STUDENT GUIDE EDITH COWAN UNIVERSITY - ECU
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Your key contacts
ECU Enquiries Counselling Service
Phone: (61 8) 9370 6706
Contact Centre
Email: counselling@ecu.edu.au
Phone: 134 328 Web: ecu.edu.au/counselling
Email: enquiries@ecu.edu.au
Web: askus.ecu.edu.au Multifaith Service
Facebook: facebook.com/students.ecu Web: intranet.ecu.edu.au/student/campus-
Twitter: twitter.com/ECU life/campus-facilities/multifaith-centre
Student Central Student Finance
Phone: 134 328 Scholarships
Joondalup Campus – Building 34, Level 1 Phone: 134 328
Email: enquiries@ecu.edu.au Email: scholarships@ecu.edu.au
Mount Lawley Campus – Building 3, Level 1 Web: ecu.edu.au/scholarships
Email: enquiries@ecu.edu.au
Fees
South West Campus – Building 1
Phone: 134 328
Phone: (61 8) 9780 7856
Email: student.fees@ecu.edu.au
Email: student.central.bu@ecu.edu.au
Web: fees.ecu.edu.au
Support Services Library Services
Careers and Leadership Services Phone: (61 8) 6304 5525
Email: library@ecu.edu.au
Phone: (61 8) 6304 5899 Web: ecu.edu.au/centres/library-services
Email: careers@ecu.edu.au
Web: ecu.edu.au/careers IT Service Desk
Equity, Diversity and Disability Service Phone: (61 8) 6304 6000
Email: itservicedesk@ecu.edu.au
Phone: (61 8) 9370 6960 Web: intranet.ecu.edu.au/student/support/
Email: studentequity@ecu.edu.au it-support
Web: intranet.ecu.edu.au/student/support/
student-equity Emergencies And Campus Security
Student Health Services Phone: (61 8) 6304 3333
Email: securityoperations@ecu.edu.au
Phone: Joondalup (61 8) 6304 5618 Web: ecu.edu.au/security
Phone: Mount Lawley (61 8) 9370 6814
Email: enquiries@ecu.edu.au
Web: intranet.ecu.edu.au/student/support/
student-health
ECU is committed to reconciliation and recognises and respects the significance of Aboriginal and Torres Strait
Islander peoples’ communities, cultures and histories. ECU acknowledges and respects the Aboriginal and Torres
Strait Islander peoples, as the traditional custodians of the land. ECU acknowledges and respects its continuing
2association with Nyoongar people, the traditional custodians of the land upon which its campuses stand.Message from the
Vice-Chancellor
ECU courses are developed in consultation with industry, and our
exceptional teaching staff have the industry experience and
networks to benefit you. That’s why, as an ECU student, you can
expect access to placement opportunities, fieldwork, practicums
and networking events as part of your studies.
This approach has been rewarded with five-star ratings for
teaching quality over the past seven years, along with consistently
high ratings for graduate satisfaction and generic skills,
as reported in the Good Universities Guide.
All members of the ECU community are encouraged to familiarise
themselves with, acknowledge and adopt, our University’s
guiding values. These are:
Integrity – behaving ethically and pursuing rigorous
intellectual positions
Respect – valuing individual differences and diversity
Rational Inquiry – motivated by evidence and reasoning
Personal Excellence – striving to realise potential
I wish you all the best for your time with us at ECU. I hope you
succeed in your studies, make lifelong friends and enjoy all that
the university experience has to offer.
Professor Steve Chapman
Vice-Chancellor
January 2018
3Getting you started
Virtual Information Pack (VIP) Orientation
The Virtual Information Pack will take ECU’s essential Orientation program
you step by step through the information runs for two weeks prior to the start of
and actions needed to respond to your semester. We have a range of fun and
offer, activate your accounts and ensure informative events planned for students
you are able to complete your enrolment. during this period to help you successfully
All students should complete this after they transition and thrive when starting
receive their offer letter. your studies.
There is a direct link to the Virtual Events are offered on the Joondalup,
Information Pack on the ECU homepage. Mount Lawley and South West campuses.
You can attend any event location, even if
More info: you study at another campus or are doing
only online units.
Web: ecu.edu.au/new-students/
virtual-information-pack • Visit ecu.edu.au/orientation to check out
the events and register for those you are
Ask Us keywords: Virtual Information Pack
able to attend. Some events book out
fast so it’s important to register online
early to avoid missing out!
• Get ready to enjoy your first days on
campus! If you miss an Orientation
Ask Us event or are an off-campus student
Ask Us is a knowledge-base of who cannot attend, you will find some
frequently asked questions that you can helpful recordings and resources on our
search to find out information and seek Orientation website.
answers. Look for the ‘Got A Question?
Ask Us’ link at the bottom of every More info:
ECU webpage. Web: ecu.edu.au/orientation
If you can’t find the answer in Ask Us, Ask Us keywords: Orientation
you can use the same service to send us
your question or chat to us live online.
Within this Student Guide, wherever
you find a reference to ‘Ask Us
Keywords’, type the supplied keywords
into Ask Us to obtain further
information or links to relevant
web pages.
More info:
Web: askus.ecu.edu.au
6Activating Computer Accounts Student ID Card
You are automatically allocated an ECU You need to arrange your University identity
computer account when you apply for a (ID) card when you enrol as a student
course at ECU, and it is activated when with ECU. Your student ID card has multiple
you work through your Virtual Information uses and serves as:
Pack (VIP). The VIP process will let you
• Your photo identification as an
know your user name and password which
ECU student
you use to login to the University’s systems.
• Your borrowing card for ECU campus
This will give you access to your Student libraries and multimedia resources
Portal, SIMO (Student Information • Your print credit card for printing and
Management Online), ECU student photocopying
email, the learning management system
• Your Transperth SmartRider travel
Blackboard (MyECU), campus WIFI and
concession card, if you so choose
the student computers on campus.
• Your confirmation of identity at
For any queries or problems in activating examinations
or accessing your account contact the • Your access card for entry to areas related
IT Service Desk. to your course and afterhours access to
• Telephone: (61 8) 6304 6000 the eLabs
• Email: itservicedesk@ecu.edu.au New and replacement cards can be obtained
from Multimedia Resources on each campus
More info: during library opening hours:
Web: intranet.ecu.edu.au/student/
• Joondalup: eLab counter, Building 31
support/it-services
• Mount Lawley: eLab counter, Building 10
Ask Us keywords: computer account • South West: eLab counter, Building 3
If you can’t make it to a campus you can
apply online.
