NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
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NCPA
2019 ANNUAL
CONVENTION
ment Model
ay
the Pharmacy P
ing
Chang
OCTOBER 26 – 29
PROGRAM GUIDE
Highlights for • Get pharmacist-provided patient care
strategies. Forward-thinking pharmacists are
JOHN KIM,
ROBINSON’S DRUG SHOP, NEW JERSEY
MEMBER 6 YEARS NCPA 2019 Annual finding innovative ways to practice in CPESN®
networks. Learn how enhanced services can
Convention reinvigorate your business.
• Get a plan. Return to your business with insights
and strategies designed to help expand your
KELLY SELBY,
COMMUNITY PHARMACY, TEXAS Community pharmacy’s future hinges on business and help you become more profitable.
MEMBER 17 YEARS changing the pharmacy payment model.
Get the critical takeaways you need to propel • Discover beneficial partnerships. An expo filled
your pharmacy forward. with HOT DEALS on products and technology to
further your business success.
• Guidance on how to THRIVE in community
pharmacy. Learn how to prevent and defend • Bring the conference home with you. No more
against PBM audits, revamp your front end, forgotten ideas. Online training and resources to
improve management of cash flow, and much assist you and your team after leaving San Diego.
more!
BEN PRASAD, • Over 22 hours of continuing education for • N
ew this year – Quick Consults LIVE! Short
ROGERS DRUG STORE, CALIFORNIA
pharmacists and technicians. 30-minute non-CE presentations to help you
MEMBER 4 YEARS
• 2
5 education sessions led by peers and discover new niches, profit opportunities, and
industry experts, designed to enhance several solutions. Each presentation is interactive and
MISTY JUARBE, aspects of your business: accounting, financial encourages discussion!
MISTY’S PHARMACY, GEORGIA
MEMBER 4 YEARS management, staff motivation and productivi-
ty optimization, marketing, and sales. • New this year – Take 5! Cash-Based Service
Edition. Six pharmacy peers will take five minutes
• L
essons from successful peers. Back by popular to tell you about a revenue-generating service
demand, Shoot the BreezeSM sessions give you the or offering that is working well. You’ll have
opportunity to hear and discuss what’s working 10 minutes to interact, ask questions, and offer
SIMPLY PUT, A BETTER
well for other pharmacy owners and their teams in suggestions. When time runs out, it’s on to the
these non-CE sharing talks. next one. You’ll love this fast-moving 90 minutes
of profit pearls.
BUYING GROUP.
Changing
the Pharmacy
PHARMACY HAS BECOME COMPLEX.
SIMPLIFY WITH CPA.
CONNECT WITH US AT BOOTH 1006 Payment Model
call 888.434.0308 visit compliantrx.com
email
2 sales@compliantrx.com NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 1
Contents Advertiser Index
Advertiser Index.................................... 2 AmerisourceBergen/Good Neighbor....................................................3
Greetings................................................. 5 Beutlich Pharmaceuticals....................................................................... 29
NCPA Passport Game........................... 6 Blister Balm.................................................................................................. 74
CPESN® Programs.......................... 7 – 9 Cardinal Health............................................................Inside Back Cover
NCPA Officers....................................... 10
NCPA Board of Directors................... 10
Compliant Pharmacy................................................Inside Front Cover
CPESN...............................................................................................................7
Everything you need to stand out
as a one-of-a-kind destination
Council of Presidents.......................... 10 EPIC................................................................................................................. 74
General Information............................. 11 Guaranteed Returns.................................................................................. 23
NCPA Member Services/ GSK.................................................................................................................. 34
Bookstore Pavilion.............................. 12
Continuing Education Credits.......... 14
IPG Natural Health..................................................................................... 98
KeySource...................................................................................................... 17
for personalized care
Expo........................................................ 15 Letco Medical.............................................................................................. 83
Thank You to Our Sponsors.............. 16 McKesson...................................................................................................... 74
Invited Guests....................................... 19 Merck............................................................................................... 26, 30, 48
Welcome to San Diego!..................... 21 PCCA...............................................................................................................20
House of Delegates Agenda............ 24 Pharma Funding......................................................................................... 74
Convention Center Floor Plans........27 Pharmacist Mutual..................................................................................... 62
Speaker Profiles................................... 31 Pioneer Rx..................................................................................................... 25
Daily Programming............................ 38 Prevagen..................................................................................................... 103
Saturday, Oct. 26................................ 39 Ranger Ready............................................................................................... 91
Sunday, Oct. 27................................... 49 SlashRx......................................................................................... Back Cover At Good Neighbor Pharmacy®, we understand
Monday, Oct. 28...................................57
Tuesday, Oct. 29................................. 63
Storey Marketing......................................................................................... 91
Surescripts.................................................................................................... 45
and respect what makes your pharmacy unique.
US Medical Funding.....................................................................................4
Trade Show White Coat Nutra........................................................................................ 91 We’ll partner with you to strengthen your defining attributes while keeping your business true
Expo Floor Plan................................... 68 to who you are. Our team of specialized experts will help you implement tailored solutions
This advertiser index is provided for the reader’s convenience and is not part of the
Comprehensive advertising contract. While every attempt is made to provide accurate information, the designed to optimize the core value centers of your pharmacy.
Exhibitor Listings................................ 70 publisher cannot be held responsible for errors or omissions.
Product Categories............................ 99
National Community Pharmacists Association
100 Daingerfield Road, Alexandria, VA 22314
703-683-8200, www.ncpanet.org
NCPA 2019 Annual Convention
In-Store Experience Marketing Managed Care Business Performance
San Diego Convention Center
Oct. 26 – 29, 2019, San Diego, CA
More information regarding the Annual Convention is available
at www.ncpanet.org/convention. To learn more about how Good Neighbor Pharmacy can help you thrive in your
The official NCPA Convention Program Guide is published by NCPA as community, email gnp@amerisourcebergen.com or visit WeAreGNP.com.
an exclusive service to Annual Convention attendees. While every effort
is made to ensure accuracy, NCPA makes no warranties, expressed
or implied, related to the information. Information contained herein is
subject to change without notice. No part of this publication may be re- Visit us at Booth #901!
produced, stored or transmitted without written permission from NCPA.
© 2019 National Community Pharmacists Association. All rights reserved.
2 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 3
Is that high adjustable SBA rate Greetings!
squeezing your pharmacy’s cash ow?
Welcome to San Diego and the NCPA 2019 Annual
Convention. I hope you’re as excited as I am about
this convention. We’re gathered with pharmacists,
exhibitors, future pharmacists, and friends in one of
the most beautiful cities in the country, to explore
our shared goal of changing the pharmacy payment
model.
Come visit us at
Booth #100 in San Diego Look through this convention program, and you’ll
see opportunities everywhere. There are speakers to
inspire you and education sessions to motivate you.
Save thousands with a low xed conventional loan! You’ll catch up with old friends and meet new ones.
