RONALD MCDONALD HOUSE CHARITIES - IMPACT REPORT 2020 OF CENTRAL NEW YORK - CNY RONALD MCDONALD ...
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Central New York
IMPACT REPORT 2020
RONALD McDONALD ®
HOUSE CHARITIES
of Central New York
A message from the
Executive Director
Dear Friends,
The CNY Ronald McDonald House was built on the simple idea in need of
that nothing else should matter when a family is focused on the emergency sleep
health of their sick child. For over 37 years, Ronald McDonald accommodations in order to prevent exposure and help keep
House Charities® of Central New York has provided families with themselves, and their families, safe and healthy.
a comforting place to stay when their ill and injured children seek
medical treatment at Syracuse hospitals. This philosophy has When faced with the uncertainty of the COVID-19 pandemic,
remained steadfast even in the midst of a global health crisis. community support never wavered. We are so grateful that
we had the ability to accommodate guest families at a local
The CNY Ronald McDonald House temporarily closed to hotel and to open our doors to provide a place of respite for
guest families in response to the COVID-19 pandemic. We front-line health care professionals.
provided guest families that were residing with us at the time
with alternative accommodations at a local hotel and provided Thanks to the support of donors and volunteers like you,
daily food vouchers for a total of 180 guest night stays. we are able to help keep families together and close to the
When the House closed to guest families, volunteers and medical care they need – all year long. Your generosity has
WXEǺXLISVKERM^EXMSRWE[EYRMUYISTTSVXYRMX]XSWXITMRERH a direct impact on our operations and helps us carry out our
GSRXVMFYXIXSXLIPSGEPǻKLXEKEMRWX(4:.) mission every day.
To help support local health care professionals working tirelessly Thank you for your ongoing support,
on the front lines of the pandemic, we reached out to our
partners at Upstate University Hospital to temporarily shift our
program care model and repurpose the CNY Ronald McDonald 'IXL8VYRǻS
House. Our House then opened exclusively to front-line health Executive Director
care professionals from Upstate University Hospital who were
COMMUNITY SUPPORT IS MORE IMPORTANT THAN EVER The shifts in our program care model in response to the COVID-19 pandemic, along with the loss ŅüüƚĹÚų±ĜŸĜĹčųåƴåĹƚåØʱƴåʱڱŸĜčĹĜĀϱĹƋ ĀűĹÏĜ±ĬĜĵޱÏƋŅĹŅƚųŅųč±ĹĜDŽ±ƋĜŅĹţ Unanticipated expenses incurred by housing and providing meals for guest families at the hotel for 180 nights, along with keeping the House operational for front-line health care professionals and cleaning fees, exceeded $38,000. But the Ņƴåų±ĬĬĜĵޱÏƋĜŸü±ųčųå±ƋåųţĘåĹÏŅĵÆĜĹåÚØƋĘå unanticipated expenses caused by the shifts in our program care model and direct fundraising losses amount to more than $350,000. As we look ahead, community support will play an important role in our ability to overcome this üƚĹÚĜĹčÏʱĬĬåĹčåţ
Responding to the
COVID-19 pandemic “ The CNY Ronald McDonald House has been an
absolute godsend to myself and my family.
ĘåĹƋĘåkF%ěŎĿÏųĜŸĜŸĘĜƋØFƵŅųųĜåÚåƴåųƼŸĜĹčĬå
day that I would bring the virus home to my husband,
ƵĘŅʱŸÏŅĵĵŅĹƴ±ųĜ±ÆĬåĜĵĵƚĹŅÚåĀÏĜåĹÏƼØƵĘĜÏĘ
RMHC® of CNY has worked closely with Global Ronald McDonald makes him more susceptible to infections and makes
-SYWI(LEVMXMIWWXEXIERHPSGEPSǽGMEPWGSQQYRMX]TEVXRIVWERH ĘĜĵĜĵĵƚĹåÏŅĵŞųŅĵĜŸåÚţĘåBŅƚŸåƋŅŅĩŸŅĵƚÏĘ
area hospitals to navigate the COVID-19 pandemic and shift our stress out of my life, and I feel like it has truly helped
program care model. Ÿ±ƴåĵƼĘƚŸÆ±ĹÚűŸĬĜüåţFƵ±Ÿ±ÆĬåƋŅÏŅĹÏåĹƋų±Ƌå
While the CNY Ronald McDonald House was temporarily closed on working and taking care of patients without
to guest families, it was repurposed to provide emergency sleep the added worry of possibly making my husband “
accommodations for front-line health care professionals from ŸĜÏĩţFƵĜĬĬÆååƋåųűĬĬƼčų±ƋåüƚĬüŅųƋĘĜŸƵŅĹÚåųüƚĬ
Upstate University Hospital. Ņųč±ĹĜDŽ±ƋĜŅűĹÚƋĘå±ÆŸŅĬƚƋåĬƼÆå±ƚƋĜüƚĬBŅƚŸåţ
Nichole Mueller, CNY Ronald McDonald House guest
“ It was incredibly hard for us to be away from
home during the COVID-19 crisis, but because of
the House, we were able to be near our son, and
and Upstate University Hospital employee
spend invaluable time with him every day. I truly
believe us being able to be with him each day led to
“
him becoming well enough to leave the hospital weeks
earlier than expected.
