Significant HSE Initiatives in ONGC

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Significant HSE Initiatives in ONGC
• Contractor workers Safety workshop
• Hum Safe Campaign
• Developed Comprehensive HSE Management System
  Document
• Coffee with Director
• Waste To Energy Project
• Mangrove Plantation
• EERA studies
• E- work permit system
• Developed comprehensive Occupational Health Manual
• Asset Integrity Management – Bow Tie Technique
• HSE Index for Performance Contract of Key Executives
What is Bow-Tie
Methodology: Identify SCEs
                                  MAH-1       Bow-Tie-1
                                  MAH-2       Bow-Tie-2
Safety Case        MAH
                                  MAH-3       Bow-Tie-3
                                  MAH-4       Bow-Tie-4

                     Barriers:
                                                           Procedure
 Bow-Tie          1. Prevention                  SCEs
                  2. Mitigation                            (Software)

                                                             SOP
                                              Equipment      PTW
                                              (Hardware)
                                                             Break Down SOP
                                    Fire water Pump
                                                             Training
                                             Crane
                   FMEA                                      Competency
 Task          Failure Mode         Shut Down Valve
                                                             Etc.
 Sheet
              Effect Analysis       Blow Down Valve
                                          PPE / LSA
                                               Etc.
Asset Integrity Mgmt – Barrier Model
                        Control,
                                       Learning
                        Alarm &                                    Audit &
                                       from the     Operations                      Effective
                        Shutdown                                   Self                           Communication
                                       Past         Procedures                      Supervision
                        system                                     Regulation

             Inherent          Relief and    Maintenance     Work         Mgmt of           Training &
             Design            Blowdown      & Inspection    Control      Change            Competency        HAZARD
HAZARD       Plant             System                                                                         REALIZATION
             Layout
                                                                                                              Loss of
Normal HC                                                                                                     containment
Inventory
within                                                                                                        Ignition
plant and
storage                                                                                                       Fire /
facilities                                                                                                    Explosion
                                                    Barriers
Bow-Tie Evolution

 Piper Alpha Platform, North Sea 1988, 167 Fatalities

         Lord Cullen public enquiry & report

Shell’s initiative: THESIS® BOWTieXP®, BowTie Pro®

 Australian and Newzealand Standard on risk mgmt,
                AS / NZS 4360:2004
What is Bow-Tie
• Qualitative analysis incorporating mgmt system techniques
• It is structured method to assess risk where a quantitative
  approach is not possible or desirable
• It is simple and easy for the non-specialist to understand.
• Simple idea of combining the
    – cause (fault tree)
    – consequence (event tree)
•   Diagram looks a bit like a bowtie
•   Fault tree is drawn on the left hand side
•   Event tree is drawn on the right hand side
•   Hazard drawn as a "knot" in the middle
• The result is a logical and structured overview of WHAT
  measures are needed and WHY
What is Bow-Tie
         Fault Tree           Hazard           Event Tree

• Bow-Tie analysis uses the risk matrix to categorise the
  various scenarios
• Then carries out more detailed analysis (fault and event)
• The essence is to establish
   – how many safety barriers there are available
   – to prevent, control or mitigate the identified scenarios, and
   – the quality of those barriers
• Determining that risk has been reduced ALARP
Objectives of Bow-Tie
•   Four key objectives of using bowties:
    1. To give an overview of the framework relating to managing
       major accident hazards
    2. To illustrate the interdependencies between the various stages
       in the framework
    3. To show how the process needs to be applied to any analysis
    4. To ensure we all have a common understanding of what we’re
       doing, why and how we’re doing it

