SPRING 2023 - Business & Industry Services

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SPRING 2023 - Business & Industry Services
SPRING 2023
                                        Gateway Community College
                                                           Gateway Community
                                                                     | Spring College
                                                                              2023      |   Fall 2019

      Business &
                                                     Continuing                      Workforce
       Industry
                                                     Education                      Development
       Services

       Facebook.com/GatewayGREATCenter                                      GatewayCT.edu/ce

GCC • Workforce Development & Continuing Education                                                Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Who We Are
                                                               TABLE OF CONTENTS
 The mission of the G.R.E.A.T. Center, Gateway’s
 Resource, Education and Training Center, is to be the          Who We Are                                       2
 educator of choice for a high-quality workforce. Our           The GREAT Center Information Sessions            3
 responsive and tiered approach meets the evolving              Technology Support                               4
 educational and technological needs of students.               Math & English Boot Camp                         5
 GCC provides comprehensive skill development that
                                                               X BUSINESS TRAINING PROGRAMS
 supports the region’s economic advancement.
                                                                Associate Professional in Human Resources (aPHR)
                                                                   Training                                    24
                                                                Bookkeeping Certificate                          6
 ACCREDITATION
                                                                Business Analyst Certificate                     7
 Gateway Community College is accredited by the New             Business Professional Certificate                8
 England Commission of Higher Education (NECHE).                Hospitality Certification                        9
 NOTICE OF NONDISCRIMINATION                                    Real Estate Principles & Practices             10
                                                                Small Business Center                          11
 Gateway Community College does not discriminate on
                                                                Servsafe® Food Training                        30
 the basis of race, color, religious creed, age, gender,
 gender identity or expression, national origin, marital        Security Guard Card Certificate                31
 status, ancestry, present or past history of mental            Servsafe® Food Management                      31
 disorder, learning disability or physical disability,         X HEALTHCARE TRAINING PROGRAMS
 political belief, veteran status, sexual orientation,          Central Sterile Supply Certificate             12
 genetic information or criminal record in its programs         Certified Nurse Aide (CNA) Certificate         13
 and activities                                                 Programa de Entrenamiento Para Trabajadores 14
 PERSONS WITH DISABILITIES                                      de Salud Comunitaria                           14
                                                                Medical Office Assistant Certificate           15
 Persons with disabilities should self-identify to the
                                                                Patient Care Technician (PCT) Certificate      16
 Student Accessibility Services office and indicate that
 they need auxiliary services and/or assistance to meet         Pharmacy Technician Certificate                17
 course/program requirements. Each campus building              Medical Interpreter Certificate Training       18
 meets established standards with such special features        X TECHNOLOGY TRAINING PROGRAMS
 as automatic doors, elevators, and restrooms designed          Commercial Drone Operations Certificate        19
 to make the school accessible for students with                IT Academy                                     20
 disabilities.                                                  Skill Up for Manufacturing                     21
 REFUND POLICY/COURSE CANCELLATIONS                             Google IT Support Certificate                  26
                                                                General Industry Tradesman Certificate         22
 When Gateway Community College cancels any
                                                                Amazon Web Services (AWS) Cloud Foundations 24
 course/class, a 100% adjustment associated with the
 course fee is applied. Any student dropping a course          X CRNs & CLASS DESCRIPTIONS (24 - 32)
 prior to the first day of the semester/class will be           Class Delivery Methods                         23
 refunded 100%.                                                 CRNs & Class Descriptions                      24
                                                                SNAP Education & Training Program              33
 CUSTOMIZED ON-SITE TRAINING                                    American Job Center                            34
 Gateway Community College (GCC) provides cost-                 Motorcycle Rider Education                     35
 effective on-site training programs for employers. GCC         Payment Form                                   37
 will tailor programs by making arrangements that meet          Directions and Parking                         38
 the organization's needs.                                      Index			                                       39

GCC • Workforce Development & Continuing Education         2                                          Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
The GREAT Center Information Sessions
The G.R.E.A.T. Center, Gateway's Resource, Education and Training Center, offers fast-paced training in high-growth
occupations. The GREAT Center actively supports the businesses, organizations, and job seekers in the Greater New
Haven area. Programs are credit-free but are typically tied to industry-recognized credentials and may be eligible for
college credit or continuing education units (CEUs). SCHOLARSHIPS AVAILABLE! See page 8 for SNAP information.

 BUSINESS TRAINING PROGRAMS
    • Associate Professional in Human Resources                                 CONTACT US
      (aPHR) Training
    • Bookkeeping Certificate                                           TEL: (203) 285-2300
    • Business Analyst Certificate                                      FAX: (203) 285-2504
    • Business Professional Certificate: Office
                                                               gw-thegreatcenter@gwcc.commnet.edu
      Assistant Track                                                   Workforce Development
    • Business Professional Certificate: Property &                      Continuing Education
      Casualty Insurance �rack
                                                                   20 Church Street, New Haven, CT 06510
    • Hospitality Certification
                                                                 Room N104: First floor of the North Building
    • Real Estate Principles & Practices
    • Servsafe® Food Handler & Safety Training
    • Servsafe® Food Safety Management Training
    • Small Business Center

 HEALTHCARE TRAINING PROGRAMS
    • Central Sterile Supply Certificate
    • Certified Nurse Aide (CNA) Certificate
    • Community Health Worker Certificate
    • Medical Interpreter Certificate
    • Medical Office Assistant Certificate
    • Patient Care Technician (PCT) Certificate
    • Pharmacy Technician Certificate

 TRADE & TECHNOLOGY TRAINING PROGRAMS
    • Commercial Drone Operations Certificate
    • Digital Media and Web Design Certificate
    • General Industry Tradesman Certificate
    • IT Academy
    • Security Guard Card Certificate
    • Skill Up for Manufacturing

GCC • Workforce Development & Continuing Education        3                                            Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Technology Support
 HOW TO ACCESS YOUR OFFICE 365 EMAIL ACCOUNT THROUGH MYCOMMNET
 MyCommNet is the portal that provides the ability to access information with a single sign-on. This easy sign-on
 enables access to college email, financial aid, student records, etc.

1. Go to myCommNet site. Click LOG IN

2. NET ID: Enter your 8-digit student/NetID number            Operating Systems: Windows 8 or newer; Mac OS
   followed by @ student.commnet.edu                          10.12.x or newer.
   Example: 0001234@student.commnet.edu
                                                              Browsers: Firefox 57 or higher, Google Chrome 63 or
                                                              higher, Microsoft Edge 42 or higher, Safari 12 or higher
                                                              (Mac only).
                                                                  Note: mobile browsers and apps should not be used
                                                                  for classwork.
                                                              Software: Courses may require some or all the software
                                                              listed below (Windows/Mac)
                                                                   • Adobe Reader
3. PASSWORD: The initial password is a combination of:
                                                                   • Adobe Flash
  •
  First 3 letters of your birthday month
                                                                   • Adobe Shockwave
  •
  (1st letter capitalized)
                                                                   • Apple QuickTime
  •
  The & symbol                                                     • Windows Media Player
  •
  Last 4 digits of your social security number                     • Microsoft Silverlight
  Example: Mar&123
                                                                  Note: most class software is available free of charge.
When prompted, create a new unique password.                      Students do not have access to install software on
      NOTE: if the initial password does not work, call           Gateway loaner laptops.
      the IT hotline at 860-723-0221

GCC IT Online Help-Desk Support 24/7 Phone - 860-723-0221 Online Chat , Create Case , or Service Now Request

GCC • Workforce Development & Continuing Education        4                                              Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Math & English Boot Camp                                                        FREE

