Postage Rates and Mailing Guidelines - Singapore Post

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Postage Rates and Mailing Guidelines - Singapore Post
Postage Rates and         Here is your guide
                                                                                  to posting letters and small
                                                             Mailing Guidelines     packets. Just follow our
                                                                                  simple guidelines to ensure
                                                                                   that your package will be
                                                                                   delivered to the recipient.

                 www.singpost.com

                 1605

      Singapore Post Limited (Reg. No. 199201623M)
10 Eunos Road 8, Singapore Post Centre, Singapore 408600

                                                   V201705
Postage Rates and Mailing Guidelines - Singapore Post
Postage Rates and         Here is your guide
                                                                                  to posting letters and small
                                                             Mailing Guidelines     packets. Just follow our
                                                                                  simple guidelines to ensure
                                                                                   that your package will be
                                                                                   delivered to the recipient.

                 www.singpost.com

                 1605

      Singapore Post Limited (Reg. No. 199201623M)
10 Eunos Road 8, Singapore Post Centre, Singapore 408600

                                                   V201705
LOCAL Postage RATES (inclusive of 7% GST)                                                                                  AIRMAIL RATES#^
                                                                                                                                                                                                                                       Innovative Mail Services
        Postage Calculator is available on www.singpost.com and SingPost mobile app                                                                Weight-Step              Letters, Printed
                                                                                                                   Destination                       Up To                    Papers+ and                Postcards
                     Letters, Postcards*, Printed Papers+ and Packets/Packages                                                                    (max weight: 2kg)        Packets/Packages

   Weight-Step Up to            Standard Regular              Standard Large             Non-Standard
                                                                                                                                                                                                                                        SampleStore:
                                                                                                                                                         20g                       $0.50
                                  (C5, C6 & DL size             (Up to C4 size                                                                                                                                                          Delivering New Experiences
                                      envelope)                   envelope)                                        Zone 1                                50g                       $0.70
                                                                                                             Malaysia and Brunei                                                                            $0.40
            20g                         $0.30                                                                                                           100g                       $1.10                                                SampleStore.com is Singapore’s leading online sampling
                                                                                            $0.60
            40g                         $0.37                       $0.60                                                                      per additional 100g                 $1.10                                                platform that houses over 100 brands and product samples
           100g                                                                             $0.90
                                                                                                                                                                                                                                        to bring you a new experience of trying before buying. Join
                                                                                                                     Zone 2
                                                                                                                                                       1st 20g                     $0.70                                                our growing community of 240,000 members and network
           250g                                                     $0.90                   $1.15            Countries in Asia &
                                                                                                          The Pacific (except Australia,                                                                    $0.60                       of social media influencers and see what’s buzzing!
           500g                                                     $1.15                   $1.70                                              per additional 10g                  $0.25
                                                                                                            Japan & New Zealand)
            1kg                                                                  $2.55
            2kg                                                                  $3.35                              Zone 3
                                                                                                          Countries in the rest of the
                                                                                                          world, including Australia,                  1st 20g                     $1.30
                                                                                                                                                                                                                                         24/7 Convenience
Please refer to Appendix for information on mail sizes and conditions.
                                                                                                         Japan, New Zealand, Africa,                                                                        $0.60
                                                                                                                                               per additional 10g                  $0.35
                                                                                                           The Americas, Europe &
                                                                                                               The Middle East                                                                                                          SAM:                                                  POPStation:
                                          SURFACE MAIL RATES#                                                                                                                                                                           Simplifying Lives                                     Hassle-free Parcel
                                                                                                           Aerogrammes (to all
                                    Weight-Step                Letters, Printed                          countries except Malaysia                   per piece                                 $0.60                                    Every Day                                             Collection
                                      Up To                      Papers+ and               Postcards             & Brunei)
       Destination
                                   (max weight: 2kg)          Packets/Packages                                                                                                                                                          Pay bills & fines, buy                                Enjoy the convenience
                                         20g                             $0.50                                                                                                                                                          stamps and send                                       of collecting, posting,
    To all countries                                                                                                                                                                                                                    money on-the-go with                                  renting or paying for
                                         50g                             $0.70
   (except Malaysia                                                                          $0.30                                               REGISTERED ARTICLE o ¶                                                                 SAM kiosks, located                                   your purchases any time
       & Brunei)                         100g                            $1.00                                                                                                                                                          islandwide!                                           at over 150 POPStations
                                                                                                                     For Registered Article, an additional fee applies on top of the postage rate.
                                per additional 100g                      $1.00                                                                                                                                                          For more information,                                 island wide.
                                                                                                                              Destination                                        Registered Article Fee                                 visit mysam.sg

