SALES AND HOME ADVISOR - JOB DESCRIPTION Phnom Penh, Cambodia 2021 - DigitalOcean
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SALES AND HOME ADVISOR JOB DESCRIPTION Phnom Penh, Cambodia 2021
Urban Living Solutions (ULS) is a growing real estate and
lifestyle development company based in Phnom Penh,
Cambodia. We target community-focused projects for the
Cambodian middle class. ULS currently has four active,
large mixed-use development projects in construction.
2
Vision
Build community-focused solutions for the Cambodian
emerging middle class.
Values
COMMUNITY
Communities are formed on a
foundation of trust, and we believe
the built environment can facilitate
the introductions, conversations,
and daily interactions that connect
people and help form deep
relationships. Close communities
build great cities and a stronger
nation – this is ambitious, but that is
what we want to do.
ACCESSIBILITY
We are developing solutions for
the bottom 90 percent of the
population. Sure, there is more
money to be made in the luxury
market, but that is not us. We focus
on using good design to create
affordable solutions within the
budget of the Kingdom’s emerging
middle class.
TRANSPARENCY
We do not want to promise the world
and fail to deliver. We believe in
learning from our experiences –
what works and what does not.
We will share this with clients and
we will be honest about feasibility and
areas to improve.
ACCOUNTABILITY
Whether it is customers buying homes
from us or partners we are developing
land for, we will be realistic about
timelines and costs. If we do not
make a target, we will own it and
work to make it right.
3About this position
ULS is not your standard real estate
development company and this is our core
value. We are here not to compete with other
existing developers for profit, but we aim to
redefine the way people live and work, we
differentiate ourselves and our products
very clearly that no others can possibly
compare.
4SALES AND HOME
ADVISOR
Job Description Specifically, this position will focus in the
following areas, in order of priority:
Sales and Home Advisory • Be knowledgeable and understands all Urban Living Solutions (ULS)
projects;
~90% of total work • Provide excellent customer service and drive our ethos of “sales
through service”;
• Be able to evaluate customers’ current and future lifestyle
requirements;
• Assist with sales efforts through marketing campaigns and events,
including attendance at all Company sales events;
• Generate leads, including cold calling prospective customers;
• Maintain relationship with current and prospective customers;
• Attend all required sales meetings and trainings;
• Keep Management informed by submitting activity reports, such as
daily call reports, weekly work plans etc.;
• Monitor competition by gathering market information on pricing, new
projects, delivery schedules etc.;
• Maintain professional network and market knowledge by attending
workshops and participating in professional societies / networking
events;
• Assist in resolving customer complaints;
• Undertake tasks as assigned by Management.
Sales Admin • Maintain Customer Relationship Management (CRM) software;
• After-sales customer service coordination.
~10% of total work
Education & Bachelor’s Degree in Marketing, Business Administration or equivalent;
Experience 1+ years of experience in Sales, Marketing, Business Development or
This position is open to Cambodian similar;
nationals only.
1+ years of experience in real estate or similar field;
Strong organizational and time management skills, with an attention to
detail;
Intermediate Microsoft Office skills;
Excellent written and verbal communication skills, well-developed
presentation skills;
Team player;
Must be able to work in a fast-paced environment that is still in its formative
period.
Languages: Fluent in English, competency in Chinese (Mandarin) preferred
but not essential.
5Other Details Working hours: Up to 48 hours per week; work outside of office hours will
be required on occasions.
Location: Phnom Penh, Cambodia.
Reports to: This position reports to the Sales Manager.
Compensation: ULS is offering a competitive base salary and commission
plan, commensurate with experience.
Benefits: This position comes with international medical coverage and
unlimited holiday/leave.
Application Please email your CV and cover letter sharing your experiences to
jobs@urbanlivingsolutions.com
Please use the subject line: “I’m a customer service champion”
Only shortlisted candidates will be contacted for interview.
Thank you.
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