More info:
Web: intranet.ecu.edu.au/student/support/
it-services/getting-connected/student-id-
cards
Ask Us keywords: Student ID, Access, Print
Student Portal
Your Student Portal is your gateway to a
range of services and information to support
your study including Blackboard, SIMO, your
student email, ECU Library Services and a
wide range of University information.
To access the Student Portal click on the
Student/Staff Portal button on the ECU
homepage, then login using the ECU Login ID
and password you set up when completing
your Virtual Information Package.
More info:
Web: portal.ecu.edu.au
Ask Us keywords: Portal
7Student Information Student Email
Management Online All students are provided with an ECU
Student Information Management Online, student email account. It is important
also known as SIMO is where you can: to check your student email regularly as
the University will send you important
• Enrol in units before the start of information such as re-enrolment periods,
each semester exam timetables, semester results and
• Obtain your class timetable library notices.
• See your exam times and dates
You can access your student email by clicking
• View your results ‘My ECU Email’ in the left hand side menu
You first access SIMO when you complete in the Student Portal, which will take you to
the Virtual Information Pack and use it to the Office 365 login page. Login in using your
enrol in your first semester units. You can student email address (username@our.ecu.
then login to SIMO through the login links edu.au) and ECU password.
on the left hand side of the Student Portal.
More info:
More info: Web: portal.ecu.edu.au
Web: portal.ecu.edu.au Ask Us keywords: Email
Ask Us keywords: SIMO
Following Us
Blackboard Find ECU on your favourite online social
Blackboard is the online learning websites to keep connected with ECU.
environment where you can access unit
specific information such as reading
Facebook Page
facebook.com/students.ecu
lists and forums, and communicate with
your lecturer. Instagram
Each unit uses Blackboard in different ways instagram.com/edithcowanuni
depending on the lecturer’s preferences.
If you are an off campus student
Twitter
twitter.com/ECU
Blackboard will be where you access all your
unit’s study materials. Youtube
You can access Blackboard from the youtube.com/edithcowanuniversity
links on the left hand menu in the
Student Portal.
More info:
Web: blackboard.ecu.edu.au
Ask Us keywords: Blackboard
8Your studies
Course Information Hub Managing Your Course
The Course Information Hub is a dedicated Confirming Your Unit Enrolment
service centre that can assist with the
following: It is your responsibility to confirm that
your enrolment details, unit selection and
• Course information and advice personal details are correct. You can do
• Enrolment assistance this through SIMO. Please advise Student
• How to resume a course following a Central if you notice there are any errors
deferral or discontinuation or omissions in the details, or if you need
• Extensions of time, including time assistance with your enrolment.
requirements for completion of courses
More info:
• Graduation eligibility
Visit: Student Central
Joondalup Campus: Building 18, Room 103
Email: enquiries@ecu.edu.au
Mount Lawley Campus: Building 13,
Ask Us keywords: confirming enrolment
Room 148
South West Campus: Reception, Building 1
More info:
Web: intranet.ecu.edu.au/student/support/
contact-us/course-information-hub
Ask Us keywords: Course Information Hub
9Advanced Standing Course Advice, Changes or
You can apply for Advanced Standing to Withdrawal
receive credit towards an ECU degree if If you want more information about your
you have relevant prior learning, which study options, are thinking of changing your
you obtained through employment or course, withdrawing from a unit or wish to
studies at another university or recognised find out more about your career options,
tertiary institution (including TAFE). This is there are a range of departments that can
sometimes referred to as Recognition of help. The below services can explain what
Prior Learning (RPL). alternatives are available:
More info: • Careers Services – for career planning
Web: ecu.edu.au/future-students/course- • Course Information Hub – for course
entry/advanced-standing advice and study planning
• Student Central – for administrative
Ask Us keywords: Advanced Standing
assistance
• Student Recruitment – for advice on
ECU Handbook alternative courses
The ECU Handbook provides you with
IMPORTANT: International students who
details of all courses at ECU. You can find
are considering changing their course/
details of your course structure, major,
major must be aware of the implications
minor and units.
it may have on maintaining their Student
More info: Visa. International students must call
134 328 and arrange an appointment with
Web: handbook.ecu.edu.au a Student Connect Officer in order to
change their course.
Credit Points
More info:
The Credit Point system is designed to help
you keep track of your progress towards Visit: Course Information Offices
completing your qualification. You will find Ask Us keywords: Course advice,
the following basic information helpful: Course change
• To complete a single bachelor degree you
require 360 – 480 credit points. Re-enrolments
• If you are studying full-time you are You will need to re-enrol on SIMO for both
completing between 45 – 60 credit points Semester 1 and 2 by the set deadline dates.
per semester. Enrolled students (or those on intermit
• You can find out the credit point value status up to 12 months from the date of
of your units by checking the ECU intermit) will be advised of these dates via
handbook. email, and the SIMO homepage.
• The majority of undergraduate units at
ECU are 15 credit points. More info:
Ask Us keywords: Re-enrolment
More info:
Visit: Course Information Offices
Web: handbook.ecu.edu.au/
Ask Us keywords: Credit points
10Examinations Course Status
You will be able to access your draft exam Each semester, the University monitors
timetable on SIMO approximately eight your academic progress and assigns you a
weeks before the examination period and course status in line with the University’s
the final exam timetable approximately Admission, Enrolment and Academic
six weeks before. Queries about exam Progress Rules.
rules and procedures should be directed
via the ‘Got a Question? Ask us’ link Good Standing
available on the ECU home page and the ‘Good Standing’ applies to students who
Student Portal. are making satisfactory course progress.
Queries regarding exam content and/ You will commence your first semester of
or format should be discussed with study with ECU on ‘Good Standing’.
your lecturer.
Probation
More info: ‘Probation’ status is a warning that you are
Email: assessments@ecu.edu.au making marginal progress in your course
and that your academic performance
Web: intranet.ecu.edu.au/student/
will be monitored. ECU will advise you in
my-studies/exams-and-results
writing if your enrolment has been assigned
Ask Us keywords: Exams ‘Probation’ status.
