SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020

Page created by Timothy Mendez
 
CONTINUE READING
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020

SUS
TA I N
ABIL
 ITY
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
E D I TO R I A L                                                                                                                                                                                   CONTENTS

                                                                                                                       Contents
                                                                                                                       AMERICAS      04   A Helping Hand
                                                                                                                                     05   Project Sears Brought to a
                                                                                                                                          Positive Conclusion
                                                                                                                                     06   Solar Energy Proves to Be Bright Idea
                                                                                                                                          for Oiltanking Colombia

                                                              Ephemera and                                             APAC          08   Oiltanking Karimun Certification Leads
                                                                                                                                          the Way

                                                              Evergreens                                                             10
                                                                                                                                     12
                                                                                                                                          Greening Jurong Island
                                                                                                                                          Sustenance and Hope                          10
                                                                                                                                     14   Applause for Approval                          GREENING INITIATIVE

                                                                                                                       EMEA          19   German LNG Terminal Making
        Sometimes an issue is only a short-lived matter of    Ultimately, this issue is dedicated to a real                               Good Progress
        ephemeral importance: “in” today and “out”            “evergreen” topic for us: sustainability. It is firmly
                                                                                                                                     20   Cooperation for Safety & Emergency
        tomorrow. Unfortunately, COVID-19 is not such a       anchored in our corporate strategy. We believe                              Response in the Port
        phenomenon. For months now, we have all been          that only a management system based on the
        experiencing, in our professional and personal        principles of sustainability will enable us to secure
                                                                                                                                     22   Oiltanking Amsterdam Promotes a
                                                                                                                                          Circular Economy
        lives, and each in our own way, how the measures      our company’s future and tackle the challenges of
        to contain the pandemic are changing our lives.       the present and the future. Perhaps some readers                       24   A Promising Pilot for Soil Sanitation
                                                                                                                                     25
                                                                                                                                                                                       26
        What’s more, we can expect this issue to occupy us    will remember our “Green Issue” (December                                   Oiltanking Terneuzen Exemplifies
        for some time yet.                                    2011), in which we spotlighted sustainability nearly                        Green Office
                                                              10 years ago.                                                          26   Success for Oiltanking MOGS
        However, despite – or perhaps especially because
                                                                                                                                     28   Light On Demand                                        MONUMENTAL
        of – the coronavirus situation, we mustn’t neglect    As I welcome you to this issue, I wish you happy
        let alone ignore other issues that are important to   reading and, above all, that you and your families
                                                                                                                                     30   Program ONE – Oiltanking New Excellence

        us as people and companies. The topic of              stay healthy!                                                          32   Oiltanking Malta’s Push for Sustainability
        (corporate) social responsibility in particular has                                                                          34   On Cloud 365
        taken on a whole new dimension. Among our
        colleagues, especially now, there are many – and
                                                                                                                       PEOPLE        16   We can, we care ... about sustainabilty
        very creative – examples of solidarity towards
        others. More than ever, it is important for our
                                                              Matti Lievonen
                                                              CEO | Oiltanking GmbH                                    & PLACES      36   Cultural Experiences | Not Far
                                                                                                                                          Away, But Far from Alike
        employees to find a healthy work-life balance,
                                                                                                                                     49   In a nutshell

                                                                                                                                                                                       36
        especially now that working from home is becoming
        increasingly commonplace. Especially now, we as a                                                                            50   Safety Principles
        company must once again review the health and
        safety measures we have implemented and take a                                                                 LEISURE &     09   Lexicon | Sustainability – How,
        proactive stance.
                                                                                                                                          What, Why                                         FINE DISTINCTIONS
                                                                                                                       ENTERTAINMENT 39   Sustainability in Action
                                                                                                                                     42   Keeping Sustainability Goals in Sight
                                                                                                                                     44   The Sustainability of Beauty                 Cover: The "Solar Egg" by

                                                                                                                                     46   An Egg-Cellent Sauna                         the designer duo Bigert &
                                                                                                                                                                                       Bergström was first installed
Publishing Credits connections Vol. 32/2/2020 Published by Oiltanking GmbH, Corporate Center, Koreastrasse 7,
20457 Hamburg, Germany, www.oiltanking.com, Telephone +49-40-37099-7485, Fax +49-40-37099-7499
                                                                                                                                     48   Number | 13,776
                                                                                                                                                                                       on Mount Luossavaara
Email connections@oiltanking.com Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt                         51   Reader's Corner                              outside Kiruna, Sweden.
Design raz design, Hamburg Print Beisner Druck GmbH & Co. KG, Buchholz Published Two times a year                                    52   Last but not least | Of Smog Suckers 		      More on this on p. 46
Copy Deadline vol. 33/1 January 29, 2021                                                                                                  and Smog Rings                               © Jean-Baptiste Béranger

                                                                                   ID-No. 2095881

2   CONNECTIONS                                                                                                                                                                                    CONNECTIONS     3
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
AMERICAS                                                                                                                                                                                                                                       AMERICAS

                          A Helping                                                                                            Project Sears Brought to a
                                                                                                                               Positive Conclusion
                           Hand                                      As the world grapples with this
                                                                     unprecedented global COVID-19                             After announcing the signing
                                                                     health crisis, Oiltanking North                           of the contract on June 8,
                                                                     America has teamed up with its                            2020,       Oiltanking     North
                                                                     customer Dow to ensure the                                America formally closed on
                                                                     supply of hand sanitizer.                                 the sale of the Joliet, Illinois
                                                                                                                               terminal to Omega Partners
                                                                                                                               Illinois, LLC on July 31, 2020.
                               In midst the COVID-19           to the Dow manifold, was used to receive the new product.
                                                                                                                                                                                                                  FAREWELL The Joliet facility was part of the
                        chaos      in   late March     2020,   Another tank at Texas City was swapped out of one                 While the Joliet terminal was a profitable
                                                                                                                                                                                                                     Oiltanking terminal network for 11 years
                   Oiltanking North America’s largest and      service, cleaned, and made available via a new pipe             facility within Oiltanking North America’s
most strategic customer, Dow, came forward with a very         connection. Three control valves were added at the loading      overall portfolio, selling it was in line with
urgent request. The governor of Michigan challenged            racks at Texas City to allow the product to be loaded in a      Oiltanking’s global strategy of optimizing its current            site visit. A site visit is often one of the most critical steps
Dow’s corporate leadership to produce more Anhydrous           safe and controlled manner via both rail and truck. This        footprint and putting more emphasis on hub locations              in the due diligence of any transaction. After many delays
Isopropanol (IPA) at their U.S. plants for the express         alternative came at the lowest cost, provided the greatest      where greater synergies exist. In North America, the              caused by the pandemic, the Oiltanking Joliet terminal
purpose of supplying critical incremental feedstock for the    flexibility to the customer, and was the quickest to execute.   current hub is in the Gulf Coast and consists of our Texas        was able to host a small group of experts from the
sudden surge in demand for hand sanitizer. While Dow’s                                                                         City and Galveston County terminals.                              potential buyer’s team. Social distancing rules and proper
Galveston County Plant had the capability to produce the       The commercial teams quickly found common ground on                                                                               PPE guidelines were strictly adhered to. And, at the end
IPA through a reconfiguration of one of their production       how to fund the project, and the Oiltanking Assets &            When Joliet was identified as a potential asset candidate         of the process, Oiltanking determined that Omega
units, it lacked the ability to store and handle the product   Operations group set the plan in motion. Within five            for divestment, a structured sales process was set in             Partners was the best overall fit to take over the Joliet
logistically.                                                  weeks, the IPA project went from urgent request to              motion with the colleagues at Mergers & Acquisition in            terminal, paving the way for the closing of the transaction.
                                                               concept to expenditure approval of terminal, region and         Hamburg, and a team was formed that included
Given the backdrop of the global health crisis, and the        corporate centre to execution, and Oiltanking Texas City        representatives    from   many     work   streams.   This         Just as people and companies around the globe were
pressure being put on Dow to provide workable solutions,       received its first product on May 5 – ahead of schedule         collaborative ‘Project Sears’ team worked diligently to           adjusting to many of their associates working from home,
as a partner it was imperative for Oiltanking to provide       and below budget! Dow employees were full of praise for         prepare the necessary due diligence information while             our colleagues at Oiltanking were given a chance to
options that would meet the needs of its key customer.         the Oiltanking team members who made this happen –              also facing the challenges of the COVID-19 pandemic. As           develop new remote working skills while tackling the
The operational and technical teams from Dow’s plant and       they very much appreciated Oiltanking’s agility in              part of a global company, Oiltanking associates are               challenges of this transaction.
Oiltanking Texas City and Galveston County terminals           responding safely, decisively, and with flawless execution.     accustomed to working across different time zones, but in
immediately got to work to identify                                                                                            this case the COVID crisis added to the complexity of the                Oiltanking is incredibly appreciative of all the hard work
potential solutions. In short order,                                                                                           transaction.   Extraordinary    measures    had   to   be                and dedication that the employees at Joliet have shown
three different solutions were                                                                                                 implemented before the colleagues could even entertain a                 in the past 11 years, and is confident that they are in
developed and mutually vetted.                                                                                                                                                                                     good hands moving forward. Omega Partners
                                                                                                                                                                                                                   III, LLC owns and operates bulk liquid
The last option identified turned out                                                                                                                                                                              petroleum terminals in the U.S. states of
to be the preferred solution for both                                                                                                                                                                              Illinois, Florida, Georgia, South Carolina,
parties. A tank at Oiltanking                                                                                                                                                                                      Nevada, and Kentucky. The terminals receive,
Galveston County, already connected                                                                                                                                                                                store, and deliver products via pipelines,
                                                                                                                                                                                                                   railcars, barges, ships and trucks. Omega’s
                                                                                                                                                                                                                   customers are major and independent oil,
          EAGERLY AWAITED ARRIVAL                                                                                                                                                                                  distribution, trading, chemical and agriculture
             The first two railcars were
                                                                                                                                                                                                                   companies. Omega is independently owned
         loaded on May 12, with a team
            celebration photo taken to                                                                                                                                                                             and operated, with corporate offices in St.
                                                                                                                                                                picture archive, taken before COVID-19 pandemic
           commemorate the occasion                                                                                                                                                                                Louis, Missouri.

