Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic

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Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
Physician Manual

Home Health|Home
  Infusion | DME

    Devoted Health
       Arizona
        2021

Phone: 1-602-732-4027 | Fax: 1-855-441-6941
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
Table of Contents

Physician Welcome .............................................................................................. 3
Hours and Contacts.................................................................................................. 4
Referral Criteria ................................................................................................................. 5-9
Services that require a Letter of Medical Necessity ......................................... 10
Covered and Frequently Utilized Equipment ............................................................ 11-13
Covered and Non-Covered Services ......................................................................... 14-17
CPAP Ordering Information ..................................................................................18
CPAP Order Requirements................................................................................... 19
Skilled Nursing Facility Medication Request ........................................................ 20
Equipment Information/Reference Guide ................................................................. 21-22
Ostomy Guide ................................................................................................................... 23
Urological Supply Guide ..................................................................................................24
Provider Supply & Order Forms ..................................................................................... 25-32
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
Dear Provider,

We would like to take this opportunity to introduce you to One
Homecare Solutions, your Home Healthcare Provider for DME,
Home Health, and Home Infusion.

We are presenting this package to provide you with information
regarding our referral process, scope of services provided, ordering
requirements and guides, and our commitment to you and our
healthcare partners.

We look forward to working with you and your staff in the provision
of excellent patient and customer care!

Sincerely,

OneHome

                    OneHome | Provider Manual 2020 Page 3
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
Hours of Operation

MONDAY THRU FRIDAY: 9:00 AM – 7:00 PM(est)

CUSTOMER SERVICE/CALL CENTER EXTENDED HOURS:
7:00 PM – 9:00 PM(est)

SATURDAY & SUNDAY : 9:00 AM – 5:00 PM(est)

AFTER HOURS & WEEKENDS – ON CALL (24/7)

                  Contact Numbers

    Phone: 1-602-732-6900 | Fax: 1-855-441-6941

               OneHome | Provider Manual 2020 Page 4
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
Patient Referrals/Elements Needed on “Referrals”
                                    Fax Referral/Orders to:

                                            1-855-441-6941
         All Requests Must Have Mandatory Elements as indicated on the Universal
         Order Form: This is to be used as a reference guide when ordering specific
         items as indicated within. PLEASE COMPLETE ALL ITEMS TO AVOID DELAYS.

Patient’s First Name:                                                Patient’s Last Name:

Member#:                                                             DOB:

Health Plan:                                                         Insurance Type:

Patient Phone Number:                                                Secondary Phone Number:

Home Address:                                                        City, State & Zip Code:

Service Address:                                                     City, State & Zip Code:

Alternate Contact Name:                                              Primary Phone Number:

Relationship to Patient:                                             Secondary Phone Number:

Primary Diagnosis & Code:                                            Secondary Diagnosis & Code:

Date of Discharge:                                                   Facility Name:
Diabetic? □ No □ Yes Type: □ IDDM □ PO □
Diet:       Ht.    Wt.                                               Allergies:

                                                                      Phone
PCP -Name of MD:                                                      Number: Fax
Following MD/Specialist (if other than PCP):                          Phone
                                                                      Number: Fax
                                                                      Referrals’ contact
Referral Source/Person Filling out form:                              number: Referral Fax
HOME HEALTH ORDERS
□ RN Evaluation
□ PT Evaluation & Treatment
□ HT Home Infusion (Has patient received a first dose?) Y                    _ N
□ Administration ‐Medication, dosage, route & frequency/ duration:
□ Wound care treatment plan and wound location
□ Ostomy                               ,                                     ,
□ Diabetic                              ,                                     ,

                                     OneHome | Provider Manual 2020 Page 5
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
DME ORDERS
HCPC Code                                  Description                                                        Length of Need

OXYGEN ORDERS                                                             CPAP/Bi-PAP                      CPM                Lymphedema

Liter Flow per Minute                                                              Please list all items and Settings:
Route: Nasal cannula, simple mask or other
Patient visit date:
Hours of use: continuous, with exertion, hours
of sleep, bleed into CPAP/Bi-PAP or other

Delivery Device: concentrator, portable
cylinders, conserving device, liquid, portable,
or other
Date of saturation test: (MM/ DD/ YYYY)
Oxygen Saturation or PO2 results:                             %

                                                          Physician Signature/Date
I certify that I am the treating physician identified in this form. I have received the Certificate of Medical Necessity (including charges for items
ordered). Any statement on my letterhead attached hereto, has been reviewed and signed by me. I certify that the medical necessity
information is true, accurate and complete, to the best of my knowledge, and I understand that any falsification, omission, or concealment of
material fact in that section may subject me to civil or criminal liability.

PHYSICIAN’S SIGNATURE                                                                               DATE       /      /

PHYSICIAN’S NAME (Please print):

   If Ostomy or Urological, please list item, #’s, brand, sizes and item quantity.

   (i.e. 2 Piece Drainage Pouch #1234, Hollister, 30 per month / Straight Cath 14 Fr. Item#, Bard)

                Please reference needed information for Oxygen, CPAPs, IV
             Medications, CPM’s, Lymphedema Pumps/Ostomy and Uro Supplies.
                                                    OneHome | Provider Manual 2020 Page 6
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
•   Height and Weight:
    • Used to dose or verify ordered medication dose. Note that many of the
      medication doses are based on Weight. Most Chemotherapies are based on
      BSA (Body Surface Area), so Height is needed.
    • Also Ht. and Wt. is used to calculate CrCl (Creatinine Clearance), which is a
      way to evaluate renal function.

