NSW AGEING STRATEGY 2016-2020 - Year Two Action Plan - Ideas
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NSW AGEING STRATEGY 2016–2020 Year Two Action Plan
Contents
About the Action Plan
Priority 1: Health and wellbeing 4
Priority 2: Working and retiring 8
Priority 3: Housing choices 11
Priority 4: Getting around 13
Priority 5: Inclusive communities 15
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 2
About the Action Plan
The NSW Ageing Strategy 2016 – 2020 is the NSW Government’s commitment to respond to the
opportunities and challenges of our ageing population. Our vision is for people in NSW to experience
the benefits of living longer and enjoy opportunities to participate in, contribute to and be included in
their communities.
The Year Two Action Plan describes initiatives to be undertaken in the second year of the Strategy. It
also identifies existing programs that seek to positively influence outcomes for older people.
Supporting implementation
As for year one, the Year Two Action Plan includes learning activities to support implementation. These
include creating opportunities to listen to older people about their priorities, research into older people’s
concerns and funding peak bodies to be able to dig deeper than governments can.
Continuing consultation
The NSW Government will continue to fund four key ageing advocacy organisations: the Council on the
Ageing NSW, the Seniors Rights Service, the Combined Pensioners and Superannuants Association
and the Older Women’s Network. These organisations are an important voice for older people, as well
as providing information through newsletters, their online presence, and in person. They work across
the priority areas of the Strategy to develop and inform responses to the challenges and opportunities
of an ageing population.
The Department of Family and Community Services (FACS) will also develop and implement a
communication and engagement strategy which reflects the commitment to work in partnership with
non-government and government partners, and to capitalise on existing resources and opportunities.
Ongoing research on ageing
The 45 and Up study is Australia’s largest cohort study into the healthy ageing of 267,000 men and
women aged 45 and over (approximately 10% of the NSW population) who are resident in New South
Wales. Led by the Sax Institute, FACS has been a study partner since 2007. This open source resource
is available to researchers and policy agencies and collects longitudinal data focussing on factors that
influence healthy ageing in the population.
FACS will continue to conduct its annual survey of older people which will support the evaluation and
monitoring of the Strategy, and inform future planning.
Governance and reporting
The Ageing Strategy is governed by an Interdepartmental Committee, who are responsible for
overseeing the implementation of the Strategy, and for compiling an annual progress report for the
Minister for Ageing. The Interdepartmental Committee also oversees the implementation of the
Evaluation and Monitoring Plan developed in 2017. The evaluation and monitoring of the Ageing
Strategy will support the refinement of Ageing Strategy initiatives and inform future decision making by
the NSW Government.
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 3
Priority area one – Health and wellbeing
Objective:
Older people in NSW are encouraged to live active
and healthy lives through improved physical and
mental wellbeing.
Key Activities 2017-2018
Health and wellbeing Lead
STAYING PHYSICALLY ACTIVE AND HEALTHY
1.1 Cooking for One or Two – a nutrition and healthy eating program for older Department
people of Family
■■ Deliver Cooking for One or Two, in partnership with the private and not-for- and
profit sector, to a wider audience. This program, developed by the Community
Commonwealth Department of Veteran Affairs, supports older people to Services
prepare healthy, cost-effective meals.
Target: 300 people participate in the Cooking for One or Two program
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 4
Health and wellbeing Lead
1.2 Healthy Eating Active Living strategy NSW Health
■■ Make Healthy Normal initiative – deliver this media campaign and website
initiative, which encourages people to use the Make Healthy Normal website.
Target: Increase recognition of the Make Healthy Normal campaign to 50% in
men aged 35-54 years
■■ Get Healthy Information and Coaching Service – provide this free, state-
wide telephone-based health coaching service, which aims to support
people to make sustained improvements in their eating choices, physical
activity and weight management. Over 40% of people using the service are
aged 50 years and over.
Target: 45% of participants in ‘Get Healthy’ coaching service to be aged 50+
■■ Get Healthy at Work program – NSW Health, in partnership with SafeWork
NSW and iCare, will continue to provide this free program to all workplaces in
NSW.
