RMIT case study for The Australian Medical Council - Embedding digital health capabilities in curriculum for GPs and other Healthcare ...
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Embedding digital health capabilities in curriculum
for GPs and other Healthcare Professionals :
A credentialing and pathways approach
RMIT case study for The Australian Medical Council
23rd April, 2021
OUR VISION: Background on RMIT Online
We are the online division of RMIT University; bringing the best digital
A community of methodologies and people to online education, focussed on meeting the needs of
the future of work. Our wholly online courses range from short, ‘snackable’
lifelong learners credentials to full undergraduate and postgraduate accredited programs. With a
heavy focus on digital skills and emerging technologies, our portfolio of courses is
successfully co-designed and co-delivered with world-leading industry partners.
navigating the Our Portfolios
Future Skills short courses
Non-accredited credentials:
world of work Micro credentials
Credentialing as a service
Accredited degree programs: In-house Future Degrees
Accelerated Future Degrees
Non-accelerated accredited
—
Our Strategy and Approach in Digital Health
Problem Purpose and Strategy
Digital health learning must be scaffolded over time and roles Credit Pathways from credentials to postgraduate degree
• Digital health technologies and processes will impact almost every role in • RMIT Online starts by offering three short credentials for healthcare
healthcare in the next decade. practitioners, leaders and healthcare designers.
• However, learning needs to be staged and scaffolded at the appropriate level, • Completion of two of these courses provides a credit pathway into the
role, setting and stage of adoption. postgraduate degree where capability is broadened and deepened.
Upskilling the workforce in digital health requires investment Upskilling investment partners improves care; reduces costs
• Healthcare learning and development leaders want to fund their teams to • DHCRC partnered with RMIT Online to sponsor and co sponsor learning with
study and apply digital health skills but do not have the budget for non workplaces for 120+ learners.
compliance based activities. • More employer investment and related incentives are required to meet ADHA
targets.
• Digital health initiatives can reduce costs by up to 11% and increase equity
and access to care (McKinsey, 2019).
The Graduate Certificate in Digital Health prepares emerging
Digital health leadership capacity limits adoption scale & pace
The healthcare workforce needs expertise and guidance to evaluate new
healthcare leaders
technologies, grounded in real world processes (Topol, 2019). So health services • to establish digital health services and capabilities within their departments
are under immense pressure to prepare their workforces to be capable of using and settings.
digital health tools by 2022 (ADHA, 2020) but their departmental and other • Capability contributes o quality and scale in adoption.
leaders lack the capability to plan and drive this adoption. • Courses build capability in virtual care and Electronic Medical Records
contribute to the majority of digital health projects in Australia and can prevent
most3 adverse medication events, save lives by improving compliance with
care recommendations and reduce duplicate diagnostic tests (McKinsey,
2019)
Current Digital Health Portfolio developed with industry and academy
Digital Health Strategy and 4. Graduate Certificate in
Change Healthcare Design Technology Enabled Care Digital Health
for clinicians and leaders to
is a six week online course is a six week online course is a six week online course develop and deliver digitally
facilitated industry mentors. One of facilitated industry mentors for facilitated industry mentors enabled healthcare services
the biggest barriers to patient people who want to design future that enables GPs and health including technology and
outcomes from digital health health services. Design thinkers practitioners to select and safely enablers, virtual care, usage f
initiatives is resistance to change. from any profession as well as and effectively apply data and EMR, and two option
For existing health care leaders and health and social care managers will digital health technologies to courses in either strategy or
nurses, this course equips you with first grasp what good design looks help patients to achieve their delivery.
the ability to evaluate, decide on like in healthcare, then be given the health goals. The strategy option course can
and deploy digital health initiatives tools and frameworks to plan the receive direct credit transfer
toward patient outcomes and that design of a prototype for their from two Future Skills courses.
see your strategy portfolios.
meaningfully adopted by your 12 Credit Point
workforce. credit transfer
Core principles underpinning our courses
Equity of Access & Holistic View Patient at the Centre People are at the heart Reflective Leadership
Ethical Care of transformation
Transformation should target Healthcare is a complex and Patients are helping to drive Technology is only a tool to Healthcare is always
inclusion for all system users inter-dependent system. change and are at the centre support better healthcare changing and healthcare
including those from diverse of any digital transformation. outcomes. leaders will always be
cultural and socio-economic Successful transformations learning.
backgrounds depend on the interactions Health 2.0: “Nothing to me People are the drivers of
between: Patients, Their without me” change and leaders of Continuous reflection and
Families, Service Providers, transformation. improvement are at the heart
Payors, Purchasers. of an encouraging learning
system.
Successful implementation
requires investment in your
people.