4   CONNECTIONS                                                                                                                                                                                                                               CONNECTIONS       5
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
AMERICAS                                                                                                                                                                                                                AMERICAS

                                                                                                                        UP ON THE ROOF Solar
                                                                                                                          panels have been also
                                                                                                                     installed on the roof of the

                   Solar
                                                                                                                        administrative building

                                                                                                          investment has since not only cut

                                       Energy
                                                                                                          the company’s energy use but
                                                                                                          also were the first step towards
                                                                                                          reducing its energy dependence
                                                                                                          on the public utilities company.
                                                                                                          The system is constantly analyzed
                                                                                                          for potential improvements and
                                                                                                          additional ways to save energy.

                              Proves to Be Bright Idea                                                    For instance the radiation input is
                                                                                                          being measured for use in future
                                                                                                          designs. A manual configuration
                              for Oiltanking Colombia                                                     was installed to give full control of
                                                                                                          the lights to the operator in charge,
                                                                                                                                                    that   thin-film   technology   was
                                                                                                                                                    chosen, as it is more efficient and
                                                                                                                                                                                                is much more economical compared
                                                                                                                                                                                                to ones involving batteries. The
                                                                                                          allowing    them    to   switch     the   requires less surface for energy            administrative      building   mainly
                                                                                                          illumination system on or off as          production than the monocrystalline         consumes electricity during the day,
                                                                                                          needed. Just recently, a battery          technology used in the 2011 system.         from 8:00 a.m. to 5:00 p.m. During
                                                                                                          monitor was installed to monitor the      The 286 watt illumination system is         the night, its energy requirements
                                                                                                          system’s performance and alert the        composed of 11 led lights with 60           are practically zero. Due to the solar
                                                                                                          staff to any unusual situations.          watt control panels that manage the         panels’      geographical     location
                                                                                                                                                    signals of the control valves and           (Cartagena), they produce energy
                                                                                                          Two years later, in 2013, a solar         volumetric flow meters.                     from 6:40 a.m. to 6:00 p.m. and
                                                                                                          energy system for LED lighting and                                                    thus can also help to reduce the
                                                                                                          control panels in the Truck Loading       Oiltanking     Colombia      continued      office building’s energy demand.
                                                                                                          Area for diesel and jet fuel was          prioritizing the use of energy
                                                                                                          installed. The experiences gained to      cogeneration by installing solar            Currently Oiltanking Colombia is
                                                                                                          date were taken into account, so          panels on the roof of its administrative    installing LED lights for the terminal’s
                   The Oiltanking terminal in Cartagena, Colombia, is always                                                                                       building in 2016. This       perimeter fence. The ten independent
                  looking for proactive ways to care for the environment. The                                                                                      system with a nominal        posts with their respective lights and
                                                                                                                                                                   power of 15,000 watt         solar panels are expected to create
                       steps taken to date benefit the company as well.                                                                                            connects       to     the    significant savings in terms of energy
                                                                                                                                                                   electrical network and       costs – not to mention enhancing
                                                                                                                                                                   feeds electricity into       security.
                                                                                                                                                                   the      grid    without
              Our colleagues at the Oiltanking Colombia    As long ago as 2011, the terminal                                                                       storing the energy –
            terminal in the Mamonal industrial area have   implemented a solar-powered LED lighting                                                                so no batteries are
            long shown a sense of environmental            system in a truck-loading station for night-                                                            needed! This solution
            awareness. Over the years, important steps     time operations. The system included an
            have been taken with the objective of          array of eight photovoltaic modules, four
            combating climate change, including using      batteries for energy storage, two charge
            renewable or alternative energy.               controllers,  attachment    structure   and
                                                                                                                                                                 LIGHTING THE WAY A solar energy system
                                                           associated connections, and wiring. The                                                               for LED lighting at a truck loading station at
                                                                                                                                                                 the terminal in Cartagena, Colombia

6   CONNECTIONS                                                                                                                                                                                                        CONNECTIONS         7
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
APAC                                                                                                                                                                                                                                    LEXICON

    MAJOR ACHIEVEMENT

                                                                                                                                       Sustainability
    ISCC Certification serves
    as a global standard for
    environmental, economic
    and social sustainability

                                                                                                                                                                         How
                                                                                                                                                                            , What, Why

                                                                                                                               Sustainability is a term                                                                   Sustainability also includes
                                                                                                                            one encounters often these                                                                    the concept of “sustainable

      Oiltanking Karimun
                                                                                                                            days, and is used in many                                                                     development,” which has
                                                                                                                            contexts – in fact it is                                                                      emerged        from    global
                                                                                                                            increasingly being touted as                                                                  environmental          policy