The Van Gorden family
of Poughkeepsie, NY
60-night stay, including
31 nights with hotel
accommodations
and food vouchers
“
The CNY Ronald McDonald House has the best heart and
is super giving in a time of need, especially when you feel
the world is crashing down on you. It provides a very reliable
$2,900
$3,100
support system on top of being a place to stay. raised by meal
grant awarded sponsors in
For us, the most impactful thing was being able
“ from the CNY two weeks
to see our daughter regularly instead of having to Community Foundation
drive hours to see her. COVID-19 Community
Support Fund
The Brown family of Gouverneur, NY
73-night stay, including 39 nights with hotel
accommodations and food vouchers
MEALS THAT HEAL:
COMMUNITY SUPPORT ENABLES
PROGRAM SHIFT
We had no choice but to suspend volunteer groups
from preparing meals at our House during the pandemic.
We are thankful for everyone who stepped in to help
$3,600 sponsor a meal, and for our local restaurant partners that
delivered catered meals.
in meal vouchers
provided by the
Sheraton Syracuse When we temporarily closed the House, meal sponsors,
University Hotel our partners at Sheraton Syracuse University Hotel and a
local grant helped us to continue to cover a portion of our
food costs for guest families through room service and
takeout from the hotel.
The impact:
Family-centered care and accommodations
RMHC of CNY enables family-centered care, a
model in which all aspects of care are oriented
toward supporting and involving the family. For
Families save an
that model of care to succeed, family proximity
average of
XSELSWTMXEPM^IHGLMPHMWOI]
$
When a child is sick, parents want the best
care possible – even if it is hundreds of miles
away. Our House allows families to access
275
per day
$
WTIGMEPM^IHQIHMGEPGEVIF]TVSZMHMRKETPEGIXS
stay at little, or sometimes no, cost. By staying Over the course
at the House, parents can better communicate of a year, our donors
with their child’s medical team, keep up with
help save guest families
complicated treatment plans and focus on the
health of their child.
approximately
$
Providing sick children what they
need most: their families
1.35 million
iin out-of-pocket lodging,
food and parking
expenses
CNY RONALD McDONALD
HOUSE OTHER ACCOMMODATIO
one-night stay
NS
$
25
one-night stay
$
vs $ 150
$ ǻZ
ǻ
ǻZI
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125 750
ǻZIRMKLXWXE]
CNY RONALD OTHER
McDONALD HOUSE ACCOMMODATIONS
Private room and bathroom
Three home-cooked meals each day
Fully stocked kitchen
Family-centered living spaces
Family activities
Children’s play spaces
Free on-site parking
Compassion and friendship
Families are stronger when they are together:
The Scott family’s story
7]PMIGSXX[EWNYWX]IEVWSPHERHǻRMWLMRKYTOMRHIVKEVXIR[LIR
she complained that she wasn’t feeling well. Her mom Natalie
thought she was experiencing nerves associated with an upcoming
end-of-year school performance. But after two weeks of continued
W]QTXSQWHSGXSVWƶZMWMXWERHRIKEXMZIPEFVIWYPXWER27.ǻREPP]
provided answers: Rylie had a medulloblastoma, a cancerous brain
tumor growing near her brain stem.
Rylie was referred to Upstate Golisano Children’s Hospital. Together, Given Rylie’s aggressive treatment schedule, the Scott family lived at
the entire Scott family, including Rylie’s siblings Serena and Brody, the CNY Ronald McDonald House in the extended-stay apartment on
traveled from their home in Clinton, New York, to Syracuse and weekdays and returned home on weekends.
found comfort and respite at the CNY Ronald McDonald House.
