Student Guide 2019 Edith Cowan University
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Edith Cowan University Student Guide 2019
Your Key Contacts
ECU Enquiries Counselling Service
Phone: 134 328 Phone: (61 8) 9370 6706
Email: enquiries@ecu.edu.au Email: counselling@ecu.edu.au
Web: askus.ecu.edu.au Web: ecu.edu.au/counselling
Facebook: facebook.com/students.ecu
Multifaith Chaplaincy Service
Twitter: twitter.com/ECU
Web: intranet.ecu.edu.au/student/campus-
Student Hub life/campus-facilities/multifaith-centre
Phone: 134 328 Student Finance
Email: enquiries@ecu.edu.au Scholarships
Joondalup Campus – Building 34, Level 1 Phone: 134 328
Mount Lawley Campus – Building 3, Level 1 Email: enquiries@ecu.edu.au
South West Campus – Building 1 Web: ecu.edu.au/scholarships
Support Services Fees
Phone: 134 328
Careers and Employability Services
Email: enquiries@ecu.edu.au
Phone: (61 8) 6304 5899
Web: fees.ecu.edu.au
Email: careers@ecu.edu.au
Web: ecu.edu.au/careers Library Services
Phone: (61 8) 6304 5525
Equity, Diversity and Disability Service Email: library@ecu.edu.au
Phone: (61 8) 6304 6960 Web: ecu.edu.au/centres/library-services
Email: studentequity@ecu.edu.au
Web: intranet.ecu.edu.au/student/support/ IT Service Desk
student-equity Phone: (61 8) 6304 6000
Email: itservicedesk@ecu.edu.au
Student Health Services
Web: intranet.ecu.edu.au/student/support/
Phone: Joondalup (61 8) 6304 5618 it-support
Phone: Mount Lawley (61 8) 9370 6814
Web: intranet.ecu.edu.au/student/support/ Emergencies and Campus Security
student-health Phone: (61 8) 6304 3333
Email: securityoperations@ecu.edu.au
Web: ecu.edu.au/security
ECU is committed to reconciliation and recognises and respects the significance of Aboriginal
and Torres Strait Islander peoples’ communities, cultures and histories. ECU acknowledges and
respects the Aboriginal and Torres Strait Islander peoples, as the traditional custodians of the land.
ECU acknowledges and respects its continuing association with Nyoongar people, the traditional
custodians of the land upon which its campuses stand.
Message from the
Vice-Chancellor
Edith Cowan University (ECU) courses are developed in consultation with industry, and
our exceptional teaching staff have the industry experience and networks to benefit
you. That’s why, as an ECU student, you can expect access to placement opportunities,
fieldwork, practicums and networking events as part of your studies.
This approach has been rewarded with a five-star rating for teaching quality over the past
twelve years, along with consistently high ratings for graduate satisfaction and student
support, as reported in the Good Universities Guide.
All members of the ECU community are encouraged to familiarise themselves with,
acknowledge and adopt, our University’s guiding values. These are:
• Integrity – behaving ethically and pursuing rigorous intellectual positions
• Respect – valuing individual differences and diversity
• Rational Inquiry – motivated by evidence and reasoning
• Personal Excellence – striving to realise potential
I wish you all the best for your time with us at ECU. I hope you succeed in your studies,
make lifelong friends and enjoy all that the university experience has to offer.
Professor Steve Chapman CBE
Vice-Chancellor
January 2019
3
Contents
Your Key Contacts 2 Your Studies 9
ECU Enquiries 2 Student Hub 9
Support Services 2 Managing Your Course 9
Message from the Vice-Chancellor 3 Advanced Standing 9
ECU Handbook 10
Getting You Started 6
Credit Points 10
Virtual Information Pack 6
Course Advice, Changes or
Ask Us 6
Withdrawal 10
Orientation 6
Re-enrolments 10
Activating Your Student Login 7
Examinations 10
Student ID Card 7
Results 11
Student Portal 8
Course Status 11
Student Information
Appealing Unit Results or Excluded
Management Online 8
Course Status 11
Blackboard 8
Library 12
Student Email 8
Referencing 12
Following Us 8
Slide Modules 12
Learning Advice 13
Lynda 13
Academic Calendar 13
Financial and Academic Penalty Dates 13
Census Dates 13
2019 Academic Calendar 14
Academic Penalty Dates 16
Postgraduate Services 16
SOAR Centre 16
Other Research Support 16
ECU Study Overseas 16
4
Your Support 17 Your Campus 28
Student Hub 17 Campus Maps 28
Student Health Services 17 Getting Around 28
Counselling Service 18 Security on campus 31
Equity Diversity and Disability Service Accommodation 31
(EDDS) 18 Computers and Multimedia 32
Student Success 19 ECU Sport and Fitness Centres 33
Careers and Employability Services 19 Student Guild 34
Faith Support 20 The Co-Op Shop 35
Online Support 21 Childcare 35
Aboriginal and Torres Strait Islander Food, Cafés and Bars 36
Student Support 21 ATMs 36
International Student Support 22 iSYTE Optometrists 36
Legal Assistance 22 Crown Salon 36
Respect. Now. Always. 23 ECU Environmental Programs 37
Money Matters 24 Smoke-Free Campus 37
Student Services and Amenities Fee 26
Your University 38
Scholarships 26
Student Charter 38
Loans 27
ECU Act, Statutes and Rules 39
Elite Athlete Program 27
ECU Policies 41
Military Personnel Program 27
External Assistance 42
Life Beyond University 43
5
Getting You Started
Virtual Information Pack Orientation
The Virtual Information Pack (VIP) will take ECU’s essential orientation program runs
you step by step through the information prior to and into the start of semester.
and actions needed to respond to your We have a range of fun and informative
offer, activate your accounts and ensure events planned for students during the
you are able to complete your enrolment. orientation period to help you successfully
transition to the uni life and thrive when
All students should complete this after they
starting your studies.
receive their offer letter.
Events are offered at the Joondalup,
There is a direct link to the Virtual
Mount Lawley and South West campuses.
Information Pack on the ECU homepage.
You can attend any event location, even
More info: if you study at another campus or are
enrolled to study online.
Web: ecu.edu.au/new-students/virtual-
information-pack • Visit ecu.edu.au/orientation to check out
the events and register for those you are
Ask Us keywords: Virtual Information Pack
able to attend. Some events book out
fast so it’s important to register online
Ask Us early to avoid missing out!