      Certification Leads the Way                                                                                           the watchword of the 21st
                                                                                                                            century. Yet the idea of
                                                                                                                            “sustainability”   is   hardly
                                                                                                                                                                                                                          discourse since World War
                                                                                                                                                                                                                          II. It means striving to
                                                                                                                                                                                                                          guarantee and develop a
                                                                                                                            new. As long ago as 1713,                                                                     good life equally for all
      At the beginning of this year, PT Oiltanking Karimun became the first terminal                                        Hans Carl von Carlowitz                                                                       people on this earth and
                                                                                                                            (1645-1714), chief officer at                                                                 for    future    generations,
      in the Oiltanking’s global network to gain ISCC* certification. The company is
                                                                                                                            the court of the Electorate of                                                                taking into account natural
      making every effort to retain this exacting certificate.                                                              Saxony in Freiberg, called                                                                    resources.       The    most
                                                                                                                            for    “sustainable     forest                                                                frequently            quoted
                                                                                                                            exploitation” in his book                                                                     definition comes from the
         In May 2016 PT Oiltanking Karimun (PTOTK)             Certification commencing January 28, 2020. This is           “Sylvicultura Oeconomica”:                                                                    1987 report “Our Common
      successfully commissioned its new state-of-the art       not only a great recognition for the company’s efforts       He advocated coordinating                                                                     Future,” also known as the
      terminal in Riau Islands province, Indonesia. The        in matters of sustainability but also underlines its         the consumption and growth                                                                    Brundtland           Report:
      terminal with a total capacity of 730,000 cbm is         credibility. The certification will need to be renewed       of timber volume. At that                                                                     “Sustainable development
      equipped to handle clean petroleum products and          at the beginning of 2021, ensuring that colleagues           time, large quantities of                                                                     is development that meets
      petrochemicals. PTOTK has been active in the Biofuels    will be giving their very best to promote sustainable        wood    were     needed     for                                                               the needs of the present
      market since late 2018, when it started storing Palm     measures and retain their certification. The                 firewood, mining, shipbuilding,                                                               without compromising the
      Methyl Ester (PME) for one of its customers and          certification adds another positive aspect to the            as well as for use in salt                                                                    ability of future generations
      subsequently started shipping the product to EU          terminal besides its facilities and its strategic location   evaporation works.                                                                            to meet their own needs.”
      markets such as Spain, mostly using the customers’       just 37 kilometer southwest of Singapore. Thus it is
      ISCC* certification. This standard is needed to          well positioned to serve the demand for petroleum            In modern usage, the term
      demonstrate compliance with the legal sustainability     products in Asia as well as to strengthen Oiltanking’s       sustainability often means
      requirements specified in the European Commission’s      position in Asia Pacific as part of a network of             ensuring that something is
      Renewable Energy Directive (RED) and the Fuel            terminals with diverse functionalities.                      preserved or has a long-                                                                       BOOK WITH A MESSAGE
      Quality Directive (FQD). ISCC is globally applicable                                                                  lasting effect. The concept is                                                                 The illustration on the cover
                                                               * ISCC (International                                                                                                                                       of “Sylvicultura Oeconomica”
      and covers all sustainable feedstocks, including                                                                      easily illustrated using the       © Verlag Kessel, www.forstbuch.de
                                                                 Sustainability & Carbon                                                                                                                                   showcases its content: Man
      agricultural and forestry biomass, bio-based and           Certification)                                             image of the forest: As the                                                                    can actively shape and
      circular materials, and renewables.                                                                                   trees get thicker every year,                                                                  support nature for his own
                                                                                                                            an attempt is made to determine this growth, for example               benefit. Four smaller pictures on each side show
      With a view to improving the terminal’s sustainability                                                                in cubic meters per hectare. However: not all trees grow at            forests and how they are used. On the left, the
                                                                               Check out our certification                                                                                         uncontrolled exploitation of nature, on the right
      efforts and contributions, and after months of                                                                        the same rate. For example, beech and oak take much
                                                                               through:                                                                                                            the harvest as a result of sustainable management.
      preparation and a successfully completed stringent                                                                    longer than spruce or pine. The “trick” then is to clear only          Below woods planted against a backdrop of bare
                                                                               www.oiltanking.com/076412
      audit process, PTOTK finally received its own ISCC                                                                    as much wood as has grown back in the same period.                     mountains, and above everything a blessing hand.

8   CONNECTIONS                                                                                                                                                                                                                      CONNECTIONS      9
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
APAC                                                                                                                                                                                                          APAC

         Greening
                                   Jurong Island                                     A GREENER SHADE OF
                                                                                  GREEN Artist impressions
                                                                                   of Jurong Island Highway
                                                                                    (below) before and after
                                                                                       enhancements to the
                                                                                  greenery on Jurong Island                                                                 © NParks

                                                                                                                        Environmental protection         hectares of reclaimed space that was formed through
                                                                                                                    and sustainability has been a        successive land reclamation works that joined up
                                                                                                                    major part of Singapore’s drive      seven offshore islets with an original land area of
                                                                                                                    for   economic     growth     and    about 991 hectares. The trees will also reduce the
                                                                                                                    development      over      recent    island’s carbon footprint and promote a healthier
                                                                                                                    decades. By signing a pledge to      and greener working environment, which enhances
                                                                                                                    drive greater sustainability as a    the island’s appeal for business and talent. In the
                                                                                                                    company, Oiltanking has joined       long run, the trees will contribute to a more
                                                                                                                    the Jurong Island community in       sustainable future for this cornerstone of Singapore’s
                                                                                                                    an initiative launched by JTC*       energy and chemical industry, which currently
                                                                                                                    and the National Parks Board         houses a vibrant portfolio of more than 100 leading
                                                                                                                    (NParks)     through     NParks’     global petroleum, petrochemical and specialty
                                                                                                                    registered charity the Garden        chemical companies.
                                                                                                                    City Fund (GCF) to promote the
                                                                                                                    greening of Jurong Island in         Due to the COVID-19 situation, the Jurong Island
                                                                                                                    Singapore and strengthen its         Circular Economy and Tree Planting events have had
                                                                                                                    ecosystem.                           to be rescheduled and, coronavirus permitting, will
                                                                                                                                                         be held in the fourth quarter of the year. The trees
                                                                                                                   © NParks
                                                                                                                    The aim of the project is to plant   will be planted along roads and open spaces,
                                                                                                                    thirty thousand trees on Jurong      mimicking a forest structure. In selecting the future
                                                                                                                    Island over the next three years     trees, consideration was given to their hardiness,
                                                                                                     © NParks       by 2025, beginning in 2019. For      drought tolerance, aesthetics, as well as shade
                                                                                                                    every 300 Singapore dollars          provision.
                                                                                                                    donated to the Garden City
                                                                                                                    Fund's Plant-a-Tree Program,         Oiltanking colleagues in Singapore are optimistic
          Oiltanking in Singapore has joined a greening initiative announced by                one tree will be planted on Jurong Island. Oiltanking     that this initiative will create a positive environmental
                                                                                               is contributing 55 trees, funded by donations from        impact in years to come, as the trees mature, and
          Singapore’s JTC Corporation* and National Parks Board (NParks) in
                                                                                               Oiltanking staff and the company. The greening of         bolster Jurong Island’s reputation as a model for
          2019. The greening of Jurong Island started in early 2019 and aims to                Jurong Island initiative is part of the One Million       environmentally compatible industrial development.
          plant thirty thousand trees on Jurong Island over the next two years.                Trees movement, which aims to plant one million
                                                                                                                                                         * JTC Corporation (formerly the Jurong Town
                                                                                               trees across Singapore over the next ten years in an        Corporation) is a government agency in
          Presently, about 10,000 trees have been planted on the island.                       effort to restore nature into the city.                     Singapore that champions sustainable
                                                                                                                                                           industrial development, master planning
                                                                                                                                                           clean, green and smart estates as attractive
                                                                                               The additional greenery will help to cool temperatures      destinations for talent and the community.

                                                                                               on this man-made island, which consists of 3,200

10   CONNECTIONS                                                                                                                                                                                      CONNECTIONS   11
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
APAC                                                                                                                                                                                                                               APAC

                                                                                                                                                                                    families were given their rations in a sturdy, reusable

                                                               Sustenance                                                                                                           cloth bag that can hold about 10 kg.

                                                                                                                                                                                    While certain categories of essential workers are

                                                               and Hope
                                                                                                                                                                                    exempt from travel restrictions, for them every day is
                                                                                                                                                                                    fraught with the risk of infection. Indian Oiltanking
                                                                                                                                                                                    addressed this concern by distributing nearly 2,000
                                                                                                                                                                                    liters of hand sanitizers and 4,000 face masks across
                                                                                                                                                                                    communities to protect essential workers and their
                                           Home confinement during the                                                                                                              families.

                                           COVID-19 lockdown has been difficult
                                                                                                                                                                                    Indian Oiltanking also assisted the local administration
     for most of us, but many communities in India have it much worse. Being                                                                                                        in the district of Raigad where two of its terminals are
     confined for months on end is simply not an option for people subsisting on                                                                                                    located with a contribution of one million rupees
                                                                                                                                                                                    (more than 11,000 Euros) to India’s Central Pandemic
     daily wages. Indian Oiltanking has responded by reaching out to its                                                                                                            Fund and the local disaster management authority. In
     neighborhood communities to offer basic necessities and a hope                                                                                                                 their efforts in easing the communities’ woes, this
                                                                                                                                                                                    donation was thankfully accepted.
     for tomorrow.
                                                                                                                                                                                    We look forward to the day when people can step out
        Talk about a “leap” year coming down hard.             homes is devastating to people struggling to put food                                                                to work without fear again, when children can return
     India, one of the top three hardest-hit nations in        on their tables. India’s average daily wage is 264                                                                   to the country’s schools and playgrounds, and people
     terms of COVID-19 casualties, has witnessed a radical     rupees (approximately three Euros), and in many                                                                      can begin to gradually rebuild their lives. Until that
     shift from its usual frenzied pace and rhythm to a pall   cases this feeds an entire family. This leaves little to                                                             day, Indian Oiltanking stands by its communities,
     of silence. Obviously, not being able to leave their      nothing for emergencies or “downtimes.”                                                                              offering them sustenance and hope in the form of
                                                                                                                                                                                    basic provisions.

