Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
Spring 2021

  FACULTY RESOURCE GUIDE
INFORMATION FOR FULL AND PART-TIME FACULTY

                        GEORGIA HIGHLANDS COLLEGE
                                 www.highlands.edu
Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
Table of Contents
About Georgia Highlands College ............................................................................................ 3
Academic Integrity .................................................................................................................. 3
Amenities ................................................................................................................................ 3
Attendance .............................................................................................................................. 3
   Instructors ....................................................................................................................................... 3
   Records ............................................................................................................................................ 3
   Reporting in Score ............................................................................................................................ 3

Assessment at GHC .................................................................................................................. 6
Calendars ................................................................................................................................ 6
Campus and Site Locations ...................................................................................................... 6
Campus Carry .......................................................................................................................... 6
Campus Police ......................................................................................................................... 6
Center for Excellence in Teaching and Learning (CETL) ............................................................. 7
Compensation (Part-Time Faculty Only) .................................................................................. 7
Copying/Printing ..................................................................................................................... 7
Course Evaluations .................................................................................................................. 7
Desire 2 Learn (D2L)................................................................................................................. 7
Email ....................................................................................................................................... 8
Faculty Senate ......................................................................................................................... 8
Family Educational Rights and Privacy Act (FERPA) ................................................................. 9
Final Exams ............................................................................................................................. 9
GHC Employee Handbook ........................................................................................................ 9
GHC Inform .............................................................................................................................. 9
GHC Notify ............................................................................................................................... 9
Grades ..................................................................................................................................... 9
Identification Card ................................................................................................................. 12
Information Technology Support ........................................................................................... 12
Library ................................................................................................................................... 12
Mail ....................................................................................................................................... 13
Meetings ............................................................................................................................... 13
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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
Office Space for Part-Time Faculty ......................................................................................... 13
Parking .................................................................................................................................. 13
Scheduling Classes ................................................................................................................. 13
Separation Notices ................................................................................................................ 13
Student Behavior ................................................................................................................... 14
Student Support Services ....................................................................................................... 14
Supplies ................................................................................................................................. 15
Syllabi.................................................................................................................................... 15
Teaching Expectations ........................................................................................................... 15
Teaching Load ....................................................................................................................... 15
Testing Services ..................................................................................................................... 15
Weather ................................................................................................................................ 15
Withdrawals .......................................................................................................................... 16
Contact Information .............................................................................................................. 16
   Administration ............................................................................................................................... 16
   Campus/Site Leadership ................................................................................................................. 16
   Academic Leadership ..................................................................................................................... 17

Campus/Site Maps ................................................................................................................ 19
   Cartersville Instructional Site ......................................................................................................... 19
   Douglasville Instructional Site ........................................................................................................ 20
   Floyd Campus ................................................................................................................................. 21
   Heritage Hall Instructional Site ....................................................................................................... 22
   Marietta Instructional Site ............................................................................................................. 23
   Paulding Instructional Site.............................................................................................................. 24

Spring Semester 2021 Final Exam Schedule ........................................................................... 25
IT Quick Reference Guide ……………………………………………..……………………………………………………………...26

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
About Georgia Highlands College
    •   Founded in 1970 as Floyd Junior College, a two-year unit of the University System of Georgia
    •   Currently includes Floyd Campus and Instructional Sites in Cartersville, Douglasville, Heritage
        Hall (downtown Rome, GA), Marietta, and Paulding County (Dallas, GA)
    •   In 2011 GHC earned approval to offer a Bachelor of Nursing degree and moved from a two-year
        status to classification as a state college.
    •   Currently, GHC offers six Bachelor degrees and thirty-four Associate degree pathways, plus three
        career programs and eleven online options.

Academic Integrity
Academic Integrity information includes the Code of Conduct and Student Rights and Responsibilities. It
is important understand and provide students with expectations for their conduct in your classroom and
on your assignments and assessments. There are different ways to inform students that they have
violated this policy which include the Code of Conduct and Academic Integrity Violation Report Form.
Consult the website for procedures and forms.

Amenities
Depending on location, faculty may have access to amenities such as gym facilities or cafeteria options.
Check with your departmental Administrative Assistant for additional information.

Attendance
Instructors
Instructors are expected to be present for each class session. In the event of an emergency which makes
class attendance impossible, the campus dean and academic dean, as well as the administrative
assistant for the school should be notified. A sign will be placed on the classroom door to notify students
of the cancellation. Students can also be notified by email. If an absence is needed due to attendance at
a professional meeting or another non-emergency situation, please notify your dean, division chair or
administrative assistant as soon as possible.

Records
Accurate records of class attendance should be kept. Rolls must be verified near the beginning of the
semester; any students who have not attended must be reported to the Registrar. The last day of
attendance for a student who withdraws is important information which you need to record. Students
who do not withdraw, but stop attending are assigned F$ rather than F to make the distinction which is
important in regards to financial aid eligibility. The Registrar will email reminders for recording
attendance throughout the semester.