WHAT IS A BOOT CAMP?                                              ELEMENTARY ALGEBRA MATH (095)
Gateway is offering free prep courses in the subject areas        This Boot Camp is for students placing solidly into Math
of math and English. These ‘Boot Camps’ are for degree            Level B - Math 095 (Elementary Algebra Foundations).
and/or certificate seeking students wishing to refresh
                                                                  Topics covered will include properties of real numbers,
their basic skills and improve their placement. Attending
                                                                  linear equations and inequalities in one variable, graphing
a Boot Camp will provide students with the opportunity
                                                                  linear equations in two variables, formulating equations
to become familiar with the Gateway campus, review
                                                                  of lines in two variables, an introduction to functions,
their basic math and English skills, and build confidence.
                                                                  solving systems of linear equations, rules of integral
After successfully completing the Boot Camp, students
                                                                  exponents and operations on polynomials.
will be re-assessed and possibly place into a higher level
course therefore saving TIME and MONEY. Boot Camps                Upon successful completion, students will receive one-
are for students who are motivated, hard-working and              on-one advising and be registered for the appropriate
able to commit to attending all sessions of the program.          math course.
These courses will be offered during Summer and
Winter Intersessions with morning and evening sessions            ENGLISH BOOT CAMP
available.
                                                                  This Boot Camp is for students placing into Boot Camp or
                                                                  English Level A (ENG 066).
PRE-ALGEBRA MATH (085) BOOT CAMP
                                                                  This course will emphasize basic sentence skills,
This Boot Camp is for students placing into Math Level            grammar, mechanics, paragraph writing, and reading
A- Boot Camp - Math 085 (Elementary Algebra with Pre-             comprehension. Upon successful completion, students
Algebra).                                                         will receive one-on-one advising and be registered for the
Topics covered will include addition, subtraction,                appropriate English course.
multiplication, and division of whole numbers, integers,
fractions, and decimals. Ratios, proportions and some                        For more information contact
beginning algebra topics are also included. Upon successful                    Kaitlyn Kos - Room S215
completion, students will receive one-on-one advising and
                                                                                    (203) 285-2203
be registered for the appropriate math course.
                                                                                 KKos@gatewayct.edu

GCC • Workforce Development & Continuing Education            5                                               Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Bookkeeping Certificate

Certified Bookkeepers are key team members in a Certified            To achieve the Certified Bookkeeper credential and
Public Accounts office.                                              designation, submit an application to the American Institute
                                                                     of Professional Bookkeepers (AIPB), pass the credentials
The four modules in this certificate program focus on
                                                                     exams and fulfill the employment requirements. This
preparing the student for the AIPB Certified Bookkeeper
                                                                     application is optional but recommended for employment.
exams by helping them master the skills and knowledge
required for certification
                                                                     27 Sessions | CRN 2018                          CEU 8.1
The six subjects covered in the program are:                         Tuesday & Thursday, March 14 - June 15
  • Bookkeeping Practices                                            6:00 PM - 9:00 PM - N211 - TRAD
                                                                     Brenda Burton Seldon                              $2390
  • Correcting and Adjusting Entries
                                                                     Cost includes Textbooks
  • Depreciation and Payroll
  • Inventory, Internal Controls and Fraud Prevention
A Certificate of Completion will be awarded to students
who successfully complete all four Bookkeeping
modules in the program (81) hours.                                      To Register
                                                                        Call (203) 285-2300
Recommended prerequisites for this certificate are                      or Scan Here 
Word, Excel, and QuickBooks classes. (These classes will
be required for WIOA and SNAP E&T Participants)

                                    BOOKKEEPING CERTIFICATE PROGRAM SCHEDULE
      Course                                          CRN    Date            Day           Time                Modality
      Bookkeeping Practices                           2019   3/14 - 3/30     Tue. & Thu.   6:00 PM - 9:00 PM   N211 - TRAD
      Mastering Correcting and Adjusting Entries      2020   4/4 - 4/25      Tue. & Thu.   6:00 PM - 9:00 PM   N211 - TRAD
      Mastering Depreciation and Payroll              2021   4/27 - 5/23     Tue. & Thu.   6:00 PM - 9:00 PM   N211 - TRAD
      Mastering Inventory, Internal Controls          2022   5/25 - 6/15     Tue. & Thu.   6:00 PM - 9:00 PM   N211 - TRAD
      and Fraud Prevention - *Exams Included

                                                     SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education               6                                                 Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Business Analyst Certificate                                                      Endorsed
                                                                                                                By IIBA

  Why not leverage your college education and step into an exciting career as a Business Analyst? This is one of the
  “in-demand” fields within the IT sector and it doesn't require a computer science or programming background.
  Information Technology Business Analyst job openings are expected to grow by 22% over the next 10 years and
  offer students an excellent career path that can provide excellent pay and benefits.
  This comprehensive certification program is designed to provide qualified students with necessary skills and
  industry certification (IIBA/ECBA Certification) that can lead to a Business Analyst career. Industry experts will
  teach and expose students to problem analysis, requirement gathering, use cases, meeting organization, Agile
  system development, data mining, analytic and project management basics. This field may be of strong interest to
  individuals working in advertising and marketing, business strategy, research, or finance.
  Prerequisites for this course include BA, BS, or AS degree (does not need to be in computer science), general
  computer literacy, Microsoft Office experience, and excellent written and verbal communication skills.

BUSINESS ANALYST - CORE COMPETENCIES &                           answers available from multiple sources. Payment plans
GENERAL SKILLS                                                   are available: 1/3 due upon registration, 1/3 due mid
Students will learn the basic Business Analyst framework         class, 1/3 due prior to exam voucher distribution. Tuition
and job responsibilities. The students will:                     includes: BABOK (Business Analysis Body of Knowledge)
                                                                 Guide Course Materials
  • Spend the majority of the time on enterprise
    analysis, project lifecycle, critical thinking, and          BUSINESS ANALYST CORE COMPETENCIES AND ECBA PREP
    documentation.                                               24 Sessions | CRN 2017               CEU 4.6
                                                                 Monday & Wednesday, March 8 - May 31
  • Learn how to identify business problems, collaborate
    on solutions, develop specifications (with                   (No class on May 29)
    traceability), and implement.                                6:00 PM - 8:00 PM - LRON
                                                                 Kevin Mills                            $1499
  • Work on a mock run of a project by developing
    business justification and will work on a PowerPoint
                                                                 NEW!! DATA VISUALIZATION USING EXCEL
    presentation including Project Mission, Pros and
    Cons, High level requirements, Requirement                   Excel can be extremely powerful for visualizations, as well
    estimations, Project plan, Testing phase and                 as data management, data cleaning, predictive modeling,
    implementation to gain an understanding of the               and even regression analysis. In this class the students will
                                                                 learn how to import, analyze, understand, and present
    System Development Life Cycle (SDLC).
                                                                 findings on datasets for any business, large or small. This is
Course will be a combination of lecture and computer-            the perfect class for anyone who wants to offer a skill and
based training. Speakers may include the following:              service to their current or potential employer that will help
Business Analysts (BA) in the Waterfall and Agile Domains,       them shine above other applicants. This is a great class to
Project Managers, Cyber Security BA’s, Data Analytics            pair with the Business Analyst (ECBA®) Certification.
BA’s, IT Recruiters, and IIBA academics to explain the
ECBA application process.                                        6 Sessions | CRN 2034                            CEU 0.9
                                                                 Tuesday & Thursday, March 14 - 30
This module will expose students to Excel tables,                6:00 PM - 7:30 PM - TRAD
formatting, pivot tables, pivot reporting, VBA, macros,          Eric Brushett                                        $149
and other functions.
At the conclusion of the course, students will prepare for           For more information
the ECBA exam focusing on documented questions and                   Call (203) 285-2300 or
                                                                     Scan Here 
                     WIOA Approved