          Determining that risk has been reduced to ALARP
Bow-tie process
•   Step 1 - Identify the bow-tie hazard
     – Are people, environment, assets, continued operation or company reputation
       exposed to potential harm?
•   Step 2 - Assess the THREATS
     – What are the causes?
•   Step 3 - Assess the CONSEQUENCES
     – How likely is loss of control?
     – What is the risk and is it ALARP?
•   Step 4 - Control
     – Can the causes be eliminated?
     – What controls are needed?
     – How effective are the controls?
•   Step 5 - Recover
     – Can the potential consequences or threats be mitigated?
     – What recovery measures are needed?
     – Are recovery capabilities suitable and sufficient?
•   Step 6. Identify threats to the controls (Step4)
     – Are the controls or recovery controls at risk?
•   Step 7. Identify the controls for the threats to the controls (Step6)
     – How do we prevent the controls from failing?
Risk Critical Activities

            H               S               E               Q
 Policy          Activity       Procedure       Standard        Policy

Procedure        Standard        Policy         Procedure       Activity

                Integrated Management System
Risk Critical Activities
Practical Uses of Bow-Tie
                  • Link with Mgmt Sys

                  • bow-ties are most
                    commonly used where
                    there is a requirement to
                    demonstrate that hazards
                    are being controlled

                  • particularly where there is
                    a need to illustrate the
                    direct link between the
                    controls and elements of
                    the management system
Practical Uses of Bow-Tie
• Link with Basic Risk Factors
• It is possible to use bow-ties in conjunction with the Tripod Delta
  technique to highlight the branches of the bow-tie where organisational
  control is weak, i.e. controls are not effective
                                                   Recognition that
                                                   organisational failures are
                                                   the main cause of accidents
                                                   is the principle behind Tripod
                                                   Delta, which is a
                                                   questionnaire-based survey
                                                   used to build a picture of an
                                                   organisation’s strengths and
                                                   weaknesses against eleven
                                                   basic risk factors. This
                                                   enables proactive,
                                                   sustainable strategies for
                                                   reducing and managing risk
                                                   to be focused on weak spots,
                                                   for example a higher level of
                                                   inspection or auditing.
Practical Uses of Bow-Tie
• Link to Incident Investigation
• bow-tie can be linked to incident investigation techniques
  such as Tripod Beta which identify the organisational failures
  that enabled risk controls (defences) to actually fail
Benefits of Bow-Tie
•   Clear communication
•   Future proof’ risk management
•   Fit for purpose management system
•   Ownership – recognising that effective risk management is
    only possible if people are assigned responsibilities for
    controls
•   Practical approach
•   Workforce involvement
•   Logical structured approach
•   All risks – the technique is not limited to assessment of HSE
    risks. Bow-ties have been developed for demonstrating
    management of security, information technology, business
    interruption and project risks. The possibilities are endless
Growing relevance of Bow-Tie

Australian Govt’s requirement for safety case in BowTie format

                 Caltex Australia experience

        Adoption of BowTie by Chevron JV Refineries

   Shell’s adoption of BowTie as enterprise Risk Mgmt tool

         Adoption of BowTie for major E&C projects

                    Advent of ISO 31000
HAZOP Vs BowTie

                       HAZOP                        BowTie

    Risk Identification                                   Risk Management

           HAZOP                   Attribute                    BowTie

 Risk Identification            Prime Objective      Risk Management

 Hardware Design & Integrity       Focus on          Layers of Protection

 No Design Capability            Human Factor        Part of system design & scope
                               Change in Design /
 Major Implications                                  Accommodates with ease
                                    Operation
                                                    Comprehensive customizable
Detailed ‘microscopic’
                                 Report Output       reporting capability (15 main
 analysis / review
                                                     & 80 sub categories)
Strength of BowTie over HAZOP
• Evaluates barriers & safeguards for effectiveness
• Checks for weaknesses in barriers & provides controls
• Identifies responsible persons/teams for barriers
• Barriers categorized to match the gravity of risk
• Identifies performance standards for barriers
• Guides Company safety management system
• Facilitates auditing risk management program and
  continual improvement
BowTie Uses

