STRATEGIC PLAN JULY 2021 - Mid-Willamette Valley Homeless Alliance

 
STRATEGIC PLAN JULY 2021 - Mid-Willamette Valley Homeless Alliance
STRATEGIC PLAN
                                 JULY 2021
                           www.MWVHomelessAlliance.org

                                     A Regional Plan

 The Mid-Willamette Valley Homeless Alliance is the Continuum of Care for the Marion-
 Polk region of Oregon. This Strategic Plan is both a result of and a catalyst for region-
wide planning and coordination of programs and services for people who are at risk of or
                             are experiencing homelessness.

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STRATEGIC PLAN JULY 2021 - Mid-Willamette Valley Homeless Alliance
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STRATEGIC PLAN JULY 2021 - Mid-Willamette Valley Homeless Alliance
Mid-Willamette Valley Homeless Alliance
                        5-Year Strategic Plan ~ A Living Document

                                         MWVHA Mission:

 To develop an evidence-based system of services, including stable housing, designed to
meet the unique and complex needs of adults, youth, children, and families in Marion and
           Polk counties who are at risk of or are experiencing homelessness.

                                         Table of Contents

      Goals.    .   .    .   .   .   .   .   .      .   .   .       .       .       .       .       .       .     .       .   5
      Key Data.     .    .   .   .   .   .   .      .   .   .       .       .       .       .       .       .     .       .   6
      Strategies .       .   .   .   .   .   .     .    .   .   .       .       .       .       .       .        .    .       9
      Logic Model and Metrics .          .   .     .    .   .   .       .       .       .       .       .        .    .       10
      MWVHA Goals and HUD System Performance Measures.                                          .       .        .    .       12
      Goals & Objectives.        .   .   .   .     .    .   .   .       .       .       .       .       .         .       .   13
          1.   Homeless Services System                                                                     13
          2.   Affordable Housing                                                                           29
          3.   Shelters                                                                                     32
          4.   Transitional Housing                                                                         35
          5.   Permanent Housing                                                                            37
          6.   Health & Safety                                                                              40
          7.   Prevention Services & Systems Alignment                                                      45
          8.   Specific Populations                                                                         49
          9.   Community Engagement                                                                         55

      What’s Next . . . . . . . . . . . . . . . . .                                                                           61
      Alliance 2021-22 Meetings Calendar . . . . . . . . . .                                                                  62

      Appendices. . . . . . . . . .                             .       .       .       .       .       .     .       .       64
         A. MWVHA Organizational Structure                                                                  65
         B. MWVHA Board of Directors                                                                        66
         C. Marion-Polk CHIP, Housing Excerpt                                                               67
         D. Acronyms                                                                                        69
         E. Definitions                                                                                     74

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Goals

1. HOMELESS SERVICES SYSTEM. Develop a robust, responsive, coordinated and client-
   focused system of services to engage and support individuals and families experiencing
   homelessness to achieve housing stability.

2. AFFORDABLE HOUSING. Increase access and expand affordable housing units to help fill
   the gap in housing supply across Marion and Polk counties.

3. SHELTERS. Address gaps in shelter beds, including the need for low-barrier shelters.

4. TRANSITIONAL HOUSING. Address gaps in transitional housing, including capacity for
   transitional case management.

5. PERMANENT HOUSING. Utilize the resources of Rapid Re-housing and expand
   Permanent Supportive Housing to address the needs of the high percentage of
   chronically homeless individuals concentrated in the Salem/Keizer area.

6. HEALTH & SAFETY. Address physical and mental health and safety issues relating to
   homelessness.

7. PREVENTION SERVICES & SYSTEMS ALIGNMENT. Align systems and expand strategies
   that mitigate risks of becoming homeless or returning to homelessness.

8. SPECIFIC POPULATIONS. Address the unique needs and characteristics of specific
   populations (chronically homeless, youth, families, seniors, LBGTQ populations,
   farmworkers, Veterans, survivors of domestic violence, survivors of human trafficking,
   and persons with disabilities, including those who are medically fragile).

9. COMMUNITY ENGAGEMENT. Increase leadership, communication, collaboration and
   community engagement in preventing and reducing homelessness.

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Key Data

Priority Populations
  • Approximately half of all people experiencing homelessness in Marion and Polk counties
    are chronically homeless (long-term and/or multiple episodes of homelessness).
  • 70% of adults in the Coordinated Entry System had experienced homelessness as a youth.

Homeless Students
The U.S. Department of Education definition of homeless includes not only the HUD definition
of homeless, but also individuals and families who are temporarily doubled-up, living in motels,
and couch-surfing.

                                Homeless Students (2019-20)
                   North Marion Area            437
                   East Marion / Canyon         190
                   Polk County (non-Salem)      167
                   Salem-Keizer                 1,118
                                         TOTAL 1,912 K-12 students

Health Data Reported by People Experiencing Homelessness

  • 26% chronic substance abuse       Overall, 15% of the region’s population reports living with a
  • 24% serious mental illness        physical, mental, or emotional disability.

Poverty
Poverty contributes to housing security issues and makes it more difficult to access and afford
physical and behavioral health care.
  • From 2015-2019, about 14.2% of people in Marion County and 12.6% in Polk County were
    living below the federal poverty line. 1 in 4 children in Marion County live in poverty.
  • All races and ethnicities had greater poverty rates than White, non-Hispanics.

Rent Burden
About half of all renters in the region pay 30% or more of their gross household income on rent.
Rent burden is greater among persons over 50 years of age, and greatest among persons over
65 years of age.

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2021 Housing Inventory Count
Each year, a regional Housing Inventory Count (HIC) is submitted to HUD. This snapshot
represents beds in existence on the night of the annual Point-In-Time Count (January 26, 2021).

The 2021 HIC shows 1,186 year-around beds, and 85 seasonal beds for a total of 1,271 beds to
address homelessness in Marion and Polk counties. The addition of 91 temporary beds, added
with COVID funding, helped offset the beds lost due to social distancing requirements and
brought the total up to 1,362.

                                                                                   COVID
                                                                       # of                  Total by
 Availability                Bed Type                                            Temporary
                                                                       Beds                   Type
                                                                                    Beds
                Emergency Shelter                                     203            74        277
                Transitional Housing                                  382            0         382
                Permanent Housing                                     601            17        618
    Year-
                • Rapid Rehousing                369 (marked-based)
   around
                • Permanent Supportive Housing 243 (198 market-based; 45 facility-based)
                • Other Permanent Housing         6 (facility-based)
                                         Year-around Subtotals       1,186           91       1,277
  Seasonal      Warming Shelters                                      85              0        85
                                                         TOTALS      1,271           91       1,362

Facility-based Beds
The number of market-based beds fluctuates with available resources for hotel/motel stays and
rental assistance (rapid re-housing and most permanent housing). Year-around facility-based
beds are comprised of permanent shelters, transitional housing, and some permanent housing.
In 2021 there were 579 facility-based beds to meet the region’s year-around needs.

                                   Year-around Facility-based Beds
                         Emergency Shelter                        198
                         Transitional Housing                     330
                         Permanent Housing                         51
                                                   TOTAL          579

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HUD System Performance Measures
HUD measures overall CoC homeless services system performance by the following metrics:
  1. Reduction in the average and median length of time persons remain homeless
  2. Reduction in the percent of persons who return to homelessness
  3. Reduction in the number of persons who are homeless
  4. Increase in the percent of adults who gain or increase employment or non-employment
      cash income over time
  5. Reduction in the number of persons who become homeless for the first time
  6. Reduction in the percent of persons defined as homeless who return to homelessness
  7. Increase in the percent of persons who exit to or retain permanent housing
  8. Increase in the percent of persons who exit the streets to an emergency shelter,
      sheltered housing, transitional housing or permanent housing destination

Longitudinal Systems Analysis
The Mid-Willamette Valley Homeless Alliance established baseline information with submission
of the 2020 Longitudinal Systems Analysis to HUD. This baseline information will be used to
assess System Performance Measures (reductions/increases noted above). Examples include:

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Strategies

➢ ENGAGE STAKEHOLDERS. Engage a full array of stakeholders to build an effective,
  competitive Continuum of Care.

