Community: Vancouver Region: British Columbia

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Homelessness Partnering Strategy
Community Plan 2014–2019

Community: Vancouver
Region: British Columbia

The plan has been approved by Canada for implementation.

As one of the 10 Large Cities, this community is required to commit at least 65% of its
HPS allocation towards a Housing First approach starting April 1, 2015.
Current Situation: Establishing your Baseline Data ................................. 3

  Data ..................................................................................................................... 3
  Readiness for Implementing Housing First ............................................................... 4
Community Advisory Board Membership .................................................. 6

Planning and Reporting ............................................................................ 8

  Your Planning Process ............................................................................................ 8
  Reporting ............................................................................................................ 14
Your Priorities ....................................................................................... 15

  Description of your Priorities................................................................................. 22

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Current Situation: Establishing your
Baseline Data
Data
Please report on your current situation based on the following indicators. All
CABs should review their progress annually against these indicators. This
review will form part of the annual update. Note: Although this data is not
required at this time, data for 2013 will be required as part of the first annual update.

1. Number of unique individuals who used an emergency                              11,494
   homeless shelter in the twelve month period between January
   1, 2012 and December 31, 2012
2. Number of shelter users who were chronically homeless in 2012                      427
3. Number of shelter users who were episodically homelessness in                      607
   2012
4. Number of homeless veterans who used an emergency
   homeless shelter in 2012.
5. Estimated number of homeless veterans who were chronically
   or episodically homeless in 2012.
6. Number of homeless individuals identified during the latest                       2650
   point in time count (if available)
7. Date count was undertaken                                               March 15, 2011

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Readiness for Implementing Housing First
Please rate your community’s readiness to implement Housing First based on
the following questions. Each component of the scale has a rating of one to four
with four demonstrating full implementation of the HPS HF model. Use this information
to decide where to focus your efforts in implementing your HF program. Because
implementing Housing First may take some adjustments, communities will have the
opportunity to rate progress annually and use the information to update priorities.
Note: Responses will only be used by ESDC to understand the selection of the HF
priorities and activities.

                    Criterion                                 Community’s Rating
CORE PRINCIPLES
Rapid Housing with Supports. Program              -1-: Program expects participants to find their
directly helps participants locate and secure          own housing and does not offer
permanent housing as rapidly as possible and           participants who have lost their housing
assists them with moving-in or re-housing if           a new housing unit.
needed.
Housing Choice. Program participants choose       -1-: Participants have no choice in the location
the location and other features of their               or other features of their housing and are
housing.                                               assigned a unit without having a say in
                                                       decorating and furnishing.
Separating housing provision from other           -1-: Participants have access to housing only if
services. Extent to which program                      they have successfully completed a
participants are not required to demonstrate           period of time in transitional housing and
housing readiness.                                     meet all the readiness requirements.
Integrated Housing. Extent to which               -1-: There are rigid time limits on the length
housing tenure is assumed to be permanent              of stay in housing or the housing is
housing with no actual or expected time limits,        considered emergency.
other than those defined under a standard
lease or occupancy agreement.
Tenancy Rights and Responsibilities.              -1-: Participants have no written agreement
Extent to which program participants have              specifying the rights and responsibilities
legal rights to the unit.                              of tenancy, have no legal recourse if
                                                       asked to leave their housing and can
                                                       keep housing only by meeting
                                                       requirements for continued tenancy.
Reasonable Cost for Housing. Extent to            -1-: Participants pay 61% or more of their
which participants pay a reasonable amount of          income for housing costs and program
their income for housing costs and/or program          does not have access to rent
has access to rent supplements or subsidized           supplements.
housing units.

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Criterion                                Community’s Rating
Housing Support. Extent to which program          -1-: Program does not offer any housing
offers services to help participants maintain          support services.
housing, such as offering assistance with
landlord relations and neighborhood
orientation.
SERVICE PHILOSOPHY
Service choice. Extent to which program           -1-: Services are prescribed by the service
participants choose the type, sequence, and            provider with no input from the
intensity of services such as recovery, medical        participant.
and other services.
Participant-Driven Program & Services.            -1-: Program does not offer any opportunities
Extent to which the program and services are           for participant input into services at any
participant-driven.                                    level.
Contact with Participants. Extent to which        -1-: Program has no contact with participants.
program maintains regular contact with
participants.
Continuous Services. Extent to which              -1-: Participants are discharged from program
program participants are not discharged from           services if they lose housing for any
services even if they lose housing.                    reason.
Directly Offers or Brokers Services.              -1-: Program does not offer services to
Program directly offers or brokers support             participants, either directly or through
services to participants, such as recovery,            brokering.
medical and other services.
Selection of Vulnerable Populations.              -1-: Program has no method to identify and
Extent to which program focuses on chronic             select participants who are chronic
and/or episodically homeless individuals.              and/or episodically homeless.
TEAM STRUCTURE/HUMAN RESOURCES
Low Participant/Staff Ratio. Extent to            -1-: 50 or more participants per 1 FTE staff.
which program consistently maintains a low
participant/staff ratio.

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Community Advisory Board Membership
   1. Name of the Community Advisory Board: Regional Steering Committee on Homelessness (RSCH)
   2. Number of members in your CAB: 26

                                                       Community Advisory Board Membership
   Last       First                         TITLE                                           SECTOR(S)                   Role       Include
  Name        Name                      ORGANIZATION                                                                     on          on
                                                                                                                        CAB       Distributi
                                                                                                                                   on List?