Target: 18,000 new ‘brief health checks’
Target: Register 754 new businesses
■■ NSW Aboriginal Knockout Health Challenge – deliver this community-led
healthy lifestyle and weight loss challenge to improve lifestyle and reduce the
risk of chronic disease in Aboriginal communities in NSW. This primary
prevention program targets physical activity, healthy eating, obesity and
weight-related issues. In 2015 and 2016, 19 per cent of participants were
over the age of 50 years.
Target: 25% of participants in ‘Aboriginal Knockout’ to be aged 50+
■■ Active and Healthy website – support the online directory of community-
based physical activity programs and falls prevention programs. The site also
includes a range of falls prevention resources. The website is used by older
people, exercise providers and healthcare professionals.
Target: More than 35,000 unique visitors to the Active and Healthy Website
■■ Stepping On program – deliver a state-wide community-based falls
prevention program for people aged 65 years and over, providing skills and
confidence-building exercises to assist in preventing falls and keeping active.
Target: Deliver Stepping On to 3,700 participants
■■ Staying Active Project – support the Aquatic Recreation Institute (ARI) to
conduct the Staying Active project. The project aims to increase physical
activity by adults over the age of 50 years through a sustainable, accessible
program of water and land-based exercise classes in ARI facilities. Activities
will focus on strength, power, balance and mobility as well as cardiovascular
fitness. Social activities will promote networking.
Target: Add 23 new sites for ‘Staying Active’
Target: Achieve 60,000 visits to Staying Active groups
1.3 Getting Active plan Department
■■ Launch accessible sports and modified programs in partnership with the of Family
private sector, sporting organisations, and with other government agencies, and
which will build from lessons learnt during the Getting Active pilot program. Community
Target: Deliver modified sports programs through 50 sporting clubs across NSW Services
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 5
Health and wellbeing Lead
SUPPORTING HEALTH SERVICES TO RESPOND
1.4 NSW Integrated Care Strategy NSW Health
■■ Invest in new models of integrated care, which will see innovative locally-led
integrated care initiatives implemented across the state, particularly focused
on people with complex and long-term conditions, including frail and elderly
people, those with chronic disease, disability, and who are at the end of life.
Target: 100% of participants in the Chronic Disease Management Program
(mostly older people) assessed for enrolment in the Integrated Care program
1.5 Planning future health services (infrastructure) NSW Health
■■ Incorporate population demand and ageing data into the planning for new
and existing infrastructure health works, giving specific focus on the 37 per
cent increase in the proportion of people in NSW aged over 65 years of age
between 2014 and 2021.
Target: Invest $1.7 billion in health infrastructure; commence work on projects at
15 locations, plan for future works at five locations and plan for a capital works
program to support mental health reform
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 6
Health and wellbeing Lead
1.6 Enhancing community-based mental health care for older people with NSW Health
mental illness
■■ Expand specialist community older people’s mental health teams, under the
2017/18 mental health reform enhancements (new funding of $2.374 million
per annum from 2017/18, building on $5 million per annum from 2016/17).
This will deliver improved access to mental health services for older people
with mental illness.
■■ Continue to redesign services in community older people’s mental health
services, in line with the new good practice model of care (released January
2017) and NSW Older Peoples Mental Health Service Plan 2017-2027 (under
development).
■■ Expand and further develop mental health residential aged care partnership
services, under the Pathways to Community Living Initiative. This will increase
appropriate community-based residential care options for older people with
severe and enduring mental illness, including long-stay inpatients.
■■ In partnership with community-managed organisations, improve the access
to and delivery of health and psychosocial supports to older people with
mental illness living in the community, under the Community Living Supports
Initiative.
■■ Complete Mental Health First Aid training for Older People with relevant
stakeholders
■■ Adopt and implement Living Well in Later Life: A Case for Change and
Statement of Principles, developed by the Mental Health Commission of
NSW (July 2017).
