Readymade Gateway Guide 2020 - ServiceIQ
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Readymade Gateway
Guide 2020
Expression of Interest
This information registers your students interest for one of our Gateway Programmes and will be
passed on to a Schools Transitions Advisor in your region.
1
To register your
students go to
our website:
www.serviceiq.org.nz
2 Click on Schools >
Gateway Training
3
Select one of our
Gateway links
4
Scroll down to
How to apply
and click on
Expression of Interest
CONTINUED ON NEXT PAGE
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 1
5
Complete the
Expression of Interest
form and click submit
If you have any other enquires regarding our Gateway Programmes please email:
schools@serviceiq.org.nz OR culturalcamps@serviceiq.org.nz
Contact details for our Talent Supply and Transitions Team can be found on our website:
http://www.serviceiq.org.nz/gateway-contacts
2 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020
Readymade Gateway Process
u Download and complete our MOU.
http://www.serviceiq.org.nz/assets/Attachments/Schools/SIQ-Gateway-
MOU MOU-Ed3-Feb19.pdf
u Once completed email this to: schools@serviceiq.org.nz
EXPRESSION u We can now register your students Expression of Interest for our Gateway
OF Programmes on our website.
INTEREST u http://www.serviceiq.org.nz/schools/gateway-training/gateway/
u Students are interviewed and selected by our Schools Transitions
INTERVIEW Advisors.
PROCESS u Our Schools Transitions Advisors will then inform the schools on how their
students went.
u Once selected, your students will be given a registration form to complete.
REGISTER u This is then sent into ServiceIQ for processing.
STUDENTS Note: Students will be registered by their legal name that is listed in
KMAR/NSN identifier.
u Our Schools Transitions Advisors will arrange store placements and
Schools resources for your students.
Transitions u Our Schools Transitions Advisors will work with your students to ensure
Advisor they complete their assessments.
u On completion of the programme, your students' assessments will be
returned to the school so their credits can be reported to NZQA.
COMPLETION u ServiceIQ will issue your students with a certificate.
Note: Certificates can take around two weeks to come through from our
printers.
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 3
School 2 Career
The Warehouse Red Shirts in Schools
OPEN THE DOOR TO A CAREER IN RETAIL!
Retail is an exciting career choice with loads of possibilities – from helping customers,
product displays, marketing, running a store, to management at head office.
Warehouse Red Shirts in Schools is a Gateway Programme that gives students a chance to get valuable work
experience in retail and help make the move from school into a career.
Students will gain credits that can be used towards a nationally recognised New Zealand Certificate in Retail.
They’ll be supported all the way and learn important skills in line with industry standards including: effective
communication; personal presentation; product knowledge and teamwork.
How it works
Students will receive a placement with The Warehouse and will be fully supported by a dedicated Schools Transitions
Advisor who works with store management to make sure they get an all-round understanding of the world of retail.
Students will be supplied with customised learning resources, clear development plans and support from the Schools
Transitions Advisor who will keep their school up to date. Students’ work will be assessed by ServiceIQ.
Benefits for students
uuGet an introduction to an exciting career in retail. uuEnjoy the camaraderie from working as part of a team.
uuGain credits towards a nationally recognised uuLearn great industry skills and knowledge essential for
qualification. a retail career.
uuGet real experience in a real workplace. uuLearn in a fully supportive environment.
This successful programme is a partnership between ServiceIQ and The Warehouse.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
4 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020
School 2 Career
Programme details
The programme involves 10 days’ work experience over 10 weeks and runs nationwide.
It costs $500 +GST per student and results in a Red Shirts in Schools certificate. The certificate is made up of a set
menu of credits (see below) which can be used towards a New Zealand Certificate in Retail.
As part of The Warehouse Red Shirts in Schools package each student will receive:
uua 10 week work placement with The Warehouse
uucustomised learning resources
uuassessment and support through a dedicated Schools Transitions Advisor
uuPolo shirts (these will need to be returned on the last day).