Atkey        Jill       BC Non-Profit Housing Association                - Housing and social housing                Member       Yes
Bond         Abi        City of Vancouver                                - Other: municipal government               Member       Yes
Froese       Darin      BC Housing / Provincial Government               - Housing and social housing                Member       Yes
Gibson       Nora       Service Canada                                   - Other: HPS Service Canada Liaison         Ex-officio   Yes
                                                                                                                     member
Leba         Tanniar    La Boussole                                      - Non-profit                                Member       Yes
MacIntyre    David      MPA Society                                      - Housing and social housing                Member       Yes
Laitar       June       Aboriginal Housing Provider Interim Rep          - Aboriginal                                Member       Yes
Mills        Arthur     YWCA Metro Vancouver                             - Housing and social housing                Member       Yes
Moriarty     Bonnie     The Elizabeth Fry Society of Greater Vancouver   - Non-profit                                Member       Yes
Murphy       Aileen     City of Surrey                                   - Other: Municipal government               Member       Yes
O'Shannace   Karen      Lookout Emergency Aid Society                    - Non-profit                                Member       Yes
ry
Shaw         Michelle   Pacific Community Resources Society              - Youth                                     Member       Yes
Bonesky      Caroline   Family Services of Greater Vancouver             - Non-profit                                Co-chair     Yes
Stewart      Patrick    Aboriginal Homelessness Steering Committee       - Aboriginal                                Member       Yes
Sundberg     Alice      Past RSCH Co-Chair                               - Other: Pas RSCH Co-chair                  Ex-officio   Yes
                                                                                                                     member
Taylor       Nanette    Hollyburn Family Services Society                - Non-profit                                Member       Yes
White        Clifford   Metro Vancouver Aboriginal Executive Council     - Aboriginal                                Member       Yes
Wilson       Bonnie     Vancouver Coastal Health                         - Healthcare, including mental health and   Member       Yes
                                                                         addictions treatment
Woodland     David      The Salvation Army                               - Non-profit                                Member       Yes

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Community Advisory Board Membership
   Last       First                         TITLE                                            SECTOR(S)                  Role    Include
  Name        Name                      ORGANIZATION                                                                     on       on
                                                                                                                        CAB    Distributi
                                                                                                                                on List?
Bryant       Deb       United Way of the Lower Mainland                   - Non-profit                                Chair    Yes
Burnham      Darrell   Coast Foundation Society (1974) dba Coast Mental   - Healthcare, including mental health and   Member   Yes
                       Health                                             addictions treatment
Burpee       Sandy     Tri-Cities Homelessness; Housing Task Group        - Other: Community HOmelessness Table       Member   Yes
Doherty      Becky     Fraser Health Authority                            - Healthcare, including mental health and   Member   Yes
                                                                          addictions treatment
Dressler     Michael New Hope Community Services Society                  - Non-profit                                Member   Yes
Dyson        Jane     BC Coalition of People with Disabilities            - Non-profit                                Member   Yes
Ediger       Stephani Alouette Home Start Society                         - Non-profit                                Member   Yes
             e

   3. Given the requirement to allocate funding to the Housing First approach, which involves both housing and
      individual supports, are there any sectors or organizations the CAB needs to include and/or engage in the future
      to more fully represent your community? (for example, Provincial or Territorial representatives responsible for
      housing and/or mental health, landlord organizations, people with lived experience, police, corrections, health
      and health promotions (including the Health Authority), income supports, other funders, addictions treatment)

       Yes

       Please identify the sectors or organizations and describe how they will be engaged.

       All sectors are sufficiently involved. While some groups may not have a direct seat at the Constituency Table, the various
       sectors are involved in the RSCH through either an Advisory Group, one of the Constituencies, a Community Homelessness
       Table, or general membership meeting. The private / for profit sector is being engaged through an engagement strategy and a
       “business” constituency seat allocated at the decision-making table of the CT. This seat is intended to include for-profit
       organizations such as property developers, landlord associations and the region’s boards of trade. People with lived experience,
       police, and justice system representatives are engaged through sub-regional Community Homelessness Tables at a local level.
       CHT members participate in the CAB sub-committees and their voice is represented at the decision-making table.

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Planning and Reporting
Your Planning Process
  1. Stakeholder Engagement
    a. Who and how did the CAB consult in your community as you
         prepared this Community Plan? Please include information about
         the approach you took and the extent of your consultations.

         Oct-Nov RSCH; CitySpaces hosted consultations: 3 sub-regional workshops;
         4 focus groups (youth, women, seniors, Aboriginal) 2 meetings of Greater
         Vancouver Shelter Society; RSCH Funders Table; 10 1:1 interviews of the
         homeless. 75 housing; homelessness orgs participated across the region.
         Summary report; online survey sent to 600 orgs to rank priorities; strategies
         identified in consultations. 141 surveys received from organizations that
         served adults, women, families, youth, seniors and Aboriginal clients.
         Advisory group met to review; interpret results of online survey for
         alignment with HPS priorities; activities. Sub-group found alignment with all
         HPS eligible activities in priorities identified during consultations; weighted
         them “high” “med” or “low” based on survey results; immediate need. RSCH
         Funders Table reviewed HF funding framework, consultation results, analysis
         of member funding priorities; gaps: recommended general allocations for
         each priority based on anticipated funding gaps. Feedback reviewed by
         Finance; Audit Advisory Group to finalize Investment Strategy incorporating
         all consultation feedback, regional readiness assessment using template
         provided here. This was forwarded to the original advisory group for review;
         recommended to RSCH Constituency Table mtg of Feb 13/14 which
         recommended the Plan on behalf of the RSCH to Service Canada.

   b.    How is the CAB working with the Aboriginal sector and/or local
         Aboriginal CAB to identify and implement Aboriginal homelessness
         priorities?