Target: Recruit 15 new clinicians for older people’s mental health across NSW
Target: Release NSW Older Peoples Mental Health Service Plan
Target: Establish 85 places in specialist mental health/residential aged care
partnership services
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 7
Priority area two – Working and retiring
Objective:
Older people in NSW have opportunities to remain in
the workforce, are financially secure and independent
in retirement, and plan their finances based on their
circumstances and needs.
Key Activities 2017-2018
Working and retiring Lead
STAYING IN OR RE-ENTERING THE WORKFORCE
2.1 Part-time public service recruitment program for older workers Department of
project Family and
■■ Identify better ways to support the recruitment and retention of older Community
workers in the public service, including more flexible work arrangements Services
such as part-time positions, in partnership with other government
agencies.
Target: Two new approaches identified and trialled by September 2018
2.2 Accident and insurance coverage for older workers project Department of
■■ Investigate impacts of age restrictions in the workers’ compensation Industry
system. NSW State
■■ Build the evidence base around health and safety risk for older workers. Insurance
■■ Engage with insurance providers on private sector policies for older Regulatory
workers. Authority
2.3 Better tailoring the Business Connect program for older business Department of
operators Industry
■■ Analyse the 2016 census to identify characteristics of small businesses
Office of the
operated by older people to inform policy work and improve program NSW Small
delivery. Business
■■ Through Business Connect advisors, assist business owners, including Commissioner
older business owners, to use new technology, such as developing a
website or accessing social media.
Target: 2% of all client contacts are aged 65+
2.4 Older workers think tank: Global Access Partners (GAP) taskforce Department of
on productive ageing Family and
■■ Create a pool of innovative projects that focus on retaining workers aged Community
45-64 years who are at risk of early retirement due to health concerns. Services
Target: Presentation to the NSW Social Innovation Council on productive
ageing
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 8
Working and retiring Lead
2.5 Jobs for the Future Jobs for NSW
■■ Reduce barriers to employment under the Jobs for the Future plan to
make NSW the best place to work for people 65 years and over.
Target: A plan to address barriers to employment of people aged 65+ in
place by June 2018.
FINANCIAL INDEPENDENCE AND PLANNING AHEAD
2.6 Getting it in black and white campaign – delivered under the NSW Trustee &
Planning Ahead initiative Guardian
■■ Deliver this public awareness program to increase understanding and
uptake of legal wills, power of attorney and enduring guardianship in
NSW.
Target: Deliver 70 community education sessions in 2017/18 that promote
the importance of planning ahead to the NSW community.
2.7 Taking Care of Business – Planning ahead for Aboriginal people in NSW Trustee &
NSW – delivered under the Planning Ahead initiative Guardian
■■ Widely distribute this tailored community education publication to both
inform and encourage Aboriginal people to make planning ahead
documents that are culturally appropriate for their needs, including
preparing a will, making a power of attorney and appointing an Enduring
Guardian.
Target: Distribute 5,000 copies of the publication.
2.8 Older Persons’ Legal and Education Program Legal Aid NSW
■■ Provide legal advice, assistance, referral and education for older people
throughout NSW including rural, regional and remote areas.
Target: Develop a Strategy to provide improved targeted services to older
people
Target: Deliver 2 webinar sessions on elder abuse as part of the ‘Law for
Community Workers’ program
Target: Deliver 12 legal education sessions on preventing elder abuse in
Law Week 2018 (in partnership with the State Library).
2.9 Borrowers Beware – radio campaign Legal Aid NSW
■■ Run a community awareness campaign to provide information to older
persons from targeted CALD communities on the risks associated with
using their homes as security for loans obtained for the benefit of a family
member.
Target Dec 17: Identify audience/language groups for advertising campaign;
project plan for repeat of the project
Target Jun 18: Broadcast advertisements on radio and conduct radio
interviews
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 9Working and retiring Lead
2.10 Veterans’ Advocacy Service Legal Aid NSW
■■ Provide free legal advice, assistance and representation to veterans and
their dependents about their rights and entitlements under the Veterans’
Entitlements Act 1986.
