Southend-on-Sea COUNCIL TAX

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Southend-on-Sea COUNCIL TAX
Southend-on-Sea
COUNCIL TAX
2017� 2018
Southend-on-Sea COUNCIL TAX
Contents
                                          3   About this leaflet
                                          4   The amount you pay
                                          4   Levies
                                          5   The Council's spending on
                                              services
                                          6   The Council's spending at
                                              Band D Equivalent
                                          7   How money will be spent and
                                              where it comes from
                                          7   Capital investment in Southend
                                          8   Leigh-on-Sea Town Council
                                          10 Exemptions from Council Tax
                                          12 Discounts
                                          13 Disregards
                                          14 Additional help
                                          15 MySouthend
                                          16 Need help?
                                          17 Help us save taxpayers’ money
                                          18 Appeals
EXPLAINING THE COUNCIL TAX  2017–2018

                                          19 Recycling Services
                                          20 Essex County Fire & Rescue
                                             Service Summary
                                          21 Essex Local Policing Summary
                                          22 Council Hotlines

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                                                                                                                                                
Southend-on-Sea COUNCIL TAX
About this leaflet
This leaflet contains information on how the Council Tax for 2017/18 has been
calculated and shows where the Council’s funding comes from and how it will
be spent on Council services during the course of the year ahead.
The Council Tax for Southend-on-Sea has been increased by 4.99%, which includes
1.99% for general use and 3% specifically for Adult Social Care. In addition, there are
increases from the Essex Police and Crime Commissioner, Essex Fire and Leigh Town
Council. Overall the Council Tax level still remains as one of the lowest in the country.
2017/18 marks yet another year where the Council has had to make
extremely difficult decisions as a result of the significant reduction in funding
from Central Government. Going forwards the Government funding reductions
continue and contribute to a further requirement for savings for the Council of
approximately £23 million over the period 2018/19 to 2020/21.
However, despite the on-going adverse economic and financial conditions,
the Council has tried wherever possible to minimise the impact on front line
services, whilst still maintaining the full range of services it currently provides.
We are continuing to make efficiency savings wherever we can. This year we
have continued our approach to renegotiate existing contracts, rationalising
our internal systems and staff structures, generating new revenue and working
with our partners to deliver services jointly and more economically.
Despite the continuing financial constraints we strive to make Southend-on-Sea a
better place to live, work and visit and so we will continue to push regeneration in
the town. For example, over the next few years we plan to continue our investment
in the replacement of street lighting columns and switching to LED lighting, housing,
the Airport Business Park, Queensway Regeneration, Victoria Avenue, empty
properties, schools, various health and safety schemes, infrastructure investment
                                                                                              EXPLAINING THE COUNCIL TAX  2017–2018

for the Pier, the Council’s sea defences and road improvements.
Full details of the Council budget and level of Council Tax can be found in
the following pages along with some useful information on discounts and
exemptions for Council Tax.
 We hope that you find the information in this booklet useful. If you require a summary
 of this publication in alternative format, such as Braille, audio-tape, or in large print,
 please contact the Council Tax Team on: 01702 215001. Translations of this document
 in alternative languages are also available.

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                                             
Southend-on-Sea COUNCIL TAX
Council Tax 2017/2018 – The amount you pay
                                          Each domestic dwelling has been allocated to one of eight bands according to
                                          the open market value at 1st April 1991. The amount per band is as follows:

                                           Valuation            Range of Values                        Council Tax                    Council Tax                    Ratio to
                                             Band                     £                                2017/2018                      2017/2018                      Band D
                                                                                                      Leigh-on-Sea                   All other parts
                                                                                                      Town Council                        of the
                                                                                                          Area                          Borough
                                                                                                            £                                £
                                                            Up to and
                                               A            including 40,000                                     1,025.34                           994.68              6/9
                                               B            40,001 - 52,000                                      1,196.23                      1,160.46                 7/9
                                               C            52,001 - 68,000                                      1,367.12                      1,326.24                 8/9
                                               D            68,001 - 88,000                                      1,538.01                      1,492.02                     1
                                               E            88,001 - 120,000                                     1,879.79                      1,823.58                11/9
                                               F            120,001 - 160,000                                    2,221.57                      2,155.14                13/9
                                               G            160,001 - 320,000                                    2,563.35                      2,486.70                15/9
                                               H            More than 320,000                                    3,076.02                      2,984.04                18/9

                                          Levies
                                          The Borough Council is required to contribute to the services provided in
                                          Southend-on-Sea by the following bodies.
                                             2016/2017                                                                                                       2017/2018
EXPLAINING THE COUNCIL TAX  2017–2018

                                                £000                                                                                                            £000
                                                   178               Essex Local Flood Defence Committee                                                            188
                                                   372               Coroner's Court                                                                                371
                                                     22              Kent & Essex Sea Fisheries Committee                                                            22
                                                   572               Total                                                                                          581

                                          Flood status warnings and information booklets are available from the 24-hour
                                          FLOODLINE service on 0845 988 1188.