GCC • Workforce Development & Continuing Education           7                                                  Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Business Professional Certificate
 This certificate is designed to equip administrative support professionals with technical and customer service skills
 required to compete in a fast-paced office environment. Students will learn to prioritize tasks, streamline office
 procedures, take minutes, compose e-mails, edit office correspondence, and provide excellent customer service.
 Classroom hours are conveniently arranged in the evening to accommodate working professionals. All books and
 exams are included in the cost of the training.
 Students can add a specialty track to this training in the following areas, Office Assistant, Property & Casualty
 Insurance, Associate Professional in Human Resources (aPHR). Students pick one of these areas to specialize in
 before they complete the program. Certificate awarded upon completion:
    Office Assistant Track (Six Sigma Certification)
    Property & Casualty Insurance Track (Property & Casualty Insurance State Certification)
    Associate Professional in Human Resources (aPHR)

                                    BUSINESS PROFESSIONAL CERTIFICATE SCHEDULE
Course                                        CRN       Date            Day           Time                  Modality        Cost
Associate Professional in Human               2077      1/4 - 3/1       Mon. & Wed.   6:00 PM - 9:00 PM     N103 - LRON     $1760
Resources (aPHR)
Conflict Resolution                           2050      1/30 - 2/13     Mon. & Wed.   6:00 PM - 9:00 PM     N006 - TRAD     $315
Essentials for your Career (SNAP)             2030      2/3 - 3/31      Fri.          10:00 AM - 12:00 PM   N103 - TRAD     $315
Microsoft Word® Daytime option                1985      2/7 - 3/2       Tue. & Thu.   9:30 AM - 1:00 PM     N201 - TRAD     $480
Microsoft Word® Evening option                1986      2/7 - 3/2       Tue. & Thu.   6:00 PM - 9:30 PM     N201 - TRAD     $480
Office Procedures, Time Management,           1991      3/6 - 3/20      Mon. & Wed.   6:00 PM - 9:30 PM     N004 - TRAD     $275
and Project Management
Microsoft Excel® Daytime option               1987      3/7 - 3/30      Tue. & Thu.   9:30 AM - 1:00 PM     N201 - TRAD     $440
Microsoft Excel® Evening option               1988      3/7 - 3/30      Tue. & Thu.   6:00 PM - 9:30 PM     N201 - TRAD     $440
Office Communication/Customer Service         1992      3/27 - 4/10     Mon. & Wed.   6:00 PM - 9:30 PM     N004 - TRAD     $275
Dealing with Difficult People
Microsoft Access®                             1989      4/4 - 4/27      Tue. & Thu.   6:00 PM - 9:30 PM     N201 - TRAD     $440
Taking Minutes                                1993      4/12 - 4/26     Mon. & Wed.   6:00 PM - 9:30 PM     N004 - TRAD     $275
Property and Casualty Insurance Basics        1998      5/1 - 6/21      Mon. & Wed.   6:00 PM - 9:00 PM     N201 - TRAD     $275
Microsoft PowerPoint®                         2044      5/2 - 5/16      Tue. & Thu.   6:00 PM - 9:30 PM     N201 - TRAD     $370
Associate Professional in Human               2031      5/2 - 6/20      Tue. & Thu    6:00 PM - 9:00 PM     N103 - TRAD     $1760
Resources (aPHR)
Microsoft Outlook®                            1996     5/18 - 5/23      Tue. & Thu.   6:00 PM - 10:00 PM    N201 - TRAD     $150
Business System Applications                  1997     5/23 - 6/8       Tue. & Thu.   6:00 PM - 10:00 PM    N201 - TRAD     $415
Six Sigma White Belt Certification®           SUM 2023 6/13 - 6/22      Tue. & Thu.   6:00 PM - 9:30 PM     N004 - TRAD     $275

                                                                           For more information
X For detailed class descriptions, see page 24.                            Call (203) 285-2300 or
                                                                           Scan Here 
            SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education                  8                                             Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Hospitality Certification

                          HOSPITALITY AND TOURISM TRAINING SCHEDULE - ROOM S112
Course                                               CRN        Date           Day            Time                Mo-      Cost
                                                                                                                  dality
Hospitality & Tourism Certification - Winter         2005      1/3 - 1/ 13     Mon. to Fri.   9:30 AM - 3:30 PM   TRAD     $1950
Hospitality & Tourism Certification - Summer         2013      6/5 - 6/16      Mon. to Fri.   9:30 AM - 3:30 PM   TRAD     $1950
Hospitality & Tourism Certification - Fall           FALL 2023 8/7 - 8/18      Mon. to Fri.   9:30 AM - 3:30 PM   TRAD     $1950
This program will explore the following areas:
 • Communication & Networking
 • Lodging Operations
 • Residential Dining
 • Event Planning Basics
 • Culinary Skills from knife basics to understanding
   service
 • Learn what it takes to operate a successful local
   business
The Credentials you will earn:
  • Connecticut Hospitality Awareness Training
    Program Certification or CHAT
  • ServSafe Food Handler
  • TIPS Training Intervention ProcedureS                                    For more information
                                                                             Call (203) 285-2300 or
Y Cost includes U-Pass.                                                      Scan Here 
              SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education                9                                                Spring 2023 Catalog
SPRING 2023 - Business & Industry Services
Real Estate Principles & Practices

REAL ESTATE PRINCIPLES & PRACTICES                                 • Contracts /Regulations
Gateway Community College offers real estate education             • Commissions/Financing
for students seeking to become real estate agents,
property managers, homeowners or investors. Our                  23 Sessions | CRN 2011            CEU 6.0
Real Estate Principles and Practices course is taught            On-line and Remote Learning
by seasoned real estate professionals and successfully           Wednesday, February 1 - May 3
meets the minimum requirements for real estate                   12:30 PM - 5:30 PM - LRON
licensing in the State of Connecticut.                           Robert B. Myers                       $605
For more information on Connecticut Real Estate
Licensing, please refer to the Department of Consumer            23 Sessions | CRN 2012             CEU 6.0
Protection (www.ct.gov/DCP or 860-713-6150).                     Tuesday & Thursday, March 14 - May 30
                                                                 6:00 PM - 9:00 PM - N004 - TRAD
Upon course completion, students who intend to sit for
the state licensing exam (PSI exam), at a separate and           Jenell Lawson
additional cost, must pass this course with a grade of 70                                              $605
or better and attend the minimum 60 hours of classroom
instruction required by the state. Textbooks included.
The course covers the following:
  • Brokerage, listing agreements
  • Buyer/Seller representation
  • Ownership of real estate                                      To Register
                                                                  Call (203) 285-2300
                                                                  or Scan Here 

                     WIOA Approved
GCC • Workforce Development & Continuing Education          10                                    Spring 2023 Catalog
Small Business Center

GCC • Workforce Development & Continuing Education   11       Spring 2023 Catalog
Central Sterile Supply Certificate                                                          NEW

A Central Sterile Supply Processing Technician is                   Through this training program, students can become
responsible for decontaminating, cleaning, processing,              certified technicians in 10 weeks.
assembling, sterilizing, storing, and distributing the
                                                                    20 Sessions | CRN 2007 | Option 1
medical devices and supplies needed in patient care,
                                                                    Dates: Monday & Wednesday, January 18 - April 5
especially during surgery. This role is important in
preventing infections.                                              (No class on February 20)
                                                                    Time: 5:30 PM to 9:30 PM - N211
The central sterile supply department of a health care              Taliaferro Martin
facility is the hub of all activity surrounding supplies and        80 hour class
equipment needed for surgery, obstetrics, and other
patient care areas.
                                                                    20 Sessions | CRN 2008 | Option 2
Central sterile supply processing technicians are trained           Dates: Monday & Wednesday, April 17 - June 28
in principles, methods, and control of sterilization                (No class on May 29 & June 19)
processes. Training also includes cleaning, processing,             Time: 5:30 PM to 9:30 PM - N211
packaging, distributing, storing and inventory control of           Taliaferro Martin
sterile goods, instruments, trays, and equipment.                   80 hour class
Students will keep records associated with sterilization
monitors, orders, charges to patients, and inventory.               All clinical hours completed at Yale-New Haven Hospital
Students who complete this program are eligible to sit for          Cost $2020
the Sterile Processing Technical Certification examination          U-PASS, Exam & Books included
offered by the Certification Board of Sterile Processing
and Distribution (CBSPD).
                                                                         For more information
                                                                         Call (203) 285-2300 or
                                                                         Scan Here 

GCC • Workforce Development & Continuing Education             12                                             Spring 2023 Catalog
Certified Nurse Aide (CNA) Certificate
*Information Sessions will be held the second
Wednesday of the month at 10:00 AM in room N103
Sessions are MANDATORY. Each student must attend at
least one session before registering for a class.

