Services for Students Handbook 2020/2021 - St Mary's University Twickenham London | I
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Services for Students Handbook 2020/2021 St Mary’s University Twickenham London | I
Services for Students Contents Welcome 1 Introduction to Student Services 2 Student Funding Service 3 Student Fees, Accommodation and Tuition 4 Accommodation Service 4 Student Life 5 Student Wellbeing 5 Mental Health Advice 7 Registry Services 7 Admissions 8 International Department 9 Employability Service 9 Catering and Bar Services 11 Chaplaincy at St Mary’s 12 Library Services 13 Reprographics 13 Personal Tutors 14 St Mary’s University Faculties and Institutes 15 Security 17 Health and Safety 18 The Students’ Union 19 This handbook has been put together by Student Services. This information is correct at the time of printing (August 2020) and intended for all St Mary’s students, however, some exceptions may apply, eg, part-time students/ international students. Please check with individual services for further advice. Changes to services/opening times may be made due to Covid-19. St Mary’s University Twickenham London
Welcome
Welcome to St Mary’s University!
Our aim at St Mary’s is to enable you to reach your full potential. Your
university years are a vital and enriching part of your life journey. These years
are critical, as you find your way in life and discern the various choices that life
involves. At St Mary’s, we want to ensure that you are prepared for a successful
career, combined with a strong social commitment which will see you play a
full part in a community based on our core values of inclusiveness, generosity
of spirit, respect and excellence. That commitment starts here on our campus,
where staff will support and encourage you as you discover what you want to
do and develop the knowledge and skills to do it. Your formation at St Mary’s
will be wide-ranging and holistic, embracing the whole person: intellectual,
cultural, social, spiritual, emotional and physical.
As you move through your chosen degree programme, we will be helping
you in a whole range of ways to ensure that your experience is affirming and
enriching. We aim to help you to resolve any problems that might arise as swiftly
as possible. Our Student Services department is a one-stop centre designed
to help you navigate the University more easily and to meet any challenges that
may arise; and challenges will arise, so don’t hesitate to reach out and ask for
advice and assistance.
This handbook gives you information on the services we provide. In each of
the areas, we work closely with the Students’ Union, which we encourage
you to support and engage with. The Students’ Union offers its own range
of services to you and, between us, we provide a comprehensive network of
support and encouragement to all our students.
Please take the time to read this handbook. It will help you to navigate
the University by telling you where to go and who to speak to when you
need help with a problem or advice with an issue. Our staff are open and
approachable, and focused on providing you with help and guidance.
I welcome you to St Mary’s and wish you well in the coming academic year.
Anthony McClaran
Vice-Chancellor
St Mary’s University Twickenham London | 1Introduction to
Student Services
Student Life and Support These relationships also extend to
and Student Wellbeing external professional services, for example,
local police, community health services,
Student Services Centre including mental health, social services,
J Building, 2nd Floor etc.
020 8240 2359
studentservices@stmarys.ac.uk The Student Services Centre is an inclusive
and confidential service. Our confidentiality
The wellbeing of our students is at the policy is available upon request or can be
heart of the mission, ethos and values found on our website.
of St Mary’s. The Student Services
team offers a warm and friendly welcome Student Services comprises:
and is available to assist, guide and
support students with any minor hassles Student Life and Support:
or major headaches that may crop up Accommodation Service
along the way. Our doors are open Student Funding Service
to all students, and, with a team of Pastoral Support
experienced professionals, we assist
with specific needs and also offer general Student Wellbeing:
advice and guidance and pastoral care. Counselling
Disability and Dyslexia
Student Services is generally the ‘first port Specialist Mental Health Advice
of call’ for students and families needing Wellbeing and Pastoral Support
advice or assistance in an emergency. The
Student Services Centre is lift accessible, The team looks forward to welcoming
located on the top floor of the J Building. students to our Student Services Centre.
Student Services maintains a close
relationship with other staff members also
offering pastoral care and support, such
as the Resident Mentors, Chaplaincy,
Security and the Students’ Union.
2 | St Mary’s University Twickenham LondonStudent Funding
Service
Student Services Centre The Fund cannot help every application
J Building, 2nd Floor, room J207 received and priority is given to the
020 8240 2389 following groups of students:
studentfundingservice@stmarys.ac.uk • Students with children (especially lone
The Student Funding Service offers advice parents)
and guidance on all aspects of student • Mature students who have existing
funding, including: financial commitments, including priority
debts
• Budgeting
• Disabled students (especially where the
• Student loans and grants DSA is unable to meet particular costs)
• Postgraduate funding • Care leavers
• Scholarships and bursaries • Estranged students
• Student finance support • Students from Foyers or who are
• Support to care experience, care experiencing homelessness
leavers and estranged students • Final-year students.