Menu
Unit Title Level Credits
Maintain personal presentation and a positive attitude in a workplace involving
62 2 3
customer contact
Demonstrate and apply knowledge of legislation applicable to sale of goods and
11968 2 4
services
11971 Use safe work practices in a retail environment under supervision 2 3
9677 Communicate in a team or group which has an objective 2 3
28301 Demonstrate knowledge of products and product information in a retail environment 2 5
24997 Demonstrate knowledge of theft and fraud in a retail or distribution environment 2 5
Total Credits 23
Why ServiceIQ?
ServiceIQ is the training partner for the retail sector and many others in the service industry. We help hundreds of
businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
November 2019 – Edition 18
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 5
School 2 Career
Warehouse Stationery Blue Shirts in Schools
OPEN THE DOOR TO A CAREER IN RETAIL!
Retail is an exciting career choice with loads of possibilities – from helping customers,
product displays, marketing, running a store, to management at head office.
Warehouse Stationery Blue Shirts in Schools is a Gateway programme that gives students a chance to get valuable
work experience in retail and help make the move from school into a career.
Students will gain credits that can be used towards a nationally recognised New Zealand Certificate in Retail.
They’ll be supported along the way and learn important skills in line with industry standards including: effective
communication; personal presentation; product knowledge and teamwork.
How it works
Students, who meet the selection criteria, receive a work placement with Warehouse Stationery. They will be
supported by a dedicated Schools Transitions Advisor who works with store management to make sure they get
an all-round understanding of the world of retail. Students will be supplied with customised learning resources,
clear development plans and support from the Schools Transitions Advisor who will keep their school up to date.
Students’ work will be assessed by ServiceIQ.
Students need to be self-motivated, conscientious, willing to learn, and able to gain competency in all the unit
standards within the programme to be awarded the credits.
Benefits for students
uuGet an introduction to an exciting career in retail. uuEnjoy the camaraderie from working as part of a team.
uuGain credits towards a nationally recognised uuLearn great industry skills and knowledge essential for
qualification. a retail career.
uuGet real experience in a real workplace. uuLearn in a fully supportive environment.
This Gateway programme is a partnership between ServiceIQ and Warehouse Stationery Ltd.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
6 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020
School 2 Career
Programme details
The programme involves 10 days’ work experience over 10 weeks and is available through participating retailers.
It costs $500 +GST per student and results in a Blue Shirts in Schools certificate. The certificate is made up of a set
menu of credits (see below) which may be used towards a New Zealand Certificate in Retail.
As part of The Warehouse Blue Shirts in Schools package each student will receive:
uua 10 week work placement with Warehouse Stationery
uucustomised learning resources
uuassessment and support through a dedicated Schools Transitions Advisor
uuPolo shirts (these will need to be returned on the last day).
Menu
Unit Title Level Credits
Maintain personal presentation and a positive attitude in a workplace involving
62 2 3
customer contact
Demonstrate and apply knowledge of legislation applicable to sale of goods and
11968 2 4
services
11971 Use safe work practices in a retail environment under supervision 2 3
9677 Commnicate in a team or group which has an objective 2 3
28301 Demonstrate knowledge of products and product information in a retail environment 2 5
24997 Demonstrate knowledge of theft and fraud in a retail or distribution environment 2 5
Total Credits 23
Why ServiceIQ?
ServiceIQ is the training partner for the retail sector and many others in the service industry. We help hundreds of
businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@serviceIQ.org.nz
ServiceIQ.org.nz
November 2019 – Edition 10
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 7
School 2 Career
Countdown Programme
OPEN THE DOOR TO A CAREER IN RETAIL!
Retail is an exciting career choice with loads of possibilities – from helping customers,
stock management, marketing, to running a store.
SEEDS (Students Entering Employment Developing Skills) is a Gateway Programme that gives students a chance to
get valuable work experience in supermarket retail and help make the transition from school into a career.
Students will gain credits that can be used towards a nationally recognised New Zealand Certificate in Retail.
This could also lead to a career in retail or a pathway into a butchery or bakery apprenticeship. They’ll be supported
all the way and learn important skills in line with industry standards including: customer service; personal
presentation; food safety; product knowledge and teamwork.
