POST EXPO REPORT - Developing Australian Communities
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BRISBANE
POST EXPO
REPORT
2021
PROUDLY SPONSORED BY
Join the movement, have your voice heard and make an impact.
www.developingauscommunities.com.au
2 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
EXECUTIVE PROUDLY
SPONSORED BY
SUMMARY
MA JOR SPONSOR
The Disability Service Provider and Participant
Connection Expo 2021 Presented by Afford was
held at the Brisbane Expo and Exhibition Centre on
Friday, April 30th and Saturday, May 1st, 2021.
PLATINUM SPONSOR
The Expo provided an environment in which participants, parents,
carers and NDIS service providers could connect and engage. More
than 170 providers as well as a tailored Concierge service were on
hand to help attendees navigate the complexities of the NDIS. With a
combined PR and social media reach of over 17.52 million pople, over
the two days 3,482 visitors attended the Expo. With 79% of visitors
and 73% of exhibitors rating their experience of 8 or above out of 10. GOLD SPONSORS
Through our Expo Gala Dinner, we also managed to raise $18,570 for
RizeUp and The Tourette Syndrome Association of Australia.
Here is a highlight
reel from the
Brisbane Expo
BRISBANE POST EXPO REPORT 3
CREATING A VOICE FOR THE DISABILITY SECTOR! VISION & MISSION Our Vision: For Australia to become the World Leader in Disability Services Our Mission: Provide a voice for the sector, increase professional standards and bring people together to talk about the most pressing issues in our sector to deliver solutions! We’ll achieve this by providing world class expos, conferences and professional development to ensure Service Providers and Carers deliver the highest levels of service to NDIS Participants. Combining our 50+ years’ experience in the Disability and Training sectors, the Developing Australian Communities (DAC) team are simplifying the complex nature of NDIS. Through our large expos and conferences, Participants will receive the right information from the right Provider at the right time so they can make informed decisions. MEET THE TEAM Together, we’re passionately committed to raising the bar of the Disability Sector so it’s one all Aussies can be proud of! River Night Mike Clark Alma Clark CO-FOUNDER CO-FOUNDER SENIOR NATIONAL ACCOUNTS MANAGER River has a 26+ year legacy of Mike has a 17-year history of running With a passion for guiding others to implementing change at the highest events and training companies to over make meaningful decisions, Alma is a levels of Disability and Community 50,000 people in over 4 continents. world-class professional and supports Services Sectors. DAC’s clients to the highest levels. 4 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
Catherine Jenkins Rachelle King Kaye Learoyd-Hamilton
SENIOR NATIONAL ACCOUNTS MANAGER NATIONAL EVENTS MANAGER HEAD OF CONCIERGE TEAM
Has built a career of serving others Has an extensive career running large With years of experience, Kaye is
and has a passion for inspiring them conferences and events for some of passionate about supporting people to
to make the most of their talents. Australia’s biggest brands. get their NDIS questions answered.
Catherine too serves DAC’s clients to
the highest levels.
BRISBANE POST EXPO REPORT 5
CREATING A VOICE FOR THE DISABILITY SECTOR! EXPO FEATURES Free Concierge - NDIS Skilled Support Staff On Hand Each Day Our team of concierge staff supported exhibitors and participants throughout both days, answering questions and offering guidance and support to attendees. Concierge staff ensured that Exhibitors attracted consistent, relevant connections. Exhibitors and Displays from Service Providers The Expo featured up to 172 exhibitors, with a focus on resources, equipment, and therapeutic services. The wide range of service providers attracted a large number of attendees, giving exhibitors the opportunity to meet and acquire potential clients. Connection Sessions with Service Providers Our online booking system allowed attendees to book one-on-one meetings with exhibitors so they could have personal conversations and offer solutions throughout the Expo. Private meeting spaces were provided, offering a safe setting for 30-minute face-to-face meetings. EXPO Magazine Our magazine contained 60 of Queensland’s leading NDIS Providers showcasing their specialities in a mixture of 1/4, half and, full and double page ads. The magazine is a key feature of the Expos as each visitor is given one and it demonstrates the depth and breadth of providers from each region. Any additional magazines left over are given to Local Area Coordinators to hand out for local distribution across the year. 6 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
