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NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
Official Publication of the Washington Association of Landscape Professionals   Winter 2021

NORTHWEST LANDSCAPE PROFESSIONAL

   120 State Ave NE #303
    Olympia, WA 98502
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
Northwest Landscape
                                                  IN THIS ISSUE:
          Professional
The NWLP – Northwest Landscape Professional
– is the official publication of the Washington
                                                                                                           President’s Message              2
Association of Landscape Professionals and
is published and distributed quarterly to
WALP members and extended gratis to select
courtesy subscribers.
                                                                                                   WALP Committee Updates                   3
         2021 WALP Board
           Of Directors                                                                                WALP Chapter Updates                 4
                 President
               Ella Vogelpohl
             Ragen & Associates

             President-Elect
                                                                                          Remembrance – Brendon Nepon                       6
                    Open

                 Secretary
               Lucas Lusier
                                                                                                             Legislative Update             7
             SeaScape NW, Inc.

                 Treasurer
              Don Bottemiller                                                                          Business Management                  12
             D & D Nursery, Inc.

              Past President
              John Murphy                                                                                      Business Training            14
       Landscape Industry Certified
       JM Landscaping and Irrigation

       Associate Representative
               Martin Munoz
                                                                                                                   Industry News            16
                 Horizon

          Ex Officio Members
             Michael Murphy
                                                                                                         New Product Updates                17
       Sunrise Landscape Design, Inc
               Will Anstey
        Devonshire Landscapes, Inc.
                                                      The Washington Association of Landscape Professionals is monitoring the
               Tim Buiten
 Tim’s Complete Landscape Management               ongoing COVID-19 concerns on public safety.

         King County Director                         As this winter issue of NWLP magazine goes to press, we are all still in the thick
               Dave Haizlip
                                                   of responding to the COVID-19 outbreak in Washington and around the world.
           New Leaf Creations, Inc
                                                   WALP has developed a resource page on our website to give members and
     Snohomish County Director
             Brandon Cook                          affiliates in the landscape industry up to date information on how this crisis affects
      Cook Brothers Landscaping LLC                landscape professionals. WALP leadership continues to work on your behalf to get
         South Sound Director                      answers from the government on key issues that impact our staff, customers, and
             Rick Longnecker
    Buds & Blades Landscape Company
                                                   our businesses.

          Southwest Director                          Please visit www.walp.org/covid-19-resources for the most up to date
                    Open                           information. We wish you all good health during this challenging time.
  Executive Director / NWLP Editor
                Peter Dervin
                 VPC Sales
                                                           For information regarding advertising opportunities, please call us at
                                                                        (360) 350-4464 or email at info@walp.org.
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
President’s Message

                                             Welcome to 2021!!!                                                 Mission Statement
                                                                                                               For The Washington
                                             Ella Vogelpohl                                                  Association Of Landscape
                                             Ragen & Associates                                                    Professionals
                                             2021 WALP State President                                       To promote professionalism,
                                                                                                             integrity, and education to a
                                                                                                             thriving membership within
                                                                                                             the Green Industry and the
                                                                                                             communities served.
                         As we start this year, there will be lots of changes coming our way. WALP will
                                                                                                                 Vision Statement
                      be no different. We will continue having our meetings and trainings virtually, but
                                                                                                               For The Washington
                      hopefully later in the year being able to socialize in person again.
                                                                                                             Association Of Landscape
                        On January 29th, we will have our Annual Meeting via Zoom and then go into                 Professionals
                      our Strategy Meeting. Please plan on attending both meetings. It means a long day      • The Washington Association
                      on the computer, but we will get a lot accomplished. We will have fun too!               of Landscape Professionals
                         Last year, some members told us that they didn’t feel they were getting anything      is a publicly recognized and
                      for their membership dues. I want to make sure that everyone sees the value              unified industry of landscape
                                                                                                               professionals who embody
                      in their membership. At the Strategy Meeting, I want to us to help set some
                                                                                                               business and technical
                      guidelines and goals for the committees, to give them ideas of what to accomplish        excellence.
                      during 2021. We will be looking for a few people to join in making the plan            • The Washington Association
                      happen, but we will try really hard not to make any task too strenuous or time           of Landscape Professionals
                      consuming. I know we all have lives outside of work and our families are the most        provides and promotes the
                      important to us.                                                                         opportunity to mentor and
                                                                                                               support its members.
                         On the recent survey, education/trainings, the conference, field day, marketing,
                      WALP Magazine, certification, membership, legislation, and the golf tournament         • The Washington Association
                                                                                                               of Landscape Professionals’
                      had the most responses. Classes for new business owners, monthly meetings, and           members receive value
                      networking were also important to the people that answered the survey.                   and benefit by sharing
                         Just a little about me, that a few of you recently have gotten to know about          knowledge, resources, and
                      me a little better: I have been working in the office management / bookkeeping           experience.
                      profession for almost 45 years. I have the same amount of time in working with         • The Washington Association
                      non-profit organizations. I don’t have any hands-on experience in landscaping,           of Landscape Professionals
                                                                                                               is the networking place and
                      but I have learned a lot in the last 20 years working at Ragen & Associates. My          referral resource for “Green
                      non-profit experience has been as a president, secretary, newsletter editor, leader,     Industry” professionals.
                      trainer, organizer, recruiter, and even a hands-on person running troops, events,
                      meetings, tournaments, and whatever needed to be done for the groups                     “Defining Professionalism
                      to succeed.                                                                               In The Green Industry”
                         It’s important to me to see WALP succeed and prosper. With coming from a
                      non-landscaping background, I see the value in WALP and its members. We need                      WALP Office
                                                                                                                     120 State Ave NE #303
                      to remember to have fun and let our inner kid out sometimes too. Let’s roll up our               Olympia, WA 98502
                      sleeves on January 29th and get 2021 off the ground for the future.                                (360) 350-4464
                                                                                                                      email: info@walp.org
                                                                                                                     website: www.walp.org
                                                                                                             Material may not be reproduced or pho-
                                                                                                             tocopied in any form without written per-
                                                                                                             mission of the Washington Association of
                                                                                                             Landscape Professionals.