• Financial hardship
Students can make an application through
The Service is responsible for administering the Student Funding Service for an award,
the following: the amount of which depends on the
student’s financial circumstances.
St Mary’s University
Student Hardship Fund Scholarships at St Mary’s
(UK and EU students)
This can help students who are in severe
financial hardship and who: Scholarships Office Registry
J Building
• are current students at the University;
020 8240 4031
and
scholarships@stmarys.ac.uk
• have applied for the maximum statutory
funding loan and/or grant to which they The Scholarship Officer can advise on
are entitled. all aspects of the St Mary’s Scholarship
Scheme. Further information on the
The Fund can also be used to provide Scholarships offered by St Mary’s can be
short term loans at the beginning of the found at www.stmarys.ac.uk/scholarships.
academic year to students who are in
severe financial difficulties due to their
student loans/grant payments being
delayed.
St Mary’s University Twickenham London | 3Student Fees,
Accommodation
Support available to all care
experienced, care leavers and
and Tuition
estranged students Fees Office, Student Centre
J Building, 1st Floor
Student Services Centre 020 8240 4035
J Building, 2nd Floor feesoffice@stmarys.ac.uk
020 8240 2389
studentfundingservice@stmarys.ac.uk • Assist with queries regarding payments
of accommodation and tuition fees
St Mary’s recognises that vulnerable adults, • Fee payments are accepted by bank
care experienced and estranged students transfer, credit/debit cards.
face a number of challenges on the path to
university, and we are strongly committed
to supporting them to get the most out of Accommodation
their course and university experience.
Service
If you have told us that you are a
care experienced care leaver or Student Services Centre
estranged student, a member of the J Building, 2nd Floor
Student Services team will contact you and 020 8240 4034
make sure that you have all the information accommodation@stmarys.ac.uk
and advice you need and will remain
as your main point of contact for non- The Accommodation Service aims to meet
academic matters throughout your studies. students’ requirements through the
Student Services will also liaise with your allocation of University accommodation,
Care Leaving Team. by facilitating access to the private
sector and providing support to students
Estranged students regarding residential matters. The
service provided includes:
If you are irrevocably estranged from
your parents/guardians, then we University accommodation
would urge you to contact the Student
Funding Service to discuss any extra • The allocation of rooms in
help that the University might be able to university accommodation (university
offer you. Unfortunately, we don’t have and privately managed)
any way of knowing if you are estranged • Homestay accommodation for
unless you come in and see us, so please study abroad students
do come in for a confidential chat with • Provision of specific accommodation
the Student Funding Team, who would types for students with particular
be happy to see if there’s any extra help requirements (medical conditions, care
available for you. leavers)
4 | St Mary’s University Twickenham LondonStudent Wellbeing
Private rented accommodation Disability and Dyslexia
• A housing fair and a series of house Student Services Centre
hunting presentations J Building, 2nd Floor
• www.stmarysstudentpad.co.uk where 020 8240 4353
students can search for available rooms wellbeing@stmarys.ac.uk
and properties or use the message
board to talk to other students The University aims to provide an inclusive
• Details of local letting agents and short teaching and learning environment for all
stay options for students seeking students, including individuals with specific
accommodation in the area learning difficulties (such as dyslexia and
dyspraxia), mental health conditions,
• Assistance and support for students medical conditions and impairments. If you
experiencing difficulty in privately rented think you have a condition that may affect
accommodation your study, please do contact us for an
appointment, or complete a referral form
Student Life online through SIMMSpace.
We encourage applicants and students
Student Services Centre to disclose their disability or additional
J Building, 2nd Floor needs at the earliest opportunity, so that
020 8240 4048 reasonable adjustments can be discussed
studentlife@stmarys.ac.uk and appropriate arrangements agreed.
Support and guidance for for all students, Our services include:
whether living in University accommodation • Confidential advice and guidance on
or living elsewhere, including help with course-related adjustments
emotional issues, academic worries,
flatmate disagreements, or when • Arrangements for exams and for
students just need someone to talk to teaching and learning
about any aspect of student life that • Dyslexia screenings and diagnostic
may be troubling you. assessments
• Help with applications for Disabled
• Enhancing the residential experience by Students’ Allowance (DSA) to fund
facilitating opportunities to get involved specialist support
with events and activities. • Needs assessments for DSA
• University managed accommodation • Accommodation adjustments (in Halls)
also has Senior Residents and Resident
Mentors who live in the halls to provide • Assistive technology suite and site-
additional support and to ensure that licences
the terms and conditions of the licence • Assistive technology training
agreement are adhered to.
