Savills Worldwide Occupier Services - The client, first and always. A real alternative

 
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Savills Worldwide Occupier Services - The client, first and always. A real alternative
Savills
Worldwide Occupier Services
The client, first and always. A real alternative

1
Savills Worldwide Occupier Services - The client, first and always. A real alternative
Contents

01              02                    03                04                       05             06
Company         Tenant                Project           Corporate Account        About
Overview   04   Representation   08   Management   10   Management          12   Savills   14   Contacts   16

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Savills Worldwide Occupier Services - The client, first and always. A real alternative
01
Company
Overview

Our mission is to represent our
clients zealously, and through that
commitment, to achieve superior
results.
Established in 1855 and with unrivalled growth, we now
have more than 600 owned and affiliate offices and
associates across the world. We are able to provide a full
range of integrated real estate services and can consistently
deliver any type of assignment on a worldwide basis.

We have a wealth of experience and track record and
believe that the diversity of our people and skills is hugely
advantageous in terms of adding value to our clients. We
pride ourselves on being creative, going the extra mile,
bringing new ideas and delivering outstanding results.

Our tenant representatives, project managers and account
managers, whether working together or separately,
are passionate in their desire to achieve the very best
outcomes for our clients.

Our talent of understanding our clients’ business is
enhanced by the entrepreneurial culture within Savills. At
the heart of our business, this spirit empowers our staff to
add more value to our clients by sharing their knowledge
and ideas, enabling us to provide a superior service.

In June 2014 Savills completed the acquisition of Studley,
a leading US independent commercial real estate services
firm specialising in tenant representation, now operating in
the Americas as Savills Studley.

Benefiting from an additional 25 offices across the US,
the acquisition has provided Savills with a significant US
footprint strengthening our position as a leading advisory
business focused on the world’s key cities.

Following this acquisition, we are delighted to introduce
Savills Worldwide Occupier Services. The Savills brand
is synonymous with quality and our aim is to provide
occupiers with a service that is the best in class.

                                                                “Savills is the intelligent alternative.”
                                                                Richard Chalker
                                                                Morgan Stanley

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Savills Worldwide Occupier Services - The client, first and always. A real alternative
Savills Worldwide Occupier Services Group is focused                                                           Space transacted in 2014:                             Total broker/consultant numbers in 2014:
exclusively on delivering all the services an occupier needs
                                                                                                                 70m             36m             38m                    358                 492         454
Tenant Representation                      Corporate Account Management   Project Management                      sq ft           sq ft           sq ft

• Transaction Management                   • Strategic Consulting         • Project and Development Services
                                                                                                                  Americas         EMEA            APAC                Americas             EMEA         APAC
• Complex and Emerging Markets             • Lease Administration         • Workplace Strategy
• Corporate Capital Markets                • Portfolio Administration     • Technical Due Diligence
• Data Centres and Critical Environments   • Energy and Sustainability
                                                                                                               We recognise that our clients expect and deserve a five star service and at every level of our organisation we are
• Consultation                                                                                                 committed to devoting our enthusiasm, resources and attention to achieve this outcome. Wherever you are in the world
                                                                                                               of real estate, we hope that you will be pleased you chose to work with Savills.

                                                                                                                                                           “Savills is more than a strong brokerage firm; they
                                                                                                                                                           are trusted advisors and understand our business
                                                                                                                                                           drivers. The team produce quality recommendations
                                                                                                                                                           and outputs that are C-suite ready.”

                                                                                                                                                           Wayne Taub
                                                                                                                                                           VP of Real Estate, Time Warner

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Savills Worldwide Occupier Services - The client, first and always. A real alternative
02
Tenant
Representation

Great tenant representation is about so much more than
just the transaction.