Reporting in Score
Our registrar, Ed Rosser, publishes the reporting days for every semester on this page: Faculty
Resources. These due dates are crucial for students who are transferring to other institutions or
preparing to graduate. It is imperative that all reporting be complete by the due dates listed in Ed’s
calendar, every term. Not reporting by the deadline can hold up processes that must happen in other
areas of the college, and this delay can result in negative consequences for students.

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
For the new attendance verification process faculty will only need to report those students that have
never attended class. Attendance will now be reported in SCORE under the Attendance Verification link
(Attendance Verification Guide).

   •   Log into SCORE

   •   Click on SCORE (located in the private access column).

   •   Enter your user ID (your 900 number) and your PIN. Your PIN is the same as when you enter
       final grades. Contact IT if you don’t know it.)

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
•   Click on Faculty Services, then Attendance Verification.

   •   Select the Term

   •   Select the CRN

           o Check only students who qualify as “Never Attended.” (See “Important Note” below.)
           o If all of your students are attending, just click “Save.”
   •   Click Save

IMPORTANT NOTE: A student should be listed as Never Attended only if he/she has never attended
class and has never submitted any assignments. This is the case even if he/she has communicated with
you regarding why he/she has never attended and has not submitted any assignments. You will have an
opportunity to request that the student be reinstated into your class by simply emailing
registrar@highlands.edu with the student’s name, ID# and the CRN of the class. If you have questions
please feel free to contact your division chair or Ed Rosser, Director of Registrar, at
erosser@highlands.edu.

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
Assessment at GHC
All GHC faculty members play a vital role in the overall mission of the college. Part of the mission of GHC
is to assure that we are providing quality instruction to our students. You and your departmental
colleagues will identify challenges to student success in the courses your department offers. You'll
develop a plan to solve these challenges and measure the effects of your efforts. This ongoing cycle will
be documented annually in your departmental TLAP (Teaching, Learning, and Assessment Plan). It’s a
simple process but one that is vital to what we do at GHC.

You may also be asked to serve on a General Education Competency assessment team and/or provide
assignments from your students as assessment data. If you wish to learn more about assessment at
GHC, contact the Student Learning Outcomes Coordinator, Michelle Abbott, mabbott@highlands.edu,
404-545-8676.

Calendars
Academic and event calendars may be accessed at GHC Calendars.

Campus and Site Locations
GHC offers classes at the following locations: Floyd Campus and Heritage Hall Site, Cartersville Site,
Paulding Site, Douglasville Site, and the Marietta Site. Read more about our campuses/instructional
sites.

Campus Carry
Georgia Highlands College is committed to providing a safe environment for students, employees, and
campus visitors, while respecting the rights of individuals who are licensed to carry a concealed handgun
as permitted by Georgia state law in regards to House Bill 280, commonly known as the “campus carry”
legislation, effective on July 1, 2017.

It will be the responsibility of those license-holders who choose to carry concealed handguns on campus
to know the law and to understand where they can go while carrying. Additionally, the University
System of Georgia Board of Regents has issued general guidance developed by the Board of Regents
Office of Legal Affairs. You will find a webform linked from the GHC Campus Carry page to express any of
your concerns or questions.

    •   USG’s Guidance on House Bill 280
    •   Additional information on House Bill 280
    •   House Bill 280

Campus Police
For information about campus security, parking, and safety, consult the website. Please note that
Marietta faculty will need to contact KSU Campus Police. All other campuses and sites will contact GHC
Campus Police at 706-295-6347 or campussafety@highlands.edu. Campus Safety offices are located on
each campus/instructional site at the following locations:

    •   Cartersville: within the Academic building (labeled building “A”), which is between the Student
        Center and the STEAM building. Use the entrance in the center of the building. (The entrance

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
leads to a foyer with a 2nd story balcony.) The office is immediately to the left of the interior
        doors.
    •   Douglasville: in the front of the building with the administrative offices.
    •   Floyd: between the Charger Café and the Book Store in the Student Center.
    •   Marietta: Campus safety at Marietta campus is handled by the Kennesaw State University Police
        Department.
    •   Paulding: immediately inside the front doors of the Bagby Building.

Center for Excellence in Teaching and Learning (CETL)
The Center for Excellence in Teaching and Learning is dedicated to supporting all faculty at GHC. The
CETL specializes in working with faculty on a variety of teaching aspects, including course design,
innovative instructional practices, and instructional technologies. Workshops and webinars are available
throughout the academic year. Consult the website for additional services, such as individual and
confidential teaching consultations. Additionally, support for instructional technology is provided
through CETL. This includes help with designing or setting up a course, teaching with classroom
technology, or other technology-based instructional or pedagogical needs. For more information about
the CETL or to schedule an appointment, contact cetl@highlands.edu.

Compensation (Part-Time Faculty Only)
Pay checks for full-session (15-week terms) are issued in four installments each semester. For Fall
semester compensation is issued at the end of September, October, November, and December. For
Spring semester compensation is issued at the end of February, March, April, and May.

Copying/Printing
The faculty GHC ID card is used to access the copiers and printers. Each faculty member will be given an
allowance to be determined by the academic dean. Contact your division chair or academic school
administrative assistant for assistance.