                 2
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
Committee Updates
     2021 Committees                            WALP Committee Updates
      Awards Committee
        Lloyd Glasscock
Northwest Flower & Garden Festival   Conference Committee
    Certification Committee          Will Anstey, Chair
         John Murphy
  JM Landscaping and Irrigation      Dear members,
        Michael Murphy                  As the conference chair and business owner I am following the evolving
  Sunrise Landscape Design, Inc      COVID situation, as I am sure we all are. The uncertainty of particular
    Conference Committee             restrictions makes it infeasible to make any solid plans or reservations at this time.
                                     I have determined that online/Zoom is not a practical substitute given “Zoom
          Will Anstey
                                     fatigue” and lack of participation in WALP’s previous online events and other
   Devonshire Landscapes, Inc.
                                     industry online events. I am hopeful that with the upcoming vaccine availability
         Ella Vogelpohl              the government will soon ease restrictions, and we can then plan our next live and
       Ragen & Associates
                                     in person Conference where we can all get together and enjoy the networking and
     Education Committee             camaraderie that we all miss. Please stay tuned to your WALP Wednesday emails,
                                     as we will be sending out surveys for membership input on the type of educational
              Open
                                     components you all want at our next Conference. We are also looking into the
       Events Committee              possibility of mixing up the time of year, and possibly combining with a “Field
              Open                   Day” type event. Wishing the best for all of you and your businesses, and looking
                                     forward to a better 2021!
 Golf Tournament Committee
           Ken Yorozu
T. Yorozu Gardening Company, Inc.

     Legislative Committee
          Will Anstey                Golf Committee
     Devonshire Landscapes           Ken Yorozu, Chair
         Rick Longnecker
Buds & Blades Landscape Company
                                        During this past year, as we all know, we had to cancel our annual golf
          Zack Zobrist               tournament due to the pandemic. The golf committee is still in the planning
       Puget Sound Plants
                                     stages for a comeback in 2021. Although a course hasn’t been selected, to date,
     Marketing Committee             we hope to have a site selected sometime in January. I will be contacting the other
                                     member of the committee this month to lock down a site that will be fun for all.
              Open
                                     Please plan on marking your calendars for August or early September.
    Membership Committee
           Tim Buiten
         Tim’s Complete
     Landscape Management

                                                                                                                              3
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
Chapter Updates

                              WALP Chapter Updates

                  King County Chapter

                                                              What a year 2020 has been! Everyday     for meeting topics so we can present
                                                           seems to bring some change whether         information that will be beneficial.
                                                           in your business or personally. I know     Please email me directly (dave@
                                                           these times can be difficult but I         newleafcreations.com) or the WALP
                                                           hope you are staying busy beautifying      office with any suggestions.
                                                           properties as people are spending more       Here is to a healthy and prosperous
                                                           time at home and in their yards. We        2021!
                                                           have missed seeing everyone in person
                                                           at chapter meetings and look forward
                                                           to when we can. 2020 has been an off
                                                           year but we are working to get together
                  Director                                 via virtual / zoom chapter meetings and
                  Dave Haizlip, EPC                        are lining up some good presenters.
                  New Leaf Creations, Inc.                 We welcome any and all suggestions

                               Wetlands and Woodlands
                               Wholesale Nursery
                               Specializing in wholesale plant sales for
                               over 30 years. Five acres of current stock
                               offering shade trees, evergreens, shrubs,
                               ground cover and native plants. Catering to
                               landscapers, architects, landscape designers
                               and contractors. Give us a call for pricing on
                               your next complete plant package.

                                                                                           2 3 4 2 3 5 7 T H AV E S E
                                                                                           W O O D I N V I L L E , WA 9 8 0 7 2
                                                                                           425-338-9218
                                                                                           WETLANDSWOODLANDS.COM

