Site Go-Live Onboarding Guide - June 2021 - Knowledge Hub
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Site Go-Live
Onboarding Guide
June 2021
1Site Go-Live Onboarding Guide
Welcome to the site go-live onboarding
guide. This guide provides you with an
overview of each step of the site go-live
process and timelines required for
completion of each step. This will help you
to complete each step of the process
ahead of the go-live date.
2When to use the onboarding guide
Use it understand the site Use it as a guide for the
go-live process – including activities that need to be Contact details – where to
the six core steps, the completed –instructions per submit the required
timelines for completion of step of the process to information/access forms
each step and the key roles ensure each stage is per step and who to contact
responsible at each step of completed according to the for additional support
the process required timelines
3Contents
1 Site Go-Live Process 4 Key Roles
2 Timelines 5 Step by Step Guide
3 Site Go-Live Tracking 6 Support Channels
4Site Go-Live Process
Steps to complete ahead of site go-live
5Site Go-Live Process – Summary
Steps 3, 4, 5 and 6 can only
occur once Step 1 and 2
Step 1 and Step 2A can have been fully completed
occur in parallel 3 5
Start Go-live
SVS Implementation* Supply Vaccine
1 2
Area based planning & Facility Registration & 5A
Site Selection Site Curation on MFL Supply Vaccine
4
2A EVDS Implementation 5B
Site Curation on MFL
This step kicks off the go-live Reporting
process – once sites are 4A
selected and approved at this
2B Site Activation
step, this will be locked in with 6
no further additions until the Application for Section Go-live
next go-live cycle 22 A 15 Permit Training
4B
Scheduling
Administrator Access
The application for the
Section 22A 15 Permit will
occur once the site has 4C
been registered and On-site EVDS
approved on MFL
Note: * This is required only for sites requiring permits
6Site Go-Live – Detailed
1 Area based planning 2A Facility registration and 2B Application for Section 22 A 15 Permit 3 SVS implementation
o Provincial Leads plan Site Curation on MFL o Electronic token/link sent by Pharmacy o Site details confirmed and verified against the MFL
and provide list of Provincial Leads to confirm MFL Council (SAPC) to facilities with primary o Confirm site has a Section 22A(15) permit if it is
permitted sites, MFL loading: vaccination site or fixed outreach service storing vaccine and providing vaccination services
code, catchment o Check on MFL active on MFL and/or outreach services*
districts, users and o Clean/add and reupload o Facility representative complete o Confirm updating method and designated persons to
scheduler corrected data to MFL application enrol the new SVS Covid-19 app and submit stock
o Site selection signed o Primary sites linked to o SAPC and NDoH review and levels – by site
off by NDoH outreach services approve/reject o Train end-users on the reporting procedure and
o Approve sites on MFL o NDoH issues the permit requirements
o Site loaded and enrolled on SVS
Gaurang Tanna Petro Rousseau Marione Schonfeldt Sithembele Jara
Complete site lists loaded Sites approved on MFL Permits issued Loaded on SVS and activated
4A EVDS implementation - 4B EVDS implementation - 4C EVDS implementation - On-site EVDS 5A Supply vaccine 6 Training:
Site Activation Scheduling o EVDS set up (users identified, o EVDS on-site users
Supply of Vaccine
o Link MFL approved sites Administrator Access documentation submitted and accounts o Scheduling
Rob Botha
to EVDS (enrolment, o Scheduling administrator created and approved) administrators
scheduling, catchment) accounts created and o Check users have activated their Vaccines delivered and o Vaccinator (on
o Bulk upload or individual assigned to facilities accounts (Patient Administrator , administered knowledge hub as
upload for site activation o Scheduling templates Vaccinators, Report Administrator and required)
working Back Capturing Administrator) 5B
o Back-capturing forms delivered to site Reporting
EVDS training
Monitor Vaccine Harsha Desai
Sithembele Jara Vaccinator training
Kevin Naicker & Cyprian Lucas Kevin Naicker & Cyprian Lucas Pierre Fabe Sites routinely report Marione Schonfeldt
vaccine stock levels EDVS users trained
Sites activated Sites activated Users accounts activated and schedules working
Note: * Sites operating as primary distribution sites only without any
vaccination and/or outreach services do not need a permit.
7Site Go-Live Process – Summary (Type of vaccination site)
3 5
Start Go-live
SVS Implementation* Supply Vaccine
1 2
Area based planning & Facility Registration & 5A
Site Selection Site Curation on MFL 4 Supply Vaccine
EVDS Implementation
2A
5B
Site Curation on MFL
Reporting
4A
Site Activation
Go-live
2B
Application for Section 4B
Scheduling 6
22 A 15 Permit
Administrator Access
Training
4C
On-site EVDS
Key : Fixed Temporary
Note: * This is required only for sites requiring permits Primary Mobile
Outreach Outreach
Vaccination site
site site
site 8Go-live steps required per site
Primary
Step Vaccination Secondary Vaccination Site
Site
Temporary Mobile Outreach sites will
Fixed Outreach
Outreach Outreach be linked to a
primary
vaccination site
Area Based Planning & Site
1.
Selection ✓ ✓ ✓ ✓
Facility Registration & Site
A. Site Curation on MFL ✓ ✓ ✓
2.
