PLANNING REPORT 2020-21 - Coastline Community College
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2020-21 PLANNING REPORT
Table of Contents
2020-21 Closing the Loop Report ................................................................................................................................. 2
Administrative Services............................................................................................................................................. 3
Instructional Services ................................................................................................................................................ 4
Presidents Wing ...................................................................................................................................................... 34
Student Services ..................................................................................................................................................... 36
2020-21 Planning Report ............................................................................................................................................ 47
Administrative Services........................................................................................................................................... 48
Instructional Services .............................................................................................................................................. 48
President’s Wing ..................................................................................................................................................... 51
Student Services ..................................................................................................................................................... 52
1|P a g e2020-21 Closing the Loop Report
Program and Department Review is an integral part of the total process of planning and budgeting at Coastline
College. The evaluation and recommendation subsections from each program review provide the basis for informed
decision making on programs, personnel, facilities, equipment, and budget.
The Program and Department Review process is an effective vehicle for accountability and provides an opportunity
for employees of Coastline to actively participate in the development of their own programs, departments, and the
growth of the college.
Institutional planning and budget considerations will be based on the recommendations and justifications provided
by this process. Program and Department Review has been outlined by the Western Association of Schools and
Colleges (WASC) and the Accrediting Commission for Community and Junior Colleges (ACCJC) as a mechanism to
build awareness, develop strategies to increase proficiency and sustainability through continuous quality
improvement.
The focus of this report is to highlight the progress made across all program and department initiatives and the
impact they have made on the performance of the college. Again, these initiatives are tied to the College Mission
and Goals and as these initiatives were developed under the timeframe of the Vision 2025 Educational Master Plan.
Once the Program and Department Reviews are submitted in the fall term, the Department of Institutional
Effectiveness collects the progress reports within the document and compiles a report for the college to review and
disseminate.
The findings showed that of 270 previous Program and Department Review initiatives that 48.1% are
completed/ongoing, 43.7% are in-progress, 5.6% have not started, and 2.6% were terminated. Of the 270 started
or completed initiatives, 94.1% (254) have reported an associated outcome.
2|P a g eAdministrative Services
The Administrative Services Wing is comprised of the operational departments of Campus Safety and Emergency Services, Fiscal
Services, Human Resources, and Maintenance and Operations.
Administrative Initiative(s) Status Progress Status Description Outcome(s)
Services
Campus Safety Provide emergency backup generators at In-Progress The concept is being Emergency generators would
and Emergency the Garden Grove Campus and Newport to reviewed and quotes are provide backup power to support
Management support operations of the Emergency being collected. operations of the EOC to respond to
Operations Center (EOC). and recover from an extended
power outage resulting from several
causes, including a catastrophic
earthquake. Ability to recover and
reopen facilities, and resume classes
is critical to Coastline College.
Campus Safety Installation of 44 emergency Completed Lockdown buttons were Lockdown buttons have increased
and Emergency lockdown/panic switches. The switches installed in all classrooms security and ability to lock
Management would permit faculty to quickly lock doors with work complete in spring classrooms and faculty office from
to their classrooms and offices in the event 2020 the inside
of an emergency without having to step
outside and potentially exposing themselves
to danger.
Campus Safety Purchase of ten (13) new surveillance In-Progress Public Safety and Coastline Will improve surveillance
and Emergency cameras, three for immediate installation in I.S. are currently assessing capabilities in the Garden Grove
Management the parking lot at the Garden Grove Center. the potential for re- Campus parking lot and the newly
New solar carports currently obscure purposing cameras in vacant redesigned College Center Annex.
camera coverage of the parking lot from the office space in the College
building. The cameras will also provide Center’s third and fourth
surveillance of the two emergency blue floor for potential use in an
phones mounted under the carports last outdoor setting.
year. The remaining ten cameras will be
used for the Annex building due to the
move of several offices from the soon to be
replaced administration building.
Campus Safety Increase real-time security support for In-Progress The Department has created Improve campus safety and
and Emergency students and employees a Twitter feed allow community relations.
Management improved community with
our community members.
Additionally, Public Safety is
working with Marketing to
enhance its webpage.
Fiscal Services To continue to provide high quality service Completed/ Periodic updates and Increased engagement and
and resources to meet the growing demand Ongoing communications of impact of participation in the state funding
for fiscal support across the college with the state funding model and model and federal and state grants.
emphasis in Banner 9, grants, categorical, federal and state grants.
and state funding model.
Human Develop a new employee onboarding In-Progress 1st draft of the onboarding HR Department plans to test the
Resources program to help with the transition of new toolkit will be completed in effectiveness of the toolkit when the
employees at Coastline. September 2020. new Director, Public Safety and
Emergency Management is hired in
October/November 2020.
3|P a g eInstructional Services
The Instructional Services Wing is comprised of all College Campuses, Distance Learning, Dual and Concurrent Enrollment,
Instructional Programs, Library, Office of Instruction, and Student Success Centers.
Instructional Initiative(s) Status Progress Status Description Outcome(s)
Wing
Adult Increase enrollment in In-Progress 1. Ongoing data analysis to determine and assess gaps Report and analysis of
Education noncredit courses/programs in services based on geographic location of current population in need, based on
by 10% by the end of year students vs. regional need. Identify target populations, local demographic data 2.
two and by 15% by the end based on regional needs. 2. Develop strategies and Programs offered in
of year three. programs to mitigate gaps. 3. Assign Consortium collaboration between adult
marketing team comprised of employees from each schools and colleges. 3.
member institution to guide the development and Marketing plan that includes
implementation of the marketing and outreach plan. 4. strategies for all Consortium
Hire marketing firm to assist with developing members including shared
Consortium marketing and outreach plan to include website and marketing
branding, campaign, shared website, professional materials, professional
development, and execution. Marketing team assigned development activities. 4.