DAYTIME: *MANDATORY ORIENTATION (TRAD)
WEDNESDAY, JANUARY 18, FROM 10:00 AM - 12:00 PM
Class Dates: Monday through Thursday, January 23 - March 10

CRN: 2023 - Room: N005
Classroom Skills Training: January 23 - March 2
Monday through Thursday (9:30 AM - 3:30 PM)
CPR Training: Friday, February 3 (10 AM - 2:00 PM)
Clinical: Monday through Friday, March 6 - 10 (6:45 AM - 3:30 PM)

EVENING: *MANDATORY ORIENTATION (TRAD)
WEDNESDAY, MARCH 8, FROM 5:30 PM - 7:00 PM
                                                                         If you’re interested in providing high-quality professional
Class Dates: Monday through Thursday, March 14 - May 19
                                                                         patient care, a career as a Certified Nurse Aide (CNA)
CRN: 2024 - Room: N005                                                   could be ideal for you. As a CNA, you will work with
Classroom Skills Training: March 14 - May 11                             registered nurses, physicians, and dietitians to administer
Monday through Thursday (5:30 PM - 9:30 PM)                              optimum medical care.
CPR Training: Friday, March 31 (10 AM - 2:00 PM)
                                                                         Students will be responsible for carrying out daily
Clinical: Monday through Friday, May 8 - 12 (3:00 PM - 11:00 PM)
                                                                         operations of hospitals or nursing care facilities.
                                                                         Compassion and care significantly increase the success
DAYTIME: *MANDATORY ORIENTATION (TRAD)                                   rate for elderly, disabled, and ill patients to accomplish
WEDNESDAY, MARCH 15, FROM 10:00 AM - 12:00 PM                            basic living needs.
Class Dates: Monday through Thursday, March 20 - May 5                   Learn all delivery aspects of personal care to patients,
                                                                         including:
CRN: 2025 - Room: N005
Classroom Skills Training: March 20 - April 27                           • Monitoring Patients’ Conditions
Monday through Thursday (9:30 AM - 3:30 PM)                              • Recording Vital Signs (body temperature, heart rate,
CPR Training: Friday, March 31 (10 AM - 2:00 PM)                           blood pressure)
Clinical: Monday through Friday, May 1 - 5 (6:45 AM - 3:30 PM)           • Assisting with Mobility
DAYTIME: *MANDATORY ORIENTATION (HYBR))                                  • Providing Oral and Dental Care
                                                                         • Bathing, Dressing, Cleaning, and Feeding
FRIDAY, MAY 19, FROM 9:30 AM - 11:00 AM
                                                                           Cost $2000
Class Dates: Monday through Friday, May 19 - June 23
                                                                         Y Cost includes U-Pass, required textbook and
CRN: 2026 - Room: N005                                                     classroom skill materials.
Online Training: May 19 - June 23
Classroom Skills Training: June 5 -June 16
Monday through Thursday (9:30 AM - 3:30 PM)
                                                                              For more information
CPR Training: Friday, March 31 (10 AM - 2:00 PM)
Clinical: Monday through Friday, June 19 - 23 (6:45 AM - 3:30 PM)
                                                                              Call (203) 285-2300 or
                                                                              Scan Here 
             SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education                  13                                               Spring 2023 Catalog
Programa de Entrenamiento Para Trabajadores
                         de Salud Comunitaria

Un trabajador de salud comunitaria (TSC) complementa               • Evaluar y aplicar habilidades profesionales, incluido
equipos de atención médica capacitados clínicamente                  el establecimiento de objetivos para la colocación
compuestos por médicos, asistentes médicos y                         de paprendizajes santías, la ética y el alcance de la
enfermeras, entre otros. Los TSC llevan a cabo una amplia            práctica, los límites profesionales, la humildad cultural
gama de responsabilidades que facilitan el acceso a los              y las prácticas de autocuidado.
servicios de atención médica y ayudan a los pacientes a            • Programa de Entrenamiento Para Trabajadores de
alcanzar las metas en sus planes de cuidado.                         Salud Comunitaria
Ejemplos incluyen:                                                 • Evaluar los sistemas de prestación de atención
•Conexión positiva con la comunidad.                                 médica, incluida la elegibilidad y los recursos de la
                                                                     comunidad para proporcionar servicios de enlace
•Ayudar a otros a encontrar acceso a servicios                       adecuados a los clientes.
•sociales y de atención médica.                                    • Describa y demuestre el dominio de los principios
•Manejo de casos y coordinación del cuidado.                         y la práctica de la humildad cultural al trabajar con
                                                                     diversos clientes y comunidades.
•Brindar servicios de apoyo a domicilio
                                                                   • Diseñe, prepare y facilite una capacitación o
•Entrenando y promoviendo la buena salud                             presentación de educación de salud grupal que
El entrenamiento incluye Primeros auxilios de salud                  demuestre el trabajo en equipo efectivo a nivel de
mental, CPR & Primeros Auxilios.                                     grupo y habilidades de resolución de conflictos.

OBJETIVOS DEL PROGRAMA                                        32 Sesiones | CRN 2006                    CEU 13.0
                                                              Lunes y Miércoles, 13 de Marzo - 28 de Junio
  • Analizar los problemas de salud y las desigualdades
    desde la salud pública y las perspectivas culturales.     18:00 - 21:00 | N006 | TRAD
                                                              Sábado, 18 de Marzo - 24 de Junio
  • Resumir el proceso de organización comunitaria,
                                                              9:00 AM - 12:00 PM - HÍBRICO (HYBR)
    promoción y desarrollo de políticas según
                                                              Prácticas: Julio y Agosto
    corresponda al alcance de la práctica para los
    trabajadores de salud comunitarios.                       Un plan de pago está disponible              $ 2540
                                                              El costo incluye el U-Pass.
  • Discuta y demuestre una evaluación de salud
    no clínica, asesoramiento y planificación de
    coordinación de servicios y asesoramiento centrado
    en el cliente.

                                                     SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education            14                                               Spring 2023 Catalog
Medical Office Assistant Certificate

 The Medical Office Assistant Certificate is designed to prepare the student with the specialized knowledge,
 administrative skills, and office protocols required to work successfully in medical offices, long-term care facilities,
 and medical insurance companies. In the present healthcare environment, medical office staff is required to have
 a knowledge of insurance reimbursements, medical terminology, computer and office skills, including numerous
 parts of coded medical insurance forms. Length of the program: 21 weeks. All books and exams are included in
 the cost of the training.