             4
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
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NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
Remembrance
               Brendon Nepon,
           long-time WALP Member
                and colleague
      I want to thank WALP members for the outpouring of love and
    prayers I have received since Brendon disappeared on 9-27-20.
       I had the privilege of being a WALP member from 1990, until
    my retirement in 2016. Brendon grew up surrounded by so many
    wonderful people in the landscape industry. He attended WALP
    social activities with me as a child, and I was so proud to have him
    follow my footsteps with his insurance career. It was only natural
    for Brendon to take over my WALP clients, and he was passionate
    about his career and serving the association. We attended several
    of the state conventions together, and I was so proud of the way
    he jumped right in with everything WALP.
      In July Brendon adopted Sita, a Jindo rescue puppy from
    Korea, and he was so happy. They were constant companions,
    and started hiking together on overnight trips around the area.
    On September 27th, Brendon’s 37th birthday, they left to hike to
    Snow Lake and on to Gem Lake at Alpental. He was last spotted
    past Snow Lake on his way up to Gem Lake about 3 pm. It is our
    belief that he fell trying to help Sita, who we believe was off leash,
    and probably chased a chipmunk and went over a cliff.
       To date neither Brendon’s body or evidence of Sita has been
    found. Over 6 days, 366 volunteers from all over the state spent
    almost 2000 person hours searching 100 square miles, and did
    not turn up a single clue as to their whereabouts. King County
    Search and Rescue volunteers had scoured the mountain
    every weekend on foot, helicopter, and drone since the formal
    investigation ended. There will be another search in the spring
    after the snow melts.
      We are so grateful for all the volunteers.
      Brendon leaves behind a heartbroken family. I am thankful for
    the 37 years we had together, and miss him terribly.

      Tena Wheat

6
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
LEGISLATIVE
     UPDATES

n Update on new Appliance Efficiency and Testing Standards
   In the FALL 2020 issue of the NWLP,       House Committee on Environment             which federal efficiency and testing
we printed House Bill 1165 which             & Energy                                   standards have been established
addressed Low-Water Landscaping              House Committee on Appropriations          include:
Practices. We learned that this Bill was     Senate Committee on Environment,              n       commercial refrigeration and
different than Senate House Bill 1444        Energy & Technology Senate                            freezing equipment;
which sets the new standards for “Spray      Committee on Ways & Means
                                                                                           n       pool heaters; and
Sprinkler Bodies” to meet new Appliance
Efficiency and Testing Standards effective   Background:                                   n       general service fluorescent lamps.
January 1, 2021. Please review the              Appliance Efficiency and Testing            Washington law sets minimum
summary of House Bill 2SHB 1444.             Standards.                                 efficiency and testing standards for
                                                 Federal law generally allows states    several categories of appliances sold,
  FINAL BILL REPORT 2SHB 1444                                                           offered for sale, or installed in the state,
                                             to establish minimum efficiency and
Brief Description: Concerning                testing standards for products that        including:
appliance efficiency standards.              are not covered by federal appliance              n   commercial hot food holding
Sponsors: House Committee on                 efficiency regulations. Once a federal                cabinets;
Appropriations (originally sponsored         efficiency standard is established for a          n   portable electric spas;
by Representatives Morris, Fitzgibbon,       given appliance, the federal standard
                                                                                               n   showerheads; and
Tarleton and Ormsby; by request of           will preempt existing state standards
Department of Commerce).                     unless the state is granted a waiver of           n   wine chillers.
                                             federal preemption. Appliances for                                  continued on page 8

                                                                                                                                        7
NORTHWEST LANDSCAPE PROFESSIONAL - Winter 2021 Official Publication of the Washington Association of Landscape Professionals - Washington ...
Legislative Update continued from page 7

       The Department of Commerce                      Retail Electric Customer Privacy                  Repeal of Federally Preempted
    (Department) may recommend updates               and Consumer Protection.                            Appliance Efficiency and Testing
    to the state appliance efficiency and               An electric utility may not sell                 Standards.
    testing standards. The Department                private or proprietary customer                     The state appliance efficiency
    may also recommend establishing state            information. An electric utility may not            and testing standards for the
    standards for additional non-federally           disclose private or proprietary customer            following products have been
    covered appliances. In making its                information with or to its affiliates,              preempted by federal standards
    recommendations, the Department                  subsidiaries, or any other third party              and are repealed:
    must use certain criteria, including             for the purposes of marketing services          n   commercial refrigeration and
    that:                                            or product offerings to a retail electric           freezing equipment;
            n   multiple manufacturers produce       customer who does not already
                                                                                                     n   state-regulated incandescent
                appliances that meet the             subscribe to that service or product,
                                                                                                         reflector lamps;
                proposed standard at the time of     unless the utility has first obtained
                recommendation;                      the customer’s written or electronic            n   pool heaters;
                                                     permission to do so.                            n   automatic commercial ice cube
                                                        Disclosure or sale of private or                 machines; and wine chillers.
                                                     proprietary customer information by             Amendments to Existing State
        This analysis was prepared by
                                                     a third party, when prohibited by a          Appliance Efficiency and Testing
    non-partisan legislative staff for the
                                                     contract with the electric utility, is       Standards.
    use of legislative members in their
                                                     an unfair or deceptive act in trade             Beginning January 1, 2020, portable
    deliberations. This analysis is not a part
                                                     or commerce and an unfair method             electric spas must meet the efficiency
    of the legislation nor does it constitute a
                                                     of competition for the purpose of            requirements of, and be tested in
    statement of legislative intent.
                                                     applying the Consumer Protection Act.        accordance with, the American
        n       appliances meeting the proposed
                                                        Any other person who legally possess      National Standards for Portable Electric
                standard are available at the time
                                                     private or proprietary retail electric
                of recommendation;                                                                                       continued on page 10
                                                     customer information that is captured
        n       the appliances are cost-effective    or obtained for a commercial purpose
                to consumers on a life-cycle         may not sell, lease, or otherwise disclose
                basis using average Washington       the private or proprietary customer
                resource rates;                      information to another person unless:
        n       the utility of the recommended          n   the retail electric customer
                appliance meets or exceeds the              consents to the disclosure;
                utility of a comparable appliance       n   the private or proprietary
                available for purchase; and the
                                                            customer information is
                standard exists in at least two
                                                            disclosed to an electric utility or
                other states.
                                                            other third party as necessary to
       Water Conservation Performance                       effect, administer, enforce, or
    Standards.                                              complete a financial transaction
       The State Building Code Council is                   that the retail electric customer
    required to adopt rules that implement                  requested, initiated, or
    and incorporate water conservation                      authorized, provided that the
    performance standards for certain                       electric utility or third party
    plumbing fixtures. The state water                      maintains confidentiality of the
    conservation performance standards                      private or proprietary customer
    supersede all local government codes.                   information and does not further
    After July 1, 1990, cities, towns, and                  disclose the information; or
    counties may not amend or otherwise                 n   the disclosure is required or
    adopt water conservation performance                    expressly permitted by state or
    standards for certain plumbing fixtures.                federal law. Summary:

