Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
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Table of Contents
USEFUL WEBSITES AT A GLANCE III
INTRODUCTION 1
Welcome Message 1
About Nanyang Technological University 2
About Student Affairs Office 3
About U.n.I 4
About Singapore 5
About Jurong Neighbourhood 6
GETTING AROUND 7
Getting around Singapore and the Yunnan Garden Campus 7
Getting to the Yunnan Garden Campus 8
Getting to the Novena Campus 8
STUDENT WELFARE, INCLUSION AND INTEGRATION 9
Student welfare 9
Accessible Education 10
Integration Activities 10
Scholars Engagement 10
STUDENT DEVELOPMENT 11
Student Organisations and Activities 11
STUDENT COMMUNITY ENGAGEMENT 12
Outreach Efforts 12
RESIDENTIAL EDUCATION 14
RE @ NTU 14
Hall Councils and Activities 14
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
TABLE OF CONTENTS IONE STOP @ STUDENT ACTIVITIES CENTRE 15
Immigration 15
Insurance 16
Part-time Employment 16
Useful Contacts of Ministries 17
UNIVERSITY WELLBEING CENTRE 18
Counselling Services 18
Peer Helping Programme 18
Talks, Workshops and Self-help Resources 19
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS 20
Before Leaving Home (Checklist) 20
Settling into NTU (Checklist) 22
EMERGENCY HOTLINES AND USEFUL CONTACTS 24
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
TABLE OF CONTENTS IIUseful Websites at a Glance
CONTENTS WEBSITE URL
List of Colleges and Schools www.ntu.edu.sg/academics/Pages/CollegesSchools.aspx
List of Autonomous Institutes www.ntu.edu.sg/Academics/Pages/InstitutesAndCentres.aspx
Student Affairs Office (SAO) www.ntu.edu.sg/SAO/Pages/default.aspx
Discover more about Singapore www.visitsingapore.com
Discover more about Jurong eresources.nlb.gov.sg/infopedia/articles/SIP_246_2004-12-16.html
www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/
Campus Map Adapt-and-Embrace-Cultural-Diversity.aspx
Interactive Campus Map maps.ntu.edu.sg/maps
Services provided by Fullerton Health @ NTU www.ntu.edu.sg/has/Serv/Pages/MedicalClinic.aspx
List of private clinics www.singhealth.com.sg/PatientCare/GP/Pages/Home.aspx
www.ntu.edu.sg/SAO/OurServices/SWII/Student_Welfare/Pages/Your-
Nearby government hospitals Health-and-Safety.aspx
www.ntu.edu.sg/SAO/OurServices/SWII/AccessibleEducation/Pages/
Accessible Education Unit (AEU) index.aspx
www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/
Student Integration index.aspx
www.ntu.edu.sg/SAO/OurServices/SWII/ScholarsEngagement/Pages/
Scholars Engagement index.aspx
List of Student Organisations and activities www.ntu.edu.sg/CampusLife/Clubs/Pages/default.aspx
Sports and Games available in NTU www.ntu.edu.sg/has/SnR/Pages/SportsGames.aspx
www.ntu.edu.sg/SAO/OverseasExposureProgrammeVideoGallery/
Collaborative overseas community projects Pages/index.aspx
Student Community Engagement www.ntu.edu.sg/sasd/communityengagement
RE @ NTU www.ntu.edu.sg/re/Pages/default.aspx
Hall Councils and Activities www.ntu.edu.sg/re/RENTUProgrammes/Pages/default.aspx
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Pages/home.