                                                                                                                              Singapore                                                      $2.24                                                                                            SingPost Mobile:
                                                                                                                                                                                                                                        ezy2ship.com:                                         Convenience At Your
                                                                                                                Other countries#(by Airmail only)                                            $2.50
                                                                                                                                                                                                                                        Online Booking                                        Fingertips
                                                                                                        All rates refer to Singapore Currency.
                                                                                                                                                                                                                                        Portal for
                                                                                                        + Printed papers include annual reports, books, catalogues, direct mail, newspapers or periodicals.                             Your Shipment                                         Track your parcel, locate
                                                                                                        * Standard Mail Condition applies if mail items in card form or postcards do not exceed 240mm x 162mm with                                                                            the nearest post office,
                                                                                                           paper quality of at least 230gsm.
                                                                                                        #
                                                                                                           GST not applicable for Airmail Rates / Surface Mail Rates / Overseas Registered Articles.
                                                                                                                                                                                                                                        With just a few clicks,                               calculate postage and
                                                                                                        ^ To find out the postage rate of your destination, please refer to Postage Calculator which is available on                    you can book local /                                  more with the SingPost
                                                                                                           www.singpost.com or SingPost mobile app.
                                                                                                           Letter rate applies if the postcard exceeds the maximum dimensions of 120mm x 235mm (for overseas
                                                                                                                                                                                                                                        international parcel and                              mobile app.
                                                                                                           posting only).                                                                                                               mail shipments. Make
                                                                                                        o No detailed online tracking capability.                                                                                       payment, print shipping
                                                                                                        ¶ Only selected countries can be tracked.
                                                                                                                                                                                                                                        labels and documents
                                                                                                        For any loss of the Registered Article, the maximum liability of SingPost is limited to Singapore Dollars                       instantly.
                                                                                                        Sixty-Eight (S$68.00) per article or the declared value of the item, whichever is lower.

                                                                                                        SingPost shall not be liable under any circumstances for paper-related items such as documents.

                                                                                                        Refer to website for more details.                                                                             All information is correct at the time of print. For more information of our products and services,
                                                                                                                                                                                                                       please visit www.singpost.com
LOCAL Postage RATES (inclusive of 7% GST)                                                                                  AIRMAIL RATES#^
                                                                                                                                                                                                                                       Innovative Mail Services
        Postage Calculator is available on www.singpost.com and SingPost mobile app                                                                Weight-Step              Letters, Printed
                                                                                                                   Destination                       Up To                    Papers+ and                Postcards
                     Letters, Postcards*, Printed Papers+ and Packets/Packages                                                                    (max weight: 2kg)        Packets/Packages

   Weight-Step Up to            Standard Regular              Standard Large             Non-Standard
                                                                                                                                                                                                                                        SampleStore:
                                                                                                                                                         20g                       $0.50
                                  (C5, C6 & DL size             (Up to C4 size                                                                                                                                                          Delivering New Experiences
                                      envelope)                   envelope)                                        Zone 1                                50g                       $0.70
                                                                                                             Malaysia and Brunei                                                                            $0.40
            20g                         $0.30                                                                                                           100g                       $1.10                                                SampleStore.com is Singapore’s leading online sampling
                                                                                            $0.60
            40g                         $0.37                       $0.60                                                                      per additional 100g                 $1.10                                                platform that houses over 100 brands and product samples
           100g                                                                             $0.90
                                                                                                                                                                                                                                        to bring you a new experience of trying before buying. Join
                                                                                                                     Zone 2
                                                                                                                                                       1st 20g                     $0.70                                                our growing community of 240,000 members and network
           250g                                                     $0.90                   $1.15            Countries in Asia &
                                                                                                          The Pacific (except Australia,                                                                    $0.60                       of social media influencers and see what’s buzzing!
           500g                                                     $1.15                   $1.70                                              per additional 10g                  $0.25
                                                                                                            Japan & New Zealand)
            1kg                                                                  $2.55
            2kg                                                                  $3.35                              Zone 3
                                                                                                          Countries in the rest of the
                                                                                                          world, including Australia,                  1st 20g                     $1.30
                                                                                                                                                                                                                                         24/7 Convenience
Please refer to Appendix for information on mail sizes and conditions.
                                                                                                         Japan, New Zealand, Africa,                                                                        $0.60
                                                                                                                                               per additional 10g                  $0.35
                                                                                                           The Americas, Europe &
                                                                                                               The Middle East                                                                                                          SAM:                                                  POPStation:
                                          SURFACE MAIL RATES#                                                                                                                                                                           Simplifying Lives                                     Hassle-free Parcel
                                                                                                           Aerogrammes (to all
                                    Weight-Step                Letters, Printed                          countries except Malaysia                   per piece                                 $0.60                                    Every Day                                             Collection
                                      Up To                      Papers+ and               Postcards             & Brunei)
       Destination
                                   (max weight: 2kg)          Packets/Packages                                                                                                                                                          Pay bills & fines, buy                                Enjoy the convenience
                                         20g                             $0.50                                                                                                                                                          stamps and send                                       of collecting, posting,
    To all countries                                                                                                                                                                                                                    money on-the-go with                                  renting or paying for
                                         50g                             $0.70
   (except Malaysia                                                                          $0.30                                               REGISTERED ARTICLE o ¶                                                                 SAM kiosks, located                                   your purchases any time
       & Brunei)                         100g                            $1.00                                                                                                                                                          islandwide!                                           at over 150 POPStations
                                                                                                                     For Registered Article, an additional fee applies on top of the postage rate.
                                per additional 100g                      $1.00                                                                                                                                                          For more information,                                 island wide.
                                                                                                                              Destination                                        Registered Article Fee                                 visit mysam.sg

