PORT WARATAH COAL SERVICES - Edition Two 2021

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PORT WARATAH COAL SERVICES - Edition Two 2021
PORT WARATAH     Edition Two 2021
 COAL SERVICES
PORT WARATAH COAL SERVICES - Edition Two 2021
The safety and environmental                 This is also the time of year for annual
                                                performance is a testament to the            reporting, and our 2020 Sustainability
                                                commitment and teamwork of all who           Report was released in March as part of
                                                work in our terminals: our employees         our suite of annual reports. The report
                                                and our many contractor partners and         is available on a dedicated and engaging
                                                suppliers. Furthermore, it is evident that   digital platform on our website, so is
                                                the financial investment in environmental    truly accessible to anyone interested.
                                                controls and improvements are paying off.    Finally, the latest Local Voices Community
                                                All of which reaffirms our commitment        Survey results are now available online.
                                                as a business to operating our terminals     Thank you for your participation in the
                                                without impact on our people or the          most recent survey. It is pleasing to note
                                                environment.                                 that the community’s trust and acceptance
                                                One of the benefits of the relaxation of     of Port Waratah continues to be positive
Welcome to our                                  COVID-19-related restrictions is that we
                                                have been able to engage more directly
                                                                                             and to be held in such regard by the
                                                                                             community, is a position we work hard
second Community                                with our community again, and we are         to maintain.

Newsletter for 2021                             pleased to also share some of those
                                                activities with you. During April, we were
                                                                                             I hope you enjoy this edition, and
                                                                                             remember, we always welcome
For Port Waratah, the first part of 2021        able to bring our community partners         your feedback.
has been a busy time, with high demand          together for our annual celebration event.
                                                At this event, we recognise the invaluable   Kind regards,
for our coal handling services. I am glad
that we are able to say that our teams          contributions our community partners
have responded very well. Following             make in the region and thank them for
a damage incident at Newcastle Coal             the opportunity to work with them.
                                                                                             Hennie du Plooy
Infrastructure Group’s terminal, Hunter         Their many stories of success, achieved
Valley coal producers were more reliant         despite the challenging circumstances last
than ever on Port Waratah’s services,           year, were indeed worthy of celebration.
and as a result we recorded what was            The front cover of this edition proudly
effectively three consecutive months            shows our shiploaders at Carrington
of record throughput from December              Wharf shining purple each evening for the
to February.                                    month of May. The purpose of this is to
This was of course interrupted by the           raise awareness of domestic and family
significant weather event that struck the       violence, a project we are delivering
region in March, but things are slowly          jointly with our community partner,
returning to normal. Our operations             Got Your Back Sista. They are based in
suffered limited impact and importantly,        Tighes Hill and do invaluable work to
our environmental control systems,              support women and children in recovering
including water management systems,             from domestic and family violence, but
performed to standard. In addition, we          also raise awareness through media
are currently celebrating the longest injury-   campaigns, workplace presentations,
free period in the history of Port Waratah,     public events and community partnerships.
having to date, recorded more than ten          Read on to find out how to show your
months without a recordable injury.             support for this important initiative.
PORT WARATAH COAL SERVICES - Edition Two 2021
Delivering Sustainable
Outcomes in 2020
Port Waratah has released the 2020 Sustainability Report, as part
of an annual reporting suite, to share our performance openly and
proudly with key stakeholders and the local community.
The suite includes the Sustainability Report, Financial Report, Modern
Slavery Statement and an accompanying Sustainability website that
offers an engaging digital experience.
The Sustainability Report centres on material issues such as regulation
and licensing, air quality, water and noise management, communication
and engagement. We performed strongly in 2020, marking the ninth
year of exporting more than 100 million tonnes of coal.
The report highlights the way we proactively and collaboratively build
long-term partnerships across the Hunter Valley Coal Chain and focus
on remaining as efficient as possible and providing service flexibility to
meet our customers’ needs.                                                   Gus McConnell with Mark Feeney taking to the sand to test out the Freedom Trax
We achieved many significant environmental projects and                      at Cooks Hill Life Saving and Surf Club.
improvements in key areas such as dust management, potable water
consumption and waste diverted from landfill. There is still work to
do to improve our environmental performance and we will continue             Barrier-breaking:
to strengthen our management approach.
Through our Community Investment and Partnership Programme,
                                                                             Freedom Trax
we invested $750,000 in 107 projects, initiatives and programmes             Port Waratah is proud to partner with Cooks Hill Life Saving
that address specific needs and contribute to the sustainability of          and Surf Club to enable the purchase of a Freedom Trax machine
our community.                                                               received in March.

