Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...

 
Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
Student Guidebook
Academic Year 2018 / 2019
        A publication of Student Affairs Office (SAO)
Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
Table of Contents

       USEFUL WEBSITES AT A GLANCE                                      III

       INTRODUCTION                                                     1
                Welcome Message                                         1
                About Nanyang Technological University                  2
                About Student Affairs Office                            3
                About U.n.I                                             4
                About Singapore                                         5
                About Jurong Neighbourhood                              6

       GETTING AROUND                                                   7
                Getting around Singapore and the Yunnan Garden Campus   7
                Getting to the Yunnan Garden Campus                     8
                Getting to the Novena Campus                            8

       STUDENT WELFARE, INCLUSION AND INTEGRATION                       9
                Student welfare                                         9
                Accessible Education                                    10
                Integration Activities                                  10
                Scholars Engagement                                     10

       STUDENT DEVELOPMENT                                              11
                Student Organisations and Activities                    11

       STUDENT COMMUNITY ENGAGEMENT                                     12
                Outreach Efforts                                        12

       RESIDENTIAL EDUCATION                                            14
                RE @ NTU                                                14
                Hall Councils and Activities                            14

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
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Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
ONE STOP @ STUDENT ACTIVITIES CENTRE                     15
                Immigration                                     15
                Insurance                                       16
                Part-time Employment                            16
                Useful Contacts of Ministries                   17

       UNIVERSITY WELLBEING CENTRE                              18
                Counselling Services                            18
                Peer Helping Programme                          18
                Talks, Workshops and Self-help Resources        19

       LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS             20
                Before Leaving Home (Checklist)                 20
                Settling into NTU (Checklist)                   22

       EMERGENCY HOTLINES AND USEFUL CONTACTS                   24

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Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
Useful Websites at a Glance
     CONTENTS                                         WEBSITE URL

     List of Colleges and Schools                     www.ntu.edu.sg/academics/Pages/CollegesSchools.aspx

     List of Autonomous Institutes                    www.ntu.edu.sg/Academics/Pages/InstitutesAndCentres.aspx

     Student Affairs Office (SAO)                     www.ntu.edu.sg/SAO/Pages/default.aspx

     Discover more about Singapore                    www.visitsingapore.com

     Discover more about Jurong                       eresources.nlb.gov.sg/infopedia/articles/SIP_246_2004-12-16.html

                                                      www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/
     Campus Map                                       Adapt-and-Embrace-Cultural-Diversity.aspx

     Interactive Campus Map                           maps.ntu.edu.sg/maps

     Services provided by Fullerton Health @ NTU      www.ntu.edu.sg/has/Serv/Pages/MedicalClinic.aspx

     List of private clinics                          www.singhealth.com.sg/PatientCare/GP/Pages/Home.aspx

                                                      www.ntu.edu.sg/SAO/OurServices/SWII/Student_Welfare/Pages/Your-
     Nearby government hospitals                      Health-and-Safety.aspx
                                                      www.ntu.edu.sg/SAO/OurServices/SWII/AccessibleEducation/Pages/
     Accessible Education Unit (AEU)                  index.aspx
                                                      www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/
     Student Integration                              index.aspx
                                                      www.ntu.edu.sg/SAO/OurServices/SWII/ScholarsEngagement/Pages/
     Scholars Engagement                              index.aspx

     List of Student Organisations and activities     www.ntu.edu.sg/CampusLife/Clubs/Pages/default.aspx

     Sports and Games available in NTU                www.ntu.edu.sg/has/SnR/Pages/SportsGames.aspx

                                                      www.ntu.edu.sg/SAO/OverseasExposureProgrammeVideoGallery/
     Collaborative overseas community projects        Pages/index.aspx

     Student Community Engagement                     www.ntu.edu.sg/sasd/communityengagement

     RE @ NTU                                         www.ntu.edu.sg/re/Pages/default.aspx

     Hall Councils and Activities                     www.ntu.edu.sg/re/RENTUProgrammes/Pages/default.aspx

                                                      www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Pages/home.
     Services provided by One Stop @ SAC              aspx