How it works
Students will be supplied with customised learning resources, clear development plans and support from the Schools
Transitions Advisor who will keep their school up to date. Students’ work will be assessed by ServiceIQ.
Benefits for students
uuGet an introduction to an exciting career in uuEnjoy the camaraderie from working as part of
supermarket retail. a team.
uuGain credits towards a nationally recognised uuLearn great industry skills and knowledge essential
qualification. for a retail career.
uuGet real experience in a real workplace. uuLearn in a fully supportive environment.
For more information please contact ServiceIQ | 0800 863 693 | schools@ServiceIQ.org.nz
8 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020
School 2 Career
Programme details
The SEEDS Programme is made up of 22 credits covering the fundamentals in customer service identified by the
industry as essential for the retail workplace. The programme involves 10 days’ work experience over 10 weeks, plus
pre-workplace support.
It costs $500 +GST per student and results in a SEEDS Countdown certificate. The certificate is made up of a set
menu of credits (see below) which can be used towards a New Zealand Certificate in Retail.
As part of Countdown SEEDS package each student will receive:
uua 10 week work placement with Countdown
uulearning resources and assessment materials
uuassessment and support through a dedicated Schools Transitions Advisor
uuPolo shirts (students can keep these).
Menu (Theory for 20666 and 11971 needs to be completed prior to entering the store)
Unit Title Level Credits
Demonstrate basic knowledge of contamination hazards and control methods used
20666 2 2
in a food business
11971 Use safe work practices in a retail environment under supervision 2 3
9677 Communicate in a team or a group which has an objective 2 3
28145 Interact with customers in a service delivery context 2 2
28301 Demonstrate knowledge of products and product information in a retail environment 2 5
Demonstrate and apply knowledge of legislation applicable to sale of good and
11968 2 4
services
10791 Participate in an informal meeting 2 3
Total Credits 22
Why ServiceIQ?
ServiceIQ is the training partner for the retail sector and many others in the service industry. We help hundreds of
businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry.
For more information please contact ServiceIQ | 0800 863 693 | schools@ServiceIQ.org.nz
November 2019 – Edition 8
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 9School 2 Career
Z Forecourt Concierge Programme
FUEL YOUR RETAIL CAREER WITH Z!
Learn the ropes from New Zealand’s famous service experts – you’ll be looking after
customers, looking after cars, and looking after yourself by gaining skills that can get
you on the road to an exciting career in retail.
The Z Forecourt Concierge Certificate is a Gateway Programme that gives students a great opportunity to gain
both valuable work experience plus NZQA credits that can be used towards a nationally recognised New Zealand
Certificate in Retail.
They’ll be supported and learn important skills in line with industry standards including: customer service; health and
safety; effective communication; personal presentation; product knowledge and teamwork.
A career in retail offers loads of possibilities, from customer care and sales and marketing through to management.
How it works
Selected students will receive a 10 day work experience placement over a 10 week period within a Z site and will
be supported by a Z Coach and a ServiceIQ Schools Transitions Advisor who liaise with store management to make
sure they get an all-round understanding of the world of Z. Students will receive learning resources and e-learning
logins to the Z Academy. Students will also be supplied with clear development plans and support from the Schools
Transitions Advisor who will keep their school up to date. Students’ work will be assessed by ServiceIQ.
Benefits for students
uuget an introduction to an exciting career within retail uuenjoy the camaraderie from working as part of a team
uugain credits towards a nationally recognised uulearn great industry skills and knowledge essential
qualification for a retail career
uuget real experience in a real workplace uulearn valuable life skills in a supportive environment.
This successful programme is a partnership between ServiceIQ and Z Energy Ltd.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz Z.co.nz
10 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020School 2 Career
Programme details
The programme involves 10 days’ work experience over a 10 week period.
Specific regions offer a two week holiday programme from Monday to Friday. Please contact your Schools Transitions
Advisor for more information.
Schools to provide safety boots – as per Z Health & Safety guidelines.
It costs $500 +GST per student and results in a Z Forecourt Concierge Certificate. The certificate is made up of a set
menu of NZQA credits (see below) which may be used towards a New Zealand Certificate in Retail.