8
9
Legislative Update continued from page 8

     Spa Energy Efficiency (ANSI/APSP/                If manufactured on or after January
     ICC-14 2014).                                 1, 2021, the following appliances may
        Beginning July 19, 2021, residential       not be sold or offered for sale, lease or
     pool pumps must meet requirements             rent in the state unless they meet the
     specified in the dedicated-purpose pool       state’s efficiency standards:
     pump rules published by the United               n   commercial fryers, commercial
     States Department of Energy on                       dishwashers, and commercial
     January 18, 2017, and effective on                   steam cookers;
     May 18, 2017.                                    n   computers and computer
       Showerhead tub spout diverter                      monitors;
     combinations and showerheads must                n   faucets, except for metering
     meet the requirements in the California              faucets;
     Code of Regulations, Title 20, section
                                                      n   residential ventilating fans;
     1605.3 in effect as of January 1, 2018.
                                                      n   showerheads;
        The idle energy rate of commercial
     hot food holding cabinets must be                n   spray sprinkler bodies;
     determined using the ANSI/ASTM                   n   uninterruptible power supplies;
     F2140-11 standard test methods for               n   urinals and water closets (toilets);
     the performance of hot food holding
     cabinets.
                                                      n   and water coolers.
        The state standards for hot water             No new general service lamp
     dispensers, bottle-type water dispensers,     manufactured on or after January 1,
     and point-of-use water dispensers             2020, may be sold or offered for sale
     expire on January 1, 2020.                    in the state unless the efficiency of
                                                   the new product meets or exceeds the
       New State Appliance Efficiency              state’s efficiency standards.
     and Testing Standards.
                                                      No new air compressor
        State appliance efficiency and             manufactured on or after January 1,
     testing standards are established for the     2022, may be sold or offered for sale
     following appliances:                         in the state unless the efficiency of
        n   commercial fryers, commercial          the new product meets or exceeds the
            dishwashers, and commercial            state’s efficiency standards.
            steam cookers;                            No new portable air conditioner
        n   air compressors;                       manufactured on or after February 1,
            computers and computer                 2022, may be sold or offered for sale
            monitors;                              in the state unless the efficiency of
        n   faucets, except for metering           the new product meets or exceeds the
            faucets;                               state’s efficiency standards.
        n   portable air conditioners;                 No new high color rendering index
                                                   fluorescent lamps may be sold or
        n   residential ventilating fans;
                                                   offered for sale in the state after January
        n   showerheads;                           1, 2023, unless the efficiency of the
        n   spray sprinkler bodies;                new product meets or exceeds the state’s
        n   uninterruptible power supplies;        efficiency standards. The Department
                                                   of Commerce (Department) may
        n   urinals and water closets (toilets);
                                                   establish by rule an earlier effective
        n   water coolers;                         date, not before January 1, 2022, if the
        n   general service lamps;                 State of California adopts a comparable
        n   high color rendering index             standard with an effective date before
            fluorescent lamps.                     January 1, 2023.