                                                                                                                          VITAL APPROACH Indian
                                                                                                                          Oiltanking supports the
                                                                                                                          community around its various
                                                                                                                          terminals with food and
                                                                                                                          medicine and gives them hope

                                                                                                                          While Indian Oiltanking’s regular sustainability
                                                                                                                          measures address education, healthcare and basic
                                                                                                                          amenities for its neighborhood communities, the
                                                                                                                          pandemic has challenged the established meaning of
                                                                                                                          Sustainability. In the pandemic scenario, sustaining
                                                                                                                          their families to the end of a given week has become
                                                                                                                          a challenge for several communities. Indian Oiltanking
                                                                                                                          foresaw this shift, and its terminals and project sites
                                                                                                                          across India are working with neighborhood and
                                                                                                                          community organizations to distribute survival kits to
                                                                                                                          the local communities. A kit contains staple grains,
                                                                                                                          lentils, spices, tea and toiletries and will sustain a
                                                                                                                          family of four for two weeks. Over the past five
                                                                                                                          months, around 10,000 kilograms of such rations
                                                                                       HELPING HANDS Raigad                                                                                                   LET’S GO FOR IT At the Raipur
                                                                                       District Administration            have reached our communities. At Raipur, to avoid the                               terminal rations have been
                                                                                       appreciates Indian Oiltanking's    use of plastic bags and help an environment that is                                 packed in reusable bags for
                                                                                       sustainability measures            already choking under excessive plastic waste, 1,000                                two villages

12   CONNECTIONS                                                                                                                                                                                                        CONNECTIONS     13
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
APAC                                                                                                                                                                                                                                     APAC
                                                                WELL POSITIONED Besides the cryogenic tank, two spherical
                                                                      tanks, 44 sets of pressure vessels, 930 meters of welding
                                                                joints, and 14,649 meters of pipelines were inspected. They all
                                                                         passed the test with flying colors, scoring 100 percent

          Applause                                                                                                                     The first inspection period proposed in
                                                                                                                                       communications with the customer was 45
                                                                                                                                                                                         Despite these difficulties, the inspection
                                                                                                                                                                                         schedule was perfectly implemented thanks

          for   PPROVAL
                                                                                                                                       days, with both tanks undergoing inspection       to the excellent teamwork at Oiltanking

                                A
                                                                                                                                       simultaneously. However, due to the impact        Nanjing. Whenever a problem arose, it was
                                                                                                                                       of Coronavirus, the customer faced unusual        transparently and effectively solved between
                                                                                                                                       challenges to maintain their business. In         the various colleagues involved. This
                                                                                                                                       view of their long term and good cooperation      outstanding internal and external cooperation
                                                                                                                                       with the customer, and much to the                was instrumental in the successful completion
                                                                                                                                       customer’s gratification, Oiltanking Nanjing      of the inspection.
                                                                                                                                       agreed to carry out the inspection on one
                                                                                                                                       tank at a time over a 90-day period, while        Another highlight is that, because of the 100
                                                                                                                                       ensuring continuous truck-loading services        percent score achieved on all the inspection
                                                                                                                                       with 600 metric tons of output per day.           areas, the inspection cycle has been
                                                                                                                                                                                         lengthened to five years, instead of the usual
                                                                                                                                       During the inspection, further challenges         four, which saves Oiltanking Nanjing 500,000
                                                                                                                                       ensued: The rainy season, along with high         rmb (ca. 62,000 Euro) inspection costs in
                                                                                                                                       temperatures, hampered the inspection             the five years.
                                                                                                                                       schedule. Meanwhile, several large-scale
                                                                                                                                       manufacturers nearby had also scheduled           * The ammonia system includes one 50,000 cbm
                                                                                                                                       their overhaul and inspection in May and            cryogenic tank, two 1,500 cbm spherical tanks,
                                                                                                                                                                                           the boil-off gas (BOG) system, cooling-down
                                                                                                                                       June, leading to a bottleneck at the inspection     system, heating system, ship (un)loading system,
                                                                                                                                       authority.                                          truck (un)loading system, and flare system

                                                                                                                                   GREAT BIG SPHERES
                                                                                                                                   Each spherical tank has a
                                                                                                                                   diameter of 15 meters and
                                                                                                                                   weighs 306 metric tons

     On July 16, 2020, Oiltanking Nanjing successfully completed the first mandatory
     inspection of the pressure vessels in its ammonia system* in 54 days. Amidst
     the COVID-19 pandemic situation, it passed with flying colors, scoring 100
     percent, producing zero pollution, and with zero incidents.

       To prepare for the first mandatory inspection of its    COVID-19 first broke out in February, which totally
     ammonia system* Oiltanking Nanjing formed a team to       upset the original plan. Until the pandemic gradually
     draw up a preliminary plan, which also incorporated the   stabilized, Oiltanking Nanjing focused its efforts on
     expertise and support of colleagues at Oiltanking China   communicating with local authorities to get the
     Co. Ltd., Oiltanking Asia Pacific, and the Hamburg        inspection approved, coordinating with contractors to
     corporate center. At the end of 2019, as the team began   recruit sufficient numbers of workers, and coordinating
     to prepare for the HAZOP (hazard and operability)         the on-time delivery of necessary materials with
     review, no one could have imagined the challenges         suppliers. Thanks to their hard work, the inspection
     Oiltanking Nanjing would be facing later on.              finally went ahead on May 20, 2020.

14   CONNECTIONS                                                                                                                                                                                                           CONNECTIONS        15
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
PEOPLE & PLACES                                                                                                                                                                                                              PEOPLE & PLACES

                                                                                                                         not only all employees, but also external stakeholders                in compliance with the criteria of the “Sustainable
                                                                                                                         such as customers, business partners, or Non-                         Building in HafenCity” certification procedure. This eco-
                                                                                                                         Governmental Organizations (NGOs) are invited, in                     label is awarded to buildings that demonstrate
                                                                                                                         order to weigh up which social and environmental issues               outstanding ecological quality. But it is not only in
                                                                                                                         they consider most important. The team also supports                  Hamburg that a lot has happened in recent years.
                                                                                                                         local environmental initiatives, defined a strategic

                                                                      about
                                                                                                                         framework for charitable involvement including criteria               At Oiltanking, an extensive Energy Saving Guideline has
                                                                                                                         and focus topics, and implements projects at holding                  been in place since 2010, detailing measures to save

              WE CAN,                                                                                                    level such as the popular JOBLINGE language training                  energy and water at the tank terminals. In recent years,

               WE CARE …                                            sustainabilty                                        program for young refugees, the “Take a Wish” campaign
                                                                                                                         during the Advent season, and the annual corporate
                                                                                                                         donation to SOS Children’s Villages.
                                                                                                                                                                                               environmental projects have also been launched at
                                                                                                                                                                                               many tank terminals, and hundreds of charitable
                                                                                                                                                                                               projects have been carried out in local communities.