Results At Risk
Your final unit results will be released on ‘At Risk’ status is a warning that you are
SIMO approximately four weeks after the deemed to be at risk of being excluded
final examination period. Please refer to from your course. You will also be restricted
‘Got a Question? Ask Us’. to an enrolment of no more than 45 credit
points. ECU will advise you in writing
On completion of your course, a hard copy if your enrolment has been assigned
official Statement of Academic Record, ‘At Risk’ status.
along with a course complete letter, is
mailed to your correspondence address Exclusion
usually within two weeks after the results
Students are excluded from their
are available on SIMO. If you require an
course when they have failed to achieve
additional official Statement of Academic
satisfactory progress. International
Record you can request one through
students note: Being placed on ‘Probation’,
Student Central at any time. For further
‘At Risk’ or ‘Excluded’ status may have
details please refer the ‘Got a Question?
serious implications, as failure to achieve
Ask us’ link available on the ECU home
satisfactory academic progress is
page and the Student Portal.
considered a breach of your Student Visa.
More info: More info:
Web: intranet.ecu.edu.au/student/
Ask Us keywords: academic progression
my-studies/exams-and-results
status
Ask Us keywords: Result
11Appealing Unit Results or • Computer facilities, including
photocopying, scanning and printing.
Excluded Course Status
• Microwave ovens and vending machines.
If you are not satisfied with an assessment,
unit result, examination or your course More info:
status you have the right to lodge an
Phone: (61 8) 6304 5525
appeal within 20 business days of the result
Web: ecu.edu.au/centres/library-services
being released on SIMO.
Email: library@ecu.edu.au
More info: Twitter: @ECU_Library
Web: intranet.ecu.edu.au/student/ Ask Us keywords: Library
my-studies/exams-and-results
Ask Us keywords: Results, appeals Referencing
At ECU, all written assessments are
Library required to follow a standard referencing
Library services work in partnership across format. Referencing is a formal, systematic
the University to offer seamless services way of acknowledging the sources that you
and a welcoming environment. The digital have found in your research and used in
world can be overwhelming but the library your assessment. Failing to acknowledge
is here to assist you find the right resources other writers’ words, ideas or theories,
and support your learning and research on either intentionally or unintentionally is
and off campus. The library helps you save considered plagiarism.
valuable time by assisting you to find what Follow the ECU Referencing Guide to
you need. Library resources are discoverable ensure that you understand and use
via ECU Worldsearch and your study is correct referencing.
supported by several online research and
referencing tools and apps. More info:
Mt Lawley campus library includes a Web: www.ecu.edu.au/centres/library-
Curiosity Studio and resources in this services/how-to-guides/referencing
space can help you try new devices and Ask Us keywords: Referencing
new digital approaches (3D printer,
electronics, and makerspace). At Joondalup
you have 24/7 card access to the social
Slide Modules
learning space, including sleep pods. Need to get familiar with using ECU’s
Digital Learning Environment? Don’t know
Other services offered by the
what Blackboard is? What about how
library include:
to use it? Not sure how to access your
• Online access to key academic and student email account? Need tips on how
scholarly resources (see Library Services to participate in classes and discussion
overview)Assignment support through boards? Need some tips on safe use of
finding the right information, workshops social media?
and peer to peer support.
Check out the SLIDE Modules. They cover
• Research support. a range of topics that will help you get
• Borrowing from the print resources from engaged with learning at ECU and will help
other Australian university libraries you in your future.
• Support for you through your learning
journey (Academic integrity, using More info:
scholarly resources)Bookable quiet study Web: ecu.au.libguides.com
and group learning facilities.
12Learning Advice Academic Calendar
Learning consultants can assist you with The calendar on page 14 contains the
developing your study skills and can answer standard term dates. Your course may use
many questions regarding your studies. a different calendar. You should check your
school webpage to confirm which calendar
For example:
applies to you.
• How do I keep up with all the reading?
• What should I be doing with my More info:
lecture notes? Web: intranet.ecu.edu.au/student/
• How do I know if I’m plagiarising? dates-and-events/academic-calendar
• What makes a good essay or assignment
at university level? Financial and Academic
• How do I reference? Penalty Dates
If you would like assistance with these You should be aware of the census or
or other study related questions, please reporting dates when enrolling in a unit,
check the range of activities and resources as these indicate when you can withdraw
offered by learning consultants on ECU without incurring a penalty (either financial
campuses. These can be found by visiting or academic).
the Academic Skills Centre, which is
accessible through the ‘My Communities’
tab of your Blackboard homepage.
Census Dates
The Census Date is the date on which
More info: your enrolment is deemed to be finalised.
Web: intranet.ecu.edu.au/student/ After the Census Date you will be charged
my-studies/study-advice/learning-advisors for your unit(s) and start accumulating a
HECS-HELP or FEE-HELP debt. You must
Ask Us keywords: Learning Advice make any upfront payments and submit any
request(s) for Commonwealth assistance by
Lynda the Census Date.
As an Edith Cowan To withdraw from a unit(s) without
University student, you have unlimited incurring the cost for that unit(s), you must
FREE access to Lynda.com, an online library do so before the Census Date.
of high-quality instructional videos on the
latest software tools and skills. With more More info:
than 4,918 courses and 186,181 video Web: intranet.ecu.edu.au/student/
tutorials taught by industry experts, dates-and-events/withdrawal-dates
Lynda.com is designed for all levels of
Ask Us keywords: Census Date
learners and is available whenever you’re
ready to learn. You can even view courses
on your iPhone, iPad, Android phone or
tablet, or other mobile device. Lynda.com
experts have curated playlists to help you
get started in any of our subjects.
More info:
Web: lynda.com/newcourses.aspx
Ask Us keywords: Research Support
132018 Academic Calendar
SCHOOL
MON FRI SEMESTER PATTERN TERMS WA NOTES
JAN 1 5
Alternative
8 12 Semester Dates
15 19 Some Courses in the
following Schools use
22 26
alternative Semester
29 2 31 JAN Dates. Please contact the
Course Information Hub for
FEB 5 9 more details.
