Oh, the places you'll go - A FAIRCOM INTERNET GUIDE
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Oh, the places
you’ll go
A FAIRCOM INTERNET GUIDE
Everyone is
talking about
it. What is
Fibre?
Fibre is an internet connection – more effective, more
reliable & faster than ADSL. Because Fibre is so stable and
so fast, it opens up a whole new world of possibilities.so ... endless
adventures
without getting too
technical ...
Fibre is a cable made out of very thin glass-like strands
in a casing. Fibre cables don’t corrode or degrade over
time like copper, and it doesn’t get stolen because it
has no street value. The fibre emits tiny light signals
down the glass strands, which means it is much faster
than ADSL and copper.that sounds like
a ot of cables
The Fibre cable will be installed through the
existing DStv conduit into your home, next to
the TV point. We decided on this position as
the Telkom point is often in the kitchen which
is not suitable for our equipment. This is also
a central point to cover your home for wifi
(wireless) internet.
An easy, fast, flexible,
reliable & cost effective
connection that’s world
class.It is not the same thing as wifi? Wifi is just your internet which is broadcast by your router (modem) into the air. Having wifi means you can connect your phone or computer to the internet without a cable. All Faircom routers come with wifi built in for your convenience.
How do I connect my
phone to the wifi?
Simply go to your phone’s wifi
settings, tap on the wifi icon, and wait
for the available networks to appear.
Select your network and enter your
password (these details will be in the
router box). Your phone should then
connect automatically any time you
are near your wifi.Uncapped simply means that
you can use as much internet
as you like and never run out of
Gigabytes (GB). It won’t cost you
anything extra. You pay for the
line speed you have, not for how
much internet you use.
uncapped?
what isWhat about my telephone line and number? Faircom can provide Fibre internet packages bundled with a VoIP telephone. This telephone allows for calls that go over the internet. Often it is cheaper to call mobile and overseas numbers using our service. We can port (migrate) your existing 021 telephone number to our service. You can keep your telephone number, or we can issue you with a new telephone number.
How can fibre save me airtime and mobile data? If you have a smartphone (a phone with Whatsapp and other apps that use data) you can connect your phone to the internet via the wifi. This will save you money as you won’t need to use your airtime or mobile data to send Whatsapps, make Whatsapp calls, check Facebook or browse the internet on your phone. How do I know if I have a smartphone? A smartphone is a mobile phone that performs many of the functions of a computer, typically has a touchscreen interface, internet access and an operating system capable of running downloaded apps. Users are able to run applications like Whatsapp and Facebook using either mobile data or wifi.
How does fibre work with my DStv? If you are already a DStv customer, you automatically have the right to access DStv Now at no additional cost. DStv Now is a service which allows you to stream shows and movies over the internet. You can choose from anything that has aired on DStv. What’s great about DStv Now is that you don’t need to have a satellite dish installed to use it – it works over the internet. This is called streaming.
Discover and connect seamlessly. The Faircom way
what is
streaming?
Streaming is when you watch TV, listen to
music, or listen to podcasts (talk shows) over
the internet. You don’t have to download
the content before you watch it, the internet
transmits the information to you as you are
busy watching it – it’s a lot like watching TV or
listening to the radio.How do I watch DStv Now?
How do I stream?
You will need a smart device (a device which connects to the
wifi). This can be a smart TV, a smartphone, a tablet or a laptop.
There are also many small adaptors available, e.g. a Google
Chromecast, that will turn your normal flat-screen TV into
a smart TV, allowing you to use any of the many streaming
services on the market.What The most popular streaming
services in South Africa are Netflix
and Showmax. These are both
alternative services which allow you to watch
your choice of TV Shows, music and
TV streaming
movies at your leisure.
A streaming service is an online
services can
provider of entertainment that
delivers content via an internet
connection to the subscriber’s
I use if I don’t computer, TV or mobile device.
Netflix, YouTube Spotify and
have DStv?
Apple Music are examples of
streaming services.Aren’t these
services
expensive?
With most streaming services, you have
to sign up online. Netflix and Showmax
are substantially less expensive than
DStv, while others like YouTube have
free options. They are both paid services.
Netflix is R140 (2 screens) per month and
Showmax is R89 (5 devices) per month.Stream Stream Stream
The world is your oyster! Apart from movies and series, there are many services (free and paid) that will allow you to stream any genre of music or podcasts. There are podcasts about just about anything you’re interested in! You can also stream your favourite radio station or live sports; Showmax also has a big selection of local entertainment.
Count on us Our qualified, friendly customer support team are always ready to help should you ever stumble on an issue! You can also visit our blog via the website for other useful information, tipps and intel!
We’re always
just a button
away
Technical Support
8:00 – 17:00
021 815 5700
Log a technical ticket
support@faircom.co.za
After hours support
17:00 – 21:00
021 815 5870
More information
info@faircom.co.zaFibre your way through life with Faircom
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