•   Allergies and First dose:
    • Before an order is processed, a pharmacist should know what the patient’s
      allergies are to be sure, ordered medication will not result in any harm to
      patient. If patient has no drug allergies, NKDA (No Known Drug Allergies) it
      does not mean that a patient will not react to medication.
    • If patient is allergic to a drug class i.e. Penicillin, and a drug belonging to the
      Penicillin class is prescribed, a proper documentation needs to be conducted
      to indicate that either patient has been on the medication before, started
      therapy already, or that MD is aware of allergy and approved the use of
      ordered medication.
    • If patient has received the ordered medication, we need to know when and
      where therapy started (i.e. First dose at hospital on 08/01).

•   Diagnosis:
       •   We need to obtain the right diagnosis for what is being ordered. This is
           extremely important for the clinical pharmacist to evaluate the
           appropriateness of the therapy and to make necessary adjustments
           based on labs if applicable.
               ➢ Example. A patient is on Vancomycin to treat Osteomyelitis;
                 however, diagnosis documented is Cellulitis. Pharmacist get a
                 Trough result of 10, thinks it is therapeutic for Cellulitis and does not
                 make a dose adjustment. However, for Osteomyelitis 10 is sub
                 therapeutic (15-20 is the range), so by getting the wrong diagnosis,
                 we are misleading the pharmacist not to adjust the dose and
                 risking patient to an amputation, extended therapy, readmission,
                 etc.

•   Ancillary Providers:
    • Nursing Agency taking care of patient
    • SNF (if patient is a resident of one). Please provide Room #

•   Shipping Address:
    • We need to know where the medication is going to be delivered.
    • If medication is to be deliver to a Dr’s. Office or a clinic, accurate address,
      hours of operation and contact person receiving the medication is required.

                        OneHome | Provider Manual 2020 Page 7
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
•   Insurance (Payor Information):
      • Pharmacy cannot process an order without an insurance company or payor.

  •   DOB:
      • To properly evaluate the appropriateness of therapy and its clinical
        monitoring.

  •   Contact Information / Emergency Contact

      Please note below, very important:

  •   Last dose Given:
      • For patients discharged from a hospital, we need to know when the last dose
        was given to ensure timely delivery for next dose.

  •   Medication Profile:
      • This include all active meds, vitamins, over the counter and supplements
        patient is taking.

We encourage patient and family teaching and training and patient
independence.

                         OneHome | Provider Manual 2020 Page 8
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
When in receipt of an incomplete referral/patient order, you might receive the below Contact
Physician Form from us via fax. This is our way of expeditiously contacting you to request
information that might prevent services from being rendered to your patient. Please feel free to
provide us with your feedback, it is always welcomed and appreciated.

                                             Urgent Information Request
                                                    Pending Order
                                                    Notification
Please note, we are in receipt of your request for home care services. We are
unfortunately UNABLE to process this request due to MISSING INFORMTION. Please send
us the information “checked” below so we can fulfill the patient order timely.

Thank you.

Patient Information                                                Physician Information
        □
        Full Name                                                     □    Ordering Physician
        □
        Insurance Name and or ID#                                          Name/Address/Phone
        □
        Height and Weight/Allergies                                   □    Following Physician
        □
        Address/Phone                                                 □    PCP Information
        □
        Clear/Complete/Legible Order                                  □    Other
 DME Order Information
                                                               IV Pharmacy Information
     □ Oxygen
        LPM/Rate/Route/Saturation                                   □ Drug Name/Dosage/Frequency
        Level                                                       □ Route of Administration (Line, Sub-
                                                                       Q, etc.).
        □    CPAP/Bi-PAP Settings/O2 Bleed
             In                                                       □    Substitution due to shortage or
                                                                           Name Brand
        □    CPM Settings
        □    Ostomy/Foley Items and                                   □    Has a first dose been given?
             Quantities                                               □    Diabetic Status
        □    Wound Care Supplies

Additional Comments:

Please feel free to contact us at: 855-441-6900 / Fax-855-441-6941
 Name
 Extension
 Email
IMPORTANT: This facsimile transmission contains confidential information, some or all of which may be protected health
information as defined by the federal Health Insurance Portability & Accountability Act (HIPAA) Privacy Rule. This
transmission is intended for the exclusive use of the individual or entity to whom it is addressed and may contain information
that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended
recipient (or an employee or agent responsible for delivering this facsimile transmission to the intended recipient), you are
hereby notified that any disclosure, dissemination, distribution or copying of this information is strictly prohibited and may
be subject to legal restriction or sanction. Please notify the sender by telephone (number listed above) to arrange the
return or destruction of the information and all copies.

                                     OneHome | Provider Manual 2020 Page 9
Physician Manual Home Health|Home Infusion | DME Devoted Health Arizona 2021 - Prismic
Services that require a
                    Letter of Medical Necessity

•   Bariatric equipment (greater than 300 pounds)
•   Bone growth stimulator
•   Custom or specialized wheelchairs and scooters
•   Neuromuscular stimulator

•   Portable oxygen concentrator

•   Ventilators covered by Medicare
•   Wound Vac
•   Home infusion

                     OneHome| Provider Manual 2020 Page 10
Covered and Frequently Utilized Equipment

Quad Cane          Standard Cane                      Walker        Walker with Wheels
  E0105                E0100                          E0135               E0143

 Alternating      3 Wheel Rollater              4 Wheel Rollator     3 in 1 Commode
Pressure Pad
                       E0143                      E0143/E0156              E0165

  Oxygen        Portable Tanks (B and         Liquid Oxygen with   Egg Crate Mattress
Concentrator             E’s)                       Portable

   E1390               E0431                      E0434/E0439

  Standard       Electric Wheelchair                 Scooter       Heavy Duty W/C
 Wheelchair

   K0001               K0823                          K0800        K0007
                         OneHome| Provider Manual 2020 Page 11
K0003              E1039                               K0005                    E0114
LIGHT WEIGHT W/C   Heavy Duty                          ULTRA LIGHT WEIGHT W/C   CRUTCHES
                   Companion W/C