         In support of the RSCH’s document, Moments Of Confluence: Partnering
         with the Aboriginal Community to Address Homelessness in Metro
         Vancouver, the Aboriginal Homelessness Steering Committee (AHSC)
         supports the establishment of a bi-lateral Working Group to be comprised
         equally of members of the RSCH and the AHSC with secretariat services from
         Metro Vancouver Secretariat. The purpose of the Working Group is to
         establish the Aboriginal Engagement Strategy for the RSCH.

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2. Other Related Strategies and Programs
     a. In this section, you will identify and describe the federal, provincial,
         territorial, or local strategies, programs (other than HPS) which
         fund activities in your community that you will access to support
         your Housing First and other homelessness effort.

           How many have you identified? 20

Name of federal, provincial or territorial or local       Focus of strategy or
strategies and programs                                   program

Provincial Housing Strategy (Housing Matters BC), In      -   Social housing
2014, the Province updated the 2006 Housing Matters       -   Rent supplements
BC, the Provincial Housing Strategy. Within the context   -   Mental health
of Housing Matters BC - homelessness was identified as    -   Addictions
one of the key priority areas.                            -   Healthcare

Homeless Outreach Program (Province)                      -   Social housing
                                                          -   Rent supplements
                                                          -   Mental health
                                                          -   Addictions
                                                          -   Income supports
                                                          -   Social integration

Fraser Health Mental Health 5 Year Housing Plan for       - Mental health
leadership, recommendations, planning, development,       - Healthcare
implementation; evaluation of Mental Health Housing       - Assertive Community
Services                                                  Treatment (ACT) team

Shelter Net BC/Shelter Planning Group 2006 Strategy       - Social housing
w/HF approach to ending homelessness while meeting
urgent shelter needs for sub-populations and sub-
regions
Fraser Health Mental Health and Addiction Services        - Mental health
Strategic Action Plan:Services for Homeless/ at Risk of   - Addictions
Homeless w/HF approach: outreach, supportive hsng         - Healthcare
options, mental health/addiction; prevent services,       - Assertive Community
public awareness w/Govt; Cmty Services                    Treatment (ACT) team

Fraser; Vancouver Coastal Health ACT and ICM teams in     - Mental health
Surrey, New Westminster, Tri Cities w/40 housing          - Addictions
subsidies attached; teams will be increased in            - Healthcare
Vancouver; Fraser Health Regions                          - Assertive Community
                                                          Treatment (ACT) team

TIP; TIPPY housing supports to young adults; parents;     - Social housing

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assessments to determine supports goal plans; housing      - Rent supplements
search, moving, furniture, and landlord/tenancy conflict   - Income supports
resolution, supports; 1:1 for life skills; peer support    - Social integration

Vanc Coastal Health Innercity Youth Mental Health: ~       - Mental health
700 street youth; partner w/shelters; hsng; manage;        - Addictions
support YMH Hsng group; patient-centre care, facilitate    - Healthcare
groups; connect to services                                - Assertive Community
                                                           Treatment (ACT) team

Street to Home Foundation, 10 Yr Cmty Action Plan for      - Mental health
implementing a Housing First approach. Streets to home     - Addictions
raised $26.5 million in two years to complete 1,100+       - Healthcare
supportive housing units for homeless adults, youth and    - Assertive Community
women in Vancouver                                         Treatment (ACT) team

GVRD Regional Affordable Housing Strategy and              - Social housing
Municipal Housing Action Plans                             - Rent supplements

Community Homelessness Tables GVRD municipalities:         - Social integration
connecting service providers, agencies, business,
politicians and citizens for collaborative regional
responses; research, coordinate actions; public edu;
region-wide solutions; HAW; RSCH; CAB reps
Community Homelessness Tables GVRD municipalities:         - Social integration
connecting service providers, agencies, business,
politicians and citizens for collaborative regional
responses; research, coordinate actions; public edu;
region-wide solutions; HAW; RSCH; CAB reps
Aboriginal Homeless Outreach (Province). In 2007 the       -   Social housing
Province expanded the Homeless Outreach Assistance to      -   Rent supplements
include an Aboriginal component which would target the     -   Mental health
specific needs of homeless and at risk Aboriginal people   -   Addictions
                                                           -   Income supports
                                                           -   Social integration

Women’s Transition Housing;Supports Prov BC Housing        -   Social housing
provide funding for Transition, Safe; 2nd stage housing,   -   Income supports
for women with dependent children or not, experienced      -   Education
or at risk of experiencing violence; providing support     -   Social integration

Supportive Housing Registration: single point access to    -   Social housing
supportive housing funded through BC Housing               -   Rent supplements
facilitates transition from homelessness to supportive     -   Mental health
housing by allowing applicants; agencies to submit 1       -   Addictions
appl; not register w/many providers                        -   Healthcare