                                                                                                                         And of course sustainability aspects were also taken                  Ecological and social sustainability has always been
                                                                                                                         into account in the construction of the company                       actively lived at Oiltanking and the importance of
                                                                                                                         headquarters. The building was planned and constructed                sustainability is recognized in the Oiltanking 2025
     Fridays for Future, the climate crisis, Greta, energy transition, UN Sustainable
     Development Goals: Sustainability is on everyone’s lips these days. But what
     does sustainable action mean for a company like ours, which historically
     has earned most of its profits from fossil fuel related activities?
                                                                                                                            STRONGER TOGETHER
                                                                                                                            Oiltanking sites all over the
        For many, this in itself may seem incompatible         But back to the beginning. The importance of                 world engaged in a wide
     with the term “sustainability.” In fact, however,         sustainability was formally acknowledged within              range of volunteer efforts to
     humanity will continue to depend on fossil fuels for      Marquard & Bahls more than ten years ago. In 2010,           support their communities.
                                                                                                                            Including our colleagues in
     many years to come. So it is important that companies     a group function was created dedicated explicitly to
                                                                                                                            Brazil, who helped sea turtle
     in our line of business are as environmentally friendly   the topic. A lot has happened since 2010. This               hatchlings make their way
     and socially responsible as possible. In the long term,   summer, Marquard & Bahls published it’s tenth                safely to the Atlantic Ocean.
     companies can only be successful if they meet the         Sustainability Report – in accordance with the globally
     needs of customers today, without endangering the         leading Global Reporting Initiative (GRI) standard –
     quality of life of future generations, or the             that incorporates the data from all of the Group’s
     environment.                                              sites around the world. Another milestone was
                                                                                      reached late last year with the                                                                                                  HEALTH Oiltanking and
                                                                                      completion of a sustainability                                                                                                   its employees supported
                                                                                                                                                                                                                       Houston’s food bank
                                                                                      dashboard that shows all
                                                                                                                                                                                                                       financially and with
                                                                                      sustainability indicators and                                                                                                    volunteer work to help
                                                                                      developments of the past few                                                                                                     ensure that schoolchildren
                                                                                      years at a glance and a group                                                                                                    receive a warm lunch.
                                                                                      sustainability  strategy    has
                                                                                      been defined.
                                                                                                                                                                           ENVIRONMENT On the occasion of
                                                                                                                                                                           World Environment Day, employees
                                                                                     The    Marquard       & Bahls                                                         and their family members in Puerto
                                                                                     sustainability    team    also                                                        Rosales, Argentina, helped to
                                                                                     conducts      biennial  global                                                        reforest previously unused land on
                                                                                     stakeholder surveys, to which                                                         the terminal premises with valuable
                                                                                                                                                                           trees. Meanwhile, colleagues at IOT
                                                                                                                                                                           in Navghar planted new trees as
                                                                                                                                                                           part of the “Step up” program, and
                                                                                                                                                                           colleagues from Daya Bay rolled
                                                                                 AT A GLANCE The sustainability
                                                                                                                                                                           up their sleeves to clean
                                                                                 dash board enables detailed
                                                                                                                                                                           up the beach.
                                                                                 analyses of the sustainability
                                                                                 indicators
                                                                                                                         picture archive, taken before COVID-19 pandemic

16   CONNECTIONS                                                                                                                                                                                                                       CONNECTIONS     17
SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
PEOPLE & PLACES                                                                                                                                                                                                                                   EMEA

        HEALTH Colleagues in
        South Africa volunteered at a
        soup kitchen to help provide
                                                                                                                                German LNG Terminal
                                                                                                                                Making Good Progress
        food to homeless people.
        Colleagues in Singapore went
        the extra mile by participating
        in the Run for Hope, which
        seeks to empower people in
        the fight against cancer.
                                                                                                                                The plans to build and operate a multifunctional LNG import and distribution
                                                                                                                                terminal in Brunsbüttel, Germany, continue to move forward. Colleagues
                                                                                                                                from Oiltanking are also involved in the 30-member team for this project.
                                                                                           CULTURAL AND
                                                                                           HUMANITARIAN EFFORTS
                                                                                           Oiltanking employees in Pisco,         The terminal in Brunsbüttel, not far from Hamburg,            procedure as EPC suppliers. The ongoing final phase
                                                                                           Peru, brought some Christmas         will provide a range of services in future: loading and         consists of a comprehensive revision of the plans with a
                                                                                           joy to children from socially
                                                                                                                                unloading of LNG tankers, temporary storage of LNG,             view to “value improvement,” and a detailed price update
                                                                                           disadvantaged families.
                                                                                                                                regasification, feeding natural gas into the German grid,       to ensure the project’s cost efficiency. The permitting
                                                                                                                                and distribution by ship, tanker, and tank truck. The project   process, which began with the “scoping” phase in early
                                                                                                                                team currently comprises around 30 employees, including         2019, will continue as well. Above all, a planning approval
     picture archive, taken before COVID-19 pandemic                                                                            colleagues from Oiltanking. Besides Oiltanking, the Dutch       and a permit in accordance with the German Federal
                                                                                                                                companies Gasunie LNG Holding B.V. and Vopak LNG                Immission Control Act are required if the terminal is to be
                                                                                                                                Holding B.V. are also involved in the joint venture.            realized. Public participation in the process will be an
     strategy, where it has now been anchored in the                business and to lead our sustainability journey into the                                                                    important step in this procedure.
     organization as a “key enabler” and a dedicated function       future. Together with a passionate team of colleagues       The Brunsbüttel location is ideally situated: The port
     within the business.                                           from across Oiltanking, we have formed a working            provides excellent access for Q-Max class tankers carrying        There are now 36 comparable terminals across Europe. A
                                                                    group to help us to finalize the sustainability strategy    LNG. From here, it is only about three hours by ship to the       number of framework agreements have already been
     Sustainability falls under the responsibility of Liz           framework and to define the Oiltanking specific             Port of Hamburg, where the LNG is needed as fuel for the          concluded with potential customers for the Brunsbüttel
     Mayhew, who took on the role of Senior Vice President          measures and KPI’s we aim to achieve.                       shipping industry. The LNG terminal at the entrance to the        terminal. Organizations such as the Chamber of Industry
     Human Resources in November, 2019. In her role, Liz                                                                        Kiel Canal provides access to the Baltic and Scandinavian         and Commerce, the Hamburg Port Authority, and the
     reports to Matti Lievonen, CEO Oiltanking, and is              So much has been already achieved by our Oiltanking         markets. In the terminal’s immediate vicinity is the largest      German Shipowners’ Association expressly support having
     responsible for People and Communications as well as           global teams. We are excited about advancing the            contiguous industrial area in the region, the ChemCoastPark,      Germany’s first LNG terminal in Brunsbüttel.
     sustainability. To further emphasize the importance of         important topic of sustainability and to sharing our        where many energy-intensive
     each of these areas of responsibility, the function was        strategy, future initiatives and results with our           companies are based. Potential
     recently renamed accordingly to People, Communications         employees and stakeholders. We look forward to              customers as well as possible           FUTURE PROSPECTS Artist’s rendition of
     & Sustainability.                                              establishing a global Oiltanking sustainability community   suppliers    of   the    heating        the LNG terminal, looking east
                                                                    and to our continued partnership with the group             required for the regasification
     Under Liz’s leadership this year we are focusing on the        sustainability team.                                        process can be found here,
     creation of a sustainability strategy specific to Oiltanking                                                               enabling the establishment of
     (aligned to the group strategy) with clearly defined           Sustainability management concerns us all. It is not be     efficient synergies.
     roles and responsibilities and specific goals, measures        the responsibility of a single department or group
     and KPI’s for implementation.                                  function, but of the entire organization. Collectively we   Several milestones have already
                                                                    can make a significant positive impact.                     been reached in recent months:
     Until now we have been reliant on the support of the                                                                       In June this year, German LNG
     group sustainability experts Anna Weritz and Sarah                                                                         Terminal selected the Spanish-
     Dannenfeldt, Marquard & Bahls. Whilst we will continue                                                                     German partnership COBRA
     to collaborate with the group sustainability team, 2020                                                                    Instalaciones y Servicios S.A.,
     is the year in which Oiltanking takes a big step forward                                                                   SENER Ingeniería y Sistemas
     in it’s sustainability journey. At time of writing the                    Please read here more about                      S.A. and TGE Gas Engineering
                                                                               the project
     search for a dedicated Oiltanking Sustainability Manager                                                                   GmbH as candidates for the
                                                                               www.oiltanking.com/013231
     is well underway to bring functional expertise into the                                                                    final phase of the tender

18   CONNECTIONS                                                                                                                                                                                                                        CONNECTIONS     19
EMEA                                                                                                                                                                                                                                                   EMEA

                                                                                                                               picture archive, taken before COVID-19 pandemic
                                                                                                                                                                                                 MOTTO “What we do together can be done
                                                                                                                                                                                                 with less, but we do it better and with secured
 Oiltanking Amsterdam is active in                                          COOPERATION FOR                                                                                                      manpower and resources” – Rob Eijkholt (holding

                                                                 SAFETY
                                                                                                                                                                                                 GBA sign) of Oiltanking Amsterdam, surrounded
 two partnerships for fire safety and                                                                                                                                                            by representatives of the GBA cooperation at the
 incident management: AMAS/AYMA*                                                                                                                                                                 signing of the membership agreement

 and GBA**. These collaborations
 underscore and strengthen the
 company’s long-term durability and
                                                                 & EMERGENCY
                                                                                 RESPONSE IN
 sustainability goals.
                                                                                  THE PORT
                                                                                                                                                                                                                                   EFFECTIVE COOPERATION
                                                                                                                                                                                                                                   Public-private partnerships
                                                                                                                                                                                                                                          ensure high-quality,
                                                                                                                                                                                                                                       professional, and rapid
                                                                                                                                                                                                                                                  intervention

                                                                                                                               a full-surface tank fire. The equipment is managed by
                                                                                                                               personnel and trucks from the two public fire departments.
                                                                                                                               The target for AYMA is to be operational within four hours
                                                                                                                               after an alarm is raised. Thanks to the collaboration, the
                                                                                                                               parties can share the investment in complex equipment,
                                                                                                                               and are additionally guaranteed the expertise of professional
                                                                                                                               firefighters.