Services provided by One Stop @ SAC aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
USEFUL WEBSITES AT A GLANCE IIICONTENTS WEBSITE URL
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/
Immigration matters Pages/homepage.aspx
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Insurance/
Insurance schemes Pages/home.aspx
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Part-Time_
Part-time Employment Employment/Pages/home.aspx
www.ntu.edu.sg/studentwellbeing/ourservices/counselling/Pages/
Appointment for counselling services MakingAppointment.aspx
Peer Helping Programme www.ntu.edu.sg/studentwellbeing/PeerHelping/Pages/index.aspx
www.ntu.edu.sg/studentwellbeing/ourservices/Pages/
Talks by University Wellbeing Centre (UWC) WorkshopsForStudents.aspx
www.ntu.edu.sg/studentwellbeing/ourservices/Pages/
Workshops by University Wellbeing Centre (UWC) WorkshopsForStudents.aspx
List of self-help resources by University Wellbeing Centre www.ntu.edu.sg/studentwellbeing/SelfHelp/students/Pages/index.aspx
(UWC)
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/
Apply for a Student’s Pass STP/Pages/homepage.aspx
www.ntu.edu.sg/Freshmen/FreshmenGuide/Pages/
Make housing arrangements in NTU StudentAccommodation.aspx
www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/
Sign up for Inclusion and Integration activities index.aspx
www.ntu.edu.sg/cits/newusers/newstudent/Pages/studentaccounts.
Activate network and Office 365 EDU account aspx
List of useful contacts www.ntu.edu.sg/AboutNTU/contactntu/Pages/unicontactinfo.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
USEFUL WEBSITES AT A GLANCE IVIntroduction
WELCOME MESSAGE
A warm welcome to Nanyang Technological University (NTU), Singapore.
Thank you for choosing us as your partner in this knowledge-driven journey. I believe
that your student experience and campus life in NTU will be one of significant personal
growth, discovery and learning.
NTU is a cosmopolitan residential campus. In this microcosm of the globe, you will
meet talented and dynamic students, professors and researchers from over 100
nationalities around the world. You may get to engage with intellectual giants – from
Nobel Laureates to National Geographic adventurers – during your time here with us.
Explore the abundant wildlife in our beautiful campus, frequently listed among the Top
10 most photogenic university campuses in the world. Immerse yourself in new and
exciting teaching, learning and leisure facilities. Take a stroll along our North Spine
Plaza and discover a wide variety of food choices and services to meet your needs.
The Student Affairs Office is your partner to facilitate your transition into university
life. Our goal is to promote your personal growth, facilitate meaningful engagement in
our community, and encourage the development of life skills through our wide range
of student-led activities, student leadership development initiatives, residential hall
programmes, inclusion and integration activities, student community engagement
and mental wellness programmes. You can look forward to forging strong bonds
and friendships that open doors to new cultures, fresh ideas and diverse yet unique
perspectives. As a community that embraces cultural diversity and inclusivity, we
provide resources to support students of different abilities to ensure that all feel
included, welcome, and valued. For your convenience, essential student services such
as payment, insurance and immigration matters, as well as submission and collection
of important documents are housed under One Stop @ Student Activities Centre. I
encourage you to access our services and approach any one of our professional staff
to assist you with your educational endeavours.
I wish you a memorable and rewarding learning experience in NTU!
Ms Tan Siok San
Director, Student Affairs Office
Student and Academic Services Department
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION 1ABOUT NANYANG TECHNOLOGICAL UNIVERSITY
A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000
undergraduate and postgraduate students in the colleges of Engineering, Business, Science, and Humanities, Arts and
Social Sciences, and its Interdisciplinary Graduate School. NTU’s Lee Kong Chian School of Medicine was established
jointly with Imperial College London.
For a complete list of Colleges and Schools within NTU, visit:
www.ntu.edu.sg/academics/Pages/CollegesSchools.aspx
AUTONOMOUS INSTITUTES
NTU is also home to world-class autonomous institutes such as the National Institute of Education, S. Rajaratnam School of
International Studies, Nanyang Environment and Water Research Institute, Energy Research Institute, Earth Observatory
of Singapore, Singapore Centre on Environmental Life Sciences Engineering, and Institute on Asian Consumer Insight.