12 16 • Education
ORIENTATION
19 23 • WAAPA
26 2 1 • Nursing & Midwifery
• South West
MAR 5 9 2
12 16 3 University Observed
Public Holidays
19 23 4
New Years Day 1 Jan
26 30 5
Australia Day 26 Jan
APR 2 6 6 Good Friday 30 Mar
9 13 7 13 APR Easter Monday 2 Apr
Anzac Day 25 Apr
16 20 MID SEMESTER BREAK Christmas Day 25 Dec
23 27 8 Boxing Day 26 Dec
30 4 9 30 APR
MAY 7 11 10
Further information:
14 18 11
Phone: 134 328
21 25 12
28 1 13
JUN 4 8 STUDY WEEK
11 15
EXAMS
18 22
25 29 29 JUN
INTER SEMESTER
JUL 2 6
9 13 DEFERRED EXAMS
16 20 16 JUL
ORIENTATION
23 27
30 3 1
14SCHOOL
MON FRI SEMESTER PATTERN TERMS WA NOTES
AUG 6 10 2
13 17 3
20 24 4
27 31 5
SEP 3 7 6
10 14 7
17 21 8 21 SEP
24 28 MID SEMESTER BREAK
OCT 1 5 9
8 12 10 8 OCT
15 19 11
22 26 12
29 2 13
NOV 5 9 STUDY WEEK
12 16
EXAMS
19 23
26 30
DEC 3 7
10 14 DE FERRED EXAMS 13 DEC
17 21
24 28
15Academic Penalty Dates Appointments can be booked online or,
alternatively, you can drop-in for a chat and
The Academic Penalty Date is the date on
become part of the research community.
which your academic participation in a unit
is confirmed. More info:
You must withdraw from a unit before this Web: intranet.ecu.edu.au/research/for-
date to avoid incurring a fail for the unit, research-students/soar-centre
which carries a grade of WF (withdrawn
fail). This applies to all courses except VET, Ask Us keywords: Research Support
honours, research masters or doctoral
thesis units. Other Research Support
Extensive support for research students
More info:
is also offered through the Office of
Web: intranet.ecu.edu.au/student/ Research and Innovation, Library, Research
dates-and-events/withdrawal-dates Centres, Postgraduate Coordinators and
Ask Us keywords: Academic penalty date school-based services. You will have:
• Dedicated Research Consultants, who
Postgraduate Services provide advice on planning your research,
research design and methodology, data
Graduate Research School analysis and reporting
ECU’s Graduate Research School (GRS), • Dedicated Academic Writing
provides a supportive environment for Consultants, who provide advice on
research students and their supervisors. writing research proposals and theses.
We aim to enhance the quality of the They can also assist with initial planning
research experience and culture at ECU of a text, structuring and organising
by providing face‑to‑face and online ideas, as well as with grammatical and
training, seminars, academic events and stylistic problems.
social activities.
The GRS workshops are free and will ECU Study Overseas
help you to develop new research and There are a number of opportunities for you
professional skills, plus providing the as an ECU student to broaden your skills,
opportunity to network with other knowledge and intercultural awareness by
researchers. We also offer regular social undertaking part of your study overseas.
events to encourage a collaborative and
ECU has more than 90 exchange partners
supportive peer network.
in 35 countries, and there are financial
More info: assistance options which can assist you in
undertaking an overseas study experience.
Web: reachyourpotential.com.au/grs
Due to the time involved in planning and
applying to study overseas you should
SOAR Centre contact Student Central as early as
The SOAR Centre is based on both possible to discuss your options for studying
the Joondalup and Mount Lawley overseas as part of your ECU degree.
campuses, and is a peer-to-peer
support service for all Higher Degree More info:
by Research (HDR) and Honours Web: intranet.ecu.edu.au/student/
candidates. Our SOAR Ambassadors, my-studies/study-opportunities/study-
who are also research candidates, overseas/study-abroad
offer free support and resources for the
transition to life as a researcher, career Ask Us keywords: Study abroad
development and building research skills.
16Your support
Student Central Student Health Services
The Student Central office on each campus The Student Health Services provide
is the first point of reference for all student General Practitioner (GP), Nurse and
enquiries, including: Allied Health services to assist you with
your health care needs. Appointments
• Administration needs are recommended and all consultations
• Enrolments occurring within the Student Health
• Student support services Services are strictly confidential.
• Lodgement of forms General Practitioner services provided to
• Lost property local students are direct billed to Medicare.
• Accepting EFTPOS, credit card and Services provided to international students
cheque payments with current Overseas Student Health
Joondalup Campus – Building 34 Cover (OSHC Allianz and OSHC Medibank
Private only) coverage are direct billed
Mount Lawley Campus – Building 3 to the provider. Physiotherapy services
South West Campus – Building 1 are privately billed (available in Mount
Lawley only).
More info:
Joondalup Campus – Building 6, Room 230
Telephone: 134 328 Phone: (61 8) 6304 5618
Email: enquiries@ecu.edu.au
Mount Lawley Campus – Building 8,
Web: intranet.ecu.edu.au/student/support/ Room 109
contact-us
Phone: (61 8) 9370 6814
Ask Us keywords: Central
South West Campus – there is no medical
centre on campus, but there are medical
centres in Bunbury and surrounds.
More info:
Web: intranet.ecu.edu.au/student/support/
student-health
Ask Us keywords: Health Services
17Counselling Service Equity, Diversity and Disability
The Counselling Service is a free and Service (EDDS)
confidential service to all current ECU The Equity, Diversity and Disability Service
students residing in Australia to address any (EDDS) provides a free, confidential service
personal issues that impact on your studies. for students with a disability or medical
Counsellors can provide you with emotional condition, either permanent or temporary,
support, help you understand the problems which may affect various aspects of life
you have and assist you to find new solutions at ECU. EDDS also caters for students
and new ways of coping. Sometimes, who are carers for a family member with
specialised support or treatment from other a disability or medical condition. Students
agencies may be required. If this needs to who register with this service can receive
happen, your counsellor will discuss a referral help with:
with you.
• Liaising with academic staff
You can talk to a counsellor about anything
• Reading materials in alternative formats
that is causing you concern, such as:
• Alternative examination conditions
• Balancing study, life and work. • Resource information and advice
• Managing your time effectively. • Assistance with Library services
• Cultural adjustment and living away • Provision of assistive equipment and
from home. technology
• Feeling stressed, anxious or depressed. • AUSLAN interpreting services
• Difficulty studying, worrying about • Note-taking and transcription services
achievement, doing presentations
• Other support as appropriate.
and exams.
• Problems in relationships with family, Please contact the Equity, Diversity
friends and partners. and Disability Service for a confidential
chat, to find out more information or to
• You have been sexually assaulted (current
register as soon as possible to ensure that
or past). If you need to report a sexual
appropriate assistance and resources are
assault or sexual harassment incident,
organised in good time.
information on how to do so can be found
here: http://intranet.ecu.edu.au/student/ More info:
support/sexual-assault-and-harassment/
how-do-i-report-a-sexual-assault Email: studentequity@ecu.edu.au
• You are having issues around identity Telephone: (61 8) 6304 6960
• You are experiencing suicidal thoughts Web: intranet.ecu.edu.au/student/support/
or difficulties with thoughts around student-equity
harming yourself. Ask Us keywords: Equity, Disability
Reception office hours are Monday to Friday
from 8.30am to 5.00pm.
