Power to the Partner Channel Charter Program Guide FY20

 
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Power to the Partner Channel Charter Program Guide FY20
Power to the Partner
Channel Charter Program Guide FY20

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Power to the Partner Channel Charter Program Guide FY20
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Welcome
Strong partnerships are built on a common understanding of
what’s important. At Nutanix, we know that your value is not
defined by the revenue targets you meet. We also know that it is
our job to support you by giving you the resources and tools you
need to be successful.
Our Channel Charter is more than just a Partner Program.
It is our promise to lay the power in your hands so you can
drive value realization at every stage of the sales cycle.
We have an incredible opportunity for joint success in the
Enterprise Cloud market. Our goal is to empower you to join us on
this journey and capture the opportunity ahead. We’ll be with you
every step of the way.
Power to the Partner Channel Charter Program Guide FY20
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Contents
Quick start menu

Our Channel Charter Program

Selling Nutanix

Training and Certification

Marketing Tools

Resources

Terms and Conditions

Contact Us

Take the tour
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1.0 Our Channel Charter
The Nutanix Channel Charter strengthens our relationship by placing the power to succeed in your hands. We will tightly
partner through the sales cycle and customer technology lifecycle. Ultimately, this program is designed to empower you to
compete in the modern, multi-cloud era.

                                                Power to the Partner

           Lifecycle                   Transformative                    Maximize                        Delightful
           Support                      Opportunity                     Profitability                    Experience
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1.1 Program Structure
Our industry leading program empowers you to compete in the modern, multi-cloud era. Pioneer, Scaler and Master partner tiers offer increased benefits as
your company expand its level of engagement and skill set. All new resellers join the Channel Charter with a provisional Pioneer Partner tier status and have
a minimum of 12 months to achieve the requirements associated with that tier. Reference Requirements & Checkpoint Timeline for additional details.

                      Pioneer Partner                                                 Scaler Partner                                                            Master Partner
                      Obtain fundamental sales and technical                          Develop integrated solutions around the                                   Sell the full Nutanix portfolio consistently,
                      proficiencies in Nutanix core products                          Nutanix Enterprise Cloud OS ecosystem,                                    establish a service practice and advance sales
                      to enable initial sales of the Nutanix                          further enablement of sales and technical staff                           and technical staff that are highly qualified to
 Pioneer Partner
                      hyper-converged solution.                                       resulting in an increased number of deals.                                sell Nutanix.

What are the countries in each zone?                                              Zone 1                              Zone 2                     Zone 3

Zones                                                                 Americas         Canada            Americas         Brazil            All countries not

We engage and evaluate our partnerships within                        Americas         United States     APAC             Hong Kong         in Zones 1 & 2
                                                                      APAC             Australia         APAC             Taiwan
geographical Zones. Zones are based on the size of the
                                                                      APAC             China             EMEA             Italy
market in each region and are defined by the number of                APAC             India             EMEA             Netherlands
deals closed in a 12 month period.                                    APAC             Japan             EMEA             Spain
                                                                      APAC             Singapore         EMEA             Switzerland
                                                                      APAC             South Korea
                                                                      APAC             Thailand
                                                                      EMEA             France
                                                                      EMEA             Germany
                                                                      EMEA             United Kingdom
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1.2 Requirements & Checkpoint Timeline
Our tiers are defined by sales and technical certifications that empower you to drive opportunities through the sales lifecycle and compete in the modern, multi-cloud era.
Nutanix conducts quarterly checkpoints to determine compliance with stated tier requirements.

Partner tier levels may be adjusted based on the results. Partners can be promoted at the end of each quarter if they have met requirements from a higher partner tier.
Tier demotions are only performed at the fiscal yearend or when a new requirement is being reviewed. Partner tiers are not adjusted outside the quarterly checkpoints.