                                                                                                                              Singapore                                                      $2.24                                                                                            SingPost Mobile:
                                                                                                                                                                                                                                        ezy2ship.com:                                         Convenience At Your
                                                                                                                Other countries#(by Airmail only)                                            $2.50
                                                                                                                                                                                                                                        Online Booking                                        Fingertips
                                                                                                        All rates refer to Singapore Currency.
                                                                                                                                                                                                                                        Portal for
                                                                                                        + Printed papers include annual reports, books, catalogues, direct mail, newspapers or periodicals.                             Your Shipment                                         Track your parcel, locate
                                                                                                        * Standard Mail Condition applies if mail items in card form or postcards do not exceed 240mm x 162mm with                                                                            the nearest post office,
                                                                                                           paper quality of at least 230gsm.
                                                                                                        #
                                                                                                           GST not applicable for Airmail Rates / Surface Mail Rates / Overseas Registered Articles.
                                                                                                                                                                                                                                        With just a few clicks,                               calculate postage and
                                                                                                        ^ To find out the postage rate of your destination, please refer to Postage Calculator which is available on                    you can book local /                                  more with the SingPost
                                                                                                           www.singpost.com or SingPost mobile app.
                                                                                                           Letter rate applies if the postcard exceeds the maximum dimensions of 120mm x 235mm (for overseas
                                                                                                                                                                                                                                        international parcel and                              mobile app.
                                                                                                           posting only).                                                                                                               mail shipments. Make
                                                                                                        o No detailed online tracking capability.                                                                                       payment, print shipping
                                                                                                        ¶ Only selected countries can be tracked.
                                                                                                                                                                                                                                        labels and documents
                                                                                                        For any loss of the Registered Article, the maximum liability of SingPost is limited to Singapore Dollars                       instantly.
                                                                                                        Sixty-Eight (S$68.00) per article or the declared value of the item, whichever is lower.

                                                                                                        SingPost shall not be liable under any circumstances for paper-related items such as documents.

                                                                                                        Refer to website for more details.                                                                             All information is correct at the time of print. For more information of our products and services,
                                                                                                                                                                                                                       please visit www.singpost.com
Innovative Mail Services                                                                                     Service Standards for
                                                                                                                    Local Delivery
     A.M. Mail:                                        Mail Retention:
     Delivery by 11am                                  Safekeeping Your Mail                                                   1     Letter mail* (maximum weight up to 500g):
                                                                                                                                     a. Within CBD: 99% delivered by the next
     A.M. Mail is a postage-paid                       Mail Retention service will                                                 		 working day
     time-certain local delivery                       keep your mail safely at the
     service to your letterbox                         post office while you are away.                                               b. Outside CBD: 98% delivered by the next
     or doorstep by 11am the                                                                                                       		 working day
     next working day*.
                                                       Mail Redirection:
                                                       Get Mail to New Address                                                  2      Packets/ Packages/ Publications/ Others**:
                                                                                                                                       a. 3 to 5 working days
     Poly M:
     Letterbox Delivery                                Mail Redirection allows your
                                                                                             * For ordinary letters posted before collection cut-off times, i.e. within CBD: Mon-Thu: 7pm; &
                                                       mail to be forwarded to your            Fri: 8pm; outside CBD: Mon-Thu: 5pm; & Fri: 6pm.
     Poly M is a postage-paid                          new address, giving you              ** Others include non-standard mail. Please refer to www.singpost.com for more details.
     local delivery service to                         ample time to inform others             This does not apply to Speedpost services.
     your letterbox for items                          that you have moved.
     up to 1.2kg with free
     packaging.
                                                       P.O. Box:
                                                       Your Private Mailbox
     SmartPac:
                                                                                                                    Other Mailing Info
     Doorstep Delivery                                 Located at Post Offices
                                                       islandwide and with a unique
     SmartPac is a postage-paid                        and easy to remember                 Received mail not meant for you? Please drop it into the Returned Mail
     local delivery service to                         address, P.O. Box offers you         Letterbox or any posting box. If you know that the recipient has moved
     your doorstep for items up                        total convenience and security.      out, please strike off the front of the envelope and state the cause e.g.
     to 3kg with free packaging                                                             Recipient moved out.
     and online tracking.
                                                       MARC:
                                                       1st AR Mobile App
     SMS Mail:                                         in Asia
     Beep, You’ve Got Mail
                                                       MARC allows you to
     SMS Mail comes with                               experience exciting digital
     online tracking and alerts                        content from a printed
     your recipients via SMS                           material via Augmented
     when a mail is successfully                       Reality (AR).
     delivered to their letterbox.

  *If posted by collection cut-off time.