E1038              E0277                               E0570                    E2601
COMPANION W/C      LOW AIR-LOSS MATTRESS               NEBULIZER                FOAM
                                                                                CUSHION

E0110              E0630                               E0635                    E0260
FOREARM CRUTCHES   HOYER LIFT (HYDAULIC)               HOYER LIFT (ELECTRIC)    SEMI-ELECTRIC
                                                                                HOSPITAL BED

E2603              E0185                               E0601                    A7030
                                                                                CPAP FULL FACE
GEL CUSHION        GEL OVERLAY                         CPAP                     MASK

                           OneHome| Provider Manual 2020 Page 12
CPAP NASAL MASK                   CPAP NASAL PILLOWS                BI-PAP with Back-up   BI-PAP
A7034                             A7029                             E0471                 E0470

    Humidifier      E0562
    CPAP Tubing    A7037
    CPAP Filter     A7038
    Water Chamber A4604
    Tens Unit       E0720
    Nasal Cannula A4615
    Heavy Duty Hospital Bed (42 in)   E0303

                                         OneHome | Provider Manual 2020 Page 13
Schedule of Covered and Non-Covered Services
             Durable Medical Equipment and Supplies Quick
                          Reference Guide
        Some items do not fall strictly under the definition of DME, and are considered to
        be “supplies”. This list contains both DME items and supplies.

        Covered items may be subject to medical necessity review and contract
        limitations. In addition, some items may require SLR (Second Level Review). Please
        refer to the NCD and LCD for all covered and non-covered items. Please click on
        www.cms.gov for NCD or LCD

Description                              Code                            Policy
Ambulation Aids
Canes                                    E0100,                          Covered, if condition impairs
Crutches                                 E0110, E0111, E0112,            Covered
                                         E0113, E0114, E0116,

Quad Cane                                E0105                           Covered
Walkers                                  E0130, E0135, E0140,            Covered, if condition impairs
                                         E0141, E0143, E0144,            ambulation
                                         E0147, E0148, E0149
Beds, Bed Equipment, Mattresses
Air Pressure Mattress                    E0197                           Covered

Alternating Pressure Pads and            E0181, E0182                    Covered
Bed Cradles                              E0280                           Covered
Bed Elevator                             E0315
Bed Pans                                 E0275, E0276                    Covered if patient is bed confined
Bed Side rails                           E0310                           Covered, as part of an approved
                                                                         hospital bed

                                OneHome | Provider Manual 2020 Page 14
Beds, Bed Equipment, Mattresses continue....
Alternating Pressure Pad              E0185                               Covered
Hospital Beds, general                E0250, E0251, E0255,                Covered
                                      E0256, E0260
Powered air flotation bed             E0193                               Covered
Synthetic sheepskin pad               E0188, E0189                        Covered

Mattress, inner spring or foam            E0271                           Covered as part of an approved
                                                                          hospital bed
Gel pressure pad for mattress             E0185                           Covered

Powered Air-flotation Bed                 E0193                           Covered
Powered Pressure-reducing mattress        E0277                           Covered
(alternating pressure or low air loss

Powered pressure reducing mattress,       E0181, E0182                    Covered
with pump
Trapeze Bar                               E0910                           Covered
Water and Pressure Pads and               E0185                           Covered
Mattresses
Exercise Equipment and Supplies
Continuous Passive Motion (CPM)           E0935 E0935RR                   Not covered (purchase) Covered
Device, Knee
Traction   Equipment, standard            E0830, E0840, E0849,            following total knee arthroplasty
                                                                          Covered
Lifts                                     E0850, E0855, E0856,            (rental)
Cushion Lift Power Seat                   E0860, E0870, E0629,
                                          E0627, E0628, E0880,            Covered (the mechanism only is
Hoyer Lift                                E2300,
                                          E0630 E2301                     covered)
                                                                          Covered
Hydraulic Patient Lift                    E0630                           Covered
Patient Lifts (i.e. Hoyer)                E0630, E0635                    Covered
Seat Lift Chair Mechanism                 E0627, E0628, E0629             Covered (the mechanism only is
Transfer Board or Device                  E0705                           Covered
Respiratory Aids and Supplies
Bi-PAP                                    E0470, E0471, E0472             Covered
Concentrator, Oxygen                      E1390, E1391, E1392             Covered
C-PAP                                     E0601                           Covered
Air Filter (CPAP/BIPAP)                   A7038, A7039                    Covered
Nebulizer, w/compressor                   E0570                           Covered

                                 OneHome | Provider Manual 2020 Page 15
Face Mask (oxygen)                       A4620                            Covered
Flowmeter                                E0440                            Covered
Masks (oxygen)                           A4620                            Covered
Nebulizer                                E0570, E0575                     Covered
Nebulizer (Mistogen)                     E0585                            Covered
Nebulizer w/compressor (i.e. Devilbiss   E0570                            Covered
Pulmo-Aide)
Nebulizer, Portable                      E1399                            Covered
Nebulizer, Ultrasonic only               E0575                            Covered
Oximeter                                 E0445                            Covered

Oxygen Humidifier                        E0550, E0555, E0560,             Covered
                                         E0561, E0562
Oxygen Portable Systems                  E0430, E0431, E0434,             Covered
                                         E0435
Oxygen Regulator                         E1353                            Covered
Oxygen System                            E0424, E0425, E0439,             Covered
                                         E0440
Postural Drainage Board                  E0606                            Covered
Suction Pump                             E0600                            Covered
Ventilators                              E0450, E0460, E0461,             Covered
                                         E0463, E0464
Toilet Equipment
Bed Pan                                  E0275, E0276                     Covered, if bed confined
Standard Raised Toilet Seat              E0244                            Covered, 1 per member every year
Standard Tub Seat                        E0240, E0245                     Covered, 1 per member every year
Wheelchairs/Chairs
3 to 4-wheel scooter and other similar   E1230                            Covered
scooters
Rollabout Chairs and Mobile Geriatric    E1031                            Covered, if to be used in lieu of a
Chair                                                                     wheelchair
Wheelchairs, Power Operated              Multiple                         Covered