5
—
Our learners and learning outcomes
Learners • Clinical healthcare managers • Design thinkers wanting to get • Clinicians including GPs, nurses, • Early career clinicians
• Non clinical healthcare managers into healthcare psychologists, other allied health • Mid career health administrators
• All settings and modalities • Healthcare managers professionals • Want to lead future of health
• All settings and modalities
Learning
1. Analyse how digital health trends 1. Evaluate, apply contemporary and 1. • Evaluate, apply contemporary and 1. Critically analyse societal, cultural, economic
technologies are impacting current and
Outcomes relevant industry frameworks, the risks, relevant industry frameworks, the risks, and technological factors that enable or
future healthcare ecosystems, and enabling
barriers and success factors to adoption of barriers and success factors to adoption of inhibit patient, consumer and citizen
including patient-centred care, new care
current consumer and patient current consumer and patient technologies engagement in safe, effective and efficient
models, the ageing population, legal and
technologies 2. Critically analyse approaches to efficacious, digital health service delivery and business
policy settings
2. Critically analyse approaches to patient-centric, technology-enabled health models.
2. Evaluate readiness for a digital health
efficacious, patient-centric, technology- and wellbeing 2. Evaluate the importance of data, information
initiative, considering alignment to state and
enabled health and wellbeing 3. Recommend digitally enabled approaches and knowledge management in digital health
organisational strategy within an Australian
3. Recommend digitally enabled approaches to patient care that support patient and the implications for effective governance
organisational context
to patient care that support patient outcomes and wellbeing in both health service delivery and citizens’
3. Formulate a strategy for a digital health
outcomes and wellbeing rights.
initiative for a healthcare executive team to
3. Analyse contextual considerations, including
approve, including an approach to change
regulation, policies and standards, socio-
management and adoption
economic, socio-technical and cultural
sensitivities, funding, workforce and other
capabilities, to the provision of digital health
services.
4. Design an effective strategy for implementing
digital health initiatives in two core socio-
technical domains - electronic health records
and virtual care delivery - using reflective 6
leadership.
Embedding digital health capability across RMIT Health and Biomedical Sciences
Using key documents, we are developing:
Every STEM graduate program will include
RMIT RMIT digital Position
our four platform courses to develop
definition of health statement for graduate digital capabilities.
digital capabilities accrediting
health bodies Every health graduate program will include
our digital health capabilities to develop
graduate digital health capabilities.
—
Progress so far
2
Courses we have built with the Digital Health CRC short
course
• Launched Aug 2020 with intakes
Technology Digital Health Healthcare three short courses
Enabled Strategy and Design • DHCRC sponsored 105
30
Change learners and half-sponsored
Care hours of
20 learners
• 600+ expressions of interest webinars
• 180 total enrolments delivered
• Evaluation of skills adoption
3.9 mOSI*
and impacts yet to
commence
Graduate
Certificate in
Digital Health
• Credit Pathway *mOSI = mean Overall Satisfaction Index, a
Established from weighted index generated from all surveyed
Short Courses students asked to rate their overall
experience on a scale of 1-5.
• First intake July 2021
8
The Healthcare Design Uplift of digital health skill confidence
course has already
benefited my role in that it
has helped me be more
Average Skill Rating (out of 5)
‘health focused’ with my
5
tech background.
The most impactful piece of
learning was the
4 3.9
healthcare’s three sided
marketplace. I found my +44%
mentor to be incredibly
well versed on the topic,
approachable and 3
2.7
accessible.
As a result, I would
definitely recommend this 2
course as I feel the design
thinking / innovation skills
for my friends in health
would be v. helpful” 1
Georgina Drury, Founder,
Springday
0
Pre Course Post Course
Insights into our sponsored & co-sponsored learners
“The Digital Health
Strategy and Change Found the course Learners would recommend Course lived up to
course has already helped practical & easy to this course to their learners’
apply colleagues expectations
me in my role. Indeed, I
100% 100% 91%
used the course content
(my business case) in a
review report that the Dept
of Health commissioned my
work to undertake.
Digital
Health Technology
This business case fed into Strategy Enabled
Healthcare
Design
my report and helped and Care
shape my organisational Change
approach to rolling out a
digital health initiative.”
Andrew McAlister, Data
Governance and Ethics
Specialist , NPS MedicineWise
NFP
DHCRC 2020 Enrolments 2021 Enrolments
Fully Sponsored 105
Co-Sponsored 10 22
TOTAL
*Statistics are based on post course survey responses which included 30 learnersInsights into our sponsored & co-sponsored learners
The Technology Enabled
Care course is such an eye
opening and thought
provoking course that can
90% 97% 93%
be applied to all healthcare
situations and would be
valuable for all healthcare
professionals.
I have learnt so much! It
will make me reflect on the
journey of the patient
through the health system
and how technology can
support and impact on
this”
90% of our 97% of our 93% of our
Natalie Wischer, Chief sponsored and sponsored and learners would be
Executive Officer, National co-sponsored co-sponsored interested in
Association of Diabetes learners learners feel they future DHCRC
Centres completed their have learnt sponsorship
course. something new opportunities
from their across RMIT
course Online health
coursesStudent Case Study Cameron Botterill ICT Director – Business Growth & Innovation at Australian Red Cross Lifeblood Graduate of Digital Health Strategy & Change "I completed the Digital Health Strategy & Change micro-credential. I have always had an interest in digital transformation and the role it can play in improving health outcomes. As digital technology increasingly shapes and influences our lives, consumer and patient experiences and expectations are changing and health needs to move with that. I’ve worked in and around technology and the role that it can play in improving health for many years, however it’s always good to get a fresh perspective and learn about new capabilities and what other health industries are doing. The course outline from RMIT really interested me in terms of using that to seek new ideas and perspectives. The fact that the course was also shaped by the Digital Health CRC was also a huge plus. The training has given me the confidence to continue to contribute to and shape digital transformation at Lifeblood."
Credit Pathways Approach
Thank you
Get in touch
olivia.whitty@rmitonline.edu.au
Kerryn.butler-Henderson@rmit.edu.auYou can also read