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Provincial Homelessness Initiative –– Single Room                - Social housing
Occupancy Units (Province): BC Prov SRO purchase;                - Rent supplements
reno existing units to prevent housing stock loss.
Approx 26 properties, 1,473 units purchased; majority
located in Vancouver
Homeless Rent Supplement (Province): BC Prov Rent                - Rent supplements
Supplement to support 750 new homeless rent
supplement units; provides $120 per month to be used
in combination with other assistance
Provincial Homelessness Initiative –– Local Government           -   Social housing
Partnerships (MOU): BC Prov; Local Govt MOU for land             -   Rent supplements
for supportive housing; to-date, Maple Ridge, Surrey;            -   Mental health
Vancouver participating                                          -   Addictions

BC Prov Emergency Shelter Program to increase # of               - Social housing
permanent year round beds; includes funds for some
24/7 shelters
BC Prov Extreme Weather Response prgrm funds time-               - Social housing
limited, temporary shelter beds needed during extreme
weather conditions from approximately Nov-Mar

      b.       Does your Province or Territory have a plan or strategic direction to
               address homelessness, poverty, housing, or another related issue?
               Yes

               How does your HPS Community Plan complement Provincial or
               Territorial direction in this area?
               Partially aligns

               Please explain.
               Provincial direction and programs include a significant homelessness
               prevention rent supplement program with supports, new supportive housing
               (Housing First) units and other related homelessness services. HPS
               Emergency Housing funds and other community services will enhance the
               Provincial programs, which will help to ensure long term sustainability. CAB
               and community can take advantage of provincial goals and directions by
               building on provincial programs and HPS funding opportunities. In 2014, the
               Province updated Housing Matters BC, the Provincial Housing Strategy. It
               largely brought forward priorities from the 2006 strategy. Within the context
               of the Housing Matters BC - homelessness was identified as one of the key
               priority areas and Housing First a solution implemented through the strategy.
               The BC Housing Matters Strategy has been updated. Provincial direction and
               programs include a significant homelessness prevention rent supplement

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program with supports, new supportive housing (Housing First) units and
               other related homelessness services. HPS Emergency Housing funds and
               other community services will enhance the Provincial programs, which will
               help to ensure long term sustainability. CAB and community can take
               advantage of provincial goals and directions by building on provincial
               programs and HPS funding opportunities.

      c.       The Housing First approach requires access to a range of client
               supports. How will you engage (or how are you engaging)
               provincial or territorial programs to facilitate access to
               provincial/territorial services for Housing First clients?
               To the degree possible, HPS Emergency Housing funds and complementary
               services will build on the provincial homelessness programs and initiatives.
               Opportunities for alignment will be identified through quarterly meetings and
               ongoing communications. Prior to Calls for Proposals BC Housing will meet
               with the CE, CAB and Service Canada to identify ways and means to optimize
               community access to provincial and federal funding opportunities, and
               prevent duplication.

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3. Community Contribution
As part of the eligibility for HPS Designated Community funding, each community must be able to demonstrate that it
has mobilized funding partners to contribute to its homelessness efforts.

    • Your community must show that it can identify $1 contributing to your homelessness efforts from other sources
      for every dollar in your Designated Community allocation.

               o The community contribution can include funding from any partner other than HPS such as: governments
                 (Federal, Provincial/Territorial or Municipal/Regional); public institutions, such as hospitals, schools or
                 universities; aboriginal organizations; private sector organizations; and not-for-profit/charitable sector
                 organizations, such as foundations or the United Way.

               o If an organization is contributing (financial or in-kind) to more than one activity, you may combine all the
                 amounts received and enter the information once.

    • The Community Entity (CE) will be required to report annually on the actual amount received.

You will be asked to provide this information during the annual update. At this time, we need information about your
community contribution for 2014-2015.

       a.      How many funders have you identified? 10

Name of Funder          Type of Funder       Contact Information                              Financial        Non-Financial      Total
                                                                                              Contribution     Contribution       Contribution

                                             Contact    (E-mail or Phone Number)              (dollars)        (Estimate in       (Dollars)
                                             Person                                                            Dollars)

BC Housing              Province/Territory   Loris      ldennis@bchousing.org                     30,000,000                  0      30,000,000
                                             Dennis
StreetoHome             Foundation           Rob        robt@streetohome.org                      26,500,000                  0      26,500,000
Foundation                                   Turnbull
Vancouver               Foundation           Mark       mark.gifford@vancouverfoundation.ca        7,500,000                  0       7,500,000
Foundation                                   Gifford

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Vancity              Foundation         Vera        vera_lefranc@vancity.com                   4,000,000                 0       4,000,000
Community                               LeFranc
Foundation
Surrey               Foundation         Vera        vera_lefranc@vancity.com                   2,200,000                 0       2,200,000
Homelessness                            LeFranc
and Housing
Society
Vancouver            Other: Health      Bonnie      bonne.wilson2@vch.ca                       8,250,000                 0       8,250,000
Coastal Health       Authority          Wilson
United Way of the    Not for            Deb         debb@uwlm.ca                                 250,000                 0         250,000
Lower Mainland       profit/Charity     Bryant
City of Vancouver    Municipality       Brenda      tiggy.hall@vancouver.ca                       75,000          500,000          575,000
                                        Prosken
Fraser Health        Other: Health      Becky       becky.doherty@fraserhealth.ca                      0                 0
                     Authority          Doherty
City of Surrey       Municipality       Aileen      amurphy@surrey.ca                                  0                 0
                                        Murphy
Total Community Contribution                                                                                                   $79,275,000
(dollars)
HPS Designated Communities Funding Stream allocation                                                                            $8,221,829
(dollars)

Reporting
The Community Advisory Board is expected to report to its funder (Employment and Social Development Canada), its stakeholders and
the broader community on what it is doing and the progress the community is making in reducing homelessness.