10
Electric Storage Water Heater               obtained in writing the customer’s          test method, in order to maintain
Design Requirements.                          affirmative consent, alter or otherwise     or improve consistency with other
   An electric storage water heater, if       require the utility customer to alter the   comparable standards in other states.
manufactured on or after January 1,           usage of electricity or water relating        Repeal of Certain Water
2021, may not be installed, sold, or          to the electric storage water heater on     Conservation Performance Standards.
offered for sale, lease, or rent in the       the basis of information collected by       The following provisions are repealed:
state unless it has a modular demand          the electric storage water heater or any
                                                                                             n   certain water conservation
response communications port                  associated device.
                                                                                                 performance standards;
compliant with certain standards.               Department of Commerce.
                                                                                             n   the authority of the State
   The Department may establish                   The Department may adopt rules                 Building Code Council to
a later effective date for, or suspend        that incorporate by reference federal              adopt rules that implement
enforcement of, requirements for              efficiency standards for federally                 and incorporate the water
electric storage water heaters if the         covered products only as the standards             conservation performance
Department determines that doing so is        existed on January 1, 2018. The                    standards; and
in the public interest.                       Department, in consultation with
                                                                                             n   the preemption of local
   Private and proprietary customer           the Office of the Attorney General,
                                                                                                 government codes by the state
information collected, stored,                must regularly submit a report to the
                                                                                                 water conservation performance
conveyed, transmitted, or retrieved           Legislature on federal standards that
                                                                                                 standards.
by an electric storage water heater           preempt the state appliance efficiency
                                              and testing standards. Any report on               Votes on Final Passage:
equipped with a modular demand
                                              federal preemption must be transmitted             House 57 41
response port is subject to retail electric
customer privacy and consumer                 at least 30 days before the state of any      Senate House
protection provisions.                        regular legislative session.                  Effective:
                                                  The Department may adopt by               26 22 (Senate amended) 55 39
   An electric utility supplying
                                              rule more recent versions of any state      (House concurred)
electricity to a building in which an
                                              efficiency standard or test method,           July 28, 2019
electric storage water heater that meets
the design requirements has been              including any product definition              House Bill Report
installed may not, without first having       associated with the standard or

                                                                                                                                   11
Business Management
Title

                      Delegating Work… Successfully!
                                                               tasks that would be better done by staff.         Seven Steps for
                                                               When I ask about this the answer is
                                                               almost always “if I want it done quickly          Delegating Work
                                                               and I want it done right I must do
                                                                                                                How to run your business
                                                               it myself.” My advice to owners is to
                                                               consider their time worth hundreds of                more efficiently
                                                               dollars per hour and consider the tasks     1.    Explain the concept clearly. At
                                                               they are doing!                                first, your employees may be
                                                                                                              hesitant to change the way they
                                                                  There are ways to successfully              do things, particularly if they
                                                               delegate tasks to your staff, delegation       have been on the job for a long
                                                               that will free up your time to focus on        time. Begin by covering all the
                                                               the high value things you should be            ground rules. This includes which
                                                               focused on: executive sales, funding           employees will perform which
                      James Robertson, President /CEO          growth, hiring staff, and managing             jobs, what their goals will be, when
                      Trinity River Associates                 finances. As your company grows the            assignments are due, how the work
                      TAB Woodlands                            tasks you should be managing will              will be evaluated, etc. If everyone
                                                               change and evolve, a good index of             starts on the same page, the process
                                                               successful delegation is to gage whether       should go more smoothly.
                          As a business coach and small
                      business owner one of the most           or not your tasks are constantly            2. Match jobs to talents. Not
                      common issues I see in small to          moving up to higher value activities.          all employees thrive under a
                      medium businesses is an owner who is        To help get you started with                delegations system. The best
                                                               successful delegation below are some           approach is to begin with
                      overwhelmed with the amount of work
                                                               straightforward steps to help insure you       employees who have demonstrated
                      he or she must do themselves. Even in
                                                                                                              the ability to think on their feet.
                      a business where there is a reasonable   delegate successfully.
                                                                                                              Otherwise, you might end up with
                      office and support staff the owner is                                                   an endless stream of people coming
                      still doing a number of time consuming                                                  to you for help – a sure sign that
             12
the delegation process is not
     working out too well.
3.   Give up some control. In order for
     delegation to work well, you must
     empower your employees to make
     their own decisions. Do not make
     “delegation” just another word for
     doing things the same old way. Be
     receptive to change.
4.   Obtain a commitment. In return
     for receiving greater authority,
     your employees must understand
     that they will now be held more
     accountable for their decisions. To
     get this point across, spell out the
     rewards for those employees who
     succeed and the repercussions for
     those who fail.
5.   Monitor the work flow. In the
     beginning, you should keep a close
     watch on how well your staff is
     handling the delegation process.
     This is a tricky area. If you do too
     much monitoring, you are back
     to doing things on your own; too
     little, and you can lose track of
     what your staff is doing.
6.   Review the work. Once a project
     is completed, set aside time to
     evaluate the employee’s work.          New Name. New Service Area.
     Has everything been done to
     satisfaction and on time? If not,
     explain where the person went
                                             SAME GREAT SOD!
     wrong and what you expect the
     next time. Try to offer specific and
     constructive criticism so the person
     can learn from the experience.
7.   Leave other matters to the experts.     Growing Turf for Over 50 Years!
     For instance, you would not expect
     an attorney, accountant or business
     consultant to know everything
                                            P RO D U C T S & S E RV I C E S
                                              • Growing Elite Tall Fescue &
     about running your business –              Northwestern Ryegrass/Fine Fescue Blend
     why would you assume that you            • Delivering to greater Seattle-Tacoma,
     know theirs? Obtain professional           north to the Canadian border
     advice on matters such as taxes and      • Big Roll harvesting and installation

                                            Call us
     employment discrimination when
     it is appropriate.
                                             (800) 247-6348 (AGSOD4U)
James Robertson, President /CEO              or visit AGSodFarms.com
Trinity River Associates
TAB Woodlands                               15195 State Rte 536 | Mount Vernon, WA 98273
832-813-5207 - Office                        Sales Rep: John Rowley (360) 770-2366
404-229-0708 - Cell                                                                        formerly Lefeber Turf Farms

www.tabwoodlands.com
Jim@tabwoodlands.com
                                                                                                                         13
Business Training
Title

