Savills Worldwide Occupier Services - The client, first and always. A real alternative
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Savills Worldwide Occupier Services The client, first and always. A real alternative 1
Contents 01 02 03 04 05 06 Company Tenant Project Corporate Account About Overview 04 Representation 08 Management 10 Management 12 Savills 14 Contacts 16 2 3
01
Company
Overview
Our mission is to represent our
clients zealously, and through that
commitment, to achieve superior
results.
Established in 1855 and with unrivalled growth, we now
have more than 600 owned and affiliate offices and
associates across the world. We are able to provide a full
range of integrated real estate services and can consistently
deliver any type of assignment on a worldwide basis.
We have a wealth of experience and track record and
believe that the diversity of our people and skills is hugely
advantageous in terms of adding value to our clients. We
pride ourselves on being creative, going the extra mile,
bringing new ideas and delivering outstanding results.
Our tenant representatives, project managers and account
managers, whether working together or separately,
are passionate in their desire to achieve the very best
outcomes for our clients.
Our talent of understanding our clients’ business is
enhanced by the entrepreneurial culture within Savills. At
the heart of our business, this spirit empowers our staff to
add more value to our clients by sharing their knowledge
and ideas, enabling us to provide a superior service.
In June 2014 Savills completed the acquisition of Studley,
a leading US independent commercial real estate services
firm specialising in tenant representation, now operating in
the Americas as Savills Studley.
Benefiting from an additional 25 offices across the US,
the acquisition has provided Savills with a significant US
footprint strengthening our position as a leading advisory
business focused on the world’s key cities.
Following this acquisition, we are delighted to introduce
Savills Worldwide Occupier Services. The Savills brand
is synonymous with quality and our aim is to provide
occupiers with a service that is the best in class.
“Savills is the intelligent alternative.”
Richard Chalker
Morgan Stanley
4 5
Savills Worldwide Occupier Services Group is focused Space transacted in 2014: Total broker/consultant numbers in 2014:
exclusively on delivering all the services an occupier needs
70m 36m 38m 358 492 454
Tenant Representation Corporate Account Management Project Management sq ft sq ft sq ft
• Transaction Management • Strategic Consulting • Project and Development Services
Americas EMEA APAC Americas EMEA APAC
• Complex and Emerging Markets • Lease Administration • Workplace Strategy
• Corporate Capital Markets • Portfolio Administration • Technical Due Diligence
• Data Centres and Critical Environments • Energy and Sustainability
We recognise that our clients expect and deserve a five star service and at every level of our organisation we are
• Consultation committed to devoting our enthusiasm, resources and attention to achieve this outcome. Wherever you are in the world
of real estate, we hope that you will be pleased you chose to work with Savills.
“Savills is more than a strong brokerage firm; they
are trusted advisors and understand our business
drivers. The team produce quality recommendations
and outputs that are C-suite ready.”
Wayne Taub
VP of Real Estate, Time Warner
6 7
02
Tenant
Representation
Great tenant representation is about so much more than
just the transaction.
For many businesses, real estate is the We make it our business to understand contraction is their biggest challenge. New The HQ office, a flagship store or big box • Consultation workshops to identify • Advice on legal and operational context of
second highest class of operating expense. your business. We listen and learn about products and services in a fast changing distribution centre, is a tangible symbol of all strategic options different options
We strive to make your real estate a your business planning and operational competitive landscape require a high level a company’s success. Get it right, and real • Market search for every opportunity, • Workplace consultancy and space
competitive advantage. requirements so we can consider how they of responsiveness; Real Estate can make a estate can be transformative for your brand, on-market and off-market planning
will impact your real estate. major contribution. attracting the best talent, and inspiring
Our dedicated Tenant Representation teams • Systematic approach to arbitrage and • Project management for tenant
market confidence.
provide expert and impartial property advice Lease events consistently represent Your building and the environment it negotiation to secure the very best improvements, refurbishment and interior
to occupiers of all classes of commercial landmarks and opportunities in a business provides can foster greater productivity As we guide tenants through the process of commercial terms fit-outs
real estate space. A powerful combination cycle. An expertly negotiated lease can and collaboration. By combining inspired identifying best space options and zealously • In depth financial analysis of terms for • Change Management advice
of best-in-class professionals and a 60-year support business success in many ways. design with thoughtful space planning, negotiating exceptional commercial terms, occupation or purchase, on P&L. GGAP • Building consultancy and surveys,
history of tenant representation delivers cost employees interact both professionally and it is our deep understanding of the role and NPV bases. including negotiation of dilapidation /
effective and creative solutions to our clients. Negotiating flexibility of terms assists agility casually, often creating unexpected benefits that real estate plays in corporate success, • Liaison with legal advisors reinstatement liabilities
and change management. Many business in creativity, communication and enhanced that explains our track record of achieving
leaders will state that unexpected growth or • Lease advisory, including rent reviews • Residential Corporate Services and
corporate culture. outstanding results for our clients.
lease renewals and restructures relocation support
“Savills has consistently demonstrated high performance and delivered value to our
organisation. Savills staff are always professional and go the extra mile to provide
top notch service to our real estate team at Pitney Bowes. They are respectful to the
entire real estate process including third party service providers and landlords.
They are a valuable part of the team.”
James Cullinan
8 Pitney Bowes 9
03
Project
Management
Great project management achieves specific
project goals, secures clients’ capital
objectives and mitigates risk.