                                 OneHome | Provider Manual 2020 Page 16
Wheelchairs, Standard                  Multiple                        Covered
Miscellaneous
Catheters and Supplies                 A4344, A4346, A4349,            Covered
                                       A4351, A4352, A4353,
                                       A4354, A4355
Colostomy Bags and Supplies            A4361, A4362, A4363,            Covered
                                       A4364, A4367, A4405,
                                       A4406
Portable Infusion Pumps/Devices        E0781, E0782, A4305,            Covered
                                       A4306
Mobile Infusion Pump                   E0781                           Covered
Ambulatory/Stationary
Wound Vac                              E2402                           Covered (Varies per health plan)

                              OneHome | Provider Manual 2020 Page 17
Dear Physician,

 Below you will find a listing of the HCPCS codes and items that are routinely utilized
 by CPAP patients. Please ensure that you include all necessary item codes when
 sending your orders to One Homecare Solutions. It is imperative that you submit
 the authorization/request appropriately so therapy and equipment orders may
 be fulfilled in their entirety.

     CPAP

      Item                       Description                             Qty
     E0601                     Cpap, Device                               1
     A7034                   Cpap Nasal Mask                              1
     A7035                Cpap, Headgear/Each                             1
     A7037               Cpap Tubing, Long, each                          1
     A7038             Cpap Filter disposable/each                        2
     E1499                  Cpap carrying case                            1
     A7027                  Combination         Oral/Nasal         M      1

     A7029                  Repl Nasal Pillow Comb Mask                    1

     BiPap

      Item                       Description                             Qty
     E0470                     Bipap S system                             1
     A7034                   Bipap Nasal Mask                             1
     A7035                Bipap, Headgear/Each                            1
     A7037               Bipap Tubing, Long, each
                                                                          1
     A7038             Bipap Filter disposable/each                       2
     E1499                  Bipap carrying case                           1

                          OneHome | Provider Manual 2020 Page 18
C-PAP/Bi-PAP Order Requirements

1) Settings (cm H2O) – Remember that the CPAP System requires only one
   pressure level for therapy but the Bi-PAP System requires two different
   pressure levels for therapy.

2) Sleep Study

3) Prescription/Physician orders

4) If a Humidifier is needed the script must identify if heated or non-heated
    •     HCPC code for Non-heated is E0561
    •     HCPC code for Heated humidifier E0562

6) Chin Strap (Optional) HCPC code A7036

7) If a full face mask is needed HCPC code is A7030

8) The HCPCS for a Bi-PAP ST with Back up Rate is E0471

9) When ordering supplies must include the code for replacement of water
   chamber. A7046 Replacement water chamber for positive airway
   device.

10) Rx should suggest if nasal mask or nasal pillows.

11) Rx should state “bleed in to oxygen” when necessary.

                      OneHome | Provider Manual 2020 Page 19
SNF Infusion Order
      NECESSARY INFORMATION NEEDED TO PROCESS ANY NEW ORDER FOR SNF PATIENTS.

                                           SNF INFORMATION:
    Nursing Home Facility:                          Contact Nurse:

Phone #                                   Ext.                 Floor Fax:

                                        PATIENT INFORMATION:
    Patient Name:                               DOB:                                 Room #:

    ID #:                                     Insurance:

    Relative Name:                               Phone#:                 Relation:
                                        MEDICAL INFORMATION:
    Height:              Weight:                     Diabetic Status (Type):

    Allergies:                            Is Ordering Physician Aware of Allergy:
                                 (If patient is allergic to ordered medication or its drug class)
    First       Dose   Given        (Y/N):                 When:
    Activity:                                              Relevant      Medical       History:
    IV Access Type:                                        Diagnosis:

                                     ORDERED MEDICATION (s):
    Drug:                          Dose: Route:

    Frequency:                                   Next Dose Due:

Drug:                                     Dose:                             Route:

    Frequency:                                   Next Dose Due:

    VERBAL ORDER TAKEN BY:                                              RN / LPN (READ BACK)
                                          ***Must be signed***
      Name of Ordering MD:                               Phone #

        ***Attached to this page, PLEASE FAX COPIES OF THE MDs ORDERS, LABS, MAR and
                FACE SHEET to 855- 441-6941. Thank you for your cooperation. ***
a

                               OneHome | Provider Manual 2020 Page 20
OXYGEN (Gas)                                    All patients get a Concentrator which plugs into an outlet in
    Need script or orders to state:                 the home. These patients also get tanks to take with them
        Concentrator                                and move about in the home. Some patents require a
          LPM (liters per minute)                   Portable Oxygen Concentrator for travel and they are small
                                                    and need Medical Director Approval/Second Level Review,
          Nasal Cannula (N/C)                       Clinical Documentation and authorization.
          Mask                                          Saturation needs to be below 88%
         Humidifier                                    (Second Level Review if saturation not below 88%).
         Frequency( PRN/Continuous/At
         night)

    Liquid Oxygen                                       They are stationary units called RESERVIORS and get filled
           Different than gas (concentrator             weekly or depending on patients use. With the stationary
           and tanks) and needs a                       Reservoir comes a portable, usually an H300/Helios or
           prescription specifying LIQUID               Marathon. Needs Medical Necessity Documentation
           OXYGEN.                                      and Review.

    Foley Supplies
           Catheters (14 FR-22FR)                        Used for patients who are unable to pass urine on their
                                                         own. Need to be catheterized, either continuously
           Bags / Leg Bags                               (foley) or sporadically/intermittent (Self cath/Straight
           Lubricant                                     cath).

           Gloves, etc.