You’ll hear about new ways to help your patients
We’re calling it qPM, and it will be in your inbox in the
evening every day of the convention.
live healthier lives. You’ll get tips to help you boost
7 Ways profits, cut expenses, and bring new patients to your It has been a privilege and a pleasure to serve as your
pharmacy. president in 2018-19. I’ve met so many innovative and
to Grow Your Pharmacy Listen, share, and keep an open mind. If you do, this
enthusiastic pharmacists and students that I know the
future of our profession is in the best possible hands.
Reenancing convention can transform your pharmacy. It’s easy to I want to thank my wonderful family, friends, business
Equipment stay at home and continue to do the same thing day partners, pharmacy staff, and the dedicated NCPA
Acquisition after day. But you made the decision to come to San team for all they’ve done to make this a great year.
Working Capital Diego for solutions. You’ve come to the right place
Real Estate at the right time. We’re talking about changing the Best wishes to all of you, now, and in the future. Have
Rapid Cash Advance pharmacy payment model, but more than that, we a great, productive, and fun convention. Finally, be
Start-Up are talking about ways to accomplish it. No theories sure to put next year’s convention on your calendar
here. Just real solutions you can take home and im- now. It’s Oct. 17-20, in Nashville. I’ll see you there.
plement right away.
Enjoy San Diego and have a fun and productive
This convention program guide can help you plan convention!
your days. It includes such helpful sections as con-
vention-at-a-glance, daily programming, convention
center floor plans, and a list of exhibitors and their
booth numbers. Download the free NCPA 2019
The Preferred Lending Source for the NCPA App to get the same information. And new this year: Bill Osborn, PharmD
a special convention-oriented edition of qAM. President, 2018-19
(800) 683-0608
*Conventional lending parameters vary in each state
4 loan@usmedicalfunding.com www.usmedicalfunding.com/pharmacists
NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 5
NCPA
We are pharmacists who have come together because
CPESN
GAME
we have more to offer than the current system asks of us.
We have formed a clinically integrated network to
The popular Money Machine Grab, aka the NCPA Passport Game, is back!
express our value and offer the market a different level
Meet and speak with Expo exhibitors and you could go home a winner. of patient engagement.
We are committed to documenting our care
Playing the NCPA Passport Game is easy!
1. You will receive a passport game card for Sunday and Monday at
registration. If you lose your game cards, pick up new ones at the so those we work with can tell we are different and
NCPA Registration Desk.
2. During the Expo, visit exhibitors’ booths featured on the passport game
that we truly achieve better outcomes.
cards to learn about their products and services and get your passport
stamped by them. All game cards must be completely stamped to be We are investing in ourselves to make this happen and
entered into the drawing. (Don’t forget to fill in your identification
information on the card!)
other like-minded pharmacists are welcome to join us.
3. The drawings will be held on Sunday and Monday during Expo hours.
Drop your stamped card off at the NCPA Pavilion (Booth 931) by We are ready to be paid differently and aligned with
4:55 p.m. to be entered into the Sunday drawing and 4:25 p.m. to
be entered into the Monday drawing. Two names will be picked at an enhanced role in patient care.
random. Winners have five minutes to get to the NCPA Pavilion to
participate.
4. The chosen individuals will get a chance to go into the Money
Payers who want value and clinical outcomes are
Machine and try to grab as many bills as they can in the allotted encouraged to engage with us.
time. The machine will be loaded with $5,000 in cash, so be
prepared to grab and win
We are CPESN.
Note: The NCPA Passport Game is open to owners/mangers and staff
pharmacists only. You must be present to win.
Good luck!
6 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION www.cpesn.com 7
CPESN® Networks are Growing CPESN Events
and Signing Payer Contracts
CPESN
Here at the NCPA Annual Convention, you can get all the updates on the CPESN Payer Engagement Workshop CPESN Washington Information Session
growth of CPESN® Networks. The facing page lists CPESN events being held in (Registration Required) Sunday, Oct. 27, 2 - 4 p.m.
conjunction with this year’s Convention. Join in the conversation about how Saturday, Oct. 26, 8 a.m. – noon Marriott Marquis San Diego Marina | Temecula 3
Marriott Marquis San Diego Marina | CPESN PPOK-RxSelect Information Session
the local CPESN network in your area is moving forward.
Pacific Ballroom 14-17 Sunday, Oct. 27, 2 - 4 p.m.
CPESN Business Meeting (Registration Required) Marriott Marquis San Diego Marina | Temecula 4
The CPESN team also recommends you • Ensuring Terms in Non-Dispensing Saturday, Oct. 26, 1 - 5 p.m. CPESN Networking Reception
consider attending these education sessions: Contracts Work for You Marriott Marquis San Diego Marina | Sunday, Oct. 27, 6 - 7:30 p.m.
Saturday, Oct. 26, 3 – 4:30 p.m. Pacific Ballroom 14-17 Marriott Marquis San Diego Marina |
• Adherence Optimization: Targeting CPESN Florida Information Session Pacific Ballroom 14 & 15
Strategies, Pharmacy VIPs, and Payer • Community Health Worker: The Staff Sunday, Oct. 27, 8 - 9:30 a.m. CPESN Network Facilitator Focus Session
Programs Position You Never Knew You Needed Marriott Marquis San Diego Marina | Temecula 1 Monday, Oct. 28, 8 - 9:30 a.m.
Saturday, Oct. 26, 10:15 – 11:45 a.m. Sunday, Oct. 27, 7:45 – 9:15 a.m. Pennsylvania Pharmacist Care Network Marriott Marquis San Diego Marina | Temecula 1
Information Session Academia CPESN Transformation (ACT)
• New Ways to Identify and Mitigate • Care Planning: The Key to Thriving Sunday, Oct. 27, 8 - 9:30 a.m. Pharmacy Collaborative
Adverse Drug Events and Get Paid for It and Surviving Marriott Marquis San Diego Marina | Temecula 2 Monday, Oct. 28, 8 - 9:30 a.m.
Saturday, Oct. 26, 1:15 – 2:45 p.m. Monday, Oct. 28, 7:30 – 9:15 a.m. CPESN Kansas Information Session Marriott Marquis San Diego Marina | Temecula 2
Sunday, Oct. 27, 8 - 9:30 a.m. CPESN Wisconsin Information Session
• Time is Money: Creating Time in Your • Caring for Patients on Opioids Marriott Marquis San Diego Marina | Temecula 3 Monday, Oct. 28, Noon - 2 p.m.
Current Staffing Model Tuesday, Oct. 29, 10:15 – 11:45 a.m. CPESN California Information Session Marriott Marquis San Diego Marina | Temecula 1
Saturday, Oct. 26, 1:15 – 2:45 p.m. Sunday, Oct. 27, Noon - 2 p.m. CPESN Information Session
Marriott Marquis San Diego Marina | Temecula 1 for New England Networks
CPESN New Jersey Information Session Monday, Oct. 28, Noon - 1 p.m.