SEAL IT RIGHT                                               PACK IT RIGHT                                                     WRITE ADDRESS RIGHT

                                                                                                                              of the envelope.
                                                                                                                              writing within the ‘Clear Zone’
                                                                                                                              Avoid printing in colour or

                                                                                           glue. Do not staple.                                   6
                                                                                           Seal your letter with
                                                                                                         5                                  Clear zone                         20mm

                                                                                         position).
                                                                                         envelope (at the top
                                                                                         on the back of the
                                                                                         be clearly written
                                                                                                                                       Sender’s Return Address
                                                                                         Return address should

                        the contents.                                                                    4                                     BACK
                        cardboard or using a postal tube to protect
                        properly, by putting them in between hard       Tip:
                      • Pack important documents such as certificates
                                                                                                                                           Clear zone                          20mm

                                                                                                                                                         Address                or light in colour.
                                                                                         affix them horizontally.                                       Recipient’s
                                                                                                                                                                                C4, C5 or C6); white
                                                                                         one stamp is used,                   Zone                                              envelope size (DL,
  Seal your box with H-shape taping for maximum strength.                                postage; if more than               Postage
                                                                           4                                                                                                    Use good quality
  Use clear tape to secure carton boxes of all sizes.                                    Affix sufficient

            wrapping paper and string.                                                                   3                                     FRONT                                           1
            Always use tape designed for shipping. Do not use              3
                                                                                                                            (preferably font size 12).
                         Pack the items tightly to prevent shifting.       2                                                and complete in large font size
                                                                                                                            Ensure mailing address is correct
       paper to protect the contents.
       such as bubble wrap, foam peanuts or waterproof                                                                                             2
       Use good quality packaging with cushioning materials                    1