    CPAP and BiPAP Continuous Positive CPAP’s and BiPAP’s used for those with Sleep Apnea. This is
    Airway Pressure/Bi-level positive  when patients stop breathing in their sleep. It causes unhealthy,
    airway pressure)                   disruptive sleep patterns and can even cause death. The
          CPAP Mask: Small, Medium,              machine forces air through the patients airway at all times to
          Large (Masks are used for              ensure proper breathing, and better sleep.
          months at a time). Medicare              Doctor’s orders must include settings, pressure, Script with
          limitations, 1 every 3 months.            Diagnosis, and Sleep Study.
          Need type.                             IF OXYGEN BLEED IN: LPM a must or O2%.
          Headgear, need size
                                                 Patients are usually sent for a sleep study to assess their specific
             (Nasal Pillows/Full Mask)           needs. We do need a copy of the sleep study.

    Visit to be performed by a Respiratory       We also monitor their usage of the machine via “SD Card” in
    Therapist. RT sets up and instructs on       the machine which is downloadable and sent to MD upon
    the machine and “FITS” the patient           request/order.
    properly for the mask and necessary
    supplies.

a                                     OneHome | Provider Manual 2020 Page 21
Tracheostomy Care                              Used for patients who have had a tracheostomy/TRACH.
    Adult/Pediatric/Neonatal
                                                   A tracheostomy is the surgical construction of an opening
          Suction Catheters (6FR – 16FR)
                                                   in the trachea, usually by making an incision in the front of
           Trach Care Kits
                                                   the neck, for the insertion of a catheter or tube to facilitate
          Trach Tube Holders
          Trach Mask                               breathing.
          Yankauers
          50 psi Compressor/Humidity
          Large Nebulizer Bottles
          Spare Trach Tube/ Inner
          Cannulas
          O2 Adapter/O2 Connection
          Tubing

    Suction Pump: Adult/Pediatric             Used for those with trachs or vent patients. Used to clear the
          Suction Tubing                      airway. These are very important and are to be treated with
                                              urgency. Breathing can be blocked if patient is not suctioned.
          Suction Catheters
                                              There are Portable and Stationary Units.
          Suction Canisters

    Apnea Monitor                             Used on newborns: Sometimes babies do not breathe the way
          Need Rx                             they are supposed to an experience periods of “Apnea” where
                                              they stop breathing. This machine alarms when the baby
          Need settings                       experiences the periods of Apnea so the parents can check
                                              the baby, perform CPR or call 911 if necessary.
          Belt/Electrodes/Gel                         Delivery to be made to the hospital so RT can train
         Electrodes/PT Cable/Charger                  and instruct parents.
         Respiratory Therapist                        Need parents to have had a CPR class prior to
         NECESSARY                                    discharge.

    Nebulizers: Adult/Pediatric               Used frequently for patients who need breathing treatments
                                              either chronic or acute. Bronchitis, Asthma, etc. Need same
        Neb Kit/Mask                          day delivery. Also in our consignment closets for easy patient
                                              access. (See consignment process/program info. Pg. 18-19)

    Diabetic/Insulin Pumps and                Need to know items type and quantities needed.                 (i.e.
    Supplies                                  Quick Set – MMTxxx, Reservoir type and quantities).

    Continuous Passive Motion                        Utilized After lower extremity surgeries.
    Device (CPM)                                     Need script to state settings. (i.e. 90 degrees flexion and
                                                     50 degrees knee extension. -60, -20

    Power Operated Vehicles                           Need prescriptions, physician face to face, CMN,
                                                     Physical Therapy Assessment, Measurements, and Health
    (POV) /Custom Equipment
                                                     Plan Approval. Submission Timeframe Critical

a
                                   OneHome | Provider Manual 2020 Page 22
Ostomy Guide/Standard Ostomy Items with
                        Medicare Allowable
    Please note that the Medicare allowable is indicated below. Requests above the allowable
    require clinical documentation.

                                                         HCPC
                          Supplies                                   ITEM #'S/REF   Allowable for month

     Pouches for a 2-Piece system
     Drainable 12 Inch                                   A5063                              20
     Drainable 10 Inch                                   A5063                              20
     Drainable 6 Inch                                    A5063                              20
     Closed with Filter                                  A5054                              60
     Closed No Filter                                    A5054                              60
     Urostomy with flip flow valve                       A5073                              20
     Other:
     Wafer for 2-Piece System
     Standard wear with flexible tape collar             A4414                              20
     Standard wear without tape collar                   A4414                              20
     Extended wear with flexible tape collar             A4414                              20
     Extended wear without flexible tape collar          A4414                              20
     Extended wear with convexity                        A4414                              20
     Other:
     1 Piece system
     1 Piece drainable pouch 12 inch                     A5061                              20
     1 Piece drainable 6 inch                            A5061                              20
     1 Piece closed pouch with filter                    A5051                              60
     Stoma Cap                                           A5055                              60

                                                         HCPC
                     Misc Supplies                                   ITEM #'S/REF   Allowable for month

     Paste 2 oz tube                                     A4364                         4 oz per month
     Conformable Seal                                    A4385                          20 per month
     Convex Insert                                       A5093                         10 per month
     Deodarant 8oz                                       A4395                        16 oz per month
     Belt                                                A4367                          1 per month
     Skin barrier wipes                                  A5120                         100 per month
     Adhesive remover                                    A4456                         100 per month
     Bedside drain bag                                   A4357                          2 per month
     Tape, waterproof or non-waterproof                  A4450
     Gauze, non-sterile, urostomy only                   A6402
     Foley Cathedar                                      A4338                          2 per month
     Other:

a
                                     OneHome | Provider Manual 2020 Page 23
Urology Supply Guide
             Please note that the Medicare allowable is indicated below. If patient requires additional
             supplies more than Medicare allowable, clinical documentation is required. Please attach to
             order.

