Recy cling easier Your Guide - Kerbside recycling and rubbish collection service - Rotorua Lakes Council
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Kerbside recycling
and rubbish
collection service
Kōrero
māramatanga
Your
Guide
W e’ re m a ki ng
recy c li ng e a s ierFrom
31 October 2016
New kerbside service starts
We’re making recycling easier
What’s changing?
We are moving from a paper bag rubbish collection service to wheelie bins and
introducing kerbside recycling.
Why are you making these changes?
A review of the district’s rubbish collection services identified the need to
change to a more modern, efficient, cost-effective service. The changes will:
Improve services for the community and reduce costs
Increase recycling which will reduce the amount of rubbish going to
landfills and have a positive environmental impact
Reduce health and safety risks by introducing automated collection services
Meet the community’s demand for kerbside recycling
What will these changes mean for me?
You’ll be able to sort your rubbish and recycling easily. Instead of putting out
paper bags you can now recycle kerbside and reduce your rubbish
The bins and crate you have received are registered to your property
Any extra recyclables that don’t go in your kerbside collection bin or crate
can be taken to the Rotorua recycling centre
Your recycling will be collected fortnightly and your general rubbish will
still be collected weekly
Keep this booklet handy – it’s your guide to using the new wheelie
bins and crate, when and how to put them out and what you can and
cannot put in them.
2What will stay the same?
Your rubbish will be collected every week.
What is changing?
A new 240L recycling bin (yellow lid) for plastics, cans,
paper and cardboard
A new blue crate for glass recycling
A new 140L bin (red lid) for general household rubbish
Your recycling will be collected fortnightly
Every week Every fortnight
3How do I know which is my
recycling week?
Each bin has a temporary delivery
sticker which shows a specific street 231
Week No.
231
address.
Boundary Rd
Week 1
MONDAY
The sticker also shows your
collection day and whether you
are Week 1 or Week 2 for recycling Boundary Rd
Week 1
collections.
MONDAY
Each bin is electronically identified
and is registered to your address.
Please note: Some collection days are changing.
See the maps on page 8 - 10 to check your
correct collection day.
Tip
Your calendar, on ER 2016
DECEMB S
page 11, will help
F S
T 4
ER 2016 T W 2 3
NOVEMB F S S M 1 11
T 8 9 10
T W 6
R 2016 4 5 6 7 17 18
OCTOBE F S
M 3 5 16
S 2 12 13 14 15 25
you remember your
1 23 24
W T 2 10 11 12 13 22
T 1 8 9 19 20 21
30 31
M 7 17 18 19 20
8 9 16 26 27 28 29
6 7 14 15 24 25 26 27
4 5 15 16 23
3 13 14 21 22
11 12 22 23 30
recycling week
10 20 21 28 29 2017
18 19 29 30 MARCH F S S
17 27 28
25 26
Y 2017 W T 4 5
FEBRUAR F S
24 S M T 3
2
31 1 11 12
20 17 W T 5 9 10
JANUARY M T 3 4 8 19
S S 2 6 7 17 18
F 1 11 12 15 16 26
W T 1 9 10 13 14 24 25
M T 7 8 18 19 22 23
7 8 6 16 17 20 21 31
5 6 14 15 25 26 29 30
4 15 13 23 24 27 28 17
2 3 13 14 21 22 E 20
11 12
21 22 20 JUN S S
9 10 19 20 F
18 29 27 28 W T
3 4
16 17 27 28 M T 1 2
25 26 17 11
23 24 MAY 20 S S
7 8 9 10
18
F
30 31 W T 7 5 6 16 17
M T 6 14 15 25
Did you
5
RIL 20 17 3 4 14 12 13 22 23 24
AP S S 1 2
11 12
13 21
F
9 10 20 21 19 20 30
W T 1 2 8 18 19 28 29
M T 16 17 28 26 27
8 9 15 25 26 27
7
know?
6 24
4 5 15 16 22 23
3
12 13
14 31
BER 20 17
23 29 30
10 11
19 20
21 22
30
SEPTEM F S S
17 18 28 29 W T 3
26 27 2017 M T 1 2
24 25 AUGUST F S S 8 9 10
W T 5 6 6 7
16 17
17 M T 5
JULY 20 3 4 4 14 15
S S 1 2 12 13 13 23 24
F 11 11 12 22
We can live stream the
T W T 1 2 8 9 10 19 20 19 20 21 30
M 7 18 18 29
8 9 16 17 27 27 28
6 7 14 15 25 26 25 26
5 16 23 24
3 4
13 14 15 21 22 31
12 23 30
10 11 21 22 28 29
collection and track
19 20 30
17 18 28 29
26 27
24 25
31
when your bin has
been collected.
4Where do I place my bin?
If possible place bins approximately half-a-metre away
from other objects and close to the kerb.
Make sure lids are closed and the front of the bin faces
the road (wheels are at the back). Tip
Place them away from cars and overhead hazards
(eg trees). If you have trouble
measuring, use the
Do not place bins on the road.
recycling bin width
as a spacer.
Please put your rubbish and recycling out by 7.30 am on collection day.