For a complete list of autonomous institutes and centres within NTU, visit:
www.ntu.edu.sg/Academics/Pages/InstitutesAndCentres.aspx
GLOBAL RANKING
12th in the world
QS World University Rankings 2018
1st among the world’s best young universities
QS Top 50 Under 50
2014 – 2018
Top 10 Most Photogenic Universities in the World
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION 2ABOUT STUDENT AFFAIRS OFFICE
The Student Affairs Office (SAO) is committed to supporting undergraduate and graduate students, as well as the University
community on various aspects of student life. It offers a wide range of services across various units comprising Student
Welfare, Inclusion and Integration, Student Development, Student Community Engagement, Residential Education, One
Stop @ Student Activities Centre, and University Wellbeing Centre.
To find out more about the Student Affairs Office, visit:
www.ntu.edu.sg/SAO/Pages/default.aspx.
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION 3ABOUT U.n.I
NTU boasts a diverse community with the gathering of different experiences, cultures, and ways of life. Together, we
can learn and embrace these differences to create a community that is rich, unique, and inclusive for everyone. Hence
the “U.n.I” prefix:
U.n.I stands for You and I, together as a community,
we embrace social integration and inclusivity in NTU
As a new student, we warmly invite you to join us in embracing an inclusive and multicultural mindset. Let us embark
on this together as a community!
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION 4ABOUT SINGAPORE
Nestled in Southeast Asia, the city-state of Singapore lies at the southern tip of the Malay Peninsula, 137 kilometres
north of the equator. It is an island nation made up of 63 islands, separated from Malaysia by the Straits of Johor to its
north, and Indonesia’s Riau Islands along the Singapore Strait to its south.
Singapore has a land area of about 720 square kilometres, making her one of the smallest countries in the world and
the smallest in the region – hence the moniker “The Little Red Dot”. Although small in size, Singapore commands an
enormous presence in the world today with its free trade economy and highly efficient workforce. Singapore’s strategic
location in the region has enabled her to become a central sea port along major shipping routes.
Although the official language of Singapore is Malay, English is used as the main language of instruction and communication
amongst the four major races – namely, Malay, Indian, Chinese and Eurasian. Each ethnic community offers a different
perspective of life in Singapore in terms of culture, religion, food and language.
EXPERIENCE SINGAPORE
Being a multi-racial, multi-ethnic and multi-religious society, Singapore is as culturally diverse as it is cohesive. Beyond
the history, culture, people, shopping and food, there are many more facets to Singapore’s thriving cityscape for you to
discover. These can only be experienced as you immerse yourself in the exploration of this once fishing village turned
cosmopolitan city.
To discover more about Singapore, visit www.visitsingapore.com.
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION 5ABOUT JURONG NEIGHBOURHOOD
Located just a stone’s throw from NTU, the Jurong West neighbourhood is one of most frequented places by the NTU
community. It is the largest estate in the western region of Singapore, complete with shopping malls, amenities, and
residential buildings that houses more than 260,000 residents.
The populous urban town that we see today used to be a mangrove swamp a few decades ago. Jurong started from
humble beginnings in 1961 when the government levelled the swampland with soil from the surrounding low hills and
developed the area into a bustling industrial estate. Low-cost housing and core amenities were subsequently constructed
to attract businesses and fuel the estate’s expansion. By the early 2000s, Jurong West had grown into a self-sufficient
satellite town with modern recreational facilities, complete with libraries, shopping malls, sports complexes, tourist
attractions, and public transportation systems.
While there are many exciting new plans lined-up for the future of Jurong under the 2008 Urban Redevelopment Authority
(URA) of Singapore’s masterplan, the present-day experience is just as interesting and enjoyable in many ways.
To discover more about the Jurong neighbourhood, visit
eresources.nlb.gov.sg/infopedia/articles/SIP_246_2004-12-16.html.