Ask Us is a knowledge-base of frequently • Get ready to enjoy your first days on
asked questions that you can search to find campus! If you miss an orientation
out information and seek answers. Look for event or are an off-campus student
the ‘Got A Question? Ask Us’ link at the who can't attend, you will find some
bottom of every ECU webpage. If you can’t helpful recordings and resources on our
find the answer in Ask Us, you can use the Orientation webpage, including a series
same service to send us your question or of modules that will teach you everything
chat to us live online. you need to get started. These are called
SLIDE: Student Learning in a Digital
Within this Student Guide, wherever you
Environment.
find a reference to ‘Ask Us Keywords’, type
the supplied keywords into Ask Us to obtain More info:
further information or links to relevant
webpages. Web: ecu.au.libguides.com/slide
Web: ecu.edu.au/orientation
More info:
Ask Us keywords: Orientation
Web: askus2.ecu.edu.au
6
Activating Your Student Login Student ID Card
You are automatically allocated an ECU You need to arrange your university identity
student account when you apply for a (ID) card when you enrol as a student
course at ECU, and it is activated when with ECU. Your Student ID Card has
you work through your Virtual Information multiple uses and serves as:
Pack (VIP). The VIP process will let you
• Your photo identification as an ECU
know your username and password which
student
you use to login to the University’s systems.
• Your borrowing card for ECU campus
This will give you access to your Student libraries and multimedia resources
Portal, SIMO (Student Information • Your print credit card for printing and
Management Online), ECU student photocopying
email, the learning management system
• Your Transperth SmartRider travel
Blackboard (MyECU), campus Wi-Fi and
concession card, if you so choose
the student computers on campus.
• Your confirmation of identity at
For any queries or problems in activating examinations
or accessing your account contact the IT • Your access card for entry to areas
Service Desk. related to your course and after hours
access to the eLabs
More info:
New and replacement cards can be
Telephone: (61 8) 6304 6000
obtained from Multimedia Resources on
Email: itservicedesk@ecu.edu.au each campus during library opening hours:
Web: ecu.edu.au/new-students/virtual- • Joondalup: eLab counter, Building 31
information-pack • Mount Lawley: eLab counter, Building 10
Web: intranet.ecu.edu.au/student/support/ • South West: eLab counter, Building 3
it-services
If you can’t make it to a campus to get your
Ask Us keywords: computer account Student ID Card you can apply online.
More info:
Web: intranet.ecu.edu.au/student/
support/it-services/getting-connected/
student-id-cards
Ask Us keywords: Student ID, Access, Print
7
Student Portal Blackboard
Your Student Portal is your gateway to Blackboard is the online learning
a range of services and information to environment where you can access unit
support your study including Blackboard, specific information such as reading lists and
SIMO, your student email, ECU Library forums, and communicate with your lecturer.
Services and a wide range of university
Each unit uses Blackboard in different ways
information.
depending on the lecturer’s preferences.
To access your Student Portal click on
If you are an off-campus student,
the Student/Staff Portal button on
Blackboard is where you access all your unit’s
the ECU homepage, then login using
study materials.
the ECU Login ID and password you
set up when completing your Virtual You can access Blackboard from the links on
Information Package. the left hand menu in the Student Portal.
More info: More info:
Web: portal.ecu.edu.au Web: blackboard.ecu.edu.au
Ask Us keywords: Portal Ask Us keywords: Blackboard
Student Information Student Email
Management Online All students are provided with an ECU
student email account. It is important
Student Information Management Online,
to check your student email regularly as
also known as SIMO is where you can:
the University will send you important
• Enrol in units before the start of each information such as re-enrolment periods,
semester exam timetables, semester results and
• Obtain your class timetable library notices.
• See your exam times and dates You can access your student email by
• View your results clicking ‘My ECU Email’ in the left hand
You first access SIMO when you complete side menu in the Student Portal, which
the Virtual Information Pack and use it to will take you to the Office 365 login page.
enrol in your first semester units. You can Login in using your student email address
then login to SIMO through the login links on (username our.ecu.edu.au) and
the left hand side of the Student Portal. ECU password.
More info: More info:
Web: portal.ecu.edu.au Web: portal.ecu.edu.au
Ask Us keywords: SIMO Ask Us keywords: Email
Following Us
Find ECU on your favourite social media
platform to keep connected with ECU.
Facebook: facebook.com/students.ecu
Instagram: instagram.com/
edithcowanuniversity
Twitter: twitter.com/ECU
YouTube: youtube.com/edithcowanuniversity
8
Your Studies
Student Hub Managing Your Course
The Student Hub is a dedicated service Confirming Your Unit Enrolment
centre that can assist with the following:
It is your responsibility to confirm that
• Course information and advice your enrolment details, unit selection and
• Enrolment assistance personal details are correct. You can do this
• How to resume a course following a through SIMO. Please advise the Student
deferral or discontinuation Hub if you notice there are any errors or
• Extensions of time, including time omissions in the details, or if you need
requirements for completion of courses assistance with your enrolment.
• Graduation eligibility
More info:
More info: Visit: Student Hub
Joondalup Campus: Building 34 Email: enquiries@ecu.edu.au
Mount Lawley Campus: Building 3 Ask Us keywords: confirming enrolment
South West Campus: Building 1
Web: intranet.ecu.edu.au/student/support/
Advanced Standing
contact-us/course-information-hub You can apply for Advanced Standing to
receive credit towards an ECU degree if
Ask Us keywords: Student Hub
you have relevant prior learning, which you
obtained through employment or studies
at another university or recognised
tertiary institution (including TAFE). This is
sometimes referred to as Recognition of
Prior Learning (RPL).
More info:
Web: ecu.edu.au/future-students/
course-entry/advanced-standing
Ask Us keywords: Advanced Standing
9
ECU Handbook
IMPORTANT: International students
The ECU Handbook provides you with who are considering changing their
details of all courses at ECU. You can find course/major must be aware of the
details of your course structure, major, implications it may have on maintaining
minor and units. their Student Visa. International
More info: students must call 134 328 and arrange
an appointment with a Student
Web: handbook.ecu.edu.au Success Officer in order to change
their course.