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Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
CONTENTS                                                      WEBSITE URL
                                                                   www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/
     Immigration matters                                           Pages/homepage.aspx
                                                                   www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Insurance/
     Insurance schemes                                             Pages/home.aspx
                                                                   www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Part-Time_
     Part-time Employment                                          Employment/Pages/home.aspx
                                                                   www.ntu.edu.sg/studentwellbeing/ourservices/counselling/Pages/
     Appointment for counselling services                          MakingAppointment.aspx

     Peer Helping Programme                                        www.ntu.edu.sg/studentwellbeing/PeerHelping/Pages/index.aspx

                                                                   www.ntu.edu.sg/studentwellbeing/ourservices/Pages/
     Talks by University Wellbeing Centre (UWC)                    WorkshopsForStudents.aspx
                                                                   www.ntu.edu.sg/studentwellbeing/ourservices/Pages/
     Workshops by University Wellbeing Centre (UWC)                WorkshopsForStudents.aspx
     List of self-help resources by University Wellbeing Centre    www.ntu.edu.sg/studentwellbeing/SelfHelp/students/Pages/index.aspx
     (UWC)
                                                                   www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/
     Apply for a Student’s Pass                                    STP/Pages/homepage.aspx
                                                                   www.ntu.edu.sg/Freshmen/FreshmenGuide/Pages/
     Make housing arrangements in NTU                              StudentAccommodation.aspx
                                                                   www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/
     Sign up for Inclusion and Integration activities              index.aspx
                                                                   www.ntu.edu.sg/cits/newusers/newstudent/Pages/studentaccounts.
     Activate network and Office 365 EDU account                   aspx

     List of useful contacts                                       www.ntu.edu.sg/AboutNTU/contactntu/Pages/unicontactinfo.aspx

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Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
Introduction

                                              WELCOME MESSAGE

                                              A warm welcome to Nanyang Technological University (NTU), Singapore.

                                              Thank you for choosing us as your partner in this knowledge-driven journey. I believe
                                              that your student experience and campus life in NTU will be one of significant personal
                                              growth, discovery and learning.

                                              NTU is a cosmopolitan residential campus. In this microcosm of the globe, you will
                                              meet talented and dynamic students, professors and researchers from over 100
                                              nationalities around the world. You may get to engage with intellectual giants – from
                                              Nobel Laureates to National Geographic adventurers – during your time here with us.
                                              Explore the abundant wildlife in our beautiful campus, frequently listed among the Top
                                              10 most photogenic university campuses in the world. Immerse yourself in new and
                                              exciting teaching, learning and leisure facilities. Take a stroll along our North Spine
                                              Plaza and discover a wide variety of food choices and services to meet your needs.

                                              The Student Affairs Office is your partner to facilitate your transition into university
                                              life. Our goal is to promote your personal growth, facilitate meaningful engagement in
                                              our community, and encourage the development of life skills through our wide range
                                              of student-led activities, student leadership development initiatives, residential hall
                                              programmes, inclusion and integration activities, student community engagement
                                              and mental wellness programmes. You can look forward to forging strong bonds
                                              and friendships that open doors to new cultures, fresh ideas and diverse yet unique
                                              perspectives. As a community that embraces cultural diversity and inclusivity, we
                                              provide resources to support students of different abilities to ensure that all feel
                                              included, welcome, and valued. For your convenience, essential student services such
                                              as payment, insurance and immigration matters, as well as submission and collection
                                              of important documents are housed under One Stop @ Student Activities Centre. I
                                              encourage you to access our services and approach any one of our professional staff
                                              to assist you with your educational endeavours.

                                              I wish you a memorable and rewarding learning experience in NTU!

                                              Ms Tan Siok San
                                              Director, Student Affairs Office
                                              Student and Academic Services Department

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION                                                      1
Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
ABOUT NANYANG TECHNOLOGICAL UNIVERSITY

      A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000
      undergraduate and postgraduate students in the colleges of Engineering, Business, Science, and Humanities, Arts and
      Social Sciences, and its Interdisciplinary Graduate School. NTU’s Lee Kong Chian School of Medicine was established
      jointly with Imperial College London.

      For a complete list of Colleges and Schools within NTU, visit:
      www.ntu.edu.sg/academics/Pages/CollegesSchools.aspx

      AUTONOMOUS INSTITUTES

      NTU is also home to world-class autonomous institutes such as the National Institute of Education, S. Rajaratnam School of
      International Studies, Nanyang Environment and Water Research Institute, Energy Research Institute, Earth Observatory
      of Singapore, Singapore Centre on Environmental Life Sciences Engineering, and Institute on Asian Consumer Insight.

