NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE

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NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
NCPA
2019 ANNUAL
CONVENTION

                             ment Model
                           ay
             the Pharmacy P
         ing
    Chang

         OCTOBER 26 – 29

         PROGRAM GUIDE
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
Highlights for                                            •   Get pharmacist-provided patient care
                                                                                                                                                                              strategies. Forward-thinking pharmacists are
                                                                        JOHN KIM,
                                                 ROBINSON’S DRUG SHOP, NEW JERSEY
                                                                  MEMBER 6 YEARS                                NCPA 2019 Annual                                              finding innovative ways to practice in CPESN®
                                                                                                                                                                              networks. Learn how enhanced services can

                                                                                                                Convention                                                    reinvigorate your business.

                                                                                                                                                                          •   Get a plan. Return to your business with insights
                                                                                                                                                                              and strategies designed to help expand your
                        KELLY SELBY,
           COMMUNITY PHARMACY, TEXAS                                                                            Community pharmacy’s future hinges on                         business and help you become more profitable.
                     MEMBER 17 YEARS                                                                            changing the pharmacy payment model.
                                                                                                                Get the critical takeaways you need to propel             •   Discover beneficial partnerships. An expo filled
                                                                                                                your pharmacy forward.                                        with HOT DEALS on products and technology to
                                                                                                                                                                              further your business success.
                                                                                                                •   Guidance on how to THRIVE in community
                                                                                                                    pharmacy. Learn how to prevent and defend             •   Bring the conference home with you. No more
                                                                                                                    against PBM audits, revamp your front end,                forgotten ideas. Online training and resources to
                                                                                                                    improve management of cash flow, and much                 assist you and your team after leaving San Diego.
                                                                                                                    more!
                 BEN PRASAD,                                                                                        •   Over 22 hours of continuing education for        •   N
                                                                                                                                                                               ew this year – Quick Consults LIVE! Short
                 ROGERS DRUG STORE, CALIFORNIA
                                                                                                                        pharmacists and technicians.                          30-minute non-CE presentations to help you
                 MEMBER 4 YEARS
                                                                                                                    •   2
                                                                                                                         5 education sessions led by peers and               discover new niches, profit opportunities, and
                                                                                                                        industry experts, designed to enhance several         solutions. Each presentation is interactive and
                                                                                    MISTY JUARBE,                       aspects of your business: accounting, financial       encourages discussion!
                                                                                    MISTY’S PHARMACY, GEORGIA
                                                                                    MEMBER 4 YEARS                      management, staff motivation and productivi-
                                                                                                                        ty optimization, marketing, and sales.            •   New this year – Take 5! Cash-Based Service
                                                                                                                                                                              Edition. Six pharmacy peers will take five minutes
                                                                                                                •   L
                                                                                                                     essons from successful peers. Back by popular           to tell you about a revenue-generating service
                                                                                                                    demand, Shoot the BreezeSM sessions give you the          or offering that is working well. You’ll have
                                                                                                                    opportunity to hear and discuss what’s working            10 minutes to interact, ask questions, and offer

SIMPLY PUT, A BETTER
                                                                                                                    well for other pharmacy owners and their teams in         suggestions. When time runs out, it’s on to the
                                                                                                                    these non-CE sharing talks.                               next one. You’ll love this fast-moving 90 minutes
                                                                                                                                                                              of profit pearls.

BUYING GROUP.
                                                                                                                Changing
                                                                                                                the Pharmacy
PHARMACY HAS BECOME COMPLEX.
SIMPLIFY WITH CPA.

 CONNECT WITH US AT BOOTH 1006                                                                                  Payment Model
 call 888.434.0308 visit compliantrx.com
 email
   2 sales@compliantrx.com                                             NCPA 2019 ANNUAL CONVENTION              #NCPA2019ANNUALCONVENTION                                                                                          1
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
Contents                                                          Advertiser Index
Advertiser Index.................................... 2            AmerisourceBergen/Good Neighbor....................................................3
Greetings................................................. 5      Beutlich Pharmaceuticals....................................................................... 29
NCPA Passport Game........................... 6                   Blister Balm.................................................................................................. 74
CPESN® Programs.......................... 7 – 9                   Cardinal Health............................................................Inside Back Cover
NCPA Officers....................................... 10
NCPA Board of Directors................... 10
                                                                  Compliant Pharmacy................................................Inside Front Cover
                                                                  CPESN...............................................................................................................7
                                                                                                                                                                                              Everything you need to stand out
                                                                                                                                                                                              as a one-of-a-kind destination
Council of Presidents.......................... 10                EPIC................................................................................................................. 74
General Information............................. 11               Guaranteed Returns.................................................................................. 23
NCPA Member Services/                                             GSK.................................................................................................................. 34
Bookstore Pavilion.............................. 12
Continuing Education Credits.......... 14
                                                                  IPG Natural Health..................................................................................... 98
                                                                  KeySource...................................................................................................... 17
                                                                                                                                                                                              for personalized care
Expo........................................................ 15   Letco Medical.............................................................................................. 83
Thank You to Our Sponsors.............. 16                        McKesson...................................................................................................... 74
Invited Guests....................................... 19          Merck............................................................................................... 26, 30, 48
Welcome to San Diego!..................... 21                     PCCA...............................................................................................................20
House of Delegates Agenda............ 24                          Pharma Funding......................................................................................... 74
Convention Center Floor Plans........27                           Pharmacist Mutual..................................................................................... 62
Speaker Profiles................................... 31            Pioneer Rx..................................................................................................... 25
Daily Programming............................ 38                  Prevagen..................................................................................................... 103
Saturday, Oct. 26................................ 39              Ranger Ready............................................................................................... 91
Sunday, Oct. 27................................... 49             SlashRx......................................................................................... Back Cover                 At Good Neighbor Pharmacy®, we understand
Monday, Oct. 28...................................57
Tuesday, Oct. 29................................. 63
                                                                  Storey Marketing......................................................................................... 91
                                                                  Surescripts.................................................................................................... 45
                                                                                                                                                                                              and respect what makes your pharmacy unique.
                                                                  US Medical Funding.....................................................................................4
Trade Show                                                        White Coat Nutra........................................................................................ 91                 We’ll partner with you to strengthen your defining attributes while keeping your business true
Expo Floor Plan................................... 68                                                                                                                                         to who you are. Our team of specialized experts will help you implement tailored solutions
                                                                  This advertiser index is provided for the reader’s convenience and is not part of the
Comprehensive                                                     advertising contract. While every attempt is made to provide accurate information, the                                      designed to optimize the core value centers of your pharmacy.
Exhibitor Listings................................ 70             publisher cannot be held responsible for errors or omissions.

Product Categories............................ 99

                                                                        National Community Pharmacists Association
                                                                        100 Daingerfield Road, Alexandria, VA 22314
                                                                        703-683-8200, www.ncpanet.org

                                                                        NCPA 2019 Annual Convention
                                                                                                                                                                                                In-Store Experience          Marketing             Managed Care         Business Performance
                                                                        San Diego Convention Center
                                                                        Oct. 26 – 29, 2019, San Diego, CA
                                                                        More information regarding the Annual Convention is available
                                                                        at www.ncpanet.org/convention.                                                                                        To learn more about how Good Neighbor Pharmacy can help you thrive in your
                                                                        The official NCPA Convention Program Guide is published by NCPA as                                                    community, email gnp@amerisourcebergen.com or visit WeAreGNP.com.
                                                                        an exclusive service to Annual Convention attendees. While every effort
                                                                        is made to ensure accuracy, NCPA makes no warranties, expressed
                                                                        or implied, related to the information. Information contained herein is
                                                                        subject to change without notice. No part of this publication may be re-                                              Visit us at Booth #901!
                                                                        produced, stored or transmitted without written permission from NCPA.

                                                                        © 2019 National Community Pharmacists Association. All rights reserved.
 2                                                                                                           NCPA 2019 ANNUAL CONVENTION                                                     #NCPA2019ANNUALCONVENTION                                                                         3
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
Is that high adjustable SBA rate                                                   Greetings!

    squeezing your pharmacy’s cash ow?
                                                                                          Welcome to San Diego and the NCPA 2019 Annual
                                                                                          Convention. I hope you’re as excited as I am about
                                                                                          this convention. We’re gathered with pharmacists,
                                                                                          exhibitors, future pharmacists, and friends in one of
                                                                                          the most beautiful cities in the country, to explore
                                                                                          our shared goal of changing the pharmacy payment
                                                                                          model.
            Come visit us at
         Booth #100 in San Diego                                                          Look through this convention program, and you’ll
                                                                                          see opportunities everywhere. There are speakers to
                                                                                          inspire you and education sessions to motivate you.