➢ PRIORITIZE CHRONICALLY HOMELESS AND YOUTH. Advocate and prioritize services for
  chronically homeless and youth, while supporting a range of unique populations.

➢ ADDRESS EQUITY. Address racial/ethnic equity throughout the homeless services system.

➢ EXPAND COMMUNITY AWARENESS. Expand community awareness of homelessness issues
  and ways agencies, groups and individuals can get involved.

➢ MAKE INFORMED DECISIONS. Use proven approaches, the voices of lived experience, and
  analysis of local data to make informed decisions.

➢ EXPAND CAPACITY. Build on existing services and expand the capacity of shelters,
  transitional housing, permanent housing, and efforts to prevent first-time and reoccurring
  homelessness.

➢ LEVERAGE RESOURCES. Leverage diverse local, state and federal resources in support of a
  coordinated homeless services system.

       To end homelessness, every community needs to be able to implement a SYSTEMIC
     RESPONSE that ensures homelessness is prevented whenever possible, or, if it can’t be
     prevented, it is rare, brief, and onetime experience…The development of such capacity
      cannot be achieved by any one level of government, or by any one sector alone, and
   requires the INVESTMENT OF TIME, EFFORT, AND FINANCIAL RESOURCES by federal, state,
         and local public and private partners, working together in close collaboration.

                             – United States Interagency Council on Homelessness (USICH)

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Data                      Strategies                                Goals                              Metrics (see next page)            Desired Outcomes1
    Population:                  Engage a full array of       1. HOMELESS SERVICES SYSTEM. Develop a            • Number of affordable housing        1. Reduction in the
                                 stakeholders to build an        robust, responsive, coordinated and client-      units developed*                       average and median
    • Approximately half of
      all persons experiencing
                                 effective, competitive          focused system of services to engage and       • Relevant city and county codes         length of time persons
                                 Continuum of Care.              support individuals and families                 revised                                remain homeless
      homelessness are
      chronically homeless       Advocate and prioritize         experiencing homelessness to achieve           • Number of permanent supportive      2. Reduction in the
                                                                 housing stability.                               housing units created*                 percent of persons
    • 70% of adults in the CE    services for chronically
      system had experienced     homeless and youth, while    2. AFFORDABLE HOUSING. Increase access            • Number of shelter beds created*        who return to
                                 supporting a range of           and expand affordable housing units to help    • Number of transitional housing         homelessness
      homelessness as a
                                 unique populations.             fill the gap in housing supply across Marion     beds created *                      3. Reduction in the
      youth
                                                                 and Polk counties.                             • Number of case management              number of persons
    2019-20 Homeless             Address racial/ethnic                                                                                                   who are homeless
                                 equity throughout the        3. SHELTERS. Address gaps in shelter beds,          positions created*
    Students:                                                                                                                                         4. Increase in the percent
                                 homeless services system.       including the need for low-barrier shelters.   • Number of organizations
    • N. Marion Area, 437                                                                                         participating in the Coordinated       of adults who gain or
    • East/Canyon, 190           Expand community             4. TRANSITIONAL HOUSING. Address gaps in                                                   increase employment
                                                                 transitional housing, including capacity for     Entry System*
    • Polk County, 167           awareness of homeless
                                                                                                                • Number of organizations                or non-employment
                                                                 transitional case management.
    • Salem-Keizer, 1,118        issues and ways agencies,
                                                                                                                  participating in the Homeless          cash income over time
    Total = 1,912                groups and individuals can   5. PERMANENT HOUSING. Utilize the                                                       5. Reduction in the
                                                                                                                  Management Information
                                 get involved.                   resources of Rapid Re-housing and expand                                                number of persons
                                                                                                                  System*
    Health Data Reported by                                      Permanent Supportive Housing to address                                                 who become homeless
                                 Use proven approaches,
                                                                 the needs of the high percentage of            • Number of sobering/detox beds
    People Experiencing          the voices of lived                                                                                                     for the first time
                                                                 chronically homeless individuals                 created*
    Homelessness:                experience, and analysis                                                                                             6. Reduction in the
                                                                                                                • Creation of navigation center
    • 26% chronic substance      of local data to make           concentrated in Salem/Keizer.                                                           percent of persons
                                                                                                                • Creation of sobering center
      abuse                      decisions.                   6. HEALTH & SAFETY. Address physical and                                                   defined as homeless
                                                                                                                • Number of domestic violence and
    • 24% serious mental                                         mental health and safety issues relating to                                             who return to
                                 Build on existing services                                                       human trafficking survivors
      illness                                                    homelessness.                                                                           homelessness
                                 and expand the capacity                                                          sheltered
                                                              7. PREVENTION SERVICES & SYSTEMS                                                        7. Increase in the percent
    2021 HIC Bed Types:          of shelters, transitional                                                      • Number of agencies and
                                                                 ALIGNMENT. Align systems and expand                                                     of persons who exit to
    • Emergency, 277             housing, permanent                                                               organizations engaged in
                                                                                                                                                         or retain permanent
    • Transitional, 382          housing, and efforts to         strategies that mitigate risks of becoming       Strategic Plan activities
                                                                                                                                                         housing
    • Permanent, 618             prevent first-time and          homeless or returning to homelessness.         • Number of community                 8. Increase in the percent
                                 reoccurring homelessness.                                                        volunteers engaged in Strategic
    • Seasonal, 85                                            8. SPECIFIC POPULATIONS. Address the                                                       of persons who exit SO
    Total = 1,362                Leverage diverse local,                                                          Plan activities (e.g., warming         to an ES, SH, TH, or
                                                                 unique needs of specific populations.
                                 state and federal                                                                shelters, PIT Count)                   permanent housing
                                                              9. COMMUNITY ENGAGEMENT. Increase
    Year-around Facility-        resources in support of a                                                                                               destination
                                                                 leadership, communication, collaboration       * Set targets and assess net change
    based Beds:                  coordinated homeless
                                                                 and community engagement in preventing
    579                          services system.
                                                                 and reducing homelessness.

1
    https://files.hudexchange.info/resources/documents/System-Performance-Measures-Introductory-Guide.pdf
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Metrics