As part of Z in Schools package each student will receive:
uuwork placement from 10am – 5pm each placement day
uufull uniform including pants, shirt, cap and name badge (to be returned on last day of placement)
uulearning and assessment resources and a dedicated Z Coach
uuassessment and support from a ServiceIQ Schools Transitions Advisor.
Menu
Unit Title Level Credits
57 Provide customer service 2 2
Maintain personal presentation and a positive attitude in a workplace involving
62 2 3
customer contact
9677 Communicate in a team or group which has an objective 2 3
11938 Assist customers to select goods and/or services 2 5
11971 Use safe work practices in a retail environment under supervision 2 3
24871 Complete complex forms 2 2
28145 Interact with customers in a service delivery context 2 2
Total Credits 20
Why ServiceIQ?
ServiceIQ is the training partner for the retail sector and many others in the service industry. We help hundreds of
businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz Z.co.nz
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 11
November 2019 – Edition 7School 2 Career
The McDonald’s OASIS Programme
HERE’S A STARTER FOR A CAREER IN HOSPITALITY
Hospitality is an exciting career choice with loads of possibilities – from
food preparation, serving customers and cooking up a storm to running a
restaurant, and managing the whole business.
The McDonald’s OASIS (Offering Assistance to Students in Schools) is a gateway programme that gives students
interested in a hospitality career the chance to get real hands-on work experience with this world-leading business.
It’s also a big help for students who want to move into a hospitality job and develop a rewarding career when
school finishes.
On the menu
Students on OASIS get to work with the team in a local McDonald’s restaurant. They’ll learn important skills that are
right up with industry standards including: food safety, customer service, personal presentation and teamwork.
They will also gain nationally recognised unit standards.
The OASIS programme was introduced by ServiceIQ and McDonald’s to support hospitality training in schools.
How it works
Students gain their work experience with one shift a week over six weeks at a McDonald’s restaurant that’s close
to home. Training for each student is 30 hours in total and the schedule is agreed with the student, their school
and McDonald’s.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
12 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020School 2 Career
Benefits for students
uuGet an introduction to an exciting career in hospitality. uuGet real experience in a real workplace.
uuLearn from a global leader that offers genuine career uuEnjoy the camaraderie from working as part of a team.
development. uuLearn great industry skills and knowledge essential for
uuGain credits towards a nationally recognised a hospitality career.
qualification. uuLearn in a fully supportive environment.
Programme details
Cost of programme is $235 +GST per student and results in a McDonalds OASIS Work Experience Programme
Certificate. The certificate is made up of a set range of unit standards and credits which can be used towards
the students NCEA Level 2 Qualification and a Vocational Pathway.
Menu
While finding out what it’s like to work in the different McDonald’s stations – including kitchen, drive-through and
customer check-out – students will be assessed in these unit standards:
Unit Title Level Credits
167 Practise food safety methods in a food business under supervision 2 4
Maintain personal presentation and a positive attitude in a workplace involving
62 2 3
customer contact
Pack food and beverage orders for takeaway in a commercial hospitality
14443 2 2
environment
29529 Serve customers under supervision in a quick service restaurant 2 4
29530 Perform crew duties under supervision in a quick service restaurant 2 2
28145 Interact with customers in a service delivery context 2 2
Total Credits 17
Why ServiceIQ?
ServiceIQ is the training partner for the hospitality sector and many others in the service industry. We help hundreds
of businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
Edition 6 – August 2020 November 2019 – Edition 9 ServiceIQ Readymade Gateway Guide 2020 13School 2 Career
Noel Leeming – Discovering Passionate Experts
A GATEWAY PROGRAMME
Retail is an exciting career choice with loads of possibilities – from customer
experience, tech expertise, merchandising, marketing, running a store,
to management at head office.
Noel Leeming – Discovering Passionate Experts is a gateway programme that gives students a chance to get
valuable work experience in retail and help make the move from school into a career.
Students will gain credits that can be used towards a nationally recognised New Zealand Certificate in Retail.
They’ll be supported all the way and learn important skills in line with industry standards including: effective
communication; personal presentation; product knowledge, technology expertise and teamwork.