     Save thousands with a low xed conventional loan!                                     You’ll catch up with old friends and meet new ones.
                                                                                          You’ll hear about new ways to help your patients
                                                                                                                                                    We’re calling it qPM, and it will be in your inbox in the
                                                                                                                                                    evening every day of the convention.
                                                                                          live healthier lives. You’ll get tips to help you boost

                7 Ways                                                                    profits, cut expenses, and bring new patients to your     It has been a privilege and a pleasure to serve as your
                                                                                          pharmacy.                                                 president in 2018-19. I’ve met so many innovative and

        to Grow Your Pharmacy                                                             Listen, share, and keep an open mind. If you do, this
                                                                                                                                                    enthusiastic pharmacists and students that I know the
                                                                                                                                                    future of our profession is in the best possible hands.

    Reenancing                                                                            convention can transform your pharmacy. It’s easy to      I want to thank my wonderful family, friends, business

                         Equipment                                                        stay at home and continue to do the same thing day        partners, pharmacy staff, and the dedicated NCPA

    Acquisition                                                                           after day. But you made the decision to come to San       team for all they’ve done to make this a great year.

                         Working Capital                                                  Diego for solutions. You’ve come to the right place
    Real Estate                                                                           at the right time. We’re talking about changing the       Best wishes to all of you, now, and in the future. Have
                         Rapid Cash Advance                                               pharmacy payment model, but more than that, we            a great, productive, and fun convention. Finally, be
    Start-Up                                                                              are talking about ways to accomplish it. No theories      sure to put next year’s convention on your calendar
                                                                                          here. Just real solutions you can take home and im-       now. It’s Oct. 17-20, in Nashville. I’ll see you there.
                                                                                          plement right away.
                                                                                                                                                    Enjoy San Diego and have a fun and productive
                                                                                          This convention program guide can help you plan           convention!
                                                                                          your days. It includes such helpful sections as con-
                                                                                          vention-at-a-glance, daily programming, convention
                                                                                          center floor plans, and a list of exhibitors and their
                                                                                          booth numbers. Download the free NCPA 2019
                       The Preferred Lending Source for the NCPA                          App to get the same information. And new this year:       Bill Osborn, PharmD
                                                                                          a special convention-oriented edition of qAM.             President, 2018-19
                                  (800) 683-0608
                            *Conventional lending parameters vary in each state

4         loan@usmedicalfunding.com           www.usmedicalfunding.com/pharmacists
                                                            NCPA 2019 ANNUAL CONVENTION   #NCPA2019ANNUALCONVENTION                                                                                           5
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
NCPA
                                                                                               We are pharmacists who have come together because

                                                                                                                                                                  CPESN
                                     GAME
                                                                                             we have more to offer than the current system asks of us.

                                                                                                We have formed a clinically integrated network to
    The popular Money Machine Grab, aka the NCPA Passport Game, is back!
                                                                                               express our value and offer the market a different level
    Meet and speak with Expo exhibitors and you could go home a winner.                                        of patient engagement.

                                                                                                   We are committed to documenting our care
    Playing the NCPA Passport Game is easy!
    1.	You will receive a passport game card for Sunday and Monday at
        registration. If you lose your game cards, pick up new ones at the                       so those we work with can tell we are different and
        NCPA Registration Desk.
    2.	During the Expo, visit exhibitors’ booths featured on the passport game
                                                                                                       that we truly achieve better outcomes.
        cards to learn about their products and services and get your passport
        stamped by them. All game cards must be completely stamped to be                      We are investing in ourselves to make this happen and
        entered into the drawing. (Don’t forget to fill in your identification
        information on the card!)
                                                                                               other like-minded pharmacists are welcome to join us.
    3.	The drawings will be held on Sunday and Monday during Expo hours.
        Drop your stamped card off at the NCPA Pavilion (Booth 931) by                         We are ready to be paid differently and aligned with
        4:55 p.m. to be entered into the Sunday drawing and 4:25 p.m. to
        be entered into the Monday drawing. Two names will be picked at                                   an enhanced role in patient care.
        random. Winners have five minutes to get to the NCPA Pavilion to
        participate.
    4.	The chosen individuals will get a chance to go into the Money
                                                                                                 Payers who want value and clinical outcomes are
        Machine and try to grab as many bills as they can in the allotted                                encouraged to engage with us.
        time. The machine will be loaded with $5,000 in cash, so be
        prepared to grab and win
                                                                                                                 We are CPESN.
    Note: The NCPA Passport Game is open to owners/mangers and staff
    pharmacists only. You must be present to win.

    Good luck!

6                                                      NCPA 2019 ANNUAL CONVENTION   #NCPA2019ANNUALCONVENTION                                www.cpesn.com   7
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
CPESN® Networks are Growing                                                                                                                CPESN Events
          and Signing Payer Contracts
CPESN

          Here at the NCPA Annual Convention, you can get all the updates on the                    CPESN Payer Engagement Workshop                  CPESN Washington Information Session
          growth of CPESN® Networks. The facing page lists CPESN events being held in               (Registration Required)                          Sunday, Oct. 27, 2 - 4 p.m.
          conjunction with this year’s Convention. Join in the conversation about how               Saturday, Oct. 26, 8 a.m. – noon                 Marriott Marquis San Diego Marina | Temecula 3
                                                                                                    Marriott Marquis San Diego Marina |              CPESN PPOK-RxSelect Information Session
          the local CPESN network in your area is moving forward.
                                                                                                    Pacific Ballroom 14-17                           Sunday, Oct. 27, 2 - 4 p.m.
                                                                                                    CPESN Business Meeting (Registration Required)   Marriott Marquis San Diego Marina | Temecula 4
          The CPESN team also recommends you             •   Ensuring Terms in Non-Dispensing      Saturday, Oct. 26, 1 - 5 p.m.                    CPESN Networking Reception
          consider attending these education sessions:       Contracts Work for You                 Marriott Marquis San Diego Marina |              Sunday, Oct. 27, 6 - 7:30 p.m.
                                                             Saturday, Oct. 26, 3 – 4:30 p.m.       Pacific Ballroom 14-17                           Marriott Marquis San Diego Marina |
          •   Adherence Optimization: Targeting                                                    CPESN Florida Information Session                Pacific Ballroom 14 & 15
              Strategies, Pharmacy VIPs, and Payer       •   Community Health Worker: The Staff    Sunday, Oct. 27, 8 - 9:30 a.m.                   CPESN Network Facilitator Focus Session
              Programs                                       Position You Never Knew You Needed     Marriott Marquis San Diego Marina | Temecula 1   Monday, Oct. 28, 8 - 9:30 a.m.
              Saturday, Oct. 26, 10:15 – 11:45 a.m.          Sunday, Oct. 27, 7:45 – 9:15 a.m.      Pennsylvania Pharmacist Care Network             Marriott Marquis San Diego Marina | Temecula 1
                                                                                                    Information Session                              Academia CPESN Transformation (ACT)
          •   New Ways to Identify and Mitigate         •   Care Planning: The Key to Thriving    Sunday, Oct. 27, 8 - 9:30 a.m.                   Pharmacy Collaborative
              Adverse Drug Events and Get Paid for It        and Surviving                          Marriott Marquis San Diego Marina | Temecula 2   Monday, Oct. 28, 8 - 9:30 a.m.
              Saturday, Oct. 26, 1:15 – 2:45 p.m.            Monday, Oct. 28, 7:30 – 9:15 a.m.      CPESN Kansas Information Session                 Marriott Marquis San Diego Marina | Temecula 2
                                                                                                    Sunday, Oct. 27, 8 - 9:30 a.m.                   CPESN Wisconsin Information Session
          •   Time is Money: Creating Time in Your      •   Caring for Patients on Opioids        Marriott Marquis San Diego Marina | Temecula 3   Monday, Oct. 28, Noon - 2 p.m.
              Current Staffing Model                         Tuesday, Oct. 29, 10:15 – 11:45 a.m.   CPESN California Information Session             Marriott Marquis San Diego Marina | Temecula 1
              Saturday, Oct. 26, 1:15 – 2:45 p.m.                                                   Sunday, Oct. 27, Noon - 2 p.m.                   CPESN Information Session
                                                                                                    Marriott Marquis San Diego Marina | Temecula 1   for New England Networks
                                                                                                    CPESN New Jersey Information Session             Monday, Oct. 28, Noon - 1 p.m.
                                                                                                    Sunday, Oct. 27, Noon - 2 p.m.                   Marriott Marquis San Diego Marina | Temecula 2
                                                                                                    Marriott Marquis San Diego Marina | Temecula 2   CPESN Ohio Information Session
                                                                                                    CPESN New York Information Session               Monday, Oct. 28, 2 - 4 p.m.
                                                                                                    Sunday, Oct. 27, Noon - 2 p.m.                   Marriott Marquis San Diego Marina | Temecula 1
                                                                                                    Marriott Marquis San Diego Marina | Temecula 3   CPESN Georgia Information Session
                                                                                                    I-CPEN (Illinois) Information Session            Monday, Oct. 28, 2 - 4 p.m.
                                                                                                    Sunday, Oct. 27, Noon - 2 p.m.                   Marriott Marquis San Diego Marina | Temecula 2
                                                                                                    Marriott Marquis San Diego Marina | Temecula 4   CPESN USA Board of Managers Meeting
                                                                                                    CPESN Texas Information Session                  Wednesday, Oct. 30, 8 - 10 a.m.
                                                                                                    Sunday, Oct. 27, 2 - 4 p.m.                      Marriott Marquis San Diego Marina |
                                                                                                    Marriott Marquis San Diego Marina | Temecula 1   San Diego Ballroom C
                                                                                                    CPESN Missouri Information Session
          Be sure to visit the CPESN® team at the NCPA Pavilion                                     Sunday, Oct. 27, 2 - 4 p.m.
          on the Expo Floor to get involved and get your questions                                  Marriott Marquis San Diego Marina | Temecula 2

