PROGRAM BOOKLET INFORMATION FOR CLIENTS - EFFECTIVE OCTOBER 1, 2018 - IN.gov
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PROGRAM BOOKLET I NF O RMATI O N FOR CLIENTS EFFECTIVE OCTOBER 1, 2018
W I C P ROV I DE S GOOD FOOD I M PORTA N T
AND A WHOLE LOT MORE WHAT TO BRING
STOP INFORMATION
TO YO U R W I C A P P O I N T MEN T:
WIC is a nutrition program that provides nutrition and health education,
breastfeeding support, healthy food, and referrals to other services free
Buying, selling, or trading WIC benefits is NOT ALLOWED. If suspected
of charge to Indiana families who qualify. WIC stands for the Special
Supplemental Nutrition Program for Women, Infants and Children.
of theseEach person
actions, youwho
may:is applying for WIC.
WIC OFFERS FAMILIES:
A parent,
REPAY guardian,
IN CASH or caretaker
the value
who is applying for WIC.
of an infantbenefits;
of the food/formula or child or
LOSE YOUR BENEFITS from the WIC program.
• Breastfeeding promotion and support
• eWIC card to buy healthy foods Proof of Identity for yourself and each person who is
ABSOLUTELY NO:
applying for WIC.
• Health and social service referrals
• Immunization screening and referrals For Example:
TRADING
• Driver’s license • Hospital record • Photo ID
• Tips for eating well to improve health
• Immunization record • Marriage license • Birth certificate
CASH
WIC NUTRITION STAFF MEET WITH EACH WIC CLIENT TO:
• Review nutrition and health behaviors
For Example:
Proof of Address
GARAGE SALES
• Provide individual nutrition advice • Bill or business letter addressed to you
• Support families making changes for better health • Rent
If you have receipt or concerns, see your local WIC staff, contact the
questions
• Current driver’s license
• Offer a selection of healthy foods State WIC office at 1-800-522-0874 or email INWICFraud@isdh.in.gov.
Proof of Income. Income documents for everyone in your
household who works or has a source of income.
For Example:
H OU SEH OLD CLI ENTS : • Paycheck stub(s) for the past 30 days; if paid biweekly,
bring 2 pay stubs; or, if paid weekly, bring 4 pay stubs.
• Award letter for alimony, child support, social security
(including SSI).
• Unemployment or worker’s compensation statement.
You may automatically be income eligible if you or certain
family members participate in Medicaid, Temporary
Assistance for Needy Families (TANF), or SNAP.
Proof of eligibility is needed:
• Medicaid card for Medicaid
• Award letter for TANF or SNAP
Immunization Record(s) for all infants and children up to
age 2 years who are applying for WIC.
WWW.WIC.IN.GOV
O NLI N E NUTR ITION ED UC AT I O N
There is no limit to how often or how much you can
learn. Log in anytime 24/7 from your computer, tablet
DOWNLOAD
or smart phone! T h e I N W I C A p p To d a y
Over 20 lessons available in English and Spanish
ONLINE NUTRITION EDUCATION AND INWIC APP
CHECK BENEFIT
H OW TO G ET STARTED : BALANCE
1 SCAN UPC CODES
Go to Examples of WHILE SHOPPING TO
wichealth.org and lessons available: SEE IF THE ITEM IS
create an account. • Eat Well – WIC APPROVED
Spend Less!
• Preparing
for a Healthy
GET ALERTS FOR
2 Choose and Pregnancy
APPOINTMENT
complete a lesson. • Starting Your
Answer the survey REMINDERS AND
Infant on Solid
to receive your Foods EXPIRING BENEFITS
certificate. • Make Meals and
Snacks Simple
• Secrets For FIND WIC APPROVED
3 Feeding Picky
Eaters
STORES AND FOODS
Receive credit from
your local clinic.
Search “INWIC”
or “Indiana WIC”
wichealth problems?
KEEP YOUR
SC HEDULED WIC Try clicking the help tab on
AP P O I N TMENT FOR the top of the page to submit
F O L LOW-UP! a message. All questions are Questions about the App?
answered within 24 hours.
ASK YOUR WIC CLINIC ASSOCIATE!