                                                                     Details           Pioneer           Scaler         Master             Pioneer         Scaler        Master             Pioneer    Scaler     Master
                                                                                       Partner           Partner        Partner            Partner         Partner       Partner            Partner    Partner    Partner

                                                                                                         Zone 1                                             Zone 2                                      Zone 3

              Sales: Nutanix Certified Sales Representative - NCSR                         2                4               5                      1           3             4                  1         2          3
                                                           (Complete Levels 1-3)

                      Sales: Nutanix Certified Sales Expert - NCSX                      Optional            1               2               Optional        Optional         1              Optional   Optional      1

      Technical: Nutanix Certified Systems Engineer - NCSE Level 1                         1                2               4                      1           2             3                  1         2          3
                    (Eligible prerequisites: NCSE-Architecture Essentials or NCP)

                       FYQ1                                                              FYQ2                                            FYQ3                                       FYQ4
                 August - October                                                   November - January                               February - April                              May - July

New partners enter the Channel Charter with a provisional Pioneer status
                                                                                                                Signed Agreement                                   Requirements Needed By:
and have a minimum of 12 months to achieve the Pioneer Partner tier
requirements. New partner temporary status is reviewed Q2 and Q4 based                                          FY19 (February 2019 - July 2019)                   FY20Q4 - July 31, 2020
on the chart shown.
                                                                                                                FY20 (August 2019 - January 2020)                  FY21Q2 - January 31, 2021

                                                                                                                FY20 (February 2019 - July 2020)                   FY21Q4 - July 31, 2021
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1.3 Requirements & Commitments
Partner Agreement                                                                                    Closed Deals Requirement
All partners must be enrolled in the Nutanix Partner Network, have accepted the Nutanix reseller     An annual number of closed deals by tier requirement is defined as the number of deals closed with Nutanix products
terms and conditions and currently be in good standing to qualify for Nutanix Channel Charter        and services. This requirement must be met or exceeded over four full quarters, after enrollment, to be eligible to
Program benefits.                                                                                    maintain level status in the Reseller Program. “Closed Deals” are defined as any won/closed deal with Nutanix
                                                                                                     including hardware, software and services – excluding renewals – whether purchased through distribution or
Program Compliance                                                                                   directly from Nutanix. This requirement is not required until the Q4 checkpoint ending July 31, 2020. Please refer to the
As a Nutanix partner, we encourage you to conduct all business engagements with integrity,           Requirements & Checkpoint Timeline for specific closed deals details by zone.
to be ethical and accountable with your customers and Nutanix.
                                                                                                     Training and Certified Requirements
Program Non-compliance                                                                               Partners at all levels must ensure that the required number of sales, and technical personnel, complete Nutanix
• To make sure that partners are operating at the appropriate Channel Charter Partner Program       product training. Partners must also ensure their sales and technical personnel stay current with product and
 tier, the Nutanix Channel Sales and management team will conduct quarterly checkpoints to           solution training when updates are made available. Please see Requirements & Checkpoint Timeline for details.
 determine compliance. Partner tiers may be adjusted based on the results.
• Checkpoints will review all requirements outlined on the Requirements & Checkpoint Timeline.       Business Planning and Reviews
• Notwithstanding the foregoing, Nutanix has the right to terminate this Program and the Nutanix    Master Partners are required to have an annual detailed business plan which can include sales plans, demonstrate
 Partner Network Program agreement in accordance with the terms of the agreement.                    demand generation activities and participate in Quarterly Business Reviews (QBRs) with Channel Managers.

Regional Requirements                                                                                Purchase Orders
There may be incidents where partners will need to abide by additional regional program              Partners purchasing through distribution will receive their specific purchasing terms and requirements from
requirements. Your local regional Nutanix sales team will provide information to you if you have     their elected Distributor. There can also be variations depending on the region. The following elements will
additional regional requirements.                                                                    be required on all Nutanix purchases regardless of location:
                                                                                                     •C
                                                                                                       omplete End-User information
                                                                                                     •C
                                                                                                       omplete Install Location information
                                                                                                     •C
                                                                                                       omplete Shipping information
                                                                                                     •E
                                                                                                       nd-User PO# (some GEOs require a copy of the actual PO)

                                                                                                     Nutanix reserves the right to change the PO requirements at any time.
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1.4 Partner Benefits
Our approach gives you the power to make the most of your
market opportunities. We focus on key milestones in your sales
cycle to best support you and your customers’ technology lifecycle.
We offer simplified pricing structures, deal registration, incentives
                                                                                                            Lifecycle Support                 Transformative Opportunity
and rebates that enable you to increase profits, revenues and                                         Deliver solutions and services          Leverage the Nutanix Enterprise
margins while closing business faster.                                                               through the entire sales journey.   Cloud OS solutions to take full advantage of
                                                                                                                                                 the explosive cloud market.
We support our partners in landing new business, deploying the right use case or workload,
showing you the value to expand into new solutions and ensuring customers renew.