Curation on MFL B. Application for Section
22 A 15 Permit ✓ ✓
3. SVS Implementation
✓ ✓ ✓
A. Site Activation
✓ ✓ ✓ Temporary Outreach
and Mobile
B. Scheduling
4 EVDS Implementation
Administrator Access ✓ ✓ ✓ Outreach are not
required to submit
POs – supply of
C. On-Site EVDS
✓ ✓ vaccine is provided
by the primary
5. Supply of Vaccine ✓ ✓ ✓ ✓ vaccination site
6. Training
✓ ✓ ✓ ✓
Temporary outreach site – the requirement for on-site
EVDS will depend on the decision to use on-site EVDS Key : Fixed Temporary
Primary Mobile
users from the primary site or whether additional users Outreach Outreach
Vaccination site
will be required site site
site 9Information flow – Key submissions along the process
Step Activity Role Responsible Document Submission Channel
Area Based Planning & Covid 19 Vaccine Roll Out
1. 1. Submit list of site for go-live Provincial Lead NDoH Site Template
Site Selection Sharepoint (link here)
1. Submit list MFL Facility
1. Provincial Lead 1. Request list 1. Hissupport@health.gov.za
Representatives
A. Site Curation on 2. Provincial Lead 2. Request list 2. Hissupport@health.gov.za
2. Submit list MFL Curators
MFL 3. MFL Facility 3. MFL platform 3. MFL - Master Facility List
Facility Registration & 3. Submit or update facility
2. Representative (csir.co.za)
Site Curation on MFL information on MFL
B. Application for 1. Complete and submit
MFL Facility
Section 22 A 15 Section 22 A 15 permit Online application Link sent via email
Representative
Permit application
1. Load site details on the SVS
3. SVS Implementation District Lead SVS access form Via email
system
1. Submit list of MFL compliant
A. Site Activation Provincial Lead SOP 001 form sop@health.gov.za
sites requiring activation
B. Scheduling
1. Submit list of Scheduling
Administrator Provincial Lead SOP 002 form sop@health.gov.za
Administrators
4 EVDS Implementation Access
1. Submit list of EVDS Account 1. EVDS Access Control
1. Provincial Lead
Creators and Approvers form, ID and Letter of 1. Hissupport@health.gov.za
C. On-Site EVDS 2. Facility
2. Submit list of vaccinators, Accountability 2. Directly to Account Creator
representative
patient admin and back cap. 2. Province dependent
5. Supply of Vaccine 1. Submit purchase order Provincial Lead Bulk PO Via email to ACTA team
Training-
6. Training 1. Send training request Provincial Lead Email
schedule@health.gov.za
Incorrect submissions will cause delays in the process and jumping submissions will not be tolerated
10A practical example: Primary Healthcare Facilities (1 of 2)
There has been a notice that 600 000 doses of vaccines will arrive, there is a need to select sites and complete the
site go-live process to be able to administer these vaccines to the target population
1. Area based planning 2A. Site curation on MFL
The MFL Approver
✓ Engage with the sub- Sipho will now check if the confirms the
✓ Communicate facility is registered. He She confirms
districts within the province information on
this selection to confirms that it is that all is
to determine which sites MFL, all the
the NDoH by registered and updates correct and
should be selected and go information is in
completing the any information that needs up to date
through the site go-live the right format
NDOH site readiness updating on MFL and submits
process and approves
sheet the request
Priya to the MFL
MFL Curator
Approval Link to MFL
Thembi Thembi
Prov lead Sub-district lead Prov lead Sipho
MFL Facility repr
4. EVDS implementation 3. SVS implementation 2B. S22A permit application
✓ Sipho submits the
request for Site ✓ Thembi checks if the site ✓ Sipho receives a
✓ At the same time,
Activation to the SOP NDOH has SVS access, she link for the SAPC to
Thembi and the rest of
email sees it does not so she apply for a Section
the team consults the
submits the SVS access 22A 15 permit. He
Site Go-Live tracker to ✓ Sizwe, the scheduling form with the site details completes the
assess progress of the administrator completes Sipho application and
process – she sees that the access control form ✓ The site details are MFL Facility submits for review
MFL is linked to EVDS and gets this signed off repr
confirmed and verified and approval
and user accounts can by his supervisor/facility
Thembi Sizwe Thembi against the MFL
now be created Scheduling admin. representative
Prov lead Prov lead The permit is issued by the NDoH
Proceed to Step 5. Vaccine Supply
11A practical example: Primary Healthcare Facilities (2 of 2)
There has been a notice that 600 000 doses of vaccines will arrive, there is a need to select sites and complete the
site go-live process to be able to administer these vaccines to the target population
5. Vaccine supply 4. EVDS implementation
✓ Thembi consults the tracker
and sees that all steps 1 –
✓ Sipho submits a bulk ✓ Sipho submits Matt’s control form to the SOP 4C have been completed
purchase order for the email and that vaccine supply has
vaccines required for ✓ He gathers the information for the Vaccinators been scheduled
the week at the primary and the Patient Administrator and submits this ✓ She also organises for
site and outreach site to the account creator back-capturing forms to be
and communicates this delivered to the facility
with the Provincial team
Sipho The Account Creator creates the On- Thembi
Sipho
Facility repr. Facility repr. site EVDS user accounts Prov lead
6. Training
✓ At end of day, unused stock
is stored overnight at the ✓ Thembi consults with
facility her team on training
needs, she requests
On-site EVDS ‘Train
✓ The Vaccine Controller the Trainer’ training
Primary
submits daily reports on and sends out the
Healthcare
vaccine stock on SVS invites
Facility Thembi
Go-Live Prov lead
12A practical example: Temporary Outreach facilities (1 of 2)
There has been a notice that 480 000 doses of vaccines will arrive, there is a need to select sites and complete the
site go-live process to be able to administer these vaccines to the target population
1. Area based planning 2A. Site curation on MFL
✓ Engage with the sub-districts ✓ Communicate She confirms that all
within the province to this selection is correct and up to
determine which sites should to the NDoH Jane will now date and submits
be selected and go through the NDOH by completing check the the request to the
site go-live process the site facility data on MFL Approve
readiness MFL and
sheet update any Link to MFL
Linda
information that
MFL Curator
needs updating
Thato Thato Jane
Prov lead Sub-district lead Prov lead MFL Facility repr
3. SVS implementation 2B. S22A permit application
Jane ✓ Jane expects to receive a link for
NDOH ✓ The SVS Provincial DoH/ MFL Facility the SAPC to apply for a Section
if the site does not already repr 22A 15 permit – she does not
have SVS access, if not receive one
Proceed to Step 4.
then he will load the site
EVDS Implementation
details on the SVS system
✓ Jane goes to Linda for help. Linda reminds
✓ The site details are her:
confirmed and verified ❖ The outreach site needs to be curated
Rajesh against the MFL but does not need to have s22A as it
SVS prov DOH will be linked to primary site.