Target: 40 new matters commenced at the Veterans’ Review Board and
four outreach advice clinics
2.11 Legal topics for older people diary Legal Aid NSW
■■ Distribute a free diary that provides detailed information about the legal
rights of older people.
Target: Distribute over 50,000 2018 diaries to key organisations, including
libraries, local councils and services for older people.
2.12 Legal Pathways Program for Older People Legal Aid NSW
■■ Facilitate referrals to prepare wills and enduring powers of attorney and
guardianship for older people and continue to provide advocacy and
assistance to older people to resolve legal problems.
Target: Identify gaps in services, including regional areas and service
locations (e.g. hospital visits)
Target: Recruit solicitors in two new regional areas and develop a strategy
to address other identified gaps
2.13 Shopping and Scams – community engagement program NSW Fair
■■ Deliver this face-to-face engagement program to empower vulnerable Trading
older people with the skills and knowledge to more confidently deal with
the marketplace. Through a series of talks and seminars the program
seeks to change behaviours which make older people more vulnerable to
retail scams and coercive retail behaviours.
Target: Deliver 250 seminars to 8,500 attendees
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 10Priority area three – Housing choices
Objective:
Older people in NSW live in affordable, accessible,
adaptable and stable housing.
Key Activities 2017-2018
Housing choices Lead
ACCESSIBLE AND ADAPTABLE HOUSING INFORMATION
3.1 Healthy Homes information series Department
■■ Support the delivery of information sessions designed to help older people of Family
make better decisions when renovating or modifying their homes, in and
partnership with Bunnings. These sessions were piloted in year one of the Community
Strategy, with a broader rollout scheduled for year two to connect older Services
people and their families with knowledge about the design features,
products and services they can use to make their homes more accessible.
Target: Support this partnership for a broader roll out of DIY workshops at
Bunnings stores
3.2 Find your home – online real estate listing project Department
■■ Identify how current online search engines can be enhanced to improve the of Family
visibility of accessible housing features, such as wheelchair access, in and
partnership with existing online real estate search engines. Community
Services
Target: Establish a successful partnership with an online real estate search
engine
RETIREMENT LIVING
3.3 Retirement villages calculator NSW Fair
■■ Develop an online retirement village calculator to enable prospective trading
retirement village residents to better understand the fees and charges
associated with retirement living.
Target: Achieve 6,500 unique visits to the calculator page and increase traffic
to retirement village resources on Fair Trading website
Target: Achieve over 75% positive feedback from users
3.4 Inquiry into the NSW Retirement Village sector NSW Fair
■■ An inquiry, headed by Ms Kathryn Greiner AO, will investigate whether Trading
residents have the protections they deserve, and that Fair Trading has the
necessary powers to make sure retirement village operators are complying
with the law.
■■ A Fair Trading compliance blitz to ensure compliance with all relevant
legislation.
Target: Undertake 5 community consultation forums for the inquiry
Target: Complete the inquiry and start implementation of action plan to give
effect to recommendations
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 11Housing choices Lead
EXPLORING AFFORDABLE HOUSING OPTIONS AND PATHWAYS
3.5 Housing choices review Department
■■ Investigate what changes to NSW Government planning and regulatory of Planning
responses are needed to help create more housing choice for older people, and
in partnership with other government agencies, the private sector and Environment
not-for-profit partners.
Target: Councils will be asked to consider the housing needs of their ageing
population when developing Local Housing Strategies. Local Housing
Strategies are long term plans for housing, and will be prepared by many
councils in NSW
3.6 Rental options roundtable report Department
■■ Identify options for ensuring affordable rental housing is available for older of Family
people in NSW in partnership with government agencies, the private and and
not-for-profit sector. The project will build on the roundtable discussion held Community
in 2017, and release the resulting scoping paper. Activity will focus on Services
promoting a whole-of-government strategy on housing affordability, working
to increase universally-designed housing, developing incentives for
affordable housing and promoting changes to the private rental market.