Credit Points
The Credit Point system is designed to help More info:
you keep track of your progress towards
Visit: Student Hub (see page 9)
completing your qualification. You will find
the following basic information helpful: Ask Us keywords: Course advice,
Course change
• To complete a single Bachelor degree,
you require 360 – 480 credit points.
• If you are studying full-time, you are Re-enrolments
completing between 45 – 60 credit points You will need to re-enrol on SIMO for both
per semester. Semester 1 and 2 by the set deadlines.
• You can find out the credit point value Enrolled students (or those on intermit
of your units by checking the ECU status up to 12 months from the date of
handbook. intermit) will be advised of these dates via
• The majority of undergraduate units at email, and the SIMO homepage.
ECU are 15 credit points. More info:
More info: Ask Us keywords: Re-enrolment
Visit: Student Hub (see page 9)
Web: handbook.ecu.edu.au
Examinations
You will be able to access your draft exam
Ask Us keywords: Credit points timetable on SIMO approximately eight
weeks before the examination period and
Course Advice, Changes or the final exam timetable approximately six
Withdrawal weeks before. Queries about exam rules
and procedures should be directed via the
If you want more information about your
‘Got a Question? Ask us’ link available at
study options, are thinking of changing your
the bottom of the ECU homepage and on
course, withdrawing from a unit or wish to
the Student Portal.
find out more about your career options,
there are a range of departments that can Queries regarding exam content
help. The below services can explain what and/or format should be discussed with
alternatives are available: your lecturer.
• Careers and Employability Services – More info:
for career planning
Email: enquiries@ecu.edu.au
• Student Hub – for course advice, study
planning and administrative assistance Web: intranet.ecu.edu.au/student/
my-studies/exams-and-results
• Student Recruitment – for advice on
alternative courses Ask Us keywords: Exams
10Results At Risk
Your final unit results will be released on ‘At Risk’ status is a warning that you are
SIMO approximately four weeks after the deemed to be at risk of being excluded
final examination period. from your course. You will also be restricted
to an enrolment of no more than 45 credit
On completion of your course, a hard
points. ECU will advise you in writing if
copy official Statement of Academic
your enrolment has been assigned ‘At Risk’
Record, along with a course complete
status.
letter, is mailed to your correspondence
address usually within two weeks after Exclusion
the results are available on SIMO. If you
require an additional official Statement Students are excluded from their
of Academic Record, you can request one course when they have failed to achieve
through Student Hub. For further details, satisfactory progress. International
please refer to the ‘Got a Question? Ask us’ students note: being placed on ‘Probation’,
link available at the bottom of the ECU ‘At Risk’ or ‘Excluded’ status may have
homepage and on the Student Portal. serious implications, as failure to achieve
satisfactory academic progress is
More info: considered a breach of your Student Visa.
Web: intranet.ecu.edu.au/student/
More info:
my-studies/exams-and-results
Ask Us keywords: Academic progression
Ask Us keywords: Result status
Course Status Appealing Unit Results or
Each semester, the University monitors Excluded Course Status
your academic progress and assigns you a
If you are not satisfied with an assessment,
course status in line with the University’s
unit result, examination or your course
Admission, Enrolment and Academic
status, you have the right to lodge an
Progress Rules.
appeal within 20 business days of the result
Good Standing being released on SIMO.
‘Good Standing’ applies to students who More info:
are making satisfactory course progress.
Web: intranet.ecu.edu.au/student/
You will commence your first semester of
my-studies/exams-and-results
study with ECU on ‘Good Standing’.
Ask Us keywords: Results, appeals
Probation
‘Probation’ status is a warning that you are
making marginal progress in your course
and that your academic performance
will be monitored. ECU will advise you in
writing if your enrolment has been assigned
‘Probation’ status.
11Library Referencing
Library services work in partnership At ECU, all written assessments are
across the University to offer seamless required to follow a standard referencing
services and a welcoming environment. format. Referencing is a formal, systematic
The digital world can be overwhelming way of acknowledging the sources that you
but the library is here to assist you to have found in your research and used in
find the right resources, and support your your assessment. Failing to acknowledge
learning and research on and off-campus. other writers’ words, ideas or theories,
The library helps you save valuable time either intentionally or unintentionally is
by enabling you to find what you need. considered plagiarism.
Library resources are discoverable via ECU
Follow the ECU Referencing Guide to
Worldsearch and your study is supported
ensure that you understand and use correct
by several online research and referencing
referencing.
tools and apps.
The Mount Lawley Campus library offers More info:
a Curiosity Studio. The resources in this Web: ecu.edu.au/centres/library-services/
space can help you try new devices and new how-to-guides/referencing
digital approaches (3D printer, electronics,
Ask Us keywords: Referencing
and makerspace). At Joondalup, you have
24/7 card access to the social learning
space, including sleep pods. Slide Modules
• Need to get familiar with using ECU’s
Other services offered at ECU libraries
Digital Learning Environment?
include:
• Don’t know what Blackboard is?
• Online access to key academic and
• What about how to use it?
scholarly resources (see Library Services
• Not sure how to access your student
overview), assignment support through
email account?
finding the right information, workshops
and peer to peer support. • Need tips on how to participate in
classes and discussion boards?
• Research support.
• Need some tips on safe use of
• Borrowing from the print resources from
social media?
other Australian university libraries.
• Supporting you through your learning Check out the SLIDE Modules. They cover
journey (academic integrity, using a range of topics that will help you get
scholarly resources). engaged with learning at ECU, transition to
• Bookable quiet study and group learning uni life and set you up to succeed.
facilities. More info:
• Computer facilities, including
Web: ecu.au.libguides.com/slide
photocopying, scanning and printing.
• Microwave ovens and vending machines.
More info:
Phone: (61 8) 6304 5525
Web: ecu.edu.au/centres/library-services
Email: library@ecu.edu.au
Twitter: twitter.com/ECU_Library
Ask Us keywords: Library
12Learning Advice Academic Calendar
Learning Advisers can assist you with The calendar on page 14 contains the
developing your study skills and can answer standard term dates for 2019. Your course
many questions regarding your studies. may use a different calendar. You should
check your school webpage to confirm
For example:
which calendar applies to you.
• How do I keep up with all the reading?