The HPS was renewed with a commitment to using a Housing First approach and demonstrate reductions in homelessness. The
collection of data and results will be critical to this change. As part of your community planning process, you will set priorities and
select activities. Projects should lead to results that contribute to reductions in homelessness. The HPS has identified specific results
that it will be collecting through Results Reporting, but the CAB and CE should also be working together to identify other results they
would like to gather.

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Your Priorities
   Priorities            The percentage of your                          Activities Selected                 Targets for 2014-2015
                     HPS Designated Community (DC)                                                  Where a target is set at 0 it could be
                                allocation                                                          because:
                 that will be invested in this priority in:                                             (1) The community will not be
                 2014     2015     2016     2017      2018                                                  implementing the activities in
                   -        -        -        -         -                                                   2014-2015.
                 2015     2016     2017     2018      2019                                              (2) The activities will lead to
                                                                                                            outcomes different from the ones
                                                                                                            identified in the targets.
To reduce        40%     68 %     68 %     68 %     68 %       % of HF Funds by activity selected   • Number of individuals that will be
homelessness     DC      DC       DC       DC       DC           (Related to 2014-2015 only)          placed in housing through an HF
through a                                                                                             intervention:
Housing First                                                 ● 13%: HF Readiness ‡                   93
(HF)                                                          ● 23%: Client Intake & Assessment
                                                                                                    • Number of days for HF clients to
approach*                                                            §
                                                                                                      move into permanent housing after
                                                              ● 20%: Connecting to and
                                                                                                      intake:
                                                                    Maintaining Permanent
                                                                                                      365
                                                                    Housing **
                                                              ● 32%: Accessing Services through     • Percentage of HF clients who will
                                                                    case management ††                successfully exit the program to a
                                                              ● 12%: Data, Tracking & Monitoring      positive housing situation:
                                                                     ‡‡
                                                                                                      0

To improve       30%     10%      9% DC    10%      7% DC     Housing Placement (outside of         The HPS has not asked for targets
the self-        DC      DC                DC                 Housing First)                          related to this activity.
sufficiency of
homeless                                                      Connecting clients to income          57 people will increase their income
individuals                                                   supports                              or income stability.
and families
and those at                                                  Pre-employment suport and bridging    57 people will increase their
imminent risk                                                 to the labour market                    employment stability or will start
of                                                                                                    part-time or full-time
homelessness                                                                                          employment.
through                                                                                             57 people will start a job training
individualized                                                                                      program.

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Priorities            The percentage of your                       Activities Selected                     Targets for 2014-2015
                     HPS Designated Community (DC)                                                    Where a target is set at 0 it could be
                                allocation                                                            because:
                 that will be invested in this priority in:                                              (1) The community will not be
                 2014     2015     2016     2017      2018                                                   implementing the activities in
                   -        -        -        -         -                                                    2014-2015.
                 2015     2016     2017     2018      2019                                               (2) The activities will lead to
                                                                                                             outcomes different from the ones
                                                                                                             identified in the targets.
services †                                                    Life skills development (e.g.           The HPS has not asked for targets
                                                              budgeting, cooking)                     related to this activity.

                                                              Supports to improve client's social     The HPS has not asked for targets
                                                              integration                             related to this activity.

                                                              Culturally relevant responses to help   The HPS has not asked for targets
                                                              Aboriginal clients                      related to this activity.

                                                              Connecting clients to education and     57 people will start part-time or full-
                                                              supporting success                      time education.

                                                              Liaise and refer to appropriate         57 people will remain housed at
                                                              resources                               three months after receiving a
                                                                                                      housing loss prevention
                                                                                                      intervention.

                                                              Housing loss prevention (only for       The HPS has not asked for targets
                                                              individuals and families at imminent    related to this activity.
                                                              risk of homelessness)

                                                              Basic or urgent needs services          The HPS has not asked for targets
                                                                                                      related to this activity.
To preserve or   25 %    20 %     20 %     20 %     20 %      Transitional housing facilities         22 new transitional housing units
increase the     DC      DC       DC       DC       DC                                                will be added to a new or existing
capacity of                                                                                           housing unit.

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Priorities             The percentage of your                       Activities Selected             Targets for 2014-2015
                      HPS Designated Community (DC)                                            Where a target is set at 0 it could be
                                 allocation                                                    because:
                  that will be invested in this priority in:                                      (1) The community will not be
                  2014     2015     2016     2017      2018                                           implementing the activities in
                    -        -        -        -         -                                            2014-2015.
                  2015     2016     2017     2018      2019                                       (2) The activities will lead to
                                                                                                      outcomes different from the ones
                                                                                                      identified in the targets.
facilities used                                                Supportive housing facilities   24 new permanent support housing
to address the                                                                                 units will be added to a new or
needs of                                                                                       existing housing unit.
people who
are homeless                                                   Emergency shelter facilities    10 new emergency shelter beds will
or at                                                                                          be added to an existing emerency
imminent risk                                                                                  shelter.
of
                                                               Non-residential facilities      The HPS has not asked for targets
homelessness.
                                                                                               related to this activity.

