
Roberts AO. commences. oversee two First Nations traineeships with
The RAP Working Group • A First Nations representative is appointed Bangarra.
• First Nations musician Thelma Plum wins the
The Global Goals to the Conservation Council. Opera House-sponsored Deadly Award for a • Launched our frst 3-year Stretch RAP for
Highlights from our • Commencement of the First Nations Internship First Nations performing artist, earning the 2014-16.
RAP Journey Program (formerly the Indigenous Schools opportunity to record an album in the Opera
What We Learnt Along Based Apprenticeships/Traineeships Program). House’s recording studio.
the Way • Partnership with Indigenous Literacy
Case Studies Foundation for Indigenous Literacy Day
to raise awareness and funds to support
July 2019 – June 2022 literacy for First Nations children in rural
Action Plan and remote Australia.
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Launch of frst RAP 2011. Rhoda Roberts AO. Message Sticks 2013.
Photo by Anna Kucera. Photo by Prudence Upton.
Previous 14 NextNAVIGATION 2014 2015 2016
• Bangarra celebrates its 25th anniversary and • Launched in 2015 on the Western Broadwalk • Songlines lights up the Opera House sails for
Acknowledgement 10th year in residence at the Opera House as part of Homeground festival, Dance Vivid Sydney, curated by Rhoda Roberts AO.
Uluru Statement from with a free performance on the Forecourt Rites is Australia’s national First Nations • Launch of a new e-learning module to
the Heart and photography exhibition in the Opera dance competition. A detailed case study is increase staf understanding of First Nations
Message from the CEO House’s Western Foyer. provided on page 23. cultures and history and how they are
• Launch of the annual Careers Day for • The Opera House wins a Green Globe Award celebrated at the Opera House.
Message from the CEO of
Reconciliation Australia Aboriginal and Torres Strait Islander high for Social Sustainability through its RAP and • Deadly Voices from the House launched
school students. Access Strategic Plan. in a podcast format.
Our Reconciliation Vision
• Redfern Talks Back presented in partnership • A welcome plinth was installed at the • Homeground opening ceremony live-
Who We Are with the National Centre for Indigenous entrance to the site as the frst point of streamed on Facebook through the Opera
Our RAP Excellence. contact. It includes wayfnding, building House’s Broadcast Studio, reaching more
• With support from the Australia Council for information, information about the site’s than 214,000 people.
The RAP Working Group
the Arts, Creative Scotland and Creative history and, most importantly, an audio • Portside Sydney teams up with Australia’s
The Global Goals New Zealand, the Opera House partners and written Acknowledgement to Country only hatted Indigenous chef, Clayton
Highlights from our with Active Events (Scotland) and Taranaki spoken by Rhoda Roberts AO. Donovan, to create bespoke food and
RAP Journey Arts Festival (New Zealand) to present the beverage oferings using native ingredients
What We Learnt Along Tri Nations Boomerang Concert, a unique and favours for Homeground.
the Way collaboration of Australian, Maori and
• Staf volunteering program introduced for
Celtic artists.
Case Studies Homeground.
• Launch of Guwanyi Walama, an interactive
July 2019 – June 2022 digital tour of the Aboriginal history of the
Action Plan
Opera House site.
Relationships • Launch of Homeground, an annual free
Respect outdoor festival celebrating First Nations
Opportunities music, dance and culture.
• AMP Capital joins as Sponsor of the Opera
Governance
House and becomes Event Partner for
Aligning to the Global Goals Homeground/Dance Rites 2014-20.
• Launch of Deadly Voices from the House,
a weekly national radio program through
National Indigenous Radio Service (NIRS)
and Community Broadcasting Association
(CBA).
Songlines for Vivid Sydney 2016. Artwork by Donny Woolagoodja.
Photo by Daniel Boud.