WIC APPROVED FOODS
INFANT FOOD MILK
FLUID MILK SPECIALTY MILK
INFANT FOOD, INFANT CEREAL , INFANT FORMULA, YOGURT, MILK, CHEESE AND EGGS
FRUITS & VEGETABLES MEATS
4 oz. jar, 4 oz. tub 2 pack 2.5 oz. container Least expensive brand. As listed on benefits balance.
or 2 oz. tub 2 pack (Meat only, may include broth Product type and size listed on • Evaporated: 12 oz.
or gravy) benefits balance • Lactose-free: quart
Includes single ingredient or
• Whole or Vitamin D or ½ gallon*
combination of fruits and/or Available items:
vegetables (e.g., apple- • Reduced-fat (2%) • UHT
• Turkey & Broth • Chicken & Broth • Powder: All Sizes
banana, sweet potato-apple). • Low-fat (½ or 1%) or
• Beef & Broth • Ham & Broth • 8th Continent Soymilk
fat-free (skim)
Not included: Organic, pouches, mixtures with cereal, casseroles, Original only, ½ gallon
desserts, dinners, or food combinations (e.g., meat and vegetables, rice, Not included: Organic, flavored, • Silk Soymilk Original only,
pasta, yogurt, or noodles) meat sticks, added sugar, starch, salt, or DHA. imitation, buttermilk, Milnot, ½ gallon
Vitamite, or glass bottles. • Great Value Soymilk
Original only, ½ gallon
T I P S FO R B UY ING INFANT FOOD * Two one-quart cartons may be
substituted for ½ gallon if ½ gallons
4 OZ JAR OR are not available.
OUNCES 4 OZ TWO-PACK
2 OZ TWO-PACK
128 32 16
EGGS YOGURT
96 24 12
LARGE OR EXTRA 1 Quart (32 oz.) tub or Multipacks:
64 16 8
LARGE WHITE EGGS -or 2, 4 oz. 4 pack cups = 32 oz.
32 8 4 1 dozen -or 1, 4 oz. 8 pack cups = 32 oz.
-or 2, 2 oz. 8 pack tubes = 32 oz.
Least expensive brand only. -or 1, 4 oz. 8 pack tubes = 32 oz.
-or 1, 2 oz. 16 pack tubes = 32 oz.
Not included: Organic. Any flavor: fat free, low fat, or
INFANT CEREAL Not included: Organic, whole fat.
canned, formula, fruit, Not included: Greek, organic,
ANY GRAIN OR MULTIGRAIN or variety packs, premium, light, mix-ins,
DHA, quinoa. individually sold cups, or more
8 or 16 oz. container than 40 grams of sugar per cup.
BREAST MILK CHEESE
U.S. MADE, PREPACKAGED
Complete nutrition for your baby.
8 oz. or 16 oz. only
Any type of the following flavors or combinations of flavors:
INFANT FORMULA • American - • Colby • Mozzarella • Swiss
pasteurized • Colby-Jack • Muenster
Brand, type, and size specified on processed • Monterey • Provolone
benefits balance. No substitutions. • Cheddar Jack • String
Not included: Organic, cheese from deli area, cheese food, cheese
product, substitute or spread, imitation or individually wrapped cheese
slices, spiced, flavored, or imported.
FRUITS AND W HE N PU R C H AS I NG F R U I TS & V E G E TAB L E S
VEGETABLES PRICE
PER
POUNDS
POUND 1½ 2 2½ 3 3½ 4 4½ 5
$0.69 $1.04 $1.38 $1.73 $2.07 $2.42 $2.76 $3.11 $3.45
ORGANIC OR NON-ORGANIC
$0.99 $1.49 $1.98 $2.48 $2.97 $3.47 $3.96 $4.46 $4.95
Dollar amount specified on shopping list.
$1.49 $2.24 $2.98 $3.73 $4.47 $5.22 $5.96 $6.71 $7.45
$1.69 $2.54 $3.38 $4.23 $5.07 $5.92 $6.76 $7.61
FROZEN
$1.99 $2.99 $3.98 $4.98 $5.97 $6.97 $7.96
· Fruit without added sweeteners
$2.49 $3.74 $4.98 $6.23 $7.47
· Non-potato vegetables
Not included: Any type of frozen potato.
FRUITS & VEGETABLES
Products with added sweetener, oils, fats,
herbs or spices; creams, sauces or breading.
Tips to help you receive the maximum
FRESH
value for your Fruit and Vegetable Cash
• Whole or cut
• Plain bagged salad
Value Benefit
Not included: Pickled vegetables, olives, herbs
or spices, nuts, salad bar items, edible blossoms, Consider purchasing fixed
ornamental or decorative pumpkins, or party price items.
trays with dip, dressing, or croutons.