CATERING
23 24 25 26 27 28 29 30 31 32 33 34 35 41 42 43 44 45 46 47 49 50 51 52 53
54
121 119 117 115
22 184 183 156
257 256
SEATING 55
120 118 116 114 ENT’ ZONE
21 231 230 185A 185B 88 87
259 258 56
CONCIERGE
20 122
229 228 ZONE
86 85 57
261 260
19
186 157 58
227 226
84 83
18 263 262
ENT’ ZONE 188 187 59
130 131
225 224
17 112 82 81
265 264 189 164 60
161 128 129
16 SEATING
ENT’ ZONE 163 109 108
134 135 61
15
136 137 107 106 62
14 271 269 267 197 196
266 SEATING 155 154 138 139 63
272 270 268 199 198 158
13
153 152 64
169 77
12
65
180 105
11
CONCIERGE 66
151 149 147 104 97
10 ZONE
ENT’ ZONE 67
150 148 146 103
9
68
8 250 179 178 170 ENT’
SEATING ZONE 69
207 SEATING
7 141
177 176 98 70
6 145 142 143 102
274 101 71
175 174
144
BRISBANE EXPO FLOOR PLAN
TOILETS
TOILETS EXIT ENTRY TOILETS
TOILETS
BRISBANE POST EXPO REPORT
7
MERIVALE STREET
CREATING A VOICE FOR
THE DISABILITY SECTOR!
OUR SPONSORS
MAJOR NAMING SPONSOR
AFFORD
www.afford.com.au
The Australian Foundation for Disability (Afford) is trusted by thousands of
people to provide disability support that inspires and enriches lives every
day. Afford provides this support under the National Disability Insurance
Scheme (NDIS) and is a Registered Provider under the Scheme.
We support our clients, their families and carers – in many unique ways that
give them the opportunity to explore their interests, do what they love and
live comfortably. We are one of Australia’s longest serving disability service
providers, dedicated to helping people with disabilities live an empowered life.
We encourage our clients to discover new life experiences, work options and
embrace social and balanced lifestyles. Afford is not your typical not-for-profit;
we are savvy, innovative, fast-paced and beaming with pride for the work we do.
Afford are proud leaders in our field and have fostered a reputation for best-
practice approaches to service delivery under the NDIS.
The Afford difference is not only our relentless commitment to delivering the
highest quality support on offer in the disability sector but that at Afford, we
genuinely care.
PLATINUM SPONSOR
TREVENA GLEN
www.trevenaglen.com.au
Trevena Glen Farm is “Brisbane’s Best Family Farm Experience” and we love
to help friends and family connect in a fun and safe place. The farm was
established back in 1985 with the local school helping the farm get started
by being our very first “customers”. The farm is currently owned and operated
by Katie & Lindsay, Liz & Alan. Our journey started over a Sunday lunch when
it was suggested… “Hey why don’t we pop out and have a look at this place?”.
After the visit three of the current owners saw the potential in the property
and one (yes, there’s always one) saw their “to do list” for the next 5-10 years!
(haha). Over the years we have welcomed various staff to the TG team and
thanks to them the farm has continued to grow and get better every year!
8 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
GOLD SPONSORS
BED & MATTRESS STUDIO
www.bedandmattressstudio.com.au
Our independent status allows us to partner with a variety of proven leading Australian brands. This
gives us the freedom to rapidly evolve with technology and quality standards. Our ability to walk on the
production floor allows us to hold our manufacturers to a higher standard.
REAL COMMUNITY SERVICES
www.realcommunityservices.com.au
Real Community Services (RCS) was established in January 2006 and now provides thousands of
personal support hours per week to hundreds of people with disability, acquired brain injury or
neurological conditions by focusing on empowering and improving their lifestyles.
REFOCUS
www.refocus.org.au
REFOCUS was founded in 2010 to specialise in providing services for Aboriginal and Torres Strait
Islander families and communities. Our main focus is our children and ensuring that they and their
parents receive needed services to assist in creating resilient, safe and happy environments.
MY GOLD COAST CARE GROUP
www.mygoldcoastcaregroup.com.au
My Gold Coast Care Group provides disability and mental health services to support you to live safely
and comfortably at your home, participate in your community and explore option available. Our vision is
simple, seeing the world as a place where together we can fill it with blessings.