        8 answered.                              NCPA 2019 ANNUAL CONVENTION                        #NCPA2019ANNUALCONVENTION                                                                         9
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
Officers and Board of Directors                                                                          General Information

NCPA Officers                                             Council of Presidents                          Convention Location                      Name Badges
President – Bill Osborn, Miami, Okla.                     Calvin J. Anthony, Stillwater, Okla.           The registration area, service desks,    Please remember that you must
President-elect – Brian Caswell, Baxter Springs, Kan.     Bradley J. Arthur, Oro Valley, Ariz.           offices, educational offerings, NCPA     wear your name badge at all
1st Vice President – Christian Tadrus, Moberly, Mo.       C. Robert Blake, West Union, Ohio              Expo, meetings, and most social          times during convention activities.
2nd Vice President – Justin Wilson, Midwest City, Okla.   Donnie R. Calhoun, Anniston, Ala.              functions are located in the San         Your badge is your passport to all
3rd Vice President – Michael Kim, Washington, D.C.        Paul J. Dumouchel, Wellesley Hills, Mass.      Diego Convention Center. You will        educational sessions, exhibits, and
4th Vice President – Jonathan Marquess, Woodstock, Ga.    Kenneth B. Epley, Alexandria, Va.              find detailed information in this        social functions. No one will be
5th Vice President – Hashim Zaibak, Milwaukee, Wis.       Stephen L. Giroux, Middleport, N.Y.            program for venue/meeting room           admitted to any function without
                                                          Gene Graves, Little Rock, Ark.                 locations and times for all official     an official badge. If you lose your    Ground Level – Lobby AB of the
Board of Directors                                        Robert J. Greenwood, Waterloo, Iowa            convention activities. Check the         badge, the fee for a replacement       San Diego Convention Center.
Chairman – Michele Belcher, Grants Pass, Ore.             Joseph H. Harmison, Arlington, Texas           NCPA 2019 mobile app each day for        will be $25.

                                                                                                                                                                                                                                  General Information
Board member – Hugh Chancy, Hahira, Ga.                   Holly W. Henry, Seattle, Wash.                 updates and last-minute changes.                                                House Of Delegates
Board member – Jeff Carson, San Antonio, Texas            Lonnie F. Hollingsworth, Lubbock, Texas                                                 Lanyards                               Credentials Registration
Board member – Lea Wolsoncroft, Birmingham, Ala.          James L. Martin, Austin, Texas                 Registration                             Exhibitors: Black                      Delegates should pre-register
Board member – Jeff Harrell, Ilwaco, Wash.                W. Whitaker Moose, Mt. Pleasant, N.C.          NCPA convention registration             Members: Forest Green                  and pick up their ribbons at the
Board member – Kristen Riddle, Conway, Ark.               Joseph A. Mosso, Latrobe, Pa.                  is located on the Ground Level           Students: Orange                       Credentials desk in the NCPA
Immediate Past President – Dave Smith, Indiana, Pa.       DeAnn M. Mullins, Lynn Haven, Fla.             – Lobby AB of the San Diego              NCPA Staff: Purple                     registration area, located on the
CEO – B. Douglas Hoey, Alexandria, Va.                    James R. Rankin, Highland, Ill.                Convention Center.                                                              Ground Level – Lobby AB of the
                                                          Mark S. Riley, Little Rock, Ark.                                                        Media Representatives                  San Diego Convention Center.
                                                          William L. Scharringhausen, Park Ridge, Ill.   Registration will be open during         Media representatives should
                                                          John T. Sherrer, Marietta, Ga.                 the following hours:                     check in at the NCPA registration      The Credentials desk will be open
                                                          H. Joe Smith, Rehobeth Beach, Del.             Saturday, Oct. 26 | 7 a.m. – 8:30 p.m.   area, located on the Ground Level      during the following hours:
                                                          John E. Tilley, Downey, Calif.                 Sunday, Oct. 27 | 7 a.m. – 6 p.m.        – Lobby AB of the San Diego            Sunday, Oct. 27 | 1 – 3 p.m.
                                                          Tony P. Welder, Bismarck, N.D.                 Monday, Oct. 28 | 7 a.m. – 6 p.m.        Convention Center to receive the       Monday, Oct. 28 | 1 – 3 p.m.
                                                          Charles M. West, Little Rock, Ark.             Tuesday, Oct. 29 | 7 a.m. – 3 p.m.       required media credentials.
                                                          Lonny D. Wilson, Edmond, Okla.                                                                                                 Shoot The Breeze™ - Returns
                                                                                                                                                  Opening Night Reception                Again This Year!
                                                                                                                                                  All registered attendees will be       NCPA will be offering business
                                                                                                                                                  able to attend the Opening Night       boosting “Shoot the Breeze”
                                                                                                                                                  Reception on Saturday, Oct. 26 from    sessions that help you dig deep
                                                                                                                                                  6:30 – 8:30 p.m. in the West Terrace   into the who, what, where, and
                                                                                                                                                  of the convention center located on    when questions for starting your
                                                                                                                                                  the upper level floor. Guests may      plan for success. There are also
                                                                                                                                                  purchase individual tickets to the     many non-CE programs that will
                                                                                                                                                  reception for $75 each at the NCPA     cover a multitude of compelling
                                                                                                                                                  Registration Desk, located on the      topics.

10                                                           NCPA 2019 ANNUAL CONVENTION                 #NCPA2019ANNUALCONVENTION                                                                                           11
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
NCPA Mission                                                                                                     Student Business Plan Competition,     Smoking Policy

                                                                                                                                                                                                                    SAVE
                                                                                                                                       John W. Dargavel Medal Award,          Smoking during the NCPA 2019
                                                                                                                                       Preceptor of the Year Award,           Annual Convention is prohibited
                      We are dedicated to the continuing growth        will do all we can to ensure the                                NARD Ownership Award, and              indoors at all facilities.

                                                                                                                                                                                                                    YOUR
                      and prosperity of independent community          ability of independent community                                an awards ceremony honoring
                      pharmacy in the United States.                   pharmacists to compete in a free                                Student Chapter of the Year,           Cell Phones
                                                                       and fair marketplace.                                           Outstanding NCPA Faculty Liaison       To ensure a quiet environment
                      We are the national pharmacy association
                      representing the professional and
                      proprietary interests of independent
                      community pharmacists and will vigorously
                                                                       We value the right to petition
                                                                       the appropriate legislative and
                                                                       regulatory bodies to serve the
                                                                                                                                       of the Year, and scholarship
                                                                                                                                       recipients. Partners in Pharmacy:
                                                                                                                                       PIP is an auxiliary organization
                                                                                                                                       that supports NCPA and the NCPA
                                                                                                                                                                              in educational sessions, all cell
                                                                                                                                                                              phones should be turned off or
                                                                                                                                                                              set to silent mode. Please leave
                                                                                                                                                                              the business education area to
                                                                                                                                                                                                                    DATA
                      promote and defend those interests.              needs of those we represent.                                    Foundation. Since 1915, PIP has        conduct calls. Thank you for your     Complimentary Wi-Fi access
                                                                                                                                       awarded scholarships to pharmacy       cooperation.                          is available for Convention
                      We are committed to high-quality                 We will utilize our resources to                                students. Stop by the NCPA                                                   attendees throughout the
                      pharmacist care and to restoring,                achieve these ends in an ethical                                Foundation booth (1029) and the        Child Care Arrangements               NCPA function space within
                      maintaining, and promoting the health            and socially responsible manner.                                PIP booth (1027) in the exhibit hall   Please note that NCPA does not        the San Diego Convention
                      and well-being of the public we serve.                                                                           to learn more about the foundation     permit the presence of children in    Center, except for the
                                                                                                                                       and PIP.                               educational sessions or the exhibit   Exhibit Hall.
                      We believe in the inherent virtues of the                                                                                                               hall. In order to enter the NCPA
General Information