Buy items that have not been
pre-cut (sliced melon costs
more than a whole one you
slice and peel at home).
REMEMBER Use coupons to lower
the price of items
The Cash Value Benefits you use to and shop sales.
buy fruits and vegetables are loaded to
your eWIC card each benefit period. If Purchase “in
the fruits and vegetables you buy cost season” for the
more than your benefits, you will have to lowest produce
either pay the difference with your own prices.
money, or choose to purchase less. No
cash back or gift cards are allowed.
MALT-O-MEAL
CEREAL FA FA FA
FA FA
12 oz., 18 oz., 24 oz., or 36 oz. only (11.8 oz. and
Strawberry Cream Blueberry Frosted
23.7 oz. Instant Oatmeal allowed as an exception)
FA
*Pregnant women and women considering becoming pregnant:
Look for the cereals with 100% DV (daily value) of folic acid.
Original Chocolate Crispy Rice
B&G FOODS POST
Whole 2½ Minute Instant Instant Original Original Vanilla Pecan & Maple Cinnamon Whole Grain
Grain Brown Sugar Bunches Honey Crunch
BREAKFAST CEREALS
Bunches
GENERAL MILLS QUAKER
FA
Corn Rice Blueberry Multigrain Regular only Almonds Whole Grain Honey Original Original
Almond Crunch Roasted
KELLOGG’S STORE BRANDS
FA
Corn Honey Berry Berry Original Original Corn Flakes Crispy Rice Oatmeal Frosted Toasted
Shredded Wheat Oats
Cereal Store Brands: = Gluten free
FA Best Choice, Essential
Everyday, Food Club, = A minimum
of 51% whole
Great Value, Hy-Top,
grain cereal
IGA, Kiggins, Kroger,
Meijer, Our Family,
FA = 100% Daily
Schnucks, Shurfine,
Original Original Original Original Rice Corn Value of
Bite Size no fruit Squares Squares Signature Kitchen Folic Acid
WHOLE GRAINS TORTILLAS
16 oz. only
BREAD Best Choice Food Club La Banderita Our Family
· Whole Wheat or · Whole Wheat · Whole Wheat · Yellow Corn
16 oz. only. Whole wheat or whole grain loaf. Corn or Corn · White Corn
Great Value
Chi-Chi’s · Whole Wheat Meijer Schnucks
· Whole Wheat or · Whole Wheat · Whole Wheat
Corn Hy-Top 8”
· Yellow Corn Signature
Aunt Millie’s Best Choice Bimbo Bunny Butternut Don Pancho Tortillas Mi Casa Kitchens
• 100% Whole 100% Whole 100% Whole 100% Whole 100% Whole · Whole Wheat · Whole Wheat · Whole Wheat
Wheat Wheat Wheat Wheat Wheat
IGA
Essential Everyday · Whole Wheat Mission Tio Santi
• Healthy · Corn Tortillas 5½” · Whole Wheat
Kroger · Whole Wheat
Goodness · Whole Wheat or Corn
8” Whole Grain · Whole Wheat
Whole Grain
WHOLE GRAINS, BEANS, PEANUT BUTTER, FISH
· Gluten Free Ortega
White Yellow Corn · Whole Wheat
Essential Family Choice Holsum IGA Kroger
BEANS, PEAS & LENTILS
Everyday 100% Whole 100% Whole 100% Whole 100% Whole
CANNED DRY
100% Whole Wheat Wheat Wheat Wheat
Wheat 15 - 64 oz. 1 lb. bag (16 oz.)
• Any type • Any type
Not included: Organic, boxed, baked beans, canned green beans,
Lewis Bake Meijer Nature’s Own Our Family Pepperidge canned peas, wax beans, soups, added sugars, fats, oils, added
Shop 100% Whole • 100% Whole 100% Whole Farms seasoning, or meats.
100% Whole Wheat Grain Sugar Wheat • Stone Ground
Wheat Free 100% Whole
• 100% Whole
Wheat w/
Wheat
• 100% Whole PEANUT BUTTER
Honey Wheat Cinnamon
w/ Raisins Swirl CREAMY, CRUNCHY OR EXTRA CRUNCHY
• Light Style 100%
Whole Wheat
16 - 18 oz. jars
Roman Meal Sara Lee Schnuck’s Schwebel • Very Thin 100% Not included: Organic, natural, premium, spread, or mixed with other
Sungrain 100% Classic 100% 100% Whole 100% Whole Whole Wheat items, Reese’s.