ONE GOOD* DAY
www.onegoodday.com.au
One Good* Day is the leader in advocacy, peer mentorship and Psychosocial Recovery Coaching. We are
building something special. We are focused on building relationships that can lead to positive change.
Through zero judgement we build trust and take the hassle out of getting you the supports you need.
BRISBANE POST EXPO REPORT 9
10 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
CHECK OUT MORE PHOTOS
BRISBANE POST EXPO REPORT 11RESULTS MARKETING CAMPAIGN The DAC Marketing team launched a comprehensive marketing campaign to increase awareness of the expo and encourage NDIS participants to register for a ticket to the event. The campaign consisted of 28 paid advertisements distributed on Facebook, and 49 organic posts published on the DAC Facebook Page. A total of $61,095 was invested into the paid ad strategy published on the DAC Facebook page. The ads generated more than 2.3 million impressions and 50,000 post engagements. The results translated into a successful expo, with more than 3,480 participants attending the event over the two days. 12 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
PAID REACH: PAID ENGAGEMENT:
2,345,294 46,427
ORGANIC REACH: ORGANIC ENGAGEMENT:
46,330 4,159
TOTAL REACH: TOTAL ENGAGEMENT:
2,391,624 50,586
TOTAL ATTENDANCE: TOTAL EXHIBITORS:
3,482 172
BRISBANE POST EXPO REPORT 13RESULTS
MEDIA & PR
MediaCast had the pleasure of working with Australian Communities to
raise awareness of their upcoming NDIS Service Provider and Participant
Connection expo.
Overall, MediaCast secured 479 items of coverage across television and radio, reaching an estimated
15.185 million. River Night, Kaye Hamilton and Service Provider representatives completed 49 live
interviews, including one syndication for National Radio News, reaching over 300 communities
stations. Radio highlights include ABC Radio National, ABC Radio Sydney, ABC Radio Brisbane, 2GB, SBS
Radio Melbourne and 4BC. Television highlights include Channel 7 News Mackay, Townsville, Wide Bay
and Toowoomba, as well as WIN News Hobart, Cairns and Bendigo. MediaCast brought awareness to
the divide caused by COVID-19 between NDIS services and Australians with a disability, and was able to
educate Australians and Disability Service Providers on the upcoming Connection Expo.
Check out the
Channel 10
report
COVERAGE MAP NT
52,214
QLD
2,914,871
WA
908,293
NSW
7,747,467
VIC
1,573,378
SA NZ
1,025,292 5,000
TAS
908,316
14 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021COVERAGE BREAKDOWN
CAMPAIGN BUDGET ITEMS OF COVERAGE OVERALL REACH AVE
$
18,300 479 15,185,831 377,432 $
OVERALL REACH ITEMS OF COVERAGE REACH AVE
ACT 9 51,000 $3,060.00
NSW 139 7,747,467 $171,188.02
NT 14 52,214 $3,132.84
NZ 1 5,000 $300.00
QLD 106 2,914,871 $70,565.75
SA 58 1,025,292 $46,397.52
TAS 23 908,316 $27,648.00
VIC 91 1,573,378 $62,648.68
WA 38 908,293 $25,457.58
TOTAL 479 15,185,831 $410,362.39
MEDIA TYPE ITEMS OF COVERAGE REACH AVE
ONLINE 2 28,000 $1,680.00
RADIO 411 9,271,458 $345,447.48
SOCIAL 7 541,424 $0.00
TELEVISION 10 505,080 $30,304.80
ANR COVERAGE
GENERAL COVERAGE
PRIMARY SYNDICATIONS PRIMARY SYNDICATIONS
PRIMARY OUTLETS: TOTAL SYNDICATIONS: PRIMARY OUTLETS: TOTAL SYNDICATIONS:
50 329 22 22
BRISBANE POST EXPO REPORT 15RESULTS
CAMPAIGN
STRATEGY
Target Audience
• NDIS support providers
• Allied Health
• Early Intervention and Disability/Complex Case Services for Aged and Child Care
• People with disabilities
• The families of those with disabilities
Campaign Objectives
• To raise awareness of the important work Australian Communities do within the disability
support sector
• To position Australian Communities as the voice of authority on applying for NDIS and accessing
NDIS support services
• To drive NDIS providers to exhibit in the Brisbane expo in April/May 2021
• To encourage attendees to the expo in Brisbane
Campaign Message
With one in six Australians with a disability struggling to access support and thousands of Australian
remaining disconnected from previous supports due to COVID-19, Disability Service Providers
are urged to connect with those in need at this year’s Disability Service Provider and Participant
Connection Expo.