                                       Metric                                        2020-21 Data                              Notes
1. Number of affordable housing units developed                                                      78 low-income apartment communities in the region - 12
                                                                                                     in Polk Co., 66 in Marion Co. (42 of them in Salem)
2. Relevant city and county codes revised to support effective responses to                          No data collected, due to limited staff time
   homelessness
3. Number of permanent supportive housing units created                                   36         Salem Housing Authority’s Redwood Crossings
4. Number of emergency shelter beds created (documented in HIC)                           79         Does not include Church at the Park Fairgrounds or Pallet;
                                                                                                     UGM Men’s Mission will add 150 beds in 2021-22
5. Number of people served with temporary emergency shelter (e.g.; warming,                          Data not available at time of publication, but will include
   cooling, smoke)                                                                                   Church at the Park’s winter duration shelters
                                                                                                     (Fairgrounds, State Street, and Portland Road) and Pallet
                                                                                                     shelters, ARCHES wildfire smoke relief centers, winter
                                                                                                     warming, and June 2021 cooling centers
6. Number of transitional housing beds created                                            36         Mid-Willamette Valley Community Action Agency’s
                                                                                                     Tanner Project
7. Number of organizations participating in the Coordinated Entry System –                3          ARCHES (all populations), Center for Hope & Safety (DV),
   doing assessments                                                                                 and Northwest Human Services (youth);
                                                                                                     Increases planned in 2021-22
8. Number of eligible programs participating in the Coordinated Entry System –          12 of 30     40% of eligible housing programs fill the majority of
   filling the majority of vacancies from the CE List                                   eligible     vacancies from the CE List;
                                                                                       programs      Increases planned in 2021-22
9. Number of eligible housing organizations participating in the Homeless               15 of 19     79% of eligible housing organizations are using HMIS;
   Management Information System                                                        eligible     Increases planned in 2021-22
                                                                                     organizations
10. Number of eligible housing programs using the Homeless Management                   37 of 50     74% of eligible programs are using HMIS;
    Information System                                                                  eligible     13 programs (367 beds) are not using HMIS;
                                                                                       programs      Increases planned in 2021-22
11.   Number of sobering/detox beds created                                                 0
12.   Creation of a Navigation Center                                                                Navigation Center slated to open in Fall 2021
13.   Creation of a Sobering Center
14.   Number of domestic violence and human trafficking survivors sheltered                          Data not available at time of publication
15.   Number of agencies and organizations engaged in Strategic Plan activities           83
16.   Number of community volunteers engaged in Strategic Plan activities                            Data not available at time of publication
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Correlation between MWVHA Goals and HUD System Performance Measures

                                                                                                                                                                                                                  6. Homelessness Prevention,
                                                                                                                                                                                      Become Homeless for the
                                                                                                                                                      4. Employment and Income

                                                                                                                                                         Persons in CoC Program-
                                                                                                     Return to Homelessness

                                                                                                                                                                                   5. Number of Persons who
                                                                      1. Length of Time Persons

                                                                                                                                                                                                                                                7. Successful Placement
                                                                                                                                                                                                                                                   from Street Outreach
                                                                                                                                                         Growth for Homeless
                                                                                                                              3. Number of Homeless
                                                                                                  2. The Extent to which

                                                                                                     Permanent Housing

                                                                                                                                                                                                                     including return to
                                                                         Remain Homeless

                                                                                                     Persons who Exit
                                                                                                     Homelessness to

                                                                                                                                                         funded Projects

                                                                                                                                                                                                                     homelessness
                                                                                                                                                                                      First Time
                        HUD System Performance Measures→

                                                                                                                                 Persons
                         MWVHA Goals
1. Homeless Services System. Develop a robust, responsive,
     coordinated and client-focused system of services to engage
                                                                            ✓                               ✓                      ✓                           ✓                           ✓                               ✓                         ✓
     and support individuals and families experiencing
     homelessness to achieve housing stability.
2.   Affordable Housing. Increase access and expand affordable
                                                                                                            ✓
     housing units to help fill the 15,000-household gap.
3.   Shelters. Address gaps in shelter beds, including the need for
                                                                            ✓                                                      ✓                           ✓                                                           ✓                         ✓
     low-barrier shelters.
4.   Transitional Housing. Address gaps in transitional housing,
                                                                            ✓                               ✓                      ✓                           ✓                                                           ✓                         ✓
     including capacity for transitional case management.
5.   Permanent Housing. Utilize the resources of Rapid Re-
     housing and expand Permanent Supportive Housing to address
                                                                            ✓                               ✓                      ✓                           ✓                                                           ✓                         ✓
     the needs of the high percentage of chronically homeless
     individuals concentrated in Salem-Keizer.
6.   Health & Safety. Address physical and mental health and
                                                                            ✓                               ✓                                                                              ✓                               ✓
     safety issues relating to homelessness.
7.   Prevention Services & Systems Alignment. Align systems
     and expand strategies that mitigate risks of becoming homeless                                                                ✓                                                       ✓                               ✓
     or returning to homelessness.
8.   Specific Populations. Address the unique needs of specific
                                                                            ✓                               ✓                      ✓                                                       ✓                               ✓                         ✓
     populations.
9.   Community Engagement. Increase leadership,
     communication, collaboration and community engagement in               ✓                                                      ✓                                                       ✓                               ✓
     preventing and reducing homelessness.

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Goals and Objectives

                                                      Goal 1: HOMELESS SERVICES SYSTEM.

Develop a robust, responsive, coordinated and client-focused system of services to engage and support individuals and families experiencing
                                                   homelessness to achieve housing stability.

                                                     Related HUD System Performance Measures:
     ✓     1.   Length of Time Persons Remain Homeless
     ✓     2.   The Extent to which Persons who Exit Homelessness to Permanent Housing Return to Homelessness
     ✓     3.   Number of Homeless Persons
     ✓     4.   Employment and Income Growth for Homeless Persons in CoC Program-funded Projects
     ✓     5.   Number of Persons who Become Homeless for the First Time
     ✓     6.   Homelessness Prevention, including Return to Homelessness
     ✓     7.   Successful Placement from Street Outreach

    OBJECTIVE                            TASK                               2020-21 STATUS             2021-22 NEXT STEPS          TIMELINE
1.1. Fulfill the      1.1.1. Execute a Coordinated Entry System        Created an MOU with          Continue current
     functions of a          that assures existing services are        Community Action Agency to   Coordinated Entry model
     Continuum of            prioritized for people with the           manage the CoC’s CE System
     Care, as noted          greatest needs
     in the MWVHA     1.1.2. Gather and analyze data to determine      Completed Gaps Analysis in   Update Gaps Analysis        Update Gaps
     Charter                 local needs of and resources available    June 2020                                                Analysis, July
                             to people experiencing homelessness                                                                2021
                      1.1.3. Develop and prioritize a menu of          Adopted Strategic Plan in    Update Strategic Plan       Update
                             strategic responses                       June 2020                                                Strategic Plan,
                                                                                                                                July 2021

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OBJECTIVE                      TASK                              2020-21 STATUS                 2021-22 NEXT STEPS              TIMELINE
            1.1.4. Collaboratively implement a strategic    Implementation occurs            Continue current practices to
                   plan                                     through Alliance board, staff,   implement strategic plan
                                                            committees, workgroups,
                                                            and partners
            1.1.5. Promote service coordination             Examples:                        Continue current practices
                                                            • Collaborative Committee
                                                            • Coordinated Outreach
                                                            • ESG-CV2 Grant
            1.1.6. Educate the public on homeless           Examples:                        • Maintain website              • Updated Fast
                   issues                                   • Website                        • Continue newsletter             Facts, August
                                                            • Newsletters                    • Update Fast Facts               2021
                                                            • Fast Facts document               document                     • Data
                                                            • Marion/Polk CHIP               • Present to various groups       dashboard,
                                                            • Salem Rotary                   • Work with OHCS to               December
                                                            • KMUZ Radio Program                develop “data dashboard”       2021
                                                            • Dallas City Council            • Work with City of Salem
                                                                                                PIO and Capital
                                                                                                Community Media to
                                                                                                intentionally communicate
                                                                                                homeless issues
            1.1.7. Provide advice and input on homeless     Collaborative Committee          Advance best practices in       Outreach
                   services operations                      meetings include input on        Street Outreach, Emergency      Managers joint
                                                            services/operations; 14          Shelters, RRH and PSH           training sessions
                                                            Marion/Polk youth                through Collaborative           begin August
                                                            participated in the State        Committee presentations         2021
                                                            Youth Services Assessment;       and joint training sessions
                                                            consulted with community
                                                            organizations about roles
                                                            they can play to help address
                                                            homelessness; created a
                                                            Universal ROI