5What do I put in my
recycling bin?
Clean tins and cans
Rinsed food tins
Aluminium cans Tip
Empty aerosol cans
(e.g. deodorant) To save space –
squash your items
before putting them
in the bin
Clean paper and cardboard
Newspapers and magazines
Envelopes and junk mail
Egg cartons
Clean pizza boxes
Cardboard packaging
Clean plastic (Numbers 1 – 7)
Plastic drink bottles
Plastic milk bottles
Yoghurt tubs
Ice cream containers
Plastic tubs e.g margarine containers
Tip
Cleaning bottles Please remove the lids from
plastic bottles before recycling
What can’t go in? (lids can be recycled too).
Glass
Polystyrene e.g. noodle containers, Food
meat trays or foam packaging Medical products
Electronic items Crockery and ceramics
Plastic film or bubble wrap Garden waste
Plastic bags Nappies
6What do I put in
my blue crate?
Clean, empty, unbroken glass
bottles and jars, all colours
What can’t go in?
Window or windscreen glass
Broken glass Tip
Drinking glasses
Remove the tops from your
Light bulbs
bottles and jars and place
Cookware including pyrex
tops in the yellow bin.
What do I put in
my rubbish bin?
All other rubbish that cannot be recycled
in the yellow recycling bin or blue crate.
Did you
know?
What you put into
What can’t go in? your red bin goes
Hot ashes straight to the landfill.
Hazardous waste e.g. asbestos, petrol
Liquid chemicals
Household cleaners
Automotive parts e.g. car, boat or truck batteries
Paints and solvents
Explosives and flammable material including gas bottles
7What day do I put my
rubbish and recycling out?
Rotorua district
Hamurana
Lake Rotorua
Ngongotahā
See larger map
Mamaku overleaf for this area
Rotorua
8 The colours on these maps show the daily collection areas. Key to collection days
Monday
Tuesday
Wednesday
Thursday
Friday
Reporoa and Rerewhakaaitu
Rerewhakaaitu
Lake
Rotoehu
Lake Rotoiti
Lake
Rotomā
Reporoa
Lake Ōkataina
Lake
Ōkareka
Lake Tarawera
9Rotorua city and surroundings
Which is my recycling week?
Rubbish is collected every week.
Recycling (the yellow-lidded bin and the Week No.
blue crate) is collected every fortnight.
231
Your collection day and week
number are shown on the
temporary delivery sticker on
your recycling bin.
Boundary Rd
Week 1
Look at the calendar to check which
MONDAY
week your recycling collection is on.
You will have either a Week 1 or Week
2 sticker on your wheelie bin which lets
you know when to put your yellow and
blue crate out.
Week 1
1 Recycling collection
Week 2
2 Recycling collection
There will be no collection on Christmas Day or New Year’s Day.
If Christmas or New Year’s Day fall on a weekday, collection will
Please note: Some collection days for Key to collection days be on the following day and each remaining day of that week will
your rubbish and recycling may change. move to one day later than normal.
If this happens we will let you know. Monday There will be no collection on Good Friday. Your collection will be
An interactive version of this map is Tuesday changed to Saturday, the day after Good Friday.
available online at
www.rotorualakescouncil.nz/rubbish Wednesday
Thursday
Friday
10Calendar 2016 - 2017
OCTOBER 2016 NOVEMBER 2016 DECEMBER 2016
M T W T F S S M T W T F S S M T W T F S S
1 2 1 2 3 4 5 6 1 2 3 4
3 4 5 6 7 8 9 7 8 9 10 11 12 13 5 6 7 8 9 10 11
10 11 12 13 14 15 16 14 15 16 17 18 19 20 12 13 14 15 16 17 18
17 18 19 20 21 22 23 21 22 23 24 25 26 27 19 20 21 22 23 24 25
24 25 26 27 28 29 30 28 29 30 26 27 28 29 30 31
31
JANUARY 2017 FEBRUARY 2017 MARCH 2017
M T W T F S S M T W T F S S M T W T F S S
1 1 2 3 4 5 1 2 3 4 5
2 3 4 5 6 7 8 6 7 8 9 10 11 12 6 7 8 9 10 11 12
9 10 11 12 13 14 15 13 14 15 16 17 18 19 13 14 15 16 17 18 19
16 17 18 19 20 21 22 20 21 22 23 24 25 26 20 21 22 23 24 25 26
23 24 25 26 27 28 29 27 28 27 28 29 30 31
30 31
APRIL 2017 MAY 2017 JUNE 2017
M T W T F S S M T W T F S S M T W T F S S
1 2 1 2 3 4 5 6 7 1 2 3 4
3 4 5 6 7 8 9 8 9 10 11 12 13 14 5 6 7 8 9 10 11
10 11 12 13 14 15 16 15 16 17 18 19 20 21 12 13 14 15 16 17 18
17 18 19 20 21 22 23 22 23 24 25 26 27 28 19 20 21 22 23 24 25
24 25 26 27 28 29 30 29 30 31 26 27 28 29 30
JULY 2017 AUGUST 2017 SEPTEMBER 2017
M T W T F S S M T W T F S S M T W T F S S
1 2 1 2 3 4 5 6 1 2 3
3 4 5 6 7 8 9 7 8 9 10 11 12 13 4 5 6 7 8 9 10
10 11 12 13 14 15 16 14 15 16 17 18 19 20 11 12 13 14 15 16 17
17 18 19 20 21 22 23 21 22 23 24 25 26 27 18 19 20 21 22 23 24
24 25 26 27 28 29 30 28 29 30 31 25 26 27 28 29 30
31
Week 1 Recycling collection
Week 2 Recycling collection
Christmas Day, New Year’s Day and Good Friday – no collection
11What happens to my recycling?