                    Do You Ask This Question Every Day?
                                                              had ongoing training with his team.       every weekly meeting, the managers
                                                              Even though he did all of these things,   of his small business had to share their
                                                              he still felt something was missing. He   own ideas, as well as, ideas from their
                                                              knew the business was capable of more     team on what they had done for their
                                                              growth. More profits.                     customers. Additionally, whenever the
                                                                 As we talked further, he said          owner was communicating with any
                                                              something that caught my attention.       team member, he asked this question.
                                                              He shared that everyone on his              It took a while, but soon everyone
                                                              team did this one thing every day.        embraced this idea. It became a habit.
                                                              Throughout their day. He, of course,      Everyone was focused on the customer.
                                                              did it every day as well.                    The dividends from this idea
                                                                This was the game changer in his        were felt everywhere in his business.
                                                              business. It was simple. Profitable.      The company deepened their client
                                                              Powerful. It was easy to do and easy to   relationships. They explained this idea
                    John Marshall
                                                              implement.                                to potential new customers as a way
                    President & Founder                                                                 to differentiate their business. They
                                                                 He had his team ask themselves
                    Results Driven Coaching                                                             gained new customers. Their revenue
                                                              this one question daily – “What have I
                                                              done for my customers today?”             increased. So, did their profits.
                       Recently, I was introduced to a very                                                 Finally, this idea helped him achieve
                    successful businessman. Although he          That was it. Simple right? Well,
                                                              there’s more to the story.                his personal goal. Work less and enjoy
                    was still quite young, he was already
                                                                                                        life more.
                    semi-retired.                                He told me his team initially
                       During our conversation, he shared     thought it was a good idea. They          John Marshall
                    with me that he was able to glide         tried it for a few days. The team came    President & Founder
                    into semi-retirement very successfully    up with good ideas. Then like many        Results Driven Coaching
                    because he had done many things right     initiatives it stopped.                   T: 206.743.4327
                    at his company. He set up metrics,          He was disappointed because he          E: john@results-driven.com
                    KPI’s, documented his procedures, and     knew the potential of this idea. So, in   W: www.results-driven.com

           14
INTRODUCING THE NEW GRAVELY® PRO-TURN® EV

                       ZERO EMISSIONS,
                       ALL-DAY CAPABILITY
                       The Pro-Turn® EV is Gravely’s first lithium-ion-
                       powered commercial zero-turn. Unlike other battery
                       mower manufacturers, Gravely combines over
                       100 years of experience in commercial equipment
                       manufacturing to bring a true commercial,
                       battery-powered, all-day-capable solution to
                       commercial cutters and government agencies.

                       FusionCore™ Batteries
                       • Supply power for 12 – 15.5 acres (about 4-5 hrs.)
                         on a single charge, depending on cutting
                         conditions.
                       • 4kWh in each 50-pound battery, for a total
                         of 16kWh.
                       • Interchangeable, Quick-Swap battery technology
                         allows operators to change depleted batteries
                         on jobsites.
                       • Portable, on-jobsite charging options; fully
                         rechargeable in as few as 6 hours with fast
                         charger option.
                       • Three-year warranty on each battery.
                       Dual-Reduction Wheel-Drive Motors
                       • Proprietary wheel-drive motors are nearly double
                         the size of our competitors’, producing more
                         power while running cooler for extended life.
                       • Regenerative braking, similar to the automotive
                         industry, returns power to the batteries when the
                         machine slows.
                       X3 Constant-Drive Spindles
                       • No belts, no belt slip, constant power delivery and
                         consistent blade-tip speed in any cutting condition.
                       • No downtime from a surprise belt break.
                       • Proprietary, two-piece assembly separates the
                         spindle from the motor. Blade-slip technology
                         helps protect the motor if blade strikes an object
                         and stops.
                       Reduced Noise
                       • Operates at noise levels similar to vacuum
                         cleaners, compared to gasoline-powered units
                         with noise levels matching subway trains.
                       • Expands ability to work in noise-restricted
                         campuses.

                         For more information, contact your
                         local Gravely Sales Representative
                         at LHOUGH@ARIENSCO.COM
                                                                             15
INDUSTRY NEWS

     n Casey Kralovetz Named New Branch Director at STIHL Northwest
                                                   experience as a Territory Manager         Kralovetz started his nine-year
                                                   and Sales Manager at Intermountain      career at STIHL Inc. in 2011 serving
                                                   STIHL and Dealer Services Manager       as Product Management Specialist in
                                                   at Midwest STIHL, Casey will            Virginia Beach. In his most recent role
                                                   be a valuable asset for the STIHL       as Sales Manager at Intermountain
                                                   Northwest team and the dealers in       STIHL, Kralovetz was responsible for
                                                   the region.”                            sales operations in Colorado, Montana,
                                                     The position was formerly held by     Wyoming, New Mexico and Utah.
                                                   Dave Warren, who will begin his new
                                                   role as General Manager of STIHL
                                                   Limited in Canada.
                                                     “I am humbled by the opportunity
                                                   to continue the legacy established by
                                                   Dave Bulger and perpetuated by
                                                   Dave Warren, said Kralovetz. I look
                                                   forward to leveraging my background
                                                   and experience to further support
     Casey Kralovetz                               and grow our STIHL Northwest
                                                   Dealer network,”
     STIHL Northwest