to oversee marketing efforts and carry out plan. 5. Align Lists by agency and site of
capacity for each Consortium with maximum number of the maximum number of
potential students to be served through support students that can be
services as well as maximum enrollments. 6. Identify enrolled by program. 5. List
current market segments. 7. Identify entry-level careers of market segments and
with high employment potential, based on regional critical factors that impact
Labor Market Information (LMI) data, for enhanced outreach. 6. Career
noncredit and career training programs. Identify career Development and College
pathways and complement with contextualized support Preparation noncredit
for English language learners. Work with instructors to courses and certificates,
develop curriculum for courses and programs. 8. some including
Identify courses at local adult schools that may align contextualized support for
with courses at colleges and engage instructors and English language learners. 7.
faculty in discussions about articulating those courses. Course articulation
agreements between adult
schools and college
Adult Increase the number of In-Progress 1. Create and implement Consortium-wide data sharing 1. Student demographic and
Education students completing agreement. 2. Create K-12 Adult Student outcome data shared
noncredit programs by 10% Education/Career Plan for Adult Schools; Gather input between Coast CCD and
by the end of year two and from stakeholders regarding configuration of Student Adult Schools. 2. Student
by 15% by the end of year Education/Career Plan. Plan is e-document, accessible Education/Career Plan will
three. online, with reporting and workflow features. 3. Adult be utilized/updated regularly
Schools conduct orientations with students to start through contact with
developing the Student Education/Career Plan. 4. teachers and support staff,
Develop agreements and processes between inclusive of making such
Consortium members to systematically use Student plans available to Coast CCD
Education/Career Plans. 5.Establish/implement co- and WIOA I Partner
enrollment and shared case management policies with Representatives. 3. Each
Workforce Development Board and its contracted student in adult education
partners. 6. Partners (K-12 Adult, CCCD, and WIOA I) programs will complete an
create guidelines for accurate collection/ reporting of initial education / career
student barriers to employment (K-12 Adult Schools, plan during orientation (or
CCCD, and WIOA1 Committee). 7. Regular Consortium shortly after
staff meetings regarding the roles/reporting duties of orientation/enrollment). 4.
Student Support positions and calendar for periodic Adult Schools, CCCD and
check-ins regarding program quality and WIOA I Partner
reports/outcomes. 8. Consortium meets with American Representatives will develop
Jobs Centers of California (AJCC) contractor for South and implement automated
Orange County to ask for co-location of services (WIOA I communications and reports
representatives at consortium sites or training of regarding Student
consortium personnel to be able to function as WIOA I / Education/ Career Plan to
AJCC intake (assumed Cal-Jobs registration is part of assist with transition steps
process). for students; Partner
representatives offer one on
one and small group support
and workshops at Adult
4|P a g eEducation sites for students
with transition goals. 5.
Consortium and WIOA 1
Partner representatives
meet regularly to review
data, reporting, and assess
and make refinements /
recommendations regarding
program quality. 6. Possible
training and/or further work
setting up sites to
accommodate AJCC
personnel and necessary
workspace Or Consortium
submits for AJCC contract in
Year 3.
Adult Increase the number of In-Progress
Education noncredit program offerings
by two by the end of year
two.
Building Expand our part time faculty Completed Hired 1 BCT PT instructor Offering additional courses
Codes pool to develop
Technology department/shared course
for the BCT Program. These
courses would be
developed by the BCT
faculty collaboratively, and
the new faculty would teach
the currently unstaffed
courses, which are
necessary for meeting
partnership goals
Building Develop BCT In-Progress (in conjunction with OSHA and apprenticeship partners) Department/share courses
Codes department/shared course. in development Mechanical
Technology These courses would be and Electrical code
developed by the BCT
faculty collaboratively, and
available to new faculty
which would be necessary
for meeting completion
goals. Coordinate the online
department/shared course
development (faulty cohort)
to ensure content is not
duplicated and that
instructional strategies and
SLO distribution is
diversified.
Business Hire ONE full-time teacher Completed Full-Time Business Instructor was hired. The faculty member is
(Accounting, (Business) who has online teaching classes and will be
Business, teaching experience, in time focusing on new program
Economics, to be ready to take FSC initiatives
Management training courses, develop
and telecourse handbooks, and
Supervision, be ready to teach in fall
Supply 2018.
Management)
Business Hire ONE full-time teacher In-Progress Full Time Accounting Faculty is still seeking approval.
(Accounting, (Accounting) who has online Fall 2019 FT Accounting Instructor position was
Business, teaching experience, in time prioritized as 4th. But budget cuts due to Covid-19 has
Economics, to be ready to take FSC decimated near term hiring hopes. However, this
Management training courses, develop remains a high priority for the Accounting Department.
and telecourse handbooks, and
Supervision, be ready to teach in fall
2019.
5|P a g eSupply
Management)
Business Develop an IRS Enrolled In-Progress A detailed assessment has been conducted and a Coastline’s award-winning
(Accounting, Agent certificate program. separate proposal has been written. It is available for VITA tax program has
Business, This certificate program will review. provided opportunities for
Economics, prepare students to take transfer and employment.
Management the IRS Enrolled Agent exam Developing an EA program
and which covers individual and will expand professional
Supervision, business taxes. Enrolled skills to prepare students for
Supply Agents are tax advisors who a career in tax and
Management) are federally authorized tax accounting fields straight
practitioners empowered by from Coastline.
the U.S. Department of the
Treasury. Enrolled Agents
represent taxpayers before
the Internal Revenue
Service (IRS) for tax issues
including audits, collections,
and appeals.
Business Create Economics (ADT) Completed Created the ADT Students have been enrolling
(Accounting, Associates Degree for in the program and in 2018-
Business, Transfer. 19 the program had 10
Economics, graduates
Management
and
Supervision,
Supply
Management)
Business International Business: Completed Course has been created and
(Accounting, Course development and was offered for the first time
Business, integration of a Global in Spring 2020.