                                                                                                        Maximize Profitability                    Delightful Experience
                                                                                                      Enjoy incentives that reward              Access a progressive partner
                                                                                                    new logos and strategic solutions       framework that includes new training
                                                                                                               deployment.                 & certification programs, collaborative
                                                                                                                                                   lead sharing and more.
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1.5 Tier Benefits
                                                                                                                                                                                           Pioneer
                                                                                                                                                                                            Pioneer Partner
                                                                                                                                                                                                    Partner      Scaler Partner   Master Partner

                                                                                                                                         Nutanix sales & rebate incentives

                                                                                                                  NEW       Included in Partner Locator on Nutanix.com*

                                                                                                                      Ability to resell Nutanix products and solutions

                                         Deal Registration benefits through the Nutanix Partner Deal Registration Portal or authorized distributors

                                                              Access Nutanix Partner Portal featuring sales, marketing, technical and training resources

                                                                                                                         Usage of Partner Channel Charter Tier Logos

                                                                   Pre and Post-sales training and certification through Nutanix Sales and SE Academies

                           Access to sales and technical sales tools such as Nutanix Sizer, X-Ray, Online Demos, Nutanix Community Edition & more

                                                                                                                    Eligible for select rebate programs based on tier

                                                                                                                    Ability to join Partner XTRIBE advocacy platform

                                                                                                             Eligible to use Nutanix XPAND partner demand center

                                                                                           Access customer financing options from Nutanix Financial Solutions

                                                                                                                            XLAB program on select Nutanix products

                                                                                                    Access to proposal-based Market Development Funds (MDF)

                                                                                              Opportunity to join Nutanix Authorized Support Partner Program

                                              Exclusive offers for premier Nutanix Events such as .NEXT Conference and XCELERATE Sales Kick-Off

                        Utmost level of sales and executive support (ex. quarterly business reviews, eligible for invitation to partner advisory boards)

                                                                     NEW        Master Partner Rebate automatically paid quarterly to qualifying** partners

                                                                                                                                  Priority access to Nutanix lead sharing

                                                                                                                                  Designated Channel Account Manager

           *New Resellers joining the program with a provisional Pioneer Partner status will not show in the Partner Locator until they meet all Pioneer or higher tier requirements.
                                     **Master partners must achieve $500K in revenue the prior 12 months, new master partners receive rebate targets in Nutanix FYQ1 and FYQ3.
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1.6 Deal Registration Benefits
Deal Registration
Nutanix’s Deal Registration program protects and rewards Pioneer, Scaler and Master Partners         For a deal to be registered, the potential deal needs to meet the following criteria:
for the identification, qualification and close of sales opportunities and, in addition, promotes    • The Partner must be actively engaged with the end-user account.
strong working relationships and open communication.                                                 • Complete Deal Registration information must be submitted for consideration.

Deal Registration is opportunity-based and Partners who are awarded a registration from              • The registration submission must be for a valid opportunity. Before submitting the Deal Registration,
Nutanix will receive Deal Registration discounted pricing for the time period described on              the Partner must have performed significant pre-sales efforts such as, but not limited to: meeting with
the registered opportunity. Registered pricing can be as high as 30 points of margin over               the end user, qualifying the deal and determining a need for a Nutanix solution and helping the end
non-registered pricing depending on the hardware and software mix of the quote – note this              user to quantify a budget or project requirements for Nutanix products and services.
can also vary based on your geographic region and distributor. All pricing registered and            • Nutanix Channel Sales must be able to successfully contact the Partner contacts submitted on the Deal
un-registered is provided by your distributor. Furthermore, the Partner with the approved               Registration form.
deal registration has the possibility of being awarded additional discounts over other               • No other Partner has an active and approved Deal Registration on the same opportunity within the
potential Partners.                                                                                     Deal Registration period.