To explore the reporting suite and experience the sustainability             The Freedom Trax is a motorised wheelchair track attachment
website visit pwcs.com.au/who-we-are/annual-reports                          that transforms a manual wheelchair into an off-road vehicle that
                                                                             will travel across sand.

                                                                             It provides people with a physical disability, the freedom
                                                                             to enjoy the beach with minimal additional assistance.

                                                                             Gus McConnell took the Freedom Trax out for a spin.

                                                                             “I’m on the beach, I can move myself around, and I don’t
                                                                             have to rely on someone else,” Mr McConnell said.

                                                                             “It’s seriously life-changing.”

                                                                             The machine sets a new benchmark for disability access by
                                                                             providing a more inclusive community and enabling people with
                                                                             a disability to enjoy new experiences on our Newcastle beaches.
PORT WARATAH COAL SERVICES - Edition Two 2021
Local Voices Community
Survey: Key Results
The results from the latest Local Voices                                       761              COMPLETED SURVEYS
                                                                                                IN MARCH 2021
Community Survey are in!

Telling us how you feel about Port Waratah helps us understand
                                                                                                2800 SINCE 2018
                                                                                                           SURVEYS COMPLETED

where the community thinks we are doing well and where

                                                                                     $13,470
there are opportunities for us to improve. Our Local Voices
community surveys have been an invaluable tool for the community
to confidentially share with us their thoughts, opinions and
expectations.
The latest pulse survey was held in March and collected responses      COMMUNITY REWARD FUNDING
from 761 participants – our largest number of responses in a survey
to date! The greatest indicator of the community’s attitude towards   UNLOCKED SINCE 2018, DISTRIBUTED
Port Waratah is trust and acceptance, which has been consistently        TO 15 COMMUNITY GROUPS
positive across all surveys. The community’s thoughts on Port
Waratah’s local economic contribution over the last six months         5            5

                                                                                                          50%
saw a positive increase since the last survey.
                                                                      3.1          3.2
While the community’s satisfaction with Port Waratah’s
management of environmental impacts remained steady, the survey
highlighted an opportunity for us to share with the community more       TRUST     ACCEPTANCE     OF PARTICIPANTS LIVE
examples of how we actively work to improve our environmental          IS STABLE    IS STEADY     IN PORTSIDE SUBURBS
performance. We thank everyone who participated for their time
and feedback.

  Visit pwcs.com.au/survey to read more about Local Voices and survey results. Register for Pulse Survey #2 in September.

                                     Book a FREE site tour of Port Waratah
                                     Want to see Port Waratah operations and get up close to our massive
                                     machines? Book a site tour!
                                     Our vehicle-based tours run all year and take 1.5hrs with an expert guide.
                                     Large group options available.
                                     Visit www.pwcs.com.au/community-environment/site-tours
PORT WARATAH COAL SERVICES - Edition Two 2021
Shining purple light for
domestic violence prevention
Port Waratah’s Carrington Terminal shiploaders are shining bright
against the night sky every night during May to help raise awareness
of domestic and family violence. Make sure you get a chance to view
the purple lights!
For the project, Port Waratah has joined forces with Got Your Back
Sista, a local community organisation in Tighes Hill that specialises
in supporting women and their children to start a new life after
escaping the trauma of domestic violence.
Domestic and family violence is too prevalent in our community.
The latest statistics tell the horrific story: 1 in 5 Australian women
and 1 in 20 men have been subjected to physical and/or sexual
violence by a current or previous partner.
Our hope is the initiative encourages conversations about domestic
violence in our community and strengthens awareness of support
services available for those who need it.
We’re inviting our community to participate in the project by taking a
photo dressed or decorated in purple or with a ‘Say NO to Domestic
Violence’ sign to be part of a social media awareness campaign.
Get involved! Post your ‘purple’ photo with #LightItUpPurple
and #SayNOtoDomesticViolence or send it to
communitypartnerships@pwcs.com.au.
                                                                         Raising awareness: Melissa Histon and Peree Watson from Got Your Back Sista.