Economics, perspective in the Business
Management curriculum.
and
Supervision,
Supply
Management)
Business Supply Chain Management In-Progress A partnership between Coastline and the Council of
(Accounting, Program - CSCPM Program. Supply Chain Management Professionals (CSCMP) has
Business, been established that will ultimately lead to
Economics, certification prep content being incorporated into
Management MS171, Introduction to Supply Chain Principles.
and
Supervision,
Supply
Management)
Business Project Management - In-Progress Research is being conducted regarding making Coastline
(Accounting, CAPM Program. a Registered Education Provider (REP) for the CAPM
Business, (Certified Associate in Project Management) and the
Economics, PMP (Project Management Professional) certification
Management programs. Coastline may need to apply for designation
and and dedicate resources including classrooms and
Supervision, computer lab(s) for workshops and the software
Supply applications needed for the program.
Management)
Business Develop OER Bus 100 In-Progress Master Canvas course shell currently being developed Expected release of zero-
(Accounting, Course with the help of a PE (Professional Expert). cost Bus 100 is Fall 2020.
Business,
Economics,
Management
and
Supervision,
6|P a g eSupply
Management)
Business Explore Creation of In-Progress Research being conducted regarding creating an Such a certificate would
(Accounting, International Business International Business certificate. Existing BUS 118 expose more students to the
Business, Certificate would be a core course in addition to other offerings in cultural assessments used in
Economics, the department, along with an international language the course to evaluate global
Management requirement. business opportunities and
and could be woven into an AA
Supervision, degree.
Supply
Management)
Business Explore Creation of Business In-Progress Research being conducted around creating a Business This certificate would better
(Accounting, Economics Certificate Economics certificate which would complement the tie the Business and
Business, Business Admin and/or Economics degree programs. Economics disciplines and
Economics, complete degree offerings.
Management
and
Supervision,
Supply
Management)
Business Create Master Courses in In-Progress One master course has already been created (ACCT Fulfill O.E.I. Initiatives
(Accounting, Accounting Department C116). Four more are scheduled for Fall 2020.
Business,
Economics,
Management
and
Supervision,
Supply
Management)
Business High School Outreach by In-Progress Accounting Department began outreach at a local high Expand potential student
(Accounting, Accounting Department school within the Coast College District. base and align curriculum
Business, with local high schools.
Economics,
Management
and
Supervision,
Supply
Management)
Business Course Outline of Record In-Progress
(Accounting, changes to consider
Business, additional students such as
Economics, not for credit.
Management
and
Supervision,
Supply
Management)
Business Investigate necessary design In-Progress VITA 131 was stopped mid-semester in Spring 2020 due Certain courses such as the
(Accounting, changes caused by Covid-19 to Covid-19. VITA practicum ACCT 131 are
Business, to courses such as VITA 131 not practical in current state
Economics, which. An essential course
Management and service to the
and community will be allowed
Supervision, to continue.
Supply
Management)
Business Expand certificate offerings In-Progress Course outlines are being prepared for submission to Developing Microsoft Access
Computing by creating two new the curriculum committee. TalentED – originators are and Outlook course.
courses to complete the revising the program. Once complete we will better Developing a course Module
revised (state) Business know how we can integrate into our coursework. for career mapping
Information Worker II & III
certificates while
7|P a g eincorporating the TalentED
(Geo-Enabled Career
Mapping) project into
certificate courses (2). (Full-
Time faculty)
College Strengthen communication Completed 2018-19: The inclusion of the 25/Live software 2018-19: We have advanced
Campuses: within the Garden Grove / Ongoing application will help to inform the GGC staff about our communication practices
Garden Grove organization and within the upcoming workshops. 2019-20: The department with the new tools. 2019-20:
college adopted Slack, Microsoft Teams, and Monday.com for Staff members advanced in
communication in relation to the remote work the use of new technologies
situation. The department also incorporated Zoom for and more frequently
meetings. participate in cross
departmental meetings to
keep abreast of college
happenings.
College Institutionalization of the In-Progress 2018-19: Many of the same issues continue to exist 2018-19: Computers for the
Campuses: staffing and equipment with conflicts between staffing and who is supervising Information Commons and
Garden Grove costs for maintaining the both the faculty and tutors. Meetings are being the new Testing Center been
Information Commons planned to address these issues. As for the Information funded by CTE grants. 2019-
should be investigated. Commons/proposed testing center upgrades, CTE grant 20: Staffing has been
funds are being allocated to provide upgraded partially resolved: new
computers for students to use. 2019-20: A staff Assessment Center staff
member has been transferred from College Center to works full-time during the
work in the new Assessment Center which now has day. In the evening, the
upgraded computers Area Facilitator, who works
later shift, covers both the
reception desk and
Assessment Center.
College Work with M/O to upgrade Completed 2018-19: Room 315 needs to be converted to moveable 2019-20: Some of the chair
Campuses: the furniture at Garden / Ongoing furniture components that allow for flexibility to room upholstery was cleaned by
Garden Grove Grove to allow for the usage. Discussions have taken place, but the funding is M&O. Furniture Committee
multi-use of classroom/lab the issue. With the new budget short fall that are convened and worked on
spaces allowing for greater expected, this project may be further delayed. 2019-20: developing furniture
flexibility of classroom This issue has been brought up in the Facility standards. There has been
space. Committee and discussions took place. However, no no progress in room 315 re-
decisions were made as the Furniture Committee had furnishing. Funding is an
not yet set furniture standards for the college. The issue.
Director of M&O experimented with cleaning the
existing chair upholstery. Overall, due to fiscal crisis, it
does not appear that any progress can be made.
College CyberPatriot Competition Completed 2018-19: Upwards of 250 CyberPatriot teams will be 2019-20: With the additional
Campuses: Workshops and Training. / Ongoing competing this season and students will be utilizing technology purchases, a
Garden Grove This is a Regional Strong most of the computer labs and lecture classrooms. higher number of
Workforce grant project Laptops have been purchased and lap top carts are on CyberPatriot and dual
designed to provide K-12 order. This will be an ongoing need as the outreach enrollment students can be
students with a cyber activities continue. 2019-20: Additional laptops, laptop accommodated. Further,
competition environment cart, servers and related equipment have been the equipment can be
that promotes purchased. leveraged for cross-
collaboration, skill building disciplinary collaborations
and a pathway to a college such as Pathway Days.
education.