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OBJECTIVE                          TASK                            2020-21 STATUS                 2021-22 NEXT STEPS            TIMELINE
                    1.1.8. Leverage resources for maximum        • Board contributions model      • Continue board               • Youth
                           impact                                • $50K/year (x3) CBEL              contributions model            Homeless
                                                                 • $30K from CBEL for BFZ         • Continue in-kind HMIS and      Demonstration
                                                                   System                           Coordinated Entry staff        Project
                                                                 • $10K for Case Conferencing     • Receive HUD CoC Planning       application,
                                                                 • In-kind HMIS and                 Grant                          July 2021
                                                                   Coordinated Entry staff        • Respond to HUD Youth         • CoC Program
                                                                 • In-kind technical assistance     Homeless Demonstration         application,
                                                                   for branding/marketing           Project, July 2021             estimated
                                                                 • $5.5M ESG-CV2 Grant            • Respond to HUD CoC NOFA        September
                                                                                                    in 2021                        2021
                                                                                                  • Explore billing Medicaid for
                                                                                                    supportive housing services
                                                                                                  • Explore sustainable revenue
                                                                                                    sources

                    1.1.9. Measure and promote strong            • Performance & Evaluation       • Continue current practices   2021 LSA data,
                           program performance                     Committee conducted            • Use 2020 LSA data as         June 2022
                                                                   monitoring                       baseline and conduct 2021
                                                                   o CoC-funded programs            data analyses
                                                                   o ESG-funded programs
                                                                 • Submitted data to HUD
                                                                   o System Performance
                                                                       Measures (SPM)
                                                                   o Longitudinal Systems
                                                                       Analysis (LSA)

1.2. Execute a      1.2.1. Update and maintain CE Practices &                                     Update and maintain CE         CE Practices &
     Coordinated           Procedures Manual, including                                           Practices & Procedures         Procedures
     Entry System          appropriate youth assessments                                          Manual                         Manual,
     that assures                                                                                                                November 2021

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OBJECTIVE                             TASK                                2020-21 STATUS                 2021-22 NEXT STEPS              TIMELINE
existing          1.2.2. Train agencies on how to effectively        • Delivered new CE Basics        • Explore with each agency
services are             use the Coordinated Entry System              training to 47 people at the     how to increase their
prioritized for                                                        April 2021 Collaborative         connections to and use of
people with                                                            Committee mtg.                   Coordinated Entry
the greatest                                                         • Conducted three                • Explore video voice-over
needs (1.1.1.)                                                         specialized CE trainings for     and other technology to
                                                                       ESG-CV2 partners (CE and         establish web-based
                                                                       Street Outreach, CE and          training library
                                                                       Emergency Shelters, CE and
                                                                       Rapid Re-housing) in May
                                                                       and June 2021
                  1.2.3. Expand the number of agencies using         Created a pathway for            • Conduct CE Assessment         • New CE
                         Coordinated Entry and entering              agencies to become a CE            training for new                Assessment
                         assessment data into HMIS                   Access and Assessment site;        agencies/staff                  Training, July-
                                                                     began “certification” process    • Monitor quality and data        August 2021
                                                                     by conducting site visits with     completion; provide           • MOUs with
                                                                     six interested agencies in         technical assistance            individual
                                                                     April 2021                       • Develop additional sites        agencies,
                                                                                                        throughout the region           August 2021
                  1.2.4. Expand the Coordinated Entry System         Adopted TAY-SPDAT                Analyze experience with TAY-
                         to include youth/unaccompanied              assessment tool in March         SPDAT; review components
                         minors                                      2021; NWHS HOST program          of CES with a “youth lens”
                                                                     conducting assessments
                  1.2.5. Develop and strengthen best                 Created CE Assessment            Gather feedback from those      New client
                         practices in population-specific            Training, including best         conducting assessments, as      feedback tool,
                         Coordinated Entry strategies and            practices for engagement         well as clients to assess and   August 2021
                         processes to ensure that practices          and population-specific          improve the experience
                         effectively engage people in both           assessment tools
                         urban and rural areas with varied
                         experiences of homelessness, diverse
                         service needs, and differing eligibility
                         for programs and services

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OBJECTIVE                             TASK                               2020-21 STATUS                2021-22 NEXT STEPS            TIMELINE
                      1.2.6. Monitor and trouble-shoot agencies’       MOU with Community              Continue current model, with
                             use of CE; provide technical              Action Agency provides for      assistance of MWVCAA’s new
                             assistance                                monitoring, trouble-            1.00 FTE CoC Data Systems
                                                                       shooting, and technical         Analyst position and
                                                                       assistance                      Coordinated Entry staff
1.3. Gather and       1.3.1. Work with Oregon Housing and              OHCS has agreed to help the     Work with OHCS to develop      Data dashboard,
     analyze data            Community Services (OHCS) to              Alliance develop a data         “data dashboard”               December 2021
     to determine            develop a “data dashboard”                dashboard
     local needs of   1.3.2. Include zip code level data in HMIS to                                    Work with OHCS to
     and resources           identify geographic areas of 1) people                                    determine data protocols
     available to            experiencing homelessness, and 2)
     people                  services provided
     experiencing     1.3.3. Glean information from the client         Client assessment data was      Update Fast Facts, and use     • Updated Fast
     homelessness            assessments entered in the Homeless       used to create the Fast Facts   HMIS data to populate a new      Facts, Sept.
     (1.1.2.)                Management Information System             document and in PowerPoint      “data dashboard”                 2021
                             (HMIS)                                    presentations                                                  • Data
                                                                                                                                        dashboard,
                                                                                                                                        Dec. 2021
                      1.3.4. Expand the number of agencies using       • Expanded from 23% to 75%      • Expand use of HMIS
                             the Homeless Management                     of housing providers using      through ESG-CV2 grant
                             Information System (HMIS)                   HMIS, as of April 2021        • Onboard UGM Men’s
                                                                       • Launched monthly HMIS           Mission
                                                                         Administrators meeting in
                                                                         June 2021
                      1.3.5. Maintain Mid-Valley Resources             Northwest Human Services        NWHS maintains the Mid-
                             1.800.560.5535 |                          has maintained Mid-Valley       Valley Resources website
                             https://www.midvalleyresources.org/       Resources
                             as a common database of community
                             resources
                      1.3.6. Conduct an annual Point-In-Time           MOU with Community              Develop a procedures         PIT Count
                             Count of both sheltered and               Action Agency supports CAA      template for conducting 2022 procedures,
                             unsheltered individuals; include          conducting annual PIT Count     PIT Count                    October 2021

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OBJECTIVE                      TASK                              2020-21 STATUS                 2021-22 NEXT STEPS              TIMELINE
                   focused efforts to engage/count          of both sheltered and
                   youth, including unaccompanied           unsheltered individual;
                   minors; ensure outreach covers two-      conducted January 2021;
                   county geographic area                   included youth outreach and
                                                            stationary location; gathered
                                                            data and analyzed volunteer
                                                            experience to improve PIT
                                                            Count
            1.3.7. Analyze PIT Count and McKinney-          Lag time in PIT Count data       Explore working with
                   Vento data                               and concerns about data          McKinney-Vento liaisons
                                                            reliability indicate a need to   from all school districts to
                                                            reduce reliance on PIT Count     analyze data; anticipate
                                                            data; Fostering Hope             including equity data on
                                                            Initiative is analyzing          disparities for students
                                                            McKinney-Vento data in its       experiencing homelessness
                                                            work in 16 neighborhoods
            1.3.8. Update the Housing Inventory Count       • Completed HIC, April 2020      Update the Housing              HIC update,
                   (HIC) annually, using common,            • Completed HIC, May 2021        Inventory Count (HIC)           June 2022
                   agreed-upon definitions for the types                                     annually
                   of shelters/housing; promote a
                   general understanding of these
                   definitions among stakeholders