                                              Packaging                                                                                                Letters
Innovative Mail Services                                                                                     Service Standards for
                                                                                                                    Local Delivery
     A.M. Mail:                                        Mail Retention:
     Delivery by 11am                                  Safekeeping Your Mail                                                   1     Letter mail* (maximum weight up to 500g):
                                                                                                                                     a. Within CBD: 99% delivered by the next
     A.M. Mail is a postage-paid                       Mail Retention service will                                                 		 working day
     time-certain local delivery                       keep your mail safely at the
     service to your letterbox                         post office while you are away.                                               b. Outside CBD: 98% delivered by the next
     or doorstep by 11am the                                                                                                       		 working day
     next working day*.
                                                       Mail Redirection:
                                                                                                                                2      Packets/ Packages/ Publications/ Others**:
                                                       Get Mail to New Address
                                                                                                                                       a. 3 to 5 working days
     Poly M:
     Letterbox Delivery                                Mail Redirection allows your
                                                                                             * For ordinary letters posted before collection cut-off times, i.e. within CBD: Mon-Thu: 7pm; &
                                                       mail to be forwarded to your            Fri: 8pm; outside CBD: Mon-Thu: 5pm; & Fri: 6pm.
     Poly M is a postage-paid                          new address, giving you              ** Others include non-standard mail. Please refer to www.singpost.com for more details.
     local delivery service to                         ample time to inform others             This does not apply to Speedpost services.
     your letterbox for items                          that you have moved.
     up to 1.2kg with free
     packaging.
                                                       P.O. Box:
                                                       Your Private Mailbox
     SmartPac:
                                                                                                                    Other Mailing Info
     Doorstep Delivery                                 Located at Post Offices
                                                       islandwide and with a unique
     SmartPac is a postage-paid                        and easy to remember                 Received mail not meant for you? Please drop it into the Returned Mail
     local delivery service to                         address, P.O. Box offers you         Letterbox or any posting box. If you know that the recipient has moved
     your doorstep for items up                        total convenience and security.      out, please strike off the front of the envelope and state the cause e.g.
     to 3kg with free packaging                                                             Recipient moved out.
     and online tracking.
                                                       MARC:
                                                       1st AR Mobile App
     SMS Mail:                                         in Asia
     Beep, You’ve Got Mail
                                                       MARC allows you to
     SMS Mail comes with                               experience exciting digital
     online tracking and alerts                        content from a printed
     your recipients via SMS                           material via Augmented
     when a mail is successfully                       Reality (AR).
     delivered to their letterbox.
  *If posted by collection cut-off time.
SEAL IT RIGHT                                               PACK IT RIGHT                                                     WRITE ADDRESS RIGHT
                                                                                                                              of the envelope.
                                                                                                                              writing within the ‘Clear Zone’
                                                                                                                              Avoid printing in colour or
                                                                                           glue. Do not staple.                                   6
                                                                                           Seal your letter with
                                                                                                                                            Clear zone                         20mm
                                                                                                         5
                                                                                         position).
                                                                                         envelope (at the top
                                                                                         on the back of the
                                                                                         be clearly written
                                                                                                                                       Sender’s Return Address
                                                                                         Return address should
                        the contents.                                                                    4                                     BACK
                        cardboard or using a postal tube to protect
                        properly, by putting them in between hard       Tip:
                      • Pack important documents such as certificates
                                                                                                                                           Clear zone                          20mm
                                                                                                                                                         Address                or light in colour.
                                                                                         affix them horizontally.                                       Recipient’s
                                                                                                                                                                                C4, C5 or C6); white
                                                                                         one stamp is used,                   Zone                                              envelope size (DL,
  Seal your box with H-shape taping for maximum strength.                                postage; if more than               Postage
                                                                                                                                                                                Use good quality
  Use clear tape to secure carton boxes of all sizes.                      4             Affix sufficient
            wrapping paper and string.                                                                   3                                     FRONT                                           1
            Always use tape designed for shipping. Do not use              3
                                                                                                                            (preferably font size 12).
                         Pack the items tightly to prevent shifting.       2                                                and complete in large font size
                                                                                                                            Ensure mailing address is correct
       paper to protect the contents.
       such as bubble wrap, foam peanuts or waterproof                                                                                             2
       Use good quality packaging with cushioning materials                    1
                                              Packaging                                                                                                Letters
Innovative Mail Services                                                                                     Service Standards for
                                                                                                                    Local Delivery
     A.M. Mail:                                        Mail Retention:
     Delivery by 11am                                  Safekeeping Your Mail                                                   1     Letter mail* (maximum weight up to 500g):
                                                                                                                                     a. Within CBD: 99% delivered by the next
     A.M. Mail is a postage-paid                       Mail Retention service will                                                 		 working day
     time-certain local delivery                       keep your mail safely at the
     service to your letterbox                         post office while you are away.                                               b. Outside CBD: 98% delivered by the next
     or doorstep by 11am the                                                                                                       		 working day
     next working day*.
                                                       Mail Redirection:
                                                                                                                                2      Packets/ Packages/ Publications/ Others**:
                                                       Get Mail to New Address
                                                                                                                                       a. 3 to 5 working days
     Poly M:
     Letterbox Delivery                                Mail Redirection allows your
                                                                                             * For ordinary letters posted before collection cut-off times, i.e. within CBD: Mon-Thu: 7pm; &
                                                       mail to be forwarded to your            Fri: 8pm; outside CBD: Mon-Thu: 5pm; & Fri: 6pm.
     Poly M is a postage-paid                          new address, giving you              ** Others include non-standard mail. Please refer to www.singpost.com for more details.
     local delivery service to                         ample time to inform others             This does not apply to Speedpost services.
     your letterbox for items                          that you have moved.
     up to 1.2kg with free
     packaging.
                                                       P.O. Box:
                                                       Your Private Mailbox
     SmartPac:
                                                                                                                    Other Mailing Info
     Doorstep Delivery                                 Located at Post Offices
                                                       islandwide and with a unique
     SmartPac is a postage-paid                        and easy to remember                 Received mail not meant for you? Please drop it into the Returned Mail
     local delivery service to                         address, P.O. Box offers you         Letterbox or any posting box. If you know that the recipient has moved
     your doorstep for items up                        total convenience and security.      out, please strike off the front of the envelope and state the cause e.g.
     to 3kg with free packaging                                                             Recipient moved out.
     and online tracking.
                                                       MARC:
                                                       1st AR Mobile App
     SMS Mail:                                         in Asia
     Beep, You’ve Got Mail
                                                       MARC allows you to
     SMS Mail comes with                               experience exciting digital
     online tracking and alerts                        content from a printed
     your recipients via SMS                           material via Augmented
     when a mail is successfully                       Reality (AR).
     delivered to their letterbox.
  *If posted by collection cut-off time.
SEAL IT RIGHT                                               PACK IT RIGHT                                                     WRITE ADDRESS RIGHT
                                                                                                                              of the envelope.
                                                                                                                              writing within the ‘Clear Zone’
                                                                                                                              Avoid printing in colour or
                                                                                           glue. Do not staple.                                   6
                                                                                           Seal your letter with
                                                                                                                                            Clear zone                         20mm
                                                                                                         5
                                                                                         position).
                                                                                         envelope (at the top
                                                                                         on the back of the
                                                                                         be clearly written
                                                                                                                                       Sender’s Return Address
                                                                                         Return address should
                        the contents.                                                                    4                                     BACK
                        cardboard or using a postal tube to protect
                        properly, by putting them in between hard       Tip:
                      • Pack important documents such as certificates
                                                                                                                                           Clear zone                          20mm
                                                                                                                                                         Address                or light in colour.
                                                                                         affix them horizontally.                                       Recipient’s
                                                                                                                                                                                C4, C5 or C6); white
                                                                                         one stamp is used,                   Zone                                              envelope size (DL,
  Seal your box with H-shape taping for maximum strength.                                postage; if more than               Postage
                                                                                                                                                                                Use good quality
  Use clear tape to secure carton boxes of all sizes.                      4             Affix sufficient
            wrapping paper and string.                                                                   3                                     FRONT                                           1
            Always use tape designed for shipping. Do not use              3
                                                                                                                            (preferably font size 12).
                         Pack the items tightly to prevent shifting.       2                                                and complete in large font size
                                                                                                                            Ensure mailing address is correct
       paper to protect the contents.
       such as bubble wrap, foam peanuts or waterproof                                                                                             2
       Use good quality packaging with cushioning materials                    1
                                              Packaging                                                                                                Letters
Innovative Mail Services                                                                                     Service Standards for
                                                                                                                    Local Delivery
     A.M. Mail:                                        Mail Retention:
     Delivery by 11am                                  Safekeeping Your Mail                                                   1     Letter mail* (maximum weight up to 500g):
                                                                                                                                     a. Within CBD: 99% delivered by the next
     A.M. Mail is a postage-paid                       Mail Retention service will                                                 		 working day
     time-certain local delivery                       keep your mail safely at the
     service to your letterbox                         post office while you are                                                     b. Outside CBD: 98% delivered by the next
     or doorstep by 11am the                           away.                                                                       		 working day
     next working day*.