      For a complete list of autonomous institutes and centres within NTU, visit:
      www.ntu.edu.sg/Academics/Pages/InstitutesAndCentres.aspx

      GLOBAL RANKING

      12th in the world
      QS World University Rankings 2018

      1st among the world’s best young universities
      QS Top 50 Under 50
      2014 – 2018

      Top 10 Most Photogenic Universities in the World

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION                                                      2
Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
ABOUT STUDENT AFFAIRS OFFICE

      The Student Affairs Office (SAO) is committed to supporting undergraduate and graduate students, as well as the University
      community on various aspects of student life. It offers a wide range of services across various units comprising Student
      Welfare, Inclusion and Integration, Student Development, Student Community Engagement, Residential Education, One
      Stop @ Student Activities Centre, and University Wellbeing Centre.

      To find out more about the Student Affairs Office, visit:
      www.ntu.edu.sg/SAO/Pages/default.aspx.

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Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
ABOUT U.n.I

       NTU boasts a diverse community with the gathering of different experiences, cultures, and ways of life. Together, we
       can learn and embrace these differences to create a community that is rich, unique, and inclusive for everyone. Hence
       the “U.n.I” prefix:

                         U.n.I stands for You and I, together as a community,
                         we embrace social integration and inclusivity in NTU

       As a new student, we warmly invite you to join us in embracing an inclusive and multicultural mindset. Let us embark
       on this together as a community!

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INTRODUCTION                                                    4
Student Guidebook Academic Year 2018 / 2019 - A publication of Student Affairs Office (SAO) - Nanyang Technological ...
ABOUT SINGAPORE

       Nestled in Southeast Asia, the city-state of Singapore lies at the southern tip of the Malay Peninsula, 137 kilometres
       north of the equator. It is an island nation made up of 63 islands, separated from Malaysia by the Straits of Johor to its
       north, and Indonesia’s Riau Islands along the Singapore Strait to its south.

       Singapore has a land area of about 720 square kilometres, making her one of the smallest countries in the world and
       the smallest in the region – hence the moniker “The Little Red Dot”. Although small in size, Singapore commands an
       enormous presence in the world today with its free trade economy and highly efficient workforce. Singapore’s strategic
       location in the region has enabled her to become a central sea port along major shipping routes.

       Although the official language of Singapore is Malay, English is used as the main language of instruction and communication
       amongst the four major races – namely, Malay, Indian, Chinese and Eurasian. Each ethnic community offers a different
       perspective of life in Singapore in terms of culture, religion, food and language.

       EXPERIENCE SINGAPORE

       Being a multi-racial, multi-ethnic and multi-religious society, Singapore is as culturally diverse as it is cohesive. Beyond
       the history, culture, people, shopping and food, there are many more facets to Singapore’s thriving cityscape for you to
       discover. These can only be experienced as you immerse yourself in the exploration of this once fishing village turned
       cosmopolitan city.

       To discover more about Singapore, visit www.visitsingapore.com.

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION                                                        5
ABOUT JURONG NEIGHBOURHOOD

       Located just a stone’s throw from NTU, the Jurong West neighbourhood is one of most frequented places by the NTU
       community. It is the largest estate in the western region of Singapore, complete with shopping malls, amenities, and
       residential buildings that houses more than 260,000 residents.

       The populous urban town that we see today used to be a mangrove swamp a few decades ago. Jurong started from
       humble beginnings in 1961 when the government levelled the swampland with soil from the surrounding low hills and
       developed the area into a bustling industrial estate. Low-cost housing and core amenities were subsequently constructed
       to attract businesses and fuel the estate’s expansion. By the early 2000s, Jurong West had grown into a self-sufficient
       satellite town with modern recreational facilities, complete with libraries, shopping malls, sports complexes, tourist
       attractions, and public transportation systems.

       While there are many exciting new plans lined-up for the future of Jurong under the 2008 Urban Redevelopment Authority
       (URA) of Singapore’s masterplan, the present-day experience is just as interesting and enjoyable in many ways.

       To discover more about the Jurong neighbourhood, visit
       eresources.nlb.gov.sg/infopedia/articles/SIP_246_2004-12-16.html.