We believe that project success is about We are committed in our approach, that every client is different and every project teams are able to offer a range of specialist • Facility forensic evaluation and due diligence
creating value for our clients by identifying transparent in our delivery methods and unique. services to dovetail with our clients’ specific • Programme management
and capturing opportunities that provide real collaborative and cooperative in our requirements.
Our significant repeat clientele is testimony • Contract management
and ongoing benefits which extend beyond stakeholder management role.
the project delivery phase. to our ability to build long term, mutually Our Project Management team’s specialist • Time management and programming
Our Project Management team has a beneficial relationships with our project services include: • Commissioning and handover
From project inception, through to handing wealth of experience in delivering project partners. With over 500 project managers
• Special projects
over the keys, we offer a fully integrated suite management services to Corporate operating across the globe, our dedicated
of project management services. occupiers internationally. We understand and professional project management • Risk management
“Savills provided excellent advice and insight throughout “With this being such a high profile project, I could not have asked for a better
the entire project and the result was an outstanding partner to work with than Savills. They exceeded every expectation I had and made
long term solution for our Shanghai office needs.” these relocations the best I have ever experienced.”
Jimmy Wong Lori Ferguson
AIA, China Wells Fargo
10 11
04
Corporate Account Management
Great corporate account management means being able
to deliver international property portfolio services 24/7
365 days a year.
We understand the responsibility that comes We are recognised in our industry as Our global clients have placed their Systems matter, so our lease administration • Comprehensive portfolio activity, event • Clearly define qualitative and quantitative
when our clients trust us to take on their providing the most innovative and highest confidence in our ability to combine real team works globally, managing data in tracking and management. business drivers.
portfolios and we thrive on the challenge of quality real estate analytics to our clients and estate with the disciplines of operations, over 54 countries and in excess of 30,000 • Detailed lease administration and data • Engineer creative solutions and optimise
becoming part of their team and helping to have invested heavily in achieving that goal. research, statistics, economic forecasting properties. We provide a complete service management. deal structures to meet our client’s
deliver exceptional service. Our professionals have advised some of the and mathematics to deliver the most to our clients covering all aspects of lease objectives.
• Detailed financial analytics to address any
largest and most sophisticated firms in the sophisticated analysis available of administration and data management.
With experience of running accounts stay versus go decisions. We have developed a “turnkey” approach to
world on a wide variety of real estate issues. demographics, local market trends, and
globally we know our clients want certainty The Corporate Account Management team • Workplace and employee location our service delivery which allows our clients
transaction modelling.
around day to day delivery of their property We know how to be both your trusted adviser work with our clients’ key stakeholders to planning. to benefit from the expertise available in
requirements along with sophisticated and critical partner. We know our clients expect the best so help shape and deliver strategy, obtaining our specialist teams to deliver a completely
• Introducing innovative technologies and
strategic advice when considering their wider we assign senior Directors and dedicated best value and the most practical use of the joined up approach to property acquisition
ideas to our clients.
business planning. account managers on each account to ensure property portfolio. through to handover of the competed
that you receive the best possible service from • Providing detailed portfolio benchmarking operational space.
experienced property professionals. and market intelligence.
“We are very grateful to have had Savills expertise on this exceptionally challenging “Out of all of the audit firms that FedEx Office has hired, Savills has set the
and complex transaction. Their knowledge and experience proved invaluable.” standards on excellent services, outstanding recoveries and savings with amazing
professional customer services to us and our landlords.”
Maddie Leung
Sanofi, China
Gretta Farmer
FedEx Office
12 1305
About Savills
Established in 1855, we now have more than 27,000 UNITED KINGDOM CONTINENTAL
& IRELAND EUROPE
employees in over 600 owned and affiliate offices 105 OWNED AND 57 OWNED AND
throughout the Americas, Europe, Asia Pacific, Africa AFFILIATE OFFICES AFFILIATE OFFICES
and the Middle East.
Savills has great scale across it’s worldwide business
with revenue split between region and sector as follows:
Revenue by region (2014) Revenue by sector (2014)
51.5% 33.7% 48.0% 18.2%
UK/EMEA Asia Pacific Transactional Consultancy
AMERICAS MIDDLE EAST
14.8% 31.3% 2.5% 50 OWNED AND & AFRICA ASIA PACIFIC
Americas Property Investment
Management Management AFFILIATE OFFICES 273 OWNED AND 120 OWNED AND
AFFILIATE OFFICES AFFILIATE OFFICES
14 1506
Contacts
REGIONAL HEADS PROJECT MANAGEMENT
EMEA APAC Americas EMEA APAC Americas
Jeremy Bates Iain Chapman Michael Colacino Sean Monie James Sherrard Bruce Graham
+44 (0) 20 7409 8813 +852 2842 4223 +1 212 326 1008 +44 (0) 20 7409 8984 +852 2840 4720 +1 312 595 2945
jbates@savills.com ichapman@savills.com mcolacino@savills-studley.com smonie@savills.com jsherrard@savills.com bgraham@savills-studley.com
TENANT REPRESENTATION CORPORATE ACCOUNT MANAGEMENT
EMEA APAC Americas EMEA APAC Americas
Matthew Purser James Mann Patrick McGrath Jon Hutt Iain Chapman David Endelman
+44 (0) 20 7409 8943 +852 2842 4276 +1 212 326 8665 +44 (0) 1223 347213 +852 2842 4223 +1 713 237 5529
mpurser@savills.com jmann@savills.com pmcgrath@savills-studley.com jhutt@savills.com ichapman@savills.com dendelman@savills-studley.com
For further information and contacts: savills.com/occupierservices
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