For a registration to be awarded Nutanix will review the Deal Registration information,              • The Partner must present a Nutanix (or OEM equivalent) solution to end user if awarded the
potentially contact the Partner or the end user, and evaluate if the minimum criteria described         Deal Registration.
below are met. For more details on Deal Registration Program Guidelines, and how to register         • Each deal must represent a single opportunity with a single end user. Partners cannot register an
deals, please visit the Partner Portal for additional documentation.                                    account or combine opportunities. Deal Registration is applied to a single opportunity/order at a time
                                                                                                        and additional opportunities need to be registered individually.
                                                                                                     If you require assistance with Deal Registration, please email partnerhelp@nutanix.com or contact the
                                                                                                     Nutanix sales team.
                                                                                                     Nutanix reserves the right to revoke a Deal Registration at any time if it determines in its sole discretion that the minimum criteria
                                                                                                     for a Deal Registration has not been met or extenuating circumstances have arisen; in which the purposes of the Deal Registration
                                                                                                     are unwarranted.
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1.7 Incentive Summary – Global Programs
                           New Customer Acquisition Rebate                                                                 Reseller Influencer Program
                           The Nutanix New Customer Acquisition Rebate Program rewards partners with up to a               The Influencer Program is available to authorized Scaler and Master Partners as a reward
                           7% rebate for winning net new customers for Nutanix. Customers must have an approved            for exemplary influence and selling. Opportunity must be a net new opportunity, defined
                           deal registration for an opportunity with a new end-user to Nutanix, not having any             as not already existing in the Nutanix opportunity management system. The Reseller
                           Nutanix technology installed in their enterprise globally. Rebate will be calculated based      Integrator must be acting as an influencer/consultant in the opportunity and not the reseller
                           on an assumed average reseller buy price from their respective distributor for Nutanix          or service provider booking the transaction. Reseller must be able to meet two (2) of the
                           NX branded software, services and support products (TCV) or the Nutanix software                below criteria to be eligible:
                           element of approved OEM offerings. Hardware value will not be included in the
                                                                                                                           1.   Proof of Joint Sales Engagement
                           rebate calculation.
                                                                                                                           2. Perform an On-Site POC
                                                                                                                           3. Lead a Customer EBC

   Date                    October 1, 2019 - July 31, 2020                                                                 August 1, 2019 - July 31, 2020

   Who’s Eligible          Pioneer, Scaler and Master                                                                      Scaler and Master

   Financial Benefit       Pioneer-2%, Scaler-4% and Master-7%                                                             Scaler-3% and Master-4%

   Stackable               No                                                                                              No

   Claim Submission        Claim within 60 days of booking date using Partner Rebate Center after the
                                                                                                                           Required information must be submitted and approved prior to the opportunity closing
   Timeline                opportunity closes

   For full program terms and conditions click here
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2.0 Selling Nutanix
Driving sales and growing our mutual profitability
is what lies behind all our partnerships. We have a
range of tools and techniques to help you power
increased success.
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2.1 Sales & Technical Resources
Access to the Nutanix Partner Portal                                                              On-Prem Licensing Solutions for Partners
Pioneer, Scaler and Master partners have access to the Nutanix Partner portal.                    We know how important hands-on experience is to fully understanding and selling a Nutanix solution.
This invaluable resource provides one location for Partners to download the latest sales          As a result, we offer multiple options to meet your needs:
collateral and tools, learn about incentives and access product and program information.          • Community Edition (CE): Provides partners and customers with a free, community supported (not Nutanix
Logins are required to gain access to the portal. New Partners will be notified with directions     supported), a feature-rich, limited-scale version of Nutanix software. This software is not to be used in
on how to create a login and access key on-boarding information.                                    production and is typically leveraged in labs to ‘test drive’ the software. Get access now
                                                                                                  • XLAB: Offers Master, Scaler and Distribution Partners a free but unsupported production version of the
Access to Nutanix Events
                                                                                                    Nutanix software. While XLAB does not offer the ability to create support tickets, the licenses include features
Channel Charter Partners are eligible to attend key Nutanix Partner and end-user
                                                                                                    and functionality such as life cycle management, software upgrades, and continuous improvements that are
events such as Nutanix .NEXT, roadshows and special training. To ensure you receive event
                                                                                                    identical to a production experience. Learn more
information in a timely fashion, we recommend you opt in on the Email Preference Center.
                                                                                                  • Not-For-Resale (NFR): This software is heavily discounted and cannot be resold. NFR software offers a
Competitive Material                                                                                production version of the Nutanix software with the capability to log support cases. Learn more

