SETTLEMENT NATIONAL ACTION PLAN - New Zealand Settlement Strategy
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SETTLEMENT NATIONAL ACTION PLAN New Zealand Settlement Strategy
2
The New Zealand Settlement Strategy is a
whole-of-government framework to achieve
agreed settlement outcomes for migrants,
refugees and their families. Its vision is
New Zealand’s prosperity is underpinned
by an inclusive society, in which the local
and national integration of newcomers is
supported by responsive services,
a welcoming environment and a shared
respect for diversity.
This Action Plan sets out what will be done at
a national level under each of the Strategy’s
high-level goals to support the achievement
of this vision.
3Economic transformation
New Zealand’s economic transformation is supported by the contributions of migrants and refugees and their
ability to realise their personal aspirations by: accessing appropriate education and employment; utilising their
skills and knowledge and qualifications; stimulating innovation and creativity in business; and strengthening
relationships between international and domestic markets.
ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
1.1 Enhanced pre-arrival employment Lead: Improved pre-arrival information was
information for migrants Department of Labour developed by 31 May 2007 and
Develop improved pre-arrival implementation to be completed with a
Contributing:
employment-related information for 31 October 2007 rollout.
Career Services
adult applicants in all immigration Subject to the availability of funding, the
Ministry of Social Development
categories (i.e. the principal and product is being aligned with the ongoing
secondary applicants in the Skilled New Zealand Qualifications development of the Immigration Business
Migrant Category, the Family Authority Transformation model.
Sponsored and the International/ Tertiary Education Commission
Humanitarian streams). This work
Territorial Local Authorities
will ensure that there are appropriate
pathways to employment-related Professional bodies
services in New Zealand. Migrants and refugees
1.2 Settlement needs of diverse Lead: A progress report on the potential
streams Department of Labour extension of government services to
of newcomers temporary permit holders was provided
Contributing:
Provide advice about whole-of- to the Minister of Immigration by 30 June
Career Services
government benefits and costs for 2007.
Ministry of Social Development
the provision of settlement-related A final report is to be provided to the
(Work & Income)
services such as careers advice, Minister of Immigration by 31 October
employment-readiness programmes Ministry of Education 2007 (and subsequently to Cabinet if
and ESOL tuition to temporary permit Tertiary Education Commission required).
holders (work-to-residence, work
permit holders and students) and
their accompanying family members.
4ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
1.3 Increasing access to employment Lead: A progress report is to be
Department of Labour provided to Minister of Immigration
Identify practical measures, in partnership
(and other relevant Ministers) by
with other organisations, to reduce migrants’ Contributing:
31 March 2008.
barriers to employment and enhance their Career Services
employment outcomes. Ministry of Social Development
Ministry of Economic
Development
1.4 ESOL and work readiness tuition Lead: Mapping of distribution of
programmes Tertiary Education Commission programmes, broad target groups
Identify proposals to overcome barriers to and Ministry of Social and gap analysis completed by
access and to address gaps in service Development 31 December 2007.
provision for ESOL and work readiness Contributing: Milestones for next stage of work
programmes to improve employment Department of Labour identified by 31 March 2008.
outcomes for migrants and refugees.
1.5 Connecting migrants and exporting Lead: A report with proposals for
businesses Ministry of Economic improving linkages between
Build a platform to improve engagement Development the Chinese business community,
between the Chinese (Peoples Republic of the government and the broader
Contributing:
China) community and the New Zealand business community by 30 April
New Zealand Trade and
business community (based on the outcome 2008.
Enterprise
of research on their current level of
Ministry of Foreign Affairs
integration) to demonstrate the unique and
and Trade
high value skills that many migrants
contribute to New Zealand’s economic Department of Labour
transformation, and increase opportunities NZ Chambers of Commerce
for New Zealand business to leverage off the
Business Councils
skills and talents of migrant communities.
This work will include identifying the potential Migrant and refugee
means of enhancing employment outcomes communities
for appropriately skilled migrants and
refugees.
This work will be linked closely to Export
Year and there is potential for initiatives
identified to be progressed as part of
Export Year 2007.
5Families - Young and Old
Migrant and refugee families have equitable access to the support and choices they need to be secure and able to
reach their full potential in all aspects of social and economic life.
ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
2.1 Strengthening the responsiveness Lead: Opportunities to be identified in
of mainstream services Department of Labour conjunction with service providers
Work with service providers in local and implementation plan agreed by
Contributing:
government, non-government 30 September 2007.
Office of Ethnic Affairs
organisations and the private sector
Other service delivery
to develop further support to enhance
agencies
their responsiveness to an ethnically
diverse customer base and their Relevant local stakeholders
expertise in working with migrant and to be identified through SSNZ
refugee clients. NGOs, migrant and refugee
This initiative will further enhance communities
access to mainstream services by
new comers.