How it works
Students will receive a placement with Noel Leeming and will be fully supported by a dedicated Schools Transitions
Advisor who works with store management to make sure they get an all-round understanding of the world of retail.
Students will be supplied with learning resources, clear development plans and support from the Schools Transitions
Advisor who will keep their school up to date. Students’ work will be assessed by ServiceIQ.
Benefits for students
u Get an introduction to an exciting career in retail. u Enjoy the camaraderie from working as part of a team.
u Gain credits towards a nationally recognised u Learn great industry skills and knowledge essential for
qualification. a retail career.
u Get real experience in a real workplace. u Learn in a fully supportive environment.
This successful programme is a partnership between ServiceIQ and Noel Leeming.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
14 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020School 2 Career
Programme details
u Gateway model – one day per week for 10 weeks.
u Work hours will be in alignment with a realistic working environment for the retail industry and at the discretion
of Noel Leeming and ServiceIQ.
u It costs $500 +GST per student and results in a Noel Leeming – Discovering Passionate Experts certificate.
The certificate is made up of a set menu of credits (see below) which can be used towards a New Zealand
Certificate in Retail.
u Store to provide student with shirt and name badge. Student must provide their own black pants and covered in
black shoes.
Menu
Unit Title Level Credits
9681 Contribute within a team or group which has an objective 3 3
27927 Apply health, safety and security practices in a service delivery environment 3 5
Apply standard operating procedures and the code of conduct to a work role in a
27929 3 5
service delivery organisation
11817 Serve customers face to face in a wide range of contexts 3 4
11097 Listen actively in an interactive situation to gain information 3 3
Total Credits 20
Why ServiceIQ?
ServiceIQ is the training partner for the retail sector and many others in the service industry. We help hundreds of
businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
January 2020 – Edition 4
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 15School 2 Career
KICK-START A FANTASTIC CAREER
WITH A FAMOUS KIWI RETAILER!
This exciting new programme gives students a great opportunity to get in at
the ground floor with Farmers, one of New Zealand’s oldest and most famous
retail brands.
Specially designed for Years 12 and 13, students who successfully complete Farmers’ induction Level 2 programme
will have a chance to continue as a workplace trainee, gaining more skills, knowledge and a great nationally-
recognised qualification, the New Zealand Certificate in Retail Level 3.
Benefits for students
uuget an introduction plus essential skills to kick-start uugain credits towards a nationally recognised
an exciting career supported by Farmers, one of qualification
New Zealand’s most experienced and successful uuenjoy the camaraderie from working as part of a team
retailers uuand much more!
uuget real retail experience in a real retail workplace
How it works
Students accepted for this programme will receive placement at a Farmers store one day a week for ten weeks. They
will be fully supported by a dedicated Schools Transitions Advisor who works with store management to ensure they
gain an all-round understanding of the great world of retail. Students will be supplied with learning resources and
clear development plans from the Schools Transitions Advisor who will keep their school up to date. Students’ work
will be assessed by ServiceIQ.
How to get in the door
To apply for this exciting programme, please contact one of the ServiceIQ Talent Supply and Transitions Team who
TALK
will walk you through the process. Simply call ServiceIQ onTO
0800US863 693 or email schools@ServiceIQ,org.nz
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
16 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020The Farmers Gateway Programme is made up of 23 credits identified by the industry as essential for the retail
workplace. The programme involves 10 days’ work experience over 10 weeks, plus pre-workplace support.
It costs $500 +GST per student and results inSchool
a certificate.2The
Career
certificate is made up of a set menu of credits (see
below) which can be used towards a New Zealand Certificate in Retail.
Programme Details
As part of the Farmers Gateway package each student will receive:
The
uua Farmers
10 week Gateway Programme
work placement with is made up of 23 credits identified by the industry as essential for the retail
Farmers
workplace. The programme involves 10 days’ work experience over 10 weeks, plus pre-workplace support.
uulearning resources and assessment materials
It
uu costs $500support
coaching +GST per
andstudent and results
assessment in aa certificate.
through The certificate
dedicated Schools is made
Transitions up of a set menu of credits (see
Advisor.
below) which can be used towards a New Zealand Certificate in Retail.