VISITORS & EXHIBITORS EVENT SURVEY
VISITORS EXHIBITORS
79 %
8/10 73 %
8/10
OF VISITORS OF EXHIBITORS
SCORED THE SCORED THE
EVENT ABOVE EVENT ABOVE
FAVOURITE ASPECTS OF THE EVENT FAVOURITE ASPECTS OF THE EVENT
79% DIVERSITY AND QUALITY OF EXHIBITORS 68% LAYOUT AND DIVERSITY OF EXHIBITORS
50% OVERALL EXPERIENCE 46% VENUE AND FACILITIES
33% FRIENDLINESS AND HELP EVENT TEAM 37% EVENT TEAM
45% OF VISITORS GAVE THE EVENT A 10/10 SCORE 77% OF EXHIBITORS WOULD RECOMMEND THE EVENT
16 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021FEEDBACK
REVIEWS &
TESTIMONIALS
GOOGLE RATING
4.9
BASED ON 44 REVIEWS
★“It was great to be at an expo again “Had an amazing fun day. Afford was
in our new normal post covid.” the best. So much fun free stuff.”
ELIZABETH REBECCA PREEDY
“Our first time at the expo. Great “Great and wonderful service.
experience. Will be back!” Thank you.”
KELLY JACOB ANA MARIA BIRCH
“Had a great time and “Can’t wait till
amazing services.” next time.”
RODRIGO SALAS CAROLYN PERRY
BRISBANE POST EXPO REPORT 17THE BRISBANE SERVICE PROVIDER &
PARTICIPANT CONNECTION EXP
GALA DINNER
After meeting, greeting and engaging with people all day, 220 guests kicked
their heels up and let their hair out and had some fun, whilst mixing and
mingling with the who’s who of the Disability Sector. Even though the dance
floor was busy all night, we managed to raise $18,570 for our two Charities,
RizeUp and Tourette Syndrome Association of Australia.
CHARITIES
TOURETTE SYNDROME ASSOCIATION OF AUSTRALIA
www.tourette.org.au
TSAA is a voluntary and non-profit organisation consisting of people with TS, their
families, health and education professionals and other interested people. The association
disseminates educational materials in the fields of health care, education and welfare
service, provides telephone counselling and operates support groups. TSAA’s main goal
is to improve the quality of life of those affected by Tourette Syndrome. Your donation will
help run Annual Camps in each State.
RIZEUP AUSTRALIA
www.rizeup.com.au
RizeUp works in partnership with specialist domestic violence services across Australia.
We do not work directly with clients but rather we are an add-value for services that work
at the frontline with families impacted by domestic and family violence. 1 in 3 women have
experienced physical and/or sexual violence perpetrated by someone known to them, and
61% of women had children in their care when the violence occurred. Please donate now so
help break the cycle of abuse.
18 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021BRISBANE POST EXPO REPORT 19
20 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 2122 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 2324 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 2526 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 27FUTURE
UPDATES &
IMPROVEMENTS
Upon review of the Expo processes and discussions with exhibitors and
participants, the DAC team has identified several opportunities for updates
and improvements to future Expos. Here are some of the improvements you
can expect to see at future events:
• Website FAQ page including furniture hire contact details, floor plan, and bump-in, bump-out
details to help exhibitors better prepare for the event.
• Supply trolleys on site for BUMP IN/OUT that exhibitors can use.
• FAQ sheet provided to all exhibitors and staff on the day so they can address any common
questions quickly and easily.
• In future exhibits must be built and ready for exhibitors to bump in from 11am. Furniture must
also be delivered by this time.
• Create a ‘Top Tips’ document advising exhibitors and participants on what to bring along to
the expo.
• Provided more bins for easy cleanup and a locker service for exhibitors to store valuables.
• Create an improved Media Kit to send to exhibitors to help with promotion and awareness.
• More face painters.
• Increase visitor numbers by: working more collaboratively with exhibitors and by raising
awareness through local community groups and networks.