2.2 Supporting educational Lead: The Partnership Scheme was piloted in
achievement Ministry of Education selected secondary schools during the
Implement the Home School 2006 school year.
Partnership Scheme in secondary The Partnership Scheme will be
schools to improve learning outcomes implemented in selected secondary
for migrant and refugee young people schools through school support services
from cultural and language diverse by the end of the 2007 school year.
backgrounds through the involvement The implementation phase will be
of family in the learning of students to evaluated by the New Zealand Council
help to address their academic needs. for Educational Research (NZCER) in
September and November 2007.
6ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
2.3 Enhanced career planning in Lead: The CPaBL programme is being
schools Ministry of Education implemented during 2007 and 2008 in
Implement the Creating Pathways and 100 secondary schools representing a
Contributing:
Building Lives programme (CPaBL) to mix of regions, deciles and school types.
Career Services
improve career education, information Extra funding allocations to be monitored
Education Review Office
and guidance for students, particularly and use reviewed by the end of the school
those identified as at-risk of not Tertiary Education year.
making successful transitions to Commission
Evaluation of the CPaBL programme to
further education, training and Schools, students and be completed by 31 December 2008.
employment. The project will involve the employers
development with schools of guidelines
Regional Youth Transition
for meeting the needs of specific
Services
student groups including Pasifika,
migrants and refugees. Local communities
Provide extra funding, on top of CPaBL
to selected schools for career planning
specifically with refugee students.
2.4 Housing support services for Lead: A Life Skills House was established by
refugees RMS Refugee Resettlement 31 December 2006. A process of ongoing
Establish a Life Skills House at the development, review and evaluation is in
Contributing:
Mangere Refugee Reception Centre place with the aim of customising the use
Housing New Zealand
to provide refugees with practical of this house for all individuals in each
Corporation
skills for living in a New Zealand house refugee group intake.
Department of Labour
after their departure from the
Reception Centre.
2.5 Regional housing orientation Lead: Delivery of housing surgeries was rolled
services for refugees Housing New Zealand out to other regions by 30 June 2007
Extend the provision of “housing Corporation including Christchurch and Palmerston
surgeries” based in localities with North and Nelson, and the regions
Contributing:
refugee communities and supported continue to provide housing surgeries as
Department of Labour
by interpreters, to additional regions the need is identified.
RMS Refugee Resettlement
so that refugees are well informed An internal network of regional housing
about HNZC processes, New Zealand service managers and policy staff meet
housing arrangements and potential quarterly to focus on refugee housing
housing locations. These are currently needs and activities.
being delivered in Wellington and
Waikato.
7ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
2.6 Supporting home ownership Lead: A review of international practice was
Housing New Zealand completed by 31 December 2006.
Develop proposals to tailor home
Corporation Subsequent milestones were identified
ownership education and support to
suit the needs of ethnic communities, Contributing: by 31 March 2007 relating to the existing
including delivering Sharia-compliant Various lenders HNZC Home Ownership Education
mortgage products for Muslim Programme (HOEP).
CHRANZ
communities. The tender process for the HOEP is under
Lending institutions
[This is a supporting initiative in Area way and will include the needs of ethnic
7 Ethnic Communities in the New Treasury communities as part of the tender
Zealand Housing Strategy]. considerations. This is to be completed by
1 October 2007. The aim is to encourage a
wide mix of providers to tender and to
identify specific groups requiring this
service.
2.7 Education and training for HNZC Lead: Education and training sessions were
staff Housing New Zealand delivered in nine locations by 30 June 2007.
Implement a “road show” style series Corporation Sessions will be delivered in a further two
of education and training sessions with Contributing: locations – Central and West Auckland by
Housing New Zealand Corporation area Department of Labour 31 August 2008.
units in the primary refugee
RMS Refugee and Migrant The induction programme for all new HNZC
resettlement areas to enhance staff
Service staff now includes a focus on
understanding of resettlement needs.
understanding refugee settlement needs.
The training will include the everyday
use of Language Line, the multi-lingual
telephone interpreting service to
facilitate communication with clients
with limited English language skills.
2.8 Raising the quality of adult ESOL See next page See next page
provision
Develop resources for teaching and
learning in literacy, numeracy and
language which includes ESOL as part
of the broader Learning for Living
project. Three sub-projects are of
particular relevance:
8ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
2.8.1 Progressions framework Lead: A draft framework was developed for
Tertiary Education consultation with the sector by 31 October
Develop a literacy, numeracy and
Commission 2006.
language progressions framework
to provide a guide to identifying the Contributing: Consultation was completed by 30 June
next steps for people as they take Ministry of Education 2007. The Foundation Learning
Progressions will be reworked taking into
on tasks as workers and members
account feedback from the consultation
of families and communities. process. Revised progressions will be
published by the end of 2007.