Gain access to the competitive information that you need to win with Nutanix. There
are a wide array of products that can be compared against Nutanix but we can provide
you with powerful content that will help you illustrate the unique value of Nutanix, versus
our competitors, to your customers. Learn more

Promotions and Incentives
Interested in something extra? Check our partner promotional programs for new ways
to maximize your margin and earn more selling Nutanix. Access current promotions
and incentives. Learn more
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2.1 Sales & Technical Resources (Continued)
Online Demo                                                                                      Move
With Nutanix On Demand you can quickly demonstrate Nutanix Enterprise Cloud capabilities         Nutanix Move streamlines adoption of new IT infrastructure technology by providing infrastructure-centric
to customers and prospects – with no hardware, no cost and no setup! You can demonstrate         and application-centric migration tools and automating the many steps required to manually migrate,
the power of Nutanix Prism to educate customers and shorten sales cycles. Demo now               or rebuild VMs and applications, to new infrastructure. Learn more and access resources

Sizer                                                                                            Knowledge Base and Forums
A best-in-class workload sizing tool, Nutanix Sizer takes the customer’s Nutanix workload as     Knowledge Base is an online searchable database that includes resolutions to common technical issues,
input and suggests Nutanix nodes to meet the workload. In addition, it also provides a visual    valuable tips and tricks, technical notes and answers to frequently asked questions for all current Nutanix
representation that shows the organization of nodes into racks and clusters.                     products. Additionally, Nutanix offers support forums that allow Partners to interact with a community of
Watch a video and Access Sizer
                                                                                                 qualified Nutanix Partners. Access Support Portal

X-Ray
Nutanix X-Ray is an automated, comprehensive testing and benchmarking tool that enables
IT managers to evaluate any infrastructure for performance and availability under real world
conditions. With X-Ray, teams can simulate how applications are impacted during common
events and scenarios, including system failures, spikes in application use, software upgrades
and more. Run multiple workloads in the same environment, while ensuring that heavy
demand for one application does not negatively impact performance for other workloads.
Learn more and try it for free
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3.0 Training
and Certification
We believe that highly knowledgeable and
informed people provide a better customer
experience. That’s why we offer extensive
training opportunities to keep your sales,
technical and service teams at the cutting
edge and on top of the latest advances.
Nutanix Training & Certification delivers
innovative education services that
allow you to help sell and deliver Nutanix
solutions to your customers – providing
maximum value to them and maximum
opportunity for you.
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3.1 How to Access Nutanix Training
Your Nutanix journey
Your Nutanix training and certification journey begins on the Partner Portal.
Using the “Learn” tab you can follow a learning path that suits your needs:

• Learn by Role
• Learn by Product
• Learn by AOS Release

All of the Nutanix training for both sales and technical professionals enables you
                                                                                                                   Pioneer Partner
to effectively deliver the value of the Nutanix solution to your customers. A majority
of the training is offered on-demand and is broken into convenient segments making
it easy to complete.

Within the Partner Portal you can see the latest news and releases pertaining to Nutanix
training and certifications. Under View your Certificates you will see your company’s partner
tier, your organization’s progress for the Channel Charter certification requirements, as well as
your individual certificates.

For any additional training specific questions, please contact eduction@nutanix.com
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3.2 Sales Training
Sales Academy
Nutanix Sales Academy is a concentrated collection of actionable insights, distilled from the experience of our sales
management, our top sellers and personnel from every level in the field. Putting these insights into practice will                                             Nutanix Certified Sales Expert (NCSX):
dramatically reduce your own learning curve, making it easier to get up to speed with what you need and                                                        This is by nomination from your Nutanix Channel
consistently sell high and sell on value with every customer that you engage with.                                                                             Salesperson. You will present in front of a panel and
                                                                                                                                                               demonstrate how you deal with sales challenges.

