Rainbow House Charlton Park Academy's Residential Provision 2018/19 - Families trust the staff to look after their children. A parent said, They ...
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Charlton Park Academy’s Residential Provision 2018/19 Rainbow House Families trust the staff to look after their children. A parent said, They are a fantastic team and I have no worries when my son stays. – Ofsted, January 2018, parent’s comment
Contents
Statement of purpose 1
Introduction 2
Admissions 3
Criteria 3
Rainbow House 4
Statement of Aims 4
Statement of Rights 5
Staffing 6
New Provision 8
Staff Hours 10
Daily Routine 11
Eating and Drinking 12
Sample Dinner Menu 12
Organised Activities 13
Safety 14
Visiting/Telephone Calls/Contact 14
Complaints 16
What to do if things go wrong 16
Rainbow House 2018-19 | 1
Halloween biscuit decorations by students 2 | Rainbow House 2018-19
Statement of purpose
In Rainbow House we set out to provide a local solution for students
with high levels of need and their families, high quality parental
support and social care needs after multi-agency assessment/
identification, this keeps children/young people educated and
accommodated locally within their communities.
We offer access to short breaks during weekdays
and during term time, but hope to offer weekends
and holidays soon.
All children/young people who access the provision
are safely cared for and encouraged to participate
positively with activities on offer. Children/young
people are consulted about what they wish to do
and activities stem from this.
The wellbeing of the children/young people is of
prime importance and this is ensured through a
holistic approach encompassing pastoral care,
education, medical, spiritual, emotional support and
working with parents/carers /school staff and other A time to chat with staff
agencies to create an environment where children/
Children/young people needing intimate care
young people feel safe, secure and able to grow
because of their needs are safeguarded through
emotionally.
staff being trained to ensure every effort is made to
All children/young people have their own personal respect student’s dignity, privacy and self esteem at
bedroom space; have access to a wide range all times.
of services within the school including therapies,
All staff have regular updating of key skills and
swimming and after school clubs.
knowledge through training, mentoring and
Rainbow House is staffed with highly trained, supervision to ensure high standards of care are
experienced and dedicated staff. Each child/young maintained at all times.
person has a designated Key Worker who develops
the Care Plan with all the key people. These are
reviewed annually.
“Managers and staff demonstrate a strong
commitment to keeping students safe.”
–– ofsted, 2018
Rainbow House 2018-19 | 3
Introduction
Rainbow House is attached to Charlton Park Academy and
is a homely purpose built provision to accommodate up to
10 children/young people with additional needs.
Accommodation consists of 2 rooms with 2 beds with school staff and professionals to promote the
and 2 rooms with up to 3 beds. All rooms have best possible care and make full use of school
ensuite facilities, height adjustable beds, overhead resources like the gym, ICT suite, bikes, sensory
hoists, a television, computer and dvd/cd player. room, hydrotherapy, counsellors and specialist
Some of the bedrooms have sensory equipment. staff and programmes.
These are adapted with equipment to meet
In order to request a place at Rainbow House:
requirements of individuals.
• Parents/carers
Additional facilities include: a conservatory, lounge,
dining area, kitchen, office, laundry and patio/ • Staff
sensory garden. • Social Services
• Any LA
We have access to a wide variety of technology
and activities to meet the interests and widen Will need to write to Teresa Funa, Head of Care,
opportunities. This may include computer games, stating a reason for the request and how many
interactive sensory equipment and books. nights they would like. Each application will be
evaluated against our admissions criteria as
We offer a wide range of activities and have links
detailed below and passed to our governing
with our local community. We also work closely
4 | Rainbow House 2018-19
body for approval. Children/young people that trained nursing health worker, to meet their daily
fit the highest number of criteria will be offered a activities of living and to access their education.
placement first. Safeguarding placements, however,
• Children/young people requiring use of
will take priority. If no suitable places are available
equipment to support their daily activities of
the student will be placed on a waiting list.
living, i.e. Bi-pap, suction, gastro feeding,
Currently we are happy to take applications for wheelchair, walking aids and positioning aids.
places which maybe include full time, part time
• Children/young people at risk of deterioration of
during the week or Short Break days.
their condition or abilities.