Course Evaluations
During the last few weeks of each semester, students are sent instructions about how to complete
student course evaluations. These are sent from the Planning, Assessment, Accreditation, and Research
Office (PAAR). After grades have been turned in, a summary of the evaluations is sent to the instructor
and to the academic dean. Instructors should use feedback from student evaluations to continually try
to make improvements.

Desire 2 Learn (D2L)
D2L is the name of our learning management system (LMS). We can communicate, facilitate learning,
and provide necessary information to students through this platform. D2L allows you to provide student
grades, administer online quizzes, facilitate discussion boards, provide course content, and post syllabi
and other handouts online. An expectation of faculty is to “maintain current and accurate academic
records of student performance available for viewing by the students and the instructor’s academic
dean in D2L” (GHC Intranet, Expectations of the Teaching Faculty). Please contact rt@highlands.edu for
assistance and additional information.

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
Email
All GHC Faculty are assigned a single sign-on (SSO) account that includes email provided by Microsoft
Office 365. This email account is the official communication mechanism of the institution and should be
used accordingly. In other words, please check this email account regularly by visiting outlook.office.com
(or portal.office.com) to access your email.

Most all forms of written communication and electronic message sharing are in scope of the Georgia
Open Records Act (O.C.G.A. § 50-18-70). Each email message you send or receive as an employee is a
public record that can be used against you or GHC in a dispute. Keep email messages professional,
polite, and send them to the minimum number of people necessary. Never use your employee email
account for personal gain or participation in political activities.

The use of a personal email account for work purposes makes that account subject to open records
requests and you are legally responsible for fulfilling those requests, regardless of their apparent
purpose or validity. Therefore, it is not permissible to use a personal (Google Gmail, Outlook.com, et al.)
email account for communicating to coworkers or students in your official capacity as a GHC Faculty
member. It is not permissible to programmatically forward your GHC email to a personal email account.
These activities are specifically prohibited by the IT Acceptable Use Policy and their associated
standards.

Email is not a secure form of communication. Do not handle Social Security Numbers (SSNs), medical
records, tax forms, or state or federal identification numbers using email. Never ask a student to send
you their SSN by email or by any other unsecure form of communication. This a violation of Georgia’s
Social Security Protection Law O.C.G.A. § 10-1-393.8.

Be aware that phishing represents a serious information security concern to Georgia Highlands College.
Phishing scams typically redirect you to a form and ask you for your account credentials, personal
information, and/or payment, which could be used for criminal activity. Additionally, they may contain
attachments (disguised as urgent documents) or links to compromised websites that will automatically
install malicious software on your computer. Ransomware (software that encrypts your documents and
renders them inaccessible) is a particularly common form of malicious software that is deployed
through phishing messages. It is often the case that ransomware leads to irreversible data loss. GHC IT
will NEVER ask you to ‘revalidate’, ‘renew’, ‘license’, ‘update’, or ‘upgrade’ your accounts by email nor
will anyone from GHC request your account password(s) through email. Other ways you can identify
phishing messages include:
     • the attempt to create a sense of urgency or convince you that you’ve made a serious error, such
         as forgetting to pay an invoice.
     • a request for you to confirm some sort of personal information.
     • noticeably poor writing that contains grammatical errors or a strange, incorrect use of language.
     • unsolicited, vague, or suspicious links or attachments.

Faculty Senate
The Faculty Senate functions in a cooperative capacity to the College President, offering guidance on all
matters related to the Teaching and Library Faculty, including Part-Time Faculty. Senate meetings are

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Spring 2021 - FACULTY RESOURCE GUIDE INFORMATION FOR FULL AND PART-TIME FACULTY - Georgia Highlands College
held monthly via video conference. Part-Time faculty members are eligible to hold non-voting positions
in the Senate. Interested faculty members should discuss those opportunities with their Academic
Deans.

Family Educational Rights and Privacy Act (FERPA)
According to FERPA, only directory information can be released for students. Information about grades
should be privately given only to the student. If a parent calls, wanting to talk about a student’s
situation, the registrar’s office should be contacted to determine whether the student has signed a
waiver allowing permission.

Final Exams
A final exam schedule has been determined before a semester begins. This information is found in the
course catalog and Academic Calendars pages on the GHC website and on page 25 of this document. If
an individual student has three exams scheduled on the same day, then one of the exams may be
rescheduled. Instructors are expected to utilize the final exam periods for administering end-of-term
exams or assignments. Dates may not be changed without approval from the Dean.

GHC Employee Handbook
GHC provides a handbook for all employees. Please note that some sections are related to full-time
employees only.

GHC Inform
GHC Inform is an employee newsletter designed to reduce the number of mass email messages sent to
employees for informational purposes. This service can be accessed anytime by visiting GHC Inform. All
employees will be automatically subscribed to receive a daily email update to GHC Inform. This email
contains a brief description of stories submitted within the last 24 hours, along with a link to access each
in its entirety.

GHC Notify
Georgia Highlands College distributes emergency weather and campus closing alerts through GHC
Notify. Faculty members are strongly encouraged to opt-in to GHC Notify. Please note this website is
only available while on campus or by using GHC’s VPN services.