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION 6Getting Around
GETTING AROUND SINGAPORE AND THE
YUNNAN GARDEN CAMPUS
CAMPUS MAP
The Campus Map provides key information for you to navigate around Singapore and the Yunnan Garden Campus. It
features the Yunnan Garden Campus Map, directory of major landmarks within NTU, NTU Shuttle Bus routes, modes
of public transportation, emergency hotlines, and the MRT train system map.
To access the Campus Map, visit
www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/Adapt-and-Embrace-Cultural-Diversity.aspx
INTERACTIVE CAMPUS MAP
The new Interactive Campus Map enables you to locate lecture theatres, tutorial rooms, buildings and landmarks within
the Yunnan Garden Campus, and also to find directions between places easily. You may also print the map or save the
link of a particular location or direction for future reference. Google Street View and NTU Shuttle Bus routes are also
integrated into the map. Best of all, it works on your mobile devices too.
To access the Interactive Campus Map, visit
maps.ntu.edu.sg/maps
SHUTTLE BUS
Four shuttle bus routes serve the Yunnan Garden Campus. Campus Loop – Blue (CL-B), Campus Loop – Red (CL-R),
and Campus Loop – Yellow (CL-Y) circle the campus with Campus Rider (CR) venturing off-campus to and from Pioneer
MRT station. On weekends and holidays, Campus Rider (CR) is substituted by Campus Weekend Rider (CWR), which
includes an extended route.
To find out more about the shuttle bus services, visit
www.ntu.edu.sg/has/Transportation/Pages/GettingAroundNTU.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
GETTING AROUND 7GETTING TO THE YUNNAN GARDEN CAMPUS
BY MRT AND BUS
The nearest MRT train stations are Boon Lay (EW27) and Pioneer (EW28) on the East West Line.
From Boon Lay station, make your way to the adjacent bus interchange within the ground floor of the Jurong Point
shopping mall. Services 179, 179A, and 199 will take you into the Yunnan Garden Campus.
From Pioneer station, you can hop on the NTU Campus Rider (CR) shuttle bus that stops in front of Blk 649A, Jurong
West Street 61.
FROM CHANGI AIRPORT
Take an MRT train from Changi Airport (CG2), transfer at Tanah Merah (EW4) and take the west-bound train all the way
to Boon Lay (EW27) or Pioneer (EW29).
GETTING TO THE NOVENA CAMPUS
BY MRT
The nearest MRT train station is Novena (NS20) on the North South Line.
From Novena station, make your way to Tan Tock Seng Hospital (TTSH) along the underground pathway of the MRT
station. Once inside TTSH, walk through TTSH Annex 2 and Communicable Disease Centre 2. Cross the road to Lee
Kong Chian School of Medicine.
BY BUS
Buses that stop outside:
• National Skin Centre are 21, and 124.
• Kuang Chee Tng Buddhist Association are 21, 124, 518, and 518A.
• Novena MRT station are 21, 56, 131, 141, 166, 851, and 980.
FROM CHANGI AIRPORT
Take an MRT train from Changi Airport (CG2), transfer at Tanah Merah (EW4), transfer once more at City Hall (EW13/
NS25), and take the north-bound train to Novena (NS20).
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
GETTING AROUND 8Student Welfare, Inclusion and Integration
STUDENT WELFARE
FULLERTON HEALTH @ NTU
The medical service in the Yunnan Garden Campus is operated by the Fullerton Healthcare Group. Health services
include outpatient medical and dental treatment, laboratory and x-ray investigation, as well as minor surgery. They also
provide immunisation and travel medical advice.
To find out more about the services provided by Fullerton Health @ NTU, visit
www.ntu.edu.sg/has/Serv/Pages/MedicalClinic.aspx.
PRIVATE CLINICS
Alternatively, medical services are also provided by private clinics throughout Singapore. Expenses incurred at private
clinics however, may not be covered by the insurance schemes offered to NTU students.
For a comprehensive list of clinics, visit
www.singhealth.com.sg/PatientCare/GP/Pages/Home.aspx.