The shiploaders at Carrington shining purple during May.                 Saying NO: our Sustainability and Corporate Affairs Team.
PORT WARATAH COAL SERVICES - Edition Two 2021
In The Community
A Celebration of our Community Partnerships
Last month we celebrated our treasured community
connections at our annual Community Partners event.
The charming Hunter Wetlands Centre provided the
perfect backdrop for the networking event, which
welcomed around 80 guests on the evening. The casual
get-together is our way of saying thank you to all of our
valued Community Partners and the evening also provides an
opportunity for our guests to make new and strengthened
connections with other organisations in our community.
We shared an overview of our business performance               Trudie Larnach and Kerry Walker from Rainbow Club with Hennie du Plooy.
during 2020, including how we changed the way we work
to continually care for our team and ensure the delivery
of our services to the Hunter Valley Coal Chain and its
customers during a globally challenging time.
Our Community Investment and Partnership Programme
was also delivered differently last year, which saw us once
again deliver $750,000 by responding to the needs of our
local community, in particular portside suburbs, during the
peak of the COVID-19 pandemic.
During the year that was, we were so proud of the resilience,
agility and innovation that many of our Community Partners
displayed, and that’s worth celebrating!
                                                                Hennie du Plooy.                      Karen Marples with James McGill
                                                                                                      from Carrington Public School.

Mark Feeney, Renee Ryan from HunterNet and Mary Busteed.        Guy Clegg and Kye Robertson from Charlie’s Run 4 Kids with Glenn Cook.
PORT WARATAH COAL SERVICES - Edition Two 2021
Port Waratah employees fundraising for local charities

Just one way that we like to give back to our community is by supporting our employees in their various fundraising pursuits.
Many Port Waratah employees are passionate about supporting local charities and organisations that are doing great work for
those in need in our region. After a year of being unable to participate in many fundraising events and initiatives, our team have
wasted no time in 2021 and have already been involved in a variety of fundraising initiatives this year.

                                                                         During March, our Process Improvement Officer, Andy, joined
                                                                         some friends and participated in the “Laps for Life” fundraiser
                                                                         to support reachout.com who provide support services to
                                                                         help reduce the rates of youth suicide. The team of friends,
                                                                         “Team Gus” came together in memory of a young friend.
                                                                         The team each committed to swim an average of 1km per day
                                                                         which was quite a challenge as none of the team members
                                                                         were regular swimmers. However, through rain, hail, shine,
                                                                         rain and more rain…they got the job done, reached their goal
                                                                         and raised an amazing $13,375 for their efforts. Well done!
Hilary and Adam on the road.

The Westpac Rescue Helicopter, Wests Cycle Classic was held
from 24-28 March. Hilary and Adam from our Maintenance
Services Team participated in the event and rode just over
250kms around Mudgee’s beautiful back roads set amongst
rolling hills, farms, wineries and bushland. As a team, they
raised $3,340 of the $47,442 funds raised from the ride, which
will support this important service in the Hunter Region.
While they were on the ride, the Westpac Rescue Helicopter
winched an injured man out of Glenrock, an area many of us
enjoy locally, which really brought home to Adam and Hilary,
why they were pedalling away on a sunny day.
                                                                         Andy at his local pool.

                                                                                                             The Cancer Council March
                                                                                                             Charge is an annual event
                                                                                                             that raises funds for cancer
                                                                                                             research, prevention and
                                                                                                             patient support services.
                                                                                                             This year our Customer
                                                                                                             Relations Team put their
                                                                                                             joggers to good use and
                                                                                                             stepped up, walking a
                                                                                                             total of 843kms during
                                                                                                             the month and raising
                                                                                                             $884. Great work team!
Michelle, Talia, James and Katrina stepping up for the Cancer Council.
PORT WARATAH COAL SERVICES - Edition Two 2021
WHERE DID THE COAL GO IN 2020?
                                                       CHINA                                SOUTH
                                                                                            KOREA
              INDIA                                      9%
               3%                                                                           13%
                                                                                                                   JAPAN
                                                                                                                   47%

                                                                                                           TAIWAN
                                                                                                             15%

                                                                                                  A DIVERSE CUSTOMER BASE

                                                                                                                                   38
                                                                                                       with
                                                         2%                                       shipments
                                                  THAILAND                                            being
                                                                                                   made for
          7%                                                                  4%                        different producer
       OTHER                                                           MALAYSIA                        or trading companies
Due to rounding, numbers may not add up precisely to the totals and percentages provided.

                                                                                                     Cover Page: Photography by Rick Garside,
                                                                                                     Maintenance Services Planner.
                                                                                                     If you would like to comment on Port
                                                                                                     Waratah Community News, please email
                                                                                                     contact_us@pwcs.com.au or call on
                                                                                                     (02) 4907 2280 (24-hr Community
                                                                                                     Enquiries Line)
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