St Mary’s University Twickenham London | 5DSA provides additional support Talking to a counsellor can help you to see
such as study skills tuition for students things from a new perspective, manage
with a specific learning difficulty, feelings and change repetitive and unhelpful
specialist mentoring for students with patterns of behaviour. No matter what
a mental health condition or autism is causing you distress, the counselling
spectrum condition, and assistive service provides a confidential space to
software and computer equipment. reflect on and understand why you’re
We have a team of specialist staff who feeling the way you do, empowering
are eligible to provide DSA-funded you to find solutions and enhance your
study skills, mentoring and assistive enjoyment of life.
technology training.
Our fully qualified Counsellors are
Students who have applied for able to help with a range of issues;
DSA are required to have a study eg, relationships/friendships/
needs assessment as part of their family issues, bereavement, anxiety,
application, and we are able to offer stress, depression, identity (sexual/
this assessment on campus at the gender), sleeplessness, loneliness,
Student Services Centre. Please contact substance misuse, self-harm/suicidal
us so we can help you arrange your thoughts, abuse (sexual/domestic/
DSA Needs Assessment appointment. emotional), or issues around eating. No
We are able to provide these problem is too small.
sessions remotely online if necessary.
• To access counselling, complete the
We have a partnership with online form on SIMMSpace: University
AccessAble who have carried out an Services for Students > Student
extensive survey of St Mary’s University Wellbeing > Counselling
to create a series of access guides, • Make an appointment
showing students and visitors their
options for navigating buildings and
routes around the campus according After an initial assessment you will be
to various access requirements. offered up to six counselling sessions
Accessibility information and route plans or referred to a service that is more
can be found on our website. appropriate. Counselling sessions are
weekly and last 50 minutes.
Counselling Appointments are available on weekdays,
Student Services Centre between 9am and 5pm, except during
J Building, 2nd Floor Christmas and Bank holidays, with a
020 8240 4187 reduced service over summer and Easter.
counselling@stmarys.ac.uk
Our services Include:
If life feels overwhelming and you are • One-to-one counselling
not sure where to turn, the St Mary’s • Telephone or Video counselling
Counselling team is here to support you.
• Wellbeing sessions
6 | St Mary’s University Twickenham LondonMental Health advice Registry Services
Student Services Centre Student Centre,
J Building, 2nd Floor J Building,1st Floor
020 8240 4203 020 8240 1112
wellbeing@stmarys.ac.uk registryservices@stmarys.ac.uk
The University’s mental health advisor Registry Services is responsible for a wide
provides practical support and advice for range of student administration services
students who have a possible or actual and support, as well as Registration,
mental health diagnosis, or who experience Graduation, Student Records, Exams,
emotional or psychological distress or Ceremonies and Policy and Regulations.
personal difficulties during their studies. They are located on the first floor of the J
Building.
Support includes: Supporting a student’s
mental health to create a plan to address Here is a brief outline of some of the
any needs and empower students to services we provide:
manage their mental health and any
crises that they are experiencing. The Registration
Mental Health Advisor works closely with
Services across the University as well as We will send you registration information
externally (such as GPs and mental health ahead of the new academic year and
professionals). ensure all relevant information is available
on the website and on SIMMSpace.
Local Health Services Advice and guidance
For a list of local health services such
We are here to advise you on issues of
as General Practices, Hospitals, A&E
academic progress and to ensure you have
departments, please visit the Student
correctly registered for modules. We can
Services SIMMSpace page.
help you with:
• Academic appeals
• University Extenuating Circumstances
• Changing your address/personal details
• Programme changes
• Module Changes
• Withdrawal from study
• Leave of absence
• Scholarship and Bursary queries
• UKVI Compliance and Immigration
St Mary’s University Twickenham London | 7How can we help? Extenuating circumstances
We also provide: Please contact us for information about
• Letters to confirm student status for submitting a claim for extenuating
external organisations, e.g., banks, HP circumstances and refer to ‘Extenuating
council offices, student verification, etc Circumstances – Student Guidance’ on
• Disclosure & Barring Service (DBS) SIMMSpace.
application service 020 8240 4112
• Transcripts and Certificates exams@stmarys.ac.uk
Tier 4 students Graduation
The UKVI Compliance and Immigration Each year Registry organises our
team provide dedicated specific guidance graduation ceremonies. Details of the dates
and support to all students with a visa and venues are published on the St Mary’s
status. website. All students who are expected to
complete their programme will receive an
If you have any questions relating to invitation to register for the ceremony.
immigration and/or visa compliance
(including visa extensions and renewals), 020 8240 4112
please do not hesitate to contact the team. graduation@stmarys.ac.uk
You can arrange an in-person appointment
or you can drop in between 1.30-3.30pm
on Tuesdays or Thursdays. Admissions
020 8240 4337/8264
studentvisas@stmarys.ac.uk Ground Floor, 60 Waldegrave Road
(op posite Naylor Library)
Exams 020 8240 2394
apply@stmarys.ac.uk
We will help with queries on module
registration, assessments and exams The Admissions team deals with
throughout the year. We ensure exam enquiries from potential students and
timetables and results are made available processes applications for undergraduate,
for you on SIMMSpace. The Exams Office postgraduate and PGCE programmes at
also handles all extenuating circumstances St Mary’s. If you are thinking of continuing
claims. your education at St Mary’s by studying
020 8240 8153 a postgraduate or PGCE programme,
exams@stmarys.ac.uk then please do get in touch and we can
guide you through the process. St Mary’s
students can receive a 20% discount on
the fees for many of our postgraduate
degrees.