            1.3.9. Produce/maintain a quality “By-Name      By-name lists are used in        Work with OHCS to develop       New HMIS
                   List” of Veterans and chronically        semi-monthly case                HMIS reports that will          reports for By-
                   homeless individuals for use in          conferencing for Veterans        generate By-Name Lists for      Name Lists,
                   Collaborative Case Conferencing; use     and for individuals              case conferencing, freeing up   October 2021
                   the Built For Zero (BFZ) Scorecard to    experiencing chronic             time to invest in monitoring
                   determine quality of the “By-Name        homelessness. Completed 28       and supporting the new CE
                   List”                                    tasks to achieve “quality” by-   Access and Assessment sites
                                                            name lists, based on the BFZ
                                                            Scorecard

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OBJECTIVE                              TASK                              2020-21 STATUS               2021-22 NEXT STEPS               TIMELINE
1.4. Develop and      1.4.1. Create an over-arching Logic Model        Logic Model was adopted        Update in alignment with         Update Logic
     prioritize a            that identifies priorities to address     with the Strategic Plan        annual update of Strategic       Model, July
     menu of                 local homeless needs                                                     Plan                             2021
     strategic        1.4.2. Create a Five-Year Strategic Plan that    Strategic Plan was adopted     Update Strategic Plan            Update
     responses to            includes tasks, timelines, and            in June 2020                   annually                         Strategic Plan,
     local homeless          assignments                                                                                               July 2021
     needs (1.1.3.)   1.4.3. Increase training for and use of peer                                    Assess current use of peer       Case
                             support to assist individuals to                                         support when conducting the      Management
                             navigate services and integrate into                                     Case Management Survey           Survey,
                             more stable housing situations                                                                            October-
                                                                                                                                       November 2021
                     1.4.4. Identify services to respond to needs                                     Charter a Youth Action Board     Consider
                            of local youth experiencing                                                                                chartering YAB,
                            homelessness                                                                                               July 2021
                     1.4.5. Identify services to respond to local                                     Charter a Health & Safety        Charter Health
                            behavioral health needs of people                                         Subcommittee                     & Safety
                            experiencing homelessness (e.g.;                                                                           Subcommittee,
                            after hours resources, a mental                                                                            September 2021
                            health stabilization center)
1.5. Collaboratively 1.5.1. Coordinate and track implementation        Staff coordinates and tracks   Continue to coordinate and
     implement a            of assigned tasks                          implementation                 track implementation of
     strategic plan                                                                                   assigned tasks
     (1.1.4.)        1.5.2. Document progress related to the           Done as part of the annual     Continue to document             Update
                            goals, objectives, and tasks in the        Strategic Plan update          progress related to the goals,   Strategic Plan,
                            Strategic Plan                                                            objectives, and tasks in the     July 2021
                                                                                                      Strategic Plan
                      1.5.3. Conduct an annual review of the           Annual review occurred         Continue to conduct annual       Annual review
                             strategic plan and make necessary         May-June 2021                  review of the strategic plan     of Strategic
                             adjustments, based on current data,                                      and make necessary               Plan, April-May
                             issues and trends                                                        adjustments, based on            2022
                                                                                                      current data, issues and
                                                                                                      trends

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OBJECTIVE                             TASK                               2020-21 STATUS               2021-22 NEXT STEPS             TIMELINE
1.6. Promote           1.6.1. Facilitate communication,                 Structure includes boards,     Continue current model;
     service                  cooperation, coordination, and            Executive Committee, four      explore ways to strengthen
     coordination             collaboration through structured          standing committees and        subcommittee
     among                    meetings, discussions and other           workgroups, five               communications and
     providers and            forms of deliberation, action-            subcommittees, and four        operations
     systems                  planning, and project                     additional teams (case
     related to               implementation.                           conferencing and outreach
     housing and                                                        work)
     other needs of    1.6.2. Engage a broad cross-section of           • More than 100 individuals    Expand capacity to
     people                   stakeholders in an organizational           and 50 organization          adequately support the
     experiencing             structure that includes a governing         participate regularly        broad cross-section of
     or at risk of            board, executive committee, and           • Organizational structure     stakeholders interested in
     experiencing             standing committees/workgroups              has expanded to include      engaging on this topic
     homelessness             described in the CoC Governance             subcommittees of the CoC
     (e.g., food,             Charter, as well as ad hoc groups           Collaborative Committee
     health,                  where relationships can be fostered       • February 2021 Summit
     wraparound                                                           attended by 109 people
     services, self-                                                      from 65 agencies
     sufficiency)      1.6.3. Increase cross-agency referrals to        Shared information about       Add a question about tribal
     (1.1.5.)                 meet needs of people experiencing         Mid-Valley Resources; linked   affiliation to CE assessment
                              homelessness (e.g.; food, health,         Alliance website to Mid-       in order to connect tribal
                              wraparound services, self-sufficiency)    Valley Resources               members to services
                       1.6.4. Continue collaborative case               Collaborative Case             Continue the Built for Zero    The Alliance
                              conferencing for Veterans and for         Conferencing for each          collaborative case             signed an
                              chronically homeless individuals          population (Veterans and       conferencing model for         agreement to
                                                                        chronically homeless           Veterans and for chronically   participate in
                                                                        individuals) occurs twice a    homeless individuals           Built for Zero
                                                                        month                                                         through 2025
                       1.6.5. Implement case conferencing for           Developed a By-Name List       Explore case conferencing
                              youth                                     for youth                      model to meet youth needs

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OBJECTIVE                       TASK                             2020-21 STATUS             2021-22 NEXT STEPS              TIMELINE
            1.6.6. Utilize the Basecamp platform for        The Basecamp platform        Continue use of the
                   select project management and real-      provides real-time           Basecamp platform for real-
                   time communication (see 9.2.)            communications for           time communications for
                                                            coordinated outreach and     coordinated outreach and
                                                            youth services partners      youth services partners

            1.6.7. Coordinate with the CoC and efforts                                   Identify mechanisms to
                   to address the needs of homeless                                      ensure coordination between
                   persons (particularly chronically                                     the Alliance and the City of
                   homeless individuals and families,                                    Salem and Marion County
                   families with children, veterans, and                                 (CDBG Entitlement Areas) to
                   unaccompanied youth) and persons                                      address the needs of
                   at risk of being homeless. (HUD                                       homeless persons and
                   requirement)                                                          persons at risk of being
                                                                                         homeless
            1.6.8. Consult with the CoC in determining      MWVCAA and the Alliance      Identify mechanism to
                    how to allocate ESG funds               conferred on allocation of   ensure coordination between
                    (CDBG/HOME requirement – City of        regular ESG funds in 2020    the Alliance, MWVCAA, City
                    Salem and Marion County, and ESG-                                    of Salem, and Marion County
                    funded agency, MWVCAA)                                               on how to allocate ESG funds
            1.6.9. Develop performance standards for        Performance standards for    Identify mechanism to
                    and evaluate outcomes of projects       ESG-CV2 projects have been   develop performance
                    and activities assisted by ESG funds    developed                    standards for and evaluate
                    (CDBG/HOME requirement – City of                                     outcomes of projects and
                    Salem and Marion County, CoC, and                                    activities assisted by (regular)
                    ESG-funded agency, MWVCAA)                                           ESG funds
            1.6.10. Develop funding, policies and                                        Develop funding, policies and
                    procedures for the operation and                                     procedures for the operation
                    administration of HMIS (CDBG/HOME                                    and administration of HMIS
                    requirement – City of Salem and                                      with CDBG/HOME funds
                    Marion County, CoC, and ESG-funded
                    agency, MWVCAA)