• What should I be doing with my More info:
lecture notes? Web: intranet.ecu.edu.au/student/dates-
• How do I know if I’m plagiarising? and-events/academic-calendar
• What makes a good essay or assignment
at university level? Financial and Academic
• How do I reference? Penalty Dates
If you would like assistance with these You should be aware of the census or
or other study related questions, please reporting dates when enrolling in a unit,
check the range of activities and resources as these indicate when you can withdraw
offered by Learning Advisers on ECU without incurring a penalty (either financial
campuses. These can be found by visiting or academic).
the Academic Skills Centre, which is
accessible through the ‘My Communities’ Census Dates
tab on your Blackboard homepage.
The Census Date is the date on which
More info: your enrolment is deemed to be finalised.
Web: intranet.ecu.edu.au/student/ After the Census Date you will be charged
my-studies/study-advice/learning-advisors for your unit(s) and start accumulating a
HECS-HELP or FEE-HELP debt. You must
Ask Us keywords: Learning Advice make any upfront payments and submit
any request(s) for Commonwealth
Lynda assistance by the Census Date.
As an ECU student, you have unlimited To withdraw from a unit without incurring
FREE access to Lynda.com, which is an the cost for that unit, you must do so
online library of high-quality instructional before the Census Date.
videos on the latest software tools and
skills. With more than 4,918 courses and More info:
186,181 video tutorials taught by industry Web: intranet.ecu.edu.au/student/
experts, Lynda.com is designed for all levels dates-and-events/withdrawal-dates
of learners and is available whenever you’re
Ask Us keywords: Census Date
ready to learn. You can even view courses on
your iPhone, iPad, Android phone or tablet,
or other mobile devices. Lynda.com experts
have curated playlists to help you get
started in any of our subjects.
More info:
Web: lynda.com/newcourses.aspx
Ask Us keywords: Research Support
132019 Academic Calendar
SEMESTER PATTERN
MONTH MON FRI ALL SCHOOLS SCHOOL TERMS WA
DEC 31 4
JAN 7 11
14 18
21 25
28 1
FEB 4 8 4 FEB
11 15 ORIENTATION
18 22
25 1 1
MAR 4 8 2
11 15 3
18 22 4
25 29 5
APR 1 5 6
8 12 7 12 APR
15 19 8
22 26 MID SEMESTER BREAK
29 3 9 29 APR
MAY 6 10 10
13 17 11
20 24 12
27 31 13
JUN 3 7 STUDY WEEK
10 14
EXAMS
17 21
24 28
INTER SEMESTER
JUL 1 5 5 JUL
8 12 DEFERRED EXAMS
14SEMESTER PATTERN
MONTH MON FRI ALL SCHOOLS SCHOOL TERMS WA
15 19
ORIENTATION
22 26 22 JUL
29 2 1
AUG 5 9 2
12 16 3
19 23 4
26 30 5
SEP 2 6 6
9 13 7
16 20 8
23 27 9 27 SEP
30 4 MID SEMESTER BREAK
OCT 7 11 10
14 18 11 14 OCT
21 25 12
28 1 13
NOV 4 8 STUDY WEEK
11 15
EXAMS
18 22
25 29
DEC 2 6
9 13 DEFERRED EXAMS
16 20 19 DEC
23 27
Alternative Semester Dates University Observed Public
Some Courses in the following Schools
Holidays
use alternative Semester Dates. New Years Day 1 January
Please contact the Student Hub for
more details. Australia Day 26 January (observed
Monday 28 Jan)
• Education
• WAAPA Good Friday 19 April
• Nursing & Midwifery
• South West Easter Monday 22 April
Anzac Day 25 April (Thursday)
Christmas Day 25 December
Boxing Day 26 December
15Academic Penalty Dates SOAR Centre
The Academic Penalty Date is the date on The SOAR Centre is based on the Joondalup
which your academic participation in a unit is and Mount Lawley campuses, and is a
confirmed. peer‑to-peer support service for all Higher
Degree by Research (HDR) and Honours
You must withdraw from a unit before this
candidates. Our SOAR Ambassadors,
date to avoid incurring a fail for the unit,
who are also research candidates, offer free
which carries a grade of WF (withdrawn
support and resources for the transition to
fail). This applies to all courses except VET,
life as a researcher, career development and
honours, research masters or doctoral
building research skills.
thesis units.
Appointments can be booked online or,
More info: alternatively, you can drop-in for a chat and
Web: intranet.ecu.edu.au/student/ become part of the research community.
dates-and-events/withdrawal-dates
More info:
Ask Us keywords: Academic penalty date
Web: intranet.ecu.edu.au/research/
for-research-students/soar-centre
Postgraduate Services
Ask Us keywords: Research Support
Graduate Research School
ECU’s Graduate Research School (GRS), Other Research Support
provides a supportive environment for Extensive support for research students
research students and their supervisors. is also offered through the Office of
We aim to enhance the quality of the Research and Innovation, Library, Research
research experience and culture at ECU Centres, Postgraduate Coordinators and
by providing face-to-face and online school-based services. You will have:
training, seminars, academic events and
social activities. • Dedicated Research Consultants, who
provide advice on planning your research,
The GRS workshops are free and will help you research design and methodology, data
to develop new research and professional analysis and reporting.
skills, and provide the opportunity to network
• Dedicated Academic Writing Consultants,
with other researchers. We also offer regular
who provide advice on writing research
social events to encourage a collaborative
proposals and theses. They can also assist
and supportive peer network.
with initial planning of a text, structuring
More info: and organising ideas, as well as grammar
and style problems.
Web: reachyourpotential.com.au/grs
ECU Study Overseas
There are a number of opportunities for you contact the Student Hub as early as
as an ECU student to broaden your skills, possible to discuss your options for studying
knowledge and intercultural awareness by overseas as part of your ECU degree.
undertaking part of your study overseas.
More info:
ECU has more than 90 exchange partners
in 35 countries, and there are financial Web: intranet.ecu.edu.au/student/
assistance options which can assist you in my-studies/study-opportunities/
undertaking an overseas study experience. study-overseas/study-abroad
Due to the time involved in planning and Ask Us keywords: Study abroad
applying to study overseas you should
16Your Support
Student Hub Student Health Services
The Student Hub on each campus is the The Student Health Services provide General
first point of reference for all student Practitioner (GP), Nurse and Allied Health
enquiries, including: services to assist you with your health care
needs. Appointments are recommended and
• Administration needs
all consultations occurring within the Student
• Enrolments
Health Services are strictly confidential.
• Course information and advice
General Practitioner services provided to
• Graduation eligibility
local students are direct billed to Medicare.