                      American free enterprise system and                                                                              Sunday Worship Service                 Exhibit Hall, children under age 16   Network username: NCPA
                                                                                                                                       A non-denominational worship           must be accompanied by an adult       Password: NCPA2019
                                                                                                                                       service will be offered on Sunday,     at all times.
                                                                                                                                       Oct. 27 from 7:15 – 8:15 a.m.
                                                                                                                                       in Room 4 of the San Diego             To inquire about child care
                                                                                                                                       Convention Center.                     arrangements during the NCPA
                                                                                                                                                                              Convention, please check with
                                                                                                                                       Emergencies                            your hotel concierge, who
                                                                                                    NCPA Foundation/                   If you, or someone you know, is        can provide a list of licensed,
                                                                                                    Partners in Pharmacy               experiencing a medical emergency       bonded, San Diego-area child
                                                                                                    Celebrating more than 50 years     during the NCPA 2019 Annual            care services and organizations
                      NCPA Member Services/                  will also be an NCPA Membership        of service, the NCPA Foundation    Convention, please dial 911 for        and their contact information.
                      Bookstore Pavilion                     Central Lounge in the registration     is sponsoring a number of          medical assistance. To report an       Advance reservations are strongly
                      Visit the NCPA Member Services/        area so that attendees will have       activities and programs during     emergency during convention            recommended.
                      Bookstore Pavilion, located in         total access to these products         the convention that are designed   activities, please go to the NCPA
                      the center of the NCPA Exhibit         and services throughout the            to advance independent             convention registration area,          Information Desk
                      Hall and take advantage of the         convention. NCPA representatives       community pharmacy and             located in the Level 1 Lobby of the    Convention attendees who
                      benefits NCPA membership has           will be available to answer your       recognize volunteers, students,    San Diego Convention Center.           have questions about sessions,
                      to offer. Discover how the latest      questions and take orders.             pharmacy school faculty, and                                              events, hotel, registration, local
                      NCPA products and services can         Members and non-members are            pharmacists who have exhibited     Lost and Found                         directions, etc., may ask at the
                      help you make your practice a          encouraged to visit the NCPA           exemplary leadership or have       To inquire about lost items, please    NCPA Information Desk, located in
                      greater success, take advantage of     Member Central Lounge and talk         made exceptional contributions     check at the NCPA registration         the NCPA Convention registration
                      convention discounts, and find out     to staff, learn about NCPA, and        to independent pharmacy. These     desk, located in the Level 1 Lobby     area on the Ground Level – Lobby
                      how to use the NCPA website to         find out how to get more involved      include the Good Neighbor          of the San Diego Convention            AB of the San Diego Convention
                      access your member profile. There      in the association.                    Pharmacy NCPA Pruitt-Schutte       Center.                                Center.

                      12                                                                        NCPA 2019 ANNUAL CONVENTION            #NCPA2019ANNUALCONVENTION                                                                                  13
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
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                                      Access online CE credit and open
                                      new doors to free home study CE,
                                                                             Step 5
                                                                             Check the box next to each
                                                                                                                  Expo Location                                                   Expo Hours
                                                                                                                                                                                  Sunday, Oct. 27 | 1 – 6 p.m.
regarding your convention             a complete personal CE tracking        session attended; you will be                                                                        5 – 6 p.m. Reception in Exhibit Hall
experience with us by writing         system, and much more on NCPA          required to complete a brief         The NCPA Expo is located on the Ground Level of the             Monday, Oct. 28 | 11:30 a.m. – 5:30 p.m.
to the NCPA Convention                Learn, or www.ncpalearn.org.           online evaluation. Once you have     San Diego Convention Center in Exhibit Halls A-B1.              11:30 a.m. – 1:30 p.m. Buffet Lunch
Department, 100 Daingerfield                                                 selected your sessions, click
Road, Alexandria, Va. 22314.          Step 1                                 launch on the first selection to
Educational programming               Go to the conveniently located         start the evaluation process.
concerns will be addressed by         NCPA CE Central. CE Central is                                              Showcase Policy/                       Things to Do in the                    • Innovations in Community
NCPA senior director of program       located near the NCPA convention       If you experience any difficulty     No Suitcasing                          NCPA Expo                                Practice Poster Symposium
development, Bri Morris.              registration desk on the Ground        accessing the online evaluation      To protect our valued                  • Community Pharmacy                     Sunday, Oct. 27 | 2:30 – 4 p.m.
                                      Level-Lobby AB of the San Diego        form, there will be NCPA             exhibitors and their investment          Residency Showcase                     Engage and support your
CE Central                            Convention Center. Log on to           personnel on hand to assist you.     in attending the NCPA 2019               Sunday, Oct. 27 | 1:15 – 3:15 p.m.     colleagues who are working to
Attendees who would like to           www.ncpalearn.org.                                                          Annual Convention, our rules             A can’t miss event for students        advance community pharmacy
submit their CE on-site may do                                               You will only have four weeks to     strictly prohibit solicitation,          looking for post-graduate              practice through research. Find
so at NCPA’s CE Central kiosk,        Step 2                                 submit your online evaluation for    suitcasing, or outboarding by            programs in community                  out what worked well and lessons
located near the NCPA convention      If you are already a registered        the program. Your CE activity will   attendees who transact business          pharmacy or pharmacy                   learned from the experts of
registration desk on the Ground       user, log in using your username       be submitted to NABP for the CPE     at the Convention or in NCPA             teams looking to start their           innovative pilot programs, student
Level-Lobby AB of the San Diego       and password. If you are a NEW         Monitor System immediately after     Convention hotels and do NOT             own residency. Network with            business plans, and community
Convention Center. Instructions       user, click “Login” on the top right   the four-week deadline for the       have exhibit booths. If any              leaders and current residents          pharmacy research during this
for submitting for CE are below.      corner of the site. Once the new       online evaluation submission of      attendee is observed doing such          from community pharmacy,               time. All attendees are welcome
                                      page opens to log in, you will need    the program.                         activities, they will be asked to        pharmacy ownership, and                and encouraged to attend.
Continuing Education Credits          to choose “Click Here” to register                                          leave immediately. Convention            association management
        NCPA is accredited by         to create a FREE account.              Social Media                         management must be informed of           programs nationwide.                 • Quick Consults - LIVE!
        the Accreditation Council                                            Join the NCPA 2019 Annual            any hospitality suites, receptions,                                             New this year in the Expo!
        for Pharmacy Education        Step 3                                 Convention conversation! Post        etc., and expressed consent must                                                Sunday, Oct. 27 | 2 – 5:45 p.m.
(ACPE) as a provider of continuing    After logging in, click on NCPA        your photos and/or videos to         be received prior to the event.                                                 Monday, Oct. 28 | 1:30 – 5:15 p.m.
pharmacy education. The NCPA          Annual Convention under Live           social media and use the hashtag     Please report any violations you                                                New niches, new profits, new
2019 Annual Convention will           Meetings. Click on the Launch          #NCPA2019AnnualConvention.           may observe to Convention                                                       ways of approaching a challenge
provide up to 22.5 contact            button on the right side of the        Be sure to tag NCPA                  management.                                                                     - these short, interactive, non-CE
hours (2.25 CEUs) of continuing       page. Enter your e-Profile ID and      (@commpharmacy) and follow for                                                                                       presentations on the Expo floor
pharmacy education credit.            DOB (MMDD). Submission of your         the latest news and updates too!                                                                                     will you give you the quick consult
Additional hours can be obtained      e-Profile ID and DOB is required                                                                                                                            you’ve been looking for to elevate
by participating in pre-convention    in order to obtain credit for the                                                                                                                           your business! Each session is
                                                                                     facebook.com/commpharmacy
educational programs. Participants    CE sessions you attended. If you           …                                                                                                                only 30 minutes, so you’ll have
must scan into each session and       don’t have your e-Profile ID, please                                                                                                                        plenty of time to join and explore
                                                                                     @commpharmacy
complete an evaluation of each        go to www.cpemonitor.com and               …                                                                                                                the Expo. Check out the daily
session attended to receive credit.   register.                                                                                                                                                   programming guide for topics
                                                                                      linkedin.com/company/ncpa
The target audience is pharmacists                                                …                                                                                                               and details.
and pharmacy technicians.             Step 4
                                                                                      @commpharmacy
                                      Enter access code: ncpa2019                 …

14                                                                        NCPA 2019 ANNUAL CONVENTION                                                                                                                               15
NCPA 2019 ANNUAL CONVENTION - PROGRAM GUIDE
Thank You
To Our Sponsors
AS OF 9/30/2019

          A   T A B U L A   R A S A   H E A L T H C A R E   C O M P A N Y

16                                                                          NCPA 2019 ANNUAL CONVENTION   #NCPA2019ANNUALCONVENTION   17
19
                        ns , 20
                    p e
                 n o ov. 1
                           3                                       Invited Guests
           t i o    N
    i s tra day,
  g        s
Re d n e
                                                                   REPRESENTATIVES FROM THE FOLLOWING

 We
                                                                   ORGANIZATIONS HAVE BEEN INVITED TO
                                                                   ATTEND THE NCPA 2019 ANNUAL CONVENTION.