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OBJECTIVE                              TASK                              2020-21 STATUS              2021-22 NEXT STEPS              TIMELINE
                       1.6.11. Play an integral role in Consolidated                                  Identify mechanism to
                               Plan planning process. Provide the                                     ensure coordination in
                               City of Salem with the information                                     Consolidated Plan planning
                               necessary to complete the Con Plan                                     processes between the
                               for homeless assistance, including                                     Alliance, MWVCAA, City of
                               data on system performance                                             Salem, and Marion County
                               measures. (CoC responsibility)
                       1.6.12. Develop and maintain a collaborative     Convened Outreach             Continue Outreach Managers      Joint outreach
                               model for implementing Street            Managers meetings to          meetings; develop and           training begins
                               Outreach services throughout the         identify ways to improve      deliver joint training          August 2021
                               region                                   coordination and coverage;
                                                                        adopted CoC Outreach Policy

1.7. Educate the       1.7.1. Gauge community perceptions and           Multiple jurisdictions have   Support cities and
     public on                attitudes about homelessness, and         surveyed residents about      communities to survey,
     homeless                 better understand the needs of local      community priorities and      assess, and explore
     issues (1.1.6.)          people who are homeless                   perceptions, identifying      community perceptions and
                                                                        homelessness as a top         attitudes about
                                                                        priority                      homelessness and better
                                                                                                      understand the local needs of
                                                                                                      people who are homeless
                       1.7.2. Conduct outreach at least semi-           Presented to Community,       Work with partners in
                              annually with business organizations,     Business, and Education       interested communities to
                              such as economic development              Leaders (CBEL), Keizer        inform business leaders
                              forums, chambers of commerce, and         Chamber of Commerce, and      about current issues in
                              Rotary clubs, to inform business          Salem Rotary, and held        Monmouth, Independence,
                              leaders about current issues              conversations with Salem      Woodburn, Silverton, Dallas,
                              surrounding homelessness and gather       Area Chamber of Commerce      and other cities
                              information from a business               in 2020
                              perspective (See 9.1.)

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OBJECTIVE                             TASK                               2020-21 STATUS                2021-22 NEXT STEPS             TIMELINE
                     1.7.3. Host mini-summits on various topics        This new task was suggested     Develop plans for mini-
                            to get input from and education to         at the May 2021 board           summits
                            the public                                 meeting

                     1.7.4. Share information through partner          Began a round of                Continue to provide
                            agencies’ board meetings, City             presentations and               presentations with each
                            Councils, neighborhood associations –      discussions with the            board-represented
                            educate about the fact that 70% of         governing bodies of each of     agency/entity
                            adults previously experienced              the board members in April
                            homelessness as youth                      2021

1.8. Ensure          1.8.1. Expand avenues whereby individuals         Created a pathway for           Train and monitor new           Approve CE
     geographic             and families experiencing or at-risk of    agencies to become a            assessors and create CE         Access MOU
     coverage and           homelessness can access the                Coordinated Entry Access        Access & Assessment MOU         template,
     equitable              homeless services system                   and Assessment site; began      with individual agencies        August 2021
     access to the                                                     “certification” process by
     homeless                                                          conducting site visits with
     services                                                          interested agencies in April
     system                                                            2021
                     1.8.2. Educate providers of homeless              Developed and delivered         Educate all service providers
                            services about the Coordinated Entry       training to ESG-CV2 partners,   on how to request a CE
                            System and how to connect various          based on the type of service    Assessment, and inform
                            populations to CE Access and               they provide (street            them of new CE Access and
                            Assessment site                            outreach, emergency shelter,    Assessment sites as they
                                                                       rapid-rehousing) in May and     become available
                                                                       June 2021

                     1.8.3. Secure agency commitments                                                  Develop a Coordinated Entry
                            regarding the role each will play in                                       System agency agreement,
                            the Coordinated Coverage Plan                                              similar to the HMIS Agency
                                                                                                       Agreement, outlining roles
                                                                                                       and responsibilities

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OBJECTIVE                              TASK                               2020-21 STATUS                2021-22 NEXT STEPS               TIMELINE
                      1.8.4. Identify diversity, equity, and            Identifying and measuring       Hold discussions in each CoC     • Board and
                             inclusion (DEI) goals to address racial    DEI goals was a                 group (board, committees,          each
                             and ethnic disparities in the homeless     recommendation from the         workgroups) to identify DEI        committee’s
                             services system; establish                 Willamette University PACE      goals for each group;              goals, October
                             mechanisms to evaluate progress            Team disparities study; this    highlight DEI goals and            2021
                                                                        recommendation was one of       actions at the Alliance          • Highlight DEI
                                                                        a number supported by the       Summit                             at Alliance
                                                                        Collaborative Committee                                            Summit, TBA
                      1.8.5. Increase street outreach efforts and       • ESG-CV2 grant provides for    • Provide HMIS training for      • HMIS training
                             documentation in HMIS, including:            11 new outreach staff;          new outreach staff and           for new
                             • Partner with HIV Alliance and the          requires use of HMIS            monitor data quality             outreach staff,
                                 new syringe exchange program to        • Began specialized training,   • Continue to deliver              July 2021
                                 engage high risk individuals with        CE and Street Outreach in       specialized training, CE and   • Begin joint
                                 peer support and service                 May 2020                        Street Outreach, and invite      outreach
                                 navigation                             • Funding is being sought for     HIV Alliance and other           training,
                             • Develop a pilot project to bring a         a CAHOOTS-type program          programs to participate          August 2021
                                 24/7 mobile crisis assistance unit       in the Salem area             • Identify funding for a
                                 to the Salem-Keizer area,              • Outreach Managers plan to       CAHOOTS-type program in
                                 modeled on Eugene’s CAHOOTS              create joint training           the Salem area
                                 (Crisis Assistance Helping Out On                                      • Implement joint “Basics of
                                 the Streets) program                                                     Street Outreach” training
                             • Ensure all outreach workers know
                                 about and are able to make
                                 referrals to all services
1.9. Provide advice   1.9.1. Develop local program improvement          Performance and Evaluation      Continue review process
     and input on            recommendations, based on Annual           Committee reviewed APRs of      through Performance and
     homeless                Performance Reports                        each CoC-funded and ESG-        Evaluation Committee
     services                                                           funded program and
     operations                                                         discussed improvements
     (1.1.7.)                                                           with each agency