Grades
A few grading facts to remember:
    • One of the grading options is an “Incomplete.” If you have a student who you believe might
        benefit from a grade of I, please contact your division chair to discuss the situation. To assign an
        incomplete grade the Incomplete Grade form must be filled out and turned in to the Registrar’s
        Office.
    • To assign an unearned F grade (F$ or F$%) you must enter the last date of attendance. These are
        the only grades that require a last date of attendance but none of your grades will save without
        it. The unearned F grade means a student did not complete at least 60% of the required course
        work. This does not necessarily mean attendance; but, if attendance is part of the grading rubric
        then it could certainly be a factor.

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•   Instructors teaching Learning Support classes (ENGL 0999, MATH 0997, 0999, etc.), please make
        sure you post final grades with the percent symbol (A%, B%, C%, or F%)
    •   Please report any roll discrepancies to Sherri Beideck in the Registrar’s Office
        (sbeideck@highlands.edu).
    •   Grades may be entered and/or changed online via SCORE until the grading period ends. After
        grading has closed changes must be made via the official grade change form.
    •   Chairs are able to assist with grading-related questions.

Our Director of Registrar, Ed Rosser, determines the deadline for turning in grades before the beginning
of the semester and publishes it on this Faculty Resources page. Grades are submitted online using
SCORE. Please note that grades in your D2L grade book do not transfer automatically into SCORE.
Directions for entering grades are available online here. Also, see directions below.

        •   Go to the GHC home page and click on SCORE (located under Quick Links).

        •   Click on SCORE (located in the private access column).

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•   Enter your user ID (your 900 number) and your PIN. Your PIN is the same as when you enter
    final grades. Contact IT if you don’t know it.)

•   Click on Faculty Services, then Midterm Grades or Final Grades.

•   From the dropdown box select the current semester and submit.

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•   Select the CRN number of the class and submit.

        •   When you are done, click the Submit button. If you have more than one class, choose
            another CRN from the Menu area. Exit the system when you have completed all of your
            classes.

The same procedure is used for entering midterm grades.

Instructors can expect an email from Registrar, Ed Rosser at erosser@highlands.edu, containing dates
for the above. In the event an error has been made in reporting a final grade, the instructor must fill out
a Grade Change Form.

Identification Card
The GHC ID card is sometimes referred to as a “Charger Card,” since the mascot for GHC is the Charger.
To get your Charger card, simply go to the ID office on any campus. The same GHC ID can used for
semesters thereafter. The card is needed for using printers/copiers as well as for entrance into certain
areas, such as computer rooms. If you are teaching on the Marietta Instructional Site, then you will need
to get a KSU ID card. Contact Ken Reaves at kreaves@highlands.edu for detailed instructions.

Information Technology Support
Help in resolving IT issues can be obtained by emailing rt@highlands.edu. This includes help with email,
D2L, classroom hardware, or software.

Library
In addition to providing reference services directly to students, GHC Libraries provide essential
instructional services in partnership with GHC's disciplinary faculty at all GHC campus locations. These
services include teaching assignment-based instruction sessions for all subjects at all levels, developing
online assignment-based research guides for students, providing virtual embedded librarian services in
D2L, and offering research assignment design consultation and assistance to faculty.

Faculty who are interested in scheduling an instruction session or embedded librarian services for their
class may fill out the Instruction Request form. Instruction should be requested no later than one week
in advance of the desired class date. It should be noted that, as instruction sessions are collaborative
efforts between disciplinary faculty and librarians, library policy requires that the instructor be present
for the scheduled session. Librarians are full-time faculty members who are not to be seen as substitutes
to cover for an instructor's absence, nor will they proctor tests or grade papers for disciplinary faculty.
More information about relevant library policies is available online.
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Mail
A mailbox is provided for faculty members at the site(s) where they teach. Please check this regularly.
Contact the Academic School Administrative Assistant or the Campus/Site Administrative Assistant for
the site to find the location of mailboxes. A regular schedule has been established for courier services
between sites. The Administrative Assistant can provide information about the schedule.

Meetings
Aside from Part-Time In-Service for Fall, and new Part-Time Faculty Orientation in Spring, part-time
faculty members are not required to attend faculty meetings. However, all faculty members are
welcome to attend any and all general faculty and school meetings. All full-time faculty are expected to
attend all departmental, school, and general faculty meetings.

Office Space for Part-Time Faculty
At some sites there is an office or designated area that Part-Time Faculty can use for working and
meeting with students. The Academic or Campus Dean can provide more information about what is
available at each location.

Parking
A parking hang tag is needed for all faculty. Parking hang tags for other sites can be obtained through
Campus Security. Prior to arriving on campus to pick up your permit, complete the Parking Permit
Request. You will receive a confirmation number when you submit the form. Save this number and
provide it at any GHC Campus Police Office to obtain a parking pass. However, faculty teaching at
Marietta will need a permit from Kennesaw State University. If teaching at Marietta, contact Ken Reaves
at kreaves@highlands.edu for detailed instructions.