Students will need to supply their own black polo shirt, black pants and black shoes to wear on training days.
As part of the Farmers Gateway package each student will receive:
Programme outline
uua 10 week work placement with Farmers
uulearning resources and assessment materials
Unit Title
uucoaching support and assessment through a dedicated Schools Transitions Advisor.
Level Credits
17593 will
Students Apply
needsafe work practices
to supply their owninblack
the workplace 2 days. 4
polo shirt, black pants and black shoes to wear on training
Programme
11971 outline
Use safe work practices in a retail environment under supervision 2 3
28145 Interact with customers in a service delivery context 2 2
Unit Title Level Credits
62 Maintain personal presentation and a positive attitude in a workplace involving 2 3
17593 Apply safe work practices in the workplace 2 4
customer contact
11971 Use safe work practices in a retail environment under supervision 2 3
11941 Establish and maintain positive customer service interactions in a retail 2 2
28145 environment
Interact with customers in a service delivery context 2 2
28301
62 DKO products
Maintain andpresentation
personal product information in a retail
and a positive environment
attitude in a workplace involving 22 53
customer contact
11968 DKO legislation applicable to sale of goods and services 2 4
11941 Establish and maintain positive customer service interactions in a retail 2 2
environment Total Credits 23
Why
28301 ServiceIQ?
DKO products and product information in a retail environment 2 5
ServiceIQ
11968 isDKO
the training partner
legislation for thetoretail
applicable sector
sale of goodsand many
and others in the service industry. We help
services 2 hundreds4 of
businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry. Total Credits 23
Why ServiceIQ?
ServiceIQ is the training partner for the retail sector and many others in the service industry. We help hundreds of
businesses succeed by growing their talent, and we help young New Zealand students get a head-start with skills
they need for a satisfying career and employment in the service industry.
For more information
please contact ServiceIQ:
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
For more information
please contact ServiceIQ:
December 2019 – Edition 2
0800 863 693
schools@ServiceIQ.org.nz
ServiceIQ.org.nz
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 17
December 2019 – Edition 2Cultural Camp Process
u Complete our Cultural Camps MOU.
MOU u Once completed email this to: culturalcamps@serviceiq.org.nz
u We can now register your students Expression of Interest for our Cultural
EXPRESSION Camps on our website. Here is the link:
OF http://www.serviceiq.org.nz/schools/gateway-training/serviceiq-gateway-
INTEREST cultural-camps/
u Registration forms will be emailed out to the school upon completion
REGISTRATION of expression of interest information or if schools contact us directly at:
FORMS culturalcamps@serviceiq.org.nz
u All placements will be confirmed once all the paper work has been
PLACEMENTS completed and processed by ServiceIQ.
PRE COURSE u Pre course materials will be sent out six weeks before the camp starts to
MATERIALS the students' school.
u All information regarding the camp your students are attending will be
DETAILS sent out two weeks before the camp starts.
u On completion of the programme, your students assessments will be
returned to the school so their credits can be reported to NZQA.
COMPLETION u ServiceIQ will issue your students with a certificate.
Note: Certificates can take around 2 weeks to come through from our
printers.
18 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020School 2 Career
ServiceIQ Gateway Cultural Camps
Year 12 and 13 students – are you ready for the ultimate
adventure tourism and Māori cultural experience?
KAPITI ISLAND CULTURAL CAMP
When:
Please contact your local Schools Transitions Advisor for available dates –
culturalcamps@ServiceIQ.org.nz
Where:
Kapiti Island
Why:
To give students hands-on, practical experience for achieving Tourism Māori unit standards at
Levels 2 and 3.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 19School 2 Career
Details:
Cost: $690+GST.
Travel:
Schools will be responsible for arranging student transport to and from Kapiti Boating Club, Paraparaumu.
u Please report to our check-in desk, located in the 180 Degrees Cafe, The Pier Complex, 12/18 Marine Parade,
Paraparaumu Beach at least 30 minutes before your scheduled sailing time.
u Our vessel, MV Te Aihe will depart from the Kapiti Boating Club at Paraparaumu Beach.
u Further details will be confirmed to all students confirmed to attend the camp.