28 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021BRISBANE POST EXPO REPORT 29
30 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 31THANK YOUS
BRISBANE
EXHIBITORS
Thank you to all exhibitors who attended our Brisbane Expo.
STAND EXHIBITORS STAND EXHIBITORS
188 Ability Action Australia 44 CPBS
28 Ability Prosthetics/Orthotics 274 Developing Australian Communities
177 ACCLM 11 Digital Genie for the NDIS
13 Achieve Support 185A Disability Quality Services
130 ADAPT Housing 108 DivaT Home Care
105 Adaptability Therapy 15 Diversity Community Care
175 Adventure Crew Pty Ltd 34 DSQ - Social Programs
145 Afford 83 DV Safe Phone
88 AimBig 85 DvTraining
68 ALL Support Plus 33 Early Start Australia
141 Allied Family Physiotherapy 24 Essence Plus
27 Angels on Duty 268 Establishing Care
6 Arcare Home Care 150 Etrainu
29 ARMIA 10 Everhomes
52 ASDA Provider Group 98 EveryBody E bikes
67 Aspire Allied Health 8 Evolving Support Services
31 Aspire Hub 178 Family Inclusive
18 atWork Australia 143 FB Maintenance Solutions
118 AUS Counselling Association 183 First2Care Plan Management
157 Auto Extras 146 Focal Community Services
22 Bayside Health Nook 119 Focused Health Care
122 Bed and Mattress Studio 184 Forward Steps Mobility
70 Ben’s Gaming Life 225 Future by Design Australia
155 BFS Pedorthics 66 GB Orthopaedics Australia
196 Blue Iris Support Services 12 GingerCloud Foundation
263 Body Smart Health 59 Giving Back Homeloans
153 Brain Injury Support 117 Grosskopf Consulting
23 Breakaway Toowoomba 224 Guide Dogs Queensland
154 breakthru 136 Haven Psychology Centre
41 Burnie Brae 179 Headway ABI
14 BwithTourettes 148 Help Enterprises
134 Cality Care 128 Holistic Home care
269 Carers Queensland NDIS LAC 144 Holistic Horizons
30 Caring for Carers Australia 9 Home Caring Brisbane
69 CERTIFii 20 Home of Pop
142 Challenge Community Services 198 Hospequip
64 Champion Mentors 45 Housing101 “ONE ON ONE”
7 Claro Aged Care and Disability Services 197 HYPAR Group
187 Clickability 176 iCare Support Services
264 CM Wellness 151 iConnect Life
138 Cocoon Group Services 32 IDEAL Plan Management
26 CoDesign Consulting 109 Interact Australia
32 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021STAND EXHIBITORS STAND EXHIBITORS
256 James Home Services 104 Reliability Support & Care
71 Kare Support Services 250 Rest Bedding Australia
77 Keylinks Community Services 57 Rise OT
257 Life Giving Books 81 RizeUp
129 Lifecycle Cycling Club 55 ROPE Assoc
87 Lifeful Coordination and Management 229 Safety Link
135 Lifestyle Solutions 62 SALDA
261 LifeTec Australia 49 SALS Kreative Tree
152 Lighthouse Connect Services 65 SBH Queensland
227 Lotus Support Services 262 SCMB Disability Supports
272 Lutheran Services 115 SDA Australia Group
35 Maincom Services 101 Shine Social and Communities
228 MAX Employment 97 Sleepy’s
43 McArthur Community Care 134 Special Olympics
147 Metanoia rays 46 Specialised Plan Management
230 Microguard 161 Spinal Life Australia
185B Milestone Support Services 207 St John Ambulance QLD
162 Mobility Rentals & Sales 116 STAR Community Services
61 Momentum Collective 267 Synergy Vision
107 Multicap 169 / 271 Tea Cup Cottage
266 My Gold Coast Care Group 189 Tender Loving Care
199 My Health Team 114 The Benevolent Society
82 MYASSISTA 186 The Disability Housing Centre
137 MyIntegra Plan Management 139 Therapy Pro
163 National 360 63 Thrive365
21 NDIS Quality and Safeguards Commission 258 Top End Allied Health Services
53 NDISP SDA Property 260 Tourette Syndrome Association of Australia
16 NNA Direct Support Service 231 Trevena Glen Farm
50 Nourish’d Meal Company 270 Trusted Home Disability Care
112 Novacorr Healthcare 17 Trusted Support Coordination
156 Nurse Next Door 51 Trusted Travel
102 NWM Innovations 121 Tunstall Healthcare
131 One Good* Day 174 Velocity Support Services
47 Our Time To Shine 226 Wellways Australia
149 Palmville Group Homes Pty Ltd 60 William Buck
58 Pride Disability Services 19 Wisdom Care
42 Programmed Care 259 WISE Employment
84 Queensland Rehab 25 HMS Medical
56 Queensland Government 54 Yellow Card Helpers
86 Quest Apartment Hotels 120 YMCA LEAP Services
106 Real Community Services 170 YNA – Your Nursing Agency
180 REFOCUS Aboriginal & Torres Strait Islander Services 103 Your Choice Supports
BRISBANE POST EXPO REPORT 3334 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 3536 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 37NATIONAL DISABILITY SECTOR
PROFESSIONAL LEADERSHIP BODY
SECTOR SURVEY
Have Your Voice Heard. Lets Improve The Sector Together! The National
Disability Sector Professional Development and Practice (NDSPDP) Survey is
a vehicle to support NDIS with accelerating positive change.