Joondalup Campus – Building 34, Room 245
Mount Lawley Campus – Building 3, Room 128
South West Campus – Building 1, Room 121
More info:
Telephone: (61 8) 9370 6706
Email: counselling@ecu.edu.au
Web: student.ecu.edu.au/support/counselling
Ask Us keywords: Counselling
18Student Connect Careers And Leadership
Student Connect is a specialist student Services
support team located on each campus. Get Ready!
Its primary function is to work closely
with students who need support in With ECU Careers and Leadership Services,
maintaining their studies, due to Academic you could go anywhere.
or Personal issues. • Am I in the right course for the career
Student Connect is an appointment I want?
based, confidential service based on • How can mentoring and volunteering
individualised case management. At the improve my employability skills?
initial appointment a Student Connect • Where do I find the best employment
Officer will establish a tailored action opportunities for me and make myself
plan to determine strategies to overcome stand out from the crowd?
barriers to success. Action plans typically
ECU Careers and Leadership Services
involve referrals to a range of services
offer a range of free resources and
which could include the Course Information
professional services to help you answer
Hub, Learning Consultants, staff within
these questions.
the School as well as traditional specialist
services such as Equity, Counselling, Through our service, you will have access
Student Health Service etc. and if required to workshops, online resources, virtual and
external agencies. on campus careers fairs, one-on-one career
appointments and a range of volunteering
Student Connect work closely with both
and mentoring opportunities to improve
Domestic and International students to
your employability skills and make you an
provide a range of advice that focuses on:
ECU job ready graduate.
• Study load management
• Alternative enrolment options dependent
on the students’ personal situation
• Providing access to specialised services
In supporting International students, the
Connect team provides:
• Enrolment load monitoring
• Advice regarding student visas and
associated processes
• Confirmation of Enrolment (COE)
variations
• Department Immigration and Border
Protection reporting ramifications.
More info:
Telephone: (61 8) 6304 2988
Email: studentconnect@ecu.edu.au
Web: intranet.ecu.edu.au/student/support/
student-connect
Ask Us keywords: Student Connect Officer
19Careers Mentoring:
ECareerHub: • Help new students settle in to ECU as a
mentor in the Peer Mentoring Program
• Access a range of employment, training,
internship, vacation and graduate • Gain insights into your chosen industry
opportunities and build valuable professional
relationships through the Alumni
• Register for one of our career workshops
Mentoring Program.
• Discover events including employer visits,
regular industry networking events, Unlike other university career services,
career fairs and panel discussions ECU offers ongoing support even after
• Book an appointment with a you graduate. Regardless of where you
Career Adviser are in your career journey, Careers and
Leadership Services can help make you
• Access online career resources, career
an ECU job ready graduate. Don’t wait,
direction planning tools and FAQ’s
contact us today!
• Stay informed through the CareerHub
News page More info:
One-on-one career appointments: Telephone: (61 8) 6304 5899
• Job search techniques, including résumé Web: intranet.ecu.edu.au/student/support/
writing, how to address the selection careers-and-leadership-services
criteria and what to say in an interview Email: careers@ecu.edu.au
• Assessing your career development goals
Ask Us keywords: Careers, Mentor, Volunteer
and assistance to develop an individual
action plan
• Build self-awareness skills to understand Faith Support
your personal strengths, interests and You, your faith, and your traditions are
personal qualities valued and respected as a member of
• Networking and the importance of ECU’s dynamic, multicultural and multifaith
making contacts within your chosen community. The below resources are
industry. available to students:
• The Multifaith Chaplaincy service is
Employability
available to assist and support your
Taking part in volunteering and mentoring spirituality, to provide care, and foster a
activities improves your leadership, sense of community at ECU.
communication and employability skills. It • Mount Lawley Multifaith Centre – Room
also looks great on your résumé and helps 8.114 is available for meetings, prayer,
you stand out from the crowd. bible studies and other faith purposes.
Volunteering: • Joondalup Police Chapel – The Joondalup
Police Chapel is available to the ECU
• Give back to your local community
community.
• Get involved in important social and
• Mussallahs are available at Joondalup
environmental issues
in Room 17G.101 and at Mount Lawley in
• Develop academic, professional and Room 16B. For access call 6304 3333.
social networks
• Meet like-minded people. More info:
Web: intranet.ecu.edu.au/student/campus-
life/campus-facilities/multifaith-centre
Ask Us keywords: Multifaith
20Off-Campus Support Tutorial Assistance
Off-campus (online) units are delivered via Aboriginal Tutorial and Mentoring Program
virtual learning environment, Blackboard, (ATMP)
accessible through the Student Portal.
The Aboriginal Tutorial and Mentoring
All students studying off-campus units can Program (ATMP) aims to improve the
access the same services and facilities as educational outcomes of Aboriginal and
on-campus students. ECU is committed to Torres Strait Islander students in tertiary
providing you with flexible, student-focused courses to the same levels as those for
learning opportunities. non-Aboriginal Australians.
More info: The ATMP covers the cost of engaging
a tutor to provide academic and study
Telephone: 134 328 skills assistance to eligible students.
Email: enquiries@ecu.edu.au Students can receive up to two hours
Web: intranet.ecu.edu.au/student/support/ tutorial assistance per subject per
off-campus week, which will be supplemented by
an additional total of five hours exam
Ask Us keywords: Off-Campus
preparation (conditions apply).
Aboriginal and Torres Strait The Centre for Learning and Teaching
facilitates ATMP for Aboriginal and Torres
Islander Student Support Strait Islander students at ECU.
Kurongkurl Katitjin To be eligible for ATMP, you must be
Kurongkurl Katitjin, pronounced of Australia Aboriginal or Torres Strait
koor-ong-curl cut-it-chin, is a Nyoongar Islander descent, and enrolled (internally or
phrase meaning “coming together to externally) on a full-time or part-time basis
learn” and is the name of ECU’s Centre in an undergraduate education program.
for Indigenous Australian Education and Students will need to complete a student
Research. Established in 1991, Kurongkurl application form every semester.
Katitjin plays a key role in assisting the First year students are strongly encouraged
University to meet its commitment to to apply for ATMP to help with your studies
Aboriginal and Torres Strait Islander people. in your foundation year.