Previous 15 NextNAVIGATION 2017 2018 2019
• Badu Gili, a daily lighting of the Opera • A suite of audio recordings of a Welcome • EnergyAustralia renews as Major Partner of
Acknowledgement House’s eastern Bennelong sail with First to Country from male and female local First the Opera House and becomes an Event
Uluru Statement from Nations art, launched on the eve of NAIDOC Nations artists and community leaders was Partner for Dance Rites 2019.
the Heart Week. A detailed case study is provided on prepared in 2018 and 2019 to play before EnergyAustralia’s support enables seven
Message from the CEO page 21. performances at the Opera House. Opera House staff members to attend
• Launch of award-winning Conservation • Acknowledgement of Country added to Garma Festival of Traditional Cultures to
Message from the CEO of deepen their understanding of First Nations
Reconciliation Australia Management Plan 4th Edition, which Opera House staf email signature.
includes provisions for greater recognition cultures and build community relationships.
• Launch of the inaugural Reconciliation
Our Reconciliation Vision of our First Nations heritage. A detailed case study is provided on page 20.
Awards to recognise the outstanding
Who We Are • Westpac becomes Major Partner of contribution of Opera House staf towards • The Yallamundi Rooms open, the first new
Our RAP the Opera House and Event Partner reconciliation. venue created inside the Opera House since
for Homeground/Dance Rites 2017–19. the refurbishment of Utzon Room in 2004.
The RAP Working Group • First Nations alumni from the work
The name Yallamundi means “storyteller” in
experience and internships programs
The Global Goals the local Sydney Aboriginal language.
become involved in facilitating new
Highlights from our programs, sharing their knowledge and • In celebration of the 2019 International Year
RAP Journey experiences at the Opera House and of Indigenous Languages, the Opera House
mentoring new students. A detailed case hosted a reading by international jazz
What We Learnt Along
the Way study is provided on page 22. musician and UNESCO Goodwill
Ambassador for Intercultural Dialogue
Case Studies Herbie Hancock and author, Binjari woman
July 2019 – June 2022 Karen Manbullo. The pair read Manbullo’s
Action Plan work Moli det Bigibigi in both Kriol and
Relationships English to an audience of young musicians.
Respect • Bangarra celebrated its 30th anniversary
and its 15th year in residence at the Opera
Opportunities House with the presentation of the highly
Governance successful 30 Years of Sixty Five Thousand.
Aligning to the Global Goals
Guwanyi Walama digital education program.
Photo by Yaya Stempler.
Previous 16 NextNAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are
Our RAP
The RAP Working Group
The Global Goals
Highlights from our
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 17 Next
Radical Son performs as part of the AirBnb contemporary
music series 2018. Photo by Prudence Upton.What We Learnt
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Along the Way
Message from the CEO of
Reconciliation Australia Recruitment and retention Metrics Consideration of the operating environment
The Opera House is committed to increasing Appropriate metrics and systems to capture and This RAP takes place during a period of renewal
Our Reconciliation Vision
the number of First Nations staf employed record data are required to create a benchmark at the Opera House with the Concert Hall, its
Who We Are at the Opera House. Equally as important is a from which we can design and measure the largest venue, closing for up to two years to
Our RAP strong focus on retaining First Nations staf success of reconciliation programs. This undertake capital works. This RAP has been
and providing a culturally safe environment. includes procurement, programming, audience developed with careful consideration of the
The RAP Working Group
This includes establishing a First Nations staf and website data as well as relevant information operational context within which it will be
The Global Goals network, where staf can meet, socialise, share about Opera House staf and the organisations implemented.
Highlights from our experiences and gain peer support and mentoring. we work with.
RAP Journey The First Nations staf network can also discuss
and provide advice on First Nations projects. Collaboration
What We Learnt Along
the Way Nurturing existing and establishing new
Cultural competence training partnerships with First Nations communities,
Case Studies organisations and individuals is crucial. First
The Opera House’s cultural competence
July 2019 – June 2022 training programs provide a strong platform Nations people should be involved in the design
Action Plan for organisational development. As the volume of all projects. Identifying ways to collaborate
Relationships of First Nations projects and material increases, and consult with our local community and
opportunities for staf to meet and discuss their embedding these practices throughout the
Respect organisation continues to be a focus for the
experiences and fndings are important steps
Opportunities in our organisation’s cultural journey. Opera House.
Governance
Procurement Regular review of commitments
Aligning to the Global Goals The most successful projects are those that
A targeted, multi-layered approach to increasing
the Opera House’s spend with First Nations are aligned with organisational priorities,
companies is required, including community commitments and objectives.
advice and supporting resources.