Scheduling Classes
The academic deans and division chairs create the schedule of classes for their particular division based
on projected enrollment, past enrollment data, needs at various campus/site, etc. The schedule for a
given semester is made months in advance. The need for part-time faculty is determined after tentative
schedules for the full-time faculty have been established. Throughout orientations and registration, a
close watch is kept on enrollment numbers to determine whether new sections need to be added or
sections need to be cancelled.

Decisions regarding class cancellations due to insufficient enrollment could be made as late as the first
week of class. The academic dean or chair notifies a faculty member when a class he/she was scheduled
to teach is cancelled. In the event a class that was scheduled to be taught by a full-time faculty member
gets cancelled, reassignment of other classes may be necessitated.

Separation Notices
Contracts for part-time instructors are on a semester by semester basis, and there is no guarantee of
subsequent employment. Separation Notices are provided to part-time faculty upon resignation or
decision by the division chair to no longer reappoint. For questions about other employment policies,
please contact the Office of Human Resources.

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Student Behavior
In most cases the instructor is able to handle disruptive student behavior. However, students may
occasionally need more help than the instructor can provide. GHC has implemented Campus
Assessment, Response, and Evaluation (CARE) teams at each site. Faculty members are encouraged to
report issues to Student Support Services. Care tickets can be submitted using the form in the GHC
Intranet. Any Student Code of Conduct violation should be reported to Human Resources.

Student Support Services
Student Support Services is committed to providing students with disabilities access to our campuses’
resources and opportunities to obtain a quality educational experience at GHC. Students with disabilities
are entitled to non-discrimination and reasonable accommodations. The primary form of service
delivery will be Faculty Accommodation Notices (FAN), which describe recommended accommodations.
The student is responsible for requesting services and providing a FAN to each course instructor, every
semester. Student Support Services provides the following services for students:

    • Disability Support Services: Assistance for students with disabilities that will help you access
      college as independently as possible.
   • Career Counseling Services: Discover your career, get help writing a resume, or learn how to
      interview for a job learn more here.
   • Personal Counseling Services: Receive free, personal, professional, and confidential help from
      licensed counselors who care about GHC students.
   • *WIOA Services: WIOA (Workforce Innovation and Opportunity Act) is a federally funded
      program that eligible adults and dislocated workers into the workforce through training and/or
      education, please see additional eligibility requirements.
   • *Charger Food Pantry & Career Clothes Closet Services: Food and some toiletry items are
      available at all Georgia Highlands College Food Pantry locations. Professional clothing for
      interviewing and other more formal occasions is available at the Paulding and Cartersville
      locations.
*May have limited availability based on location.

Student Support Services Contact Information
                      Counselors                                 Disability Support Services
 Name                      Email                          Name             Email
 Angie Wheelus, Director   awheelus@highlands.edu         Kim Linek        klinek@highlands.edu
 Dorothy Morgan            dmorgan@highlands.edu          Maritza Pitelli mpitelli@highlands.edu
 Kris Reyes                kreyes@highlands.edu
 Tara Holdampf             tholdamp@highlands.edu

 WIOA (Workforce Innovation and Opportunity Act)
 Name                     Email
 Megan Conner             mconner@highlands.edu
 Kyle Wheeless            kwheeles@highlands.edu
 Freda Thompson           fthompso@highlands.edu

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Supplies
The Academic School Administrative Assistant or Chair can assist faculty members with procuring
supplies, such as markers, pens, and other items.

Syllabi
Sample syllabi from current faculty members can be provided upon request from your academic dean or
chair. At the beginning of the semester a copy should be provided to your division chair and school
administrative assistant. Copies of syllabi are retained for accreditation purposes as well as to deal with
questions from students. In the event of a grade appeal or any kind of student complaint, a well-written
syllabus is quite valuable.

According to the Expectations of Teaching Faculty (Intranet), faculty must “provide a digital copy of the
course syllabus and course objectives to all students no later than the first day of term. The course
syllabus should be available to students in D2L or on a GHC faculty web page.” Additional information
about the requirements of syllabi are located in the Expectations of Teaching Faculty guide.

Teaching Expectations
The normal functions associated with teaching any course (preparing syllabi, keeping accurate records,
providing feedback, evaluating students, etc.) are the same for part-time faculty members as they are
for full-time faculty. This includes, but not limited to: (1) participate in the assessment of student
learning outcomes by administering certain questions to their students; (2) use GHC email accounts and
to check it daily; (3) provide the full amount of instructional time designated for a course; (4) report
attendance and grades via SCORE as required by the Registrar’s office according to their published
schedule. Changing the beginning time or ending time of a class is not permitted. Please see the
Expectation of Teaching and Library Faculty guide in the GHC Intranet for a complete list of expectations.

Teaching Load
Part-time faculty members in the University System of Georgia are not permitted to work more than a
maximum of seven semester credit hours. These limitations include loads at other institutions. For
example, a part-time faculty could not teach six hours for Kennesaw State University and six hours for
Georgia Highlands College. Part-time faculty are required to complete forms (through Human
Resources) each semester to update information about retirement status and teaching load.