8 | St Mary’s University Twickenham LondonInternational Employability
Department Service
Ground Floor, 60 Waldegrave Road J3, next door to Dolce Vita coffee shop
(opposite Naylor Library) 020 8240 4055
020 8240 4192 employability@stmarys.ac.uk
international@stmarys.ac.uk
studyabroad@stmarys.ac.uk Accredited Workplace Learning
Module
The International Department works to
support students from outside the UK and We offer a range of unique and innovative
to expand international opportunities for all 20-credit modules in a variety of
St Mary’s students, regardless of origin. programmes, many of which incorporate a
period of work experience. We also offer a
Please contact us with queries about: number of entrepreneurship and business
• Studying abroad for a semester or a start-up modules designed for those who
summer as part of your St Mary’s degree want to set up and run their own business
in the future.
• Participating in an Erasmus+ study or
work opportunity in Europe Further information can be found at:
• Free English language support sessions www.stmarys.ac.uk/work-placements/
available to all students about.aspx
• Volunteering to be a Global Peer Mentor
(St Mary’s students who act as buddies Placement opportunities
for new international students)
We run placement workshops to help
• Signposting to other sources of support you identify the right workplace learning
for international students at St Mary’s module for you and to help you find the
• Scholarships for new international most appropriate type of placement.
students.
There are a range of different work
placement opportunities available,
International scholarships depending on your interests and the
Non-EU students experience you want to gain.
International Department Careers support
Ground Floor, 60 Waldegrave Road
(opposite Naylor Library) Our team of experienced careers
020 8240 4192 consultants are here to provide
international@stmarys.ac.uk professional careers support to students.
We offer confidential, impartial advice
The International Department oversees a and guidance, as well as help with
number of scholarships available to new finding relevant work, volunteering and
international students. Further information
further study opportunities. The careers
on the International scholarships offered by
St Mary’s can be found at: consultants are from the Careers Group,
www.stmarys.ac.uk/international/why/ University of London’s network of university
scholarships.aspx careers and employability services.
St Mary’s University Twickenham London | 9We can offer you support, wherever you • We offer bookable guidance sessions,
are in your career journey, from “I have no in-depth career discussions and practice
idea what I want to do after university”, interviews, as well drop-in advice
to “I’m ready to apply for the job/further appointments. These can be carried out
study course that I want” and everything in in person, via email, telephone or Skype.
between!
Jobs
We are here to provide students with
We have information on over a thousand
information, advice and guidance about
vacancies on our online careers resource,
anything careers-related, including:
Jobs on CareerConnect. These include
summer internships, part-time work,
• Exploring or choosing jobs/careers
volunteering opportunities and graduate
• Career planning(vacancies, CV, cover jobs. You can also visit the Careers Service
letters and application forms)
to find out how to make the most of work
• Finding and applying for jobs opportunities aimed at St Mary’s students.
• Getting experience (internships,
placements, part-time work, volunteering, Further information can be found at:
holiday work, gap year options, etc) careers.stmarys.ac.uk/student/jobs
• Preparing for and performing well at
interviews Volunteering
• Getting graduate level work
Employability Services
• Starting your own business or caritas@stmarys.ac.uk
becoming self-employed
• Further study or Teacher Training Volunteering is a great way to add value
• Support and practical tips if you are to your degree by learning new skills,
confused or feeling behind building confidence and getting involved
in community projects. We have lots of
• Networking (in person and online) opportunities, local and regional, to help you
• Problems at Uni or at work make a difference in people’s lives.
• We run a number of careers events
on campus More information can be found on the
‘Volunteering’ link under the ‘University
• We have lots of careers resources and
Services for Students’ menu on
information, both online and as takeaway
SIMMSpace.
reference materials
• We work closely with academics to
deliver bespoke careers and employability
content both in and alongside the
curriculum throughout your course.
10 | St Mary’s University Twickenham LondonCatering and
Bar services
It is open to students and staff and serves
Our in-house catering service looks after hot and cold drinks. Sandwiches, soft
the food, beverage and hospitality needs drinks and hot snacks are also available.
at St Mary’s. In addition to running four This is a cashless café.
outlets, we deliver refreshments across Opening times*
campus and also cater for weddings and Monday-Friday 9am-4pm
events.