Target: Publish the Rental options roundtable report
3.7 The Aged-Care Supported Accommodation program NSW Fair
■■ Support this state-wide service to improve the quality and standard of living Trading
for older people living in supported accommodation such as nursing homes,
hostels, boarding houses and retirement villages. The service provides
advocacy, information and education services for residents in supported
accommodation across NSW, with a particular emphasis on those people
living in retirement villages
Target: Deliver 1,300 education activities to 35,000 participants
3.8 Future Directions for Social Housing in NSW Department
■■ Identify opportunities to achieve positive outcomes for older social housing of Family
tenants and helping other vulnerable older people avoid entering social and
housing through the implementation of Future Directions for Social Housing Community
in NSW. Services
Target: Additional 66 homes for tenants aged 55+
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 12Priority area four – Getting around
Objective:
Older people in NSW travel safely and appropriately
to participate in social and economic life and access
services.
Key Activities 2017-2018
Getting around Lead
PUBLIC AND COMMUNITY OPTIONS
4.1 Tech Savvy Seniors – Travel app training program Department
■■ Deliver a travel app training package to increase the capacity and of Family
confidence of older people in the use of transport planning applications. and
Community
Target: Make the training package available at over 260 locations across NSW Services
4.2 ‘First stop transport’ – Guide to making your trip easier Transport for
■■ Strengthen the First Stop Transport travel training to make it easier for older NSW
people to use public transport.
Target: Eight providers to deliver over 4,000 hours of travel training to both
individuals and groups
4.3 Community Transport Automated Booking System project Transport for
■■ Commence a two-year roll out of the new automated booking and NSW
scheduling system in all 84 community transport service providers
contracted by Transport for NSW. The project is being rolled out in 10
waves.
Target: New booking system is rolled out to 90% of our contracted providers
by June 2018
4.4 Community transport customer value proposition research project Transport for
■■ Research to improve our understanding of the travel preferences and NSW
priorities for existing and potential community transport customers. This will
help develop a service quality index and provide a baseline for improving
service delivery and performance. (LALC, schools, councils, bus
companies, community transport organisations – mostly councils that
respond)
Target: Research project now complete, future actions and research to track
customer values to be determined
4.5 Country Passenger Transport Infrastructure Grant Scheme Transport for
■■ Implement the redesigned Country Passenger Transport Infrastructure Grant NSW
Scheme, providing funds to eligible local government areas to improve
amenity and access to buses for people in rural and regional areas. Funding
can be used for levelling the boarding area at bus stops, connecting them
with the footpath, and/or install tactile ground surface indicators, signage,
passenger information boards, lighting, seating and shelters maximising
benefits to country passengers including older people.
Target: Award $1.6million per annum in funding for grant projects
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 13Getting around Lead
4.6 Transport Access Program Transport for
■■ Deliver accessible, modern, secure and integrated transport infrastructure, NSW
such as lifts, ramps and accessible paths.
Target: Complete upgrades at five stations, two ferry wharves and five regional
interchanges
GETTING AROUND THE COMMUNITY
4.7 Qualitative research with mobility device users and retailers NSW Centre
■■ Build on research into users’ and retailers’ perspectives (completed in for Road
2016/17) to promote safe operation and access to motorised mobility aids, Safety
assessments and training needs (linked to Project 4.9).
Target: Develop information resources for retailers, health professionals, older
people, their families and carers about safe use of motorised mobility aids
including the relevant road rules. (linked to Project 4.9)
4.8 Active Transport Program Transport for
■■ Construct and improve local walkways and cycle routes, in partnership with NSW
local councils, to improve the accessibility of access pathways to transport
hubs.
Target: Roll out of Walking and Cycling Program deliverables and update
Guidelines for 2019-20
4.9 Monitor and enhance road safety and mobility for older road users NSW Centre
■■ Build on research into the future road safety risks for older road users for Road
(completed in 2016/17) to promote safe systems approach to older road user Safety
safety to help reduce road safety risks and promote safe mobility
Target: Develop road safety initiatives, education and information resources
to assist older drivers, their families and medical practitioners to promote safe
mobility
4.10 Review of the Taxi Transport Subsidy Scheme Transport for
■■ Conduct a review to examine the viability of wheelchair accessible services NSW
given the higher capital and running costs associated with providing these
services, and the effectiveness and adequacy of passenger subsidies and
other incentives for the provision of services to all people with disability,
especially those with very limited mobility.