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT WELFARE, INCLUSION AND INTEGRATION 9NEARBY GOVERNMENT HOSPITALS
In cases of medical emergency, the nearest government hospitals to the Yunnan Garden Campus are Ng Teng Fong
General Hospital (NTFGH), and the National University Hospital (NUH), whereas the nearest government hospital to the
Novena Campus is Tan Tock Seng Hospital (TTSH).
For the locations and contact information of these hospitals, visit
www.ntu.edu.sg/SAO/OurServices/SWII/Student_Welfare/Pages/Your-Health-and-Safety.aspx
ACCESSIBLE EDUCATION
The Accessible Education Unit (AEU) promotes a culture of inclusiveness throughout the University to empower students
with disabilities and special needs to realise their fullest potential. AEU, in collaboration with the NTU community,
provides a range of professional guidance and advice services to students with disabilities and special needs, which
may include accommodations to facilities and curriculum.
To learn more about the services provided by AEU, visit
www.ntu.edu.sg/SAO/OurServices/SWII/AccessibleEducation/Pages/index.aspx
INTEGRATION ACTIVITIES
NTU is a cosmopolitan and international University with over 100 nationalities amongst its faculty, staff, and students.
Here at NTU, a wide range of inclusion and integration activities are organised for students of all levels to embrace social
integration and inclusivity within the NTU community.
To learn more about the various inclusion and integration activities in NTU, visit
www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/index.aspx
SCHOLARS ENGAGEMENT
The ASEAN Scholarship and the NTU Science and Engineering Scholarship are offered to international undergraduate
students who demonstrate exceptional academic performance and other achievements. Besides excelling in academia,
NTU scholars are also encouraged to develop themselves holistically by engaging in learning beyond the curriculum.
To learn more about Scholars Engagement, visit
www.ntu.edu.sg/SAO/OurServices/SWII/ScholarsEngagement/Pages/index.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT WELFARE, INCLUSION AND INTEGRATION 10Student Development
STUDENT ORGANISATIONS AND ACTIVITIES
Students are encouraged to develop competencies in social responsibility, leadership, integrity, creativity and
communication through experiential learning outside the classroom. Engage with the NTU community and explore
diverse interests through a variety of events and activities on campus. Choose from close to 120 student organisations.
Activities include representation in the Students’ Union, volunteering opportunities, sports, performing arts and
specialised interests such as board games, 3D printing and robotics, photography, astronomy and more.
To find out more about student organisations and their activities, visit
www.ntu.edu.sg/CampusLife/Clubs/Pages/default.aspx
For sport enthusiasts, NTU also offers a wide variety of physical and mental sports such as ball games, racquet games,
field sports, adventure and water sports, martial arts, and mind games such as international chess, contract bridge,
and weiqi.
To find out more about the sports and games available in NTU, visit
www.ntu.edu.sg/has/SnR/Pages/SportsGames.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT DEVELOPMENT 11Student Community Engagement
STUDENT ORGANISATIONS AND ACTIVITIES
Here’s your chance to make a difference by participating in a wide range of Student Community Engagement programmes
available in NTU. Student Community Engagement aims to empower you to make a difference through positive social
actions. You will be given access to opportunities such as grants for ground-up initiatives and social entrepreneurship
efforts, internships at non-profit organisations, and training programmes to develop community leadership skills.
As a student, you play a critical role in building a better world for yourself and the community. Take part in making a
difference today.
OUTREACH EFFORTS
Weekly volunteer programmes spearheaded by the NTU Welfare Services Club (WSC) that serve the young, elderly,
underprivileged, and persons with special needs in areas such as the arts, education, environment and sports across
Singapore.
Collaborative overseas community projects in the ASEAN region and beyond. To learn more about these projects,
visit www.ntu.edu.sg/SAO/OverseasExposureProgrammeVideoGallery/Pages/index.aspx
Volunteer 360 Experience (#V360) provides opportunities to explore Singapore’s hidden communities.