                                                       Mail Redirection:                                                        2      Packets/ Packages/ Publications/ Others**:
                                                                                                                                       a. 3 to 5 working days
     Poly M:                                           Get Mail to New Address
     Letterbox Delivery
                                                                                             * For ordinary letters posted before collection cut-off times, i.e. within CBD: Mon-Thu: 7pm; &
                                                       Mail Redirection allows your            Fri: 8pm; outside CBD: Mon-Thu: 5pm; & Fri: 6pm.
     Poly M is a postage-paid                          mail to be forwarded to your         ** Others include non-standard mail. Please refer to www.singpost.com for more details.
     local delivery service to                         new address, giving you ample           This does not apply to Speedpost services.
     your letterbox for items                          time to inform others that you
     up to 1.2kg with free                             have moved.
     packaging.

                                                       P.O. Box:
     SmartPac:                                         Your Private Mailbox
                                                                                                                    Other Mailing Info
     Doorstep Delivery
                                                       Located at Post Offices
     SmartPac is a postage-paid                        islandwide and with a unique         Received mail not meant for you? Please drop it into the Returned Mail
     local delivery service to                         and easy to remember                 Letterbox or any posting box. If you know that the recipient has moved
     your doorstep for items up                        address, P.O. Box offers you         out, please strike off the front of the envelope and state the cause e.g.
     to 3kg with free packaging                        total convenience and security.      Recipient moved out.
     and online tracking.

                                                       MARC:
     SMS Mail:                                         1st Cloud Based Augmented
     Beep, You’ve Got Mail                             Reality Mobile App in Asia

     SMS Mail comes with                               MARC allows you to
     online tracking and alerts                        experience exciting and
     your recipients via SMS                           informative digital content
     when a mail is successfully                       from any printed material via
     delivered to their letterbox.                     Augmented Reality (AR).

  *If posted by collection cut-off time.

SEAL IT RIGHT                                               PACK IT RIGHT                                                     WRITE ADDRESS RIGHT

                                                                                                                              of the envelope.
                                                                                                                              writing within the ‘Clear Zone’
                                                                                                                              Avoid printing in colour or

                                                                                           glue. Do not staple.                                   6
                                                                                           Seal your letter with
                                                                                                         5                                  Clear zone                         20mm

                                                                                         position).
                                                                                         envelope (at the top
                                                                                         on the back of the
                                                                                         be clearly written
                                                                                                                                       Sender’s Return Address
                                                                                         Return address should

                        the contents.                                                                    4                                     BACK
                        cardboard or using a postal tube to protect
                        properly, by putting them in between hard       Tip:
                      • Pack important documents such as certificates
                                                                                                                                           Clear zone                          20mm

                                                                                                                                                         Address                or light in colour.
                                                                                         affix them horizontally.                                       Recipient’s
                                                                                                                                                                                C4, C5 or C6); white
                                                                                         one stamp is used,                   Zone                                              envelope size (DL,
  Seal your box with H-shape taping for maximum strength.                                postage; if more than               Postage
                                                                           4                                                                                                    Use good quality
  Use clear tape to secure carton boxes of all sizes.                                    Affix sufficient

            wrapping paper and string.                                                                   3                                     FRONT                                           1
            Always use tape designed for shipping. Do not use              3
                                                                                                                            (preferably font size 12).
                         Pack the items tightly to prevent shifting.       2                                                and complete in large font size
                                                                                                                            Ensure mailing address is correct
       paper to protect the contents.
       such as bubble wrap, foam peanuts or waterproof                                                                                             2
       Use good quality packaging with cushioning materials                    1