Whole Wheat Whole Wheat Wheat Wheat
Shoppers Signature Sunbeam Village Wonder
FISH
Value Kitchens 100% Whole Hearth 100% Whole FOR FULLY BREASTFEEDING MOMS.
100% Whole 100% Whole Wheat 100% Whole Wheat
Wheat Wheat Wheat PACKED IN WATER, OIL, OR VEGETABLE BROTH
Not included: Buns, rolls, bagels, or bakery items. Cans only
• Chunk Light Tuna: any size
BROWN RICE WHOLE WHEAT PASTA
• Pink Salmon: any size
14 - 16 oz. 16 oz. only
Any brand, plain, boxes or Any brand, any shape Not included: Organic, Albacore or Yellow Fin, white, solid, fresh,
bags, instant, quick, or regular. whole wheat pasta. frozen, pouches, flavored, premium brandSeas, Red salmon,
Not included: Organic Not included: Organic and sardines.
JUICE FREQUENTLY
Size is specified on benefits balance.
ASKED QUESTIONS
100% Juice (Fruit or Vegetable) and at least WHAT IF I MOVE?
72 mg or 120% Vitamin C. If you plan to move somewhere else in Indiana, you can check our
website for a listing of all WIC offices in the state at www.wic.in.gov.
If you plan to move out of Indiana, you can call your local WIC office.
Any flavor, blend or brand
They can give you information about WIC programs in other states and
JUICE AND FREQUENTLY ASKED QUESTIONS
overseas. You may also call the State WIC Office at 1-800-522-0874.
SHELF STABLE OR REFRIGERATED
You may request a Verification of Certification form from your local
64 oz. container. For children only
WIC office. This form includes information needed to transfer your
household from Indiana WIC to the WIC clinic in your new state.
SHELF STABLE
46 oz. - 48 oz. container. For women only WHAT IS A PROXY?
A proxy is someone you trust. You give this person permission to use
FROZEN CONCENTRATE your eWIC card if you can’t go to the store. You must make sure your
11.5 oz. – 12 oz. For women only proxy understands what foods to buy and how to use the eWIC card.
Be careful if you give someone your card and PIN as they could
NON-FROZEN CONCENTRATE
redeem all of your WIC benefits. These benefits will NOT be replaced.
11.5 oz. – 12 oz. For women only
Only give your card and PIN to people you have selected as proxies.
Not included: Organic, premium, or cocktails. WHY CAN’T WIC STAFF TALK TO MY FRIEND OR MY MOTHER
ABOUT MY CHILD OR ME?
The WIC program protects your right to privacy. WIC will not share
any information without your permission. This includes appointment
times and medical information.
CURIOUS ABOUT REFERRALS?
Ask your WIC staff about services in your area. During your enrollment
in WIC, referrals will be made to Medicaid and social service providers.
Although the Indiana WIC Program does not provide health care,
Indiana WIC will refer all applicants to health care providers as
appropriate.
Some of the referrals include:
• Medicaid • Maternal and Child Health Programs
• TANF • Nutrition Education Program offered by
Cooperative Extension Services
• 1-800-QUIT NOW
BREASTFEED!
M OM & B ABY G E T M O R E FO O D
Exclusively
Breastfeeding
Up to 1 Year
BREASTFEEDING
BREASTFEEDING BENEFITS
IS HE A LT H Y FOR B ABY
Every mother can help her baby develop and grow with her own
breast milk. It’s also a healthy, affordable solution.
H E ALTHY FO R MOMS
Partially
• Boosts weight loss after pregnancy
Breastfeeding
• Helps keep your bones strong, which will protect you from osteoporosis
in the future Up to 1 Year
• Less prep work for you – milk is readily available at the right temperature
• Reduces risk of type 2 diabetes, and also reduces the risk of breast and
ovarian cancers.
H E ALTHY FO R BABIES
• Best possible nutrition • Reduces risk of SIDS, ear
• Easy to digest infections, RSV, and diarrhea
• Helps prevent chronic diseases • Promotes brain growth. Studies
like diabetes, asthma, heart show that children who were
disease, and cancer breastfed have higher IQs. Not
Breastfeeding
G REAT FO R FAMILIES
Up to 6 Months
• Helps moms and babies stay healthy
• Healthy moms and babies are more active and ready for play
• Saves time, money and the environment
Indiana WIC has Lactation Consultants and Peer Counselors on staff
to provide breastfeeding support at no cost. WIC can help with any
challenges including the transition back to work or school.