       VIRGINIA BEACH, Va. – STIHL
     Inc., the manufacturer of the number
     one selling brand of gasoline-powered
     handheld outdoor power equipment in
     America,* announces Casey Kralovetz’s
     promotion from Sales Manager at
     Intermountain STIHL to Branch
     Director of STIHL Northwest. As
     Branch Director, Kralovetz will be
     responsible for directing and managing
     the sales, distribution, and service of all
     products, parts and accessories at the
     company-owned branch. He will also
     lead the development of advertising and
     marketing plans for the territory which
     encompasses Washington, Oregon,
     Idaho and Alaska.
       “Casey is a natural choice for this
     position,” said Nick Jiannas, Vice
     President of Sales and Marketing
     at STIHL Inc. “With his previous

16
NEW PRODUCT
      UPDATES

n John Deere Debuts Single-Motor, High-Flow Snow Blower Models
                                          n    The two-stage hydraulic snow          The D-Series models feature a 36-inch
                                               blowers are ideal for clearing        high-volume intake shroud, maximiz-
                                               roadways, parking lots, driveways     ing snow-clearing productivity.
                                               and sidewalks, and they can throw
                                                                                        The hydraulically activated, poly-
                                               snow up to 45 feet from the
                                               machine, enabling faster, more        lined chutes and deflectors enable easy
                                               efficient removal.                    snow placement from in-cab controls,
                                                                                     making it stress-free for the operator to
                                              MOLINE, IL (October 14, 2020) –        maneuver and remove snow. The
                                          John Deere announces three new             chute rotates 270 degrees using a
                                          single-motor, high-flow snow blower        simple, direct-drive hydraulic motor,
n   John Deere introduces three
    new versatile and durable snow        models just in time for peak snow-         rather than a chain and sprocket design
    blower models leading into peak       removal season. Compatible with the        or cables.
    snow-removal season.                  John Deere compact track loaders,             The simple-to-adjust skid shoes set
                                          compact wheel loaders and skid steers,     cutting edge height to accommodate
n   Compatible with John Deere
                                          the SB72D, SB78D and SB84D Snow            different surge types on the job. Ad-
    compact track loader, compact
    wheel loader and skid steer models,   Blowers incorporate features, such         ditionally, the models can be equipped
    the SB72D, SB78D and SB84D            as hydraulically operated poly-lined       with replaceable bolt-on, wear-resistant,
    Snow Blowers have a direct drive      chutes and deflectors, reinforced wrap-    tapered steel edges and poly edges.
    motor at the auger and impeller,      pers, adjustable skid shoes and two au-
                                          ger options for improved performance          To learn more about the new snow
    and two auger options, standard
                                          and durability.                            blowers, as well as the entire attach-
    and serrated.
                                                                                     ment lineup, visit www.JohnDeere.com
                                              “We continue to expand our lineup      or contact your local dealer.
                                          of attachments to include additional,
                                          versatile solutions that increase the      About John Deere
                                          value and capabilities of our compact
                                          machines,” said Jessica Hill, program         Deere & Company (www.JohnDeere.
                                          manager, global attachments at John        com) is a world leader in providing ad-
                                          Deere. “The SB72D, SB78D and               vanced products, technology and services
                                          SB84D Snow Blower models are the           for customers whose work is revolution-
                                          ultimate snow-handling attachments,        izing agriculture and construction —
                                          helping clear snow faster and more         those who cultivate, harvest, transform,
                                          efficiently, while enduring harsh winter   enrich and build upon the land to meet
                                          conditions.”                               the world’s increasing need for food, fuel,
                                                                                     shelter and infrastructure.
                                              The new two-stage hydraulic snow
                                          blowers are ideal for clearing snow from
                                          roadways, parking lots, driveways and
                                          sidewalks, and they move snow up to
                                          45 feet from the machine. In addition
                                          to the standard smooth auger, the D-
                                          Series Snow Blowers are now also avail-
                                          able with a serrated auger option that
                                          is designed to cut through the tough-
                                          est of snow conditions. No case drain
                                          connection is required on standard and
                                          high-flow models, and the direct-drive
                                          motors at the auger and impeller pro-
                                          vide reliable performance while requir-
                                          ing fewer parts than previous models.                           continued on page 19