Clothing:
We ask that students ensure they pack as much from the clothing list as they can.
Meals:
Everyone will be fed all their meals and snacks for the duration of the camp, but please let us know if your student
has any special dietary or learning needs on the ‘Gateway Camp Parental Approval and Application Form’.
Students will learn Māori customs and kaitiaki practices, go kiwi spotting, work amongst New Zealand native birds
and gain an understanding of tourism sustainability. They get a chance to work in a realistic tourism environment
that is one of its kind in New Zealand. Limited spaces are available on this camp.
All pages in the ‘Gateway Camp Parental Approval and Application Form’ must be completed, signed (by parent/
caregiver), collected by Gateway Coordinators, and then emailed or posted to ServiceIQ before students are registered.
Students may be required to complete Pre-camp Student Learning Material before they arrive at the Cultural Camp.
Unit Title Level Credits
17784 Examine and recite appropriate karakia in tourism Māori 3 5
17786 Explain tikanga in Tourism Māori 3 5
31070 Explain the importance of Māori place names, and use reo Māori greetings and 3 4
farewells in tourism
31287 Prepare and provide kai service, as part of a team and under supervision, for manuhiri 2 8
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
30953 – Ed4 – Aug 2020
20 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020School 2 Career
ServiceIQ Gateway Cultural Camps
Year 12 and 13 students – are you ready for the ultimate
adventure tourism and Māori cultural experience?
WAITOMO CULTURAL CAMP
When:
Please contact your local Schools Transitions Advisor for available dates –
culturalcamps@ServiceIQ.org.nz
Where:
Te Korapa Tuu Marae, 102 Hangatiki East Road, Te Kuiti
Why:
To give students hands-on, practical experience for achieving Tourism Māori unit standards at
Level 3.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 21School 2 Career
Details:
Costs: $690+GST.
Travel: Schools will be responsible for arranging students’ transport to and from the Marae as follows:
u Arrive no later than 9.45am for Powhiri briefing.
Powhiri will be at 10.00am on the arrival date.
u Pick up time 10.00am on the last day of camp.
All course transport requirements during the camp will be organised for the students.
Cash: Your student may want to purchase some souvenirs to remember their adventure, so it might
be a good idea for them to have a small amount of cash for this.
Clothing: We ask that students ensure they pack as much from the clothing list as they can.
Meals: Everyone will be fed all their meals and snacks for the duration of the camp, but please let us know if
your student has any special dietary or learning needs on the ‘Gateway Camp Parental Approval and
Application Form’.
All pages in the ‘Gateway Camp Parental Approval and Application Form’ must be completed, signed (by parent/
caregiver), collected by Gateway Coordinators, and then emailed or posted to ServiceIQ before students are
registered.
Students may be required to complete Pre-camp Student Learning Material before they arrive at the Cultural Camp.
Unit Title Level Credits
17784 Examine and recite appropriate karakia in tourism Māori 3 5
17786 Explain tikanga in Tourism Māori 3 5
31070 Explain the importance of Māori place names, and use reo Māori greetings and 3 4
farewells in tourism
31071 Identify and explain the cultural significance of natural and man-made attractions in 3 6
tourism Māori
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
22 ServiceIQ Readymade Gateway Guide 2020
30954 – Ed8 – Aug 2020
Edition 6 – August 2020School 2 Career
ServiceIQ Gateway Cultural Camps
Year 12 and 13 students – are you ready for the ultimate
adventure tourism and Māori cultural experience?
WAIHEKE ISLAND CULTURAL CAMP
When:
Please contact your local Schools Transitions Advisor for available dates –
culturalcamps@ServiceIQ.org.nz
Where:
Piritahi Marae, Tahatai Road, Blackpool, Waiheke Island.
Why:
To give students hands-on, practical experience for achieving Tourism Māori unit standards at
Levels 2 and 3.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 23School 2 Career
Details:
Costs: $690+GST.