                                                                   Academy of Managed Care Pharmacy                    Healthcare Distribution Management Association
                                                                   Accreditation Council for Pharmacy Education        Hematology/Oncology Pharmacy Association
                                                                   American Association of Colleges of Pharmacy        International Academy of Compounding Pharmacists
                                                                   American Association of Pharmaceutical Scientists   National Association of Chain Drug Stores
                                                                   American Association of Pharmacy Technicians        National Alliance of State Pharmacy Associations
                                                                   American College of Apothecaries                    National Association of Boards of Pharmacy
                                                                   American College of Clinical Pharmacy               National Association of Convenience and Fuel
                                                                   American Diabetes Association                         Retailing
                                                                   American Foundation for Pharmaceutical Education    National Association of Medicaid Directors
                                                                   American Heart Association                          National Association of Specialty Pharmacies
                                                                   American Medical Association                        National Council for Prescription Drug Programs
                                                                   American Pharmacists Association                    The National Council on Aging
                                                                   American Society for Automation in Pharmacy         National Governors Association
                                                                   American Society for Pharmacy Law                   National Grocers Association
Discover solutions to expand your                                  American Society of Consultant Pharmacists          National Pharmaceutical Association
practice while making your current                                 American Society of Health-System Pharmacists       National Pharmaceutical Council, Inc.
locations even more successful.                                    Association for Accessible Medicines                National Quality Forum
                                                                   Biotechnology Industry Organization                 National Retail Federation
Learn new ideas for your business
                                                                   Board of Pharmaceutical Specialties                 Neighbourhood Pharmacy Association of Canada
at one of our educational programs                                 Chain Drug Marketing Association Inc.               Personal Care Product Council
(both CE and non-CE) or our                                        College of Psychiatric and Neurologic Pharmacists   Pharmaceutical Research and Manufacturers of
intimate networking sessions with                                  Community Pharmacy Foundation                         America

select companies showcasing the                                    Consumer Healthcare Products Association            United States Pharmacopeia
                                                                   Family Caregiver Alliance
latest technology, services, and
                                                                   Federation of Pharmacy Network
products to help you succeed.                                      Food and Drug Law Institute
Perfect for current multi-store                                    Food Marketing Institute
owners, or those who want to be.                                   Grocery Manufacturers Association
                                                                   Health Industry Distributors Association

www.ncpanet.org/multiplelocations

 18                                  NCPA 2019 ANNUAL CONVENTION   #NCPA2019ANNUALCONVENTION                                                                              19
Welcome to San Diego!

                                                                                         With its year-round warm climate,     The city offers an abundance of
                                                                                         50 miles of sun-soaked coastline      fun attractions for visitors of all
                                                                                         and world-famous attractions,         ages. Boasting a citywide pop-         18 cities and towns along with
                                                                                         San Diego is a top tourist destina-   ulation of more than 1.3 million       other charismatic neighborhoods
                                                                                         tion. But this Southern California    and more than 3 million residents      and communities, such as Carlsbad,
                                                                                         metropolis with a laid-back vibe is   county-wide, San Diego is              Coronado, Del Mar, downtown San

          We offer pharmacists
                                                                                         also home to cutting-edge busi-       California’s second largest city and   Diego’s Gaslamp Quarter, Point
                                                                                         nesses in life sciences, genomics,    eighth-largest in the United States.   Loma, Chula Vista, Old Town,
                                                                                         biotechnology, telecommunica-         San Diego County is made up of         La Jolla, and North Park.

          a partner in the world
                                                                                         tions, Smart City technology,
                                                                                         software, electronics, and other
                                                                                         major innovative industries. Known
                                                                                         as “America’s Finest City,” San

            of compounding.
                                                                                         Diego is famous for its miles of
                                                                                         white sand beaches and amazing
                                                                                         weather.

      You’re already making a difference in patients’ lives, now let us
       help you take your compounding practice to the next level.

To learn more about PCCA membership, visit us at booth #911.
Also, join us for breakfast on October 28 at 7:30 a.m. in Room 8
of 20
   the San Diego Convention Center.                        NCPA 2019 ANNUAL CONVENTION   #NCPA2019ANNUALCONVENTION                                                                                     21
San Diego is renowned for its
incredible climate, which is char-
acterized by warm, dry summers
and mild winters, with most of the
annual precipitation falling between
December and March. The average
temperature in late October is 70
degrees. America’s Finest City also
showcases many popular attrac-
tions for the whole family to enjoy.
Some of these include Sea World
San Diego, LEGOLAND California,
the world-famous San Diego Zoo,
the Cabrillo National Monument,
Balboa Park, several casinos, and
many historic parks and museums.       athletics to professional. MLB’s
                                       Padres take center stage as the
San Diego is home to a number of       only professional team in the city.
sports teams, ranging from college     The San Diego State University
                                       Aztecs and the University of San        also home to several major pro-
                                       Diego Toreros are NCAA Division         ducers of wireless cellular tech-
                                       I schools, while the University         nology, such as Qualcomm and
                                       of California, San Diego Tritons        LG Electronics. Because of UCSD
                                       partake in the NCAA Division II         and other research institutions,
                                       athletic events.                        biotechnology & life science has
                                                                               made a large presence in the area.
                                       San Diego’s economy relies on           There are more than 400 biotech-
                                       military, research, manufacturing,      nology companies in the region
                                       and biotechnology. San Diego has        alone. There are so many reasons
                                       been heavily involved in military       San Diego is consistently rated as
                                       and defense since the days of           one of the top vacation conven-
                                       World War II, and it currently hosts    tion and vacation destinations in
                                       the largest naval fleet in the world.   North America. Whether you are
                                       Tourism is also a major industry.       looking for a place to relax, ener-
                                       The city annually hosts more than       gize, or be entertained, San Diego
                                       30 million visitors. San Diego is       offers the perfect setting.

22                                                                         NCPA 2019 ANNUAL CONVENTION               #NCPA2019ANNUALCONVENTION   23
Delega
NCPA House of                                                             Please
                                                                       the Cre
                                                                                      tes:
                                                                                  register
                                                                                             at
                                                                               dentials
Delegates Agenda                                                       located            desk,
                                                                                in the N
                                                                     Conven               CPA
                                                                             tion reg
                                                                    area, on           istration
                                                                             Sunday
Tuesday, Oct. 29, 2019                                               and Mo           , Oct. 2
                                                                             nday, O            7
                                                                      betwee           ct. 28
                                                                              n1–3p
                                                                                         .m.

8 a.m. Call to Order                Report of the Committee
NCPA President Bill Osborn          on Emerging Models
                                    Christian Tadrus, chairman
Parliamentarian                                                      Election and Installation
Kirk Overbey, PRP                   Report of the Committee          of Newly Elected Officers
                                    on Long-Term Care                Administration of oath of office to
Invocation                          Jonathan Marquess, chairman      new officers by Immediate Past
Hugh Chancy                                                          President David Smith
                                    Report of the Committee
Report of the NCPA                  on National Legislation and      Introduction of New 5th
Foundation                          Government Affairs               Vice President
Jerry Shapiro, president            Justin Wilson, chairman          To be announced

Report of the NCPA Board            Report of the Committee          Remarks of New Vice
of Directors                        on State Legislation             President
Michele Belcher, chairman           Hashim Zaibak, chairman          To be announced

Report of the Committee             Report of the Committee          Introduction of 2019-2020
on Credentials                      on Technology                    President
William Scharringhausen, chairman   Michael Kim, chairman            Sahag Boyajian

                                    New Business
Report of the Committee
on Compounding                      Report of the Committee
                                                                     Acceptance Address
                                                                     Brian Caswell
                                                                                                                                       2   3   4   5
Kristen Riddle, chairman            on Resolutions
                                    Stephen Giroux, chairman         Special Announcements
                                                                     Adjournment
                                    Report of the Committee          Concluding the NCPA 121th
                                    on Nominations                   Annual Convention & Expo
                                    Joseph Harmison, chairman
                                                                     Please refer to page 64 in the
                                                                     Daily Programming listing for
                                                                     full CE information and learning
                                                                     objectives for the House of
                                                                     Delegates.

24                                                                NCPA 2019 ANNUAL CONVENTION              #NCPA2019ANNUALCONVENTION                   25
NCPA 2019 ANNUAL                                                                        San Diego Convention Center
                 CONVENTION & EXPO                                                                                                                    UPPER LEVEL
                                                                                                                                                      Business Education Sessions
                                                                                                                                                      General Sessions
                                                                                                                                                      Product Theaters
                                                                                                                                                      Lunch & Learns

Visit the Merck Exhibit Booth #501                                                                                                                    Shoot The Breeze Sessions
                                                                                                                                                      Opening Night Reception

for Information About Merck Product Theaters                                                                                                          First Timers Reception

The Burden of Pneumococcal Disease and
Risk Management in Adults with Diabetes
Saturday, October 26, 2019
Noon | 7AB Ballroom

                                                                                                                                                      MEZZANINE LEVEL
Adults and HPV:                                                                                                                                       Committee Meetings | Room 13

Do You Know the Facts?
Monday, October 28, 2019
11:30 AM | 11AB Ballroom
                                                                                                                                                      GROUND LEVEL
                                                                                                                                     GENDER
                                                                                                                                                      EXPO
                                                                                                                                     INCLUSIVE
                                                                                                                                     RESTROOM
                                                                                                                                      (coming soon)
                                                                                                                                                      NCPA Registration
                                                                                   NURSING
                                                                                   LOUNGE                                                             CE Central
                                                                                                                                                      PAC/LDF Booth