College Host Career Education Completed 2018-19: All CE programs held a minimum of one onsite 2019-20: Zoom meetings
Campuses: Advisory Meetings. / Ongoing advisory committee meeting. 2019-20: Due to COVID- replaced face-to-face
Garden Grove 19, most of the Advisory meetings were held via Zoom. Advisory meetings for the
first time.
8|P a g eCollege Create Regional NetLab Completed 2018-19: The initial installation, configuration, and 2019-2020: The new server
Campuses: Center. This is a Regional implementation has been completed, and now the room on the first floor will
Garden Grove Strong Workforce grant- project has moved into maintenance. In addition, to be completed in three
funded project that expands accommodate the servers required for this lab, the two phases. The first two phases
the NetLab virtual server rooms are being moved down to the first floor are near completion.
environment to include with the accommodations being paid for with grant
equipment and servers from funds. 2019-2020: Smaller server rooms were
other colleges in the Los consolidated into a large first floor room. A three-
Angeles and Orange County phase buildout has been planned for a state-of-the-art
region and then provide a NetLab Server Room. Due to efficiency and
virtual environment for maintenance issues, new equipment and server
collaborating colleges. This purchases have been made in the past couple of years -
project allows colleges to rather than housing various equipment from other
reduce their IT footprint colleges for this project’s use.
and software licensing
requirements and utilize a
virtual system 24/7.
College Open a quiet lactation room Completed 2018-19: Discussions of where the location for the 2019-20: Lactation room has
Campuses: at GGC lactation room are continuing. 2019-20: In the been completed and is
Garden Grove Information Commons, a quiet corner room with available for students and
natural light has been designated as the lactation room staff to use.
and furnished.
College Establish a Crisis Completed 2018-19: This falls under the office of Student Services, 2019-20: It is expected that
Campuses: Management Office at GGC but space has been allocated and they have control of there will be a new Crisis
Garden Grove the counseling spaces. We have not seen any Crisis Management Center located
Management personnel yet in those spaces. 2019-20: In inside the new Fountain
the new Fountain Valley Campus blueprint, a new Crisis Valley building. How it will
Management Center has been included. Whether the affect GGC is to be
Crisis Management Center will move permanently from determined.
GGC is yet unknown. However, discussions have
ensued on various ideas to make the room more
inviting and friendlier for students.
College Create a quiet study space Completed 2018-19: The Information Commons provides a lab 2018-19: Discussions have
Campuses: at GGC environment used by students and tutors. In addition, been going on to decide how
Garden Grove the second-floor lobby has been furnished and best to use the spaces
allocated for collaborative activities. Planning has allocated here at GGC.
begun at the GGC to find a classroom where students Movement of various
could work collaboratively, testing could be completed, centers and activities are in
and students could use the computer lab for their process to hopefully the
assignments. 2019-20: In the Information Common, study space will be made
the room that was previously occupied by the available shortly. 2019-20: A
Accounting Program has been released and will be used classroom located within the
as a quiet study room. Room renovation is still in Information Common has
progress. been designated as
additional Quiet Study
space.
College Update the small Completed 2018-19: The small conference room was moved to an 2019-20: The small
Campuses: conference room at GGC old counseling office once was. Additional space will conference has been
Garden Grove need to be identified for larger meetings. 2019-20: A completely furnished.
white board was installed in the small conference room, However, due to its size, it
a bigger table was provided, and the chairs now have cannot accommodate all
wheels. No additional space has been identified to staff members for division
properly address the need for a larger conference meetings and limits the
room. number of participants.
College Create a Cyber Competition In-Progress Several options for the Cyber Competition room have 2019-20: Cyber
Campuses: Room at GGC been identified, now we are waiting for other areas to Competition/Club room is
Garden Grove move. 2019-20: A room on the second floor has been available for students’ use.
identified as the Cyber Competition/Club room. It has It has not yet been fully
been partially furnished. furnished as requested by
faculty.
College Classroom chair Not Started 2019-20: The College has been waiting for the 2019-20: The Furniture
Campuses: replacement Furniture Committee to set the standards. This year, Committee met and made
Garden Grove funding is an issue. recommendations. However,
funding is an issue.
9|P a g eCollege Update signage at GGC In-Progress 2018-19: Some space for banners has been created on 2019-20: Inside the building,
Campuses: Euclid Blvd, and electronic direction finders have been there are signage holders for
Garden Grove placed in the lobby to help students find room and each classroom, Coastline
become aware of events that are taking place. There banners, and other smaller
was hope that larger signage would be provided to signs. Still awaiting higher
identify the building as Coastline. 2019-20: The College impact external and internal
provided clear signage holders outside each classroom, additional signages. Funding
Coastline banners for inside the building, and other is an issue.
smaller signs for inside the building. However, no
progress on bigger and more expensive signages.
Funding is an issue.
College Update the copy/mail room Not Started 2019-20: The idea was shared with M&O. Funding is an 2019-20: No action.
Campuses: area to make it a more issue. Funding is an issue.
Garden Grove efficient and productive
space for users. Update the
space to match the
adjoining kitchen area that
was renovated two years
ago.
College Modernize the reception Not Started 2019-20: Make-shift solutions have been utilized (tape 2019-20: Make-shift
Campuses: desk area to visually paper to a holder to shield eyes from the direct temporary solutions have
Garden Grove increase appeal to visitors sunlight, purchase an old-fashioned car sun visor to been implemented. Funding
and students; make the mount to the monitor, provide additional computer to and resources are issues.
space ergonomically correct use in another corner of the desk, away from the
for the staff member sunlight but with back to the incoming visitors.) M&O
stationed there. and Technology Services have been consulted. Funding
is an issue
College Provide a workout space for In-Progress 2019-20: Worked with M&O to identify the space and Room was identified. Plans
Campuses: Garden Grove Faculty and plan the room configuration. Risk and liability issues were made and liability
Garden Grove Staff were examined. Due to COVID-19, fiscal and liability issues examined. The
issues, the project was stalled. project stalled due to fiscal
and liability issues.