Jane
MFL Facility ❖ The site is linked with primary site. The
repr facility registration step is now complete
13A practical example: Temporary Outreach facilities (2 of 2)
There has been a notice that 480 000 doses of vaccines will arrive, there is a need to select sites and complete the
site go-live process to be able to administer these vaccines to the target population
4. EVDS implementation 5. Vaccine supply
✓ At the same time,
✓ Matt, the ✓ Jane confirms
Thato and the rest of
scheduling that vaccines will
the team consults the
administrator be supplied to the
tracker to assess
complete the outreach site by
progress of the
access control the primary
process 4. EVDS implementation
form and gets vaccination site
this signed off by
his ✓ Jane submits
Thato
supervisor/facility Matt Prov lead
Jane Matt’s control
Facility repr.
representative Scheduling admin. form to the SOP
email
✓ She confirms that
vaccinators and
patient
administrators
6. Training Jane
✓ At end of day, unused stock Facility repr.
will be allocated
is sent back to the to the temporary
✓ Thato consults the tracker and outreach site
distribution site
sees that all steps 1 – 4C have
been completed
✓ The temporary outreach site
Temporary ✓ Thato requests training for all sites
outreach closes after its initial
Thato that will go-live on the same day
site population is vaccinated. All Prov lead (including for users allocated to
accounts are suspended and
this temporary outreach site) and
re-opened in 42 days to
sends the invite to the relevant
administer the second dose
users
14Site Go-Live Timelines
14 day time horizon
15Go-live schedule overview
Day -14 Day -13 Day -12 Day -11 Day -10 Day -9 Day -8 Day -7 Day -6 Day -5 Day -4 Day -3 Day -2 Day -1 Day 0 Go-Live
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday
1. Area Based Planning
2. A. Site Curation on MFL
2. B. Application for
Section 22 A 15 Permit
3. SVS implementation
4. A. EVDS implementation:
Site Activation
4. B. EVDS implementation:
Scheduling
Administrator Access
4. C. EVDS implementation:
On-site EVDS
5. A. Supply of vaccine
5. B. Reporting
6. Training*
Note: * EVDS on-site user training, Scheduling Administrator training & Vaccinator Training
16Go-Live schedule (steps 1 & 2A)
Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Go-
Steps
-14 -13 -12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 live
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday
1. Area Based Planning and Site Selection
Identify the vaccination need in the area
Quantify the need
Determine the number of sites required
Identify appropriate sites & required capacity
Determine the type of site
Sign off by province
Sign off and approval by NDoH
2A. Facility Registration and Site Curation on MFL
Determine whether site is registered on MFL
If facility is not on MFL then register facility on MFL
Curate (Review and confirm) updated data
Approve updates to MFL
Link outreach site to vaccination site on MFL
Lock in date for completion of each step. Those sites not completed by this date may not be activated on the estimated Go-Live date
NOTE: Steps run can run in parallel 17Go-Live schedule (steps 2B & 3)
Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Go-
Steps
-14 -13 -12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 live
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday
2B. Application for Section 22 A 15 Permit
Electronic token/link sent by SAPC to facilities with
vaccine site on MFL
Facility Representative completes application
SAPC reviews application
NDoH reviews and approves/reject
NDoH issues permit
3. SVS Implementation
Site details confirmed and verified against the MFL
Train end-users on the reporting procedure and
requirements
Site loaded and enrolled on SVS
Clarify the end-user support process
Customise site formularies as relevant (i.e. load the
relevant vaccine(s), ancillary items and diluent used by
the site
Ongoing monitoring and evaluation
Lock in date for completion of each step. Those sites not completed by this date may not be activated on the estimated Go-Live date
NOTE: Steps run can run in parallel 18Go-Live schedule (step 4 – A, B and C)
Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Go-
Steps
-14 -13 -12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 live
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday
4A. EVDS Implementation: Site Activation
Link MFL Approved sited to EVDS
Provinces to indicate catchment site ID per site
Bulk upload or individual upload for site activation
4B. EVDS Implementation: Scheduling Administrator
Access
Scheduling administrators confirmed by sites
Scheduling administrator accounts created
Scheduling templates setup
4C. EVDS Implementation: On-site EVDS
Determine Account Creators and Account Approvers and
Users with Super User functionality
Facility assigned to on-site EVDS account creator
Identify onsite EVDS users (vaccinators, patient
administrators) provide details for user accounts
Account creators create EVDS accounts for administrators,
vaccinators, and back capturers
Account Approvers approve account created
Users must activate accounts by changing their password
Back capturing forms delivered to facility
Lock in date for completion of each step. Those sites not completed by this date may not be activated on the estimated Go-Live date
NOTE: Steps run can run in parallel 19Go-Live schedule (steps 5 & 6)
Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Go-
Steps
-14 -13 -12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 live
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday
5. Supply of Vaccine
Demand quantified for sites
Distribution schedule developed for all sites
Place orders for vaccine
Place orders for vaccine (National to Distributor)
Place orders for ancillary items
NATJOINTs approval
Delivery
Re-distribution of vaccine to the site
6. Training
Request training
Train Scheduling Administrators
Train On-site EVDS Users
Vaccinator training on Knowledge Hub (as required)
Lock in date for completion of each step. Those sites not completed by this date may not be activated on the estimated Go-Live date
NOTE: Steps run can run in parallel 20Site Go-live Tracking
Tracking sites through the process
21Site Go-Live Tracker
Tracker Purpose Step Metric
Provincial: District, Sub-district, Facility
The purpose of the tracker is to:
Site list Type of facility
• Provide an overview of the site Go-Live process
Estimated go-live date
• Track where sites are relevant to each step in the process according
to envisaged timelines MFL ID
• Be the one source of truth for the Go-Live and assist with flagging Site Registered on MFL
where focus should be given along the journey (for example, if we Site Curation on
Site Curated
notice that training sessions have not been requested/completed) MFL
MFL Approval Status
• Be used during status meetings (governance) to communicate
progress MFL API
Permit Status Permit status
Tracker Updates Stock availability for go-live confirmed
Stock Availability
Monday Tuesday Wednesday Thursday Friday Confirmed delivery date
SVS Implementation SVS loaded and activated for reporting
MFL Link to EVDS
Sites on Tracker Tracker can Tracker Tracker can
be assessed Scheduling Administrator accounts created
tracker updates be assessed updates
updated Scheduling templates set up
(14 days prior Site Go-Live Site lists for Site Go-Live
to go live) Highlight sent go-live Highlight sent EVDS Facility assigned to on-site EVDS Account Creator
via email confirmed via email Implementation Patient Administrator accounts created
and Site lists
submitted approved Vaccinator accounts created
(14 days (14 days prior to
prior to go Back Capturing Administrator accounts created
go live)
live) Back Capturing Forms delivered
Tracker will be available on the Scheduling Administrators Trained
Public Sector sharepoint Training 22
Vaccinator & Patient Administrators TrainedKey Roles
Roles involved in the process
23Key roles for completion of go-live process
Which roles need to fulfil which step?