Target: Further actions and timelines to be determined based on the
recommendations of the review once finalised
EXPLORING NEW OPTIONS
4.11 Older persons transport and mobility plan Transport for
■■ Set out the key directions for improving the way transport supports mobility NSW
as people age, as well as how it can better respond to the challenges and
opportunities of an ageing population.
Target: Release of the Older Persons Transport and Mobility plan (March 2018)
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 14Priority area five – Inclusive communities
Objective:
Older people in NSW stay connected and contribute
to their communities.
Key Activities 2017-2018
Inclusive communities Lead
SOCIAL ENGAGEMENT AND STAYING CONNECTED
5.1 Liveable Communities Grants Program Department
■■ Fund round three of this innovative, locally-driven program. The grants are of Family
directed towards innovative and strategic projects that aim to make local and
communities more responsive and inclusive of the needs of older people. Community
Services
Target: Hold information sessions in three rural and regional locations to
encourage applications from rural and regional areas
5.2 Creating opportunities for older people to connect project Department
■■ Explore what opportunities and programs can promote social engagement of Family
opportunities for older people and overcome loneliness and social isolation, and
in partnership with the community sector. Community
Services
Target: Pilot and evaluate a ‘Grandparent Connection’ intergenerational
program
5.3 Grandparents’ Day Department
■■ Support the annual Grandparent’s Day event, which celebrates the role of of Family
grandparents and older people in the community, and expand the grants and
program to continue local events across the state. Community
Services
■■ Conduct a Grandparents’ Day photography competition to support
intergenerational connections.
Target: Support over 60 events in areas across NSW
5.4 Tech Savvy Seniors program Department
■■ Support this program in partnership with Telstra. Tech Savvy Seniors of Family
provides low-cost or free training for older people who are interested in and
learning how to use technology such as computers, tablets and smart Community
phones. Services
Target: Deliver 16,000 training places at over 260 locations and a third regional
road show
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 15Inclusive communities Lead
5.5 Seniors Card NSW Seniors
■■ Increase the geographic spread of businesses offering discounts to older Card NSW
people. Seniors Card will deliver more major corporate partnerships to
reduce the cost of living for older people, while supporting them to be active
and healthy.
■■ Improve the Seniors Card website and social media platforms to be more
accessible and relevant, creating opportunities for older people to engage
with each other.
Target: Sign-up one new major partnership, and 100 new participating
businesses
Target: Re-develop and relaunch the Seniors Card website by December 2017
5.6 Age-Friendly Shopping Precincts Project (Stage Two) Department
■■ Consult with stakeholders including seniors, business leaders, shopping of Family
centre managers, chambers of commerce, local council officers, and and
government at four sites across NSW, building on the review of Australian Community
and international best practice in Stage One, on making shopping Services
destinations more popular, welcoming and inclusive for older people.
Target: Deliver project implementation recommendations by April 2018
5.7 Seniors access to online information Department
■■ We will identify opportunities to streamline access to online information of Family
about government services, events and other issues of interest to older and
people. Community
Services
Target: Investigate older people’s online information needs and identify
opportunities to improve their access
PERCEPTIONS OF AGEING AND OLDER PEOPLE
5.8 Ministerial Advisory Council on Ageing media awards event Department
■■ Deliver and promote the annual media award event to acknowledge the fair of Family
reporting and representation of both older people and the issues affecting and
them, in partnership with the Ministerial Advisory Council on Ageing and the Community
private sector. Services
Target: Exceed the 101 nominations received to the inaugural awards in 2016
5.9 Years Ahead project – showcasing the diversity of life stories of older Department
people in NSW of Family
■■ Tour the exhibition across NSW and continue to commission and exhibit and
images that represent the diverse lives, stories and backgrounds of older Community
people in NSW, building on the success of the Art of Ageing exhibition in Services
October 2016.