Sunday, Oct. 27, Noon - 2 p.m. Marriott Marquis San Diego Marina | Temecula 2
Marriott Marquis San Diego Marina | Temecula 2 CPESN Ohio Information Session
CPESN New York Information Session Monday, Oct. 28, 2 - 4 p.m.
Sunday, Oct. 27, Noon - 2 p.m. Marriott Marquis San Diego Marina | Temecula 1
Marriott Marquis San Diego Marina | Temecula 3 CPESN Georgia Information Session
I-CPEN (Illinois) Information Session Monday, Oct. 28, 2 - 4 p.m.
Sunday, Oct. 27, Noon - 2 p.m. Marriott Marquis San Diego Marina | Temecula 2
Marriott Marquis San Diego Marina | Temecula 4 CPESN USA Board of Managers Meeting
CPESN Texas Information Session Wednesday, Oct. 30, 8 - 10 a.m.
Sunday, Oct. 27, 2 - 4 p.m. Marriott Marquis San Diego Marina |
Marriott Marquis San Diego Marina | Temecula 1 San Diego Ballroom C
CPESN Missouri Information Session
Be sure to visit the CPESN® team at the NCPA Pavilion Sunday, Oct. 27, 2 - 4 p.m.
on the Expo Floor to get involved and get your questions Marriott Marquis San Diego Marina | Temecula 2
8 answered. NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 9
Officers and Board of Directors General Information
NCPA Officers Council of Presidents Convention Location Name Badges
President – Bill Osborn, Miami, Okla. Calvin J. Anthony, Stillwater, Okla. The registration area, service desks, Please remember that you must
President-elect – Brian Caswell, Baxter Springs, Kan. Bradley J. Arthur, Oro Valley, Ariz. offices, educational offerings, NCPA wear your name badge at all
1st Vice President – Christian Tadrus, Moberly, Mo. C. Robert Blake, West Union, Ohio Expo, meetings, and most social times during convention activities.
2nd Vice President – Justin Wilson, Midwest City, Okla. Donnie R. Calhoun, Anniston, Ala. functions are located in the San Your badge is your passport to all
3rd Vice President – Michael Kim, Washington, D.C. Paul J. Dumouchel, Wellesley Hills, Mass. Diego Convention Center. You will educational sessions, exhibits, and
4th Vice President – Jonathan Marquess, Woodstock, Ga. Kenneth B. Epley, Alexandria, Va. find detailed information in this social functions. No one will be
5th Vice President – Hashim Zaibak, Milwaukee, Wis. Stephen L. Giroux, Middleport, N.Y. program for venue/meeting room admitted to any function without
Gene Graves, Little Rock, Ark. locations and times for all official an official badge. If you lose your Ground Level – Lobby AB of the
Board of Directors Robert J. Greenwood, Waterloo, Iowa convention activities. Check the badge, the fee for a replacement San Diego Convention Center.
Chairman – Michele Belcher, Grants Pass, Ore. Joseph H. Harmison, Arlington, Texas NCPA 2019 mobile app each day for will be $25.
General Information
Board member – Hugh Chancy, Hahira, Ga. Holly W. Henry, Seattle, Wash. updates and last-minute changes. House Of Delegates
Board member – Jeff Carson, San Antonio, Texas Lonnie F. Hollingsworth, Lubbock, Texas Lanyards Credentials Registration
Board member – Lea Wolsoncroft, Birmingham, Ala. James L. Martin, Austin, Texas Registration Exhibitors: Black Delegates should pre-register
Board member – Jeff Harrell, Ilwaco, Wash. W. Whitaker Moose, Mt. Pleasant, N.C. NCPA convention registration Members: Forest Green and pick up their ribbons at the
Board member – Kristen Riddle, Conway, Ark. Joseph A. Mosso, Latrobe, Pa. is located on the Ground Level Students: Orange Credentials desk in the NCPA
Immediate Past President – Dave Smith, Indiana, Pa. DeAnn M. Mullins, Lynn Haven, Fla. – Lobby AB of the San Diego NCPA Staff: Purple registration area, located on the
CEO – B. Douglas Hoey, Alexandria, Va. James R. Rankin, Highland, Ill. Convention Center. Ground Level – Lobby AB of the
Mark S. Riley, Little Rock, Ark. Media Representatives San Diego Convention Center.
William L. Scharringhausen, Park Ridge, Ill. Registration will be open during Media representatives should
John T. Sherrer, Marietta, Ga. the following hours: check in at the NCPA registration The Credentials desk will be open
H. Joe Smith, Rehobeth Beach, Del. Saturday, Oct. 26 | 7 a.m. – 8:30 p.m. area, located on the Ground Level during the following hours:
John E. Tilley, Downey, Calif. Sunday, Oct. 27 | 7 a.m. – 6 p.m. – Lobby AB of the San Diego Sunday, Oct. 27 | 1 – 3 p.m.
Tony P. Welder, Bismarck, N.D. Monday, Oct. 28 | 7 a.m. – 6 p.m. Convention Center to receive the Monday, Oct. 28 | 1 – 3 p.m.
Charles M. West, Little Rock, Ark. Tuesday, Oct. 29 | 7 a.m. – 3 p.m. required media credentials.
Lonny D. Wilson, Edmond, Okla. Shoot The Breeze™ - Returns
Opening Night Reception Again This Year!
All registered attendees will be NCPA will be offering business
able to attend the Opening Night boosting “Shoot the Breeze”
Reception on Saturday, Oct. 26 from sessions that help you dig deep
6:30 – 8:30 p.m. in the West Terrace into the who, what, where, and
of the convention center located on when questions for starting your
the upper level floor. Guests may plan for success. There are also
purchase individual tickets to the many non-CE programs that will
reception for $75 each at the NCPA cover a multitude of compelling
Registration Desk, located on the topics.
10 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 11
NCPA Mission Student Business Plan Competition, Smoking Policy
SAVE
John W. Dargavel Medal Award, Smoking during the NCPA 2019
Preceptor of the Year Award, Annual Convention is prohibited
We are dedicated to the continuing growth will do all we can to ensure the NARD Ownership Award, and indoors at all facilities.
YOUR
and prosperity of independent community ability of independent community an awards ceremony honoring
pharmacy in the United States. pharmacists to compete in a free Student Chapter of the Year, Cell Phones
and fair marketplace. Outstanding NCPA Faculty Liaison To ensure a quiet environment
We are the national pharmacy association
representing the professional and
proprietary interests of independent
community pharmacists and will vigorously
We value the right to petition
the appropriate legislative and
regulatory bodies to serve the
of the Year, and scholarship
recipients. Partners in Pharmacy:
PIP is an auxiliary organization
that supports NCPA and the NCPA
in educational sessions, all cell
phones should be turned off or
set to silent mode. Please leave
the business education area to
DATA
promote and defend those interests. needs of those we represent. Foundation. Since 1915, PIP has conduct calls. Thank you for your Complimentary Wi-Fi access
awarded scholarships to pharmacy cooperation. is available for Convention
We are committed to high-quality We will utilize our resources to students. Stop by the NCPA attendees throughout the
pharmacist care and to restoring, achieve these ends in an ethical Foundation booth (1029) and the Child Care Arrangements NCPA function space within
maintaining, and promoting the health and socially responsible manner. PIP booth (1027) in the exhibit hall Please note that NCPA does not the San Diego Convention
and well-being of the public we serve. to learn more about the foundation permit the presence of children in Center, except for the
and PIP. educational sessions or the exhibit Exhibit Hall.