The Bar
Refectory
The Bar is located on the ground floor of
The Refectory is the largest food outlet and the J building. The Bar is a great meeting
dining area at the University and is situated place to chill out with friends over a drink.
in the heart of the campus. The space There is a new range of hot and cold
is generally buzzing with large groups of snacks, including pizzas and wraps. Enjoy
students and is open seven days a week. live sporting action on BT Sport and don’t
Freshly cooked meals are served daily, miss events organised by the Students’
and there is a wide range of sandwiches, Union and the Bar team.
snacks, drinks and also a few basic
stationery and grocery items. Opening times*
Opening times* Monday-Friday
Monday-Friday 5-10pm (late closing on event nights)
Breakfast 8-10am
Lunch 11.45am-2.30pm Vending machines
Dinner 4.30-7.30pm
Coffee, soft drink and snack vending
Saturday and Sunday machines are located on and off campus
Brunch 10.30am-12.30pm in the following locations: i-Learn Café,
Dinner 4.30-6.30pm Shannon Corridor, J Block, Sports Halls
and Naylor Library.
Dolce Vita
In addition to your favourite latté Cashless catering rewards
or frappuccino, there is a range of – SimmPay
sandwiches, salads and hot food such as All catering and bar outlets accept only
toasties and paninis. cashless payments by SimmPay, Debit/
Opening times* Credit card or Contactless devices.
Monday-Friday 8am-6.30pm Download the SimmPay APP and enjoy
Saturday- Sunday 8am-4pm exclusive offers and rewards. Speak to a
member of the catering team for details.
Naylor Library Café
This café is located off campus in the *Opening times may be subject to change
Naylor Library at 99 Waldegrave Road. due to events or customer demand.
St Mary’s University Twickenham London | 11Chaplaincy at St Mary’s
Welcome to St Mary’s University on behalf It’s good to talk
of the Chaplaincy. Starting university is an
exciting prospect. Your time in university One of the great pleasures of university life
brings many joys and raises many is the possibility of making life-long friends,
questions about every aspect of your life. engaging in serious conversations and
The Chaplaincy aims to help you in this reflecting on your own aspirations for the
path of self-understanding, whether you future and mission to the wider world. The
come from a particular faith, tradition, or Chaplaincy provides a convivial setting for
not, so that when you leave you may offer a just such an enterprise
unique contribution to the wider world.
The Chaplaincy Centre is located on the Contact details
side of the Piazza opposite the University Chaplain: Canon Peter Newby
Chapel. The Centre is open during 020 8240 4006
weekdays, and members of the University peter.newby@stmarys.ac.uk
are always welcome to come for tea and
coffee, bring their friends and meet other Chaplaincy Assistant: Grazia Hazell
students. 020 8240 2327
grazia.hazell@stmarys.ac.uk
Prayer and worship
chaplaincy@stmarys.ac.uk
The Chaplaincy provides weekday Mass at
1.05pm and Sunday Mass at 11am. During
the weekdays the Main Church and Crypt
Chapel are always open for private prayer
and personal quiet time.
The multi-faith prayer room is located near
the Drama Studio and Main Reception and
is always open for private and reflection.
Friday prayers, led by students, are said
there each week during term.
Get involved
The Chaplaincy in co-operation with the
Student Faith societies provides a regular
programme of events, the details of which
are found on the Chaplaincy website and in
the term cards.
12 | St Mary’s University Twickenham LondonLibrary Services
Library, Main Campus St Mary’s uses a virtual learning
020 8240 4097 environment – ‘Moodle’ – which facilitates
library@stmarys.ac.uk on-campus and distance learning and the
sharing of experiences between students,
Library Services provides a range of as well as access to programme content,
resources to support students in their self-assessment tools and other learning
studies. Most services are based in the two support facilities.
libraries – the Main Library on campus and
the Naylor Library at 99 Waldegrave Road. The Library has around 120,000 printed
and 150,000 electronic books. It subscribes
Opening times for the Main Library to around 56,000 full text electronic journals
and Naylor Library via databases such as Academic Search
Premier, Emerald, Science Direct and
Semester time: JSTOR, plus specialist law resources such
Main Library as WestLaw. These can be accessed online
Monday-Friday 8.15am-12am from anywhere with internet access.
(staffed until 7pm)
Saturday 11am-12am
(staffed until 5pm) Reprographics
Sunday 12pm-12am
(staffed until 6pm) N32 (opposite M Block)
Naylor Library 020 8240 4000 x 1058
Monday-Friday 8.15am-9pm reprographic@stmarys.ac.uk
Saturday 11am-5pm
Sunday 12pm-6pm Opening times
Vacation time: Semester time:
Monday-Friday 9am-5pm Monday-Friday 8.45am-4.30pm
Access to IT facilities is available outside We offer a comprehensive, competitive
these hours. binding service for essays, dissertations
and projects, assisting with layouts and
Different types of study spaces support presentation.
different modes of learning – flexible study
areas for group or individual work, quiet We can photocopy documents in colour
areas and silent study spaces are all and black & white, up to A3 size from a
available, plus over 160 PCs, 72 loanable hard copy or digital files. We have a variety
laptops (for use on campus) and WiFi of paper colours and weights, as well as
across campus. stapling, saddle stitching (booklet making,
and laminating up to A3 size.