                                              Packaging                                                                                                Letters
LOCAL Postage RATES (inclusive of 7% GST)                                                                                  AIRMAIL RATES#^
                                                                                                                                                                                                                                       Innovative Mail Services
        Postage Calculator is available on www.singpost.com and SingPost mobile app                                                                Weight-Step              Letters, Printed
                                                                                                                   Destination                       Up To                    Papers+ and                Postcards
                     Letters, Postcards*, Printed Papers+ and Packets/Packages                                                                    (max weight: 2kg)        Packets/Packages
                                                                                                                                                                                                                                        SampleStore:
   Weight-Step Up to            Standard Regular              Standard Large             Non-Standard                                                    20g                       $0.50                                                Delivering New Experiences
                                  (C5, C6 & DL size             (Up to C4 size
                                      envelope)                   envelope)                                        Zone 1                                50g                       $0.70
                                                                                                             Malaysia and Brunei                                                                            $0.40                       SampleStore.com is Singapore’s leading online sampling
            20g                         $0.30                                                                                                           100g                       $1.10
                                                                                            $0.60                                                                                                                                       platform that houses over 100 brands and product samples.
            40g                         $0.37                       $0.60                                                                      per additional 100g                 $1.10
                                                                                                                                                                                                                                        At Sample Store, you can try and review products & services
           100g                                                                             $0.90                    Zone 2                                                                                                             before making an informed purchase decision. What’s more,
           250g                                                     $0.90                   $1.15            Countries in Asia &                       1st 20g                     $0.70                                                we deliver the samples right to your doorsteps! Join our
                                                                                                                                                                                                            $0.60
           500g                                                     $1.15                   $1.70
                                                                                                          The Pacific (except Australia,       per additional 10g                  $0.25                                                growing community of 240,000 members and network of
                                                                                                            Japan & New Zealand)                                                                                                        social media influencers too and see what’s buzzing.
            1kg                                                                  $2.55
            2kg                                                                  $3.35                              Zone 3
                                                                                                          Countries in the rest of the
                                                                                                                                                       1st 20g                     $1.30
Please refer to Appendix for information on mail sizes and conditions.                                    world, including Australia,
                                                                                                         Japan, New Zealand, Africa,           per additional 10g                  $0.35
                                                                                                                                                                                                            $0.60                        24/7 Convenience
                                                                                                           The Americas, Europe &
                                                                                                               The Middle East
                                          SURFACE MAIL RATES#
                                                                                                           Aerogrammes (to all                                                                                                          SAM:                                                  POPStation:
                                    Weight-Step                Letters, Printed                          countries except Malaysia                   per piece                                 $0.60                                    Simplifying Lives                                     Hassle-free Parcel
                                                                                           Postcards             & Brunei)
       Destination                    Up To                      Papers+ and                                                                                                                                                            Every Day                                             Collection
                                   (max weight: 2kg)          Packets/Packages
                                         20g                             $0.50                                                                                                                                                          Pay bills & fines, buy                                Enjoy the convenience
    To all countries                     50g                             $0.70                                                                                                                                                          stamps and send money                                 of collecting, posting,
   (except Malaysia                                                                          $0.30                                               REGISTERED ARTICLE o ¶                                                                 on-the-go at SAM kiosks,                              renting or paying for
       & Brunei)                         100g                            $1.00
                                                                                                                     For Registered Article, an additional fee applies on top of the postage rate.                                      located islandwide!                                   your purchases any time
                                per additional 100g                      $1.00                                                                                                                                                          For more information,                                 at over 148 POPStations
                                                                                                                              Destination                                        Registered Article Fee                                 visit mysam.sg                                        island wide.
                                                                                                                              Singapore                                                      $2.24

                                                                                                                Other countries#(by Airmail only)                                            $2.50                                      ezy2ship.com:                                         SingPost Mobile:
                                                                                                                                                                                                                                        Online Booking                                        Convenience At Your
                                                                                                        All rates refer to Singapore Currency.                                                                                          Portal for                                            Fingertips
                                                                                                        + Printed papers include annual reports, books, catalogues, direct mail, newspapers or periodicals.
                                                                                                                                                                                                                                        Your Shipment
                                                                                                        * Standard Mail Condition applies if mail items in card form or postcards do not exceed 240mm x 162mm with                                                                            Track your parcel, locate
                                                                                                           paper quality of at least 230gsm.
                                                                                                        #
                                                                                                           GST not applicable for Airmail Rates / Surface Mail Rates / Overseas Registered Articles.                                    With just a few clicks,                               the nearest post office,
                                                                                                        ^ To find out the postage rate of your destination, please refer to Postage Calculator which is available on                    you can book local /                                  calculate postage and
                                                                                                           www.singpost.com or SingPost mobile app.
                                                                                                           Letter rate applies if the postcard exceeds the maximum dimensions of 120mm x 235mm (for overseas                            international parcel and                              more with the SingPost
                                                                                                           posting only).                                                                                                               mail shipments. Make                                  mobile app.
                                                                                                        o No detailed online tracking capability.
                                                                                                        ¶ Only selected countries can be tracked.                                                                                       payment, print shipping
                                                                                                                                                                                                                                        labels and documents
                                                                                                        For any loss of the Registered Article, the maximum liability of SingPost is limited to Singapore Dollars
                                                                                                        Sixty-Eight (S$68.00) per article or the declared value of the item, whichever is lower.                                        instantly.
                                                                                                        SingPost shall not be liable under any circumstances for paper-related items such as documents.