We believe in the inherent virtues of the hall. In order to enter the NCPA
General Information
American free enterprise system and Sunday Worship Service Exhibit Hall, children under age 16 Network username: NCPA
A non-denominational worship must be accompanied by an adult Password: NCPA2019
service will be offered on Sunday, at all times.
Oct. 27 from 7:15 – 8:15 a.m.
in Room 4 of the San Diego To inquire about child care
Convention Center. arrangements during the NCPA
Convention, please check with
Emergencies your hotel concierge, who
NCPA Foundation/ If you, or someone you know, is can provide a list of licensed,
Partners in Pharmacy experiencing a medical emergency bonded, San Diego-area child
Celebrating more than 50 years during the NCPA 2019 Annual care services and organizations
NCPA Member Services/ will also be an NCPA Membership of service, the NCPA Foundation Convention, please dial 911 for and their contact information.
Bookstore Pavilion Central Lounge in the registration is sponsoring a number of medical assistance. To report an Advance reservations are strongly
Visit the NCPA Member Services/ area so that attendees will have activities and programs during emergency during convention recommended.
Bookstore Pavilion, located in total access to these products the convention that are designed activities, please go to the NCPA
the center of the NCPA Exhibit and services throughout the to advance independent convention registration area, Information Desk
Hall and take advantage of the convention. NCPA representatives community pharmacy and located in the Level 1 Lobby of the Convention attendees who
benefits NCPA membership has will be available to answer your recognize volunteers, students, San Diego Convention Center. have questions about sessions,
to offer. Discover how the latest questions and take orders. pharmacy school faculty, and events, hotel, registration, local
NCPA products and services can Members and non-members are pharmacists who have exhibited Lost and Found directions, etc., may ask at the
help you make your practice a encouraged to visit the NCPA exemplary leadership or have To inquire about lost items, please NCPA Information Desk, located in
greater success, take advantage of Member Central Lounge and talk made exceptional contributions check at the NCPA registration the NCPA Convention registration
convention discounts, and find out to staff, learn about NCPA, and to independent pharmacy. These desk, located in the Level 1 Lobby area on the Ground Level – Lobby
how to use the NCPA website to find out how to get more involved include the Good Neighbor of the San Diego Convention AB of the San Diego Convention
access your member profile. There in the association. Pharmacy NCPA Pruitt-Schutte Center. Center.
12 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 13
Suggestion Policy
Please share your feedback
Access online CE credit and open
new doors to free home study CE,
Step 5
Check the box next to each
Expo Location Expo Hours
Sunday, Oct. 27 | 1 – 6 p.m.
regarding your convention a complete personal CE tracking session attended; you will be 5 – 6 p.m. Reception in Exhibit Hall
experience with us by writing system, and much more on NCPA required to complete a brief The NCPA Expo is located on the Ground Level of the Monday, Oct. 28 | 11:30 a.m. – 5:30 p.m.
to the NCPA Convention Learn, or www.ncpalearn.org. online evaluation. Once you have San Diego Convention Center in Exhibit Halls A-B1. 11:30 a.m. – 1:30 p.m. Buffet Lunch
Department, 100 Daingerfield selected your sessions, click
Road, Alexandria, Va. 22314. Step 1 launch on the first selection to
Educational programming Go to the conveniently located start the evaluation process.
concerns will be addressed by NCPA CE Central. CE Central is Showcase Policy/ Things to Do in the • Innovations in Community
NCPA senior director of program located near the NCPA convention If you experience any difficulty No Suitcasing NCPA Expo Practice Poster Symposium
development, Bri Morris. registration desk on the Ground accessing the online evaluation To protect our valued • Community Pharmacy Sunday, Oct. 27 | 2:30 – 4 p.m.
Level-Lobby AB of the San Diego form, there will be NCPA exhibitors and their investment Residency Showcase Engage and support your
CE Central Convention Center. Log on to personnel on hand to assist you. in attending the NCPA 2019 Sunday, Oct. 27 | 1:15 – 3:15 p.m. colleagues who are working to
Attendees who would like to www.ncpalearn.org. Annual Convention, our rules A can’t miss event for students advance community pharmacy
submit their CE on-site may do You will only have four weeks to strictly prohibit solicitation, looking for post-graduate practice through research. Find
so at NCPA’s CE Central kiosk, Step 2 submit your online evaluation for suitcasing, or outboarding by programs in community out what worked well and lessons
located near the NCPA convention If you are already a registered the program. Your CE activity will attendees who transact business pharmacy or pharmacy learned from the experts of
registration desk on the Ground user, log in using your username be submitted to NABP for the CPE at the Convention or in NCPA teams looking to start their innovative pilot programs, student
Level-Lobby AB of the San Diego and password. If you are a NEW Monitor System immediately after Convention hotels and do NOT own residency. Network with business plans, and community
Convention Center. Instructions user, click “Login” on the top right the four-week deadline for the have exhibit booths. If any leaders and current residents pharmacy research during this
for submitting for CE are below. corner of the site. Once the new online evaluation submission of attendee is observed doing such from community pharmacy, time. All attendees are welcome
page opens to log in, you will need the program. activities, they will be asked to pharmacy ownership, and and encouraged to attend.
Continuing Education Credits to choose “Click Here” to register leave immediately. Convention association management
NCPA is accredited by to create a FREE account. Social Media management must be informed of programs nationwide. • Quick Consults - LIVE!
the Accreditation Council Join the NCPA 2019 Annual any hospitality suites, receptions, New this year in the Expo!
for Pharmacy Education Step 3 Convention conversation! Post etc., and expressed consent must Sunday, Oct. 27 | 2 – 5:45 p.m.