                                                                                                                               In 2016, Oiltanking Amsterdam joined the GBA**, a
                                                                                                                               collaboration that resulted in a specialist industrial-fire
                                                                                                                               service with a dedicated firefighting station in Amsterdam
                                                                                                                               harbor. A specialized fire service that went operational in
                                                                                                                               April 2020, it guarantees a team of six professional
                                                                                                                               industrial fire fighters, available nearby 24/7, and with a
                                                                                                                               response time of just six minutes after alarm. The GBA is a
                                                                                                                               collaboration between 15 companies in the harbor, the port
                                                     BRAND-NEW BUILDING The staff and vehicles of the GBA collaboration**      authorities, and Amsterdam’s regional fire service.
                                                            are ready for operation within six minutes of receiving an alarm   Oiltanking participated actively in its launch and currently
                                                                                                                               has a seat on the board alongside the other stakeholders.

                                                                                                                               Oiltanking strongly advocates this type of collaboration:
       The Oiltanking Amsterdam terminal is located in       prepare for tank fire scenarios. The other is a                   They enable a higher-quality, faster response using
     the port of Amsterdam, one of the largest port in       collaboration with other industries, port authorities,            complex firefighting equipment, for which the costs are
     Europe and one of the largest petrol-handling port in   and the regional fire service to prepare for industrial           shared, and also regularly gets the company around a table
     the world. Many industrial and logistical activities,   fires and rescue and spill scenarios that are smaller             with key stakeholders, both public and private. This
     some of them bearing potential hazards, are                   than tank fires.                                            provides opportunities to discuss such topics as safety,
     carried out here. In order to minimize any                                                                                environmental protection, and sustainability for the area.
     adverse effects on People, Environment,                           In 2010, Oiltanking Amsterdam joined AMAS/
                                                                                                                               *  AMAS/AYMA (Amsterdam Mutual Aid System/
     Assets and Reputation (PEAR) in the event of                      AYMA*, in which six storage companies and                  Amsterdam Ymond Mutual Aid)
     a fire incident, a fast and professional                          the public fire services have joined forces to          ** GBA (Gezamelijke Brandweer Amsterdam = Unified
                                                                                                                                  Industrial Fire & Rescue Service Amsterdam)
     emergency response is of utmost importance.                      be prepared for fighting tank and bund
     Which is why Oiltanking Amsterdam has entered                  (catchpit) fires. The six tank-storage companies
     into two partnerships for fire safety and incident      involved in this collaboration have invested in                                   A CRUCIAL HUB The Oiltanking terminal is located in
     management. One is with six other large tank-storage    firefighting equipment, pumps, large amounts of                                  the port of Amsterdam, which has developed into one
     companies in the port, and the safety authorities, to   foam, and high-volume monitors for the (rare) case of                                      of the most important petrol ports in Europe

20   CONNECTIONS                                                                                                                                                                                                                            CONNECTIONS      21
EMEA                                                                                                                                                                                                                                              EMEA

                                                                                                                                                                                                                       CIRCULAR ECONOMY The
                                                                                                                                                                                                                   construction materials of the five
                                                                                                                            metals) components on site and sort them
                                                                                                                                                                                                                    dismanteld tanks at Oiltanking
                                                                                                                            into containers by type of metal. Once the                                                   Amsterdam will serve
                                                                                                                            various types of metal are cut to size, the                                                    other purposes
                                                                                                                            metals are melted down in a furnace by a
                                                                                                                            specialist such as Tatasteel IJmuiden. After
                                                                                                                            melting, the liquid metal is reused in the
                                                                                                                            production     of    various   semi-finished
                                                                                                                            products (full rolls of sheet metal) – by a
                                                                                                                            range of industries. The automotive
                                                                                                                            industry, for instance, uses these full rolls
                                                                                                                            to manufacture car parts, thus establishing

                         Oiltanking                                                                                         a sustainable circular economy.

                         Amsterdam                                                                                          Any debris (bricks/clinkers/asphalt) was
                                                                                                                            separated on site by type of material, and
                         Promotes a                                                                                         forwarded to a recognized recycling
                                                                                                                            company, where the ‘waste’ is further

                    Circular                                                                                                crushed into various-size stone granules
                                                                                                                            and reused, e.g. in the surfaces and
                                                                                                                            substructure of highways. Electrical cables

                   Economy
                                                                                                                            were collected separately, and reused if
                                                                                                                            possible.

                                                                                                                            Any residual molasses remaining in the
                                                                                                                            tanks was siphoned off using vacuum trucks
                                                                                                                            and transported to animal feed companies for use in their        they are turned into new plastic products. The residual
                                                                                                                            production process, e.g. as a binding agent for chunks of        waste, most of it organic, is processed into compost.
                                                                                                                            animal feed.
                                                                                      SNAPSHOT FROM THE                                                                                      It took just six weeks to successfully complete the
                                                                                    PROCESS Only the bottom                 The stone/glass wool left over after dismantling is first        “dismantle and remove” mission at Oiltanking Amsterdam
                                                                                  and first shell course are left of        shredded, then put through a sieve and separated into            – within the allotted timeframe, and in keeping with the
                                                                               tank T 605. Once the steam coils are         three fractions: clean wool, any shreds of foil, and residual    objective of contributing to a circular economy,
                                                                            dismantled, the remainder of the tank will
                                                                                                                            waste. The clean wool is then delivered to brickworks,           generating as little waste as possible, and disposing of
                                                                              also be taken away and can be reused
                                                                                                                            where special clay is added to it. From this mixture, new        any hazardous waste through an accredited and certified
                                                                                                                            bricks for interior walls can be produced. The contractors       waste processor.
                                                                                                                            forward the shreds of foil to plastic recycling plants, where

Oiltanking's high sense of social responsibility when it comes to sustainability and
recycling is also reflected in its choice of preferred suppliers. Besides their safety
performance, they are increasingly judged on their contribution to society and
sustainability. Read on for an excellent example of this at the Oiltanking Amsterdam
terminal in the Netherlands.

   When five tanks used for molasses storage at the           the contractor chosen pledges to recycle and reuse 100
Oiltanking Amsterdam terminal needed to be dismantled         percent of all the objects it dismantles – which makes them
and removed, the contractor for the task was very carefully   a perfect fit for Oiltanking’s focus on sustainability.
                                                                                                                                        TANK WALLS BECOME CAR                    FROM TANK TO FEED TROUGH                             ENTERING THE FAST
chosen. Not just for their professionalism and expertise in
                                                                                                                                   DOORS After melting, the iron no                  Residual molasses from the                      LANE Debris from the
the petrochemical industry with regard to dismantling and     In mid-August 2020, the contractor began to collect and               longer used at the terminal can         dismantled tank can be processed as                   terminal can be used as a
removing defunct tanks and other objects. But also because    separate the ferrous/non-ferrous (iron/high-grade                        be reused in the car industry                an ingredient of animal feed                 substructure for highways

22   CONNECTIONS                                                                                                                                                                                                                       CONNECTIONS      23
EMEA                                                                                                                                                                                                                                                       EMEA
                                                                                                                                                                                       GREEN AMBIENCE
                                                                                                                                                                                       Office plants boost
                                                                                                                                                                                       sustainability and
                                                                                                                                                                                       promote health

                                                                                                                                   Oiltanking Terneuzen
                                                                                                                                   Exemplifies Green Office
                                                                                                                                   As part of its commitment to supporting the reduction of
                                                                                                                                   greenhouse gas (GHG) emissions, Oiltanking Terneuzen
                                                                                                                                   in the Netherlands has taken a number of measures.
                                                                                                                                   Here are two that you are actually encouraged
                                                                                                                                   to try at home.