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                                                                                                                                                   
Southend-on-Sea COUNCIL TAX
The Council’s spending on services 2017/2018
   2016/2017                                                               2017/2018
EXP     INC      NET   Portfolio                                        EXP     INC      NET
£m      £m       £m                                                     £m      £m       £m
 67.0 (29.0) 38.0 Adult Social Care & Health                             67.6 (28.8) 38.8
104.6 (82.0) 22.6 Children & Learning                                    99.4 (77.1) 22.3
120.1 (108.6)    11.5 Corporate & Community Services                    120.2 (109.1)    11.1
 12.2 (3.2)       9.0 Culture, Tourism & the Economy                     12.2 (3.6)       8.6
  3.9 (0.9)       3.0 Technology                                          4.0 (0.9)        3.1
  2.3 (0.2)       2.1 Leader                                              2.6 (0.2)       2.4
 26.6 (28.6) (2.0) Housing, Planning & Public Protection                 26.6 (28.5) (1.9)
                   Services
 24.2 (8.5)      15.7 Transport, Waste & Cleansing                       23.5 (9.4)      14.1
  0.6    0.0      0.6 Levies                                              0.6    0.0      0.6
  5.8    0.0      5.8 Contingency                                         5.2    0.0      5.2
 20.2 (1.1)      19.1 Financing Costs, Interest etc                      20.6 (0.9)      19.7
  0.0 (4.3) (4.3) Non Service Specific Grants                             0.0 (3.5) (3.5)
(0.2)    0.0 (0.2) Corporate Savings                                      0.0    0.0      0.0
  2.3    0.0      2.3 Earmarked Reserves, Capital                         2.7    0.0      2.7
                      Contributions and Exceptional Funding
389.6 (266.4) 123.2 Total Southend-on-Sea Borough Council 385.2 (262.0) 123.2
                (33.6) Business Rates                                                   (32.1)
                (21.4) Revenue Support Grant                                            (14.7)
                  0.0 Use of Reserves                                                    (3.8)
                                                                                                 EXPLAINING THE COUNCIL TAX  2017–2018

                 (1.0) Collection Fund Surplus                                           (0.5)
                 67.2 SBC Unparished Council Tax Requirement                             72.1
                  0.4 Leigh Town Council Precept                                          0.4
                 67.6 Total SBC Council Tax Requirement                                  72.5
                  8.5 Essex Police and Crime Commissioner                                 8.9
                  3.8 Essex Fire Authority                                                3.9
                 79.9 Total Council Tax Requirement                                      85.3

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                                             
Southend-on-Sea COUNCIL TAX
Council's spending 2017/2018 at
                                          Council Tax Band D Equivalent
                                                         Band D Equivalent                                       2016/2017               2017/2018
                                                                                                                     £                       £
                                            Gross Expenditure                                                       6,993.68                  6,766.90
                                            Gross Income                                                           (4,781.78)                 (4,603.18)
                                            Net Expenditure                                                         2,211.90                  2,163.72
                                            Business Rates                                                            (603.72)                     (563.27)
                                            Formula Grant                                                             (384.41)                     (259.30)
                                            Use of Reserves                                                               0.00                      (66.43)
                                            Collection Fund Surplus                                                    (17.95)                        (8.78)
                                            What you pay at Band D                                                                                                      %
                                                                                                                                                                     increase
                                            Southend-on-Sea Borough Council                                         1,205.82                  1,265.94                  4.99%*
                                            Essex Police and Crime Commissioner                                        152.10                      157.05               3.25%
                                            Essex Fire Authority                                                         67.68                       69.03              1.99%
                                            Other than Leigh on Sea Town Council                                    1,425.60                  1,492.02                 4.66%
                                            Area
                                            Leigh on Sea Town Council                                                    45.27                       45.99              1.59%
                                            Leigh on Sea Town Council Area                                          1,470.87                  1,538.01                 4.56%
                                          *This includes a 3% sum specifically for Adult Social Care