(ACPE) as a provider of continuing After logging in, click on NCPA your photos and/or videos to be received prior to the event. Monday, Oct. 28 | 1:30 – 5:15 p.m.
pharmacy education. The NCPA Annual Convention under Live social media and use the hashtag Please report any violations you New niches, new profits, new
2019 Annual Convention will Meetings. Click on the Launch #NCPA2019AnnualConvention. may observe to Convention ways of approaching a challenge
provide up to 22.5 contact button on the right side of the Be sure to tag NCPA management. - these short, interactive, non-CE
hours (2.25 CEUs) of continuing page. Enter your e-Profile ID and (@commpharmacy) and follow for presentations on the Expo floor
pharmacy education credit. DOB (MMDD). Submission of your the latest news and updates too! will you give you the quick consult
Additional hours can be obtained e-Profile ID and DOB is required you’ve been looking for to elevate
by participating in pre-convention in order to obtain credit for the your business! Each session is
facebook.com/commpharmacy
educational programs. Participants CE sessions you attended. If you … only 30 minutes, so you’ll have
must scan into each session and don’t have your e-Profile ID, please plenty of time to join and explore
@commpharmacy
complete an evaluation of each go to www.cpemonitor.com and … the Expo. Check out the daily
session attended to receive credit. register. programming guide for topics
linkedin.com/company/ncpa
The target audience is pharmacists … and details.
and pharmacy technicians. Step 4
@commpharmacy
Enter access code: ncpa2019 …
14 NCPA 2019 ANNUAL CONVENTION 15
Thank You
To Our Sponsors
AS OF 9/30/2019
A T A B U L A R A S A H E A L T H C A R E C O M P A N Y
16 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 1719
ns , 20
p e
n o ov. 1
3 Invited Guests
t i o N
i s tra day,
g s
Re d n e
REPRESENTATIVES FROM THE FOLLOWING
We
ORGANIZATIONS HAVE BEEN INVITED TO
ATTEND THE NCPA 2019 ANNUAL CONVENTION.
Academy of Managed Care Pharmacy Healthcare Distribution Management Association
Accreditation Council for Pharmacy Education Hematology/Oncology Pharmacy Association
American Association of Colleges of Pharmacy International Academy of Compounding Pharmacists
American Association of Pharmaceutical Scientists National Association of Chain Drug Stores
American Association of Pharmacy Technicians National Alliance of State Pharmacy Associations
American College of Apothecaries National Association of Boards of Pharmacy
American College of Clinical Pharmacy National Association of Convenience and Fuel
American Diabetes Association Retailing
American Foundation for Pharmaceutical Education National Association of Medicaid Directors
American Heart Association National Association of Specialty Pharmacies
American Medical Association National Council for Prescription Drug Programs
American Pharmacists Association The National Council on Aging
American Society for Automation in Pharmacy National Governors Association
American Society for Pharmacy Law National Grocers Association
Discover solutions to expand your American Society of Consultant Pharmacists National Pharmaceutical Association
practice while making your current American Society of Health-System Pharmacists National Pharmaceutical Council, Inc.
locations even more successful. Association for Accessible Medicines National Quality Forum
Biotechnology Industry Organization National Retail Federation
Learn new ideas for your business
Board of Pharmaceutical Specialties Neighbourhood Pharmacy Association of Canada
at one of our educational programs Chain Drug Marketing Association Inc. Personal Care Product Council
(both CE and non-CE) or our College of Psychiatric and Neurologic Pharmacists Pharmaceutical Research and Manufacturers of
intimate networking sessions with Community Pharmacy Foundation America
select companies showcasing the Consumer Healthcare Products Association United States Pharmacopeia
Family Caregiver Alliance
latest technology, services, and
Federation of Pharmacy Network
products to help you succeed. Food and Drug Law Institute
Perfect for current multi-store Food Marketing Institute
owners, or those who want to be. Grocery Manufacturers Association
Health Industry Distributors Association
www.ncpanet.org/multiplelocations
18 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 19Welcome to San Diego!
With its year-round warm climate, The city offers an abundance of
50 miles of sun-soaked coastline fun attractions for visitors of all
and world-famous attractions, ages. Boasting a citywide pop- 18 cities and towns along with
San Diego is a top tourist destina- ulation of more than 1.3 million other charismatic neighborhoods
tion. But this Southern California and more than 3 million residents and communities, such as Carlsbad,
metropolis with a laid-back vibe is county-wide, San Diego is Coronado, Del Mar, downtown San
We offer pharmacists
also home to cutting-edge busi- California’s second largest city and Diego’s Gaslamp Quarter, Point
nesses in life sciences, genomics, eighth-largest in the United States. Loma, Chula Vista, Old Town,
biotechnology, telecommunica- San Diego County is made up of La Jolla, and North Park.
a partner in the world
tions, Smart City technology,
software, electronics, and other
major innovative industries. Known
as “America’s Finest City,” San
of compounding.
Diego is famous for its miles of
white sand beaches and amazing
weather.
You’re already making a difference in patients’ lives, now let us
help you take your compounding practice to the next level.
To learn more about PCCA membership, visit us at booth #911.
Also, join us for breakfast on October 28 at 7:30 a.m. in Room 8
of 20
the San Diego Convention Center. NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 21San Diego is renowned for its
incredible climate, which is char-
acterized by warm, dry summers
and mild winters, with most of the
annual precipitation falling between
December and March. The average
temperature in late October is 70
degrees. America’s Finest City also
showcases many popular attrac-
tions for the whole family to enjoy.
Some of these include Sea World
San Diego, LEGOLAND California,
the world-famous San Diego Zoo,
the Cabrillo National Monument,
Balboa Park, several casinos, and
many historic parks and museums. athletics to professional. MLB’s
Padres take center stage as the
San Diego is home to a number of only professional team in the city.
sports teams, ranging from college The San Diego State University
Aztecs and the University of San also home to several major pro-
Diego Toreros are NCAA Division ducers of wireless cellular tech-
I schools, while the University nology, such as Qualcomm and
of California, San Diego Tritons LG Electronics. Because of UCSD
partake in the NCAA Division II and other research institutions,
athletic events. biotechnology & life science has
made a large presence in the area.
San Diego’s economy relies on There are more than 400 biotech-
military, research, manufacturing, nology companies in the region
and biotechnology. San Diego has alone. There are so many reasons
been heavily involved in military San Diego is consistently rated as
and defense since the days of one of the top vacation conven-
World War II, and it currently hosts tion and vacation destinations in
the largest naval fleet in the world. North America. Whether you are
Tourism is also a major industry. looking for a place to relax, ener-
The city annually hosts more than gize, or be entertained, San Diego
30 million visitors. San Diego is offers the perfect setting.
22 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 23Delega
NCPA House of Please
the Cre
tes:
register
at
dentials
Delegates Agenda located desk,
in the N
Conven CPA
tion reg
area, on istration
Sunday
Tuesday, Oct. 29, 2019 and Mo , Oct. 2
nday, O 7
betwee ct. 28
n1–3p
.m.