H OW TO USE YOUR
INDIANA eWIC CARD
USING YOUR eWIC CARD
Most stores process WIC in all checkout lanes.
Look for Indiana eWIC Card Accepted Here signs in stores with select WHAT IF I LOSE/DAMAGE MY eWIC CARD?
WIC lanes. Check with your store to better understand their process.
If you lose or damage your eWIC card, call Customer Service at
HOW TO USE YOUR eWIC CARD
The following steps describe the general process for completing a WIC
1-855-349-1454 to cancel your card and then go to your clinic to
transaction and may differ slightly from store to store.
be issued a new card. This number is also located on the back of
your Indiana eWIC Card. You can call this number, free of charge,
With your eWIC card, current benefit balance and WIC Program
24 hours a day, 7 days a week.
Booklet or IN WIC app, select the food items you need.
When you are done shopping, choose a checkout lane that
accepts WIC. WHEN SHOULD I CALL CUSTOMER SERVICE?
• If your eWIC card is lost or stolen.
Some stores require you to separate WIC items from other
purchases. Ask if this is needed. • If your eWIC card is damaged or will not work.
• If someone is using your eWIC card without your approval.
Tell the cashier that you are using an Indiana eWIC Card.
• If you forget your PIN or would like to reset your PIN.
The cashier scans items to confirm they are WIC approved and • If you have questions or need help with your eWIC card.
included within your family’s authorized food package.
You or the cashier swipes the eWIC card. HOW DO I TAKE CARE OF MY eWIC CARD?
Enter your four digit PIN. • Keep your card safe and clean.
• DO NOT throw it away if all of the benefits have been used.
The cashier gives you a receipt. Make sure you leave with your The same card is used every month.
card and receipt.
• Keep the black strip on the back free from scratches.
• DO NOT bend, fold or twist it, punch holes, or use it to scrape
CH E C K YOUR B AL ANC E windshields or open door locks.
You can get a benefit balance by checking your last store • DO NOT store it near magnets or electrical equipment like
receipt, by calling Customer Service at 1-855-349-1454, by mobile phones.
using your IN WIC app, and by accessing the Cardholder • DO NOT leave it in the sun or other hot places like the dashboard
Website at https://www.connectebt.com/inwicclient/reciplogin_client.jsp of your car.WHAT TO B RI N G TO
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TIPS & REMINDERS
KEEP YOUR WIC PROGRAM BOOKLET.
• Take it to the store to help identify WIC approved foods.
TIPS & REMINDERS
DON’T FORGET TO KEEP YOUR APPOINTMENT • Take it to the clinic to note appointments.
FOR YOUR WIC BENEFITS.
Your clinic will note the appointment on the back of this booklet. If you SHOP SMART!
receive your benefits late you may get less food for the month. • Plan how to use your eWIC card so you have food for the
whole month.
You get your WIC benefits on your Indiana eWIC card during your WIC • Compare prices on foods and buy the least expensive brand.
clinic visit. You will receive a list of your household’s WIC benefits for the • Use coupons and look for “buy one, get one free” and other
current benefit month and for future benefit months. It shows the start store offers.
and end dates for the benefit months.
CONSIDER BREASTFEEDING YOUR BABY.
KEEP APPOINTMENTS Babies are born to breastfeed. Nursing mothers receive additional
Call your WIC clinic if you need to reschedule. food and may remain on the WIC program up to one year. Ask for
breastfeeding support and information at your WIC clinic.
USE eWIC CARDS CORRECTLY.
Shop where eWIC cards are welcome. Buy only the foods listed on the SELECT AUTHORIZED PACKAGE SIZES.
shopping list. Use your benefits before they expire. Review your eWIC If you try to buy package sizes that are not approved in your
receipt or benefit balance in the WIC app after purchasing WIC foods at benefits, your eWIC card will not cover them and you will have to
the store. buy them yourself.
WIC FOODS CANNOT BE RETURNED TO THE STORE FOR
CREDIT OR CASH OR EXCHANGED FOR OTHER ITEMS.
B&G FOODS LookB&Gfor matching shelf
FOODS B&G FOODS
Instant Cream Whole Grain
of Wheat tagsCream
located
of Wheat by many
Cream of Rice
Original or Instant BE POLITE TO THE CASHIER.
12 oz.
INDIANA WIC PROGRAM APPROVED
WIC approved items.
18 oz.
INDIANA WIC PROGRAM APPROVED
12 oz.