All students have access to the internet,
Office applications and more, and email In addition, we can advise on poster
provided by Microsoft. printing and laminating in A2, A1 and A0
through external printers with a discount for
St Mary’s students.
St Mary’s University Twickenham London | 13Personal tutors
When you start university, you will be Professional and career development
allocated a Personal Tutor: a member of • To assist you with reflection upon
academic staff from your programme who professional/career development
is devoted to helping support your personal
and academic wellbeing during your time • To provide references for you when
at St Mary’s. If you are a joint honours applying for jobs or further study (on
student, you will be allocated two Personal request)
Tutors, one from each subject area. Your
Personal Tutor is in place as your first point How often you will meet
of contact if you have any questions or any
personal or academic concerns. You will In year 1 (level 3 or level 4) of your studies,
meet them several times during your time you will have two pre-arranged meetings
here for scheduled ‘check-ins’, but can also with your Personal Tutor(s) on a one-to-
request additional Meetings if required – one basis. You will also be offered more
your Personal Tutor Is here to support you. opportunities to chat, meet one-to-one or
in a group setting with your Personal Tutor
Personal tutors’ principal responsibilities throughout the year.
include the following:
In year 2 (level 5), year 3 (level 6 and during
Student support and guidance level 7) of your studies, you will meet with
• To listen, get to know you, and to your Personal Tutor at the beginning of
discuss any personal concerns that the year on a one-to-one basis, and again
you may have and to advise you on the halfway through the year, either one-to-
appropriate support services available to one or in a group format. You will also be
you within St Mary’s (signposting) offered more opportunities to chat, meet
one-to-one or in a group setting with your
Personal Tutor throughout the year. This is
Academic development the minimum number of meetings you will
• To oversee and support your academic have with your tutor, but you can also book
progress throughout your time at St additional appointments if you would like
Mary’s additional support or assistance.
• To advise on study skills (e.g. time
management, exam preparation) if The tutorials with your Personal Tutor at
necessary the beginning of Semester 1 and 2 are
• To advise you about choosing optional compulsory, so please ensure that you
modules and the possible impact of attend the sessions when invited.
these choices on your degree award
and/or career path If you wish to change your Personal Tutor
at any point throughout your studies, you
• To provide you with an opportunity to
can contact the Programme Lead for your
reflect upon your overall performance
Programme.
in your programme of study and readily
recognise your own strengths and
achievements, as well as areas for
improvement
14 | St Mary’s University Twickenham LondonSt Mary’s University
Faculties and Institutes
Institute of Business, Law Postgraduate (MA)
and Society • Bioethics and Medical Law
Director: Bruce Rigal • Catholic Social Teaching
• Christian Spirituality
• Business and Management • Creative Writing
• Communications and Film • Public History
• Criminology and Sociology • Theology
• Law School
• Media Associate Director for Student
• Politics Experience: Ann Kennedy
Institutes Business Manager
Institute of Education Julia Priechenfried
Director: Anna Lise Gordon
Head of Department – Primary Education Faculty of Sport, Health and
Sarah Brooks Applied Science (SHAS)
• Primary (undergraduate, work-based The Faculty of Sport Health and Applied
and PGCE routes) Science offers a range of research-
informed undergraduate, postgraduate and
Head of Department –Secondary, foundation programmes.
Postgraduate and Educational
Development: Jane Chambers Dean: Prof Symeon Dagkas
• Secondary, Postgraduate and Associate Dean for Student Experience:
Educational Development (including all Dr Janet Clegg
masters programmes and Education Associate Dean for Research & Enterprise:
Studies undergraduate degree) Dr Jamie North
Head of Department – ITT Partnerships: Faculty Business Manager: Sheela Patel
Ed Boyle
• Partnerships Department of Health and Science
Head of Department: Gill Horgan
Institute of Theology Undergraduate degrees/BSc
and Liberal Arts • Applied Physics
• Health and Exercise Science
Director: Jacob Philips • Nutrition
• Foundation (FdA) • Physiotherapy
• Healthcare Theology, Ethics and Care • Sport Rehabilitation
• Pastoral Ministry Undergraduate (BA) • Sport and Exercise Nutrition
• Theology, Religion, and Ethics
• Creative Writing
• History
• English
• Liberal Arts
St Mary’s University Twickenham London | 15Postgraduate degrees/MSc Department of Sport
• Chronic Disease Management and Exercise Science
• Applied Sports Nutrition
• Physiotherapy (Pre-Registration) Head of Department: Dr Leanne Griffiths
• Nutrition and Genetic Undergraduate degrees
• Sport Rehabilitation (Pre-Registration) • Sport and Exercise Science
• Human Nutrition • Strength and Conditioning Science
• Sport Psychology
Department of Psychology and
Pedagogic Science Postgraduate degrees
• Applied Sport and Exercise Physiology
Head of Department: Dr Abbe Brady • Applied Sport Psychology
Undergraduate degrees • Strength and Conditioning (Distance
• Sports Coaching Science Learning)
• Physical Education, Sport and Youth • Strength and Conditioning (onsite)
Development • Sport and Exercise Biomechanics
• Psychology
• Chelsea FC Foundation Coaching
Department of Sport St Mary’s
and Head of Department: Andrew Reid-Smith
• Development Top-Up Level 6
Sport St Mary’s manages the sports
• Performance Analysis & Talent
facilities that the students taking PE and
Identification (2 year) (awaiting validation)
sport degree programmes will often use.