COVID-19 has increased the levels of dis-connection between Providers, Carers and Participants.
Now that we’re re-emerging, it’s time we assess and understand not just the impact COVID-19
has had on the sector, but how well equipped Providers, Carers and Professionals are to support
Participants to deliver the highest levels of service.
The NDSPDP Survey gives you the opportunity to have your voice heard. For you to tell us how
you’ve been affected by COVID-19, what you feel could be improved and how accessible and
relevant training is for you, so you can perform at your best.
The survey will run between April 29th to June 30th. Our goal is to have more than 1000 Providers,
Participants, Professionals, Carers, and Guardians take the survey during this period.
By completing this survey, you’ll not just have your voice heard, we’ll be compiling a report
highlighting the key findings and it will then formulate recommendations. These recommendations
will form the backbone of the National Disability Sector Professional Leadership Body, as a
framework of areas to improve.
Together with industry experts, we will work together to identify key projects to work on, to bring
about much needed changes in the Sector together.
Get involved, take the survey today and spread this with everyone you know in this Sector.
Together, we can bring about the change that’s needed!
TAKE THE SURVEY NOW
38 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021CREATING A VOICE FOR
THE DISABILITY SECTOR
MEMBERSHIP
The NDIS has done a spectacular job in giving participants more power over how they want to be
treated, by giving them more control of their funds and choice of Providers. Despite their best efforts,
there is still much complexity and confusion, not just for Participants, but for Providers working on
compliance whilst running their businesses effectively.
The National Disability Sector Professional Leadership Body (NDSPLB) has been created to support
the sector and NDIS with their initiative to empower Participants, Providers and Carers by acting as a
vehicle to accelerate the rate of positive change in the sector. We’ll achieve this by:
• Running annual National Disability Sector Professional Development and Practice surveys and
research projects, giving Participants, Carers, Guardians and Providers a voice
• Sharing the findings of the National Survey to clarify where work needs to be done
• Bring together Australia’s leading experts, institutions, providers and organisations to raise
awareness of key topics that the sector must address
• Working collaboratively across the sector to identify, focus and share best practices to benefit
everyone associated with the Industry
• Create leadership bodies in key areas of practice and think tanks to produce regular solutions
to the key challenges we all know exist from the Participants and Providers to better inform the
agencies involved
OUR GIFT TO YOU - FREE NDSPLB MEMBERSHIP
Simply by you attending today, you have become a free member of the body - YAY. This gives you:
• Access the NDSPDP Survey and the white paper research findings
• Voting rights on what topics you’d like prioritised to be addressed by the body
• Connection to the body so you can remain informed of key issues
• Access to ongoing and regular content from the body’s experts, think tanks and steering committees
JOIN AS FREE MEMBER TODAY
BRISBANE POST EXPO REPORT 39PRACTICAL SKILLS TRAINING. Australia’s most
comprehensive Disability Sector training program!