8 a.m. Call to Order Report of the Committee
NCPA President Bill Osborn on Emerging Models
Christian Tadrus, chairman
Parliamentarian Election and Installation
Kirk Overbey, PRP Report of the Committee of Newly Elected Officers
on Long-Term Care Administration of oath of office to
Invocation Jonathan Marquess, chairman new officers by Immediate Past
Hugh Chancy President David Smith
Report of the Committee
Report of the NCPA on National Legislation and Introduction of New 5th
Foundation Government Affairs Vice President
Jerry Shapiro, president Justin Wilson, chairman To be announced
Report of the NCPA Board Report of the Committee Remarks of New Vice
of Directors on State Legislation President
Michele Belcher, chairman Hashim Zaibak, chairman To be announced
Report of the Committee Report of the Committee Introduction of 2019-2020
on Credentials on Technology President
William Scharringhausen, chairman Michael Kim, chairman Sahag Boyajian
New Business
Report of the Committee
on Compounding Report of the Committee
Acceptance Address
Brian Caswell
2 3 4 5
Kristen Riddle, chairman on Resolutions
Stephen Giroux, chairman Special Announcements
Adjournment
Report of the Committee Concluding the NCPA 121th
on Nominations Annual Convention & Expo
Joseph Harmison, chairman
Please refer to page 64 in the
Daily Programming listing for
full CE information and learning
objectives for the House of
Delegates.
24 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 25NCPA 2019 ANNUAL San Diego Convention Center
CONVENTION & EXPO UPPER LEVEL
Business Education Sessions
General Sessions
Product Theaters
Lunch & Learns
Visit the Merck Exhibit Booth #501 Shoot The Breeze Sessions
Opening Night Reception
for Information About Merck Product Theaters First Timers Reception
The Burden of Pneumococcal Disease and
Risk Management in Adults with Diabetes
Saturday, October 26, 2019
Noon | 7AB Ballroom
MEZZANINE LEVEL
Adults and HPV: Committee Meetings | Room 13
Do You Know the Facts?
Monday, October 28, 2019
11:30 AM | 11AB Ballroom
GROUND LEVEL
GENDER
EXPO
INCLUSIVE
RESTROOM
(coming soon)
NCPA Registration
NURSING
LOUNGE CE Central
PAC/LDF Booth
Copyright © 2019 Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc.
26
All rights reserved. US-PNX-00711 09/19 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 27Fax: +1 619-234-8678
333 West Harbor Drive
San Diego, California 92101 USA Toll-free: +1 800-228-9290
Sales: +1 619-234-1500 ext= 6300
Marriott Marquis San Diego Marina STOP BY BOOTH #912 FOR MORE INFORMATION
9/23/2019 San Diego Convention Hotel - Conferences | Marriott Marquis San Diego Marina
FIRST FLOOR (Ground Level)
CPESN® Events
NORTH
TOWER
SOUTH
TOWER
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• MEDCOAT covers pills and capsules with a coating
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the bad taste of any medicine. It’s sugar free and has no
artificial flavors or colors added. This coating stimulates EFFICACY
• Pills and capsules are covered in a slippery coating
saliva production aiding in the swallowing process. The
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making it easy to swallow them.
special coating applicator is easy to use and can work on • Perfect for coating pills with sharp edges or ones that
have been halved or quartered.
any size shaped pill or capsule. MEDCOAT alleviates the
SECOND FLOOR (Lobby Level) • The special coating applicator is easy to use and can
Pre-convention Workshops need of crushing tablets or adding flavoring which can work on any size and shape of pill or capsule.
Student Pharmacist Programming NORTH
TOWER alter medicines efficacy. • Alleviates the need of crushing pills or adding flavoring
NCPA Closing Night Party SOUTH which can alter medicines efficacy.
Phone: +1 619-234-1500 TOWER
Marriott Marquis San Diego Marina • MEDCOAT dissolves in 47 seconds once swallowed.
Foundation Meetings Fax: +1 619-234-8678
333 West Harbor Drive
San Diego, California 92101 USA Toll-free: +1 800-228-9290
Sales: +1 619-234-1500 ext= 6300
SAFETY
• Contains only food ingredients that are not known to
interact with drugs.
• No known contraindications with any drugs.
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will allow many patients to take the pill without the
needing to do this first.
ADDED BENEFITS
THIRD FLOOR (SouthTower)
• Helps patients take the right dose of their prescribed
SOUTH Pre-convention Workshops
TOWER medications by alleviating the need to crush or cut pills.
• Encourages patients to complete their prescribed and
non-prescribed medicine regimens.
Ordering Information
• One MEDCOAT applicator can coat up to three pills
Item Number Product depending on the size.
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1018515 Strawberry Flavor medication rather than the liquid form, which is often
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Call us today to place your order or for a free sample at 1-888-832-0322,
28 NCPA 2019 ANNUAL CONVENTION M-F: 8:00 a.m. – 4:30 p.m. ET.
#NCPA2019ANNUALCONVENTION www.medcoatusa.com. 29
MCA 849 0819BBusiness Education Katherine I. Funk,
Washington, D.C.
Speaker Profiles
co-managing partner,
Lewis Brisbois
Bisgaard & Smith.
Katie has more than 25 years of
experience successfully navigating
antitrust and business issues on
behalf of her clients. Katie works with
Amina Abubakar, opioid workflow at Shaver Pharmacy health care clients on the formation
PharmD, AAHIVP, & Compounding Center and is direct- and operation of clinically integrated
owner, RxClinic ly embedded in the clinical workflows networks, the buying and selling of
Pharmacy, Charlotte, of the pharmacy. provider practices, and other health
N.C. Amina is a leader care system transactions.
in community pharmacy, always find- Kathy Campbell,
ing a way to implement new services PharmD, owner, Lorri Gebo-Shaver,
into her business and advance the Medicap Pharmacy. PharmD, owner,
profession. She has cracked the code Developing a private Shaver Pharmacy
and is operating a successful pharma- label in her single- & Compounding
cogenomics program. Amina is an ad- pharmacist practice allows Kathy Center. In her role
vocate in this space and was recently to ensure that when she works with as CPESN Idaho luminary, Lorri has
invited to the White House Office patients to achieve optimal health, worked to create awareness and
of Science and Technology Policy they can walk out of store with her forge opportunities with ACOs,
Explore
and to the FDA to discuss the role of reliable, quality product and keep hospitals, health plans, and Medicaid.
pharmacists in pharmacogenomics. coming back for more. Kathy’s She is a leader in her state with the
expansion into private label prod- adoption of eCare plan documenta-
Steve Adkins, PharmD, ucts has allowed her to improve her tion into workflow, especially when
owner, Health Park patients’ health and the pharmacy’s applied to pharmacist-led opioid
our booth
Pharmacy. Steve has supplement profits. education for patients.
grown his packaging
program to well over A.J. Day, PharmD, Arthur Greeno,
1,000 patients by working with home clinical pharmacist Chick-fil-A owner
health agencies, discharge nurses, and vice president and operator.
to learn more.
and social workers from nursing of clinical services, Arthur is the owner
facilities. PCCA. A.J.’s practice and operator of two
focus areas include veterinary Chick-fil-A restaurants in Tulsa, Okla.,
Caitie Brown, PharmD, compounding, aseptic compounding, an Amazon best-selling author, a
PGY-1 resident, pain management, compounding mentor, and a coach. Chick-fil-A
Shaver Pharmacy technique, and regulatory affairs. believes customer service means
Speaker Profiles
& Compounding A.J. serves on the IACP Board of “to serve,” and Arthur trains his team
Center. Directors and the National Community to do just that. Teaching his team
Caitie is a graduate of Samford Uni- Pharmacists Association Compound- and others about how to honor their
versity McWhorter School of Pharma- ing Committee. guests is an integral part of his busi-
cy, is currently completing a PGY-1 ness model. Arthur speaks across the
community-based residency at Idaho nation about his story of leadership,
State University, and is the network marketing, and overcoming odds
liaison for CPESN-ID. She is conduct- throughout life.
ing a research project on the current
30 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 31
Copyright © 2019 Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc.