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Priorities           The percentage of your                       Activities Selected                       Targets for 2014-2015
                    HPS Designated Community (DC)                                                      Where a target is set at 0 it could be
                               allocation                                                              because:
                that will be invested in this priority in:                                                (1) The community will not be
                2014     2015     2016     2017      2018                                                     implementing the activities in
                  -        -        -        -         -                                                      2014-2015.
                2015     2016     2017     2018      2019                                                 (2) The activities will lead to
                                                                                                              outcomes different from the ones
                                                                                                              identified in the targets.
To ensure       3% DC   1% DC    1% DC    1% DC    4% DC     - Determining a model in support of       The HPS has not asked for targets
coordination                                                 a broader systematic approach to          related to these activities.
of resources                                                 addressing homelessness
and                                                          - Identifying, integrating and
leveraging                                                   improving services (including staff
                                                             training on activities and functions in
                                                             support of a systems approach to
                                                             homelessness)
                                                             - Partnership and development in
                                                             support of systems approach to
                                                             homelessness
                                                             - Working with the housing sector to
                                                             identify opportunities for and
                                                             barriers to permanent housing (e.g.
                                                             establishing landlord relationships,
                                                             mapping of current available assets)
                                                             in support of a broader systematic
                                                             approach to addressing
                                                             homelessness
                                                             - Consultation, coordination,
                                                             planning, and assessment (e.g.
                                                             community planning)

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Priorities           The percentage of your                       Activities Selected                    Targets for 2014-2015
                     HPS Designated Community (DC)                                                   Where a target is set at 0 it could be
                                allocation                                                           because:
                 that will be invested in this priority in:                                             (1) The community will not be
                 2014     2015     2016     2017      2018                                                  implementing the activities in
                   -        -        -        -         -                                                   2014-2015.
                 2015     2016     2017     2018      2019                                              (2) The activities will lead to
                                                                                                            outcomes different from the ones
                                                                                                            identified in the targets.
To improve       2% DC   1% DC    2% DC    1% DC    1% DC     - Identifying the size and make-up     The HPS has not asked for targets
data                                                          of the entire homeless population      related to these activities.
collection and                                                - Tracking non-Housing First clients
use                                                           - Point-in-time counts
                                                              - Community indicators (beyond the
                                                              requirements for HPS)
                                                              - Information collection and sharing
                                                              (including implementing and using
                                                              HIFIS)

Notes:
*
    The Housing First model includes both housing and access to supports primarily for chronically and episodically
    homeless individuals. The services provided are offered through an integrated approach and are interdependent.
    Generally, the approach will be to ensure that Housing First clients have access to all the existing services required.
‡
    Housing First readiness activities include:
    • Determining the Housing First model (e.g. consultation, coordination, planning, and assessment)
    • Identifying, integrating and improving services (including staff training on Housing First activities and functions)
    • Partnership development in support of a Housing First approach
    • Working with the housing sector to identify opportunities for and barriers to permanent housing (e.g.
    establishing landlord relationships, mapping of
       current available assets)
§
    Client intake and assessment activities include:
    • Coordinated intake management (where feasible)
    • Client identification, intake and assessment, focusing on the chronically and episodically homeless populations.

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**
     Connecting to and maintaining permanent housing require communities to establish housing teams that implement
     the following activities:
     • Facilitate access to housing, which could include providing emergency housing funding to bridge clients to
     provincial/territorial system
     • Set-up apartments (insurance, damage deposit, first and last months’ rent, basic groceries and supplies at move-
     in, etc.)
     • Furnish apartments for HF clients (furniture, dishes, etc.)
     • Repair damages caused by HF clients
     • Provide Landlord-tenant services
     • Re-housing (if required)
††
     Accessing services through case management include the following activities:
     • Coordination of a case management team
     • Peer Support
     • Working with clients to set goals
     • Identifying a strategy for reaching the goals
     • Connecting clients to services needed to reach the client’s goal
     • Monitoring progress
     • Support services to improve the self-sufficiency of chronically and episodically homeless individuals and families
     in the Housing First program through individualized services, including: connecting clients to income supports; pre-
     employment support, and bridging to the labour market; life skills development (e.g. budgeting, cooking); supports
     to improve clients’ social integration; and culturally relevant responses to help Aboriginal clients; and connecting
     clients to education and supporting success
‡‡
     Data, tracking, and monitoring activities include:
     • Identifying the size and make-up of the chronically and episodically homeless population by accessing shelter
     data
     • Tracking HF Clients
†
     These services are offered primarily to individuals who are homeless or imminently at risk that are not part of the
     Housing First program.

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Results
With renewal, the HPS is increasing the focus on achieving results. All projects are expected to contribute to reducing
or preventing homelessness and CABs and CEs should be working together to determine how they will measure project
success. The HPS has identified a number of indicators it will be using to measure the success of the HPS at reducing
and preventing homelessness.

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Description of your Priorities
Housing First (HF) Priority
Rationale
      Why is this a priority for your community? If the priority was identified
      in another related plan or planning process, please identify it.