1. Area Based 2, Facility Registration & Site 3. SVS Loading (Sithembele Jara) 5A. Supply Vaccine (Rob Botha)
Planning Curation on MFL SVS Administrator
and Site Selection Provincial:
(Gaurang Tanna) 2A. Site Curation on MFL SVS Provincial DoH/
(Petro Rousseau) Vaccine Controller Group points of contact Provincial Facility
Provincial Leads Lead Representative
MFL Facility Representative
4. EVDS Implementation (Pierre Fabe) Vaccine Group point of
Controller contact
District and / or MFL Curator
Sub-district leads 4A. Site Activation
MFL System Administrator
5B. Reporting (Sithembele Jara)
Provincial Lead
MFL Approver
4B. Scheduling Administrator Access
2B. Application for Section Provincial Lead
22 A 15 Permit
(Petro Rousseau / Marione 4C. On-site EVDS
Schonfeldt) Training (Harsha Desai)
Facility Representative/ Provincial Lead Account Creators
Designated contact person Provincial Leads
Facility Account Approvers
Permit approver Representative
Facility
Key : Provincial NDoH Sub-district
level
24Roles: Overall
User Profile Definition
The provincial lead is responsible for providing oversight and guidance for the site go-live process for their designated province. They also assist and
are accountable for specific responsibilities in the process such as:
1. Area based planning – Communication link between sub-district leads and NDOH on the sites identified to go-live
2. MFL - Provide oversight to the facility registration and MFL activation process, ensuring completeness/accuracy of data and progression through
the process according to required timelines
3. MFL - Oversee that sites have applied for and have been issued the Section 22A 15 permit
4. EVDS implementation - Request a list of MFL compliant sites to be activated and submit the list of site requiring activation
Provincial lead
• Identify Scheduling Administrators for access to the system
• Collate required user access information and nominate through email submission
5. Training – Identify and manage training requirements
6. Vaccine supply - Submit bulk PO for vaccine supply and attend weekly meeting to discuss weekly supply
Note: The private sector lead’s role is similar to that of the provincial lead with the main difference being the vaccine supply process. The private
sector lead submits a PO every time stock is required.
The sub-district lead is responsible to support the Provincial Lead to manage sub-district challenges and issues. They are accountable for specific
responsibilities in the process such as:
Sub-district 1. Area based planning - Identifies the sites that need to go-live and provides list of sites with MFL code, catchment districts, users and scheduler to
lead the Provincial leads
25Roles: Facility Registration & Site Go-Live on MFL
User Profile Definition
This is an individual designated by an institution/facility/ company to serve as contact person on EVDS matters (e.g. Facility manager). They are
responsible and accountable for:
MFL Facility 1. Creating requests to add details of a new vaccine site or edit facility data on MFL
Representative 2. Creating user access requests and require authentication.
3. Viewing all facility data.
Central role at the National Department of Health authenticated to review and approve online requests. Review user access requests. Review external
systems requests
MFL Systems
Administrator Requires authentication.
The Curator is someone who understands the facility well enough to review and confirm that the data captured by the vaccination site is correct. They
are accountable to complete the following:
MFL Curator 1. A new (or edit) request is sent to the Curator on the MFL for review and is either reviewed successfully or rejected. The approval confirms that the
vaccine site is compliant with the requirements. This person requires authentication
This person is responsible for final approval so that a facility site is registered on the system and is a national system role.
1. Approves user access requests, and facility requests.
MFL Approver 2. Approves external systems
26Roles: Application for Section 22 A 15 Permit
User Profile Definition
This is an individual designated by an institution/facility/ company to serve as contact person on EVDS and vaccination related matters (e.g. Facility
manager). They are responsible for:
Facility 1. Completing the application for Section 22A 15 permit by following a link/electronic token that is sent by the SAPC
Representative 2. Ensuring that the application is submitted timeously based on the site go-live process timelines
27Roles: SVS Implementation
User Profile Definition
This is an individual who has sight of the vaccine supply at the facility and is able to provide daily reports on vaccine stock. They are responsible to:
1. Download SVS COVID-19 app
Vaccine 2. Upload stock data daily including reporting lost, damaged stock
Controller
This is an individual who ensure SVS access requests by the facility are checked and access is granted. They are responsible to:
1. Check for completion of the SVS access control form
2. Assesses the access control form and grants access to SVS users
SVS
Administrator
28Roles: EVDS Implementation
User Profile Definition
This is an authorised system user that’s responsible for creating users on behalf of other system users such as the vaccinator and the patient
administrator. They are responsible for:
1. Creating new accounts (or edit exiting ones) for the vaccinator, patient administrator, back-capturing administrator users, account creator and
Account
account approver, depending on the rights the user needs to do their job.
Creator
2. Assigning a user to one or more organisational units.
3. Resetting account passwords, deactivate and reactivate accounts.
4. Registering the facility and vaccine site
An Account Approver is mainly responsible for reviewing, approving and activating user accounts created. They are responsible for:
1. Reviewing account request and approve or decline newly created accounts and reset account passwords.
Account 2. Viewing and finding accounts that need to be activated.
Approver
29Step by Step Guide
Process & Reference Cards
301 Area-based planning – Process Day -14 to Day -10
Key
Provincial/private sector lead
NDOH
Provincial/private sub-leads
Guidance is provided by The sites that need to be
NDOH based on population activated are uploaded on
Start density in sub-district & the NDOH template by Sites for
supply provincial leads go-live are End
confirmed
per
The sub-district leads Sub-district leads provide
The NDOH approves province
engage with stakeholder on list of sites for go-live to the
requested sites for
the ground to identify the provincial leads
provincial
sites that need to go-live as
well as each lead obtains
MFL code, catchment
districts, users and
scheduler
Sites are considered based
on the vaccination targets
that need to be met and
type of vaccine site.