• Student support services
Services provided to international students
• Lodgement of forms with current Overseas Student Health
• Lost property Cover (OSHC Allianz and OSHC Medibank
• Accepting EFTPOS, credit card and Private only) are direct billed to the provider.
cheque payments Physiotherapy services are privately billed
(available in Mount Lawley only).
More info:
Joondalup Campus: Building 34 More info:
Joondalup Campus:
Mount Lawley Campus: Building 3
Building 6, Room 230
South West Campus: Building 1 Phone: (61 8) 6304 5618
Telephone: 134 328 Mount Lawley Campus:
Email: enquiries@ecu.edu.au Building 8, Room 109
Phone: (61 8) 9370 6814
Web: intranet.ecu.edu.au/student/support/
contact-us South West Campus: there is no medical
centre on campus, but there are medical
Ask Us keywords: Student Hub centres in Bunbury and surrounds.
Web: intranet.ecu.edu.au/student/support/
student-health
Ask Us keywords: Health Services
17Counselling Service Telephone: (61 8) 9370 6706
The Counselling Service is a free and Email: counselling@ecu.edu.au
confidential service to all current ECU Emergency and After Hours: intranet.
students residing in Australia to address any ecu.edu.au/__data/assets/pdf_
personal issues that impact on your studies. file/0006/162537/Other-Helpful-Contacts-
Counsellors can provide you with emotional and-Resources.pdf
support, help you understand the problems Web: student.ecu.edu.au/support/
you have and assist you to find new solutions counselling
and new ways of coping. Sometimes,
specialised support or treatment from other Ask Us keywords: Counselling
agencies may be required. If this needs to
happen, your counsellor will discuss a referral Equity Diversity and Disability
with you. Service (EDDS)
You can talk to a counsellor about anything The Equity, Diversity and Disability Service
that is causing you concern, such as: (EDDS) provides a free, confidential service
• Balancing study, life and work. for students with a disability or medical
condition, either permanent or temporary,
• Managing your time effectively.
which may affect various aspects of life
• Cultural adjustment and living away at ECU. EDDS also caters for students
from home. who are carers for a family member with
• Feeling stressed, anxious or depressed. a disability or medical condition. Students
• Difficulty studying, worrying about who register with this service can receive
achievement, doing presentations help with:
and exams.
• Liaising with academic staff
• Problems in relationships with family,
• Reading materials in alternative formats
friends and partners.
• Alternative examination conditions
• You have been sexually assaulted (current
or past). If you need to report a sexual • Resource information and advice
assault or sexual harassment incident, • Assistance with Library services
information on how to do so can be • Provision of assistive equipment and
found here: intranet.ecu.edu.au/student/ technology
support/sexual-assault-and-harassment/ • AUSLAN interpreting services
how-do-i-report-a-sexual-assault • Note-taking and transcription services
• You are having issues around identity • Other support as appropriate.
• You are experiencing suicidal thoughts or
Please contact the Equity, Diversity
difficulties with thoughts around harming
and Disability Service for a confidential
yourself.
chat, to find out more information or to
Reception office hours are Monday to Friday register as soon as possible to ensure that
from 8.30am to 5.00pm. appropriate assistance and resources can
Emergency and After Hours Services be organised in good time.
information is also available on our website. More info:
More info: Telephone: (61 8) 6304 6960
Joondalup Campus: Building 34, Room 245 Email: studentequity@ecu.edu.au
Mount Lawley Campus: Building 8, Room 109 Web: intranet.ecu.edu.au/student/support/
South West Campus: Building 1, Room 121 student-equity
Ask Us keywords: Equity, Disability
18Student Success Careers and Employability
Student Success is a specialist student Services
support team located on each campus.
Its primary function is to work closely
Get Ready!
with students who need support in With ECU Careers and Employability
maintaining their studies, due to academic Services, you could go anywhere.
or personal issues.
• Am I in the right course for the career
Student Success is an appointment-based, I want?
confidential service providing individualised • How can mentoring and volunteering
case management. At the initial improve my employability skills?
appointment a Student Success Officer • Where do I find the best employment
will establish a tailored action plan to opportunities for me and make myself
determine strategies to overcome barriers stand out from the crowd?
to success. Action plans typically involve
referrals to a range of services which ECU Careers and Employability Services
could include the Student Hub, Learning offer a range of free resources and
Advisers, staff within the School as well professional services to help you answer
as traditional specialist services such as these questions.
Equity, Counselling, Student Health, as well Through our service, you will have access
as external agencies, if required. to workshops, online resources, virtual and
Student Success work closely with both on-campus careers fairs, one-on-one career
Domestic and International students to appointments and a range of volunteering
provide a range of advice that focuses on: and mentoring opportunities to improve
your employability skills and make you an
• Study load management ECU job ready graduate.
• Alternative enrolment options dependent
on the students’ personal situation
• Providing access to specialised services
In supporting International students, the
Student Success team provides:
• Enrolment load monitoring
• Advice regarding student visas and
associated processes
• Confirmation of Enrolment (COE)
variations
• Department of Home Affairs reporting
ramifications.
More info:
Telephone: 134 328
Email: studentsuccess@ecu.edu.au
Web: intranet.ecu.edu.au/student/support/
student-connect
Ask Us keywords: Student Success Officer
19CareerHub Mentoring
• Get access to a range of employment, • Help new students settle in to ECU as a
training, internship, vacation and mentor in the Peer Mentoring Program
graduate opportunities • Gain insights into your chosen industry
• Register for one of our career workshops and build valuable professional
• Discover events including employer visits, relationships through the Alumni
regular industry networking events, Mentoring Program.
career fairs and panel discussions Unlike other university career services, ECU
• Book an appointment with a Career and offers ongoing support even after you
Employability Adviser graduate. Regardless of where you are in your
• Access online career resources, career career journey, Careers and Employability
direction planning tools and FAQ’s Services can help make you an ECU job ready
• Stay informed through the CareerHub graduate. Don’t wait, contact us today!