For many businesses, real estate is the            We make it our business to understand              contraction is their biggest challenge. New    The HQ office, a flagship store or big box     • Consultation workshops to identify         • Advice on legal and operational context of
second highest class of operating expense.         your business. We listen and learn about           products and services in a fast changing       distribution centre, is a tangible symbol of     all strategic options                        different options
We strive to make your real estate a               your business planning and operational             competitive landscape require a high level     a company’s success. Get it right, and real    • Market search for every opportunity,       • Workplace consultancy and space
competitive advantage.                             requirements so we can consider how they           of responsiveness; Real Estate can make a      estate can be transformative for your brand,     on-market and off-market                     planning
                                                   will impact your real estate.                      major contribution.                            attracting the best talent, and inspiring
Our dedicated Tenant Representation teams                                                                                                                                                           • Systematic approach to arbitrage and       • Project management for tenant
                                                                                                                                                     market confidence.
provide expert and impartial property advice       Lease events consistently represent                Your building and the environment it                                                            negotiation to secure the very best          improvements, refurbishment and interior
to occupiers of all classes of commercial          landmarks and opportunities in a business          provides can foster greater productivity       As we guide tenants through the process of       commercial terms                             fit-outs
real estate space. A powerful combination          cycle. An expertly negotiated lease can            and collaboration. By combining inspired       identifying best space options and zealously   • In depth financial analysis of terms for   • Change Management advice
of best-in-class professionals and a 60-year       support business success in many ways.             design with thoughtful space planning,         negotiating exceptional commercial terms,        occupation or purchase, on P&L. GGAP       • Building consultancy and surveys,
history of tenant representation delivers cost                                                        employees interact both professionally and     it is our deep understanding of the role         and NPV bases.                               including negotiation of dilapidation /
effective and creative solutions to our clients.   Negotiating flexibility of terms assists agility   casually, often creating unexpected benefits   that real estate plays in corporate success,   • Liaison with legal advisors                   reinstatement liabilities
                                                   and change management. Many business               in creativity, communication and enhanced      that explains our track record of achieving
                                                   leaders will state that unexpected growth or                                                                                                     • Lease advisory, including rent reviews     • Residential Corporate Services and
                                                                                                      corporate culture.                             outstanding results for our clients.
                                                                                                                                                                                                      lease renewals and restructures              relocation support

                                                                                                                                                     “Savills has consistently demonstrated high performance and delivered value to our
                                                                                                                                                     organisation. Savills staff are always professional and go the extra mile to provide
                                                                                                                                                     top notch service to our real estate team at Pitney Bowes. They are respectful to the
                                                                                                                                                     entire real estate process including third party service providers and landlords.
                                                                                                                                                     They are a valuable part of the team.”

                                                                                                                                                     James Cullinan
8                                                                                                                                                    Pitney Bowes                                                                                                                             9
Savills Worldwide Occupier Services - The client, first and always. A real alternative
03
Project
Management

Great project management achieves specific
project goals, secures clients’ capital
objectives and mitigates risk.

We believe that project success is about           We are committed in our approach,            that every client is different and every project   teams are able to offer a range of specialist     • Facility forensic evaluation and due diligence
creating value for our clients by identifying      transparent in our delivery methods and      unique.                                            services to dovetail with our clients’ specific   • Programme management
and capturing opportunities that provide real      collaborative and cooperative in our                                                            requirements.
                                                                                                Our significant repeat clientele is testimony                                                        • Contract management
and ongoing benefits which extend beyond           stakeholder management role.
the project delivery phase.                                                                     to our ability to build long term, mutually        Our Project Management team’s specialist          • Time management and programming
                                                   Our Project Management team has a            beneficial relationships with our project          services include:                                 • Commissioning and handover
From project inception, through to handing         wealth of experience in delivering project   partners. With over 500 project managers
                                                                                                                                                                                                     • Special projects
over the keys, we offer a fully integrated suite   management services to Corporate             operating across the globe, our dedicated
of project management services.                    occupiers internationally. We understand     and professional project management                                                                  • Risk management

“Savills provided excellent advice and insight throughout                                                                                          “With this being such a high profile project, I could not have asked for a better
the entire project and the result was an outstanding                                                                                               partner to work with than Savills. They exceeded every expectation I had and made
long term solution for our Shanghai office needs.”                                                                                                 these relocations the best I have ever experienced.”

Jimmy Wong                                                                                                                                         Lori Ferguson
AIA, China                                                                                                                                         Wells Fargo

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Savills Worldwide Occupier Services - The client, first and always. A real alternative
04
Corporate Account Management

Great corporate account management means being able
to deliver international property portfolio services 24/7
365 days a year.