• Foundation degrees
• Sports Coaching The Department also provides student
• Chelsea FC Foundation Coaching memberships for the F&C suite and fitness
and classes and works with the Students’
Union providing sport development
• Development Levels 4 and 5 support for student sport; this includes:
• Recreational sport and competitive
Postgraduate degrees sports clubs
• Performance Football Coaching • Coaching,volunteering opportunities
(Distance Learning)
• Sports scholarships and coaching
• Psychology of Mental Health bursaries
16 | St Mary’s University Twickenham LondonSecurity
Security Control Room Post and parcels
(near main entrance)
The post room is located at the end of E
020 8240 4335
corridor. The post room is located at the
security@stmarys.ac.uk
end of the E corridor. If you are a resident
In an Emergency: 020 8240 4060
student you can have your post and parcels
delivered here making sure your name,
The Security team operates a 24/7 service
room number and regnum are clearly
from the Security Control Room, located
displayed.
adjacent to the main reception area. The
role of the Security team here is to provide
a safe environment for Students to study, Amazon Lockers
live and work. This duty of care applies to We also have an Amazon locker (named
all those who use the University facilities Sikes) that you can have your Amazon
throughout the year. orders delivered to. The locker is located at
the end of E corridor.
Lost property
In the case of lost property, the Security
team can be contacted 24 hours a day.
Parking
Limited student parking may be available
at Teddington Lock, 60 Waldegrave and
the Naylor Library once registered through
Security (charges and restrictions apply)
There is no parking except for staff permit
holders and blue badge holders on the
main campus. Parking enforcement is in
daily operation and students will receive
a parking ticket if their car is parked on
campus or in a bay that has not been pre-
booked and paid for.
St Mary’s University Twickenham London | 17Health and Safety
B10, Health and Safety Office, • Co-ordinating with local safety
Main Building representatives to undertake general
020 8240 4206 health and safety inspections every two
joseph.fortune@stmarys.ac.uk years
Fire Safety Officer: Joe Fortune • Providing health and safety training via
e-Learning using Praxis 42
The Health and Safety team ensures all • Evidencing/demonstrating health and
campus buildings and events meet the safety training given with appropriate
Health and Safety regulations. The Health records
and Safety Office offers general advice,
• Following up with individuals regarding
guidance and support to all University
personal risk assessments, such as
students, staff and visitors, and is available
DSE and manual handling
to give advice that is both independent and
impartial. • Facilitating first aid training and keeping
up to date records
Health and Safety includes: • Consulting with union representatives,
• Being the focal point of contact with safety groups and committees
external agencies, ie, Health and • Consulting with outsource contractors/
Safety Executive, local authorities and project teams on relevant projects
environmental agencies during and through the tender to
• Reviewing of health and safety policies commission stages.
and guidance notes
• Recording of accidents/incidents and Please note that this list is not exhaustive.
production of termly statistics for the
Health and Safety Sub-Committee
• Advising and assisting departments with
risk assessments
• Checking and monitoring that
assessments are adequate and sufficient
• Arranging paramedic services for all
significant events
18 | St Mary’s University Twickenham LondonThe Students’ Union
K Building by the Student Square they’re there to ensure that all students
have a fair chance at getting the brilliant
St Mary’s Students’ Union is run by education that St Mary’s has to offer – they
students for students. You automatically do this by lobbying the University to make
become a member of SMSU when you positive changes, attending all relevant
enroll at St Mary’s. We’re led by the annually meetings and through representing
elected Students’ Union Officer team who students who are unhappy with grades
you elect every year in the SMSU Elections. they’ve received.