News page
More info:
One-on-one career appointments Telephone: (61 8) 6304 5899
• Job search techniques, including résumé Email: careers@ecu.edu.au
writing, how to address selection criteria Web: intranet.ecu.edu.au/student/support/
and what to say in an interview careers-and-leadership-services
• Assessing your career development goals
Ask Us keywords: Careers, Mentor,
and assistance to develop an individual
Volunteer
action plan
• Build self-awareness skills to understand
your personal strengths, interests
Faith Support
and qualities You, your faith, and your traditions are
• Networking and the importance of valued and respected as a member of
making contacts within your chosen ECU’s dynamic, multicultural and multifaith
industry community. The below resources are
available to students:
Volunteering • The Multifaith Chaplaincy service is
Taking part in volunteering and mentoring available to assist and support your
activities improves your leadership, spirituality, to provide care, and foster a
communication and employability skills. sense of community at ECU.
It also looks great on your résumé and helps • Mount Lawley Multifaith Centre –
you stand out from the crowd. Room 16A.101 is available for meetings,
• Give back to your local community prayer, bible studies and other faith
purposes.
• Get involved in important social and
environmental issues • Joondalup Police Chapel – The Joondalup
Police Chapel is available to the ECU
• Develop academic, professional and
community.
social networks
• Mussallahs are available at Joondalup
• Meet like-minded people.
in Room 17G.101 and at Mount Lawley in
Room 16B. For access, call (61 8) 6304 3333.
More info:
Web: intranet.ecu.edu.au/student/campus-
life/campus-facilities/multifaith-centre
Ask Us keywords: Multifaith
20Online Support The ATMP covers the cost of engaging a
tutor to provide academic and study skills
Online units are delivered via virtual learning
assistance to eligible students.
environment, Blackboard, accessible
through the Student Portal. Students can receive up to two hours tutorial
assistance per subject per week, which will be
All students studying online units can
supplemented by an additional total of five
access the same services and facilities as
hours exam preparation (conditions apply).
on-campus students. ECU is committed to
providing you with flexible, student-focused The Centre for Learning and Teaching
learning opportunities. facilitates ATMP for Aboriginal and Torres
Strait Islander students at ECU.
More info:
To be eligible for ATMP, you must be
Telephone: 134 328 of Australia Aboriginal or Torres Strait
Email: enquiries@ecu.edu.au Islander descent, and enrolled (internally or
Ask Us keywords: Off-Campus, Online externally) on a full-time or part-time basis
in an undergraduate education program.
Students will need to complete a student
Aboriginal and Torres Strait application form every semester.
Islander Student Support
First year students are strongly encouraged
Kurongkurl Katitjin to apply for ATMP to help with your studies in
Kurongkurl Katitjin, pronounced koor-ong-curl your foundation year.
cut-it-chin, is a Nyoongar phrase meaning Bridging, postgraduate and WAAPA students
“coming together to learn” and is the name are not entitled to ATMP assistance. However
of ECU’s Centre for Indigenous Australian applications from students will be considered
Education and Research. Established in 1991, on a case-by-case basis.
Kurongkurl Katitjin plays a key role in assisting
Student Rooms
the University to meet its commitment to
Aboriginal and Torres Strait Islander people. Kurongkurl Katitjin provides dedicated study
The role encompasses support for whole-of- and relaxation areas for Aboriginal and Torres
university activities and programs, including Strait Islander students at ECU.
facilitating specific teaching, research and These areas provide additional computing
social support to meet the academic and facilities, quiet space for tutoring sessions
cultural needs of Aboriginal and Torres Strait and a social hub to connect as a student
Islander students. community. Access can be arranged by
As an important cultural and social hub for contacting Kurongkurl Katitjin.
Aboriginal and Torres Strait Islander students, Elders-in-Residence
Kurongkurl Katitjin is located on the Mount
Each ECU campus has a local Nyoongar Elder-
Lawley Campus, with custom facilities
in-Residence. Elders provide high level advice
located across all campuses.
and support for Aboriginal cultural activities
Tutorial Assistance across the University to all staff and students.
Aboriginal Tutorial and Mentoring Program Appointments can be arranged by email via
(ATMP) Kurongkurl Katitjin.
The Aboriginal Tutorial and Mentoring More info:
Program (ATMP) aims to improve the Email: kk@ecu.edu.au
educational outcomes of Aboriginal and
Web: kk.ecu.edu.au
Torres Strait Islander students in tertiary
courses to the same levels as those of Ask Us keywords: Indigenous Studies,
non-Aboriginal Australians. Tutorial Assistance, Aboriginal, ATMP
21International Student Support Students are encouraged to familiarise
themselves with these conditions and any
Emergency Assistance others by visiting the Department of Home
Australia's emergency services (Police, Fire Affairs website.
or Ambulance) can be reached by calling
More info:
000 on any phone. For more information
visit triplezero.gov.au Web: immi.homeaffairs.gov.au/visas/
getting-a-visa/visa-finder/study
International Online Resources
Ask Us keywords: International Visa
ECU has prepared online resources which
will help you transition into study in Australia International Support and Assistance
with ECU. All International Students should International students are able to access
explore the information made available via all the support services listed in this guide.
the Online International Student Induction. Please ensure you have read it thoroughly
so you are aware of the services available
More info:
to you as an ECU Student. In addition
Telephone: 134 328 to this you can also contact the Student
Email: enquiries@ecu.edu.au Success Team for assistance with:
Web: ecu.edu.au/new-students/relocating- • Confirmation of Enrolment (CoE)
and-international-students • General advice regarding maintaining
visa compliance
Maintaining Your Visa • Any other issues you are concerned about
Students must comply with their visa that may be affecting your studies
conditions and ECU enrolment requirements
in order to retain their Student Visa. More info:
Telephone: (61 8) 6304 2988
Students will be reported and visas may be
cancelled for: Email: studentsuccess@ecu.edu.au
• Not meeting course requirements in Web: intranet.ecu.edu.au/student/support/
relation to enrolment, attendance and student-connect
satisfactory academic progress including:
‒‒ Studying less than a full-time load Legal Assistance
without approval from a Student The ECU Student Guild offers services to
Success Officer (except when help with Financial and Legal support.
completing units in the final semester
of the course) More info:
‒‒ Withdrawing or deferring studies Telephone: (61 8) 6304 2640
without authority
Email: studentassist@ecuguild.org.au
• Failing to provide ECU with address/
change of address details within seven Web: ecuguild.org.au/student-assist/
days of arrival or address change
• Not maintaining overseas student health
cover (OSHC)
22Respect. Now. Always. Report an Incident
Sexual Assault and Harassment You can report a sexual assault directly to
ECU on (61 8) 6304 2282 all hours, or by
At ECU we are committed to a safe email: reportassault@ecu.edu.au
learning and working environment.