Testing Services
Testing Services provides placement exams for Learning Support, the TEAS exam for our Nursing and
Dental Hygiene programs, and eCore exams. For Spring 2021, Testing Services will not provide eLearning
proctored testing. Faculty may use Respondus Lockdown Browser and Monitor for online testing.
Contact IT at rt@highlands.edu CETL for support at cetl@highlands.edu. You may contact Testing
Services through their website, by phone at 706-204-2110, and by email at testing@highlands.edu.

Weather
When inclement weather creates a condition under which there might be a question of whether the
College will operate on a normal basis, the President, or a designated official will release to each
campus/site and local news media a statement concerning the College schedule. If the weather
condition occurs during working hours, the statement will be released through normal distribution
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channels on campus/site. Media statements regarding the college's schedule may also be distributed
through GHC’s website, GHC Notify, or on local radio and television stations.

Withdrawals
A student may withdraw from a course without penalty and receive a “W” for course grade. The dates to
withdraw are provided before the beginning of each semester in Faculty Resources and must be
published in the syllabus for each course. However, students are not allowed to drop a Learning Support
course and maintain enrollment in a credit level course. After the withdrawal date has passed, the only
recourse for being able to drop without penalty is to submit a hardship withdrawal form to the Provost
and Chief Academic Officer. Please mention to students that withdrawing from a course could impact
their financial aid, so they should seek the counsel of a financial aid specialist beforehand.

Contact Information
Administration
 Name                 Title                                       Email
 Donald Green         President                                   dgreen@highlands.edu
 Dana Nichols         Provost & Chief Academic Officer            dnichols@highlands.edu
 Mary Transue         Vice President for Advancement &            mtransue@highlands.edu
                      Enrollment
 Virginia (Ginni)     Vice President for Human Resources          gsiler@highlands.edu
 Siler
 Jamie Petty          Vice President for Finance and              jpetty@highlands.edu
                      Administration
 Jeff Patty           Vice President for Information Technology   jpatty@highlands.edu
 David Mathis         Director of Athletics                       dmathis@highlands.edu
 Jesse Bishop         Dean of Planning, Assessment,               jebishop@highlands.edu
                      Accreditation, and Research

Campus/Site Leadership
 Campus/Site        Main Phone Number               Dean/Director/Manager      Administrative Assistant
 Floyd              Floyd: (706) 802-5000           Brad Gilmore               N/A
                                                    bgilmore@highlands.edu
                                                    (706) 802-5479
 Heritage Hall      Heritage Hall: (706) 295-6321   Michelle Boyce             Sharon Bailey
                                                    mboyce@highlands.edu       sbailey@highlands.edu
                                                    (706) 204-2290             (706) 204-2290
 Cartersville       (678) 872-8000                  Leslie Johnson             Karen Yerkes
                                                    ljohnson@highlands.edu     kyerkes@highlands.edu
                                                    (678) 872-8140             (678) 872-8140
 Douglasville       (678) 872-4200                  Julia Areh                 Billie Saenz
                                                    jareh@highlands.edu        bsaenz@highlands.edu
                                                    (678) 872-4200             (678) 872-4200
 Marietta           (678) 872-8501                  Ken Reaves                 Jill Freeman
                                                    kreaves@highlands.edu      jfreeman@highlands.edu
                                                    (678) 872-8512             (678) 872-8512
 Paulding           (678) 946-1100                  Christina Henggeler        Paula Nick
                                                    chenggel@highlands.edu     pnick@highlands.edu
                                                    (678) 946-1105             (678) 946-1100
                                                    16
Academic Leadership
School          Dean                     Chairs/Directors                Administrative           Librarian
                                                                         Assistants
Business &    Melanie Largin, MBA        Camille Pace, MS                Christy Deville          Laura Gargis
                                         BBA Healthcare                  Cartersville             lgargis@highlands.edu
Professional mlargin@highlands.edu       Management/Logistics &          cdeville@highlands.edu   (678) 946-1046
Studies (BPS) (678) 872-8099             Supply Chain Management,        (678) 872-8099
                                         Business Administration,
                                         Computer Info Systems,
                                         Health Information
                                         Management, Mathematics
                                         (Statistics)
                                         chernand@highlands.edu
Health          Dr. Michelle Boyce       Dr. Lisa Jellum                 Lorrie Rainey            Melanie Vincent
                                         Exercise Science, Health        Athletics, Floyd         DH & Athletics
Sciences        mboyce@highlands.edu     Professions, Health Science,    lrainey@highlands.edu    mvincent@highlands.edu
                (706) 204-2290           Recreation Administration,      (706) 295-6353           (706) 368-7731
                                         Sport Management
                                         ljellum@highlands.edu           Chance Hooper            Betsy Fleming
                                                                         ASN, Heritage Hall       Nursing
                                         Dr. Sheila Sutton, Director     chooper@highlands.edu    eclark@highlands.edu
                                         Nursing (ASN & RN-BSN)          (706) 295-6321           (678) 872-8089
                                         skaylor@highlands.edu
                                                                         Sharon Bailey
                                         Shea Walker, MSN, Asst.         RN-BSN, Heritage Hall
                                         Director                        sbailey@highlands.edu
                                         Nursing (ASN)                   (706) 204-2290
                                         swalker@higlands.edu
                                                                         Kelly Rice
                                         Regina Gupta, MA, Director      DH, Heritage Hall
                                         Dental Hygiene, RDH-BSDH        krice@highlands.edu
                                         rgupta@highlands.edu            (706) 295-6760
Humanities      Dr. Jon Hershey          Allen Dutch, MA                 Brig Kerce               Marla Means
                                         Art, Communication, Graphic     Cartersville             mmeans@highlands.edu
                jhershey@highlands.edu   Design, Journalism, Music,      bkerce@highlands.edu     (678) 872-8084
                (678) 872-8064           Music Business                  (678) 872-8064
                                         adutch@highlands.edu