2.8.2 Screening and assessment tools Lead: The assessment tool scoping report was
Ministry of Education completed by 30 April 2007 and further
Identify effective screening and
milestones identified.
assessment tools for literacy, language Contributing:
and numeracy to facilitate a consistent New Zealand Qualifications Assessment tool development to be
national approach. Authority started in reading and numeracy by
September 2007 with the first
Ministry of Social development phase completed by June
Development 2008. First trialling to commence in July
2008.
A screening tool will be adapted for
trialling in New Zealand by July 2007 and
will be trialled in 2007/08.
2.8.3 Professional development Lead: The first set of professional development
Ministry of Education clusters were evaluated in October 2006.
Identify and promulgate effective
teaching practice for tutors and Contributing: The second set of professional
managers engaged in teaching reading New Zealand Qualifications development clusters moved into
or numeracy, including ESOL. Authority consolidation phase in February 2007.
The third set of professional development
clusters were established by 28 February
2007.
From 1 July professional development
clusters became a TEC responsibility.
The existing clusters will continue as
planned and a plan to be developed for
professional development during 2008.
The qualification staircase for adult
literacy educator qualifications was not
scoped during 2007 as study grants for
the new national qualifications were taken
up more quickly than anticipated both by
providers and tutors, and all study grants
in 2007 were allocated.
9National Identity
New Zealanders understand and accept cultural diversity – migrants, refugees and their families have a sense of
place and belonging in New Zealand while maintaining their cultural identities that contribute to New Zealand’s
social and cultural vibrancy.
ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
3.1 Better information about living in Lead: Targeting, content and timing of improved
New Zealand Department of Labour settlement information products was
Develop improved settlement identified by 30 April 2007.
Contributing:
information for newcomers to New Career Services Products to be aligned with the
Zealand so that they have a better implementation of the Immigration
Ministry of Social
understanding of life in New Zealand Business Transformation model from
Development
and realistic expectations about living 31 October 2007.
here. The material will focus on the Housing New Zealand
availability of support from and access Corporation
to mainstream government services Ministry of Education
and the rights and responsibilities of
Ministry of Health
being a New Zealand resident. It will
also consider the information needs New Zealand Qualifications
of temporary permit holders. Authority
Tertiary Education
Commission
Territorial Local Authorities
ESOL Home Tutors
Professional Bodies
Migrant and refugees
10ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
3.2 Individual settlement planning for Lead: A progress report to be provided to
new migrants Department of Labour the Minister of Immigration by 31 October
Investigate the efficacy of individualised 2007.
Contributing:
settlement planning services for new Migrant groups A final report to be provided to the
migrants as a settlement tool to Minister of Immigration by 29 February
Local Government New
support their integration into New 2008 (and subsequently to Cabinet if
Zealand
Zealand. required).
Non government
organisations
Settlement Support New
Zealand
Citizen Advice Bureaux
Other government service
providers
3.3 Community capacity building Lead: A work programme for Connecting Diverse
Ministry of Social Communities was recommended to
Provide advice on effective capacity
Development and Office Cabinet by 30 November 2006.
building with migrant and refugee
of Ethnic Affairs A report on feedback to date from the
communities and identify priority areas
and mechanisms for sharing good Contributing: public engagement process and an update
practice, so that communities are able A range of government on the medium and short term initiatives
to represent themselves effectively in agencies within the Connecting Diverse
public arenas and take the lead in issues Communities work programme, including
that are important to them. funding implications, to be provided to
Ministers by 31 October 2007.
[This is an area of work included in the
‘Connecting Diverse Communities
Project’ previously known as the
‘Strengthening Relations between
Diverse Communities’ project.)
3.4 Strengthening Refugee Voices Lead: Initiative implemented across four key
Department of Labour resettlement areas by 30 June 2007.
Support a community led process that
will both strengthen the effective Contributing: Training workshops and resources to
engagement of refugee community Ministry of Social be developed in 2007/2008 to support
groups with local settlement initiatives Development the implementation of the initiative.
as well as enable them to provide a Office of Ethnic Affairs
united voice on settlement matters at
a regional and national level. Refugee communities
11ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
3.5 Pacific heritage language Lead: Innovative programmes (language
preservation (Mind your language Ministry of Pacific Island resource tools) were developed and
programme) Affairs the first stages implemented for a
Enhance communication in Pacific new group of learners from the Niue
Contributing: community by 30 June 2007.
heritage languages between recent
Ministry of Culture and
arrivals and those established or born Similar tools were developed for the
in New Zealand by designing and Heritage
Tokelau community and to be completed
implementing innovative initiatives, Ministry of Education by 31 July 2007.
in particular to increase the number
of New Zealand born Cook Islands, Ministry of Social The development of language resource
Niue and Tokelau people who can speak Development tools for the Cook Islands community to
their heritage languages. (These be completed by 31 July 2007.
particular Pacific languages are at risk The Vagahau Niue language website to
of becoming extinct in New Zealand). be launched by 31 July 2007.