Previous 18 NextNAVIGATION
Case Studies
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are Garma Festival
Our RAP Badu Gili
The RAP Working Group First Nations Paid Internship
Program
The Global Goals
Dance Rites
Highlights from our
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 19 NextGarma
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Festival
Message from the CEO of “My biggest lesson was knowing that as a Seven Opera House staf members attended contemporary Yolgnu cultures and the continuing
Reconciliation Australia young First Nations and Sri Lankan person, Garma Festival 2019, Australia’s leading issues and barriers to social inclusion still faced
Our Reconciliation Vision I have the capability and strong passion to Indigenous cultural exchange event in North by the Australian First Nations community.
bring all our mob together and inspire our East Arnhem Land. Established by the Yothu For the First Nations staf who attended the
Who We Are next generation of storytellers by sharing my Yindi Foundation, each year up to 3,000 people festival, Head of First Nations Programming
Our RAP story.” from across the globe gather to experience Rhoda Roberts AO, Creative Studio Trafc
The RAP Working Group and learn more about the Yolgnu cultures. Manager Jess Beck, and Staging Mechanist
Tristan Field, Staging Mechanist and Work The group spent the long weekend at Gulkula, and Work Experience Facilitator Tristan Field,
The Global Goals Experience Facilitator a traditional ceremonial meeting ground near this was an opportunity to connect with the
Highlights from our the remote township of Nhulunbuy. Through the Yolgnu community and for Jess and Tristan
RAP Journey a rich program of events, the festival provides – fnd their place as next generation of First
What We Learnt Along an opportunity for First Nations and non-First Nations leaders.
the Way Nations people to come together to learn more The trip was facilitated through the Opera
Case Studies about Yolgnu cultures and history, build closer House’s partnership with EnergyAustralia.
relationships with the local Yolngu community We will continue to work with our partners to
July 2019 – June 2022 and address continuing inequalities facing the
Action Plan enable our RAP initiatives, striving to deepen our
broader Australian First Nations community. awareness of First Nations cultures and connect
Relationships Many of the Opera House’s programs are about with both local and national First Nations
Respect bringing First Nations people to the Opera communities.
Opportunities House site, whether online or in person. This
opportunity was a fresh approach to provide
Governance staf with an understanding of First Nation
Aligning to the Global Goals cultures with a contemporary lens.
For the four non-First Nations staf, including
CEO Louise Herron and Director of Programming
Fiona Winning, attending the festival was an
opportunity to increase their awareness of
Opera House staf Rhoda Roberts, Louse Herron, Jess Beck and
Tristan Field at Garma Festival 2019. Photo by Adam Bostock.
Previous 20 NextBadu Gili
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of “Badu Gili 2018 once again re-imagines the On the eve of NAIDOC Week 2017, the Opera The 2017 instalment of Badu Gili featured
Reconciliation Australia diverse markings, sand ceremonies and House launched Badu Gili – ‘water light’ in the fve eminent First Nations artists from across
Our Reconciliation Vision symbols that guide us in the lore of country, language of the site’s Traditional Custodians, the Australia and the Torres Strait Islands, Jenuarrie
sea and sky. Today’s technologies give new Gadigal. This free experience lights the eastern (Judith Warrie), Frances Belle Parker, Alick Tipoti
Who We Are relevance and visibility to our ancient culture, Bennelong sails with a seven-minute animation and the late Lin Onus and Minnie Pwerle. The
Our RAP allowing the world to understand and witness every evening to celebrate the rich history and content for Badu Gili was refreshed in 2018,
The RAP Working Group its power.” contemporary vibrancy of Australia’s First with the second piece featuring the works of
Rhoda Roberts AO, Head of First Nations Nations cultures. Djambawa Marawili AM, Mervyn Rubuntja,
The Global Goals Mabel Juli, Patricia Ansell Dodds, Penny Evans,
Programming, Sydney Opera House Badu Gili builds on Vivid Sydney’s 2016
Highlights from our and Aiona Tala Gaidan.