                                          Government statement concerning adult social care funding
                                          ‘The Secretary of State for Communities and Local Government has made an offer to adult social
                                           care authorities. (“Adult social care authorities” are local authorities which have functions under
EXPLAINING THE COUNCIL TAX  2017–2018

                                           Part 1 of the Care Act 2014, namely county councils in England, district councils for an area in
                                           England for which there is no county council, London borough councils, the Common Council of
                                           the City of London and the Council of the Isles of Scilly.)
                                           The offer is the option of an adult social care authority being able to charge an additional
                                          “precept” on its council tax for financial years from the financial year beginning in 2016 without
                                           holding a referendum, to assist the authority in meeting expenditure on adult social care.
                                           Subject to the annual approval of the House of Commons, the Secretary of State intends to offer
                                           the option of charging this “precept” at an appropriate level in each financial year up to and
                                           including the financial year 2019-20.’

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                                                                                                                                                   
How the money will be spent (£m)                        Capital Investment in Southend
                   2016/2017        2017/2018
                                                        The Council has plans to spend a total
Employees            63.8
                                                        of £76.7m on capital schemes for
                                        65.6
                                                        2017/18.

                                                         General Fund Services             £m
                                                         Enterprise and Regeneration       15.4
Running              248.2
                                                         School Improvement                10.3
Expenses
                                       255.8
                                                         Transport and Parking Schemes      9.6
                                                         Energy Efficiency and Street
                                                         Lighting                           6.2
                                                         Improvements & Priority Works
                                                         to Council Property                5.4
Schools
Budget               57.4
                                        43.2             Leisure Facilities Improvements    5.3
Cost of
Capital              20.2               20.6             Pier, Foreshore & Coastal
                   £389.6m          £385.2m              Defence                            4.2

Where the money comes from (£m)                          Highways & Infrastructure
                                                         Maintenance & Improvements         3.8
                   2016/2017        2017/2018            Investment in ICT                  3.6   500

                                                         Disabled Facilities Grants and
                                                         Private Sector Housing             1.8
                                                         Adult Social Care                  1.5   400
Government                             185.3
Grants               191.9
                                                         Investment in Commercial
                                                         Property                           1.0
                                                                                                  300
                                                         Total                             68.1
Other Grants &
                                                                                                        EXPLAINING THE COUNCIL TAX  2017–2018

                                        14.1
Reimbursements       13.2
                                        29.3
Rents                29.2

Other income                            33.3             Council Housing                   £m     200
                     32.1
Business Rates                          32.1             Decent Homes Improvements          7.8
Revenue Support      33.6
                                        14.7
Grant                21.4                0.5             Acquisition of Leaseholds          0.5
                                                                                                  100
Collection Fund       1.0                3.8
                                                         Sheltered Housing Remodelling      0.3
Use of Reserves*
                                        72.1
Council Tax          67.2
                                                         Total                              8.6
                                                                                                   0
*0.0 in 2016/17    £389.6m          £385.2m

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                                                                                                        7

                                               
Leigh-on-Sea Town Council
                                          Leigh Town Council has introduced a new method for forward planning each
                                          committee’s activities through an Action Plan framework. This formality
                                          matches aims and objectives with those of the Council’s core strategy. Value for
                                          money and working more closely with the community are the focus. This has
                                          held the increase in the precept to a very modest level.

                                          The Community Centre has become a hub of activities for Leigh residents
                                          from mum and baby groups to U3A. As ever the Christmas Lights has proved
                                          popular with both residents and traders along Leigh Road and the Broadway.
                                          The renewal of the lights is ongoing. We will be engaging with the public
                                          in the development and implementation of the future refurbishment of the
                                          community centre. We aim to strengthen communication and relationships
                                          with voluntary, statutory and commercial organisations, for example, ‘mums
                                          and toddler groups’, schools, churches, etc. to encourage collaborative
                                          engagement in town events. Our new Artist in Residence is settled and we
                                          have an ongoing exhibition of local artist groups on the walls

                                          Strand Wharf has now become an asset and focal point in the Old Town as
                                          well as hosting Town Council and other events. Our thoughts on a Leisure area
                                          near the Skate Park will continue to be investigated and we are looking to
                                          upgrade the Skate Park itself. Discussion will continue on how to develop such
                                          community leisure provision in the future. Bonchurch Gym is proving popular in
                                          helping to improve the fitness levels of local residents.

                                          Leigh Town Council News has proved a useful and informative vehicle in
EXPLAINING THE COUNCIL TAX  2017–2018

                                          keeping the Leigh Community informed about the activities and spending of
                                          the Council as well as introducing articles on local independent traders. The
                                          Farmers’ Market and Community Transport scheme have both been publicised
                                          as have Community Centre activities. Our allotments and the orchard regularly
                                          feature, showing the hard work that goes into running and maintaining these
                                          facilities by the Council working with the Societies involved.