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
INTRODUCTION                                                     6
Getting Around

       GETTING AROUND SINGAPORE AND THE
       YUNNAN GARDEN CAMPUS

       CAMPUS MAP

       The Campus Map provides key information for you to navigate around Singapore and the Yunnan Garden Campus. It
       features the Yunnan Garden Campus Map, directory of major landmarks within NTU, NTU Shuttle Bus routes, modes
       of public transportation, emergency hotlines, and the MRT train system map.

       To access the Campus Map, visit
       www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/Adapt-and-Embrace-Cultural-Diversity.aspx

       INTERACTIVE CAMPUS MAP

       The new Interactive Campus Map enables you to locate lecture theatres, tutorial rooms, buildings and landmarks within
       the Yunnan Garden Campus, and also to find directions between places easily. You may also print the map or save the
       link of a particular location or direction for future reference. Google Street View and NTU Shuttle Bus routes are also
       integrated into the map. Best of all, it works on your mobile devices too.

       To access the Interactive Campus Map, visit
       maps.ntu.edu.sg/maps

       SHUTTLE BUS

       Four shuttle bus routes serve the Yunnan Garden Campus. Campus Loop – Blue (CL-B), Campus Loop – Red (CL-R),
       and Campus Loop – Yellow (CL-Y) circle the campus with Campus Rider (CR) venturing off-campus to and from Pioneer
       MRT station. On weekends and holidays, Campus Rider (CR) is substituted by Campus Weekend Rider (CWR), which
       includes an extended route.

       To find out more about the shuttle bus services, visit
       www.ntu.edu.sg/has/Transportation/Pages/GettingAroundNTU.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
GETTING AROUND                                                   7
GETTING TO THE YUNNAN GARDEN CAMPUS

       BY MRT AND BUS

       The nearest MRT train stations are Boon Lay (EW27) and Pioneer (EW28) on the East West Line.

       From Boon Lay station, make your way to the adjacent bus interchange within the ground floor of the Jurong Point
       shopping mall. Services 179, 179A, and 199 will take you into the Yunnan Garden Campus.

       From Pioneer station, you can hop on the NTU Campus Rider (CR) shuttle bus that stops in front of Blk 649A, Jurong
       West Street 61.

       FROM CHANGI AIRPORT

       Take an MRT train from Changi Airport (CG2), transfer at Tanah Merah (EW4) and take the west-bound train all the way
       to Boon Lay (EW27) or Pioneer (EW29).

      GETTING TO THE NOVENA CAMPUS

      BY MRT

      The nearest MRT train station is Novena (NS20) on the North South Line.

      From Novena station, make your way to Tan Tock Seng Hospital (TTSH) along the underground pathway of the MRT
      station. Once inside TTSH, walk through TTSH Annex 2 and Communicable Disease Centre 2. Cross the road to Lee
      Kong Chian School of Medicine.

       BY BUS

      Buses that stop outside:

      • National Skin Centre are 21, and 124.
      • Kuang Chee Tng Buddhist Association are 21, 124, 518, and 518A.
      • Novena MRT station are 21, 56, 131, 141, 166, 851, and 980.

       FROM CHANGI AIRPORT

      Take an MRT train from Changi Airport (CG2), transfer at Tanah Merah (EW4), transfer once more at City Hall (EW13/
      NS25), and take the north-bound train to Novena (NS20).

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
GETTING AROUND                                                  8
Student Welfare, Inclusion and Integration

      STUDENT WELFARE

      FULLERTON HEALTH @ NTU

      The medical service in the Yunnan Garden Campus is operated by the Fullerton Healthcare Group. Health services
      include outpatient medical and dental treatment, laboratory and x-ray investigation, as well as minor surgery. They also
      provide immunisation and travel medical advice.

      To find out more about the services provided by Fullerton Health @ NTU, visit
      www.ntu.edu.sg/has/Serv/Pages/MedicalClinic.aspx.

      PRIVATE CLINICS

      Alternatively, medical services are also provided by private clinics throughout Singapore. Expenses incurred at private
      clinics however, may not be covered by the insurance schemes offered to NTU students.

      For a comprehensive list of clinics, visit
      www.singhealth.com.sg/PatientCare/GP/Pages/Home.aspx.