Target: Increase the number of Art of Ageing tour locations to 12
Target: Commission over 100 photographs, representing the diversity of older
people and of ageing
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 16Inclusive communities Lead
5.10 Seniors’ Stories Seniors
■■ Deliver the Seniors’ Stories writing competition and publication. Card NSW
Target: Print and distribute 1,000 copies of Seniors’ Stories
CREATIVE AGEING
5.11 Creative ageing strategy Department
■■ Develop a creative ageing strategy for older people in NSW, building upon of Family
the evidence review and market research conducted in 2016/17. and
Community
Target: Complete consultations with arts and cultural sector Services
Target: Release and promote the creative ageing strategy
5.12 Sing Your Age - Singing program for older people Department
■■ Support a number of private and community sector partners to make of Family
singing more accessible for older people across the state through a grants and
program administered by the Australian National Choral Association. Community
Services
Target: Provide ‘Sing Your Age’ grants to over 25 groups
Target: Over 1,000 more people participate in singing programs across NSW
5.13 Seniors Festival Department
■■ Deliver the annual Seniors Festival in locations across NSW, including the of Family
Premier’s Gala concerts. and
Community
■■ Deliver the annual Seniors Christmas Concerts in regional and outer
Services
metropolitan NSW.
Target: Over 2,800 attendees at the Seniors Christmas Concerts
Target: Over 30,000 attendees at the Premier’s Gala Concerts and more than
430 events listed in the online NSW Seniors Festival Event Directory
KEEPING OLDER PEOPLE SAFE
5.14 Elder Abuse Helpline and Resource Unit Department
■■ Fund the Elder Abuse Helpline and Resource Unit, which provides advice, of Family
referrals and support for older people experiencing abuse, or those and
concerned about an older person living in the community. Community
Services
Target: Answer 2,120 calls to the Helpline in 2017/18
Target: Complete a case coordination trial by March 2018
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 17Inclusive communities Lead
5.15 NSW Government Elder Abuse Inquiry: Implementation of NSW Department
Government recommendations of Family
■■ Build the evidence base for policy development through committing and
$192,000 to the national prevalence study into elder abuse. Community
Services
■■ Provide $114,000 over two years to Justice Connect to improve outcomes
for older people using a Health Justice Partnership model of integrating a
lawyer in health care teams.
■■ Convene the NSW Steering Committee for the Prevention of Elder Abuse
four times a year to oversee and review the NSW policy response to elder
abuse.
■■ Support a national prevalence study into elder abuse and direct our
investment towards culturally and linguistically diverse and indigenous
communities, in partnership with the Commonwealth Government.
■■ Deliver innovative projects that seek to understand and prevent elder abuse
with a range of partners including Justice Connect, Seniors Rights Service,
Ethnic Communities Council of NSW and the University of Newcastle.
Target: Support the 5th Annual National Elder Abuse Conference in Sydney in
2018
Target: Review the NSW Interagency Policy for Preventing and Responding to
Abuse of Older People
5.16 NSW Health Policy on Identifying and Responding to Abuse of Older NSW Health
People
■■ Develop a statewide NSW Health Policy on Identifying and Responding to
Abuse of Older People.
Target: Release the NSW Health Policy
5.17 Development of an online training module on abuse of older people for NSW Health
NSW Health workers
■■ Develop new digital training tools to better support NSW Health workers
identify and respond to abuse of older people.
Target: Finalise and release the training tool
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 18Notes
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 19For more information visit
www.facs.nsw.gov.au/ageingstrategy
Department of Family and Community Services
Inclusion and Early Intervention
1027 FACS 040718
Phone (02) 9248 0900
Fax (02) 9248 0999
Email ageing@facs.nsw.gov.au
NSW Ageing Strategy 2016–2020 | Year Two Action Plan | 20You can also read