College Beautify the GG Center to In-Progress 2019-20: A face-to-face and online survey was Survey was completed and
Campuses: make it more visually launched to obtain feedback on beautification needs of results shared with the
Garden Grove appealing and welcoming GGC and whether old artificial plants need to be taken Facilities Committee which
internally and externally. out. Survey results were compiled for sharing. M&O approved the idea of
performed maintenance work (repaint the parking lot installing student artwork on
surface signages, cleaning/re-painting of outside various floors and will
“awning” structure, plant rose bushes, etc.). purchase frames
recommended. The DGA
instructor is to select
artwork and frames.
External improvements –
especially Rose bushes and
repainted structure -
garnered positive comments.
College Create a new Career In-Progress 2019-20: With CTE grant funds, an idea was generated Informal discussions were
Campuses: Education Student Center to create a space for Career Education students as GGC held with the CE Dean and
Garden Grove (or Student Center for houses most of the CE programs and offer courses on- idea shared with the VPI.
Career Education) in the site. This Center will provide resources that are not
current Information offered at other campuses. An idea is to explore
Common space. collaboration possibilities with the Dean of Research on
his AR/VR grant and leverage funds to create a cutting-
edge CE Student Center.
College Create a brighter and more In-Progress Currently, the only space students must microwave Feedback and informal
Campuses: welcoming environment for food and eat is under the stairwell of the first floor. The discussions were held with
Garden Grove students to eat food. location, dim light, space, table, and chair do not lend the CE Dean and ideas
themselves to be warm and inviting. Rather, it is an shared with the college via
uncomfortable space. Feedback has been provided to consultants hired by the
the Dean and administration. No action has been college.
taken. Space prioritization and funding are issues.
10 | P a g eCollege The Information Commons In-Progress 2018-19: Following the release of room space by 2018-19: Plans for remodel
Campuses: should expand the spaces California State University Fullerton, multiple planning are being developed by a
Garden Grove for student learning, sessions have been taking place involving faculty, staff, facilities planner and
tutoring, and industry and management. The locations for the centralized proposed changes are
certification testing testing center, tutoring, and industry certification scheduled to be completed
testing has changed multiple times but most recently during the 2019-2020
the plans and timelines have become a priority. Grant academic year. 2019-20:
funds have been identified for the remodeling activities Quiet space has been
and plans are moving forward with completion designated and furnishing in
sometime during the 2019-2020 academic year. 2019- progress. The Assessment
20: The Assessment Center moved into the room Center has been completed.
formerly occupied by the Intercultural Resource Center No progress has been made
(IRC). The classroom formerly occupied by the on the collaboration space
Accounting Program has been vacated and is the or the overall re-design of
Testing Center. the Information Commons.
College Improve Student Services, Completed Tutoring space was identified within the Student This provided students
Campuses: including Additional Space Success Center to provide services for students. access to services and
Newport for tutoring, lunch, and Additionally, counseling, financial aid, and admissions reflects in usages.
Beach other services for students service is available throughout the semester.
College Implement a card system (CI Completed CI Solution has been implemented Attendance continues to be
Campuses: Solutions) in the Student collected and assessed
Newport Success Center to assist
Beach staff with tracking
information for future data
analysis to help the Center
run successfully and
smoothly. .
College Implement card system in Completed The SSC is in place System is in place and
Campuses: the SSC (now called the working as designed.
Newport SRC) to allow pay to print
Beach copies for students
College Reconfigure administrative Completed Established full-time faculty offices: 5-science, 6-math, Completed
Campuses: workspace and provide 6-general, 4-art, humanities, and law, with room for
Newport additional faculty limited growth, plus 6 workstations for part-time faculty
Beach workstations (hoteling) use.
College Continue to work with the Completed Courses have been added in STEM fields There has been an increase
Campuses: Office of Instruction to in enrollment and sections in
Newport increase site-based STEM
Beach offerings at NBC that
support STEM transfer
degrees, certificates, and
other structured pathways.
College Work with Math faculty to Completed The second round of boot camps has been conducted The performance of the
Campuses: develop an onsite and student shows positive
Newport online Math Boot Camp for retention. All 26 students
Beach those students who are not completed the course, and
meeting college level math 69% received a C grade or
based on assessment higher.
testing.
College To provide excellent and In-Progress In progress Student Resource Center has
Campuses: timely service to students, had its furniture and layout
Newport faculty, staff, and the upgraded to provide a better
Beach community. learning environment.
Mental Health Counselors
are now in place on certain
days of the week at NBC, as
well as a food pantry was
established on campus as of
September 2020. Working
with ASG to bring things to
do - games and activities - to
NBC as requested by the
students. Art Gallery
programming continues to
expand to provide
11 | P a g econnections to local
communities. Addition of
staff is necessary to continue
progress.
College To provide, in a fiscally Completed Ongoing progress being made to provide study and Enhanced study spaces and
Campuses: conservative manner, the / Ongoing gathering areas throughout the campus. furnishing in NBC’s student
Newport best learning environment – success center completed in
Beach both in and out of the Summer 2018. Quiet study
classroom – for students areas were completed in
attending Coastline classes NBC’s Student Lounge in Fall
at the Newport Beach 2018. More welcoming
Campus. furnishings for outdoor areas
and second floor atrium
added and improved.
Permanent food vendor
discussions still in progress.
A four-phase beautification
plan has been created for
the Art Corridor, with Phase
1 of the plan completed as of
Summer 2020. Replacement
of directional way-finding
signage in that was
previously in place is still in
the works.
College Providing access to courses Completed Art classroom, science laboratory, and COAST Lottery monies and state-
Campuses: and sufficient equipment / Ongoing vocational materials being purchased. funded equipment monies
Newport are being used to fund needs
Beach of classrooms, studios, and
laboratories for the sciences
and for art. Supplies and
equipment are being
purchased for the ID courses
in the COAST vocational
program for use by students
as they learn proper
workplace techniques and
the right tools for the jobs.