PROFESSIONAL
DEVELOPMENT
We partner with Australia’s Disability Service Providers, Participants, Carers, Guardians and the
Community to ensure to;
• Understand training strengths and gaps
• Identify what topics would best equip staff
• What learning environments would best suit their needs (online, in person, blended)
• Provide ongoing professional development support not just for compliance, but to reduce staff
turnover and equip teams to the highest levels, beyond the basics
Launching in the second half of 2021, our programs ensure Providers Participants and Carers, have
the highest quality, advanced professional development training programs that equip them with the
right skills to embed sustained behavioural change.
By leveraging our panel of experts from our National Body and insights gained from the 2021
National Disability Sector Professional Development and Practice Survey, we co-create training
solutions to provide the right skills for the right people at the right time, ensuring the highest level of
service and care is provided to NDIS clients.
Together with it’s board, advisory panel experts and steering committee leaders, the NDSPLB will
continually address the most pressing questions and challenges that Participants, Providers and
Carers are up against. Through its work, the NDSPLB will work with NDIS to bring about needed
changes in the sector to ensure frustrations and bottlenecks are relieved one at a time.
The ultimate goal of the NDSPLB is to not just turn Australia into the world leader of disability best
practices, but for every Aussie to be proud of the disability sector, as we continually strive for the
highest service standards.
SIGN UP TO STAY INFORMED
40 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021HOW WE’LL BRING ABOUT CHANGE
WITH THE DISABILITY SECTOR
RAISING THE BAR
/ /
I CE SY
VO ST
A
G
EM
N
DI
S
VI
AD
DISABILITY &
RO
COMMUNITY
VO
SERVICE EXPOS
YP
CA
BEHAVIORIAL PATRICIPANTS
SB
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CHANGES DRIVING CHANGE
AND PARTICIPANT
& CH
PROFESSIONAL RESEARCH
DEVELOPMENT & SURVEYS
AN GE
ONLINE IN PERSON REPORTS
ECOSYSTEM
BLENDED
OF IMPACT KEY RESEARCH
TOPICS PROJECTS
Consistent behavioral change through
12 month programs focussed on
professional development
/
IES
NC
PA
NATIONAL NDSPLB BODY MARKET
E
TASK FORCE RESEARCH
THINK TANKS R
AG
TI
STEERING COMMITTEES
CIP
ADVISORY PANELS
G
IN
A NT
BEST PRACTISES CONFERENCES
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S
O
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PP SPECIAL PROJECTS RI
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PROVIDING A CONSTANT FLOW OF
/ SOLUTIONS TO SECTOR CHALLENGES &
LE A
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G SECT
OR CH AN G
BRISBANE POST EXPO REPORT 4142 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 4344 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 4546 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021
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BRISBANE POST EXPO REPORT 47LOOKING FORWARD
UPCOMING
EVENTS
Perth Disability Service Provider & Participant Connection Expo 2021
WHERE Perth Convention and Exhibition Centre
21 Mounts Bay Rd, Perth WA 6000
WHEN Friday, 11th June - Saturday, 12th June, 2021
FIND OUT MORE
Melbourne Disability Service Provider & Participant Connection Expo 2021
WHERE Melbourne Convention and Exhibition Centre
1 Convention Centre Pl, South Wharf VIC 3006
WHEN Tuesday, 18th January - Wednesday, 19th January, 2022
FIND OUT MORE
Sydney Disability Service Provider & Participant Connection Expo 2021
WHERE International Convention Centre Sydney
14 Darling Dr, Sydney NSW 2000
WHEN Friday, 4th February - Saturday, 5th February, 2022
FIND OUT MORE
48 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021WE’RE HERE FOR YOU, AND WE LOOK
FORWARD TO YOUR VISIT!
STAY
CONNECTED
We want to hear more from you! Please don’t hesitate to contact our team at
Developing Australian Communities for any of your queries about our events.
CONTACT US
0403 243 225
PO Box 4026, Forest Lake QLD 4078
events@developingauscommunities.com.au
developingauscommunities.com.au
facebook.com/DACommunities
instagram.com/developingauscommunities
linkedin.com/company/developing-australian-communities
youtube.com/channel/UCdMp2Gq3FSc3Ei0DfmRxKgQ
BRISBANE POST EXPO REPORT 49Join the movement, have your voice heard and make an impact. www.developingauscommunities.com.au
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