All rights reserved. US-SIV-00319 07/19 sivextro.comNATIONAL COMMUNITY PHARMACISTS ASSOCIATION FOUNDATION
V oth
B
Melody L. Hartzler, Richard Logan, Jr., maintaining a health care practice
is
o
it #
PharmD, BCACP, PharmD, co-owner, where patients receive excellent care.
us 10
BC-ADM, family L&S Pharmacy. Because Carrie has seen the long
at 29
medicine clinical Richard and his son, term impacts on her clients of poorly
pharmacist and Tripp, have worked to negotiated contracts and other
associate professor of pharmacy train their technician staff members business arrangements, she is able
practice, Cedarville Pharmacy. as community health workers and to offer clients a proactive approach
Melody’s primary practice interests utilize these individuals as an to managing the business side of a
are diabetes, pulmonology, and extension of their pharmacy to health care practice.
integrative/functional medicine. improve care coordination and save
She has developed an integrative patient lives. Jesica Mills, PharmD,
medicine service in her clinical MBA, owner,
practice in family medicine and has Mark McCurdy, RPh, Owensboro
a blog focused on incorporating this owner, Mark’s Family Pharmacy
approach into chronic disease state Pharmacy. Mark is a and Wellness.
management. Melody also uses her luminary of CPESN Determined to help a sick loved
blog, PharmToTable.Life, as a plat- Nebraska and one of one who had exhausted traditional
form to educate patients and health the leaders in the nation for submit- treatment options, Jesica learned
care providers about this practice. ting care plans. The Mark’s Pharmacy everything she could from her state
team believes quality care means board of pharmacy, department of
Dylan Herr, quality more than just prompt filling of pre- agriculture, and local growers on how
assurance and scriptions. This dedication to quality to provide safe hemp products to
regulatory affairs and patient care has led to care of- her patients. She is adamant about
manager, Eagle
Analytics. Dylan
oversees Eagle’s Quality Assurance
ferings and services that have helped
establish Mark’s Pharmacy as a leader
in pharmacy patient care.
stocking high-quality products and
educating patients on hemp-based
products.
Help Your Fellow Pharmacist
and Quality Control functions of
Eagle’s operations and is a regulatory Carrie Meigs, partner, Steve Moore, PharmD,
The NCPA Foundation continues to assist independent
consultant to 503A compounding Lewis Brisbois owner, Condo
community pharmacies across the nation damaged by tornadoes,
pharmacies. Dylan has led pharmacies Bisgaard & Smith. Pharmacy. Steve
through NABP, BOP, and FDA Carrie is a health never misses an op- flooding, and destructive storms thanks to donations to the
inspections and helped them achieve care attorney with portunity to share how Disaster Relief Fund.
ACHC and PCAB accreditation. over 20 years of experience rep- abusive PBM practices are impacting
resenting health care providers in patient lives and his business with his Be sure to download the Disaster Preparedness Checklist on the
Calvin H. Knowlton, the issues that matter to them. In community, legislatures, and press.
disaster relief page of www.ncpafoundation.org, where you’ll find
BScPharm, MDiv, her practice, she has developed an He has been quoted in local media,
useful tips to help you reduce the consequences of an unexpected
PhD, CEO, chairman, approach that allows her to advise industry publications, and also in the
and founder, Tabula health care providers with respect New York Times. event.
Rasa HealthCare. to the legal, regulatory, and business
Speaker Profiles
One of Calvin’s companies, CareKensis, considerations that they face in their Through donor support, the NCPA Foundation preserves the
is the first national PACE medication practices, all with an understanding
legacy of independent community pharmacy through scholarships
risk mitigation company. Calvin has of the importance of building and
authored and co-authored textbooks, to pharmacy students, research and programs to improve the
chapters, and articles focused on the success of independent pharmacy, community pharmacy-based
role and responsibility of pharmacists health awareness programs, and aid to community pharmacy
in the outcomes of patient-centered
owners for their recovery in the event of disaster, illness, or other
medication care.
adverse circumstances.
Visit www.ncpafoundation.org to give your tax deductible
32 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION
Follow us on Twitter @NcpaF donation. 33Shanna O’Connor, Karla L. Palmer, Dared Price, PharmD,
IMPLEMENTING
PharmD, assistant director, Hyman, co-owner, Graves
professor, College Phelps & McNamara. Drug Stores. After
SHINGRIX
of Pharmacy at Idaho With 27 years of seeing the business
State University. experience as a litigator, impact of a med sync
NOW PLAYING
Shanna is on the faculty at Idaho Karla is an expert on DEA and FDA program with 900 patients, Dared
State University College of Pharmacy enforcement and litigation matters. and his wife, Renee, made growing
AT A THEATER and the lead network facilitator for
CPESN-ID. She is an expert in
Palmer advises clients throughout the
supply chain – from manufacturers
their med sync program a wildly
important goal of their business, and
VERY NEAR YOU innovative non-dispensing service
development and delivery in commu-
and distributors to outsourcing
facilities, pharmacies, and doctors –
the program is still growing.
nity pharmacies, is a consultant for on a range of issues including DEA Jason Rapert,
workflow integration for community and FDA regulations and guidance, Arkansas state
Get in-depth information on pharmacists in Idaho and Alaska, and government inspections and investi- senator. Sen. Rapert
has directly cared for patients with gations, warning letters, consent was influential in
the SHINGRIX clinical profile, complex pain management concerns. decrees, and administrative and passing the first bill in
counseling patients, and more federal proceedings. the U.S. to permit state-level regula-
Richard Ost, RPh, tion of pharmacy benefit managers
HOSTED BY: owner, Philadelphia Michelle Pattengill, by the state insurance commissioner.
Pharmacy. Richard’s certified pharmacy
Brian Tieu, PharmD He is a vocal proponent for state PBM
pharmacies have had technician/ regulation. Under his leadership as
Health Outcomes Liaison great outcomes with community health president of the National Council of
PBM audits. His pharmacies regularly worker, L&S Pharmacy. Insurance Legislators, the organiza-
TIME: receive “NO CHANGE” audit results. In the few short months of becoming tion adopted the Arkansas framework
Saturday, Richard credits his workflow, staff, a community health worker, Michelle as their PBM model legislation. To
12:00–1:00 pm and the proactive audit review pro- has addressed hundreds of inter- date, almost a quarter of the states
cess for the success. ventions using her additional skill have introduced legislation modeled
sets that have improved and saved after the NCOIL bill.