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT COMMUNITY ENGAGEMENT 12#THEFORGOODSESSIONS is a curated programme that seeks to inspire students to develop a sense of social awareness
and passion for community initiatives. Past editions include Business For Good, Design For Good and Engineer For Good.
Internships at non-profit organisations and social enterprises, supported by the Social Impact Internship Stipend.
Social entrepreneurship ventures such as student-led CO-OP Café and Merchandise Shop @ The Hive, and CoLab4Good
Fund for Social Enterprises to support sustainable business ideas that create positive social impact.
To find out more about Student Community Engagement activities, visit
www.ntu.edu.sg/sasd/communityengagement.
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT COMMUNITY ENGAGEMENT 13Residential Education
RE @ NTU
In NTU, learning continues beyond the four walls of the classroom, lecture theatre, and laboratory. For undergraduates
living on campus, Residential Education offers a wealth of exciting activities hosted by the halls of residence, which
are available to all hall residents. To complement these programmes, learning spaces have been set up to encourage
creativity and interdisciplinary learning. The themes and activities covered by each learning space are also shared
among hall clusters.
To find out more about RE @ NTU, visit
www.ntu.edu.sg/re/Pages/default.aspx
HALL COUNCILS AND ACTIVITIES
Each hall of residence elects a set of Hall Council officers each academic year. These student leaders take up the mantle
of duties and responsibilities to serve their respective hall residents in all aspects of hall living such as social activities,
community engagement, sports, and everything else that contributes to student life in NTU.
To find out more about hall councils and activities, visit
www.ntu.edu.sg/re/RENTUProgrammes/Pages/default.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
RESIDENTIAL EDUCATION 14One Stop @ Student Activites Centre
One Stop @ Student Activities Centre (SAC) is the nerve centre that delivers high-quality, innovative and integrated
student services which include general enquiries, application/submission services, collection of documents, and payment
matters for NTU services.
To learn more about the services provided at One Stop @ SAC, visit
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Pages/home.aspx
IMMIGRATION
One Stop @ SAC assists full-time undergraduate international students, full-time graduate international students,
exchange students on full-time coursework or research, and exchange students on a Work Experience Programme
with immigration matters.
To learn more about the various immigration services offered by One Stop @ SAC, visit
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/Pages/homepage.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
ONE STOP @ STUDENT ACTIVITIES CENTRE 15INSURANCE
One Stop @ SAC provides assistance on the following insurance schemes available in NTU:
Scheme Provides Coverage Against
Group Personal Accident Death, permanent disability and medical costs arising from an accident
Insurance (GPAI)
Group Hospitalisation and Accidental death, and hospitalisation and surgery as a result of illness and accidental
Surgical Insurance (GHSI) bodily injury
Medical Scheme Subsidised consultation fees at Fullerton Health @ NTU at $3 per visit (inclusive of
GST), for up to 10 visits per academic year. The $3 fee is waived from the 11th visit
onwards in the same academic year (non-standard drugs and treatments will be
charged at cost)
To learn more about the different insurance schemes available, visit
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Insurance/Pages/home.aspx
PART-TIME EMPLOYMENT
One Stop @ SAC would like to advise international students not to rely on part-time work to sustain their source of funds
during their stay. Doing so is risky as part-time work may not provide a stable source of income. Should international
students decide to take up part-time employment to supplement their work experience or pocket money, they are to
note the following requirements:
For matriculated • You are required to apply for approval and obtain the Letter of Endorsement from One
international students Stop @ SAC before commencing work.
(undergraduate and • A fresh application is required for each job. Applications can be made online via the
graduate) Part-Time Employment Application System available at venus2.wis.ntu.edu.sg/PTE/
Student/login.aspx.
• Please contact One Stop @ SAC (ossac@ntu.edu.sg) for further information and
enquiries.