Travel: Schools will be responsible for arranging students’ transport to and from the Marae as follows:
u Catch the 9.00am Fullers Ferry from downtown Auckland. Students will be collected and taken
to the Marae for the Powhiri at 11.00am on the arrival date.
u Pick up from Fullers Ferry downtown Auckland terminal at 2.40pm or from the Marae no earlier
than 1.00pm on the last day of camp.
All course transport requirements during the camp will be organised for the students.
Cash: Your student may want to purchase some souvenirs to remember their adventure, so it might
be a good idea for them to have a small amount of cash for this.
Clothing: We ask that students ensure they pack as much from the clothing list as they can.
Meals: Everyone will be fed all their meals and snacks for the duration of the camp, but please let us know if
your student has any special dietary or learning needs on the ‘Gateway Camp Parental Approval and
Application Form’.
All pages in the ‘Gateway Camp Parental Approval and Application Form’ must be completed, signed (by parent/
caregiver), collected by Gateway Coordinators, and then emailed or posted to ServiceIQ before students are registered.
Students may be required to complete Pre-camp Student Learning Material before they arrive at the Cultural Camp.
Unit Title Level Credits
17784 Examine and recite appropriate karakia in tourism Māori 3 5
17786 Explain tikanga in Tourism Māori 3 5
31070 Explain the importance of Māori place names, and use reo Māori greetings and 3 4
farewells in tourism
31287 Prepare and provide kai service, as part of a team and under supervision, 2 8
for manuhiri
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
30955 – Ed6 – Jun 2020
24 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020School 2 Career
ServiceIQ Gateway Cultural Camps
Year 12 and 13 students – are you ready for the ultimate
adventure tourism and Māori cultural experience?
ROTORUA CULTURAL CAMP
When:
Please contact your local Schools Transitions Advisor for available dates –
culturalcamps@ServiceIQ.org.nz
Where:
Taheke Marae, 119 Okere Rd, Okere Falls
Why:
To give students hands-on and practical experience that will teach and assess against four
Tourism Māori unit standards at Levels 2 and 3.
TALK TO US
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
Edition 6 – August 2020 ServiceIQ Readymade Gateway Guide 2020 25School 2 Career
Details:
Costs: $690+GST.
Travel: Schools will be responsible for arranging students’ transport to and from Taheke Marae as follows:
u Arrive no later than 9.45am for Powhiri briefing.
u Powhiri will be at 10.00am on the arrival date.
u Pick up time 10.00am on the last day of camp.
All course transport requirements during the camp will be organised for the students.
Cash: Your student may want to purchase some souvenirs to remember their adventure, so it might
be a good idea for them to have a small amount of cash for this.
Clothing: We ask that students ensure they pack as much from the clothing list as they can.
Meals: Everyone will be fed all their meals and snacks for the duration of the camp, but please let us know if
your student has any special dietary or learning needs on the ‘Gateway Camp Parental Approval and
Application Form’.
All pages in the ‘Gateway Camp Parental Approval and Application Form’ must be completed, signed (by parent/
caregiver), collected by Gateway Coordinators, and then emailed or posted to ServiceIQ before students are registered.
Students may be required to complete Pre-camp Student Learning Material before they arrive at the Cultural Camp.
Unit Title Level Credits
17784 Examine and recite appropriate karakia in tourism Māori 3 5
17786 Explain tikanga in Tourism Māori 3 5
31070 Explain the importance of Māori place names, and use reo Māori greetings and 3 4
farewells in tourism
31287 Prepare and provide kai service, as part of a team and under supervision, 2 8
for manuhiri
For more information
please contact ServiceIQ:
0800 863 693
culturalcamps@ServiceIQ.org.nz
ServiceIQ.org.nz
30977 – Ed2 – Aug 2020
26 ServiceIQ Readymade Gateway Guide 2020 Edition 6 – August 2020Contact us
0800 863 693
ServiceIQ.org.nz/schools
schools@ServiceIQ.org.nz
Level 14, Plimmer Towers
2–6 Gilmer Terrace, Wellington 6011
PO Box 25522, Wellington 6140
Follow us
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@ServiceIQNZ @ServiceIQNZ
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