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                                                                                                                                                
The Planning and Highways Committee considers the impact on Leigh of the
increasing applications for development. The most worrying is the threat to
bungalows and over development of new proposals which would replace
them, this impacts hugely on parking stress in many streets as driveways
increase while street parking becomes limited. Another issue is the increasing
number of applications for blocks of flats and related infrastructure and
parking concerns.

Leigh-on-Sea Town Council expenditure plans 2017/2018

                                                                       £
 Information & Support Services                                       285,804
 Environment & Leisure                                                 78,149
 Policy & Resources                                                    79,300
 Allotments                                                            20,710
 Planning, Highways & Licensing                                        18,300
 Community Facilities                                                 263,150
 Transferred from/to reserves                                        (157,998)
 Allotments Income                                                    (11,111)
 Environment & Leisure Income                                          (7,800)
 Policy & Resources                                                    (2,200)
 Community Facilities Income                                         (155,300)
 Policy & Resources                                                    (2,200)
 Planning, Highways & Licensing                                            (300)
                                                                                   EXPLAINING THE COUNCIL TAX  2017–2018

 Local Council Support Grant                                           (9,800)
 Total Precept 2017/18                                               £400,904

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                                                                                   9

                                          
Exemptions from Council Tax
                                          Certain properties are exempt from the payment of Council Tax. Below is a list
                                          of the exemptions currently available.

                                           Code              Exemptions
                                               B             Unoccupied and owned by a charity, (these are only exempt
                                                             for up to six months.)
                                               F             Unoccupied and waiting for probate or letters of
                                                             administration to be granted (and for up to six months after
                                                             probate has been granted)

                                          Please note that for exemptions B & F Council Tax becomes payable after the
                                          maximum period of exemption. The initial bill may show no charge until the
                                          end of the financial year. A new Council Tax bill will be issued then showing
                                          the changes when the exemption expires.

                                           D, E or I         Unoccupied and left empty by someone detained in prison or
                                                             hospital, or has permanently moved to receive personal care
                                                             in a hospital, a nursing or residential home, or elsewhere.
                                               G             Unoccupied because occupation is forbidden by law
                                               H             Unoccupied and waiting to be occupied by a minister of
                                                             religion
                                               J             Unoccupied and left empty by someone who has moved in
                                                             order to provide personal care to another person.
                                               K             Unoccupied and left empty by full time students living
EXPLAINING THE COUNCIL TAX  2017–2018

                                                             elsewhere to study
                                               L             Unoccupied following repossession by the mortgagee
                                               M             Halls of residence provided for the accommodation of
                                                             students
                                               N             Occupied solely by students, school leavers or college
                                                             leavers and by partners or dependents (who are not
                                                             entitled to public funds) of those students
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O       Property provided by the MoD for armed forces
            accommodation. The MoD will make contributions to the
            cost of local services in lieu of Council Tax.
    P       Occupied by members of visiting armed forces
    Q       Unoccupied and the responsibility of a bankrupt’s trustee
    R       Unoccupied caravan pitches or houseboat moorings
    S       Occupied solely by persons under the age of 18
    T       Unoccupied annexe within a single property which cannot
            be let out separately due to a planning restriction.
    U       Occupied solely by persons who qualify as severely
            mentally impaired, but would otherwise be liable for the
            Council Tax, or where they share with full time students.
    V       Occupied dwelling where one or more persons liable for
            Council Tax is a diplomat
   W        Occupied annexe within a single property which is the
            sole or main residence of a dependent relative of a person
            who is resident in the main dwelling. Dependent means
            aged 65 years or more, or severely mentally impaired, or
            substantially or permanently disabled.

If your bill indicates that a discount,
disregard or exemption has been allowed
and your circumstances have changed or
change in the future, you must let the
                                                                         EXPLAINING THE COUNCIL TAX  2017–2018

Council Tax Team know, as it may affect
your entitlement.

If you fail to do so you may be required to
pay an initial penalty of £70.00 and pay
any additional charge due.
                                                                         11

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Discounts
                                          The Council assumes that two adults live in a property unless we are advised
                                          otherwise. If only one adult lives in a property as their main home the Council
                                          Tax bill can be reduced by a quarter (25%). If a person’s main home is occupied as
                                          a requirement of their job a 50% discount may be available on the second home.