                                         Seth Ingram, MA
                                         Film Production, Film Studies
                                         singram@highlands.edu

                                         Dr. Jessica Lindberg
                                         English, Spanish
                                         jlindber@highlands.edu
Libraries and   Julius Fleschner, MLIS   Jessica Osborne, MLIS           Vicky Drnek              N/A
                                         Cartersville Campus             Floyd
College         jfleschn@highlands.edu   Librarian                       vdrnek@highlands.edu
Testing         (706) 368-7732           josborne@highlands.edu          (706) 802-5094

                                         Carmel Brunson, MLS
                                         Interim Floyd Campus
                                         Librarian & Testing
                                         Coordinator
                                         cbrunson@highlands.edu

                                         Laura Gargis, MLIS
                                         Paulding Campus Librarian
                                         lgargis@highlands.edu

                                              17
Science,     Dr. Sarah Coakley        Jason Christian, MS           Rhonda Sosebee           Jessica Osborne
                                      Agriculture, Biology          Cartersville             josborne@highlands.edu
Technology, stesar@highlands.edu      jachrist@highlands.edu        rsosebee@highlands.edu   (678) 872-8082
Engineering, (678) 872-8015                                         (678) 872-8070
&                                     Erin Shufro, MS
                                      Chemistry, Engineering,
Mathematics                           Geology, Physics
(STEM)                                ekingsto@highlands.edu

                                      Jayme Wheeler, MS
                                      Computer Science,
                                      Mathematics (excluding
                                      Statistics)
                                      jwheeler@highlands.edu
Social       Dr. Alan Nichols         Christina Wolfe, MA           Christy Twilley          Susanna Smith
                                      General Studies, History,     Floyd                    sussmith@highlands.edu
Sciences &   anichols@highlands.edu   Religion, Philosophy,         ctwilley@highlands.edu   (706) 295-6318
Education    (706) 295-6300           Sociology, Human Services     (706) 295-6300
(SSE)                                 cwolfe@highlands.edu

                                      Dr. Sean Callahan
                                      Criminal Justice, Political
                                      Science, Psychology,
                                      Education (all)
                                      scallaha@highlands.edu

                                            18
Campus/Site Maps
Cartersville Instructional Site

Cartersville Instructional Site
5441 Highway 20, NE, Cartersville, GA 30121
Phone: 678-872-8000
Fax: 706-295-6341
IT Help Desk: 678-872-8086

                                              19
Douglasville Instructional Site

Douglasville Instructional Site
4841 Bill Arp Rd (Hwy 5), Winston, GA 30187
Phone: 678-872-4200
Fax: 678-872-4235
IT Help Desk: 678-872-4221

                                              20
Floyd Campus

Floyd Campus
3175 Cedartown Highway, Rome, GA 30161
Phone: 706-802-5000
Fax: 706-295-6341
IT Help Desk: 706-295-6775

                                         21
Heritage Hall Instructional Site

James D. Maddox Heritage Hall
415 E. Third Ave at Glenn Milner Blvd, Rome, GA 30161
Phone: 706-295-6321
Fax: 706-295-6732
IT Help Desk: 706-295-6775

                                            22
Marietta Instructional Site

Marietta Instructional Site
1100 South Marietta Parkway, Marietta, GA 30060
Phone: 678-872-8501
Fax: 678-872-8560
GHC IT Help Desk: 678-872-8522
KSU IT Help Desk: 470-578-6999

                                           23
Paulding Instructional Site

Paulding Instructional Site
25 Courthouse Square, Dallas, GA 30132
Phone: 678-946-1100
Fax: 678-946-1025
IT Help Desk: 678-946-1022

                                         24
Spring Semester 2021 Final Exam Schedule
  START          TUESDAY          WEDNESDAY       THURSDAY          FRIDAY      SATURDAY      MONDAY
 TIME FOR         MAY 4             MAY 5           MAY 6            MAY 7        MAY 8        MAY 10
   FINAL

                                       ALL
                    ALL
                                  8:00 am MW,                         ALL          ALL
                8:00 am TR
8:00 a.m.                             M, W                         8:00 am F    9:00 am S
                8:30 am TR
                                  8:30 am MW                        CLASSES      CLASSES
                 CLASSES
                                     CLASSES
                                                      ALL
                                                                                                  ALL
                                                  9:00 am TR
                                                                                   ALL       9:00 am MW
                                                    9:15 am
9:30 a.m.                                                                       9:30 am S    9:30 am MW
                                                9:30am TR, T, R
                                                                                 CLASSES     10:00 am MW
                                                  10:00am TR
                                                                                                CLASSES
                                                   CLASSES