Criteria for Admission
• Children/young people with social
From September 2018 we are expanding our communication and other complex needs.
provision for children and young people with social
Criteria for Discharge
communication and other complex needs. This will
be on alternate evenings or integrated provision • Child/young person transitions into adult
where appropriate. provision, working closely with the Greenwich
Transition Policy.
• Children/young people with a full statement of
Special Educational Needs or EHCP. • Child/young person change in level of need/
requirement of support.
• Children/young people with severe learning/
physical disability, requiring high levels of • Significant behavioural changes impacting on
staffing support. others health and safety.
• Children/young people that may benefit from an • By mutal consent with parent/carers.
extended MOVE programme to support a more • Environment not conducive to home based
independent adult life. service i.e. unnecessary risk to carers and other
• Children/young people with medical needs residents.
who require intervention from an appropriately
Rainbow House 2018-19 | 5
Rainbow House
Rainbow House has a positive ethos that is based on the
empowerment and enabling of the children/young people who
use the service.
All individuals are valued members of the team that make up the
house’s community and each contributes to the enhancement of
the caring, happy, relaxed, stimulating and vibrant atmosphere
that is enjoyed by staff, children and young people together.
Statement of Aims • To encourage and help our young people to
reach their maximum potential in all areas of
We aim: development, decision-making, independence,
• To provide a caring and homely atmosphere that personal care and life skills through consistency,
creates a safe, secure and stimulating environment. praise, liaising with school staff, offering a wide
Where child/young people are listened to. range of activities/trips/experiences and listening
• To provide a safe environment. We have regular through children/young people and staff meetings.
training in positive handling, child protection and • We are committed to Positive Behaviour Support.
ensuring fire safety. Daily Health and Safety checks We believe that all behaviour is a form of
are carried out following the school’s policies and communication. We believe that the students we
procedures. Each child/young person has a Risk support have the right to have their behaviour
Assessment in place for neccessary areas of their recognised and responded to in a respectful,
care.
6 | Rainbow House 2018-19
positive, person-centred way. Statement of Rights
• To initiate and assist in the development
• To be safe and secure.
of language, numeracy, social skills and
independence through their own individual • To be treated as an equal regardless of religion,
communication system or communication aids. race, gender, culture, communication method,
School Speech and Language Therapists liaise linguistic background or ability.
and support Rainbow House staff in this area.
• To not be discriminated against.
• To provide a continuum of care for each young
person through compiling EHCP and liaising with • To be listened to and to have their opinions
school staff, medical staff, parent/carers, health and views taken into account at every possible
professionals and social workers. opportunity.
• To use Person Centred Tools to involve, share • To deal with any complaint/criticism promptly.
and plan for each individual via a Person-Centred Conversely, we will listen to any comments,
Wiki (easy build website). These PCP Wikis are questions or suggestions.
provided to each young person in the Academy • To make informed decisions and choices about
and Rainbow House to collate, share and educate their everyday lives and to maximise their
others in an accessible way to our students. opportunities for independence.
• To liaise with parent/carers through school contact • Each person shall be assisted wherever
books, contact by letter, email, telephone or via possible to follow their religious persuasions.
their PCP Wiki and inviting them to social events
such as discos, bowling or joining Rainbow House • To respect the need for privacy and
for a meal. confidentiality in all areas of their life and to be
treated with dignity at all times.
• To communicate with the school staff through
verbal handovers and written morning and night • To have a representative of Rainbow House on
reports, attend the annual/EHCP reviews and the School Council.
by reading and integrating (where possible)
• To respect other people’s feelings, needs and
the Personal Learning Plans. We are currently
property.
developing the use of an online care planning
package for communication with school and home. • To have sound relationships with staff and peers
based on honesty and mutual respect.
The Designated Safeguarding Lead is Teresa
Funa. The Principal and named school link are on
call for emergencies out of school hours. We also
have strong links with other school staff such as
Physiotherapist, Speech and Language Therapist,
Health and Safety Coordinators etc. We are able to
call on their professional skills when needed and
ask for advice or training.
“Managers and staff give high
priority to students’ well-being and
the progress that they make.”
–– ofsted, 2018
Rainbow House 2018-19 | 7
Rainbow House
We are expanding our specialist
provision for children with
social communication and other
complex needs.
The provision will
support the value of peer
interaction and relationship
building while having lots
of experiences within our
local and wider community.A warm, friendly and
supportive environment
where parents are confident
their child is enjoying a fun
and enriching service while
receiving exceptional care.