                                          Empty and Unfurnished Property Discount:
                                          An unoccupied and substantially unfurnished property can be awarded a 100%
                                          discount for a maximum period of 1 month from the date it was last occupied,
                                          assuming it had been occupied for at least 6 weeks immediately before the
                                          empty and unfurnished period.

                                          Second Homes:
                                          A furnished but unoccupied property which is nobody’s sole or main residence
                                          can be recorded for Council Tax purposes as a “Second Home”. No discount is
                                          available but the property will not become subject to the additional 50% Long
                                          Term Empty Premium.

                                          Long Term Empty Properties:
                                          The owner of any property which has been empty and unfurnished for two
                                          years or more is subject to a 50% premium in addition to the usual full Council
                                          Tax charge for the property.

                                          Discounts on annexes:
                                          If an annexe is used by an occupier of the main dwelling as part of their main
                                          residence, or is occupied by their relatives, a 50% discount can be applied
                                          after any existing discount they may be entitled to. A relative is a spouse, civil
                                          partner, blood relative or step child. Annexes occupied by dependent relatives
EXPLAINING THE COUNCIL TAX  2017–2018

                                          may be exempt from Council Tax under Class W.

                                          Property in need of or undergoing structural repair or
                                          alteration:
                                          There is no longer a discount available on this basis. If the property is
                                          unoccupied and substantially unfurnished however, it may qualify for up to 1
                                          month Empty and Unfurnished 100% Discount, as described above, and will
                                          thereafter be recorded as empty and unfurnished until the Council is advised
                                          otherwise.
12

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Disregards
Some people will not be counted when looking at the number of adults
resident in a property. People entitled to a disregard from Council Tax include:
»» full-time students, student nurses, apprentices and Youth Training trainees,
   or the spouse or civil partner of a foreign student
»» people who are being permanently looked after in hospital or care homes
»» people who are severely mentally impaired
»» people staying in certain hostels or night shelters
»» 18 and 19 year olds who are at or have just left school or college
»» persons for whom Child Benefit is payable
»» careworkers working for low pay, usually for charities
»» people caring for someone with a disability who is not a spouse, partner,
   or a child under 18
»» members of visiting forces and certain international institutions
»» members of religious communities
»» people detained in prison or hospital (except those in prison for non-
   payment of Council Tax or a fine)
»» people who are diplomats or members of an international organisation
   headquartered in the UK
A 25% disregard can be applied if all but one person are disregarded
A 50% disregard can be applied if all persons are disregarded (unless all
persons are severely mentally impaired or full time students; in this case a full
exemption from Council Tax can be applied)
People with disabilities
If an occupant of your property is dependent on the use of a wheelchair in the
                                                                                       EXPLAINING THE COUNCIL TAX  2017–2018

home, or has a room, kitchen or bathroom set aside for their sole use to meet
the special needs of their disability, you may be entitled to have your Council
Tax Valuation Band reduced by one band, or an additional reduction applied if
your property is already in Band A.

 Important! You may be required to provide documentary evidence to support
 any request for discount or disregard at the time of your application; If requested
 information is not provided the Council reserves the right to refuse the discount.
                                                                                       13

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Additional help
                                          Second Adult Rebate
                                          This is only available to Pensioners. This is a reduction to your Council Tax
                                          charge based on the personal circumstances of a second adult (not a partner in
                                          the property).

                                          Council Tax Reduction
                                          This scheme has been in place since 1st April 2013. It was a replacement to
                                          Council Tax Benefit.

                                          For the below groups Council Tax Reduction is calculated on the same basis as
                                          Council Tax Benefit:

                                          »» single people who reached the qualifying age for state pension credit so long
                                             as they are not claiming Income Support, income based Jobseekers Allowance,
                                             income related Employment and Support Allowance or Universal Credit
                                          »» couples where at least one member has reached the qualifying age for
                                             state pension credit and neither are claiming Income Support, income
                                             based Jobseekers Allowance, income related Employment and Support
                                             Allowance or Universal Credit

                                          For all other cases the Council Tax Reduction is subject to a cap of 75% of your
                                          Council Tax charge.

                                          Working age people who have over £6,000 in savings cannot qualify for
                                          Council Tax Reduction.
EXPLAINING THE COUNCIL TAX  2017–2018

                                          If you would like to know a more accurate forecast of your Council Tax
                                          Reduction entitlement please use the Council Tax Reduction Calculator. You will
                                          be able to find this on www.southendcts.entitledto.co.uk
14

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MySouthend
MySouthend enables customers to manage their Council Tax and Business
Rates accounts, Housing Benefit and Council Tax Reduction claims, and landlord
accounts, securely online.