A Promising Pilot                                                                                                                    Two years ago, all offices at Oiltanking Terneuzen got a
                                                                                    IN SITU PIONEER The Oiltanking facility in     fresh coat of paint and were redesigned. In doing so, plants

for Soil Sanitation                                                                   Amsterdam is the first Dutch terminal to
                                                                                           apply In Situ Thermal Remediation
                                                                                                                                   were an essential consideration, for obvious reasons: A
                                                                                                                                   plant can make an office space look fresher in the blink of
                                                                                                                                                                                                      Plants may help purify the air, but the office still needs to
                                                                                                                                                                                                      be cleaned, of course. Here, too Oiltanking Terneuzen is
                                                                                                                                   an eye. Plants also promote productivity, and the color            pursuing the green approach. In line with its principles of
                                                                                                                                   green has a proven calming effect, thus reducing feelings          corporate social responsibility, the cleaning staff work only
The Oiltanking terminal in Amsterdam is the first within the Oiltanking network and                                                of stress and haste. Besides this positive effect on health,       with ecological products, which are better for the
among Dutch terminals in general to use ‘Thermal In Situ Remediation’ in a six-                                                    many plants have also strong air-purifying properties,             environment because they are biodegradable and therefore
                                                                                                                                   increase the ambient humidity, and help to absorb noise.           harmless compared to synthetic cleaning products. They
month pilot to sanitize contaminated soil. The project was launched in July 2020.
                                                                                                                                                                                                      are also better for the health of the cleaning staff
                                                                                                                                   Oiltanking Terneuzen rents its office plants through a local       themselves, as well as for the office employees, as chemical
   On the Oiltanking Amsterdam premises, there are              Thermal In Situ Remediation uses solar power to heat the           business and pays an annual lease amount for their                 detergents can contain all kinds of harmful substances that
several spots where historical contamination by petroleum       soil as follows: First, the solar collectors heat the glycol in    maintenance. Every six weeks the plants are taken care of.         can cause irritation or respiratory problems. The workwear
products exists. Committed as it is to minimizing its           a closed system. The heated glycol heats water in two              So our colleagues don't have to do anything but perhaps            of Oiltanking colleagues is also laundered using eco-friendly
environmental footprint, Oiltanking is constantly searching     boilers. The water is then transferred into the ground via         talk to them occasionally! This small investment goes a            products that are free of bleach and other aggressive
for the best way to fulfill this integral part of its HSSE      the closed system, which has a maximum heat capacity of            long way to creating a nice ambiance and contributes to a          ingredients. This means that they cannot permanently
policy by remedying this contamination.                         60 degrees Celsius. The introduced heat increases the              healthy working environment.                                       stain the clothing, which therefore lasts for a longer period
                                                                                                                                                                    © picture pending NParks
                                                                       effectiveness of the biological and physical processes                                                                                            of time. And finally, all the cleaning
Direct soil remediation is not possible at most                              as it speeds up the natural decomposition of the                                                                                            products have a delightful scent.
locations on the Amsterdam terminal, since                                       contamination. If there is insufficient solar
the contamination is underneath current                                             power available, additional electrical                                                                                              With these two initiatives, Oiltanking
infrastructure (e.g. pipelines and tanks).                                           heating is automatically used to ensure                                                                                            Terneuzen leads the way for how
So our colleagues are actively reviewing                                              that the soil is continuously heated;                                                                                             sustainability can be put into practice in
possible solutions for sanitizing the soil                                             this option was added to ensure that                                                                                             the daily office routine. Hopefully this will
without    having    to    remove     the                                              the task can be accomplished within                                                                                              serve as encouragement for employees
infrastructure, investigating techniques                                               the six-month term of the pilot.                                                                                                 to apply these principles at home as well.
as well as costs. In 2019, Oiltanking
Amsterdam teamed up with Arcadis, a                                                  This trial will help us to learn more
leading global natural and built-asset                                               about thermal effects on pollution, and
design & consultancy firm, to launch a                                               sound     out   the    possibilities  and
pilot “Thermal In Situ Remediation”                                                  limitations   of    the   technique      in
project. The technique has proven itself                                             anticipation of a possible future large-                                                                                        CLEAN BUSINESS
                                                  GREEN SPOTS Oiltanking                                                                                                                                             The cleaning products
previously in America. Now Oiltanking                                                scale use at Oiltanking Amsterdam and
                                              introduced this label as a unifying                                                                                                                                    used at Oiltanking
Amsterdam is the first one to test it in the     bracket for its environmental       perhaps     even      other     Oiltanking                                                                                      Terneuzen are eco-friendly
Netherlands.                                        projects and initiatives         terminals.                                                                                                                      and smell delectable

24   CONNECTIONS                                                                                                                                                                                                                                CONNECTIONS      25
EMEA                                                                                                                                                                                                                                                 EMEA
                                                                                                                              MONUMENTAL Each new tank has concrete walls, with
                                                                                                                              192 steel-reinforced concrete columns supporting a roof

           Success
                                                                                                                              that even heavy trucks can safely drive on
                                                                                                                                                                                                                     COMBINED STRENGTH Given a workforce
                                                                                                                                                                                                                        of approximately 1,200 workers on site,
                                                                                                                                                                                                                   ensuring workplace health and safety issues
                                                                                                                                                                                                                                       was an extra challenge

                                                                                                                                  Location is part of the reason the      oil market earlier in the year 2020
                                                                                                                                  terminal has been such a success        certainly helped in causing the
                                                                                                                                  since it took up operations on April    initial tank capacity to be fully

                                                                 for Oiltanking MOGS                                              17, 2020. The first phase of the
                                                                                                                                  terminal comprised nine tanks with
                                                                                                                                                                          booked in next to no time.

                                                                                                                                  a total storage capacity of 1.6         In due course, Oiltanking MOGS
                                                                                                                                  million cbm (10 million barrels),       will offer potential clients the
                                                                                                                                  that were brought into operation in     chance to participate in auctions
                                                                                                                                  phases. The final phase was             via matrix.global – a transparent,
                                                                                                                                  completed in September 2020.            competitive platform for individual
                                                                                                                                  Another factor in the terminal’s        companies to bid on available tank
                                                                                                                                  success was the decision for in-        storage capacity at the Oiltanking
                                                                                                                                  ground concrete tank technology         MOGS     Saldanha      Bay   facility.
                                                                                                                                  rather than conventional above-         Qualified customers who complete
                                                                                                                                  ground steel tanks. This was a good     the Matrix and Oiltanking MOGS
                                                                                                                                  choice not only in terms of cost and    documentation will be notified in
                                                                                                                                  safety,    but    also   from     an    advance of upcoming auctions.
                                                                                                                                  environmental standpoint. The tank      Customers can use the matrix
                                                                                                                                  design utilizes land very efficiently   auction platform to bid on term
                                                                                                                                  and poses a low pollution risk          storage contracts for the exclusive
                                                                                                                                  thanks to the double-containment        use of a defined number of storage
                                                                                                                                  lining system.                          tanks for a specific time period.

                                                                                                                                  The terminal mainly offers blending     Depending on future developments
                                                                                                                                  and make/break bulk services for        in the crude oil market, the terminal
                                                                                                                                  crude oil from the Americas and         has the potential to be expanded
                                                                                                                                  West Africa transiting to Asia. So      with another three tanks.
                                                                                                                                  the contango situation on the crude

                                                                                                                                           Oiltanking MOGS Saldanha                                  ‘Concrete’ facts
                                                                                                                                           at a glance

                                                                                                                                   Tank capacity 10,089,000 barrels                           Volume of earth moved                  1,300,000 cbm of
Since the Oiltanking MOGS Saldanha terminal for crude oil blending and storage                                                     Tanks		           9 (each 178,000 cbm)
                                                                                                                                                                                              		                                     imported material

was commissioned on April 17, 2020, it has been on track for success. There are                                                    Jetty capacity 300,00 dwt                                  Approximate volume of concrete         165,000 cbm

multiple reasons for this.                                                                                                         Tank types        Burried concrete tanks                   Approximate number of mixer
                                                                                                                                                                                              truck loads                  27,000
                                                                                                                                   Tank sizes        178,219 cbm
                                                                                                                                                                                              Approximate tonnage                    59,000 tons
                                                                                                                                   Berth		           1
  The port of Saldanha Bay is located approximately 140          Saldanha chose this strategically key location for the                                                                       Maximum concrete demand
                                                                                                                                   Products          Crude oil
kilometer north of Cape Town and connects one of the             construction of a new, state-of-the-art crude oil terminal                                                                   per day                  500 cbm/day
                                                                                                                                   Service           Tank-to-tank transfer,
busiest energy transit routes from the Americas and West         facility in accordance with the highest safety and                                                                           Number of columns                      2,304 (192 per tank)
                                                                                                                                   			               vessel loading and
Africa to Asia. This makes it an excellent location for          environmental standards. It is connected to an existing
                                                                                                                                   			               unloading, Blending                      Total lengths of pipeline              50 km
blending crude oil. It is also the largest and deepest natural   jetty which can handle vessels up to VLCC (Very Large
port in the Southern Hemisphere, able to accommodate             Crude Carrier (200,000 - 350,000 dwt)) size.                      Access types      Tanker
vessels with a draft of up to 21.5 meters. Oiltanking MOGS                                                                         Draft		           20.5 m