The role encompasses support for Bridging, postgraduate and WAAPA
whole-of-university activities and students are not entitled to ATMP
programs, including facilitating specific assistance. However applications from
teaching, research and social support students will be considered on a case by
to meet the academic and cultural case basis.
needs of Aboriginal and Torres Strait
Islander students. Student Rooms
As an important cultural and social hub Kurongkurl Katitjin provides dedicated
for Aboriginal and Torres Strait Islander study and relaxation areas for Aboriginal
students, Kurongkurl Katitjin is located on and Torres Strait Islander students at ECU.
the Mount Lawley Campus, though has These areas provide additional computing
custom facilities across all campuses. facilities, quiet space for tutoring sessions
and a social hub to connect as a student
community. Access can be arranged by
contacting Kurongkurl Katitjin.
21Elders-in-Residence Connect Officer (except when
Each ECU campus has a local Nyoongar completing units in the final semester
Elder-in-Residence. Elders provide high of the course)
level advice and support for Aboriginal ‒‒ Withdrawing or deferring studies
cultural activities across the University to without authority
all staff and students. • Failing to provide ECU with address/
Appointments can be arranged by email via change of address details within seven
Kurongkurl Katitjin. days of arrival or address change
• Not maintaining overseas student health
More info: cover (OSHC)
Web: www.kk.ecu.edu.au Students are encouraged to familiarise
Email: kk@ecu.edu.au themselves with these conditions and
any others by visiting the Department of
Ask Us keywords: Indigenous Studies,
Immigration and Border Protection website.
Tutorial Assistance, Aboriginal, ATMP
More info:
International Student Support Web: border.gov.au/Trav/Stud
Emergency Assistance Ask Us keywords: International Visa
Australia's emergency services (Police, Fire
International Support and Assistance
or Ambulance) can be reached by calling
000 on any phone. For more information International students are able to access
visit www.triplezero.gov.au all the support services listed in this guide.
Please ensure you have read it thoroughly
International Online Resources so you are aware of the services available
ECU has prepared online resources to you as an ECU Student. In addition
which will help you transition into study to this you can also contact the Student
in Australia with ECU. All International Connect Team for assistance with:
Students should explore the information • Confirmation of Enrolment (CoE)
made available via the Online International • General advice regarding maintaining
Student Induction. visa compliance
More info: • Any other issue you are concerned about
that may be affecting your studies
Telephone: 134 328
Email: enquiries@ecu.edu.au More info:
Web: ecu.edu.au/new-students/relocating- Telephone: (61 8) 6304 2988
and-international-students Email: studentconnect@ecu.edu.au
Maintaining Your Visa Web: intranet.ecu.edu.au/student/support/
student-connect
Students must comply with their visa
conditions and ECU enrolment requirements Legal Assistance
in order to retain their Student Visa.
The ECU Student Guild offers services to
Students will be reported and visas may be
help with Financial and Legal support.
cancelled for:
• Not meeting course requirements in More info:
relation to enrolment, attendance and Telephone: (61 8) 6304 2640
satisfactory academic progress including: Email: studentassist@ecuguild.org.au
‒‒ Studying less than a full-time load Web: ecuguild.org.au/student-assist/
without approval from a Student
22Respect. Now. Always. Report an Incident
Sexual Assault and Harassment You can report a sexual assault directly to
ECU on +61 8 6304 2282 all hours, or by
At ECU we are committed to a safe email: reportassault@ecu.edu.au
learning and working environment.
We have zero tolerance for sexual assault Reporting outside ECU:
or harassment. • WA Police (131 444) all hours
Support is available from ECU and other • The Sexual Assault Resource Centre
organisations, no matter when or where (SARC) on +61 8 9340 1828 or
the assault or harassment happened. 1800 199 888 (free from landline)
all hours
Support Available
Please let someone at ECU know you have
ECU has staff ready to support students. made a report so we can support you.
You can decide if, when and where you
seek help. What Will Happen if I Make a Report?
Your report will be escalated to a senior
More info:
member of ECU staff as soon as possible.
Web: intranet.ecu.edu.au/student/support/ They will attempt to contact you as soon
sexual-assault-and-harassment/who-can- as they receive the report and ask how
i-talk-to-about-my-situation you wish to proceed. They will arrange
any support you may need, including
Who do I Call in an Emergency police reporting, counselling, medical
If your situation is immediately appointments, or rehousing.
life-threatening or urgent:
You may also choose no action be
Call 000 from a landline or taken other than ECU providing
Call 112 from a mobile. appropriate support.
Request immediate police attendance and/
or ambulance if needed. More info:
ECU Security can be contacted at any time Web: intranet.ecu.edu.au/student/support/
(day or night) sexual-assault-and-harassment
Call +61 8 6304 3333
ECU Security will also follow up with other
ECU support staff or Police and Emergency
Services if required.
23PAYMENT TIME
PAYMENT METHOD HOW TO PAY (BUSINESS DAYS)
ECU ONLINE PAYMENT Access our secure transaction site: 1-2 days
yyVISA and MASTERCARD payonline.ecu.edu.au for payment
24 hours a day by Credit or Debit Card.
PAYMENT FROM OVERSEAS Payment can be made in your 4 days
yyVISA and MASTERCARD preferred currency from overseas via
yyBank Deposit bank transfer or credit card. Log in via
yyBank Transfer the secure ECU Western Union site:
www.geoforeducation.com/ecu
TELEPHONE AND INTERNET Contact your participating Bank or 3-5 days
BANKING Financial Institution to make this
yySavings payment directly from your cheque
yyCheque Accounts account, savings account or credit card.
yyVISA and MASTERCARD When prompted simply enter the BPAY
yyOther Credit cards Biller Code and your reference number
shown on your Statement of Account.
TELEPHONE PAYMENT For payment by Debit / Credit 3-5 days
yyVISA and MASTERCARD (MASTERCARD / VISA) Cards by
telephone: Call 1300 BPOINT
or 1300 276 468
When prompted, simply enter the
BPOINT Biller Code and your reference
number shown on your Statement
of Account.
CHEQUE PAYMENT BY MAIL Mail to: AUD$ Cheques
Edith Cowan University, 5-10 days
Student Fees Office,
270 Joondalup Drive,
Joondalup, 6027
Please enclose a copy of your
Statement of Account.