The private apartment – which has a full kitchen, spacious living room,
Rylie underwent surgery and the tumor was successfully removed;
bedroom and bathroom – enabled the family to maintain a sense of
however she needed chemotherapy and radiation treatments over
normalcy. Natalie, who works from home, was able to continue to do
XLIRI\XRMRIQSRXLWXLEX[SYPHVIUYMVIPSRKXIVQWXE]WMR]VEGYWI
so, while Rylie was able to play with her siblings.
“ Having a sick child is hard enough, but when you
have other kids, it changes everyone’s lives,” said
Natalie. “I don’t know how we could have gotten
“ Staying at the CNY Ronald McDonald House impacted Rylie’s
overall experience at the hospital and during her treatments,
and the family support helped improve her happiness.
through Rylie’s treatments without the House.
Rylie Isabella Scott
Jan. 8, 2013-July 14, 2020
Forever in our hearts
The Scott family stayed at the CNY Ronald
McDonald House 16 times, for a cumulative total
SJ RMKLXW8LIQSWXWMKRMǻGERXERHMQTEGXJYP
part of their stay at our House was that it kept the
family together. In fact, Rylie was never apart
“
Rylie was able to tolerate her
treatments because her family was by “
her side,” said Natalie. “And playing with
from her siblings for more than 12 hours
during the nine-month span. her siblings helped keep Rylie happy.
2019 in review:
Who we served
DISTANCE
FROM HOME
More than 150 miles: 17.6%
100-150 miles: 11.7%
50-100 miles: 59.7% HOSPITALS
25-50 miles: 10.7% VISITED
Less than 25 miles: < 1%
Upstate Golisano
Children’s Hospital: 51%
5.6 average
length of stay Crouse Hospital: 48%
nights Physician
4ǽGI:MWMXW 1%
TYPES OF CARE
813 referrals Neonatal Intensive Care
Pediatric Surgery
5,406 guest night stays Pediatric Intensive Care Unit
2,302 family members Pediatric Hematology/Oncology
Pediatric Cardiology
324 siblings of patients High-Risk Pregnancy2019 in review:
Meals That Heal
4RISJSYVQSWXWMKRMǻGERXERHMQTEGXJYPKYIWXJEQMP]TVSKVEQW
“Meals That Heal,” helps us provide well-balanced meals
for guest families. Community groups, schools, businesses
and volunteers help prepare home-cooked meals and local
restaurants donate dinners each month.
Meals That Heal
helps save us
$
109,500 508 meals served
per year in meal expenses 134 volunteer groups
15 VIWȳYVȠRȳWȳLȠȳ
ȵSRȠȳIȵQSRȳLțȆ2019 in review:
House programs
8LEROWXSTEVXRIVWLMTW[MXLSXLIVPSGEPSVKERM^EXMSRW[IƶVI
fortunate to provide guest families with access to area
EXXVEGXMSRWMRGPYHMRKXLI7SWEQSRH,MǺSVH>SS3I[=SVO
State Fair, Milton J. Rubenstein Museum of Science and 188
Technology (MOST) and local sporting events. individuals
VOLUNTEER
SUPPORT
49 Volunteers save us Volunteers are the heart of our
pet therapy home. They assist us in many
approximately
visits areas on an ongoing basis, help
HEALTH AND $84,000 us transform our House into a
WELLNESS PROGRAMS per year by serving home for the holidays and make
Pet and massage therapists EHMǺIVIRGIMRXLIPMZIWSJSYV
as an extension of
regularly visit the House to help guest families.
our team
bring a welcome distraction
36
from an illness or injury.
massage 7,000 36
therapy groups
hours of
visits
volunteer
serviceFounding mission partner spotlight:
McDonald’s
We receive invaluable support from our local McDonald’s
owner/operators, suppliers, employees and customers
BY THE NUMBERS:
across Central New York, the Mohawk Valley, Binghamton, 2019 in-kind donations from McDonald’s partners
;EXIVXS[RERH3SVXLIVR5IRRW]PZERMEXSLIPTYWJYPǻPPSYV
mission. Through monetary contributions, volunteerism,
cause-related marketing promotions, Happy Meal
14,000 cans of juices and soft drinks
purchases, donation boxes and round-up programs,
McDonald’s has a direct impact on our ability to continue
to meet the day-to-day needs of guest families.