Copyright © 2019 Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc.
26
All rights reserved. US-PNX-00711 09/19                                    NCPA 2019 ANNUAL CONVENTION   #NCPA2019ANNUALCONVENTION                                                   27
Fax:                    +1 619-234-8678
        333 West Harbor Drive
        San Diego, California 92101 USA                                            Toll-free:              +1 800-228-9290
                                                                                   Sales:                  +1 619-234-1500 ext= 6300

                           Marriott Marquis San Diego Marina                                                                                                                                                                    STOP BY BOOTH #912 FOR MORE INFORMATION

                                                                                  9/23/2019                                            San Diego Convention Hotel - Conferences | Marriott Marquis San Diego Marina
                                                                                                                                                                 FIRST FLOOR (Ground Level)
                                                                                                                                                               CPESN® Events
                                                                           NORTH
                                                                           TOWER
                                                          SOUTH
                                                          TOWER
                                                                                                                                                                                                                                                                                               NATURAL GREAT TASTE
                                                                                                                                                                                                                               MEDCOAT® is an amazing new product that will
                                                                                                                                                                                                                                                                                             • MEDCOAT covers pills and capsules with a coating
                                                                                                                                                                                                                               revolutionize the way you take medications. MEDCOAT             camouflaging the bad taste of any medicine.
                                                                                                                                                                     Phone:                  +1 619-234-1500
                                                                                            Marriott Marquis San Diego Marina
                                                                                                                                                                     Fax:                    +1 619-234-8678                                                                                 • Sugar, Soy and Gluten Free
                                                                                            333 West Harbor Drive                                                                                                              covers pills and capsules with a coating camouflaging
                                                                                            San Diego, California 92101 USA                                          Toll-free:              +1 800-228-9290                                                                                 • No artificial flavors or colors added.
                                                                                                                                                                     Sales:                  +1 619-234-1500 ext= 6300
                                                                                                                                                                                                                               the bad taste of any medicine. It’s sugar free and has no
                                                                                                                                                                                                                               artificial flavors or colors added. This coating stimulates     EFFICACY
                                                                                                                                                                                                                                                                                             • Pills and capsules are covered in a slippery coating
                                                                                                                                                                                                                               saliva production aiding in the swallowing process. The
     9/23/2019                                            San Diego Convention Hotel - Conferences | Marriott Marquis San Diego Marina
                                                                                                                                                                                                                                                                                               making it easy to swallow them.
                                                                                                                                                                                                                               special coating applicator is easy to use and can work on     • Perfect for coating pills with sharp edges or ones that
                                                                                                                                                                                                                                                                                               have been halved or quartered.
                                                                                                                                                                                                                               any size shaped pill or capsule. MEDCOAT alleviates the
                            SECOND FLOOR (Lobby Level)                                                                                                                                                                                                                                       • The special coating applicator is easy to use and can
                           Pre-convention Workshops                                                                                                                                                                            need of crushing tablets or adding flavoring which can          work on any size and shape of pill or capsule.
                           Student Pharmacist Programming                                                                                                       NORTH
                                                                                                                                                                TOWER                                                          alter medicines efficacy.                                     • Alleviates the need of crushing pills or adding flavoring
                           NCPA Closing Night Party                                                                                             SOUTH                                                                                                                                          which can alter medicines efficacy.
                                                                                        Phone:                 +1 619-234-1500                  TOWER
             Marriott Marquis San Diego Marina                                                                                                                                                                                                                                               • MEDCOAT dissolves in 47 seconds once swallowed.
                           Foundation Meetings                                          Fax:                   +1 619-234-8678
             333 West Harbor Drive
             San Diego, California 92101 USA                                            Toll-free:             +1 800-228-9290
                                                                                        Sales:                 +1 619-234-1500 ext= 6300
                                                                                                                                                                                                                                                                                               SAFETY
                                                                                                                                                                                                                                                                                             • Contains only food ingredients that are not known to
                                                                                                                                                                                                                                                                                               interact with drugs.
                                                                                                                                                                                                                                                                                             • No known contraindications with any drugs.
https://www.marriott.com/hotels/event-planning/business-meeting/sandt-marriott-marquis-san-diego-marina/                                                          1/1                                                                                                                        • Many pills should not be crushed and using MEDCOAT
                                                                                                                                                                                                                                                                                               will allow many patients to take the pill without the
                                                                                                                                                                                                                                                                                               needing to do this first.

                                                                                                                                                                                                                                                                                               ADDED BENEFITS
                                                                                                                                                               THIRD FLOOR (SouthTower)
                                                                                                                                                                                                                                                                                             • Helps patients take the right dose of their prescribed
                                                                                                                             SOUTH                           Pre-convention Workshops
                                                                                                                             TOWER                                                                                                                                                             medications by alleviating the need to crush or cut pills.
                                                                                                                                                                                                                                                                                             • Encourages patients to complete their prescribed and
                                                                                                                                                                                                                                                                                               non-prescribed medicine regimens.
                                                                                                                                                                                                                                 Ordering Information
                                                                                                                                                                                                                                                                                             • One MEDCOAT applicator can coat up to three pills
                                                                                                                                                                                                                                 Item Number        Product                                    depending on the size.
                                                                                                                                                                                                                                    1018514         Citrus Flavor (lemon/lime)               • Allows doctors to prescribe the pill version of a patient’s
                                                                                                                                                                                                                                    1018515         Strawberry Flavor                          medication rather than the liquid form, which is often
                                                                                  https://www.marriott.com/hotels/event-planning/business-meeting/sandt-marriott-marquis-san-diego-marina/                               1/1        1018513         Cola Flavor                                bad tasting and dosed improperly.

                                                                                                                                                                                                                                                             Call us today to place your order or for a free sample at 1-888-832-0322,
                          28                                                                                                                                NCPA 2019 ANNUAL CONVENTION                                                         M-F: 8:00 a.m. – 4:30 p.m. ET.
                                                                                                                                                                                                                               #NCPA2019ANNUALCONVENTION                                    www.medcoatusa.com.                        29
                                                                                                                                                                                                                                                                                                                                              MCA 849 0819B
Business Education                                                                             Katherine I. Funk,
                                                                                                                                                                                                              Washington, D.C.

                                                                                                            Speaker Profiles
                                                                                                                                                                                                              co-managing partner,
                                                                                                                                                                                                              Lewis Brisbois
                                                                                                                                                                                                            Bisgaard & Smith.
                                                                                                                                                                                             Katie has more than 25 years of
                                                                                                                                                                                             experience successfully navigating
                                                                                                                                                                                             antitrust and business issues on
                                                                                                                                                                                             behalf of her clients. Katie works with
                                                                                                                           Amina Abubakar,          opioid workflow at Shaver Pharmacy       health care clients on the formation
                                                                                                                             PharmD, AAHIVP,        & Compounding Center and is direct-      and operation of clinically integrated
                                                                                                                             owner, RxClinic        ly embedded in the clinical workflows    networks, the buying and selling of
                                                                                                                             Pharmacy, Charlotte,   of the pharmacy.                         provider practices, and other health
                                                                                                                           N.C. Amina is a leader                                            care system transactions.
                                                                                                            in community pharmacy, always find-                     Kathy Campbell,
                                                                                                            ing a way to implement new services                       PharmD, owner,                        Lorri Gebo-Shaver,
                                                                                                            into her business and advance the                         Medicap Pharmacy.                       PharmD, owner,
                                                                                                            profession. She has cracked the code                      Developing a private                    Shaver Pharmacy
                                                                                                            and is operating a successful pharma-                   label in her single-                      & Compounding
                                                                                                            cogenomics program. Amina is an ad-     pharmacist practice allows Kathy                        Center. In her role
                                                                                                            vocate in this space and was recently   to ensure that when she works with       as CPESN Idaho luminary, Lorri has
                                                                                                            invited to the White House Office       patients to achieve optimal health,      worked to create awareness and
                                                                                                            of Science and Technology Policy        they can walk out of store with her      forge opportunities with ACOs,

         Explore
                                                                                                            and to the FDA to discuss the role of   reliable, quality product and keep       hospitals, health plans, and Medicaid.
                                                                                                            pharmacists in pharmacogenomics.        coming back for more. Kathy’s            She is a leader in her state with the
                                                                                                                                                    expansion into private label prod-       adoption of eCare plan documenta-
                                                                                                                          Steve Adkins, PharmD,     ucts has allowed her to improve her      tion into workflow, especially when
                                                                                                                            owner, Health Park      patients’ health and the pharmacy’s      applied to pharmacist-led opioid

       our booth
                                                                                                                            Pharmacy. Steve has     supplement profits.                      education for patients.
                                                                                                                            grown his packaging
                                                                                                                          program to well over                    A.J. Day, PharmD,                         Arthur Greeno,
                                                                                                            1,000 patients by working with home                     clinical pharmacist                       Chick-fil-A owner
                                                                                                            health agencies, discharge nurses,                      and vice president                        and operator.