Thousands of customers have already registered and are
benefitting from the convenience of the service:
»» Easy registration online at www.southend.gov.uk/mysouthend
   Just use your email address, provide some information
   about yourself and follow the online instructions.
»» Once you have activated your MySouthend account
   and added your service, it is accessible from your
   smartphone, tablet, laptop or PC.
»» Receive an email or text message when a new bill or notification
   is available to view, rather than a paper copy through the post
»» Get instant access, at any time, to your personal accounts or
   claim information. You may be able to resolve your own queries;
   no need to visit the Council or wait in telephone queues!
»» Reliable, simple to use online forms, only accessible through your
   MySouthend account, already filled in with your personal details
»» Make secure card payments, or set up a Direct Debit, the easiest way to pay

Certain functions, such as making a claim for Housing Benefit/Council Tax
Reduction can now only be done through MySouthend. Check out
www.southend.gov.uk/mysouthend for more information.
                                                                                 EXPLAINING THE COUNCIL TAX  2017–2018

 Make your life easier by registering your
 MySouthend account today at
 www.southend.gov.uk/mysouthend
                                                                                 15

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Need help?
                                          If you do not have access to a computer the Customer Service Centre has
                                          a self serve suite where you can log on and find the relevant information
                                          surrounding this change. Alternatively you can go to any library and use the
                                          online facilities they have there.

                                          The Revenues and Benefits section is committed to help you get ready for this
                                          change. To view the different payment options that are available to you please
                                          visit www.southend.gov.uk/counciltax and select the title ‘Pay Your Council
                                          Tax’. Alternatively please email ctax@southend.gov.uk your query and we
                                          will be available to discuss payment options with you.

                                          There is also other help available for your financial planning. The Citizens
                                          Advice Bureau (CAB) offers free, independent face-to-face and telephone
                                          advice to help people cope with changes in their finances. Advisors will be
                                          able to help you with your financial planning for the new scheme. You can
                                          visit: www.adviceguide.org.uk or call 0844 477 0808.

                                          Help us to help you
                                          Please contact us on (01702) 215001 or by email to ctax@southend.gov.uk
                                          if you are having problems paying your Council Tax so we can make sure you
                                          are receiving all the help you are entitled to. Do not wait until you are in debt
                                          as this often makes it more difficult to solve the problem. Your instalments
                                          are due on the dates shown on your bill; if you pay late you may
                                          receive a reminder notice, final notice or even a summons, which
                                          would incur additional costs on your account.
EXPLAINING THE COUNCIL TAX  2017–2018

                                          If you change your address, or if any of your circumstances change in
                                          any way, you must tell us as it may affect your bill. (For example, if you
                                          live alone and another adult is moving in to your property, or the person you
                                          live with moves out, or falls into one of the groups listed under Disregards.)
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Help us save taxpayers’ money
Every year, fraud costs Local Government billions of pounds. Southend-on-Sea
Borough Council believes fair and effective investigation and prosecution is
essential in order to protect public funds and thereby save money, which can
then be used to support vital services.

What are the types of fraud? Some examples are:
»» Council Tax Fraud
   »» Stating you live alone when you don’t
   »» Not reporting changes in circumstances
»» Housing Tenancy Fraud
   »» Being dishonest in order to obtain social housing
   »» Subletting a social housing property
   »» Key selling or unlawful occupation of a social housing property
   »» Being dishonest in order to purchase your social housing property
»» Business Rates Fraud
   »» Falsely claiming rate relief or empty property exemptions
»» Social Care Fraud
   »» Being dishonest about your financial circumstances
   »» Incorrect use of personal budgets.
»» Blue Badge Fraud
   »» Displaying or using the Blue Badge when the badge holder is not present      EXPLAINING THE COUNCIL TAX  2017–2018

How do I report suspected fraud?
You do not need to give your name just the details of the suspected fraud. The
information you give will be treated in the strictest confidence. If you suspect
that someone is receiving council support such as, Council Tax reduction,
housing or social care, which they are not entitled to, then please:
»» Visit www.southend.gov.uk and use the online ‘Report a Suspected Fraud’ form
»» Send an email to counterfraud@southend.gov.uk
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»» Call the Southend-on-Sea 24 hour Fraud Reporting Line number on
                                             03000 999 111 or if you would like to speak to someone directly in the
                                             Counter Fraud & Investigation Directorate call (01702) 215254 during
                                             office hours (9.00am – 5.15pm).
                                          »» For matters relating to benefits call the National Benefit Fraud Hot-Line
                                             number on 0800 854440.