5,000 single-serve milk jugs
We are also fortunate to have McDonald’s owner/operators 4,000 rolls of toilet paper and paper towels,
donate their time and expertise to serve on our board of and paper cups
directors and event committees, participate in our Meals that
Heal program, collect Wish List items and make personal
monetary and in-kind contributions.
2,000 packages
of hand sanitizer,
laundry soap and
assorted cleaning
McDonald’s restaurant fundraisers and supplies
donations from owner/operators help cover
more than $300,000 of our annual $1.1 million
operating income.
Amanda enjoying a Happy Meal® in the
CNY Ronald McDonald House kitchenCorporate donor spotlight:
FedEx Ground
FedEx Ground demonstrates an extraordinary
commitment to the CNY Ronald McDonald House and
XLIKYIWXJEQMPMIW[IWIVZI;LEXǻVWXWXEVXIH[MXL
a one-time meal donation has evolved into a nearly
decade-long partnership. Annually, FedEx Ground
TVSZMHIWEǻRERGMEPGSRXVMFYXMSRSJXLVSYKLMXW
+IH*\(EVIWTVSKVEQ[LMGLLIPTWSYVSVKERM^EXMSR
continue to meet the needs of guest families.
.REHHMXMSRXSǻRERGMEPWYTTSVXIQTPS]IIWGSPPIGX
Wish List items, volunteer at the House, support our
annual fundraising events and are regular participants
in our Meals That Heal program. Each month, a group
of employees grocery shops and comes to our House Employees
to prepare a home-cooked meal for up to 50 guest have provided
family members at a time. meals for over
20,000
guest family members
and children over
the yearsIt takes many hearts to make our home
We are hopeful for the future and look forward to continuing
to provide compassionate care to families with sick children as How can you help? Donate now.
we have for more than 37 years. As has been the case since our åĹååÚƼŅƚųĘåĬŞƋŅŅƴåųÏŅĵåƋĘåĀűĹÏĜ±ĬĜĵޱÏƋƋʱƋ
founding, it is with the support of the community that we will do so. ƋĘåkF%ěŎĿޱĹÚåĵĜÏʱŸĘ±ÚŅĹŅƚųŅųč±ĹĜDŽ±ƋĜŅĹţĘå
resulting unanticipated program costs and direct fundraising
Get involved: losses that we have incurred has amounted to more
• Adopt A Room than $350,000. Your support is a vital part of our ability to
ÏŅĹƋĜĹƚåƋŅŞųŅƴĜÚåŸåųƴĜÏåŸƋŅčƚåŸƋü±ĵĜĬĜåŸØ±ĹÚŅýåų±Ĺ
• Donate items from our Wish List
±ýŅųÚ±ÆĬå±ĹÚÏŅĵüŅųƋ±ÆĬåŞĬ±ÏåƋŅŸƋ±Ƽţ
• Host a fundraiser
• Volunteer at the House Please consider making an online
• Participate in our “Meals That Heal” program donation at rmhcny.org or by texting
• Attend our Golf Invitational or RMHCNY to 243725.
Many Hearts One Home Celebration
• Join our Red Shoe Society or Youth Advisory Board
If you have a desire to help, please email house@rmhcny.org to
learn more about current available opportunities as programs
[IVIEǺIGXIHF]XLI(4:.) TERHIQMG
Thank you!2020 BOARD OF DIRECTORS NON-PROFIT
47,&3.>&8.43
@2020 McDonald’s
Amy Collins, President U S P O S TA G E
Ronald McDonald House Charities®
Mark Renquin, 1st Vice President
Alan Peterman, 2nd Vice President of Central New York PA I D
SYRACUSE, NY
Steve Malone, Treasurer 1100 E. Genesee Street, Syracuse, NY 13210 PERMIT NO. 999
Colleen Kernan, Secretary rmhcny.org • 315-476-1027 • house@rmhcny.org
Nader H. Atallah, M.D.
Steve Case
Rich Krahling
Mike Madigan
Karen Ohliger
Hon. Anthony J. Paris
Brian Rapp
Jennifer Speicher
Matt Trinkaus
Carrie Wojtaszek
STAFF
'IXL28VYRǻS
Executive Director
Jennifer Leitgeb,
Development Director
Nicole Poplawski,
House Manager
Catherine Cross,
Fundraising & Development
Associate
Kathy Carr,
'YWMRIWW4ǽGI&HQMRMWXVEXSV
Shelly Schwitter,
Guest Services Associate
Faye Janes,
Donor Database SpecialistYou can also read