26   CONNECTIONS                                                                                                                                                                                                                          CONNECTIONS      27
EMEA                                                                                                                                                                                                                                    EMEA

           Light On Demand                                                                                Although the project is still in its infancy at the terminal,
                                                                                                                                                                                                         THE NETHERLANDS

                                                                                                          the management and staff are keen to explore and
                                                                                                          build awareness of innovative solutions that help
           Oiltanking Terneuzen is one of several public- and private-
                                                                                                          conserve energy and promote sustainability.
           sector partners that are collaborating across borders in the
                                                                                                          * Natura 2000 is a European network of protected natural
           Interreg Flanders-Netherlands program. The aim is to reduce                                      areas. In these Natura 2000 areas, certain animals, plants
                                                                                                            and their natural habitats are protected in order to
           the material footprint of the processing industry in the                                         preserve biodiversity
                                                                                                                                                                                                           North Brabant
           southern Netherlands and Flanders while also achieving                                         ** “Lighting as a Service” (LaaS) is a service-based business
                                                                                                             model in which light service is charged on a subscription
                                                                                                                                                                                     Zeeland
                                                                                                             basis rather than via a one-time payment
           economic benefits.
                                                                                                                                                                                                    Antwerpen              Limburg

               As part of the Interreg Flanders-            adjacent to Natura 2000 sites*. Some of                                                                         West       East
                                                                                                                                                                          Flanders   Flanders                     Limburg
           Netherlands program initiated by the             these 161 designated areas are not too far                                                                                          Flemish Brabant
           European Union, Oiltanking Terneuzen is          from Oiltanking Terneuzen.                                                                                                               BRUSSELS

           participating in the “Circular Maintenance”
           program with a focus on the “Light on            The “Circular Maintenance” program sets
           Demand” (smart lighting) subproject. The         out to limit the use of raw materials so as
                                                                                                                        INTERREG FLANDERS-NETHERLANDS
           aim is to ensure that supplementary light        to reduce the material footprint of the
           is only provided when and where it is            industry in a sustainable way. It pursues
                                                                                                                        The highlighted areas shows the five
                                                                                                                        Belgian provinces (dark blue) and three
                                                                                                                                                                                                      BELGIUM
           actually    needed.     This    will  promote    three objectives:                                           Dutch ones (light blue) that are participating in
           awareness of sustainability, save money by       • Reduce annual lighting-related energy 		                  this cross-border cooperation, which subsidizes
                                                                                                                        projects for smart, green, and inclusive growth
           helping to reduce energy consumption, and          consumption by up to 50 percent
           also curb light pollution. In the Netherlands,   • Reuse existing fixtures wherever possible
           light pollution particularly affects areas       • Validate “Lighting as a Service”(LaaS)**

28   CONNECTIONS                                                                                                                                                                                                                 CONNECTIONS   29
EMEA                                                                                                                                                                                                                           EMEA

                                                            “good
                                                              Oiltanking has a
                                                                   track record of
                                                                                            In essence, Program ONE addresses                                       To address these and other questions, a series of
                                                            growth, but we need             the following priority areas:                                           individual terminal assessments will take place. At the

                                                            to be more resilient to         • Oiltanking’s vision is to ensure “peace of mind in liquid
                                                                                              storage logistics”. So, how can we become more efficient
                                                                                                                                                                    end of each assessment we will develop ONE plan which
                                                                                                                                                                    will cover terminal specific improvement actions.
                                                            the increasing                    while not compromising on safety targets?                             It is important to emphasize that Program ONE is not
                                                                                            • The Oiltanking mission is to focus on our customers’                  about one-time improvements, but about initiating a
                                                            headwinds that our                needs by providing innovative solutions in a responsible              culture of continuous improvement and striving for
                                                                                              and safe manner. So, how can we bring our service                     excellence in Oiltanking. This is not just a handy phrase:
                                                            industry faces and                offerings in even further alignment with the needs of our             Reaching excellence is a journey, a journey that compels

     – Initiated by the corporate center –                  focus on how we can               customers?
                                                                                            • How can we make use of digitalization and technology
                                                                                                                                                                    our organization to continuously improve on our quest
                                                                                                                                                                    for perfection and enabling perpetual business growth!
                                                            structurally improve              trends to support our primary and supporting business
                                                                                              processes?
                                                            the way we conduct              • How can we better balance priorities between sustaining
     Performance       optimization     is   a    crucial                                     and improving investments?
 steppingstone of the Oiltanking Strategy 2025 and
                                                            our business. Program
 will require our organization to go through a
 substantial transformation process in order to reach
                                                            ONE is an important
 our goals. To support our organization on this complex     element of our                                                   To sustain the new excellence, all parts of
 journey, Program ONE – Oiltanking New Excellence
 – has been established as one out of nine strategic        Oiltanking Strategy                                                 our organization must work in sync:
 building blocks within the Oiltanking Strategy 2025.
                                                            2025 and key to
 The goal of Program ONE is to increase the value of
 our terminals by improving our core processes to
                                                            reaching our goals. I            Process excellence:
                                                                                             We implement simple, fast,
                                                                                                                                                                                                    Exceed customer expectations:
                                                                                                                                                                                                    We understand our customers’

                                                            am therefore very
                                                                                             repeatable and error-proof                                                                             needs and provide exceptional
 achieve and sustain leading performance in reliability                                      standards and processes following                                                                      customer service. We go the extra
 and efficiency while adhering to the highest standards                                      lean principles.                                                                                       mile and maximize the potential of
                                                                                                                                                   Process
 for safety in a cost-effective and profitable manner.      much looking forward                                                                   excellence       Exceed customer
                                                                                                                                                                    expectations
                                                                                                                                                                                                    our existing portfolio.

 Joanna Abram, Program Lead, who leads this global
 strategic program at Oiltanking, worked with internal
                                                            to Program ONE                   Innovative solutions:
                                                                                             We focus on our customers’ needs
                                                                                                                                                                                 Strategic
                                                                                                                                                                                 direction          Strategic direction and focus:

                                                                            ”
                                                                                             by providing innovative solutions in                                                and focus          We align all our activities with our
 and external experts to design the program using her
 extensive experience in efficiency improvement,
                                                            moving ahead!                    a responsible and safe manner.           Innovative
                                                                                                                                      solutions
                                                                                                                                                                                                    strategy 2025 and the values of
                                                                                                                                                                                                    our organization.

 process optimization, organization development &
                                                                                             Commitment to quality:
 transformation, as well as lean management and Six-                      Matti Lievonen,    We are committed to providing our                                                        Employee
                                                                                                                                                                                                    Employee involvement:
                                                                                             external and internal customers                                                          involvement
 Sigma methodology.                                                       CEO Oiltanking                                                                                                            We build on the commitment and
                                                                                             with products and services that                                                                        knowledge of all our employees
                                                                                             fully satisfy their requirements.                                                                      who are key for the success of
                                                                                                                                          Commitment                                                our company.
 Program ONE bundles industry expertise with                                                                                              to quality
 performance optimization knowledge to seek                                                  Safety performance:                                                           Leadership
 excellence at our terminals and maximize the                                                We pursue a systematic                                                        engagement               Leadership engagement:
                                                                                             management of process safety,                                                                          We attract the right people,
 opportunity to share best practice, resources and                                           personal safety and health,                                                                            develop leadership and
 commercial relationships.                                                                   environmental protection,                               Safety                                         competences, establish the right
                                                                                             reliability, and efficiency to achieve                   performance                                   culture and enable the desired
                                                                                             top performance.                                                                                       behaviors to execute our strategy.

30   CONNECTIONS                                                                                                                                                                                                 CONNECTIONS               31
You can also read