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT WELFARE, INCLUSION AND INTEGRATION                       9
NEARBY GOVERNMENT HOSPITALS

      In cases of medical emergency, the nearest government hospitals to the Yunnan Garden Campus are Ng Teng Fong
      General Hospital (NTFGH), and the National University Hospital (NUH), whereas the nearest government hospital to the
      Novena Campus is Tan Tock Seng Hospital (TTSH).

      For the locations and contact information of these hospitals, visit
      www.ntu.edu.sg/SAO/OurServices/SWII/Student_Welfare/Pages/Your-Health-and-Safety.aspx

      ACCESSIBLE EDUCATION

      The Accessible Education Unit (AEU) promotes a culture of inclusiveness throughout the University to empower students
      with disabilities and special needs to realise their fullest potential. AEU, in collaboration with the NTU community,
      provides a range of professional guidance and advice services to students with disabilities and special needs, which
      may include accommodations to facilities and curriculum.

      To learn more about the services provided by AEU, visit
      www.ntu.edu.sg/SAO/OurServices/SWII/AccessibleEducation/Pages/index.aspx

      INTEGRATION ACTIVITIES

      NTU is a cosmopolitan and international University with over 100 nationalities amongst its faculty, staff, and students.
      Here at NTU, a wide range of inclusion and integration activities are organised for students of all levels to embrace social
      integration and inclusivity within the NTU community.

      To learn more about the various inclusion and integration activities in NTU, visit
      www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/index.aspx

      SCHOLARS ENGAGEMENT

      The ASEAN Scholarship and the NTU Science and Engineering Scholarship are offered to international undergraduate
      students who demonstrate exceptional academic performance and other achievements. Besides excelling in academia,
      NTU scholars are also encouraged to develop themselves holistically by engaging in learning beyond the curriculum.

      To learn more about Scholars Engagement, visit
      www.ntu.edu.sg/SAO/OurServices/SWII/ScholarsEngagement/Pages/index.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT WELFARE, INCLUSION AND INTEGRATION                        10
Student Development

       STUDENT ORGANISATIONS AND ACTIVITIES

       Students are encouraged to develop competencies in social responsibility, leadership, integrity, creativity and
       communication through experiential learning outside the classroom. Engage with the NTU community and explore
       diverse interests through a variety of events and activities on campus. Choose from close to 120 student organisations.
       Activities include representation in the Students’ Union, volunteering opportunities, sports, performing arts and
       specialised interests such as board games, 3D printing and robotics, photography, astronomy and more.

       To find out more about student organisations and their activities, visit
       www.ntu.edu.sg/CampusLife/Clubs/Pages/default.aspx

       For sport enthusiasts, NTU also offers a wide variety of physical and mental sports such as ball games, racquet games,
       field sports, adventure and water sports, martial arts, and mind games such as international chess, contract bridge,
       and weiqi.

       To find out more about the sports and games available in NTU, visit
       www.ntu.edu.sg/has/SnR/Pages/SportsGames.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT DEVELOPMENT                                                11
Student Community Engagement

STUDENT ORGANISATIONS AND ACTIVITIES

      Here’s your chance to make a difference by participating in a wide range of Student Community Engagement programmes
      available in NTU. Student Community Engagement aims to empower you to make a difference through positive social
      actions. You will be given access to opportunities such as grants for ground-up initiatives and social entrepreneurship
      efforts, internships at non-profit organisations, and training programmes to develop community leadership skills.

      As a student, you play a critical role in building a better world for yourself and the community. Take part in making a
      difference today.

      OUTREACH EFFORTS

      Weekly volunteer programmes spearheaded by the NTU Welfare Services Club (WSC) that serve the young, elderly,
      underprivileged, and persons with special needs in areas such as the arts, education, environment and sports across
      Singapore.

      Collaborative overseas community projects in the ASEAN region and beyond. To learn more about these projects,
      visit www.ntu.edu.sg/SAO/OverseasExposureProgrammeVideoGallery/Pages/index.aspx

      Volunteer 360 Experience (#V360) provides opportunities to explore Singapore’s hidden communities.

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT COMMUNITY ENGAGEMENT                                    12
#THEFORGOODSESSIONS is a curated programme that seeks to inspire students to develop a sense of social awareness
       and passion for community initiatives. Past editions include Business For Good, Design For Good and Engineer For Good.