We understand the responsibility that comes     We are recognised in our industry as               Our global clients have placed their              Systems matter, so our lease administration    • Comprehensive portfolio activity, event       • Clearly define qualitative and quantitative
when our clients trust us to take on their      providing the most innovative and highest          confidence in our ability to combine real         team works globally, managing data in            tracking and management.                        business drivers.
portfolios and we thrive on the challenge of    quality real estate analytics to our clients and   estate with the disciplines of operations,        over 54 countries and in excess of 30,000      • Detailed lease administration and data        • Engineer creative solutions and optimise
becoming part of their team and helping to      have invested heavily in achieving that goal.      research, statistics, economic forecasting        properties. We provide a complete service        management.                                     deal structures to meet our client’s
deliver exceptional service.                    Our professionals have advised some of the         and mathematics to deliver the most               to our clients covering all aspects of lease                                                     objectives.
                                                                                                                                                                                                    • Detailed financial analytics to address any
                                                largest and most sophisticated firms in the        sophisticated analysis available of               administration and data management.
With experience of running accounts                                                                                                                                                                   stay versus go decisions.                     We have developed a “turnkey” approach to
                                                world on a wide variety of real estate issues.     demographics, local market trends, and
globally we know our clients want certainty                                                                                                          The Corporate Account Management team          • Workplace and employee location               our service delivery which allows our clients
                                                                                                   transaction modelling.
around day to day delivery of their property    We know how to be both your trusted adviser                                                          work with our clients’ key stakeholders to       planning.                                     to benefit from the expertise available in
requirements along with sophisticated           and critical partner.                              We know our clients expect the best so            help shape and deliver strategy, obtaining                                                     our specialist teams to deliver a completely
                                                                                                                                                                                                    • Introducing innovative technologies and
strategic advice when considering their wider                                                      we assign senior Directors and dedicated          best value and the most practical use of the                                                   joined up approach to property acquisition
                                                                                                                                                                                                      ideas to our clients.
business planning.                                                                                 account managers on each account to ensure        property portfolio.                                                                            through to handover of the competed
                                                                                                   that you receive the best possible service from                                                  • Providing detailed portfolio benchmarking     operational space.
                                                                                                   experienced property professionals.                                                                and market intelligence.

“We are very grateful to have had Savills expertise on this exceptionally challenging                                                                “Out of all of the audit firms that FedEx Office has hired, Savills has set the
and complex transaction. Their knowledge and experience proved invaluable.”                                                                          standards on excellent services, outstanding recoveries and savings with amazing
                                                                                                                                                     professional customer services to us and our landlords.”
Maddie Leung
Sanofi, China
                                                                                                                                                     Gretta Farmer
                                                                                                                                                     FedEx Office
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05
About Savills

Established in 1855, we now have more than 27,000                                       UNITED KINGDOM       CONTINENTAL
                                                                                        & IRELAND            EUROPE
employees in over 600 owned and affiliate offices                                       105 OWNED AND        57 OWNED AND
throughout the Americas, Europe, Asia Pacific, Africa                                   AFFILIATE OFFICES    AFFILIATE OFFICES
and the Middle East.

Savills has great scale across it’s worldwide business
with revenue split between region and sector as follows:
     Revenue by region (2014)       Revenue by sector (2014)

        51.5%        33.7%            48.0%           18.2%
        UK/EMEA      Asia Pacific     Transactional   Consultancy
                                                                    AMERICAS             MIDDLE EAST
        14.8%                         31.3%           2.5%          50 OWNED AND         & AFRICA              ASIA PACIFIC
        Americas                      Property        Investment
                                      Management      Management    AFFILIATE OFFICES    273 OWNED AND         120 OWNED AND
                                                                                         AFFILIATE OFFICES     AFFILIATE OFFICES

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Contacts

REGIONAL HEADS                                                                                       PROJECT MANAGEMENT

        EMEA                                 APAC                    Americas                              EMEA                     APAC                    Americas
        Jeremy Bates                         Iain Chapman            Michael Colacino                      Sean Monie               James Sherrard          Bruce Graham
        +44 (0) 20 7409 8813                 +852 2842 4223          +1 212 326 1008                       +44 (0) 20 7409 8984     +852 2840 4720          +1 312 595 2945
        jbates@savills.com                   ichapman@savills.com    mcolacino@savills-studley.com         smonie@savills.com       jsherrard@savills.com   bgraham@savills-studley.com

TENANT REPRESENTATION                                                                                CORPORATE ACCOUNT MANAGEMENT

        EMEA                                 APAC                    Americas                              EMEA                     APAC                    Americas
        Matthew Purser                       James Mann              Patrick McGrath                       Jon Hutt                 Iain Chapman            David Endelman
        +44 (0) 20 7409 8943                 +852 2842 4276          +1 212 326 8665                       +44 (0) 1223 347213      +852 2842 4223          +1 713 237 5529
        mpurser@savills.com                  jmann@savills.com       pmcgrath@savills-studley.com          jhutt@savills.com        ichapman@savills.com    dendelman@savills-studley.com

For further information and contacts: savills.com/occupierservices

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