        To reduce homelessness, the community identified a need to provide permanent
        housing for the chronically homeless population. In 2011, the Metro Vancouver
        Homeless Count identified 222 individuals who were homeless for 6-12 months
        on the night of the count. In 2012, BC Housing counted 417 individuals that
        were homeless for 180 cumulative days in their permanent shelters. Preliminary
        data from the 2014 Homeless Count indicate that numbers have increased
        overall by 5% however it is not known at this time whether this affects the trend
        of chronic or episodic homelessness.

        During regional consultations, service providers identified Housing First as one of
        the preferred approaches to addressing homelessness among the chronically and
        episodically homeless populations, as well as among the homeless population in
        general.

        The results of the “Lets Talk Ending Homelessness” consultation survey showed
        that the community ranked “Provide more housing in the region to persons who
        are homeless or at-risk of homelessness through a combination of purpose built,
        dedicated buildings and scattered site units.”, most important out of six options
        on Housing Strategies. “Establish partnerships between housing providers,
        government agencies, businesses and developers to increase the number of
        subsidized units in the region.” was ranked 5th. From a list of capacity building
        strategies, “collaboration between local and regional government agencies,
        housing and shelter providers, and health practitioners to increase the collective
        capacity to provide services, build consensus on new initiatives, and enhance
        support across communities.”, “Encourage integration of services by
        coordinating funding providers, increasing access to funding, creating
        consistent criteria, and removing competitive nature of funding applications.”
        and “Provide professional development and specialized training for staff working
        with people who are homeless or at-risk of homelessness.” were ranked 1st, 2nd
        and 6th respectively. The RSCH Funders Table identified this priority as a
        funding gap among the regional funders of homelessness services and facilities,
        and recommended that some funds be allocated to this priority.

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What other resources can you leverage to contribute to your HF efforts?

    • HF Readiness
      The Transition Year will be used to invest in exploring readiness resources that
      HPS can leverage.

    • Client Intake & Assessment
      Intake; assessment protocols of the housing and health authorities will be
      explored for region-wide application in HPS-funded facilities as part of the
      Transition Year Housing First Readiness investment.

    • Connecting to and Maintaining Permanent Housing
      The province aims to construct 1600 units of supportive housing. Implications
      for HPS –funded Housing First clients to be explored during Transition Year

    • Accessing Services
      The health authorities operate Intensive Case Management and Assertive
      Community Treatment teams and will be consulted with on the best approach to
      leveraging this resource for HPS Housing First investments.

    • Data, Tracking & Monitoring
      Service providers are collecting data on clients and outcomes. HIFIS is being
      explored as an option to track and monitor Housing First clients. This will be
      finalized during the Transition Year.

Description of the Housing First (HF) Approach
      Please describe your Housing First approach, identify what percentage
      of your allocation will be used towards furnishing and repairing
      housing for HF purposes and provide a timeline for HF implementation.

        The Housing First approach for Metro Vancouver will be developed during the
        transitional year through investments in Housing First Readiness activities. The
        following presents the definition taken to analyze regional resources and
        infrastructure to inform the year 1 priorities and investment strategy:

        There will be no requirement for people who are homeless to become ‘housing
        ready’ before getting permanent housing. They do not need to move through the
        continuum of shelters and transitional housing before being eligible for
        permanent housing, and they don’t need to be engaged in mental health or
        addictions treatment programs prior to being housed. Housing First is based on
        the idea that issues that may have contributed to a person’s homelessness, such
        as a lack of employment, addiction, poor mental or physical health, can be best
        addressed once a person has stable housing.

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The model in the region includes a variety of approaches. It includes scattered
        site, dedicated buildings and convertible leases as described in the “Let’s Talk
        Ending Homelessness” consultations. Our scattered site approach, also referred
        to as the rent supplement approach, is to help participants access a self-
        contained apartment in a private rental building or secondary suite in someone’s
        home and receive a rent subsidy as well as support services.

        In our region, rent subsidies may be provided on a short or long-term basis,
        depending on the particular program. Another approach in our region is for
        participants to be offered housing in dedicated buildings (usually non-profit)
        where all the units are dedicated to a particular target population. This approach
        is also known as congregate housing – particularly if tenants share some of the
        common spaces or facilities.

        A third approach in our region is where units are originally leased to an agency
        that offers the unit to a program participant. After a certain period of time (e.g.
        the participant has successfully completed a program or time-limited case
        management), the participant may assume responsibility for the lease and
        become a ‘permanent’ tenant. This approach, which may be known as a
        convertible lease, enables participants to maintain their housing and avoid the
        disruption of being required to move at the end of a program.

        The CAB recognizes that support services are critical to the success of a Housing
        First approach, and that services may vary in intensity when a person is housed
        to ensure a successful tenancy and promote economic and social well-being.
        Services may be short-term (e.g. up to 12 months) to help participants stabilize
        in their housing and access community-based resources, or long-term. Longer-
        term approaches may include Assertive Community Treatment (ACT) – a model
        of case management where a multi-disciplinary team of professionals provides
        services to clients on an outreach basis, or Intensive Case Management (ICM) –
        where a single case manager delivers services and coordinates access to
        available services in the community.

        Generally, clients may move through the Housing First system as follows:

        -      Referral / outreach;
        -      Permanent housing;
        -      support services;
        -      independence

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This flow will be enabled through coordinated access to housing, common intake
        and prioritization processes; protocols, centralized case management system,
        centralized registry of available units, standards of care, monitoring and
        reporting. Housing first is one of many solutions. Aboriginal communities,
        women, children, youth and other priority populations require dedicated
        approaches that meet their unique needs.