311 Area-based planning – Reference Card – Provincial lead
What is area based planning? Escalation contact person
Provincial/Private sector Leads plan and provide go-live date, list of permitted sites, MFL code, catchment districts, users
Gaurang Tanna
and scheduler (signed off). The goal is to ensure full coverage without duplicating number of providers in catchment.
What do I need to do? Instructions:
Provincial lead Step by step process Document
• Responsible for the communication link between
1. Engage with NDoH on guidance for site selection based on population density in sub-
sub-leads and NDOH for finalisation of site district & supply of vaccine
selection
• Accountable for communicating site selection to
2. Engage with sub-district leads or district leads to receive the site selection lists (Including
NDoH via the relevant template MFL code, catchment districts, users and schedulers for each site )
3. Capture the site selection on the template and ensure all information is captured correctly NDOH site addition template
(Day -12)
4. The NDOH approves requested provincial sites. If sites are not confirmed/approved on this
Refer to: list then they will not be able to proceed with the site go-live process. Communicate this
approval to the Districts and Sub-Districts
(Day -10)
❑ Site addition template
Once completed,
Submission process/Check List
proceed to…
❑ Site selection for go-live obtained from sub-district leads
Facility registration &
❑ All sites have a go-live date, MFL code, catchment districts, users and scheduler allocated to it
MFL activation
❑ Site approval is obtained from NDOH 321 Area-based planning – Reference Card – Sub-district lead
What is area based planning? Escalation contact person
Provincial/Private sector Leads plan and provide go-live date, list of permitted sites, MFL code, catchment districts, users
Gaurang Tanna
and scheduler (signed off). The goal is to ensure full coverage without duplicating number of providers in catchment.
What do I need to do? Instructions:
Sub-district leads Step by step process Document
• Responsible for identifying the sites that need to 1. Engage with the Provincial Leads to obtain guidance on site selection as provided by
go-live and providing this list of sites, with MFL NDOH (based on population density in sub-district & supply of vaccine)
code, catchment districts, users and scheduling (Day -14)
administrator, to the Provincial leads
2. Engage with stakeholders on the ground to identify the sites that need to go-live
(Day -14)
3. Provide site selection list to the Provincial Lead - this should include the facility name, the
MFL code, catchment districts, users and schedulers for each site
(Day -13)
Refer to:
4. Receive feedback from Provincial Leads on sites that have been approved for go-live
Once completed,
Submission process/Check List
proceed to…
❑ Obtain sites that need to go-live
Facility registration &
❑ Provide list of sites with the estimated go-live date, MFL code, catchment districts, users and MFL activation
scheduler allocated to the Provinicial Leads 332A Facility registration and Site Curation on MFL – Process Day -10 to Day -9
MFL Curator is nominated by their relevant MFL Approver reviews and approves Key
orgainsations’ or departments’ MFL Co- the MFL Curator’s account and an
Ordinator/Provincial Leads/Private Sector Leads, MFL Curator
email is then sent to the MFL
and this nomination form must be emailed to NDoH Curator with their unique log-in MFL Facility Representative
(Hissupport@health.gov.za) for approval. details. NDoH
MFL South African Pharmacy Council
Curator Enrolment & Scheduling
MFL System Administrator reviews the
nomination form to ensure the MFL
EVDS On-site
Curator meets all requirements,
registers the account and sends
request to the MFL Approver for
Dual Start approval.
MFL Facility Representative is nominated MFL System Administrator reviews MFL Approver reviews and
by their relevant orgainsations’ or the MFL Facility Representative MFL Facility approves new or edited
departments’ MFL Co-ordinator, and this account to ensure all requirements Representative is now able facilities that meet the
nomination form must be emailed to NDoH are met and sends request to the to associate with a facility, requirements to become a
MFL (Hissupport@health.gov.za) for approval. MFL Approver for approval. edit or add a new facility. Vaccine Site (pending permit).
Facility
Rep. MFL Facility Representative is MFL Approver reviews and MFL Curator, using the site
then asked to register their own approves the Facility typology tool, reviews the facility
details to create an account on Representative account on request to confirm all requirements
MFL. MFL and an email is sent are fufilled to become a Vaccine
to the MFL Facility Site. The Curator either rejects,
Representative with their returns the request to the Facility
unique log-in details. Reprenstative to complete missing
End information or accepts review.
N.B This process flow exists outside the MFL system
South African Pharmacy
MFL facility data is South African Pharmacy Council emails an
electronically pulled
Data The system facility Vaccine Site Council reviews the electronic token / link to
into the Enrolment
Exchange
And Scheduling The facility service is “system marked” as application and makes a facilities that are active
component is now a compliant. recommendation. Vaccine Sites on MFL.