For International • International students on exchange or in non-graduating programmes may not engage
Exchange / Non- in any part-time work in Singapore
Graduating Students • Please refer to the Ministry of Manpower (MOM) website at www.mom.gov.sg for more
details for international exchange / non-graduating students.
To learn more about part-time employment for NTU students, visit
www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Part-Time_Employment/Pages/home.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
ONE STOP @ STUDENT ACTIVITIES CENTRE 16USEFUL CONTACTS OF MINISTRIES
Immigration and
Ministry on Manpower
Checkpoints Authority (ICA)
Address 10 Kallang Road 18 Havelock Road
ICA Building Singapore 059764
Singapore 208718
Telephone 6391 6100 6438 5122
Operating hours Mondays to Fridays Mondays to Fridays
for phone line 8am to 5pm 8:30am to 5:30pm
Saturdays Saturdays
8am to 1pm 8:30am to 1pm
(Excluding public holidays) (Excluding public holidays)
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
ONE STOP @ STUDENT ACTIVITIES CENTRE 17University Wellbeing Centre
The University Wellbeing Centre (for students) provides professional counselling services for students. UWC also conducts
talks, workshops, and develops self-help resources to help students manage emotional issues and challenges faced
during their journey at NTU.
COUNSELLING SERVICES
Students may seek out professional counselling services at the UWC to explore their emotional and personal issues
that may be hindering them in their personal growth and preventing them from maximising their potential. Counselling
addresses students’ personal concerns, issues or behaviours by a professionally-trained counsellor in a private and
confidential setting.
To make an appointment with one of our professional counsellors, visit
www.ntu.edu.sg/studentwellbeing/ourservices/counselling/Pages/MakingAppointment.aspx
PEER HELPING PROGRAMME
Students may seek help from the peer support network for students on Campus known as the Peer Helping Programme
(PHP). Student volunteers are trained by UWC to walk alongside their peers, provide support to students who may face
emotional or social challenges during their journey in NTU, and provide outreach and awareness on mental health
wellbeing within the NTU community.
To learn more about the Peer Helping Programme, visit
www.ntu.edu.sg/studentwellbeing/PeerHelping/Pages/index.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
UNIVERSITY WELLBEING CENTRE 18TALKS, WORKSHOPS AND SELF-HELP RESOURCES
UWC organises regular talks that promote mental health issues and wellness among NTU staff and students. These
talks are free of charge and are usually held during lunch-time. Talks and workshops such as Relaxation Techniques
and Exam Stress Management are also conducted to help students cope with the demands of academic studies. Self-
help resources are also available for students in managing some of their issues or challenges, and may be accessed at
their own time and comfort.
To learn more about talks and workshops organised by UWC, visit
www.ntu.edu.sg/studentwellbeing/ourservices/Pages/WorkshopsForStudents.aspx
For a list of self-help resources, visit
www.ntu.edu.sg/studentwellbeing/SelfHelp/students/Pages/index.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
UNIVERSITY WELLBEING CENTRE 19Living Essentials for International Students
BEFORE LEAVING HOME (CHECKLIST)
Accept the Offer of Admission by the stipulated deadline
Apply for a Student’s Pass
• www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/STP/Pages/homepage.aspx
Make housing arrangements
• www.ntu.edu.sg/Freshmen/FreshmenGuide/Pages/StudentAccommodation.aspx
Accept the Offer of Admission by the stipulated deadline
Pack your belongings
A print-out of eForm16 duly signed by you and In-Principal Approval (IPA) letter
Colour passport-sized photographs, including digital copies
Original Letter of Admission from NTU
Original copies of educational certificates, examination results and other documents submitted in support of
your application for admission (not applicable for exchange students)
Cash of at least $1,000 for initial expenses (excludes tuition fees and rental), and credit card for payment of NTU
fees
Funds to place a deposit and pay housing rental upon arrival
Prescribed medication and Doctor’s letter (if any)
Personal items such as toiletries, towel, bed linen, pillow cases, alarm clock, adapter, etc.