College Create a warm and Completed Addressed above in “To provide excellent and timely Addressed above. In
Campuses: welcoming environment / Ongoing service to students, faculty, staff and the community” addition, M&O Director
Newport and “To provide, in a fiscally conservative manner, the Randy Flint secured a grant
Beach best learning environment – both in and out of the and worked with Special
classroom – for students attending Coastline classes at Programs Coordinator
the Newport Beach Campus” Celeste Ryan and the NBC
Dean to increase the number
of more accessible entry
doors to various locations on
the Newport Beach Campus.
College Improve availability of Completed The expansion of student study and learning assistance When completed, additional
Campuses: Student Services at the / Ongoing space was completed in August 2017 from Measure M space will include a café,
Westminster WLJC, additional space for funding. The café opened in 2018. Warming and visual expanded outdoor student
Le Jao tutoring, lunch, and other branding of campus environment. Focus group made lounge, additional parking,
services for students. Add presentation with recommendations to the Facilities expanded student
visual branding of the committee- recommendations shared with President. study/meeting space. When
College in campus completed, the campus will
courtyard. have college branding inside
and out
College Implement a card system (CI Completed CI Solution is in the final n testing phase; Go Print has CI Solution software is in
Campuses: Solutions) in the Student been installed at Newport Beach SSC but not hooked up place and tracking student
Westminster Success Center to assist as of now. The Go Print system is scheduled to be attendance for the purpose
Le Jao staff with tracking installed in the Student Resource Center during the Fall of analysis. Go Print system
information for future data 2017 academic semester. has been installed and is
analysis to help the Center fully operational.
run successfully and
12 | P a g esmoothly. In addition,
implement a card system
(Go Print) to allow pay to
print copies for students.
College Continue to fund Student Completed BSI and BSSOAP funds were used to fund forty-five (45) The categorical funds,
Campuses: Success Conferences either conferences and/or workshops attended by faculty and BSSOAP and BSI have ended
Westminster through BSSOAP, BSI or PDI staff. Faculty and/or staff presented at nine (9) of the however, PDI is still available
Le Jao funds and assure faculty conferences and/or workshops. Faculty and staff for faculty to use.
and staff opportunities to attended other conferences funded by other sources.
attend and present. Provide Staff have completed numerous trainings
opportunities for staff
training.
College New printers are needed in In-Progress IT Department has identified all printers that need to be Current printers are
Campuses: various work areas of the replaced. oversized, out of date, and
Westminster center. costly to maintain. To be
Le Jao completed by 2018.
College Work with M/O to upgrade In-Progress Initial Install completed January 2017 Two more classrooms for
Campuses: the furniture at Le-Jao to upgrade have been
Westminster allow for the multi-use of identified Classroom
Le Jao classroom/lab spaces scheduling and utilization is
allowing for greater more efficient to be
flexibility of classroom completed by July 2022
space.
College Continue to work with the In-Progress Move to Block-scheduling to increase efficiency in Additional courses and move
Campuses: Office of Instruction to course offerings. to Block schedule to be
Westminster increase site-based coordinated with other
Le Jao offerings that support campus sites and completed
transfer degrees, by Fall 2020
certificates, and other
structured pathways.
College Work with Math faculty to Completed Onsite Math Boot Camp, Math 045. Pre-Assessment Get success rate data in both
Campuses: develop an onsite and / Ongoing Boot Camp online instances. College Readiness
Westminster online Math Boot Camp for Workshops aid in
Le Jao those students who are not compliance with AB705
meeting college level math
based on assessment
testing. LJC Dean
implemented College
Readiness Workshops for
math and English skills
refresher and development
College Work with M/O to design In-Progress Initial Furniture install completed August 2017. Interior Construction completed for
Campuses: and furnish the newly branding and additional technology still needed. Student Resource Center.
Westminster constructed Student Furnishings and finishes are
Le Jao Success Center to provide complete. Painting and other
for better space utilization aspects of maintenance are
for tutoring, computer in progress.
usage, learning assistance,
study space, lending library,
as well as other resources
for student success.
College Work with M/O to redesign Completed Initial install completed August 2017.Re-install Minor installation projects
Campuses: and furnish the ESL office completed September 2017 still need to be completed.
Westminster area to remove safety Estimated completion date
Le Jao hazards and provide December 2017. Minor
efficient and confidential design details still need to be
service to students. competed.
College Work with Marketing to In-Progress Marketing materials and print for the instructional Rebranding of the campus
Campuses: rebrand the Westminster, programs that are housed at the WLJC should increase enrollment
Westminster Le-Jao Campus and develop in scheduled General
Le Jao Coastline Branded Outreach Education course;
Materials for Instructional
programs and educational
partnerships
13 | P a g eCollege Clean and reconfigure Completed Some progress has been made in cleaning some areas.
Campuses: faculty workspace and / Ongoing
Westminster classrooms
Le Jao
College Identify and create In-Progress
Campuses: workspace for campus
Westminster technology staff and
Le Jao counselors.
College Redesign classrooms with Not Started Discussions continue with faculty regarding need and
Campuses: mobile furniture. design
Westminster
Le Jao
College Redesign one classrooms In-Progress Computers have been purchased
Campuses: with hybrid computer
Westminster desks.
Le Jao
College Add Faculty Office Space Not Started Discussions continue to identify space for conversion
Campuses:
Westminster
Le Jao
College Add large lecture classroom Not Started Discussions continue how to expand the campus, if
Campuses: needed
Westminster
Le Jao
College Extend Library Services to Completed PT Librarian positioned in the SRC Library services available to
Campuses: Student Resource Center all students attending WLJC
Westminster
Le Jao
College Equip Small group meeting In-Progress Computer monitors have been installed in each group Computer monitors have
Campuses: rooms in SRC with computer meeting room in the SRC. Keyboards and cables for been installed in each group
Westminster monitors add keyboards student use is in -progress meeting room in the SRC.