       Internships at non-profit organisations and social enterprises, supported by the Social Impact Internship Stipend.

       Social entrepreneurship ventures such as student-led CO-OP Café and Merchandise Shop @ The Hive, and CoLab4Good
       Fund for Social Enterprises to support sustainable business ideas that create positive social impact.

       To find out more about Student Community Engagement activities, visit
       www.ntu.edu.sg/sasd/communityengagement.

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
STUDENT COMMUNITY ENGAGEMENT                                    13
Residential Education

       RE @ NTU

       In NTU, learning continues beyond the four walls of the classroom, lecture theatre, and laboratory. For undergraduates
       living on campus, Residential Education offers a wealth of exciting activities hosted by the halls of residence, which
       are available to all hall residents. To complement these programmes, learning spaces have been set up to encourage
       creativity and interdisciplinary learning. The themes and activities covered by each learning space are also shared
       among hall clusters.

       To find out more about RE @ NTU, visit
       www.ntu.edu.sg/re/Pages/default.aspx

       HALL COUNCILS AND ACTIVITIES

       Each hall of residence elects a set of Hall Council officers each academic year. These student leaders take up the mantle
       of duties and responsibilities to serve their respective hall residents in all aspects of hall living such as social activities,
       community engagement, sports, and everything else that contributes to student life in NTU.

       To find out more about hall councils and activities, visit
       www.ntu.edu.sg/re/RENTUProgrammes/Pages/default.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
RESIDENTIAL EDUCATION                                                14
One Stop @ Student Activites Centre

       One Stop @ Student Activities Centre (SAC) is the nerve centre that delivers high-quality, innovative and integrated
       student services which include general enquiries, application/submission services, collection of documents, and payment
       matters for NTU services.

       To learn more about the services provided at One Stop @ SAC, visit
       www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Pages/home.aspx

       IMMIGRATION

       One Stop @ SAC assists full-time undergraduate international students, full-time graduate international students,
       exchange students on full-time coursework or research, and exchange students on a Work Experience Programme
       with immigration matters.

       To learn more about the various immigration services offered by One Stop @ SAC, visit
       www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/Pages/homepage.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
ONE STOP @ STUDENT ACTIVITIES CENTRE                            15
INSURANCE

       One Stop @ SAC provides assistance on the following insurance schemes available in NTU:

        Scheme                                Provides Coverage Against
        Group Personal Accident               Death, permanent disability and medical costs arising from an accident
        Insurance (GPAI)

        Group Hospitalisation and             Accidental death, and hospitalisation and surgery as a result of illness and accidental
        Surgical Insurance (GHSI)             bodily injury

        Medical Scheme                        Subsidised consultation fees at Fullerton Health @ NTU at $3 per visit (inclusive of
                                              GST), for up to 10 visits per academic year. The $3 fee is waived from the 11th visit
                                              onwards in the same academic year (non-standard drugs and treatments will be
                                              charged at cost)

       To learn more about the different insurance schemes available, visit
       www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Insurance/Pages/home.aspx

       PART-TIME EMPLOYMENT

       One Stop @ SAC would like to advise international students not to rely on part-time work to sustain their source of funds
       during their stay. Doing so is risky as part-time work may not provide a stable source of income. Should international
       students decide to take up part-time employment to supplement their work experience or pocket money, they are to
       note the following requirements:

        For matriculated                • You are required to apply for approval and obtain the Letter of Endorsement from One
        international students            Stop @ SAC before commencing work.
        (undergraduate and              • A fresh application is required for each job. Applications can be made online via the
        graduate)                         Part-Time Employment Application System available at venus2.wis.ntu.edu.sg/PTE/
                                          Student/login.aspx.
                                        • Please contact One Stop @ SAC (ossac@ntu.edu.sg) for further information and
                                          enquiries.

        For International               • International students on exchange or in non-graduating programmes may not engage
        Exchange / Non-                   in any part-time work in Singapore
        Graduating Students             • Please refer to the Ministry of Manpower (MOM) website at www.mom.gov.sg for more
                                          details for international exchange / non-graduating students.