periodically Vaccine
MFL facility data is Site with a The NDoH approves or A designated contact
electronically pulled valid
into the EVDS On-
rejects the permit person responsible for the
Data permit application. facility, will be prompted to
site component Exchange
periodically complete the permit
application email. 34
N.B This process flow is ONLY for Primary and Fixed Outreach Sites - For Temporary Outreach or Mobile sites permits are not required2A Facility Registration and Site Curation on MFL – Reference Card
What is facility registration and activation on MFL? Escalation contact person
The Master Facilities List (MFL) captures and manages approved vaccination site details and permitting status. Sites have to
Petro Rousseau
be activated on MFL and be associated to the API in order to complete this go-live step
What do I need to do? Instructions:
Provincial Lead/Sub-District Lead Step by step process Document
1. Nominate MFL Curators by completing a form and sending to Hissupport@health.gov.za Request form
• Responsible to provide oversight to the facility
registration and MFL activation process, 2. Nominate MFL Facility Representatives by completing a form and sending to Request form
ensuring completeness/accuracy of data and Hissupport@health.gov.za
progression through the process according to 3. Request MFL training for MFL Facility Representatives and MFL Curators
required timelines
4. Ensure MFL Facility Representatives have applied for user access on the MFL site
5. Provide guidance to Facility representatives and MFL Curators for completion of MFL
information
6. Check MFL data for accuracy, completeness as required
Refer to: 7. Ensure Facility Representatives submit permit application Application form via PHC
8. Track/Confirm approvals of permits
❑ FAQs
Once completed,
Submission process/Check List
proceed to…
❑ Submitted MFL Curators Nominations EVDS
❑ Submitted MFL Facility Representatives Nominations Implementation
❑ Permit application (oversight only) SVS Loading 352A Facility Registration and Site Curation on MFL – Reference Card
What is facility registration and activation on MFL? Escalation contact person
The Master Facilities List (MFL) captures and manages approved vaccination site details and permitting status. Sites have to
Petro Rousseau
be activated on MFL and be associated to the API in order to complete this go-live step
What do I need to do? Instructions:
MFL Facility Representative Step by step process Document
• Responsible for reviewing information for
1. Activate account using unique log in details
facilities already on MFL (update as required) or
add new facilities to MFL 2. MFL Facility Representative to edit or add facility on MFL (ensure accuracy and
completeness of information) and submit facility request to MFL Curator
(Day -10)
Things to look out for:
• GPS coordinates
• Correct site typology allocation
Refer to: • Site name (full and short name) are spelt correctly
• Correct allocation of facility to district and/or sub-district
❑ MFL Quick Reference Guide
❑ FAQs
❑ Cheat sheet
Once completed,
Submission process/Check List
proceed to…
❑ MFL Facility Request with necessary information accurate and completed EVDS
❑ MFL Facility Request reviewed Implementation
SVS Loading 362A Facility Registration and Site Curation on MFL – Reference Card
What is facility registration and activation on MFL? Escalation contact person
The Master Facilities List (MFL) captures and manages approved vaccination site details and permitting status. Sites have to
Petro Rousseau
be activated on MFL and be associated to the API in order to complete this go-live step
What do I need to do? Instructions:
MFL Curator Step by step process Document
• Accountable for review of facility information that 1. Activate account using unique log in details
has been completed by the MFL Facility
Representative – either accept or reject for 2. MFL Curator review facility request and confirm requirements are fulfilled
information updates (Day -9)
3. MFL Curator to either reject request (Facility Representative to make updates) or accept
review and submit to MFL Approver
(Day -9)
Things to look out for:
Refer to: • GPS coordinates
• Correct site typology allocation
• Site name (full and short name) are spelt correctly
❑ MFL Quick ❑ Cheat Sheet • Correct allocation of facility to district and/or sub-district
Reference Guide ❑ Data Definition
❑ FAQs Document
Once completed,
Submission process/Check List
proceed to…
❑ MFL Facility Request with necessary information accurate and completed EVDS
❑ MFL Facility Request reviewed Implementation
SVS Loading 372B Application for Section 22 A 15 permit – Process Day -9 to Day -6
Key
MFL Curator
MFL Facility Representative
NDoH Roles
South African Pharmacy Council
Enrolment & Scheduling
EVDS On-site
South African Pharmacy
Council emails an South African Pharmacy
Start Council reviews the The system facility Vaccine Site
electronic token / link to
facilities that are active application and makes a service is “system marked” as The facility
Vaccine Sites on MFL. recommendation. compliant. is now a
Vaccine
A designated contact The NDoH approves or Site with a
person responsible for the rejects the permit valid
facility, will be prompted to application. permit
complete the permit
application email.
End
MFL facility data is
electronically pulled
Data into the Enrolment
Exchange
And Scheduling
component
periodically
MFL facility data is
electronically pulled
into the EVDS On-
Data
site component Exchange
periodically
382B Application for Section 22 A 15 permit – Reference Card
What is Application for Section 22A 15 permit? Escalation contact person
The Section 22A 15 permit issued by the South African Pharmacy Council and the National Department of Health to allow
Marione Schonfeldt
facilities to administer the vaccine
What do I need to do? Instructions:
Provincial Lead/Sub-District Lead Step by step process Document
• Responsible for overseeing that sites have 1. Facility representative to follow the link/electronic token provided by SAPC Electronic token/link
applied for and have been issued the Section 2. Facility representative to complete and submit application for the permit Application/Declaration form via
22A 15 permit (Day -8) PHC
Facility Representative 3. Provincial Lead/Sub-District Lead to follow up to ensure Facility Representatives Application/Declaration form via
submit permit application PHC
• Take ownership for completing and submitting
(Day -7)
the online application for the Section 22A 15
permit 4. Provincial Lead/Sub-District Lead to track/confirm approvals of permits
(Day -6)
Refer to:
Once completed,
Submission process/Check List
proceed to…
❑ Permit application (online) EVDS
Implementation
❑ Confirmation of approval of permits SVS Loading 393 SVS implementation – Process Day -9 to Day -3
Key
Provincial lead
Site SVS representative
NDOH
If the site does not already have SVS
access, the district lead will request The completed form is checked for completion and
access and identify one person per facility the site is granted access to SVS. A site will indicate
Start On-site if they are reporting on stock or acillary items as well.
to obtain SVS access
EVDS
report
An SVS access form is completed by
admin the site and sent to SVS team to
upload. Sites need to be registered on
MFL before being granted SVS access
Recording done on a daily basis
on SVS, if not done can be
blocked from receiving stock. Train end-users on the
Some sites record ancillary The facility reporting procedure and
is now requirements done by the
stock usage as well. All sites
loaded on
record stock usage and loss SVS and
NDOH
begin
reporting on The site SVS representative Once registered the site is provided
A report is downloaded on a
SVS
daily basis to identify anomalies downloads the SVS COVID-19 with a website link, mobile link or an
and obtain reasons for app. The site can go-live at this API based on their preference. The site
differences. The report is sent to point is also directed to the SVS application.