                                                                                                        Refer to website for more details.                                                                             All information is correct at the time of print. For more information of our products and services,
                                                                                                                                                                                                                       please visit www.singpost.com
APPENDIX
Place envelope below to check if it is standard size
     Actual Size                                                                                                                                         Applicable only for local mail.
                                                                                                                                                                                                         Standard Mail Conditions
                                                                                                                                                       324mm (Length)
    Standard Large Mail (Up to C4 Size Envelope)
                                                                                                                                                                         C4
                                                                                                                                                                                                    1. Mail items in standard envelope sizes: C4,
                                                                                                                                                                                                       C5, C6 and DL or specified Standard Mail
                                                                                                                                                                                                       sizes.
    Maximum Size      : 324mm x 229mm
    Maximum Thickness : 14mm                                                                                                                                                                        2. Letters, printed papers or paper-based items

                                                                                                                                                                                    229mm (Width)
                                                                                                                                                                                                       in a paper-based envelope.
    Maximum Weight    : 500g
                                                                                                                                                                                                    3. Postcards or mail items in card form, not
                                                                                       14mm Maximum Thickness of Standard Large Mail                                                                   exceeding 240mm x 162mm with paper
                                                                                                                                                                                                       quality of at least 230gsm.
                                                                                                                                                                                                    4. Mail items to be fully sealed on all sides.
                                                                                                                                                                                                    5. Mail items to be in white, cream, pastel
                                                                                                                                                                                                       or light-colour.
                                                                                                                                                                                                    6. Pressure-sealed and pagemail items.
                                                                                              229mm (Length)
    Standard Regular Mail                                                                                                                                                                               Non-Standard Mail Conditions
                                                                                                               C5

                                                                                                                                       162mm (Width)
    (C5, C6 and DL Size Envelope)                                                                                                                                                                   1. All mail items not meeting the Standard Mail
                                                                                                                                                                                                       Conditions.
    Maximum Size      : 240mm x 162mm                                                                                                                                                               2. Mail items containing merchandise, plastic
                                                                                                                                                                                                       cards, non-paper based enclosures, bulky
    Maximum Thickness : 6mm                                           6mm Maximum Thickness of Standard Regular Mail
                                                                                                                                                                                                       items, stapled items, metal, hard, inflexible
                                                                                                                                                                                                       or sharp objects, eg. paper clips, audio
    Maximum Weight    : 40g
                                                                                                                                                                                                       tapes, CD/VCD, etc.
                                                                                                                                                                                                    3. Odd-shaped mail, eg. circular, triangular, in
                                                                                                                                                                                                       roll form, etc.
                                                       C6
                                     162mm (Length)                                               220mm (Length)                                                                                    4. Mail items in non-paper cover, eg. plastic
                                                                                                                                                                                                       envelopes, pillow case envelopes, etc.

                                                                              114mm (Width)
                                                                                                      DL

                                                                                                                       110mm (Width)
                                                                                                                                                                                                    5. Mail set or mail with sprocket holes or
                                                                                                                                                                                                       computer printouts.
                                      140mm (Length)                                                                                                                                                6. Mail items smaller than 140mm x
                                                                                                                                                                                                       90mm x 0.2mm and lighter than 2g.
                                                                                                                                                                                                    7. Mail items in envelope form larger than

                                                       90mm (Width)
                                                                                                                                                                                                       324mm x 229mm and thicker than 14mm.
                                                                                                                                                                                                    8. Mail items with watermark, dark intense
                                                                                                                                                                                                       colours, background design, patterning,
                                                                                                                                                                                                       embossing or security printing.
    Minimum Size        :   140mm x 90mm                                                                                                                                                            9. Mail Items / boxes / packages must not
    Minimum Thickness   :   0.2mm                                                                                                                                                                      exceed the maximum dimension of 240mm
                                                                                                                                                                                                       (width) x 340mm (length) x 70mm (height)
    Minimum Weight      :   2g                                                                                                                                                                         and weighing not more than 2kg.
                                                                                                                                                                                                    •    For mail item / box / package that is within
                                                                                                                                                                                                         240mm (width) x 340mm (length) x 70mm
                                                                                                                                                                                                         (height) and a maximum limit of 900mm
                                                                                                                                                                                                         (length + width + height) with the greatest
                                                                                                                                                                                                         side not exceeding 600mm, postage rates
                                                                                                                                                                                                         will be charged at $2.55 and $3.35 for weight
                                                                                                                                                                                                         steps up to 1kg and 2kg respectively. If mail
                                                                                                                                                                                                         item exceeds 2kg, please refer to Speedpost
                                                                                                                                                                                                         islandwide rates.
Postage Rates and         Here is your guide
                                                                                  to posting letters and small
                                                             Mailing Guidelines     packets. Just follow our
                                                                                  simple guidelines to ensure
                                                                                   that your package will be
                                                                                   delivered to the recipient.

                 www.singpost.com

                 1605

      Singapore Post Limited (Reg. No. 199201623M)
10 Eunos Road 8, Singapore Post Centre, Singapore 408600

                                                   V201705
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