Le Jao and cables Keyboards and cables for
student use is in -progress
College Create Lactation room on In-Progress M & O has identified a date to be compliant with the Room has been identified
Campuses: campus law. Clean up and transition was completed Fall 2019 and cleared. Furnishing are
Westminster still need
Le Jao
College Increase FT & PT faculty in Completed Discussions continue. Addressing the needs of specific
Campuses: multiple disciplines / Ongoing initiatives in Adult Education and with other laws, more
Westminster faculty are needed to meet the needs of students and
Le Jao the law
College Addition of new faculty (FT In-Progress Fall 2019, first ESL classes offered at NBC. Plans for
Campuses: & PT) in multiple disciplines Spanish classes to be offered at same location.
Westminster to provide instruction and
Le Jao support in multiple
modalities at multiple
locations.
Communicati By spring 2021, implement In-Progress In 2015-16 Course schedules for the last three years Course schedule has been
on Studies an innovative scheduling have been analyzed to weed out course days and times adapted. Work continues
strategy that will offer that do not fill. A rotation of major electives has been adapting CMST schedule to
students an opportunity to implemented to allow students to complete the major fit within the college-wide
complete the CMST in a two-year period. A new initiative to develop more initiative of block-scheduling.
Associate Degree for major courses for the hybrid and online modality. In CMST 110 and 100 are now
Transfer (ADT) and graduate 2016-17 new schedules were developed for 2017-18. In being offered fully online.
in two years. This initiative 2018 -19 Distance Education Addendums were updated
will transform Coastline’s to offer all CMST courses online.
former Speech program into
a college major and a
vehicle for guaranteed
transfer. In Los Angeles,
Orange, Riverside, and San
Bernardino counties, every
CSU campus (except
Dominguez Hills) offers a
CSU Concentration on a
14 | P a g epathway for transfer from
the Communication Studies
major at Coastline.
Pathways are documented
on the joint CCC/CSU
website Associate Degree
for Transfer
Communicati To develop master course In-Progress Developed master courses for Interpersonal Multiple online sections of
on Studies hybrid options for our communication, Intercultural Communication, and each course are being
interpersonal, small group, Public Speaking. offered each term. Public
and intercultural Speaking and other courses
communication courses. are offered online in a
consistent format.
Communicati To develop a model for a In-Progress Discussion with the Dean has occurred Feasibility has not been
on Studies large lecture + activity lab determined. Continually
Public Speaking Course exploring opportunities to
complete this initiative.
Communicati Develop hybrid and online In Progress CMST 100 & 101 have been offered online. Curriculum Two sections of online CMST
on Studies versions for CMST 101 and development for digital communication has begun. 100 have been added in Fall
CMST 100 and add New 19’ Sections of online CMST
programs in digital 101 have been offered in the
communication Spring 20’ and Fall 20’ terms.
Communicati Professional development Completed Collaborative efforts between CMST faculty to learn Zoom has been chosen as
on Studies training all department on / Ongoing video recording, streaming, and editing skills are department method for
video recording, streaming, ongoing. Department CANVAS shell created to house streaming of student
video editing, and video related PD resources. speeches in all CMST
production. courses. Department video
library created.
Computer Renew our CAE/2Y (Center Completed Re-designation required in 2024 Coastline was first
Information for Academic Excellence/ 2- / Ongoing designated as CAE2Y in 2015
Systems, Year Colleges) for the and re-designated in 2019 as
Computer National Security Agency. CAE-CDE. Hosted college
Service trainings, recertification,
Technology, added specialties & visited
Cybersecurity other colleges.
Computer Expand Cisco Academy Completed Training occurred in spring 2018 with anticipation to We have written curriculum,
Information Program moving more into / Ongoing teach in spring 2020. We adopted Version v7 of the trained instructors, and
Systems, security and offering in the Cisco CCNA curriculum in Spring 2020. We plan to adapted Netlab labs for the
Computer highly regarded CCNA expand into CCNP and Cyber Operations courses in Cisco CCNA security classes.
Service Security Certificate. 2021-2022. Purchased hardware for in-
Technology, person and hybrid classes.
Cybersecurity
Computer Expand NETLAB so that it Completed Considering NetLab expansion for CyberPatriot to Netlab environment is
Information can run Cybersecurity / Ongoing include practice pods for middle school and high school available to students in our
Systems, competitions for the local students. CyberPatriot classes and
Computer High Schools. training sessions.
Service
Technology,
Cybersecurity
Computer Explore the possibility of Completed Working with the Dean of Effectiveness to develop 3 courses developed in Data
Information revitalizing the Informatics course material. Developed Data Analytics program fall Analytics and a 6 course
Systems, Program as Data Analytics 2018. Certificate of Achievement
Computer has been locally approved as
Service of Fall 2019. Curriculum was
Technology, approved by the state and
Cybersecurity added into the catalogue
addendum as of Spring 2020.
Computer Create an AS-degree in Data Completed Started with courses and Certificate of Achievement in 3 courses developed in Data
Information Analytics to expand the fall 2018. Courses on schedule as of Spring 2019. Analytics and a 6 course
Systems, growth of the CIS program. Certificate of Achievement
Computer has been locally approved as
Service of Fall 2019.
Technology,
Cybersecurity
15 | P a g eComputer Establish and scale a Palo In-Progress Approved by Legal Dept and finalizing overall Courses offered in fall 2018
Information Alto Networking Regional negotiations. Established Coastline as a Palo Alto and expanding program in
Systems, Academy Network Academy. We can offer entry level materials spring 2019. Courses offered
Computer through our adopted Palo Alto stand-alone courses. in 2019-2020 academic year.
Service Goal will be to build this and future courses in as
Technology, electives to cyber security certificates and degrees. Fall
Cybersecurity 2019 – we have taught some of the classes. We are
working with our partner Palo Alto, to assist in the
development of materials to fit into programs such as
ours.