PAY AT STUDENT CENTRAL yyJoondalup Building 18 1-2 days
yyEFTPOS yyMount Lawley Building 3
yyVISA and MASTERCARD yyBunbury Building 1
yyCheque Please note cash payments are
not accepted.
CASH PAYMENT Provide your Student ID Number and 1-2 days
yyIn person at selected Statement of Account available on
Commonwealth Bank of SIMO to pay at the following W.A.
Australia branches Commonwealth Bank of Australia
Branches:
$
yyJoondalup
yyWhitfords
yyDianella
yyMorley
yyKarrinyup
yyMount Lawley
yy150 St Georges Tce Perth
yyBunbury
INTERNATIONAL MONEY Pay by International Money Transfer 7 days
TRANSFER To transfer money into ECU’s bank (timing may vary
account: payonline.ecu.edu.au/imt by bank location)
24Money Matters Fees Help
Fees Calculator HECS-HELP, FEE-HELP and SA HELP are
available to eligible students. HECS-HELP
The Fees Calculator can be used to is a loan that enables Commonwealth
calculate the approximate cost of the first Supported students to defer the payment
year of your course or to search for the cost of their student contribution amounts.
of a unit. FEE-HELP is a loan scheme available to
The rate of fees charged will be dependent domestic students in eligible fee-paying
on the course in which you are enrolled in, programs. SA-HELP is a loan scheme
your Citizenship/Visa status and where you available to eligible students for their
are residing. Student Services and Amenities Fee (SSAF).
More info: More info:
Web: intranet.ecu.edu.au/student/money- Telephone: (61 8) 6304 3535
matters/fees/fees-calculator Email: student.fees@ecu.edu.au
Ask Us keywords: Fees Calculator Web: studyassist.gov.au/sites/StudyAssist/
Web: intranet.ecu.edu.au/student/money-
Fee Invoices and Due Dates matters/fees/domestic/help-loans
Tuition fees are payable each teaching Ask Us keywords: HECS or HELP loan
period that you are enrolled in a unit. Your
fee invoice, which is also known as your Paying Fees
Statement of Account, will be available Ensure that you allow time for your
at the beginning of each teaching period payment to reflect on your Statement
(eg. Semester, Trimester, Term) through of Account on SIMO by referring to the
SIMO. After you have enrolled into your payment time as outlined above. If the
unit(s) and approximately 2-4 weeks prior payment has been made after the due
to the due date, you will receive an email to date, you must contact the Fees and
your student account to advise you of the Scholarships Office.
availability of your Statement of Account.
If you are enrolled into teaching periods
More info:
other than or in addition to Semester 1 and Web: payonline.ecu.edu.au
Semester 2, you will be invoiced separately
Ask Us keywords: Paying Fees
for these units prior to the relevant due
date for that teaching period.
Please note that the due date for payment
of fees is not the ‘Census’ or ‘Financial
Penalty’ date.
More info:
Web: intranet.ecu.edu.au/student/money-
matters/fees
Ask Us keywords: Statement of Account
25Student Services and Scholarships
Amenities Fee ECU Scholarships are offered to potential
In October 2011, the Australian Parliament students as well as current students and
passed the Higher Education Legislation support undergraduate, postgraduate or
Amendment (Student Services and research degree study. ECU Scholarships
Amenities) Bill 2011 to allow universities and aim to assist you financially while you study
other higher education providers to charge a and can usually be used for a variety of
compulsory Student Services and Amenities expenses including course fees, text books,
Fee (SSAF) from 2012. Under the legislation other study related or living expenses.
universities are allowed to charge an annual They are available to a wide range of
SSAF which is indexed annually. students, such as postgraduate research
students, Aboriginal and/or Torres Strait
The SSAF revenue is allocated entirely to the Islander Australians, students from low
provision of student services and amenities, socio-economic backgrounds, students
ranging from student social clubs and from rural or regional areas and students
societies, to health, counselling, sport and with disabilities. They are offered to high
recreation, student welfare, careers advice, academic achievers and those in need of
student advocacy, Orientation, production financial support. There are also many
and dissemination to students of media, help awards and scholarships funded by
in Orientation and student representation. external donors.
Your SSAF Fee is not automatically included Examples include:
in any HECS-HELP or FEE-HELP payments
and must be paid in addition to your tuition • ECU Equity scholarship
fees. However you may be able to opt to • ECU Excellence scholarships
defer payment of the Services and Amenities • ECU Aboriginal and/or Torres Strait
Fee using SA-HELP via your SIMO account Islander scholarships
if eligible. • ECU South West campus scholarships
More info: More info:
Web: intranet.ecu.edu.au/student/money- Web: ecu.edu.au/scholarships
matters/student-service-amenities-fee
Ask Us keywords: Scholarships
Ask Us keywords: Services and
Amenities Fee
26Loans Elite Athlete Program
ECU Student Loans are aimed at assisting The University recognises and promotes
you to successfully complete your course by the value of combining both sporting and
improving your circumstances. ECU Student academic aspirations. ECU is a member of
Loans are available to students who meet the Elite Athlete Friendly University (EAFU)
the eligibility requirements, for amounts network. ECU has an agreement with the
between $500 and $1500. The loans are Australian Sports Commission to support
interest-free and must be fully repaid elite athletes in achieving and balancing
within 12 months (26 fortnightly payments). both their academic and sporting pursuits.
All student loan applications are assessed
There are many elite athletes currently
in accordance with the Management of
studying at ECU who compete nationally
Student Loans Policy, see the website
and internationally in a broad range of
for further information including
sports including AFL football, basketball,
eligibility requirements.
soccer, netball, athletics, swimming,
More info: cycling, rowing, volleyball, hockey and
wheelchair sports.
Web: intranet.ecu.edu.au/student/money-
matters/loans For further information on whether you
qualify as an ECU Elite Athlete and to
Ask Us keywords: Loan register for the program:
More info:
Web: intranet.ecu.edu.au/student/support/
elite-athletes
27Western Australia
Joondalup
Mount Lawley Perth
Bunbury
Your campus
Campus Maps Getting Around
We provide our campus maps in multiple Public Transport
formats to assist you to easily locate our
buildings and other facilities: Public transport to ECU is easy. Our Active
Transport maps, which are available
• Interactive campus maps to search and through our website, illustrate the bus
zoom in to find specific locations, rooms routes and bus stops, CAT routes and stops
and routes as well as the train and bus stations.