                                                                                                  Allowable
                                                                                         HCPC         per     Quantity
    Urology Supplies Requested                                                           Codes      Month     Needed
                                               28mm        31mm         33mm    35mm
    Male External Cath Self Adhesive           40mm                                      A4349       35
    Intermittent Uretheral Catheter                                                                 Up to

    (Each)                                     Red Rub        Plastic    FR.             A4351       200
                                                                                                    Up to
    Self Cath (Changes per day     )           FR.                                       A4353       200
    Coude Tip Cath (Changes per day                                                                 Up to
          )                                    FR.                                       A4352       200
    Foley Catheter Silicone Coated

    (Each)                                     5 cc        30 cc         FR.             A4338         2
    Foley Insertion Tray (Each)                10 cc       30 cc                         A4310         2
    Lubricant                                                                            A4320         2
    Bedside Drainage Bag 2000cc
    (Each)                                                                               A4357         2
    Leg Bag (each)                             Sm       Med        Lg                    A4358         2
    Irrigation Tray Kit                                                                  A4320         2
    Adhesive Remover Wipes (Box)                                                         A4456         2
    Skin Prep Wipes (Box)                                                                A5120         2
    Other Supplies Requested

a
                                       OneHome | Provider Manual 2020 Page 24
AGENCY NAME:
DATE OF REQUEST:
                   Member MUST be receiving Skilled Services in Home in order to receive Wound Care Supplies

                                           WOUNDCARE SUPPLY FORM (Part 1 or 2)
  MEMBER’S NAME:
  HEALTH PLAN:                       MEMBER ID#:
  NAME OF PCP (PRIMARY CARE PHYSICIAN)
  MEMBER’S ADDRESS:
  CITY:                   STATE:                   ZIP CODE:
  COUNTY:
  PATIENT’S TELEPHONE NUMBER:
  MOST RECENT PRIMARY PHYSICIAN APPOINTMENT FOR WOUND was with                                                       DATE:
  MOST RECENT HOME HEALTH VIST FOR WOUND was with                                                                    DATE:
  MOST RECENT WOUND CARE SPECIALIST VISIT was with

  WOUND CARE DESCRIPTION(S)                                        Frequency of care: (circle one) QD          2xWeek  Every Week
                                      WOUND #1                          WOUND #2                                  WOUND #3
  LOCATION:
  MEASUREMENTS:
  DESCRIPTION:

  STAGE:

  ADDITONAL INFO:

                                                   STANDARD WOUND CARE SUPPLIES
  ✓                    ITEM/HCPC                     U/M   ✓                                       ITEM                        U/M
           ABD Pads 5x9, 8x10 A6252                   Bx/Ea            Vaseline Gauze 3x9 A6223                                Each

           Non-adh Pads (Telfa) 3x4 A6402             Each             Micropore Tape 2”        A4452                          Each
           Paper tape 1”, 2”, 3” Each                 Each             Transparent Film 2x3 100/BX , 4x4(50/bx)                Ea/bx
           A4450                                                       A6257(58)
           0.9% Normal Saline 100ml                   Each             Hydrocolloid 4x4, 6x6 OTHER       (5/bx) A6234          Ea/BX
           A4217                                                       (35)
           Gauze Roll Sterile 4x ½”   A6446           Each             Coban 3", 4" A6454 (53)                                 Each
           Elastic Bandage 2”, 3”, 4” A6448           Each             Cotton-tip Applicators 6”-Str 2/Pkg                     Each
                                                                       *******for Packing Only*******              A4649
           Gauze Non Sterile 4x4 A6416                Loaf             Dressing retention tape (Mefix) 2”, 4”A4452             Each
           Gauze St 4x ,2x2 A6402                     BX/E             Foam Dressing 4x4, 6X6 Other        (10/BX)A6209        Each
                                                      A                (10)                                                    10/BX
           Conforming bandage 4” A6447                Each             Kerlix/Bandage Roll      A6449

                                      For Specialty Wound Care Supplies, Please see Page 2

           WOUND CARE ORDER FORM V150330                © 2020 One HomeCare Solutions, LLC                       Page 1 of 2
                                      OneHome | Provider Manual
AGENCY NAME:
                                                                       DATE OF REQUEST:
                   Member MUST be receiving Skilled Services in Home in order to receive Wound Care Supplies

                                             WOUNDCARE SUPPLY FORM (Part 2 of 2)

                                                      SPECIALTY WOUND CARE SUPPLIES
Disclaimer: These items are considered specialty items, and should only be used under the supervision of a clinician trained in their use. One Homecare
Solutions assumes no liability for their use without clinical management skilled in wound care

✓                      ITEM/HCPC                         U/M        ✓                                   ITEM                                    U/M
      Silver Hydrogel A6248 1oz                          Each             Silver dressing : Algicell Ag/Aquacel Ag A6197                        10/bo
                                                                                                                                                x Each
      Hydrocolloid 4x4, 6x6 OTHER                        Ea/BX            Calcium Alginate 2X2, 4X4, ROPE A6197                                 Ea/bx
      (5/bx) A6234 (35)
      Collagen Dressing A6201 Collagen                   Each             Transparent Film 2x3 100/BX , 4x4(50/bx)                              Ea/bx
      Dressing W/Silver A6214                                             A6257(58)
      Hydrogel Dressing A6231                            Each             Dressing retention tape (Mefix) 2”, 4”A4452                           Ea/BX
      Hydrogel 25 grams (1oz)     A6248                  Each             Adaptic A6222                                                         Each
                                                                           Xeroform A6223                                                       E
      Packing strips-plain ¼” ½” 1”                      Each             Foam Dressing 4x4, 6X6 Other        (10/BX)A6209                      Each
      A6407                                                               (10)                                                                  10/B
      Packing Strips-Iodoform ¼” ½” 1”                                                                                                          X
      A6266
      Foam Adh (square)2X2, 4X4,                         Ea/BX            Foam Adh(oval) 2X2, 4X4, Other                                        Ea/BX
      Other       A6212(13)                                               A6212 (13)

         NAME OF PERSON COMPLETING FORM (PLEASE PRINT)
         DATE                            PHONE #

         IF FORM COMPLETED BY MEMBER (Specialty Wound Care Supplies):

         I understand that I am receiving these specialty wound care supplies for my personal use and by my
         request, and I further understand their incorrect use, or use outside of oversight by trained clinical
         wound care professionals is not recommended, nor sanctioned by One Home Care Solutions, LLC.