• Apart from identification of SCEs and Risk management

• Can be used for

• Can be used for

• Can be used to
HSE INDEX
Balanced Score Card and Benchmarking:

     BALANCED SCORE CARD                     BENCHMARKING

     Internal performance tracking            External Comparison with peers
     Organisationally dependent               Organisationally independent
     Quantitative & Qualitative               Quantitative metrics
      metrics
     Company specific measures                Standard industry measures
     Select HSE strategic measures            Comprehensive measures
  Used to track implementation of             Leads to gap analysis and
   company’s HSE strategic                      improvement opportunities
   objectives
 Twin Objective:
 •    Measures to track progress on key HSE strategic objectives
 •    Performance assessment and improvement portfolio
HSE STRATEGY Execution

  Successful execution of
  HSE strategy is elusive:

           Less than 10% of HSE
           strategies effectively
               formulated are
            effectively executed
HSE STRATEGY Execution
Why do Organisations fail to execute HSE Strategy?

 One can’t manage some-thing   They don’t manage Strategy:
   that one can’t describe
                                Typically 95% of the work force
                                doesn’t understand HSE strategy

                                60% of organisations do not link
  There is no generally         HSE strategies with budgets
    accepted way to             70% do not link management
     describe HSE               incentives to HSE strategies
        strategy                85% of executive teams spend
                                less than 1 hr p.m. discussing HSE
                                strategies
Why is it so difficult to execute HSE
               Strategy?

HSE Factors are not tangible/measured
Only what gets
measured gets
  executed
Balanced Score
     Card
How successful organisations drive HSE strategy
      implementation

  Management decides                        Management checks
    what needs to be                       that actions are being
     achieved; and                        completed; and results
  documents the same.                       are being achieved.

Articulate        Communicate            Monitor                 Manage
   the                 the
Strategy            Strategy             Activity                Activity

       Management                              Management takes
   communicates Strategy to                  corrective action when
       the rest of the                      results are different from
        organisation.                           those expected.

  Traditionally managements have focused on the last two steps only
What happens when HSE Strategy is unclear?

 Only around 2/3rds of the          With the Strategy unclear Managers:
 Sr. Executives understand          •   Select unhelpful performance measures
  how the strategy relates          •   Select too many performance measures
    to their own job …. .           •   Attempt to monitor everything
                                    •   Don’t know what’s going on elsewhere

Articulate           Communicate                 Monitor                 Manage
   the                    the
Strategy               Strategy                  Activity                Activity

 Only about 1/10th of the     When monitoring is done poorly, Managers:
shop-floor staff understand   •   Can’t see the wood from the trees
how the strategy relates to   •   Attempt to manage with inadequate intelligence
                              •   Struggle to exercise control over activities
         their job.
                              •   Fail to realise organisational potential.

        Frameworks are helpful in deciding what to measure …. .
HSE Balanced Scorecard – 4 Step
               Approach for high performance
1   What is HSE Policy?                              What does HSE Policy
                                                 2   mean with respect to…

HSE Policy –
                                                            Quality
                                                             Quality
                                                             PERSPECTIVE??
                                                            PERSPECTIVE

                                                           Health
                                                            Health
                                                           Perspective
                                                            Perspective
                                                           Safety
                                                            Safety
4                           Balanced                        Perspective??
                                                           Perspective
                             Balanced
                            Scorecard
                             Scorecard                     Environment
                                                            Environment
How will I know if I am                                    Perspective
                                                            Perspective
“Succeeding or Failing”?

                                          3

                                In order to succeed, what must I “Do well”?
                                What are my critical success factors?
How do we actualise HSE Strategy
 in ONGC ?