                                           MEDICAL OFFICE ASSISTANT SCHEDULE
 Course                                              CRN    Date          Day           Time                  Modality        Cost
 Medical Terminology/Anatomy & Physiology            1999   1/23 - 2/27   Mon. & Wed.   6:00 PM - 9:00 PM     N003 - TRAD     $530
 Essentials for your Career (SNAP)                   2030   2/3 - 3/31    Fri.          10:00 AM - 12:00 PM   N103 - TRAD     $315
 Microsoft Word® Daytime option                      1985   2/7 - 3/2     Tue. & Thu.   9:30 AM - 1:00 PM     N201 - TRAD     $480
 Microsoft Word® Evening option                      1986   2/7 - 3/2     Tue. & Thu.   6:00 PM - 9:30 PM     N201 - TRAD     $480
 Coding: ICD-9 & ICD-10, CPT-4 & HCPCS               2000   3/6 - 4/5     Mon. & Wed.   6:00 PM - 10:00 PM    N003 - TRAD     $770
 Microsoft Excel® Daytime option                     1987   3/7 - 3/30    Tue. & Thu.   9:30 AM - 1:00 PM     N201 - TRAD     $440
 Microsoft Excel® Evening option                     1988   3/7 - 3/30    Tue. & Thu.   6:00 PM - 9:30 PM     N201 - TRAD     $440
 Medicare & Medicaid                                 2001   4/10 - 4/24   Mon. & Wed.   6:00 PM - 10:00 PM    N003 - TRAD     $385
 Reimbursement Systems
 Commercial Insurance & Managed Care                 2002   4/26 - 5/10   Mon. & Wed.   6:00 PM - 10:00 PM    N003 - TRAD     $385
 Reimbursement Systems
 Medical Administrative Specialist                   2048   5/8 - 6/5     Tue. & Thu.   6:00 PM - 9:30 PM     N006 - TRAD     $500

X For detailed class descriptions, see page 24.
                                                     SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education                  15                                             Spring 2023 Catalog
Patient Care Technician (PCT) Certificate

PATIENT CARE TECHNICIAN (PCT) CERTIFICATE                            EKG TRAINING
Patient Care Technicians (PCTs) work in hospitals,                   Learn basic skills in administering a 12-lead EKG,
rehabilitation and long-term care facilities, assisted-living        including cardiac anatomy and function; appropriate skin
and nursing homes. They provide safe and appropriate                 preparation; proper lead placement; and identification of
basic patient care, as delegated by a licensed nurse, to             P, Q, R, S, and T wave forms.
assist patients in achieving established outcomes. The
following three training make up the PCT training program.           19 Sessions | CRN 2060                    CEU 6.6
                                                                     Monday through Thursday, April 10 - May 10
                                                                     5:30 PM - 9:00 PM - N003 - TRAD            $1250
ADVANCED C.N.A
Advanced Certified Nurse’s Aide training covers the                  PHLEBOTOMY
following areas:                                                     Phlebotomists collect blood on all age groups for tests,
  • Review Certified Nurses Assistant’s Role as part of              transfusions, research, or blood donations. The duties
    the Healthcare Team                                              include properly identifying and explaining the procedure
  • Enhancing Communication Skills                                   to patients, preparing patients accordingly, utilizing
                                                                     infection control practices, withdrawing blood from
  • Person - Centered Care for the Individual                        the puncture site into the correct containers or tubes,
  • Confusion, Dementia & Alzheimer's Disease Stages                 attaching electronically printed labels to the containers,
  • Mental Health / Mental Illness                                   and delivering specimens to a laboratory.
  • Pain                                                             14 Sessions | CRN 2061                  CEU 6.6
  • End of Life / Palliative Care                                    Monday, Tuesday & Wednesday, May 15 - June 14
  • Caring for Your Career and Yourself                              (No class on May 29)
12 Sessions | CRN 2004                    CEU 4.8                    5:30 PM - 9:00 PM - N003 - TRAD          $1250
Monday through Thursday, March 13 - April 4
6:00 PM - 9:00 PM - N003 - TRAD             $1000
Cost includes U-Pass

                                                     SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education              16                                              Spring 2023 Catalog
Pharmacy Technician Certificate

PHARMACY TECHNICIAN CERTIFICATE                                       The course cost does not include the PTCB exam fee.
This comprehensive, 134-hour course prepares students                 It is designed and instructed by the CT Pharmacists
for an entry-level position in a retail pharmacies, hospitals,        Association.
and nursing homes. Class time is divided between 84                   Being a convicted felony no longer excludes a student
didactic hours and 50 hours of at-home, web-based                     from sitting for the national PTCB exam; students are
computer simulation assignments. This is also an excellent            evaluated on a case-by-case basis.
prep course for the Pharmacy Technician Certification
                                                                      Y Cost includes U-Pass and The National Exam.
Board (PTCB) national certification exam.
Topics include:                                                       30 Sessions | CRN 2003                      CEU 8.4
• Medical terminology specific to pharmacy                            Tuesday & Thursday, February 7 - May 18
• Reading and interpreting prescriptions                              6:00 PM - 9:00 PM - N006 - HYBR
                                                                      CT Licensed Pharmacist                        $1740
• Patient and medication safety
                                                                      A payment plan is available.
• Pharmacy law
• Review of the Top 100 drugs (generic and
  brand name)                                                         30 Sessions | Fall 2023                 CEU 8.4
• Indication and significant side effects                             Tuesday & Thursday, September 5 - December 19
                                                                      (No class on November 23)
• Professionalism, conversion factors in dosage
  calculations                                                        6:00 PM - 9:00 PM - N006 HYBR
• IV flow rate and solving compounding problems                       CT Licensed Pharmacist                    $1740
                                                                      A payment plan is available.
Strong math skills up to single-variable algebra are
required.

                                                     SNAP & WIOA Approved
GCC • Workforce Development & Continuing Education               17                                             Spring 2023 Catalog
Medical Interpreter Certificate Training

Open to all languages, this 60-hour program provides
working knowledge of medical interpreting, including
standards of practice, ethics, HIPAA regulations, cultural
competency, and medical terminology/vocabulary.
                                                                   Upon successful completion of the course, students will
The course provides intensive practice via oral, role plays        receive a certificate of completion from the college and
on a variety of medical topics.                                    may elect to apply for national certification. Certification
The student will also be introduced to VRI (Video Remote           fees are not included.
Interpreting) and OPI (Over the Phone Interpreting).               Students must possess a high school diploma or
Offered in collaboration with TransFluenci EDU, this course        equivalent. Because a language assessment is required,
is designed for those preparing for entry-level careers as         students must register at least two weeks in advance.
medical interpreters as well as for working interpreters           20 Sessions | CRN 2009                     CEU 6.0
preparing for the National Board Certificate Exam.                 Tuesday & Thursday, February 14 - April 27
Students must be fully bilingual and must be fluent in             (No class on March 14 & 16)
English and one other language.                                    6:00 PM - 9:00 PM - LRON                    $1200
This program meets the National Board of Medical                   20 Sessions | SUMMER 2023                     CEU 6.0
Interpreter Certification training requirement and
                                                                   Tuesday & Thursday, June 6 - August 17
prepares you to pass the national certification exam.
                                                                   (No class on July 4 & 6)
                                                                   6:00 PM - 9:00 PM - LRON                        $1200

     For more information
     Call (203) 285-2300 or
     Scan Here 

GCC • Workforce Development & Continuing Education            18                                               Spring 2023 Catalog
Commercial Drone Operations
                                     Certificate                                                         NEW
                                                                    The first part of the program Commercial Drones is
                                                                    designed for beginners as a foundation for entry and
                                                                    preparation for successfully passing the FAA drone
                                                                    pilot examination.
                                                                    The second part of the program, Cloud Connected
                                                                    Drone Operations, prepares the beginner student on
                                                                    a path to learn entrepreneurship highlighting industry
                                                                    use cases. Each course will take approximately 4
                                                                    months. The course is offered entirely online and can
                                                                    be started at any time.