         NAME (PRINTED)_                                     SIGNATURE                                       DATE

         SERVICES WILL NOT BE APPROVED UNLESS ALL APPLICABLE DOCUMENTATION IS ATTACHED PER CMS
         GUIDELINES; CHAPTER 7, HOME HEALTH MANUAL. # PAGES ATTACHED:

         WOUND CARE ORDER FORM V150330                      © 2020 One HomeCare Solutions, LLC                            Page 2 of 2

                                           OneHome | Provider Manual
Physician Oxygen Order
                Please fax with Demographics to 1-855-441-6941

Date:

Patient Name                                 Insurance                          ID# Date

of Birth:                                    Insurance                Name:

Oxygen Type:       GAS        Liquid       (Please circle one)

Liter Flow per Minute:          LPM                  Continuous           PRN (Please Check One)

Route:          Nasal Cannula          Simple mask       Other

Qualifying Diagnosis:                   Last Patient office visit date:

Hours of use:            Continuous                                With exertion
                         During hours of sleep                     Bleed into CPAP/Bi-PAP
                         Other

Delivery Device:         Concentrator
                         Portable cylinders
                         Conserving device                        Other :

Oxygen Saturation or PO2 results:          % Date of saturation test:

 X
  Physician Signature                                      Physician Name
Please note, prescription is valid for one year of signature unless orders change.
Oxygen Discontinuation Order
 Patient Name:                                        Date:

 Please discontinue and pick up Oxygen.
 X
 Physician Signature                                          Physician Name

                            OneHome | Provider Manual
O2 Desaturation Report
 Date:

 Patient Name:                                           Insurance ID#:

 Date of Birth:                                         Insurance Name:

 Type □ Hallway           □ Arm Exercise □ Other                                (Please Check One)

 TIME (min)                                SaO2 (%)                                  HR (bpm)
 REST

 1 MIN
 2 MIN
 3 MIN
 4 MIN
 5 MIN

                                                                                    FIO2
 RECOVERY                 Approximate feet walked
 1 MIN

 2 MIN
 3 MIN

Interpretation/Results:

If additional documentation attached, please provide member demographics & date on each and number below.

OHS O2 Desat Form v 150911          © 2020 One Homecare Solutions, LLC                     Pages Attached

                           OneHome | Provider Manual
PORTABLE OXYGEN CONCENTRATOR FOR TRAVEL REQUEST
PATIENT’S NAME:
HEALTH PLAN:                                 MEMBER ID#:                            LOB:
NAME OF PCP (PRIMARY CARE PHYSICIAN)
PATIENT’S ADDRESS:
CITY:                        STATE:                          ZIP CODE:
COUNTY:
PATIENT’S TELEPHONE NUMBER:
MOST RECENT SPECIALTY PHYSICIAN APPOINTMENT FOR O2 Rx Review was with
DATE:
MOST RECENT PRIMARY PHYSICIAN APPOINTMENT FOR O2 Rx Review was with
DATE:
 For consideration of TRAVEL POC, the following minimum information must be provided:

 Current ambulation status: □ Scooter/electric wheelchair □ Manual wheelchair □ walker/cane
 Physical restrictions/Pertinent Medical Conditions (describe):

 Current O2 therapy Status: □ Liquid □ Gas

 Settings: □ Pulse □ Continuous          LPM     □ O2 Adjunct Home (conserver, etc)

 Hours/day used for mobility

 Current Use of □ B tanks □ E tanks □ CPAP/BiPAP □ Other :

 Efficacy (how well is patient with current home O2 therapy)

 Dates of Travel

 Mode of Travel □ Car □ Plane □ Train □ Ship □ Other:

 Location(s) of travel □ Domestic                   □ International

 POC settings: □ Pulse □ Continuous          LPM         % Saturation
 Approval and provision is based on provider attestation that the patient is able to manage the physical requirements of
 the system, that medical record documentation exists supporting that O2 mobility and transportability is medically
 necessary and that CMS guidelines for the medical necessity of the POC have been consistently and appropriately
 followed

 Ordering Physician                             Signature                            Date

 Note: Out of Service Area and International Travel may require patient deposit on devices and disclaimers for repair and
 service and cost of return

  TRAVEL POC v150513                                              ©2020 One Homecare Solutions, LLC

                                   OneHome | Provider Manual
Permanent Portable Oxygen Request
PATIENT’S NAME:                                                      Date of Referral:
HEALTH PLAN:                                  MEMBER ID#:                                    LOB:
NAME OF PCP (PRIMARY CARE PHYSICIAN)
PCP Contact Information – Phone:                                           Point of Contact:
PATIENT’S ADDRESS:
CITY:                        STATE:                              ZIP CODE:
COUNTY:
PATIENT’S TELEPHONE NUMBER:
MOST RECENT SPECIALTY PHYSICIAN APPOINTMENT FOR O2 Qualifying Condition
was with                      on (date)
MOST RECENT PRIMARY PHYSICIAN APPOINTMENT FOR O 2 Qualifying Condition was on (date)
 Note: Review of a request for a PERMANENT POC is a non-medical necessity determination beyond meeting
 CMS guidelines for in home oxygen and adjunct home portable oxygen. Submission does not guarantee
 provision and requires, at a minimum, documentation of (Complete ALL □):