Through HSE Index
Based On Balanced
    Score Card
    Technique
Destination Statement

    Strategy

Balanced Score Card

    Performance
     Contracts
    Key Performance
  Indicators(HSE Index)
Balanced Scorecard –
Definition

   Motivated,     Engineering                Administrative    Deliver HSE
   well trained    Controls                     Control       performance
   employees       (Internal                  (Monitoring)     (Outcome)
    (People)      processes)

 Balanced Scorecard is a measurement-based strategic manage-ment
system which provides a method of aligning business activities to the
  strategy and monitoring performance of strategic goals over time.
Objective of HSE Index

• Increase Visibility of top management’s commitment to
   safety
• To have documented, specific safety goals and objectives
• To make Line Management responsible for safety
• Benchmarking conforming to international norms             of
   OGP/ IADC
• For transition of Safety Professionals’ role to advisory
   33
HSE Index Parameters

•      Fatality, LTIF, TRIR
•      Compliance of Audit recommendations
•      Mock Drill
•      Loss control/HSE tour
•      HSE Review meeting
•      Daily reporting of incident data in SAP
•      PME
•      QHSE Certification/ Re-certification/ Surveillance
• 34   ETP/PWC functioning/performance
Parameter Marks/                   Scoring methodology
          Weight
           age
Fatality  10         Full points for Zero fatality
                     Zero points for any fatality

LTIF     10        • LTIF= **No. of lost time injuries x 106/ Total man
                      hours worked
                    ** Lost time injury: Fatalities + more than one day
                      lost work day cases

                   Target : Last year’s LTIF of SBU

                   • % achieved = Target x 100/Actual

 35                • Weightage achieved = % achieved x Total
                     weightage/100
Parameter Marks/W             Scoring methodology
          eightage
Complian
ce of Audit          Target : 60% of Outstanding Observations
recomme
ndations             Outstanding Observations : Pending
                      observations till 31st March plus added
a)OISD        a)15    observations during first two quarters of
Audit                 current FY

b)Internal b)5       • % achieved = Actualx 100/Target
HSE Audit
                     • Weightage achieved = % achieved x
                       Total weightage/100

36
Parameter Marks/                  Scoring methodology
             Weight
              age
Mock Drill:           Target:
a)DMP Drill           a)One b)As per ERP
             a)6
b) ERP Drill          • a)Full points for one drill
             b)6            Zero points for not conducting

                      • b)% achieved = Actualx 100/Target
                      • Weightage achieved = % achieved x Total
                        weightage/100

Loss       12         Target : 6 Tours
Control/HS            % achieved = Actualx 100/Target
E Tour                Weightage achieved = % achieved x Total
                        weightage/100
 37
Parameter Marks/                 Scoring methodology
           Weight
             age
HSE review 4        Target: Four meetings preferably once in quarter
Meeting
                    • % achieved = Actualx 100/Target
                    • Weightage achieved = % achieved x Total
                      weightage/100

Daily       4       Target: Number of functional locations multiplied
reporting             by 365 days
of Incident
data in             • % achieved = Actualx 100/Target
SAP                 • Weightage achieved = % achieved x Total
                      weightage/100
 38
Parameter Marks/                Scoring methodology
          Weight
            age
PME       4      Target: As per PME Policy

                  • % achieved = Actualx 100/Target
                  • Weightage achieved = % achieved x Total
                    weightage/100

QHSE      4       Target: Number of Functional Locations

                  • % achieved = Actualx 100/Target
                  • Weightage achieved = % achieved x Total
                    weightage/100

 39
Parameter      Marks/Weighta          Scoring methodology
                      ge
ETP                              347 days sample       to   be   met
functioning/pe                     permissible limit
rformance

a)Oil &Grease a)5                • % achieved = Actual x 100/Target
parameter                        • Weightage achieved = % achieved
                                   x Total weightage/100
a)Total          b)5
Suspended
Solids
parameter

 40
Weighing a goose does not make
it fat
                •   Performance only improves when
                    one decides to act upon the
                    information     provided    by
                    measurement.

                •   In organisations this can take the
                    form of simple control mecha-nism
                    to aid management decision making
                    – but at a senior management level
                    it is more strategic in nature.
Thank you
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