                                                                          Nutanix Certified Sales Rep (NCSR) Level 3:
                                                                          In this final level you’ll identify upsell and cross-
                                                                          sell opportunities while learning how to leverage
Nutanix Certified Sales Rep (NCSR) Level 1:                               key alliance partners. The course also focuses
Delivered as a self-paced modular eLearning                               on utilizing customer success stories and how
experience with less than 2 hours of content.                             customers have benefited to help you close
This course will cover the basic hyperconverged                           strong with different buyer personas.
infrastructure concepts, overview of the Nutanix
product portfolio and how to articulate the value
of the Nutanix.

                                                    Nutanix Certified Sales Rep (NCSR) Level 2:
                                                    This eLearning course dives deeper into the Nutanix product
                                                    portfolio and how to sell and differentiate Nutanix products
                                                    to your customers. There is an emphasis on how to sell to
                                                    different solutions and vertical markets.
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3.3 Technical Training
SE Academy
The newly updated Nutanix SE Academy builds on your technical knowledge. It shows you                                                                                        Nutanix Platform Expert (NPX): The highest level
                                                                                                                                                                             of certification awarded by Nutanix. Through a
how to effectively position, and differentiate, Nutanix solutions and leverage Nutanix tools
                                                                                                                                                                             rigorous application and defense process it will
and collateral relevant to the sales process.                                                                                                                                validate that you have demonstrated the ability to
                                                                                                                                                                             design and deliver enterprise-class solutions on
                                                                                                                                                                             the Nutanix platform, using multiple hypervisors
                                                                                                                                                                             and vendor software stacks.

Nutanix Certified Systems Engineer (NCSE) Architecture Essentials:
This training course consists of nine online modules and covers
the basic architecture of the Nutanix Enterprise Cloud including:
managing and securing the Nutanix cluster, networking, health
monitoring and alerts, distributed storage fabric, services, data
resiliency and data protection. NCSE Architecture Essentials
training is a prerequisite for the NCSE: Level 1.

                               Nutanix Certified Systems Engineer (NCSE) Level 1:
                                                                                                      Nutanix Certified Advanced Professional (NCAP): Develop
                               This course explains the Nutanix product portfolio,
                                                                                                      your ability to perform advanced administrative tasks on a
                               consumption model and competitive landscape. Dive into
                                                                                                      Nutanix Cluster, as well as optimize virtualized workloads
                               the Nutanix architecture, including cluster components,
                                                                                                      and infrastructure components in an AOS deployment.
                               data locality and protection.
                                                                                                      It also confirms that you are capable of optimizing and
                               You will explore how to properly size to customer
                                                                                                      securing Nutanix AOS nodes, blocks and clusters; and can
                               requirements as well as plan and conduct a POC.
                                                                                                      use Prism Central and Calm to centrally monitor, manage
                                                                                                      and troubleshoot multi-cluster deployments.
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4.0 Marketing Tools
Nutanix partners are provided
a robust set of marketing
resources, tools, and programs
to help you drive demand and
uncover more opportunities for
your Nutanix business.
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4.1 Marketing Benefits and XPAND Resources
Marketing Resources                                                                                         Develop and Nurture Leads with Email Marketing
Pioneer, Scaler and Master partners can request access to Nutanix XPAND, a full-service                     With ready-to-use partner-centric Nutanix email campaigns, you can create your own leads,
partner demand center with everything needed to support Nutanix-focused demand                              send prospects the latest offers and industry information and upsell your existing customers
generation.                                                                                                 in a few simple steps. You can also nurture your leads and prospects using Nutanix XPAND.
                                                                                                            Learn more
The Nutanix XPAND platform allows you to creatively combine the power of your expertise
with robust content, marketing assets, digital campaign automation and tracking tools,
plus on-demand marketing services with our agency network – all under one roof. XPAND
                                                                                                            Jump into Social Marketing
provides a powerful tool to influence and build a Nutanix pipeline for your sales teams,                    Do you want to be active on social media, but don’t have the time to curate content?
supercharging your Nutanix sales. Learn more                                                                We make it easy by providing the content and you then maintain the level of control
                                                                                                            that works for you. Jump into Social Marketing. Learn more