                                          All allegations received are investigated so the more information
                                          you give will assist us in investigating them fully.

                                          Appeals
                                          The Council Tax banding of your home is decided by the Valuation Office Agency,
                                          and not the Council, and is based on what a property would have sold for on
                                          1st April 1991. If you disagree with the Valuation Band your home has been
                                          allocated please visit the Valuation Office website www.voa.gov.uk in the first
                                          instance for further information and details of the limited circumstances that
                                          constitute a valid proposal to alter the Council Tax Valuation List. Alternatively
                                          you may contact the Valuation Office by telephone on 03000 501501 or in writing
                                          to the regional unit at Council Tax East, Valuation Office Agency, Kings Wharf,
                                          20-30 Kings Road, Reading, RG1 3ER, or by email to cteast@voa.gsi.gov.uk

                                          You can also make an appeal to the Council if you think that you are not
                                          liable to pay Council Tax, for example if you are not the resident or the owner,
                                          or because your property should be exempt, or if you believe that a mistake
                                          has been made in the calculation of your bill.
EXPLAINING THE COUNCIL TAX  2017–2018

                                          In these circumstances please write to the Council Tax section at Southend-on-Sea
                                          Borough Council, Civic Centre, Victoria Avenue, Southend-on-Sea, SS2 6ER
                                          or email ctax@southend.gov.uk with details of your appeal.
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Recycle for Southend
Did you know that for every additional 1% of waste recycled we save £100,000? That’s £100,000
which can be used to support Council services - instead of just throwing it away in our black sacks!

 Your Improved Recycling Service                                                    Rememb er!
 Blue Paper and Card Box                                                 Plea se put the
 Newspapers, magazines and catalogues » Leaflets, brochures and           righ t thing in
 junk mail » Envelopes (including ones with windows) » Shredded           the righ t bag ,
 paper » White office paper » Telephone directories » Cereal boxes »        box or bin!
 Ready meal sleeves » Kitchen and toilet roll tubes » Cardboard boxes »
 Corrugated cardboard » Cartons e.g. Tetra Pak » Greetings cards » Egg boxes
 Large cardboard should be flattened and left under, or next to, the box on your collection day.

 Pink Recycling Sack
 Household plastic packaging » Plastic bottles » Glass bottles & jars » Foil »
 Food tins & drink cans » Confectionary tins » Aerosols
 Please ensure all items are free from food waste so that we can recycle them.

 Blue Food Waste Bin
 Recycle all your food waste, whether cooked or uncooked:
 Meat & fish (including bones) » Bread, cakes & biscuits » Fruit & vegetables (and peelings) »
 Cheese » Eggs (and their shells) » Rice, noodles & pasta »
 Tea bags & coffee grounds » Leftovers & plate scrapings
 Use your compostable food waste liners to keep your bin clean – and your reusable hanger
 can be presented on your caddy to request more liners when you run out.

 Textile Recycling
 Clean and dry textiles can be placed in the specially provided clear sacks.

 Small electricals recycling
 Place any small electricals – from mobile phones to laptops and toasters
                                                                                                       EXPLAINING THE COUNCIL TAX  2017–2018

 – in a normal carrier bag and present alongside your other recycling.

 Household Waste Recycling Centres (HWRCs)
 » Stock Road – Southend-on Sea SS2 5QF                  » Leigh Marshes – Leigh-on-Sea SS9 2ET
 Present your driving licence or council tax bill as proof of address to access these sites
 For opening times and further information about recycling visit
 www.southend.gov.uk/recycling
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Essex County Fire & Rescue Service
                                          planned spending 2017/2018
                                          The Essex Fire Authority has approved the following budget.
                                                                                                                              2016/17                           2017/18
                                                                                                                              (£000's)                          (£000's)
                                           Gross expenditure                                                                           75,226                         73,909
                                           Income                                                                                     (3,922)                        (3,781)
                                           Budget requirement                                                                          71,304                         70,128
                                           Financed by:
                                             Revenue support grant                                                                     14,230                         11,033
                                             Business rates                                                                            14,970                         15,427
                                             Collection fund surplus                                                                         880                          846
                                             Council Tax                                                                               41,224                         42,822
                                           Total financing                                                                             71,304                         70,128

                                          Changes in the budget requirement for 2017/18
                                                                                                                                                                 £000's
                                           2016/17                                                                                                                    71,304
                                           Inflation                                                                                                                      715
                                           Other changes                                                                                                             (1,891)
                                           2017/18 budget requirement                                                                                                 70,128