Lighting of the Sails, Songlines, in which six
RAP Journey
“There’s no greater canvas in Australia or even contemporary First Nations artists from around More than 325,000 visitors have experienced
What We Learnt Along globally than the Sydney Opera House. It’s Australia interpreted the ancient dreaming Badu Gili on site and more than 1.7 million
the Way really the pinnacle of my career.” tracks that weave through our landscapes. people have viewed video content of the
Case Studies Judith (Jenuarrie) Warrie, Badu Gili 2017 artist project online.
The free experience is designed to deepen
July 2019 – June 2022 engagement with First Nations cultures, stories, As Badu Gili enters its third year in July 2019,
Action Plan and history for the almost 11 million people who it continues to be incredibly popular with
Relationships visit the Opera House every year from around both local and international visitors. To further
the world. Through livestream technologies, the increase interest and deepen engagement, Badu
Respect
Opera House has been able to further extend Gili nightly showings will increase from two to
Opportunities the reach of this project online. four and will, at select times throughout the
Governance year, feature a live performance element
Curated by Opera House Head of First Nations
Aligning to the Global Goals Programming Rhoda Roberts AO, in consultation Badu Gili is enabled by the Opera House, its
with a Cultural Advisory Panel, Badu Gili was Idealist donors and the Australia Council for
animated in collaboration with creative agency the Arts.
Yakkazoo and features an accompanying original
soundscape by Damian Robinson.
Badu Gili 2018. Artist: Mabel Juli.
Photo by Daniel Boud.
Previous 21 NextNAVIGATION First Nations Paid
Acknowledgement
Uluru Statement from
the Heart
Internship Program
Message from the CEO
Message from the CEO of “The internships have not only given us In 2013, Georgia and Rachel Durmush, twin young participants through their experience by
Reconciliation Australia confdence in social settings, but the Wailwan women from the Gomeroi Nation in sharing their own experiences and tips. They
Our Reconciliation Vision confdence to speak up in corporate Warren, were among the frst to take part in demonstrated the type of opportunities open
environments, including the communication the Opera House’s First Nations paid internship to the young people who come through the
Who We Are skills to start conservations with patrons. program. The program is ofered as part of the Opera House’s career pathway programs.
Our RAP It taught us that if you want something, Opera House’s commitment to increasing the While continuing to work in their Front of House
The RAP Working Group you need to work hard and juggle life number of First Nations staf and providing an roles at the Opera House and participating
commitments to achieve it.” access point to a career in the arts. in the RAP Working Group, Georgia recently
The Global Goals
Rachel Durmush, Front of House Attendant The internship, which is available to Higher completed her university studies in sociology,
Highlights from our School Certifcate students in partnership with and is now undertaking a PhD. Rachel is
RAP Journey
Gawura at St Andrew’s Cathedral School and St continuing her law studies while working with
What We Learnt Along Scholastica College, comprises 90 hours of paid First Nations-owned law frm Terri Janke and
the Way training in the Opera House’s Ticketing and Front Company in her holidays and spare time.
Case Studies of House teams.
July 2019 – June 2022 Working in the Ticketing team, Rachel and
Action Plan Georgia learned valuable skills, including use “Over the fv e years it has made us proud to
Relationships of the ticketing database system and frst-class see the increase of work experience programs
customer service. In 2014, Rachel and Georgia (at the Opera House), along with art projects
Respect were ofered jobs as attendants (theatre ushers) like Badu Gili, the beautiful light display on
Opportunities in the Front of House team. There, Georgia and the sails and performances such
Governance Rachel found their home. They felt supported by as Dance Rites. It excites us when visitors at
Opera House staf, often rostered on together, the Opera House approach staf asking wher e
Aligning to the Global Goals attending opposite theatre doors, and, when they can see Badu Gili, taking an interest and
doing the late shift, fnishing at the same time wanting to connect with our First Nations
so their father could pick them up. culture.”
In 2018, Rachel and Georgia became mentors Georgia Durmush, Front of House Attendant
for the Opera House’s First Nations Work
Rachel and Georgia share their experiences at a community
stakeholder event 2018. Photo by Daniel Boud. Experience program for school-aged students.
As mentors, Rachel and Georgia guided the
Previous 22 NextDance Rites
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
“Two months ago Woorabinda was a
Message from the CEO of town in crisis.
Reconciliation Australia
There were daily break-ins, reports of
Our Reconciliation Vision vandalism and community concerns over
Who We Are a failure to address the real problems with
Our RAP children instead on a roundabout through
the justice system.