MODULE 1: INTRODUCTION TO COMMERCIAL                              MODULE 2: CLOUD CONNECTED
DRONES                                                            DRONE OPERATIONS
Focus: Prepare students for the Federal Aviation                  This course highlights mission planning, operations
Administration (FAA) Part 107 Certified Drone Pilot               management and many use cases across industries. It is
examination. There is a separate FAA registration fee of          offered entirely online and can be started at any time.
$160 for the examination.
                                                                  Topics:
From drone science and engineering to weather theory,
                                                                    • Introduction to Total Planetary Protection
the role of the FAA regulations and safety procedures
is to prepare students to become certified commercial               • Mission planning
drone operators. Students will also learn about cloud               • Managing operations
computing and other technologies that are transforming              • Full life cycle management with TPP
the Unmanned Aerial Vehicle (UAV) industry. This course             • Industry overview
is offered entirely online and can be started at any time.
                                                                    • Unmanned Aircraft Systems (UAS) 102
Topics:                                                             • Business plan and services
•   Drone systems, Aerodynamics & Performance                       • Financial services
•   Weight and balance                                              • Mission assets
•   Aeronautical decision-making                                  The instructional materials required for this course are
•   Airports and the National Airspace                            included and will be available online.
•   Aviation weather and UAV procedures
                                                                  Prerequisite: Introduction to Commercial Drones or the
•   Federal Aviation Regulations                                  FAA Part 107 License. Cost: $1600
•   FAA exam and certification
•   Introduction to cloud technology
•   IoT and AI
•   A hybrid cloud with edge capabilities
•   Market demand for commercial UAV solutions
•   Unmanned Aircraft Systems (UAS) 101                                For more information
                                                                       Call (203) 285-2300 or
The instructional materials required for this course are
                                                                       Scan Here 
included and will be available online.
Prerequisite: None. Beginners are welcome! Cost: $1250

GCC • Workforce Development & Continuing Education           19                                              Spring 2023 Catalog
IT Academy

 Connecticut State College and Universities (CSCU), in partnership with AWS Web Services, Inc. and Google,
 offer workforce training in Information Technology. The IT Academy programming houses industry recognized
 certification training to leverage employment and career development and advancement. Tracks include IT
 Support, Web Development, Information Security, and Network/Cloud Maintenance. Each training builds upon
 the last, within its track, to produce a kaleidoscope of skills and competencies.
 The IT Support track, taken in its entirety, is 233 contact hours of instruction securing stackable credentials useful
 for career growth, employment opportunities, and professional development.

                                                     IT ACADEMY SCHEDULE
Course                                  CRN          Date               Day            Time                Modality         Cost
Google IT support Certificate (NCC)     2036         1/24 - 6/29        Tue. & Thru.   7:00 PM - 9:30 PM   LRON             $999
IT Boot Camp                            2037         1/30 - 2/22        Mon. & Wed.    6:00 PM - 9:00 PM   TRAD             $500
CompTIA A+                              2014         2/27 - 5/17        Mon. & Wed.    6:00 PM - 9:00 PM   S316 - HYBR      $2615
CompTIA Network +                       2038         4/17 - 6/2         Mon. & Wed.    8:00 AM - 9:30 AM   LRON             $1500
Google IT support Certificate           2045         5/22 - 7/17        Mon. & Wed.    6:00 PM - 9:00 PM   LRON             $999
AWS Cloud Foundations                   2039         5/23 - 6/15        Tue. & Thru.   6:00 PM - 9:00 PM   LRON             $845

                                           For more information
                                           Call (203) 285-2300 or
                                           Scan Here 

GCC • Workforce Development & Continuing Education                 20                                                 Spring 2023 Catalog
Skill Up for Manufacturing

     Manufacture Your Future                                          APPLY TODAY @
          IS THIS YOU?                                          workforcealliance.biz/skillup
  • Connecticut resident minimum HS Diploma/GED 18                 Put your strengths to work and gain
      years or older
                                                                  the skills needed to move quickly into
  • Interested in entry-level manufacturing jobs
  • Open to advancement & potential career growth in
                                                                            manufacturing jobs!
      manufacturing
  • Computer experience or mechanically inclined                 Complete the initial application form online to attend
  • Good at math                                                                    *FREE* 5-WEEK CLASS
*FREE* to those who successfully complete an                          at Gateway Community College, New Haven
Assessment & Orientation session REQUIRED after
application.                                                       MANUFACTURING EMPLOYER PARTNERS
SUPPORT SERVICES include travel reimbursement,                  These employers and more will recruit from the class for
daycare assistance and required books, tools & clothing.                          open positions.
CASH STIPEND for successful completion of training
benchmarks.
EARN 250 Pre-Apprenticeship hours.
        FAQs, Course Outline, Resources at
         www.workforcealliance.biz/skillup
                                                                  Equal Opportunity program, auxiliary aids and
                                                                 services available to individuals with disabilities.
                                                                      Please let us know in advance if special
        For more information contact                                      accommodations are required.
              Jean Arnold-Barry                                      Funded by Workforce Alliance through the Apprenticeship
            (203) 867-4030 x 227                                     Connecticut Initiative. Equal Opportunity Program. Auxiliary
                                                                     Aids Available Upon Request to Persons with Disabilities.
        jarnold-barry@workforcealliance.biz
                                                                     Contact Disability Resource Coordinator Barbara Green at
                                                                     (203) 867-4030 x 239 or bgreen@workforcealliance.biz.

GCC • Workforce Development & Continuing Education         21                                                          Spring 2023 Catalog
General Industry Tradesman Certificate
Students secure general industry health, safety, and
critical thinking certifications necessary to work as a
tradesman. Once completed, the student chooses a
specific track to leverage the next level of safety and
foundational skills in their trade of choice.
Be sure to check out the fast-track in Manufacturing,
which allows you to jump directly to the trade of
Manufacturing Technology.

                     GENERAL INDUSTRY
                            (MANDATORY)

LEAN Six Sigma White Belt (14 Hours)
OSHA 10 Certification (General Industry, Manufacturing
                                                               BEGINNER CNC BASIC OPERATOR TRAINING
or Construction)
                                                               The training will to run 2 weeks and prepare the
                                                               student to take the Haas Operator Certification exam.
                TRACK/SPECIALTY
                                                               Students learn the basics of CNC setup, offsets, tooling,
Track 1: Warehouse, Inventory and Logistics                    programming, canned cycles, G & M codes, and
       Powered Industrial Forklift OSHA                        mechanical inspection, blueprint reading, safety, and an
       Certification (Warehousing)                             introduction of Master Cam.
       Introduction to Commercial Drones                       This course will prepare you to take the Haas CNC Basic
                                                               Mill and Basic Lathe Certification.
Track 2: Construction
                                                               Full scholarships are available. Eligibility is required.
       OSHA 30 Certification
                                                               Pre-Requisites: Skill Up For Manufacturing certificate of
       CPR/First Aid                                           completion and/or work experience in a machine shop is
       Introduction to Commercial Drones                       needed.
                                                               Completion of the HAAS Basic Mill and Basic Lathe on-line
Fast-Track 3: Manufacturing
                                                               coursework is needed to qualify for scholarship funding.
       Skill Up for Manufacturing                              Login to: https://learn.haascnc.com for coursework.
       Beginner CNC Machinist                                  8 Sessions | CRN 2049                   CEU 2.4
                                                               Monday through Thursday, April 17 - 27
                                                               3:00 PM - 6:00 PM
                                                               Louis Roettger
        For more information                                   Fee: Scholarship
        Call (203) 285-2300 or                                 BECOME CERTIFIED! Upon successful completion of on-
        Scan Here                                             line and in-classroom coursework, Haas CNC testing is
                                                               now available through Gateway.
                                                               Exam: Basic CNC Operator Examination (For Official HAAS
                                                               CNC Certification)
X For detailed class descriptions, see page 24.                Cost: $120
                                                               Must Schedule with Program Coordinator, Pam Walsh
                                                               (203) 285-2142
                       WIOA Approved
GCC • Workforce Development & Continuing Education        22                                                  Spring 2023 Catalog
Class Delivery Methods
Course Modalities: Gateway Community College is working hard to ensure you have a successful Spring semester.
A great number of courses have been converted to a virtual format.