                                               Band A £46.02               Band C £61.36                   Band E £84.37                     Band G £115.05
EXPLAINING THE COUNCIL TAX  2017–2018

                                               Band B £53.69               Band D £69.03                   Band F £99.71                     Band H £138.06

                                           Essex County Fire and Rescue Service wants 100% of homes in Essex to have a working
                                           smoke alarm.
                                           To get your FREE smoke alarm and home fire safety visit call us on 0300 303 0088 or visit
                                           our website.
                                           www.essex-fire.gov.uk                                  @ECFRS                                          /ECFRS
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2017/18 Essex Local Policing Summary
2017/18 Budget
The 2017/18 budget of £268.9m consists of £265.0m for Policing operations, £1.3m for the
Office of the Police and Crime Commissioner for Essex (the PCC) and £2.6m for Community
Grants issued by the PCC.

Community Safety Grants
The PCC will continue to support community safety partnerships and other organisations in
order to reduce crime and the harm caused by crime in Essex and help ensure safe and secure
communities. In addition, the PCC’s responsibilities for commissioning services for victims and
restorative justice measures will be facilitated by Government grants of £2.1m.

Funding the 2017/18 Police and Crime Plan
The budget requirement of £268.9 will be funded from two main sources; Government Grant
and Council Tax. Government grant funding will be £169.6m and Council Tax receipts will be
£99.3m

                                                                  2016/17           2017/18
                                                                 (£millions)       (£millions)
 Net expenditure:
   Policing Operations                                                    261.7           265.0
   Office of the PCC                                                        1.2             1.3
   Community Grants                                                         3.3             2.6
 Total                                                                    266.2           268.9
 Less: use of balances                                                         0                 0
 Budget requirement                                                       266.2           268.9
                                                                                                     EXPLAINING THE COUNCIL TAX  2017–2018

 Financed by:
   Home Office Grant                                                      102.8           101.3
   Home Office Formula Grant                                               56.0            55.2
   Council Tax Support Grant                                               13.0            13.1
   Council Tax                                                             92.6            97.4
   Surplus on Collection Fund                                               1.8             1.9
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                             Do it online...      www.southend.gov.uk
Medium Term Financial Strategy (MTFS)
                                          Savings required over the next five year period will need to be £25.7m.

                                          Budget savings
                                          In 2017/18, budget savings of £3.6m are needed to meet unavoidable cost increases and to
                                          reshape services provided in order to respond to new and emerging crime patterns.

                                          Council Tax 2017/18
                                          The 2017/18 budget requires a Council Tax increase of 3.25%, raising £3.1m of additional
                                          council tax receipts. Band D is used as the base for calculating the tax. To raise Council Tax
                                          income of £97.4 million, a Council Tax (Band D) of £157.05 is needed. The other seven bands
                                          are fixed in direct proportion to Band D as follows:

                                                Band A £104.70              Band C £139.60                  Band E £191.95                    Band G £261.75
                                                Band B £122.15              Band D £157.05                  Band F £226.85                    Band H £314.10

                                          Essex will have one of the lowest police precepts across the 35 shire forces in England and
                                          Wales.
EXPLAINING THE COUNCIL TAX  2017–2018

                                           For further information and our Council Tax Statement, please visit the PCC webpage at:
                                           www.essex.pcc.police.uk
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Applications and enquiries can be made online
          by visiting: www.southend.gov.uk

                   View and manage your account online.
            Visit www.southend.gov.uk and select MySouthend.

Service Area:                                                           Telephone No.
Switchboard                                                             01702 215000
Council Tax, Housing Benefit and Council Tax Reduction                  01702 215001
(including Non Domestic Rates)

Housing Advice and Choice Based Lettings                                01702 215002
Parking, Highways and Transport                                         01702 215003
Planning, Development and Building Control                              01702 215004
Environmental Health, Trading Standards & Licensing                     01702 215005
Recycling, Waste, Fly Tipping, Fly Posting and Graffiti                 01702 215006
Children's Services                                                     01702 215007
(including Education and Children's Social Services)

Adult Social Services                                                   01702 215008
                                                                                        EXPLAINING THE COUNCIL TAX  2017–2018

Registration Services                                                   01702 215009
(Births, Deaths and Marriages)

Electoral Registration and Councillor Enquiries                         01702 215010
Leisure, Culture and Tourism                                            01702 215011
(incl leisure/sports facilities, libraries, museums & parks)

               Opening Hours: Monday to Friday 08:45 – 17:15
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