                                                                      ALL
                     ALL               ALL                                         ALL
                                                                   11:00 am F
11:00 a.m.    11:00 am TR, T, R   11:00 am MW                                   11:00 am S
                                                                    CLASSES
                  CLASSES            CLASSES                                     CLASSES

                                                                                                  ALL
                                                      ALL
                                                                                             12:30 pm MW
                                                  12:30pm TR
 12:30 p.m.                                                                                  1:00 pm MW
                                                  1:00pm TR
                                                                                                CLASSES
                                                   CLASSES

                    ALL                ALL
2:00 p.m.       2:00 pm TR        2:00 pm MW
                 CLASSES            CLASSES
                                                                                                  ALL
                                                      ALL
                                                                                             3:30 pm MW
                                                  3:00 pm TR
3:30 p.m.                                                                                    4:00 pm MW
                                                  3:30 pm TR
                                                                                               CLASSES
                                                   CLASSES
                                       ALL
                    ALL
                                  4:30 pm MW
                4:30 pm TR
                                  5:00 pm MW,
              5:00 pm TR, T, R
5:00 p.m.                             M, W
                5:15 pm TR
                                  5:15 pm MW
                5:30 pm TR
                                  5:30 pm MW
                  CLASSES
                                     CLASSES
                                                                                                  ALL
                                                      ALL
                                                                                             6:00 pm M, W
                                                  6:00 pm T, R
                                                                                             6:30 pm MW,
6:30 p.m.                                       6:30 pm TR, T, R
                                                                                                 M, Wa
                                                  7:00 pm TR
                                                                                             7:00 pm MW
                                                    CLASSES
                                                                                                CLASSES
                    ALL                ALL
8:00 p.m.       8:00 pm TR        8:00 pm MW
                 CLASSES            CLASSES
This schedule is posted on the Academic Calendars page. Web-based and eClassroom midterm
and final exams are given on the dates listed on the eLearning Course Exams page. Exams may
be conducted by means determined by the instructor of the course, including Respondus Lock
Down Browser. This requires a Windows or Mac computer.

                                                     25
IT Quick Reference Guide
  My Username is:

  My Email Address is:

  My Score ID (900 number) Printed on the back of my Charger Card GHC ID:

   Accessing GHC Services                                           User Name                             Password

Email
                                                            Full GHC Email Address              GHC Password
http://outlook.office.com

Employee Intranet
                                                            Full GHC Email Address              GHC Password (requires VPN)
https://www.highlands.edu/facultystaff/

SCORE                                                       GHC ID
                                                                                                Score Pin (six digit)
https://www.highlands.edu/banner-portal/                    (900 Number)
D2L (Desire 2 Learn)
                                                            Full GHC Email Address              GHC Password
https://highlands.view.usg.edu/
Wi-Fi                                                       GHC Username                        GHC Password
GHC-Employee (Marietta –Use KSU Wireless)                   (Marietta-use KSU NetID)            (Marietta-use KSU NetID password)

                                                  DUO Multi-Factor Authentication
       GHC employees are required to utilize DUO in order to access SSO service and secure institution systems as multi-factor
       authentication is a requirement for all USG institutions. Duo Mobile is the easiest and most convenient way to use DUO.
                       DUO Mobile is available for download from the App Store (IOS) or Google Play (Android).

                     How do I Reset my Network Password (used for email, computer, intranet & Wi-Fi access)?
   Reset via https://mypassword.highlands.edu or from any campus computer by logging on, once logged on press ctrl+alt+del and
choose change password. (Note: Passwords must be at least 12 characters long, contain a capital letter, a lower-case letter, a number
                  and/or special character and cannot be a previously used password nor contain part of your name.)

                             How do I Reset my Score Pin (used for submitting grades, class rosters, etc.)?
 Click the Forgot Pin button at the bottom of the Score login page to reset your six-digit pin via the security questions setup by you the
                                                    first time you logged into Score.

                                                ***Marietta Campus Users Only***
             You must activate your KSU NetID at https://netid.kennesaw.edu prior to getting a parking permit or KSU ID
                            Parking Selection –Under GHC Services @ https://owlexpress.kennesaw.edu
                                KSU Library – Use KSU NetID and password to log into the computers
                                Wireless – Connect to KSU SSID using your KSU NetID and password
                                        KSU NetID issues contact KSU UITS @ 678-915-4357

                                                      Call IT - 706 295 6775
             IT Campus Locations and                     Cartersville Suite 171                 Marietta Norton Office 211
              Site Contact Information:                     678 872-8086                              678 872-8033

                 Floyd Suite W-100                      Douglasville Office 125                Paulding Bagby Office 402a
                   706 295-6775                            678 872-4221                               678 946-1022

                           Create an IT service ticket by emailing rt@highlands.edu
                       Please be as descriptive as possible so we can better assist you.
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