                                     TRAD = ON GROUND COURSE (WEB ENHANCED)
                                     Definition: Traditional courses are offered by GWCC on campus in a face-to-
                                     face format.
                                     Technology: Blackboard is used to present course material and support on-
                                     ground learning.

                                     ONLN = FULLY ONLINE COURSE
                                     Definition: Course instruction is fully online via Blackboard. Coursework
                                     is delivered asynchronously through Blackboard. Tools used may include
                                     discussion boards, assignments, testing, web links, videos, group work, and
                                     journals. Students must meet due dates set by the course syllabus.
                                     Technology: Students need a reliable computer with internet connection.

                                     OLCR = ONLINE WITH CLASSROOM COMPONENT
                                     Definition: Course instruction via Blackboard. May require an on-ground
                                     orientation and/or proctored assessments. Coursework is delivered
                                     asynchronously through Blackboard. These courses use various online tools
                                     that include (but are not limited to) discussion boards, assignments, testing,
                                     web links, videos, group work, journals, etc. Students must meet all due dates
                                     and deadlines set by the course syllabus. Students are required to attend an
                                     on-ground or virtual orientation and proctored exams.
                                     Technology: Students need a reliable computer with internet connection.
                                     LRON = LIVE/REMOTE ONLINE COURSE
                                     Definition: Course instruction is through Blackboard but may require on-
                                     ground orientation and/or proctored assessments. Coursework is delivered
                                     asynchronously through Blackboard. Various additional tools will be introduced.
                                     Students must meet due dates set by the course syllabus. Students are required
                                     to attend an on-ground or virtual orientation and proctored exams.
                                     Technology: Students need a reliable computer with internet connection.

                                     HYBR = HYBRID SCHEDULING
                                     Definition: Live virtual classes are held at specified times using Teams or
                                     WebEx. Coursework is delivered synchronously through Blackboard. Various
                                     additional tools will be introduced. Students must meet due dates set by the
                                     course syllabus. No on campus attendance is permitted.
                                     Technology: Students need a reliable computer with internet connection.

GCC • Workforce Development & Continuing Education             23                                             Spring 2023 Catalog
Amazon Web Services (AWS) Cloud Foundations
                                                Associate Professional in Human Resources (aPHR) Training

                             CRNs & Class Descriptions
AMAZON WEB SERVICES (AWS) CLOUD                                                All course content is developed and maintained by AWS
FOUNDATIONS                                                                    to ensure the learning reflects current services and best
AWS Cloud Foundations is intended for students who                             practices, and best practices.
seek an overall understanding of cloud computing                               8 Sessions | CRN 2039                        CEU 2.4
concepts, independent of specific technical roles.                             Tuesday & Thursday, Mayo 23 - June 15
It provides a detailed overview of cloud concepts,                             6:00 PM - 9:00 PM - LRON
AWS core services, security, architecture, pricing, and                        Tamika Warner                                    $845
support.

ASSOCIATE PROFESSIONAL IN HUMAN RESOURCES                                       • Human resource development and retention
(aPHR) TRAINING                                                                 • Employee Relations
Want an exciting and rewarding career in Human                                  • Health safety and security
Resources? Register for aPHR 10-week course that                               18 Sessions | CRN 2077                 CEU 5.4
will prepare students for the exam to become an
                                                                               Monday & Wednesday, January 4 - Mach 1
aPHR Professional. This training can lead to a career
                                                                               (No class on January 16 & February 20)
in Management or Human Resources. No prior
                                                                               6:00 PM - 9:00 PM - N103 - LRON
experience required.
                                                                               Lisa J. Mack                            $1760
The following areas are discussed in depth:
 • HR Operations                                                               18 Sessions | CRN 2031                       CEU 5.4
 • Recruitment and selection                                                   Tuesday & Thursday, May 2 - June 20
 • Compensation and benefits                                                   6:00 PM - 9:00 PM - N103 - TRAD
                                                                               Lisa J. Mack                                   $1760

BOOKKEEPING PRACTICES                                                          This course is often taken by business owners and
Accounting is the language of business, and bookkeeping                        managers and is a prerequisite for students planning to
plays an essential role in the operation of every successful                   take the Bookkeeping Certification courses.
business. In this course, students learn the accounting                        6 Sessions | CRN 2019                        CEU 1.8
concepts and practices that underlie all accounting                            Tuesday & Thursday, March 14 - 30
systems, whether manual or software based.                                     6:00 PM- 9:00 PM - N211 - TRAD
Students receive an introduction to the entire accounting                      Brenda Burton Seldon                             $775
cycle, from transaction analysis to preparation of journals,
ledgers, trial balances and financial statements, including
the Balance Sheet, Income Statement and Statement of
Owner’s Equity.
BUSINESS SYSTEM APPLICATIONS                                                   5 Sessions | CRN 1997                        CEU 2.0
Business Systems Applications will offer students the                          Tuesday & Thursday, May 23 - June 8
opportunity to use all application of the Microsoft                            6:00 PM - 10:00 PM - N201 - TRAD                 $415
Office Suite. A project will be created and the following                      Nataysha S. Poindexter
applications will be utilized: Microsoft Word, Excel,
Access, Power Point and Outlook.

GCC • Workforce Development & Continuing Education                        24                                              Spring 2023 Catalog
Gateway Community College         | Spring 2023

CODING: ICD-9 & ICD-10, CPT-4 & HCPCS                             Proper coding on medical billing statements and
The Coding class demonstrates the use of standard                 insurance forms is one of the keys to financial success in
medical and insurance coding conventions for                      a medical practice.
International Classification of Diseases (ICD) and Current        10 Sessions | CRN 2000                        CEU 4.0
Procedural Terminology (CPT) used by professional                 Monday & Wednesday, March 6 - April 5
services in the healthcare industry. Emphasis is placed           6:00 PM - 10:00 PM - N003 - TRAD
on fundamentals of accurately identifying diseases,               Jean Carusone                                    $770
disorders and suspected conditions using the required
ICD-9 & ICD-10 format.
COMMERCIAL INSURANCE & MANAGED CARE                               Students will understand the various types of health
REIMBURSEMENT SYSTEMS                                             plans including HMOs, PPO, and POS.
The Commercial Insurance & Managed Care
                                                                  5 Sessions | CRN 2002                         CEU 2.0
Reimbursement course is designed to teach students
                                                                  Monday & Wednesday, April 26 - May 10
how to complete forms for commercial insurance
                                                                  6:00 PM - 10:00 PM - N003 - TRAD
companies, understand the claims process, entitlements
and eligibility requirements. The program covers                  Jean Carusone                                    $385
current reforms to the healthcare industry.