     to learn more.
                                                                                                            and social workers from nursing                         of clinical services,                     Arthur is the owner
                                                                                                            facilities.                                            PCCA. A.J.’s practice                    and operator of two
                                                                                                                                                    focus areas include veterinary           Chick-fil-A restaurants in Tulsa, Okla.,
                                                                                                                            Caitie Brown, PharmD,   compounding, aseptic compounding,        an Amazon best-selling author, a
                                                                                                                             PGY-1 resident,        pain management, compounding             mentor, and a coach. Chick-fil-A
                                                                                                                             Shaver Pharmacy        technique, and regulatory affairs.       believes customer service means

                                                                                                                                                                                                                                        Speaker Profiles
                                                                                                                             & Compounding          A.J. serves on the IACP Board of         “to serve,” and Arthur trains his team
                                                                                                                            Center.                 Directors and the National Community     to do just that. Teaching his team
                                                                                                            Caitie is a graduate of Samford Uni-    Pharmacists Association Compound-        and others about how to honor their
                                                                                                            versity McWhorter School of Pharma-     ing Committee.                           guests is an integral part of his busi-
                                                                                                            cy, is currently completing a PGY-1                                              ness model. Arthur speaks across the
                                                                                                            community-based residency at Idaho                                               nation about his story of leadership,
                                                                                                            State University, and is the network                                             marketing, and overcoming odds
                                                                                                            liaison for CPESN-ID. She is conduct-                                            throughout life.
                                                                                                            ing a research project on the current

30                                                                            NCPA 2019 ANNUAL CONVENTION   #NCPA2019ANNUALCONVENTION                                                                                             31
     Copyright © 2019 Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc.
     All rights reserved. US-SIV-00319 07/19 sivextro.com
NATIONAL COMMUNITY PHARMACISTS ASSOCIATION FOUNDATION

                                                                                                                                                                                                                                  V oth
                                                                                                                                                                                                                                  B
                                 Melody L. Hartzler,                      Richard Logan, Jr.,        maintaining a health care practice

                                                                                                                                                                                                                                   is
                                                                                                                                                                                                                                    o
                                                                                                                                                                                                                                     it #
                                   PharmD, BCACP,                           PharmD, co-owner,        where patients receive excellent care.

                                                                                                                                                                                                                                       us 10
                                   BC-ADM, family                           L&S Pharmacy.            Because Carrie has seen the long

                                                                                                                                                                                                                                         at 29
                                   medicine clinical                         Richard and his son,    term impacts on her clients of poorly
                                  pharmacist and                            Tripp, have worked to    negotiated contracts and other
                   associate professor of pharmacy          train their technician staff members     business arrangements, she is able
                   practice, Cedarville Pharmacy.           as community health workers and          to offer clients a proactive approach
                   Melody’s primary practice interests      utilize these individuals as an          to managing the business side of a
                   are diabetes, pulmonology, and           extension of their pharmacy to           health care practice.
                   integrative/functional medicine.         improve care coordination and save
                   She has developed an integrative         patient lives.                                          Jesica Mills, PharmD,
                   medicine service in her clinical                                                                  MBA, owner,
                   practice in family medicine and has                     Mark McCurdy, RPh,                        Owensboro
                   a blog focused on incorporating this                      owner, Mark’s                           Family Pharmacy
                   approach into chronic disease state                       Pharmacy. Mark is a                    and Wellness.
                   management. Melody also uses her                          luminary of CPESN       Determined to help a sick loved
                   blog, PharmToTable.Life, as a plat-                     Nebraska and one of       one who had exhausted traditional
                   form to educate patients and health      the leaders in the nation for submit-    treatment options, Jesica learned
                   care providers about this practice.      ting care plans. The Mark’s Pharmacy     everything she could from her state
                                                            team believes quality care means         board of pharmacy, department of
                                 Dylan Herr, quality        more than just prompt filling of pre-    agriculture, and local growers on how
                                   assurance and            scriptions. This dedication to quality   to provide safe hemp products to
                                   regulatory affairs       and patient care has led to care of-     her patients. She is adamant about
                                   manager, Eagle
                                 Analytics. Dylan
                   oversees Eagle’s Quality Assurance
                                                            ferings and services that have helped
                                                            establish Mark’s Pharmacy as a leader
                                                            in pharmacy patient care.
                                                                                                     stocking high-quality products and
                                                                                                     educating patients on hemp-based
                                                                                                     products.
                                                                                                                                               Help Your Fellow Pharmacist
                   and Quality Control functions of
                   Eagle’s operations and is a regulatory                   Carrie Meigs, partner,                  Steve Moore, PharmD,
                                                                                                                                                                            The NCPA Foundation continues to assist independent
                   consultant to 503A compounding                            Lewis Brisbois                          owner, Condo
                                                                                                                                                                            community pharmacies across the nation damaged by tornadoes,
                   pharmacies. Dylan has led pharmacies                      Bisgaard & Smith.                        Pharmacy. Steve
                   through NABP, BOP, and FDA                                Carrie is a health                       never misses an op-                                   flooding, and destructive storms thanks to donations to the
                   inspections and helped them achieve                      care attorney with                      portunity to share how                                  Disaster Relief Fund.
                   ACHC and PCAB accreditation.             over 20 years of experience rep-         abusive PBM practices are impacting
                                                            resenting health care providers in       patient lives and his business with his                                Be sure to download the Disaster Preparedness Checklist on the
                                    Calvin H. Knowlton,     the issues that matter to them. In       community, legislatures, and press.
                                                                                                                                                                            disaster relief page of www.ncpafoundation.org, where you’ll find
                                     BScPharm, MDiv,        her practice, she has developed an       He has been quoted in local media,
                                                                                                                                                                            useful tips to help you reduce the consequences of an unexpected
                                     PhD, CEO, chairman,    approach that allows her to advise       industry publications, and also in the
                                     and founder, Tabula    health care providers with respect       New York Times.                                                        event.
                                    Rasa HealthCare.        to the legal, regulatory, and business
Speaker Profiles

                   One of Calvin’s companies, CareKensis,   considerations that they face in their                                                                          Through donor support, the NCPA Foundation preserves the
                   is the first national PACE medication    practices, all with an understanding
                                                                                                                                                                            legacy of independent community pharmacy through scholarships
                   risk mitigation company. Calvin has      of the importance of building and
                   authored and co-authored textbooks,                                                                                                                      to pharmacy students, research and programs to improve the
                   chapters, and articles focused on the                                                                                                                    success of independent pharmacy, community pharmacy-based
                   role and responsibility of pharmacists                                                                                                                   health awareness programs, and aid to community pharmacy
                   in the outcomes of patient-centered
                                                                                                                                                                            owners for their recovery in the event of disaster, illness, or other
                   medication care.
                                                                                                                                                                            adverse circumstances.

                                                                                                                                                                            Visit www.ncpafoundation.org to give your tax deductible
                   32                                                                          NCPA 2019 ANNUAL CONVENTION                     #NCPA2019ANNUALCONVENTION
                                                                                                                                                Follow us on Twitter @NcpaF donation.                                             33
Shanna O’Connor,                         Karla L. Palmer,                            Dared Price, PharmD,

     IMPLEMENTING
                                                                    PharmD, assistant                       director, Hyman,                             co-owner, Graves
                                                                    professor, College                      Phelps & McNamara.                           Drug Stores. After

          SHINGRIX
                                                                    of Pharmacy at Idaho                    With 27 years of                             seeing the business
                                                                  State University.                        experience as a litigator,                  impact of a med sync

        NOW PLAYING
                                                    Shanna is on the faculty at Idaho      Karla is an expert on DEA and FDA            program with 900 patients, Dared
                                                    State University College of Pharmacy   enforcement and litigation matters.          and his wife, Renee, made growing

       AT A THEATER                                 and the lead network facilitator for
                                                    CPESN-ID. She is an expert in
                                                                                           Palmer advises clients throughout the
                                                                                           supply chain – from manufacturers
                                                                                                                                        their med sync program a wildly
                                                                                                                                        important goal of their business, and

      VERY NEAR YOU                                 innovative non-dispensing service
                                                    development and delivery in commu-
                                                                                           and distributors to outsourcing
                                                                                           facilities, pharmacies, and doctors –
                                                                                                                                        the program is still growing.