       To learn more about part-time employment for NTU students, visit
       www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Part-Time_Employment/Pages/home.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
ONE STOP @ STUDENT ACTIVITIES CENTRE                                   16
USEFUL CONTACTS OF MINISTRIES

                                Immigration and
                                                                   Ministry on Manpower
                                Checkpoints Authority (ICA)

        Address                 10 Kallang Road                    18 Havelock Road
                                ICA Building                       Singapore 059764
                                Singapore 208718

        Telephone               6391 6100                          6438 5122

        Operating hours         Mondays to Fridays                 Mondays to Fridays
        for phone line          8am to 5pm                         8:30am to 5:30pm

                                Saturdays                          Saturdays
                                8am to 1pm                         8:30am to 1pm
                                (Excluding public holidays)        (Excluding public holidays)

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
ONE STOP @ STUDENT ACTIVITIES CENTRE                          17
University Wellbeing Centre

       The University Wellbeing Centre (for students) provides professional counselling services for students. UWC also conducts
       talks, workshops, and develops self-help resources to help students manage emotional issues and challenges faced
       during their journey at NTU.

        COUNSELLING SERVICES

        Students may seek out professional counselling services at the UWC to explore their emotional and personal issues
        that may be hindering them in their personal growth and preventing them from maximising their potential. Counselling
        addresses students’ personal concerns, issues or behaviours by a professionally-trained counsellor in a private and
        confidential setting.

        To make an appointment with one of our professional counsellors, visit
        www.ntu.edu.sg/studentwellbeing/ourservices/counselling/Pages/MakingAppointment.aspx

       PEER HELPING PROGRAMME

       Students may seek help from the peer support network for students on Campus known as the Peer Helping Programme
       (PHP). Student volunteers are trained by UWC to walk alongside their peers, provide support to students who may face
       emotional or social challenges during their journey in NTU, and provide outreach and awareness on mental health
       wellbeing within the NTU community.

       To learn more about the Peer Helping Programme, visit
       www.ntu.edu.sg/studentwellbeing/PeerHelping/Pages/index.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
UNIVERSITY WELLBEING CENTRE                                      18
TALKS, WORKSHOPS AND SELF-HELP RESOURCES

       UWC organises regular talks that promote mental health issues and wellness among NTU staff and students. These
       talks are free of charge and are usually held during lunch-time. Talks and workshops such as Relaxation Techniques
       and Exam Stress Management are also conducted to help students cope with the demands of academic studies. Self-
       help resources are also available for students in managing some of their issues or challenges, and may be accessed at
       their own time and comfort.

       To learn more about talks and workshops organised by UWC, visit
       www.ntu.edu.sg/studentwellbeing/ourservices/Pages/WorkshopsForStudents.aspx

       For a list of self-help resources, visit
       www.ntu.edu.sg/studentwellbeing/SelfHelp/students/Pages/index.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
UNIVERSITY WELLBEING CENTRE                                     19
Living Essentials for International Students
      BEFORE LEAVING HOME (CHECKLIST)

                 Accept the Offer of Admission by the stipulated deadline

                 Apply for a Student’s Pass
                 • www.ntu.edu.sg/SAO/OurServices/OneStop/OurServices/Immigration/STP/Pages/homepage.aspx

                 Make housing arrangements
                 • www.ntu.edu.sg/Freshmen/FreshmenGuide/Pages/StudentAccommodation.aspx

                 Accept the Offer of Admission by the stipulated deadline

                 Pack your belongings

                   A print-out of eForm16 duly signed by you and In-Principal Approval (IPA) letter

                   Colour passport-sized photographs, including digital copies

                   Original Letter of Admission from NTU

                   Original copies of educational certificates, examination results and other documents submitted in support of
                   your application for admission (not applicable for exchange students)

                   Cash of at least $1,000 for initial expenses (excludes tuition fees and rental), and credit card for payment of NTU
                   fees

                   Funds to place a deposit and pay housing rental upon arrival

                   Prescribed medication and Doctor’s letter (if any)

                   Personal items such as toiletries, towel, bed linen, pillow cases, alarm clock, adapter, etc.