COMPTIA A+ CERTIFICATION, 220 SERIES                              Prerequisite: Knowledge of hardware and operating
EXAM PREP.                                                        systems     recommended.     Textbooks,    simulation
A+ 220-1002 covers the installation and configuration             subscription, and exam vouchers for A+ 220-1001 and
of operating systems including Windows, iOS, Android,             220-1002 are included in course fee. Tuition includes
Apple OS X and Linux. It also addresses security, cloud           UPASS. Students must pass both the 220-1001 and 220-
computing fundamentals, operational procedures and                1002 exams to be certified.
the basics of networking and security/forensics.                  24 Sessions | CRN 2014                 CEU 7.2
Emphasis will be placed on properly and safely                    Monday & Wednesday, February 27 - May 17
diagnosing, resolving common hardware and software                6:00 PM - 9:00 PM - S316 - HYBR
issues with correct documentation. The course also                Tamika Warner                            $2615
covers the basics of virtualization, desk
CONFLICT RESOLUTION                                               • Managing Perceptions
The Conflict Resolution will provide specific skills for          • Verbal and non-verbal communication
managing and preventing workplace disputes. Students
will develope the following core skills:                          5 Sessions | CRN 2050                   CEU 1.5
                                                                  Monday & Wednesday, January 30 - February 13
• Problem Solving
                                                                  6:00 PM - 9:00 PM - N006 - TRAD
• Reacting to difficult conversations                             Kathy Townsend                             $315
ESSENTIALS FOR YOUR CAREER                                        Topics include: Resume Part I, How to Repair your
(SNAP E+T STUDENTS)                                               Credit, Resume Part II, Saving for an Emergency, Cover
Workshops are designed to help students organize                  Letters Part I, How to Build a Spending Plan (Budgeting
their career exploration process and help build                   101), Cover Letters Part II, Interviewing 101.
financial independence.       Students will have the              8 Sessions | CRN 2030                         CEU 2.4
opportunity to reflect on their accomplishments and               Friday, February 3 - March 31
skill sets to develop a resume, cover letter, and tackle          10:00 AM - 12:00 PM - N103 - TRAD
any job interview.                                                Kandace Murray                                   $315

GCC • Workforce Development & Continuing Education           25                                              Spring 2023 Catalog
Google IT Support Certificate

                                        Gateway Community College              | Spring 2023

FIRST TIME SUPERVISOR - MANAGEMENT                                       • How to know when to coach or when to discipline
TRAINING                                                               How to know when to coach or when to discipline The
Making the transition from top performing employee                     two-day training provides solid management skills and
to top performing supervisor is often difficult.                       supervisory examples needed to be successful in a new
Management styles define success of the supervisor,                    management role.
success of the team and success of the department.                     2 Sessions | CRN - 2032 | PART I            CEU 1.4
Focus:                                                                 Thursday & Friday, March 30 & 31
   • How to build morale and a stronger team                           9:00 AM - 4:00 PM - N004 - TRAD
                                                                       Tameika Miller                                  $325
   • How to manage perceptions and conflicts
   • How to gain strategies for time-management and                    2 Sessions | CRN - 2033 | PART II           CEU 1.4
     improve problem-solving skills                                    Thursday & Friday, April 6 & 7
   • Smoothly make the transition from co-worker/                      9:00 AM - 4:00 PM - N103 - TRAD
     friend to supervisor                                              Tameika Miller                                  $325
GENERAL INDUSTRY (Mandatory)                                           OSHA 10 CERTIFICATION (GENERAL INDUSTRY,
LEAN SIX SIGMA WHITE BELT (14 HOURS)                                   MANUFACTURING OR CONSTRUCTION)
This course is designed to provide the basic level of
understanding of the Six Sigma Methodology. You will                   OSHA 10 hour training is necessary for a safe and
gain an understanding of basic definitions, history, and               healthy work environment. This is a foundational
structure of the discipline. This certification is the entry           course that covers general industry hazards. Workers
level belt program that provides the foundation for the                taking this course are employed in industries such as
Six Sigma doctrine and principles.                                     healthcare, electrical, factory, warehouse, manufactur-
                                                                       ing, automotive and more.

GOOGLE IT SUPPORT CERTIFICATE                                          Students will not only work with Linux, cloud
Google Career Certificates provide job seekers with                    computing and command-line interfaces, but they
access to more than 1.3 million in-demand jobs                         will learn how to assemble computers, write effective
through rapid reskilling without the need for a college                support documentation, route paths and subnets,
degree or prior experience. The IT Support Certificate                 manage device software, and more.
covers concepts related to IT support jobs, including                  CRN 2036 - LRON                            CEU 15.0
troubleshooting, customer service, networking, system                  Tuesday, January 24 - June 27
administration, operating systems, and security.                       Thursday's added, May 18 - June 29
The 150 hour training utilizes a combination of 100 hours
                                                                       CRN 2045 - LRON
of self-directed online work and 50 hours of facilitated
                                                                       Monday & Wednesday, May 22 - July 17
training with an instructor through live remote.
                                                                       6:00 PM - 9:00 PM
                                                                       Tamika Warner                                   $999
IT BOOT CAMP                                                           Learn how to configure drivers and troubleshoot your
This course will acquaint students with the computer                   Windows operating system, as well as how to reformat
terminology and devices that help manage information                   a hard drive, partition it, and load Windows.
today. Students will gain insight into computer hardware               7 Sessions |CRN 2037                    CEU 2.4
and the Microsoft Windows operating system. The                        Monday & Wednesday, January 30 - February 22
curriculum will also cover the installation of RAM,                    (No class on February 20)
expansion cards, and peripheral devices.                               6:00 PM - 9:00 PM - S316 - TRAD
                                                                       Tamika Warner                              $500

GCC • Workforce Development & Continuing Education                26                                             Spring 2023 Catalog
Gateway Community College        | Spring 2023

QUICKBOOKS (ACCOUNTING SOFTWARE)                                  10 Sessions | CRN 2015                    CEU 3.0
Students learn to add and edit information, modify                Monday & Wednesday, May 22 - June 26
and customize forms, create invoices, and enter and               (No class on May 29)
pay bills using accounting software to complete the               6:00 PM - 9:00 PM - N103 - TRAD
accounting cycle. Other software will be reviewed                 Brenda L. Burton Seldon                       $429
but QuickBooks will be emphasized as this software
can help anyone in bookkeeping or accounting better
manage expenses and income.

MASTERING CORRECTING AND ADJUSTING                                7 Sessions | CRN 2020                     CEU 2.1
ENTRIES                                                           Tuesday & Thursday, April 4 - 25
This course is part of the AIPB/Bookkeeping Certification.        6:00 - 9:00 PM - N211 - TRAD
It covers everything the students need to know for error          Brenda Burton Seldon                          $535
corrections, bank reconciliation, accruals and deferrals.
Textbooks are included in the tuition.
MASTERING DEPRECIATION AND PAYROLL                                7 Sessions | CRN 2021                     CEU 2.1
This course is part of the AIPB National Bookkeeping              Tuesday & Thursday, April 27 - May 23
Certification. It covers paying wages, withholding,               6:00 - 9:00 PM - N211 - TRAD
depositing, and reporting taxes, correct use of                   Brenda Burton Seldon                          $535
government forms, and depreciation of financial
statements, straight line, GAAP, production method,
etc. Textbooks are included in the tuition.
MASTERING INVENTORY, INTERNAL CONTROLS                            7 Sessions | CRN 2022                     CEU 2.1
AND FRAUD PREVENTION - EXAMS INCLUDED                             Tuesday & Thursday, May 25 - June 15
This course is part of the AIPB Bookkeeping Certification.        6:00 - 9:00 PM - N211 - TRAD
The topics covered are accounting for inventory,                  Brenda Burton Seldon                          $545
inventory record keeping using the perpetual method,
using the periodic method, and inventory cost.
Textbooks and Exams (2) included in tuition

MEDICAL ADMINISTRATIVE SPECIALIST                                 appointments, compiling and recording medical charts,
This course is designed to prepare students for medical           reports, and correspondence.
administrative duties utilizing specific knowledge of             15 Sessions | CRN 2048                    CEU 2.8
medical terminology and hospital, clinic, or laboratory           Tuesday & Thursday, May 8 - June 5
procedures.                                                       6:00 PM - 9:30 PM - N006 - TRAD
Students will learn the skills necessary to perform the           Elizabeth Acevedo                             $500
major functions of a medical office including scheduling

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GCC • Workforce Development & Continuing Education           27                                           Spring 2023 Catalog
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