A unique environment which
is closely linked with school.
Providing a consistent
approach and access to a
wealth of experiences and
expertise within our Charlton
Park Academy community.Staffing
The Head of Care has overall responsibility for the day to day
running of Rainbow House. In her absence, it is the responsibility
of the Senior Care Worker.
Head of Care, Teresa Funa
Head of Care and Safeguarding Lead
Staff Hours
Teresa Funa
Care Workers
Deputy Head of Care
Jackie Fletcher Monday 14:30 – 21:30
Care Workers Tuesday 06:45 – 09:45
Joyce Davis (NVQ 3 Care) 14:30 – 21:30
Marie Rose Jabang (NVQ 3 Care) Wednesday 07:00 – 09:45
Nick Richards (NVQ 3 Care) 14:15 – 21:30
Teresa Ward (NVQ 3 Care) 07:00 – 09:45
Thursday
15:00 – 21:30
Twilight Nurse
Agency Nurse Friday 07:00 – 10:00
Night Nurse Twilight Nurse
Agency Nurses
Monday 14:30 – 21:30
Night Care Worker Tuesday 14:30 – 21:30
Catherine Falconer (NVQ 3 Care)
Wednesday 14:30 – 21:30
Ancillary Staff
Cleaner, Felicia Ejiegbu Thursday 14:30 – 21:30
Laundry Night Nurse
Ann Barry (Mornings) Monday – Thursday 21:00 – 09:30
School/Rainbow House Link Night Care Worker
Kathryn Stowell
Monday - Thursday 21:00 – 07:00
Independent Listener
– Jules Mallindine
School Staff/Agency provide cover
when needed.
10 | Rainbow House 2018-19Daily Routine – Approximately between:
(Times and routines are designed around the individual needs, life skills and desires of the young person).
EXAMPLE
06:45 – 08:00 Wake/Personal Care.
08:15 – 09:00 Breakfast in Rainbow House.
09:10 Ready to go up to school.
09:15 Classes start.
Return from school, handover is given and we have refreshments. Staff help
15:00 – 17:00/17:30
us with personal care if needed. We can then either initiate or join an activity.
We all have our tea in Rainbow House together where appropriate,
17:00/17:30 – 18:00/18:30
it’s a real social occasion.
We either go to a club, trip out or activity in Rainbow House until bedtime.
18:00/18:30 – 21:30
Lights go out 21.00 – 21.30. (Individualised)
We are checked ¼, ½ or 1 hourly dependent on our needs and night staff
listen out over the intercom. We are changed, turned, reassured or given
21:00 – 07:30
medication as required. Plus, we are monitored by CCTV if need required/
identified through risk assessment and individually approved.
Parents and staff could not think of any suggestions for improvement.
One parent said, I feel that he (and his family) are made to feel like Rainbow
House family. Only wish he could stay forever, not just until he is 19.”
–– ofsted, 2018
Rainbow House 2018-19 | 11Eating and Drinking
We aim to accommodate the dietary
requirements of all the children/young
people and staff in Rainbow House,
whether it is for religious, disability or
personal reasons.
We promote healthy eating and advice is taken
from the dietician and support from the Speech
and Language Therapy (SALT) team on eating and
drinking programmes.
Children/young people participate in planning weekly
menus, shopping and developing their own food
preparation skills. There are a number of choices for
breakfast and drinks and snacks are always available
upon request.
Sample Menu
12 | Rainbow House 2018-19Students have plenty of opportunities for varied,
interesting and challenging activities.
–– ofsted, 2018
Organised Activities
Monday 18:00 – 19:30 Scouts (optional)
Tuesday Trip out or indoor activity
Wednesday 15:30 – 16:30 Swimming and hydro pool or Trip Out or indoor activity
Trip out. Children/young people’s weekly meetings are flexible to include
Thursday
as many young people as possible.
We arrange trips to bowling, shopping, theatre and We aim to personlise the offer with each individuals
cinema, sensory activities, meals out, concerts, local key motivations, likes and interests. Indoor activities
parks, ice-skating, football and we make good use of may include arts and crafts, sensory, cookery, movie
our local community. night, ball games and again what is the particular
interest of the individual. We have some students
We also celebrate the children’s birthdays and other
who are involved with community organisations and
festivals such as Chinese New Year and Christmas.
attend events and meetings.