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OBJECTIVE                             TASK                              2020-21 STATUS                2021-22 NEXT STEPS             TIMELINE
                     1.9.2. Share local information, experiences     •    Participated in OHCS
                            and recommendations with State                focus group in
                            agencies                                      September 2020;
                                                                          requested “best
                                                                          practices” training
                                                                     • Participated in and
                                                                          provided feedback on
                                                                          ESG-CV2 “regulations
                                                                          and best practices”
                                                                          training sessions for
                                                                          Emergency Shelters,
                                                                          Rapid Re-housing, and
                                                                          Street Outreach
                     1.9.3. Share local information, experiences     Alliance vice-chair, Chris Hoy,Develop talking points on
                            and recommendations with federal         shared local information with  community needs for
                            agencies                                 Oregon’s Congressional         jurisdictions and
                                                                     delegation in January 2021     organizations that have
                                                                                                    connections with federal
                                                                                                    agencies
1.10. Leverage       1.10.1. Support community partners to           HB 2004 included funding for Track and learn from the            Navigation
    diverse local,           create a one-stop resource center       a Navigation Center in Salem; implementation of the new          Center at 1185
    state and                with centralized and coordinated case City of Salem announced          Navigation Center; assess         22nd St. SE in
    federal                  management                              purchase of a facility in June impact on homeless issues,        Salem,
    resources in                                                     2021 which will be operated and, if beneficial, identify         September 2021
    support of a                                                     by MWVCAA                      opportunities to sustain
    coordinated                                                                                     and/or replicate services
    homeless         1.10.2. Conduct feasibility study on creating a                                Establish timeline to conduct
    service system           consortium of housing authorities to                                   feasibility study on creating a
    (1.1.8.)                 increase regional planning and                                         consortium of housing
                             leverage federal funding for                                           authorities to increase
                             affordable housing (following the                                      regional planning and
                             Portland Housing Bureau model).                                        leverage federal funding for
                                                                                                    affordable housing
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OBJECTIVE                          TASK                               2020-21 STATUS                  2021-22 NEXT STEPS               TIMELINE
                  1.10.3. Increase gifts of time, talent, and      • Produced Alliance “holiday       Continue to provide support
                          treasure to not-for-profit                 giving” newsletter in            to partner agencies by
                          organizations that participate in and      December 2020                    sharing opportunities
                          support the Mid-Willamette Valley        • City of Salem added
                          Homeless Alliance                          homeless resources and
                                                                     volunteer opportunities to
                                                                     its website
                                                                   • CBEL supports local
                                                                     collective impact initiatives,
                                                                     including the Alliance
                  1.10.4. Explore options for billing Medicaid                                        Explore options for billing
                          for supportive housing services                                             Medicaid for supportive
                                                                                                      housing services
                  1.10.5. Submit a Request for Federal                                                • Pending board approval,         Submit
                          Assistance (RFA) in response to HUD’s                                         submit response to NOFO         response to
                          Notice of Funding Opportunity                                                 in July 2021                    YHDP NOFO,
                          (NOFO) for the Youth Homeless                                               • If awarded, the YHDP grant      July 2021
                          Demonstration Program                                                         would support
                                                                                                        development of a CoC plan
                                                                                                        for youth services
                  1.10.6. Submit a Request for Federal             NOFA was cancelled in 2020         Submit response to NOFA in        Submit
                          Assistance (RFA) in response to HUD’s                                       2021; estimated Annual            response to CoC
                          Notice of Funding Availability (NOFA)                                       Renewal Demand (ARD) of           NOFA, est.
                          for the CoC Program                                                         $1,045,186                        September 2021
1.11. Measure     1.11.1. Use Annual Performance Reports           Performance & Evaluation           • Continue review process
    and promote           (APRs) to identify recommendations       Committee reviewed CoC-            • Incorporate methods for
    strong                for program improvements.                funded program APRs, ESG-            assessing efforts to address
    program and                                                    funded CAPERs and CoC-               racial and ethnic disparities
    system                                                         wide APRs; identified
    performance                                                    improvements and
    (1.1.9.)                                                       communicated with
                                                                   providers

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OBJECTIVE                         TASK                                2020-21 STATUS               2021-22 NEXT STEPS             TIMELINE
            1.11.2. Use HMIS Data Quality (DQ) Reports           As part of the MOU to          Continue current practice
                    to identify actions for system               operate the CoC’s HMIS,
                    improvements                                 Community Action Agency
                                                                 conducts monthly reviews of
                                                                 DQ reports and works with
                                                                 each agency to rectify any
                                                                 deficiencies
            1.11.3. Develop the skill of staff to utilize all    • New HMIS users are           Develop the skill of staff to
                    facets of the HMIS/Service Point               provided training, and all   utilize all facets of the
                                                                   users are provided           HMIS/Service Point
                                                                   technical assistance.
                                                                 • MWVCAA hired a full-time
                                                                   HMIS Data System
                                                                   Administrator (previously
                                                                   .20 FTE) in May 2021
            1.11.4. Create a clearinghouse for diversity,        A DEI clearinghouse was a      • Identify regional partners
                    equity, and inclusion (DEI)                  recommendation from the          interested in co-developing
                    information and professional services,       Willamette University PACE       a DEI clearinghouse
                    such as language translation and             Team disparities study; this   • Charter a workgroup to
                    interpreter services; DEI trainers,          recommendation was one of        design the clearinghouse
                    technical assistance, and auditors;          a number supported by the        format and content
                    model policies and position                  Collaborative Committee
                    descriptions

            1.11.5. Develop the skills of staff to               Established timeline for       • Survey case managers and      Case
                    implement essential best practices,          conducting case                  program administrators        management
                    such as trauma-informed care,                management survey                about desired areas for       survey, October-
                    motivational interviewing, and                                                professional development;     November 2021
                    critical-time intervention, as well as                                        incorporating
                    other skills, such as open                                                    recommendations from
                    communication, cultural                                                       Equity Study
                    responsiveness, mental health first

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OBJECTIVE                       TASK                               2020-21 STATUS                 2021-22 NEXT STEPS           TIMELINE
                    aid, staff care, and recognizing                                           • Analyze and discuss results
                    patterns of interaction                                                      with agencies that employ
                                                                                                 case managers; develop
                                                                                                 plans to address priorities
            1.11.6. Expand the case management               ESG-CV2 grant supports up         • Monitor agencies’ capacity
                    capacity of existing agencies serving    to 80 full- and part-time staff     to sustain new positions
                    individuals and families experiencing    positions in ten agencies           past ESG-CV2 funding
                    homelessness (e.g.; housing                                                • Develop plans to address
                    authorities, LEAD, UGM, Shangri-La,                                          professional development
                    all school district McKinney-Vento                                           priorities
                    Liaisons, and others)

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Goal 2: AFFORDABLE HOUSING.

         Increase access and expand affordable housing units to help fill the gap in housing supply across Marion and Polk counties.

                                                    Related HUD System Performance Measures:
           1.   Length of Time Persons Remain Homeless
     ✓     2.   The Extent to which Persons who Exit Homelessness to Permanent Housing Return to Homelessness
           3.   Number of Homeless Persons
           4.   Employment and Income Growth for Homeless Persons in CoC Program-funded Projects
           5.   Number of Persons who Become Homeless for the First Time
           6.   Homelessness Prevention, including Return to Homelessness
           7.   Successful Placement from Street Outreach

    OBJECTIVE                             TASK                             2020-21 STATUS           2021-22 NEXT STEPS          TIMELINE
2.1 Advocate for        2.1.1   Conduct affordable housing
    policy changes              provider survey to assess specific
    to streamline               concerns
    processes,          2.1.2   Identify specific statutes, laws,    Changes have been enacted in
    reduce barriers,            etc. that create barriers to         municipal ordinances
    and improve                 providing affordable housing
    access to           2.1.3   Prepare recommendations from
    affordable                  survey of affordable housing
    housing (e.g.,              providers and review of barriers
    income                      to providing affordable housing
    verification,
    conflicting HUD
    criteria).