 □ Diagnoses:                         ,                          ,                       ,

 □ Oxygen saturations at rest and with mobility (i.e. 6 min test)-form available on request
   At Rest            After Mobility (time)         (       _) FI02 = □ Room Air □ % O2

 □ Estimated in home hours/day                  , and days/month                  needed for portable use

 □ Use/Failure of portable O2 cylinder (3.5# B tank) in home? □Y □N Rationale for inadequacy for
 mobile use in home:                                                         (attach documentation)

 □ Use/Failure of wheeled O2 cylinder (8# E tank) in home? □Y □N Rationale for inadequacy for
 mobile use in home:                                                       (attach documentation)

 □ Use/Failure of liquid O2 in home (if using home Liquid O2)? □Y □N Rationale for inadequacy for
 mobile use in home:                                                          (attach documentation)

 □ Current ambulation status: □ Scooter/power wheelchair □ standard wheelchair □walker □cane
 □ Physical restrictions, home conditions, other (describe)

 □ Current Stationary O2: □ Pulse □ Continuous             LPM             % Saturation □ Liquid □ Gaseous
 □ O2 Adjuncts □ CPAP □ Nebulizer □ Other                                   □ Hours/day used

 □ Recommended POC settings: □ Pulse □ Continuous                    LPM        % Saturation

 Approval and provision is based on provider attestation that the patient is able to manage the
 physical requirements of the system, that medical record documentation exists supporting that
 mobility/transportability is medically necessary and that CMS guidelines for the medical necessity of
 the portable oxygen in the home have been consistently and appropriately followed.

 Ordering Physician                           _Signature                                 Date

 □ Supporting Documentation Attached              Number of Pages Attached_

 Permanent Portable Oxygen Request v150803                                 ©2020 One Homecare Solutions, LLC

                           OneHome| Provider Manual
CPAP/BiPAP Order/VPAP Authorization Form

 PATIENT’S NAME:                                                   Date of Referral:
 HEALTH PLAN:                               MEMBER ID#:                                DOB:
 NAME OF PCP (PRIMARY CARE PHYSICIAN)

 PCP Contact Information – Phone:                                      Point of Contact:
 PATIENT’S ADDRESS:
 CITY:                       STATE:                              ZIP CODE:
 COUNTY:
 PATIENT’S TELEPHONE NUMBER:

ICD/Diagnosis:                                      Length of Need:

   Device (s) (HCPCS) requested: (Check all that apply)

□ E0470 BiPAP w/o B/U rate □ E0471 BiPAP S/T w/ B/U rate
□ E0562 Hum Heated □ E0601 CPAP/Auto CPAP Device
□ A7034 Nasal Pillows □ A7030 Full Face Mask
□ A7034 Nasal Mask □ A7036 Chin Strap
□ E0470 BiPAP AUTO / VPAP AUTO
Settings:

CPAP @              cmH20    Auto CPAP @            Min -           Max_cmH20

BiPAP @        I/     E cmH20         BiPAP S/T @           I/        E cmH20 WITH            BPM

O2 BLEED IN @          LPM            VPAP AUTO (RESMED) @                   IPAP MAX,     EPAP MIN
                                                                             PRESSURE SUPPORT

BiPAP AUTO (RESPIRONICS) @            IPAP MAX,        IPAP MIN
                                      PS MAX,          PS MIN

Physician Signature                                                      Date:

          Please note: prescription is valid for one year of signature unless orders change

   OHS CPAP BPAP FORM VPAP FORM V170109 Copyright 2020 OneHome, LLC pages
   Attached
PMD/POV/PWC Referral
PATIENT’S NAME:                                          Date of Referral:
HEALTH PLAN:                               MEMBER ID#:                          LOB:
NAME OF PCP (PRIMARY CARE PHYSICIAN)
PCP Contact Information – Phone:                                  Point of Contact:
PATIENT’S ADDRESS:
CITY:                      STATE:                         ZIP CODE:
COUNTY:
PATIENT’S TELEPHONE NUMBER:
MOST RECENT SPECIALTY PHYSICIAN APPOINTMENT FOR Qualifying Condition was with
                                     on (date)
MOST RECENT PRIMARY PHYSICIAN APPOINTMENT FOR Qualifying Condition was on (date)
 For consideration of authorization for a power mobility device (PMD) includes power operated
 vehicles (POVs, aka scooters) and power wheelchairs (PWCs, aka motorized wheelchair)

 Letter of Medical Necessity (LOMN) – Summary of request, rationale and supporting information
 Questionnaires with YES, NO responses will require documentation and full description of all pertinent qualifying
 answers, and are not acceptable as a LOMN

 Supporting documentation (Face to Face encounter with detailed physical examination and/or Physical
 Therapy Evaluation) to include ALL the following at a minimum (attach physical exam for all qualifying):

 Nature of request □ POV □ PWC                   Current PMD Use □ POV □ PWC                # Years

 Current Qualifying Medical Conditions:                     ,                   _,                _,

 Limitations to upper extremity strength and ROM

 Lower extremity limitations

 Ambulatory status □Wheelchair □POV □Walker □Cane □ Other

 Pertinent mobility and ADL issues

 Balance and stability concerns

 Pertinent global health concerns

 Ability to manage the physical requirements of the POV □ Y □ N

 Special or unique considerations
 Approval and provision is based on provider attestation that the patient is physically unable to
 manage the mobility requirements of a manual wheelchair, that UE and LE mobility restrictions are
 supported by medical record documentation, PMD is medically necessary, and that CMS guidelines
 for the medical necessity of the PMD have been applied, periodically reviewed and are documented
 consistently.

 Ordering Physician                                  Signature                                Date

 □ Supporting Documentation Attached                  Number of Pages

  PMD/POV/PWC Referral v150415                                  ©2020 OneHome, LLC
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