We have zero tolerance for sexual assault Reporting outside ECU:
or harassment. • WA Police (131 444) all hours
Support is available from ECU and other • The Sexual Assault Resource Centre
organisations, no matter when or where (SARC) on (61 8) 6458 1828 or
the assault or harassment happened. 1800 199 888 (free from landline)
all hours
Support Available
Please let an ECU staff member know you
ECU has staff ready to support students. have made a report so we can support you.
You can decide if, when and where you
seek help. What Will Happen if I Make a Report?
Your report will be escalated to a senior
More info:
member of ECU staff as soon as possible.
Web: intranet.ecu.edu.au/student/support/ They will attempt to contact you as soon
sexual-assault-and-harassment/who-can- as they receive the report and ask how
i-talk-to-about-my-situation you wish to proceed. They will arrange
any support you may need, including
Who do I Call in an Emergency
police reporting, counselling, medical
If your situation is immediately life- appointments, or rehousing.
threatening or urgent:
You may also choose no action be taken
Call 000 from a landline or other than ECU providing appropriate
Call 112 from a mobile. support.
Request immediate police attendance
More info:
and/or ambulance if needed.
Web: intranet.ecu.edu.au/student/support/
ECU Security can be contacted at any time sexual-assault-and-harassment
(day or night).
Telephone: (61 8) 6304 3333
ECU Security will also follow up with other
ECU support staff or Police and Emergency
Services if required.
23Money Matters
Fees Calculator
The Fees Calculator can be used to
calculate the approximate cost of the first
year of your course or to search for the cost
of a unit.
The rate of fees charged will be dependent
on the course in which you are enrolled in, Fees Help
your Citizenship/Visa status and where you HECS-HELP, FEE-HELP and SA-HELP are
are residing. available to eligible students. HECS-HELP
is a loan that enables Commonwealth
More info: Supported students to defer the payment
Web: intranet.ecu.edu.au/student/ of their student contribution amounts.
money-matters/fees/fees-calculator
FEE-HELP is a loan scheme available to
Ask Us keywords: Fees Calculator domestic students in eligible fee-paying
programs. SA-HELP is a loan scheme
Fee Invoices and Due Dates available to eligible students for their
Tuition fees are payable each teaching Student Services and Amenities Fee (SSAF).
period that you are enrolled in a unit.
Your fee invoice, which is also known as your More info:
Statement of Account, will be available Telephone: 134 328
at the beginning of each teaching period
Email: enquiries@ecu.edu.au
(eg. Semester, Trimester, Term) through
SIMO. After you have enrolled into your Web: www.studyassist.gov.au/help-loans-
unit(s), and approximately 2-4 weeks prior and-csps
to the due date, you will receive an email to Web: intranet.ecu.edu.au/student/money-
your student account to advise you of the matters/fees/domestic/help-loans
availability of your Statement of Account.
Ask Us keywords: HECS or HELP loan
If you are enrolled into teaching periods
other than or in addition to Semester 1 and Paying Fees
Semester 2, you will be invoiced separately
Ensure that you allow time for your
for these units prior to the relevant due
payment to reflect on your Statement
date for that teaching period.
of Account on SIMO by referring to the
Please note that the due date for payment payment time as outlined above. If the
of fees is not the ‘Census’ or ‘Financial payment has been made after the due
Penalty’ date. date, you must contact the Fees and
Scholarships Office.
More info:
Web: intranet.ecu.edu.au/student/ More info:
money-matters/fees Web: payonline.ecu.edu.au
Ask Us keywords: Statement of Account Ask Us keywords: Paying Fees
24PAYMENT TIME
PAYMENT METHOD HOW TO PAY (BUSINESS DAYS)
ECU ONLINE PAYMENT Access our secure transaction site: 1-2 days
• VISA and MASTERCARD payonline.ecu.edu.au for payment
24 hours a day by Credit or Debit Card.
PAYMENT FROM OVERSEAS Payment can be made in your 4 days
• VISA and MASTERCARD preferred currency from overseas via
• Bank Deposit bank transfer or credit card. Log in via
• Bank Transfer the secure ECU Western Union site:
geoforeducation.com/ecu
TELEPHONE AND INTERNET Contact your participating Bank 3-5 days
BANKING or Financial Institution to make
• Savings this payment directly from your
• Cheque Accounts cheque account, savings account or
• VISA and MASTERCARD credit card. When prompted simply
• Other Credit cards enter the BPAY Biller Code and your
reference number shown on your
Statement of Account.
TELEPHONE PAYMENT For payment by Debit / Credit 3-5 days
• VISA and MASTERCARD (MASTERCARD / VISA) Cards by
telephone: Call 1300 BPOINT
or 1300 276 468
When prompted, simply enter the
BPOINT Biller Code and your reference
number shown on your Statement
of Account.
CHEQUE PAYMENT BY MAIL Mail to: AUD Cheques
Edith Cowan University 5-10 days
Student Fees Office
270 Joondalup Drive
Joondalup WA 6027
Please enclose a copy of your
Statement of Account.
PAY AT STUDENT CENTRAL • Joondalup Building 18 1-2 days
• EFTPOS • Mount Lawley Building 3
• VISA and MASTERCARD • Bunbury Building 1
• Cheque Please note cash payments are
not accepted.
CASH PAYMENT Provide your Student ID Number and 1-2 days
• In person at selected Statement of Account available on
Commonwealth Bank of SIMO to pay at the following W.A.
Australia branches Commonwealth Bank of Australia
Branches:
$
• Joondalup
• Whitfords
• Dianella
• Morley
• Karrinyup
• Mount Lawley
• 150 St Georges Tce Perth
• Bunbury
INTERNATIONAL MONEY Pay by International Money Transfer 7 days
TRANSFER To transfer money into ECU’s bank (timing may vary by
account: payonline.ecu.edu.au/imt bank location)
25Student Services and Scholarships
Amenities Fee ECU Scholarships are offered to potential
In October 2011, the Australian Parliament students as well as current students and
passed the Higher Education Legislation support undergraduate, postgraduate or
Amendment (Student Services and research degree study. ECU Scholarships
Amenities) Bill 2011 to allow universities aim to assist you financially while you study
and other higher education providers to and can usually be used for a variety of
charge a compulsory Student Services expenses including course fees, text books,
and Amenities Fee (SSAF) from 2012. other study related or living expenses.