                                                                                                                                   17
18
New Products continued from page 17

n New John Deere Fastback™ PRO Rear-Discharge
Mower Deck Enhances Productivity and Performance
n    The Fastback™ PRO Rear-                 dition of the new mower deck, we are
     Discharge Mower Deck, available         providing our customers – especially
     in 60- or 72-inch cutting widths,       those working in restrictive applications
     provides a rear-discharge solution      - with a mower that meets their needs,
     for the Z900 ZTrak™ gas and             while also delivering the performance
     diesel zero-turn mower line.            and durability they expect from a John
n    The new deck option features a          Deere machine.”
     heavy-duty, commercial-grade                The commercial-quality, reinforced
     design customers expect from John
                                             deep-deck design allows for a large
     Deere, and is built to enhance
     productivity, ease of use and per-      volume of material to be thoroughly           are further enhanced with cast-iron
     formance, while providing a high        processed during operation. The unique        blade spindle housings. For additional
     quality of cut.                         baffling system is designed to reduce         convenience, easy access grease fittings
                                             clumping and windrowing. The baffles          are mounted at the top of the spindle
n    With the rear-discharge mower
                                             surrounding each blade enhance ef-            shafts. The grease pressure-relief
     deck, John Deere is further ex-
     panding its commercial mowing           ficiency by controlling and directing         valves minimize seal damage from
     lineup to provide more solutions        material as it moves to the rear. The         overfilling and keep debris from entering
     for customers.                          baffles are lowered at the rear so that       the housing.
                                             collected material can be quickly dis-
    CARY, NC (October 6, 2020) –             charged to minimize the likelihood that           To reduce maintenance efforts, the
John Deere debuts the new Fastback™          clippings will be expelled to unwanted        quick-release belt covers provide easy
PRO Rear-Discharge Mower Deck for            areas. Materials are directed to the rear,    access to the spindle pockets by lifting
its line of gas and diesel Z900 ZTrak™       kept low and guided into the turf by the      one corner of the cover and rotating
Mowers. Available in a 60- or 72-inch        flexible rear shield, ensuring the operator   to remove. No tools and no ring clip
cutting widths, the rear-discharge           will have a clean experience while using      are required. A hole in the deck tab is
mower deck increases productivity and        the rear-discharge mower deck.                provided for use of an optional ring clip
improves operator comfort without                                                          if desired. With only a single belt to
                                                 The rear-discharge deck is suspended      service, and a center spindle accessible
sacrificing cut quality. Well-suited for a
                                             from and supported by the mower to            with a removable foot platform,
variety of applications, the addition of
                                             provide a level cut. The mower deck           servicing is quick and manageable,
the new deck offers a solution for profes-
                                             wheels and rollers help smooth out            getting operators back on the job sooner.
sional landscape customers who desire or
                                             mowing in uneven conditions and re-
require the rear-discharge placement of                                                        Finally, a serrated surface is welded to
                                             duce the chance of scalping. Two wheel
grass or debris.                                                                           the top left corner of the deck, providing
                                             and roller heights, higher and lower, can
    As a result of the rear-discharge de-    be set based on the mowing conditions.        additional traction when entering and
sign, the chance of damage from objects      The higher settings can be used when          exiting the machine.
being thrown from the mower deck is          mowing at lower cut heights, in rougher           For more information on the rear-
decreased. The unique design also helps      conditions, or as necessary to reduce the     discharge mower deck, as well as the
minimize the amount of debris blown          chance of the wheels hitting the ground.      Z900 line of zero-turn mowers, visit
onto the operator, resulting in a cleaner    The lower settings are ideal for higher       www.JohnDeere.com
mowing experience. Additionally, the         cut heights and smoothing out the
rear-discharge mower deck saves time         mowing job. The mower cut height can          About John Deere
by allowing operators to mow closely         be adjusted from the machine operator’s          Deere & Company (www.JohnDeere.
around fixed objects with either side of     station, ranging from 1 to 5.5 inches.        com) is a world leader in providing ad-
the deck.                                                                                  vanced products, technology and services
                                                 Increasing the durability of the
    “Every landscaping business is dif-      machine, the mower blade drive system         for customers whose work is revolution-
ferent, and we are committed to con-         is powered by a universal joint shaft         izing agriculture and construction —
tinuously listening to our customers         drive from the vehicle transmission and       those who cultivate, harvest, transform,
to provide the right solutions for their     includes a heavy-duty right-angle, cast-      enrich and build upon the land to meet
operations,” said Ruben Peña, product        iron gearbox and a dependable v-belt          the world’s increasing need for food, fuel,
manager, John Deere. “With the ad-           drive system. Reliability and durability      shelter and infrastructure.
                                                                                                                                          19
ADVERTISER’S INDEX
     A-G Sod/Lefeber Turf Farms.................................................................................................................................................................................. 13
     Ariens Co./Gravely..................................................................................................................................................................................................... 15
     Bartlett Tree Experts................................................................................................................................................................................................. 13
     Big Tree Supply........................................................................................................................................................................................................... 11
     Coates Landscape Supply/Walker Mowers.......................................................................................................................Inside Front Cover
     Dream Turf, LLC......................................................................................................................................................................................... Back Cover
     H.D. Fowler Company.................................................................................................................................................................................................7
     Horizon.............................................................................................................................................................................................................................9
     Hunter..............................................................................................................................................................................................................................8
     Kuenzi Turf & Nursery.............................................................................................................................................................................................. 17
     Papé/Ditch Witch West............................................................................................................................................................................................ 18
     Ragen & Associates................................................................................................................................................................................................... 16
     Siskun Power Equipment....................................................................................................................................................................................... 10
     STIHL................................................................................................................................................................................................ Inside Back Cover
     Turf Star Western..........................................................................................................................................................................................................5
     Urban Forest Nursery............................................................................................................................................................................................... 10
     Vermeer NW................................................................................................................................................................................................................ 20
     Wetlands and Woodlands Wholesale Nursery ..................................................................................................................................................4

             For information regarding advertising opportunities, please call us at (360) 350-4464 or email at info@walp.org.
20
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                                                     www.dreamturf.com
                                                 (866) 901-TURF (8873) or (360) 668-7888
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