Target Group(s)
      Please describe in more detail the group(s) this priority will address.
        •      Chronically homeless individuals
        •      Episodically homeless individuals

Individualized Services priorities
Rationale
      Why is this a priority for your community? If the priority was identified
      in another related plan or planning process, please identify it.

        The results of the “Lets Talk Ending Homelessness” consultation survey showed
        that the community ranked from among the 7 prevention and support strategies,
        “Improve the situation of people who are homeless and at-risk of homelessness
        by making financial assistance and subsidy programs accessible and adequate”
        most important, with the second highest ranked strategy being “Increase,
        enhance and update outreach and support services to become more flexible,
        responsive and inclusive in their approach” out of seven options. Provide a
        range of support services throughout the region that are specific to Aboriginal
        communities and at-risk populations, such as services specific to at-risk youth,
        seniors, women, families, and persons with mental health or addiction issues,
        was ranked third, “Increase access to education and employment opportunities
        for at-risk groups to improve their financial situation and prospects for personal
        growth” ranked fourth, Foster community building and a sense of belonging by
        creating social networks and connections for clients” was ranked 5th, “Improve
        discharge planning and support for individuals leaving hospitals, treatment
        centres, and prisons” ranked 6th, and “Improve access to food programs and
        nutritious meals for individuals who are homeless or at-risk of homelessness,
        living in shelters and living in supportive housing” ranked 7th.

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Target Group(s) within the homeless and at imminent risk of homelessness
populations
      Please describe in more detail the group(s) this priority will address.

        -      Families and children                   -   Men
        -      Youth                                   -   Women
        -      Seniors                                 -   People with a mental health
        -      Aboriginal people                           issue
        -      Immigrants and refugees                 -   People with disabilities (other
        -      Veterans                                    than mental health)
        -      Official languages minority             -   People with addictions
               communities

Facilities priorities
Rationale
      Why is this a priority for your community? If the priority was identified
      in another related plan or planning process, please identify it.

        The results of the “Lets Talk Ending Homelessness” consultation survey showed
        that the community ranked “Provide more housing in the region to persons who
        are homeless or at-risk of homelessness through a combination of purpose built,
        dedicated buildings and scattered site units.”, most important out of six options
        on Housing Strategies. Provide a range of support services throughout the
        region that are specific to Aboriginal communities and at-risk populations, such
        as services specific to at-risk youth, seniors, women, families, and persons with
        mental health or addiction issues, was ranked second as a Housing strategy.
        “Prevent the loss of units and improve the quality of existing low income
        housing stock (e.g. upgrading SROs and renovating existing buildings)” was
        ranked third, and “Continue to provide different types of shelters and safe
        houses as part of the housing spectrum, and focus on enhancing shelter safety,
        expanding operations to provide more onsite support and case planning, and
        strategically develop shelters in underserved communities.”, was ranked 4th.

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Target Group(s) within the homeless and at imminent risk of homelessness
populations
      Please describe in more detail the group(s) this priority will address.

        -      Families and children                    -   Men
        -      Youth                                    -   Women
        -      Seniors                                  -   People with a mental health
        -      Aboriginal people                            issue
        -      Immigrants and refugees                  -   People with disabilities (other
        -      Veterans                                     than mental health)
        -      Official languages minority              -   People with addictions
               communities

Coordination of Resources and Leveraging Priority
Rationale
      Why is this a priority for your community? If the priority was identified
      in another related plan or planning process, please identify it.

        From among nine capacity building strategies, the results of the “Lets Talk
        Ending Homelessness” consultation survey showed that the community ranked
        “Facilitate collaboration between local and regional government agencies,
        housing and shelter providers, and health practitioners to increase the collective
        capacity to provide services, build consensus on new initiatives, and enhance
        support across communities” as most important. “Provide professional
        development and specialized training for staff working with people who are
        homeless or at-risk of homelessness” was ranked 6th, and “Develop consultation
        and planning processes that are meaningful and inclusive” was ranked 8th. The
        members of the Funders Table advised that this priority be allocated some
        funding. While different organizations may be engaged in this activity, few
        related activities are implemented at a regional level, other than that of the CAB
        and CE.

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Data Collection and Use Priority
Rationale
      Why is this a priority for your community? If the priority was identified
      in another related plan or planning process, please identify it.

        The results of the “Lets Talk Ending Homelessness” consultation survey showed
        that the community ranked “Support opportunities for housing and homelessness
        research and make data and information accessible to the sector” lowest out of
        nine options. Members of the Funders Table recommended that this priority be
        allocated some funding. It was identified as a gap in the regional Housing First
        system, and was not anticipated to be funded by the members of the Funders
        Table during the coming program period. This priority is considered a funding
        gap as no other regional funders of homeless services and facilities indicate that
        this priority will be funded at the regional level during the coming period. The
        CAB determined that funds should be allocated each year in anticipation that it
        will be an ongoing need.The region conducts a triennial point in time count of
        the street and sheltered homeless population, and would require support from
        HPS to implement the next count in 2017. At a project level, investment in this
        activity will be important for tracking outcomes of non-Housing First clients for
        community – defined indicators and targets.

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