LOCATION: Eric Pachman, patient lives.
SHINGRIX president, Susan Rhodus, RPh,
Presentation Theater, 46brooklyn. Bryan Prescott, senior vice president,
Room 11AB Eric formed PharmD, MBA, contract administra-
46brooklyn to find director of business tion, Gerimed. Susan
Lunch will be served answers to his questions about the coaching, PCCA. has been a leader in
convoluted prescription drug supply Bryan works to provide the long-term care industry for more
chain and share his learnings along clients financial analysis, marketing, than 30 years and is a leading advo-
Also visit us at Booth #807 the way. Through analyzing U.S. drug and human resource expertise. Before cate for medical-at-home services.
pricing data, his company has shown joining PCCA, Bryan was PIC and
millions of dollars of misuse in the operations manager of LTC at
Medicaid programs. Pharmcare in Pearland, Texas. He is
a frequent presenter on pain,
palliative care, wound, scar, ENT, and
marketing.
Trademarks owned or licensed by GSK.
©2019 GSK or licensor.
SGXJRNA190033 September 2019
Produced in USA.
34 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 35Josh Rimany, RPh, Brittany Sanders, Lisa Schwartz, PharmD, Ollin B. Sykes, Trenton Thiede, Carlie Traylor, PharmD,
FACA, owner, PharmD, co-owner, NCPA senior director, CPA, CITP, CMA, PharmD, MBA, chief NCPA associate
Dilworth Drug and The Pharmacy at Professional Affairs. president, Sykes & operating officer, director, Strategic
Wellness Center. Wellington. After Lisa has strong Company, P.A. PAAS National®. Initiatives. During
Recognizing that his working for a big-chain professional knowl- For more than 35 years, Trent helps to ensure her previous role as
patients were heading to Amazon to pharmacy, Brittany and co-owner edge on pharmacy management is- Ollin has been helping independent the viability of independent com- director of clinical services for Chancy
buy the same vitamins he was selling, Nick Dziurkowski were convinced sues including pharmacy operations, pharmacies grow their financial munity pharmacies nationwide. His Drugs, Carlie led initiatives that re-
Josh decided to intervene by making that they could provide patients with quality measurement, patient coun- wealth. Ollin is intricately involved in company has analyzed more than sulted in a 50-percent increase in the
a label they could only get from him better medication and health-related seling, DSCSA, pharmacy automation, all aspects of the business with a con- 80,000 audits and saved members number of patients enrolled in their
– his own. Creating a private label has care at a locally-owned pharmacy, and health IT. She utilizes her unique centration in tax, business advisory over a half-billion dollars in audit medication synchronization program.
allowed Josh to create brand loyalty where they would not be restricted skills to support pharmacy owners services, and technology consulting recoupments.
and ensure that the profits from by corporate policies and be able to nationwide on a variety of business for independent pharmacies and their Travis Wolff, PharmD,
supplement sales would stay within give a superior level of service. From issues. owners. Gabe Trahan, NCPA BCACP, co-owner
his four walls. this initial concept in December 2014, senior director, of Med-World
to the grand opening in November Kala Shankle, JD, Scott W. Sykes, Store Operations Pharmacy. Travis is
Shelley Roberts, 2015, to today, this belief forms the NCPA director, Policy CPA, Sykes & and Marketing. well-read in employee
PharmD, owner, foundation of the company values at and Regulatory Company, P.A. Gabe has worked with culture, workplace change, and
Grassroots Pharmacy. The Pharmacy at Wellington. Affairs. Kala advo- Scott works directly hundreds of community pharmacies implementation. He has applied what
Opening their cates for community with pharmacy owners, of all sizes to help them improve their he has learned to successfully lead
pharmacy in 2017, Jon Schallert, pharmacies in front of federal assisting with day to day accounting image and ultimately boost front-end his team to push the envelope of
Shelley and her husband have worked destination business agencies including CMS, FDA, and and tax compliance issues. He is also profits. From conducting in-store and innovation in his pharmacy.
tirelessly to be a wellness hub for expert. Jon is the only SBA. As a widely sought out expert active in year-end payroll prepara- virtual consultations to presenting at
their community, which has included business consultant on DSCSA, Kala has spoken nationally tion, tax planning, and individual and educational workshops and writing
private-labeling products. Putting teaching businesses on DSCSA compliance. corporate tax preparation for phar- extensively on front-end retailing,
Grassroots’s name on supplements, and communities how to reinvent macy owners and businesses. Gabe has established himself as
protein powders, coffee, and even themselves into consumer desti- Paul Shelton, president, the leading expert in effective and
candles, has allowed them to provide nations. Jon speaks to thousands PharmaComplete innovative front-end design and
quality products to their patients annually on his trademarked 14-step Consulting Services. merchandising.
that they can’t get anywhere else – “Destination Business” process, which Paul is an LTC
keeping patients and profits in their he developed over the last 31 years pharmacy distribution,
store! after interviewing more than 10,000 automation, and workflow specialist
business owners in more than 500 with over 11 years of direct experi-
communities. Jon’s insight is seen ence in LTC. He has helped the phar-
in publications, such as The Wall macies that he works with grow their
Street Journal, The Washington Post, businesses by tens of thousands of Speaker Disclosures for ACPE-Accredited Business Education
and Entrepreneur magazine. He is a prescriptions per year, and hundreds The following business education speakers have no relevant financial relationship(s) with a commercial interest.
member of the International Down- of thousands of bottom line dollars. Amina Abubakar Lorri Gebo-Shaver Jesica Mills Michelle Pattengill Brittany Sanders Scott W. Sykes
town Association, the International Steve Adkins Arthur Greeno Steve Moore Dared Price Jon Schallert Trent Thiede
Caitie Brown Dylan Herr Shanna O’Connor Jason Rapert Lisa Schwartz Gabe Trahan
Economic Development Council, and Kathy Campbell Richard Logan, Jr. Richard Ost Susan Rhodus Kala Shankle Carlie Traylor
the National Main Street Network. Seth DePasquale Mark McCurdy Eric Pachman Josh Rimany Paul Shelton Travis Wolff
Katherine I. Funk Carrie Meigs Karla L. Palmer Shelley Roberts Ollin B. Sykes
The following business education speakers have real or apparent conflicts of interest. The conflict of interest has been resolved by peer review of the
slide content for each presentation.
A.J. Day: clinical pharmacist and vice president of clinical services, PCCA
Melody L. Hartzler: owner, PharmtoTable, LLC (supplement sales)
Calvin H. Knowlton: CEO, Tabula Rasa HealthCare (tech-based medication
management solutions)
Bryan Prescott: director of business coaching, PCCA
36 NCPA 2019 ANNUAL CONVENTION #NCPA2019ANNUALCONVENTION 37You can also read