The RAP Working Group
Now the town is making national headlines,
The Global Goals but this time it’s for the right reason as they
Highlights from our celebrate an enormous cultural achievement.
RAP Journey Following a crisis meeting in October, the
What We Learnt Along community decided bringing culture back to
the Way the daily lives of Woorabinda’s young was the
way to combat the growing crime issues.”
Case Studies
July 2019 – June 2022 The Rockhampton Bulletin
Action Plan (Kulgoodah Dancers, 2017 competition winners)
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Kulgoodah Dancers at Homeground 2017.
Photo by Daniel Boud.
Previous 23 NextNAVIGATION Overview Digital engagement
Acknowledgement Dance Rites, Australia’s hallmark First In 2018, a microsite on the Opera House website
Nations dance competition, provides an was created with an audio-visual guide to Dance
Uluru Statement from intergenerational exchange of knowledge Rites, providing a new way for audiences to
the Heart and aims to safeguard and revitalise cultural learn more about First Nations cultures and
Message from the CEO practices – language, dance, skin markings, practices and access information about each
Message from the CEO of songlines, carvings, and instruments – to ensure of the registered teams competing.
Reconciliation Australia they are shared from one generation to the next. Digital engagement with Dance Rites generated
It also highlights the diversity and continued
Our Reconciliation Vision 141,830 views and achieved a social media reach
cultural practices of Australia’s First Peoples of over 1.34 million. The competition fnals were
Who We Are
Launched as a pilot in 2015, it has now grown to live-streamed on the Opera House website.
Our RAP a multi-faceted engagement onsite and online,
with a volunteer program for staf, donors and Volunteer program
The RAP Working Group
partner organisations. In celebration of its fourth To extend the cultural engagement of Dance
The Global Goals
year, for the frst time, Dance Rites was held as a Rites, Opera House staf, donors and corporate
Highlights from our stand-alone event on the Opera House Forecourt partners were ofered the opportunity to
RAP Journey on the weekend of 24 and 25 November 2018. volunteer their time to work on the festival
What We Learnt Along More than 8,000 people attended across the as artist liaisons with the competing dance
the Way two days of heats and fnals, interspersed with groups. Forty-two volunteers worked on the
Case Studies performances by professional groups. two-day festival. In addition to Opera House
The long-term plan for Dance Rites focuses staf, volunteers included staf from Cleanaway,
July 2019 – June 2022
on youth empowerment, community cultural Westpac, BT Financial and other fnancial
Action Plan
knowledge and increased confdence through institutions and philanthropists. Dance Rites
Relationships volunteers gained the opportunity to support
custodial leadership at a grass roots and local
Respect level. Dance Rites provides a space for Australia’s our First Nations community and culture,
First Nations peoples to host, engage and share and to absorb the signifcance of the event.
Opportunities
knowledge with international First Nations The volunteers were tasked with registration,
Governance including checking in artists and providing wrist
communities that are invited to perform at
Aligning to the Global Goals Dance Rites. bands, assisting the competing and professional
dance groups behind the scenes, artist liaison
Dance Rites has been enabled by the Opera and running the catering tent for artists.
House, its annual donors, and ARROW
collective, and by Opera House Partners
AMP Capital, EnergyAustralia, and Westpac.
Previous 24 NextNAVIGATION
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are
Our RAP
The RAP Working Group
The Global Goals
Highlights from our
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 25 Next
Djirri Djirri group at Dance Rites 2018.
Photo by Anna KuceraNAVIGATION
July 2019 – June 2022
Acknowledgement
Uluru Statement from
the Heart
Message from the CEO
Action Plan
Message from the CEO of
Reconciliation Australia
Our Reconciliation Vision
Who We Are
Our RAP
Relationships
The RAP Working Group
Respect
The Global Goals
Opportunities
Highlights from our
RAP Journey Governance
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 26 NextRelationships
NAVIGATION
Acknowledgement
Uluru Statement from
the Heart The Opera House connects people through
Message from the CEO creativity, collaboration and community.
The reach and impact of these connections
Message from the CEO of
Reconciliation Australia will grow through strong, meaningful, two-way
partnerships based on trust and respect with
Our Reconciliation Vision First Nations peoples and organisations.