What happens to my recycling after it goes
in the yellow bin?
All materials placed in the recycling bin will be compacted in Rotorua and
sent to Smart Environmental’s Materials Recovery Facility (MRF) at Kopu.
This process sorts recycling into separate materials.
Once separated the products are baled and then sold in NZ and overseas
and turned into new products.
What are some of our recyclables turned into?
Paper and cardboard are used in new paper and cardboard products e.g.
packaging material etc.
Aluminium is melted down and turned into new aluminium cans etc.
Tin cans are melted and turned into new steel products.
Plastics are turned into new plastic products (e.g. plastic containers, pallets,
clothing, film etc).
Tips to reduce your waste
Choose products with little or no packaging.
Give unwanted clothes to opportunity shops or use clothing bins
Start a compost heap or worm farm, then use the
compost/vermicast in your garden.
To reduce food waste use your leftovers up, plan
your weekly meals and buy only what you need.
Did you
know?
You can join a community garden
or start one up with friends and
neighbours. Talk to
the Council for more
information.
12Where
How else could
to reduce I take
your my
waste
unwanted items?
The Recycling Centre
You can still drop off recyclables at the recycling centre.
E-waste – Electronic waste such as TVs, computers, can
be dropped off. Some charges may apply.
Whiteware – A bin is provided for items such as washing
machines and metals.
Metal – Private contractors will often pay for your scrap metal
or there is a bin at the Recycling Centre.
Did you
know?
Transfer Stations
Some recycling items can also be dropped off There are costs to
for free at the four Transfer Stations in our dismantling items like TVs
and de-gassing fridges and
district. For larger items and general rubbish,
freezers in a safe manner by
gate charges will apply.
qualified staff.
Rotorua Landfill
Residents can drop off commercial and bulk quantities of household rubbish at
the Rotorua Landfill. Some recycling can also be dropped off at the landfill.
Green Waste – can be taken to the Rotorua Landfill for composting.
Concrete – can be taken to the Rotorua Landfill for recycling.
Hazardous Waste – household hazardous waste can be disposed of at the
landfill. Items such as garden sprays, cleaners, paints, glues, batteries and
other household chemicals can be hazardous.
You should not include hazardous items in your kerbside collection.
This hazardous waste should be disposed of at the landfill and can be
declared to landfill staff on arrival.
13Frequently asked questions If I live up a steep or a long driveway, will the new bin work for me? From other areas in New Zealand most people are able to make the new bins and crate work. If after a few months you are not able to make the new bin work, give us a call and we will work with you to find a solution. Why must the lid be down on the bin when placed at kerbside ? The lid must be down to stop contents from spilling or blowing out, to keep animals out and to keep recyclables dry. Why do you ask me to space my bins away from other crates and bins? This gives the truck’s mechanical arm the room it needs to pick up the bin. If you have trouble measuring, use the bin width as a spacer. Make sure lids are closed and the front of the bin faces the road (wheels are at the back). Why do we have to keep the glass separate and not just put it in the yellow bin? We need to keep the glass separate in order to most effectively recycle it into new bottles. Please do not put any glass into the yellow recycling bin, as it makes it very difficult to recycle paper and cardboard and it is hard on the machinery used to sort the recycling. 14
What happens if I put
something that can’t be
recycled in my recycle bin?
Smart Environmental monitor what comes out of
bins as they do the collection. An onscreen camera
checks on the type of rubbish and recycling
emptied from your bin, and in the case of incorrect
material or overflowing bins the contractor will issue you a warning sticker.
This will let you know why your bin was not collected.
What happens if my bins or crate are
damaged or stolen?
Please inform the Council. Each bin has a unique ID number that can be
scanned to identify it to your property. If we find it has been misplaced to
another residence we can let you know.
If I sell my house, can I take my bins and
blue crate with me?
No, the recycling and rubbish bins and the blue crate are allocated to
the property and must stay with the property. The bins belong to Smart
Environmental and Rotorua Lakes Council. If you’re moving to another
house in the Rotorua Lakes District, a recycling, rubbish bin and crate should
be waiting for you there.
Where do I go for further information?
Visit the council website www.rotorualakescouncil.nz/rubbish
or phone the Council on 07 348 4199
15If you have any questions about your bins, collections, or
fortnightly schedules, please call the Council:
07 348 4199
or visit the Council website
www.rotorualakescouncil.nz/rubbish
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