DOH management
End
403 SVS implementation – Reference card
What is SVS loading and implementation? Escalation contact person
SVS is the stock visibility system for each site that provides the scheduler with an understanding of stock availability at each
Sithembele Jara
site
What do I need to do? Instructions:
Reporting administrator Step by step process Document
• Responsible for loading site details on SVS and 1. The reporting administrator loads site details (name, address, facility representative, etc.) SVS access form
identifying site data upload strategy and key on the SVS system.
personnel (Day -8)
2. The completed form is checked for completion and the site is granted access to SVS
• Once registered the site is provided with a website link, mobile link or an API
based on their preference. The site is also directed to the SVS application
(Day -8/ Day-7)
3. Train end-users on the reporting procedure and requirements done by the NDOH
(Day -8 or Day -7)
Refer to:
❑ SVS access form
Once completed,
Submission process/Check List
proceed to…
❑ Site loaded onto SVS Supply of vaccine,
❑ Data can be uploaded on a daily basis once site goes live – access to data, devices, EVDS implementation
connectivity, etc. (in parallel) 413 SVS implementation – Reference card
What is SVS loading and implementation? Escalation contact person
SVS is the stock visibility system for each site that provides the scheduler with an understanding of stock availability at each
Sithembele Jara
site
What do I need to do? Instructions:
Site SVS representative* Step by step process Document
• Accountable for uploading stock data daily 1. Download the SVS COVID-19 app
(Day -6)
* Can be either the pharmacist, vaccinator or
facility representative. Site to determine user 2. Record stock on a daily basis on SVS once site is live
• A report is downloaded on a daily basis to identify anomalies and obtain reasons
for differences and is sent to provincial and NDOH teams
• If this is not done then site can be blocked from receiving stock.
Refer to:
❑ SVS access form
Once completed,
Submission process/Check List
proceed to…
❑ SVS COVID-19 app downloaded Supply of vaccine,
❑ Data can be uploaded on a daily basis once site goes live – access to data, devices, EVDS implementation
connectivity, etc. (in parallel) 424 EVDS implementation – Site activation, scheduling and On-site EVDS
Key
Site Activation
MFL compliant sites are required to be
Scheduling Administrator
activated to ensure Scheduling The site is
Administrators are linked to a site activated and EVDS Account Creator
Site
A activation
available to
link to a
EVDS Account Approver
NDoH
Scheduling
Enrolment & Scheduling
Administrator
EVDS On-site
Start
Scheduling Administrators are
MFL facility data is
nominated by Provincial / Private
Leads, NDoH approved and The
electronically pulled
Data created Scheduling
into the Enrolment End
Exchange
And Scheduling
component
B Scheduling
Administrator
Administrator
has been
periodically created and
MFL facility data is linked to a
electronically pulled site
into the EVDS On-
Data
site component Exchange
periodically Account Approvers are nominated
by Provincial / Private Leads,
On-site NDoH approved and created
EVDS
Account
Account
Approver Creators and
Account
C Account Creators are nominated
Approvers
can now
by Provincial / Private Leads, create new
On-site NDoH approved and created EVDS users
EVDS
Account
Creator
434A EVDS implementation – Site activation process Day -8 to Day -5
Key
Site Activation
NDoH
End
A list of MFL compliant sites
Access Request Approver
requiring activation by emailing
reviews the summary
Start NDoH (sop@health.gov.za),
report and approves or The site is
receiving an excel for population
denies the request now activated
Site and submitting for approval and available
to link to a
activation Scheduling
Access Request Once approved, Access Request
Administrator
Administrator checks the Administrator uploads information
quality of the data, uploads into Bulk Upload form or individual
the data to a summary upload to Mezzanine platform
report and sends to the where the instruction is evaluated
Access Request Approver by the Mezzanine platformed and
activated
444A EVDS implementation – Site activation reference card
What is scheduling? Escalation contact person
Site activation ensures MFL compliant sites are active for scheduling of vaccinees to a date, time and location Kevin Naicker & Cyprian Lucas
What do I need to do? Instructions:
Provincial Lead Step by step process Document
• Request a list of MFL compliant sites to be 1. Identify the sites required for activation and ensure these sites are MFL compliant
activated for the sub-district lead (Day -8)
• Accountable for submitting the list of sites 2. Email the list of MFL approved sites in need of activation to sop@health.gov.za using the Excel provided by
requiring activation excel template provided sop@health.gov.za
(Day -7)
Refer to:
❑ SOP 002
Once completed,
Submission process/Check List
proceed to…
❑ Activation site excel provided by sop@health.gov.za Nominate Scheduling
Administrator users
454B EVDS implementation – Scheduling administrator access process Day -5 to Day -3
Key
Scheduling Administrator
NDoH
Enrolment & Scheduling
Scheduling Administrator is
nominated by their relevant
orgainsations’ or departments’
lead, by emailing the completed
Mezzanine Accces form to
NDoH (sop@health.gov.za) for
approval
Scheduling
Administrator
End
Access Request Approver
Start reviews the Access Control
Request Form (SOP#002) and
approves or denies the request The
(based on what is allowed by Scheduling
Administrator
NDOH)
is now able to
schedule
vaccination
Access Request Approver confirms Access Request Approver submits the Upon receipt of the approved Access Control bookings to
active sites
for requests that relate to personal approved Access Control Request Request Form (SOP#002), the Access
information, a data sharing Form (SOP#002) to the Access Request Administrator grants rights to the
agreement is in place between the Request Administrator specified user by individually adding user
requesting organisation information, assigning the Scheduling
(province/district/private) and the Administrator role and linking user to a specific
NDoH site
464B EVDS implementation – Scheduling Administrator access reference card
What is scheduling administrator access? Escalation contact person
Following the process to grant access to scheduling administrators that will be supporting with scheduling of vaccinees to a
Kevin Naicker & Cyprian Lucas
facility
What do I need to do? Instructions:
Provincial Lead Step by step process Document
• Engage with sub-district leads for identifying 1. Identify the required Scheduling Administrators per site that require access to the system
Scheduling Administrators for access to the (Day -5)
system 2. Provide guidance to Scheduling Administrators on the requirements needed for access Mezzanine
• Collate required user access information and requests:(Day -5) Access Control
request access for scheduling administrators • Complete the access control form, specifying admin function access for scheduling Form
administrator users.
• Additionally, in this step, the provincial/district/private user specifies the specific reporting
requirements needed as below:
• Domain (Public or Private Sector)
Refer to:
• Access to specific platforms (Helium or Tableu)
• Access to specific report(s) – specify names
3. Ensure all required documentation has been submitted by these Administrators
❑ SOP 001
4. Email the Mezzanine Access form with MFL UID to sop@health.gov.za (Day -4)
Once completed,
Submission process/Check List
proceed to…
Initiating On-site EVDS
❑ Mezzanine Access Control Form super user account
creation
474C EVDS implementation – On-site EVDS User Access process Day -8 to Day -3
Key
Subject line of the email must be marked as EVDS Account Creator
“Creation of Super User accounts - or or ” e.g., Creation of Super User
EVDS On-site
accounts – Eastern Cape”.