Clothes and footwear, including a light jacket for air-conditioned venues
Formal wear for interviews or important functions
Notebook/laptop if you are not purchasing one in Singapore (Singapore uses 230V electrical connections)
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS 20Make sure the following items are with you for clearance at the Singapore Checkpoint
Your passport with at least 6-months validity from the commencement of your course
Your plane, train, or bus ticket
A print-out of your In-Principle Approval (IPA) letter
• Issued by the Immigration and Checkpoints Authority of Singapore (ICA)
A print-out of your Letter of Admission
• Issued by NTU
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS 21SETTLING INTO NTU (CHECKLIST)
Know how to get to NTU
• www.ntu.edu.sg/AboutNTU/visitingntu/Pages/location.aspx
Check-in to your housing
Undergo medical examination at Fullerton Health @ NTU for students with programme durations greater than 6
months
Complete all matriculation procedures
Register with SAO @ Global Lounge (for undergraduate and exchange students)
Complete registration procedures
Receive ICA-Offsite Enrolment Exercise (OSE) appointment to complete the Student’s Pass formalities
Sign-up for optional but fun-filled Inclusion and Integration activities
• www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/index.aspx
Open a bank account if necessary
Purchase a Singapore mobile line (highly recommended)
Local telephone companies:
• SingTel: www.singtel.com
• StarHub: www.starhub.com
• M1: www.m1.com.sg
• TPG Telecom: www.tpgtelecom.com.sg
Mobile virtual network operators:
• MyRepublic: myrepublic.net/sg/
• Circles.Life: pages.circles.life
• Zero Mobile: www.zeromobile.com.sg
• Zero 1: zero1.sg
Activate your network and Office 365 EDU accounts
• www.ntu.edu.sg/cits/newusers/newstudent/Pages/studentaccounts.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS 22Update your personal particulars via:
• StudentLink for undergraduate students
• GSLink for graduate students
• Exchange Portal for exchange students
Attend the Orientation Briefing
Collect your Student’s Pass
Attend Inclusion and Integration activities (optional)
Join a Student Club and plug into NTU’s vibrant student life (optional)
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS 23Emergency Hotlines and Useful Contacts
Types of Needs Agency Contact information
Medical or Fire Emergencies NTU Campus Security Division (24-hours) 6790 5200
Fire or emergency ambulance (24-hours) 995
Non-emergency ambulance (24-hours) 1777
Fullerton Health @ NTU 6793 6974 / 6793 6828
Security Emergencies NTU Campus Security Division (24-hours) 6790 5200
Police (24-hours) 999
SMS – if you can’t talk (24-hours) 71999
Nanyang Neighbourhood Police Centre 6792 9999
Mental Wellbeing University Wellbeing Centre (office hours) 6790 4462
Emergencies
University Wellbeing Centre (after office hours) 6338 3383
Nearest Government Ng Teng Fong General Hospital (NTFGH) (24-hours) 6716 2000
Hospitals to Yunnan Garden
Campus National University Hospital (NUH) (24-hours) 6772 5000
Nearest Government Tan Tock Seng Hospital (TTSH) (24-hours) 6256 6011
Hospital to Novena Campus
Fault Reporting and Security Office of Development and Facilities Management (ODFM) 6790 4777
(24-hours)
IT Services Helpdesk Centre for IT Services (CITS) 6790 4357
Housing Matters Office of Housing and Auxiliary Services 6790 5155
For a list of other useful contacts, visit www.ntu.edu.sg/AboutNTU/contactntu/Pages/unicontactinfo.aspx
STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
EMERGENCY HOTLINES AND USEFUL CONTACTS 24Student Affairs Office
Student and Academic Services Department
Nanyang Technological University
42, Nanyang Avenue, #04-02, Student Services Centre, Singapore 639815
Email SAOstudentsupport@ntu.edu.sg | Website www.ntu.edu.sg/SAOYou can also read