INDIANA WIC PROGRAM APPROVED
• If you have trouble using your benefits or finding WIC foods at
the grocery store, call your local WIC clinic to let us know so
B&G FOODS
GENERAL MILLS GENERAL MILLS we can help.
IndianaWIC_ShelfLabels2018.indd 1 2.5 Minute CreamIndianaWIC_ShelfLabels2018.indd
7/27/18 4:25 PM 1 IndianaWIC_ShelfLabels2018.indd
7/27/18 4:25 PM 1 7/27/18 4:25 PM
Blueberry Chex Corn Chex
of Wheat
12 oz. 12 and 18 oz.
12 oz.
INDIANA WIC PROGRAM APPROVED INDIANA WIC PROGRAM APPROVED INDIANA WIC PROGRAM APPROVED
GENERAL MILLS GENERAL MILLSW I C P ROV I DE S GOOD FOOD I M PORTA N T
WIC A
AND APPOINTMENTS
WHOLE LOT MORE STOP INFORMATION
HO
WIC is U S E H Oprogram
a nutrition L D IDthat
# provides nutrition and health education,
breastfeeding support, healthy food, and referrals to other services free
Buying, selling, or trading WIC benefits is NOT ALLOWED. If suspected
ofCcharge
L IN ItoCIndiana
CO DEfamilies who qualify. WIC stands for the Special
of these actions, you may:
Supplemental Nutrition Program for Women, Infants and Children.
REPAY IN CASH the value of the food/formula benefits; or
WIC OFFERS FAMILIES:
PURPOSE OF VISIT LOSE YOUR BENEFITS from the WIC program.
• Breastfeeding
DATE promotion and support
TIME Nutrition/
Cert/Mid-Cert
• eWIC card to buy healthy foods Benefit Issuance
Breastfeeding ABSOLUTELY NO:
• Health and social service referrals
Jan
• Immunization screening and referrals
TRADING
• Tips for eating well to improve health
Feb CASH
WIC NUTRITION STAFF MEET WITH EACH WIC CLIENT TO:
• Review nutrition and health behaviors
GARAGE SALES
Mar
• Provide individual nutrition advice
• Support families making changes for better health If you have questions or concerns, see your local WIC staff, contact the
Apr
• Offer a selection of healthy foods State WIC office at 1-800-522-0874 or email INWICFraud@isdh.in.gov.
May
HOU SEH OLD
Jun CLI ENTS :
N OT IFY T H E W I C O F F I CE I F YO U :
Jul
• are unable to keep a scheduled appointment.
Aug
• give birth.
• need help or support with breastfeeding.
Sep
• are unable to purchase WIC foods.
Oct • have any problems or concerns about the store.
• have questions about WIC services.
Nov
• are moving out of Indiana.
Dec
QUESTIONS?
Just call 800-522-0874 or
contact your local WIC clinic.YOUR RIGHTS & RESPONSIBILITIES
FO R THE INDIANA WI C PRO GRAM
PA RT I CI PANTS RI G H TS
1. The standards for eligibility and participation in the WIC Program are the same
for everyone, regardless of race, color, national origin, age, handicap, or sex.
2. You may appeal any decision made by the local agency regarding your
eligibility for the Program.
3. The local agency will make health services, nutrition education, and
breastfeeding support available to you, and you are encouraged to
participate in these services.
PA RT I CI PANT R E SPO N SI B I LI T I E S
1. Using eWIC card correctly when purchasing WIC items at the store.
2. Treating clinic and store employees in a respectful manner.
3. Providing truthful information.
4. Teaching your proxies their role in the WIC Program.
5. Not being on WIC in more than one clinic at a time
(in-state or out-of-state).
Your rights and obligations under the program also include not selling,
attempting to sell or trade WIC foods, formula, WIC issued breast pumps,
breastfeeding supplies, or eWIC card on social media sites (ex: Facebook,
Craigslist, Ebay, community garage sales, etc.).
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA)
civil rights regulations and policies, the USDA, its Agencies, offices, and employees,
and institutions participating in or administering USDA programs are prohibited from
discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation
for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program
information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact
the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of
hearing, or have speech disabilities may contact USDA through the Federal Relay Service at
(800) 877-8339. Additionally, program information may be made available in languages other
than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination
Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.
html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all
of the information requested in the form. To request a copy of the complaint form, call
(866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: program.intake@usda.gov.
This institution is an equal opportunity provider.
WWW.W I C . IN.GOV
The information in this booklet is subject to change.
To contact your local WIC clinic, call 800-522-0874.
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