Who We Are
Our RAP
The RAP Working Group
The Global Goals
Highlights from our
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
Rhoda Roberts AO with Jannawi Dance Clan members at
Badu Gili Opening Night 2017. Photo by Jacquie Manning.
Previous 27 NextNAVIGATION Action Measurable Target Responsibility Timeline
Acknowledgement 1 Develop, maintain 1.1 Scope and document the appropriate mechanisms to consult and Director, People & Government June 2021
and leverage mutually work with First Nations stakeholders, particularly local communities. (RAP Working Group Chair)
Uluru Statement from benefcial r elationships Disseminate this information to staf through updated cultural
the Heart with First Nations protocols.
Australians, communities
Message from the CEO and organisations.
Message from the CEO of
Reconciliation Australia 1.2 Meet with a minimum of one local Aboriginal and Torres Strait Islander Director, People & Government (All) Annually in June
stakeholder/organisation per year, to continuously improve guiding
Our Reconciliation Vision principles for engaging with the local First Nations community.
Who We Are 1.3 Connect staf with First Nations artists and organisations with a Director, Programming Annually in June
Our RAP minimum of 20 staf volunteering each year to work on First Nations Director, People & Government
programming or with external organisations. (Head of First Nations Programming
The RAP Working Group (Manager, Human Resources)
The Global Goals
1.4 Continue the Hope community engagement project hosting local Director, Programming June 2022
Highlights from our First Nations groups from across metropolitan and western Sydney to (Head of First Nations Programming)
RAP Journey attend performances and events at the Opera House at least four times
What We Learnt Along per year.
the Way 1.5 Partner with the Indigenous Literacy Foundation to present Indigenous Director, Programming September 2019
Case Studies Literacy Day.
(Head of Children, Families &
Creative Learning)
July 2019 – June 2022
Action Plan 1.6 Establish a Memorandum of Understanding between the Opera House Director, People & Government June 2020
Relationships and the Metropolitan Local Aboriginal Land Council. (RAP Working Group Chair)
Respect 1.7 Connect the Opera House food and beverage operators with the Director, Visitor Experience December 2019
National Indigenous Culinary Institute and scope opportunities for (General Manager, Food & Beverage)
Opportunities collaboration.
Governance
1.8 Establish and maintain at least three formal two-way relationships with Director, People & Government (All) June 2022
Aligning to the Global Goals
Aboriginal and Torres Strait Islander communities or organisations
including Metro Local Aboriginal Land Council and the National
Aboriginal and Islander Skills Development Association (NAISDA).
Previous 28 NextNAVIGATION Action Measurable Target Responsibility Timeline
Acknowledgement 2 Build relationships 2.1 Develop a program of at least two National Reconciliation Week Director, People & Government Annually in May
through celebrating activities per year, including at least one cultural education event or (RAP Working Group Chair)
Uluru Statement from National Reconciliation initiative, and encourage staf, onsite operators, resident companies
the Heart Week and key stakeholders to participate.
Message from the CEO 2.2 Establish a forum for staf to post messages on a staf social network Director, Engagement & Development Annually in May
Message from the CEO of platform about what reconciliation means to them during National (Senior International Communications
Reconciliation Australia Reconciliation Week. Manager)
Our Reconciliation Vision 2.3 Circulate Reconciliation Australia’s National Reconciliation Week Director, People & Government Annually in May
resources and materials to all staf. (RAP Working Group Chair)
Who We Are
Our RAP 2.4 In addition to promoting internal National Reconciliation Week events, Director, People & Government Annually in May
disseminate information about external events happening around (RAP Working Group Chair)
The RAP Working Group Sydney that recognise and celebrate National Reconciliation Week.