One of our key functions at SMSU is
representation. The Students’ Union also adds value to
your student experience by providing
The Officer team is a member of several weekly and annual social events. These
University committees and has many cater to all students, regardless of whether
opportunities to give feedback and you’re a ‘typical’ student or not – there’s no
represent your views to different members such thing as a typical student, anyway!
of staff, senior management and University
committees. It’s their job to ensure that your We provide a hub for a full and lively social
voice is heard. life which can be enjoyed by everyone.
This helps to create a student community
The Sport President is responsible for all where friendships are made and important
of our 25 sports clubs. These clubs all networks are formed, allowing you all to
represent St Mary’s within BUCS (British support each other through university and
Universities and College Sport), which they beyond. We have our own website, which
do briliiantly. includes information about all services and
activities and there is an online box office
For a small university, we are widely for events.
renowned for being successful in UK
university sport. There’s a huge variety The Students’ Union has an online shop
ranging from Ultimate Frisbee to Athletics which sells St Mary’s branded clothing.
to GAA with loads more in between. The
Student Life President is responsible for We also also provide advice and guidance
coordinating all of our academic, social for students facing academic or welfare
and cultural societies. These provide related issues. If there is anything you wish
the opportunity for alternative means of to raise or discuss, or if you would like to
socialising, widening cultural horizons or get involved in any aspect of the Students’
give you a space where you can meet Union, please contact us at any time. We
people to discuss and share similar are located on the ground floor of K Block.
interests. Whether it’s the Anime, Afro-
Carribbean or Business Society you want There are some things that are outside our
to join, we’ve got you covered. remit, including counselling and pastoral
care, but we work closely with Student
The Education President is there to help all Services and the Chaplaincy so we can still
students to excel at St Mary’s academically. put you in touch with the relevant support
It’s their to ensure that the student voice is services that you need if we can’t help
heard and listened to on all subjects and you out.
St Mary’s University Twickenham London | 19Your Union – Your Choice Finance Team
At St Mary’s Students’ Union we want Finance and Business Development
everyone to get involved. Even though the Manager: James Turnball
Students’ Union Officer Team and our full- 020 8240 4215
time staff are responsible for the day-to- james.turnball@stmarys.ac.uk
day running of the Students’ Union, your
ideas are the ones that really make the Finance Assistant: Noor Sharif
difference. After all, we’re here to give you 020 8240 2378
the best possible experience during your noor.sharif@stmarys.ac.uk
time at St Mary’s. We’re a friendly bunch,
so come and say hello! Marketing and Activities
Marketing and Communications
Manager: Joe Garvey
Students’ Union 020 8240 4312
contact details joe.garvey@stmarys.ac.uk
Officer Team Marketing and Communications
Assistant: Ellie Harris
Education President:
Niamh Moore 020 8240 2377
020 8240 4315 ellie.harris@stmarys.ac.uk
educationpresident@stmarys.ac.uk
Events andFundraising Coordinator:
Sport President: Daisy Renouf
Maisie Ward 020 8240 4347
020 8240 4132 daisy.renouf@stmarys.ac.uk
sportpresident@stmarys.ac.uk
Sports and Societies Co-ordinator:
Student Life President: Liam Burnett
Charlie Canning 020 8240 1046
020 8240 4000 (ext 1041) liam.burnett@stmarys.ac.uk
studentlifepresident@stmarys.ac.uk
Senior Management
SU Chief Executive Officer:
Catherine Redding
020 8240 4131
catherine.redding@stmarys.ac.uk
20 | St Mary’s University Twickenham LondonWaldegrave Road
Strawberry Hill
Twickenham TW1 4SX
Campus
020 8240 4000
www.stmarys.ac.uk
Map
Key Accommodation Halls
Parking Café and restaurants A Waldegrave Suite K K Block Lecture Rooms and SMSU S, T, U Clive
B B and D Corridor Rooms L L Block Lecture Rooms
Disabled car parking areas Fire Assembly point Za, X, W, V De Marillac, Graham, Wiseman, Doyle
C C Corridor Rooms M M Block Lecture Rooms
D Drama Studios and Postroom N N Block Lecture Rooms Y Cronin
Male and female toilets Taxi drop-off
E E and F Corridor Rooms Ni Refectory
Z Cashin
Male, female and disabled toilets Bus stop (33) F Main Reception, Security and Offices O Commuter Lounge
G Old House Lecture Rooms Q Chaplaincy 5, 9, 13, 15, 17,
Waldegrave Park houses
Baby changing facilities ATM (automated teller machine) 19, 21, 33, 35
H Chapel R Sports Centre, Clinic and R Block Rooms
Hi Library Ri Sports Hall G Old House
Electric car charging point Strawberry Hill House
Student Services (includes Accommodation, S Shannon Conference Suite
J 16 16 Strawberry Hill Road
Registry, Fees, the Bar and Lounge) T Theatre
Zi Tennis Centre 7 Benedict House
Ji Dolce VitaYou can also read