Computer Support the Cybertech Girls Completed Continuing to establish relationships with various Hosted event on Leap Day
Information Program / Ongoing colleges throughout the western region. Have 2020 for 50 girls at Garden
Systems, established relationships with professional Grove Center. 18 mentors
Computer organizations such as HTCIA, WiCyS, and Techeria to with diverse ethnic
Service bring diverse mentors to the events. Need funding to backgrounds and work roles
Technology, run additional events. attended the event to
Cybersecurity support the workshops and
talk about empowerment.
Expanded to other colleges
in spring 2018. Assisted with
event hosting at San
Bernardino Valley College
and College of Southern
Nevada. Community
involvement in CST and CIS
program to help raise
awareness about the
courses, certificates, and
degrees that we offer. 115
people attended the CTG
event in fall 2017.
Computer CA Cybersecurity Completed Cohort 1 began Summer 2017, continuing through Fall Preparing students for
Information Apprenticeship Program (8 / Ongoing 2020. We are up to eight cohorts currently. Need to cybersecurity professions
Systems, courses and 6 CompTIA explore new funding to keep this initiative moving through hands-on
Computer certifications) forward. coursework, on-site training
Service workshops for soft skill
Technology, development, and industry
Cybersecurity certification preparation.
Computer Host Cybersecurity Completed This has been an on-going activity for since 2016. The Community involvement in
Information Awareness Expo each year / Ongoing next event is planned as a week-long virtual event in CST and CIS program to help
Systems, at Garden Grove Center conjunction with SoCal 4Cs. Need to explore further raise awareness about the
Computer funding to run these events. courses, certificates, and
Service degrees that we offer. 75
Technology, people attended the Expo in
Cybersecurity fall 2019.
Computer Develop workshop Completed Hosted GenCyber Girls summer camp in July 2019. 50 middle school and high
Information materials and host a week- Hosted a Teacher Camp (Virtual via Zoom Conference) school girls attended with
Systems, long summer camp for in Summer 2020. survey results showing that
Computer middle school and high more than 75% are
Service school students. Faculty will interested in continuing their
Technology, work with high school cybersecurity education. 8
Cybersecurity teachers and college Teachers attended the
instructors across the region virtual camp in 2020.
to develop age-appropriate
materials to help
middle/high school students
develop an interest in
cybersecurity professions.
Computer Develop a new Associate of Completed Received NSF award in Oct 2018. Working with advisory Course topics and SLO’s
Information Science degree in Digital board to ensure content meets emerging industry developed for 6 courses.
Systems, Forensics and Incident needs. 6 new courses sent to Curriculum Committee fall Approved by the state in
Computer Response (DFIR). Requires 2019. May 2020. This should be on
Service development of 6 new the Fall 2020 catalogue
Technology, courses, working with an addendum.
Cybersecurity Advisory Board.
16 | P a g eComputer Develop infographics and Not Started This initiative is in the exploratory phase and funding is
Information promotional materials for needed to further develop the program.
Systems, guided pathways including
Computer stackable certificates and
Service industry certification exam
Technology, pathways.
Cybersecurity
Computer Gain state level approval to In-Progress Developed proposal for Dr. Adrian to share at
Information develop a Bachelor of Chancellor’s Board meeting in Aug 2019. Fall 2019 –
Systems, Science in Cybersecurity Awaiting additional status updates.
Computer which will include 3
Service specialization tracks:
Technology, Cybersecurity, DFIR, and
Cybersecurity Cybersecurity & National
Infrastructure Security.
Computer Host the Western Regional Completed Established GGC as the host for the March 2019
Information Collegiate Cyber Defense / Ongoing WRCCDC competition. Hosted 2020 Regional
Systems, Competition annually at Competition in March. Have expanded to over 10
Computer Garden Grove Center. Industry Sponsors and accomplished financial
Service independence in just two years which was three years
Technology, ahead of schedule.
Cybersecurity
Computer Develop an interactive Completed Need funding.
Information cyber center like the Tech / Ongoing
Systems, Interactive Center with
Computer hands-on activities for
Service community outreach events
Technology, to build interest in our
Cybersecurity programs.
Computer Establish a classroom for Completed VPI, Vince Rodriguez verbally approved and expressed
Information the student cybersecurity / Ongoing interest in the development of this type of space for
Systems, club, the SSOC, the students in spring 2018. Need funding for this initiative.
Computer interactive cyber center,
Service and CCAP. Students should
Technology, access without a 25 Live
Cybersecurity reservation.
Computer Research and develop Completed Opened communication with Aeron Zentner and Steve
Information Augmented Reality (AR) / Ongoing Fauce, per request from Vince Rodriguez Need funding
Systems, labs for students to engage for this initiative.
Computer with simulated computer
Service networking environments.
Technology,
Cybersecurity
Computer Standup a student security Completed Need funding and space allocated to start the project.
Information operations center (SSOC) at / Ongoing Have support from district IT and dean. Need funding
Systems, the Garden Grove Campus. for this initiative.
Computer
Service
Technology,
Cybersecurity
Digital Develop a new program In-Progress An Audio-Video Production certificate is planned for fall Recording and mixing for
Graphic called Video Production for 2020 that includes: DGA C121 Adobe Premiere 3.0 DGA social media, and audio
Applications Online Streaming C122 Adobe After Effects 3.0 DGA C140 Audio voice-overs will be taught in
Production 3.0 Concentration subtotal: 9 DGA C140 in fall 2020 to
start 10/19/2020 and will be
taught by a recording
engineer and voting member
of the Grammy awards.
Distance Improve and enhance Completed During the FY 19-20, best practices for guided pathways Positive feedback has been
Learning customer service for faculty support were identified, and several began to be received from students and
and students through the implemented including: Clearer directions to processes, support staff on
implementation of improved degree pathways for ADTs, Outreach to improvements to the
customer service standards students at the beginning of the term. Student and Family Guide to
and best practices using an Education While
equity mindset based on Incarcerated, as it is easier to
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