Under the legislation, universities are They are available to a wide range of
allowed to charge an annual SSAF which is students, such as postgraduate research
indexed annually. students, Aboriginal and/or Torres Strait
The SSAF revenue is allocated entirely Islander Australians, students from low
to the provision of student services and socio-economic backgrounds, students
amenities, ranging from student social from rural or regional areas and students
clubs and societies, to health, counselling, with disabilities. They are offered to high
sport and recreation, student welfare, academic achievers and those in need of
careers advice, student advocacy, financial support. There are also many
orientation, production and dissemination awards and scholarships funded by
to students of media, orientation support external donors.
and student representation. Examples include:
Your SSAF Fee is not automatically • ECU Equity scholarship
included in any HECS-HELP or FEE-HELP • ECU Excellence scholarships
payments and must be paid in addition to
• ECU Aboriginal and/or Torres Strait
your tuition fees. However you may be able
Islander scholarships
to opt to defer payment of the Services
• ECU South West Campus scholarships
and Amenities Fee using SA-HELP via your
SIMO account, if eligible. More info:
More info: Web: ecu.edu.au/scholarships
Web: intranet.ecu.edu.au/student/money- Ask Us keywords: Scholarships
matters/student-service-amenities-fee
Ask Us keywords: Services and
Amenities Fee
26Loans Elite Athlete Program
ECU Student Loans are aimed at assisting The University recognises and promotes
you to successfully complete your course by the value of combining both sporting and
improving your circumstances. ECU Student academic aspirations. ECU is endorsed by
Loans are available to students who meet the Australian Sports Commission as an
the eligibility requirements, for amounts Elite Athlete Friendly University (EAFU),
between $500 and $1,500. The loans supporting elite athletes in achieving
are interest-free and must be fully repaid and balancing both their academic and
within 12 months (26 fortnightly payments). sporting pursuits.
All student loan applications are assessed
There are many elite athletes currently
in accordance with the Management of
studying at ECU who compete nationally
Student Loans Policy, see the ECU website
and internationally in a broad range of
for further information including eligibility
sports including: AFL, basketball, soccer,
requirements.
netball, athletics, swimming, cycling,
More info: rowing, volleyball, hockey and sports for
people with a disability.
Web: intranet.ecu.edu.au/student/
money-matters/loans Visit the ECU website for further
information on whether you qualify as an
Ask Us keywords: Loan
ECU Elite Athlete and to register for the
program.
More info:
Web: intranet.ecu.edu.au/student/campus-
life/sports/elite-athletes
Military Personnel Program
ECU welcomes defence force personnel
and reservists to its undergraduate and
postgraduate programs. The University
recognises service commitments and
supports students to continue their study
whilst balancing these commitments.
The University also recognises and values
students with previous military experience
through support to transition to university
and the connection of student veterans.
More info:
Visit: Student Hub (see page 9)
Joondalup Campus: Building 34
Mount Lawley Campus: Building 3
South West Campus: Building 1
Email: studentsuccess@ecu.edu.au
27Western Australia
Joondalup
Mount Lawley Perth
Bunbury
Your Campus
Campus Maps Getting Around
We provide our campus maps in multiple Public Transport
formats to assist you to easily locate our
buildings and other facilities, including: Public transport to ECU is easy. Our Active
Transport maps, which are available
• Interactive campus maps to search and through our website, illustrate the bus
zoom in to find specific locations, rooms routes and bus stops, CAT bus routes and
and routes stops, as well as the train and bus stations.
• Downloadable campus maps are
Joondalup Campus
provided in PDF format and are suitable
for print Our Joondalup Campus is located a short
• Access and mobility maps that provide distance from the Joondalup Train Station
information to help you make informed – making it easy to catch public transport
choices about safe and accessible routes to ECU. You can simply walk from the
to and from, and within, our campuses station to the Joondalup Campus, or there
is a free CAT bus service that runs directly
• Directories that are located at various
from the train station to the Joondalup
points around our campuses.
Campus.
More info: Mount Lawley Campus
Web: ecu.edu.au/about-ecu/our-campuses/ The Mount Lawley Campus is located on
campus-maps Alexander Drive, and is well serviced by
Ask Us keywords: Map buses that run to and from Perth every
15-20 minutes, as well as direct services
to Morley Bus Station, Alexander Heights
and Ballajura.
28South West Campus Parking on Campus
The South West Campus is located in All vehicles parked on University grounds on
South Bunbury and is well serviced by weekdays, between 7.00am and 5.00pm,
TransRegional buses. are required to display either a current valid
parking permit or a valid metered parking
More info:
ticket. All ECU parking areas and bays are
Telephone: (61 8) 9722 7800 clearly marked. You must park within the
Web: pta.wa.gov.au appropriate marked bay in accordance
with your permit/ticket entitlements. If you
Ask Us keywords: Transport to ECU wish to park on campus, you will need to
SmartRider purchase a Student (Red) parking permit
online. For short-term parking, daily and
All full-time ECU students are entitled weekly scratchies can be purchased from the
to Transperth concession fares as long campus cafés or Co-Op Shop.
as they have a valid Transperth Tertiary
SmartRider (no other form of concession For security reasons, students with a
will be accepted). Part-time students are current permit who remain or arrive on
not entitled to tertiary concession fares. campus after 5.00pm are permitted to park
in staff bays (marked blue) in order to be
Your ECU Student ID Card can also be closer to the university buildings.
set up for Transperth travel (instead of
getting a separate Tertiary SmartRider), When parking in an ACROD disabled bay
however, you will need to complete the ECU you are required to clearly display a current
Transperth Consent Declaration form. ACROD permit as well as a valid ECU Permit.
These bays are enforced 24 hours a day,
Our eLab staff or the Student Hub can 7 days a week.
assist you, or you can apply online.
More info:
More info:
Web: ecu.edu.au/centres/facilities-and-
Web: ecu.edu.au/about-ecu/ services/our-services/parking/overview
getting-to-ecu/tertiary-smartrider
Ask Us keywords: Parking permit
Ask Us keywords: SmartRider or Transperth
concession
30 mins 20 mins 100 mins
ECU Joondalup ECU Mount Lawley ECU South West
Campus from Campus from Campus from
Perth city by train Perth city by bus Perth city by car
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