                                                                                                            Content Syndication in an Instant
                                                                                                            Create an instant Nutanix presence on your website with content syndication in XPAND.
                                                                                                            Assets include microsites, display banners, and “Create Your Own” landing pages. With
                                                                                                            these assets, you’ll create top-of-funnel leads while showcasing your thought leadership as a
                                                                                                            Nutanix partner. Learn more

        PAND                                                                                                Order 3rd Party Agency Services
                                                                                                            Extend your marketing reach with Nutanix approved 3rd party agency services. Offers
                                                                                                            include content creation, direct mail, display advertising, telemarketing, and more to help you
                                                                                                            drive additional pipeline. Place your order in the XPAND Marketplace with our simple-to-use
                                                                                                            order process. Learn more
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4.2 Proposal-Based MDF
Market Development Funds (MDF)                                                                            Partner Eligibility
Scaler and Master Partners can access the Nutanix Market Development Funds                                The Partner must be in good standing with a current signed agreement and agree to all terms and
(MDF) program, to help them promote Nutanix products through awareness-building,                          conditions of the MDF Program. The Partner will be required to work with their Channel team to develop
lead-generation, recruitment and education activities. We have also designed                              a Marketing Plan as part of their annual Business Development Plan.
co-marketing materials and programs that you can use as part of your marketing
                                                                                                                 Program Terms
initiatives. Learn more
                                                                                                                 • All MDF requests must be made using the online MDF Request Form at least 30 days
MDF funding is discretionary and proposal-based. Funding is a 50/50 split unless otherwise                        prior to the start of a campaign, activity or event.
agreed to in-writing by both parties. This program is at the complete discretion of the Nutanix                  • The Partner agrees to provide all required proof of performance documentation with the request for
Channel team and Senior Channel Management.                                                                       reimbursement. Failure to submit proof of performance, invoice, detailed receipts illustrating proof of
                                                                                                                  spend in the manner and time outlined above can cause a delay or rejection in reimbursement.
                                                                                                                 • The Partner has sixty (60) days post-completion of the activity to submit a claim. NOTE: No claims
  Eligible Activities                           Ineligible Activties
                                                                                                                  will be accepted after 60 days.
  Advertising                                   Purchasing of Nutanix products and services
                                                                                                          For full details of the end-to-end MDF process, as well as MDF terms and conditions,
  Training, seminars and webinars               Demo equipment purchases, NFRs, etc.
  Tradeshows and events                         Special pricing, promotional cash discounts,              visit the MDF Page on the Partner Portal. Learn more
  End-user workshops                            vouchers or products

  Executive roundtable                          Partner margin enhancement

  User group                                    Charitable contributions without the prior
                                                approval of Nutanix
  Collateral development
                                                Partner infrastructure costs, office space,
  Direct marketing
                                                furniture, IT systems, general operating costs,
  Nutanix-branded giveaways                     CapEx expenditures, etc.
  Telemarketing                                 Others at the discretion of Nutanix
  Partner internal event ‘sponsorship’
  Partner Program approved by Nutanix
  Funded headcount
START    CHANNEL PROGRAM   SELLING NUTANIX   TRAINING   MARKETING TOOLS   RESOURCES   TERMS & CONDITIONS   CONTACT

5.0 Resources
As a valued partner, you gain additional
market opportunity and differentiation
with Nutanix. Sell profitably and
effectively with partnerships, incentives
and comprehensive enablement provided
with program membership. Along with
this guide, you’ll find a host of extra
resources to help you create leads,
develop prospects and drive more sales.
START         CHANNEL PROGRAM            SELLING NUTANIX         TRAINING   MARKETING TOOLS   RESOURCES   TERMS & CONDITIONS   CONTACT

5.1 Nutanix Partner Portal
Power to the Partner is our promise to you
You can find a host of valuable tools, information and resources at
the Nutanix Partner Portal – all designed to help you grow your business
in partnership with Nutanix. Visit the Nutanix Partner Portal to access
all this and more:

Enabled Marketing
Accelerating sales with our innovative demand generation platform.