                                                    nity pharmacies, is a consultant for   on a range of issues including DEA                          Jason Rapert,
                                                    workflow integration for community     and FDA regulations and guidance,                            Arkansas state

        Get in-depth information on                 pharmacists in Idaho and Alaska, and   government inspections and investi-                          senator. Sen. Rapert
                                                    has directly cared for patients with   gations, warning letters, consent                            was influential in
       the SHINGRIX clinical profile,               complex pain management concerns.      decrees, and administrative and                             passing the first bill in
      counseling patients, and more                                                        federal proceedings.                         the U.S. to permit state-level regula-
                                                                   Richard Ost, RPh,                                                    tion of pharmacy benefit managers
                        HOSTED BY:                                  owner, Philadelphia                   Michelle Pattengill,          by the state insurance commissioner.
                                                                    Pharmacy. Richard’s                    certified pharmacy
                  Brian Tieu, PharmD                                                                                                    He is a vocal proponent for state PBM
                                                                    pharmacies have had                    technician/                  regulation. Under his leadership as
             Health Outcomes Liaison                               great outcomes with                     community health             president of the National Council of
                                                    PBM audits. His pharmacies regularly                  worker, L&S Pharmacy.         Insurance Legislators, the organiza-
                                       TIME:        receive “NO CHANGE” audit results.     In the few short months of becoming          tion adopted the Arkansas framework
                                    Saturday,       Richard credits his workflow, staff,   a community health worker, Michelle          as their PBM model legislation. To
                                12:00–1:00 pm       and the proactive audit review pro-    has addressed hundreds of inter-             date, almost a quarter of the states
                                                    cess for the success.                  ventions using her additional skill          have introduced legislation modeled
                                                                                           sets that have improved and saved            after the NCOIL bill.
                           LOCATION:                               Eric Pachman,           patient lives.
                             SHINGRIX                                president,                                                                       Susan Rhodus, RPh,
                  Presentation Theater,                              46brooklyn.                           Bryan Prescott,                             senior vice president,
                            Room 11AB                                Eric formed                             PharmD, MBA,                              contract administra-
                                                                   46brooklyn to find                        director of business                      tion, Gerimed. Susan

                     Lunch will be served           answers to his questions about the                       coaching, PCCA.                          has been a leader in
                                                    convoluted prescription drug supply                    Bryan works to provide       the long-term care industry for more
                                                    chain and share his learnings along    clients financial analysis, marketing,       than 30 years and is a leading advo-
           Also visit us at Booth #807              the way. Through analyzing U.S. drug   and human resource expertise. Before         cate for medical-at-home services.
                                                    pricing data, his company has shown    joining PCCA, Bryan was PIC and
                                                    millions of dollars of misuse in the   operations manager of LTC at
                                                    Medicaid programs.                     Pharmcare in Pearland, Texas. He is
                                                                                           a frequent presenter on pain,
                                                                                           palliative care, wound, scar, ENT, and
                                                                                           marketing.

          Trademarks owned or licensed by GSK.

                     ©2019 GSK or licensor.
                     SGXJRNA190033 September 2019
                     Produced in USA.
34           NCPA 2019 ANNUAL CONVENTION            #NCPA2019ANNUALCONVENTION                                                                                               35
Josh Rimany, RPh,                         Brittany Sanders,                         Lisa Schwartz, PharmD,                    Ollin B. Sykes,                                       Trenton Thiede,                                        Carlie Traylor, PharmD,
                  FACA, owner,                              PharmD, co-owner,                         NCPA senior director,                      CPA, CITP, CMA,                                       PharmD, MBA, chief                                    NCPA associate
                  Dilworth Drug and                         The Pharmacy at                           Professional Affairs.                      president, Sykes &                                    operating officer,                                     director, Strategic
                  Wellness Center.                          Wellington. After                         Lisa has strong                            Company, P.A.                                         PAAS National®.                                       Initiatives. During
                Recognizing that his                      working for a big-chain                   professional knowl-                        For more than 35 years,                               Trent helps to ensure                                  her previous role as
patients were heading to Amazon to        pharmacy, Brittany and co-owner            edge on pharmacy management is-           Ollin has been helping independent                    the viability of independent com-                      director of clinical services for Chancy
buy the same vitamins he was selling,     Nick Dziurkowski were convinced            sues including pharmacy operations,       pharmacies grow their financial                       munity pharmacies nationwide. His                      Drugs, Carlie led initiatives that re-
Josh decided to intervene by making       that they could provide patients with      quality measurement, patient coun-        wealth. Ollin is intricately involved in              company has analyzed more than                         sulted in a 50-percent increase in the
a label they could only get from him      better medication and health-related       seling, DSCSA, pharmacy automation,       all aspects of the business with a con-               80,000 audits and saved members                        number of patients enrolled in their
– his own. Creating a private label has   care at a locally-owned pharmacy,          and health IT. She utilizes her unique    centration in tax, business advisory                  over a half-billion dollars in audit                   medication synchronization program.
allowed Josh to create brand loyalty      where they would not be restricted         skills to support pharmacy owners         services, and technology consulting                   recoupments.
and ensure that the profits from          by corporate policies and be able to       nationwide on a variety of business       for independent pharmacies and their                                                                                       Travis Wolff, PharmD,
supplement sales would stay within        give a superior level of service. From     issues.                                   owners.                                                               Gabe Trahan, NCPA                                      BCACP, co-owner
his four walls.                           this initial concept in December 2014,                                                                                                                       senior director,                                     of Med-World
                                          to the grand opening in November                         Kala Shankle, JD,                          Scott W. Sykes,                                          Store Operations                                     Pharmacy. Travis is
                Shelley Roberts,          2015, to today, this belief forms the                      NCPA director, Policy                      CPA, Sykes &                                           and Marketing.                                     well-read in employee
                 PharmD, owner,           foundation of the company values at                        and Regulatory                             Company, P.A.                                         Gabe has worked with                  culture, workplace change, and
                 Grassroots Pharmacy.     The Pharmacy at Wellington.                                Affairs. Kala advo-                        Scott works directly                 hundreds of community pharmacies                       implementation. He has applied what
                 Opening their                                                                     cates for community                        with pharmacy owners,                  of all sizes to help them improve their                he has learned to successfully lead
                pharmacy in 2017,                        Jon Schallert,              pharmacies in front of federal            assisting with day to day accounting                  image and ultimately boost front-end                   his team to push the envelope of
Shelley and her husband have worked                        destination business      agencies including CMS, FDA, and          and tax compliance issues. He is also                 profits. From conducting in-store and                  innovation in his pharmacy.
tirelessly to be a wellness hub for                        expert. Jon is the only   SBA. As a widely sought out expert        active in year-end payroll prepara-                   virtual consultations to presenting at
their community, which has included                        business consultant       on DSCSA, Kala has spoken nationally      tion, tax planning, and individual and                educational workshops and writing
private-labeling products. Putting                       teaching businesses         on DSCSA compliance.                      corporate tax preparation for phar-                   extensively on front-end retailing,
Grassroots’s name on supplements,         and communities how to reinvent                                                      macy owners and businesses.                           Gabe has established himself as
protein powders, coffee, and even         themselves into consumer desti-                           Paul Shelton, president,                                                         the leading expert in effective and
candles, has allowed them to provide      nations. Jon speaks to thousands                           PharmaComplete                                                                  innovative front-end design and
quality products to their patients        annually on his trademarked 14-step                        Consulting Services.                                                            merchandising.
that they can’t get anywhere else –       “Destination Business” process, which                      Paul is an LTC
keeping patients and profits in their     he developed over the last 31 years                       pharmacy distribution,
store!                                    after interviewing more than 10,000        automation, and workflow specialist
                                          business owners in more than 500           with over 11 years of direct experi-
                                          communities. Jon’s insight is seen         ence in LTC. He has helped the phar-
                                          in publications, such as The Wall          macies that he works with grow their
                                          Street Journal, The Washington Post,       businesses by tens of thousands of          Speaker Disclosures for ACPE-Accredited Business Education
                                          and Entrepreneur magazine. He is a         prescriptions per year, and hundreds        The following business education speakers have no relevant financial relationship(s) with a commercial interest.

                                          member of the International Down-          of thousands of bottom line dollars.        Amina Abubakar              Lorri Gebo-Shaver           Jesica Mills               Michelle Pattengill         Brittany Sanders            Scott W. Sykes
                                          town Association, the International                                                    Steve Adkins                Arthur Greeno               Steve Moore                Dared Price                 Jon Schallert               Trent Thiede
                                                                                                                                 Caitie Brown                Dylan Herr                  Shanna O’Connor            Jason Rapert                Lisa Schwartz               Gabe Trahan
                                          Economic Development Council, and                                                      Kathy Campbell              Richard Logan, Jr.          Richard Ost                Susan Rhodus                Kala Shankle                Carlie Traylor
                                          the National Main Street Network.                                                      Seth DePasquale             Mark McCurdy                Eric Pachman               Josh Rimany                 Paul Shelton                Travis Wolff
                                                                                                                                 Katherine I. Funk           Carrie Meigs                Karla L. Palmer            Shelley Roberts             Ollin B. Sykes

                                                                                                                                 The following business education speakers have real or apparent conflicts of interest. The conflict of interest has been resolved by peer review of the
                                                                                                                                 slide content for each presentation.

                                                                                                                                 A.J. Day: clinical pharmacist and vice president of clinical services, PCCA
                                                                                                                                 Melody L. Hartzler: owner, PharmtoTable, LLC (supplement sales)
                                                                                                                                 Calvin H. Knowlton: CEO, Tabula Rasa HealthCare (tech-based medication
                                                                                                                                    management solutions)
                                                                                                                                 Bryan Prescott: director of business coaching, PCCA

36                                                                            NCPA 2019 ANNUAL CONVENTION                      #NCPA2019ANNUALCONVENTION                                                                                                                                     37
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