We follow MOVE (Movement Opportunities Via
Education) programmes using equipment like
walkers/standing frames/bikes and work on
independence and life skills activities.
Rainbow House 2018-19 | 13Safety
Safety is of utmost importance in Rainbow House. If you will be visiting during mealtime you are
We ensure the safety of the children, staff and welcome to eat with us but we need to know in
visitors by a number of policies and procedures advance so we can adjust the number of meals
and practices, some of which include: needed.
• Having regular fire practices. Parent/Carers can telephone/Skype at any time to
either speak to their child or a member of staff.
• Following fire procedures.
The contact numbers are:
• Visitors signing in and out.
School Office: 020 8249 6844
• Staff DBS checks.
Rainbow House Mobile (Teresa/Jackie):
• Weekly sling and hoist checks.
07805 703 622
• Generic and individual risk assessments.
Rainbow House Office ext: 102 or 251
• Following all the Environmental Health procedures.
More information:
Visiting and Contact www.charltonparkacademy.com
Parents/Carers are free to visit Rainbow House at Write: Rainbow House, Head of Care
any time, but we prefer to know in advance in case Charlton Park Road, London, SE7 8HX
your child is out or at a club. We can then suggest
Email: mailbox@charltonparkacademy.co.uk
an alternative time. All visitors will be asked to sign in
and out for fire regulations and child protection. Skype: CPARainbowHouse
Twitter: @Charltonsch
14 | Rainbow House 2018-19Complaints What to do if things go wrong
If you wish to make a complaint/suggestion about We encourage all the students and parents/carers
Rainbow House please contact: to tell us if something is wrong. It is best if they can
go straight to the person concerned. If they are not
happy doing this or they are not happy with their
Teresa Funa – Head of Care
reply they can go to either:
Mark Dale-Emberton – Principal
Graham Harknett – Rainbow House Governor • Teresa Funa, Head of Care;
Mark Dale-Emberton, Kathryn Stowell or medical
If you wish to make a complaint to OFSTED, you can
staff, a counsellor or Graham Harkenett, the
either write to them or call:
Rainbow House Governor.
Freshford House, Redcliffe Way, Bristol,
• Children’s Commissioner
BS1 6NL
email:
Tel: 0300 123 1231 info.request@childrenscommissioner.gsi.gov.uk
FREEPHONE: 020 7783 8330
Student Handbook Website: www.childrenscommissioner.gov.uk
A student-friendly (accessible) handbook is available Twitter: @ChildrensComm
on request. We also have a Rainbow House Wiki
(easy build website) which shows students all about
Rainbow House in an accessible way, with video, The following helplines can also be contacted:
images and audio.
Childline: 0800 1111
NSPCC Helpline: 0800 800 5000
rainbow house NSPCC (Asian Helpline)
0800 096 7719
student handbook
Get Connected: 0808 808 4994
Runaway Helpline: 0808 800 70 70
Samaritans: 08457 909090
Dial UK (Disability Information and
Advice Line): 01302 310123
Disabled Living Foundation Helpline: 0845 130 9177
What is Rainbow House
really like?
What sort of things is it ok to
complain about?
Why should my child talk about
things that worry them?
Would you like
Sometimes you may wish to
complain about something that
If there is anything that is causing
you or your child concern, you to make a complaint?
is worrying your child or making must talk to someone so that
you like ?
them upset. For example: they can do their best to help Worries and Complaints: Parent/Carer’s Guide
Would
them feel happier. Voicing their
plaint
> Your child may be being bullied. concerns sooner rather than
Follow us on Twitter @Charltonsch
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Rainbow House, Charlton Park Academy, Charlton Park Road, London SE7 8HX
un House Tel: 020 8249 6844 • Fax: 020 8317 8053 • www.charltonparkacademy.com/Rainbow-House
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46.17Leadership and management are excellent. A staff member said, “I am lucky to work in a team where the manager is so student-focused, and where the care team will not question going the extra mile to ensure the happiness, well-being and health of the young people who use the residential department.” –– ofsted, 2018 16 | Rainbow House 2018-19
More information:
www.charltonparkacademy.com
Write: Rainbow House, Head of Care
Charlton Park Road, London, SE7 8HX
Email: mailbox@charltonparkacademy.co.uk
Skype: CPARainbowHouse
Twitter: @Charltonsch
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