The Global Goals
2.5 Register the Opera House’s National Reconciliation Week events on Director, People & Government Annually in May
Highlights from our Reconciliation Australia’s NRW website. (RAP Working Group Chair)
RAP Journey
2.6 Develop a survey for National Reconciliation Week activity attendees Director, People & Government Annually in May
What We Learnt Along to gauge level of engagement with activity and other insights. Director, Engagement & Development
the Way (RAP Working Group Chair)
(Senior Internal Communications
Case Studies Manager)
July 2019 – June 2022
Action Plan 2.7 RAP Working Group to participate in an external event for Director, Engagement & Development Annually in May
National Reconciliation Week. (Senior Internal Communications
Relationships Manager)
Respect
Opportunities
Governance
Aligning to the Global Goals
Previous 29 NextNAVIGATION Action Measurable Target Responsibility Timeline
Acknowledgement 3 Celebrate the Opera 3.1 Present an annual CEO Town Hall for all staf featuring the Opera Director, Engagement & Development Annually in July
House’s reconciliation House’s annual Reconciliation Awards to celebrate RAP achievements (Senior Internal Communications
Uluru Statement from journey through raising and engage staf in RAP activities Manager)
the Heart awareness of our RAP
internally and externally.
Message from the CEO
Message from the CEO of 3.2 Raise awareness about First Nations activities at the Opera House and Director, Engagement & Development Annually in July
the RAP on the website by: Director, People & Government
Reconciliation Australia
(General Manager, Marketing)
• Updating the Opera House’s RAP webpage annually including recent
Our Reconciliation Vision achievements; and
(RAP Working Group Chair)
Who We Are • Establishing a dedicated First Nations page on the website, regularly
updated with information about First Nations activities at the Opera
Our RAP House including programming, career pathway programs and RAP-
The RAP Working Group related projects, as well as information about the Aboriginal heritage
of the Opera House site.
The Global Goals
3.3 Uncover storytelling opportunities across First Nations programming, Director Engagement & Development Annually in June
Highlights from our activities, and experiences at the Opera House as part of an annual (Head of Corporate Communications)
RAP Journey calendar of communication initiatives. Incorporate key First Nations (Head of Public Relations)
messages into appropriate campaign activity and raise awareness (Senior Internal Communications
What We Learnt Along about the RAP and its achievements. Manager)
the Way
Case Studies 3.4 Meet with at least two organisations that have a RAP or other like- Executive Team June 2020
minded organisations, to scope opportunities to collaborate and Director, People & Government
July 2019 – June 2022 advance reconciliation, including the Opera House’s on site food
Action Plan (RAP Working Group Chair)
and beverage operators, resident companies, corporate partners
and NSW cultural institutions.
Relationships
Respect 3.5 Implement internal communications strategies to engage staf Director, People & Government June 2022
to drive reconciliation outcomes, including around National Director, Engagement & Development
Opportunities Reconciliation Week, NAIDOC Week and the Opera House’s (RAP Working Group Chair)
annual Reconciliation Awards. (Senior Internal Communications
Governance Manager)
Aligning to the Global Goals
3.6 Communicate the Opera House’s commitment to reconciliation Director, People & Government Annually in June
publically through the Opera House’s website and in social media. Director, Engagement and Development
(RAP Working Group Chair)
(General Manager, Marketing)
Previous 30 NextNAVIGATION Action Measurable Target Responsibility Timeline
Acknowledgement 4 Promote positive 4.1 Review, update and implement the Opera House’s anti-discrimination Director, People & Government June 2022
relationships between policy, including consultation with First Nations Opera House staf (Human Resources Manager)
Uluru Statement from First Nations and non- and advisors. (Senior Policy Ofcer)
the Heart First Nations staf through
anti-discrimination
Message from the CEO strategies.
Message from the CEO of
4.2 Senior staf leaders to support anti-discrimination initiatives or stances Executive Team June 2022
Reconciliation Australia
against racism through departmental meetings, all staf forums and, (Senior Leadership Team)
Our Reconciliation Vision where appropriate, at public or stakeholder events.
Who We Are 4.3 Conduct research to identify any existing and potential discrimination Director, People & Government June 2022
Our RAP including unconscious bias among staf and establish appropriate (Manager, Organisational Development
counter-measures. & Learning)
The RAP Working Group
The Global Goals 4.4 Provide education opportunities for senior leaders and managers on Director, People & Government Annually in June
the efects of racism. (Manager, Organisational
Highlights from our Development & Learning)
RAP Journey
What We Learnt Along
the Way
Case Studies
July 2019 – June 2022
Action Plan
Relationships
Respect
Opportunities
Governance
Aligning to the Global Goals
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