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OBJECTIVE                            TASK                           2020-21 STATUS       2021-22 NEXT STEPS            TIMELINE
2.2 Reduce risk to      2.2.1   Research history and use of the
    landlords and               State’s Housing Choice Landlord
    mitigate barriers           Guarantee Program and the Rent
    to rental housing           Guarantee Program
    (due to past        2.2.2   Consult and survey landlords to
    incarceration,              assess concerns and knowledge
    substance use,              of state resources
    eviction, bad       2.2.3   Determine additional actions,
    credit, tenancy             based on assessment
    issues)
2.3 Endorse             2.3.1   Research housing needs analysis
    additional                  of all municipalities in Marion
    affordable                  and Polk counties
    housing projects    2.3.2   Convene an affordable housing                            Develop plans for an affordable
    responsive to               summit with developers, public                           housing summit with
    the needs                   housing authorities,                                     developers, public housing
                                municipalities and other                                 authorities, municipalities and
                                stakeholders to identify barriers                        other stakeholders to identify
                                and develop opportunities to                             barriers and develop
                                stimulate development of                                 opportunities to stimulate
                                affordable housing                                       development of affordable
                                                                                         housing
2.4 Conduct             2.4.1   Work with the three local                                Work with Salem, Marion
    feasibility study           housing authorities to review the                        County and West Valley
    on creating a               Portland Housing Bureau model                            housing authorities to review
    consortium of               and frame the issue for further                          the Portland Housing Bureau
    housing                     discussion with the MWVHA                                model and frame the issue for
    authorities to              Board of Directors                                       further discussion with the
    increase regional                                                                    MWVHA Board of Directors
    planning and
    leverage federal
    funding for
    affordable
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OBJECTIVE                            TASK                           2020-21 STATUS       2021-22 NEXT STEPS            TIMELINE
    housing
    (Portland
    Housing Bureau
    model)
2.5 Mitigate barriers   2.5.1   Research state (OHCS) resources
    to creating                 and strategies for affordable
    affordable                  housing, related to land supply
    housing, such as            and zoning
    land supply and     2.5.2   Consult with city, county and                            Develop plans to convene an
    zoning                      regional topic experts to assess                         affordable housing summit
                                land supply and zoning issues                            with developers, public housing
                                and the ways in which each                               authorities, municipalities and
                                jurisdiction may be already                              other stakeholders to identify
                                addressing affordable housing                            barriers and develop
                                needs                                                    opportunities to stimulate
                                                                                         development of affordable
                                                                                         housing
2.6 Incentivize         2.6.1   Research state (OHCS) and
    development of              federal (HUD) resources and
    affordable                  strategies for affordable housing
    housing             2.6.2   Share state (OHCS) resource
                                information to maximize local
                                use of bond funding for LIFT-
                                Rental, PSH, & LAP
                        2.6.3   Consult with city, county,                               Develop plans to convene an
                                regional and state-level topic                           affordable housing summit
                                experts to assess existing and                           with developers, public housing
                                potential opportunities to                               authorities, municipalities and
                                incentivize development of                               other stakeholders to identify
                                affordable housing                                       barriers and develop
                                                                                         opportunities to stimulate
                                                                                         development of affordable
                                                                                         housing
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Goal 3: SHELTERS

                                   Address gaps in shelter beds, including the need for low barrier shelters.

                                                    Related HUD System Performance Measures:
     ✓     1.   Length of Time Persons Remain Homeless
           2.   The Extent to which Persons who Exit Homelessness to Permanent Housing Return to Homelessness
     ✓     3.   Number of Homeless Persons
     ✓     4.   Employment and Income Growth for Homeless Persons in CoC Program-funded Projects
           5.   Number of Persons who Become Homeless for the First Time
     ✓     6.   Homelessness Prevention, including Return to Homelessness
     ✓     7.   Successful Placement from Street Outreach

    OBJECTIVE                           TASK                            2020-21 STATUS                2021-22 NEXT STEPS             TIMELINE
3.1 Increase shelter   3.1.1. Support the expansion of the       New UGM men’s mission slated      • New UGM men’s mission        New UGM men’s
    beds                      Union Gospel Mission’s men’s       to open in July 2021                opens, July 2021             mission opens,
                              mission in downtown Salem                                            • Operation of old men’s       July 2021
                                                                                                     mission continues through
                                                                                                     winter
                       3.1.2. Work with the partners of          United Way is expanding           United Way’s SafeSleep         SafeSleep
                              SafeSleep UNITED to identify a     SafeSleep to accommodate up       women’s shelter expansion      women’s shelter
                              pathway to transform and           to 30 people by the end of 2021   to be completed by             expansion,
                              expand the current shelter to be                                     December 2021                  December 2021
                              a low-barrier shelter for women
                       3.1.3. Support the transformation of      Center for Hope and Safety and    • Center for Hope and Safety   • CHS shelter,
                              hotels to emergency shelters       Mid-Willamette Valley               to open a 52-unit shelter      Sept. 2021
                              through Project Turnkey            Community Action Agency           • Mid-Willamette Valley        • MWVCAA
                                                                 participated in Project Turnkey     Community Action Agency        shelter, Sept.
                                                                 and each purchased a hotel          to open an 80-unit shelter     2021
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OBJECTIVE                           TASK                            2020-21 STATUS                2021-22 NEXT STEPS              TIMELINE
                       3.1.4. Expand use of hotels/motels to     COVID restricted the number of    • Support A Ray of Hope
                              shelter individuals and families   people who could be sheltered       Today! to use ESG-CV2
                                                                 in congregate settings and lack     funds to provide emergency
                                                                 of rental housing has extended      hotel/motel shelter to
                                                                 the unsheltered wait time for       people who are vulnerable
                                                                 people with vouchers or rapid       or medically fragile
                                                                 re-housing funds; hotel stays     • Support use of ESG-CV2
                                                                 proved a good alternative           funds to place families and
                                                                                                     individuals in hotels/motels
                                                                                                     while providing case
                                                                                                     management toward
                                                                                                     housing stability
                                                                                                     o Sheltering Silverton
                                                                                                     o Sable House
                                                                                                     o Family Promise
                       3.1.5. Educate the MWVHA board and        Need for youth shelter beds is
                              others of the critical need to     included in the Gaps Analysis
                              expand the number of shelter
                              beds for youth
3.2 Establish one or   3.2.1 Research best practices for         Collaborative Committee           Subcommittee to gather           Revise Warming
    more low-                 effective operations of low-       established a Warming Shelters    policies and best practice       Shelter
    barrier shelters          barrier shelters                   Subcommittee that is proposing    information about all forms      Subcommittee
    to meet the                                                  to gather policies and best       of sheltering                    Charter,
    needs for                                                    practice information about all                                     September 2021
    couples,                                                     forms of sheltering
    families, people   3.2.2   Convene current providers and
    with pets, those           stakeholders to explore
    using alcohol or           developing low-barrier shelters
    other drugs and
    others
3.3 Expand             3.3.1   Develop a “blue print” for        Collaborative Committee           Create a blueprint of best
    emergency                  emergency warming shelter         chartered a Warming Shelter       practices for independent
                               operations                        Subcommittee in October 2020      warming centers to use
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OBJECTIVE                            TASK                                 2020-21 STATUS                2021-22 NEXT STEPS              TIMELINE
   warming                                                             to expand emergency warming
   shelters                                                            shelters in the region
                       3.3.2   Assist communities in                   COVID restricted the number of    Develop a library of policies   Revise Warming
                               responding to episodic needs for        people who could be sheltered     and best practices to assist    Shelter
                               temporary sheltering (e.g.;             in congregate settings and        communities to provide          Subcommittee
                               winter warming, excessive heat,         reduced the number of             effective responses to          Charter,
                               wildfires)                              volunteers willing to support     episodic needs for sheltering   September 2021
                                                                       centers; hotel stays proved a     (e.g.; winter warming,
                                                                       good alternative                  excessive heat, wildfires)
3.4 Increase secure    3.4.1   Work with current shelter               New UGM men’s mission
    storage space              providers to identify interest          includes a “hot room” for guest
    for personal               and available space                     belongings that heats to temp
    items at                                                           that kills bed bugs
    shelters; allow    3.4.2   Share plans and seek funding to         ARCHES, Be Bold Street            Add storage facilities to
    multi-day                  implement secure storage                Ministries, and Church at the     support individuals to access
    storage                    options                                 Park are among the providers      other resources (e.g.;
                                                                       working to address storage        appointments, interviews)
                                                                       needs
3.5 Expand trauma-     3.5.1   Conduct a case management               Currently designing tools to      Implement case                  Case
    informed shelter           inventory to identify the number        survey case managers and          management survey; analyze      management
    case                       and type of “case managers”             program administrators about      and discuss results with        survey, October-
    management                 working within the local                desired areas for professional    agencies that employ case       November 2021
    resources to               homeless services system                development                       managers; create and
    engage and         3.5.2   Gather information on caseloads                                           implement activities to
    support clients            (e.g., ratios, vulnerability levels),                                     address priorities
    in shelters to             required staff certifications, and
    move toward                professional development
    risk reduction             provided to case managers
    and housing        3.5.3   Work with providers to develop
    security                   address needs, based on
                               assessment

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