Training and Certification
Redefining how you become certified.

Empowered Selling
Supporting you to sell effectively on your own (or with us).

        LOG IN NOW
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5.2 Partner XTRIBE
Partner XTRIBE enables you to be informed on top Nutanix news,
resources, and trainings while getting rewarded along the way.

Experience

• A guided journey to staying informed, enabled,
   and connected on everything Nutanix

• The coolest swag & rewards you can redeem
  on this side of the earth

All customized and curated for you and the Nutanix
partner community - now with 3 custom platforms
for partners in the Americas, EMEA, and APJ!

   ACCESS PARTNER XTRIBE
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5.3 Partner Communications
Webinars
Nutanix partner webinars provide you with the knowledge & tools to grow your business.
Get the scoop on the latest Nutanix solution launches, selling tips from the pros and
technical overviews that will help you sell better and faster. Learn more

Newsletter
Be the first to know about exciting Nutanix product releases, partner incentives,
events and more by signing up for our monthly newsletter. Complete form to opt-in

Other resources
Have a question? Just email partnerhelp@nutanix.com and we’ll be happy to help!

Twitter
Follow the latest Nutanix partner news via @NutanixPartners
START            CHANNEL PROGRAM                    SELLING NUTANIX               TRAINING             MARKETING TOOLS                  RESOURCES                TERMS & CONDITIONS                  CONTACT

Terms and Conditions
Compliance with Laws                                                                                                       Limitation of Liability
As a Nutanix Partner, you are required to conduct your business and any transaction                                        Nutanix shall not be liable for any loss of profits or for special, consequential, incidental, indirect,
that involves Nutanix with integrity and in compliance with all anti-corruption, anti-bribery                              reliance, punitive or exemplary damages, either in contract or tort, whether or not the possibility
laws and applicable rules and policies in countries, regions or territories where you                                      of such damages was disclosed to, or could have been reasonably foreseen by Nutanix, which result
conduct business.                                                                                                          from or relate to, a Partner’s participation in Nutanix’s Partner Program.

Each party represents that it has not and will not violate any applicable laws in relation to                              Taxes
the receipt or spend of MDF or incentive program compensation. Furthermore, each party
                                                                                                                           Each party is responsible for its own respective income taxes or taxes from MDF funds or other
represents and warrants that it has not and will not violate any applicable anti-corruption
                                                                                                                           incentive program compensation based upon gross revenues, including but not limited to, business
law in relation to the receipt or spend of any funds or compensation from Nutanix.
                                                                                                                           and occupation taxes. Partners shall be responsible for any and all applicable taxes related to its

Intellectual Property Rights                                                                                               receipt of the Nutanix contribution, including but not limited to any sales, use, goods and services,
                                                                                                                           consumption, business, value added, or other taxes or comparable levies, transaction privilege taxes,
Nutanix does not grant its Partners any ownership or other interest in any copyrights,
                                                                                                                           gross receipts taxes, net receipt taxes, any withholding taxes and other charges such as duties,
patents, trademarks, know-how, inventions and trade secrets (Intellectual Property),
                                                                                                                           customs, tariffs, imposts, contributions and other government-imposed surcharges.
including its and registrations and applications of its Intellectual Property.

The information contained in this Partner Program Guide supplements the Nutanix Partner Program contract. It includes an overview of the Partner Program, its benefits and requirements. Decisions
made by Nutanix regarding the Channel Charter and the Partner Program are made at Nutanix’s sole discretion. Nutanix reserves the right to update the Channel Charter and Partner Program as
needed and information in this document is subject to change. If you have questions regarding Partner Program specifics, please contact your Nutanix Channel Sales team.
START        CHANNEL PROGRAM        SELLING NUTANIX   TRAINING   MARKETING TOOLS   RESOURCES   TERMS & CONDITIONS   CONTACT

Contact Us

Nutanix Corporate Headquarters
1740 Technology Drive, Suite 150
San Jose, CA 95110, United States

T 855.NUTANIX (855.688.2649)
F 408.916.4039
E channelprograms@nutanix.com
W nutanix.com
S @nutanixpartners

2020.05.10
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