EVDS Account Approver super user is
nominated by an Account Manager
(Provincial or Private Lead), and this
nomination form must be signed and be Account Approver super user will
emailed to NDoH approve other EVDS user accounts End
On-site created by the Account Creator
(Hissupport@health.gov.za) for approval.
EVDS Once the Account
Account Creator and Account
Approver NDoH representative reviews the
nomination form to ensure Account Approver super user
Approver meets all requirements, accounts have been
registers the account and sends a Account created, future Account
notification to the Account Approver Creators and
Start Account Creator and Account
Approvers Approver account
are now able
to create request will go to the
EVDS Account Creator super user is other EVDS
nominated by an Account Manager Account Creator and not
Account Creator super user will then users
(Provincial or Private Lead), and this create other EVDS user accounts once to the NDoH
nomination form must be signed and be a signed application form (found at
emailed to NDoH hissupport.health.gov.za) has been
On-site
(Hissupport@health.gov.za) for approval. received
EVDS
Account
Creator NDoH representative reviews the
nomination form to ensure Account
Creator meets all requirements, Note
registers the account and sends a
notification to the Account Approver On-site EVDS user account requests
(Vaccinator, Patient Administrator, Back
Capturing Administrator) will be sent to
the relevant Account Creators for
account creation on or before Day -3
484C EVDS implementation – On-site EVDS User Access process
What is On-site EVDS implementation? Escalation contact person
Ensuring that On-site EVDS user accounts are created and that users are able to access EVDS and utilise the system to
Pierre Fabre
capture vaccinations at the sites
What do I need to do? Instructions:
Provincial Lead/Sub-District Lead Step by step process Document
1. Identify fist instance of Account Creator and Account Approver with super user EVDS Access Control Form
• Responsible for initiating the creation of the
functionality, and provide instruction for completion of the EVDS Access Control form Certified ID copy
EVDS Account Creators and Account Approver (including supervisor sign-off) and attachment of a clear, certified copy of the ID document Letter of accountability
users by identifying users, collating required (Day -8 and Day -7)
user information and submitting nomination by
email 2. Email the completed and signed EVDS Access Control and ID document to
hissupport@health.gov.za
• Mark the subject line of the email as “Account Creators with super-user access -
or or ”. Replace “Creators”
with “Approvers” in the subject for Account Approvers.
Refer to: • Note: Failure to add the appropriate subject line will result in a delayed response
3. Ensure new Account Creators and Account Approvers view and/or download the latest
EVDS User Manual (pdf) that is available on the On-site EVDS portal
❑ SOP 4. Ensure new Account Creators and Account Approvers are aware of their responsibility to Excel Template
❑ User manual update the provided Excel Spread Sheet Template regularly with the accounts created -
this is for user account auditing purposes as the NDOH EVDS team will not take any
responsibility if the accounts created are not recorded
Once completed,
Submission process/Check List
proceed to…
Requesting relevant
❑ EVDS Access Control Form (with relevant certified ID copies) training session from
available slots
494C EVDS implementation – On-site EVDS User Access process
What is On-site EVDS implementation? Escalation contact person
Ensuring that On-site EVDS user accounts are created and that users are able to access EVDS and utilise the system to
Pierre Fabre
capture vaccinations at the sites
What do I need to do? Instructions:
Account Creators and Account Approvers Step by step process Document
1. Follow the email sent and follow the instructions to activate your account
• Responsible for the creation of the EVDS
(Day -6 and Day -5)
account by completing the required access
control steps 2. View and/or download the latest EVDS User Manual (pdf) that is available on the On-site EVDS portal
• Accountable for creating accounts for On-site (Day -6 and Day -5)
EVDS users 3. Create accounts for on-site EVDS users
(Day -4)
4. Update the provided Excel Spread Sheet Template regularly with the accounts created - this is for user Excel spreadsheet
account auditing purposes as the NDOH EVDS team will not take any responsibility if the accounts
Refer to: created are not recorded
❑ SOP
Once completed,
Submission process/Check List
proceed to…
Requesting relevant
❑ EVDS Access Control Form (with relevant certified ID copies) training session from
available slots
505 Supply vaccine and reporting – Process Day -5 to Day -0
Key
Provincial leads
SVS data uploader
Facility representative
A meeting between supply
chain team and provincial Once vaccines are delivered it is
A bulk PO is submitted to leads is held on a weekly adjusted against the bulk PO
ACTA team for vaccine basis to discuss the next submitted by the site. When the PO
supply per site weeks supply runs out, a new PO is submitted. End
Provincial
leads
Details about the next The next week supply is Stock is delivered and daily
weeks supply is sent out finalised and delivered to changes is updated on
every Monday to provincial distribution site which is SVS. A check is done to
leads then re-distributed understand stock
differences.
Start
Stock is allocated against
the order submitted, with Stock is delivered and daily changes
A PO is submitted based any shortages in allocated is updated on SVS. A check is done
Facility on stock required per site being considered as lost to understand stock differences. End
rep.:
Private Supply chain receives The delivery is scheduled
information about supply of and on delivery day, the
vaccine per province site is made aware of
delivery Note
Batch information is sent to NDoH
weekly so that this supply
information is loaded onto the
system
515 Supply vaccine and reporting – Reference card – Provincial Lead
What is supply vaccine and reporting? Escalation contact person
Supply vaccine and reporting refer to the last step in the go-live process, where sites receive the vaccine supply ordered and Main: Rob Botha
report daily on usage. Support: Stuart Murray, Willem Becker
What do I need to do? Instructions:
Provincial leads Step by step process Document
• Responsible for submitting bulk PO for vaccine
supply 1. A bulk PO is completed and submitted based on the POs submitted by the facility Vaccine PO- bulk for
• Attend weekly meeting to discuss weekly supply representative detailing the site information, number of vaccines required for time period. provincial and normal for
(Day -3) private
2. Attend weekly meetings to discuss the weekly supply
Refer to:
❑ SVS site addition form
Once completed,
Submission process/Check List
proceed to…
❑ Bulk PO is submitted for vaccine order Go-Live
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