3.6 Addressing discrimination and Lead: A work programme for Connecting
promoting respect Ministry of Social Diverse Communities was recommended
Provide advice on effective means of Development and Office to Cabinet by 30 November 2006.
preventing and reducing discrimination of Ethnic Affairs A report on feedback to date from the
on ethnic, cultural and religious grounds, Contributing: public engagement process and an update
and promoting respect between on the medium and short term initiatives
A range of government
different cultures so that the New within the Connecting Diverse
Zealand environment respects and agencies Communities work programme, including
celebrates diverse communities and funding implications, to be provided to
diverse communities feel they are Ministers by 31 October 2007.
positively respected and supported.
[This is an area of work included in
the ‘Connecting Diverse Communities
Project’ previously known as the
‘Strengthening Relations between
Diverse Communities’ project.)
3.7 Citizenship and settlement Lead: Project design completed by 31 December
Department of Internal 2006.
Undertake a longitudinal survey of
migrants and refugees to enhance Affairs Funding based on the project design was
understanding about the relationship to be confirmed by 1 March 2007, but the
between the acquisition of New Zealand 2007/2008 funding bid was unsuccessful.
citizenship and successful settlement The project to scope and undertake a
in New Zealand. This action is subject longitudinal survey is presently on hold,
to approval of adequate funding. but during 2007/08 work will be
undertaken to contribute to the
Department of Labour led Refugee Plus:
Perspectives on Integration, Identity and
Community Research Project.
12Cross Cutting Initiatives
The following three actions cut across and contribute to the three high-level goals: Economic Transformation;
Families-young and old; National Identity
ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
4.1 Review of refugee resettlement Lead: A progress report to be provided to
Department of Labour Minister of Immigration by 31 July 2007.
Provide a common direction (at
national level) to support ongoing Contributing: A substantive report to be provided to
collaboration by government, regional, Ministry of Social Development the Minister of Immigration by 31 October
non-government and communities in 2007 including proposals for further
Ministry of Foreign Affairs and
refugee resettlement. This will guide stages of the review and their timeframes.
Trade
the selection, resettlement and
integration of refugees in New Zealand, Office of Ethnic Affairs
identify the relative priorities at Local Government New
different stages of the resettlement Zealand
process and propose broad indicators
UNHCR
to measure progress in resettlement.
Refugee service providers
Refugee communities
4.2 Settlement Knowledge Base Lead: A work programme was scoped and
Department of Labour completed by 30 June 2007.
Build an improved understanding of the
settlement outcomes for newcomers Contributing: Outcome indicators to be developed
to New Zealand through a work by 30 June 2008.
Ministry of Social Development
programme which: A knowledge base to be mapped by
Office of Ethnic Affairs
• Identifies outcome-related 31 December 2008.
indicators at a range of levels Other relevant key agencies
Research investment strategies to
• Maps the knowledge base and be identified by 31 March 2009.
identifies research gaps
• Identifies research investment
strategies and collaborative
opportunities to enhance research
knowledge and capacities.
(Timelines for action milestones
post June 2007 are subject to the
availability of funding.)
13ACTIONS RESPONSIBILITIES TIMEFRAME/KEY MILESTONES
4.3 Regional responsiveness to Lead: Auckland Region:
settlement Department of Labour Auckland Regional Settlement Strategy
Develop regional settlement initiatives Contributing: and Action Plan launched by 31 January
in a number of key regions which have Range of central government 2007.
significant newcomer populations to agencies Governance arrangements launched
improve service provision to migrants
Local Government New by 31 March 2007.
and refugees and support the
Zealand Wellington Region:
implementation of the New Zealand
Settlement Strategy through improved Non-government Consultation method and Strategy
coordination, cross-sectoral planning, organisations document developed by 31 July 2007.
information sharing and knowledge Migrant and refugee Consultation strategy delivered by 30
transfer. communities September 2007.
Action Plan and governance arrangements
agreed by intersectoral participants by
15 December 2007.
Local government and Central
government approval processes
completed by 31 March 2008.
Other Regions:
Other key regions identified and regional
initiatives, implementation plan and funding
arrangements identified by 30 June 2008.
14Contributing Government Agencies
www.careers.govt.nz www.moe.govt.nz
www.nzqa.govt.nz
www.mfat.govt.nz
www.dol.govt.nz
www.ethnicaffairs.govt.nz
www.dia.govt.nz
www.moh.govt.nz
www.tec.govt.nz
www.hnzc.co.nz
www.minpac.govt.nz
www.mch.govt.nz www.treasury.govt.nz
www.msd.govt.nz
www.med.govt.nz
15DOL 10397 JUL 07
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