                   Clothes and footwear, including a light jacket for air-conditioned venues

                   Formal wear for interviews or important functions

                   Notebook/laptop if you are not purchasing one in Singapore (Singapore uses 230V electrical connections)

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS                      20
Make sure the following items are with you for clearance at the Singapore Checkpoint

                   Your passport with at least 6-months validity from the commencement of your course

                   Your plane, train, or bus ticket

                   A print-out of your In-Principle Approval (IPA) letter
                   • Issued by the Immigration and Checkpoints Authority of Singapore (ICA)

                   A print-out of your Letter of Admission
                   • Issued by NTU

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS                    21
SETTLING INTO NTU (CHECKLIST)

                 Know how to get to NTU
                 • www.ntu.edu.sg/AboutNTU/visitingntu/Pages/location.aspx

                 Check-in to your housing

                 Undergo medical examination at Fullerton Health @ NTU for students with programme durations greater than 6
                 months

                 Complete all matriculation procedures

                 Register with SAO @ Global Lounge (for undergraduate and exchange students)

                   Complete registration procedures

                   Receive ICA-Offsite Enrolment Exercise (OSE) appointment to complete the Student’s Pass formalities

                   Sign-up for optional but fun-filled Inclusion and Integration activities
                   • www.ntu.edu.sg/SAO/OurServices/SWII/Student_integration/Pages/index.aspx

                 Open a bank account if necessary

                 Purchase a Singapore mobile line (highly recommended)

                   Local telephone companies:
                   • SingTel: www.singtel.com
                   • StarHub: www.starhub.com
                   • M1: www.m1.com.sg
                   • TPG Telecom: www.tpgtelecom.com.sg

                   Mobile virtual network operators:
                   • MyRepublic: myrepublic.net/sg/
                   • Circles.Life: pages.circles.life
                   • Zero Mobile: www.zeromobile.com.sg
                   • Zero 1: zero1.sg

                 Activate your network and Office 365 EDU accounts
                 • www.ntu.edu.sg/cits/newusers/newstudent/Pages/studentaccounts.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS                   22
Update your personal particulars via:
                 • StudentLink for undergraduate students
                 • GSLink for graduate students
                 • Exchange Portal for exchange students

                 Attend the Orientation Briefing

                 Collect your Student’s Pass

                 Attend Inclusion and Integration activities (optional)

                 Join a Student Club and plug into NTU’s vibrant student life (optional)

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
LIVING ESSENTIALS FOR INTERNATIONAL STUDENTS                        23
Emergency Hotlines and Useful Contacts

        Types of Needs                        Agency                                                Contact information
        Medical or Fire Emergencies NTU Campus Security Division (24-hours)                         6790 5200
                                              Fire or emergency ambulance (24-hours)                995
                                              Non-emergency ambulance (24-hours)                    1777
                                              Fullerton Health @ NTU                                6793 6974 / 6793 6828
        Security Emergencies                  NTU Campus Security Division (24-hours)               6790 5200
                                              Police (24-hours)                                     999
                                              SMS – if you can’t talk (24-hours)                    71999
                                              Nanyang Neighbourhood Police Centre                   6792 9999
        Mental Wellbeing                      University Wellbeing Centre (office hours)            6790 4462
        Emergencies
                                              University Wellbeing Centre (after office hours)      6338 3383
        Nearest Government                    Ng Teng Fong General Hospital (NTFGH) (24-hours)      6716 2000
        Hospitals to Yunnan Garden
        Campus                                National University Hospital (NUH) (24-hours)         6772 5000

        Nearest Government                    Tan Tock Seng Hospital (TTSH) (24-hours)              6256 6011
        Hospital to Novena Campus
        Fault Reporting and Security Office of Development and Facilities Management (ODFM)         6790 4777
                                     (24-hours)
        IT Services Helpdesk                  Centre for IT Services (CITS)                         6790 4357
        Housing Matters                       Office of Housing and Auxiliary Services              6790 5155

       For a list of other useful contacts, visit www.ntu.edu.sg/AboutNTU/contactntu/Pages/unicontactinfo.aspx

STUDENT GUIDEBOOK ACADEMIC YEAR 2018 / 2019
EMERGENCY HOTLINES AND USEFUL CONTACTS                                 24
Student Affairs Office
             Student and Academic Services Department
                  Nanyang Technological University
42, Nanyang Avenue, #04-02, Student Services Centre, Singapore 639815
Email SAOstudentsupport@ntu.edu.sg | Website www.ntu.edu.sg/SAO
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