• Downloadable campus maps are
Joondalup Campus
provided in the PDF format and are
suitable for printing and taking with you The Joondalup Campus is located a short
• Access and mobility maps that provide distance from the Joondalup Train Station
information to help you make informed making it easy to catch public transport to
choices about safe and accessible routes ECU. You can simply walk from the station
to and from, and within, our campuses to the Joondalup Campus, or there is a free
CAT Service that runs directly from the
• Directories are located at various points
train station to the Joondalup Campus.
around our campuses
Mount Lawley Campus
More info:
The Mount Lawley Campus is located on
Web: ecu.edu.au/about-ecu/our-campuses/ Alexander Drive which is well serviced by
campus-maps buses that run to and from Perth every
Ask Us keywords: Map 15-20 minutes, as well as direct services
to Morley Bus Station, Alexander Heights
and Ballajura.
28South West Campus Parking On Campus
The South West Campus is located in All vehicles parked on University grounds on
South Bunbury and is well serviced by weekdays, between 8.00am and 5.00pm,
TransRegional buses. are required to display either a current valid
parking permit or a valid metered parking
More info:
ticket. All ECU parking areas and bays are
Telephone: (61 8) 9722 7800 clearly marked. You must park within the
Web: pta.wa.gov.au/ appropriate marked bay in accordance
Ask Us keywords: Transport to ECU with your permit/ticket entitlements. If
you wish to park on campus you will need
to purchase a Student (Red) parking
Smart Rider permit online. For short term parking, daily
All full-time ECU students are entitled and weekly scratchies can be purchased
to Transperth concession fares as long from either the campus cafés or Co-
as they have a valid Transperth Tertiary Op Bookshop.
SmartRider (no other form of concession
will be accepted). Part-time students are For security reasons, students with a
not entitled to tertiary concession fares. current permit remaining on campus after
5.00pm are permitted to park in staff bays
Your ECU Student ID card can also be (marked blue) in order to be closer to the
set up for Transperth travel (instead of university buildings.
getting a separate Tertiary SmartRider);
however you will need to complete the ECU When parking in an ACROD disabled bay
Transperth Consent Declaration form. You you are required to clearly display a current
can be assisted with this by eLab staff, at ACROD permit as well as a valid ECU
Student Central or you can apply online. Permit. These bays are enforced 24 hours
a day, 7 days a week.
More info:
More info:
Web: ecu.edu.au/about-ecu/getting-to-
ecu/tertiary-smartrider Web: ecu.edu.au/centres/facilities-and-
services/our-services/parking/overview
Ask Us keywords: SmartRider or
Transperth concession Ask Us keywords: Parking permit
30 mins 20 mins 100 mins
ECU Joondalup ECU Mount Lawley ECU South West
Campus from Campus from Campus from
Perth city by train Perth city by bus Perth city by car
29Cycling and Walking Urbi
For those who want to travel smart The Urbi Bike Share Scheme offers three
and access the University by walking or docking stations at the Joondalup Campus.
cycling, there are safe pathways that can The app-based bike sharing scheme
be used. Detailed information on end-of allows users to borrow a bike and helmet.
trip facilities such as lockable bike cages, Other Urbi bike stations are located at
lockers, showers and change rooms can be Joondalup Train Station, Joondalup Health
found on ECU campus maps. Campus and Lakeside Shopping Centre.
Web: ecu.edu.au/new-students/our- Urbi Bike Share located at:
campuses/campus-maps
• Building 22 & 31
Ask Us keywords: Campus maps • Campus Living Villages
Student Car Share More info:
The Student Car Share Scheme allows Telephone: +61 (0)8 9228 9009
students to hire a vehicle on a short
Email: info@urbibike.com.au
term basis. ECU has 2 cars available
at Joondalup and 2 cars available at Web: urbi.bike/joondalup/ecu-students/
Mt Lawley.
Student Car Share located at:
• Car Park Ten (10) at ECU’s Joondalup
Campus
• Car Park Nine (9) at ECU Mount Lawley
Campus
More info:
Email: info@studentcarshare.com.au
Web: studentcarshare.com.au/
30Security On-Campus Accommodation
The ECU Security & Traffic Services is On-Campus (ECU Village)
staffed by qualified, professional and
committed Security Officers and operates Accommodation on ECU campuses is
24 hours a day, seven days a week. Security provided by Campus Living Villages (CLV).
officers are available via our 24/7 control CLV specialises in developing exciting and
room to walk you to your car or bus stop supportive student residential experiences
when you are studying on-campus during for education institutions across the globe.
the evening, on weekends or public holidays. There is an excellent choice of fully
Should you notice any suspicious behaviour, furnished, self-catered room options across
or would like to report an incident please the three ECU campuses. Residential life is
call our dedicated and professional team at a core focus, with events designed to help
any time. students meet people from all over the
world, support their studies and learn new
Security telephones, located on an life skills
external wall of most buildings, connect
automatically to University security staff. Prices at the Villages are inclusive of all
Security & Traffic Services would ask that utilities, making it easy to budget for
all students and staff add our security with no hidden surprises. On-campus
number to your mobile phone just in case accommodation is limited and places fill up
you need our help. Our contact number is fast. We recommend applying as soon as
6304 3333. possible to secure yourself a room.
Personal Safety More info:
While your ECU campus and Perth and Web: mystudentvillage.com
Bunbury are very safe, clean and friendly. Ask Us keywords: accommodation
With this in mind, and considering our
campuses are open to the public, you are Off-Campus Accommodation
encouraged to use your common sense Campus Living Villages (CLV) can also
and remain vigilant by being aware of your assist you if you are interested in finding
personal belongings and surroundings. off-campus accommodation. Please
A few things to keep in mind are: contact ECU Village for more information.
• Keep your valuables in a safe place
More info:
• Do not leave bags containing money or
items of sentimental value unattended Email: info@ecuvillage.com.au
• At night, walk with a friend and keep to Ask Us keywords: accommodation
well-lit areas. Or, if on-campus, you can
ask Campus Security to walk you to your Homestay
vehicle or around campus. Homestay is another alternative style
• Keep your passport, personal items and of accommodation to on-campus living.
money in a safe place at all times Students selecting Homestay will live in an
• Always lock the door to your room/home environment in which they can study and
have access to the Australian way of life
More info: through interaction with another family
Telephone: Extension 3333 (ECU or individual.
phone only), or (61 8) 6304 3333 from any
More info:
external or mobile phone.
Web: ecu.edu.au/security Web: homestaynetwork.org/
Ask Us keywords: security, safety
31You can also read